HP Color LaserJet 1500, Color LaserJet 1500L User Guide

hp color LaserJet

1500 series

use

HP color LaserJet 1500 series printer

User guide

A user of the Hewlett-Packard printer associated with this user guide is granted a license to: a) print hard copies of this user guide for PERSONAL, INTERNAL or COMPANY use subject to the restriction not to sell, re-sell or otherwise distribute the hard copies; and b) place an electronic copy of this user guide on a network server, provided access to the electronic copy is limited to PERSONAL, INTERNAL users of the Hewlett-Packard printer associated with this user guide.

The information contained in this document is subject to change without notice.

Part number: Q2488-90929 Edition 1, 4/2003

Trademark Credits

Energy Star® and the Energy Star logo are U.S. registered marks of the United States Environmental Protection Agency.

Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.

Netscape™ and Netscape Navigator™ are U.S. trademarks of Netscape Communications Corporation.

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A.

HP Customer Care

Telephone support

HP provides free telephone support during the warranty period. When you call, you will be connected to a responsive team waiting to help you. For the telephone number for your country/region, see the flyer that shipped in the box with the product. Before calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem.

You can also find support on the Internet at http://www.hp.com/support/callcenters

. Click next to your language,

and then click next to your country/region to see a list of the customer care centers in your area.

Online and other support

Online Services: for 24-hour

access to information using a modem or Internet connection

Software utilities, drivers, and electronic information

HP direct ordering for accessories or supplies

HP Support Assistant CD This support tool offers a comprehensive online information system designed to provide

World Wide Web URL: Updated HP printer software, product and support information, and printer drivers in s e ver al lang uages c an be o btained f rom: http:/ /www .h p .com/go/clj 1500 in English.)

Printe r drivers: Visit http://www.hp.com HP. Type color laserjet 1500 as the product name, and then click to see a list of available drivers. The Web page for the drivers might be in English, but you can download the drivers themselves in several languages.

Visit: http://www.hp.com/go/su ppo rt/clj1500. (Site is in English.)

Call: See the flyer that shipped in the box with the product. Visit: http://www.hp.com/go/ljsupplies

Call: 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).

technical and product information on HP products. To subscribe to this quarterly service in the U.S. or Canada, call 1-800-457-1762. In Hong Kong SAR, Indonesia, Malaysia, or Singapore, call Mentor Media at (65) 740-4477.

, and click Drivers. Under the HP Drivers section, click

. (Site is

HP Service Information To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada).

For service for your product, call the customer support number for your country/region. See the flyer that shipped in the box with the printer.

HP Service Agreements Call: 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).

Extended Service: 1-800-446-0522

ENWW 3

4 ENWW

HP Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

1 Printer basics

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Printer configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Printer parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Interface port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Control panel features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Software and supported operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Software for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Software for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Software tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Uninstalling the printing software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Uninstalling software for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Uninstalling software for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Accessories and ordering information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2 Printing tasks

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Choosing paper and other print media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Supported print media for tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Supported print media for optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Purchasing paper and other print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Loading trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Loading tray 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Loading optional tray 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Printing a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Gaining access to printer driver settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Features in the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Choosing an output location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Printing on special print media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Printing on envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Printing on labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Printing on grayscale transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Printing on custom-sized print media or cardstock . . . . . . . . . . . . . . . . . . . . . . 39

Printing on letterhead or preprinted forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Printing on both sides (duplexing manually) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Canceling a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

HP ImageREt 2400 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

HP ColorSmart (Windows only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Managing color options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Matching colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

3 Managing the printer

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Special pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

HP color LaserJet 1500 toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Contents 5

4 Problem solving and maintenance

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Resolving control panel messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Supplies Status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Printer Status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Secondary light patterns for Printer Status lights . . . . . . . . . . . . . . . . . . . . . . . 69

Solving print-quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Solving issues with all printed documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Solving issues with color documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Resolving problems that generated messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Resolving problems that did not generate messages . . . . . . . . . . . . . . . . . . . . . . . 81

Solving general printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Solving common Macintosh problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Calibrating the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Managing supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Supplies life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Checking and ordering supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Storing supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Replacing and recycling supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

HP policy on non-HP supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

HP fraud hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Appendix A Service and support

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Hewlett-Packard limited warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Limited warranty for the print cartridges and imaging drum . . . . . . . . . . . . . . . . . . 95

Availability of support and service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

HP maintenance agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

On-site service agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Repacking the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Appendix B Specifications and regulatory information

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Printer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Environmental Product Stewardship program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Protecting the environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Material safety data sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

FCC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Canadian DOC statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Regulatory Model Identification Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Appendix C Print media specifications

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

General guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Tray specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Paper and print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Grayscale transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Index

6 ENWW

1 Printer basics

Introduction

This section provides information about the following topics:

● “Printer configurations” on page 8

● “Printer features” on page 9

● “Printer parts” on page 10

● “Software and supported operating systems” on page 14

● “Software for Windows” on page 15

● “Software for Macintosh” on page 16

● “Software tips” on page 17

● “Uninstalling the printing software” on page 18

● “Accessories and ordering information” on page 19

ENWW Chapter 1 Printer basics 7

Printer configurations

Thank you for purchasing the HP color LaserJet 1500 series printer. This printer is available in the configurations described below.

HP color LaserJet 1500L

The HP color LaserJet 1500L printer is a four-color laser printer that prints at 16 pages per minute (ppm) in black and white, and 4 ppm in color.

● Trays. The printer comes with a multipurpose tray (tray 1) that holds up to 125 sheets of

various print media or 10 envelopes. Compatible with an optional 250-sheet tray (tray 2) for standard sizes.

● Connectivity. The printer provides a universal serial bus (USB) port for connectivity. An

optional external HP Jetdirect print server is also available.

● Memory. The printer contains 16 megabytes (MB) of random access memory (RAM).

HP color LaserJet 1500

The HP color LaserJet 1500 printer comes with the features that the 1500 model provides as well as tray 2.

8 Printer basics ENWW

Printer features

Color printing ● Capable of laser printing in full color using the four process colors: cyan, magenta, yellow, and

black.

Fast print speed

Excellent print quality

Ease of use

Expandability

Flexible paper handling

● Prints letter-size paper at 16 ppm for black or 4 ppm for color.

● True 600 by 600 dots per inch (dpi) text and graphics.

● ImageREt2400 provides 2400 dpi color laser-class qual ity throu gh a m ul til evel printing process.

● Adjustable settings to optimize print quality.

● The HP UltraPrecise print cartridge has a finer toner formulation that provides sharper text and

graphics.

● Few supplies to order. Supplies are easy to install.

● Convenient access to printer information and settings using software tools

(HP color LaserJet 1500 toolbox).

● Optional tray 2. Included with the 1500; compatible with the 1500L model. This 250-sheet tray

for standard sizes reduces the frequency with which you have to add paper to the printer. Only one 250-sheet tray can be installed on the printer.

● Optional external HP Jetdirect print server for connecting to a network.

● Adjustab le t ray 1 (multipurpose tra y) f or l etterhea d, en v el opes , la bels , g rayscale transpa rencie s,

custom-sized media, postcards, and heavy paper.

● Optional tray 2 (250-sheet tray) for standard-size paper.

● One 125-sheet output bin and one output door. Select the top output bin (face down) for most

jobs, including grayscale transparencies. Use the rear output door (face up) for jobs on heavy paper, light paper, or special print media.

● Straig ht-t hrou gh pap er path ca pab ili ty from tray 1 to the rear output door .

● Manual duplexing. See “Printing on both sides (duplexing manually)” on page 41.

Interface connections

Networking

Enhanced memory

Energy savings

Economical printing

Print cartridges

● USB port.

● Optional external HP Jetdirect print server.

● All common network protocols such as Ethernet, Token Ring, and LocalTalk are available using

an optional external HP Jetdirect print server. See “External HP Jetdirect print server ” on

page 19 for a list of compatible external HP Jetdirect print servers.

● The printer comes with 16 MB of memory.

● The printer automatically conserves electricity by substantially reducing power consumption

when not printing.

● As an ENERGY STAR

meets E

NERGY STAR guidelines for energy efficiency. ENERGY STAR

partner, Hewlett-Packard Company has determined that this product

is a U.S . regist ered service

mark of the United States Environmental Protection Agency.

● Multiple pages per sheet (N-up) printing and two-sided printing using manual duplexing saves

paper. See “Printing multiple pages on one sheet of paper (N-up printing)” on page 33 and

“Printing on both sides (duplexing manually)” on page 41.

● Supplies St atus page w ith print cartridge and imag ing drum gauge s to displ a y lif e rem aining. F or

HP supplies only.

● No-shake cartridge design.

● Authentication for HP print cartridges.

● Enabled supplies ordering capability.

ENWW Chapter 1 Printer basics 9

Printer parts

Before using the printer, familiarize yourself with the parts of the printer.

Control panel

Top output

bin

Top cover

Power switch

Control

panel

USB interface

Tray 1

Optional tray 2

(1500 only)

Rear output

door

Power

connector

10 Printer basics ENWW

Interface port

All 1500 series printers have a USB port. An optional external HP Jetdirect print server is also available. To order, see “Accessories and ordering information” on page 19 or contact your local HP dealer.

USB port

ENWW Chapter 1 Printer basics 11

Control panel features

The printer contains the following lights and buttons on its control panel:

Black print-cartridge

light

Cyan print-cartridge

light

Magenta print-cartridge

light

Yellow print-cartridge

light

OTATE CAROUSEL

button

Imaging-drum

light

Supplies Status lights

and buttons

CANCEL JOB

button

Attention light

Printer Status light s

and buttons

(amber)

Ready light

(green)

Go light and

O button (both green)

The lights and buttons are arranged into two main groups: Supplies Status (top) and Printer Status (bottom). T o interpret and troubleshoot control panel light messages, see “Resolving

control panel messages” on page 63.

Understanding Supplies Status

The printer contains five lights and one button to indicate and control the status of the print cartridges and imaging drum. To interpret and troubleshoot control panel light messages, see

“Resolving control panel messages” on page 63.

Black, Cyan, Magenta, and Yellow Supplies Status lights

These lights indicate when a print cartridge is low (light is on), empty or missing (light blinks), or the first time you install a non-HP print cartridge (light blinks and Attention light is on). These lights will not indicate low or empty status for non-HP print cartridges.

Rotate Carousel button

When the top cover is closed, pressing (R

OTATE CAROUSEL) rotates the print-cartridge

carousel to bring the next print cartridge into the top position. The light for the print cartridge that is approaching the top position blinks quickly two or three times.

Imaging drum light

This light indicates when the imaging drum is low (light is on) empty or missing (light blinks), or the first time you install a non-HP imaging drum (light blinks and Attention light is on). This light will not indicate low or empty status for non-HP imaging drums.

12 Printer basics ENWW

Understanding Printer Status

The printer has two buttons and three lights to indicate and control the printer status. To interpret and troubleshoot control panel light messages, see “Resolving control panel messages” on

page 63.

Cancel Job button

● When the Ready light is blinking, pressing (CANCEL JOB) cancels the current job.

● When the printer is not experiencing an error, pressing (GO) and (CANCEL JOB)

simultaneously prints a Configuration page and a Supplies Status page.

● When a Supplies Status light is blinking and the Attention light is on (indicating a non-HP

supply has been installed), pressing (C

CAUTION You will not receive any indication when a non-HP supply is empty. If you continue printing after

the supply is empty, damage to the printer can occur. See “Hewlett-Packard limited warranty

statement” on page 94.

Attention light

Generally , the Attention light blinks when the printer is out of paper, when a jam has occurred, or when other problems that need attention occur.

The Attention light is on in conjunction and one of the Supplies Status lights is blinking the first time a non-HP supply is installed.

Ready light

ANCEL JOB) allows you to continue printing.

The Ready light is on when the printer is ready to print (experiencing no errors that prevent printing) and blinks when it is receiving data to be printed.

Go light and Go button

● When the Go light is on and the Attention light is blinking, pressing (GO) continues the

print job after you load paper for a manual feed or clears some errors.

● When the Go light is blinking, the top cover has been opened and then closed or you have

pressed (R you do not press (G

OTATE CAROUSEL). Pressing (GO) returns the printer to the Ready state. If

O), the printer returns to the Ready state on its own after

approximately eight seconds.

● When the Go light is off, pressing (GO) prints a Demo page. Pressing (GO) and

ANCEL JOB) simultaneously prints a Configuration page and a Supplies Status page.

ENWW Chapter 1 Printer basics 13

Software and supported operating systems

For easy printer setup and access to the full range of printer features, HP strongly recommends that you install the software provided. Not all software is available in all languages. See the getting started guide for installation instructions, and see the Readme for the latest software information.

The most recent drivers, additional drivers, and other software are available from the Internet and other sources. If you do not have access to the Internet, see “HP Customer Care” on

page 3.

The printer comes with software for the following operating systems:

● Microsoft

(32-bit)

● Macintosh System 9.x, and OS X

The table lists the software that is available for your operating system.

Windows 98, Windows 2000, Windows Millennium Edition (Me), and Windows XP

Windows 98, Me Windows 2000 and

Windows XP*

Windows Installer

HP 1500 driver

HP color LaserJet 1500 toolbox

Macintosh Installer

Macintosh printer driver

Macintosh printer driver and printer dialog extensions (PDEs)

* XP refers to 32-bit. The 64-bit XP only receives the Unidriver.

Macintosh OS 9.x

Macintosh OS X

14 Printer basics ENWW

Software for Windows

When you install the software for Windows, you can directly connect the printer to a computer using a USB cable or you can connect the printer to the network using an optional external HP Jetdirect print server. Different software is available depending on the type of installation you chose. See the getting started guide for installation instructions, and see the Readme for latest software information.

The following software is available to all users of the printer, whether you connected the printer directly to a computer using a USB cable, or whether you connected the printer to the network using an optional external HP Jetdirect print server.

Printer drivers

A printer driver is a software component that provides access to printer features and provides the means for the computer to communicate with the printer. For help using your printer driver, see

“Gaining access to printer driver settings” on page 30.

Using Help

The printer driver has Help dialog boxes that can be activated from the Help button in the print er driver, the F1 key on the computer keyboard, or the question mark symbol (?) in the upper-right corner of the printer driver. These Help dialog bo xes give det a il e d information about the sp ec if ic printer driver. Help for the printer driver is separate from the Help for your program.

HP color LaserJet 1500 toolbox

The HP color LaserJet 1500 toolbox provides links to printer status information and help information, such as this user guide; and tools for diagnosing and solving problems. Y ou can also view explanations and animations of light messages on the control panel. See “Managing the

printer” on page 49 for more information.

Note You must have performed a complete software installation in order to use the

HP color LaserJet 1500 toolbox.

ENWW Chapter 1 Printer basics 15

Software for Macintosh

The printer includes the following software for Macintosh computers.

Mac OS 9.x and Mac OS X classic

An installation program for the printer driver is provided on the HP color LaserJet 1500 CD-ROM.

Mac OS X (PDEs)

PDEs are code plug-ins that provide access to printer features, such as number of copies, duplexing, and quality settings. An installation program for the printer driver and PDEs is provided on the HP color LaserJet 1500 CD-ROM.

16 Printer basics ENWW

Software tips

How do I gain access to printer features?

Printer features are available in the printer driver . Some features such as custom paper sizes and page orientation might also be available in the program you are using to create a file. Change settings in the program, if possible, because changes made in the program override changes made in the printer driver.

Gain access to advanced printer features from the printer driver (or the Print dialog box for Macintosh). See “Gaining access to printer driver settings” on page 30 for help with specific printer-driver features.

How do I get the latest printing software?

When you want to check for and install upgrades to the printing software, you can download drivers from the World Wide Web or HP’s FTP servers.

To download drivers

1 Visit http://www.hp.com, and click Drivers. 2 Under the HP Drivers section, click HP. 3 Type color laserjet 1500 as the product name, and then click to see a list of

available drivers. The Web page for the drivers might be in English, but you can download the drivers themselves in several languages.

If you do not have Internet access, contact HP Customer Care. (See “HP Customer Care” on

page 3 or the flyer that came in the printer box.) See the Readme file for additional release

information.

What other software is available?

See the Readme file provided on the HP color LaserJet 1500 CD for additional software included and for supported languages.

ENWW Chapter 1 Printer basics 17

Uninstalling the printing software

Uninstall software using the directions below for your operating system.

Uninstalling software for Windows

The printer comes with an uninstall utility that you can use to select and remove any or all of the Windows HP printing system components from your computer.

Note T o uninstall the software from Windows 2000 or XP, you must log on with administrator privileges.

1 Close all open programs.

For Windows 98 and Me: a Press C b Select a program except Explorer or Systray and click End Task. c Repeat step b until all programs except Explorer and Systray are closed. For Windows 2000 and XP: a Press C b Click Task Manager and then click the Applications tab. c Select a program and click End Task. d Repeat step c until all programs are closed.

2 On the Start menu, point to Programs, point to HP color LaserJet 1500, point to Tools,

and click Uninstall.

3 Click Next, select the HP printing system components that you want to uninstall, and click

OK.

4 Follow the directions on the screen. When the message “The following file is a shared file but

is not used by any other programs. Would you like to delete it?” appears, click Yes to All. The system finishes removing files.

5 If prompted to restart the computer, click OK.

TRL+ALT+DELETE. The Close Program dialog box opens.

TRL+ALT+DELETE. The Windows NT Security dialog box opens.

Uninstalling software for Macintosh

To remove the printing software from your Macintosh, drag the HP LaserJet files to the Trash. If you are using Mac OS X, you must also drag the PDEs to the Trash.

For Mac OS 9.x: The driver files are located in: Macintosh HD\System Folder\Extensions\Printer Descriptions.

For Mac OS X: The driver files are located in: Macintosh HD\Library\Printers\PPDs\Contents\Resources\<lang>.lproj.

For Mac OS X: The PDEs are located in: Macintosh HD\Library\Printers\PPD Plugins\hp*

18 Printer basics ENWW

Accessories and ordering information

The following list of accessories was current at the time of printing. Ordering information and availability of the accessories might change during the life of the printer. For the most current ordering information, visit http://www.hp.com

Supplies, and Accessories, and then click Printing and Digital Imaging.

Option Description or use Part number

Supplies

Black print cartridge Life of 5,000 pages at 5% coverage C9700A Cyan print cartridge Life of 4,000 pages at 5% coverage C9701A Yellow print cartridge Life of 4,000 pages at 5% coverage C9702A Magenta print cartridge Life of 4,000 pages at 5% coverage C9703A Imaging drum Imaging drum life is 20,000 pages if printing black only; 5,000

Cable and interface accessories

External HP Jetdirect print server

Wireless (802.11b) Jetdirect print server

USB cable 2-meter standard USB-compatible device connector C6518A

Paper handling accessories

Optional tray 2 250-sheet input tray for letter and A4 sizes. Only one

Paper and other print media

HP LaserJet paper Premium HP-brand paper for use with HP LaserJet printers. HPJ1124 (letter)

HP Premium Choice paper HP bond paper with a weight of 120.32 g/m

HP Printing paper HP-brand paper for use with HP LaserJet printers. HPP1122 (letter)

HP Multipurpose paper HP-brand paper for a variety of uses. HPM1120 (letter)

HP LaserJet Tough paper Robust paper with a satin finish. Paper will not tear and will

Grayscale transparencies The printer supports printing in grayscale on grayscale or

Extended service packs User-replaceable parts

Fuser Replace when print-quality issues remain after you have

Separation pad and pick-up rollers

pages if printing in color. Approximate life is 6,000 to 8,000 pages.

External HP Jetdirect print servers

● HP Jetdirect 175x J6035A

● HP Jetdirect 310x J6038A

● HP Jetdirect 380x J6061A

250-sheet tray can be installed. Note: This tray is included with the 1500 model.

withstand the weather. For documents requiring durability and longevity.

color transparencies. Grayscale transparencies are usually less expensive.

Contact HP Customer Care for availability and for ordering.

cleaned the engine and tried all troubleshooting measures. (See “Cleaning the printer” on page 88 and “Solving print-

quality problems” on page 71.)

Replace when the printer is picking up multiple sheets or no sheets. Trying different paper did not resolve the problem.

, clic k Products & Services, click Options,

C9704A

C9698A

CHP310 (A4) HPJ1424 (legal)

(32 lb.) HPU1132 (letter)

CHP410 (A4)

CHP210 (A4)

HPM1420 (legal) Q1298A (letter)

Q1298B (A4)

92296T (letter) 92296U (A4)

Contact HP Customer Care to order parts.

ENWW Chapter 1 Printer basics 19

Option Description or use Part number

Supplementary Documentation

HP LaserJet Printer Family Print Media Guide

HP color LaserJet 1500 series printer user guide

HP color LaserJet 1500 series printers CD-ROM

A guide to using paper and other print media with

5963-7863

HP LaserJet printers. A printed copy of this user guide.

● English Q2488-90907

● Chinese, simplified Q2488-90924

● Chinese, traditional Q2488-90923

● Czech Q2488-90920

● Danish Q2488-90914

● Dutch Q2488-90913

● Finnish Q2488-90915

● French Q2488-90908

● German Q2488-90910

● Italian Q2488-90909

● Korean Q2488-90922

● Norwegian Q2488-90916

● Portuguese, Brazilian Q2488-90912

● Polish Q2488-90919

● Russian Q2488-90918

● Spanish, Castilian Q2488-90911

● Swedish Q2488-90917

● Turkish Q2488-90921

Visit http://www.hp.com/support/clj1500

to find the CD-ROM part number.

20 Printer basics ENWW

2 Printing tasks

Introduction

This section provides information about common printing tasks.

● “Choosing paper and other print media” on page 22

● “Loading trays” on page 25

● “Printing a job” on page 27

● “Choosing an output location” on page 35

● “Printing on special print media” on page 36

● “Printing on both sides (duplexing manually)” on page 41

● “Canceling a print job” on page 42

● “Using color” on page 43

For information about managing the printer and its settings using the HP color LaserJet 1500 toolbox see “Managing the printer” on page 49.

ENWW Chapter 2 Printing tasks 21

Choosing paper and other print media

The printer models come with input trays as specified below.

● The 1500L comes with one input tray (tray 1). You can add one optional tray 2 (250-sheets).

● The 1500 model comes with two input trays (tray 1 and tray 2) standard.

Because tray 2 is not included for both models, it will be referred to as optional tray 2 in this documentation.

By default, the printer draws first from tray 1. If tray 1 is empty, the printer draws from optional tray 2.

Tray 1

Optional tray 2

22 Printing tasks ENWW

Supported print media for tray 1

Tray 1 holds up to 125 sheets of paper or up to 10 envelopes. See “Loading tray 1” on page 25.

Supported sizes

Tray 1 adjusts for sizes from 76 by 127 mm (3 by 5 inches) to a legal-size sheet of 216 by 356 mm (8.5 by 14 inches).

See “Tray specifications” on page 111 for specific dimensions.

Supported types

Tray 1 supports these types of print media.

● Various types and weights of paper, including weights ranging from 60 to 177 g/m

47 lb).

● Envelopes. See “Printing on envelopes” on page 36.

● Labels. See “Printing on labels” on page 37.

● Grayscale transparencies. See “Printing on grayscale transparencies” on page 38.

● Custom-sized print media or cardstoc k. See “Printing on custom-sized print media or

cardstock” on page 39.

● Postcards. See “Printing on custom-sized print media or cardstock” on page 39.

See “Print media spe cifications” on page 109 for specific types and weights.

(16 to

Supported print media for optional tray 2

Optional tray 2 holds up to 250 sheets of paper. See “Loading optional tray 2” on page 26.

CAUTION Load only paper in optional tray 2. Other types of print media, such as labels or grayscale

transparencies, might jam if printed from optional tray 2.

Supported sizes

● A4

● A5

● B5 (ISO and JIS)

● Letter

● Legal

● Executive

● 8.5 by 13 inches

See “Tray specifications” on page 111 for specific dimensions.

Supported types

● Various types of paper of average weight (60 to 105 g/m

● Letterhead

● Prepunched paper

● Preprinted forms

, or 16 to 28 lb)

See “Print media spe cifications” on page 109 for specific types and weights.

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Purchasing paper and other print media

You can print on a variety of print media, such as heavy or light paper, envelopes, labels, and custom-sized print media from tray 1. You can print on standard-weight paper from any tray . You can also print to paper that has up to 100 percent recycled fiber content. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality. To achieve the best possible print quality, use only high-quality paper intended for color laser printers.

See “Print media specifications” on page 109 for more details. Always test a sample of paper before purchasing large quantities. Your paper supplier should

understand the requirements specified in the HP LaserJet Printer Family Print Media Guide. See

“Print media specifications” on page 109 for more information. For ordering information, see “Supplementary Documentation” on page 20, or visit http://www.hp.com/ljsupplies

24 Printing tasks ENWW

Loading trays

Load special print media, such as envelopes, labels, and grayscale transparencies, in tray 1 only. Load only paper in optional tray 2.

Loading tray 1

Tray 1 (the multipurpose tray) holds up to 125 sheets of paper or other print media, or up to 10 envelopes.

For information about loading special print media such as labels and grayscale transparencies, see “Printing on special print media” on

page 36.

To load tray 1

CAUTION

Avoid adding print media to tray 1 while the printer is printing, or jams can occur.

1 Open tray 1. 2 Slide out the tray extender. If the print media being loaded is longer

than 229 mm (9 inches), also open the additional tray extender.

3 Slide the width guides slightly wider than the print media. 4 Place print media into the tray with the side to be printed up, and the

top, short edge in first.

Note

If you are manually duplexing, see “Printing on both sides (dup lexing

manually)” on page 41 for loading instructions.

5 Slide the paper width guides inward until they lightly touch the print

media stack on both sides without bending it. Make sure the print media fits under the tabs on the width guides.

CAUTION

Wait for the printer to finish printing before closing tray 1 (optional). Closing the tray before the printer finishes can cause jams.

6 On the back of the printer, lower the rear output door if you are

printing on special media, such as labels, envelopes, or heavy or light paper, to prevent curl.

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Loading optional tray 2

Optional tray 2 supports standard-size paper only. Paper includes average-weight letterhead and prepunched paper. For additional information about letterhead and prepunched paper, see “Printing on

letterhead or preprinted forms” on page 40.

CAUTION

Print special print media such as labels and grayscale transparencies from tray 1 only. Printing special print media from optional tray 2 can cause jams.

To load optional tray 2

1 Pull optional tray 2 out of the printer and remove any paper. 2 Move the side width guides to match the size of paper you are

3 Extend the rear of the tray until the arrow on the markings points to

the size you are loading.

4 Load the paper. If this is special paper such as letterhead, load it

with the side to be printed down and the top edge toward the front of the tray.

Note

If you are manually duplexing, see “Printing on both sides (duplexing

manually)” on page 41 for loading instructions.

5 Make sure the stack of paper is flat in the tray at all four corners,

and keep it below the height tabs on the paper length guide in the rear of the tray. Push down on the metal paper lift plate to lock it into place.

6 Slide the tray back into the printer. If you set the rear of the tray to

one of the longer sizes, the back of the tray will protrude from the back of the printer.

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Printing a job

This section provides basic printing instructions. When making changes to printing settings, there is a hierarchy to how changes are prioritized. (Note that the names of commands and dialog boxes might vary depending on your program.)

● “Page Setup” dialog box. This dialog box opens when you click Page Setup or a similar

● “Print” dialog box. This dialog box opens when you click Print, Print Setup, or a similar

● Printer driver. The printer driver opens when you click Properties in the Print dialog box.

About printing by Source versus by Type or Size

Three settings affect how the printer driver tries to pull paper when you send a print job. These settings, Source, Type, and Size, appear in your program Page Setup dialog box, the Print dialog box, or the printer driver. The printer automatically selects a tray if you do not change these settings. If you do want to change these settings, you can print by Source, by Type, by Size, or by Type and Size. (For Macintosh, types and sizes are both available from the Paper pop-up menu.)

command on the File menu. This dialog box is part of the program in which you are working.

Settings changed here override settings changed anywhere else.

command on the File menu. It is also part of the program, but it has a lower priority than the Page Setup dialog box. Settings changed in the Print dialog box do not override settings

changed in the Page Setup dialog box. Settings changed here do override settings changed in the printer driver.

Settings changed here do not override settings changed anywhere else. (For Macintosh, the printer driver settings are integrated into the Print dialog box.)

● Source. Printing by Source means you choose a specific tray from which you want the printer

to pull paper. The printer tries to print from this tray, no matter what type or size is loaded in it. However, if you choose a tray that is configured from the HP color LaserJet 1500 toolbox for a type or size that does not match your print job, the printer does not print automatically. Instead, it waits for you to load the tray you chose with the type or size of print media for your print job. If you load the tray, the printer begins printing. (If it does not begin, you might need to configure the tray to match the size or type of the print job.) Or, press (G

O) to have the

printer try to print from another tray.

● Type or Size. Printing by Type or Size means you want the printer to pull paper or print media

from the first tray that is loaded with the type or size that you choose. Always pri nt b y Type f or

special print media such as labels or grayscale transparencies.

• If you want to print by Type or Size and the trays have not been configured for a certain type or size from the HP color LaserJet 1500 toolbox, load the paper or print media into tray 1 and then select the Type or Size from the Page Setup dialog box, the Print dialog box, or the printer driver.

• If y ou often print on a certain type or size of media, the printer administrator (for a network printer) or you (for a directly connected printer) can use the HP color LaserJet 1500 toolbox to configure a tray for that type or size. (See “Settings

tab” on page 54.) Then, when you choose that Type or Size as you print a job, the printer

pulls from the tray configured for that type or size.

ENWW Chapter 2 Printing tasks 27

To print from Windows

1 Make sure paper is loaded in the printer. 2 On the File menu, click Page S etu p or a similar command. Ensure that the settings are

correct for this document.

3 From the File menu, click Print, Print Setup, or a similar command. The Print dialog box

opens.

4 Select this printer and change any settings that you need. Do not change any settings, such

as page size or orientation, that you set in the Page Setup dialog box.

5 If this print job is for a standard size and weight of paper, you probably do not need to change

the Source is (tray), Type is, or Size is settings, and you can go to step 7. Otherwise, go to the next step.

6 If this print job is to be printed on a non-standard size or weight of paper, choose how the

printer selects paper.

• To print by Source (tray), select the tray in the Print dialog box, if possible.

• To print by Source (tray) when this setting is not available in the Print dialog box, click

Properties and on the Paper tab, select the tray in the Source is field.

• To print by Type or Size, click Properties and on the Paper tab, select type or size in the Type is or Size is field. (For some paper such as letterhead, you will set both the Type

and Size.) Always print by Type for special print media such as labels or grayscale transparencies.

7 If you have not yet done so, click Properties. The printer driver opens. 8 On the various tabs, set any settings that you want that did not appear in the Page Setup or

Print dialog box. For more information about printer-driver settings, see “Features in the

printer driver” on page 31.

9 By default, the printer prints to the top output bin, which is the best location for most print

jobs, including grayscale transparencies. For labels, heavy paper, or other special print media, lower the rear output door on the printer.

10 Select the Print command to print the job.

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