HP Business InkJet 3000, Business InkJet 3000dtn, Business InkJet 3000n User Guide

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hp business inkjet

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permission is prohibited except as allowed under copyright laws. Edition 1, 11/2002

Warranty

The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information.

HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Trademark Credits

Adobe

, Adobe® PostScript®3™, Acrobat®, and PostScript® are trademarks of Adobe

Systems Incorporated. AutoCAD™ is a U.S. trademark of Autodesk, Inc. HP-UX Release 10.20 and later and HP-UX Release 11.00 and later (in both 32 and 64-

bit configurations) on all HP 9000 computers are Open Group UNIX 95 branded products. Microsoft

, MS-DOS®, MS Windows®, Windows®, and Windows NT® are U.S. registered

trademarks of Microsoft Corporation. Netscape and Netscape Navigator are U.S. trademarks of the Netscape Communications

Corporation. *PANTONE Pentium

is Pantone, Inc.'s check-standard trademark for color.

is a U.S. registered trademark of Intel Corporation.

TrueType™ is a U.S. trademark of Apple Computer, Inc.

is a registered trademark of the Open Group.

UNIX

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Contents

Getting started

Additional resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Printer configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

HP Business Inkjet 3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

HP Business Inkjet 3000n . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

HP Business Inkjet 3000dtn. . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Setting up

Understanding printer parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Setting up the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Set up the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Connect the power cord and turn on the printer. . . . . . . . . . 2-5

Set up the LCD control panel for your language (optional) . 2-5

Install the ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Install the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Install the printer software and connect the interface cable. 2-7

Enable optional accessories in the printer driver . . . . . . . . 2-17

Installing optional accessories

Multipurpose tray (100-sheet tray) . . . . . . . . . . . . . . . . . . . . . . . 3-1

Installing the optional multipurpose tray. . . . . . . . . . . . . . . . 3-2

700-sheet tray (Tray 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Auto-duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Installing the auto-duplex unit . . . . . . . . . . . . . . . . . . . . . . . 3-3

HP Jetdirect print server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Installing an HP Jetdirect print server . . . . . . . . . . . . . . . . . 3-4

Obtaining more information . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Additional printer memory and font DIMMs . . . . . . . . . . . . . . . . 3-8

EIO hard disk drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Installing memory and font DIMMs. . . . . . . . . . . . . . . . . . . . 3-8

Checking memory installation . . . . . . . . . . . . . . . . . . . . . . 3-10

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Setting printer options

Understanding the LCD control panel . . . . . . . . . . . . . . . . . . . . 4-1

Printing an LCD control panel menu map. . . . . . . . . . . . . . . . . . 4-2

Changing LCD control panel menu settings. . . . . . . . . . . . . . . . 4-3

Retrieve Job menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Information menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Paper Handling menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Configure Device menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Printing menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Print Quality menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

System Setup menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

I/O menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15

Resets menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16

Diagnostics menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16

Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17

EIO menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18

Resetting the HP Jetdirect print server . . . . . . . . . . . . . . . 4-19

Configuring network connectivity

Configuring Novell NetWare frame type parameters . . . . . . . . . 5-1

Configuring TCP/IP parameters . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Setting the link speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Disabling network protocols (optional) . . . . . . . . . . . . . . . . . . . . 5-4

Selecting and using print media

Media and paper-handling specifications . . . . . . . . . . . . . . . . . . 6-1

Supported media types . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Supported media sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Media handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Selecting and loading print media . . . . . . . . . . . . . . . . . . . . . . . 6-6

Tips for loading media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

Configuring trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

Loading Tray 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

To set media size and type in the LCD control panel. . . . . 6-10

Using the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11

Changing printer settings in Windows . . . . . . . . . . . . . . . . 6-11

Changing printer settings in the Mac OS . . . . . . . . . . . . . . 6-12

Printing using the printer drivers . . . . . . . . . . . . . . . . . . . . 6-13

Printing on special media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16

Printing on envelopes and cards . . . . . . . . . . . . . . . . . . . . 6-17

Printing on transparencies . . . . . . . . . . . . . . . . . . . . . . . . . 6-18

Printing on heavy media. . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19

Printing on custom size media . . . . . . . . . . . . . . . . . . . . . . 6-20

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Printing on both sides of the page . . . . . . . . . . . . . . . . . . . . . . 6-21

Guidelines for printing on both sides of a page . . . . . . . . . 6-21

Layout options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22

Using remote diagnostics tools

Using the Toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Using the embedded Web server. . . . . . . . . . . . . . . . . . . . . . . . 7-3

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Gaining access to the embedded Web server. . . . . . . . . . . 7-4

Embedded Web server pages . . . . . . . . . . . . . . . . . . . . . . . 7-4

hp instant support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10

Using hp instant support . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11

Security and privacy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11

HP Web Jetadmin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12

Troubleshooting and maintaining the printer

General troubleshooting tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

Quick checkup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

Printing a Configuration page. . . . . . . . . . . . . . . . . . . . . . . . 8-4

Printing a Supplies Status page. . . . . . . . . . . . . . . . . . . . . . 8-5

Solving advanced printer problems . . . . . . . . . . . . . . . . . . . . . . 8-6

Problems with the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6

Printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11

Color problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17

Media-handling problems. . . . . . . . . . . . . . . . . . . . . . . . . . 8-20

Solving media feed problems . . . . . . . . . . . . . . . . . . . . . . . . . . 8-23

Incorrect media type or size. . . . . . . . . . . . . . . . . . . . . . . . 8-23

Incorrect resolution (dpi) and media type combinations. . . 8-24

Media jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-25

Maintaining the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-31

Cleaning the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-31

Cleaning the printhead contacts. . . . . . . . . . . . . . . . . . . . . 8-32

Aligning the printheads. . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-34

Replacing ink cartridges and printheads . . . . . . . . . . . . . . . . . 8-34

Replacing ink cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . 8-34

Replacing printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-35

Calibrating color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-36

Calibrating linefeed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-37

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Ordering supplies and accessories

Available accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

Paper handling accessories. . . . . . . . . . . . . . . . . . . . . . . . . 9-1

DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

Interface cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

Networking accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4

Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4

Printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4

Everyday paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4

Business communication paper . . . . . . . . . . . . . . . . . . . . . . 9-5

Presentation paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6

Photo paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7

Customer support and printer specifications

Contacting customer support . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1

HP help on the Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1

hp instant support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

Printer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3

Hewlett-Packard Limited Warranty Statement . . . . . . . . . . . . 10-11

Safety and regulatory statements. . . . . . . . . . . . . . . . . . . . . . 10-13

Power Cord statement . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-13

LEDs classification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-13

Energy consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-13

FCC statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-13

Declaration of Conformity statement/

Normes de sécurité (Canada) . . . . . . . . . . . . . . . . . . . . . 10-15

EMI statement (Europe). . . . . . . . . . . . . . . . . . . . . . . . . . 10-15

EMI statement (Korea). . . . . . . . . . . . . . . . . . . . . . . . . . . 10-15

Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . 10-16

Printing using PostScript emulation

Installation notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Upgrading from an older version of Windows . . . . . . . . . . . A-1

Identifying different printer drivers in Windows NT 4.0. . . . . A-2

Installing the printer driver only. . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Current HP Business Inkjet users . . . . . . . . . . . . . . . . . . . . A-3

Specific printer features/issues. . . . . . . . . . . . . . . . . . . . . . . . . . A-3

Paper Type (Windows 98) or Media Type

(Windows NT 4.0) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

Print Color as Gray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

Pages per Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

Watermark Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6

Job Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8

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LCD control panel messages

LCD control panel message types . . . . . . . . . . . . . . . . . . . . . . . B-1

Status messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Critical error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

LCD control panel messages . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

Index

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vi ENWW

Getting started

Thank you for purchasing this printer. This guide provides information about the following topics:

z Setting up the printer z Installing and using printer software z Installing optional accessories z Setting printer options z Connecting and using the printer on a network z Printing on different media types z Using remote diagnostic tools z Maintaining the printer z Solving problems with the printer z Printer supplies, support, and specifications z Emulated PostScript printing z LCD control panel messages

Additional resources

The following resources provide additional information abou t the printer:

z Setup poster

The setup poster provides illustrated setup information. A printed

version of this document is provided with the printer. Also, an

electronic version is available as an Adobe

Document Format (PDF) file on the Starter CD.

z Getting started guide

The getting started guide provides instructions for setting up the

printer, as well as warranty and regulatory information. This guide is

provided with the printer in a printed format.

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Acrobat® Portable

Toolbox (Windows only)

The Toolbox provides status and maintenance information about

the printer, as well as step-by-step guidance for printing tasks.

(Printer status information is only available if the printer is

connected to a network.) For more information, see “Using the

Toolbox.”

z Printer driver online help (Windows only)

The online help provides information about using the printer driver.

z HP Jetdirect Print Server Administrator’s Guide

This guide provides information for config uring an d troub leshooti ng

the HP Jetdirect print server used with this printer. It is available as

a PDF file on the Starter CD.

z Embedded Web server

The embedded Web server provides configuration, status, and

diagnostic information about the printer. It also includes links to

hp instant support and myPr intMileage, which are Web-based t ools

that help you diagnose and solve printer problems, and manage

your printing activities and printer supplies more effectively. The

embedded Web server can be used from a standard Web browser

or from the Toolbox (Windows only).

For more information, see “Using the embedded Web server.”

z hp instant support

hp instant support is a Web-based tool that provides you with

product-specific services, troubleshooting tips, and information

about your printer's ink and media usage. With th is information, you

can diagnose and solve printer problems, and manage your printing

activities and printer supplies more effectively. For more

information, see “Using hp instant support.”

z World Wide Web

The following HP websites have the latest printer software, product

information, and support information available for the printer.

• http://www.hp.com/support/businessinkjet3000

• http://www.hp.com

1-2 ENWW

Printer configurations

This printer is available in the configurations described in this section.

HP Business Inkjet 3000

The HP Business Inkjet 3000 printer is a four-color Inkjet printer that prints up to 21 pages per minute (ppm) in monochrome (black and white) and 17 ppm in color in Fast mode. The laser-equivelant speed is 10 ppm for monochrome and 8 ppm for color. (Laser-equivalent speed is the print speed that can be expected in relation to the pages-perminute speed of laser printers.) This configuration of the printer can produce 2400 by 1200 dots per inch (dpi) in Photo mode (using the PCL 6 printer driver for Windows).

z Trays. The printer comes with a tray that holds up to 300 sheets of

print media, and up to 50 transparencies (Tray 2). It supports letter,

legal, executive, JIS executive, A4, JIS B5, and ISO B5 size media.

The printer also comes with Tray 1, which provides a straight-

through paper path and feeds a single sheet of media at a time.

z Connectivity. The printer provides a parallel port and a universal

serial bus (USB) port for connectivity. The printer also conta ins two

enhanced input/output (EIO) slots and a standard bidirectional

parallel cable interface (IEEE-1284 compliant).

z Memory. The printer contains 64 megabytes (MB) of synchronous

dynamic random access memory (SDRAM) on the formatter and

24 MB SDRAM on the printer base. To allow for memory

expansion, the printer has three DIMM slots that accept 64 or

128 MB RAM each or 4 MB flash DIMMs. This printer can support

up to 344 MB of memory (including the 24 MB on the printer base).

HP Business Inkjet 3000n

The HP Business Inkjet 3000n printer includes the features of the HP Business Inkjet 3000, plus an HP Jetdirect print server. An HP Jetdirect print server allows the printer to be shared in a network environment by connecting the printer directly to the network.

HP Business Inkjet 3000dtn

The HP Business Inkjet 3000dtn printer includes the features of the HP Business Inkjet 3000n printer, plus a 700- sheet tray (Tray 3) and an auto-duplex unit for automatic 2-sided printing.

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Setting up

Understanding printer parts

1 LCD control panel 2 Top cover 3 Printhead cover 4 Ink cartridge cover

5 Simplex unit or optional auto-duplex unit 6 Output bin 7 Tray 2 8 Media level indicators 9 Tray 3 (optional) 10 Tray 3 base (holds Tray 3 and supports the printer)

ENWW 2-1

1 Ink cartridge cover 2 Printhead cover 3 Hook (connects to the catch and must be engaged for the printer

to operate)

4 Printhead latch (provides access for installing or removing

printheads from their color-coded sockets)

Note To open the printhead latch, you must turn on the printer.

5 Printheads 6 Catch (metal bar that secures the hook and engages the

printhead latch) 7 Ink cartridges

2-2 ENWW

1 Tray 1

Note The printer comes with a single sheet manual feed unit in the Tray 1

location. You can purchase a multipurpose tray as an optional accessory, which is installed in place of the single sheet manual feed unit in the Tray 1 location. For more information, see “Multipurpose tray (100-sheet tray).”

2 EIO slots (allow EIO accessories to be installed; The HP Business

Inkjet 3000n and 3000dtn configurations come with an HP Jetdirect

print server in one of these slots)

3 DIMM cover 4 USB port 5 Parallel port 6 Power input

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Setting up the printer

To set up the printer, complete the following steps. For illustrated setup information, see the setup poster.

Step 1: Set up the printer

1 Select a location for the printer that is level, sturdy, and can support

all corners of the printer, such as a low table. The locat i on should

be about 25 cm (10 inches) away from a wall to provide easy

access to the rear of the printer for using Tray 1. 2 If your printer was shipped with Tray 3 or you purchased Tray 3 as

an optional accessory, unpack Tray 3. Otherwise, go on to step 3.

a Position Tray 3 in the location where you want to place

the printer.

b Remove the tape and packing materials from Tray 3, including

the foam block located inside the tray.

3 Two people should lift the printer. Each person should grasp the

printer in the front just under the lip below the LCD control panel,

and in the rear by the indentation on either side of Tray 1.

Alternately, each person can hold on to the bottom of the printer

during lifting.

WARNING! It is strongly recommended that tw o people lift or move the p rinter.

The printer is top-heavy and can tip if lifted by only one person. The side of the printer that holds the i nk cartridges and p rintheads is considerably heavier than the other side.

WARNING! Do not attempt to move the printer by holding on to Tray 2 in the

front or Tray 1 in the back. This can damage the printer and might cause you to lose your grip on the printer.

4 Move the printer to the prepared location. Be sure that the foam

packing cushions are removed from the bottom of the printer.

Gently place the printer on the prepared location.

-Or-

If installing Tray 3, align the front edge of the printer with the

front edge of the Tray 3 base. Gently lower the printer onto the

Tray 3 base.

2-4 ENWW

WARNING! Be careful to keep your fingers and hands clear of the bottom of

the printer.

5 Remove the tape and packing materials from the printer.

Step 2: Connect the power cord and turn on the printer

1 Connect the power cord to the printer and an alternating current

(AC) power receptacle. 2 Press (power button) on the LCD control panel to turn on

the printer.

For a description of LCD control panel button s, see “Understanding

the LCD control panel.”

WARNING! To prevent electric shock, connect the power cord to a grounded

power receptacle only. Use only the power cord included with the printer.

Step 3: Set up the LCD control panel for your language (optional)

When the printer is turned on for the first time, you have the option to set the language for the LCD control panel messages.

To select the LCD control panel language

1 Press (select button) on the LCD control panel. 2 Press (down arrow button) to highlight

then press (select button) 3 Press (down arrow button) to highlight SYSTEM SETUP, and then

press (select button). 4 Press (down arrow button) to highlight

press (select button). 5 Press (down arrow button) or (up arrow button) to scroll

through the language list and highlight the language of your choice.

6 Press (select button) to confirm the language selection. 7 Press (pause/resume button) to return the prin te r to th e

READY state.

ENWW 2-5

CONFIGURE DEVICE, and

LANGUAGE, and then

Step 4: Install the ink cartridges

1 Make sure the pr int er is turn ed on. 2 Lift the ink cartridge cover. 3 Remove each ink cartridge from its package. 4 Align the colored arrows, and then insert each ink cartridge into its

color-coded slot. 5 To ensure proper contact, press firmly on the cartridges until they

snap into place.

Note When replacing ink cartridges, install the new ink cartridges right

away. Ink cartridges should not be removed from the printer for long periods of time.

Step 5: Install the printheads

CAUTION Before you lift the printhead cover, make sure that the printer

is plugged in and turned on. Otherwise, you cannot install the printheads.

1 Lift the printhead cover. 2 To open the latch, lift it from the rear (item 1 in the graphic) and

then pull it forward and down to release the hook from the metal

catch (item 2 in the graphic).

CAUTION Do not attempt to force open the printhead latch. The printhead

carriage will move to the left when the printer is turned on, enabling you to open the latch.

2-6 ENWW

3 Lift and push the latch toward the back of the printer (item 3 in

the graphic).

4 Remove each printhead from its package. 5 Remove the protective tape from each printhead. 6 Remove the plastic cap from each printhead by pulling down as

indicated by the arrow on the cap.

7 Insert each printhead into its color-coded slot.

Note The color order of the printheads does not corresp ond with the color

order of the ink cartridges.

8 Press firmly on each printhead to ensure proper contact

after installation. 9 Pull the latch all the way forward and down, and engage the catch

with the hook (item 2 in the graphic). Push the latch towards the

back of the printer. You might have to apply some pressure to close

the latch.

10 Close the printhead cover and the ink cartridge cover. 11 Wait while the printer aligns the printheads. This can take abo ut 20

minutes. When the process is complete, an alignment page prints.

If no alignment page prints, check to make sure there is media in

the trays.

Step 6: Install the printer software and connect the interface cable

You can install the printer software for local printing or network printing. For local printing, you can connect the printer using a USB cable or a parallel cable.

For more information about using USB or parallel interface connections with your computer, see the documentation that came with your computer.

ENWW 2-7

Windows printer software components

The printer software for Windows includes the following components:

z Printer drivers

Printer drivers access the printer features and allow the computer

to communicate with the printer. The following printer drivers can

be used with the printer:

• PCL 5c

• PCL 6

• PostScript (PS) level 3 emulation

The following printer drivers are included with the printer.

Operating system

Windows 98, Millennium Windows NT 4.0 Windows 2000 Windows XP 32-bit Windows XP 64-bit**

PCL 5c PCL 6 PS

*Printer features vary among printer drivers and operating systems. **Windows XP 64-bit printer drivers are available only at

http://www.hp.com.

See the online Help in your printer driver for availability of features. For more information about printing using the emulated PostScript

printer driver, see “Printing using PostScript emulation.”

z Toolbox

The Toolbox provides printer status and maintenance information

about the printer. For more information, see “Using the Toolbox.”

z Screen fonts

Screen fonts (also called “printer matching font s”) are fonts used by

the computer that correspond to the fonts in the printer.

Adobe PostScript

3™ screen fonts are also included.

z Customization Utility

This utility lets you copy the selected installation options in the

printer software onto floppy disks, to a hard drive, or to a

network drive.

2-8 ENWW

Note Printer installation software for UNIX® (HP-UX, Sun Solaris)

networks is available for download at

http://www.hp.com/support/net_printing.

For more information about using Linux with HP printer s, see http://hp.sourceforge.net.

For information about using the IBM PostScript 3 emulation prin ter driver for IBM OS/2, see

http://www.hp.com/support/businessinkjet3000.

If you are using Windows NT 4.0, Windows 2000, or Windows XP, you must have administrator privileges to install a printer driver.

ENWW 2-9

Macintosh printer software components

The printer software for Macintosh includes the following components:

z PostScript Printer Description files (PPDs) (Mac OS 8.6 to

Mac OS 9.2.2)

PPDs, in combination with the Apple LaserWriter 8 printer driver,

access the printer features and allow the computer to communicate

with the printer. An installation program for the PPDs and other

software is provided on the Starter CD. Use the Apple

LaserWriter 8 printer driver that comes with the computer.

z Printing Dialog Extensions (PDEs) (Mac OS X)

PDEs are code plug-ins that provide access to printer features,

such as number of copies, print on both sides, and quality settings .

An installation program for the PDEs and other softwa re is provided

on the Starter CD.

z HP LaserJet Utility

The HP LaserJet Utility allows control of features that are not

available in the printer driver. Use the illustrated screens to select

printer features and complete tasks with the printer, such as the

following:

• download files, view fonts, and change many of the printer settings

• check the ink cartridge levels

• configure and set the printer for Internet Protocol (IP) or

AppleTalk printing

Note The HP LaserJet Utility is not supported for the Korean, Japanese,

Simplified Chinese, and Traditional Chinese languages.

2-10 ENWW

Connecting the printer using a USB cable in Windows

Use a USB cable to connect the printer to the computer if the computer has a USB port and is running Windows 98, Windows Millennium Edition (Me), Windows 2000, or Windows XP.

If your computer does not meet these specifications, connect the printer to your computer using a parallel cable.

In most cases, after you install the printer softwar e an d conn e ct a printer to the computer, you can install additional printers with USB cables without reinstalling the printing software.

Note It is recommended that you install the software before you connect

the printer to the computer. Do not connect the USB cable until yo u are prompted by the printer

installation software.

Software-first installation

1 Start Windows and make sure no other Windows applications

are running.

2 Insert the Starter CD into the CD-ROM drive. The CD menu runs

automatically. If the CD menu does not run automatically, click Start, and then

click Run. At the command line box, type the letter of your computer's CD-ROM drive followed by :\SETUP (for example, type D:\SETUP).

3 On the CD menu, click Install Printer Driver. 4 Choose your language, and then click OK. 5 Follow the instructions on the screen. 6 Click Connected to this computer, and then click Next. 7 In the Select Port screen, click USB, and then click Next.

Note When connecting the printer using a USB cable, you can inst all only

one of the printer drivers (PCL 5c, PCL 6, or PS) at a time.

ENWW 2-11

8 Follow the instructions on the screen to complete the installation. 9 Connect the USB cable to the computer and the printer. The Found

New Hardware wizard appears on the computer screen, and the printer icon is created in the Printers folder.

Note If your computer is running Windows 98 or Windows Millennium

Edition, the installation program prompts you to restart the computer. Plug in the USB cable only after Windo ws has restarted. You can also choose to restart the computer at a later time.

Hardware-first installation

Note Before you can install the printer software on a comp ute r run nin g

Windows XP 64-bit, you must download the printer software from

http://www.hp.com.

If you have connected the USB cable to the ports on the computer and the printer before installing the printer software, the Found New Hardware wizard appears on the computer screen.

1 In the Found New Hardware wizard, click Next. 2 Click Search for the best driver for your device

(Recommended), and then click Next.

3 Insert the Starter CD into the CD-ROM drive.

If the CD menu appears, click Exit twice to close the CD menu.

4 Select Specify a location, click Browse to locate the installation

files for the operating system the computer is using, and then click OK.

• For Windows 98 and Windows Millennium Edition, use DRIVERS\<PRINTER DRIVER>\WIN9X_ME\<LANGUAGE>. For example, DRIVERS\PCL6\WIN9X_ME\ENGLISH contains the installation files for the English version of the PCL 6 printer driver.

• For Windows 2000 and Windows XP, use DRIVERS\<PRINTER DRIVER>\WIN2K_XP\<LANGUAGE>. For example, DRIVERS\PS\WIN2K_XP\ENGLISH contains the installation files for the English version of the PS 3 printer driver.

5 Click Next, and then follow the instructions on the screen. 6 Click Next, and then c lick Finish. 7 If you are using Windows 98 or Windows Millennium Edition,

complete steps 3 through 6 again to finish the installation.

2-12 ENWW

Connecting the printer with a USB cable in the Mac OS

Note When setting up the printer using a USB cable, install the softwar e

first, and then connect the printer to the computer.

1 Insert the Starter CD into the CD-ROM drive. The CD menu runs

automatically. If the CD menu does not run automatically, double-click the CD icon

on the desktop, and then double-click the ClassicInstaller icon (if you are using Mac OS 8.6 to Mac OS 9.2.2) or the CarbonInstaller icon (if you are using Mac OS X). This icon is located in the Installer:<language> folder of the Starter CD (where <lang uage> is your language preference).

2 Follow the instructions on the screen. 3 Connect the cable between the ports on the computer and

the printer.

4 If you are using Mac OS 8.6 to Mac OS 9.2.2, complete steps 5

through 9.

-Or-

If you are using Mac OS X or later, complete steps 10 through 13.

Mac OS 8.6 to Mac OS 9.2.2

5 Open the Desktop Printer Utility:

• Mac OS 8.6 to Mac OS 9.0.x: On the hard drive, double-click the Desktop Printer Utility icon in the Apple Extras: Apple LaserWriter Software folder.

• Mac OS 9.1.x to Mac OS 9.2.2: On the hard drive, double-click the Desktop Printer Utility icon in the Applications (Mac OS 9): Utilities folder.

6 On the pop-up menu, select LaserWriter8, select Printer (USB)

from the list, and then click OK.

7 In the PostScript Printer Description (PPD) File section of the

window that appears, click Auto Setup.

8 Make sure HP Business Inkjet 3000 is selected and click Select. 9 Click Create. The printer icon appears on the desktop.

ENWW 2-13

Mac OS X

10 Open the Print Center (located in the Applications\Utilities folder),

and then click Add Printer.

11 On the pop-up menu, select USB. 12 If necessary, select the Zone. 13 Select HP Business Inkjet 3000 from the list, and then click Add.

A dot appears beside the printer name, indi cating that t his printer is now the default printer.

Connecting the printer using a parallel cable in Windows

Use a parallel cable to connect the printer to the computer if the computer has a parallel port and is running Windows 98, Windows Millennium Edition, Windows NT 4.0, Win dows 2000, or Windows XP.

1 Start Windows and make sure no other Windows applications

are running.

2 Insert the Starter CD into your CD-ROM drive. The CD menu runs

automatically. If the CD menu does not run automatically, click Start, click Run,

and at the command line box, type the letter of your computer's CD-ROM drive followed by :\SETUP (for example, type D:\SETUP).

3 On the CD menu, click Install Printer Driver. 4 Choose your language, and then click OK. 5 Follow the instructions on the screen. 6 Click Connected to this computer, and then click Next. 7 Be sure the Parallel check box is selected. Use the drop-down

menu to select the parallel port to which the printer is connected.

Note If the Express Install using HP recommended defaults check

box is selected, the installation program u ses default options. If you want to specify the installation options, clear this check box.

8 Follow the instructions on the screen to complete the installation. 9 Connect the parallel cable to the computer and the printer.

2-14 ENWW

Connecting the printer using a network connection in Windows

Note When setting up the printer using a network connection, connect

the printer to the network first, and then install the software.

1 If an HP Jetdirect print server was purchased separately, install it in

the printer. The print server must be installed before you install the printer software. For information about installing the HP Jetdirect print server, see “Installing optional accessories.”

Note The HP Jetdirect print server is pre-installed in the HP Business

Inkjet 3000n and 3000dtn printer configuration s.

2 Connect the network cable between the HP Jetdirect print server

and a network port.

3 Start Windows and make sure no other Windows applications

are running.

4 Insert the Starter CD into the CD-ROM drive. The CD menu runs

automatically. If the CD menu does not run automatically, click Start, and then

click Run. At the command line box, type the letter of your computer's CD-ROM drive followed by :\SETUP (for example, type D:\SETUP).

5 On the CD menu, click Install Printer Driver. 6 Choose your language, and then click OK. 7 Follow the instructions on the screen. 8 Click Connected to the network, and then click Next. 9 Click Basic Server or Peer -t o-Pe er N etwo rk Set u p , and then

click Next.

10 Follow the instructions on the screen to complete the installation.

For more information about network configuration, see “Configuring

network connectivity.”

ENWW 2-15

Connecting the printer with a network (Ethernet) cable in the Mac OS

When connecting the printer to a network in the Mac OS, make sure the HP Jetdirect print server is installed in the printer before you install the printer software. For more information about installing the HP Jetdirect print server, see “Installing optional accessories.”

1 Insert the Starter CD into the CD-ROM drive. The CD menu

runs automatically. If the CD menu does not run automatically, double-click the CD icon

2 Follow the instructions on the screen. 3 Connect the cable between the ports on the computer and

the printer.

4 If you are using Mac OS 8.6 to Mac OS 9.2.2, complete steps 5

through 9.

-Or-

If you are using Mac OS X, complete steps 10 through 13.

Mac OS 8.6 to Mac OS 9.2.2

5 Open the Desktop Printer Utility:

• Mac OS 8.6 to Mac OS 9.0.x: On the hard drive, double-click the Desktop Printer Utility icon in the Apple Extras: Apple LaserWriter Software folder.

• Mac OS 9.1.x to Mac OS 9.2.2: On the hard drive, double-click the Desktop Printer Utility icon in the Applications (Mac OS 9): Utilities folder.

6 On the pop-up menu, select LaserWriter8, select Printer

(AppleTalk) from the list, and then click OK.

7 In the PostScript Printer Description (PPD) File section of the

window that appears, click Auto Setup. 8 Make sure HP Business Inkjet 3000 is selected, and click Select. 9 Click Create. The printer icon appears on the desktop.

2-16 ENWW

Mac OS X

10 Open the Print Center (located in the Applications\Utilities folder),

and then click Add Printer. 11 If you are using an AppleTalk network, on the pop-up menu,

select AppleTalk.

-Or-

If you are using an LPR network, on the pop-up menu, select LPR

Printer using IP, and then type the IP address for the printer. 12 If necessary, select the Zone. 13 Select HP Business Inkjet 3000 from the list, and then click Add.

A blue dot appears beside the printer name, indicating that this

printer is now the default printer.

Step 7: Enable optional accessories in the printer driver

If you have installed an auto-duplex unit, Tray 3, or the multipurpose tray (which in installed in the Tray 1 location), you must enable these optional accessories in the printer driver.

If you are using operating systems other than Windows or Macintosh, you might need to enable optional accessories from the LCD control panel Printing menu. For more informati on, see “Printing menu.”

To enable optional accessories in Windows

1 Click Start, point to Settings, and then click Printers

(Windows 98, Windows Millennium Edition, Windows NT 4.0, and

Windows 2000).

-Or-

Click Start, and then click Printers and Faxes (Windows XP). 2 Right-click the icon for the desired printer driver, and then click

Properties.

• PCL 6: On the Configure tab, select the check boxes for your optional accessories, and then click OK.

• PCL 5c/PS: On the Device Options tab, click the optional accessories you want to enable, choose Installed from the drop-down menu, and then click OK.

Note For information on selecting and loading media for printing,

see “Selecting and loading print media.”

ENWW 2-17

To enable optional accessories in the Mac OS

Note Mac OS X automatically enables all optional accessories in the

printer driver when you install the printer software.

1 Click the printer’s desktop printer icon. 2 On the Printing menu, click Change Setup. 3 On the Change pop-up menu, select the optional accessory you

want to enable.

4 On the To pop-up menu, select Installed. 5 Click OK. 6 Repeat this procedure for each optional accessory you want

to enable.

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Installing optional

accessories

The following accessories are available for the printer.

z Multipurpose tray (100-sheet tray) z 700-sheet tray (Tray 3) z Auto-duplex unit z HP Jetdirect print server z Additional printer memory and font DIMMs

For information about ordering accessorie s, see “Ordering sup plies and

accessories.”

Multipurpose tray (100-sheet tray)

The multipurpose tray is designed to handle a variety of media types and sizes, including heavy paper and transparencies. The multipurpose tray is recommended if you print often on heavy paper or other special media that requires a straight-through pape r path because it can hold up to 100 sheets of media.

For information about using the multipurpose tray, see “To load media

in the optional multipurpose tray.”

ENWW 3-1

Installing the optional multipurpose tray

Note To install the multipurpose tray, you must first remove the single

sheet manual feed unit from the Tray 1 location at the back of the printer.

1 Grasp the handle under the single sheet manual feed unit. Firmly

pull to remove it from the printer. Keep this item for future use.

2 Slide the multipurpose tray into the Tray 1 opening at the back of

the printer until it snaps into place.

700-sheet tray (Tray 3)

Tray 3 can hold up to 700 sheets of standard weight pape r. Tray 3 is recommended if you frequently print multi-page documents or anticipate a high volume of printing.

For information about installing Tray 3, see “Setting up the printer.” For information about using Tray 3, see “To load media in Tray 2 or

optional Tray 3.”

3-2 ENWW

Auto-duplex unit

The printer can automatically print on both sides of paper with the auto-duplex unit. If your printer does not have an au to -d u plex un i t, one can be purchased separately. For information about using the auto-duplex unit, see “Printing on both sides of the page.”

Installing the auto-duplex unit

Two-sided printing (duplexing) might require additio nal memory. For more information, see “Additional printer memory and font DIMMs.”

1 Press and hold (power button) to turn off the print er. 2 Grasp the output bin by both sides and pull it straight out of the

printer. Do not lift or tilt the output bin while removing it. Set the output bin aside.

3 Grasp the handle under the front of Tray 2. Pull out Tray 2 until it

catches. Slightly lift up Tray 2, or move the tray counterclockwise, and pull it completely out of the printer. Set Tray 2 aside.

4 Grasp the handle under the front of the simplex unit. Avoid touching

the star wheels. Pull the simplex unit straight out of the printer, and set it aside. Keep the simplex unit for future use.

5 Look for the two guides inside the printer. Insert the rails of the

auto-duplex unit into these guides. Slide the auto-duplex unit into the printer until it locks into place.

ENWW 3-3

6 Insert Tray 2 into the Tray 2 case and push it firmly into the printer

until it locks into place.

Note If the tray will not close completely when it is reinserted, pull out the

tray half-way, and then push it in again until it closes completely.

7 Set the output bin on top of Tray 2. Push the output bin into the

printer. Be sure that both sides of the output bin sn ap into plac e.

Note You must configure the auto-duplex unit in the printer driver.

For more information, see “Enable optional accessories in the

printer driver.”

HP Jetdirect print server

Your printer can be shared in a network environment by connecting it directly to the network with an HP Jetdirect print server. An HP Jetdirect print server provides better performance than printing directly from a computer, and it provides flexibility in preparing a location for the printer.

Installing an HP Jetdirect print server

The HP Jetdirect print server can be used in both client-server and peer-to-peer printing configurations.

Note The HP Business Inkjet 3000n and 3000dtn come with an

HP Jetdirect print server installed. It is recommended that the printer be shared on a network through the print server.

If you own the HP Business Inkjet 3000n or 3000dtn, skip step 1 and go on to step 2, “Verify that the pr inter works.”

For a list of supported HP Jetdirect print servers, see “Networking

accessories.”

3-4 ENWW

Step 1: Install the HP Jetdirect print server

CAUTION The HP Jetdirect print server contains electronic components that

can be damaged by static electricity. To prevent buildup of static electricity, maintain frequent c ontact with any bare sheet metal surface on the printer. If possible, wear a grounding wrist strap (or similar device). Handle the print server carefully at all times. Avoid touching electronic components or circuit paths.

1 Press and hold (power button) to turn off the printer, and then

unplug the power cord.

2 Use a Phillips head screwdriver to loosen and remove the two

retaining screws holding the cover for the empty EIO slot onto the printer. Remove the cover. You will not need these screws and cover again.

3 Firmly insert the HP Jetdirect print server into the EIO slot.

4 Insert and tighten the retaining screws that came with the

HP Jetdirect print server.

5 Connect the network cable to the HP Jetdirect print server.

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Step 2: Verify that the printer works

1 Reconnect the power cord and turn on the printer. 2 Print a Configuratio n pa ge .

a Press (select button) on the LCD control panel. b Press (down arrow button) to highlight

then press (select button)

c Press (down arrow button) to highlight PRINT

CONFIGURATION

configuration page.

Note Because you have installed an HP Jetdirect print server, two

configuration pages print. The HP Jetdirect Configuration page contains setup information (for example, LAN HW ADDRESS) that might be needed for the next step.

If the Configuration page does not print, uninstall and reinstall the print server card to ensure that it is completely seated in the slot.

, and then press (select button) to print the

INFORMATION, and

3-6 ENWW

Obtaining more information

If you encounter any problems or difficulty printing over a network, see “Configuring network connectivity” and the following sources.

Document Description

HP Jetdirect Print Server Administrator's Guide

Documentation for the operating system and network operating system

This guide, included on the Starter CD, provides detailed information about setting up and using your HP Jetdirect print server. It also provides information about the following:

z HP Software Solutions for HP Jetdirect

print servers

z TCP/IP configurations z Using LPD (Lin e Printer Daemon) services

on the HP Jetdirect print server

z FTP printi ng z Configuration page messages and

troubleshooting

z Embedded Web server to access

configuration and management pages for the print server and device

This documentation came with your computer or yo ur network operating system. It describes basic network printing common to all network printers.

In addition to these sources, printer information and configuration features are available through HP Web Jetadmin. See “HP Web

Jetadmin” for more information.

For more information about HP Web Jetadmin and other HP network printing software, visit the website http://www.hp.com/support/

net_printing.

ENWW 3-7

Additional printer memory and font DIMMs

If you often print complex graphics or PostScript emulation documents, or if you print with the optional auto-duplex unit, you might want to add more memory to the printer. You can also install a font DIMM to print languages such as Japanese or Korean.

Note Adding memory to the printer will allow it to process more complex

PostScript emulation and PCL 5c a nd PCL 6 jo bs, but it migh t no t increase processing speed.

To find out how much memory is installed in the printer, print a configuration page. See “Printing a Configuration page.”

EIO hard disk drive

An EIO hard disk drive can be used for print job storage, and to permanently store downloaded fonts and forms in the printer. Unlike standard printer memory, items on the EIO hard disk drive remain in th e printer even when the printer is turned off.

For information about ordering an EIO hard disk drive, see “Memory/

storage accessories.” For information about installing and using an

EIO hard disk drive, see the documentation provided with the EIO hard disk drive.

Installing memory and font DIMMs

The printer is shipped with 64 MB of memory on the formatter and 24 MB of memory on the printer base. The printer has three dual inline memory module (DIMM) slots that accept 64 or 12 8 MB RAM each or 4 MB flash DIMMs. The printer can support up to 344 MB of memory (including the 24 MB on the printer base). This additional memory is available for purchase as an accessory. For more information, see “Ordering supplies and accessories.”

You can also follow this procedure to install third-party customized solutions.

3-8 ENWW

To install memory and font DIMMs

CAUTION DIMMs contain electronic components that can be damaged by

static electricity. To prevent buildup of static electricity, maintain frequent contact with any bare sheet metal surface on th e p rinte r. If possible, wear a grounding wrist strap (or similar device). Handle DIMMs carefully at all times. Avoid touching electronic components or circuit paths.

1 If you have not already done so, print a Configuration page to find

out how much memory is installed in the printer before adding more memory. See “Printing a Configuration page.”

2 Press and hold (power button) to turn off the print er. 3 Unplug the power cord and disconnect any cables. 4 To remove the DIMM cover from the back of the printer, insert a

flathead screwdriver into the top slot. Gently push down on the screwdriver's handle with one hand, grasp the co ver with th e oth e r hand, and remove the cover.

5 Remove the DIMM from the antistatic package, and then align the

DIMM with an empty DIMM slot.

6 On the DIMM slot, push the DIMM locks outward to release

the locks.

7 Insert the DIMM into the slot (item 1 in the graphic) and press it into

the printer until it snaps into the slot (item 2 in the graphic).

ENWW 3-9

Note To remove a DIMM, the locks on the DIMM slot must be released

by pushing them outwards.

8 Replace the cover and gently apply pressure until the cover snaps

into place.

9 Reattach the power cord and any cables, and then turn on

the printer.

Checking memory installation

Follow this procedure to verify that DIMMs are installed correctly.

To check memory installation

1 Check that READY appears on the LCD control panel when the

printer is turned on. If an error message appears, a DIMM might have been installed incorrectly.

For information about printer messages, see “LCD co ntrol panel

messages.”

2 Print a new Configuration page. Check the memory section on the

Configuration page and compare it to the Configuration page printed before the DIMM installation. If the amount of memory has not increased, one of the following problems might have occurred:

• The DIMM might not be installed correctly. Repeat the installation procedure.

• The DIMM might be defective. Try a new DIMM.

3-10 ENWW

Setting printer options

The LCD control panel allows you to change printer settings, view printer status and printer messages, and diag nose printer problems. Additional menu items can appear in th e L CD co ntro l pa nel , dep end ing on the options installed in the printer.

Understanding the LCD control panel

1 Power button ( ): Turns the printer off and on . 2 Help button ( ): Provides additional information about printer

3 LCD display: Shows status and error messages, as well as ink

4 Back button ( ): Navigates backward one level in the menus. 5 Up ( ) and down ( ) arrow button: Navigates through menu items

6 Select button ( ): Selects highlighted menu items. This bu tton al so

7 Cancel job button ( ): Cancels the current print job. The time it

8 Pause/resume button ( ): Temporar ily stops and restarts pr inting.

messages or menus.

cartridge levels.

and increases or decreases numerical values.

restarts printing after continuable erro r s.

takes to cancel depends on the size of the print job. Press this button only once to cancel the current print job.

This button also exits the menus and exits the LCD control panel help.

7 8

ENWW 4-1

9 Ready light: Indicates one of three possible states:

On — The printer is onlin e and ready to accept p rint jobs. This st ate

also indicates that the printer may have buffered data that it has finished processing but is waiting to receive more data.

Off — The printer is either offline, turned off, or has no data to process.

Flashing — The printer is receiving data, or, if the LCD displays the message and go offline.

10 Attention light: Indicates one of four possible states:

On — A critical error has occurred, and the printer requires

attention. A critical-error message usually accompanies this indicator.

Off — No conditions exist that require attention. A printer-status message usually accompanies this indicator.

Flashing quickly — The printer has encountered an error that requires user attention (such as an open door or a paper jam). An error message usually accompanies this indicator.

Note For a list of messages that can appear in the LCD control panel

display, see “LCD control panel messages.”

PLEASE WAIT, the printer is attempting to stop printing

Printing an LCD control panel menu map

You can print a menu map from the LCD control panel.

To print an LCD control panel menu map

1 Press (select button) on the LCD control panel. 2 Press (down arrow button) to highlight

press (select button)

3 Press (select button) to select PRINT MENU MAP.

Note If the auto-duplex unit is installed and the auto-d uplex option is set

ON in the LCD control panel, do not remove the page from the

printer until both sides are finished printing.

4-2 ENWW

INFORMATION, and then

Changing LCD control panel menu settings

The LCD control panel is one of three ways to set options in the printer. You can also change options using settings in the printer driver and in the applications from which you print. Printer driver and application settings override LCD control panel settings for the current print job. Application settings override default printer driver settings.

Menu items in the LCD control panel are numbered from 1-9. If a menu has more than nine items, the additional items will appear with a letter value from A to Z. However, the numbers and letter values are not included in the procedures in this guide.

Items that have submenus appear with a plus sign (+) next to them. If the second line of a two-line message is not visible, an ellipsis (...) appears at the end of the first line of the message.

For more information about any LCD control panel menu or item, press (help button).

Note If you cannot gain access to a menu or ite m, it is either not an option

for the printer, or you have not enabled the associated higher-level option. When items appear with a padlock symbol next to them, a personal identification number (PIN) is required to change the setting.

To change an LCD control panel setting

1 Press (select button) on the LCD control panel to enter the

menus.

2 Navigate to the menu or submenu that contains the setting you

want to change.

• Press (down arrow b utton) or (up arrow button) to highlight the desired menu. (Hold down either of these buttons t o auto-scroll through the selections.) Press (select button) to access the desired menu. Repeat this procedure to access submenus.

• Press (down arrow button ) or (up arrow button) to highlight the desired setting, and then press (select button) to save the setting. An asterisk (*) appears next to the setting in the display, indicating that the new setting is now the default.

3 Press (pause/resume button) to exit the menus and return the

printer to the printer returns automatically to the

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READY state. If no key is pressed for 30 seconds, the

READY state.

Retrieve Job menu

This menu displays all stored jobs. You can scroll through the list to find and select a specific job. If the printer has no stored jobs, the LCD control panel displays the message

Information menu

This menu contains printer information pages that give details about the printer and its configuration. To print an information page, scroll to the desired page and press (select button).

Message Description

NO STORED JOBS.

PRINT MENU MAP

PRINT CONFIGURATION

PRINT SUPPLIES STATUS PAGE

SUPPLIES STATUS

PRINT USAGE PAGE

PRINT DEMO

PRINT FILE DIRECTORY

This item prints a map of the printer menu structure. This item prints a page describing current

configuration settings (such as firmware version, model, accessories installed, I/O support, or other details). If an HP Jetdirect print server is installed, a second page will be printed, which displays the settings for the HP Jetdirect print server.

This item prints the estimated remaining life (represented in graphical form as a gauge) for the supplies. This item shows ink cartridge serial numbers, the expiration date, maintenance information, and whether ink levels are low. This item also shows printhead serial numbers and printhead health information.

This item displays the supplies status in a scrollable list.

This item prints a count of all media sizes that have passed through the printer; lists whether they were simplex, duplex, monochrome, or color; and reports the page count.

This item prints a demonstration page. This item prints the name and directory of files

stored on an optional hard disk.

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Message Description

PRINT PCL FONT LIST

PRINT PS FONT LIST

Paper Handling menu

These settings control the default media-selection options. However, printer driver and software application settings override LCD control panel settings for the current print job.

Message Value or Submenu Description

TRAY 1 SIZE LETTER

LEGAL EXECUTIVE A4 A6 B5(ISO) B5(JIS) ENVELOPE #10 ENVELOPE MONARCH ENVELOPE C5 ENVELOPE DL CUSTOM ANY CUSTOM

This item prints the available PCL fonts.

This item prints the available PS (emulated PostScript) fonts.

This item allows you to select the media size loaded in Tray 1. Default =

LETTER

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Message Value or Submenu Description

TRAY 1 TYPE PLAIN

PHOTO GLOSS PHOTO QUALITY GLOS PHOTO QUALITY MATT EVERYDAY SEMI GLOS EVERYDAY MATTE PREMIUM INKJET PREMIUM IJ HEAVY BROCHURE GLOSS BROCHURE MATTE PM PHOTO GLOSS PM+ PHOTO GLOSS PM+ PHOTO MATTE COLORFAST PHOTO PREMIUM TRNSPRNCY PREMIUM+ TRNSPRNCY

TRAY 2 SIZE ANY

LETTER LEGAL EXECUTIVE A4 B5(JIS) B5(ISO) CUSTOM ANY CUSTOM

This item allows you to select media type loaded in Tray 1. Default =

This item displays the current size configuration for the tray. Sizes are detected by the printer tray. To use a custom size, load the media in the tray and adjust the length and width guides to fit snugly but gently against the media. Default =

PLAIN

LETTER

4-6 ENWW

Message Value or Submenu Description

TRAY 2 TYPE ANY

PLAIN PHOTO GLOSS PHOTO QUALITY GLOS PHOTO QUALITY MATT EVERYDAY SEMI GLOS EVERYDAY MATTE PREMIUM INKJET PREMIUM IJ HEAVY BROCHURE GLOSS BROCHURE MATTE PM PHOTO GLOSS PM+ PHOTO GLOSS PM+ PHOTO MATTE COLORFAST PHOTO PREMIUM TRNSPRNCY PREMIUM+ TRNSPRNCY

TRAY 3 SIZE ANY

LETTER LEGAL EXECUTIVE A4 B5(JIS) B5(ISO) CUSTOM ANY CUSTOM

This item allows you to select the media type loaded in Tray 2. Default =

PLAIN

LETTER

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Message Value or Submenu Description

TRAY 3 TYPE ANY

This item allows you to select media type loaded in Tray 3. This item is displayed only when Tray 3 is installed. Default =

PLAIN

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Configure Device menu

Items in this menu affect printer behavior. Configure the printer according to your printing needs.

The Configure Device menu contains several submenus: Printing, Print Quality, System Setup, I/O, and Resets.

Printing menu

The items in this menu are used when printing from MS-DOS®, UNIX, and Linux. If your computer is running Windows or the Mac OS, configure these settings using the printer driver.

Message Value or Submenu Description

- 32000 This item sets the number of

COPIES

copies to print. Default =

DEFAULT PAPER SIZE

DEFAULT CUSTOM PAPER SIZE

LETTER LEGAL EXECUTIVE A4 A6 B5(ISO) B5(JIS) ENVELOPE #10 ENVELOPE MONARCH ENVELOPE C5 ENVELOPE DL CUSTOM ANY CUSTOM

UNIT OF MEASURE X DIMENSION Y DIMENSION

This item allows you to set the default media size. Default =

This item allows you to set the unit of measurement and dimensions for jobs that have no dimensions. The default paper size (see above) must be set to this item. The values can be set independently and apply to any jobs that are sent without dimensions. Default =

LETTER

CUSTOM to use

INCHES

ENWW 4-9

Message Value or Submenu Description

DEFAULT PAPER TYPE

ANY PLAIN PHOTO GLOSS PHOTO QUALITY GLO PHOTO QUALITY MATT EVERYDAY SEMI GLO EVERYDAY MATTE PREMIUM INKJET PREMIUM IJ HEAVY BROCHURE GLOS BROCHURE MATTE PM PHOTO GLOS PM+PHOTO GLOSS PM+PHOTO MATTE COLORFAST PHOTO PREMIUM TRNSPRNCY PREMIUM+TRNSPRNCY

DUPLEX OFF

DUPLEX BINDING

OVERRIDE A4/LETTER

LONG EDGE SHORT EDGE

NO YES

This item allows you to set a default media type. Default =

This item appears only when an auto-duplex unit is installed. Set the value to to print on both sides (duplex) or (simplex) of a sheet of paper. For more information, see

“Printing on both sides of the

page.”

Default = This item appears only when

an auto-duplex unit is installed and the duplex option is on. Choose the binding edge when duplexing (printing on both sides of paper). For more information, see “Printing on

both sides of the page.”

Default = This item sets the printer to

print an A4 job on letter-size paper when no A4 paper is loaded, or to print a letter-size job on A4 paper when no letter-size paper is loaded. Default =

PLAIN

OFF to print on one side

OFF

LONG EDGE

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Message Value or Submenu Description

MANUAL FEED OFF

COURIER FONT REGULAR

DARK

WIDE A4 NO

YES

PRINT PS ERRORS

OFF ON

PCL FORM LENGTH

ORIENTATION FONT SOURCE FONT NUMBER FONT PITCH SYMBOL SET APPEND CR TO LF

This item allows you to feed media manually. Default =

This item allows you to select a version of the Courier font. Default =

This item allows you to change the printable area of A4 paper so that eighty 10-pitch characters may be printed on a single line. Default =

This item allows you to print a list of PS errors. Default =

This item allows you to configure settings for printer control language (PCL) when using PCL 5c or PCL 6 instead of PostScript (PS) emulation for the printer personality.

OFF

REGULAR

OFF

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Print Quality menu

This menu allows you to adjust aspects of print quality, including calibration, printhead alignment, and quality level.

Message Value or

Submenu

ALIGN

N.A. This item begins the printhead

PRINTHEADS

COLOR

N.A. This item begins the color

CALIBRATION

LINEFEED

N.A. This item begins the linefeed

CALIBRATION

CLEAN

N.A. This item begins the printhead

PRINTHEADS

REPLACE

N.A. This item moves the printhead carriage

PRINTHEADS

DEFAULT QUALITY LEVEL

DRAFT NORMAL BEST

NORMAL MODE PRINTING

AUTO SPEED QUALITY

Description

alignment process.

calibration process.

cleaning process.

to allow users to replace the printheads. This item allows you to select the

default level for print quality. This setting is used if the print job contains no print-quality selection. Default =

This item allows you to select the type or mode for normal mode printing to produce optimal print output results.

NORMAL

SPEED prints at the best possible

speed, with less concern for print quality.

QUALITY prints at a predetermined

quality level with less concern for print speed.

AUTO combines speed and quality

settings depending on the health of the printhead. Default =

AUTO

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System Setup menu

The System Setup menu allows y ou to mak e changes to g eneral printer default settings such as PowerSave Time, printer personality (language), and jam recovery.

Message Value or

Submenu

JOB STORAGE

1-100

LIMIT

JOB HELD TIMEOUT

OFF 1 HOUR 4 HOURS 1 DAY 1 WEEK

TRAY BEHAVIOR USE REQUESTED

TRAY

MANUALLY FEED

PROMPT

POWERSAVE TIME 2 MINUTE

15 MINUTES 30 MINUTES 60 MINUTES 90 MINUTES 2 HOURS 4 HOURS

Description

This item allows you to set the maximum number of jobs that can be stored on the printer. (This item appears only if the printer has an optional hard disk installed.) Default =

This item allows you to set how long the printer stores a quick copy job, which prints the requested number of copies of the job and stores a copy on the printer's optional hard disk. Additional copies can be printed later. (This item appears only if the printer has an optional hard disk installed.) Default =

This item allows you to specify the tray-selection behavior.

OFF

USE REQUESTED TRAY requires

the printer to print from only the tray specified.

MANUALLY FEED PROMPT

requires you to press (select button) on the LCD control panel before printing begins.

This item reduces power consumption when the printer has been inactive for an extended period. Default =

30 MINUTES

PERSONALITY AUTO

PCL PS

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This item sets the default personality to automatic switching, PCL, or PostScript emulation. Default =

AUTO

Message Value or

Submenu

Description

CLEARABLE WARNINGS

JOB ON

AUTO CONTINUE OFF

SUPPLIES LOW STOP

CONTINUE

JAM RECOVERY OFF

ON AUTO

RAM DISK AUTO

OFF

LANGUAGE

A list of available languages appears.

This item allows you to set the length of time that a clearable warning is displayed on the LCD control panel. If selected, warnings are displayed until the end of the current job. If is selected, warnings are displayed until you press (select button). Default =

This item determines printer behavior when the system generates an Auto Continuable error. Default =

This item sets the printing action to be taken when the low supplies setting is reached for ink cartridges only. Default =

This item determines whether the printer will attempt to reprint pages after a jam. Default =

This item allows you to enable or disable the RAM disk to store print jobs or printer fonts. This feature is available only if no optional hard disk is installed.

This item sets the default language. Default =

JOB

CONTINUE

AUTO

ENGLISH

JOB is

4-14 ENWW

I/O menu

The I/O menu allows you to make changes to printer interface settings.

Message Value or

Submenu

- 300 This item sets the length of time (in

I/O TIMEOUT

PARALLEL INPUT HIGH SPEED

ADVANCED

FUNCTIONS

EIO X TCP/IP

IPX/SPX APPLETALK DLC/LLC LINK SPEED

Description

seconds) that the printer waits for remaining data for a print job. If that time is exceeded, the printer prints the print job. Default =

This item allows you to access two options:

HIGH SPEED enables fast parallel

port communication with the host. If the printer is connected to an older computer, you may want to disable this option.

ADVANCED FUNCTIONS allows you to

enable or disable the bi-directional parallel communication. If you disable this option, the host will not receive any messages from the Printer Status and Alerts software.

This item allows you to access submenus for an EIO accessory, such as the HP Jetdirect print server.

ENWW 4-15

Resets menu

You may need to reset the printer In the following circumstances:

z You want to restore the printer’s default settings. z Communication between the printer and computer has

been interrupted.

CAUTION When you use the restore factory settings option on this menu,

you can lose printer configuration settings.

Note This option does not reset an HP Jetdirect print se rver to its default

settings if one is installed in the printer. To reset the HP Jetdirect print server, see “Resetting the HP Jetdirect print server.”

Message Value or

RESTORE FACTORY SETTINGS

POWERSAVE OFF

Diagnostics menu

This menu allows you to test various components of the printer so you can identify and solve problems.

Message Description

PRINT EVENT LOG

SHOW EVENT LOG

PAPER PATH TEST

Description

Submenu

N.A. This item restores all values to

the printer’s predetermined factory values.

This item enables and

This item prints the last 50 entries in the printer’s event log, starting with the most recent event.

This item displays the last 50 events on the LCD control panel, starting with the most recent event.

This item tests the paper handling features of the printer. If you have difficulty printing on both sides of the page or printing from one of the trays, run this test to verify that the paper path is working properly.

disables PowerSave. Default =

4-16 ENWW

Service menu

This menu requires administrator-lev el ac ce ss righ ts. These items should be used by trained service personnel only. When prompt ed, press (up arrow butt on) and (down arrow button) to enter the PIN, and then press (select button) to select and confirm the PIN.

Message Value or

Submenu

CLEAR EVENT

N.A. This item clears all events listed in the

LOG

TOTAL MONO

0-9999999

PAGES

TOTAL COLOR

0-9999999

PAGES

SERIAL NUMBER

SERVICE ID

COLD RESET PAPER

Printer serial number

Printer service ID number

LETTER A4

Description

Event Log. This feature can be useful when tracking an issue.

This item is used for tracking the number of pages printed using only black.

This item is used for tracking the number of pages printed using any color other than black.

This item displays the printer serial number. The serial number displayed in the LCD control panel should match the serial number tag located on the rear of the printer.

This item displays a number for printer administrators to reference when contacting customer support.

This item determines the paper size for the default paper size setting in the Printing menu. See “Printing menu” for more information.

ENWW 4-17

EIO menu

The EIO (enhanced input/output) menu appears only when an EIO device is installed (such as an HP Jetdirect print server). If the printer contains an HP Jetdirect print server, you can configure basic networking parameters using the EIO menu. Network printer administrators can also use HP Web Jetadmin to configure these and other parameters remotely.

Note The items available on the menu vary depending on the par ticular

print server that is installed.

Message Value or

Submenu

TCP/IP ENABLE

CONFIGURE METHOD

Description

This item allows you to enable or disable the TCP/IP menu and set the TCP/IP protocol parameters. In the TCP/IP menu, you can specify

BOOTP=YES or DHCP=YES for TCP/IP

parameters to be automatically configured by a BootP or DHCP server when the printer is turned on. If you specify

BOOTP=NO and

DHCP=NO, you can manually set the

following TCP/IP parameters from the LCD control panel:

z Each byte of the IP address (IP) z Subnet Mask (SM) z Syslog Server (LG) z Defaul t Gateway (GW) z Idle Ti meout period (default is 270

seconds; 0 disables the timeout)

When setting IP numbers, press (up arrow button) to increase the number by 1. Press decrease the number by 1. Press (select button)

(down arrow button) to

to make your selection.

4-18 ENWW

Message Value or

Submenu

Description

IPX/SPX ENABLE

FRAME TYPE

APPLETALK ENABLE

DLC/LLC ENABLE

LINK SPEED LINK SPEED

This item enables the IPX/SPX menu, which you can use to set the IPX/SPX protocol parameters. In the IPX/SPX menu, you can specify the frame type parameter used on your network. The default is automatically sets and limits the frame type to the one detected. For Ethernet cards, frame type selections include

AUTO, which

EN_8023, EN_II,

EN_8022, and EN_SNAP.

For Token Ring cards, frame type selections include

TR_8022 and

TR_SNAP.

In the IPX/SPX menu for Token Ring cards, you can also specify NetWare Source Routing parameters, which include

SRC RT=AUTO (default), OFF,

SINGLE R, or ALL RT.

This item allows you to enable or disable the AppleTalk protocol.

This item allows you to enable or disable the DLC/LLC protocol.

This item allows you to manually set the link speed (10 or 100 Mbs).

Resetting the HP Jetdirect print server

Resetting the HP Jetdirect print server restores the factory default values of the Jetdirect print server.

Note When you restore the factory default values for the HP Jetdirect

print server, all previously stored EIO settings are lost.

To reset the HP Jetdirect print server

1 Press and hold (power button) to turn off the print er. 2 While holding down both (select button) and (pause/resume

button) on the LCD control panel, turn on the printer.

ENWW 4-19

4-20 ENWW

Configuring network

connectivity

You can configure network parameters f rom the LCD control panel, the embedded Web server, or for most networks, from the HP Web Jetadmin software. For more information about using the embedded Web server, see “Using the embedded Web server.”

For a complete list of supported networks and for instructions on configuring network parameters, see the HP Jetdirect Print Server Administrator’s Guide. This guide is provided on the Starter CD for printers shipped with an HP Jetdirect print server.

Configuring Novell NetWare frame type parameters

The HP Jetdirect print server automatically selects a NetWare frame type. Select a frame type manually only when the print server selects an incorrect frame type. To identify the frame type chosen by the HP Jetdirect print server, print a configuration page from the LCD control panel. See “Printing a Configuration page.”

The following frame types are supported:

z Ethernet_802.3 z Ethernet_II z Ethernet_802.2 z Ethernet_SNAP

ENWW 5-1

To set the Novell NetWare frame type

1 Press (select button) on the LCD control panel to enter the

menus.

2 Press (down arrow button) to highlight

and then press (select button).

3 Press (down arrow button) to highlight

(select button).

4 Press (down arrow button) to highlight

and then press (select button).

5 Press (down arrow button) to highlight

(select button).

6 Press (down arrow button) to highlight

press (select button).

7 Press (down arrow button) to highlight the desired frame type,

and then press (select button).

8 To return to the

READY state, press (pause/resume button).

Configuring TCP/IP parameters

You can use the LCD control panel to configure the following TCP/IP parameters:

z Usage of BOOTP or DHCP for configuration parameters z IP address (4 bytes) z Subnet mask (4 bytes) z Default gateway (4 bytes) z Syslog server z Idle TCP/IP connection timeout (in seconds)

CONFIGURE DEVICE,

I/O, and then press

EIO X (where X = 1 or 2),

IPX/SPX, and then press

FRAME TYPE, and then

5-2 ENWW

To manually access TCP/IP parameters

1 Press (select button) on the LCD control panel to enter

the menus.

2 Press (down arrow button) to highlight

and then press (select button).

3 Press (down arrow button) to highlight

(select button).

4 Press (down arrow button) to highlight

and then press (select button).

5 Press (down arrow button) to select the parameter you want to

configure, and then press (select button).

6 Press (down arrow button) or (up arrow button) to highlight

the option you want to select, and then press (select button).

7 To configure other parameters, press (back button) repeatedly to

return to the through 6.

-Or-

To return to the

8 Repeat steps 3-7 to configure other parameters.

CONFIGURE DEVICE menu, and then repeat steps 1

READY state, press (pause/resume button).

Setting the link speed

CONFIGURE DEVICE,

I/O, and then press

EIO X (where X = 1 or 2),

By factory default, the link speed is set to AUTO. Use the following procedure to set a specific speed and communication mode.

To set the link speed

1 Press (select button) on the LCD control panel to enter

the menus.

2 Press (down arrow button) to highlight

and then press (select button).

3 Press (down arrow button) to highlight

(select button).

4 Press (down arrow button) to highlight

and then press (select button).

5 Press (down arrow button) to highlight

press (select button).

ENWW 5-3

CONFIGURE DEVICE,

I/O, and then press

EIO X (where X = 1 or 2),

LINK SPEED, and then

6 Press (down arrow button) or (up arrow button) to highlight

the desired link speed, and then press (select button).

7 To return to the

READY state, press (pause/resume button).

Disabling network protocols (optional)

By factory default, all supported network protocols are enabled. Disabling unused protocols has the following benefits:

z It decreases printer-generated network traffic. z It prevents unauthorized users from printing to the printer. z It provides only pertinent information on the configuration page. z It allows the LCD control panel to display protocol-specific error and

warning messages.

To disable network protocols

Note Do not disable the IPX/SPX protocol if Windows 98, Windows NT,

Windows Millennium Edition, Windows 2000, or Windows XP users will be printing to the printer.

1 Press (select button) on the LCD control panel to enter

the menus.

2 Press (down arrow button) to highlight

and then press (select button).

CONFIGURE DEVICE,

3 Press (down arrow button) to highlight

(select button).

4 Press (down arrow button) to highlight

and then press (select button).

5 Press (down arrow button) to highlight the network protocol you

want to disable, and then press (select button).

6 Press (down arrow button) to highlight

(select button).

7 Press (down arrow button) to highlight

(select button).

8 Press

5-4 ENWW

(pause/resume button) to retu rn to the READY state.

I/O, and then press

EIO X (where X = 1 or 2),

ENABLE, and then press

OFF, and then press

Selecting and using

print media

Media and paper-handling specifications

Supported media types

The following table lists the types of media that are compatible with the printer and shows which media can be used with the printer’s paper trays and accessories.

CAUTION Some media, such as transparencies and photo paper , can be used

with only the printer trays. Using this media in the auto-duplex unit can cause jams and might damage the printer.

For information about ordering HP media, see “Ordering supplies and

accessories.”

Media Tray 1 Tray 2 Tray 3 Auto-

duplex unit

Everyday paper

z HP Multipurpose Paper z HP Printing Paper z HP Office Paper z HP Office Recycled Paper

Business communication paper

z HP Premium Inkjet Paper

(not supported by the auto-duplex unit)

z HP Professional Brochure and

Flyer Paper

z HP Premium Inkjet Heavyweight Paper

ENWW 6-1

Media Tray 1 Tray 2 Tray 3 Auto-

duplex unit

Presentation paper

z HP Premium Inkjet Transparency Film z HP Premium Plus Inkjet

Transparency Film

Photo paper

z HP Premium Plus Photo Paper z HP Premium Photo Paper z HP Photo Paper z HP Colorfast Photo Paper z HP Everyday Photo Paper z HP Photo Qua lity Inkjet Paper

HP Everyday Photo Paper is available in some countries/regions as

HP Photo Quality Paper. HP Everyday Photo Paper and HP Photo Quality Inkjet Paper are supported by the auto-duplex unit.

6-2 ENWW

Supported media sizes

The following table lists the sizes of media that are compatible with the printer and shows which sizes can be used with the printer’s paper trays and accessories.

CAUTION Some media, such as envelopes and cards, can be used with only

Tray 1. Using this media in Tray 2, Tray 3, or the auto-duplex uni t can cause jams and might damage the printer and auto-duplex unit.

Standard media sizes

Media Tray 1 Tray 2 Tray 3 Auto-

duplex unit

Standard paper sizes

z U.S. Letter

(216 by 279 mm; 8.5 by 11 inches)

z U.S. Legal

(216 by 356 mm; 8.5 by 14 inches)

z U.S. Executive

(184 by 267 mm; 7.25 by 10.5 inches)

z A4

(210 by 297 mm; 8.3 by 11.7 inches)

z JIS Executive

(216 by 330 mm; 8.5 by 13 inches)

z JIS B5

(182 by 257 mm; 7.2 by 10.1 inches)

z ISO B5*

(176 by 250 mm; 6.9 by 9.9 inches) *ISO B5 is not supported by Tray 3.

Envelopes

z COM10 Envelope

(105 by 241 mm; 4.1 by 9.5 inches)

z DL Envelope

(110 by 220 mm; 4.3 by 8.6 inches)

z C5 Envelope

(162 by 229 mm; 6.4 by 9 inches)

z Monarch Envelope

(98 by 191 mm; 3.9 by 7.5 inches)

ENWW 6-3

Media Tray 1 Tray 2 Tray 3 Auto-

duplex unit

Cards

z Index cards

z 102 by 152 mm; 4 by 6 inches z 127 by 203 mm; 5 by 8 inches

z U.S. Postcard

(89 by 140 mm; 3.5 by 5.5 inches)

z A6 card

(105 by 148 mm; 4.1 by 5.8 inches)

Custom-size media

z Tray 1

(176 by 250 mm up to 216 by 356 mm;

6.9 b y 9.8 in ches up to 8.5 by 14 inches)

z Tray 2 and the auto-duplex unit

(176 by 250 mm up to 216 by 356 mm;

6.9 b y 9.8 in ches up to 8.5 by 14 inches)

z Tray 3

(182 by 257 mm up to 216 by 356 mm;

7.2 b y 9.8 in ches up to 8.5 by 14 inches)

Media handling

Tray or bin

Tray 1* Paper 60 to 105 g/m

Size or type of

Weight Dimensions Capacity

paper

(16 to 28 lb bond)

Transparencies See note

below table

Envelopes 75 to 90 g/m

89 by 140 mm (3.5 by 5.5 inches) to 216 by 356 mm (8.5 by 14 inches)

Single sheet

(20 to 24 lb bond envelope)

Cards 110 to 199 g/m

(29 to 53 lb Index)

Photo paper See note

below table

Tray 2 Paper 60 to 105 g/m

(16 to 28 lb plain bond)

Transparencies See note

below table

176 by 250 mm (6.9 by 9.8 inches) to 216 by 356 mm (8.5 by 14 inches)

Up to 300 (30-mm or

1.2-inch stack) of plain paper

Up to 50 sheets

6-4 ENWW

Tray or bin

Size or type of paper

Weight Dimensions Capacity

Tray 3 Paper 60 to 105 g/m2

(16 to 28 lb plain bond)

Transparencies See note

below table

Autoduplex unit

Paper

z U.S. Letter z U.S. Legal z U.S.

60 to 105 g/m (16 to 28 lb bond)

Executive

z JIS Executive z A4 z JIS B5 z ISO B5

Output bin All supported

media

See note below table

182 by 257 mm (7.2 by

10.1 inches) to 216 by 356 mm (8.5 by 14 inches)

176 by 250 mm (6.9 by 9.8 inches) to 216 by 356 mm (8.5 by 14 inches)

See note below table

Up to 700 sheets (80-mm or 3.2-inch stack)

Up to 50 sheets

See note below table

Up to 300 sheets plain paper (text printing)

Note Use only recommended HP media. For more information,

see "Supported media types."

*If you are using the optional multipurpose tray in the Tray 1 location, this tray is designed to perform best using plain paper of weight 60 to 105 g/m

(16 to 28 lb plain bond), with a maximum stack height of 100 sheets (11-mm or 0.43-inch stack) of plain paper. It can use the same size media as the single sheet manual feed unit that was originally installed in the Tray 1 location.

This tray provides a straight-through paper path that can handle card stock of weight 105 to 210 g/m2 (28 to 56 lb bond), with a ma ximum stack height of 10 envelopes or cards. It can also hold up to 20 sheets of photo paper or transparencies.

ENWW 6-5

Selecting and loading print media

By default, Tray 2 is designed to support st andar d m edia size s su ch as letter and A4, up to 216 by 356 mm (8.5 by 14 inches). Tray 3 supports the same standard media sizes, excluding ISO B5 and smaller media. Tray 1 is designed to support media from 89 by 140 mm (3.5 by 5.5 inches) up to 216 by 356 mm (8.5 by 14 inches). Ho wever, you can lo ad any supported size or type of standard media. T ra ys 2 an d 3 have automatic media size detection. (However, these trays cannot automatically detect media type.)

For information about configuring paper trays, see “Configuring trays.” For a description of media you can u se with the prin ter, see “Supported

media types” and “Supported medi a sizes.“

CAUTION Loading media that is too heavy for a tray, or loading certain types

of special media (such as envelopes, cards, or heavy media) in Tray 3 can cause jams and might damage the printe r. For a list of media you can use with these trays, see “Media and paper- handling

specifications.”

Tips for loading media

z The default size for all trays is 216 by 279 mm (8.5 by 11 inches). z For Tray 2 and Tray 3, insert media face-down with the short edge

of the paper facing the rear of the printer. To print horizontally (landscape orientation), select landscape or short-edge print orientation in your software application.

z When loading Tray 1, position the media face-up with the left edge

of the media against the left edge of the tray. For preprinted forms and letterhead, load the media with the top edge feeding into the printer first.

z If you purchased the optional multipurpose tray, which is installed in

the Tray 1 location, position the media face-up against the right edge of the tray first, and then slide the media down into the tray. Load the media print-side up. For preprinted forms and letterhead, load the media with the top edge feeding into the print er first.

z To prevent jams, load only one type of media at a time into a tray.

Also, when adding media, always remove the existing media and realign the media width and length guides to fit the new media. For more information about avoiding media jams, see “Tips for

avoiding jams.”

z Always use media that conforms to the printer specifications.

For more information about types of media that can be used with the printer, see “Media and paper-handling specifications.”

6-6 ENWW

z Do not use paper that is heavily textured or does not accept ink

well. This type of paper can cause poorly filled graphics or text.

z The document margins must match or exceed a margin setting of

4 mm (0.13 inch).

Configuring trays

When you print a document, you can allow the prin ter to select the tray for the print job, or you can select a specific tray in the printer driver for the print job. These settings are available in the Source drop-down menu in Windows printer drivers and the All pages from pop-up menu in the Mac OS printer driver.

If you do not select a tray in the printer driver, the printer automatically selects a tray based on the media sizes co nfigured in the printer —either in the LCD control panel for Tray 1 or by the length and width guides in Tray 2 or Tray 3. If neither the media type nor the media size settings have been changed from the default setti ngs, the printer draws A4/l etter from Tray 1. For Tray 2 and Tray 3, the printer looks for the default type, and uses the media width and media le ngth guide se ttings to det ermine the media size.

For information about configuring media sizes and types for trays, see “To set media size and type in the LCD control panel.”

Loading Tray 1

Use Tray 1 for printing envelopes, cards, custom size media, and heavy media up to 0.52 mm (0.02 inch) thick. Tray 1 provides a straight-through paper path that allows the printer to handle heavy or thick media. A straight-through paper path does not force the media to curve or bend as it travels through the printer.

Note If you have purchased the optional multipurpose tray, remove the

single sheet feed unit from the Tray 1 location and install the multipurpose tray. To use the multipur pose tray, see “To load media

in the optional multipurpose tray“ or “To print on envelopes and cards using the optional multipurpose tray” for more information.

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To load Tray 1 manually

1 In the printer driver, select Manual Feed as the media source, and

then select the type of media.

2 When the LCD control panel displays

[SIZE]

Position the media with the short edge of the pape r feeding into the printer and the long edge against the left side o f the tray. The me dia should be face-up. (When using the multipurpose tray, which is installed in the Tray 1 location, load the media against th e right edge of the tray, when viewing the tray from the front of the pr inter.)

For envelopes, insert a single envelope with the short edge of the envelope feeding into the printer, the flap facing down, and the stamp corner against the left side of the tray.

3 Push the media into the printer until you feel some resistance.

Take care not to force media into the feed slot.

4 After each sheet prints, the printer prompts you to load another

sheet of media. Load media as needed until the printer finishes printing.

Other print jobs will not continue until the Tray 1 job is finished.

, insert a single sheet of media of the correct size and ty pe.

MANUALLY LOAD [TYPE]

To load media in the optional multipurpose tray

Note A multipurpose tray is available as an optional accessory. This

multipurpose tray is installed in the Tray 1 location in place of the single sheet manual feed unit that came installed with th e printer.

1 Pull out the tray extension lengthwise until it clicks into place.

This extends the tray to support media up to A4 length, or 297 mm (11.68 inches). The tray extension also serves as the media length guide.

2 Push in the lever on the width guide and slide it to its outermost

position. The tray has a maximum capacity of up to 100 sheets of 75 g/m

(20 lb. bond) media or an equivalent stack height of 11 mm (.43 inch). The print-side of the media must be face-up. For transparencies, the white strip must feed into the printer first.

3 To properly align media, place the stack against the left edge of the

tray, and then slide the media down to rest in the tray. Do not overload the tray.

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Note For more information about other media you can use with the

printer, see “Selecting and using print media.”

4 Push in the lever on the media width guide and slide it until it fits

snugly but gently against the media. Gently push down the tray extension until it fits snugly but gently against the media. Be careful that the tray extension does not cause the media to bend or sag.

You must configure the media size and type for the tray. For more information, see “To set media size and type in the LCD control panel.”

To load media in Tray 2 or optional Tray 3

Note For information about printing from Tray 1, see “Loa ding Tray 1.”

1 Grasp the handle under the front of the tray, and then slowly pull

the tray out until it stops. Do not pull the tray completely out of the printer.

2 Push in the lever on the media length guide and media width guide

and slide them to their outermost positions.

3 Place up to 300 sheets of media (up to 34 mm or 1.2 inches,

stacked) into Tray 2, or up to 700 sheets of media (up to 80 mm or

3.2 inches, stacked) into optional Tray 3. Be sure the media does not exceed the maximum stack height as indicated on the labels in each tray.

If printing on transparencies, load a maximum of 50 tran spar encies into each tray, with the white strip face-up and toward the printer.

4 Push the media as far back into the tray as it will go. Make sure the

print-side of the media is facing down. Do not exceed the maximum stack height as indicated on the yellow label inside the tray on the right side.

Note If you are printing a two-sided (duplex) print job o n preprinted forms,

letterhead, or 3-hole punched media, the media must be loaded differently. See “Printing on both sides of the page” for more information.

5 Push in the lever on the media length guide and media width guide

and slide them until they fit snugly but gently against the media.

6 Insert the tray into the printer until it closes completely.

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The printer can automatically detect some media sizes. When the printer detects the media size, only one size will appear in the

and TRAY 3 SIZE options. If the size displayed in the LCD

SIZE

control panel does not match the media you loaded in the tray, open the tray and make sure the media sits as far in as possible. Adju st th e media width and length guides so they fit snugly but gently against the media stack. Close the tray.

If the media size displayed in the LCD control panel still does not match the size in the tray, the media must be loaded as a custom size.

If you are loading custom size media, you must configure the size in the LCD control panel. Also, if you are printing on media th at does not match the media type setting for th e tray, yo u must co nfigure th e media type in the LCD control panel. For more inf ormation, see “To set media

size and type in the LCD control panel.”

TRAY 2

To set media size and type in the LCD control panel

1 Press (select button) to enter the menus. 2 Press (down arrow button) to highlight

and then press (select button).

3 Press (select button) to select

or 3).

Note If the printer has the multipurpose tray installed, the multipurpose

tray functions as Tray 1.

4 Press (down arrow button) or (up arrow button) to scroll

through the media size list and highlight the desired media size.

5 Press (select button) to confirm the selection. 6 Press (down arrow button) to highlight

press (select button).

7 Press (down arrow button) or (up arrow button) to scroll

through the media type list and highlight the desired media type.

8 Press (select button) to confirm the selection. 9 Press (pause/resume button) to return the prin te r to th e

TRAY X SIZE (where X = 1, 2,

PAPER HANDLING,

TRAY X TYPE, and then

READY state.

Note If you do not set all of the tray size and type settings,

the printer prompts you to set the remaining options when you print a document.

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Using the printer driver

Changing printer settings in Windows

You can change printer settings from the LCD control panel, from the printer driver, and from a software application.

Note Settings in a software application always take precedence over

settings in the printer driver or the LCD control panel.

If you want to set printing options for only a particular software application, change the settings from the application. After you close the application, the printer settings will return to the defaults configured in the printer driver.

To change printer settings from a software application, on the File menu, click Print, and then click Setup or Properties.

If you want to set printing options for all software applications you use on the computer, change the default settings in the printer driver.

To change settings in the printer driver

1 From the Windows desktop, click Start, point to Settings, and then

click Printers (Windows 98, Windows Millennium Edition, Windows NT 4.0, and Windows 2000).

-OrClick Start, and then click Printers and Faxes (Windows XP).

2 Right-click the prin te r ic on , an d then cho os e th e op tio n fo r you r

operating system:

• For Windows 98 and Windows Millennium Edition, click

Properties.

• For Windows NT 4.0, click Document Defaults or Properties.

• For Windows 2000 and Windows XP, click Printing

Preferences or Properties.

3 Change the desired settings, and then click OK.

Note For additional information, go to http://www.hp.com/support/

businessinkjet3000.

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Changing printer settings in the Mac OS

You can change printer settings in the LC D control panel or from the Page Setup and Print dialog boxes in the Mac OS. Settings in the Mac OS override settings in the LCD control panel.

You can also select the default printer. The default printer is the one that is used if you choose the Print command without first specifying which printer you want to use with an application. The default printer should be the printer that you use most often.

For more information about using the Mac OS to change printer settings, see the Mac Help on your computer. For information about using the LCD control panel, see “Setting printer options.”

To change page setup settings

1 Open the document you want to print. 2 On the File menu, click Page Setup. 3 From the Format for pop-up menu, select the printer for which

you want to format the document, and then change the desired settings (such as selecting the type of media and setting custom page sizes).

4 On the Paper pop-up menu (Mac OS 8.6 to Mac OS 9.2.2) or the

Paper Size pop-up menu (Mac OS X), select the media size on

which you want to print.

5 Click OK.

To change print settings

1 Open the document you want to print. 2 On the File menu, click Print. 3 Select the location of the media or the type of media on which you

want to print:

• Mac OS 8.6 to Mac OS 9.2.2: On the pop-up menu, click All pages from, and then select the media source or the media type.

• Mac OS X: On the pop-up menu, select Paper Feed, and click All pages from. On the pop-up menu, select the media so urce

or the media type.

4 Change the desired settings (such as selecting a source for the

print job and choosing print quality modes).

5 Click Print.

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Printing using the printer drivers

In most situations, you will probably print documents using the printer driver. Although specific options vary depending on the software application you are using, you can usually gain access to the printer driver by clicking File, and then Print in the software application.

For more information about printer driver featur es, see the printer drive r online help. For more information about print ing from a specific software application, see the documentation for the software application.

Note For information about printing from a Macintosh computer,

see “Changing printer settings in the Mac OS.”

To print using the PCL 5c printer driver

1 On the File menu, click Print. 2 On the Name drop-down menu, select the PCL 5c printer driver,

and then click Properties or Setup. (The options might b e differe nt for your application.)

3 On the Source is drop-down menu, select the location of the media

on which you want to print.

• If the media type and media size you want to print have been configured in the LCD control panel, select Auto Select. The printer automati cally selects the appropriate tray for the media. For information about configuring the paper type and paper size settings in the LCD control panel, see “To set media

size and type in the LCD control panel.”

• If you want to print an envelope, card, or other sp ecial media using Tray 1, select Manual Feed, and then follow the instructions in the LCD control panel. For information about loading Tray 1, see “Loading Tray 1.”

• If you want to print from a specific tray, select Tray 1, Tray 2, or Tray 3.

4 On the Type is drop-down menu, select the type of media you wa nt

to print.

5 Click the Paper tab. 6 On the Print Quality drop-down menu, select a print mode. 7 Change other print settings, if necessary, and then click OK. 8 Click Print.

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To print using the PCL 6 printer driver

1 On the File menu, click Print. 2 On the Name drop-down menu, select the PCL 6 printer driver, and

then click Properties or Setup. (The options might be different for your application.)

3 On the Size is drop-down menu, select the media size on which

you want to print.

4 On the Type is drop-down menu, select the type of media on which

you want to print.

5 On the Source is drop-down menu, select the location of the media

want to print.

• If the media type you want to print has been configured in the LCD control panel, select Auto Select. The printer automatically selects the appropriate tray for the media. For inform at ion ab out configuring the media type settings in the LCD control pane l, see

“To set media size and type in the LCD control panel.”

• If you want to print an envelope, card, or other sp ecial media

using Tray 1, select Manual Feed, and then follow the instructions in the LCD control panel. For information about loading Tray 1, see “Loading Tray 1.”

• If you want to print from a specific tray, select Tray 1, Tray 2, or Tray 3.

6 On the Paper tab, click a print mode in the Print Quality section. 7 Change other print settings, if necessary, and then click OK. 8 Click Print.

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To print using the emulated PostScript printer driver

Note For more information about printing using the emulated PostScript

printer driver, see “Printing using PostScript emulation.”

1 On the File menu, click Print. 2 On the Name drop-down menu, select the emulated PostScript

(PS) printer driver, and then click Properties or Setup. (The options might be different for your application.)

3 Select the type of media on which you want to print:

• Windows 98 and Windows Millennium Edition: Click More Options. On the Paper type drop-down me nu, select t he media

type.

• Windows NT 4.0: On the Advanced tab, select Media on the upper scrolling menu. In the Change Media Settings menu, select the media type.

• Windows 2000 and Windows XP: On the Paper/Quality tab, on the Type is drop-down menu, select the media type on which you want to print.

4 On the Source is drop-down menu, select the location of the media

on which you want to print. This menu is located on the Paper tab for Windows 98 and

Windows Millennium Edition, the Advanced tab for Windows NT

4.0, or the Paper/Quality tab for Windows 2000 and Windows XP.

• If the paper type on which you want to print has been configured in the LCD control panel, select AutoSelect Tray in Windows 98 and Windows Millennium Edition, or Automatically Select in Windows NT 4.0, Windows 2000, and Windows XP. The printer automatically selects the appropriate tray for the media. For information about configuring the medi a type settings in the LCD control panel, see “To set media size and type in the LCD

control panel.”

• If you want to print an envelope, card, or other sp ecial media using Tray 1, select Manual Feed, and then follow the instructions on the LCD control panel. For information about loading Tray 1, see “Loading Tray 1.”

• If you want to print to a specific tray, select Tray 1, Tray 2, or Tray 3.

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5 Select a print mode for the print job:

• Windows 98 and Windows Millennium Edition: On the Device Options tab, on the Printer features list, select Print Quality. On the Change setting for drop-down menu, select the

print mode.

• Windows NT 4.0: In the upper scrolling menu of the Advanced tab, expand Document Options, and then expand Printer Features. On the Change ‘Print Quality’ Setting menu, select the print mode.

• Windows 2000 and Windows XP: On the Paper/Quality tab, on the Print Quality drop-down menu, select the print mode.

6 Change other print settings, if necessary, and then click OK. 7 Click Print.

Printing on special media

In addition to printing on plain paper, you can print on sp ecial media, including the following types:

z envelopes and cards z transparencies z heavy paper (including coated media and photo paper) z custom size media

Note For best results, load special media in Tray 1. For more information,

see “Printing on special media.” Select the media type, the print quality, and the med ia source in the

printer driver.

For information about supported media types and sizes, see “Selecting

and loading print media.”

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Printing on envelopes and cards

Use Tray 1 to print envelopes and cards. If the optional multipurpose tray is installed in the Tray 1 location, you can load up to 10 envelopes or 10 cards.

Note If your software application supports printing envelopes or cards,

follow the application's instructions to print the envelope or card.

To print on envelopes and cards using Tray 1

1 In the printer driver, select Manual Feed as the media source, and

then select the envelope or card size.

Note For more information about configuring settings in the printer driver,

see “Using the printer driver.”

2 Print the document. 3 When the LCD control panel displays

[SIZE]

along the left side of Tray 1. Envelopes should be placed with the flap facing down and the stamp corner against the left side of the tray. For more information, see “Loading Tray 1.”

4 After each item prints, the printer prompts you to load another

envelope or card. Load envelopes or cards as neede d un til th e printer finishes printing.

, insert one envelope or card of the correct size and type

MANUALLY LOAD [TYPE]

To print on envelopes and cards using the optional multipurpose tray

Note The optional multipurpose tray is installed in the Tray 1 location.

1 Insert up to 10 envelo pe s or card s int o the mu ltip ur po se tra y, an d

position them against the right side of the tray. En velopes should be placed with the flap facing down and the stamp corner against the right side of the tray.

For more information about loading media, see “Selecting and

loading print media.”

2 In the printer driver, select Tray 1 as the media source, and then

select the envelope or card size.

3 Print the document.

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Printing on transparencies

When printing on transparencies, use the following guid elines:

z Use Tray 1 to print on transparencies. If the optional multipurpose

tray is not installed in the Tray 1 location and you want to print multiple transparencies, use Tray 2 or Tray 3.

z Load a maximum of 50 transparencies in Tray 2 or Tray 3, and up

to 20 transparencies in Tray 1 if the optional multipurpose tray is installed in the Tray 1 location. (Be sure the media does not exceed the maximum stack height as indicated on the labels in each tray.) Load a single transparency at a time if the single sheet manual feed unit is installed in the Tray 1 location.

z Handle transparencies using the edges. Oils from your fingers can

cause print quality problems.

z Use HP Premium Inkjet Transparency Film or HP Premium Plus

Inkjet Transparency Film, which is specifically designed to work with your printer, or use other transparencies de signed to work with HP Inkjet printers. For information about ordering transparencies, see “Ordering supplies and accessories.”

Printing transparencies one at a time

To print a single transparency, use Tray 1. For instruct ions, see “To

load Tray 1 manually.”

To print multiple transparencies

1 Load a maximum of 20 transparencies into the optional

multipurpose tray with the rough side u p and the wh ite stri p feeding into the printer first.

If the optional multipurpose tray is not installed, use Tray 2 or Tray 3 with the transparencies facing rough-side down and the white strip pointing forward into the tray. Load no more than 50 transparencies in Tray 2 or Tray 3. Be sure the media does not exceed the maximum stack height as indicated on the labels in each tray.

For more information about loading media, see “Selecting and

loading print media.”

2 In the printer driver, select Tray 1, Tray 2, or Tray 3 as the media

source, and then select HP Premium Transparency as the media type.

For more information about configuring settings in the pr inter driver, see “Using the printer driver.”

3 Print the document.

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Printing on heavy media

When printing on heavy media (up to 0.52 mm or 0.02 inch thick), use Tray 1. It provides a straight-through paper path that allows the printer to handle heavy or thick media without bending or curling the media.

CAUTION Do not use media that is heavier than the media specification

recommended for this printer. Doing so can cause misfeeds, jams, reduced print quality, and excessive mechanical wear. See “Selecting and loading print media.”

To print on heavy media using Tray 1

1 In the printer driver, select Manual Feed as the media source,

select the appropriate media type, and then print the document. For more information about configuring settings in the pr inter driver,

see “Using the printer driver.”

2 When the LCD control panel displays

[SIZE]

is facing up and is against the left edge of the tray. For more information, see “Loading Tray 1.”

3 If you are printing more than one page, insert another sheet of

media when prompted by the LCD control panel.

, insert one sheet of media into Tray 1. Make sure the sheet

MANUALLY LOAD [TYPE]

To print on heavy media using the optional multipurpose tray

Note The optional multipurpose tray is installed in the Tray 1 location.

1 Load the media face-up in the tray. Position the media against the

right edge of the tray, and then slide the media down into the tray. For more information, see “To load media in the optional

multipurpose tray.”

2 In the printer driver, select Tray 1 as the media source, and then

select the appropriate media type.

3 Print the document.

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Printing on custom size media

z Use Tray 1 when printing on paper that is 89 by 140 mm (3.5 by 5.5

inches) to 216 by 356 mm (8.5 by 14 inches).

z Use the optional multipurpose tray (if installed) when printing on

paper that is 89 by 140 mm (3.5 by 5.5 inches) to 216 by 356 mm (8.5 by 14 inches).

z Use Tray 2 when printing on paper that is 176 by 250 mm (6.9 by

9.8 inches) to 216 by 356 mm (8.5 by 14 inches).

z Use optional Tray 3 when printing on paper that is 182 by 250 mm

(7.2 by 9.9 inches) to 216 by 356 mm (8.5 by 14 inches).

z Use Tray 2, Tray 3, or the optional multipurpose tray (which is

installed in the Tray 1 location) when printing multiple shee ts of custom size media.

z If your application supports custom size media, set the media size

in the application before creating and prin ting th e docu ment. I f your application does not support custom size media, set the size in the printer driver, create the document, and then print it. (You might need to reformat existing documents to print them corr ectly on custom paper sizes.)

To print custom size media using Tray 1

1 In the printer driver, select Manual Feed as the media source,

either select or create a custom size, and then print the document. For more information about configuring settings in the pr inter driver,

see “Using the printer driver.”

2 When the LCD control panel displays

[SIZE]

information, see “Loading Tray 1.”

3 If you are printing more than one page, insert another sheet of

media when prompted by the printer.

, insert one sheet of media into Tray 1. For more

LOAD TRAY 1 [TYPE]

To print custom size media from Tray 2, Tray 3, or the optional multipurpose tray

Note The optional multipurpose tray is installed in the Tray 1 location.

1 Load the media in the tray.

For more information, see “Selecting and loading print media.”

2 In the printer driver, select Tray 1, Tray 2, or Tray 3 as the media

source, and then either select or create a custom size.

3 Print the document.

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Printing on both sides of the page

The printer can automatically print on both sides of media with an optional auto-duplex unit.

Note Make sure the auto-duplex unit has been configur ed in the pr inter

driver you are using. For more information, see “Enable optional

accessories in the printer driver.”

Guidelines for printing on both sides of a page

Note When automatically printing on both sides of a page, one side of

the page is printed first. To print the second side, the page must partially exit the printer to be flipped. Do not attempt t o remove the page from the printer until both sides have finished printing.

z The auto-duplex unit supports U.S. Letter, U.S. Legal, U.S.

Executive, JIS Executive, A4, JIS B5, ISO B5, and custom size media from 176 by 250 mm (6.9 by 9.9 inches) up to 216 by 356 mm (8.5 by 14 inches).

z Do not print on both sides of transparencies, envelopes, index

cards, or paper lighter than 60 g/m 105 g/m

(28 lb bond). Jams might occur with these types of media. However, double-sided special media made exclusively by HP can be used with the auto-duplex unit.

z To print on both sides of a page, make the selection from t he

software application or printer driver. (For Windows, se e the prin ter driver online help. For the Mac OS, see the Mac Help on your computer.)

z If you do not use the printer driver that came with the printer, you

might need turn on the (From the select

CONFIGURE DEVICE menu, select the PRINTING menu,

DUPLEX, and then select ON.) You can also set the layout

options from the

z Several kinds of media require a specific orien tation when you print

DUPLEX setting in the LCD control panel.

DUPLEX BINDING item.

on both sides of a page, such as letterhead, preprinted media, and media with watermarks and prepunched ho les. For Tr ay 1, load t he media with the front side facing up. For Tray 2 and optional Tray 3, load the media with the front side facing down. The media will be face-up in the output bin after printing.

z If you attempt to print on both sides of a page without an

auto-duplex unit installed, the printer prints the document on one side of the page.

(16 lb bond) or heavier than

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Layout options

The four orientation options for printing on both sides of a page are shown below. These options can be selected from the printer driver or from the LCD control panel’s

BINDING

setting, and from the PCL menu, select ORIENTATION.) For

information about using the LCD control panel, see “Printing menu.”

Note For Macintosh, in the Page Setup dialog box, select portrait or

landscape orientation.

Long-edge portrait

This is the default printer setting, and the most common layout used, with every printed image oriented right side up. Facing pages are read from top to bottom on the left page, then from top to bottom on the right page.

Long-edge landscape

This layout is often used in accounting, data processing, and spreadsheet applications. Every other printed image is oriented upside-down. Facing pages are read continuously from top to bottom. When using the PCL printer driver on a computer that runs Windows, select “Flip Pages Up.”

PRINTING menu. (Select the DUPLEX

Short-edge portrait

This layout is often used with clipboards. Every other printed image is oriented upside-down. Facing pages are read continuously from top to bottom. When using the PCL printer driver on a computer that runs Windows, select “Flip Pages Up.”

Short-edge landscape

Each printed image is oriented right side up. Facing pages are read from top to bottom on the left page, then from top to bottom on the right page.

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Using remote

diagnostics tools

Using the Toolbox

The Toolbox provides status and maintenance information about your printer. In addition, the Toolbox gives you step-by-step guidance for basic printing tasks and provides help for solving pro ble m s. The Toolbox is available for Windows only.

The Toolbox has two tabs: the Printer Status tab and the

Information tab.

Note Status information is only available if the printer is connected to a

network.

To monitor a printer on a shared port (for example, \\portname\printername) from a client machine, the Toolbox must be running on the server machine.

Printer Status

The Printer Status tab displays ink levels and the printer status. Your computer must be connected to a network in order to display the status. The drop-down list displays the currently selected printer. The status window displays the printer's status.

The Ink Cartridge Information window displays status information about the installed cartridges.

The Preferences button lets you select Toolbox message preferences.

Ink Cartridge Information

The Ink Cartridge Information window displays the part number and expiration date for each cartridge. The Or der Information button in this window displays information on ordering replace m en t car tr idg es for your printer.

ENWW 7-1

Preferences

Use the Preferences dialog box to select which Toolbox messages appear. You can specify whether you want to be notified by an audio alert when an error occurs, as well as the types of error messages you want to see, such as those messages about media and hardware.

Information

Use the Information tab to register the printer and gain access to help information for using the printer, troubleshooting, and contacting HP support. If the printer is connected to a network, you can also gain access to myPrintMileage and hp instant suppor t, and you ca n dis pla y printer hardware and ink cartridge health information. You can also display the embedded Web server by clicking Launch.

Printer Information

z To learn more about your printing patterns, such as the types and

sizes of print jobs, ink cartridge usage, and media usage, click myPrintMileage. This information is also available through the embedded Web server.

z To display information about the condition of each printhead, click

Printhead Health.

z To display hardware information such as the printer model number

and service ID number, click Printer Hardware.

Help

z To use a collection of dynamic Web resources that provide

customized problem-solving information and tips, click hp instant support. For more information about hp instant su pp or t, see “hp

instant support.”

z To register your printer, click Register Your Printer and follow the

instructions on the screen.

z To get general, step-by-step instructions for completing printer

tasks, click How Do I?

z To get general, step-by-step help with common printer proble ms,

click Troubleshooting.

z To find out how to contact HP support and get information about

your printer, click Contact HP.

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Using the embedded Web server

The printer comes with an embedded Web server. When the printer is connected to a network, the embedded Web server is automatically available.

The embedded Web server allows you to view printer and network status and to manage printing functions from your compu ter instead of from the LCD control panel. Using a standard Web browser, this remot e management tool allows you to do the following:

z view printer control status information z view supplies status and order new supplies z view the usage and event log z receive notification of printer and supplies events z configure the printer, events, and secu rity information z view and change network configuration z perform printer diagnostics z view and print internal pages

System requirements

To use the embedded Web server, you must have the following:

z a TCP/IP-based network z a Web browser installed on your computer, either Netscape

Navigator 4.7x or Microsoft Internet Explorer 5.0x and above

You can open and use the embedded Web server with out being connected to the Internet, however, some features will not be available.

Note The embedded Web server can be accessed from any operating

system that supports the TCP/IP protocol and a Web browser. The embedded Web server does not support IPX/SPX-based network printer connections and cannot be accessed with a parallel cable or USB cable.

You cannot view the embedded Web server pages from outside a firewall.

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Gaining access to the embedded Web server

You can gain access to the embedded Web server in the following ways:

z From the Toolbox (Windows only)

Launch the embedded Web server from the Information tab in the Toolbox. The default Web browser for the computer opens and displays the embedded Web server information.

z From a Web browser

In a supported Web browser on your computer, t ype the IP address assigned to the printer. For example, if the printer’s IP address is

123.123.123.123, you would type http://123.123.123.123 into your Web br owser.

The printer IP address is listed on the Configuration page. For more information, see “Printing a Configuration page.”

After you gain access to the embedded Web server, you can bookmark it so that you can return to it quickly in the future.

Embedded Web server pages

The embedded Web server has three tabs that contain detailed information about the printer, including links to e-services.

z Information z Settings z Networking

Information

The Information pages of the embedded Web server provide a summary of the configuration and status of the printer and its supplies.

Device Status

z Device Status

This section displays the current status of the printer. This section also displays control panel buttons. Clicking these button s is equivalent to physically pushing the buttons on the printer.

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z Supplies

This section shows the life remaining of ink cartridges, with 0 percent representing a supply that is empty. This section also provides supplies part numbers. To order new supplies, click Order Supplies on the left side of the window. To visit any website, you must have Internet access.

z Media

This section displays information about the installed trays, including the type and size of media loaded and each tray’s status. To change the tray settings, click Change Settings.

Configuration Page

z Device Information

This section displays information about the printer, such as the model and serial number for the printer, the version number of the firmware, and the amount of memory installed.

z Installed Personalities and Options

This section displays the version number of the printer’s installed personalities, installed DIMMs and other storage devices, and printer security information.

z Memory

This section displays the total amount of memory available for the printer, including the amount of driver workspace memory.

z Paper Trays and Options

This section displays the default media size for each installed tray, and the total media capacity for each tray. It also shows whether a n auto-duplex unit is installed in the printer.

Supplies Status

This page displays gauges that indicate the remaining ink levels for each ink cartridge. It also provides supplies part numbers, the expiration date for ink cartridges, and printhead health. You can also find information on and links for ordering replacement supplies and recycling used supplies.

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Event Log

This page shows the most recent events and errors in the printer event log. The most recent item appears at the top of the list.

Usage Page

z Identification

This section displays the printer serial number, product name, and service ID. If the network ad ministrator has assigned a name or asset number to the printer, these items are also displayed.

z Usage Tools

This section shows how much of each media size has been used by the printer, and simplex and duplex totals for each media size. It also lists how much ink has been used.

Settings

The Settings pages of the embedded Web server allow you to configure the printer from your computer. These pages can be password protected.

Note Always consult with your network administrator before changing the

printer configuration.

Configure Device

The Configure Device page displays the menus available in the prin ter’s LCD control panel, except the service menu options. From the Configure Device page, network administrators can perform configuration functions from a computer instead of from the LCD control panel.

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Alerts

The Alerts pages allow you to set up the printer to send out e-mail notifications when certain printer events occur.

z Notification Distribution Lists

This section allows you to add the e-mail addresses of the people who will receive electronic notification of printer events, such as ink supplies and media path events. You are provided with e-mail lists, which you can rename as needed.

• If the printer has an optional hard disk installed, y ou can ha ve up

to four lists of 20 e-mail addresses each.

• Without an optional hard disk, you can have two lists with one

e-mail address in each list.

In addition, this page lets you configure the outgoing e-mail server settings that the embedded W eb server uses when sending e-mail notification of printer events.

z Select Events

This section allows you to select which types of printer events will prompt e-mail notifications for each e-mail list. Click the type of printer event to set the thre shold or condition un der which an e-ma il notification is sent. For example, for the Cartridge Low event, you can set the threshold to 20 percent. This means that e-mail notifications are sent to the e-mail lists you specified when an ink cartridge has 20 percent of its ink supply remaining.

z Outgoing Mail

This section allows you to set the outgoing mail values for e-mail alerts.

z Incoming Mail

This section allows you to set the incoming mail values to enable remote requests and commands sent to the printer.

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AutoSend

AutoSend is a feature that can help you un derstand your printing patterns. When you enable AutoSend, usage information is sent to HP. Hewlett-Packard uses the information sent by AutoSend in two Web-based tools: hp instant support and myPrintMileage:

z With hp instant support, you can get troubleshooting tips to help

diagnose and solve printer problems, or prevent some proble ms from occurring at all.

z With myPrintMileage, you can estimate the amount of ink and

paper you use each month. This information can help you manage your printing activities and supplies more effectively.

Hewlett-Packard respects the privacy of your printe r info r ma tio n. Information sent by AutoSend is managed following the guidelines outlined in the Hewlett-Packard Online Privacy Statement (http://www.hp.com/country/us/eng/privacy.htm).

Note To use AutoSend, you must first configure your e-mail settings in

the embedded Web server.

Security

This section configures the password information and other security settings for the embedded Web server and e-mail alerts. This information should be configured by the network administrator only.

hp instant support

hp instant support is a Web-based tool that provides you product-specific services, troubleshooting tips, and information about your printer's ink and media usage. With this information, you can diagnose and solve printer problems, and manage your printing activities and printer supplies more effectively.

hp instant support provides the following information about your printer:

z Notification of printer driver and firmware updates

When a firmware or driver update for your printer is available on the HP website, a message appears on the hp instant support homepage. Click the link within the message to go direc tly to the printer drivers downloads section of the HP website.

z Resolutions for specific printer errors

hp instant support provides immediate access to information that can help you resolve error messages specific to your printer. To see a description of the problem, as well as recommendations for solving or preventing the problem, click the link within the message. To see a list of past printer errors, click alerts on the left side of the hp instant support page.

z Managing ink and media usage (myPrintMileage)

myPrintMileage helps you manage your printing activities and printer supplies. This tool tracks your printer usage information to help you plan the purchase of supplies.

z Obtaining support services

HP offers a variety of support services that can help you maintain your printer. hp instant support cre ates a list of the sup port services available for your printer. To learn more about these services or to purchase a service, click the appropriate link.

z Easy access to troubleshooting tips

To help you quickly resolve printer problems or prevent some problems from happening, hp instant support provides tips that are customized for your printer.

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Using hp instant support

You can use hp instant support from the Toolbox (if the computer is running Windows and the printer is connecte d to a netw or k) or embedded Web server.

Note Because Web pages used to display hp instant support (as well as

myPrintMileage) are dynamically created, cr eat ing a b ookma rk or favorite for these Web pages and connecting using thi s bookmark or favorite will not display the most current information. Instead, connect from the embedded Web server or from the To olbox.

To launch hp instant support from the Toolbox (Windows only)

Note To launch hp instant support from the Toolbox, the printer must be

connected to a network.

1 Open the Toolbox. 2 On the Information tab, click hp instant support.

The default Web browser opens and displays the current hp instant support information for your printer.

To launch hp instant support from the embedded Web server

1 Open a Web browser and type the IP address for the printer in the

address box.

2 In the Other Links section of any embedded Web server page, click

hp instant support.

Security and privacy

To use this tool, detailed information, such as serial number, error conditions, and status, is sent to HP. Hewlett-Packar d re sp ec ts yo ur privacy and manages this information according to the guidelines outlined in the Hewlett-Packard Online Privacy Statement (http://www.hp.com/country/us/eng/privacy.htm).

Note To view all the data that is sent to Hewlett-Packard, select Source

(for Internet Explorer) or Page Source (for Netscape) from the View menu in your Web browser.

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HP Web Jetadmin

HP Web Jetadmin is a web-based system administration tool that allows remote installation and management of networked peripherals from a Web browser. It enables network administrators to configure network printers, manage printer features, and monit or printer status, including levels for printer supplies.

HP Web Jetadmin is available only if the printer is connected to an IP-based network. This browser-based software can be installed on one of the following supported platforms:

z Windows NT 4.0 or Windows 2000 z HP-UX z Sun Solaris z Red Hat Linux z SuSE Linux

To download HP Web Jetadmin software, go to

http://www.hp.com/go/webjetadmin.

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HP Business InkJet 3000, Business InkJet 3000dtn, Business InkJet 3000n User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Getting started

Additional resources

Printer configurations

HP Business Inkjet 3000

HP Business Inkjet 3000n

HP Business Inkjet 3000dtn

Setting up

Understanding printer parts

Setting up the printer

Step 1: Set up the printer

Step 4: Install the ink cartridges

Step 5: Install the printheads

Step 6: Install the printer software and connect the interface cable

Multipurpose tray (100-sheet tray)

Installing the optional multipurpose tray

700-sheet tray (Tray 3)

Auto-duplex unit

Installing the auto-duplex unit

HP Jetdirect print server

Obtaining more information

Additional printer memory and font DIMMs

EIO hard disk drive

Installing memory and font DIMMs

Checking memory installation

Setting printer options

Understanding the LCD control panel

Printing an LCD control panel menu map

Changing LCD control panel menu settings

Retrieve Job menu

Information menu

Printing menu

Print Quality menu

System Setup menu

I/O menu

Resets menu

Diagnostics menu

Service menu

EIO menu

Configuring Novell NetWare frame type parameters

Configuring TCP/IP parameters

Setting the link speed

Disabling network protocols (optional)

Media and paper-handling specifications

Supported media types

Supported media sizes

Media handling

Selecting and loading print media

Configuring trays

Using the printer driver

Changing printer settings in Windows

Changing printer settings in the Mac OS

Printing using the printer drivers

Printing on special media

Printing on envelopes and cards

Printing on heavy media

Printing on custom size media

Printing on both sides of the page

Guidelines for printing on both sides of a page

Using the Toolbox

Printer Status

Information

Using the embedded Web server

System requirements

Gaining access to the embedded Web server

Embedded Web server pages

hp instant support

Using hp instant support

Security and privacy

HP Web Jetadmin