Hp BL280C G6 User Manual

HP ProLiant BL280c G6 Server Blade

Part Number: 514028-002

User Guide

Abstract

This document describes installation, administration, and troubleshooting for this server blade. This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

March 2011 Edition: 2

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft, Windows, Windows NT, Windows XP, and Windows Server are U.S. registered trademarks of Microsoft Corporation.

Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

AMD Athlon is a trademark of Advanced Micro Devices, Inc.

Java is a US trademark of Sun Microsystems, Inc.

Component identification ............................................................................................................... 6

Front panel components ............................................................................................................................. 6

Front panel LEDs and buttons ...................................................................................................................... 7

System board components .......................................................................................................................... 8

Mezzanine connector definitions ....................................................................................................... 8

DIMM slot locations ......................................................................................................................... 9

Hard drive connector identification .................................................................................................... 9

System maintenance switch ............................................................................................................... 9

HP c-Class Blade SUV Cable..................................................................................................................... 10

Operations ................................................................................................................................. 11

Power up the server blade ........................................................................................................................ 11

Power down the server blade .................................................................................................................... 11

Remove the server blade .......................................................................................................................... 12

Remove the access panel.......................................................................................................................... 13

Install the access panel............................................................................................................................. 13

Remove the air baffle ............................................................................................................................... 13

Install the air baffle .................................................................................................................................. 13

Setup ......................................................................................................................................... 15

Overview ............................................................................................................................................... 15

Installing an HP BladeSystem c-Class enclosure ........................................................................................... 15

Installing server blade options ................................................................................................................... 15

Installing interconnect modules .................................................................................................................. 15

Interconnect bay numbering and device mapping .............................................................................. 16

Connecting to the network ........................................................................................................................ 17

Installing a server blade ........................................................................................................................... 18

Completing the configuration .................................................................................................................... 19

Hardware options installation ....................................................................................................... 20

Introduction ............................................................................................................................................ 20

Hard drive option .................................................................................................................................... 20

Processor option ...................................................................................................................................... 22

Memory options ...................................................................................................................................... 27

Memory subsystem architecture ....................................................................................................... 28

Single-, dual-, and quad-rank DIMMs ............................................................................................... 28

DIMM identification ....................................................................................................................... 28

Memory configurations ................................................................................................................... 29

General DIMM slot population guidelines ......................................................................................... 31

Configuring the air baffle for DIMM installation ................................................................................. 33

Installing a DIMM .......................................................................................................................... 35

Mezzanine card option ............................................................................................................................ 36

HP Smart Array P712m Controller option ................................................................................................... 37

HP Trusted Platform Module option ............................................................................................................ 43

Installing the Trusted Platform Module board ..................................................................................... 44

Retaining the recovery key/password .............................................................................................. 45

Enabling the Trusted Platform Module ............................................................................................... 45

Contents 3

Cabling ..................................................................................................................................... 47

SATA hard drive cabling .......................................................................................................................... 47

Optional SAS hard drive cabling .............................................................................................................. 47

Using the HP c-Class Blade SUV Cable ...................................................................................................... 48

Connecting locally to a server blade with video and USB devices .................................................................. 48

Accessing a server blade with local KVM ......................................................................................... 48

Accessing a server blade with local media devices ............................................................................ 49

Software and configuration utilities ............................................................................................... 51

Server blade deployment tools .................................................................................................................. 51

Software drivers and additional components ..................................................................................... 51

HP BladeSystem c-Class Advanced management ............................................................................... 51

Network-based PXE deployment ...................................................................................................... 52

Deployment methods ...................................................................................................................... 54

Configuration tools .................................................................................................................................. 57

SmartStart software ........................................................................................................................ 57

HP ROM-Based Setup Utility ............................................................................................................ 58

Array Configuration Utility .............................................................................................................. 60

Option ROM Configuration for Arrays ............................................................................................. 61

Re-entering the server serial number and product ID ........................................................................... 61

Management tools ................................................................................................................................... 62

Automatic Server Recovery ............................................................................................................. 62

ROMPaq utility .............................................................................................................................. 62

Integrated Lights-Out 2 technology ................................................................................................... 62

Erase Utility .................................................................................................................................. 63

Redundant ROM support ................................................................................................................ 63

USB support and functionality ......................................................................................................... 63

Internal SD support ........................................................................................................................ 64

Diagnostic tools ...................................................................................................................................... 64

HP Insight Diagnostics .................................................................................................................... 64

HP Insight Diagnostics survey functionality ........................................................................................ 64

Integrated Management Log ........................................................................................................... 65

Remote support and analysis tools ............................................................................................................. 65

HP Insight Remote Support software ................................................................................................. 65

Keeping the system current ....................................................................................................................... 66

Drivers ......................................................................................................................................... 66

ProLiant Support Packs ................................................................................................................... 66

Operating System Version Support .................................................................................................. 66

HP Smart Update Manager ............................................................................................................. 66

Change control and proactive notification ........................................................................................ 67

Care Pack .................................................................................................................................... 67

Troubleshooting .......................................................................................................................... 68

Troubleshooting resources ........................................................................................................................ 68

Pre-diagnostic steps ................................................................................................................................. 68

Important safety information ............................................................................................................ 68

Symptom information ..................................................................................................................... 70

Prepare the server for diagnosis ...................................................................................................... 70

Loose connections ................................................................................................................................... 72

Service notifications ................................................................................................................................. 72

Server health LEDs ................................................................................................................................... 72

Troubleshooting flowcharts ....................................................................................................................... 72

Start diagnosis flowchart ................................................................................................................ 73

General diagnosis flowchart ........................................................................................................... 74

Contents 4

Server blade power-on problems flowchart ....................................................................................... 76

POST problems flowchart ............................................................................................................... 78

OS boot problems flowchart ........................................................................................................... 80

Server fault indications flowchart ..................................................................................................... 82

POST error messages and beep codes ....................................................................................................... 84

Battery replacement .................................................................................................................... 86

Regulatory compliance notices ..................................................................................................... 87

Regulatory compliance identification numbers ............................................................................................. 87

Federal Communications Commission notice ............................................................................................... 87

FCC rating label ............................................................................................................................ 87

Class A equipment......................................................................................................................... 87

Class B equipment ......................................................................................................................... 87

Declaration of conformity for products marked with the FCC logo, United States only ....................................... 88

Modifications .......................................................................................................................................... 88

Cables ................................................................................................................................................... 88

Canadian notice (Avis Canadien) .............................................................................................................. 88

European Union regulatory notice ............................................................................................................. 89

Disposal of waste equipment by users in private households in the European Union ......................................... 89

Japanese notice ...................................................................................................................................... 90

BSMI notice ............................................................................................................................................ 90

Korean notice ......................................................................................................................................... 90

Chinese notice ........................................................................................................................................ 91

Laser compliance .................................................................................................................................... 91

Battery replacement notice ........................................................................................................................ 91

Taiwan battery recycling notice ................................................................................................................. 92

Electrostatic discharge ................................................................................................................. 93

Preventing electrostatic discharge .............................................................................................................. 93

Grounding methods to prevent electrostatic discharge .................................................................................. 93

Specifications ............................................................................................................................. 94

Environmental specifications ..................................................................................................................... 94

Server blade specifications ....................................................................................................................... 94

Technical support ........................................................................................................................ 95

Before you contact HP .............................................................................................................................. 95

HP contact information ............................................................................................................................. 95

Customer Self Repair ............................................................................................................................... 95

Acronyms and abbreviations ...................................................................................................... 103

Index ....................................................................................................................................... 105

Contents 5

Component identification

HP c-Class Blade SUV Cable connector

Front panel components

Item Description

1 2 3 4

Serial label pull tab

Release button Server blade release lever

Component identification 6

Front panel LEDs and buttons

Power On/Standby

Green = On

Item Description Status

UID LED Blue = Identified

Blue flashing = Active remote management Off = No active remote management

Health LED Green = Normal

Amber flashing = Degraded condition Red flashing = Critical condition

NIC 1 LED Green = Network linked

Green flashing = Network activity Off = No link or activity

NIC 2 LED Green = Network linked

Green flashing = Network activity Off = No link or activity

Hard drive activity LED Green = Activity

Off = No activity

button and system power LED

Amber = Standby (auxiliary power available) Off = Off

Component identification 7

System board components

Item Description

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17

The symbols correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant BL280c G6 Server Blade Installation Instructions that ship with the server blade.

Processor 1 DIMMs (6) Processor 2 DIMMs (6) SATA connector 2 SATA connector 1 Hard drive power connectors (2) USB connector SD card slot System maintenance switch Mezzanine connector 2 (Type I or II) Enclosure connector System board thumbscrew System battery Mezzanine connector 1 (Type I) Embedded NICs (2) TPM connector Processor socket 2 (with blank) Processor socket 1 (populated)

Mezzanine connector definitions

A PCIe x8 mezzanine connector supports x16 cards at up to x8 speeds.

Item PCIe

Mezzanine connector 1 Mezzanine connector 2

x8, Type I mezzanine card only x8, Type 1 or II mezzanine card

Component identification 8

DIMM slot locations

DIMM slots are numbered sequentially (1 through 6) for each processor. The supported AMP modes use the letter assignments for population guidelines.

Hard drive connector identification

Item Description Connector color

1 2

SATA connector 2 Black SATA connector 1 White

Hard drive power connector Black

System maintenance switch

Position Default Function

Off Off = iLO 2 security is enabled.

On = iLO 2 security is disabled.

Off Off = System configuration can be

changed. On = System configuration is locked.

Component identification 9

Position Default Function

S3 S4 S5

S7 S8 S9 S10

Off Reserved Off Reserved Off Off = Power-on password is enabled.

On = Power-on password is disabled.

Off Off = No function

On = Clear NVRAM

— Reserved — Reserved — Reserved — Reserved

When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM.

CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to

properly configure the server or data loss could occur.

HP c-Class Blade SUV Cable

Item Connector Description

2 3 4

Server blade For connecting to the SUV connector on the

server blade front panel Video For connecting a video monitor USB For connecting up to two USB devices Serial For trained personnel to connect a null modem

serial cable and perform advanced diagnostic

procedures

Component identification 10

Operations

Power up the server blade

The Onboard Administrator initiates an automatic power-up sequence when the server blade is installed. If the default setting is changed, use one of the following methods to power up the server blade:

• Use a virtual power button selection through iLO 2.

• Press and release the Power On/Standby button.

When the server blade goes from the standby mode to the full power mode, the system power LED changes from amber to green.

For more information about the Onboard Administrator, see the enclosure setup and installation guide on the HP website (http://www.hp.com/support).

For more information about iLO 2, see "Integrated Lights-Out 2 technology (on page 62)."

Power down the server blade

Before powering down the server blade for any upgrade or maintenance procedures, perform a backup of critical server data and programs.

Depending on the Onboard Administrator configuration, use one of the following methods to power down the server blade:

• Use a virtual power button selection through iLO 2.

This method initiates a controlled remote shutdown of applications and the OS before the server blade enters standby mode.

• Press and release the Power On/Standby button.

This method initiates a controlled shutdown of applications and the OS before the server blade enters standby mode.

• Press and hold the Power On/Standby button for more than 4 seconds to force the server blade to enter

standby mode.

This method forces the server blade to enter standby mode without properly exiting applications and the OS. It provides an emergency shutdown method if an application stops responding.

• Execute one of the following commands using the Onboard Administrator CLI:

poweroff server [bay number]

poweroff server [bay number] force

The first command initiates a controlled shutdown of applications and the OS before the server blade enters standby mode. The second form of the command forces the server blade to enter standby mode without exiting applications and the OS. This emergency method forces a shutdown if an application stops responding.

• Use the Onboard Administrator GUI to initiate a shutdown:

Operations 11