HP BL685C G6 User Manual

HP ProLiant BL685c G6 Server Blade User Guide

Part Number 508505-001 April 2009 (First Edition)

© Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft, Windows, and Windows Server are U.S. registered trademarks of Microsoft Corporation. AMD Athlon is a trademark of Advanced Micro Devices, Inc.

Intended audience

This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

Component identification............................................................................................................... 7

Front panel components ............................................................................................................................. 7

Front panel LEDs ....................................................................................................................................... 7

SAS and SATA hard drive LEDs................................................................................................................... 8

SAS and SATA hard drive LED combinations ................................................................................................ 9

System board components........................................................................................................................ 10

DIMM slots ................................................................................................................................... 11

Mezzanine connector definitions ..................................................................................................... 12

System maintenance switch............................................................................................................. 13

System maintenance switch procedures ............................................................................................13

HP c-Class Blade SUV Cable..................................................................................................................... 14

Operations................................................................................................................................. 15

Power up the server blade........................................................................................................................ 15

Power down the server blade.................................................................................................................... 15

Remove the server blade .......................................................................................................................... 16

Remove the access panel.......................................................................................................................... 17

Install the access panel............................................................................................................................. 17

Remove the SAS hard drive ...................................................................................................................... 17

Remove the solid state drive...................................................................................................................... 17

Remove the DIMM baffle.......................................................................................................................... 18

Install the DIMM baffle............................................................................................................................. 19

Setup......................................................................................................................................... 21

Overview ...............................................................................................................................................21

Installing an HP BladeSystem c-Class enclosure ...........................................................................................21

Preparing the enclosure.................................................................................................................. 21

Installing interconnect modules ........................................................................................................ 27

Connecting to the network ..............................................................................................................28

Installing server blade options................................................................................................................... 29

Installing a server blade ........................................................................................................................... 29

Completing the configuration.................................................................................................................... 30

Hardware options installation....................................................................................................... 31

Introduction ............................................................................................................................................ 31

Processor option...................................................................................................................................... 31

Memory option ....................................................................................................................................... 37

Advanced ECC memory configuration.............................................................................................. 37

DIMM installation guidelines........................................................................................................... 38

DIMM population order.................................................................................................................. 38

Installing DIMMs ........................................................................................................................... 38

Solid state drive option ............................................................................................................................ 39

Mezzanine card option............................................................................................................................ 41

SAS controller option............................................................................................................................... 43

Hot-plug SAS or SATA hard drive option .................................................................................................... 44

BBWC battery option............................................................................................................................... 46

HP Trusted Platform Module option ............................................................................................................ 48

Contents 3

Installing the Trusted Platform Module board ..................................................................................... 49

Retaining the recovery key/password .............................................................................................. 50

Enabling the Trusted Platform Module............................................................................................... 51

Cabling ..................................................................................................................................... 52

SSD cable routing ...................................................................................................................................52

Cache module battery cabling .................................................................................................................. 52

Using the HP c-Class Blade SUV Cable ...................................................................................................... 53

Connecting locally to a server blade with video and USB devices.................................................................. 53

Accessing a server blade with local KVM .........................................................................................53

Accessing local media devices........................................................................................................ 54

Software and configuration utilities ............................................................................................... 56

Server blade deployment tools .................................................................................................................. 56

RBSU requirement for Linux deployment............................................................................................ 56

Software drivers and additional components..................................................................................... 56

HP BladeSystem c-Class Advanced management ............................................................................... 57

Network-based PXE deployment ...................................................................................................... 57

Deployment methods...................................................................................................................... 59

Configuration tools.................................................................................................................................. 62

SmartStart software........................................................................................................................ 62

HP ROM-Based Setup Utility............................................................................................................ 63

Array Configuration Utility.............................................................................................................. 64

Option ROM Configuration for Arrays .............................................................................................65

Re-entering the server serial number and product ID........................................................................... 65

Management tools................................................................................................................................... 66

Automatic Server Recovery .............................................................................................................66

ROMPaq utility.............................................................................................................................. 66

iLO 2 Standard Blade Edition technology .........................................................................................66

Erase Utility ..................................................................................................................................66

StorageWorks library and tape tools................................................................................................ 67

HP Systems Insight Manager........................................................................................................... 67

Management Agents...................................................................................................................... 67

HP ProLiant Essentials Virtualization Management Software ................................................................67

HP ProLiant Essentials Vulnerability and Patch Management Pack ........................................................68

HP Insight Server Migration software for ProLiant...............................................................................68

HP ProLiant Essentials Performance Management Pack .......................................................................69

HP Insight Control Environment Suites............................................................................................... 69

HP Insight Control Linux Edition ....................................................................................................... 70

Redundant ROM support ................................................................................................................ 70

USB support and functionality ......................................................................................................... 70

Internal SD support ........................................................................................................................ 71

Diagnostic tools ...................................................................................................................................... 71

HP Insight Diagnostics.................................................................................................................... 71

HP Insight Diagnostics survey functionality ........................................................................................71

Integrated Management Log ...........................................................................................................72

Array Diagnostic Utility ..................................................................................................................72

Remote support and analysis tools............................................................................................................. 72

HP Insight Remote Support software ................................................................................................. 72

Keeping the system current ....................................................................................................................... 73

Drivers ......................................................................................................................................... 73

ProLiant Support Packs ................................................................................................................... 73

Operating system version support.................................................................................................... 73

System Online ROM flash component utility ......................................................................................74

Contents 4

Change control and proactive notification ........................................................................................ 74

Care Pack ....................................................................................................................................74

Troubleshooting.......................................................................................................................... 75

Troubleshooting resources ........................................................................................................................75

Pre-diagnostic steps ................................................................................................................................. 75

Important safety information............................................................................................................ 76

Symptom information ..................................................................................................................... 77

Prepare the server for diagnosis ......................................................................................................77

Service notifications................................................................................................................................. 78

Loose connections ...................................................................................................................................78

Troubleshooting flowcharts .......................................................................................................................78

Start diagnosis flowchart ................................................................................................................79

General diagnosis flowchart ........................................................................................................... 80

Server blade power-on problems flowchart .......................................................................................82

POST problems flowchart ............................................................................................................... 84

OS boot problems flowchart ...........................................................................................................86

Server fault indications flowchart ..................................................................................................... 88

POST error messages and beep codes....................................................................................................... 90

Battery replacement .................................................................................................................... 91

Regulatory compliance notices ..................................................................................................... 92

Regulatory compliance identification numbers............................................................................................. 92

Federal Communications Commission notice............................................................................................... 92

FCC rating label............................................................................................................................ 92

Class A equipment......................................................................................................................... 92

Class B equipment......................................................................................................................... 92

Declaration of conformity for products marked with the FCC logo, United States only....................................... 93

Modifications.......................................................................................................................................... 93

Cables................................................................................................................................................... 93

Canadian notice (Avis Canadien).............................................................................................................. 94

European Union regulatory notice .............................................................................................................94

Disposal of waste equipment by users in private households in the European Union......................................... 94

Japanese notice ...................................................................................................................................... 95

BSMI notice............................................................................................................................................ 95

Korean notice ......................................................................................................................................... 95

Chinese notice ........................................................................................................................................ 96

Laser compliance .................................................................................................................................... 96

Battery replacement notice........................................................................................................................ 96

Taiwan battery recycling notice................................................................................................................. 97

Acoustics statement for Germany (Geräuschemission) .................................................................................. 97

Electrostatic discharge................................................................................................................. 98

Preventing electrostatic discharge.............................................................................................................. 98

Grounding methods to prevent electrostatic discharge.................................................................................. 98

Specifications............................................................................................................................. 99

Environmental specifications ..................................................................................................................... 99

Server blade specifications....................................................................................................................... 99

Technical support...................................................................................................................... 100

Before you contact HP............................................................................................................................ 100

HP contact information........................................................................................................................... 100

Acronyms and abbreviations...................................................................................................... 101

Contents 5

Index....................................................................................................................................... 104

Contents 6

Component identification

Front panel components

Item Description

1 Serial label pull tab 2 HP c-Class Blade SUV Cable connector* 3 Power On/Standby button and LED 4 Server blade release button 5 Server blade release lever 6 Hard drive bay 2 7 Hard drive bay 1

* The SUV connector and the HP c-Class Blade SUV Cable are for some server blade configuration and diagnostic procedures.

Front panel LEDs

Item Description Status

1 UID LED Blue = Identified

Blue flashing = Active remote management Off = No active remote management

Component identification 7

Item Description Status

2 Health LED Green = Normal operation

Amber flashing = Degraded condition Red flashing = Critical condition

3 Flex 1 LED Green = Network linked

Green flashing = Network activity Off = No link or activity

4 Flex 2 LED Green = Network linked

Green flashing = Network activity Off = No link or activity

5 Flex 3 LED Green = Network linked

Green flashing = Network activity Off = No link or activity

6 Flex 4 LED Green = Network linked

Green flashing = Network activity Off = No link or activity

7 SSD activity LED Green flashing = Hard drive activity

Off = No link or activity

8 System power LED Green = On

Green flashing = Server is requesting power Amber = Standby (auxiliary power available)*

*If the Onboard Administrator denies power to the server blade, the server blade returns to Standby mode.

Off = Off

SAS and SATA hard drive LEDs

Component identification 8

Item Description

1 Fault/UID LED (amber/blue) 2 Online LED (green)

SAS and SATA hard drive LED combinations

NOTE: Predictive failure alerts can occur only when the hard drive is connected to a Smart

Online/activity LED (green)

On, off, or flashing Alternating amber

On, off, or flashing Steadily blue The drive is operating normally, and it has been selected by a

On Amber, flashing

On Off The drive is online, but it is not active currently. Flashing regularly

(1 Hz)

Flashing regularly (1 Hz)

Flashing irregularly Amber, flashing

Flashing irregularly Off The drive is active, and it is operating normally. Off Steadily amber A critical fault condition has been identified for this drive, and

Off Amber, flashing

Off Off The drive is offline, a spare, or not configured as part of an

Array controller.

Fault/UID LED (amber/blue)

and blue

regularly (1 Hz)

Amber, flashing regularly (1 Hz)

Off Do not remove the drive. Removing a drive may terminate the

regularly (1 Hz)

Interpretation

The drive has failed, or a predictive failure alert has been received for this drive; it also has been selected by a management application.

management application. A predictive failure alert has been received for this drive. Replace the drive as soon as possible.

Do not remove the drive. Removing a drive may terminate the current operation and cause data loss.

The drive is part of an array that is undergoing capacity expansion or stripe migration, but a predictive failure alert has been received for this drive. To minimize the risk of data loss, do not replace the drive until the expansion or migration is complete.

current operation and cause data loss. The drive is rebuilding, erasing, or it is part of an array that is

undergoing capacity expansion or stripe migration. The drive is active, but a predictive failure alert has been

received for this drive. Replace the drive as soon as possible.

the controller has placed it offline. Replace the drive as soon as possible.

A predictive failure alert has been received for this drive. Replace the drive as soon as possible.

array.

Component identification 9

System board components

Item Description

1 Processor 4 DIMM slots 2 Processor socket 4 3 Processor socket 2 (populated) 4 System maintenance switch 5 Processor 2 DIMM slots 6 Mezzanine connector 1 (Type I mezzanine only) 7 Mezzanine connector 2 (Type I or Type II mezzanine) 8 System board thumbscrews (3) 9 Enclosure connectors (2) 10 SSD data connectors (2) 11 Internal USB connector 12 Mezzanine connector 3 (Type I or Type II mezzanine) 13 SD card slot 14 TPM connector 15 SSD power connectors (2) 16 System battery 17 Processor socket 1 (populated) 18 SAS controller connector 19 Processor 1 DIMM slots 20 Processor 3 DIMM slots 21 Processor socket 3

Component identification 10

The symbols HP ProLiant BL685c G6 Server Blade Installation Instructions that ship with the server blade.

DIMM slots

DIMM slots are identified by the numbers 1 through 32 and paired banks are identified by the letters A through P.

Each processor has eight DIMM slots associated with it:

• Processor 1 DIMM slots

correspond to the symbols located on the interconnect bays. For more information, see the

• Processor 2 DIMM slots

Component identification 11

• Processor 3 DIMM slots

• Processor 4 DIMM slots

For installation guidelines and population order, see "Memory option (on page 37)."

Mezzanine connector definitions

PCIe x8 mezzanine connectors support x16 cards at up to x8 speeds.

Item Connector Card support

Mezzanine connector 1 PCIe x8 Type I mezzanine card only Mezzanine connector 2 PCIe x8 Type I or II mezzanine card Mezzanine connector 3 PCIe x8 Type I or II mezzanine card

Component identification 12

System maintenance switch

Position Function Default

1* iLO 2 security override Off 2 Configuration lock Off 3 Reserved Off 4 Reserved Off 5* Password disabled Off 6* Reset configuration Off 7 Reserved Off 8 Reserved Off

*To access redundant ROM, set S1, S5, and S6 to ON.

System maintenance switch procedures

When you perform troubleshooting steps, this guide may instruct you to perform the following procedures:

• Clear the system configuration ("Clearing the system configuration" on page 13).

• Access the redundant ROM ("Accessing the redundant ROM" on page 14).

To complete these procedures, you must change physical settings on the system maintenance switch.

Clearing the system configuration

RBSU can be used to restore the factory default configuration. For more information, see "HP ROM-Based Setup Utility (on page 63)." If the system is unable to boot into RBSU, use the following steps to clear the system configuration:

1. Power down the server blade (on page 15).

2. Remove the server blade (on page 16).

3. Remove the access panel (on page 17).

4. Change position 6 of the system maintenance switch to on.

5. Install the access panel (on page 17).

6. Install the server blade in the enclosure and power up the server blade.

7. Wait for the POST message that prompts you to change the switch setting:

Maintenance switch detected in the "On" position. Power off the server and turn switch to the "Off" position.

8. Repeat steps 1 through 3.

9. Change position 6 of the system maintenance switch to off.

10. Repeat steps 5 and 6.

IMPORTANT: When the server blade boots after NVRAM is cleared, a delay of up to 2

minutes is normal. During this delay, the system appears non-functional. Do not attempt any procedures during the delay.

Component identification 13

Accessing the redundant ROM

If the system ROM is corrupted, the system automatically switches to the redundant ROM in most cases. If the system does not automatically switch to the redundant ROM, perform the following steps:

1. Power down the server blade (on page 15).

2. Remove the server blade (on page 16).

3. Remove the access panel (on page 17).

4. Change positions 1, 5, and 6 of the system maintenance switch to on.

5. Install the access panel.

6. Install the server blade in the enclosure and power up the server blade.

7. After the system beeps, repeat steps 1 through 3.

8. Change positions 1, 5, and 6 of system maintenance switch to off.

9. Repeat steps 5 and 6.

If both the current and backup versions of the ROM are corrupt, return the system board for a service replacement.

To switch to the backup ROM when the System ROM is not corrupt, use RBSU.

HP c-Class Blade SUV Cable

Item Connector Description

1 Server blade For connecting to the SUV connector on the

server blade front panel 2 Video For connecting a video monitor 3 USB For connecting up to two USB devices 4 Serial For trained personnel to connect a null modem

serial cable and perform advanced diagnostic

procedures

Component identification 14

Operations

Power up the server blade

The Onboard Administrator initiates an automatic power-up sequence when the server blade is installed. If the default setting is changed, use one of the following methods to power up the server blade:

• Use a virtual power button selection through iLO 2.

• Press and release the Power On/Standby button.

When the server blade goes from the standby mode to the full power mode, the system power LED changes from amber to green.

For more information about the Onboard Administrator, see the enclosure setup and installation guide on the HP website (http://www.hp.com/support

For more information about iLO 2, see "iLO 2 Standard Blade Edition technology (on page 66)."

Power down the server blade

Before powering down the server blade for any upgrade or maintenance procedures, perform a backup of critical server data and programs.

Depending on the Onboard Administrator configuration, use one of the following methods to power down the server blade:

• Use a virtual power button selection through iLO 2.

This method initiates a controlled remote shutdown of applications and the OS before the server blade enter standby mode.

• Press and release the Power On/Standby button.

This method initiates a controlled shutdown of applications and the OS before the server blade enter standby mode.

• Press and hold the Power On/Standby button for more than 4 seconds to force the server blade to

enter standby mode. This method forces the server blade to enter standby mode without properly exiting applications and

the OS. It provides an emergency shutdown method in the event of a hung application.

• Execute one of the following commands using the Onboard Administrator CLI:

poweroff server all

poweroff server all force

The first command initiates a controlled shutdown of applications and the OS before the server blade enter standby mode. The second form of the command forces the server blade to enter standby mode without exiting applications and the OS. This is an emergency method to force a shutdown in the event of a hung application.

Operations 15

• Use the Onboard Administrator GUI to initiate a shutdown:

a. Select the Enclosure Information tab, then select the Overall checkbox in the Device Bays item. b. Initiate a shutdown from the Virtual Power menu:

— Select Momentary Press to initiate a controlled shutdown of applications and the OS. — Select Press and Hold to initiate an emergency shutdown of applications and the OS.

IMPORTANT: When the server blade are in standby mode, auxiliary power is still being

provided. To remove all power from the server blade, remove the server blade from the enclosure.

After initiating a virtual power down command, be sure that the server blade go into standby mode by observing that the system power LED is amber.

Remove the server blade

CAUTION: Do not use the server blade release lever to lift or carry the server blade. Always

support the weight of the server blade by handling the chassis directly. Improper use can

1. Identify the proper server blade ("Front panel LEDs" on page 7).

2. Power down the server blade (on page 15).

3. Remove the server blade.

damage the release lever and the server blade.

4. Place the server blade on a flat, level work surface.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the

internal system components to cool before touching them.

CAUTION: To prevent damage to electrical components, properly ground the server blade

before beginning any installation procedure. Improper grounding can cause ESD.

Operations 16

Remove the access panel

To remove the component:

1. Power down the server blade (on page 15).

2. Remove the server blade (on page 16).

3. Press the access panel release button, and then slide the access panel to the rear.

4. Remove the access panel.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the

internal system components to cool before touching them.

CAUTION: To prevent damage to electrical components, properly ground the server blade

before beginning any installation procedure. Improper grounding can cause ESD.

Install the access panel

1. Place the access panel on top of the server blade. Allow the panel to extend past the rear of the

server blade approximately 1 cm (0.25 in).

2. Slide the access panel to the closed position.

Remove the SAS hard drive

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the

Remove the component as indicated.

internal system components to cool before touching them.

Remove the solid state drive

Operations 17

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the

internal system components to cool before touching them.

To remove the component:

1. Power down the server blade (on page 15).

2. Remove the server blade (on page 16).

3. Remove the access panel (on page 17).

4. Disconnect the SSD cables from the system board.

5. Remove the SSD.

Remove the DIMM baffle

Operations 18

CAUTION: To avoid damage to the server blade and the enclosure, install all DIMM baffles in

the proper location after adding or replacing DIMMs. DIMM baffles that are missing or installed incorrectly can compromise server blade and enclosure cooling.

To remove the component:

1. Power down the server blade (on page 15).

2. Remove the server blade (on page 16).

3. Remove the access panel (on page 17).

4. Remove the SSD drives, if installed ("Remove the solid state drive" on page 17).

5. Remove the DIMM baffle.

Install the DIMM baffle

CAUTION: To avoid damage to the server blade and the enclosure, install all DIMM baffles in

the proper location after adding or replacing DIMMs. DIMM baffles that are missing or installed incorrectly can compromise server blade and enclosure cooling.

Operations 19

Install the DIMM baffles.

2. Install the SSD drives, if removed ("Solid state drive option" on page 39).

3. Install the access panel (on page 17).

4. Install the server blade ("Installing a server blade" on page 29, "Remove the server blade" on page

16).

Operations 20

Setup

Overview

Installation of a server blade requires the following steps:

1. Install and configure an HP BladeSystem c-Class enclosure.

2. Install any server blade options.

3. Install interconnect modules in the enclosure.

4. Connect the interconnect modules to the network.

5. Install a server blade.

6. Complete the server blade configuration.

Installing an HP BladeSystem c-Class enclosure

Before performing any server blade-specific procedures, install an HP BladeSystem c-Class enclosure. The most current documentation for server blades and other HP BladeSystem components is available at

the HP website (http://www.hp.com/go/bladesystem/documentation Documentation is also available in the following locations:

• Documentation CD that ships with the enclosure

• HP Business Support Center website (http://www.hp.com/support)

• HP Technical Documentation website (http://docs.hp.com)

Preparing the enclosure

HP BladeSystem enclosures ship with device bay dividers to support half-height devices. To install a fullheight device, remove the blanks and the corresponding device bay divider.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade

or the enclosure unless all hard drive and device bays are populated with either a component or a blank.

IMPORTANT: For optimal cooling and system performance, configure the c7000 enclosure with

ten fans and configure the c3000 enclosure with six fans.

Setup 21

Remove the device bay blank.

2. Remove the three adjacent blanks.

Removing a c7000 device bay divider

1. Slide the device bay shelf locking tab to the left to open it.

Setup 22

Push the device bay shelf back until it stops, lift the right side slightly to disengage the two tabs from the divider wall, and then rotate the right edge downward (clockwise).

3. Lift the left side of the device bay shelf to disengage the three tabs from the divider wall, and then

remove it from the enclosure.

Setup 23

Removing a c3000 device bay mini-divider or device bay divider

1. Slide the locking tab down.

2. Remove the mini-divider or divider:

o c3000 mini-divider:

Push the divider toward the back of the enclosure until the divider drops out of the chassis.

o c3000 divider:

a. Push the divider toward the back of the enclosure until it stops. b. Slide the divider to the left to disengage the tabs from the wall. c. Rotate the divider clockwise.

Setup 24

Remove the divider from the enclosure.

Removing a c3000 device bay divider

1. Remove the device bay blank.

2. Remove the three adjacent device bay blanks.

Setup 25

Slide the locking tab down.

4. Disengage the divider: a. Push the divider toward the back of the enclosure until it stops. b. Slide the divider to the left to disengage the tabs from the wall. c. Rotate the divider clockwise.

Setup 26

Remove the divider from the enclosure.

Installing interconnect modules

For specific steps to install interconnect modules, see the documentation that ships with the interconnect

Interconnect bay numbering and device mapping

module.

• HP BladeSystem c7000 Enclosure

Setup 27

• HP BladeSystem c3000 Enclosure

To support network connections for specific signals, install an interconnect module in the bay corresponding to the embedded NIC or mezzanine signals.

Server blade signal c7000 interconnect bay c3000 interconnect bay Interconnect bay labels

NIC 1 (Embedded) 1 1 NIC 2 (Embedded) 2 1 NIC 3 (Embedded) 1 1 NIC 4 (Embedded) 2 1 Mezzanine 1 3 and 4 2 Mezzanine 2 5 and 6 3 and 4

7 and 8 3 and 4

Mezzanine 3 5 and 6 3 and 4

7 and 8 3 and 4

For detailed port mapping information, see the HP BladeSystem enclosure installation poster or the HP BladeSystem enclosure setup and installation guide on the HP website (http://www.hp.com/go/bladesystem/documentation

Connecting to the network

To connect the HP BladeSystem to a network, each enclosure must be configured with network interconnect devices to manage signals between the server blades and the external network.

Two types of interconnect modules are available for HP BladeSystem c-Class enclosures: Pass-Thru modules and switch modules. For more information about interconnect module options, see the HP website (http://www.hp.com/go/bladesystem/interconnects

IMPORTANT: To connect to a network with a Pass-Thru module, always connect the Pass-Thru

module to a network device that supports Gigabit speed.

Setup 28

Installing server blade options

Before installing and initializing the server blade, install any server blade options, such as an additional processor, hard drive, or mezzanine card.

Installing a server blade

1. Remove the connector covers.

2. Prepare the server blade for installation.

Setup 29

Install the server blade.

Completing the configuration

To complete the server blade and HP BladeSystem configuration, see the overview card that ships with the enclosure.

Setup 30

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