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C2S12A
User Manual
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HP C2S11A, C2S12A User Manual

OFFICEJET ENTERPRISE COLOR X555 PRINTER SERIES Firmware Readme
Product Name(s): HP OfficeJet Enterprise Color X555dn • HP OfficeJet Enterprise Color
X555xh
Model Number(s): C2S11A, C2S12A
This document contains information for the firmware revision number:
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.9.7
Description
-- What is included in the Firmware bundle?
-- Who needs this firmware?
-- Determining the current version level of your firmware
Enhancements and Fixes provided with this firmware revision Enhancements and Fixes provided with the previous revision(s)
Installation Instructions
-- Additional Information to know
-- Using the Embedded Web Server
-- Using the Walk up USB port
-- Web JetAdmin
FutureSmart Level Switching Procedures
-- Embedded Web Server (EWS)
-- Device Control Panel
-- Web JetAdmin
System Requirements Technical Assistance Customer Support Internet Additional Information Legal Statements
-- Trademark Notices
-- OPEN-SOURCE SOFTWARE LICENSE AGREEMENTS (In English)
-- License and Copyright
Description
This Readme file provides specific installation instructions and other information you should know before you perform a firmware update for your HP OfficeJet Series printer or MFP. Installation instructions are provided for Single and Multiple Printer Updates.
This document provides specific update, installation and troubleshooting information. For additional information on the device features, refer to the online user guide found on the Windows Printing System Installer CD-ROM that came with your printer or at hp.com.
What is included in a Firmware bundle? The HP OfficeJet printer firmware update file available from the hp web site contains firmware for the printer, embedded JetDirect (if applicable), HP paper handling accessories used with the device in one convenient download file. When the Remote Firmware Upgrade file is sent to the HP OfficeJet Printer or MFP firmware for the engine and all connected accessories are upgraded.
Who needs this firmware? Similar to Hewlett Packard providing improved software for your HP OfficeJet Printer or MFP, Hewlett Packard provides firmware updates for your printer periodically through its supported lifecycle. A firmware update may be necessary if it is determined that you may benefit from the resolution of any issue that is documented below. These updates are available on the HP support web site. Determining the current version level of your firmware
To determine the current level of firmware installed on the device: Go to the printer’s or MFP’s control panel.
1. Go to the printer’s control panel.
2. Scroll down and select the Administration application.
3. Select the Reports menu.
4. Select the Configuration/Status Pages menu.
5. Select the Configuration Page option.
6. Select the Print.
On the printed Configuration page look in the section marked "Device Information" for the Firmware Datecode and Firmware Revision. The Firmware Datecode and Firmware Revision will look something like this:
Firmware Datecode: 20140206 Firmware Revision: 2302253_422210
IMPORTANT NOTE:
This firmware file requires an interactive update method. You CANNOT update these Product(s)/Model(s) using the traditional FTP, LPR or Port 9100 methods of upgrading. Please use one of the following methods listed below to update the firmware of this device.
Enhancements and Fixes provided with this Firmware revision
The following new functionality or features are provided by this firmware release:
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.9.7
For information on HP Security Bulletins addressed by firmware releases, please visit:
https://support.hp.com/security-bulletins
To initiate a subscription to receive future HP Security Bulletin alerts via email, visit:
https://www.hp.com/go/alerts
ENHANCEMENT:
Base:
➢ No New Updates
Security/Authentication:
➢ No New Updates
Embedded JetDirect:
➢ No New Updates
FIXES:
Base:
➢ HP Webservices will stop working and the printer will lose its connection to HP
Connected on the web. You may see an error "Could not communicate with HP Connected, or Unable to contact HP Connected" when you try to enable HP Web Services.
➢ Third party solutions created in 2021 will not be able to load on the device
through the solution installer page.
Security/Authentication:
➢ No New Updates
Embedded JetDirect:
➢ No New Updates
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
OFFICEJET ENTERPRISE COLOR X555 SERIES
Firmware Datecode: 20210317 Firmware Revision: 2309046_000266
Embedded JetDirect:
JDI23900047
HP Fleet Release Designation
FutureSmart Bundle Version 3.9.7
MD5 checksum for .bdl file
f26793f62b29ad231a13c540efff7e08
Enhancements and Fixes provided with this Firmware revision
The following new functionality or features are provided by this firmware release:
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.9.6
For information on HP Security Bulletins addressed by firmware releases, please visit:
https://support.hp.com/security-bulletins
To initiate a subscription to receive future HP Security Bulletin alerts via email, visit:
https://www.hp.com/go/alerts
ENHANCEMENT:
Base:
➢ No New Updates
Security/Authentication:
➢ No New Updates
Embedded JetDirect:
➢ No New Updates
FIXES:
Base:
➢ 49.4A.04 error may occur intermittently when printing from certain types of
customized applications.
Security/Authentication:
➢ No New Updates
Embedded JetDirect:
➢ No New Updates
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
OFFICEJET ENTERPRISE COLOR X555 SERIES
Firmware Datecode: 20191213 Firmware Revision: 2309025_582114
Embedded JetDirect:
JDI23900042
HP Fleet Release Designation
FutureSmart Bundle Version 3.9.6
MD5 checksum for .bdl file
ad9bcc5c53296783b7b8e74f93b2d8aa
Enhancements and Fixes provided with this Firmware revision
The following new functionality or features are provided by this firmware release:
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.9.5
ENHANCEMENT:
ENHANCEMENT:
Base:
➢ No New Updates
Security/Authentication:
➢ Added an updated digital signature verification for aftermarket solution bundles
during installation. Currently installed solutions are not affected. Customers and resellers should work with solution providers for an updated signature-compliant version of their software.
Embedded JetDirect:
➢ No New Updates
FIXES:
Base:
➢ The eMMC part may fail prematurely with a 99.39.73 error. ➢ Some SmartCard solutions may fail to communicate with the card reader properly
causing the authentication dialog window to not appear.
Security/Authentication:
➢ CVE-2019-6334 - Solution application signature checking may allow potential
execution of arbitrary code.
Embedded JetDirect:
➢ No New Updates
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
OFFICEJET ENTERPRISE COLOR X555 SERIES
Firmware Datecode: 20190711 Firmware Revision: 2309021_581885
Embedded JetDirect:
JDI23900041
HP Fleet Release Designation
FutureSmart Bundle Version 3.9.5
MD5 checksum for .bdl file
9ca766b49e71d5a93dc3672212dcd49b
Enhancements and Fixes provided with this Firmware revision
The following new functionality or features are provided by this firmware release:
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.9.4
ENHANCEMENT:
Base:
➢ No New Updates
Security/Authentication:
➢ New security check will prevent installation of non-compliant aftermarket solution
bundles. Currently installed solutions are unaffected. Please work with solution providers for an updated signature-compliant version of their software.
Embedded JetDirect:
➢ No New Updates
FIXES:
Base:
➢ No New Updates
Security/Authentication:
➢ No New Updates
Embedded JetDirect:
➢ TLS 1.0 and Multicast IPV4 settings do not get backed up and restored properly.
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
OFFICEJET ENTERPRISE COLOR X555 SERIES
Firmware Datecode: 20190118 Firmware Revision: 2309010_581405
Embedded JetDirect:
JDI23900041
HP Fleet Release Designation
FutureSmart Bundle Version 3.9.4
MD5 checksum for .bdl file
263f16d2d4b08f84454b74e6c7e9cd66
Enhancements and Fixes provided with this Firmware revision
The following new functionality or features are provided by this firmware release:
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.9.2
ENHANCEMENT:
Security/Authentication:
➢ Added a feature to prevent Cross-site Request Forgery (CSRF) exploits. This guards
against a malicious exploit where unauthorized commands are sent to the EWS using the logged-on administrator credentials.
Base:
➢ No New Updates
Embedded JetDirect:
➢ No New Updates
FIXES:
Base:
➢ Under certain conditions 49.38.07 error is seen after receiving a fax job. ➢ Secure Erase feature does not work properly after replacing the device’s Hard Disk
Drive (HDD).
Security/Authentication:
➢ CVE-2018-5923 : Insecure Solution DLL Signature Validation. ➢ CVE-2015-9251 : jQuery before version 1.12.0 and 3.0.0 may be vulnerable to
Cross-site Scripting (XSS) attacks
Embedded JetDirect:
➢ Cisco "ARP Proxy" feature is causing devices to decline the DHCP offer. ➢ Syslog Priority setting is not filtering properly. ➢ Device loses network connection after re-negotiating the link speed.
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
OFFICEJET ENTERPRISE COLOR X555 SERIES
Firmware Datecode: 20180605 Firmware Revision: 2308974_579758
Embedded JetDirect:
JDI23900022
HP Fleet Release Designation
FutureSmart Bundle Version 3.9.2
MD5 checksum for .bdl file
358d372939e85996169228e9ce896c17
Enhancements and Fixes provided with this Firmware revision
The following new functionality or features are provided by this firmware release:
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.9.1
ENHANCEMENT:
Security/Authentication:
➢ No New Updates
Base:
➢ No New Updates
Embedded JetDirect:
➢ No New Updates
FIXES:
Base:
➢ When printing from Mac OS High Sierra, error "undefinedresult, OFFENDING
COMMAND" is seen.
➢ Unable to print certain PDF files from USB. ➢ PJL INFO STATUS does not return information on device status while waking up
from sleep.
Security/Authentication:
➢ No New Updates
Embedded JetDirect:
➢ By default, the IPP queue was disabled and it was enabled only for CUPS client.
This change includes enabling IPP queue by default, which improves IPP/IPPS performance significantly.
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
OFFICEJET ENTERPRISE COLOR X555 SERIES
Firmware Datecode: 20180301 Firmware Revision: 2308955_579073
Embedded JetDirect:
JDI23900015
HP Fleet Release Designation
FutureSmart Bundle Version 3.9.1
MD5 checksum for .bdl file
694627aa2d05fdc8a889167c36fb6a45
Enhancements and Fixes provided with this Firmware revision
The following new functionality or features are provided by this firmware release:
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.9
ENHANCEMENT:
Security/Authentication:
➢ Users now have the ability to disable printing from Help. ➢ Added two new features to improve the private and usability of retrieving stored
jobs from the "Retrieve from Device Memory" application. Administrators can define what users first see when entering the "Retrieve from Device Memory" application. The default behavior has not changed, but administrators have a new setting in the embedded web server under "Security" [Tab] -> "Protect Stored Data" [Menu] -> "Managed Stored Jobs" [Section] called "Behavior when users are authenticated. If "Assist users to their jobs" is selected, users entering the application will immediately see their jobs provided a folder exists by their username (default behavior in the print driver when sending jobs) but can navigate back to the list of folders with jobs. Administrators will also note a new permission that is not activated by default in the embedded web server under "Security" [Tab] -> "Access Control" [Menu] -> "Sign In and Permission Policies" [Section] -> "Open from Device Memory application" [Control Panel Permission] for "Other Users' Jobs and Folders". If removing the permissions (e.g. for "Guest" and "Device User") a regular user will only be able to see their or guest jobs. If at the folder view they will only be able to see folders with at least one of their own jobs or a guest job within it except for the special folders like "Untitled" & "Stored Faxes". These two features can be used together to optimize the privacy & usability when users retrieve their stored jobs.
➢ Allow for nested group behavior on the EWS: Security>Access Control>Windows
Setup. Nested AD groups may be configured to inherit parent permissions.
➢ Allows for authentication at devices using AD credentials instead of local device
credentials via Web Jet Admin.
➢ This firmware provides compatible HP and 3rd party solution software the ability
to establish HTTPs communications through the Jetdirect networking interface. The protocol and encryption parameters for these solutions are now configured using the Jetdirect networking settings, allowing access to updated Jetdirect protocols and encryption. This option is available to HP and 3rd party solutions using the HttpWebRequest Class connection methods.
➢ This firmware addresses the following security issues: CVE-2005-4900– SHA-1 is
not collision resistant, allowing for context-dependent spoofing attacks. Cipher suites containing the SHA-1 hashing algorithm can now be disabled by setting
Encryption Strength to “High” within the “Mgmt. Protocols” page under the EWS
Networking tab. These cipher suites will remain enabled/active if Encryption Strength is set to either “Medium” or “Low”. Note: For devices with Encryption
Strength set to “High”, after installing this firmware the Encryption Strength setting will be changed to “Medium” to allow continued access to SHA-1 cipher suites.
Base:
➢ The Backup and Restore feature has been expanded to include JDI settings.
Additionally, this feature has been expanded to allow creating a backup file and restoring that file to another device of the same model and firmware version as the backup file.
➢ Added support for "Any Size/Any Type" in cassette trays.
➢ This feature increases the number of allowed PIN users in the device's local
address book; from 1000 to 2000.
➢ Optimized JPEG decompression library improves performance of print jobs with
JPEG compressed images
➢ A new option has been added to delete the temporary jobs after 3 days. ➢ Error code “42.B0.01” will not be displayed in the event log for end customers. ➢ Added new feature to allow PCL 6 to suppress blank pages. Previously this feature
was only available with PCL5, now this functionality is also available with PCL6.
➢ Changes in power management to meet new Blue Angel regulations.
Embedded JetDirect:
➢ No New Updates
FIXES:
Security/Authentication:
➢ Resolved issue where aftermarket authentication agents utilizing the OXPd protocol
could inadvertently remove guest permissions to tabs (e.g. the Information tab) on the EWS page.
➢ This firmware addresses the following security issue: CVE-2016-2183 – 3DES
TLS/SSL Birthday Attacks on 64-bit Block Ciphers (SWEET32) Vulnerability.
➢ Re-added web services (removed in FS 3.8) to allow HP Jet Advantage Security
Manager to manage the state of the Information tab in the embedded web server.
➢ Resolved redundant authentication prompts when accessing certain types of logs. ➢ This firmware addresses the following security issue: CVE-2017-2750 - Insecure
Solution DLL Signature Validation.
➢ Added support for G&D FIPS-201 SIPR smartcards that are provisioned without
encipherment certificates.
➢ When logging into the Embedded Web Server using Windows authentication, you
may not be able to see all the tabs or options that you have been granted access to.
➢ This firmware addresses the following security issues: CVE-2017-13077:
Reinstallation of the pairwise encryption key (PTK-TK) in the 4-way handshake. CVE-2017-13078: Reinstallation of the group key (GTK) in the 4-way handshake. CVE-2017-13079: Reinstallation of the integrity group key (IGTK) in the 4-way handshake. CVE-2017-13080: Reinstallation of the group key (GTK) in the group key handshake. CVE-2017-13081: Reinstallation of the integrity group key (IGTK) in the group key handshake.
➢ This firmware disables the "TFTP Configuration File" setting to prevent
unauthorized device resets.
Base:
➢ You may see a 49.00.FF error while performing a Direct TIFF print job. ➢ Setting Legacy resolution to 300 x 300 would not be retained after a power cycle. ➢ Print job size of 400mb or more not getting stored on the device disk memory. ➢ Disk resident fonts are not persistent after a power cycle. ➢ Paper type is displayed incorrectly on control panel when using Chinese. ➢ Wrong translation of control panel buttons in Czech. ➢ Certain PDFs were not printed correctly, text on PDF was getting printed as blocks. ➢ Improved Barcode scanning. ➢ Improvement in print performance of certain PDF files. ➢ You may see an Access Denied warning when trying to accesses the EWS even
prior to entering in a Password.
➢ Under certain circumstances an SNMP GET request might receive a slow response
which exceeds all client retries and timeouts. Sometimes the printer would never respond. This fix ensures that these circumstances do not prevent timely SNMP responses.
➢ Intermixing of pages is seen when printing mopy jobs. ➢ Embedded EPrint setting intermittently shows state as "Not Supported" instead of
"Enabled/Disabled" via WJA.
➢ Using the Pages per Sheet N-Up printing feature provided with any version of the
UPD PCL6 driver will give incorrect printed output.
➢ You may see improvements printing certain fonts. ➢ 49.38.07 error is seen when printing certain jobs with "reverse page order"
setting enabled on a device without finisher.
➢ PS Error seen when printing certain documents greater than 40 pages. ➢ Added a Web Service object for the "Security" -> "Web Scan Auto Capture Jobs:
Enable Remote User Auto Capture" feature which will allow Web Jet Admin to fleet manage this setting with XTP Tickets where reservation less scanning for Network TWAIN is required.
➢ 49.4A.04 is seen when printing certain PDF files containing excessive numbers of
XObjects on one or more pages
➢ Error 49.4A.04 is seen when reprinting certain jobs from Corel Draw. ➢ The PCL commands to call barcode fonts does not work when using asterisks ➢ 49.38.07 error is seen when printing certain PDF jobs in duplex. ➢ Color mismatch while printing certain PDF documents and selecting the CMYK
profile in driver.
➢ Device stops responding to SNMP requests when we go to Device tab in WJA. ➢ USB volume name is not getting displayed correctly in Korean and other 2 byte
languages.
➢ Missing graphics on pages when printing certain PCL5 jobs. ➢ Improvements in small job print performance. ➢ PJL INFO STATUS does not return information for calibrations and current job in
progress.
➢ Resolves a print quality issue due to print bar left uncapped condition.
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