HP Color LaserJet 1500, Color LaserJet 2500 Service Manual

hp color LaserJet

1500 2500 series

service

Copyright Information

© 2003 Hewlett-Packard
Company

All Rights Reserved.
Reproduction, adaptations, or
translation without prior written
permission is prohibited except
as allowed under copyright laws.

Part number Q2488-90901
Edition 1, 1/2003
Printed in USA

Warranty

The information contained in this
document is subject to change
without notice.

Hewlett-Packard makes no
warranty of any kind with respect
to this information.
HEWLETT-PACKARD
SPECIFICALLY DISCLAIMS
THE IMPLIED WARRANTY OF
MERCHANTABILITY AND
FITNESS FOR A PARTICULAR
PURPOSE.

Hewlett-Packard shall not be
liable for any direct, indirect,
incidental, consequential, or
other damage alleged in
connection with the furnishing or
use of this information.

NOTICE TO U.S.
GOVERNMENT USERS:
RESTRICTED RIGHTS
COMMERCIAL COMPUTER
SOFTWARE: “Use, duplication,
or disclosure by the Government
is subject to restrictions as set
forth in subparagraph (c) (1)(ii) of
the Rights in Technical Data
Clause at DFARS 52.227-7013.”

Trademark Credits

Adobe®, Acrobat®, PostScript™,
and the Acrobat logo are either
registered trademarks or
trademarks of Adobe Systems
Incorporated in the United States
and/or other countries/regions.

Netscape™ and Netscape
Navigator™ are U.S. trademarks
of Netscape Communications
Corporation.

Microsoft®, Windows®, Windows
NT®, and MS-DOS® are U.S.
registered trademarks of
Microsoft Corporation.

TrueType™ is a U.S. trademark
of Apple Computer, Inc.

UNIX® is a registered trademark
of The Open Group.

E

NERGY STAR® is a U.S.

registered service mark of the
U.S. Environmental Protection
Agency.

Safety Information
WARNING!
Potential Shock Hazard

Always follow basic safety
precautions when using this
product to reduce risk of injury
from fire or electric shock.

1. Read and understand all
instructions in the user
guide.

2. Observe all warnings and
instructions marked on the
product.

3. Use only a grounded
electrical outlet when
connecting
HP LaserJet 1500/
2500 series printers to a
power source. If you do not
know whether the outlet is
grounded, check with a
qualified electrician.

4. Do not touch the contacts
on the end of any of the
sockets on
HP LaserJet 1500/
2500 series printers.
Replace damaged cords
immediately.

5. Unplug this product from
wall outlets before cleaning.

6. Do not install or use this
product near water or when
you are wet.

7. Install the product securely
on a stable surface.

8. Install the product in a
protected location where no
one can step on or trip over
the power cord and where
the power cord will not be
damaged.

9. If the product does not
operate normally, see the
online user guide.

10. Refer all servicing questions
to qualified personnel.

Information regarding FCC Class
B, Parts 15 and 68 requirements
can be found in the user guide.

Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714 U.S.A.

Contents

1 Product Information

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

HP color LaserJet 1500 series printer features and configurations . . . . . . . . . . . . . . . . . . . .16

HP color LaserJet 2500 series printer features and configurations . . . . . . . . . . . . . . . . . . . .17

Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Model and serial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Printer overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

HP color LaserJet 1500 series printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

HP color LaserJet 2500 series printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Warranty statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

HP color LaserJet 1500 series printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

HP color LaserJet 2500 series printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Limited warranty for the print cartridges and imaging drum . . . . . . . . . . . . . . . . . . . . . . . . . .28

Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

HP color LaserJet 1500 series printer

declaration of conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

HP color LaserJet 2500 series printer

declaration of conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Canadian DOC statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

VCCI statement (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Korean EMI statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Finnish laser statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

2 Installation and operation

Operating environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Interface ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

HP color LaserJet 1500 series printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

HP color LaserJet 2500 series printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Control panel features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Understanding supplies status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Understanding printer status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Selecting media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Input trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Supported print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Printer output paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Top output bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Rear output door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Contents 3

Loading media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Loading tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Loading optional tray 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Loading optional tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Using the embedded Web server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Information tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Settings tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Networking tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Other links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Using Printer Status and Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

HP color LaserJet 1500 series printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

HP color LaserJet 2500 series printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

3 Maintenance

Life expectancies of supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

User-replaceable parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Replacing the pickup roller and separation pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Replacing the separation pad in optional tray 2 or in optional tray 3 . . . . . . . . . . . . . . . . . . . 59

Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Cleaning the engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Calibrating the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Managing supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Supplies life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Checking and ordering supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Storing supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Replacing and recycling supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

HP policy for non-HP supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

HP fraud hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

4 Theory of operation

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Engine control system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Basic sequence of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Power-on sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Motors and fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Laser/scanner system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Pickup and feed system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Paper trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Jam detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Photosensors and switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Solenoid and clutches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Printed circuit assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Image-formation system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Image-formation process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Latent-image-formation stage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Developing stage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Transfer stage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Fusing stage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Print cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Imaging-drum E-label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

4 Q2488-90901

5 Removal and replacement

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Removal and replacement strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Electrostatic discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

User-replaceable parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Required tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Before performing service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Pre-service procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Parts removal order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Removal and replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Imaging drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Jetdirect card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Fuser cover (and fuser). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Right- and left-side covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

On-off switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Interface cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Formatter assemblies—HP color LaserJet 1500 series printers. . . . . . . . . . . . . . . . . . . . . .107

Formatter assemblies—HP color LaserJet 2500 series printers. . . . . . . . . . . . . . . . . . . . . .111

Fuser motor (J702) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Dc controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Optional tray 2 (250-sheet tray) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Carousel motor (J704) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Front lower cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Back cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Top door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Air duct and fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Laser/scanner assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Front cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Density sensor and top-of-page sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

E-label reader (for imaging-drum E-labels). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Tray 1 (multipurpose tray). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Tray 1 separation pad assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Gear assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Waste-toner sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Rotary-drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Top plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Print-cartridge carousel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Registration-roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Toner-catch tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Transfer-roller plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Transfer roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Feed-drive shaft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

ECU pan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

Sub-high-voltage transformer PCA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

High-voltage transformer PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

Low-voltage PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Paper-top sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

Fuser-wrap sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

250-sheet feeder pickup roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

250-sheet feeder cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

250-sheet feeder PCA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

500-sheet feeder pickup roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

500-sheet feeder cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171

500-sheet feeder motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172

5

6 Troubleshooting

Basic troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Control panel light messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Supplies Status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Printer Status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Attention with Ability to Continue secondary messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Accessory error secondary messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Service error secondary messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Solving image-quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Solving image-quality problems (all print jobs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Solving image-quality problems (color print jobs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Resolving problems that generated messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Messages for both Windows and Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Messages for Windows only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Resolving problems that did not generate messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Solving general printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Solving PostScript (PS) errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Solving common Macintosh problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Manually rotating the print-cartridge carousel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Functional checks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Engine test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

High-voltage power-supply check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Paper-path check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Service mode functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Cold reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

NVRAM initializer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Using PJL commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Troubleshooting tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Demo page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Supplies Status page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Repetitive image defect ruler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

General timing charts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Locations of connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Dc controller connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Main wiring diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

The HP Color LaserJet 1500 Series Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

The HP Color LaserJet 2500 Series Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

6 Q2488-90901

7 Parts and diagrams

Ordering parts and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244

Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244

Related documentation and software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244

Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245

How to use the parts lists and diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246

Assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

Printer (without optional trays) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248

Internal assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250

Front frame assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250

Internal components (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252

Internal components (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254

Main drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .256

Rear frame assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258

Middle frame assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260

Rotary (carousel) assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262

Power-supply base assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264

Fuser assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266

Rotary-drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268

PCA assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269

Optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270

Covers for optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270

Center frame assembly—optional tray 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272

Optional tray 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274

Right cover assembly—optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275

Optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276

Covers for optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276

Internal components—optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278

Feed drive assembly—optional tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280

Media tray—optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282

Alphabetical parts list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284

Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291

Index

7

8 Q2488-90901

Figures

Figure 1. Front and left-side view—HP color LaserJet 1500 series printers . . . . . . . . . . . . .24

Figure 2. Back and right-side view—HP color LaserJet 1500 series printers . . . . . . . . . . . .24

Figure 3. Front and left-side view—HP color LaserJet 2500 series printers . . . . . . . . . . . . .25

Figure 4. Back and right-side view—HP color LaserJet 2500 series printers . . . . . . . . . . . .25

Figure 5. Space required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Figure 6. HP color LaserJet 1500 series printer interface port. . . . . . . . . . . . . . . . . . . . . . . .35

Figure 7. HP color LaserJet 2500 series printer interface ports. . . . . . . . . . . . . . . . . . . . . . .36

Figure 8. Control panel lights and buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Figure 9. Standard and optional input trays—HP color LaserJet 1500 series printers . . . . .40

Figure 10. Standard and optional input trays—HP color LaserJet 2500 series printers . . . . .41

Figure 11. Printer output paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Figure 12. Toner specks and smearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Figure 13. Loading the cleaning page in tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Figure 14. Cross-section of the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Figure 15. Engine control system (includes the basic configuration of the printer) . . . . . . . . .69

Figure 16. Power-on sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Figure 17. Motors and fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Figure 18. Laser/scanner system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Figure 19. Pickup and feed system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Figure 20. Optional tray 2 (250-sheet paper tray) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Figure 21. Photosensors and switches (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Figure 22. Photosensors and switches (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Figure 23. Solenoid and clutches (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Figure 24. Solenoid and clutches (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Figure 25. Printed circuit assemblies (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Figure 26. Printed circuit assemblies (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Figure 27. Image-formation system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Figure 28. Image-formation process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Figure 29. Step 1: primary charging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Figure 30. Step 2: laser-beam exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Figure 31. Developing block. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Figure 32. Step 3: developing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Figure 33. Step 4: primary transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Figure 34. Step 5: secondary transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Figure 35. Step 6: separation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Figure 36. Step 7: fusing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Figure 37. Step 8: roller charging (auxiliary transfer belt cleaning roller). . . . . . . . . . . . . . . . .87

Figure 38. Step 9: roller charging (transfer belt cleaning roller). . . . . . . . . . . . . . . . . . . . . . . .88

Figure 39. Step 10: transfer belt cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Figure 40. Step 11: drum cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Figure 41. Print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 1

Figure 42. Print-cartridge E-label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Figure 43. Removing the fuser cover (and fuser). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Figure 44. Removing the right-side cover (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Figure 45. Removing the right-side cover (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Figure 46. Removing the control panel (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Figure 47. Removing the control panel (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Figure 48. Removing the on-off switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Figure 49. Removing the interface cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Figure 50. Removing the formatter cage—HP color LaserJet 1500 series printers (1 of 2) .107
Figure 51. Removing the formatter cage—HP color LaserJet 1500 series printers (2 of 2) .108

Figure 52. Removing the formatter—HP color LaserJet 1500 series printers (1 of 2). . . . . .109

Contents 9

Figure 53. Removing the formatter—HP color LaserJet 1500 series printers (2 of 2) . . . . . 110

Figure 54. Formatter clips—HP color LaserJet 1500 series printers . . . . . . . . . . . . . . . . . . 110

Figure 55. Removing the formatter cage—HP color LaserJet 2500 series printers (1 of 2) . 111
Figure 56. Removing the formatter cage—HP color LaserJet 2500 series printers (2 of 2) . 112

Figure 57. Removing the formatter—HP color LaserJet 2500 series printers (1 of 2) . . . . . 113

Figure 58. Removing the formatter—HP color LaserJet 2500 series printers (2 of 2) . . . . . 114

Figure 59. Removing the fuser motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Figure 60. Removing the dc controller (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Figure 61. Removing the dc controller (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Figure 62. Removing optional tray 2 (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Figure 63. Removing optional tray 2 (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Figure 64. Removing the carousel motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Figure 65. Removing the front lower cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Figure 66. Removing the back cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Figure 67. Removing the top cover (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Figure 68. Removing the top cover (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Figure 69. Reinstalling the top cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Figure 70. Removing the top door (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Figure 71. Removing the top door (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Figure 72. Removing the air duct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Figure 73. Removing the laser/scanner assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Figure 74. Reinstalling the top output bin cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Figure 75. Removing the front cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Figure 76. Removing the density sensor cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Figure 77. Removing the density sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Figure 78. Removing the E-label reader (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Figure 79. Removing the E-label reader (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Figure 80. Removing tray 1 (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Figure 81. Removing tray 1 (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Figure 82. Removing the tray 1 separation pad assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Figure 83. Removing the gear assembly (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Figure 84. Removing the gear assembly (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Figure 85. Removing the waste-toner sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Figure 86. Removing the rotary-drive assembly (1 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Figure 87. Removing the rotary-drive assembly (2 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Figure 88. Removing the rotary-drive assembly (3 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Figure 89. Removing the top plate (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Figure 90. Removing the top plate (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Figure 91. Removing the top plate (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Figure 92. Removing the print-cartridge carousel (1 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Figure 93. Removing the print-cartridge carousel (2 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Figure 94. Removing the print-cartridge carousel (3 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Figure 95. Reinstalling the print-cartridge carousel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Figure 96. Removing the registration-roller assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Figure 97. Removing the toner-catch tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Figure 98. Removing the transfer-roller plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Figure 99. Removing the transfer roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Figure 100. Removing the feed-drive shaft. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Figure 101. Removing the ECU pan (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Figure 102. Removing the ECU pan (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Figure 103. ECU connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Figure 104. Removing the sub-high-voltage transformer PCA . . . . . . . . . . . . . . . . . . . . . . . . 160

Figure 105. Removing the high-voltage transformer PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Figure 106. Removing the low-voltage PCA (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Figure 107. Removing the low-voltage PCA (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Figure 108. Removing the paper-top sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Figure 109. Removing the fuser wrap sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Figure 110. Removing the 250-sheet feeder pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Figure 111. Removing the 250-sheet feeder cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

10 Q2488-90901

Figure 112. Removing the 250-sheet feeder PCA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

Figure 113. Removing the 500-sheet feeder pickup roller (1 of 2). . . . . . . . . . . . . . . . . . . . . .169

Figure 114. Removing the 500-sheet feeder pickup roller (2 of 2). . . . . . . . . . . . . . . . . . . . . .170

Figure 115. Removing the 500-sheet feeder cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171

Figure 116. Removing the 500-sheet feeder motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172

Figure 117. Control panel lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181

Figure 118. Manually rotating the print-cartridge carousel (guide installed) . . . . . . . . . . . . . .216

Figure 119. Manually rotating the print-cartridge carousel (no guide installed) . . . . . . . . . . . .217

Figure 120. Location of the engine-test switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218

Figure 121. Print cartridge high-voltage connection points . . . . . . . . . . . . . . . . . . . . . . . . . . .219

Figure 122. Overriding SW301 and the laser/scanner switch . . . . . . . . . . . . . . . . . . . . . . . . .220

Figure 123. Repetitive image defect ruler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227

Figure 124. General timing chart—WAIT period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228

Figure 125. General timing chart—one page, full-color, normal speed . . . . . . . . . . . . . . . . . .229

Figure 126. General timing chart—one page, full-color, half speed. . . . . . . . . . . . . . . . . . . . .230

Figure 127. Locations of printer connectors (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231

Figure 128. Locations of printer connectors (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231

Figure 129. Locations of printer connectors (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232

Figure 130. Locations of 250-sheet tray connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232

Figure 131. Locations of 500-sheet tray connectors (HP color LaserJet 2500 only) . . . . . . . .233

Figure 132. Dc controller connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234

Figure 133. Main wiring (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235

Figure 134. Main wiring (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236

Figure 135. Assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

Figure 136. Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248

Figure 137. Front frame assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250

Figure 138. Internal components (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252

Figure 139. Internal components (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254

Figure 140. Main drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .256

Figure 141. Rear frame assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258

Figure 142. Middle frame assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260

Figure 143. Rotary (carousel) assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262

Figure 144. Power-supply base assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264

Figure 145. Fuser assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266

Figure 146. Rotary-drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268

Figure 147. PCA assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269

Figure 148. Covers for optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270

Figure 149. Center frame assembly—optional tray 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272

Figure 150. Media tray—optional tray 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274

Figure 151. Right cover assembly—optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275

Figure 152. Covers for optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276

Figure 153. Internal components—optional tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278

Figure 154. Feed drive assembly—optional tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280

Figure 155. Media tray—optional tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282

11

12 Q2488-90901

Tables

Table 1. Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Table 2. Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Table 3. Consumables specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Table 4. Electrical specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Table 5. Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Table 6. Acoustic emissions (declared per ISO 9296) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Table 7. Tray 1 specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Table 8. Optional tray 2 specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Table 9. Optional tray 3 specifications (HP LaserJet 2500 series printers only). . . . . . . . . .23

Table 10. Supplies-status messages and actions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Table 11. Printer-status messages and actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Table 12. Input tray configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Table 13. Input tray configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Table 14. Supported sizes and types of print media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Table 15. Life expectancies of supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Table 16. Basic sequence of operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Table 17. Motors and fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Table 18. Photosensors and switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Table 19. Solenoid and clutches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Table 20. Printed circuit assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Table 21. Basic troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174

Table 22. Control panel lights legend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181

Table 23. Supplies Status light messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182

Table 24. Printer Status light messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186

Table 25. Attention with Ability to Continue secondary messages . . . . . . . . . . . . . . . . . . . .189

Table 26. Accessory error secondary messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191

Table 27. Service error secondary messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193

Table 28. Solving general printing problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209

Table 29. Technical support websites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244

Table 30. Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245

Table 31. Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249

Table 32. Front frame assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251

Table 33. Internal components (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253

Table 34. Internal components (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255

Table 35. Formatter assemblies (not pictured). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255

Table 36. Main drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257

Table 37. Rear frame assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259

Table 38. Middle frame assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261

Table 39. Rotary assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263

Table 40. Power-supply base assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265

Table 41. Fuser assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267

Table 42. Rotary-drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268

Table 43. PCA assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269

Table 44. Covers for optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271

Table 45. Center frame assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273

Table 46. Media tray—optional tray 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275

Table 47. Right cover assembly—optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275

Table 48. Covers for optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277

Table 49. Internal components—optional tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279

Contents 13

Table 50. Feed drive assembly—optional tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281

Table 51. Media tray—optional tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .283

Table 52. Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284

Table 53. Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

14 Q2488-90901

1 Product Information

Chapter contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

HP color LaserJet 1500 series printer features and configurations . . . . . 16

HP color LaserJet 2500 series printer features and configurations . . . . . 17

Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Model and serial numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Printer overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

HP color LaserJet 1500 series printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

HP color LaserJet 2500 series printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Warranty statements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

HP color LaserJet 1500 series printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

HP color LaserJet 2500 series printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Limited warranty for the print cartridges and imaging drum . . . . . . . . . . . 28

Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

HP color LaserJet 1500 series printer declaration of conformity . . . . . . . 29

HP color LaserJet 2500 series printer declaration of conformity . . . . . . . 30

Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Canadian DOC statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

VCCI statement (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Korean EMI statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Finnish laser statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

1 Product Information 15

Introduction

HP color LaserJet 1500 series printer features and
configurations

The HP color LaserJet 1500 series printer is a four-color laser printer that prints at 16 pages per
minute (ppm) in black, and 4 ppm in color.

● Trays—The printer comes with a multipurpose tray (tray 1) that holds up to 125 sheets of

various print media or 10 envelopes. The HP color LaserJet 1500L printer is compatible with
a 250-sheet tray (optional tray 2) for standard sizes of paper. HP color LaserJet 1500 printer
comes with both tray 1 and tray 2.

● Connectivity—The printer provides a HI-SPEED universal serial bus (USB) port for

connectivity.

● Memory—The printer contains 16 MB RAM, which cannot be expanded.

HP color LaserJet 1500L printer

The HP color LaserJet 1500L printer comes with tray 1 (multipurpose tray), and accepts th e
optional tray 2.

HP color LaserJet 1500 printer

The HP color LaserJet 1500 printer comes with tray 1 and tray 2.

Note Because tray 2 is not included with both models, it is referred to as optional tray 2 in this

documentation.

16 Product Information Q2488-90901

HP color LaserJet2500 series printer features and
configurations

The HP color LaserJet 2500 series printer is a four -color laser p rinter that p rints at 16 p age s per
minute (ppm) in black, and 4 ppm in color.

● Trays—The printer comes with a multipurpose tray (tray 1) that holds up to 125 sheets of

various print media or 10 envelopes. The HP color LaserJet 2500L is compatible with a 250­sheet tray (optional tray 2) for standard sizes of paper and a 500-sheet tray (op tional tray 3)
for A4 and letter sizes. (Optional tray 2 must be installed in order to install optional tray 3.)

● Connectivity—The printer provides parallel and USB ports for connectivity. The printer also

contains an EIO slot for installing an optional HP Jetdirect print server.

Note The parallel and USB ports cannot be connected at the same time.

● Memory—The printer contains three DIMM slots. The standard 64-MB RAM DIMM resides

in one of the slots. The printer memory can be e x pande d to a t otal of 256 MB using 3 2-, 64- ,
or 128-MB RAM DIMMs. A language font DIMM can be installed in one of the DIMM slots.

HP color LaserJet 2500L printer

The HP color LaserJet 2500L printer comes with tray 1 (multipurpose tray), and accepts optional
trays 2 and 3.

HP color LaserJet 2500 printer

The HP color LaserJet 2500 printer comes with tray 1 and tray 2, and accepts optional tray 3.

HP color LaserJet 2500n printer

● The HP color LaserJet 2500n printer comes with tray 1 and tray 2, and accepts optional

tray 3.

● The printer comes with an HP Jetdirect 615n print server card for connecting to a

10/100Base-T network.

HP color LaserJet 2500tn printer

● The HP color LaserJet 2500tn printer comes with tray 1, tray 2, and tray3.

● The printer comes with an HP Jetdirect 615n print server card for connecting to a

10/100Base-T network.

Note Because tray 2 and tray 3 are not included with all models, they are referred to as optional tr a y 2

and optional tray 3 in this documentation.

ENWW 1 Product Information 17

Product specifications

Table 1. Product features

Category HP color LaserJet 1500 series printer

feature

Color printing ● Prints in color using the four process colors:

cyan, magenta, yellow, and black.

Fast print speed

Excellent print quality

Ease of use

Expandability

● Prints letter-size paper at 16 ppm for black or

4 ppm for color.

● True 600-by-600 dpi text and graphics.

● ImageREt 2400 provides 2400-dpi color laser

print quality through a multilevel printing
process.

● Adjustable settings to optimize print quality.

● The HP UltraPrecise print cartridge has a finer

toner formulation that provides sharper text and
graphics.

● Few supplies to order. Supplies are easy to

install.

● Convenient access to printer information and

settings using software tools
(HP color LaserJet 1500 Series Toolbox).

● Optional tray 2 is included with the

HP color LaserJet 1500 printer and is
compatible with the
HP color LaserJet 1500L model. This 250-sheet
tray for standard paper sizes reduces the
frequency with which you have to add paper to
the printer. Only one 250-sheet tray can be
installed on the printer.

● Optional external HP Jetdirect print server for

connecting to a network.

HP color LaserJet 2500 series printer
feature

● Prints in color using the four process colors:

cyan, magenta, yellow, and black.

● Prints letter-size paper at 16 ppm for black or

4 ppm for color.

● True 600-by-600 dpi text and graphics.

● ImageREt 2400 provides 2400-dpi color laser

print quality through a multilevel printing
process.

● Adjustable settings to optimize print quality.

● The HP UltraPrecise print cartridge has a finer

toner formulation that provides sharper text and
graphics.

● Few suppl i es to order. Supplies are easy to

install.

● Convenient access to printer information and

settings using software tools
(HP color LaserJet 2500 Series Toolbox,
embedded Web server, Printer Status and
Alerts).

● Optional tray 2 is included with the 2500, 2500n,

and 2500tn models and is compatible with the
2500L model. This 250-sheet tray for standard
paper sizes reduces the frequency with which
you have to add paper to the printer. Only one
250-sheet tray can be installed on the printer.

● Optional tray 3 is inclu ded with the 2500tn

model and is compatible with the 2500L, 2500,
and 2500n models. This 500-sheet tray for
letter- and A4-size paper reduces the frequency
with which you have to add paper to the printer.
Only one 500-sheet tray can be installed on the
printer.

NOTE: Optional tra y2 must be installed in order
to install optional tray 3.

● Optional HP Jetdirect print server card for

connecting to a network. Included with the
2500n and 2500tn models; compatible with the
2500L and 2500 models.

● Two additional DIMM slots for adding memory

and fonts.
NOTE: The printer has three DIMM slots, but the

first slot (the slot on the left) might contain a
flash DIMM.

18 Product Information Q2488-90901

Table 1. Product features (continued)

Category HP color LaserJet 1500 series printer

feature

Flexible paper
handling

Printer control
language (PCL)
printer language and
fonts

PostScript® (PS) 3
emulation language
and fonts

Automatic language
switching

Interface connections

Networking

● Adjustable tray 1 for letterhead, envelopes,

labels, transparencies, custom-sized media,
postcards, and heavy paper.

● Optional tray 2 for standard-size paper.

● One 125-sheet output bin (top output bin).

Select the top output bin (face-down bin) for
most jobs, including transparencies.

NOTE: HP color LaserJet 1500 series printers
do not print in color on transparencies.

● One rear output door. Use the rear output door

(face-up) for jobs on heavy paper, light paper, or
special print media, excluding transparencies.

● Straight-through paper path available from tr ay 1

to the rear output door.

● Manual duplexing. See the

HP Color LaserJet 1500 Series Printer User
Guide for more information.

● Hi-Speed USB port.

● Optional HP Jetdirect print server .

● All common network protocols such as Ethernet,

Token Ring, and LocalTalk are available using
optional external HP Jetdirect print server cards.
Compatible external HP Jetdirect print servers
are the HP Jetdirect 175x (model J6035A) and
the HP Jetdirect 310x (model J6038A).

● Wireless networking (802.11b) is available with

the HP Jetdirect 380x print server (model
J6061A).

HP color LaserJet 2500 series printer
feature

● Adjustable tray 1 for letterhead, envelopes,

labels, transparencies, custom-sized media,
postcards, and heavy paper.

● Optional tray 2 for standard-size paper.

● Optional tray 3 for letter- and A4-size paper.

● One 125-sheet output bin (top output bin).

Select the top output bin (face-down bin) for
most jobs, including transparencies.

NOTE: HP color LaserJet 2500 series printers
do not print in color on transparencies.

● One rear output door. Use the rear output door

(face-up) for jobs on heavy paper, light paper, or
special print media, excluding transparencies.

● Straight-through paper path available from tray 1

to the rear output door.

● Manual duplexing. See the

HP Color LaserJet 2500 Series Printer User
Guide for more information.

● Fast printing performance, built-in Intellifont and

TrueType™ scaling technologies, built-in HP-GL/
2 vector graph i cs, and advanced imaging
capabilities are benefits of the PCL 5 and PCL 6
printer languages. PCL 5 and PCL 6 also
include 45 scalable TrueType fonts and one
bitmapped line printer (LP) font. PCL 5 and
PCL 6 printer languages also included.

● PostScript (PS) 3 emulation with 35 built-in PS

language fonts included.

● The printer automatically determines and

switches to the appropriate printer language
(such as PS) for the print job.

● Bidirectional enhanced capabilities port (ECP)

type-B parallel port (IEEE-1284 compliant).

● USB port. A parallel cable and a USB cable

cannot be connected at the same time. If they
are, then USB is disabled.

● EIO slot in the 2500L and 2500 models. The

2500n and 2500tn models include the optional
HP Jetdirect 615n print server card.

● The 2500L and 2500 models provide an EIO slot

for an optional HP Jetdirect print server card for
fast and easy connectivity. (The 2500n and
2500tn models include the HP Jetdirect 61 5n
print server card.)

● All common network protocols such as Ethernet,

Token Ring, and LocalTalk are available using
HP Jetdirect print server cards.

● Wireless networking (802.11b) is available with

the HP Jetdirect 615n print server card (model
J6058A).

ENWW 1 Product Information 19

Table 1. Product features (continued)

Category HP color LaserJet 1500 series printer

feature

Enhanced memory ● The printer comes with 16 MB of memory that

cannot be expanded.

Energy savings

Economical printing

Print cartridges

● The printer automatically conserves electricity

by substantially reducing power consumption
when you are not printing.

● As an ENERGY STAR

®

partner, Hewlett-Packard
Company has determined that this product
meets E

NERGY STAR guidelines for energy

efficiency. ENERGY STAR® is a U.S. registered
service mark of the United States Environmental
Protection Agency.

● Pages-per-sheet printing and two-sided printing

using manual duplexing saves paper. See the

HP Color LaserJet 1500 Series Printer User
Guide for more information.

● The Supplies Status page includes print

cartridge and imag ing drum gauges that show
life remaining (for HP supplies only).

● No-shake cartridge design.

● Authentication f or HP print cartridges.

● Enabled supplies-ordering capability.

HP color LaserJet 2500 series printer
feature

● The printer comes with 64 MB of memory and

can be expanded to 256 MB by using the DIMM
slots.

● The printer automatically conserves electri city

by substantially reducing power consumption
when you are not printing.

● As an ENERGY STAR

Company has determined that this product
meets E

NERGY STAR guidelines for energy

efficiency. ENERGY STAR® is a U.S. registered
service mark of the United States Environmental
Protection Agency.

● Pages-per-sheet printing and two-sided printing

using manual duplexing saves paper. See the

HP Color LaserJet 2500 Series Printer User
Guide for more information.

● The Supplies Status page includes print

cartridge and imaging drum gauges that show
life remaining (for HP supplies only).

● No-shake cartridge design.

● Authentication for HP print cartridges.

● Enabled supplies-ordering capability.

®

partner, Hew le tt-Packa r d

Table 2. Physical specifications

HP color LaserJet1500

Category HP color LaserJet 1500L

Height 325 mm (12.80 inches) 376 mm (14.80 inches)
Width 482 mm (18.98 inches) 482 mm (18.98 inches)
Depth (body) 451 mm (17.76 inches) 451 mm (17.76 inches)
Weight (with

21.5 kg (47.5 lbs) 23.9 kg (52.7 lbs)

supplies)

HP LaserJet 2500 without

Category

Height 325 mm (12.80 inches) 376 mm (14.81 inches) 512 mm (20.16 inches)
Width 482 mm (18.98 inches) 482 mm (18.98 inches) 482 mm (18.98 inches)
Depth (body) 452 mm (17.80 inches) 452 mm (17.80 inches) 452 mm (17.80 inches)
Weight (with

supplies)

optional trays 2 and 3

21.52 kg (47.45 lbs) 23.9 kg (52.7 lbs) 29.27 kg (64.55 lbs)

with optional tray 2 (250-sheet)

HP LaserJet 2500 with
optional tray 2 (250-sheet)

HP LaserJet 2500 with
optional tray 3 (500-sheet)

20 Product Information Q2488-90901

Table 3. Consumables specifications

Category Specification

Imaging-drum life 20,000 pages when printing only in black

5,000 pages when printing in color
6,000 to 8,000 pages is the average life

Print-cartridge life Black: 5,000 pages

Yellow, cyan, and magenta: 4,000 pages each

Table 4. Electrical specifications

Category 110-volt models 220-volt models

Power requirements 115 to 127 V (+/- 10%)

60 Hz (+/- 2 Hz)

Minimum
recommended circuit
capacity for typical
product

Average power
consumption (watts)

12 Amps 6 Amps

Printing, color = 400 W
Printing, monochrome = 224 W
Standby = 30 W
Off = 0 W

220 to 240 V (+/- 10%)
50 Hz (+/- 2 Hz)

Printing, color = 403 W
Printing, monochrome = 217 W
Standby = 31 W
Off = 0 W

CAUTION Po wer re quirements ar e based on the region where the printer is sold. Do not con vert operating

voltages. This will damage the printer and void the product warranty.

Table 5. Environmental specifications

Category Operating Storage

Temperature
(printer and print
cartridge)

Relative humidity 10 to 80 percent 95 percent or less

15° to 32.5° C

° to 90.5° F)

(59

-20

° to 40° C

(-4° to 104° F)

Table 6. Acoustic emissions (declared per ISO 9296)

Category Printing (16 ppm) Standby

Sound power L
Sound pressure:

Operation position
Sound pressure:

Bystander position

= 6.7 bels(A) (not audible)

WAd

= 62 dB(A) (not audible)

L

pAm

L

= 52 dB(A) (not audible)

pAm

Note Acoustic emissions values are subje ct to change. See http://www.hp.com/support/clj1500 or http:/

/www.hp.c om/support/clj2500 for current information.

ENWW 1 Product Information 21

Media specifications

This section contains information about the sizes, weights, and capacities of media that each tray
supports.

Table 7. Tray 1 specifications

Tr ay 1 Di mensions

1

Weight or thickness Capacity

2

Paper Minimum:

76 by 127 mm
(3 by 5 inches)

Transparencies and
opaque film

3

Labels

Maximum:
216 by 356 mm
(8.5 by 14 inches)

Weight:
60 to 177 g/m

2

(16 to 47 lb)
Thickness:

0.10 to 0.13 mm
(0.0039 to 0.0051 inches)

Thickness:

125 sheets of 75-g/m
(20-lb) paper

50 typically

50 typically
up to 0.23 mm
(up to 0.0091 inches)

Envelopes Weight:

up to 10
Up to 90 g/m2
(16 to 24 lb)

1. The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for
supported sizes.

2. Capacity can vary depending on media weight and thickness, and environmental conditions.

3. Smoothness: 100 to 250 (Sheffield).

Table 8. Optional tray 2 specifications

Optional tray 2
(250-sheet tray)

Letter 216 by 279 mm

A4 210 by 297 mm

A5 148 by 210 mm

1

Dimensions

(8.5 by 11 inches)

2

Weight Capacity

60 to 105 g/m2
(16 to 28 lb)

250 sheets of 75-g/m2
(20-lb) paper

3

(8.3 by 11.7 inches)

(5.8 by 8.3 inches)

2

B5 (ISO) 176 by 250 mm

(6.9 by 9.9 inches)

B5 (JIS) 182 by 257 mm

(7.2 by 10 inches)

Executive 191 by 267 mm

(7.3 by 10.5 inches)

Legal 216 by 356 mm

(8.5 by 14 inches)

8.5 by 13 inch 216 by 330 mm

(8.5 by 13 inches)

1. Optional tray 2 supports paper only.

2. The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for
supported sizes.

3. Capacity can vary depending on media weight and thickness, and environmental conditions.

22 Product Information Q2488-90901

Table 9. Optional tray 3 specifications (HP LaserJet 2500 series printers only)

Optional tray 3

1

(500-sheet tray)

Letter 216 by 279 mm

A4 210 by 297 mm

1. Optional tray 3 supports paper only.

2. The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for
supported sizes.

3. Capacity can vary depending on media weight and thickness, and environmental conditions.

Model and serial numbers

The model number and serial number are listed on an identificat ion label located un derneath the
top door.

The serial number contains information abo ut the co un try of origin and the revision level,
manufacturing date , production code, and production number of the product.

The label also contains power rating and regulatory information.

Dimensions

(8.5 by 11 inches)

(8.3 by 11.7 inches)

2

Weight Capacity

60 to 105 g/m
(16 to 28 lb)

2

500 sheets of 75-g/m2
(20-lb) paper

3

HP color LaserJet 1500 series printer identification label

HP color LaserJet 2500 series printer identification label

ENWW 1 Product Information 23

Printer overview

HP color LaserJet 1500 series printer

Front and left-side view

T op outpu t

Control panel

bin

Top cover

Power
switch

Figure 1. Front and left-side view—HP color LaserJet 1500 series printers

Back and right-side view

Control
panel

Rear output door

Hi-Speed
USB port

Power connector

Tray 1

Optional tray 2

Figure 2. Back and right-side view—HP color LaserJet 1500 series printers

24 Product Information Q2488-90901

HP color LaserJet 2500 series printer

Front and left-side view

T op outpu t

bin

Control panel

Top cover

Power

switch

Figure 3. Front and left-side view—HP color LaserJet 2500 series printers

Back and right-side view

Control
panel

Rear output door

Interface
ports (see
page 36)

Power connector

Tray 1

Optional tray 2

(2500, 2500n, and

2500tn)

Figure 4. Back and right-side view—HP color LaserJet 2500 series printers

ENWW 1 Product Information 25

Warranty statements

HP color LaserJet 1500 series printer

Hewlett-Packard limited warranty statement

HP PRODUCT DURATION OF WARRANTY

HP color LaserJet 1500L, 1500 1 year, Return to Authorized Service Center

1. HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in
materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of
such defects during the warranty period, HP will, at its option, either repair or replace products which pro ve to be
defective. Replacement products may be either new or equivalent in performance to new.

2. HP warrants to you that HP software will not fail to execute its programming instructions after the date of
purchase, for the period specified abo ve , due to def ects in material and workmanship when prop erly installed and
used. If HP receives notice of such defects during the warranty period, HP will replace software which does not
exe cute its programming instructions due to such def ects.

3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a
reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of
the purchase price upon prompt return of the product.

4. HP products may contain remanufactured parts equivalent to new in performance or may have been subject to
incidental use.

5. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b)
software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d ) operation
outside of the published environmental specifications for the product, or (e) improper site preparation or
maintenance.

6. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER
WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP
SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFA CTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or
provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion
might not apply to you. This w arranty giv es yo u specific legal rights and y ou migh t also ha v e other rights that va ry
from country/region to country/region, state to state , or province to province .

7. HP’s limited warranty is valid in any country/region or locality where HP has a support presence for this product
and where HP has marketed this product. The level of warranty service you receive may vary according to local
standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it
was never intended to function for legal or regulatory reasons.

8. TO THE EXTENT ALLOWED BY LOCAL LA W, THE REMEDIES IN THIS WARRANTY STA TEMENT ARE YOUR
SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS
SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHER WISE. Some countries/regions , states or province s do not allo w the e xclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

26 Product Information Q2488-90901

HP color LaserJet 2500 series printer

Hewlett-Packard limited warranty statement

HP PRODUCT DURATION OF WARRANTY

HP color LaserJet 2500L, 2500, 2500n, 2500tn 1 year, Return to Authorized Service Center

1. HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in
materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of
such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be
defective. Replacement products may be either new or equivalent in performance to new.

2. HP warrants to you that HP software will not fail to execute its progra mming instructions after the date of
purchase, fo r the period specified abo ve , due to def ects in material and w orkmanship when properly installed an d
used. If HP receives notice of such defects during the warranty period, HP will replace software which does not
execute its programming instructions due to such defects.

3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a
reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of
the purchase price upon prompt return of the product.

4. HP products may contain remanufactured parts equivalent to new in performance or may hav e been subject to
incidental use.

5. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b)
software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operatio n
outside of the published environmental specifications for the product, or (e) imprope r s ite pre pa ration or
maintenance.

6. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER
WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP
SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or
provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion
might not apply to you. This w arr anty giv es y ou specif ic legal rights and y ou mig ht also ha v e ot her rights that v ary
from country/region to country/region, state to state, or province to province.

7. HP’s limited warranty is valid in any country/region or locality where HP h as a support presence for this product
and where HP has marketed this product. The level of warranty service you receive may vary according to local
standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it
was never intended to function for legal or regulatory reasons.

8. TO THE EXTENT ALLO WED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STA TEMENT ARE YOUR
SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS
SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

ENWW 1 Product Information 27

Limited warranty for the print cartridges and imaging drum

This HP product is warranted to be free from defects in materials and workmanship during its
useful life (end of life is indicated by a printer control panel low-life message).

This warranty does not cover products that have been modified, refurbished, remanufactured,
misused or tampered with in any way.

This limited warranty gives you specific legal rights. You may have other rights which vary from
state to state, province to province and country/region to country/region.

THE ABOVE WARRANTIES ARE E XCLUSIVE AND NO OTHER WARRANTY, WHETHER
WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED. THE HEWLETT-PACKARD COMPANY
SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OR MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ALLOWED BY APPLICABLE
LAW, IN NO EVENT SHALL HEWLETT-PACKARD COMPANY BE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL, SPECIAL, INDIRECT, PUNITIVE, OR EXEMPLARY
DAMAGES OR LOST PROFITS FROM ANY BREACH OF THIS WARRANTY OR
OTHERWISE.

In the event that your product proves to be defective, please return to place of purchase with a
written description of the problem.

28 Product Information Q2488-90901

Regulatory statements

HP color LaserJet 1500 series printer
declaration of conformity

according to ISO/IEC Guide 22 and EN 45014

Manufacturer's Name: Hewlett-Packard Company
Manufacturer's Address: 11311 Chinden Boulevard

declares, that the product

Product Name: HP color LaserJet 1500L, 1500

Model Number: BOISB-0209-00

Product Options: ALL

conforms to the following Product Specifications:

Boise, Idaho 83714-1021, USA

Including: 250-sheet paper feeder unit

Safety: IEC 60950:1991+A1+A2+A3+A4 / EN 60950:1992+A1+A2+A3+A4+A11

IEC 60825-1:1993+A1 / EN 60825-1:1994+A11 (Class 1 Laser/LED Product)
GB4943-1995

EMC: CISPR 22:1993+A1+A2 / EN 55022:1994+A1+A2 Class B

EN 61000-3-2:1995 / A14
EN 61000-3-3:1995
EN 55024:1998
FCC Title 47 CFR, Part 15 Class B
AS / NZS 3548:1995+A1+A2

2

/ ICES-003, Issue 3/ GB9254-1998

1*

Supplementary Information:

The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low
Voltage Directive 73/23/EEC, and carries the CE-marking accordingly.

1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer
Systems.

2) This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.

Boise, Idaho USA

1 January, 2002

For regulatory topics only:

Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph

European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard

USA Contact: Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail

Street, Blackburn, Victoria 3130, Australia

GmbH, Department HQ-TRE / Standards Europe, Herrenberger Straße 130,
D-71034 Böblingen (FAX: [phone])

Stop 160, Boise, ID 83707-0015 (Phone: [phone])

ENWW 1 Product Information 29

HP color LaserJet 2500 series printer
declaration of conformity

according to ISO/IEC Guide 22 and EN 45014

Manufacturer's Name: Hewlett-Packard Company
Manufacturer's Address: 11311 Chinden Boulevard

Boise, Idaho 83714-1021, USA

declares, that the product

Product Name: HP color LaserJet 2500L, 2500, 2500n, 2500tn

Including: 250-sheet and 500-sheet paper feeder unit

Model Number: C9705A, C9706A, C9707A, C9708A

Including: C9698A, C9699A

Product Options: ALL

conforms to the following Product Specifications:

Safety: IEC 60950:1991+A1+A2+A3+A4 / EN 60950:1992+A1+A2+A3+A4+A11

IEC 60825-1:1993+A1 / EN 60825-1:1994+A11 (Class 1 Laser/LED Product)
GB4943-1995

EMC: CISPR 22:1993+A1+A2 / EN 55022:1994+A1+A2 Class B

EN 61000-3-2:1995 / A14
EN 61000-3-3:1995
EN 55024:1998
FCC Title 47 CFR, Part 15 Class B
AS / NZS 3548:1995+A1+A2

2

/ ICES-003, Issue 3/ GB9254-1998

1*

Supplementary Information:

The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low
Voltage Directive 73/23/EEC, and carries the CE-marking accordingly.

1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer
Systems.

2) This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference , and (2) this device m ust accept any
interference received, including interference that may cause undesired operation.

* This product includes LAN (Local Area Network) options. When the interface cable is attached

to LAN connectors, the product meets the requirements of EN55022 Class A in which case the
following applies: “Warning — This is a class A product. In a domestic en vironment this product
may cause radio interference in which case the user may be required to take adequate
measures.”

3) The model number may include an additional suffix letter “R”.

Boise, Idaho USA

6 June, 2002

For regulatory topics only:

Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph

European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard

USA Contact: Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail

Street, Blackburn, Victoria 3130, Australia

GmbH, Department HQ-TRE / Standards Europe, Herrenberger Straße 130,
D-71034 Böblingen (FAX: [phone])

Stop 160, Boise, ID 83707-0015 (Phone: [phone])

30 Product Information Q2488-90901