How it Works
HP
Loading...
Business Inkjet 3000
Getting Started Guide [ar]
36 pgs10.37 Mb0
Getting Started Guide [hu]
27 pgs5.53 Mb0
Getting Started Guide [it]
28 pgs5.44 Mb0
Getting Started Guide [ko]
28 pgs8.04 Mb0
Getting Started Guide [no]
28 pgs5.46 Mb0
Getting Started Guide [pt]
28 pgs5.51 Mb0
Getting Started Guide [ru]
32 pgs10.31 Mb0
Getting Started Guide [sl]
28 pgs5.82 Mb0
Setup Poster
2 pgs3.8 Mb0
User Guide
198 pgs3.31 Mb0
User Manual
1 pgs17.79 Kb0

HP Business Inkjet 3000 Service and Support Manual

Download
hp business inkjet
3000 • 3000n • 3000dtn
service and support
manual
consolidated table of contents
Thermal Inkjet Technology ................................................................................................. 1-29
ColorSmart II ...................................................................................................................1-29
ColorSmart III................................................................................................................... 1-29
PhotoREt III....................................................................................................................... 1-30
UnderPrinting...................................................................................................................1-30
embedded Web server ..................................................................................................... 1-31
hp instant support web site ................................................................................................ 1-31
myPrintMileage ................................................................................................................ 1-31
JetCAPS .......................................................................................................................... 1-31
hp mobile printing drivers.................................................................................................. 1-32
support............................................................................................................................ 1-34
online support..................................................................................................................1-34
telephone support............................................................................................................. 1-34
duration .......................................................................................................................... 1-36
repair and warranty information ........................................................................................ 1-36
unpacking the printer.......................................................................................................... 2-8
unpacking the auto-duplex unit............................................................................................. 2-9
tray 3 installation .............................................................................................................2-15
multipurpose tray installation ............................................................................................. 2-15
installation....................................................................................................................... 2-20
test ................................................................................................................................. 2-21
installation....................................................................................................................... 2-22
test ................................................................................................................................. 2-23
installation....................................................................................................................... 2-24
maintenance .................................................................................................................... 2-24
terminology .....................................................................................................................2-25
part numbers and ink capacities......................................................................................... 2-25
installation....................................................................................................................... 2-26
maintenance .................................................................................................................... 2-27
expiration dates ............................................................................................................... 2-27
part numbers ................................................................................................................... 2-28
specifications for operating system compatibility .................................................................. 2-35
specifications for network operating system compatibility...................................................... 2-36
Windows NT4/2000/XP/9X/ME users ............................................................................. 2-37
Mac OS 8.6 - 9.2.2 (Classic) and OS X - 10.2.1 users ........................................................ 2-37
Unix/Linux users .............................................................................................................. 2-37
cable considerations......................................................................................................... 2-39
printer software components for Windows .......................................................................... 2-39
software-first installation .................................................................................................... 2-40
hardware-first installation .................................................................................................. 2-44
hardware-first installation for Windows XP .......................................................................... 2-44
connecting the printer using a USB cable ............................................................................ 2-45
connecting the printer using a parallel cable ....................................................................... 2-45
connecting the printer using a network connection ............................................................... 2-45
consolidated table of contents hp restricted 1-5
optional software................................................................................................................. 2-50
Macintosh printing software components............................................................................. 2-56
connecting the printer with a network (Ethernet) cable in the Mac OS..................................... 2-56
connecting the printer with a network (Ethernet) cable .......................................................... 2-57
enabling optional accessories in the printer driver................................................................ 2-59
changing printer settings and printing documents................................................................. 2-61
uninstalling the Macintosh printer software .......................................................................... 2-62
Macintosh printer software components .............................................................................. 2-64
PostScript Printer Description (PPDs) .................................................................................... 2-64
Printer Dialog Extensions (PDEs) ......................................................................................... 2-65
LaserWriter printer software............................................................................................... 2-65
installers.......................................................................................................................... 2-65
additional features............................................................................................................ 2-68
non-OS X features ............................................................................................................ 2-68
USB cable .......................................................................................................................2-71
parallel cable................................................................................................................... 2-71
EIO................................................................................................................................. 2-72
connectivity specifications ................................................................................................. 2-72
peer-to-peer network ......................................................................................................... 2-73
client-server network ......................................................................................................... 2-73
LCD control panel...............................................................................................................3-5
paper input and output trays................................................................................................ 3-5
auto-duplex unit.................................................................................................................. 3-5
multipurpose tray................................................................................................................ 3-7
output bin.......................................................................................................................... 3-7
types............................................................................................................................... 3-15
capacities........................................................................................................................ 3-15
sizes ............................................................................................................................... 3-16
1-6 hp restricted consolidated table of contents
firmware download utility.................................................................................................. 3-24
flash over network ............................................................................................................ 3-24
flash scheduling ............................................................................................................... 3-24
supported ports ................................................................................................................ 3-24
web jetadmin................................................................................................................... 3-24
alternative flash method .................................................................................................... 3-25
printing a menu map ........................................................................................................ 3-27
retrieve job menu ............................................................................................................. 3-29
information menu ............................................................................................................. 3-29
paper handling menu........................................................................................................ 3-30
configure device menu...................................................................................................... 3-32
system setup menu............................................................................................................ 3-34
I/O menu ........................................................................................................................3-35
resets menu .....................................................................................................................3-35
diagnostics menu ............................................................................................................. 3-35
service menu....................................................................................................................3-35
EIO menu ........................................................................................................................3-36
printer configuration page................................................................................................. 3-38
JetDirect configuration page .............................................................................................. 3-40
guidelines for cleaning the printer ...................................................................................... 3-42
steps for cleaning the printer.............................................................................................. 3-42
uses ................................................................................................................................ 3-87
procedure........................................................................................................................ 3-87
details............................................................................................................................. 3-87
how the printer works ......................................................................................................... 4-7
consolidated table of contents hp restricted 1-7
color control ...................................................................................................................... 4-9
resolution enhancements ..................................................................................................... 4-9
Universal Serial Bus (USB) interface .................................................................................... 4-10
IEEE 1284-B parallel Centronics interface ........................................................................... 4-10
hp EIO Interface............................................................................................................... 4-10
pick and separation system ............................................................................................... 4-12
converger system.............................................................................................................. 4-12
linefeed system.................................................................................................................4-12
output system ...................................................................................................................4-13
supplying ink to the printheads........................................................................................... 4-14
collecting excess ink ......................................................................................................... 4-14
driving printheads across the page..................................................................................... 4-15
spitting ink....................................................................................................................... 4-16
wiping printheads ............................................................................................................ 4-16
capping printheads .......................................................................................................... 4-16
managing output of paper................................................................................................. 4-17
providing access to paper jams ......................................................................................... 4-17
duplexing printed pages ................................................................................................... 4-17
extending media capacity ................................................................................................. 4-18
providing power to printer components............................................................................... 4-19
communicating with the computer ...................................................................................... 4-22
processing PCL or PS commands ........................................................................................ 4-22
controlling EIO devices ..................................................................................................... 4-22
writing system and marking engine .................................................................................... 4-23
printer internal logic ......................................................................................................... 4-23
holding the page flat during printing .................................................................................. 4-26
removing fine particles from the printzone ........................................................................... 4-27
drying the page before ejection ......................................................................................... 4-28
status messages................................................................................................................ 4-29
warning messages............................................................................................................ 4-29
error messages................................................................................................................. 4-29
critical error messages ...................................................................................................... 4-29
1-8 hp restricted consolidated table of contents
basic hardware features.................................................................................................... 4-38
tray selection ................................................................................................................... 4-39
paper size selection.......................................................................................................... 4-39
paper type selection ......................................................................................................... 4-41
basic printing features....................................................................................................... 4-45
office focus features.......................................................................................................... 4-45
retail / small business features ........................................................................................... 4-46
smart features ..................................................................................................................4-46
operating systems compatibility:......................................................................................... 4-46
enterprise network compatibility:........................................................................................ 4-46
operating system & driver matrix........................................................................................ 4-46
software toolbox (optional) ................................................................................................ 4-48
MS USB printing system (Win98/Me)................................................................................. 4-48
Win95/98/ME printer drivers........................................................................................... 4-49
WinNT4.0 printer drivers .................................................................................................. 4-50
Win2000/XP printer drivers.............................................................................................. 4-52
WinXP64 printer drivers.................................................................................................... 4-54
uninstaller........................................................................................................................ 4-55
MacOS 8.6-9.5 PS printer drivers ...................................................................................... 4-55
MacOSX 10.0.0-10.2.1 PS printer drivers .......................................................................... 4-56
check the printer setup ...................................................................................................... 4-57
check printer connectivity .................................................................................................. 4-57
check the computer........................................................................................................... 4-57
jam rates ......................................................................................................................... 4-58
multi-feed rates................................................................................................................. 4-58
remove ink supplies .......................................................................................................... 4-60
remove trays and accessories ............................................................................................ 4-60
pack the printer................................................................................................................4-60
USA................................................................................................................................ 4-62
Canada ..........................................................................................................................4-62
Latin America...................................................................................................................4-62
Europe ............................................................................................................................ 4-62
Asia Pacific ..................................................................................................................... 4-62
The control panel menu structure .......................................................................................... 5-7
general printer configuration ............................................................................................. 5-18
EIO device configuration................................................................................................... 5-18
consolidated table of contents hp restricted 1-9
supplies status page............................................................................................................. 5-19
before making modifications to the printer........................................................................... 5-24
after repairs are complete ................................................................................................. 5-25
Door-Main Access SVC ..................................................................................................... 5-46
Assy-O/P Tray SVC .......................................................................................................... 5-47
Assy-Tray 2 SVC .............................................................................................................. 5-47
Assy-Simplexer SVC.......................................................................................................... 5-48
Assy-Duplexer SVC........................................................................................................... 5-48
Assy-Manual Trough SVC.................................................................................................. 5-49
MP Tray 1 SVC ................................................................................................................ 5-49
Cover-DIMM SVC............................................................................................................. 5-50
Assy-Door Access SVC...................................................................................................... 5-50
Snap-on Foot SVC ............................................................................................................ 5-51
Assy-Separation Roller SVC ............................................................................................... 5-53
Assy-Tray 3 SVC .............................................................................................................. 5-54
PCA-Interconnect Tray1 SVC.............................................................................................. 5-55
SPRING-XBIAS, DUPLEXER SVC.......................................................................................... 5-56
Titanium SVC ................................................................................................................... 5-57
Assy-Elevator Drive SVC.................................................................................................... 5-57
Assy-MSS Tray2 SVC........................................................................................................ 5-58
Cap - Side Left SVC .......................................................................................................... 5-58
Assy-Cap Right SVC ......................................................................................................... 5-59
Cover Rear SVC............................................................................................................... 5-59
Assy-Cover Front Right SVC ............................................................................................... 5-60
ASSY-INK SUPPLY STATION, A-SIZE SVC ........................................................................... 5-61
Assy-PS Module SVC ........................................................................................................ 5-62
Tray-Reservoir SVC ........................................................................................................... 5-63
Blower-Vacuum SVC ......................................................................................................... 5-64
PCA-ANALOG, A-SIZE SVC............................................................................................... 5-66
Envelope Adjust SVC ........................................................................................................ 5-67
Label-Warranty Void SVC ................................................................................................. 5-67
Stopper-Latch SVC............................................................................................................ 5-68
ASSY-SERVICE STATION, 4-PEN SVC................................................................................. 5-68
SOLENOID-OVERDRIVE SVC ............................................................................................. 5-69
1-10 hp restricted consolidated table of contents
ASSY-OVERDRIVE SVC ..................................................................................................... 5-70
Assy-Keypanel SVC .......................................................................................................... 5-71
Cover-Formatter SVC ........................................................................................................ 5-72
Box-Formatter SVC............................................................................................................ 5-73
PCA-Compton SVC........................................................................................................... 5-74
SHIELD-EMI, FLEX CABLE SVC............................................................................................ 5-75
Box-Engine SVC ............................................................................................................... 5-76
Assy-Box-EIO SVC ............................................................................................................ 5-77
SENSOR-TRANSPARENCY SVC......................................................................................... 5-78
Cover-Front Left SVC ......................................................................................................... 5-79
Ferrite Core CP SVC ......................................................................................................... 5-80
ASSY-REPLACEABLE IDS, A-SIZE SVC ................................................................................. 5-81
Assy-Case Main SVC........................................................................................................ 5-82
ASSY-BELT TENSIONER SVC ............................................................................................. 5-83
Support-Front Left SVC ...................................................................................................... 5-84
ASSY POSTHEATER W/AEROSOL, A-SIZE SVC .................................................................. 5-85
ENCODER STRIP, A-SIZE SVC............................................................................................ 5-87
SPRING-ENCODER SVC ................................................................................................... 5-88
Cover-Rail Right SVC ........................................................................................................ 5-89
Cover-Rail Left SVC........................................................................................................... 5-90
Bulkpack - Maxwell Base SVC............................................................................................ 5-91
Assy-Cable, Maxwell Left SVC ........................................................................................... 5-91
Assy-Cable Maxwell Right SVC.......................................................................................... 5-92
Harness 1-Power Supply SVC ............................................................................................ 5-93
Harness-Power On SVC .................................................................................................... 5-94
Carriage Release With Power............................................................................................ 5-95
Carriage Release Without Power ....................................................................................... 5-95
Assy-PCA Linefeed encoder SVC ........................................................................................ 5-96
PCA-MAIN, OFFICE SVC .................................................................................................. 5-97
Tray 2/3-RP Guide SVC.................................................................................................... 5-99
Assy-Edge Sensor SVC.................................................................................................... 5-100
Assy-Separation Trough SVC ........................................................................................... 5-101
ASSY-CONVERGER GUIDE, LOWER SVC......................................................................... 5-102
BEARING-CONVERGER ROLLER SVC ............................................................................... 5-103
ASSY- CONVERGER W/ENCODER SVC.......................................................................... 5-104
ASSY-CONVERGER GUIDE, FRONT SVC ......................................................................... 5-105
BELT, A-SIZE SVC ........................................................................................................... 5-106
ASSY-TRAILING CABLE SVC............................................................................................ 5-107
Assy-Carriage SVC......................................................................................................... 5-108
ASSY-FELT OILER, 4-PENSVC ........................................................................................... 5-110
COVER-CONNECTOR, 4-PEN SVC.................................................................................. 5-111
consolidated table of contents hp restricted 1-11
Nonrecoverable error codes ............................................................................................... 5-125
consolidated table of figures
1-12 hp restricted consolidated table of contents
consolidated table of contents hp restricted 1-13
1
table of contents
Thermal Inkjet Technology ................................................................................................. 1-29
ColorSmart II ...................................................................................................................1-29
ColorSmart III................................................................................................................... 1-29
PhotoREt III....................................................................................................................... 1-30
UnderPrinting...................................................................................................................1-30
embedded Web server ..................................................................................................... 1-31
hp instant support web site ................................................................................................ 1-31
myPrintMileage ................................................................................................................ 1-31
JetCAPS .......................................................................................................................... 1-31
hp mobile printing drivers.................................................................................................. 1-32
support............................................................................................................................ 1-34
online support..................................................................................................................1-34
telephone support............................................................................................................. 1-34
duration .......................................................................................................................... 1-36
repair and warranty information ........................................................................................ 1-36
1-2 hp restricted tour the product
table of figures
tour the product hp restricted 1-3
product overview
Product price:
• US$ 799 (Base), US$ 1099 (SN), US$ 1299 (DN)
Product launch date:
• November 2002
Product positioning:
• Fast, cost-effective, full-featured color printer for two- to eight-person business workteams
Product features:
• Cost-effective color added at less than 7.9 cents per page with 20% coverage
• High duty cycle for print volumes up to 30,000 pages per month
• Separate color ink cartridges for economical ink supplies management via replacement
of one color at a time
• Laser-like speeds for color printing (14 ppm draft color/8 ppm normal color) with
uncompromised print quality
• Standard dual 160 MHz and 400MHz processors handles and 88 MB of RAM
(expandable to 344 MB) to quickly print large complex jobs
• Photo-quality printing (using hp photoREt III color technology) with up to 2400 by 1200
dpi with automatic color calibration
• Printer drivers for hp PCL6, hp PCL 5c, and printer emulation driver for PostScript® 3™
1-4 hp restricted tour the product
• Connect via USB or Parallel port or to PC or Mac® networks via hp jetdirect 615n EIO
print server card (optional on the 3000)
• Embedded Web server (EWS, optional on the 3000) for proactive maintenance and
supplies management
• 700 sheet paper tray and auto duplex unit (both standard on the 3000dtn)
tour the product hp restricted 1-5
key dates
The following are the key dates related to the printer:
• Announcement Date: September 23, 2002
• Blind CPL: October 1, 2002
• Live CPL: November 1, 2002
• DC Ship Date (FCS): November 18, 2002
• Channel availability: December 2, 2002
1-6 hp restricted tour the product
key selling points
The hp business inkjet printer 3000/3000n/3000dtn features:
• High print speeds (14/8ppm - laser equivalent speeds; 21/18 ppm in fast mode)
• Embedded Web Server - E-support (needs EIO JetDirect network card)
• Superior network performance and manageability by using HP PCL5C/6 and PostScript
3 emulation
• Up to 30,000 pages/month duty cycle
• Black, Cyan, Magenta, and Yellow (KCMY) high-capacity individual ink cartridges
• Wide range of media size: 3.5 x 5.5 inches to 8.5 x 14 inches
• 88 MB RAM, upgradeable to 344 MB
• High-capacity trays and manual feeds:
• Main tray supports a maximum of 300 sheets
• Tray 1 (rear manual feed unit) allows single-sheet manual feeds
• Optional second paper tray supports a maximum of 700 sheets (standard on the
3000dtn)
• Optional multipurpose tray (in Tray 1 slot) supports a maximum of 100 sheets
• Autoduplexer for two-sided printing (standard on the 3000dtn)
• Output tray holds a maximum of 300 sheets
tour the product hp restricted 1-7
unique product features
• Laser-like speeds for color printing:
• 14/8 ppm
• HP PhotoRet III print quality
• Low Total Cost of Ownership (TCO) at approximately 1.9 US cents mono cpp and 7.9
US cents color cpp
• Superior network performance with support for:
• HP PCL5C/6 and PostScript 3 emulation
• HP enhanced input/output (EIO) JetDirect (external)
• Built-in Universal Serial Bus (USB) and parallel ports
• Embedded Web server (EWS)
• LaserJet compatible printer drivers and installer
• Remote printer management using an embedded web server with:
• Remote printer & supplies status
• Remote printer configuration
• Remote printer diagnostic/troubleshooting
• Email alerts
• Link to hp instant support
• Usage information, such as amount of ink and number of pages
• Event log
• Ink supplies ordering
• hp business store
• Support for accessories and consumables:
• Individual KCMY, high-capacity ink cartridges
• Optional auto-duplex unit for double-sided printing
• Optional 700 sheet tray
1-8 hp restricted tour the product
product positioning statement
hp's fast, cost-effective, full-featured, high-capacity printer for small workteams of 2-8 users
tour the product hp restricted 1-9
product placement
hp business inkjet
3000
art number: C8116a treet price: $ 799
ive CPL: November 1,
002
lacement: worldwide
comparison between hp business inkjet printer 3000, 3000n, 3000dtn
hp business inkjet
3000n
art number: C8117a treet price : $ 1,099
ive CPL: November 1,
002
lacement: worldwide
hp business inkjet
3000dtn
art number: C8118a treet price : $ 1,299
ive CPL: November 1, 2002
lacement: worldwide
1-10 hp restricted tour the product
target customer
customer
segment
ffice workgroup in mall-to medium­ized business (SMB)
IS managers in
arge companies
customer profile key requirements
nowledge of color
sage Comfortable
ith inkjet technology
ecision makers
omfortable with
nkjet technology
customer profile and requirements
rint professional-looking color
ocuments and presentations Print high
olume Higher-than-average-speed
ow total cost of ownership
rint or publish professional documents
igh-speed printing Low TCO
tour the product hp restricted 1-11
benefits
The hp business inkjet printer3000/3000n/3000dtn offers the following benefits to customers:
• fast color with best-in-class, laser-like performance
• high-performance 8 ppm color printing in normal mode
• low total cost of ownership (TCO)
• supplies status and alerts through hp embedded web server
• printer-sharing allows workteam to enjoy high-quality, high-speed printing for less
• innovative network printing is fast, reliable, easy to install and use, and includes laser
compatibility
1-12 hp restricted tour the product
localization
Localization language options are available for the following items:
• Driver resources
• LCD control panel
• Online Help
• Readme text
• Getting Started Guide
• User’s Guide
river Resources for common nstaller- PCL5, PCL6 and PS or Windows
river Resources for PS for
ac
CD control panel
nline help
eadme file for Windows
eadme file for Macintosh
etting Started Guide
ser’s Guide
item local languages in
which the item is
available
FG, K, ISp, BNF, SwDa, uPCR
FG, K, ISp
FG, ISp, BNF, SwDa, uPCR FG, K, ISp, BNF, SwDa, uPCR FG, K, ISp, BNF, SwDa, uPCR FG, K, ISp
FG, K, ISp, BNF, SwDa, uPCR other languages FG, K, ISp, BNF, SwDa, uPCR
localization options
item availability in
English only
ll the other languages see notes following able)
NF, SwDa, DuPCR
ther languages
other languages
ther languages
ther languages
NF, SwDa, DuPCR
ther languages
ther languages
The acronyms listed in the table represent the following languages:
• UFG - English, French, and German
• K - Korean
• ISp - Italian and Spanish (Generic)
• BNF - Brazil Portuguese, Norwegian, and Finnish
• SwDa - Swedish and Danish
• DuPCR - Dutch, Polish, Czech, and Russian
• Other languages - Arabic, Greek, Hebrew, Hungarian, Turkish, Croatian, Romanian,
Slovakian, and Slovenian
tour the product hp restricted 1-13
the printers
nches)
eight: 355 mm (14
nches)
epth: 640 mm (25.2
nches)
hp business inkjet printer 3000 series models
hp business inkjet
printer 3000
idth: 592 mm (23.3
eight: 27.6 kg (60.8 lb)
hp business inkjet
printer 3000n
idth: 592 mm (23.3
nches)
eight: 355 mm (14
nches)
epth: 640 mm (25.2
nches)
eight: 27.6 kg (60.8 lb)
printer comparison
hp business inkjet
printer 3000dtn
idth: 592 mm (23.3
nches)
eight: 462 mm (18 inches)
epth: 640 mm (25.2
nches)
eight: 35.8 kg (78.9 lb)
1-14 hp restricted tour the product
top of the printer
Note
top of the printer
The components located at the top of the printer are:
1. Ink cartridge cover - Provides access to ink cartridges.
2. Printhead cover - Provides access to printheads.
3. Hook - Connects to the catch and must be engaged for the printer to operate.
4. Printhead latch - Provides access for installing or removing printheads from their color­coded sockets.
To open the printhead latch, you must turn on the printer.
5. Printheads - Like “writing pens” that apply the ink.
6. Catch - Metal bar that secures the hook and engages the printhead latch.
7. Ink cartridges - Reservoirs that hold the ink.
tour the product hp restricted 1-15
front of the printer
The components located at the front of the printer are:
front of the printer
1. LCD control panel - Configure settings and view status messages.
2. Top cover - Access the printing area.
3. Printhead cover - Access the printheads.
4. Ink cartridge cover - Access the ink cartridges.
5. Simplex or auto-duplex unit - For single-sided or double-sided printing.
6. Output bin - Collects the printed pages.
7. Tray 2 - Holds up to 300 sheets of paper.
8. Media level indicators - View the media levels.
9. Tray 3 - Holds as many as 700 sheets of paper (optional on the 3000 and 3000n).
10. Tray 3 base - Supports tray 3 and the printer.
1-16 hp restricted tour the product
rear of the printer
rear of the printer
The components located at the rear of the printer are:
1. Tray 1 - Must be removed to install the optional multipurpose tray.
2. EIO slots - Install an HP JetDirect print server in this slot (HP JetDirect comes by default with the hp business inkjet printers 3000n and 3000dtn).
3. DIMM cover - Install extra memory here.
4. USB port - Connect the USB cable to this port.
5. Parallel port - Connect the parallel cable to this port.
6. Power input - Attach the power cord.
tour the product hp restricted 1-17
LCD control panel
From the LCD control panel you can:
• Configure printer settings.
• View printer status.
• View printer messages.
• Diagnose printer problems.
LCD control panel
The control panel contains the following:
1. Power Turns the printer off and on.
2. Help Provides additional information about printer messages or menus.
3. LCD display Shows status and error messages, as well as ink cartridge levels.
4. Back Navigates backward one level in the menus.
5. Up and down arrows Navigates menu items and increases or decreases numerical
values.
6. Select Selects highlighted menu items. This button also restarts printing after continuable errors.
7. Cancel job Cancels the current print job. The time it takes to cancel depends on the size of the print job. Press this button only once to cancel the current print job.
8. Pause/resume Pauses or resumes a print job; also exits menus and exits the LCD control panel help.
1-18 hp restricted tour the product
9. Ready light On indicates the printer is online and ready to accept print jobs. On may also indicate that the printer has data it has finished processing and is waiting to receive more data. Off indicates the printer is either offline, turned off, or has no data to process. Flashing indicates the printer is receiving data, or if the LCD displays the message PLEASE WAIT, the printer is in the process of stopping a print job to go offline.
10. Attention light On indicates a critical error has occurred and the printer requires attention (a critical-error message is usually also displayed). Off indicates no conditions exist that require attention (a printer-status message is usually also displayed). Flashing slowly indicates the printer needs attention, typically because the paper tray is empty or the output bin is full (a warning message is usually also displayed). Flashing quickly indicates the printer has encountered an error that requires a person’s attention, such as an open door or paper jam (an error message is usually also displayed).
Note
Additional menu items can appear in the LCD control panel depending on the hardware modules installed in the printer.
tour the product hp restricted 1-19
auto-duplex unit
auto-duplex unit
The printer can automatically print on both sides of paper with the optional auto-duplex unit (standard on the 3000dtn). It can be purchased separately for the hp business inkjet printer 3000/3000n. This unit is installed in the front of the printer. When printing on both sides of paper, the printer might require additional memory.
1-20 hp restricted tour the product
specifications
Please refer to the datasheet for detailed information.
tour the product hp restricted 1-21
competitive positioning
specification
summary
ngine
echnology
conofast speed-­lack/ color
aser equivalent
peed--
lack/color
esolution--
efault
esolution--
aximum
dl compatibility-
standard
dl compatibility-
OS
emory--
tandard
emory-­aximum
aper capacity--
nput
aper capacity-­utput ost per page:
% K
ost per page:
0% CMYK
mbedded web
erver (ews)
HP
Business
Inkjet 3000
P
-color Thermal
nkjet MIDS
1/18 ppm
14/8 ppm
00 x 600 dpi
400 x 1200 pi on
hotopaper CL5/6 & PS3 mulation
in, DOS, ac OS 8.1, ovell, Linux,
BM OS/2
8 MB
44 MB
tandard 300,
ptional 700+
100
tandard: 300
.2 cents per age US
.4 cents per age US
es, for printer
iagnostics; lso, Chai VM
-services
Lexmark
C720
itachi
-pass color
aser
/A
4/6 ppm
00 x 600 dpi
400 dpi
CL6
in, DOS, Mac
S 8.1, Novell,
inux, IBM
S/2
2 MB 16 MB
86 MB
tandard 250,
ptional
50+500
tandard: 250
1.7 cents per age US
.5 cents per age US
es, MarkVision rofessional
eb
onfiguration
ool
inolta QMS
-pass color laser
0 ppm
ppm
00 x 600 dpi 1200 dpi
400 dpi using
pson RIT
SC/P (host ased)
in 9x, ME, T4.0, 2000; ac OS 8.1 or
ater
56 MB
tandard 500 +
150, optional
00
tandard: 500
.0 UK pence er page (3.0 ents/page US)
.8 UK pence er page (13.4 ents/page US) ot available
Epson
Aculaser
C1000
QMS 2200
Desklaser
inolta QMS
-pass color
aser
/A
0/5 ppm
1200 dpi
DI (host-
ased)
in only
2 MB
6 MB
tandard
00+150, ptional 500
tandard: 500
.6 cents per age US
12.2 cents per age US
es, Crown
iew Web ased printer
anagement
oftware
1-22 hp restricted tour the product
uto-
g
uplexer/hdd
etwork onnectivity
uty cycle
arranty 1 year limited 1 year
treet price
specification comparisons with competitors’ current products
vailable as
ptions
SB / Parallel 2 EIO slots ; ptional thernet,
02.11 via
IO
0,000 pages
er month
799
S/$1099 US
ith network
ard $1299 US
ith network
ard + 700-
heet paper
ray
uplexer option lone available
arallel; ptional USB, thernet, Token ing
5,000 pages er month
exOnsite
1699
S/$2069 US ith net work
ard $3539 US
ith network
ard + duplexer
nly auto­uplexer option vailable
arallel/USB; ptional Ethernet
10/100Base-TX
5,000 pages
er month
1 year on-site 1 year limited
1300 ($1260 S), 1400 with
etwork card $1360 US), exchange rate
1 = $0.972 US)
100Base-Tx
17,500 pa
35,000 50:50
nly auto-
uplexer
vailable as ption arallel / thernet 10 /
es
er month
olor:mono))
799 US after
200 rebate
1299 US
ith
utoduplexer
tour the product hp restricted 1-23
hardware accessories
accessories part number
100-sheet multipurpose tray
00-sheet tray (3000/3000n only)
uto-duplex unit (3000/3000n only) P 4 MB flash DIMM P 64 MB SDRAM DIMM P 128MB SDRAM DIMM P Font DIMM, Korean P EIO hard disk drive (10 GB) P IEEE-1284 A-B parallel cable, 2 m (6.6 ft) P IEEE-1284 A-B parallel cable, 3 m (9.8 ft) P A-B USB cable, 2 m (6.6 ft)
etworking accessories
P Jetdirect 615n (EIO) Internal Print Server
ast Ethernet (10/100Base-TX)
P Jetdirect 680n (EIO) Internal Print Server
ireless 802.11b
P Jetdirect 610n (EIO) Internal Print Server
oken Ring
P Jetdirect 600n (EIO) Internal Print Server
thernet (10Base-T, 10Base2) and LocalTalk
P Jetdirect 600n (EIO) Internal Print Server
thernet (10Base-T)
P Jetdirect External Print Server 170x (10Base-) 3258B
8228A 8226A 8227A 4287A 7846A 9121A 4838A
6054B
2950A 2951A 6518A
ww.hp.com/go/networkprinting
1J6057A
6058A
4167A
3111A
3110A
P Jetdirect External Print Server 175x P Jetdirect External Print Server 300x
10/100Base-TX, 1-port)
P Jetdirect External Print Server 310x
hardware accessories for hp business inkjet printer 3000 series
1-24 hp restricted tour the product
6035A 3263A
6038A
user replaceable components
part number description relative replacement rate
8116-67001 8116-67009 8116-67010 8116-67011 8116-67012 8116-67019 8116-67020 8116-67023 8116-67030 8116-67062 8116-67063 8116-67071 8116-67072
oor-Main Access SVC ssy - Manual Feed Unit SVC ssy - O/P Tray SVC 10% ssy - Tray 2 SVC 10% ssy - Door Access SVC 10% ssy-Pick Roller SVC ssy-Separation Roller SVC
nap-On Foot SVC 1%
over - DIMM SVC ssy - Simplexer SVC ssy - Duplexer SVC ssy - Tray 3 SVC
P Tray 2 SVC 1%
user replaceable components
% %
% %
% % % %
tour the product hp restricted 1-25
compatible hp media types
group media
veryday paper
usiness ommunications aper resentation paper
esign paper
hoto paper
P multipurpose paper, HP printing paper, HP office paper, HP
ffice recycled paper
P premium inkjet paper (not supported by the auto-duplex
nit), HP professional brochure and flyer paper, HP premium
nkjet heavyweight paper
P premium inkjet transperency film, HP premium plus inkjet
ransperency film,
P design heavyweight paper, HP design glossy paper, HP
esign glossy paper
P premium plus photo paper - glossy, HP premium plus photo aper - matte, HP colorfast photo paper, HP premium photo aper, HP everyday photo paper - semi-gloss, HP everyday hoto paper - matte, HP photo paper, HP photo quality inkjet aper
compatible hp media types
1-26 hp restricted tour the product
upgrades
paper handling upgrades
Upgrade the printer by obtaining one of the following paper handling upgrades:
networking upgrades
Purchase one of the following HP Jetdirect print servers to upgrade the hp business inkjet printer 3000:
• Purchase the auto duplex unit (part number C8227A) and tray 3, 700-sheet paper
feeder (part number C8226A), to upgrade the hp business inkjet printers 3000/3000n.
• Purchase the multipurpose tray (part number C8228A) to upgrade hp business inkjet
printers 3000/3000n/3000dtn.
• HP Jetdirect 615n fast Ethernet (10/100 Base-TX) internal print server (part number
J6057A)
• HP Jetdirect 680n 802.11b wireless internal print server (part number J6058A)
• HP Jetdirect 610n token ring internal print server (part number J4167A)
• HP Jetdirect 600n Ethernet (10 Base-T, 10 Base2) internal print server (part number
J3111A)
• HP Jetdirect 600n Ethernet (10 Base-T) internal print server (part number J3110A)
• HP Jetdirect connectivity card for USB, serial, and LocalTalk connections (part number
J4135A)
Visit http://www.hp.com/support/ businessinkjet3000.
firmware upgrades
The firmware will be 100% flashable throughout the life of the product.
software upgrades
Upgrade the printer software by using the following URL:
http://www.hp.com/support/ businessinkjet3000
memory upgrades
Upgrade the printer memory by purchasing the following accessories:
• HP 4 MB flash DIMM (part number C4287A)
• HP 64 MB SDRAM DIMM (part number C7846A)
• HP 128 MB SDRAM DIMM (part number C9121A)
• Localized font DIMM, Korean (part number D4838A)
• HP EIO hard disk drive (10 GB) ( part number J6054B)
tour the product hp restricted 1-27
consumable part numbers
part
no.
5023A
5024A
5025A
5026A
printhead part numbers, capacities, mean life, and prices
part
no.
4844A
4804A
4805A
4806A
name ink
capacity
P No. 12
lack Printhead
P No. 12 yan Printhead P No. 12
agenta
rinthead
P No. 12 ellow rinthead
name ink
P No. 10 Black
nk cartridge
P No. 12 Cyan
nk cartridge
P No. 12
agenta ink
artridge
P No. 12
ellow ink artridge
ink cartridge part numbers, capacities, and prices
.A.
.A. 105,000
.A. 105,000
.A. 105,000
capacity
9 mL
5 mL
5 mL
5 mL
estimated
mean life
5,000
list price
(US$) --
tentative
8.99
7.99
7.99
7.99
list price
(US$) --
tentative
2.99
2.99
2.99
2.99
street
price
(US$)
3.99 1750
5.99
5.99
5.99
street
price
(US$)
0.99
0.99
0.99
0.99
pages
out
300
300
300
1-28 hp restricted tour the product
technology update
Thermal Inkjet Technology
Thermal Inkjet Technology is based on HP’s disposable ink cartridges and printheads. Each printhead contains a small reservoir known as the firing chamber, filled with a tiny measure of ink. This ink is heated with a thin-film resistor layered above the firing chamber. As the ink heats up, it expands to form a bubble. The bubble expands until it bursts, at which point the ink is forced through the nozzle located below the firing chamber and out onto the paper. This process is repeated up to 12,000 times per second, and creates residual heat in the resistor. A layer of silicon is placed above the resistor to cool it by transferring the residual heat awa
ColorSmart II
ColorSmart II is used by the PCL5 and PostScript drivers. This technology optimizes the color and halftoning for each element in a document (such as text, graphics, and photographs), providing consistent color treatment for everything on a page.
ColorSmart II uses a smooth halftone for photographs and a detail halftone for text, raster graphics, and vector graphics. When transparencies are printed, HP ColorSmart II chooses specialized colors to provide the best projection quality.
ColorSmart II is also the most reliable setting for PANTONE color reproduction.
ColorSmart III
ColorSmart III enables the printer driver to scan the contents (text, graphics, and images) of pages to generate optimal settings for each document printed. ColorSmart III further extends ColorSmart technology with new image-enhancement tools:
• HP SmartFocus—A new algorithm that improves image clarity in high-resolution files, as
well as continues optimization for low-resolution images from the Internet or multimedia sources. Available with HPA.
• HP Automatic Contrast Enhancement (ACE)—Brightens colors and sharpens details in
images captured under poor lighting conditions. Available with HPA.
• sRGB (standard Red, Green, Blue) calibration—An industry peripheral color standard
developed jointly by HP and Microsoft that improves color matching between the source image, monitor, and printed page.
• Intel MMX/SIMD technology—Allows the driver to process media-rich data in parallel
for faster processing of color and image graphics.
• CIECAM97s—Improves color maps for more accurate skin tones and richer hues.
• Object based color mapping enables optimum color quality. Available in PCL5.
• Color control settings enable manual adjustment in saturation, brightness, and tone.
Available in HPA.
tour the product hp restricted 1-29
PhotoREt III
Photo Resolution Enhancement technology enables business inkjet printers to produce photo­quality color images. PhotoREt III’s Color Layering technology combines small ink-drop­volume ink cartridges, vibrant, fade-resistant color inks, new halftoning algorithms, and specially developed HP Premium Plus Photo paper to deliver outstanding image quality and performance. The increased capacity of HP business inkjet 2230/2280 printers place up to 20 drops of ink in a single dot that creates finer color control and produces five times the number of colors produced by PhotoREt II printers. PhotoREt III enables faster color print speeds without sacrificing speed for print qualit
UnderPrinting
UnderPrinting prints a small amount of color ink (cyan or magenta) underneath the black ink. The pigment-based black ink penetrates the media at a slower rate than the dye-based color inks. UnderPrinting increases the penetration rate of the black ink.
The new printhead arrangement of the HP business inkjet 2230/2280 allows color ink to be printed on the page before the black ink in both carriage directions. Since black can now be printed in both directions with UnderPrinting, faster throughput can be achieved. UnderPrinting also provides significantly improved smudgefastness, dry time, K Optical Density, and print quality.
1-30 hp restricted tour the product
value added services
embedded Web server
The hp business inkjet printer is equipped with an embedded Web server (optional for the
3000) that is actually a remote management tool. The embedded Web server can be used from a standard Web browser or from the Toolbox (Windows only).
Use a standard Web browser and EWS to do the following:
• View the usage and event log
• Send email alerts and notifications
• Configure printer, events, and security information
• Obtain status information
• Perform printer diagnostics
• Manage printers remotely
hp instant support web site
The hp instant support Web site hosts a set of dynamic Web resources for printers. These resources help in tracking the status and usage of the printer. In addition, the hp instant support Web site helps in managing the printer and planning the purchase of consumables.
Access the hp instant support Web site to view the following information:
• Personalized printer information
• Printer usage pattern
• Error alerts
• Recommended actions to resolve errors
• Proactive announcement on release of firmware and drivers
• Direct access to printer reference materials, tips, and service options
myPrintMileage
myPrintMileage is a Web-based tool that keeps track of your printer usage information to help you plan the purchase of supplies more effectively.
myPrintMileage displays the following:
• The amount of ink you have used
• Whether you use more black or color ink
• The average amount of media you use per month for each media type
• The number of pages printed
• The estimated number of pages you can print with the amount of ink remaining
JetCAPS
JetCAPS is a set of products and solutions that can be mixed, matched, and customized to complement hp printers.
Use JetCAPS offers the following benefits:
• Document quality standards
• Huge savings/print on demand
• Printer consolidation
tour the product hp restricted 1-31
• Proven technical feasibility
hp mobile printing drivers
The hp mobile printing driver simplifies access to networked printers.
Use the hp mobile printing driver to do the following:
• Print from a conference room
• Print at a satellite office
• Print remotely from a home office
1-32 hp restricted tour the product
education and training
documentation/training information purpose
elease notes
eference guide
etup poster
rinter Driver Online Help (Windows only)
P Jetdirect Print Server Administrator's Guide
mbedded Web Server
ttp://www.hp.com/support/businessinkjet3000
P Business Inkjet 3000 NPI training
education and training available for the printer
ncludes installation and he latest printer nformation. Includes last
inute changes and
oftware troubleshooting
ips.
rocedures for setting up,
aintaining, and
roubleshooting the
rinter. llustrated setup nformation. It is available
n the Starter CD. rocedures for using the
rinter.
rocedures for configuring
nd troubleshooting the
P JetDirect print server.
rovides configuration,
tatus, and diagnostic
nformation about the
rinter.
rovides the latest printer
oftware, product nformation and support nformation available for he printer.
raining for authorized
ervice providers, bench echnicians, call centers,
ustomer care centers,
ustomer engineers, repair
echnicians, response
enters, and software
ngineers.
o set up the
rinter.
o set up the
rinter.
o use the printer.
o set up and
roubleshoot the
P JetDirect print
erver.
o use the printer
nd troubleshoot
he printer
roblems.
tour the product hp restricted 1-33
service and support
HP offers various support services to troubleshoot and diagnose printer problems and provides instructions for service and repair. HP also provides documentation and online and telephone support for troubleshooting.
support
• Express Exchange or unit exchange by courier assist
• Support Packs available
• One year
online support
HP provides several resources on the Web for troubleshooting. Access the URL http://www.hp.com/go/support for help regarding the following parameters:
• Setting up and using the printer
• Downloading printer drivers
• Solving a problem
• Ordering a product
Customers can also find product information on the www.hp.com Web site.
telephone support
• Available worldwide
• One year
Representatives at Customer Care Center answer questions regarding the setup, configuration, installation, and operation of the printer. They also help troubleshoot and diagnose printer problems and provide instructions for service and repair. Before calling a Customer Care Center representative, the customer needs to provide information regarding:
• Results of a configuration page
• Brand and model of the computer
• Operating system of the computer
• Printer driver installed
1-34 hp restricted tour the product
regional repair strategy
The regional repair strategy includes:
• North America – Express Exchange
• Europe – next day unit exchange by courier assist
• Asia Pacific & Latin America – Exchange, Support Packs
tour the product hp restricted 1-35
warranty period
duration
hp product duration of limited warranty
rinter software 1 year
nk cartridges
ccessories 1 year rinter peripheral ardware
repair and warranty information
Hewlett-Packard warrants to the end-user customer that the HP product will be free from defects for the specified duration from the date of purchase. HP's limited warranty covers those defects that arise due to normal use.
epletion of original ink or 30 months from date of
nsertion, whichever comes first
1 year
1-36 hp restricted tour the product
limited warranty statement
The limited warranty statement for the printer is in the hp business inkjet printer 3000, 3000n, 3000dtn user guide.
tour the product hp restricted 1-37
2
table of contents
unpacking the printer.......................................................................................................... 2-8
unpacking the auto-duplex unit............................................................................................. 2-9
tray 3 installation .............................................................................................................2-15
multipurpose tray installation ............................................................................................. 2-15
installation....................................................................................................................... 2-20
test ................................................................................................................................. 2-21
installation....................................................................................................................... 2-22
test ................................................................................................................................. 2-23
installation....................................................................................................................... 2-24
maintenance .................................................................................................................... 2-24
terminology .....................................................................................................................2-25
part numbers and ink capacities......................................................................................... 2-25
installation....................................................................................................................... 2-26
maintenance .................................................................................................................... 2-27
expiration dates ............................................................................................................... 2-27
part numbers ................................................................................................................... 2-28
specifications for operating system compatibility .................................................................. 2-35
specifications for network operating system compatibility...................................................... 2-36
Windows NT4/2000/XP/9X/ME users ............................................................................. 2-37
Mac OS 8.6 - 9.2.2 (Classic) and OS X - 10.2.1 users ........................................................ 2-37
Unix/Linux users .............................................................................................................. 2-37
cable considerations......................................................................................................... 2-39
printer software components for Windows .......................................................................... 2-39
software-first installation .................................................................................................... 2-40
hardware-first installation .................................................................................................. 2-44
hardware-first installation for Windows XP .......................................................................... 2-44
connecting the printer using a USB cable ............................................................................ 2-45
2-2 hp restricted setup & configure
connecting the printer using a parallel cable ....................................................................... 2-45
connecting the printer using a network connection ............................................................... 2-45
Macintosh printing software components............................................................................. 2-56
connecting the printer with a network (Ethernet) cable in the Mac OS..................................... 2-56
connecting the printer with a network (Ethernet) cable .......................................................... 2-57
enabling optional accessories in the printer driver................................................................ 2-59
changing printer settings and printing documents................................................................. 2-61
uninstalling the Macintosh printer software .......................................................................... 2-62
Macintosh printer software components .............................................................................. 2-64
PostScript Printer Description (PPDs) .................................................................................... 2-64
Printer Dialog Extensions (PDEs) ......................................................................................... 2-65
LaserWriter printer software............................................................................................... 2-65
installers.......................................................................................................................... 2-65
additional features............................................................................................................ 2-68
non-OS X features ............................................................................................................ 2-68
USB cable .......................................................................................................................2-71
parallel cable................................................................................................................... 2-71
EIO................................................................................................................................. 2-72
connectivity specifications ................................................................................................. 2-72
peer-to-peer network ......................................................................................................... 2-73
client-server network ......................................................................................................... 2-73
setup & configure hp restricted 2-3
table of figures
2-4 hp restricted setup & configure
hardware setup requirements
perating system
indows 98
indows Me
indows NT 4.0
indows 2000
indows XP
ac OS 8.6 - 9.2.2
Classic)
ac OS X - 10.2.1 128-MB RAM
minimum and recommended system requirements
inimum operating system
equirements
86DX-100 Mhz
16-MB RAM
-MB free hard-disk space
entium 166 Mhz
2-MB RAM
-MB free hard disk space
entium 100 MHz
2-MB RAM
-MB free hard disk space
entium 166 Mhz
4-MB RAM 50-MB free hard disk
pace
entium 233 MHz
4-MB RAM
1.5-GB free hard disk space 4-MB RAM
-MB free hard disk space
10-MB free hard disk space
ecommended operating system equirements
entium 266 Mhz
2-MB RAM
-MB free hard disk space
entium 266 Mhz
4-MB RAM
-MB free hard disk space
entium 266 MHz
4-MB RAM
-MB free hard disk space
entium 266 Mhz
4-MB RAM 50-MB free hard disk space
entium 300 Mhz
128-MB RAM
1.5-GB free hard disk space 128-MB RAM
-MB free hard disk space 56-MB RAM
10-MB free hard disk space
setup & configure hp restricted 2-5
contents of the box
The hp business inkjet printer 3000/3000n/3000dtn includes the following:
Tray 1. (installed in rear of printer)
Tray 2.
Tray 3 and Tray 3 base. (included with the hp business inkjet 3000dtn printer)
JetDirect print server (not shown), which features an embedded web server for printer
and supplies management (included with the hp business inkjet 3000n/3000dtn printer)
Auto-duplex unit. (included with the hp business inkjet 3000dtn printer) An optional accessory for the hp business inkjet printer 3000/3000n Base SKU and included with the hp business inkjet printer 3000dtn.
Ink cartridges box. Includes four ink cartridges of the following colors:
• Black No. 10
• Cyan No. 12
• Magenta No. 12
• Yellow No. 12
Printheads box. Includes four printheads of the following colors:
• Black No. 12
• Cyan No. 12
• Magenta No. 12
• Yellow No. 12
2-6 hp restricted setup & configure
Starter CD. Enables you to perform the following activities:
• Install the printer software
• Browse documentation
• Register the product
• Create a custom software installer
• Install the optional software
Power cord. Connects the printer to a power outlet.
Printed documentation. (setup poster, getting started guide, reference guide, regulatory
booklet, and HP support flyer)
• Setup poster Provides wordless, illustrated setup information.
• Reference guide Provides more detailed, localized setup information.
setup & configure hp restricted 2-7
unpacking the printer and components
unpacking the printer
The steps to unpack the printer are:
Remove the foam packing cushions from the bottom of the printer.
Unpack the printer, and remove the packing tape and shipping foam from the inside of the printer.
Remove the remaining contents of the box, such as the documentation and starter CD.
2-8 hp restricted setup & configure
unpacking the auto-duplex unit
The steps to unpack the auto-duplex unit are:
Unpack the auto-duplex unit.
Remove the packing tape and shipping foam.
setup & configure hp restricted 2-9
overall setup procedure
setup poster - 1
setup poster - 2
2-10 hp restricted setup & configure
setup
procedure
npack the printer
nd its components
steps
npack the printer.
emove the packing tape and shipping foam.
wo people should lift the printer. Each person should grasp
he printer in the front just under the lip below the LCD control
anel, and in the rear by the indentation on either side of Tray
1. Alternately, each person can hold on to the bottom of the rinter during lifting.
onnect the power ord and turn on the rinter
nstall ink cartridges
Warning
Warning
It is strongly recommended that two people lift or move the printer. The printer is top-heavy and can tip if lifted by only one person. The side of the printer that holds the ink cartridges and printheads is considerably heavier than the other side.
Do not attempt to move the printer by holding on to Tray 2 in the front or Tray 1 in the back. This can damage the printer and might cause you to lose your grip on the printer.
onnect the power cord to the printer and an alternating urrent power outlet. urn on the printer.
ift the ink cartridge cover .
emove each ink cartridge from its package.
lign the colored arrows and insert each ink cartridge into its
espective color-coded socket.
ress in each ink cartridge to ensure proper contact.
setup & configure hp restricted 2-11
nstall the printheads
nstall the printer
oftware and
onnect the
nterface cable
nstall the optional
ultipurpose tray
nstall Tray 3 optional on
000/3000n
odels)
nsure that the printer is turned on.
ift the printhead cover.
ull the latch forward and down to release the hook from the
etal latch.
ift and push the latch toward the rear of the printer.
emove each printhead from its package and remove the rotective tape and blue printhead cover from each printhead.
nsert each printhead into its respective color-coded socket.
ress in each printhead to ensure proper contact.
ift the latch forward so that the hook catches the metal latch.
ush the latch towards the rear of the printer.
lose the printhead and ink cartridge covers.
ait while the printer initializes. When the initialization is
omplete, several alignment and calibration pages will print.
indows nstalling the printer driver if the USB cable is not connected nstalling the printer driver if the USB cable is connected nstalling the printer driver by using a parallel port nstalling the printer driver by using a network connection
acintosh
nstalling the printer software on Mac OS 8.6 to 9.1 using a
SB cable
nstalling the printer software on Mac OS 8.6 to 9.1 using a
etwork connection nstalling the printer software on Mac OS X nstall the multipurpose tray in the Tray 1 location in place of he single sheet manual feed unit that came installed with the
rinter.
osition the optional tray 3 base in the location where you
ant to place the printer. Tray 3 is already installed in the
ase.
lign the tray 3 base with the opening in the printer and slide
he tray and base into the printer until it snaps into place.
2-12 hp restricted setup & configure
nstall the optional
uto-duplex unit
already installed on
000dtn model)
oad paper and
onfigure media
izes and types
urn off the printer.
rasp the output bin by both sides and pull it straight out of
he printer. Do not lift or tilt the output bin while removing it.
et the output bin aside.
rasp the handle under the front of Tray 2. Pull out Tray 2 ntil it catches. Slightly lift up Tray 2, or move the tray ounterclockwise, and pull it completely out of the printer. Set ray 2 aside.
rasp the handle under the front of the simplex unit. Be areful not to touch the star wheels. Pull the simplex unit
traight out of the printer, and set it aside. Keep the simplex
nit for future use.
ook for the two pink guides inside the printer. Insert the rails
f the auto-duplex unit into these guides. Slide the auto-duplex
nit into the printer until it locks into place.
nsert Tray 2 into the Tray 2 case and push it firmly into the
rinter until it locks into place. et the output bin on top of Tray 2. Push the output bin into
he printer. Be sure that both sides of the output bin snap into
lace.
rasp the handle under the front of the tray, and then slowly
ull the tray out until it stops. Do not pull the tray completely ut of the printer.
ush the blue tab on the paper length guide and paper width
uides and slide them to their outermost positions.
lace up to 300 sheets of paper (up to 34 mm, or 1.2 inches,
tacked) into Tray 2, or up to 700 sheets of paper (up to 70
m or 2.7 inches, stacked) into Tray 3. If printing on
ransparencies, load a maximum of 50 transparencies into
ach tray, with the adhesive strip face-up and toward the
rinter. (arrow side up and pointing into printer if arrows are rinted on the adhesive strip.)
ush the media as far back into the tray as it will go. Make
ure the print-side of the media is facing down. Do not exceed
he maximum stack height as indicated on the yellow label
nside the tray on the right side.
ush the blue tab on the paper length guide and paper width
uides and slide them until they fit snugly against the media.
nsert the tray into the printer until it closes completely. The
rinter can automatically detect some media sizes. If this is the
ase, only one size will appear in the TRAY 2 SIZE and TRAY
SIZE options. If the size does not match the media you
oaded in the tray, open the tray and make sure the media sits
s far in as possible. Adjust the paper width and length uides so they fit snugly against the media stack. Close the
ray.
setup & configure hp restricted 2-13
setting the LCD language
Configure the printer to display messages and print configuration pages in the required language.
To configure the LCD control panel language:
Method 1:
Turn off the printer.
Press the SELECT button on the LCD control panel and press the POWER button.
Method 2 (recommended):
Press the DOWN ARROW BUTTON to highlight Configure Device
Press SELECT to select Configure Device.
Press the DOWN ARROW BUTTON to highlight System Setup .
Press SELECT to select System Setup.
Press the DOWN ARROW BUTTON to highlight Language
Press SELECT to select Language.
Press the DOWN or UP ARROW BUTTON to highlight your language selection.
Press SELECT to confirm the language selection.
Press PAUSE/RESUME to return the printer to the ready state.
2-14 hp restricted setup & configure
installing trays
tray 3 installation
If your printer was shipped with Tray 3 or you purchased Tray 3 as an optional accessory, Position Tray 3 in the location where you want to place the printer.
Gently lower the printer onto the Tray 3 base.
Warning
Warning
multipurpose tray installation
It is strongly recommended that two people lift or move the printer. The printer is top-heavy and can tip if lifted by only one person. The side of the printer that holds the ink cartridges and printheads is considerably heavier than the other side.
Do not attempt to move the printer by holding on to Tray 2 in the front or Tray 1 in the back. This can damage the printer and might cause you to lose your grip on the printer.
The printer comes with a single sheet manual feed unit in the Tray 1 location. You can purchase a multipurpose tray as an optional accessory, which is installed in place of the single sheet manual feed unit in the Tray 1 location.
The multipurpose tray is designed to handle a variety of media types and sizes, including heavy paper and transparencies. The multipurpose tray is recommended if you print often on heavy paper or other special media that requires a straight-through paper path because it can hold up to 100 sheets of media.
Note
setup & configure hp restricted 2-15
To install the multipurpose tray, you must first remove Tray 1 from the printer. The multipurpose tray replaces and functions as tray 1.
1. Grasp the handle under the single sheet manual feed unit. Firmly pull to remove the manual feed unit from the printer. Keep this item for future use.
2. Slide the multipurpose tray into the Tray 1 opening at the back of the printer until it snaps into place.
2-16 hp restricted setup & configure
installing the auto-duplex unit
Use the auto-duplex unit to print on both sides of the paper. The auto-duplex unit is included with the hp business inkjet printer 3000dtn. It can be purchased separately for the hp business inkjet printer 3000/3000n. When printing on both sides of paper, the printer might require additional memory.
The steps to install the auto-duplex unit in the printer are:
Turn off the printer.
Grasp the output bin by both sides and pull it straight out of the printer. Do not lift or tilt the output bin while removing it. Set the output bin aside.
Grasp the handle under the front of Tray 2. Pull out Tray 2 until it catches. Slightly lift up Tray 2, or move the tray counterclockwise, and pull it completely out of the printer. Set Tray 2 aside.
Grasp the handle under the front of the simplex unit. Be careful not to touch the star wheels. Pull the simplex unit straight out of the printer, and set it aside. Keep the simplex unit for future use.
Look for the two pink guides inside the printer. Insert the rails of the auto-duplex unit into these guides. Slide the auto-duplex unit into the printer until it locks into place.
Insert Tray 2 into the Tray 2 case and push it firmly into the printer until it locks into place.
Set the output bin on top of Tray 2. Push the output bin into the printer. Be sure that both sides of the output bin snap into place.
setup & configure hp restricted 2-17
installing the hp jetdirect EIO print server
The hp business inkjet printer 3000n/3000dtn has a preinstalled HP Jetdirect 615n (EIO) internal print server. If you have purchased an hp business inkjet printer 3000, purchase the internal HP Jetdirect print server separately.The embedded web server for printer and supplies management is included on the HP Jetdirect 615n (EIO) internal print server.
The hp Jetdirect printer server can be used in both client-server and peer-to-peer network configuration.
Note
Caution
The hp business inkjet printers 3000n and 3000dtn both include the HP JetDirect print server.
The hp Jetdirect EIO print server contains electronic components that can be damaged by static electricity. To prevent the build up of static electricity:
• Maintain contact with a bare sheet metal surface on the printer.
• Wear a grounding wrist strap.
• Handle the print server with caution.
• Avoid touching the electronic components or circuit paths.
•
•
Turn off the printer and unplug the power cord.
Choose which slot to use. Both slots work, but slot 2 is recommended, as it makes for a more convenient network cable path.
Unscrew and remove the metal plate at the rear of the printer.
Insert the print server by aligning it with the guide rails in the printer.
Press the print server into the slot.
Tighten each screw until both the screws are secure.
Connect the network cable to the print server.
2-18 hp restricted setup & configure
installing the HP JetDirect EIO print server
setup & configure hp restricted 2-19
installing additional memory
installation
The printer has three dual inline memory module (DIMM) slots for upgrading printer memory. The DIMMs are available in 8/16/32/64/128 MB for a maximum of 320 MB additional memory. Purchase additional memory as an accessory.
Caution
Static electricity can damage DIMMs. Ensure that you wear an antistatic wrist strap. Alternatively, touch the surface of the antistatic package of the DIMM and the bare metal on the printer.
Print a Configuration page to note the memory capacity of the printer before adding more memory.
Turn off the printer.
Unplug the power cord and disconnect all cables.
Remove the DIMM cover from the back of the printer as follows:
Insert a flathead screwdriver into the top slot of the cover.
Gently push down on the screwdriver handle and grab the cover with finger and thumb.
While pushing screwdriver handle down, pull out DIMM cover with finger and thumb.
Remove the DIMM from the antistatic package.
On the DIMM slot, push the DIMM locks outward to release the locks.
Insert the DIMM into the slot and press it firmly until it snaps into the slot.
Make sure the DIMM is installed properly. If installed properly, the locks will automatically snap into place as DIMM is pushed in.
2-20 hp restricted setup & configure
inserting the DIMM into the slot
Replace the cover and gently apply pressure until the cover snaps into place. Make sure the steel enclosure of the DIMM cover does not interfere with the DIMM slot locks.
Reattach the cables and power cord. Turn on the printer and test the DIMM.
test
After installing additional printer memory, test the memory installation.
Ensure that READY appears on the LCD control panel when the printer is turned on. If an error message appears, the DIMM may be incorrectly installed .
Print a Configuration page.
Compare the memory section of the Configuration page with the Configuration page printed before the DIMM installation.
If the amount of memory has not increased, perform the following checks:
• The DIMM might not be installed correctly. Reinstall the DIMM.
• The DIMM might be defective. Use a different DIMM.
setup & configure hp restricted 2-21
installing the EIO hard disk drive
installation
The printer has two EIO slots for upgrading the printer. One of these slots may be used for the optional EIO hard disk drive.
Caution
Static electricity can damage the hard drive. Ensure that you wear an antistatic wrist strap. Alternatively, touch the surface of the antistatic package of the hard drive and the bare metal on the printer.
Turn off the printer.
Unplug the power cord and disconnect all cables.
Choose which slot to use. Both slots work, but slot 2 is recommended, as it makes for a more convenient network cable path.
Unscrew and remove the metal plate at the rear of the printer.
Align the EIO hard drive with the guide rails in the printer.
Push the EIO hard drive into the slot.
Tighten each screw, alternatively, until both the screws are secure.
Reattach the cables and power cord. Turn on the printer and test the EIO hard drive.
2-22 hp restricted setup & configure
test
After installing the EIO hard drive, test the hard drive installation.
The steps to test the hard drive installation are:
Ensure that READY appears on the LCD control panel when the printer is turned on. If an error message appears, the hard drive might be installed incorrectly.
Print a Configuration page.
Verify that the EIO hard drive is included on the configuration page.
If the hard drive is not shown on the configuration page, perform the following checks:
• The hard drive might not be installed correctly. Reinstall the hard drive.
• The hard drive might be defective. Use a different hard drive.
setup & configure hp restricted 2-23
installing ink cartridges
installation
The steps to install ink cartridges are:
Make sure the printer is turned on.
Lift the ink cartridge cover.
Remove each ink cartridge from its package.
Align the colored arrows and insert each ink cartridge into its respective color-coded socket.
Firmly press each ink cartridge to ensure proper contact.
maintenance
• To reduce water vapor loss: Keep the ink cartridges sealed in the original packaging
until ready to use.
• To reduce water vapor loss: Keep the opened ink cartridges in the printer or sealed in a
plastic bag.
• Store ink cartridges at room temperature.
• Use a first-in first-out inventory process to avoid having expired ink cartridges in stock.
• Install ink catridges before the Install-By Date to maximize warranty.
2-24 hp restricted setup & configure
terminology
The following dates are used when working with ink cartridges:
• Manufacture Date -- Date on which the product begins its “life.” Date on which the
product “clock” starts.
• Shelf Life -- Length of time from Manufacture Date to Install-By Date. Maximum shelf
life is 24 months.
• Install-By Date -- Date by which a PC/PH/IC should be installed in a printer to
receive the full warranty period and optimal performance of the product.
• If cartridge is installed on or before Install-By Date, cartridge will expire after 30
months.
• If cartridge is installed after Install-By Date, cartridge will expire 54 months after
manufacture date; ink cartridge will have an In-Printer Life shorter than 30 months.
• Cartridge cannot be used at or beyond 54 months after manufacture date.
• Printheads do not expire, but will likely wear out and fail over time (expected life ~2.5
years per printhead).
• In-Printer Life -- Length of time after the Install-By Date. Maximum In-Printer Life is 30
months from Install-By Date.
• Warranty Interval -- Begins on Manufacture Date and ends on End-of-Warranty
Date. Warranty Interval is 6 months.
• End-of-Warranty Date -- The latest date that a product is warranted to be free
from defects in material and workmanship, with no appreciable decrease in performance during the warranty period.
• End-of-Life Date -- A fixed date through which a product is technically capable of
working with no appreciable decrease in performance.
• Expiration Date -- A printer-generated date calculated at the time a TIJ3.0 ink
cartridge is installed.
part numbers and ink capacities
part number name ink capacity
4844A 4804A 4805A 4806A
P No. 10 Black ink cartridge
P No. 12 Cyan ink cartridge
P No. 12 Magenta ink cartridge
P No. 12 Yellow ink cartridge
9 mL 5 mL 5 mL 5 mL
setup & configure hp restricted 2-25
g
installing printheads
installation
The steps to install printheads are:
Insert the power cord into the power input slot.
Turn on printer to unlock the carriage and uncap the pens.This must be done before the printheads can be changed or installed for first time.
Lift the printhead cover.
Caution
Note
Do not attempt to force open the printhead latch. The printhead carriage will move to the left when the printer is turned on, enablin not move.
To open the latch, lift it from the rear (item 1 in the graphic) and then pull it forward and down to release the hook from the metal catch (item 2 in the graphic).
Lift and push the latch toward the rear of the printer.
Remove each printhead from its package and remove the protective tape and the blue printhead cover from each printhead.
Insert each printhead into its respective color-coded socket.
The order of printheads is different from the order of ink cartridges.
Firmly press each printhead to ensure proper contact.
Pull the latch all the way forward and down, and engage the catch with the hook (item 2 in the graphic). Push the latch towards the back of the printer. You might have to apply some pressure to close the latch.
you to open the latch. Press the select button if it does
Close the printhead and ink cartridge covers.
Wait while the printer initializes. When the initialization is complete, an alignment page prints.
If no alignment page prints, ensure that there is paper in tray 2.
Note
2-26 hp restricted setup & configure
maintenance
• Keep the printheads sealed in the original packaging until ready to use.
• Keep the printheads that are open in the printer or sealed in a plastic bag separately.
Each printhead should have its own bag.
• Store printheads at room temperature.
• Power off the printer by pressing the POWER button. Powering off with the POWER
button ensures the Carriage is at the Service Station position. The Service Station caps the printhead ink nozzles to prevent them from drying.
• Install printhead by Install-By Date to maximize warranty.
• If a printhead is removed and later replaced by one with the same serial number, the
printer will only perform pen alignment.
expiration dates
• Install-by date : The Install-by date is printed on the retail box for printheads. Install
the printheads before the date given in the Install-by date for optimized performance.
• End-of-Warranty date : The End-of-Warranty date is printed on the printheads. The
End-of-Warranty date specifies the date by which the warranty period for the printheads end.
setup & configure hp restricted 2-27
part numbers
part number name
5024A 5023A 5025A 5026A
P No. 12 Black Printhead P No. 12 Cyan Printhead P No. 12 Magenta Printhead P No. 12 Yellow Printhead
printhead specifications
2-28 hp restricted setup & configure
paper types
media types tray 1 tray 2 tray 3 manual
feed
units
veryday paper (HP Office Paper/HP
ffice Recycled Paper/HP
ultipurpose Paper/HP Printing aper) usiness communication paper (HP rofessional Brochure and Flyer Paper HP Premium Inkjet Paper (not
upported by the auto-duplex unit)/HP
remium Inkjet Heavyweight Paper) resentation paper (HP Premium Inkjet ransparency Film/HP Premium Plus
nkjet Transparency Film)
hoto paper (HP Premium Plus Photo aper/HP Premium Photo Paper/HP hoto Paper/HP Colorfast Photo aper/HP Everyday Photo Paper*/HP hoto Quality Inkjet Paper*)
paper types supported by hp business inkjet printer 3000 series
duplex
auto-
unit
Caution
Some media, such as envelopes and cards, can be used with only Tray 1 or the optional multipurpose tray. Using this media in Tray 3 or the auto-duplex unit can cause jams and might damage the printer and the auto-duplex unit.
setup & configure hp restricted 2-29
paper sizes, weights, and capacities
tray or bin size or type of
paper
ray
1/multipurpose
ray/manual feed
nit
aper (89 by 140 mm
3.5 by 5.5 inches) to 16 by 356 mm (8.5 by
14 inches)
.S. Letter .S. Legal .S. Executive
IS Executive
4
IS B5
SO B4
ustom sizes larger than etter and smaller than egal ransparencies (same izes as paper)
nvelopes (98 by 191
m (3.9 by 7.5 inches) to
162 by 229 mm (6.4 by
inches)
ards (89 by 140 mm
3.5 by 5.5 inches) to
127 by 203 mm (5 by 8
nches)
hoto paper (same sizes s paper)
weight capacity
0-105 g/m2
16- 28 lb
ond)
.A.
5 to 90 /m2
110-199
/m2 (20-24
b envelope)
110 to 199
/m2 (29-53
b index)
ingle sheet (manual
eed ) or up to 100
heets (multipurpose
ray)
2-30 hp restricted setup & configure
ray 2 nd Tray
uto­uplex nit
aper (216 x 259 mm (8.5 by 11
nches) to 216 by 356 mm (8.5 by
14 inches)
.S. Letter .S. Legal .S. Executive
IS Executive
4
IS B5
ustom sizes larger than Letter and
maller than Legal
ransparencies (same sizes as paper) aper (all sizes between B5 and
egal)
supported paper sizes, weights, and capacities
0 to
105
/m2
.A.
0 to
105
/m2
p to 300 sheets (Tray 2) r 700 sheets (Tray 3) of lain paper
p to 50 sheets
.A.
setup & configure hp restricted 2-31
guidelines for loading paper
The guidelines for loading paper are:
• The default size for all trays is 216 by 279 mm (8.5 by 11 inches) or A4.
• For Tray 2 and Tray 3, insert media with side for printing face-down with the short edge
of the paper facing the rear of the printer. To print horizontally (landscape orientation), select landscape.
• When loading Tray 1, position the media with side for printing face-up with the left
edge of the media against the left edge of the tray(looking from back) . For preprinted forms and letterhead, load the media with the top edge feeding into the printer first.
• If you purchased the optional multipurpose tray, which is installed in the Tray 1
location, position the media face-up against the right edge of the tray first (facing front of printer), and then slide the media down into the tray. Load the media print­side up. For preprinted forms and letterhead, load the media with the top edge feeding into the printer first.
• To prevent jams, load only one type of media at a time into a tray. Also, when adding
media, always remove the existing media and realign the media width and length guides to fit the new media.
• Always use media that conforms to the printer specifications. For more information
about types of media that can be used with the printer, see the topic “paper sizes, capacities, and weights.”
• Do not use paper that is heavily textured or does not absorb ink well. This type of paper
can cause poorly filled graphics or text.
• The document margins must match (or exceed) a margin setting of 4 mm.
2-32 hp restricted setup & configure
printing a demo page
Print a demo page to perform the following activities:
• Check the printer setup.
• Check the printer hardware configuration.
Print a demo page without connecting the printer to the computer. The demo page does not ensure that the computer and printer are properly connected.
The steps to print a demo page by using the LCD control panel are:
Press the select button on the LCD control panel. This brings up the MENU
Press the down arrow button to highlight INFORMATION , and then press the select button.
Press the down arrow button to highlight PRINT DEMO , and then press the select button to print the demo page.
setup & configure hp restricted 2-33
demo page
2-34 hp restricted setup & configure
software installation requirements
specifications for operating system compatibility
• Windows 98, Windows Millennium Edition, Windows NT 4.0, Windows 2000,
Windows XP 32-bit (Professional and Home Editions), Windows XP 64-bit Edition
• Mac OS 8.6 - 9.2.2 (Classic)
• Mac OS X - 10.2.1
• OS/2
• Linux
• UNIX
• MS-DOS printer driver support through third-party applications
setup & configure hp restricted 2-35
specifications for network operating system compatibility
hp business inkjet printer 3000
• Windows 98, Windows Millennium Edition, Windows NT 4.0, Windows 2000,
Windows XP 32-bit (Professional and Home Editions), Windows XP 64-bit Edition
hp business inkjet printer 3000n
• Windows 98, Windows Millennium Edition, Windows NT 4.0, Windows 2000,
Windows XP 32-bit (Professional and Home Editions), Windows XP 64-bit Edition
• Novell IntranetWare, NetWare 4.x, 5.x, 6, NDS, and NDPS
• HP-UX 10.20, 11.x
• Solaris 2.5x, 2.6, 7, 8
• RedHat Linux 6.x, 7.x
• SuSE Linux 6.x
• Mac OS 8.6 - 9.2.2 (Classic)
• Mac OS X - 10.2.1
• IBM OS/2 Warp 4.x
• AIX 3.2.5 and later
• MPE-iX*
• Artisoft LANtastic*
• Microsoft Windows Terminal Server Edition 4.0
• Windows 2000 Server Terminal Services with Citrix MetaFrame 1.8
• Windows XP Server Terminal Services with Citrix MetaFrame 1.8
hp business inkjet printer 3000dtn
• Windows 98, Windows Millennium Edition, Windows NT 4.0, Windows 2000,
Windows XP 32-bit (Professional and Home Editions), Windows XP 64-bit Edition
• Novell IntranetWare, NetWare 4.x, 5.x, 6, NDS, and NDPS
• HP-UX 10.20, 11.x
• Solaris 2.5x, 2.6, 7, 8
• RedHat Linux 6.x, 7.x
• SuSE Linux 6.x
• Mac OS 8.6 - 9.2.2 (Classic)
• Mac OS X - 10.2.1
• IBM OS/2 Warp 4.x
• AIX 3.2.5 and later
• MPE-iX*
• Artisoft LANtastic*
• Microsoft Windows Terminal Server Edition 4.0
• Windows 2000 Server Terminal Services with Citrix MetaFrame 1.8
• Windows XP Server Terminal Services with Citrix MetaFrame 1.8
2-36 hp restricted setup & configure
contents of software CD ROM
Windows NT4/2000/XP/9X/ME users
• Setup resources, including user-friendly CD shell, fonts, and web registration
• Printer drivers, including PCL5C/6 and PostScript emulation printer drivers
• Documentation, including readme file, user guide, and HP Jetdirect Administrator’s
Guide
Mac OS 8.6 - 9.2.2 (Classic) and OS X - 10.2.1 users
• Apple PS LaserWriter printer driver (Classic Only), hp business inkjet printer 3000
series PPD
• Web Register
• User Guide
• business inkjet printer 3000 series web site
• Release Notes
Unix/Linux users
• Readme files in corresponding sub-directories
• Solutions available on IBM Website
setup & configure hp restricted 2-37
startup page of CD browser
The startup page of the CD browser consists of the following options:
Install printer driver : Install the necessary software from the computer or the network.
Browse documentation : Browse the latest documentation available for the printer.
Register product: Register the printer by using this option.
Customization utility : Create a custom software installer that can be copied to floppy
disks, the local hard drive, or the network drive.
Optional software : Install various optional software that are available for the printer.
startup page of the CD browser
2-38 hp restricted setup & configure
installing the printer software
Install the printer software for local or network printing.
cable considerations
Warning
Warning
Warning
printer software components for Windows
It is recommended that you install the software before you connect the printer to the computer. Do not connect the cable until you are prompted by the computer.
Windows XP 64-bit requires hardware-first installation. See “Hardware-first installation for Windows XP.”
Ensure not to connect the printer by using both the USB and parallel cable.
In most cases, after you install the printer software and connect a printer to the computer, you can install additional printers with USB cables without reinstalling the printing software.
The printer software includes:
• Printer drivers:
• PCL 5C/6
• PostScript (PS) level 3 emulation
• Toolbox
• Screen fonts
• Customization utility
setup & configure hp restricted 2-39
software-first installation
Warning
Note
Windows XP 64-bit requires hardware-first installation. See “Hardware-first installation for Windows XP.”
Start Windows and make sure that no other Windows applications are running.
Insert the Starter CD into the CD-ROM drive. The CD menu runs automatically.
If the CD does not run automatically, click Start , and then click Run . At the command line box, type the letter of your computer's CD-ROM drive followed by :\SETUP (for example, type D:\SETUP).
On the CD menu, click Install Printer Driver .
installing the printer software
Choose your language, and then click OK .
Follow the instructions on the screen.
2-40 hp restricted setup & configure
Click Connected to this computer , and then click Next .
Warning
In the Select Port screen, click USB , and then click Next .
When connecting the printer using a USB cable, you can install either the PCL 6 or the Postscript printer driver at any time.
setup & configure hp restricted 2-41
Follow the instructions on the screen to complete the installation.
2-42 hp restricted setup & configure
Connect the USB cable to the computer and the printer. The Found New Hardware wizard appears on the screen and the printer icon is created in the Printers folder.
setup & configure hp restricted 2-43
hardware-first installation
If you have connected the USB cable to the ports on the computer and the printer before installing the printer software, the Found New Hardware wizard appears on the computer screen.
In the Found New Hardware wizard, click Next .
Click Search for the best driver for your device (Recommended) , and then click Next .
Insert the Starter CD into the CD-ROM drive. If the CD menu appears, click Exit twice to close the CD menu.
Select Specify a location , click Browse to locate the installation files for the operating system the computer is using, and then click OK .
• For Windows 98 and Windows Me, use DRIVERS\<PRINTER
DRIVER>\WIN9X_ME\<LANGUAGE>. For example, DRIVERS\PCL6\WIN9X_ME\ENGLISH contains the installation files for the English version of the PCL 6 printer driver.
• For Windows 2000, use DRIVERS\<PRINTER DRIVER>\WIN2K\ <LANGUAGE>. For
example, DRIVERS\PS3\WIN2K\ENGLISH contains the installation files for the English version of the PS 3 printer driver for Windows 2000.
Click Next , and then follow the instructions on the screen.
Click Next , and then click Finish .
hardware-first installation for Windows XP
Warning
If you are using Windows 98 or Windows Millennium Edition, repeat steps 3 to 6 to finish the installation.
If you have connected the USB cable to the ports on the computer and the printer before installing the printer software, the Found New Hardware wizard appears on the computer screen.
In the Found New Hardware wizard, click Install the software automatically (Recommended) , and then click Next .
In the Select Port screen, click USB Printing Support , which allows you to access the printer status using the Toolbox.
If you want to use USB Printing Support and you see more than one option, select the USB Printing Support option from Microsoft.
Click Next and then click Finish .
In the second Found New Hardware Wizard, click Next .
Click the best driver for your operating system. For Windows XP 64-bit, click either HP Business Inkjet 3000 PCL 5C or HP Business Inkjet 3000 PS . For Windows XP 32-bit, click HP Business Inkjet 3000 PS , and then click Next .
2-44 hp restricted setup & configure
If you see the Hardware Installation warning screen, click Continue Anyway . Otherwise, proceed to step 7.
Click Finish .
connecting the printer using a USB cable
Use a universal serial bus (USB) cable if the computer has a USB port and is running Windows 98, Windows Millennium Edition (Me), Windows 2000, or Windows XP. If your computer does not meet these specifications, connect the printer to your computer using a parallel cable.
connecting the printer using a parallel cable
Use a parallel cable to connect the printer to the computer if the computer has a parallel port and is running Windows 95, Windows 98, Windows Millennium Edition, Windows NT 4.0, Windows 2000, or Windows XP.
Start Windows and make sure that no other Windows applications are running.
Insert the Starter CD into the CD-ROM drive. The CD menu runs automatically.
Note
Warning
If the CD menu does not run automatically, click Start , click Run , and and at the command line box, type the letter of your computer's CD-ROM drive followed by :\SETUP (for example, type D:\SETUP).
On the CD menu, click Install Printer Driver .
Choose your language, and then click OK .
Follow the instructions on the screen.
Click Connected to this computer , and then click Next .
Be sure the Parallel check box is selected. Use the drop-down menu to select the parallel port to which the printer is connected.
If the Express Install using HP recommended defaults check box is selected, the installation program uses default options. If you want to specify the installation options, clear this check box.
Follow the instructions on the screen to complete the installation.
Connect the parallel cable to the computer and the printer.
connecting the printer using a network connection
When setting up the printer using a network connection, connect the printer to the network first, and then install the software.
setup & configure hp restricted 2-45
If an HP Jetdirect print server was purchased separately, install it in the printer. The print server must be installed before you install the printer software. For more information about installing the HP Jetdirect print server, see “Installing optional accessories.”
Warning
Warning
The HP Jetdirect print server is pre-installed in the HP Business Inkjet 3000n and 3000dtn printer configurations.
Connect the network cable between the HP Jetdirect print server and a network port.
Start Windows and make sure no other Windows applications are running.
Insert the Starter CD into your CD-ROM drive. The CD menu runs automatically.
If the CD menu does not run automatically, click Start , click Run , and at the command line box, type the letter of your computer's CD-ROM drive followed by :\SETUP (for example, type D:\SETUP).
On the CD menu, click Install Printer Driver .
Choose your language, then click OK .
Follow the instructions on the screen.
Click Connected to the network , and then click Next .
Click Basic Server or Peer-to-Peer Network Setup , and then click Next .
Follow the instructions on the screen to complete the installation.
2-46 hp restricted setup & configure
browsing documentation
Browse the latest documentation available for the printer by using the Browse Documentation option. Access the following documentation using the CD browser:
Release Notes – Includes installation and late-breaking information.
User’s Guide – Includes the information related to:
• Setting up the printer
• Installing the printer software
• Troubleshooting the printer
• Maintaining the printer
HP JetDirect Guide – Enables you to access the following information:
• Configure the printer for network printing
• Troubleshoot the HP JetDirect print server
Setup Poster – A graphical, wordless roadmap to set up the printer.
Printer Web Site – Enables you to access the printer Web site for information related to the printer. Click the Printer Web site button to access the following Web site: http://www.hp.com/.
browse documentation
setup & configure hp restricted 2-47
registering the product
Register the printer by clicking the Register Product button. This button enables access to the following Web site: http://register.hp.com/
Perform the following activities by accessing the hp registration Web site:
• Create a profile
• Update a profile
Acquire the following information by accessing the hp registration Web site:
• Enhanced customer service
• Fast expert technical support
• Timely notices of product and software upgrades
• Free newsletters with exclusive guidelines
• Special offers specific to your requirements
2-48 hp restricted setup & configure
customization utility
Create a custom software installer that can be copied to floppy disks, local hard drives, or network drives. Perform the following activities by accessing the customization utility option:
Copy Printer Drivers Only – Copy the printer driver to selected media. The resulting files can be used with Add Printer Wizard of Microsoft.
Create Customized Installer – Create an interactive installer customized by language, operating system, model, and components.
Copy Entire Printing System Installer – Copy the printing system installer for the selected language and operating system to media other than floppy disks, for example shared network location.
setup & configure hp restricted 2-49
optional software
The optional software available for the printer includes:
HP WebJet Admin – Download HP WebJet Admin from the Internet for a network printer management tool that is Web browser-based. Download HP WebJet Admin from the following URL: http://www.hp.com/go/webjetadmin
PANTONE Color Palletes – Download PANTONE color palletes.
optional software
2-50 hp restricted setup & configure
Loading...
Buy Points How it Works FAQ Contact Us Questions and Suggestions Privacy Policy Cookie Policy Terms of Use