HP AD117-9003A-ED3 User Manual

HP Integrity rx2620 Server User Service Guide

HP Part Number: AD117-9003A-ed3 Published: February 2010 Edition: 3
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Warranty
To obtain a copy of the warranty for this product, see the warranty information website:
BCS Global Limited Warranty and Technical Support

Table of Contents

About This Document.......................................................................................................15
Intended Audience................................................................................................................................15
New and Changed Information in This Edition...................................................................................15
Publishing History................................................................................................................................15
HP-UX Release Name and Release Identifier.......................................................................................15
Document Organization.......................................................................................................................16
Typographic Conventions.....................................................................................................................16
Related Documents...............................................................................................................................17
Contacting HP.......................................................................................................................................17
Before You Contact HP....................................................................................................................17
HP Contact Information..................................................................................................................18
Subscription Service........................................................................................................................18
Documentation Feedback................................................................................................................18
1 Introduction...................................................................................................................19
Server Overview...................................................................................................................................19
Server Dimensions...........................................................................................................................19
Server Components...............................................................................................................................20
Processor..........................................................................................................................................20
Memory...........................................................................................................................................20
PCI Riser..........................................................................................................................................20
Internal Core I/O..............................................................................................................................20
External Core I/O.............................................................................................................................20
Power Supply Unit..........................................................................................................................21
System Board Manageability...........................................................................................................21
Enhanced Server Manageability Using the Integrated Lights Out Management Processor..........21
Hard Drives.....................................................................................................................................21
System Board Components...................................................................................................................21
Processor Sockets.............................................................................................................................22
Processor Bus...................................................................................................................................23
ZX1 I/O and Memory Controller.....................................................................................................23
Memory...........................................................................................................................................23
Memory Architecture.................................................................................................................24
DIMMs..................................................................................................................................24
Chip Spare Functionality......................................................................................................25
Serial Presence Detect...........................................................................................................25
I/O Bus Interface..............................................................................................................................25
Processor Dependent Hardware Controller....................................................................................25
Dual Serial Controller......................................................................................................................26
Field Programmable Gate Array.....................................................................................................26
Baseboard Management Controller.................................................................................................26
SCSI Controller................................................................................................................................27
IDE Interface....................................................................................................................................27
1 Gb System LANs A and B.............................................................................................................27
USB Connectors...............................................................................................................................27
Data Pathing Information................................................................................................................27
2 Controls, Ports, and LEDs............................................................................................29
Front Panel............................................................................................................................................29
Table of Contents 3
Hot-Plug Disk Drive Indicators.......................................................................................................30
Power Supply LEDs...................................................................................................................31
Optional Removable Media Drive.............................................................................................31
Rear Panel.............................................................................................................................................32
LAN Gb A Connector......................................................................................................................33
LAN Gb B Connector.......................................................................................................................33
Management Processor LAN LEDs.................................................................................................34
3 Powering Off and Powering On the Server...............................................................37
Power States..........................................................................................................................................37
Powering Off the Server........................................................................................................................37
Powering Off the Server Using iLO.................................................................................................37
Powering Off the Server Manually..................................................................................................37
Powering On the Server........................................................................................................................38
Powering On the Server Using iLO.................................................................................................38
Powering On the Server Manually..................................................................................................38
4 Removing and Replacing Components......................................................................39
ESD Information...................................................................................................................................39
Required Tools......................................................................................................................................39
Internal Component and Connector Locations....................................................................................39
Removing and Replacing System Top Metal Cover and Bezels...........................................................42
Rack-Mount System.........................................................................................................................42
Accessing a Rack Mounted Server.............................................................................................42
Extending the Server from the Rack.....................................................................................42
Inserting the Server into the Rack.........................................................................................43
Removing and Replacing the Top Metal Cover..............................................................................43
Removing the Top Metal Cover.................................................................................................43
Replacing the Top Metal Cover..................................................................................................44
Removing and Replacing the Front Bezel.......................................................................................45
Removing the Front Bezel..........................................................................................................45
Replacing the Front Bezel...........................................................................................................45
Removing and Replacing Hot-Swap and Hot-Plug Devices................................................................46
Removing and Replacing Server Fans.............................................................................................46
Removing a Server Fan..............................................................................................................46
Replacing a Server Fan...............................................................................................................48
Removing and Replacing the Power Supply...................................................................................48
Removing the Power Supply......................................................................................................48
Replacing the Power Supply......................................................................................................49
Removing and Replacing an Internal Hard Drive..........................................................................50
Removing a Hard Drive.............................................................................................................50
Replacing a Hard Drive..............................................................................................................52
Removing and Replacing Internal Components..................................................................................53
Memory and Processor Airflow Guides..........................................................................................53
Removing and Replacing the Memory Airflow Guide...................................................................53
Removing the Memory Airflow Guide......................................................................................53
Replacing the Memory Airflow Guide......................................................................................54
Removing and Replacing the Processor Airflow Guide.................................................................54
Removing the Processor Airflow Guide....................................................................................54
Replacing the Processor Airflow Guide.....................................................................................56
Removing and Replacing Memory DIMMs....................................................................................57
Supported DIMM Sizes..............................................................................................................57
Removing DIMMs......................................................................................................................58
4 Table of Contents
Installing DIMMs.......................................................................................................................59
Removing and Replacing a Processor.............................................................................................61
Removing a Processor................................................................................................................63
Replacing a Processor.................................................................................................................65
Removing and Replacing the System Battery.................................................................................69
Battery Notice.............................................................................................................................69
Removing the System Battery....................................................................................................69
Replacing the System Battery.....................................................................................................70
Removing and Replacing PCI Card Cage.......................................................................................71
Removing the PCI Card Cage....................................................................................................71
Replacing the PCI Card Cage.....................................................................................................72
Removing and Replacing PCI Cards...............................................................................................73
Removing a PCI Card.................................................................................................................73
Replacing a PCI or Graphics Card.............................................................................................74
Removing and Replacing the PCI Backplane..................................................................................75
Removing the PCI Backplane.....................................................................................................75
Replacing the PCI Backplane.....................................................................................................75
Removing and Replacing a Removable Media Drive.....................................................................76
Removing a Removable Media Drive........................................................................................76
Replacing a Removable Media Drive.........................................................................................77
Removing and Replacing the MP Card...........................................................................................77
Removing the MP Card..............................................................................................................77
Replacing the MP Card..............................................................................................................79
Removing and Replacing the MP Card Battery..............................................................................79
Battery Notice.............................................................................................................................79
Removing the MP Card Battery.................................................................................................79
Replacing the MP Card Battery..................................................................................................80
Removing and Replacing the LED Status Panel..............................................................................81
Removing the LED Status Panel................................................................................................81
Replacing the LED Status Panel.................................................................................................81
Removing and Replacing the System Board...................................................................................82
Removing the System Board......................................................................................................82
Replacing the System Board.......................................................................................................83
Removing and Replacing the Power Supply Interface Module......................................................87
Removing the Power Supply Interface Module.........................................................................87
Replacing the Power Supply Interface Module.........................................................................89
Removing and Replacing the Hard Drive SCSI Backplane.............................................................90
Removing the Hard Drive SCSI Backplane ...............................................................................90
Replacing the Hard Drive SCSI Backplane................................................................................92
5 Troubleshooting............................................................................................................95
Troubleshooting Tips............................................................................................................................95
Possible Issues.......................................................................................................................................95
The System Does Not Power-On.....................................................................................................95
The System Does Not Boot..............................................................................................................95
The System Has Intermittent Failures.............................................................................................96
The System LED or Diagnostic LEDs are Not On, and No Error Messages Appear......................96
The Server Powers Off but Does Not Restart..................................................................................97
Troubleshooting and FRU identification..............................................................................................97
Verifying Hard Drive Operation...........................................................................................................99
Identifying and Diagnosing Hardware Issues....................................................................................100
Power and System LEDs................................................................................................................100
Systems with the Optional Management Processor Installed..................................................100
iLO MP Event Logs..................................................................................................................100
Table of Contents 5
System Event Logs....................................................................................................................101
Systems Without an iLO Management Processor....................................................................103
Diagnostic LEDs.......................................................................................................................103
Warnings...................................................................................................................................104
Faults........................................................................................................................................106
Command Line Interface....................................................................................................................108
Command Line Interface Menu.....................................................................................................108
Troubleshooting Example Using CLI............................................................................................108
Troubleshooting Example Using CLI............................................................................................109
System Board Diagnostic LEDs...........................................................................................................109
LAN LEDs...........................................................................................................................................110
Front Panel LAN LEDs..................................................................................................................110
Rear Panel LAN LEDs...................................................................................................................110
LAN A Connector LEDs...........................................................................................................110
LAN B Connector LEDs...........................................................................................................110
Optional Management Processor LAN LEDs................................................................................111
Diagnostics..........................................................................................................................................111
Online Diagnostics and Exercisers................................................................................................111
Online Support Tool Availability.............................................................................................112
Online Support Tools List.........................................................................................................112
Offline Diagnostics and Exercisers................................................................................................112
Offline Support Tool Availability.............................................................................................112
Offline Support Tools List........................................................................................................112
General Diagnostic Tools...............................................................................................................113
Fault Management Overview........................................................................................................113
HP-UX Fault Management............................................................................................................113
WBEM Indication Providers and EMS Hardware Monitors....................................................114
Recommended Cleaning Procedures..................................................................................................114
Where to Get Help..............................................................................................................................114
Information to Collect Before You Contact Support......................................................................114
Online Support..............................................................................................................................115
Phone Support...............................................................................................................................115
A Parts Information........................................................................................................117
Field Replaceable Parts View..............................................................................................................117
Field Replaceable Parts List................................................................................................................118
B Booting the Operating System.................................................................................125
Operating Systems Supported on HP Integrity Servers.....................................................................125
Configuring System Boot Options......................................................................................................125
Booting and Shutting Down HP-UX...................................................................................................126
Adding HP-UX to the Boot Options List.......................................................................................126
Adding an HP-UX Boot Option...............................................................................................126
Standard HP-UX Booting..............................................................................................................127
Single-User Mode HP-UX Booting................................................................................................128
Booting HP-UX in Single-User Mode (EFI Shell).....................................................................129
LVM Maintenance Mode HP-UX Booting.....................................................................................130
Booting HP-UX in LVM-Maintenance Mode (EFI Shell)..........................................................130
Shutting Down HP-UX..................................................................................................................130
Shutting Down HP-UX (/sbin/shutdown Command)........................................................130
Booting and Shutting Down HP OpenVMS.......................................................................................131
Adding HP OpenVMS to the Boot Options List............................................................................131
Adding an HP OpenVMS Boot Option....................................................................................131
6 Table of Contents
Booting HP OpenVMS...................................................................................................................132
Booting HP OpenVMS (EFI Boot Manager).............................................................................132
Booting HP OpenVMS (EFI Shell)............................................................................................132
Shutting Down HP OpenVMS.......................................................................................................133
Booting and Shutting Down Microsoft Windows..............................................................................134
Adding Microsoft Windows to the Boot Options List...................................................................134
Booting the Microsoft Windows Operating System......................................................................135
Shutting Down Microsoft Windows..............................................................................................136
Windows Shutdown from the Command Line........................................................................137
Booting and Shutting Down Linux.....................................................................................................137
Adding Linux to the Boot Options List.........................................................................................137
Booting the Red Hat Enterprise Linux Operating System............................................................138
Booting Red Hat Enterprise Linux from the EFI Shell.............................................................139
Booting the SuSE Linux Enterprise Server Operating System......................................................139
Booting SuSE Linux Enterprise Server from the EFI Shell.......................................................140
Shutting Down Linux....................................................................................................................140
C Utilities........................................................................................................................141
Extensible Firmware Interface Boot Manager.....................................................................................141
EFI Commands..............................................................................................................................142
EFI/POSSE Commands.......................................................................................................................144
help................................................................................................................................................144
Syntax.......................................................................................................................................144
Parameters................................................................................................................................144
Operation..................................................................................................................................144
baud...............................................................................................................................................147
Syntax.......................................................................................................................................147
Parameters................................................................................................................................147
Operation..................................................................................................................................147
boottest...........................................................................................................................................148
Syntax.......................................................................................................................................148
Parameters................................................................................................................................148
cpuconfig.......................................................................................................................................149
Syntax.......................................................................................................................................149
Parameters................................................................................................................................149
Operation..................................................................................................................................149
ioconfig..........................................................................................................................................150
Syntax.......................................................................................................................................150
Parameters................................................................................................................................150
Operation..................................................................................................................................150
conconfig........................................................................................................................................151
Syntax.......................................................................................................................................151
Parameters................................................................................................................................151
Notes.........................................................................................................................................151
default............................................................................................................................................152
Syntax.......................................................................................................................................152
Parameters................................................................................................................................152
Operation..................................................................................................................................153
errdump.........................................................................................................................................153
Syntax.......................................................................................................................................153
Parameters................................................................................................................................153
Operation..................................................................................................................................153
info.................................................................................................................................................153
Syntax.......................................................................................................................................153
Table of Contents 7
Parameters................................................................................................................................153
lanaddress......................................................................................................................................159
Syntax:......................................................................................................................................159
Parameters................................................................................................................................159
monarch.........................................................................................................................................160
Syntax.......................................................................................................................................160
Parameters................................................................................................................................160
Operation..................................................................................................................................160
pdt..................................................................................................................................................160
Syntax.......................................................................................................................................160
Parameters................................................................................................................................160
Operation..................................................................................................................................161
sysmode.........................................................................................................................................161
Syntax.......................................................................................................................................161
Parameters................................................................................................................................161
Operation..................................................................................................................................161
Specifying SCSI Parameters................................................................................................................162
Using the SCSI Setup Utility..........................................................................................................162
Using the Boot Option Maintenance Menu........................................................................................167
Paths...............................................................................................................................................167
Boot From File..........................................................................................................................167
Add a Boot Option...................................................................................................................168
Edit Boot Entry.........................................................................................................................168
Delete Boot Options..................................................................................................................168
Change Boot Order...................................................................................................................169
Manage BootNext Setting.........................................................................................................169
Set AutoBoot TimeOut.............................................................................................................170
Select Active Console Output Devices.....................................................................................170
Select Active Console Input Devices........................................................................................171
Select Active Standard Error Devices.......................................................................................172
Using the System Configuration Menu.........................................................................................172
Security/Password Menu..........................................................................................................172
Resetting Passwords.................................................................................................................172
Advanced System Information.................................................................................................172
Set System Time........................................................................................................................172
Set System Date........................................................................................................................172
Set User Interface......................................................................................................................172
Set System Wake-On LAN........................................................................................................173
Set System Defaults..................................................................................................................173
iLO MP................................................................................................................................................173
Index...............................................................................................................................175
8 Table of Contents
List of Figures
1-1 HP Integrity rx2620 Server (front view)........................................................................................19
1-2 HP Integrity rx2620 Server (front view with bezel removed).......................................................19
1-3 HP Integrity rx2620 Server (rear view).........................................................................................19
1-4 System Block Diagram..................................................................................................................22
1-5 Memory Block Diagram................................................................................................................24
2-1 Front View.....................................................................................................................................29
2-2 Control Panel.................................................................................................................................29
2-3 Hot-Plug Disk Drive LED Indicators............................................................................................30
2-4 Power Supply LEDs.......................................................................................................................31
2-5 DVD LEDs.....................................................................................................................................31
2-6 Rear View......................................................................................................................................32
2-7 10/100/1000 base-T Ethernet Gb LAN A Connector LEDs............................................................33
2-8 10/100/1000 base-T Ethernet Gb LAN B Connector LEDs.............................................................34
2-9 MP LAN LEDs...............................................................................................................................34
4-1 Internal Physical Layout................................................................................................................40
4-2 System Board Connectors and Slots..............................................................................................41
4-3 Release the Rack Latches...............................................................................................................43
4-4 Removing and Replacing the Top Metal Cover............................................................................44
4-5 Aligning the Top Metal Cover.......................................................................................................44
4-6 Closing the Top Metal Cover.........................................................................................................45
4-7 Front Bezel Retaining Clip............................................................................................................45
4-8 Replacing the Front Bezel..............................................................................................................46
4-9 Removing Fan 1A or Fan 1B .........................................................................................................47
4-10 Removing Fan 2.............................................................................................................................47
4-11 Removing Fan 3 ............................................................................................................................47
4-12 Releasing the Power Supply Retaining Clip.................................................................................49
4-13 Removing the Power Supply.........................................................................................................49
4-14 Replacing the Power Supply.........................................................................................................50
4-15 Unlocking and Releasing the Disk Drive......................................................................................51
4-16 Releasing the Disk Drive...............................................................................................................52
4-17 Removing the Disk Drive..............................................................................................................52
4-18 Airflow Guides Locations.............................................................................................................53
4-19 Removing the Memory Airflow Guide.........................................................................................54
4-20 Removing the Processor Airflow Guide.......................................................................................55
4-21 Opening the Release Clip..............................................................................................................55
4-22 Removing the Front Airflow Guide .............................................................................................56
4-23 DIMM Slot Identification..............................................................................................................58
4-24 Inserting DIMM into Slot..............................................................................................................60
4-25 Processor Locations on Server.......................................................................................................62
4-26 Processor Location on System Board............................................................................................62
4-27 Removing the Processor Airflow Guide.......................................................................................63
4-28 Unscrewing the Captive Screws....................................................................................................64
4-29 Slide Sequencing Retainer Plate....................................................................................................64
4-30 Unlocking the Processor Module Locking Mechanism................................................................65
4-31 Unlocked ZIF Socket Lock.............................................................................................................66
4-32 Processor Alignment Pins.............................................................................................................66
4-33 CPU Slot Alignment Holes............................................................................................................67
4-34 Installing the Processor Module....................................................................................................67
4-35 Locking the Processor Module in Place........................................................................................68
4-36 Sliding the Sequencing Retainer Plate...........................................................................................68
4-37 Securing the Captive Screws.........................................................................................................69
4-38 Removing the System Battery.......................................................................................................70
9
4-39 Removing the PCI Cage................................................................................................................71
4-40 Removing the PCI Cage Cover......................................................................................................72
4-41 Installing a PCI Slot Cover ...........................................................................................................74
4-42 Installing a PCI Card.....................................................................................................................74
4-43 Removing the PCI Backplane........................................................................................................75
4-44 Replacing the PCI Backplane........................................................................................................76
4-45 Removing and Replacing Removable Media Drive......................................................................77
4-46 Removing the MP Card.................................................................................................................78
4-47 Replacing the MP Blank................................................................................................................78
4-48 Removing the MP Card Battery....................................................................................................80
4-49 Removing the LED Status Panel....................................................................................................81
4-50 Removing the System Board Mounting Screws............................................................................82
4-51 Removing the System Board Mounting Screw.............................................................................83
4-52 Removing the System Board.........................................................................................................83
4-53 Sliding the System Board into the Chassis....................................................................................84
4-54 Aligning the System Board PCI Connector...................................................................................84
4-55 Sliding the System Board into the Chassis....................................................................................85
4-56 Installing the Rear Panel Mounting Screws..................................................................................85
4-57 Reinstalling the Power Connectors...............................................................................................86
4-58 Power Cables and Holding Clips..................................................................................................87
4-59 Removing the Mounting Screw.....................................................................................................88
4-60 Removing the PSI Interface Module.............................................................................................88
4-61 Replacing the Power Supply Interface Module.............................................................................89
4-62 Securing the Power Supply Interface Module and Cables............................................................89
4-63 Opening the Fan Power Bridge.....................................................................................................90
4-64 Disconnecting SCSI Cables............................................................................................................90
4-65 Removing the Mounting Screws...................................................................................................91
4-66 Removing the Backplane...............................................................................................................92
4-67 Removing the Backplane from the Chassis...................................................................................92
5-1 LED Apertures on Hard Drive......................................................................................................99
5-2 Diagnostic LEDs..........................................................................................................................104
5-3 STBY, F/W, and BMC LEDs Locations.........................................................................................109
A-1 Parts Identification.......................................................................................................................117
A-2 Tower Parts..................................................................................................................................118
C-1 EFI Boot Sequence.......................................................................................................................141
10 List of Figures
List of Tables
1 Publishing History Details............................................................................................................15
2 HP-UX 11i Releases.......................................................................................................................15
1-1 Server Dimensions.........................................................................................................................20
1-2 Memory Array Capacities.............................................................................................................24
1-3 Data Pathing..................................................................................................................................27
2-1 Control Panel LEDs and Switches.................................................................................................29
2-2 Power On/Off Button.....................................................................................................................30
2-3 Hard Drive LED Definitions.........................................................................................................31
2-4 Power Supply LED Definitions.....................................................................................................31
2-5 DVD Drive LED Definitions..........................................................................................................31
2-6 Rear Panel Connectors and Switches............................................................................................32
2-7 10/100/1000 base-T Ethernet Gb LAN A Connector LEDs............................................................33
2-8 10/100/1000 base-T Ethernet Gb LAN B Connector LEDs.............................................................34
2-9 iLO MP LAN LEDs........................................................................................................................34
3-1 Power States...................................................................................................................................37
4-1 Component Locations...................................................................................................................40
4-2 Connector Locations......................................................................................................................41
5-1 Troubleshooting FRUs...................................................................................................................98
5-2 System LED States.......................................................................................................................100
5-3 Power and System LED States.....................................................................................................103
5-4 Diagnostic LEDs Fault and Warning Categories.........................................................................104
5-5 Unknown Warning......................................................................................................................105
5-6 Memory Warnings.......................................................................................................................105
5-7 System Board Warnings...............................................................................................................105
5-8 Fan Warnings...............................................................................................................................105
5-9 Processor Warnings.....................................................................................................................106
5-10 Temperature Warnings................................................................................................................106
5-11 Video Warnings...........................................................................................................................106
5-12 Power Supply Warnings..............................................................................................................106
5-13 Unknown Faults..........................................................................................................................106
5-14 Memory Faults.............................................................................................................................106
5-15 Firmware Errors...........................................................................................................................107
5-16 System Board Faults....................................................................................................................107
5-17 Fan Faults.....................................................................................................................................107
5-18 Processor Faults...........................................................................................................................107
5-19 BMC Faults..................................................................................................................................108
5-20 Temperature Faults......................................................................................................................108
5-21 Power Supply Errors....................................................................................................................108
5-22 System Board LEDs.....................................................................................................................110
5-23 Gb LAN A Connector LEDs........................................................................................................110
5-24 Gb LAN B Connector LEDs.........................................................................................................110
5-25 Optional Management Processor LAN LEDs.............................................................................111
5-26 Online Support Tools List............................................................................................................112
5-27 Offline Support Tools List...........................................................................................................113
5-28 General Diagnostic Tools List......................................................................................................113
5-29 Cleaning.......................................................................................................................................114
A-1 Parts List .....................................................................................................................................118
C-1 EFI Commands............................................................................................................................142
C-2 Communications Parameters......................................................................................................148
C-3 Server Sockets..............................................................................................................................167
C-4 Server Drives...............................................................................................................................167
C-5 Console Output Devices..............................................................................................................171
11
C-6 Console Input Devices.................................................................................................................171
12 List of Tables
List of Examples
C-1 help Command..........................................................................................................................145
C-2 help bch Command.....................................................................................................................145
C-3 help configuration Command............................................................................................145
C-4 help cpuconfig Command....................................................................................................146
C-5 help ioconfig Command.......................................................................................................147
C-6 boottest Command..................................................................................................................149
C-7 boottest early_cpu off Command...................................................................................149
C-8 cpuconfig Command...............................................................................................................150
C-9 ioconfig Command..................................................................................................................151
C-10 conconfig Command...............................................................................................................152
C-11 conconfig 2 primary Command.........................................................................................152
C-12 conconfig 3 off Command..................................................................................................152
C-13 conconfig 3 on Command....................................................................................................152
C-14 info all Command..................................................................................................................154
C-15 info cpu Command..................................................................................................................157
C-16 info mem Command..................................................................................................................158
C-17 info io Command....................................................................................................................158
C-18 info boot Command...............................................................................................................159
C-19 lanaddress Command.............................................................................................................160
C-20 monarch Command....................................................................................................................160
C-21 pdt Command.............................................................................................................................161
C-22 pdt clear Command...............................................................................................................161
C-23 sysmode Command....................................................................................................................162
13
14

About This Document

This document provides information and instructions on servicing and troubleshooting the HP Integrity rx2620 server.
The document publication date and part number indicate the document’s current edition. The date changes when a new edition is published. The document part number changes when extensive changes are made.
Document updatesmay be issuedbetween editions to correct errors or document product changes. To ensure that you receive the updated or new editions, you should subscribe to the appropriate product support service. See your HP sales representative for details.
The latest version of this document can be found on line at The document publication
date and part number indicate the documents current edition. The date changes when a new edition is published. The document part number changes when extensive changes are made..

Intended Audience

This document is intended to provide technical product and support information for authorized service providers, system administrators, and HP support personnel.

New and Changed Information in This Edition

This guide has been updated with the latest HP publishing standards.

Publishing History

The publishing history below identifies the edition dates of this manual. Updates are made to this publication on an unscheduled, as needed, basis. The updates will consist of a complete replacement manual and pertinent on-line documentation.
Table 1 Publishing History Details
Publication DateDocument Manufacturing Part Number
August 2006AD117-9003A
September 2008AD117-9003A-ed2
February 2010AD117-9003A-ed3

HP-UX Release Name and Release Identifier

Each HP-UX 11i release has an associated release name and release identifier. Theuname(1) command with the -r option returns the release identifier. This table shows the releases available for HP-UX 11i.
Table 2 HP-UX 11i Releases
Supported Processor ArchitectureRelease NameRelease Identifier
PA-RISCHP-UX 11i v1B.11.11
HP-UX 11i v1.5B.11.20
Intel® Itanium®
Intel ItaniumHP-UX 11i v1.6B.11.22
Intel ItaniumHP-UX 11i v2.0B.11.23
Intended Audience 15

Document Organization

This guide is divided into the following chapters.
Chapter 1 Introduction Use this chapter to learn about the features and specifications of
the HP Integrity rx2620 server.
Chapter 2 Controls, Ports, and LEDs Use this chapter to learn about the locations of the
external controls, ports, and LEDs on the server.
Chapter 3 Powering Off and Powering On the Server Use this chapter to learn about powering
the server off and on.
Chapter 4 Removing and Replacing Components Use this chapter to learn how to remove
and replace the field replaceable components (FRUs) on the server.
Chapter 5 Troubleshooting Use this chapter to learn about troubleshooting problems you
may encounter with the server.
Appendix A Parts Information Use this appendix to learn the location and part numbers of
the server components.
Appendix B Operating System Boot and Shutdown Use this appendix to learn about booting
and shutting down the operating system on the server.
Appendix C Utilities Use this appendix for information regarding the utilities available for
the server.
Appendix D Console Setup and Connection Use this appendix to learn about the process for
setting up a console session and connecting to the server.

Typographic Conventions

This document uses the following conventions.
%, $, or #
Command
Computer output
Ctrl+x A key sequence. A sequence such as Ctrl+x indicates that you
ENVIRONMENT VARIABLE The name of an environment variable, for example, PATH.
[ERROR NAME]
Key The name of a keyboard key. Return and Enter both refer to the
Term The defined use of an important word or phrase.
User input
Variable
[] The contents are optional in syntax. If the contents are a list
{} The contents are required in syntax. If the contents are a list
... The preceding element can be repeated an arbitrary number of
Indicates the continuation of a code example.
A percent sign represents the C shell system prompt. A dollar sign represents the system prompt for the Bourne, Korn, and POSIX shells. A number sign represents the superuser prompt.
A command name or qualified command phrase.
Text displayed by the computer.
must hold down the key labeled Ctrl while you press another key or mouse button.
The name of an error, usually returned in the errno variable.
same key.
Commands and other text that you type.
The name of a placeholder in a command, function, or other syntax display that you replace with an actual value.
separated by |, you must choose one of the items.
separated by |, you must choose one of the items.
times.
16
| Separates items in a list of choices.
WARNING A warning calls attention to important information that if not
CAUTION A caution calls attention to important information that if not
IMPORTANT This alert provides essential information to explain a concept or
NOTE A note contains additional information to emphasize or

Related Documents

You can find other information on HP server hardware management and diagnostic support tools in the following publications.
HP Technical Documentation Website
http://www.hp.com/go/Integrity_Servers-docs
Windows Operating System Information
Find information about administration of the Microsoft Windows operating system at the following website:
http://www.microsoft.com/technet/
Diagnostics and Event Monitoring: Hardware Support Tools
Complete informationabout HP hardware support tools, including online and offline diagnostics and event monitoring tools, is on the HP website at:
http://www.docs.hp.com/HP-UX/diag/
Website for HP Technical Support
http://h20219.www2.hp.com/services/cache/126868-0-0-225-121.html?jumpid=reg_R1002_USEN
Books About HP-UX Published by Prentice Hall
You can find the entire Prentice Hall Professional Series on HP at:
http://www.informit.com/imprint/series_detail.aspx?st=61305
understood or followed will result in personal injury or nonrecoverable system problems.
understood or followed will result in data loss, data corruption, or damage to hardware or software.
to complete a task
supplement important points of the main text.

Contacting HP

Before You Contact HP

Be sure to have the following information available before you contact HP:
Technical support registration number (if applicable)
Product serial number
Product model name and number
Product identification number
Applicable error message
Add-on boards or hardware
Third-party hardware or software
Operating system type and revision level
Related Documents 17

HP Contact Information

For the name of the nearest HP authorized reseller:
In the United States, see the HP US service locator webpage (http://welcome.hp.com/country/
us/en/wwcontact.html.)
In other locations, see the Contact HP worldwide (in English) webpage:
http://welcome.hp.com/country/us/en/wwcontact.html.
For HP technical support:
In the United States, for contact options see the Contact HP United States webpage: (http://
welcome.hp.com/country/us/en/contact_us.html)
To contact HP by phone: — Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours aday, 7 days
a week. For continuous quality improvement, calls may be recorded or monitored.
If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, see the HP website: (http://www.hp.com/hps).
In other locations, see the Contact HP worldwide (in English) webpage (http://
welcome.hp.com/country/us/en/wwcontact.html).

Subscription Service

HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/country/us/en/contact_us.html.

Documentation Feedback

HP welcomes your feedback. To make commentsand suggestions about product documentation, send a message to docsfeedback@hp.com.
Include the document title and manufacturing part number. All submissions become the property of HP.
18

1 Introduction

The HP Integrity rx2620 server is a 2-socket server basedon the Itanium® processor architecture. The server supports the following operating systems: Microsoft Windows®, HP-UX, Linux, and OpenVMS®. The server is available in either rack-mount or pedestal configurations. The server
accommodates up to 12 DIMMs and internal peripherals including disks and a DVD. Its high availability features include hot-swap fans, power supplies, and hot-plug disk drives.

Server Overview

The HP Integrity rx2620 server chassis is a 2U Electronics Industry Association (EIA) enclosure, which mounts in any standard 19-inch EIA rack. All external cabling connects from the rear of the enclosure. With the server installed in the rack, service access is enhanced by the use of chassis slides. The server has bays to accommodate 1 + 1 redundant, hot-swappable power supplies, accessible from the front of the product. There are three low-profile hot swappable hard drives accessible from the front, and a slim-line optical drive for a CD-R, CD-RW, DVD-R, or DVD+RW. There are N + 1 redundant, hot-swappable server fans, all clearly identified and easily accessible. Server status indication, a power switch, server locator switch, and LED are located in the front within the bezel. A server locator switch and LED is in the back of the server for easy identification in the rack. See Figure 1-1, Figure 1-2, and Figure 1-3 for front and back views of the server.
Figure 1-1 HP Integrity rx2620 Server (front view)
Figure 1-2 HP Integrity rx2620 Server (front view with bezel removed)
Figure 1-3 HP Integrity rx2620 Server (rear view)

Server Dimensions

Table 1-1 shows the dimensions and weight of the server.
Server Overview 19
Table 1-1 Server Dimensions
ValueDimensions
2URack units
8.6 cm (3.4 in.)Height
48.3 cm (19.0 in.)Width
67.9 cm (26.8 in.)Depth
Weight
• Minimum
• Maximum

Server Components

The server consists of the following components:

Processor

1.4 GHz/12 MB L3 cache dual-core processor
1.6 GHz/18 MB L3 cache dual-core processor

Memory

12 memory DIMM slots
256 MB, 512 MB, 1 GB, 2 GB, and 4 GB standard 184 pins 2.5 V DDR1, CL2, registered, ECC
133 MHz memory bus frequency, 266 M transfers/s data, 8.5 Gb/s peak data bandwidth
Minimum memory size of 1 GB with four 256 MB DIMMs
Maximum memory size of 32 GB with eight 4 GB DIMMs
Upgrades must be made by quads of DIMMs
DIMMs loaded by quads enable interleaved mode and chip spare
17.5 kg (38.6 lb.)
22.2 kg (49.0 lb.)

PCI Riser

Four independent PCI-X 133 MHz 64 bit, 3.3 V, 15 W slots. There is no 5 V card or hot-plug support.
NOTE: Some 25 W cards are supported. See the Server I/O Slot Matrix on the HP website athttp://
www.hp.com
For more information regarding specificI/O cards, see http://www.docs.hp.com/en/netcom.html

Internal Core I/O

Dual channel SCSI U320 interface, two internal 68-pin connectors, one 68-pin external connector
Three internal SCSI drive 80-pin type connectors that provide drive electrical hot-plug capability
One internal IDE connector for a slim-line optical device (CD and DVD)

External Core I/O

One SCSI U320 68 pin connector
Two 10/100/1000Base-T Ethernet LAN connectors for twisted-pair cable
Four USB 2.0 ports
Two general purpose or 9-pin serial ports, 16550 compatible
20 Introduction

Power Supply Unit

600 W output power
Front-end block (the actual power supply case) that converts the line voltage into a high DC voltage.
Back-end voltage regulation modules (on the system board) that step down the front-end DC voltage to the required voltages
Redundant and hot-pluggable power supplies (front-end block only)

System Board Manageability

Baseboard Management Controller (BMC)
Temperature monitoring and fans regulation by BMC
BMC manageability console shared with server console and general purpose serial port
IPMI protocol for communication between BMC/server/MP hardware
BMC hardware diagnostics display on the front status panel
E-buzzer remote hardware diagnostics on phone lines for support
Locator front/rear LEDs
Field replacement units monitoring by BMC
Serial port for local and modem console
Wake-on-LAN and Alert-on-LAN capabilities from the 10/100/1000 BT LAN port

Enhanced Server Manageability Using the Integrated Lights Out Management Processor

The integratedLights Out Management Processor (iLO MP) provides the following enhancements to server manageability:
Web-based graphical user interface (GUI)
LAN telnet console
Web console
Serial port for local console
Serial port for modem console
Duplication of console screen content across all consoles
VGA and 2 D graphics display
Advanced Features: — Secure Shell (SSH) access — Group actions through the HP Systems Insight Manager (HP SIM) — Directory-based authentication and authorization (LDAP)

Hard Drives

The server supports the following hard drives:
36 GB 15K hot-plug Ultra320 SCSI drive
73 GB 15K hot-plug Ultra320 SCSI drive
146 GB 10K hot-plug Ultra320 SCSI drive
300 GB 10K hot-plug Ultra320 SCSI drive
The server holds up to three hard drives.

System Board Components

This section provides a block diagram of the system board and descriptions of key components (integrated circuits) on the board. Figure 1-4 shows a block diagram of the server.
System Board Components 21
Figure 1-4 System Block Diagram
The following describes the main components of the system board:
“Processor Sockets” (page 22)
“Processor Bus” (page 23)
“ZX1 I/O and Memory Controller” (page 23)
“Memory” (page 23)
“I/O Bus Interface” (page 25)
“Processor Dependent Hardware Controller” (page 25)
“Dual Serial Controller” (page 26)
“Field Programmable Gate Array” (page 26)
“Baseboard Management Controller” (page 26)
“SCSI Controller” (page 27)
“IDE Interface” (page 27)
“1 Gb System LANs A and B” (page 27)
“USB Connectors” (page 27)
“Data Pathing Information” (page 27)

Processor Sockets

The system board consists of two zero insertion force (ZIF) processor sockets, the core electronic complex (CEC), and circuitry for clock and power generation and distribution, boundary scan, in-target probe, and debug.
22 Introduction
The front side bus (FSB) is the IA64 processor bus, based on bus protocol from Intel. Unlike previous PA-RISC microprocessors that utilized HP proprietary processor buses, this processor is designed to utilize the FSB. This allows processor field replaceable units (FRUs) to be dropped in, provided that electrical and mechanical compatibility and support circuitry exist. For the purposes of this document, a FRU consists of a single processor with power pod, and the heat sink assembly.
Each processor plugs directly into, and is powered by its own 12 V to 1.2 V power pod. Other power for the system board comes from multiple on-board DC to DC converters. Each processor is attached to the board through a ZIF socket and the entire FRU secured by a heat sink.

Processor Bus

The FSB in this product runs at 200 MHz. Data on the FSB are transferred at a double data rate, which allows a peak FSB bandwidth of 6.4 Gb/s.

ZX1 I/O and Memory Controller

The server supports the following features of the ZX1 I/O and memory controller chip:
8.5 Gb/s peak I/O bandwidth
Seven communication paths
Peak memory bandwidth of 8.5 Gb/s
Two memory cells, 144 data bits each

Memory

The memory subsystem provides two memory cells. Each cell is 144 data bits wide. Each cell has six DIMM slots, which means a total of 12 DIMM slots are available. The memory bus clock speed is 133 MHz, and the data transfer rate is 266 Mtransfers/s as data is clocked on both edges of the clock. The peak data bandwidth for this memory subsystem design is 8.5 Gb/s. Load DIMMs in quads with qualified modules. Memory is protected by data ECC, and the hardware implementation supports chip-spare.
The minimum amount of memory supported by the server is 1 GB (four 256 MB modules). The maximum amount of memory supported by the server is 32 GB (eight 4 GB modules).
This design does not support any nonindustry-standard DDR DIMMs. Only qualified DIMMs are supported. Figure 1-5 shows a block diagram of the server memory.
System Board Components 23
Figure 1-5 Memory Block Diagram
Memory Architecture
The I/O ASIC memory interface supports two DDR cells. Each cell is 144 data bits wide. The memory subsystem physical design uses a comb-filter termination scheme for the data and the address and control buses. This topology is similar to other DDR designs. Clocks are distributed directly from the I/O ASIC. Each clock pair drives two DIMMs.
Memory data is protected by the ECC. Eight ECC bits per DIMM protect 64 bits of data. The use of ECC allows correction of single-bit errors, and detection of multi-bit errors. Only DIMMs with ECC are qualified or supported.
DIMMs
The memory subsystem supports only DDR SDRAM (Double Data Rate Synchronous Dynamic Random Access Memory) technology utilizing industry-standard PC-1600 type DDR SDRAM DIMMs, 1.2" tall. The DIMMs use a 184-pin JEDEC standard connector.
DIMMs are loaded in a group of four, known as a quad. All four DIMMs in a quad must be the same size. Table 1-2 summarizes the memory solutions.
Table 1-2 Memory Array Capacities
DDR SDRAM Count, Type, and TechnologySingle DIMM SizeMininum/Maximum Memory Size
18 x 32 MB x 4 DDR1 SDRAMs (128 MB)256 MB DIMM1 GB / 3 GB
36 x 32 MB x 4 DDR1 SDRAMs (128 MB)512 MB DIMM2 GB / 6 GB
24 Introduction
36 x 64 MB x 4 DDR1 SDRAMs (256 MB)1024 MB DIMM4 GB / 12 GB
Table 1-2 Memory Array Capacities (continued)
DDR SDRAM Count, Type, and TechnologySingle DIMM SizeMininum/Maximum Memory Size
36 x 128 MB x 4 DDR1 SDRAMs (512 MB)2048 MB DIMM8 GB / 24 GB
36 x 256 MB x 4 DDR1 SDRAMs (1024 MB)4096 MB DIMM32 GB / 32 GB
Chip Spare Functionality
Chip spare enables an entire DDR SDRAM chip on a DIMM to be bypassed in the event that a multi-bit error is detected on the DDR SDRAM. To use the chip spare functionality on your server, use only DIMMs built with ×4 DDR SDRAM parts, and load these DIMMs in quads.
The memorysubsystem design supports the I/O ASIC chip spare functionality. Chip spare enables an entire SDRAM chip on a DIMM to be bypassed/replaced in the event that a multi-bit error is detected on that SDRAM. To use the chip spare functionality, use only DIMMs built with x4 SDRAM parts, and load these DIMMs in quads (two DIMMs per memory cell, loaded in the same location in each memory cell). Each DIMM within a quad must be identical to all the other DIMMs in the quad.
Chip spare is achieved if four identical DIMMs are loaded into a quad. If more DIMMs are added, they must be loaded in quads to maintain the chip spare functionality. So, if more DIMMs are added in to the example case, four identical DIMMs (identical to each other, but can be different from the original quad that was loaded) must be loaded into the next quad. However, if you are using 4 GB DIMMS, the only configuration supported is eight 4 GB DIMMS in the first three quads, with no other DIMMs in the remaining quad. For slot and quad locations, see Figure 4-23
(page 58).
Serial Presence Detect
Each DIMM contains an I2C electronically erasable programmable read-only memory (EEPROM) whose content describes the module characteristics. This feature is called serial presence detect (SPD). Firmware typically uses this information to detect unmatched pairs of DIMMs and configure certain memory subsystem parameters. The SPD information for DIMMs loaded in the server is also accessible to the BMC through the I2C bus.

I/O Bus Interface

The I/O bus interface provides these features:
Industry-standard PCI 33 MHz and 66 MHz, PCI-X 66 MHz to 133 MHz, 32 or 64 data bit support
3.3 V PCI only (does not support 5 V PCI)
DMA performance optimization
3.3 V or Universal keyed PCI card support (not 5 V keyed PCI cards)
Up to four PCI sockets

Processor Dependent Hardware Controller

The PDH controller provides these features:
16-bit PDH bus with reserved address space for the following:
Flash memory— — Nonvolatile memory — Scratch RAM — Real-time Clock — UARTs — External registers — Firmware read/writable registers
System Board Components 25
Two general purpose 32-bit registers — Semaphore registers — Monarch selection registers — Test and Reset register
Reset and INIT generation

Dual Serial Controller

The dual serial controller is a dual universal asynchronous receiver and transmitter (DUART). This chip provides enhanced UART functions with 16-byte first-in, first-out (FIFO), a modem control interface. Registers on this chip provide onboard error indications and operation status. An internal loopback capability provides onboard diagnostics.
Features include:
Data rates up to 115.2 kbps
16550A fully compatible controller
A 16-byte transmit FIFO that reduces the bandwidth requirement of the external CPU
A 16-byte receive FIFO with four selectable interrupt trigger levels and error flags that reduce the bandwidth requirement of the external CPU
UART control that provides independent transmit and receive
Modem control signals (-CTS, -RTS, -DSR, -DTR, -RI, -CD, and software controllable line break)
Programmable character lengths (5, 6, 7, 8) with Even, Odd or No Parity
A status report register

Field Programmable Gate Array

The field programmable gate array (FPGA) provides ACPI and LPC support for the PDH bus and provides these features:
ACPI 2.0 interface
LPC bus interface to support BMC
Decoding logic for PDH devices

Baseboard Management Controller

The baseboardmanagement controller (BMC)supports the industry-standardIntelligent Platform Management Interface (IPMI) specification. This specification describes the management features that have been built into the system board. These features include: local and remote diagnostics, console support, configuration management, hardware management, and troubleshooting.
The baseboard management controller provides the following:
Compliance with IPMI 1.0
Tachometer inputs for fan speed monitoring
Pulse width modulator outputs for fan speed control
Push-button inputs for front panel buttons and switches
One serial port, multiplexed with the server console port
Remote access and intelligent chassis management bus (ICMB) support
Three I2C primary/secondary ports (one port is used for IPMB)
Low pin count (LPC) bus provides access to three keyboard controller style (KCS) and one-block transfer (BT) interface
32-bit ARM7 processor
26 Introduction
160-pin low profile flat pack (LQFP) package
Firmware is provided for the following interfaces: — Intelligent platform management interface (IPMI) — Intelligent platform management bus (IPMB)

SCSI Controller

The SCSI controller is an LSI Logic 53C1030 chip. This chip is fully compliant with the SCSI Peripheral Interface-3 Specification (SPI-3). It has two independent SCSI channels supporting devices at speeds up to 320 Mb/s each. The 53C1030 adheres to the PCI-X addendum to the PCI Local Specification and is hard-wired to PCI ID 1, which corresponds to bit 17 of the PCI AD bus.

IDE Interface

The IDE controller (PCI649) supports the ATAPI zero to five modes (from 16 to 100 Mb/s). The usable speed on this server is limited to 16 MHz (ATA-33 mode, 33 Mb/s) because the slimline CD/DVD devices do not support the ATA-66 and 100 modes.
The primary IDE channel is the only channel that is implemented. The IDE cable provides only one drive connector, of the primary type, for the DVD peripheral.

1 Gb System LANs A and B

The 1 Gb system LAN ports A and B provide:
Main server LANs
10/100/1000 Mb capability

USB Connectors

The USB connectors provide:
High speed 480 Mb/s capability
Full speed 12 Mb/s
Low speed 1.5 Mb/s
USB keyboard and mouse support
HP-UX support for HP USB keyboard and mouse

Data Pathing Information

Table 1-3 shows data path information for the server.
Table 1-3 Data Pathing
Bus NumberSlot ID
Device Number
PathDevice IDFunction
Number
Acpi(HWP0002,PNP0A03,400)/Pci(1|0)0x000B00018001
Acpi(HWP0002,PNP0A03,300)/Pci(1|0)0x102900016002
Acpi(HWP0002,PNP0A03,200)/Pci(1|0)0x01A700014003
Acpi(HWP0002,PNP0A03,600)/Pci(1|0)0x23120001C004
System Board Components 27
28

2 Controls, Ports, and LEDs

This chapter describes the controls, ports, and LEDs on the front and rear panels of the server.

Front Panel

The control panel at the front of the server provides the controls and indicators commonly used for operation. For the location and description of the front panel controls and LEDs, see
Figure 2-1, Figure 2-2, Table 2-1, and Table 2-2.
Figure 2-1 Front View
Figure 2-2 Control Panel
Table 2-1 Control Panel LEDs and Switches
FunctionName
The green on/off LED illuminates when the power is on.Power On/Off
LED
This button powers the server on and off. See Table 2-2 for detailed operation.Power On/Off
Button
System LED
The System LED provides information about the system status. When operation is normal, the LED is green. When there is a system warning, the LED flashes yellow. When there is a system fault, the LED flashes red.
1
LAN LED
The LAN LED provides status information about the LAN interface. When the LAN LED flashes, there is activity on the LAN.
Front Panel 29
Table 2-1 Control Panel LEDs and Switches (continued)
FunctionName
Diagnostic LEDs 1 – 4
Locator Button and LED
1 See Chapter 5: “Troubleshooting” (page 95) for information provided by the system and diagnostic LEDs.
The four diagnostic LEDs operate in conjunction with the system LED to provide diagnostic information about the system.
The Locator button and LED are used to help locate this server within a rack of servers. When the button is engaged, the blue LED illuminates and an additional blue LED on the rear panel of the server illuminates. This function can be remotely activated.
1
Table 2-2 Power On/Off Button
DescriptionButton/Switch
Power Button
Controls the power supply (turns system power on or off) if power is available to the power supply. (Controls both power supplies if two are installed).
If power is off but power is available to the power supplies, pressing the Power button:
• Momentarily (less than 5 seconds) turns on the power supplies and applies power to server circuits.
• More than 5 seconds, then released, has no effect.
If power is on and the system is at initial system loader, pressing the Power button:
• Momentarily (less than one second) has no effect.
• More than one second, but less than five seconds—do not use. This initiates e-buzzer functions that are not supported in the server.
• More than five seconds, then released, causes an immediate hard power off.
If power is on and the system is at BCH, pressing the Power button:
• Momentarily (less than one second) causes a immediate and hard power off.
• More than one second, but less than five seconds—do not use. This initiates e-buzzer functions that are not supported in the server.
• More than five seconds, then released, causes an immediate hard power off.
If power is on but the operating system shuts down, pressing the Power button:
• Momentarily (less than 5 seconds) causes a system power off.
• More than five seconds, then held, causes a system power off.
If the OS is running, pressing the Power button:
• Momentarily (less than 5 seconds) requests a soft power down by the operating system. The operating system determines if the power off request is to be honored.
• More than five seconds, then released, causes an immediate hard power off without allowing the operating system to close open files or flush disk caches possibly resulting in a corrupted disk system or file. This should only be used when the operating system is not responding to user requests.

Hot-Plug Disk Drive Indicators

The hot-plug disk drives have two LEDs per drive. For the location and description of the hard drive LEDs, see Figure 2-3 and Table 2-3.
Figure 2-3 Hot-Plug Disk Drive LED Indicators
30 Controls, Ports, and LEDs
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