HP BC2000, BC2500 User Manual

Administrator's Guide

HP Session Allocation Manager (HP SAM) v.2.2

Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

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Second Edition (August 2007)

First Edition (June 2007)

Document Part Number: 453252–003

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Administrator's Guide

Business PCs

Third Edition (December 2007)

About This Book

WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily

harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage

to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

iii

iv About This Book

Table of contents

1 Introduction

What's New in This Release ................................................................................................................ 2

Multi-Level Administrator ..................................................................................................... 2

Multi-Session – Role Assignment ........................................................................................ 3

Single Location Client Configuration .................................................................................... 3

Blade Service Windows XP 64-bit ....................................................................................... 3

Blade Service PWS Workstation ......................................................................................... 3

USB Session Simplification ................................................................................................. 3

Reconnect All Button ........................................................................................................... 3

Legal Banner ....................................................................................................................... 4

Window Position Enhancements (Easier Moves) ................................................................ 4

Global and Local Client Configuration Files ......................................................................... 4

Ease of Multi-Display Deployment and Web Administrator Setup ....................................... 5

User Resource Management Controls ................................................................................ 6

Enhanced “Add New User” Searches .................................................................................. 6

Key Features ........................................................................................................................................ 6

Overview .............................................................................................................................................. 7

How HP SAM Works ............................................................................................................ 8

HP SAM Software Components .......................................................................................... 9

Remote Graphics Software (RGS) .................................................................................... 10

Common Tasks .................................................................................................................................. 11

Setting up HP SAM ............................................................................................................ 11

Setting up a User with a Dynamic Resource ..................................................................... 12

Setting up a User with Static (Dedicated) Resources ........................................................ 13

Configuring a Monitor Layout for a User ............................................................................ 14

2 Requirements

HP SAM Hardware and Software Requirements ............................................................................... 16

HP SAM Registration Service Requirements ..................................................................................... 23

Access Device Requirements ............................................................................................................ 23

Other requirements ............................................................................................................................ 25

HP SAM Web and SQL Server Requirements .................................................................. 16

Thin Client .......................................................................................................................... 23

Mobile Thin Client .............................................................................................................. 24

Desktop or Notebook PC ................................................................................................... 24

Blade Workstation Clients .................................................................................................. 24

Personal Workstation Clients ............................................................................................. 24

Create a Service Account .................................................................................................. 25

Obtain Administrative Rights ............................................................................................. 25

3 Installation

Install the HP SAM Web Server and SQL Software ........................................................................... 26

Install and Validate the HP SAM Registration Service Software ........................................................ 28

Install and Validate the HP SAM Client Software ............................................................................... 31

Deploy the HP SAM Registration Service to All HP SAM Computing Resources .............................. 41

Deploy HP SAM Client Software to All HP SAM Access Devices ...................................................... 41

4 Administration

Log In ................................................................................................................................................. 43

General Navigation and User Interface Design .................................................................................. 43

Managing the HP SAM Administrator Access List ............................................................................. 44

HP SAM Administrator Console Tabs ................................................................................................ 46

Setting Up Smart Card Login on the Access Device .......................................................................... 67

Change the Firewall ........................................................................................................... 25

Active Directory .................................................................................................................. 25

Grant Users HP SAM Administrator Access ...................................................................... 28

Configure HP SAM System Settings ................................................................................. 28

Install the HP SAM Registration Service ........................................................................... 28

Create the HP SAM Registration Service Configuration File ............................................. 29

Start/Restart the HP SAM Registration Service ................................................................. 30

Test the HP SAM Registration Service .............................................................................. 31

Internet Explorer-Based Client ........................................................................................... 32

Windows XPe-Based Client ............................................................................................... 32

Windows CE 5.0-Based Client ........................................................................................... 33

HP Blade Workstation Client Series .................................................................................. 34

Configuration Settings ....................................................................................................... 34

Display More (or Fewer) Items Per Page .......................................................................... 43

Move Columns ................................................................................................................... 43

Sort Result List .................................................................................................................. 43

Select More Than One Item ............................................................................................... 43

Add Individual Users to the HP SAM Administrator Group ................................................ 44

Add Security Groups or Organizational Units to the HP SAM Administrator Group .......... 44

Remove Users From the HP SAM Administrator Group .................................................... 45

Home Tab .......................................................................................................................... 46

Users and Roles Tab ......................................................................................................... 46

Resources tab .................................................................................................................... 53

Manage Data Centers ........................................................................................................ 56

Policies Tab ....................................................................................................................... 57

System Settings Tab .......................................................................................................... 60

Reports Tab ....................................................................................................................... 64

Log Tab .............................................................................................................................. 67

Appendix A Firewall Rules

Web Server ........................................................................................................................................ 69

Clients ................................................................................................................................................ 69

Blade .................................................................................................................................................. 69

SQL Server ......................................................................................................................................... 70

Appendix B Frequently Asked Questions

Appendix C Registration Service Error Codes

Appendix D Glossary

Index ................................................................................................................................................................... 79

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viii

1 Introduction

HP Remote Client Solutions are designed to support a variety of users’ needs, from the most basic computing tasks to more demanding professional and technical applications, while giving IT greater control over technology resources, simplifying desktop management, increasing agility and, in many cases, reducing total cost of ownership.

Underlying HP Remote Client Solutions is a unified infrastructure that enables client deployment, session allocation, balancing of computing resources, and supports the business needs of a diverse set of users though the use of a common set of tools.

The HP Session Allocation Manager (HP SAM) system is the control point in managing an HP Remote Client Solutions deployment. HP SAM manages the assignment of connections from an end-user's client access device to desktop sessions running on computing resources in a centralized location (typically, a data center). HP SAM makes these desktop sessions available to users as they are needed.

For more information about HP Remote Client Solutions, visit

http://www.hp.com/go/rcs.

What's New in This Release

Multi-Level Administrator

●

Multi-Session – role assignment

●

Single Location Client Configuration

●

Blade Service Windows XP 64-bit

●

Blade Service PWS Workstation

●

USB session simplification

●

Reconnect All Button

●

Legal Banner

●

Window Position Enhancements (Easier Moves)

●

Global and Local Client Configuration Files

●

Ease of Multi-Display Deployment and Web Administrator Setup

●

User Resource Management Controls

●

Enhanced “Add New User” Searches

●

Multi-Level Administrator

The HP SAM administrator or domain administrator has full rights to all Asset Groups in the HP SAM server. Asset Groups allow focused management of business group assets:

Clients

●

Resources

●

Users, OUs, SGs

●

Roles

●

Monitor Layout IDs

●

Policies

●

Logs

●

Reports

●

The HP SAM administrator or domain administrator also creates the administrative groups.

Administrator groups can be assigned to control one or more asset group.

●

Users within each administrator group can control all assets in the Asset Groups identified.

●

Administrators will only be able to see assets associated with Asset Groups they control.

●

NOTE: The HP SAM administrator or domain administrator has full rights to all Asset Groups in the

HP SAM server.

2 Chapter 1 Introduction

Multi-Session – Role Assignment

This feature allows administrators to assign roles in Monitor Layout IDs as they do with static assignments. Administrators can specify a position on the client device and a resolution for the blade chosen within the role.

Single Location Client Configuration

This feature allows Administrators to set up sessions on an access device (with resolutions and offsets), and then save that to the server as a Monitor Layout ID. The Administrator can determine the following:

Static assignments and roles for monitor layout ID

●

Position and resolution of each session

●

Disconnected sessions are not saved back to the database. A disconnected session will be removed if it is currently in the database for the specified monitor layout ID.

The HP Sam server administrator may make the following changes:

Set up the HP SAM client device to hide the Save button on the HP SAM Connection Bar

●

Change the monitor layout ID of the client device

●

Set up or change the default monitor layout ID based on a monitor layout ID stored in the HP SAM

●

client configuration file

Blade Service Windows XP 64-bit

This feature provides support for HP SAM blade service on Windows XP 64-bit on the HP ProLiant xw460c Blade Workstation (Intel Pentium Xeon) platform.

Blade Service PWS Workstation

This feature allows HP SAM blade service to be supported on the HP xw8400 Workstation and the HP xw9400 Workstation. The following operating systems are covered:

Windows XP Professional 32

●

Windows XP Professional 64

●

USB Session Simplification

This feature allows the user to remap USB devices to a selected session from the HP SAM Connection Bar.

USB enablement is based on policy. The administrator may specify which static resources or roles can use USB and which cannot.

NOTE: This feature requires RGS 5.1.3 or later.

Reconnect All Button

This is a new feature on the HP SAM Connection Bar. This enhancement allows the user to click Reconnect All and reconnect to all disconnected sessions. The user must enter a password for each

credential initially used to make the connections.

What's New in This Release 3

Legal Banner

This allows a legal disclaimer to be displayed before logon. Name the file disclaimer.<file type> and copy the file into the appropriate directory (create the folder, if necessary). The following are

the default paths:

Access Device Client: Installing the legal banner on an access device causes the banner to be

●

displayed on that access device only. Name the file disclaimer.<file type> and copy the file into the following directory (create the folder, if necessary) on the access device:

◦

Web Client: Installing the legal banner on a SAM Web server causes the banner to be displayed

●

to all users connecting via Web Client. Name the file disclaimer.<file type> and copy the file into the following directory (create the folder, if necessary) on the HP SAM server:

◦

NOTE: Replace $LANG with the appropriate folder name for the language desired: EN for English, JP

for Japanese, FR for French, DE for German, KO for Korean, or CN for Simplified Chinese.

The following file types are supported:

XP: C:\Program Files\Hewlett-Packard\HP Session Allocation Client\$LANG\disclaimer.<file type>

Workstation Client OS: /opt/hpsam/$LANG/disclaimer.<file type>

Web Client: C:\program files\hewlett-packard\SAM\webclient\images\$LANG

\disclaimer.<file type>

JPG

●

GIF

●

BMP

●

NOTE: This feature is enabled by default if the disclaimer file is found in the correct location.

Window Position Enhancements (Easier Moves)

This feature provides additional enhancements for managing a multi-session environment by using the

HP SAM Connection Bar to identify and adjust window positions.

Global and Local Client Configuration Files

This feature allows administrators to 'lock down' certain options, while allowing other options to be altered by users.

There are three levels of files:

Global: hprdc_admin.sam

●

Local: hprdc_accessdevice.sam

●

Personal: hprdc.sam

●

4 Chapter 1 Introduction

The order of precedence is:

Personal file is read first.

●

XPe: Anywhere on file system (double-click hprdc.sam)

◦

XPe search locations used in this order—when one is found, it stops looking:

◦

%AppData%; Default for XP: C:\Document and Settings\<username>\Application Data \hprdc.sam. Default for Vista: C:\users\<username>\AppData\Roaming\hprdc.sam

Install directory; Default: C:\Program Files\Hewlett-Packard\HP Session Allocation Client \hprdc.sam

$SystemRoot%; Default: C:\windows

Workstation Client OS file location:

◦

/root/user/hprdc.sam

/etc/hprdc.sam (/root/writable/etc/hprdc.sam)

Parameters in the local file override the personal parameters

●

XP file location is the install directory. Default: C:\Program Files\Hewlett-Packard\HP Session

◦

Allocation Client\hprdc_accessdevice.sam

Workstation Client OS file location: /opt/hpsam/hprdc_accessdevice.sam (/root/writable/opt/

◦

hpsam/hprdc_accessdevice.sam)

Parameters in the global file override the personal and local parameters

●

XP file location is the install directory. Default: C:\Program Files\Hewlett-Packard\HP Session

◦

Allocation Client\hprdc_admin.sam

Workstation Client OS file location: /opt/hpsam/hprdc_admin.sam (/root/writable/opt/hpsam/

◦

hprdc_admin.sam)

Ease of Multi-Display Deployment and Web Administrator Setup

The administrator now has two new ways to assign resources:

Select a single user as a template and use this template to apply dedicated resources and user

●

attributes to multiple users at once.

Select a role and have dedicated resources automatically assigned to multiple users from the role.

●

This feature can be accessed on the Manage Users page when performing the Assign Resources operation or on the Add New Users page after clicking Save to add users to SAM.

Attributes assigned by template include the following:

Dedicated resources (including backup resources or roles)

●

Roles

●

Policies

●

What's New in This Release 5

Monitor layout IDs

●

Asset Groups

●

NOTE: The Template User must have a dedicated resource in a role and there must be enough

available resources in that role to satisfy the users during automatic assignment of dedicated resources.

NOTE: This feature allows administrators to clone from a single user to many users, but not to clone

to Organizational Units (OUs) or Security Groups (SGs).

User Resource Management Controls

HP SAM now allows a user to perform certain functions from the HP SAM Connection Bar. The administrator controls end user access to the features.

Logoff of the resource

●

Restart the resource

●

Cycle power on the resource

●

The following requirements must be met for Logoff and Restart:

The server must be set up to accept SSL connections to allow usernames and passwords to be

●

transmitted to the server.

The HP SAM service account must have local administrator privileges on the resource to be granted

●

permissions to reboot or logoff a user from the blade.

The following requirements must be met for Power Cycle:

Version 4.15 or later IA software must be used on the enclosure(s).

●

An HP BladeSystem bc2000 Blade PC or an HP BladeSystem bc2500 Blade PC is required.

●

The IA password must be saved in HP SAM on the Manage Data Centers page.

●

These functions can apply to either individual sessions or to all sessions using the Disconnect or Disconnect All button, respectively.

Enhanced “Add New User” Searches

The feature is an enhanced way of searching for users, SGs, and OUs in AD. It now shows results as you type, and it allows expansion of SGs and OUs to see the users in them.

Key Features

Allocation system to assign users to computing resources (such as blade PCs or workstation

●

blades)

Self-registration of computing resources

●

Central management of access device remote connection settings

●

Follow-me roaming and persistence support to enable reconnection to an open session from a

●

different access device

Customizable administration levels

●

6 Chapter 1 Introduction

Usage and Capacity Planning reports

●

Dedicated user/display to computing resource mapping

●

HP SAM is logically broken up into three areas:

HP SAM client application running on a thin client or other access device

●

HP SAM registration service running on a computing resource

●

HP SAM server and SQL database

●

Overview

HP SAM enables automatic provisioning of remote computing resources to users.

Figure 1-1 HP SAM Configuration

HP SAM can be configured to enable a user to connect to the desktop session of a particular remote computing resource (identified by its hostname or IP address)—this is known as a static connection. In

Figure 1-1 HP SAM Configuration on page 7, HP SAM has been configured to statically connect user

Tom to blade PC 1 with an IP address of 15.2.76.100. Regardless of which access device Tom uses, he is automatically connected to blade PC 1 at address 15.2.76.100.

HP SAM can also be configured to enable a user to connect to any of a pool of computing resources— this is known as a dynamic connection. HP SAM allows the administrator to define one or more roles for each computing resource. A computing resource with a role of “abcde”, for example, might be configured with applications to conduct stock transactions or accounting functions. In

SAM Configuration on page 7, HP SAM has been configured to allow user Mai to dynamically connect

to one of the three blade workstations supporting the role of “abcde.”

HP SAM uses HP Remote Graphics Software (RGS) or Microsoft® Remote Desktop Protocol (RDP) to connect between access devices and computing resources.

RGS has features which make it particularly suitable for remote computing. RGS provides extremely fast capture, compression, and transmission of the desktop image (the actual frame buffer pixels) using standard TCP/IP networking. For more information on RGS, visit

http://www.hp.com/go/rgs.

Figure 1-1 HP

Overview 7

How HP SAM Works

1. When a user on an access device (desktop, notebook, thin client) requests a desktop session, the

HP SAM client sends a request to the HP SAM Web server.

a. If configured, HP SAM supports server failover. If the HP SAM Web server does not respond,

the HP SAM client goes down the list to the next HP SAM Web server.

b. The HP SAM client sends the user name and domain information to the HP SAM server.

2. The HP SAM Web server receives the user name and domain from the HP SAM client. The Web

server validates this information with the Microsoft Active Directory server. The account must be valid and enabled in Active Directory to continue.

3. The HP SAM Web server returns the appropriate desktop session information to the HP SAM client.

a. The HP SAM Web server determines whether or not the user still has a desktop session

running and, if so, reconnects the user to that same session (i.e., follow-me roaming). If the user has no existing desktop session, the HP SAM Web server checks its internal database to see what resources are available and connects the user to an appropriate resource.

b. The data returned to the HP SAM client is an IP address (or Host name, depending on how

it is configured on the HP SAM Web server.)

c. If no computing resource is available, the HP SAM client informs the user.

4. The HP SAM client connects to the appropriate desktop session.

NOTE: HP SAM uses HP Remote Graphics Software (RGS) or Microsoft® Remote Desktop

Protocol (RDP) to connect between access devices and computing resources.

http://www.hp.com/go/rgs.

5. The user is then prompted at the login screen for the password. The user name and domain is

prepopulated by the HP SAM client. This step is omitted if the user has already entered the password on the HP SAM client and either RDP is used or RGS in Single Sign-on mode is enabled.

NOTE: With RDP or RGS 5.1 or later, HP SAM allows users with expired passwords to log on.

They are then required to update their passwords immediately.

6. Once the user logs in, the HP SAM registration service on the computing resource reports back to

the HP SAM Web server.

7. Once the user disconnects or logs out, the HP SAM registration service updates the HP SAM Web

server with the new information.

8 Chapter 1 Introduction

Overview 9

HP SAM Software Components

The following are the primary components of HP SAM.

HP SAM Client—The HP SAM Client runs on the access device and displays the graphical

●

interface employed by the user to request a connection from a client computer to a computing resource. When the user requests a connection, the HP SAM client communicates this request to the HP SAM Web Server for execution.

HP SAM Web Server—The HP SAM Web Server (web server) runs on Windows Server 2003 and

●

manages the operation of HP SAM. A request is made to the web server when a user on an access device requests a connection to a computing resource. The web server validates the request, and then communicates back to the access device to orchestrate the connection. In addition, the web server supports a browser interface to allow the HP SAM administrator to set up, configure, and administer HP SAM. The web server also creates and accesses a database in Microsoft SQL Server.

HP SAM Registration Service—The HP SAM Registration Service (registration service) runs on

●

the computing resource and communicates the status of the computing resource and its connections to the HP SAM Web Server.

NOTE: Refer to the documentation that shipped with your computing resource and your access device

to determine which of the above components are factory-installed on your hardware and which components you’ll need to install. For example, the HP SAM Client and the RGS Receiver are both factory-installed on the HP dc72 Blade Workstation Client. Other RGS software is optional and must be acquired separately. For more information on RGS, visit

http://www.hp.com/go/rgs.

Remote Graphics Software (RGS)

RGS is a communication protocol similar to Microsoft Remote Desktop Protocol (RDP). HP SAM allows you to use either RGS or RDP.

RGS has a couple of advantages over RDP:

RGS has advanced graphics capabilities that provide a better video viewing experience that allows

●

users to connect to the desktop of a remote computer over a standard computer network.

RGS supports multiple monitors configured with an offset layout.

●

Thin clients are set to use RGS when possible. If both RGS and RDP are installed on the access device, RGS is the default. If RGS is installed on both access device and computing resource, RGS is used. If one or both do not have RGS, then RDP is used.

NOTE: Smart Card log-in using HP SAM client does not work with RGS.

HP RGS is optional and must be acquired separately. For information on HP RGS, visit

http://www.hp.com/go/rgs. To view the HP Remote Graphics Software User Guide, visit http://www.hp.com/support/rgs_manuals and scroll down to the User guide heading.

10 Chapter 1 Introduction

Common Tasks

Setting up HP SAM

1. Install HP SAM. See Installation on page 26.

2. Add users.

a. Add new users. See

b. Create administrative groups, assign users, and customize permissions. See

Administrative Permissions on page 47.

3. Create a policy. See

4. Create a role. See

5. Assign computing resources or roles to the users. See

Manage Resource Roles on page 46.

Add New Users on page 52.

Create or Update a Policy on page 59.

Manage Users on page 48.

Manage

Common Tasks 11

Setting up a User with a Dynamic Resource

HP SAM enables computing resources to be dynamically shared among users.

Figure 1-2 Dynamic Connection Example

In Figure 1-2 Dynamic Connection Example on page 12, we need to grant user Mai access to computing resources. A pool of three blade workstations has been assembled, each configured to support the role of “abcde”.

We assign Mai a role of “abcde.” See

▲

This means Mai is now authorized to access any computing resource which supports a role of “abcde.” Therefore, when Mai requests connection to an “abcde” computing resource, HP SAM automatically connects her access device to one of the three blade workstations (presuming one is available) supporting that role.

Manage Users on page 48.

12 Chapter 1 Introduction

Setting up a User with Static (Dedicated) Resources

Dedicated (static) resource assignment allows one or more specific computing resources to be assigned to a user and it allows one or more computing resources to be assigned as backup.

Support for Static roaming allows users to work from other locations. The differing display configurations can be stacked on the client desktop to provide full access with fewer monitors.

Figure 1-3 Static (Dedicated) Connection Example

In Figure 1-3 Static (Dedicated) Connection Example on page 13, we need to grant user Tom access to a specific computing resource. A blade PC has been configured to support Tom.

1. We assign blade PC 1 with an IP address of 15.2.76.100 to Tom. See

Manually on page 49.

2. To make sure Tom has a computing resource even if blade PC 1 is down, we assign blade PC 3

with an IP address of 15.2.76.102 to act as backup to blade PC 1. See

Manually on page 49.

Now, regardless of what client computer Tom uses, he is automatically connected to blade PC 1 at address 15.2.76.100. If blade PC 1 fails, Tom clicks Connect and is automatically connected to blade PC 3.

NOTE: If a blade is in a dynamic role and is reassigned as a dedicated resource to a user, that blade

is no longer available for allocation in the dynamic role to any other user, even if the current status is Available. It is highly recommended that dedicated resources not be assigned to a dynamic resource role, which will then help you accurately track the list of Available and In Use resources.

To Assign Resources

Common Tasks 13

Configuring a Monitor Layout for a User

HP SAM allows a user to connect to multiple computing resources, thus running simultaneous RGS or RDP sessions. Blades can be made available either by static assignment to the user or by assignment to roles allocated to the user.

Static user/display ID to computing resource mapping allows a specific combination of user ID and client ID to be mapped to a specific computing resource or a specific group of computing resources. When that user logs on to that client using RGS, the preconfigured computing resources are displayed at a specific location and resolution on the client monitor or monitors.

Figure 1-4 Monitor Layout Example

In Figure 1-4 Monitor Layout Example on page 14, user Lee has static access to two blade PCs. HP SAM needs to be configured to display the information from these blade PCs on Lee's two monitors.

1. We create a monitor layout ID first. See

2. We assign the new monitor layout ID to Lee's access device. See

on page 55.

3. We assign the Monitor Layout ID to Lee and select the two blade PCs already assigned to him as

resources for that Monitor Layout ID. See

Both monitors have the same resolution width and height, so we enter 1280 and 1024, respectively, next to each blade PC selected.

HP SAM treats the set of monitors as a single unit. To display output from each blade PC on a different monitor, we have to specify the horizontal and vertical offset, the distance from upper left, at which the output should appear.

We want output from blade PC 4 to be displayed on Lee's left monitor and output from blade PC 5 to be displayed on his right monitor, as shown in

on page 15. To display output from blade PC 4 on the left monitor, the upper left position, we

set both the horizontal and vertical offsets to 0. To display output from blade PC 5 on the right monitor, we must set the horizontal offset one monitor resolution over, so we set that horizontal offset to 1280. The display is not lowered, however, so the vertical offset is still 0.

Support for Static roaming allows users to work from other locations. If Lee logs in from another client, the differing display configurations can be stacked on the client desktop to provide full access with fewer monitors.

Manage Monitor Layout on page 56.

Manage Access Devices

Manage Users on page 48.

Figure 1-5 Monitor Offset Configuration Example

14 Chapter 1 Introduction

Figure 1-5 Monitor Offset Configuration Example

Common Tasks 15

2Requirements

HP SAM Hardware and Software Requirements

HP SAM Web and SQL Server Requirements

You can install HP SAM on one or more failover HP SAM Web servers with one central HP SAM SQL database. You can also install HP SAM on one server hosting both the HP SAM Web server and SQL database.

HP SAM Web Server Hardware Requirements

Minimum:

x86-compatible server, such as an HP Proliant server with:

Processor: Pentium 4, 1.0 GHz

●

Hard drive: 10 GB (requires more if hosting both Web server and SQL database)

●

System memory: 1 GB

●

Recommended:

The recommended configuration depends on the scale of deployment:

Number of active users

●

Number of computing resources (such as blade PCs)

●

Geographic location and/or network architecture

●

Fault tolerance decision

●

HP SAM Web Server Software Requirements

Minimum:

One of the following operating systems must be installed:

Windows Server 2003, Standard Edition, with Service Pack 2

●

Windows Server 2003, Enterprise Edition, with Service Pack 2

●

Windows Server 2003 R2, Standard Edition, with Service Pack 2

●

Windows Server 2003 R2, Enterprise Edition, with Service Pack 2

●

16 Chapter 2 Requirements

NOTE: You must install Microsoft .NET Framework Version 2.0 for the HP SAM version 2.2 Web

Server to function. It is recommended that Microsoft .NET Framework 2.0 is installed after IIS, for appropriate asp.net registration.

SSL:

It is recommended that you configure SSL on the HP SAM Web server (which includes installing a certificate) to encrypt your password and browser session when you log into the HP SAM administrator console.

Only certain virtual directories under the main HP SAM Web site can be set to Require secure channel (SSL):

Manage: Access to the Web Administrator console

●

Client: Communication line between client and HP SAM server

●

Resource: Communication line between resource and HP SAM server

●

HP SAM Hardware and Software Requirements 17

HP SAM SQL Database Server Hardware Requirements

If you have an existing SQL database server, you can install the HP SAM database on the same server. However, a separate dedicated HP SAM SQL database server for HP SAM is highly recommended to support future scaling of environment. See illustrations of possible setups allowing for load distribution following this procedure.

Minimum:

x86-compatible server, such as an HP Proliant server with:

Processor: Pentium 4, 1.0 GHz

●

Hard drive: 10 GB (requires more if running both Web server and SQL)

●

System memory: 1 GB or more

●

Recommended:

The recommended configuration depends on the scale of deployment:

Number of active users:

●

Number of computing resources (such as blade PCs)

●

Geographic location and/or network architecture

●

Fault tolerance decision

●

18 Chapter 2 Requirements

HP SAM Hardware and Software Requirements 19

20 Chapter 2 Requirements

+ 63 hidden pages

HP BC2000, BC2500 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Introduction

What's New in This Release

Multi-Level Administrator

Multi-Session – Role Assignment

Single Location Client Configuration

Blade Service Windows XP 64-bit

Blade Service PWS Workstation

USB Session Simplification

Reconnect All Button

Legal Banner

Window Position Enhancements (Easier Moves)

Global and Local Client Configuration Files

Ease of Multi-Display Deployment and Web Administrator Setup

User Resource Management Controls

Enhanced “Add New User” Searches

Key Features

Overview

How HP SAM Works

HP SAM Software Components

Remote Graphics Software (RGS)

Common Tasks

Setting up HP SAM

Setting up a User with a Dynamic Resource

Setting up a User with Static (Dedicated) Resources

Configuring a Monitor Layout for a User

HP SAM Hardware and Software Requirements

HP SAM Web and SQL Server Requirements

HP SAM Web Server Hardware Requirements

HP SAM Web Server Software Requirements

HP SAM SQL Database Server Hardware Requirements