HP (Hewlett-Packard) AW389USABA, FN023UAABA User Manual

HP Compaq 6735b Notebook PC and HP Compaq 6730b Notebook PC
Maintenance and Service Guide
© Copyright 2008 Hewlett-Packard Development Company, L.P.
AMD Athlon, AMD Sempron, and AMD Turion are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: July 2008
Document Part Number: 463946-001
MSG revision history
Revision Publication date Description
A November 2009 The AC adapter descriptions and part numbers have been updated to 463958-001
B February 2010 The serial connector is not included in the Cable Kit, part number 487138-001. The
for the 65-W HP Smart AC adapter for use in all countries and regions except India and 577170-001 for the 65-W HP Smart AC adapter for use in India. The information was updated in the following locations:
Miscellaneous parts on page 31, and Sequential part number listing on page 32.
Cable Kit information has been updated in the following locations:
components on page 20 and Cable Kit on page 29.
The serial connector and serial connector cable are available using part number 487120-001. The information has been updated in the following locations: Computer
major components on page 20, Sequential part number listing on page 32 and Serial connector and cable on page 96.
Product description on page 1,
Computer major
iii
iv MSG revision history
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
v
vi Safety warning notice
Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 9
Top components ................................................................................................................................... 9
Top components .................................................................................................................. 9
Buttons, switches, and fingerprint reader .......................................................................... 10
Keys ................................................................................................................................... 12
TouchPad .......................................................................................................................... 13
Front components .............................................................................................................................. 14
Right-side components ....................................................................................................................... 15
Left-side components ......................................................................................................................... 16
Rear components ............................................................................................................................... 17
Bottom components ........................................................................................................................... 18
3 Illustrated parts catalog ............................................................................................................................... 19
Service tag ......................................................................................................................................... 19
Computer major components ............................................................................................................. 20
Plastics Kit .......................................................................................................................................... 28
Cable Kit ............................................................................................................................................. 29
Mass storage devices ......................................................................................................................... 30
Miscellaneous parts ............................................................................................................................ 31
Sequential part number listing ............................................................................................................ 32
4 Removal and replacement procedures ....................................................................................................... 39
Preliminary replacement requirements ............................................................................................... 39
Tools required .................................................................................................................... 39
Service considerations ....................................................................................................... 39
Plastic parts ....................................................................................................... 39
Cables and connectors ..................................................................................... 40
Drive handling ................................................................................................... 40
Grounding guidelines ......................................................................................................... 41
Electrostatic discharge damage ........................................................................ 41
Packaging and transporting guidelines ............................................. 42
vii
Workstation guidelines ..................................................................... 42
Equipment guidelines ....................................................................... 43
Unknown user password ................................................................................................... 44
Component replacement procedures ................................................................................................. 45
Service tag ......................................................................................................................... 45
Computer feet .................................................................................................................... 46
Battery ............................................................................................................................... 47
SIM .................................................................................................................................... 48
Display inverter .................................................................................................................. 49
Bluetooth module ............................................................................................................... 51
Hard drive .......................................................................................................................... 53
RTC battery ....................................................................................................................... 55
Optical drive ....................................................................................................................... 56
Expansion memory module ............................................................................................... 57
WLAN module .................................................................................................................... 59
Keyboard ........................................................................................................................... 61
Primary memory module .................................................................................................... 64
WWAN module .................................................................................................................. 65
Switch cover ...................................................................................................................... 66
Power button board ........................................................................................................... 67
Fan ..................................................................................................................................... 68
Heat sink ............................................................................................................................ 69
Processor ........................................................................................................................... 73
Display assembly ............................................................................................................... 75
Top cover ........................................................................................................................... 81
TouchPad assembly .......................................................................................................... 83
ExpressCard board ............................................................................................................ 84
Audio board ....................................................................................................................... 85
Modem module .................................................................................................................. 87
Speaker ............................................................................................................................. 88
USB/digital media board .................................................................................................... 90
Bluetooth module cable ..................................................................................................... 91
Rear cover ......................................................................................................................... 92
SIM connector board ......................................................................................................... 94
Modem module cable ........................................................................................................ 95
Serial connector and cable ................................................................................................ 96
System board ..................................................................................................................... 97
Optical drive connector board .......................................................................................... 101
5 Computer Setup .......................................................................................................................................... 103
Starting Computer Setup .................................................................................................................. 103
Using Computer Setup ..................................................................................................................... 103
Navigating and selecting in Computer Setup ................................................................... 103
viii
Restoring factory settings in Computer Setup ................................................................. 104
Computer Setup Menus ................................................................................................................... 105
File menu ......................................................................................................................... 105
Security menu .................................................................................................................. 105
Diagnostics menu ............................................................................................................ 106
System Configuration menu ............................................................................................ 106
6 Specifications .............................................................................................................................................. 109
Computer specifications ................................................................................................................... 109
15.4-inch, WSXGA display specifications ........................................................................................ 110
15.4-inch, WXGA display specifications ........................................................................................... 111
Hard drive specifications .................................................................................................................. 112
DVD±RW and CD-RW Double-Layer Combo Drive specifications .................................................. 113
DVD/CD-RW Combo Drive specifications ........................................................................................ 114
DVD-ROM Drive ............................................................................................................................... 115
System DMA specifications .............................................................................................................. 116
System interrupt specifications ......................................................................................................... 117
System I/O address specifications ................................................................................................... 118
System memory map specifications ................................................................................................. 120
7 Screw listing ................................................................................................................................................ 121
Phillips PM2.0×5.0 captive screw ..................................................................................................... 122
Phillips PM2.5×10.0 captive screw ................................................................................................... 123
Phillips PM3.0×4.0 screw ................................................................................................................. 124
Phillips PM2.5×9.0 captive screw ..................................................................................................... 125
Phillips PM2.0×3.0 screw ................................................................................................................. 126
Phillips PM2.5×4.0 screw ................................................................................................................. 127
Phillips PM2.0×5.0 screw ................................................................................................................. 128
Phillips PM2.5×7.0 captive screw ..................................................................................................... 129
Phillips PM2.0×4.0 captive screw ..................................................................................................... 130
Torx8 T8M2.5×9.0 screw ................................................................................................................. 131
Torx8 T8M2.5×4.0 screw ................................................................................................................. 133
Phillips PM2.5×3.0 screw ................................................................................................................. 134
Phillips PM2.5×3.0 broad-head screw .............................................................................................. 135
Phillips PM2.5×5.0 screw ................................................................................................................. 137
Hex HM5.0×9.0 screw lock .............................................................................................................. 140
Torx8 T8M2.5×6.0 screw ................................................................................................................. 141
8 Backup and recovery .................................................................................................................................. 142
Overview .......................................................................................................................................... 142
Backing up ........................................................................................................................................ 143
Backup tips ...................................................................................................................... 143
Backing up your information ............................................................................................ 143
ix
Performing a recovery ...................................................................................................................... 144
Recovering the hard drive using f11 ................................................................................................. 144
Recovering information using a Windows Vista operating system DVD (purchased separately) . . .. 145
9 Connector pin assignments ....................................................................................................................... 146
1394 ................................................................................................................................................. 146
Audio-in (microphone) ...................................................................................................................... 147
Audio-out (headphone) ..................................................................................................................... 147
External monitor ............................................................................................................................... 148
RJ-11 (modem) ................................................................................................................................ 149
RJ-45 (network) ................................................................................................................................ 150
S-Video-out ...................................................................................................................................... 151
Serial port ......................................................................................................................................... 152
Universal Serial Bus ......................................................................................................................... 152
10 Power cord set requirements .................................................................................................................. 153
Requirements for all countries and regions ...................................................................................... 153
Requirements for specific countries and regions ............................................................................. 154
11 Recycling ................................................................................................................................................... 155
Battery .............................................................................................................................................. 155
Display .............................................................................................................................................. 155
Index ................................................................................................................................................................. 161
x

1 Product description

Category Description HP Compaq
Product Name HP Compaq 6730b
Notebook PC
HP Compaq 6735b
Processors
Notebook PC
Intel® Core™ 2 Duo
T9600 2.80-GHz processor, 35W, 6­MB L2 cache, 800­MHz front side bus (FSB)
Intel Core 2 Duo
P9500 2.53-GHz processor, 25W, 6­MB L2 cache, 800­MHz FSB
Intel Core 2 Duo
T9400 2.53-GHz processor, 35W, 3­MB L2 cache, 800­MHz FSB
6730b Notebook PC with WWAN
HP Compaq 6730b Notebook PC without WWAN
HP Compaq 6735b Notebook PC with WWAN
HP Compaq 6735b Notebook PC without WWAN
Intel Core 2 Duo
P8600 2.40-GHz processor, 25W, 3­MB L2 cache, 800­MHz FSB
Intel Core 2 Duo
P8400 2.26-GHz processor, 25W, 3­MB L2 cache, 800­MHz FSB
AMD Turion™ X2
Ultra Dual Core ZM-86 2.40-GHz processor, 35W, 2­MB L2 cache
AMD Turion X2 Ultra
Dual Core ZM-82
2.20-GHz processor, 35W, 2-MB L2 cache
√√
1
Category Description HP Compaq
6730b Notebook PC with WWAN
HP Compaq 6730b Notebook PC without WWAN
HP Compaq 6735b Notebook PC with WWAN
HP Compaq 6735b Notebook PC without WWAN
Chipset
Graphics Mobile Intel® Graphics
AMD Turion X2 Ultra
Dual Core ZM-80
2.10-GHz processor, 35W 2-MB L2 cache
AMD Turion X2 Dual
Core RM-70 2.00­GHz processor, 35W, 1-MB L2 cache
AMD Athlon™ X2
QL-60 1.90-GHz processor, 35W, 1­MB L2 cache
AMD Sempron™
SI-40 2.00-GHz processor, 25W, 512-KB L2 cache
Northbridge: GE45
Southbridge: ICH9M
Northbridge: M780G
Southbridge: SB700
Media Accelerator 4500MHD
Intel Universal Memory
Architecture (UMA) graphics subsystem integrated with shared video memory (dynamically allocated)
ATI Radeon HD 3200
Graphics
UMA graphics subsystem
Panels All display assemblies
Memory 2 customer-accessible/
integrated with shared video memory (dynamically allocated)
include 2 wireless local area network (WLAN) antennae
15.4-inch WXGA
BrightView
15.4-inch WXGA+
15.4-inch WXGA
upgradable memory module slots
√√√√
2 Chapter 1 Product description
Category Description HP Compaq
6730b Notebook PC with WWAN
HP Compaq 6730b Notebook PC without WWAN
HP Compaq 6735b Notebook PC with WWAN
HP Compaq 6735b Notebook PC without WWAN
Supports dual-channel
memory
Supports up to 4 GB of
system RAM
PC2-6400, 800-MHz,
DDR2
Supports the following
configurations:
8192-MB total
system memory (4096 × 2, dual­channel)
4096-MB total
system memory (4096 × 1)
4096-MB total
system memory (2048 × 2, dual­channel)
3072-MB total
system memory (2048 + 1024, dual­channel)
2560-MB total
system memory (2048 + 512, dual­channel)
2048-MB total
system memory (2048 × 1)
2048-MB total
system memory (1024 × 2, dual­channel)
1536-MB total
system memory (1024 + 512, dual­channel)
1024-MB total
system memory (1024 × 1)
Hard drives Supports 9.5-mm, 2.5-
inch hard drives
Customer-accessible
Serial ATA √√√√
3
Category Description HP Compaq
6730b Notebook PC with WWAN
HP Compaq 6730b Notebook PC without WWAN
HP Compaq 6735b Notebook PC with WWAN
HP Compaq 6735b Notebook PC without WWAN
Supports the following
drives:
250-GB, 5400-rpm
160-GB, 5400-rpm
120-GB, 7200-rpm
120-GB, 5400-rpm
Optical drives Fixed (loosening of 1
Customer-accessible
Parallel ATA
12.7-mm tray load
Supports the following
screw required)
drives:
DVD±RW and CD-
RW SuperMulti Double-Layer Combo Drive with LightScribe
DVD/CD-RW
Combo Drive
DVD-ROM Drive
Diskette drive Supports external USB
diskette drive only
Supports boot from
external USB diskette drive
Supports 3-mode diskette
drive
Audio High-definition audio
1984A - HD
Integrated stereo
microphone
Integrated dual array
microphone with camera only
Integrated VGA camera
Stereo speakers (2)
Modem No-modem option
available in Japan only
√√√√
4 Chapter 1 Product description
Category Description HP Compaq
6730b Notebook PC with WWAN
HP Compaq 6730b Notebook PC without WWAN
HP Compaq 6735b Notebook PC with WWAN
HP Compaq 6735b Notebook PC without WWAN
56K V.92 1.5-inch data/
fax modem with digital line guard
Ethernet Low-cost 10/100/1000
Ethernet network interface card (NIC)
NIC Power Down
Technology
S4/S5 wake on local area
network (LAN) on AC power
Power Down Technology
S4/S5 wake on LAN (on/ AC)
Wireless Integrated WLAN options by way of wireless module:
Intel 802.11a/b/g/n (not
Intel 802.11a/b/g
Intel 802.11b/g
Support for no WLAN option
available with Linux operating system)
Integrated WLAN options by way of wireless module:
Subscriber identity
Integrated personal area network (PAN) options by way of Bluetooth® module:
Broadcom Bluetooth 2.0
External media card
Wireless wide area network (WWAN) module
module (SIM) user­accessible inside the battery bay
No-WPAN option available
+EDR
One ExpressCard/54 slot √√√√
5
Category Description HP Compaq
6730b Notebook PC with WWAN
HP Compaq 6730b Notebook PC without WWAN
HP Compaq 6735b Notebook PC with WWAN
HP Compaq 6735b Notebook PC without WWAN
Media Card Reader
supporting Memory Stick, Memory Stick Pro, MultiMediaCard, MultiMediaCard Plus, Secure Digital (SD) Memory Card, SD High Capacity Memory Card, xD-Picture Card, xD­Picture Card Type H, and xD-Picture Card Type M
Ports
Audio-in (stereo
microphone)
Audio-out (stereo
headphone)
Docking
RJ-11 (modem)
RJ-45 (Ethernet,
includes link and activity lights)
Serial
S-Video-out (7 pin)
Travel battery
USB (4)
VGA (Dsub 15-pin)
supporting 1600 × 1200 external resolution at 75-GHz (hot plug/unplug with auto-detect)
1394a
3-pin HP Smart AC
Adapter
Docking Support for HP 3-in-1 NAS
Docking Station, HP Advanced Docking Station, and HP Docking Station
Keyboard/ pointing devices
TouchPad only, with 2
31.20-mm (12.28-inch) keyboard with embedded numeric keypad
TouchPad buttons and vertical scrolling (taps enabled as default)
√√√√
6 Chapter 1 Product description
Category Description HP Compaq
6730b Notebook PC with WWAN
Touch-sensitive controls
Spill-resistant
HP Compaq 6730b Notebook PC without WWAN
HP Compaq 6735b Notebook PC with WWAN
HP Compaq 6735b Notebook PC without WWAN
Power requirements
6-cell, 47-Wh Li-ion
Support for 8-cell Li-ion
Security Supports Kensington
Trusted platform module
Enhanced Drive Lock
Fingerprint reader
Integrated smart card
65-W HP Smart AC Adapter with localized cable plug support (2-wire plug with ground pin, supports 2-pin DC connector) and HP Fast Charge Technology
6-cell, 55-Wh Li-ion battery
battery
Extended Life Battery and 12-cell Ultra Capacity Battery
security lock
(TPM) v. 1.2
reader
Operating system
Preinstalled:
Windows Vista® 32
Home Basic
Windows Vista
Business 32
Windows Vista
Business 32 (with Windows® XP Pro images)
FreeDOS
Red Flag Linux
√√√√
7
Category Description HP Compaq
6730b Notebook PC with WWAN
HP Compaq 6730b Notebook PC without WWAN
HP Compaq 6735b Notebook PC with WWAN
HP Compaq 6735b Notebook PC without WWAN
Restore media:
Windows Vista 32
Home Basic
Windows Vista
Business 32
Windows Vista
Business 64
Windows Vista
Ultimate
Windows XP Pro,
Service Pack 2
Windows Vista
(DRDVD)
Windows XP Pro
(DRDVD)
Certified:
Microsoft WHQL
SuSE Linux
Web support:
Windows XP Pro
Windows Vista
Enterprise
Serviceability End-user replaceable
parts:
AC adapter
Battery (system)
Hard drive
Memory modules
(expansion and primary)
Optical drive
SIM
WLAN module
WWAN module
√√√√
8 Chapter 1 Product description

2 External component identification

Top components

Top components

Item Component Function
(1) WLAN antenna locations Send and receive signals from one or more WLAN devices.
(2) Internal microphones (2) (select models only) Record sound.
(3) WWAN antenna locations (select models only) Send and receive signals from one or more WWAN devices.
These antennae are not visible from the outside of the computer.
NOTE: Some models have one internal microphone.
These antennae are not visible from the outside of the computer.
Top components 9
Item Component Function
(4) Webcam light (select models only) On: The integrated camera is in use.
(5) HP Webcam (select models only) Records audio and video and captures still photographs.

Buttons, switches, and fingerprint reader

Item Component Function
(1) Power button
(2) Internal display switch Turns off the display if the display is closed while the power is
When the computer is off, press the button to turn on the
computer.
When the computer is on, press the button to initiate
Hibernation.
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
When the computer is in the Sleep state, press the button
briefly to exit Sleep.
If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Maintenance > Power Options.
on.
10 Chapter 2 External component identification
Item Component Function
(3) Info button Launches Info Center, which provides shortcuts, such as the
following:
HP 3D DriveGuard—Controls settings for software that
protects the hard drive by parking the drive when the computer is dropped or moved.
HP Software Setup—Installs preloaded applications to
make them accessible to the user.
HP Wireless Assistant—Turns wireless devices on or
off.
NOTE: If a wireless device is disabled in Computer
Setup, it must first be reenabled in Computer Setup before it can be turned on or off using Wireless Assistant.
System Information—Describes the memory, processor
speed, BIOS (basic input-output system) and other essential information about your computer system.
NOTE: Click the Advanced button to see more
information about your system.
User Guides—Provide specific details about the
computer, including your components, power, drives, multimedia, security, and wireless features.
NOTE: After you configure QuickLook 2, you can open this
feature by pressing the info button when the computer is off or in Hibernation.
(4) Presentation button Opens the Presentation Options window, where you can start
a frequently used presentation, file, program, or Web site. You can also adjust display settings for optimum viewing.
(5) Wireless button Turns the wireless feature on or off but does not establish a
(6) Volume mute button Mutes and restores speaker sound.
(7) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to decrease
(8) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password
wireless connection.
NOTE: You must set up or access a wireless network to
establish a wireless connection.
volume and to the right to increase volume. You can also press and hold the minus (-) sign to decrease volume, or press and hold the plus (+) sign to increase volume.
logon.
Top components 11

Keys

Item Component Function
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key or the esc key.
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
(6) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
12 Chapter 2 External component identification

TouchPad

Item Component Function
(1) TouchPad* Moves the pointer and selects or activates items on the screen.
(2) Left TouchPad button* Functions like the left button on an external mouse.
(3) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password
logon.
(4) Right TouchPad button* Functions like the right button on an external mouse.
(5) TouchPad scroll zone Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Hardware and Sound > Mouse.
Top components 13

Front components

Item Component Function
(1) Wireless light
(2) Power light
(3) Battery light
(4) Drive light
Blue: An integrated wireless device, such as a wireless
local area network (WLAN) device, an HP Broadband Wireless Module, and/or a Bluetooth device, is on.
Amber: All wireless devices are off.
On: The computer is on.
Blinking: The computer is in the Sleep state.
Blinking rapidly: An AC adapter with a higher power rating
should be connected.
Off: The computer is off or in Hibernation.
Amber: A battery is charging.
Turquoise: A battery is close to full charge capacity.
Blinking amber: A battery that is the only available power
source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
Off: If the computer is plugged into an external power
source, the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.
Blinking: The hard drive or optical drive is being accessed.
(5) Display release latch Opens the computer.
(6) Speakers (2) Produce sound.
(7) Audio-out (headphone) jack Produces sound when connected to optional powered stereo
(8) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo
14 Chapter 2 External component identification
Amber (select models only): HP 3D DriveGuard has
temporarily parked the hard drive.
speakers, headphones, ear buds, a headset, or television audio.
NOTE: When a device is connected to the headphone jack,
the computer speakers are disabled.
array microphone, or monaural microphone.

Right-side components

NOTE: Refer to the illustration that most closely matches your computer.
Item Component Function
(1) Media Card Reader (select models only) Supports the following optional digital card formats:
Memory Stick
Memory Stick Pro
MultiMediaCard
MultiMediaCard Plus
Secure Digital Memory Card
Secure Digital High Capacity Memory Card
xD-Picture Card
xD-Picture Card Type H
xD-Picture Card Type M
(2) USB ports (2) (select models only) Connect optional USB devices.
(3) Optical drive Reads an optical disc.
(4) Serial port Connects an optional device, such as a modem, mouse, or
printer.
Right-side components 15
Item Component Function
(1) Media Card Reader (select models only) Supports the following optional digital card formats:
Memory Stick
Memory Stick Pro
MultiMediaCard
MultiMediaCard Plus
Secure Digital Memory Card
Secure Digital High Capacity Memory Card
xD-Picture Card
xD-Picture Card Type H
xD-Picture Card Type M
(2) USB ports (2) (select models only) Connect optional USB devices.
(3) Optical drive Connect optional USB devices.
(4) RJ-11 (modem) jack Connects a modem cable.
(5) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent,
but it may not prevent the computer from being mishandled or stolen.

Left-side components

Item Component Function
(1) Power connector Connects an AC adapter.
(2) Vent Enables airflow to cool internal components.
(3) USB ports (2) Connect optional USB devices.
(4) 1394 port (select models only) Connects an optional IEEE 1394 or 1394a device, such as a
(5) ExpressCard slot Supports optional ExpressCards.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
camcorder.
16 Chapter 2 External component identification

Rear components

NOTE: Refer to the illustration that most closely matches your computer.
Item Component Function
(1) Security cable slot Attaches an optional security cable to the computer.
(2) RJ-11 (modem) jack Connects a modem cable.
(3) RJ-45 (network) jack Connects a network cable.
(4) External monitor port Connects an external VGA monitor or projector.
(5) S-Video-out jack Connects an optional S-Video device such as a television,
NOTE: The security cable is designed to act as a deterrent,
but it may not prevent the computer from being mishandled or stolen.
VCR, camcorder, overhead projector, or video capture card.
Item Component Function
(1) RJ-45 (network) jack Connects a network cable.
(2) External monitor port Connects an external VGA monitor or projector.
(3) S-Video-out jack Connects an optional S-Video device such as a television,
VCR, camcorder, overhead projector, or video capture card.
Rear components 17

Bottom components

Item Component Function
(1) Battery bay Holds the battery.
(2) Battery release latch Releases the battery from the battery bay.
(3) SIM slot (select models only) Contains a WWAN SIM. The SIM slot is located inside the
(4) Accessory battery connector Connects an optional accessory battery.
(5) Vents (5) Enable airflow to cool internal components.
(6) Expansion memory module compartment Contains the expansion memory module slot and the WLAN
(7) Bluetooth module compartment (select models
only)
(8) Hard drive bay Holds the hard drive.
(9) Docking connector (select models only) Connects an optional docking device.
battery bay.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
module.
CAUTION: To prevent an unresponsive system, replace the
wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
Contains a Bluetooth device.
18 Chapter 2 External component identification

3 Illustrated parts catalog

Service tag

The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information:
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and parts are needed.
(4) Model description: This is the number used to locate documents, drivers, and support for the computer.
(5) Warranty period: Describes the duration of the warranty period for the computer.
When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
Service tag 19

Computer major components

Item Description Spare part number
(1) 15.4-inch display assemblies (include 2 WLAN antenna transceivers and cables)
20 Chapter 3 Illustrated parts catalog
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