HP All-in-One overview” on page 9
Find more information” on page 17
•“
Finish setting up the HP All-in-One” on page 19
•“
How do I?” on page 57
•“
Load originals and load paper” on page 59
•“
Print from your computer” on page 73
•“
Use the photo features” on page 93
•“
Use the scan features” on page 103
•“
Use the copy features” on page 107
•“
Use the reprint features” on page 117
•“
Maintain the HP All-in-One” on page 121
•“
Shop for ink supplies” on page 137
•“
HP warranty and support” on page 303
•“
Technical information” on page 309
•“
HP Photosmart C6300 All-in-
One series Help
HP Photosmart C6300 All-in-One series Help7
One series Help
Chapter 1
HP Photosmart C6300 All-in-
8HP Photosmart C6300 All-in-One series Help
2HP All-in-One overview
Use the HP All-in-One to print documents or photos from your computer, print photos
directly from a memory card or storage device, scan documents or photos, or make
copies. HP papers that are specifically designed for the type of project you are printing
produce the best results.
The HP All-in-One also provides built-in templates that you can use to print narrow- and
wide-ruled notebook paper, graph paper, or music sheets that are perfect for your child’s
homework assignments. You can even print a task checklist to keep track of your list of
things to do.
This section contains the following topics:
•
The HP All-in-One at a glance
Control panel overview
•
Menu overview
•
Enter text using the visual keyboard
•
Use the HP Photosmart Software
•
The HP All-in-One at a glance
LabelDescription
1Color graphics display (also referred to as the display)
2Control panel
3Memory card slots and Photo light
4Front USB port
5Output tray
6Paper tray extender (also referred to as the tray extender)
7Main input tray (also referred to as the input tray)
The HP All-in-One at a glance9
Overview
Chapter 2
(continued)
LabelDescription
8Photo tray
9Ink cartridge door
10Glass
11Lid backing
12Rear door
13Ethernet port
14Rear USB port
15Power connection*
* Use only with the power adapter supplied by HP.
Control panel overview
This section describes the functions of the control panel buttons and lights, as well as the
icons and sleep state on the display.
This section contains the following topics:
•
Control panel features
Display icons
•
Display sleep state
•
Control panel features
The following diagram and related table provide a quick reference to the HP All-in-One
control panel features.
Overview
LabelIconName and Description
1Color graphics display (also referred to as the display): Displays menus, photos, and
2Home: Returns to the Home screen (the default screen when you turn on the
10HP All-in-One overview
messages. The display can be pulled up and angled for better viewing.
product).
(continued)
LabelIconName and Description
3Menu: Presents a set of options related to the current display.
4Back: Returns to the previous screen on the display.
5OK: Selects a menu setting, value, or photo on the display.
6Directional pad: Allows you to navigate through photos and menu options by pressing
the up, down, left, or right arrow buttons.
If you are zooming in on a photo, you can also use the arrow buttons to pan around
the photo and select a different area to print.
7Zoom in +: Zooms in to enlarge the image on the display. You can also use this
button together with the arrows on the directional pad to adjust the crop box for
printing.
8Zoom out -: Zooms out to show more of a photo. If you press this button when a
photo is shown on the display at 100%, the Fit to Page feature is applied to the photo
automatically.
9Attention light: Indicates a problem occurred. See the display for more information.
10Print Photos: Prints the photos selected on your memory card. If no photos are
currently selected, the product prints the photo currently showing on the display.
11Red-Eye Removal: Turns the Red-Eye Removal feature on or off. This feature turns
on when a memory card is inserted. The product automatically corrects red-eye
coloring in all the photos in the print queue.
12Start Copy Black: Starts a black-and-white copy.
13Start Copy Color: Starts a color copy.
14Start Scan: Opens the Scan Menu where you can select a destination for your
scan.
15Cancel: Stops the current operation.
16Setup: Opens the Setup menu where you can change product settings and perform
maintenance functions.
17Help: Opens the Help Menu on the display where you can select a topic to learn
more about it. From the Home screen, pressing Help lists the topics for which help
is available. Depending on the topic you select, the topic will appear on the display
or on your computer screen. When viewing screens other than the Home screen, the
Help button provides help applicable to the current screen.
18On: Turns the product on or off. When the product is off, a minimal amount of power
is still used. To completely remove power, turn off the product, and then unplug the
power cord.
19Wireless network indicator light: Indicates that the printer is connected to a wireless
network.
Control panel overview11
Overview
Chapter 2
Display icons
The following icons can appear at the top right side of the display to provide important
information about the HP All-in-One.
IconPurpose
Shows that the ink level in all the ink cartridges is 50% or more.
Shows that one or more of the ink cartridges are low on ink. You should replace
the ink cartridge when the print quality is no longer acceptable.
Shows that an unknown ink cartridge is inserted. This icon might appear if an
ink cartridge contains non-HP ink.
Indicates that there is a wired network connection.
Indicates the presence and signal strength of a wireless network connection.
Display sleep state
Overview
To prolong the life of the display, the HP All-in-One returns to the Home screen after 10
minutes of inactivity. After 15 minutes of inactivity, the display goes into a sleep state and
the screen shuts off completely. The display turns back on when you press a control panel
button, insert a memory card, lift the lid, or access the HP All-in-One from a connected
computer.
Menu overview
The following topics provide a quick reference to top-level menus available from the Home
screen and buttons on the control panel.
•
Copy Menu
Photo Menu
•
Scan Menu
•
Indicates the presence of an ad hoc wireless network connection.
Indicates that the Printer and PC Adapter with Bluetooth® Wireless Technology
is connected to the front USB port.
12HP All-in-One overview
•Setup Menu
•
Copy Menu
When you select Copy on the Home screen, the Number of copies screen appears. The
following options are available when you press the Menu button from the Number of
copies screen.
Size
Quality
Lighter/Darker
Preview
Crop
Paper Size
Paper Type
Margin Shift
Enhancements
Set as New Defaults
Photo Menu
The following options are available when you select Photo from the Home screen or
insert a memory card.
Help Menu
Scan Menu
The following options are available when you press Start Scan on the control panel or
select Scan from the Home screen.
Scan and Reprint
Scan to Computer
Scan to Memory Card
Scan to USB Flash Drive
Setup Menu
The following options are available when you press Setup on the control panel.
Printable School Papers
Network
Create
View & Print
Save
Overview
Menu overview13
Chapter 2
Help Menu
Tools
Preferences
Bluetooth
The Help Menu provides quick access to key help topics. It is available if you press
Help when the Home screen is showing on the display. If you select one of the first five
topics, the help appears on the display. If you select one of the remaining topics, the help
appears on your computer. The following options are available.
Use Control Panel
Insert Ink Cartridges
Load Paper in Photo Tray
Load Paper in Main Tray
Load Original on Scanner
How Do I...
Error Messages
General Troubleshooting
Networking Troubleshooting
Use Memory Card
Get Support
Enter text using the visual keyboard
You can enter text or symbols by using the visual keyboard that automatically appears
on the display when you need to enter text. For example, the visual keyboard
automatically appears when you are setting up a wired or wireless network, or the
Bluetooth device name.
To enter text using the visual keyboard
Overview
14HP All-in-One overview
1. To select a letter, number, or symbol in the visual keyboard, press the arrows on the
directional pad to highlight the appropriate selection.
To enter lowercase letters, uppercase letters, numbers, and symbols
•To enter lowercase letters, select the abc button on the visual keyboard, and then
press OK.
•To enter uppercase letters, select the ABC button on the visual keyboard, and
then press OK.
•To enter numbers, select the 123 button on the visual keyboard, and then press
OK.
•To enter symbols, select the .@! button on the visual keyboard, and then press
OK.
2. After you highlight the appropriate letter, number, or symbol, press OK on the control
panel to select it.
The selection appears on the display.
TIP: To erase a letter, number, or symbol, select Clear on the visual keyboard,
and then press OK.
3. When you are finished entering text, numbers, or symbols, select Done on the visual
keyboard, and then press OK.
Use the HP Photosmart Software
The HP Photosmart Software provides a fast and easy way to make prints of your photos.
It also provides access to other basic HP imaging software features, such as saving and
viewing your photos.
For more information on using the HP Photosmart Software:
•Check the Contents panel on the left. Look for the HP Photosmart Software Help
contents book at the top.
•If you do not see the HP Photosmart Software Help contents book at the top of the
Contents panel, access the software help through the HP Solution Center.
Use the HP Photosmart Software15
Overview
Chapter 2
Overview
16HP All-in-One overview
3Find more information
You can access a variety of resources, both printed and onscreen, that provide
information about setting up and using the HP All-in-One.
Start Here guide
The Start Here guide provides instructions for setting up the HP All-in-One,
including printhead installation, ink cartridge insertion, paper loading, and
software installation. Make sure you follow the steps in the Start Here guide in
order.
If you have problems during setup, check the Start Here guide for
troubleshooting information, or see “
onscreen Help.
Basics Guide
The Basics Guide contains an overview of the HP All-in-One, including stepby-step instructions for basic tasks, troubleshooting tips, and technical
information.
HP Photosmart animations
The HP Photosmart animations, located in the relevant sections of the onscreen
Help, show you how to complete key tasks on the HP All-in-One. You will learn
how to load paper, insert a memory card, replace the ink cartridges, and scan
originals.
Onscreen Help
The onscreen Help provides detailed instructions on using all features of the
HP All-in-One.
The How Do I? section provides links so you can quickly find information
•
on performing common tasks.
The HP All-in-One overview section provides general information about
•
the main features of the HP All-in-One.
The Troubleshooting section provides information about resolving errors
•
you might encounter with the HP All-in-One.
Readme
The Readme file contains the most recent information which might not be found
in other publications.
Install the software to access the Readme file.
www.hp.com/supportIf you have Internet access, you can get help and support from the HP Web
site. This Web site offers technical support, drivers, supplies, and ordering
information.
Troubleshooting” on page 139 in this
Find more information17
Find more information
Chapter 3
Find more information
18Find more information
4Finish setting up the HP All-in-
One
After you have completed the steps in your Start Here guide, refer to this section to help
you finish setting up the HP All-in-One. This section contains important setup-related
information for your product.
This section contains the following topics:
•
Set your preferences
Connect to a computer
•
Connect to a Bluetooth® device
•
Set your preferences
Before you begin using your product, you should review and, if necessary, adjust the
general settings described in this section.
This section contains the following topics:
•
Set your language and country/region
Set the default paper tray for PictBridge/DPOF/UPnP printing
•
Enable faster browsing of photos
•
Set the energy save mode
•
Set the paper tray for printing from a Bluetooth device
•
Restore the factory defaults
•
Play a slideshow on the display
•
Finish setup
Set your language and country/region
The language setting determines which language the HP All-in-One uses to show
messages on the display. The country/region setting determines the default paper sizes
and layouts for printing. You can change these settings at any time by using the following
procedure.
To set your language and country/region
1. Press Setup.
2. Press the down arrow button to highlight Preferences, and then press OK.
3. Press the down arrow button to highlight Set Language, and then press OK.
4. Press the down arrow button to scroll through the languages. When the language you
want to use is highlighted, press OK.
Set your preferences19
Chapter 4
5. When prompted, press the down arrow button to highlight Yes for confirmation, and
then press OK.
The Preferences menu reappears.
6. Press the down arrow button to highlight Set Country/Region, and then press OK.
7. Press the down arrow button to scroll through the countries/regions. When the
country/region you want to use is highlighted, press OK.
8. When prompted, press the down arrow button to highlight Yes for confirmation, and
Finish setup
then press OK.
Set the default paper tray for PictBridge/DPOF/UPnP printing
You can set the default paper tray to use when you print photos from a Pictbridge device,
DPOF file, or a Universal Plug and Play (UPnP) device. This setting only applies to print
jobs where the paper size settings are not specified on the Pictbridge device, DPOF file,
or the UPnP device.
To set the default paper tray
1. Press Setup.
2. Press the down arrow button to highlight Preferences, and then press OK.
3. Press the down arrow button to highlight Device-Printer Tray Select, and then press
OK.
4. Press the down arrow or the up arrow button to highlight one of the following, and
then press OK.
•Prompt for Tray: This option prompts for selecting a tray whenever a print job is
sent.
•Photo Tray: This selects the photo tray.
•Main Tray: This selects the main input tray.
Enable faster browsing of photos
You can set up the HP All-in-One to enable faster photo browsing by writing small
thumbnails to the memory card. The thumbnails take up a relatively small amount of
space and are used to speed up the browsing performance of photos on the card.
NOTE: This feature is on by default.
To turn faster browsing on or off
1. Press Setup.
2. Press the down arrow button to highlight Preferences, and then press OK.
20Finish setting up the HP All-in-One
3. Press the down arrow button to highlight Enable Faster Browsing, and then press
OK.
4. Press the down arrow or the up arrow button to highlight On or Off, and then press
OK.
Set the energy save mode
When you turn off the HP All-in-One, it goes into Energy Save mode by default. This
makes the product more energy efficient, but also means it can take longer than expected
to turn the product on. Additionally, when turned off in Energy Save mode, the HP All-inOne might not be able to complete some automated maintenance tasks. If you routinely
see messages on the display about a real-time clock failure or if you want to reduce the
start-up time, you can turn off the Energy Save mode.
NOTE: This feature is on by default.
To turn energy saving mode on or off
1. Press Setup.
2. Press the down arrow button to highlight Preferences, and then press OK.
3. Press the down arrow button to highlight Energy Save Mode, and then press OK.
4. Press the down arrow or the up arrow button to highlight On or Off, and then press
OK.
Finish setup
Set the paper tray for printing from a Bluetooth device
Set the default paper tray to use when you print photos from a Bluetooth device.
To set the paper tray for printing from a Bluetooth device
1. Press Setup.
2. Press the down arrow button to highlight Bluetooth, and then press OK.
3. Press the down arrow button to highlight Bluetooth Tray Select, and then press
OK.
4. Press the down arrow button to highlight Main Tray or Photo Tray, and then press
OK.
Restore the factory defaults
You can restore the current settings to what they were when you purchased the HP Allin-One.
Set your preferences21
Chapter 4
NOTE: Restoring the factory defaults will not affect any changes you made to scan
settings and the language and country/region settings.
You can perform this process from the control panel only.
To restore the factory defaults
1. Press Setup.
Finish setup
2. Press the down arrow button to highlight Tools, and then press OK.
3. Press the down arrow button to highlight Restore Factory Defaults, and then press
OK.
The factory default settings are restored.
Play a slideshow on the display
You can set up the HP All-in-One to play a slideshow on the display, similar to a
screensaver on a computer, when you are not using the product.
There are two types of slideshows that you can enable:
•Demo Mode: appears after the HP All-in-One is inactive for one minute. The HP All-
in-One shows interactive slides that enable you to try various features of the product.
If Demo Mode is on, the product will not go to a low power sleep mode. Demo
Mode is off by default.
NOTE: HP recommends leaving Demo Mode off.
•Tips Slideshow: appears only after you print from the computer. The HP All-in-One
shows a short set of slides with information describing special features available on
the product. The slideshow plays twice and then the display returns to the Home
screen. Tips Slideshow is on by default.
To turn the demo mode on or off
1. Press Setup.
2. Press the down arrow button to highlight Tools, and then press OK.
3. Press the down arrow button to highlight Demo Mode, and then press OK.
4. Press the down arrow or the up arrow button to highlight On or Off, and then press
OK.
22Finish setting up the HP All-in-One
To turn the tips slideshow on or off
1. Press Setup.
2. Press the down arrow button to highlight Tools, and then press OK.
3. Press the down arrow button to highlight Tips Slideshow, and then press OK.
4. Press the down arrow or the up arrow button to highlight On or Off, and then press
OK.
Connect to a computer
The HP All-in-One comes equipped with a USB port so you can connect directly to a
computer using a USB cable. You can also connect the HP All-in-One to either a wired
or wireless network.
with a USB cable to the
rear USB 2.0 High Speed
port on the HP All-in-One.
Up to five computers
connected to an HP Allin-One using a hub or
router.
Up to five computers
connected using a
wireless router
(infrastructure mode).
One computer (ad hoc
mode).
The host computer must
be on at all times in order
to print from the other
computers.
Supported software
features
All features are
supported.
All features are
supported.
All features are
supported.
All features resident on
the host computer are
supported. Only printing
is supported from the
other computers.
Setup instructions
Follow the Start Here
guide for detailed
instructions.
Follow the instructions in
“Set up the HP All-in-One
on a wired (Ethernet)
network” on page 25.
Follow instructions in “Set
up the HP All-in-One on
an integrated wireless
(WLAN 802.11) network”
on page 27.
Follow the instructions in
“
USB connection”
on page 23.
Finish setup
USB connection
The HP All-in-One supports a rear USB 2.0 High Speed port for connection to a computer.
If you use a USB cable to connect the HP All-in-One to a computer on a network, you
can set up printer sharing on your computer. This enables other computers on the network
to print to the HP All-in-One, using your computer as the host.
The host computer (your computer, connected directly to the HP All-in-One by a USB
cable) has full software functionality. Other computers, which are referred to as the
Connect to a computer23
Chapter 4
clients, have access only to the print features. HP recommends upto 5 computers for the
best performance. You must perform other functions from the host computer or from the
control panel on the HP All-in-One.
To connect the product with the USB cable
▲ Refer to the Start Here guide that came with your product for information on
Finish setup
To enable printer sharing on a Windows computer
▲ Refer to the user guide that came with your computer or see the Windows onscreen
Network connection
This section describes how to connect the HP All-in-One to a network and how to view
and manage network settings.
If you want to:See this section:
connecting to a computer with a USB cable.
NOTE: Do not connect the USB cable to the product until you are prompted to
do so.
Help.
Connect to a wired (Ethernet) network.“Set up the HP All-in-One on a wired (Ethernet)
Connect to a wireless network with a wireless
router (infrastructure).
Connect directly to a wireless-capable
computer without a wireless router (ad hoc).
Install the HP Photosmart Software for use in a
networked environment.
Add connections to more computers on the
network.
Change the HP All-in-One from a USB
connection to a network connection.
NOTE: Use the instructions in this section if
you first installed the HP All-in-One with a USB
connection, and you now want to change to
either a wireless or Ethernet network
connection.
View or change the network settings.“Manage your network settings” on page 36
Find troubleshooting information.“Network troubleshooting” on page 149
Learn what a specific networking term means.“Network glossary” on page 48
network” on page 25
“Set up the HP All-in-One on an integrated
wireless (WLAN 802.11) network”
on page 27
“Set up the HP All-in-One using an ad hoc
wireless connection” on page 30
“Install the software for a network connection”
on page 34
“Connect to additional computers on a
network” on page 35
“Change the HP All-in-One from a USB
connection to a network connection”
on page 35
NOTE: You can connect the HP All-in-One to either a wireless or wired network, but
not both at the same time.
24Finish setting up the HP All-in-One
Set up the HP All-in-One on a wired (Ethernet) network
This section describes how to connect the HP All-in-One to a router, switch, or hub using
an Ethernet cable and how to install the HP Photosmart Software for a network
connection. This is known as a wired or Ethernet network.
Finish setup
To set up the HP All-in-One on a wired
network, you need to do the following:
First, collect all of the required materials.“What you need for a wired network”
Next, connect to a wired network.“Connect the HP All-in-One to the network”
Finally, install the software.“Install the software for a network connection”
See this section:
on page 25
on page 26
on page 34
What you need for a wired network
Before you connect the HP All-in-One to a network, make sure you have all of the required
materials.
A functional Ethernet network that includes a router, switch, or hub with an Ethernet
❑
port.
CAT-5 Ethernet cable.
❑
Although standard Ethernet cables look similar to standard telephone cables, they
are not interchangeable. There is a different number of wires in each one, and each
has a different connector. An Ethernet cable connector (also called an RJ-45
Connect to a computer25
Chapter 4
connector) is wider and thicker and always has 8 contacts on the end. A phone
connector has between 2 and 6 contacts.
A desktop computer or laptop with an Ethernet connection.
❑
NOTE: The HP All-in-One supports both 10 Mbps and 100 Mbps Ethernet
networks. If you are purchasing, or have purchased, a network interface card
(NIC), make sure it can operate at either speed.
Finish setup
Connect the HP All-in-One to the network
To connect the HP All-in-One to the network, use the Ethernet port on the back of the
product.
To connect the product to the network
1. Remove the yellow plug from the back of the product.
2. Connect the Ethernet cable to the Ethernet port on the back of the product.
3. Connect the other end of the Ethernet cable to an available port on your Ethernet
router or switch.
4. Once you have connected the product to the network, install the software.
Related topics
“
Install the software for a network connection” on page 34
26Finish setting up the HP All-in-One
Set up the HP All-in-One on an integrated wireless (WLAN 802.11) network
The HP All-in-One uses an internal networking component that supports a wireless
network.
For optimal performance and security in your wireless network, HP recommends you use
a wireless router or access point (802.11) to connect the product and the other network
elements. When network elements are connected through a wireless router or access
point, this is called an infrastructure network.
The advantages of a wireless infrastructure network as compared to an ad hoc network
include:
•Advanced network security
•Enhanced reliability
•Network flexibility
•Better performance
•Shared Broadband Internet access
Finish setup
To set up the HP All-in-One on an integrated
wireless WLAN 802.11 network, you need to
do the following:
First, collect all of the required materials.“What you need for an integrated wireless
Next, connect the HP All-in-One to the wireless
router, and run the Wireless Setup Wizard.
Finally, install the software.“Install the software for a network connection”
See this section:
WLAN 802.11 network” on page 27
“Connect to an integrated wireless WLAN
802.11 network” on page 28
on page 34
What you need for an integrated wireless WLAN 802.11 network
To connect the HP All-in-One to an integrated wireless WLAN 802.11 network, you will
need the following:
A wireless 802.11 network that includes a wireless router or access point
❑
(recommended).
A desktop computer or laptop with either wireless networking support, or a network
❑
interface card (NIC). The computer must be connected to the wireless network that
you intend to install the HP All-in-One on.
Connect to a computer27
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