HP BL25P User Manual

HP ProLiant BL25p Server Blade

User Guide

January 2005 (First Edition)

Part Number 377853-001

and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. AMD Athlon and AMD Opteron are trademarks of Advanced Micro Devices, Inc. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the

United States and other countries. Linux is a U.S. registered trademark of Linus Torvalds. Java is a U.S. trademark of Sun Microsystems, Inc. HP ProLiant BL25p Server Blade User Guide January 2005 (First Edition)

Part Number 377853-001

Audience Assumptions

This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

Component Identification 7

Server Blade Components....................................................................................................................7

Front Panel LEDs .....................................................................................................................8

Front Panel Components...........................................................................................................9

Rear Panel Components..........................................................................................................10

Hot-Plug SCSI Hard Drive LED Combinations..................................................................... 11

Internal Components...............................................................................................................12

System Maintenance Switch................................................................................................... 13

Local I/O Cable.................................................................................................................................. 14

Server Blade Enclosure Bay Numbering ...........................................................................................15

iLO Connections ................................................................................................................................16

Server Blade Enclosure Compatibility...............................................................................................16

Operations 17

Power Up the Server Blade................................................................................................................17

Power Down the Server Blade........................................................................................................... 18

Remove the Server Blade...................................................................................................................18

Setup 21

Installing the HP BladeSystem Components .....................................................................................21

Verifying System Components ..........................................................................................................21

Connecting to the Network ................................................................................................................22

Installing Server Blade Options .........................................................................................................22

Installing a Server Blade.................................................................................................................... 22

Completing the Configuration............................................................................................................23

Hardware Options Installation 25

Processor Option................................................................................................................................25

Memory Option.................................................................................................................................. 29

DIMM Guidelines...................................................................................................................29

Single- and Dual-Rank DIMMs..............................................................................................29

DIMM Numbering..................................................................................................................30

Installing DIMMs ...................................................................................................................31

Hard Drive Option .............................................................................................................................32

Fibre Channel Adapter Option...........................................................................................................33

Smart Array 6i Battery-Backed Write Cache Enabler Option ...........................................................35

4 HP ProLiant BL25p Server Blade User Guide

Local I/O Cabling 39

Using the Local I/O Cable .................................................................................................................39

Local Administration Using iLO .......................................................................................................39

Connecting Locally to a Server Blade with Video and USB Devices................................................41

Accessing a Server Blade with Local KVM...........................................................................41

Accessing a Server Blade with Local Media Devices ............................................................42

Configuration and Utilities 45

Server Blade Deployment Tools........................................................................................................ 45

Software Drivers and Additional Components....................................................................... 45

ProLiant p-Class Advanced Management ..............................................................................46

Network-Based PXE Deployment..........................................................................................47

Static IP Bay Configuration.................................................................................................... 50

Deployment Methods..............................................................................................................51

Configuration Tools...........................................................................................................................57

SmartStart Software................................................................................................................58

HP ROM-Based Setup Utility ................................................................................................58

Array Configuration Utility ....................................................................................................61

Option ROM Configuration for Arrays ..................................................................................61

Re-Entering the Server Serial Number and Product ID.......................................................... 62

Management Tools.............................................................................................................................63

Automatic Server Recovery....................................................................................................63

ROMPaq Utility...................................................................................................................... 63

Integrated Lights-Out Technology..........................................................................................64

HP Systems Insight Manager..................................................................................................64

Management Agents...............................................................................................................65

Redundant ROM Support .......................................................................................................65

USB Support........................................................................................................................... 65

Diagnostic Tools ................................................................................................................................66

HP Insight Diagnostics ...........................................................................................................66

Integrated Management Log................................................................................................... 67

Remote Support and Analysis Tools.................................................................................................. 68

HP Instant Support Enterprise Edition....................................................................................68

Web-Based Enterprise Service ...............................................................................................68

Open Services Event Manager................................................................................................69

Keeping the System Current ..............................................................................................................69

Drivers.................................................................................................................................... 69

Resource Paqs......................................................................................................................... 70

ProLiant Support Packs ..........................................................................................................70

Operating System Version Support ........................................................................................70

System Online ROM Flash Component Utility...................................................................... 70

Change Control and Proactive Notification............................................................................71

Natural Language Search Assistant........................................................................................71

Care Pack................................................................................................................................ 72

Contents 5

Troubleshooting 73

Troubleshooting Resources................................................................................................................73

Server Diagnostic Steps .....................................................................................................................73

Important Safety Information .................................................................................................74

Preparing the Server for Diagnosis ....................................................................................................78

Symptom Information........................................................................................................................ 78

Service Notifications.......................................................................................................................... 79

Loose Connections.............................................................................................................................79

Diagnostic Steps.................................................................................................................................80

Start Diagnosis Flowchart.......................................................................................................80

General Diagnosis Flowchart..................................................................................................83

Server Blade Power-On Problems Flowchart......................................................................... 85

POST Problems Flowchart .....................................................................................................87

OS Boot Problems Flowchart................................................................................................. 89

Server Fault Indications Flowchart......................................................................................... 92

Regulatory Compliance Notices 95

Regulatory Compliance Identification Numbers................................................................................95

Federal Communications Commission Notice...................................................................................96

FCC Rating Label...................................................................................................................96

Class A Equipment .................................................................................................................96

Class B Equipment .................................................................................................................97

Declaration of Conformity for Products Marked with the FCC Logo, United States Only ...............97

Cables.................................................................................................................................................98

Modifications .....................................................................................................................................98

European Union Regulatory Notice................................................................................................... 98

Canadian Notice (Avis Canadien)...................................................................................................... 99

Japanese Notice................................................................................................................................ 100

BSMI Notice ....................................................................................................................................100

Korean Notices.................................................................................................................................101

Battery Replacement Notice ............................................................................................................101

Taiwan Battery Recycling Notice ....................................................................................................102

Electrostatic Discharge 103

Preventing Electrostatic Discharge ..................................................................................................103

Grounding Methods to Prevent Electrostatic Discharge.................................................................. 104

Specifications 105

Environmental Specifications ..........................................................................................................105

Server Specifications........................................................................................................................105

6 HP ProLiant BL25p Server Blade User Guide

Technical Support 107

Before You Contact HP ...................................................................................................................107

HP Contact Information................................................................................................................... 107

Customer Self Repair....................................................................................................................... 108

Acronyms and Abbreviations 109

Index 115

Component Identification

In This Section

Server Blade Components ..............................................................................................................7

Local I/O Cable ............................................................................................................................14

Server Blade Enclosure Bay Numbering......................................................................................15

iLO Connections...........................................................................................................................16

Server Blade Enclosure Compatibility .........................................................................................16

Server Blade Components

Front Panel LEDs (on page 8)

Front Panel Components (on page 9

Rear Panel Components (on page 10

)

Hot-Plug SCSI Hard Drive LED Combinations (on page 11

Internal Components (on page 12

System Maintenance Switch (on page 13

)

8 HP ProLiant BL25p Server Blade User Guide

Front Panel LEDs

Item Description Status

1 UID LED Blue = Identified

Blue flashing = Active remote management Off = No active remote management

2 Health LED Green = Normal

Flashing = Booting Amber = Degraded condition Red = Critical condition

3 NIC 1 LED* Green = Network linked

Green flashing = Network activity Off = No link or activity

4 NIC 2 LED* Green = Network linked

Green flashing = Network activity Off = No link or activity

5 NIC 3 LED* Green = Network linked

Green flashing = Network activity Off = No link or activity

Component Identification 9

Item Description Status

6 NIC 4 LED* Green = Network linked

Green flashing = Network activity Off = No link or activity

7 Power On/Standby LED Green = On

Amber = Standby (auxiliary power available) Off = Off

8 Hard drive activity LED Green/Flashing = Activity

Off = No activity

9 Online status Flashing = Online activity

Off = No online activity

10 Fault status Flashing = Fault process activity

Off = No fault process activity

* Actual NIC numeration depends on several factors, including the operating system installed on the server blade.

Front Panel Components

10 HP ProLiant BL25p Server Blade User Guide

Item Description

1 Hot-plug SCSI hard drive bay 1

2 Power On/Standby button

3 Hot-plug SCSI hard drive bay 2

4 I/O port*

* The I/O port is used with the local I/O cable to perform some server blade configuration and diagnostic procedures.

Rear Panel Components

Item Description

1 Power connector

2 Signal connector

Component Identification 11

Hot-Plug SCSI Hard Drive LED Combinations

Activity LED (1)

Online LED (2)

Fault LED (3)

Interpretation

On, off, or flashing

On or off Flashing A predictive failure alert has been received for this drive.

Replace the drive as soon as possible.

On Off The drive is online and is configured as part of an array.

If the array is configured for fault tolerance and all other drives in the array are online, and a predictive failure alert is received or a drive capacity upgrade is in progress, you may replace the drive online.

On or flashing

On Off Off

Flashing Off

Do not remove the drive. Removing a drive may terminate the current operation and cause data loss.

The drive is rebuilding or undergoing capacity expansion.

Do not remove the drive. The drive is being accessed, but (1) it is not configured as part of an

array; (2) it is a replacement drive and rebuild has not yet started; or (3) it is spinning up during the POST sequence.

Flashing Flashing Flashing

Do not remove the drive. Removing a drive may cause data loss in non-fault-tolerant configurations.

Either (1) the drive is part of an array being selected by an array configuration utility; (2) Drive Identification has been selected in HP SIM; or (3) drive firmware is being updated.

Off Off On The drive has failed and has been placed offline.

You may replace the drive.

Off Off Off Either (1) the drive is not configured as part of an array; (2) the drive

is configured as part of an array, but it is a replacement drive that is not being accessed or being rebuilt yet; or (3) the drive is configured as an online spare.

If the drive is connected to an array controller, you may replace the drive online.

12 HP ProLiant BL25p Server Blade User Guide

Internal Components

Item Description

1 System maintenance switch (SW1)

2 DC filter module

3 Standard NIC mezzanine card

4 System Battery

5 Processor 2 memory bank 2

Component Identification 13

Item Description

6 Processor 2 memory bank 1 (shown populated)

7 DIMMs 5-8

8 Processor socket 2 (shown populated)

9 SCSI Backplane board connector 2

10 Fan connectors

11 Power button/LED board connector

12 SCSI Backplane board connector 1

13 Processor socket 1 (shown populated)

14 DIMMs 1-4

15 Processor 1 memory bank 1(shown populated)

16 Processor 1 memory bank 2

17 Smart Array 6i Battery-Backed Write Cache Enabler

(optional)

18 Smart Array 6i controller

19 Power converter modules

20 Fibre Channel Adapter (optional)

System Maintenance Switch

Position Function Default

1* iLO Security override Off

2 Configuration lock Off

3 Reserved Off

4 Reserved Off

5* Password disabled Off

6* Reset configuration Off

7 Reserved Off

8 Reserved Off

14 HP ProLiant BL25p Server Blade User Guide

*To access redundant ROM, set S1, S5, and S6 to ON.

Local I/O Cable

Item Connector Description

1 Local I/O For connecting to the local I/O port on the

server blade front panel

2 Video For connecting a video monitor

3 USB 1 For connecting a USB device

4 USB 2 For connecting a USB device

5 Serial For trained personnel to connect a null

modem serial cable and perform advanced diagnostic procedures

6 iLO RJ-45

(10/100 Ethernet)

For connecting an Ethernet to the server blade iLO interface from a client device

Component Identification 15

Server Blade Enclosure Bay Numbering

Each server blade enclosure requires a pair of interconnect modules to provide network access for data transfer. Resolve bay numbering before determining connections between the server blades and interconnects.

IMPORTANT: Note that server blade bay numbering in the figure is reversed when looking at the rear of the enclosure.

16 HP ProLiant BL25p Server Blade User Guide

iLO Connections

A single iLO connector resides on the server blade management module of the enhanced server blade enclosure. This RJ-45 connector enables remote manageability for each server blade in the enhanced server blade enclosure.

For more information about the enhanced server blade enclosure, refer to the HP

ProLiant BL p-Class Server Blade Enclosure Upgrade Installation Guide or the HP ProLiant BL p-Class Server Blade Enclosure Installation Guide.

Server Blade Enclosure Compatibility

Certain configurations of the HP ProLiant BL25p Series server blades may require the support of an HP BladeSystem p-Class server blade enclosure with enhanced backplane components (enhanced server blade enclosure). For information on the compatibility of server blade enclosures, refer to the HP website (http://www.hp.com/go/bladesystem/enclosure/compatibility

Operations

In This Section

Power Up the Server Blade ..........................................................................................................17

Power Down the Server Blade......................................................................................................18

Remove the Server Blade .............................................................................................................18

Power Up the Server Blade

By default, the server blade is set to power up automatically when installed in the server blade enclosure. Be sure the server blade is compatible with the server blade enclosure. Refer to "Server Blade Enclosure Compatibility (on page 16

)."

If the default setting is changed, use one of the following methods to power up the server blade:

• Power On/Standby button

− A momentary press initiates a power-up request. The server blade

determines power availability from the power subsystem. If required power is available, the server blade powers up.

− A press of 5 seconds or more initiates a power-up override. The server

blade powers up without power availability detection from the system.

CAUTION: Always observe iLO alerts before initiating a

power-up override to prevent a hot-plug power supply fault and possible loss of system power. For more information, refer to the HP Integrated Lights-Out User Guide.

NOTE: You can perform a server blade power-up override when the management modules are not in use to manage the power-up request. Be sure that sufficient power is available.

• Virtual power button features through iLO

− A momentary power-up selection

− A hold power-up selection

18 HP ProLiant BL25p Server Blade User Guide

For more information about iLO, refer to "Configuration and Utilities (on page 45

)."

Power Down the Server Blade

Power down the server blade using either of the following methods:

• • Press the Power On/Standby button on the server blade front panel.

Be sure that the server blade is in standby mode by observing that the power LED is amber. This process may take 30 seconds, during which time some internal circuitry remains active.

Use the virtual power button feature in iLO. After initiating a manual or virtual power down command, be sure that the

server blade goes into standby mode by observing that the power LED is amber.

IMPORTANT: When the server blade is in standby mode, auxiliary power is still being provided. To remove all power from the server blade, remove the server blade from the server blade enclosure.

IMPORTANT: Remote power procedures require the most recent firmware for the power enclosure and server blade enclosure management modules. For the most recent firmware, refer to the HP website (http://www.hp.com/go/support

Remove the Server Blade

1. Identify the proper server blade in the server blade enclosure.

2. Back up all server blade data.

3. Power down the server blade (on page 18

Operations 19

4. Remove the server blade from the server blade enclosure.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION: To prevent damage to electrical components, properly ground the server blade before beginning any installation procedure. Improper grounding can cause ESD.

Setup

In This Section

Installing the HP BladeSystem Components................................................................................21

Verifying System Components.....................................................................................................21

Connecting to the Network...........................................................................................................22

Installing Server Blade Options....................................................................................................22

Installing a Server Blade...............................................................................................................22

Completing the Configuration......................................................................................................23

Installing the HP BladeSystem Components

Before performing any server blade-specific procedures, install the HP BladeSystem components in your environment. Refer to the hardware installation and configuration poster that ships with the server blade enclosure.

The most current documentation for server blades and other HP BladeSystem p-Class components is available at the HP website (http://www.hp.com/products/servers/proliant-bl/p-class/info

Documentation is also available in the following locations:

• • Documentation CD that ships with the server blade enclosure

HP Business Support Center website (http://www.hp.com/support)

• HP Technical Documentation website (http://docs.hp.com)

Verifying System Components

1. Verify that the proper server blade enclosure is installed for the server blade. Refer to "Server Blade Enclosure Compatibility (on page 16

2. Verify that adequate power is available. Refer to the HP BladeSystem p-Class power calculator on the HP website (http://www.hp.com/go/bladesystem/powercalculator

)."

22 HP ProLiant BL25p Server Blade User Guide

Connecting to the Network

To connect the HP BladeSystem to a network, each server blade enclosure must be configured with a pair of network interconnects to manage signals between the server blades and the external network. For more information about interconnect options, refer to the HP website (http://www.hp.com/go/bladesystem/interconnects

For network cabling connections for the server blade, refer to the HP ProLiant BL25p Server Blade Installation Instructions that ship with the server blade.

Installing Server Blade Options

Before installing and initializing the server blade, install any hardware options, such as an additional processor or hard drives. For server blade options installation information, refer to “Hardware Options Installations (on page 25

Installing a Server Blade

).”

1. Remove a 6U server blade blank.

Setup 23

2. Install the server blade. When the server blade is fully inserted, it locks into place.

The default setting for server blades initiates automatic power up.

CAUTION: To prevent improper cooling and thermal damage,

do not operate the server blade enclosure unless all bays are populated with either a component or a blank.

NOTE: The first server blade must be installed into a server blade enclosure to facilitate naming the server blade enclosure, the rack, and the interconnects. Complete the system configuration before installing additional server blades.

Completing the Configuration

To complete the server blade and HP BladeSystem configuration, refer to the hardware installation and configuration poster that ships with the server blade enclosure.

Hardware Options Installation

In This Section

Processor Option ..........................................................................................................................25

Memory Option ............................................................................................................................29

Hard Drive Option........................................................................................................................32

Fibre Channel Adapter Option .....................................................................................................33

Smart Array 6i Battery-Backed Write Cache Enabler Option......................................................35

Processor Option

Use these instructions to install an AMD Opteron™ processor into a supported HP ProLiant p-Class server blade.

NOTE: Some server blade models ship with one processor installed. Use these instructions to install an optional second processor.

WARNING: To reduce the risk of personal injury from hot

surfaces, allow the drives and the internal system components to cool before touching them.

WARNING: This documentation assumes that the server blade is in a server blade enclosure and not receiving power from a diagnostic station. If using a diagnostic station, be sure to disconnect the server blade from the diagnostic station before installing internal components.

CAUTION: ESD can damage electronic components. Be sure that you are properly grounded (earthed) before beginning any installation procedure.

IMPORTANT: Processor socket 1 must always be populated. If processor socket 1 is empty, the server blade will not power up.

26 HP ProLiant BL25p Server Blade User Guide

To install the component:

1. Remove the processor blank and 1P enabler board.

CAUTION: Always install a processor or 1P enabler board in processor socket 2. If processor socket 2 is empty, the server blade will not boot.

2. Install the processor.

CAUTION: Be sure that the processor socket locking lever is open before installing the processor into the socket.

CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides on the processor and socket to properly align the processor with the socket. Refer to the server blade hood label for specific instructions.

Hardware Options Installation 27

3. Close the processor locking lever.

CAUTION: Be sure that the processor socket locking lever is closed after the processor is installed. The lever should close without resistance. Forcing the lever closed can damage the processor and socket, requiring system board replacement.

4. Remove the protective cover from the thermal interface.

28 HP ProLiant BL25p Server Blade User Guide

CAUTION: After the cover is removed, do not touch the thermal interface media.

IMPORTANT: The heatsink is not reusable and must be discarded if removed from the processor after application.

5. Insert the heatsink and close the processor cage. Closing the processor cage aligns the heatsink.

6. Close and secure the processor cage latch.

Hardware Options Installation 29

Memory Option

The server blade ships with two DIMMs installed in processor 1 memory bank 1. The server blade supports up to 16 GB of memory. Each processor has two banks consisting of two DIMM slots in each bank.

CAUTION: Use only HP DIMMs. DIMMs from other sources

DIMM Guidelines

Observe the following DIMM installation guidelines:

•

may adversely affect data integrity.

All DIMMs must be PC3200 DDR 400-MHz SDRAM DIMMs. Both DIMM slots in a memory bank must be populated. Both DIMMs in a memory bank must be identical. Processor 1 memory bank 1 must always be populated.

•

If mixing dual- and single-rank DIMMs, the dual-rank DIMMs must be installed in memory bank 1.

•

For optimal performance in most applications, populate memory bank 1 for every populated processor socket.

Single- and Dual-Rank DIMMs

PC3200 DIMMs can either be single- or dual-rank. While it is not normally important for you to differentiate between these two types of DIMMs, certain DIMM configuration requirements are based on these classifications.

30 HP ProLiant BL25p Server Blade User Guide

Certain configuration requirements exist with single- and dual-rank DIMMs that allow the architecture to optimize performance. A dual-rank DIMM is similar to having two separate DIMMs on the same module. Although only a single DIMM module, a dual-rank DIMM acts as if it were two separate DIMMs. The primary reason for the existence of dual-rank DIMMs is to provide the largest capacity DIMM given the current DIMM technology. If the maximum DIMM technology allows for creating 2-GB single-rank DIMMs, a dual-rank DIMM using the same technology would be 4-GB.

DIMM Numbering

DIMM Slots Memory Bank

1-2 Processor 1 Memory Bank 1

3-4 Processor 1 Memory Bank 2

5-6 Processor 2 Memory Bank 1

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