HP BL260c User Manual

HP ProLiant BL260c Generation 5 Server Blade User Guide

Part Number 459407-001 March 2008 (First Edition)

© Copyright 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Windows Server 2003 is a trademark of Microsoft Corporation. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. AMD Athlon is a trademark of Advanced Micro Devices, Inc.

Audience assumptions

This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

Component identification............................................................................................................... 6

Front panel components................................................................................................................................ 6

Front panel LEDs and buttons......................................................................................................................... 7

System board components ............................................................................................................................8

System maintenance switch ................................................................................................................. 8

HP c-Class Blade SUV Cable .........................................................................................................................9

Operations................................................................................................................................. 10

Power up the server blade........................................................................................................................... 10

Power down the server blade ......................................................................................................................10

Remove the server blade............................................................................................................................. 11

Remove the access panel ............................................................................................................................ 11

Install the access panel ...............................................................................................................................11

Setup......................................................................................................................................... 12

Overview ..................................................................................................................................................12

Installing an HP BladeSystem c-Class enclosure .............................................................................................12

Installing server blade options ..................................................................................................................... 12

Installing interconnect modules ....................................................................................................................12

Interconnect bay numbering and device mapping................................................................................13

Connecting to the network...........................................................................................................................14

Installing a server blade..............................................................................................................................14

Completing the configuration.......................................................................................................................16

Hardware options installation....................................................................................................... 17

Introduction ...............................................................................................................................................17

Hard drive option....................................................................................................................................... 17

Processor option......................................................................................................................................... 21

Memory options .........................................................................................................................................29

Advanced ECC memory.................................................................................................................... 29

DIMM installation guidelines .............................................................................................................29

Installing DIMMs .............................................................................................................................. 30

Mezzanine card option .............................................................................................................................. 31

Cabling ..................................................................................................................................... 33

Hard drive cabling.....................................................................................................................................33

Using the HP c-Class Blade SUV Cable......................................................................................................... 33

Connecting locally to a server blade with video and USB devices ................................................................... 33

Accessing a server blade with local KVM ...........................................................................................34

Accessing a server blade with local media devices..............................................................................34

Configuration and utilities............................................................................................................ 36

Server blade deployment tools..................................................................................................................... 36

Software drivers and additional components....................................................................................... 36

HP BladeSystem c-Class Advanced management .................................................................................36

Network-based PXE deployment ........................................................................................................ 37

Deployment methods ........................................................................................................................39

Configuration tools..................................................................................................................................... 42

Contents 3

SmartStart software ..........................................................................................................................42

HP ROM-Based Setup Utility .............................................................................................................. 43

Embedded SATA RAID......................................................................................................................45

Option ROM Configuration for Arrays................................................................................................ 47

Re-entering the server serial number and product ID.............................................................................47

Management tools......................................................................................................................................48

Automatic Server Recovery................................................................................................................ 48

ROMPaq utility.................................................................................................................................48

Integrated Lights-Out 2 technology ..................................................................................................... 48

Erase Utility .....................................................................................................................................49

StorageWorks library and tape tools.................................................................................................. 49

HP Systems Insight Manager .............................................................................................................49

Management Agents ........................................................................................................................49

HP ProLiant Essentials Virtualization Management Software..................................................................49

HP ProLiant Essentials Server Migration Pack - Physical to ProLiant Edition..............................................50

HP ProLiant Essentials Performance Management Pack .........................................................................50

HP ProLiant Essentials Vulnerability and Patch Management Pack..........................................................51

HP Insight Control Environment Suites.................................................................................................51

HP Insight Control Linux Edition .........................................................................................................52

USB support and functionality............................................................................................................52

Diagnostic tools ......................................................................................................................................... 53

HP Insight Diagnostics ......................................................................................................................53

HP Insight Diagnostics survey functionality ..........................................................................................53

Integrated Management Log..............................................................................................................53

Remote support and analysis tools ...............................................................................................................54

HP Instant Support Enterprise Edition ..................................................................................................54

Web-Based Enterprise Service ........................................................................................................... 54

Open Services Event Manager ..........................................................................................................54

Keeping the system current..........................................................................................................................54

Drivers ............................................................................................................................................54

ProLiant Support Packs...................................................................................................................... 55

Operating system version support ...................................................................................................... 55

HP Smart Update Manager ...............................................................................................................55

System Online ROM flash component utility ........................................................................................55

Troubleshooting .......................................................................................................................... 57

Troubleshooting resources ...........................................................................................................................57

Pre-diagnostic steps ....................................................................................................................................57

Important safety information ..............................................................................................................58

Symptom information........................................................................................................................59

Prepare the server for diagnosis.........................................................................................................59

Service notifications....................................................................................................................................60

Loose connections ......................................................................................................................................60

Troubleshooting flowcharts..........................................................................................................................60

Start diagnosis flowchart...................................................................................................................61

General diagnosis flowchart..............................................................................................................62

Server blade power-on problems flowchart .........................................................................................64

POST problems flowchart..................................................................................................................66

OS boot problems flowchart..............................................................................................................68

Server fault indications flowchart .......................................................................................................70

POST error messages and beep codes .........................................................................................................72

Battery replacement .................................................................................................................... 73

Contents 4

Regulatory compliance notices ..................................................................................................... 74

Regulatory compliance identification numbers ...............................................................................................74

Federal Communications Commission notice .................................................................................................74

FCC rating label ..............................................................................................................................74

Class A equipment ...........................................................................................................................74

Class B equipment............................................................................................................................ 74

Declaration of conformity for products marked with the FCC logo, United States only........................................ 75

Modifications............................................................................................................................................. 75

Cables ......................................................................................................................................................75

Canadian notice (Avis Canadien) ................................................................................................................76

European Union regulatory notice ................................................................................................................76

Disposal of waste equipment by users in private households in the European Union.......................................... 76

Japanese notice .........................................................................................................................................77

BSMI notice ............................................................................................................................................... 77

Korean notice ............................................................................................................................................78

Laser compliance .......................................................................................................................................78

Battery replacement notice ..........................................................................................................................78

Taiwan battery recycling notice ................................................................................................................... 79

Electrostatic discharge................................................................................................................. 80

Preventing electrostatic discharge ................................................................................................................80

Grounding methods to prevent electrostatic discharge....................................................................................80

Specifications............................................................................................................................. 81

Environmental specifications........................................................................................................................ 81

Server blade specifications..........................................................................................................................81

Technical support........................................................................................................................ 82

Before you contact HP ................................................................................................................................82

HP contact information................................................................................................................................ 82

Customer Self Repair .................................................................................................................................. 82

Acronyms and abbreviations........................................................................................................ 90

Index......................................................................................................................................... 93

Contents 5

Component identification

Front panel components

Item Description

1 Serial label pull tab 2 HP c-Class Blade SUV Cable connector 3 Release button 4 Server blade handle

Component identification 6

Front panel LEDs and buttons

Item Description Status

1 UID LED/button Blue = Identified

Blue flashing = Active remote management Off = No active remote management

2 Health LED Green = Normal

Green flashing = Booting Amber flashing = Degraded condition Red flashing = Critical condition

3 NIC 1 LED Green = Network linked

Green flashing = Network activity Off = No link or activity

4 NIC 2 LED Green = Network linked

Green flashing = Network activity Off = No link or activity

5 Hard drive activity LED Green = Activity

Off = No activity

Power On/Standby button and system power LED

Green = On Amber = Standby (auxiliary power

available) Off = Off

Component identification 7

System board components

Item Description

1 System board thumbscrew 2 Processor socket 2 (with blank) 3 DIMM slots (6) 4 Hard drive data connector 1 5 Hard drive data connector 2 6 Hard drive power connector 7 USB connector 8 Embedded NICs (2) 9 Mezzanine connector (Type II mezzanine cards only) 10 Enclosure connector 11 System board thumbscrew 12 System maintenance switch 13 System battery 14 Processor socket 1 (populated)

The symbols correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant BL260c Generation 5 Server Blade Installation Instructions that ship with the server blade.

System maintenance switch

Position Function Default

1 iLO 2 security override Off 2 Configuration lock Off 3 Reserved Off 4 Reserved Off

Component identification 8

Position Function Default

5 Password disabled Off 6 Reset configuration Off 7 Reserved Off 8 Reserved Off

When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM.

CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to

properly configure the server or data loss could occur.

HP c-Class Blade SUV Cable

Item Connector Description

1 Server blade

2 Video For connecting a video monitor 3 USB For connecting up to two USB devices 4 Serial

For connecting to the SUV connector on the server blade front panel

For trained personnel to connect a null modem serial cable and perform advanced diagnostic procedures

Component identification 9

Operations

Power up the server blade

The enclosure initiates an automatic power-up sequence when the server blade is installed. If the default setting is changed, use one of the following methods to power up the server blade:

•

Use a virtual power button selection through iLO 2.

•

Press and release the Power On/Standby button.

When the server blade goes from the standby mode to the full power mode, the system power LED changes from amber to green.

For more information about the enclosure, see the enclosure setup and installation guide on the HP website (http://www.hp.com/support

For more information about iLO 2, see "Integrated Lights-Out 2 technology (on page 48)."

Power down the server blade

Before powering down the server blade for any upgrade or maintenance procedures, perform a backup of critical server data and programs.

Depending on the enclosure configuration, use one of the following methods to power down the server blade:

•

Use a virtual power button selection through iLO 2. This method initiates a controlled remote shutdown of applications and the OS before the server

blade enters standby mode.

•

Press and release the Power On/Standby button. This method initiates a controlled shutdown of applications and the OS before the server blade

enters standby mode.

•

Press and hold the Power On/Standby button for more than 4 seconds to force the server blade to shut down.

This method forces the server blade to enter standby mode without properly exiting applications and the OS. It provides an emergency shutdown method in the event of a hung application.

IMPORTANT: When the server blade is in standby mode, auxiliary power is still being

provided. To remove all power from the server blade, remove the server blade from the enclosure.

After initiating a virtual power down command, be sure that the server blade goes into standby mode by observing that the system power LED is amber.

Operations 10

Remove the server blade

To remove the component:

Identify the proper server blade.

Power down the server blade (on page 10).

Remove the server blade.

Place the server blade on a flat, level work surface.

Remove the access panel

To remove the component:

Power down the server blade (on page 10).

Remove the server blade (on page 11).

Press the access panel release button.

Slide the access panel towards the rear of the server blade, and then lift to remove the panel.

Install the access panel

Place the access panel on top of the server blade.

Slide the access panel forward until it clicks into place.

Operations 11

Setup

Overview

To install a server blade, complete the following steps:

Install and configure an HP BladeSystem c-Class enclosure.

Install any server blade options.

Install interconnect modules in the enclosure.

Connect the interconnect modules to the network.

Install a server blade.

Complete the server blade configuration.

Installing an HP BladeSystem c-Class enclosure

Before performing any server blade-specific procedures, install an HP BladeSystem c-Class enclosure. The most current documentation for server blades and other HP BladeSystem components is available at

the HP website (http://www.hp.com/go/bladesystem/documentation Documentation is also available in the following locations:

•

Documentation CD that ships with the enclosure

•

HP Business Support Center website (http://www.hp.com/support)

•

HP Technical Documentation website (http://docs.hp.com)

Installing server blade options

Before installing and initializing the server blade, install any server blade options, such as an additional processor, hard drive, or mezzanine card. For server blade options installation information, see the HP ProLiant BL260c Generation 5 Server Blade User Guide on the HP website (http://www.hp.com/go/bladesystem/documentation

Installing interconnect modules

For specific steps to install interconnect modules, see the documentation that ships with the interconnect module.

Setup 12

Interconnect bay numbering and device mapping

•

HP BladeSystem c7000 Enclosure

•

HP BladeSystem c3000 Enclosure

To support network connections for specific signals, install an interconnect module in the bay corresponding to the embedded NIC or mezzanine signals.

Server blade signal c7000 interconnect bay c3000 interconnect bay Interconnect bay labels

NIC 1 (Embedded) 1 1 NIC 2 (Embedded) 2 1 Mezzanine 5 and 6 3 and 4

The server blade does not provide mezzanine signals for interconnect bays 3 and 4 (c7000 enclosure) or for interconnect bay 2 (c3000 enclosure).

7 and 8 3 and 4

Setup 13

For detailed port mapping information, see the HP BladeSystem enclosure installation poster or the HP BladeSystem enclosure setup and installation guide on the HP website (http://www.hp.com/go/bladesystem/documentation

Connecting to the network

To connect the HP BladeSystem to a network, each enclosure must be configured with network interconnect devices to manage signals between the server blades and the external network.

Two types of interconnect modules are available for HP BladeSystem c-Class enclosures: Pass-thru modules and switch modules. For more information about interconnect module options, see the HP website (http://www.hp.com/go/bladesystem/interconnects

Installing a server blade

CAUTION: To prevent improper cooling and thermal damage, do not operate the enclosure

unless all bays are populated with a component or a blank.

Remove the device bay blank.

Setup 14

Remove the enclosure connector cover.

Prepare the server blade for installation.

Setup 15

Install the server blade.

Completing the configuration

To complete the server blade and HP BladeSystem configuration, see the overview card that ships with the enclosure.

Setup 16

Hardware options installation

Introduction

If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the

internal system components to cool before touching them.

CAUTION: To prevent damage to electrical components, properly ground the server before

beginning any installation procedure. Improper grounding can cause electrostatic discharge.

Hard drive option

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the

To install the component:

internal system components to cool before touching them.

Power down the server blade (on page 10). Remove the server blade (on page 11). Remove the access panel (on page 11). Disconnect the hard drive cable power and data cable from the system board.

Hardware options installation 17

Remove the hard drive cage/bezel assembly.

Open the hard drive cage.

Hardware options installation 18

Install the hard drive.

Connect the cable to the hard drive and close the hard drive cage.

Hardware options installation 19

Locate the T-15 screws on the hard drive cage/bezel assembly.

10.

Install the four T-15 screws.

Hardware options installation 20

11.

Install the hard drive cage/bezel assembly.

12.

Route and connect the hard drive data and power cable to the system board.

13.

Install the access panel (on page 11).

14.

Install the server blade ("Installing a server blade" on page 14).

15.

Determine the status of the hard drive from the hard drive activity LED ("Front panel LEDs and

buttons" on page 7).

Processor option

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the

internal system components to cool before touching them.

Hardware options installation 21

CAUTION: To avoid damage to the system board:

• Do not touch the processor socket contacts.

• Always install the processor socket cover after removing the processor from the socket.

• Do not tilt or slide the processor when lowering the processor into the socket.

CAUTION: To avoid damage to the processor:

• Handle the processor only by the edges.

• Do not touch the bottom of the processor, especially the contact area.

CAUTION: To prevent possible server malfunction and damage to the equipment,

multiprocessor configurations must contain processors with the same part number.

CAUTION: To prevent possible server blade overheating, always populate processor socket 2

with a processor and a heatsink or a processor socket cover and a heatsink blank.

CAUTION: The heatsink thermal interface media is not reusable and must be replaced if the

heatsink is removed from the processor after it has been installed.

IMPORTANT: When installing the heatsink, align the guide pins on the processor retention

bracket with the alignment holes in the heatsink.

IMPORTANT: Processor socket 1 must always be populated. If processor socket 1 is empty, the

server blade does not power up.

NOTE: Do not discard the processor protective cover. Always install the processor protective

cover if the processor is removed from the socket.

IMPORTANT: If upgrading processor speed or adding additional processors, update the

system ROM before installing the processor.

To install the component:

Update the system ROM using any standard ROM flash mechanism. For more information on updating the system ROM, see "Keeping the system current (on page 54)."

Power down the server blade (on page 10).

Remove the server blade (on page 11).

Remove the access panel (on page 11).

Hardware options installation 22

Disconnect the hard drive cable power and data cable from the system board.

Remove the hard drive cage/bezel assembly.

Hardware options installation 23

Remove the heatsink blank. Retain the heatsink blank for future use.

Open the processor retaining latch and the processor socket retaining bracket.

Hardware options installation 24

Remove the processor socket protective cover.

IMPORTANT: Be sure the processor remains inside the processor installation tool.

10.

If the processor has separated from the installation tool, carefully re-insert the processor in the tool.

Hardware options installation 25

11.

Align the processor installation tool with the socket and install the processor.

12.

Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool.

Hardware options installation 26

13.

Close the processor socket retaining bracket and the processor retaining latch.

14.

Remove the thermal interface protective cover from the heatsink.

CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in an

"X" pattern).

Hardware options installation 27

15.

Install the heatsink.

16.

Install the hard drive cage/bezel assembly.

Hardware options installation 28

17.

Route and connect the hard drive data and power cable to the system board.

18.

Install the access panel (on page 11).

19.

Install the server blade ("Installing a server blade" on page 14).

Memory options

You can expand server memory by installing PC2-5300 Registered DDR2 SDRAM DIMMs. Each server supports up to 24 GB of memory using six 4-GB DIMMs.

Advanced ECC memory

DIMM installation guidelines

For DIMM slot locations and bank assignments, see "System board components (on page 8)."

Advanced ECC memory is the default memory protection mode for this server blade. In Advanced ECC, the server blade is protected against correctable memory errors. The server blade provides notification if the level of correctable errors exceeds a pre-defined threshold rate. The server blade does not fail because of correctable memory errors. Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrectable and result in a server blade failure.

Whereas standard ECC can correct single-bit memory errors, Advanced ECC can correct single-bit memory errors and multi-bit memory errors if all failed bits are on the same DRAM device on the DIMM.

Observe the following DIMM installation guidelines:

•

Always install PC2-5300 Registered DDR2 SDRAM DIMMs.

•

Always install DIMMs in sequence (1A, 2B, 3C, 4D, 5E, and 6F).

•

If only a single DIMM is installed, HP recommends installing it in slot 1A.

Hardware options installation 29

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