HP Color Inkjet CP1700 service guide

tour the product

tour the producttour the product

Table of contents

tour the product......................................................................................................................1

product overview............................................................................................................... .....4

key selling points....................................................................................................................5

available options.................................................................................................................5

quality ...............................................................................................................................5

media flexibility...................................................................................................................5

low printing costs ................................................................................................................6

unique product features...........................................................................................................7

localization............................................................................................................................8

foot print ...............................................................................................................................9

hp color inkjet printer cp1700/ hp color inkjet printer cp1700ps...............................................9

hp color inkjet printer cp1700d.............................................................................................9

top of the printer...................................................................................................................10

front of the printer.................................................................................................................11

rear of the printer .................................................................................................................12

controls...............................................................................................................................13

auto-duplex unit....................................................................................................................14

product specifications............................................................................................................15

model numbers .................................................................................................................1 5

serial number location........................................................................................................15

printer description .............................................................................................................15

printer features..................................................................................................................16

software compatibility........................................................................................................16

system requirements...........................................................................................................17

I/O interface.................................................................................................................. ..17

recommended cables.........................................................................................................17

font information.................................................................................................................17

HP supplies and accessories ...............................................................................................17

media specifications..........................................................................................................19

media handling.................................................................................................................20

memory information ...........................................................................................................20

reliability ..........................................................................................................................21

physical specifications........................................................................................................21

electrical specifications.......................................................................................................21

environmental specifications................................................................................................22

warranty..........................................................................................................................22

product certifications..........................................................................................................22

Accessories, User Replaceable Parts, Supplies and Manuals.......................................................24

hardware accessories........................................................................................................24

user replaceable components..............................................................................................24

supplies and manuals.........................................................................................................24

identify expiration dates.....................................................................................................25

Manuals...........................................................................................................................27

upgrades.............................................................................................................................28

model upgrades................................................................................................................28

firmware upgrades............................................................................................................28

software upgrades.............................................................................................................28

service and support...............................................................................................................29

support pack options..........................................................................................................29

web links..........................................................................................................................29

telephone support..............................................................................................................29

calling from elsewhere in the world......................................................................................31

support ...............................................................................................................................32

customer sends unit directly to HP for Exchange or Repair.......................................................32

customer sends/takes unit to at HP Bench .............................................................................32

other support offerings .......................................................................................................33

warranty .............................................................................................................................35

warranty..........................................................................................................................35

repair and warranty information..........................................................................................35

duration of warranty period................................................................................................35

Extent of limited warranty...................................................................................................35

Limitations of Warranty......................................................................................................36

Limitations of Liability.........................................................................................................36

Local Law.........................................................................................................................36

1 - 2 hp confidential tour of the product

Table of figures

Figure 1 - hp color inkjet printer cp1700....................................................................................4

Figure 1.2 - hp color inkjet printer cp1700.................................................................................7

Fig 1.10 hp color inkjet printer cp1700/ hp color inkjet printer cp1700ps.....................................9

Fig 1.11 hp color inkjet printer cp1700d...................................................................................9

top of the printer...................................................................................................................10

Front of the printer................................................................................................................11

rear of the printer .................................................................................................................12

controls...............................................................................................................................13

auto-duplex unit....................................................................................................................14

hp color inkjet printer cp1700................................................................................................1 5

hp color inkjet printer cp1700d..............................................................................................15

hp color inkjet printer cp1700ps.............................................................................................15

Tour of the product hp confidential 1 - 3

product overview

product overviewproduct overview

•=Product positioning: High performance, wide-format printer providing the benefits of

individual color cartridges for small business

•=Takes over the price points of the DJ 1220C with higher performance and

expandability options

•=Printer price: USD 499

•=Announcement date of the printer is Nov 1, 2001

•=High speeds: 16 ppm black fast; 14.5 ppm color fast

•=Designed for small business

•=Prints on both A4/Letter and A3+/13X19" and B size paper and special media

•=Prints cost-effective color documents, proofs, collateral, and comps on a wide variety of

paper

•=Prints automatically on both sides of the document using the auto-duplex unit

Figure 1 - hp color inkjet printer cp1700

1 - 4 hp confidential tour of the product

key selling points

key selling points key selling points

available opti

available options

available optiavailable opti

•=3 printer SKU options available:

•=hp color inkjet printer cp1700

•=hp color inkjet printer cp1700d

•=hp color inkjet printer cp1700ps

•=Expandability options:

•=Auto-duplex unit

•=250-sheet paper tray

•=LIO internal network module

•=HP Jetdirect external print servers

•=Connectivity features

•=USB

•=IEEE 1284

•=LIO

•=front connect infrared

quality

qualityquality

•=Uses HP PhotoRet III color layering technology

•=2400 x 1200 dpi printing (on hp premium photo paper only)

•=Adobe PostScript 3 software RIP included with the hp color inkjet printer cp1700ps

provides:

•=Greater color accuracy

•=Support for industry color management standards including ColorSync, ICC Profiles,

PANTONE

•=Emulation for press standards, such as SWOP/EuroScale

•=ADI Driver (releases 13 onwards) included in-box for AutoCAD users (for Windows

only)

•=High Speeds: Fast - 16 ppm black/14.5 ppm color

ons

onsons

media flexibility

media flexibilitymedia flexibility

•=Prints on paper types ranging from plain paper and transparencies to thick card stock

(up to 72lb/270gsm)

•=Prints on media sizes ranging from 4 x 6 inch/A6 size small postcards to 13 x 19

inch/A3+ posters and 13 x 50 inch banners

•=Built-in media size sensor, for A3 paper size

•=Built in media type sensor - recognizes the paper type in use and automatically selects

the appropriate settings

•=Paper path capacity:

•=Rear manual feed: 1 sheet (16 to 72 lb)

•=Front manual feed: 10 sheets (16 to 36 lb)

•=Tray 1: 150-sheet paper tray (16 to 36 lb), envelopes (20 to 24 lb), and cards (110 lb

index)

•=Optional Tray 2: 250 sheets (16 to 36 lb) plain paper

Tour of the product hp confidential 1 - 5

low printing costs

low printing costs low printing costs

•=Four separate high-volume ink cartridges

•=Low-ink status indicator LCD

•=Front-panel cancel button to help maximize your consumables

•=Duty cycle of an average of 5000 pages per month

•=Low Costs: 2.2 cents K/8.4 cents (CMYK), 1750 pages o u t

1 - 6 hp confidential tour of the product

unique product features

unique product featuresunique product features

Figure 1.2 - hp color inkjet printer cp1700

•=Superior print quality

•=outstanding photo quality (with HP PhotoRet III)

•=Up to 2400 x 1200 dpi resolution on premium photo paper only

•=CANCEL button terminates print jobs at one touch of the key, reducing ink and time

wastage

•=Optional network card enables

•=Sharing of printer in small workgroups (of 2-3 users)

•=Remote printer management

•=Smart printing features:

•=LCD printer status indicator

•=CANCEL button

•=Smart software features:

•=ZoomSmart

•=Booklet

•=Handouts

•=Tiling

•=2-sided printing (manual or automatic)

•=Watermark

•=Banner

•=Mirror Image

•=Smart hardware features:

•=automatic pen alignment

•=Media type sensor

•=Media size sensor (A3 only)

•=Straight paper path eliminates bends and smudges in the print output

•=Front-access infrared sensor allows wireless printing from a variety of mobile devices

including laptops and PDAs

Tour of the product hp confidential 1 - 7

localization

localizationlocalization

Localization language options available for the following:

•=Reference Guide

•=Starter CD

•=Packaging

•=LCD Messaging

Each of the above has the following localized language options:

available language options

Reference Guide o US English

Packaging o US English

o Starter CD 1 o Starter CD 2

o Bahasa Indonesia o Traditional Chinese o Simplified Chinese o Korean and Japanese

o Starter CD1

 Windows Driver: US English,

Portuguese(Brazilian), Euro-Spanish, French, Italian, German, Dutch, Polish, Czech, Turkish, Arabic, Traditional Chinese

 MAC Driver: US English, Portugese (Brazilian),

Euro-Spanish, Swedish, French, Italian, Germany, Dutch, Japanese

o Starter CD2

 Windows Driver: US English, Swedish,

Norwegian, Danish, Finish, Russian, Greek, Hebrew, Japanese, Korean, Simplified Chinese

 MAC Driver: US English, Portugese

(Brazilian), Euro-Spanish, Swedish, French, Italian, Germany, Dutch, Japanese

o Bahasa Indonesia o Traditional Chinese o Simplified Chinese o Korean and Japanese

localized language options

1 - 8 hp confidential tour of the product

foot print

foot printfoot print

hp color inkjet printer cp1700/ hp color inkjet printer cp1700ps

hp color inkjet printer cp1700/ hp color inkjet printer cp1700pshp color inkjet printer cp1700/ hp color inkjet printer cp1700ps

Fig 1.10 hp color inkjet printer cp1700/ hp color inkjet printer cp1700ps

hp color inkjet printer cp1700d

hp color inkjet printer cp1700dhp color inkjet printer cp1700d

•=Weight: 13.5 kilograms

•=Width: 673.3 mm

•=Height: 284.3 mm

•=Depth: 567.7 mm

Fig 1.11 hp color inkjet printer cp1700d

•=Weight (printer): 13.5 kilograms

•=Weight (Auto-Duplex Unit): 2.4 kilograms

•=Width: 673.3 mm

•=Height: 284.3mm

•=Depth: 653.5mm

Tour of the product hp confidential 1 - 9

top of the printer

top of the printertop of the printer

The top of the printer displays the following:

1. Ink cartridge cover - Provides access to the ink cartridges

2. Printhead cover - Provides access to the printheads

3. Printhead access latch - Lifts to allow each printhead to be removed from its color-

coded socket

4. Carriage lock - Locks the printhead access latch.

5. Hook - Connects to the carriage lock. Must be engaged for the printer to operate

6. Top cover - Provides access to the interior of the printer

top of the printer

1 - 10 hp confidential tour of the product

front of the printer

front of the printerfront of the printer

The front of the printer displays the following:

1. Front manual feed - Holds the paper to be fed into the printer. The paper width guide

slides to fit the width of the paper.

2. Tray 1 - Holds plain paper and special media.

3. Tray 2 - Holds plain paper. This is an optional accessory.

4. Output tray - Collects the printed pages.

5. Paper guides - Guides the print paper into the printer.

Front of the printer

Tour of the product hp confidential 1 - 11

rear of the printer

rear of the printerrear of the printer

The rear of the printer displays the following:

1. USB port - Attach a USB cable.

2. Parallel port - Attach the parallel cable

3. LIO Adaptor Slot - Install an optional HP JetDirect print server/Internet connector LIO

module

4. Power input - Attach the power cord..

5. Rear access panel - Remove this to clear paper jam. Remove the rear access panel to

install the optional auto-duplex unit. Rear access panel required for straight paper path (rear manual feed).

rear of the printer

1 - 12 hp confidential tour of the product

controls

controlscontrols

The Liquid Crystal Display (LCD) panel displays information about the status of the printer. It also has buttons to perform basic printer operations. The LCD panel of the printer displays the following:

controls

1. CANCEL button: Cancels the current print job

2. POWER light: Is always lit when the printer is on. Blinks when printer is initializing,

canceling a job, or turning off.

3. Power button: Controls power to the printer. Press to turn the printer on or off.

4. LCD: Displays messages relating to the current state of the printer and the ink levels in

the individual ink cartridges.

5. RESUME light: Blinks whenever the printer requires user intervention (for example, to

clear a paper jam or to close an open cover.

6. Resume button: Resumes current print operation after temporary interruption, for

example, when adding print media to printer.

7. Infra-red port: Used for printing form an infra-red device, such as a handheld device or

laptop.

Tour of the product hp confidential 1 - 13

auto

auto----duplex unit

autoauto

duplex unit

duplex unitduplex unit

The printer automatically prints on both sides of paper by using a printing accessory called the auto-duplex unit. The auto-duplex unit is attached at the back of the printer. The auto-duplex unit of the printer displays the following:

1. Buttons: Press to remove the auto-duplex unit from the printer.

2. Rear cover: Remove to clear a paper jam from the auto-duplex unit.

3. Handles: Press to remove the rear cover from the auto-duplex unit.

auto-duplex unit

Note

NoteNote

The auto-duplex unit is a standard accessory provided with the hp color inkjet printer cp1700d.

1 - 14 hp confidential tour of the product

product specifications

product specificationsproduct specifications

model numbers

model numbersmodel numbers

printer name model number availability

Note

NoteNote

hp color inkjet printer

cp1700

hp color inkjet printer cp1700 (base model) hp color inkjet printer cp1700d(base printer plus autoduplexer) hp color inkjet printer cp 1700ps (base printer plus software Adobe PostScript 3 RIP)

printer model numbers

The hp color inkjet printer cp1700, model C8108A, is the base model or starting point for each additional model listed above. The additional model numbers are created for specific distribution channels or by the addition of hardware or software.

serial number location

serial number locationserial number location

hp color inkjet

printer cp1700d

C8108A Worldwide

C8106A Worldwide

C2691A Worldwide

hp color inkjet

printer cp1700ps

The serial number is located on the serial number plate found on the back of the printer and on the Diagnostic test page.

printer description

printer descriptionprinter description

•=Connectivity features, such as USB, IEEE 1284, front connect infrared, an d a LI O

networking slot PCL3 enhanced

•=HP PhotoREt III print quality with alternative 2400 8 1200 dpi mode for photo printing

•=Individual print cartridge for each color (CMYK)

•=Uses HP PhotoRet III color layering technology

•=Accepts a wide variety of media from plain paper to transparencies or thick card stock

(72 lb/270 gsm)

•=Low cost-per-page and intervention rates

•=Expandability options including auto-duplex unit, 250-page second input tray, and

network capability with LIO internal/Jetdirect external modules

•=Media size sensor (A3 only)

•=Infrared printing

Tour of the product hp confidential 1 - 15

•=Low-ink indicator and printer status LCD

•=ADI Driver (releases 13 onwards) for AutoCAD users (for Windows only)

•=The hp color inkjet printer cp1700 series supports the printing of Hagaki cards in the

Japan region.

printer features

printer featuresprinter features

print speed

print speedprint speed print speed

print speed: letter/A4

print speedprint speed

These are approximate page-per-minute (ppm) figures. Exact speeds will vary depending upon system configuration, software program, and document complexity.

characteristic fast normal best

Black text 16 ppm 8 ppm 4 ppm Mixed text color 14.5 ppm 7 ppm 4 ppm 4 in by 6 in Photo 1.4 ppm 0.9 ppm 0.7 ppm Full page color 5.5 ppm 1.3 ppm 0.7 ppm

print speed

print speed: (11 in by 17 in/A3)

print speedprint speed

These are approximate page-per-minute (ppm) figures. Exact speeds will vary depending upon system configuration, software program, and document complexity.

characteristic fast normal best

Black text 10 ppm 5 ppm 1.7 ppm Mixed text color 9.5 ppm 3. 5 ppm 1.6 ppm 8 in by 10 in Photo 0.5 ppm 0. 3 ppm 0.2 ppm Full page color 3.7 ppm 0. 9 ppm 0.5 ppm

: letter/A4

: letter/A4: letter/A4

print speed: letter/A4

: (11 in by 17 in/A3)

: (11 in by 17 in/A3): (11 in by 17 in/A3)

print speed: 11 in by 17 in/A3

print resolution

int resolution

prpr

int resolutionint resolution

characteristic specification

Black Printing Max. 600 x 600 dpi Color Printing Max. 2400 x 1200 dpi

print resolution

print method

print methodprint method

Drop-on-demand thermal inkjet printing

printer languages

printer languagesprinter languages

•=hp color inkjet cp1700: HP PCL 3 enhanced

•=hp color inkjet cp1700d: HP PCL 3 enhanced

•=hp color inkjet cp1700ps: HP PCL 3 enhanced and

•=Adobe PostScript 3 Softwar e RI P

software compatibility

software compatibilitysoftware compatibility

•=Microsoft Windows 95, Windows 98,

•=Windows Me, Windows NT 4.0, Windows 2000,

1 - 16 hp confidential tour of the product

•=Mac OS 8.6 or later

system requirements

system requirementssystem requirements

system requirements

Windows 95/98 Pentium 60 MHz,

Windows NT 4.0 Pentium 60 MHz, 24

Windows Me Pentium 150 MHz,

Windows 2000 Pentium 133 MHz,

Mac OS 8.6 or later Mac OS 8.6 or

9.x

I/O interface

I/O interfaceI/O interface

USB, IEEE 1284, IR, network LIO

recommended cables

recommended cablesrecommended cables

cable part number

HP USB A-B (2 m) C6518A HP IEEE-1284 A-B Parallel Cable (2 m) C2950A HP IEEE-1284 A-B Parallel Cable (3 m) C2951A

minimum recommended

Pentium II 450 MHz, 128 MB RAM,

16MB RAM

MB RAM

32 MB RAM

32 MB RAM 32 MB RAM (USB/AppleTalk) 32 MB RAM (IR) Mac OS 8.6 or la te r ( P ower Mac G3

system requirements

cables

200 MB hard disk space Pentium II 450 MHz, 128 MB RAM, 200 MB hard disk space Pentium II 450 MHz, 128 MB RAM, 200 MB hard disk space Pentium II 450 MHz, 128 MB RAM, 200 MB hard disk space Mac OS 8.6 or later (iMac): 333 MHz. 64 MB RAM

or later): 350 MHz, 64 MB RAM

font information

font informationfont information

•=8 built-in fonts, 4 each in portrait and landscape orientations

•=CG Times, CG Times Italic, Universe, Universe Italic, Courier, Courier Italic, Letter

Gothic, Letter Gothic Italic

HP supplies and accessories

HP supplies and accessoriesHP supplies and accessories

accessories

accessoriesaccessories

part name part number

Auto-duplex unit C8219A Second input paper tray C8220A

HP accessories

ink information

ink informationink information

printheads HP Part number

HP No. 11 Black C4810A HP No. 11 Cyan C4811A

Tour of the product hp confidential 1 - 17

HP No. 11 Magenta C4812A HP No. 11 Yellow C4813A

printheads

ink cartridges HP part number

HP No. 10 Black (69 ml) C4844A HP No. 11 Cyan (28 ml) C4836A HP No. 11 Magenta (28 ml) C4837A HP No. 11 Yellow (28 ml) C4838A

ink cartridges

hp photo quality inkjet paper

hp photo quality inkjet paperhp photo quality inkjet paper

print server HP part number size

Two-sided, matte, 100 sheets C7007A letter Two-sided, semi-gloss, 25 sheets C6983A letter Two-sided, semi-gloss, 25 sheets C6984A A4 Two-sided, semi-gloss, 25 sheets C7006A A4/AP

hp photo quality inkjet printer

hp professional

hp professional brochure and flyer paper

hp professionalhp professional

print server HP part number size

Two-sided, gloss, 50 sheets C6817A letter

brochure and flyer paper

brochure and flyer paper brochure and flyer paper

hp professional brochure and flyer paper

hp heavyweight paper

hp heavyweight paperhp heavyweight paper

print server HP part number size

Premium, 100 sheets C1853A A4 Design, 100 sheets C6790A super B/A3

hp heavyweight paper

network

networknetwork

print server HP part number

HP Jetdirect 200m print server/Internet connector (LIO module HP Jetdirect 250m print server/Internet connector (LIO module) HP Jetdirect 170x external print server J3258A HP Jetdirect 175x external print server J6035A HP Jetdirect 300x external print server J3263A

network

J6039A

J6042A

1 - 18 hp confidential tour of the product

media specifications

media specificationsmedia specifications

paper

paperpaper

media metric size english size

U.S. Letter 216 x 279 mm 8.5 x 11 inches U.S. Legal 216 x 356 mm 8.5 x 14 inch es Tabloid 279 x 432 mm 11 x 17 inches Super B 330 x 482 mm 13 x 19 inches A3 297 x 420 mm 11.7 x 16.5 inches A3+ 330 x 483 mm 13.0 x 19.0 inches A3 Banner 297 x 420 mm 11.7 x 16.5 inches Tabloid Banner 279 x 432 mm 11 x 17 inches A4 210 x 297 mm 8.3 x 11.7 inches A5 148 x 210 mm 5.8 x 8.3 inches B4 257 x 364 mm 10.12 x 14.33 inches JIS B5 182 x 257 mm 7.17 x 10.12 inches

paper specifications

envelopes (tray 1 and rear manual feed only)

envelopes (tray 1 and rear manual feed only)envelopes (tray 1 and rear manual feed only)

media metric size english size

U.S. No. 10 105 x 241 mm 4.12 x 9.5 inches Monarch 98 x 191 mm 3.87 x 7.5 inch es DL 200 x 110 mm 4.33 x 8.66 inc hes A2 111.1 x 146 mm 4.4 x 5.8 8 inches Kaku No.2 240 x 333 mm 9.4 x 13.1 inches JIS Envelope 3 120 x 235 mm 4.7 x 9.3 inches JIS Envelope 4 90 x 205 mm 3.5 x 6.1 inches C6 114 x 162 mm 4. 49 x 6. 38 inches

envelope specifications

cards (tray 1)

cards (tray 1)cards (tray 1)

media metric size english size

Index card 102 x 152 mm 4 x 6 inches Index card 127 x 203 mm 5 x 8 inches A6 card 105 x 148 mm 4.13 x 5.83 inches J Hagaki card (for Japan) 100 x 148 mm 3.94 x 5.83 inches Hagaki Ofuku (for Japan) 200 x 148 mm 7.9 x 5.8 inches

card specifications

transparencies

transparenciestransparencies

media metric size english size

U.S. Letter 216 x 279 mm 8.5 x 11 inches A4 210 x 297 mm 8.27 x 11.7 inch es

transparency specifications

Tour of the product hp confidential 1 - 19

min

minimum printing margins (based o n portrait orie ntation)

imum printing margins (based on portrait orientation)

minmin

imum printing margins (based on portrait orientation)imum printing margins (based on portrait orientation)

Note

NoteNote

paper description left and right

margins

Letter, legal, Tabloid, Executive, A3, B4, media of user-defined size A4, A5, B5, envelopes, cards, other media sizes

minimum printing margins

When you are using the auto-duplex unit, the minimum top margin must match o r exc eed

0.46 in or 11.8 mm.

media handling

media handlingmed ia hand ling

recommended me

recommended media weight

recommended merecommended me

category specification

Paper •= 16 to 36 lb Bond using Tray 1 or front manual feed

Envelopes 20 to 24 lb Bond Cards 110 lb Index

dia weight

dia weightdia weight

•= 16 to 72 lb Bond using rear manual feed

0.25 in (6.4 mm)

0.13 in (3.4 mm)

media weight

top margin

0.12 in (3.0 mm)

bottom margin

0.46 in (11.8 mm)

maximum number of pages supported (tray 1)

maximum number of pages supported (tray 1)maximum number of pages supported (tray 1)

Media capacity is dependent on the manufacturer, the type of media, and the media construction.

category maximum number of pages supported

Plain paper 150 sheets of plain paper Envelopes 10 envelopes Transparency 30 transparencies

tray 1: number of pages supported

maximu

maximum number of pages supported (tray 2)

maximumaximu

Media capacity is dependent on the manufacturer, the type of media, and the media construction.

memory information

memory informationmemory information

hp color inkjet printer cp1700 series

hphp

m number of pages supported (tray 2)

m number of pages supported (tray 2)m number of pages supported (tray 2)

category maximum number of pages supported

Plain paper 250 sheets

tray 2: number of pages supported

color inkjet printer cp1700 series

color inkjet printer cp1700 series color inkjet printer cp1700 series

•=16 MB built-in RAM

1 - 20 hp confidential tour of the product

reliability

reliabilityreliability

characteristic specification

Printer Duty Cycle 5,000 pages/month Black Printhead 18 months (from DOM2) or 200 ml Color Printheads 18 months (from DOM) or 530 ml

reliability

2- DOM = Date of Manufacture

physical specifications

physical specificationsphysical specifications

Note

NoteNote

Note

NoteNote

The specifications below are given for a printer without Tray 2 and auto-duplex unit installed.

characteristic specification

Width 26 in or 674 mm (width) Height 8.4 in or 215 mm Depth 22.3 in or 568 mm Weight printer only 29.7 lbs (13.5 kilograms)

physical specifications (without tray 2 and auto-duplex unit)

The specifications below are given for a printer with Tray 2 and auto-duplex unit installed.

characteristic specification

Width 26 in or 674 mm Height 11.2 in or 285 mm Depth 25.4 in or 646 mm Weight printer only 29.7 lbs (13.5 kilo grams) Weight Tray 2 only 7.7 lbs (3.5 kilo grams) Weight auto-duplex unit only

physical specifications (with tray 2 and auto-duplex unit)

4.4 lbs (2 kilograms)

electrical specifications

electrical specificationselectrical specifications

power requirements: input voltage and frequency

power requirements: input voltage and frequencypower requirements: input voltage and frequency

characteristic specification

Source 100 to 200 VAC ( ± 10%) Frequency 50 to 60 Hz ( ± 3 Hz)

power requirements

Tour of the product hp confidential 1 - 21

power consumption (varies according to region)

power consumption (varies according to region)power consumption (varies according to region)

Printing: 47.7 watts Standby: 9 watts Energy Star®compliant Off mode: 0.6 watts

environmental specifications

environmental specificationsenvironmental specifications

Characteristic (Temperature)

Operating Storage

Humidity: (non-condensing) Relative

Noise Levels per ISO 9614-1 Sound Power

warranty

warrantywarranty

1-year limited warranty

product certifications

product certificationsproduct certifications

safety

safetysafety

•=CCIB S and E (China)

•=CSA (Canada)

•=PSB (Singapore)

•=UL (USA)

•=NOM-1-NYCE(Mexico)

•=TUV-GS (Germany)

•=K Mark and MIC Mark ( K orea)

•=LS (Lithuania)

•=EEI (Estonia)

•=CE (European Union)

•=B mark (Poland)

EMC

EMCEMC

Specification (Celsius)

5 to 40 degrees 41 to 104 degrees

-40 to 60 degrees -40 to 140 degrees

temperature specifications

humidity specifications

Sound Pressure

noise level specifications

Specification (Fahrenheit)

20 to 80 percent RH

: 6.4 B(A) LpAm: 48.8 dB(A)

•=FCC Title 47 CFR Part 15 Class B (USA)

•=CTICK (Australia and New Zealand)

•=VCCI (Japan)

•=CE (European Union)

•=BSMI (Taiwan)

•=GOST (Russia)

•=ICES (Canada)

1 - 22 hp confidential tour of the product

PANTONE (R)*

PANTONE (R)*PANTONE (R)*

PANTONE calibrated PostScript (R) is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions. Microsoft (R) is a U.S. registered trademark of Microsoft Corp. PANTONE (R)* *Pantone, Inc.'s check-standard trademark for color. Pentium (R) is a U.S. registered trademark of Intel Corporation. TrueType (TM) is a U.S. trademark of Apple Computer,Inc. Windows NT (R) is a U.S. registered trademark of Microsoft Corporation. Windows (R) and MS Windows,(R) are U.S. registered trademarks of Microsoft Corp. Copyright C Hewlett-Packard Co. 2000 This information is subject to change without notice and is provided as is with no warranty.Hewlett-Packard shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.

Tour of the product hp confidential 1 - 23

Accessories, Us

Accessories, User Replaceable Parts, Supplies and Manuals

Accessories, UsAccessories, Us

hardware accessories

hardware accessorieshardware accessories

The following HP accessories are available for order on the HP website. Visit http://www.hpshopping.comfor more information.

name part

Tray 2 (250-sheet input tray) C8220A US$ 129 3.5 kg HP auto-duplex unit C8219A US$ 129 2.4 kg HP Jetdirect 200m printer server/Internet connector (LIO module) HP Jetdirect 250m printer server/Internet connector (LIO module) HP Jetdirect 170x external print server J3258A US$ 144

HP Jetdirect 175x external print server J6035A US$ 199 HP Jetdirect 300x external print server J3263A US$ 255

user replaceable components

user replaceable componentsuser replaceable components

er Replaceable Parts, Supplies and Manuals

er Replaceable Parts, Supplies and Manualser Replaceable Parts, Supplies and Manuals

street

number

J6039A US$ 159

J6042A US$ 249

hardware accessories

price

weight

The following are the customer replaceable parts for the printer.

part name part number

Assy - Cleanout Trough SVC C8108-67036 Assy - Tray Main SVC C8108-67044 Assy - Output Tray SVC C8108-67045 HP No. 11 Black Printhead C4810A HP No. 11 Cyan Printhead C4811A HP No. 11 Magenta Printhead C4812A HP No. 11Yellow Printhead C4813A HP No. 10 Black ink cartridge C4844A HP No. 11 Cyan ink cartridge C4836A HP No. 11 Magenta ink cartridge C4837A HP No. 11 Yellow ink cartridge C4838A

user replaceable components

supplies and manuals

supplies and manualssupplies and manuals

name part

no.

HP No. 11 Black Printhead HP No. 11 Cyan Printhead HP No. 11 Magenta Printhead

C4810A $39.99 ~ $35 16,000

C4811A $39.99 ~ $35 24,000

C4812A $39.99 ~ $35 24,000

list price (US$)

street price (US$)

pages out

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HP No. 11Yellow Printhead

C4813A $39.99 ~ $35 24,000

printheads

name part

no.

Black ink cartridge HP No. 10 Black ink cartridge HP No. 11 Cyan ink cartridge HP No. 11 Magenta ink cartridge HP No. 11 Yellow ink cartridge

identify expiration dates

identify expiration datesidentify expiration dates

•=Install-by Date: This date is printed on the retail box for both ink cartridges and

printheads. Install the ink cartridges and printheads before the Install-by date for optimized performance.

•=Manufacture Date: This date is printed on the pouch for both ink cartridges and

printheads. The number is in the following format: YYMMDDhhmm. For example, a printhead manufactured on November 19, 1999 at 1:12 pm has a Manufacture Date of 9911191312.

•=End-of-Warranty Date: This date is printed directly on the ink cartridges and printheads.

It is the date by when the warranty period for the ink cartridges and printheads will be over.

C4840A 28 cc In-Box Only In-Box Only 700

C4844A 69cc $38.99 ~ $34 1750

C4836A 28cc $38.99 ~ $34 1750

C4837A 28cc $38.99 ~ $34 1750

C4838A 28cc $38.99 ~ $34 1750

ink capacity

ink cartridges

list price (US$)

street price (US$)

pages out

paper type part

number

hp bright white inkjet paper C1824A 500 sheets, letter

hp premium plus photo paper C6944A Gloss, 20 sheets, 4 x 6 in

hp premium photo paper C6979A Gloss, 50 sheets, letter

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C1825A 500 sheets, A4 C1857A 200 sheets, B C1858A 200 sheets, A3

C6950A Matte, 20 sheets, letter C6831A Gloss, 20 sheets, letter C6951A Matte, 20 sheets, A4 C6832A Gloss, 20 sheets, A4

C6040A Gloss, 15 sheets, A4

part description

hp photo paper C1846A Gloss, 20 sheets, letter

hp colorfast photo paper C7013A Gloss, 20 sheets, letter

hp photo quality inkjet paper C7007A Two-sided, matte, 100 sheets,

hp design paper C6791A Gloss, 50 sheets, B hp professional brochure and flyer paper

hp heavyweight paper C1853A Premium, 100 sheets, A4

hp premium inkjet paper C 1856A 100 sheets, A3

hp premium inkjet transparency film

hp social expressions banner paper

hp social expressions greeting cards

C6058A Gloss, 20 sheets, B C6059A Gloss, 15 sheets, A3

C1847A Gloss, 20 sheets, A4 C6745A Matte, 20 sheets, A4 C6765A One-sided, gloss, 20 sheets, A4

C7014A Gloss, 20 sheets, A4

letter

C6983A Two-sided, semi-gloss, 25

sheets, letter

C6984A Two-sided, semi-gloss, 25

sheets, A4

C7006A Two-sided, semi-gloss, 25

sheets, A4/AP

C6817A Two-sided, gloss, 50 sheets,

letter

C6818A Two-sided, gloss, 50 sheets, A4 C7020A Tri-fold, two-sided, 100 sheets,

letter

C6821A Two-sided, gloss, 50 sheets, A3 C6820A Two-sided, gloss, 50 sheets, B C6955A Matte, 50 sheets, letter

C6790A Design, 100 sheets, super B/A3

51634Z 200 sheets, A4 51634Y 200 sheets, letter C1855A 100 sheets, B C3828A 20 sheets, letter

C3834A 50 sheets, letter C3832A 20 sheets, A4 C3835A 50 sheets, A4 C1820A 100 sheets, letter

C1821A 100 sheets, A4 C6828A Felt-textured, ivory, half-fold, 20

sheets, letter

C6829A Felt-textured, ivory, half-fold, 20

sheets, A4

C7019A Textured, white, half-fold, 20

sheets, letter

C6044A Gloss, 10 sheets, letter

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hp social expressions iron-on tshirt transfers

Manuals

ManualsManuals

documentation purpose

release notes •= Includes installation and the latest printer

Hp JetDirect guide •= Configuring the printer for network

user guide •= Setting up the computer

reference guide •= Includes specific information about

setup poster •= Helps set up the printer

printer web sites •= Printer information

education and training material

C6045A Gloss, 10 sheets, A4 C1812A 1/4 fold, 20 sheets, letter C6042A 1/4 fold, 20 sheets, letter C7018A 1/2 fold, 20 sheets, A4 C6049A 10 sheets, letter

C6050A 10 sheets, A4

paper types

information

•= Includes last minute changes and software troubleshooting tips.

printing

•= Troubleshooting

•= Help sources

•= Using the printer

•= Performing common printer tasks

•= Maintaining the printer

•= Troubleshooting when a problem occurs

•= Resolving printer problems

setting up the printer

•= Information about installing the software

•= Provides illustrated setup information

•= Printed version of this document is

provided with the printer

•= An electronic version is available as an Adobe® Acrobat® Portable Document Format (PDF) file on the Starter CD

•= Latest printer software

Tour of the product hp confidential 1 - 27

upgrades

upgrades upgrades

model upgrades

model upgradesmodel upgrades

You need to purchase the auto-duplex unit to upgrade from hp co lo r inkjet printer c p1700 to hp color inkjet printer cp1700d.

base model sku upgrade option upgraded sku

hp color inkjet printer cp1700 (C8108A)

You can purchase the following accessories to upgrade the printer hardware.

accessory upgrade option

2nd Input paper tray C8220A hp jetdirect 200m print server (LIO module) J6039A hp jetdirect 250m print server (LIO module) J6042A hp jetdirect 170x external print server J3258A hp jetdirect 175x external print server J6035A hp jetdirect 300x external print server J3263A

firmware upgrades

firmware upgradesfirmware upgrades

To flash your printer with the latest firmware flash code, perform the following steps:

1. Download the latest firmware flash code

2. Set the printer in manufacturing mode by holding down the RESUME button and hitting

3. Initiate the DOS prompt.

4. At the MS-DOS prompt enter the command "copy/b<filename>/lpt1:"

5. To check the firmware flash code version sent, print the 4-button self-test page or press

Auto-duplex unit(C8219A)

the POWER button.

the RESUME button 5 times while holding on to the POWER button

hp color inkjet printer cp1700d (C8106A)

software upgrades

software upgradessoftware upgrades

You can access the latest printer software by using the following URL: www.hp.com/support/hp business inkjet printer cp1700 series

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service and support

service and supportservice and support

support pack options

support pack optionssupport pack options

region description part

Europe HP warranty extension, 3-year, next day unit

North America

web links

web linksweb links

Information about products, ordering, setting up, and using printers, downloading printer drivers, technical support, and details about the e-services, personal services, and business services.

•=http://www.hp.com

HP main web page. Contains information about the products, technical support, and details about the e-services, personal services, and business services offered by HP

•=http://www.hp.com/cposupport

Contains information about ordering, setting up, and using printers, and downloading printer drivers.

•=http://www.software.hp.com

HP Software Depot. Printer driver upgrades for maximizing printer operations

•=http://www.hp.com/go/partsinfo

HP SPI/HP Part Surfer. A web-based solution for obtaining the latest parts information for HP products

•=http://cvseesc.cv.hp.com

Requires a user name and password

•=http://ijbuwww.cv.hp.com/techmktg

Requires access to the HP intranet

•=http://snserver.mayfield.hp.com

Service Notes Web Page

exchange HP warranty extension, 1-year, next day unit exchange HP warranty extension, 2-year, next day unit exchange HP warranty extension, 3-year, next day unit exchange

available support pack options

number

H3678A

H3685E

H3684E

H3683E

telephone support

telephone supporttelephone support

Before making a call, print a diagnostic page from the Toolbox utility or the LCD panel and then fill in the following information for the Customer Care Center representative. Printer model Serial number of the printer Brand and model of the computer Version of printer software Printer driver CPU speed

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