HP 9000mfp Service Manual

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hp LaserJet 9000mfp series printer

service ____________________

This manual is used in conjunction with the HP LaserJet 9000 series printer service manual.

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Part number: C8523-90921 First Edition, March 2002

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETTPACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in

connection with the furnishing or use of this information.

Trademark Credits

Adobe® and PostScript® are trademarks of Adobe Systems Incorporated.

Microsoft Windows trademarks of Microsoft Corporation.

TrueType of Apple Computer, Inc.

UNIX® is a registered trademark of The Open Group.

, MS-DOS®, and

are U.S. registered

is a U.S. trademark

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A.

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Contents

List of tables List of figures 1 Product information

Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Product overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Assembly identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

External assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Interface connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Service approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Parts and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Limited warranty for the print cartridge . . . . . . . . . . . . . . . . . . . 23

Service and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Worldwide service and support offices . . . . . . . . . . . . . . . . . . 25

2 Product requirements

Space requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Initial setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Unpacking the MFP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Removing the MFP from the shipping pallet. . . . . . . . . . . . . . . 32

Initial hardware setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Installing the finishing device . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Testing MFP printing and copying functions. . . . . . . . . . . . . . . 36

3 Product configuration

Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Control panel layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Touch-screen graphical display layout . . . . . . . . . . . . . . . . . . . 39

Settings and defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Setting the display language. . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Setting tray registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Print driver information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Control panel menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Menu map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Using a menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Retrieve job menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Information menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Paper handling menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Configure device menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Contents 3

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Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Remote firmware upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Downloading the new firmware to the MFP . . . . . . . . . . . . . . . .52

Using HP Web JetAdmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

4 Product maintenance

Cleaning the MFP and accessories . . . . . . . . . . . . . . . . . . . . . . . . .56

General cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

ADF cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Glass cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

5 Theory of operation

Differences in print engines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Mechanical structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Motors and fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Basic block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Basic system configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Scanner unit systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Scan mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Low-voltage power supply circuit . . . . . . . . . . . . . . . . . . . . . . .78

Scanner controller circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Flatbed operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Flatbed document exposure control . . . . . . . . . . . . . . . . . . . . .81

Flatbed optical drive control . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Flatbed optical unit operation. . . . . . . . . . . . . . . . . . . . . . . . . . .83

Flatbed document size detection . . . . . . . . . . . . . . . . . . . . . . . .84

ADF operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

ADF document exposure control . . . . . . . . . . . . . . . . . . . . . . . .87

ADF document feed control . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

ADF document size detection . . . . . . . . . . . . . . . . . . . . . . . . . .90

ADF feeder sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

ADF document skew detection . . . . . . . . . . . . . . . . . . . . . . . . .92

Scanned data flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Copy processor board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

CPB terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Scanning process control signals. . . . . . . . . . . . . . . . . . . . . . . .95

Typical scanning process flow . . . . . . . . . . . . . . . . . . . . . . . . . .95

Copy processor board LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . .96

6 Removal and replacement

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Removal and replacement strategy . . . . . . . . . . . . . . . . . . . .101

Electrostatic discharge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

External covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

ADF feeder cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

ADF feeder cover handle . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

ADF back cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

ADF front cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Lower delivery roller cover . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

White board cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Copy processor board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Flatbed rail cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Flatbed back cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Flatbed right cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

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Flatbed left cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Flatbed upper front cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Flatbed lower front cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

ADF base cover assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Glass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Internal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

ADF optical unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

ADF scanning lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

ADF shading filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Flatbed optical unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Flatbed scanning lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Flatbed shading filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Switch and solenoids. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

ADF feeder cover detection switch . . . . . . . . . . . . . . . . . . . . . 141

Weight solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Shutter solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Motors and fans. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Pickup motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Delivery motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Flatbed motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

ADF fan assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Flatbed fan assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

PCB assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

ADF analog processor PCB . . . . . . . . . . . . . . . . . . . . . . . . . . 155

ADF inverter PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

ADF intermediate PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

ADF width detection sensor assembly . . . . . . . . . . . . . . . . . . 158

Flatbed inverter PCB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Flatbed intermediate PCB. . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Scanner controller board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Intermediate PCB assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Rollers and belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Pickup roller (D-roller). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Pickup roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Feed roller assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Lower registration roller assembly . . . . . . . . . . . . . . . . . . . . . 171

Lower delivery roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Upper delivery roller assembly . . . . . . . . . . . . . . . . . . . . . . . . 179

Separation belt assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Separation belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Scan engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

7 Troubleshooting

Troubleshooting process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Preliminary operating checks . . . . . . . . . . . . . . . . . . . . . . . . 191

Power on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Power-on defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Malfunction troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Troubleshooting with control panel messages . . . . . . . . . . . . . . . 194

Control panel display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Event log page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Control panel messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

MFP message tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Alphabetic error messages . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Numeric error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Troubleshooting with the copy processor board . . . . . . . . . . . . . . 203

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User- and service-level diagnostics . . . . . . . . . . . . . . . . . . . . . . . .205

Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

ADF paper-path test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

Service test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206

Service-level diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207

Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207

ADF and glass calibrations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209

ADF calibrations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209

Glass calibrations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217

Jam troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220

Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220

Evaluating the information pages . . . . . . . . . . . . . . . . . . . . . . . . . .222

Configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222

Jetdirect page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224

Supplies status page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225

Usage page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226

File directory page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227

Image-formation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . .228

Image defects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229

Measurement and adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . .232

ADF unit height adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . .232

ADF skew adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234

ADF width sensor volume adjustment . . . . . . . . . . . . . . . . . . .236

Weight solenoid stroke adjustment . . . . . . . . . . . . . . . . . . . . .237

Scanner controller PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238

Connector locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239

Electrical structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240

Wiring diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241

8 Parts and diagrams

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244

Ordering parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244

Consumables, supplies, accessories,

FRUs, and documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . .245

Common hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

Illustrations and parts lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248

MFP system assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249

Image scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251

External panels and covers . . . . . . . . . . . . . . . . . . . . . . . . . . .253

Flatbed scanner assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . .255

Flatbed optical assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259

ADF scanner assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260

Paper pickup assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262

ADF main assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266

ADF optical assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268

PCB assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269

Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270

Numerical parts list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274

Index

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List of tables

Table 1. Features of the HP LaserJet 9000mfp . . . . . . . . . . . . . . . 16

Table 2. Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Table 3. Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Table 4. Environmental specifications . . . . . . . . . . . . . . . . . . . . 18

Table 5. Noise level specifications . . . . . . . . . . . . . . . . . . . . . . . . 18

Table 6. Control panel features, and key functions . . . . . . . . . . . . 39

Table 7. Touch-screen graphical display features and functions . . 40

Table 8. Factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Table 9. Retrieve job menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Table 10. Information menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Table 11. Paper handling menu default settings . . . . . . . . . . . . . . 47

Table 12. Configure device menu . . . . . . . . . . . . . . . . . . . . . . . . . 49

Table 13. Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Table 14. Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Table 15. Differences between the HP LaserJet 9000 series

and the HP LaserJet 9000mfp . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Table 16. Mechanical structure . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Table 17. Mechanical structure . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Table 18. Motors and fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Table 19. Electrical specifications for the MFP . . . . . . . . . . . . . . . 75

Table 20. Copy processor board LEDs . . . . . . . . . . . . . . . . . . . . . 96

Table 21. Primary steps for troubleshooting . . . . . . . . . . . . . . . . . 190

Table 22. Power-on defects or blank display . . . . . . . . . . . . . . . . 192

Table 23. Malfunction troubleshooting . . . . . . . . . . . . . . . . . . . . . 193

Table 24. Alphabetic error messages . . . . . . . . . . . . . . . . . . . . . . 198

Table 25. Numeric error messages . . . . . . . . . . . . . . . . . . . . . . . 200

Table 26. Troubleshooting copy processor bo ard LEDs . . . . . . . 204

Table 27. Replaced components and required calibrations . . . . . 208

Table 28. General jam troubleshooting . . . . . . . . . . . . . . . . . . . . 220

Table 29. General jam troubleshooting . . . . . . . . . . . . . . . . . . . . 221

Table 30. Image quality checks . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Table 31. Image defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Table 32. Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Table 33. Consumables, supplies, accessor ies ,

FRUs, and documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Table 34. Hardware table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Table 35. Common torque values . . . . . . . . . . . . . . . . . . . . . . . . 247

Table 36. MFP system assembly . . . . . . . . . . . . . . . . . . . . . . . . . 249

Table 37. Image scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Table 38. Image scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Table 39. External panels and covers (1 of 2) . . . . . . . . . . . . . . . 253

Table 40. External panels and covers (2 of 2) . . . . . . . . . . . . . . . 254

Table 41. Flatbed scanner assembly (1 of 3) . . . . . . . . . . . . . . . . 255

Table 42. Flatbed scanner assembly (2 of 3) . . . . . . . . . . . . . . . . 256

Table 43. Flatbed scanner assembly (3 of 3) . . . . . . . . . . . . . . . . 258

Table 44. Flatbed optical assembly . . . . . . . . . . . . . . . . . . . . . . . 259

Table 45. ADF scanner assembly . . . . . . . . . . . . . . . . . . . . . . . . 261

Table 46. Paper pickup assembly (1 of 2) . . . . . . . . . . . . . . . . . . 263

Table 47. Paper pickup assembly (2 of 2) . . . . . . . . . . . . . . . . . . 265

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Table 48. ADF main assembly . . . . . . . . . . . . . . . . . . . . . . . . . . .267

Table 49. ADF optical assembly . . . . . . . . . . . . . . . . . . . . . . . . . .268

Table 50. PCB assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269

Table 51. Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . .270

Table 52. Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . .274

8 List of tables C8523-90921

Page 9

List of figures

Figure 1. Sample identification label . . . . . . . . . . . . . . . . . . . . . . . . 17

Figure 2. Assembly identification. . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Figure 3. External assembly locations (front view) . . . . . . . . . . . . . 20

Figure 4. External assembly locations (back view) . . . . . . . . . . . . . 20

Figure 5. Interface connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Figure 6. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Figure 7. MFP space requirements with a finishing device

(3,000-sheet stapler/stacker shown) (top view) . . . . . . . . . . . . 28

Figure 8. MFP space requirements with a finishing device

(3,000-sheet stapler/stacker shown) (front view) . . . . . . . . . . . 29

Figure 9. Unpacking the MFP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Figure 10. Removing the MFP from the shipping pa llet (1 of 2) . . . 32 Figure 11. Removing the MFP from the shipping pa llet (2 of 2) . . . 32

Figure 12. Initial hardware setup (1 of 4). . . . . . . . . . . . . . . . . . . . . 33

Figure 13. Initial hardware setup (2 of 4). . . . . . . . . . . . . . . . . . . . . 33

Figure 14. Initial hardware setup (3 of 4). . . . . . . . . . . . . . . . . . . . . 34

Figure 15. Initial hardware setup (4 of 4). . . . . . . . . . . . . . . . . . . . . 34

Figure 16. Installing the finishing device (1 of 2). . . . . . . . . . . . . . . 35

Figure 17. Installing the finishing device (2 of 2). . . . . . . . . . . . . . . 36

Figure 18. Control panel layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Figure 19. Touch-screen graphical display layout. . . . . . . . . . . . . . 39

Figure 20. Registration page (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . 42

Figure 21. Registration page (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . 42

Figure 22. ADF delivery system (1 of 5) . . . . . . . . . . . . . . . . . . . . . 57

Figure 23. ADF delivery system (2 of 5) . . . . . . . . . . . . . . . . . . . . . 57

Figure 24. ADF delivery system (3 of 5) . . . . . . . . . . . . . . . . . . . . . 58

Figure 25. ADF delivery system (4 of 5) . . . . . . . . . . . . . . . . . . . . . 58

Figure 26. ADF delivery system (5 of 5) . . . . . . . . . . . . . . . . . . . . . 58

Figure 27. Upper ADF glass strip (1 of 4) . . . . . . . . . . . . . . . . . . . . 59

Figure 28. Upper ADF glass strip (2 of 4) . . . . . . . . . . . . . . . . . . . . 59

Figure 29. Upper ADF glass strip (3 of 4) . . . . . . . . . . . . . . . . . . . . 60

Figure 30. Upper ADF glass strip (4 of 4) . . . . . . . . . . . . . . . . . . . . 60

Figure 31. ADF rollers (1 of 6). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Figure 32. ADF rollers (2 of 6). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Figure 33. ADF rollers (3 of 6). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Figure 34. ADF rollers (4 of 6). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Figure 35. ADF rollers (5 of 6). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Figure 36. ADF rollers (6 of 6). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Figure 37. Differences in print engine . . . . . . . . . . . . . . . . . . . . . . . 66

Figure 38. Mechanical structure (1 of 2) . . . . . . . . . . . . . . . . . . . . . 68

Figure 39. Mechanical structure (2 of 2) . . . . . . . . . . . . . . . . . . . . . 69

Figure 40. Motors and fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Figure 41. Basic block diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Figure 42. Basic system configuration . . . . . . . . . . . . . . . . . . . . . . 74

Figure 43. Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . 76

Figure 44. PowerSave flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Figure 45. Low-voltage power supply circuit . . . . . . . . . . . . . . . . . . 78

Figure 46. Printer power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Figure 47. Scanner controller circuit . . . . . . . . . . . . . . . . . . . . . . . . 80

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Figure 48. Flatbed document exposure control . . . . . . . . . . . . . . . .81

Figure 49. Flatbed optical drive control . . . . . . . . . . . . . . . . . . . . . .82

Figure 50. Flatbed optical unit operation . . . . . . . . . . . . . . . . . . . . .83

Figure 51. Flatbed document size detection. . . . . . . . . . . . . . . . . . .84

Figure 52. Functions operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Figure 53. ADF angle detection . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Figure 54. ADF document exposure control. . . . . . . . . . . . . . . . . . .87

Figure 55. ADF document feed control. . . . . . . . . . . . . . . . . . . . . . .88

Figure 56. ADF document size detection . . . . . . . . . . . . . . . . . . . . .90

Figure 57. ADF feeder sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Figure 58. Document skew jam . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Figure 59. Scanned data flow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Figure 60. Copy processor board. . . . . . . . . . . . . . . . . . . . . . . . . . .94

Figure 61. Copy processor board LEDs . . . . . . . . . . . . . . . . . . . . . .96

Figure 62. Control panel (1 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . .102

Figure 63. Control panel (2 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . .102

Figure 64. Control panel (3 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . .103

Figure 65. ADF feeder cover (1 of 3) . . . . . . . . . . . . . . . . . . . . . . .104

Figure 66. ADF feeder cover (2 of 3) . . . . . . . . . . . . . . . . . . . . . . .104

Figure 67. ADF feeder cover (3 of 3) . . . . . . . . . . . . . . . . . . . . . . .105

Figure 68. ADF feeder cover handle (1 of 2) . . . . . . . . . . . . . . . . .106

Figure 69. ADF feeder cover handle (2 of 2) . . . . . . . . . . . . . . . . .106

Figure 70. ADF back cover (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . .107

Figure 71. ADF back cover (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . .107

Figure 72. ADF front cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Figure 73. Delivery roller cover. . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Figure 74. White board cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Figure 75. Copy processor board. . . . . . . . . . . . . . . . . . . . . . . . . .111

Figure 76. Flatbed rail cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Figure 77. Flatbed back cover (1 of 2) . . . . . . . . . . . . . . . . . . . . . .113

Figure 78. Flatbed back cover (2 of 2) . . . . . . . . . . . . . . . . . . . . . .113

Figure 79. Flatbed right cover (1 of 2) . . . . . . . . . . . . . . . . . . . . . .114

Figure 80. Flatbed right cover (2 of 2) . . . . . . . . . . . . . . . . . . . . . .114

Figure 81. Flatbed left cover (1 of 2) . . . . . . . . . . . . . . . . . . . . . . .115

Figure 82. Flatbed left cover (2 of 2) . . . . . . . . . . . . . . . . . . . . . . .115

Figure 83. Flatbed upper front cover . . . . . . . . . . . . . . . . . . . . . . .116

Figure 84. Flatbed lower front cover. . . . . . . . . . . . . . . . . . . . . . . .117

Figure 85. ADF base cover assembly (1 of 9) . . . . . . . . . . . . . . . .118

Figure 86. ADF base cover assembly (2 of 9) . . . . . . . . . . . . . . . .118

Figure 87. ADF base cover assembly (3 of 9) . . . . . . . . . . . . . . . .119

Figure 88. ADF base cover assembly (4 of 9) . . . . . . . . . . . . . . . .119

Figure 89. ADF base cover assembly (5 of 9) . . . . . . . . . . . . . . . .120

Figure 90. ADF base cover assembly (6 of 9) . . . . . . . . . . . . . . . .120

Figure 91. ADF base cover assembly (7 of 9) . . . . . . . . . . . . . . . .121

Figure 92. ADF base cover assembly (8 of 9) . . . . . . . . . . . . . . . .121

Figure 93. ADF base cover assembly (9 of 9) . . . . . . . . . . . . . . . .122

Figure 94. Glass (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Figure 95. Glass (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Figure 96. ADF optical unit (1 of 8). . . . . . . . . . . . . . . . . . . . . . . . .125

Figure 97. ADF optical unit (2 of 8). . . . . . . . . . . . . . . . . . . . . . . . .126

Figure 98. ADF optical unit (3 of 8). . . . . . . . . . . . . . . . . . . . . . . . .126

Figure 99. ADF optical unit (4 of 8). . . . . . . . . . . . . . . . . . . . . . . . .127

Figure 100. ADF optical unit (5 of 8). . . . . . . . . . . . . . . . . . . . . . . .127

Figure 101. ADF optical unit (6 of 8). . . . . . . . . . . . . . . . . . . . . . . .128

Figure 102. ADF optical unit (7 of 8). . . . . . . . . . . . . . . . . . . . . . . .128

Figure 103. ADF optical unit (8 of 8). . . . . . . . . . . . . . . . . . . . . . . .129

Figure 104. ADF scanning lamp (1 of 5). . . . . . . . . . . . . . . . . . . . .130

Figure 105. ADF scanning lamp (2 of 5). . . . . . . . . . . . . . . . . . . . .130

Figure 106. ADF scanning lamp (3 of 5). . . . . . . . . . . . . . . . . . . . .131

10 List of figures C8523-90921

Page 11

Figure 107. ADF scanning lamp (4 of 5) . . . . . . . . . . . . . . . . . . . . 131

Figure 108. ADF scanning lamp (5 of 5) . . . . . . . . . . . . . . . . . . . . 132

Figure 109. ADF shading filter (1 of 2) . . . . . . . . . . . . . . . . . . . . . 133

Figure 110. ADF shading filter (2 of 2) . . . . . . . . . . . . . . . . . . . . . 133

Figure 111. Flatbed optical unit (1 of 6). . . . . . . . . . . . . . . . . . . . . 134

Figure 112. Flatbed optical unit (2 of 6). . . . . . . . . . . . . . . . . . . . . 134

Figure 113. Flatbed optical unit (3 of 6). . . . . . . . . . . . . . . . . . . . . 135

Figure 114. Flatbed optical unit (4 of 6). . . . . . . . . . . . . . . . . . . . . 135

Figure 115. Flatbed optical unit (5 of 6). . . . . . . . . . . . . . . . . . . . . 136

Figure 116. Flatbed optical unit (6 of 6). . . . . . . . . . . . . . . . . . . . . 136

Figure 117. Flatbed scanning lamp (1 of 3). . . . . . . . . . . . . . . . . . 137

Figure 118. Flatbed scanning lamp (2 of 3). . . . . . . . . . . . . . . . . . 137

Figure 119. Flatbed scanning lamp (3 of 3). . . . . . . . . . . . . . . . . . 138

Figure 120. Flatbed shading filter (1 of 3) . . . . . . . . . . . . . . . . . . . 139

Figure 121. Flatbed shading filter (2 of 3) . . . . . . . . . . . . . . . . . . . 139

Figure 122. Flatbed shading filter (3 of 3) . . . . . . . . . . . . . . . . . . . 140

Figure 123. ADF feeder cover detection switch . . . . . . . . . . . . . . 141

Figure 124. Weight solenoid (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . 142

Figure 125. Weight solenoid (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . 142

Figure 126. Shutter solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Figure 127. Pickup motor (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . 144

Figure 128. Pickup motor (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . 144

Figure 129. Delivery motor (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . 146

Figure 130. Delivery motor (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . 146

Figure 131. Flatbed motor (1 of 3). . . . . . . . . . . . . . . . . . . . . . . . . 148

Figure 132. Flatbed motor (2 of 3). . . . . . . . . . . . . . . . . . . . . . . . . 148

Figure 133. Flatbed motor (3 of 3). . . . . . . . . . . . . . . . . . . . . . . . . 149

Figure 134. Power supply assembly (1 of 6). . . . . . . . . . . . . . . . . 150

Figure 135. Power supply assembly (2 of 6). . . . . . . . . . . . . . . . . 150

Figure 136. Power supply assembly (3 of 6). . . . . . . . . . . . . . . . . 151

Figure 137. Power supply assembly (4 of 6). . . . . . . . . . . . . . . . . 151

Figure 138. Power supply assembly (5 of 6). . . . . . . . . . . . . . . . . 152

Figure 139. Power supply assembly (6 of 6). . . . . . . . . . . . . . . . . 152

Figure 140. ADF fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Figure 141. Flatbed fan assembly. . . . . . . . . . . . . . . . . . . . . . . . . 154

Figure 142. ADF analog processor PCB. . . . . . . . . . . . . . . . . . . . 155

Figure 143. ADF inverter PCB (1 of 2) . . . . . . . . . . . . . . . . . . . . . 156

Figure 144. ADF inverter PCB (2 of 2) . . . . . . . . . . . . . . . . . . . . . 156

Figure 145. ADF intermediate PCB. . . . . . . . . . . . . . . . . . . . . . . . 157

Figure 146. ADF width detection sensor assembly. . . . . . . . . . . . 158

Figure 147. Flatbed inverter PCB (1 of 2) . . . . . . . . . . . . . . . . . . . 159

Figure 148. Flatbed intermediate PCB (1 of 2) . . . . . . . . . . . . . . . 160

Figure 149. Flatbed intermediate PCB (2 of 2) . . . . . . . . . . . . . . . 161

Figure 150. Scanner controller board (1 of 4) . . . . . . . . . . . . . . . . 162

Figure 151. Scanner controller board (2 of 4) . . . . . . . . . . . . . . . . 162

Figure 152. Scanner controller board (3 of 4) . . . . . . . . . . . . . . . . 163

Figure 153. Scanner controller board (4 of 4) . . . . . . . . . . . . . . . . 163

Figure 154. Intermediate PCB assembly. . . . . . . . . . . . . . . . . . . . 164

Figure 155. Power supply assembly (1 of 6). . . . . . . . . . . . . . . . . 165

Figure 156. Power supply assembly (2 of 6). . . . . . . . . . . . . . . . . 165

Figure 157. Power supply assembly (3 of 6). . . . . . . . . . . . . . . . . 166

Figure 158. Power supply assembly (4 of 6). . . . . . . . . . . . . . . . . 166

Figure 159. Power supply assembly (5 of 6). . . . . . . . . . . . . . . . . 167

Figure 160. Power supply assembly (6 of 6). . . . . . . . . . . . . . . . . 167

Figure 161. Pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Figure 162. Pickup roller assembly . . . . . . . . . . . . . . . . . . . . . . . . 169

Figure 163. Feed roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . 170

Figure 164. Lower registration roller assembly (1 of 10). . . . . . . . 171

Figure 165. Lower registration roller assembly (2 of 10). . . . . . . . 172

C8523-90921 11

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Figure 166. Lower registration roller assembly (3 of 10) . . . . . . . .173

Figure 167. Lower registration roller assembly (4 of 10) . . . . . . . .173

Figure 168. Lower registration roller assembly (5 of 10) . . . . . . . .174

Figure 169. Lower registration roller assembly (6 of 10) . . . . . . . .174

Figure 170. Lower registration roller assembly (7 of 10) . . . . . . . .175

Figure 171. Lower registration roller assembly (8 of 10) . . . . . . . .175

Figure 172. Lower registration roller assembly (9 of 10) . . . . . . . .176

Figure 173. Lower registration roller assembly (10 of 10) . . . . . . .176

Figure 174. Lower delivery roller (1 of 2) . . . . . . . . . . . . . . . . . . . .177

Figure 175. Lower delivery roller (2 of 2) . . . . . . . . . . . . . . . . . . . .177

Figure 176. Upper delivery roller . . . . . . . . . . . . . . . . . . . . . . . . . .179

Figure 177. Separation belt assembly (1 of 6) . . . . . . . . . . . . . . . .180

Figure 178. Separation belt assembly (2 of 6) . . . . . . . . . . . . . . . .180

Figure 179. Separation belt assembly (3 of 6) . . . . . . . . . . . . . . . .181

Figure 180. Separation belt assembly (4 of 6) . . . . . . . . . . . . . . . .181

Figure 181. Separation belt assembly (5 of 6) . . . . . . . . . . . . . . . .182

Figure 182. Separation belt assembly (6 of 6) . . . . . . . . . . . . . . . .182

Figure 183. Separation belts (1 of 3) . . . . . . . . . . . . . . . . . . . . . . .183

Figure 184. Separation belts (2 of 3) . . . . . . . . . . . . . . . . . . . . . . .183

Figure 185. Separation belts (3 of 3) . . . . . . . . . . . . . . . . . . . . . . .184

Figure 186. Scan engine (1 of 7) . . . . . . . . . . . . . . . . . . . . . . . . . .185

Figure 187. Scan engine (2 of 7) . . . . . . . . . . . . . . . . . . . . . . . . . .185

Figure 188. Scan engine (3 of 7) . . . . . . . . . . . . . . . . . . . . . . . . . .186

Figure 189. Scan engine (4 of 7) . . . . . . . . . . . . . . . . . . . . . . . . . .186

Figure 190. Scan engine (5 of 7) . . . . . . . . . . . . . . . . . . . . . . . . . .187

Figure 191. Scan engine (6 of 7) . . . . . . . . . . . . . . . . . . . . . . . . . .187

Figure 192. Scan engine (7 of 7) . . . . . . . . . . . . . . . . . . . . . . . . . .188

Figure 193. Sample event log page . . . . . . . . . . . . . . . . . . . . . . . .195

Figure 194. Example of events on the event log . . . . . . . . . . . . . .196

Figure 195. Copy processor board LEDs . . . . . . . . . . . . . . . . . . . .203

Figure 196. Left side front calibration (1 of 4). . . . . . . . . . . . . . . . .209

Figure 197. Left side front calibration (2 of 4). . . . . . . . . . . . . . . . .210

Figure 198. Left side front calibration (3 of 4). . . . . . . . . . . . . . . . .210

Figure 199. Left side front calibration (4 of 4). . . . . . . . . . . . . . . . .211

Figure 200. Sample configuration page . . . . . . . . . . . . . . . . . . . . .223

Figure 201. Sample Jetdirect page. . . . . . . . . . . . . . . . . . . . . . . . .224

Figure 202. Sample supplies status page . . . . . . . . . . . . . . . . . . .225

Figure 203. Sample usage page . . . . . . . . . . . . . . . . . . . . . . . . . .226

Figure 204. Sample file directory page. . . . . . . . . . . . . . . . . . . . . .227

Figure 205. ADF unit height adjustment (1 of 2). . . . . . . . . . . . . . .232

Figure 206. ADF unit height adjustment (2 of 2). . . . . . . . . . . . . . .233

Figure 207. ADF skew adjustment (1 of 3). . . . . . . . . . . . . . . . . . .234

Figure 208. ADF skew adjustment (2 of 3). . . . . . . . . . . . . . . . . . .235

Figure 209. ADF skew adjustment (3 of 3). . . . . . . . . . . . . . . . . . .235

Figure 210. ADF width sensor volume adjustment. . . . . . . . . . . . .236

Figure 211. Weight solenoid stroke adjustment . . . . . . . . . . . . . . .237

Figure 212. Scanner controller PCB. . . . . . . . . . . . . . . . . . . . . . . .238

Figure 213. Connector locations. . . . . . . . . . . . . . . . . . . . . . . . . . .239

Figure 214. Circuit diagram (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . .241

Figure 215. Circuit diagram (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . .242

Figure 216. MFP system assembly . . . . . . . . . . . . . . . . . . . . . . . .249

Figure 217. Image scanner (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . .251

Figure 218. Image scanner (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . .252

Figure 219. External panels and covers (1 of 2). . . . . . . . . . . . . . .253

Figure 220. External panels and covers (2 of 2). . . . . . . . . . . . . . .254

Figure 221. Flatbed scanner assembly (1 of 3) . . . . . . . . . . . . . . .255

Figure 222. Flatbed scanner assembly (2 of 3) . . . . . . . . . . . . . . .256

Figure 223. Flatbed scanner assembly (3 of 3) . . . . . . . . . . . . . . .257

Figure 224. Flatbed optical assembly. . . . . . . . . . . . . . . . . . . . . . .259

12 List of figures C8523-90921

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Figure 225. ADF scanner assembly . . . . . . . . . . . . . . . . . . . . . . . 260

Figure 226. Paper pickup assembly (1 of 2) . . . . . . . . . . . . . . . . . 262

Figure 227. Paper pickup assembly (2 of 2) . . . . . . . . . . . . . . . . . 264

Figure 228. ADF main assembly. . . . . . . . . . . . . . . . . . . . . . . . . . 266

Figure 229. ADF optical assembly . . . . . . . . . . . . . . . . . . . . . . . . 268

Figure 230. PCB assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

C8523-90921 13

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14 List of figures C8523-90921

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1 Product information

Chapter contents

Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Product overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Assembly identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Interface connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Service approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Parts and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Limited warranty for the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Service and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Worldwide service and support offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

C8523-90921 Chapter contents 15

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Product features

Table 1. Features of the HP LaserJet 9000mfp

HP LaserJet 9000mfp (C8523A) (Q2458A)

This section lists the major product features of the HP LaserJet 9000mfp.

Speed

Resolution

Consumables

Throughput

Language and fonts

Enhanced memory and memory expansion

l 50 pages per minute (ppm), automatic document feeder (ADF) scanning

of and printing on letter-size or ISO A4-size paper

l 8-second standby to first page print l 2.4 seconds or less for the first scan from the ADF l 3.7 seconds or less for the first scan from the scanner glass

l 600 dots per inch (dpi) with Resolution Enhancement technology (REt) l HP FastRes 1200 (1200-dpi-like quality at up to 50 ppm for letter and A4) l Up to 256 levels of gray

l No-shake, no pull-tab print cartridge l 3,000-sheet stapler/stacker staple cartridge l Multifunction finisher staple cartr idge

l 100-page capacity ADF l 25 percent to 400 percent scalability using the scanner glass l 25 percent to 200 percent scalability using the ADF l Transmit Once, Raster Image Processing (RIP) Once technology

l PostScript l HP Printer Command Language (PCL) 6 driver l HP PCL 5e driver for compatibility with previous products l Printer job language (PJL) l Printer management language l 80 scalable TrueType

l Memory Enhancement technology (MEt) automatically compresses data

(PS) Level 3 emulation with 35 built-in PS language fonts

typefaces

to use RAM more efficiently

l 128 megabytes (MB) of RAM, expandable to 384 MB using industry-

standard 100-pin dual inline memory modules (DIMMs)

Functions

Finishing

l Two-sided copying (duplex printing) l Image modification l Color digital sending l Wide-format printing l Document finishing

l 3,000-sheet stapler/stacker l 3,000-sheet stacker l Multifunction finisher

16 Chapter 1 Product information C8523-90921

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Product specifications

Identification

The model number and serial number are listed on an identification label located on the back cover. The model number is alphanumeric, such as C4270A.

Note There is a user-accessible label inside the right door of the print engine.

The serial number contains information about the country/region of origin and the revision level, production code, and production number of the MFP. An example of a serial number is USBB123456.

The identification label also contains electrical information and regulatory information (see figure 1).

Note The electrical information and regulatory information vary by country/region.

Electrical information Regulatory information

Model and serial number

Figure 1. Sample identification label

Specifications

Table 2. Physical specifications

Specification HP LaserJet 9000mfp HP LaserJet 9000mfp

Height 1,219.2 mm (48 in) 1,219.2 mm (48 in) 1,219.2 mm (48 in) Width 1,276.4 mm (50.3 in) 2,299.6 mm (90.6 in) 2,501.13 mm (98.47 in) Depth 1,084.6 mm (42.7 in) 1,084.6 mm (42.7 in) 1,084.6 mm (42.7 in) Weight

(without print cartridge)

76.2 kg (167.64 lb) 3,000-sheet stacker

Manufacture date

with 3,000-sheet stacker or 3,000-shee t stapler/stacker

103.7 kg (228.62 lb) 3,000-sheet stapler/ stacker

106.7 kg (235.23 lb)

HP LaserJet 9000mfp with multifunction finisher

1,16.9 kg (257.72 lb)

C8523-90921 Product specifications 17

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Table 3. Electrical specifications

Volts Frequency Amperes (amps) Watts (W) (typical) Thermal units per hour

(Btu/hr)

100-127 Vac ± 10 percent

220-240 Vac ± 10 percent

50/60 Hz ± 2 Hz

Minimum recommended current capacity = 15-amp dedicated circuit

Minimum recommended current capacity =

6.5 amp

printing = 1,075 W standby = 440 W PowerSave 1 = 70 W low power = 230 W off = .5 W ADF printing = 1,130 W

printing = 1,070 W standby = 415 W PowerSave 1 = 70 W low power = 230 W off = 1.3 W ADF printing = 1,075 W

printing = 3,670 Btu/hr standby = 1,500 Btu/hr PowerSave 1 = 240 Btu/hr low power = 785 BTu/hr off = 1.7 Btu/hr ADF printing = 3,860

printing = 3,650 Btu/hr standby = 1,420 Btu/hr PowerSave 1 = 240 Btu/hr low power= 785 Btu/hr off = 4.5 Btu/hr ADF printing = 3,670

WARNING! Po wer requirements are based on the region where the MFP is sold. Do not conv ert operating voltages.

This can damage the MFP and void the product warranty. The electrical and environmental specifications must be maintained to ensur e the proper operation of

the MFP. Consider the following points before installing the MFP:

l Install the MFP in a well-ventilated, dust-free area. l Install the MFP on a level, flat surface that can support its size and weight. Do not install on

carpet or on other soft surfaces. Make sure all four MFP feet are level.

l Make sure the power supp ly circui try is adequate. (See “Product specifications” on page 17.) l Install the MFP where temperature and humidity are st able, with no abrupt changes (away from

water sources, humidifiers, air conditioners, refrigerators, or other major appliances). (See “Product specifications” on page 17.)

l Install away from direct sunlight, areas that experience vibration, open flames, ammonia fumes,

ultrasonic heaters, and devices that emit a magnetic field. If the MFP is placed near a window, make sure the window has a curtain or blind to block direct sunlight.

l Maintain enough space around the MFP for proper access and ventilation. (See “Space

requirements” on page 28.)

Table 4. Environmental specifications

Operating/printing Storage/standby

Temperature (MFP and print cartridge)

Relative humidity 20 percent to 80 percent 15 percent to 90 percent

10 degrees to 32.5 degrees C (50 degrees to 90.5 degr e e s F)

-20 degrees to 40 degrees C (-4 degrees to 104 degrees F)

Table 5. Noise level specifications

Operator position Bystander (1m) Sound power

Copying at 50 ppm L Idle L PowerSave inaudible inaudible inaudible

57 db(A) L

Pam

40 db(A) L

Pam

60 db(A) L

Pam

40 db(A) L

Pam

7.4 bels(A)

WAd

5.7 bels(A)

WAd

Note Testing per International Standards Organization (ISO) 9296.

18 Chapter 1 Product information C8523-90921

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Product overview

Assembly identification

For service issues and section identification, the MFP has been separated into three sections.

l copy/scan engine l print engine l finishing device

Copy/scan engine

Finishing device

Figure 2. Assembly identification

Note A finishing device is required with the HP LaserJet 9000mfp.

Print engine

C8523-90921 Product over view 19

Page 20

External assembly locations

ADF output bin

Control panel

Bin 1 Bin 2

Front door

Power button

Finishing device (3000-sheet stacker shown)

Tray 3

Figure 3. External assembly locations (front view)

ADF feeder

ADF

Tray 1 Tray 2

Right door

Vertical transfer door

Tray 4

Left door

Power-cord connector

Paper-handling power connector

Tray 4 power-cord connector

Figure 4. External assembly locations (back view)

Interface connection panel

20 Chapter 1 Product information C8523-90921

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Interface connections

Copy connect

card

Hard disk

Jetdirect card

Figure 5. Interface connections

Parallel connector

High-speed copy-connect connector

Foreign interface connector

HP Fast InfraRed Connect (optional IR pod)

HP Jet-Link connector (accessories connector)

HP Jetdirect print server RJ-45 connector

C8523-90921 Product over view 21

Page 22

Accessories

Multifunction finisher

3,000-sheet stapler/stacker

Figure 6. Accessories

Optional HP Fast

3,000-sheet stacker

InfraRed Connect pod

22 Chapter 1 Product information C8523-90921

Page 23

Regulatory information

For regulatory information and requirements , FCC regula tio ns, and declaration of confo rmity, please see the start guide.

For environmental product stewardship program information, please see the use guide.

Service approach

Repair of the MFP normally begins with a three-step process:

1 Isolate the problem to the major system (the host computer, the network and/or server, or the

MFP).

2 Determine whether the problem is located in the print engine, the copy/scan engine, or the

finishing device.

3 Troubleshoot the problem using “Malfunction troubleshooting” in chapter 7.

Once a faulty part is located, repair is usually accomplished by assembly-level replacement of field replaceable units (FRUs). Some mechanical assemblies can be repaired at the subassembly level. Hewlett-Packard does not support replacement of components on the printed circuit assemblies.

Parts and supplies

Information about ordering

“Ordering parts” in chapter 8 of this manual contains FRU and replacement part numbers. Replacement parts can be ordered from the HP Customer Support (HPCS) organization.

“Consumables, supplies, accessories, FRUs, and documentation” in chapter 8 of this manual contains information about products specifically designed for this MFP. Order accessories from HPCS.

Note See “W orldwide service and support offices” on page 25 to find information for a local HP office in the

appropriate region.

HPCS phone listings

l HPCS (for U.S.)

(1) (800) 752-0900

l HPCS (for Canada)

(1) (800) 387-3867

l HPCS (for Europe)

(49 7031) 142253

Exchange program

HP might offer remanufactured assemblies for parts. These can be ordered through HPCS.

Warranty

For warr anty information and requirements , see the start guide.

Limited warranty for the print cartridge

For print cartridge warranty information, see the start guide.

C8523-90921 Regulatory information 23

Page 24

Service and support

World Wide Web

Print drivers, updated HP MFP firmware, and product and support information can be obtained from the following URLs:

l U.S., http://www.hp.com/support/lj9000 l Europe, http://www.hp .com/support/lj9000 l China, ftp://www.hp.com.cn/support/lj9000 l Japan, ftp://www.jpn.hp.com/support/lj9000 l Korea, http://www.hp.co.kr/support/lj9000 l Taiwan, http://www.hp.com.tw/support/lj9000, or the local driver we bsite, http://www.dds.com.tw

HP support assistant CD-ROM

This support tool offers a comprehensive online information system designed to provide technical and product information about He wlett-Packard products. To subscribe to this quarterly service in the U.S. or Canada, call (1 ) (800) 457-1762 . In Hong Kong SAR, Indonesia, Malaysia, or Singapore, call Mentor Media at (65) 740-4477.

HP-authorized resellers and support

To locate HP-authorized resellers and support, call (1) (800) 243-9816 in the U.S. or (1) (800) 387-3867 in Canada. See “Worldwide service and support offices” on page 25 for areas outside of North America.

HP service agreements

Call (1) (800) 743-8305 in the U.S. or (1) (800) 268-1221 in Canada.

HP PartnerCare

You can use the following information to contact HP PartnerCare:

l PartnerShip Web. http://www.partner.americas.hp.com

e-mail at websupport@mnl.com

l Connect Online. http://www.connect-online.hp.com

e-mail at PTS, INFOLINE (HP-Germany, exgen1)

l Asia Pacific countries/regions. http://partnercare.asiapac.hp.com/ l Canada Partner. http://www.canada.hp.com l Latin America. http://www.conecta.latinamerica.hp.com

e-mail at SUPPORT-TEAM,LAR (HP-Miami, exgen1)

24 Chapter 1 Product information C8523-90921

Page 25

Worldwide service and support offices

l For the U.S., call (1) (208) 323-2551 Mon day through F riday from 6 A.M. to 6 P.M., Mountain time. l For Canada, call (1) (90 5) 206- 4663 o r (1) (800) 38 7-386 7 Mond ay through Friday from 8 A.M. to

P.M., Mountain time.

l For customers outside of North America, use the follo wing list and call the appropriate telep hone

number for the country or region.

Europe

l Austria: 43 (0)810 00 6080 l Belgium

Dutch: 32 (0)2 626-8806 French: 32 (0)2 626-8806

l Czech Republic: 42 (0)2 6130 7310 l Denmark: +45 39 29 4099 l International English: +44 (0)207 512 52 02 l Finland: 358 (0)203 47 288 l France: 33 (0)1 43 62 34 34 l Germany: 49 (0)180 52 58 143 l Greece: +30 (0)1 619 64 11 l Hungary: +36 (0)1 382-1111 l Ireland: +353 (0)1 662 5525 l Italy: 39 02 264 10350

Africa and Middle East

l Egypt: +202 7956222 l International English: +44 (0)207 512 52 02 l Israel: +972 (0)9 9524848 l South Africa

Inside RSA: 086 000 1030 Outside RSA: +27-11 258 9301

l Netherlands: 31 (0)20 606 8751 l Norway: 47 22 11 6299 l Poland: +48 22 865 98 00 l Portugal: 351 21 3176333 l Romania: +40 1 315 44 42 (or 01 3154442) l Russian Federation

Moscow: +7 095 797 3520 St. Petersburg: +7 812 346 7997

l Spain: +34 902 321 123 l Sweden: +46 (0)8 619 2170 l Switzerland: +41 (0)848 80 11 11 l Tu rkey: +90 212 221 69 69 l Ukraine: +7 (380-44) 490-3520 l U.K.: +44 (0)207 512 52 02

l United Arab Emirates, Bahrain, Jordan, Kuwait,

Lebanon, Oman, Palestine, Qatar, Saudi Arabia, and Yemen: 971 4 883 8454

Asia-Pacific countries/regions

l Australia: (03) 8877 8000 l China: +86 (0)10 6564 5959 l Hong Kong SAR: +85 (2) 2802 4098 l India: +91 11 682 6035 l Indonesia: +62 (21) 350-3408 l Japan: +81 3 3335-8333 l Republic of Korea

Seoul: +82 (2) 3270-0700 Outside Seoul: 080 999-0700

Latin America

l Argentina: 0810-555-5520 l Brazil

Greater Sao Paulo: (11) 3747-7799 Outside Greater São Paulo: 0800-157751

l Chile: 800-22-5547 l Guatemala: 800-999-5305

l Malaysia: +60 (3) 295 2566 l New Zealand: +64 (9) 356 6640 l Philippines: +63 (2) 867 3551 l Singapore: +65 272 5300 l Taiwan: +886 (2) 2717 0055 l Thailand: +66 (2) 661 4000 l Vietnam: +84 (0) 8 823 4530

l Mexico

Mexico City: 52-58-9922 Outside Mexico City: 01-800-472-6684

l Peru: 0-0800-10111 l Puerto Rico: 1-877-2320-589 l Venezuela

Caracas: 207 8488 Outside Caracas: 800 47 777

C8523-90921 Service approach 25

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26 Chapter 1 Product information C8523-90921

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2 Product requirements

Chapter contents

Space requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Initial setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Unpacking the MFP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Removing the MFP from the shipping pallet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Initial hardware setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 3

Installing the finishing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Testing MFP printing and copying functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

C8523-90921 Chapter contents 27

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Space requirements

The dimensions of the shipping box that contains the HP LaserJet 9000mfp are 40 inches wide, 36 inches deep, and 57 inches hi gh. The customer m ust locate a do or or receiving area lar ge enough to accept delivery of the shipping box.

MFP physical dimensions

2501.1 mm (98.5 in)

1084.6 mm (42.7 in)

Figure 7. MFP space requirements with a finishing device (3,000-sheet stapler/st acker shown) (top

view)

28 Chapter 2 Product requirements C8523-90921

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2501.1 mm (98.5 in)

1219.2 mm (48 in)

Figure 8.

MFP space requirements with a finishing device (3,000-sheet stapler/st acker shown) (front view)

Note Before remo ving th e p lastic wr a pp ing ar ound t he box, make sure t hat ade qua te spa ce is availab le to

unpack the MFP and to roll the produ ct off of the shipping p allet. At least 1 0 f e et of clear ance arou nd the box is required to remove all the shipping materials.

Note The front of the shipping bo x contains a slot that, when op ened, rev eals the softw are, the manual, and

power cords.

C8523-90921 Space requirements 29

Page 30

Setup

Initial setup

The initial MFP setup includes the following steps:

l Remove the MFP from the box. l Set up and install the MFP. l Set up and install the finishing device. l Verify installation. l Familiarize yourself with the MFP.

Note The initial setup package does not include any software or network setup. Do not load any printer

software or connect the MFP to the netw ork, ev en if the customer has an e xistin g network connection in use. If an administrator does not, problems can occur to the network connection.

The shipping box contains the following items:

l HP LaserJet 9000mfp l One or two power cords

Note The 110-volt MFP has two power cords, and the 220-volt MFP has one y-power cord.

l ADF output bin l High-speed copy connect cable l Control panel overlay l Print cartridge l Printer software on CD-ROM (includes the user introduce guide) l Start guide l Finishing device

Note The finishing device is delivered in a separate box.

Note The MFP is delivered with the duplexer, tray 1, and tray 4 installed.

30 Chapter 2 Product requirements C8523-90921

Page 31

Unpacking the MFP

1 Remove the plastic wrap from the shipping box. 2 Remove the two white, plastic shipping locks, and then remove the top of the box. Pull the locks

straight out to remove them from the box.

3 Remove the six remaining shipping locks that hold the sides in place. 4 Remove the reinforcing ribbon from the top of the box. 5 Carefully remove the sides of the box.

Note Four corner supports in the box can fall out when the sides are removed.

6 Remove and set aside the bag that co ntains the print cartridge (located on the top of t he printer).

Also remove the manual, cables, and software from the front piece of Styrofoam.

7 Remove the ramps (callout 1) by gently lifting them up. The ramps are located near the back

piece of Styrofoam.

Figure 9. Unpacking the MFP

8 Lift the two Styrofoam pieces away from the MFP. 9 Remove the plastic wrap from the MFP, and set aside the ADF output bin.

C8523-90921 Setup 31

Page 32

Removing the MFP from the shipping pallet

1 Break apart the ramps and push them into the slots on the front of the shipping pallet (callout 1).

Figure 10. Removing the MFP from the shipping pallet (1 of 2)

2 Unlock the wheels on tray 4 and point them forward so that they line up with the ramps. 3 Hold the MFP behind the wheels on tray 4 (callout 2) and ease it off of t he wood supports.

WARNING! Do not remove the MFP b y holding ot her parts of the MFP. This can result in damage to the MFP and

injury to the people lifting the MFP.

Figure 11. Removing the MFP from the shipping pallet (2 of 2)

4 Carefully move the MFP off the supports and onto the ramps. Support the front of t he MFP while

rolling it off of the shipping pallet.

32 Chapter 2 Product requirements C8523-90921

Page 33

Initial hardware setup

1 Press the shipping lock (callout 1), located on the left side of the scan engine , to war d the fr ont of

the MFP to unlock it.

Note Show the user where the shipping lock is located. Before the MFP can be moved, the flatbed optical

unit must be “parked” and locked. To lock the carriage, touch MENUS, then CONFIGURE DEVICE, touch RESETS, touch LOCK CARRIAGE, and then engage the mechanical lock.

Figure 12. Initial hardware setup (1 of 4)

2 Open the left door. 3 Pull the shipping tape straight ba ck to remove the two fuser shipping locks. Make sure the fuser

levers ar e in the “down” position before printing.

4 Remove the remainder of the orange shipping tape inside th e left door. 5 Open trays 2, 3, and 4, and remove the shipping tape and the tray locks (tw o per tray). 6 Make sure that the custom/standard switch is in the “standard” position. Show the user where to

locate this switch and explain its purpose.

7 Open the top of the ADF and pull out the packing material (callout 2).

Figure 13. Initial hardware setup (2 of 4)

C8523-90921 Setup 33

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8 Install the high-speed copy connect cable (callou t 3). Show the user t he shape of the connectors ,

and how the connectors match up.

CAUTION Make sure that the high-speed co py conn ect cable is install ed correctly. The cable can be be installed

incorrectly if it is forced.

Figure 14. Initial hardware setup (3 of 4)

9 Install the two copy processor board (CPB) protectors (callout 4) on the back of the MFP.

Figure 15. Initial hardware setup (4 of 4)

10 Install the ADF output bin. 11 Open the front door and install the print cartridge.

Note The print cartridge does not have a pull tab.

Note The toner seal automatically rolls up when a new print cartridge is installed in the printer. The motor

used to drive the OPC (imaging drum) is initializ ed in the r everse direction, which rolls t he to ner se al onto a spindle inside the print cartridge. The noise the printer makes when this occurs is normal.

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Installing the finishing device

The MFP is delivered with a finishing de vice . The f inishing de vice co mes in its own bo x, and m ust be set up and installed with the MFP. The following are finishing devices:

l 3,000-sheet stacker l 3,000-sheet stapler/stacker l Multifunction finisher

Note Make sure that the printer and finishing device are installed on a level surface so that they function

correctly.

1 Position the printer in its permanent location, allowing room to install the finishing device. 2 Lock the front wheels on the printer. 3 Open the box that contains the finishing de vice and remove the packing material. The box

includes two bins: a face-up bin (callout 1), and a stacker bin or a stapler bin (callout 2).

Note The multifunction finisher is delivered with the bins installed.

Figure 16. Installing the finishing device (1 of 2)

4 Place the finishing device in upright position. 5 Remove all of the orange packing materials and tape from the finishing device and the cables. 6 Position the finishing device on the left side of the printer. 7 Lower the connecting rod to a horizontal position. 8 Place the end of the connecting rod into the U-shaped metal slot on tray 4 and align the

connecting rod with the gray alignment label.

9 Slide the blue plastic bracket into the metal slot until it locks into place. 10 Connect the Jet-Link cable to the printer by attaching it to the connector labeled “Finishing

Device”.

Note Make sure that the Jet-Link cable is connected securely to the printer. The finishing device will not

operate unless the Jet-Link cable is connected.

11 Install the power cord(s). 12 Connect the power cord on the finishing device to the upper connection on tray 4. 13 Connect the printer power cord to the printer.

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14 Connect the tray 4 power cord to tray 4. 15 Slide the finishing device toward the MFP and lock it in place.

Note Adjust the blue lev elers on the finishing device to mak e sure no gap exists betwe en the finishing device

and the MFP.

16 To attach the stacker bin, align the slots on the stacker bin with the metal bar on the finishing

device. Push in the stacker bin firmly.

Note Locate the paper stop clips and mak e sure the y cradle t he connecting rod. Th e graphic be low (callout

3) indicates the incorrect installation of the paper stop clips.

Figure 17. Installing the finishing device (2 of 2)

17 Attach the face-up bin. 18 Press the power button to turn on the MFP. The READY message appears on the control panel

when the MFP has warmed up.

19 Make sure the LEDs on the front of the finishing device, tray 4, and the MFP are green. This

indicates that the finishing device and the MFP are functional.

Testing MFP printing and copying functions

1 Adjust the paper guides in the trays for letter- or A4-size paper. Load paper in each tray. 2 Print a configuration page from the MFP control panel. 3 Make a copy of the configuration page by placing it on the glass. 4 Make a copy of the configuration page using the ADF.

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3 Product configuration

Chapter contents

Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Control panel layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Settings and defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Setting the display language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Setting tray registration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Print driver information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Factory default settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 3

Control panel menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Using a menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Retrieve job menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Information menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Paper handling menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Configure device menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Remote firmware upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Downloading the new firmware to the MFP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Using HP Web JetAdmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

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Control panel

Control panel layout

The control panel includes a touch-screen graphical display, three job-control buttons, a numeric keypad, and three light-emitting diode (LED) indicator lights.

Touch-screen graphical display

Ready light Data light

Attention light

Figure 18. Control panel layout

Numeric keypad

Reset

Stop Start

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Control panel features

Table 6. Control panel features, and key functions

Feature or key Function

T ouch-screen graphical display

Ready light

Data light

Attention light

RESET STOP START

Numeric keypad

l Provides access to settings, help screens, copy functions, and shows device

status.

l Off—the product is offline or has an error. l On—the product is ready. l Blinking—the product is going offline.

l Off—the product has no data to print. l On—the product has data to print but is offline. l Blinking—the product is processing the data.

l Off—the product has no error. l On—the product has a critical error; turn power off and then on. l Blinking—action is required; see the graphical display.

Resets the job settings to factory or user-defined default values.

Cancels the active job.

Begins a copy job, starts digital sending, or continues a job that has been

interrupted.

l Allows for input of numeric values.

Touch-screen graphical display layout

Menu tab Help tab Status bar Number of copies selected

Page orientation

MENU HELP READY

icon Original

section

Original page icon

button modification

Figure 19. Touch-screen graphical display layout

ENHANCE

ImageReduce/Enlarge section

Send options button

Copy section

Copy page icon

Contrast control

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Touch-screen graphical display features

The touch-screen graphical display provides access to settings, help screens, copy f unctions, and shows device status. User attention messages are shown in a pop-up window with distinct text and codes. See “Troubleshooting with control panel messages” in chapter 7.

Table 7. Touch-screen graphical display features and functions

Feature Function

Status bar l Shows current device status, number of copies, and menu and Help options. Menu

l Provides access to “What is this?” or “Show me how” Help options.

Help

l Provides access to settings, such as paper-handling and device configuration.

Original

Copy Send Options Reduce/Enlarge

Contrast Control

HELP

Enhance l Allows access to the screen that contains enhancement features.

Enhance

l Shows settings that describe the original document. The product automatically

detects document size.

l Shows settings that describe the output features of the document. l Allows you to send your documents using e-mail. l Reduces or enlarges the size of the scanned image.

l Increases or decreases the brightness of the scanned image.

Allows access to “What is this?” Help. This feature is embedded in the touch-

screen menus.

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Settings and defaults

Most of the MFP printing decisions are based on temporary settings or on factory defaults.

Note Most of the settings you send from software applications override MFP defaults.

Temporary settings are the values set through your software application for the current print job. Temporary settings remain in effect until the current print job is finished.

Control panel defaults are the values entered by selecting a control panel item on the touch screen and then touching it. A bullet ( retains default se ttings even when power is turned off.

Factory defaults are preset at the factory and are the def ault values f or each menu item. Factory default values are listed in table 8.

Setting the display language

Method 1

1 Using the touch scr ee n, tou ch MENU to open the menus. 2 Touch CONFIGURE DEVICE, and then press to scroll to system setup. 3 Touch SYSTEM SETUP, and then press to scroll to language.



) next to the item name indicates that it is now the default. The MFP

4 Touch LANGUAGE to activate the selection screen. 5 Select the language you want, and then touch OK.

Method 2

1 Press and hold START while turning on the device. 2 Hold START until all three error lights are illuminated at the same time. 3 Press or to scroll to the language you want, and then press START.

Setting tray registration

1 Using the touch scr ee n, tou ch MENU to open the menus. 2 Touch CONFIGURE DEVICE. 3 Touch PRINT QUALITY. 4 Touch SET REGISTRATION. 5 Touch SOURCE. Select the tray that you want to set registration. 6 Touch PRINT TEST PAGE. 7 The registration page prints. Follow the instructions on the page to complete the registration

setting.

Note The tray registration can only be performed using letter or A4 paper.

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Figure 20. Registration page (1 of 2)

Figure 21. Registration page (2 of 2)

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Print driver information

When you change a setting from the MFP control panel, the new setting becomes the MFP default value. You can override most control panel settings through most software applications, or th rough the print driver.

Factory default settings

The following table lists the def ault values for ea ch men u item, g rouped b y m enu . Selectin g RESTORE FACTORY SETTINGS restores the MFP to these facto ry default settings.

Note The Web configuration tool is the preferred mechanism for setting the values. The ability to set these

values from the control pan el is only availab le when the embedded e-mail solution is being used. When the Digital Send service is being used on the device, the se fields must be set throu gh the service and cannot be set on the control panel.

Table 8. Factory default settings

Menu item Default value

Paper handling

Tray 1 mode= First

Configure device (originals)

Paper Size= Letter or A4 Number of sides= 1 Orientation= Portrait Content= Mixed Text/Photo mix= 4 Density= 4 Heavy paper= Off

Configure device (copying)

Number of sides= 1 Collate= On Copies= 1 Staple= None

Configure device (enhancement)

Sharpness= 2 Background removal= 2

Configure device (sending) (E-mail)

Scan preference= Color File type= PDF

Configure device (printing)

Copies= 1 Default paper size= Letter Duplex= Off Override A4/Letter= No Manual feed= Off

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Table 8. Factory default settings (continued)

Edge-to-edge override= No Courier font= Regular Wide A4= No Print PS errors= Off

Configure device (printing) (PCL)

Form length= 60 Orientation= Portrait Font source= Internal Font number= 0 Font pitch= 10.00 Symbol set= PC-8 Append CR to LF= No

Configure device (print quality)

Resolution= Fastres 1200 RET= Medium Economode= Off Toner Density= 3 Small paper mode= Normal

Configure device (system setup)

Job storage limit= 32 Job held timeout= Off PowerSave time= 90 minutes Copy/send settings

Reset copy timeout= 60 Reset send timeout= 15 Hold off print job= On Hold off time= 15 Scan ahead= On Auto job interrupt= Off Copy job interrupt= Off Edge-to-edge copies= On

Audible feedback= On Personality= Auto Clearable warnings= Job Auto continue= On Cartridge low= Continue Cartridge out= Continue Jam recovery= Auto

Configure device (I/O)

I/O timeout= 15 Parallel input

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Table 8. Factory default settings (continued)

High speed= Yes Advanced functions= On

EIO 1 Jetdirect menu

TCP/IP

Enable= On Config method= BOOTP

IPX/SPX

Enable= On Frame typ e= Auto

Appletalk

Enable= On

DLC/LLC

Enable= On

Link Speed= Auto

Configure device (resets)

PowerSave= On

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Control panel menus

Touch MENU on the touch-screen graphical display to cycle through the control panel menus. Each menu is described in a separate table in this section. Menu items appear only if their associated option is installed, or if their functions are activated.

All menus and their associated items are av a ilab le when the MFP is o nline. In menu mo de , if no item is touched for approximately 60 seconds, t he system au tomatically r eturns to the top level and either an existing error or one of the following is displayed:

l READY, if the MFP was online l OFFLINE, if the MFP was offline

Menu map

From the control panel, you can print a menu map that shows the current MFP configuration. Additional menu items can appear in the control panel, depending on the options currently installed in the MFP. The following is a list of menus available from the control panel, and where to find information about each.

l Retrieve job menu (page 47) l Information menu (page 47) l Paper handling me nu (page 47) l Configure device menu (page 49) l Diagnostics menu (page 51) l Service menu (page 51)

Using a menu map

To see the current settings for the menus and items available in the control panel, select or print a menu map.

Select an item from the menu map

1 Touch MENU on the touch screen. 2 Touch the required menu. 3 Touch or to scroll to the page you want, and then touch the required item.

Print a menu map

1 Touch MENU on the touch screen. 2 Touch INFORMATION MENU. 3 Touch PRINT MENU MAP. A current menu map prints.



V alues t hat appe ar with a b ullet ( of these values can be overridden from the print driver or a user program. You might want to store the menu map near the MFP for reference.

The contents of the menu map va ry, depending on the optional accessories installed in the MFP. For a complete list of accessories or to change a control panel item and its values, see the following tables.

) next to them are the cur rently select ed values for a sett ing. Many

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Retrieve job menu

This menu contains stored-job information.

Table 9. Retrieve job menu

Item Explanation

NO STORED JOBS

[NAME OF CURRENT

]

JOB

This menu is displayed when there are no stored print jobs. This menu shows a list of currently stored print jobs.

Information menu

This menu contains MFP information pages that give details about the MFP and its configuration.

Table 10. Information menu

Item Explanation

PRINT MENU MAP

PRINT CONFIGURATION

PRINT SUPPLIES STATUS PAGE

PRINT USAGE PAGE

PRINT FILE DIRECTORY

The menu map shows the layout and current settings of the control panel menu item.

The configuration page shows the current MFP configuration. If an HP Jetdirect print server card is installed, a Jetdirect configuration page will print as well. See “Configuration page” in chapter 7.

The supplies status page shows the number of pages remaining for the print cartridge and maintenance kit. Percentage of toner remaining as well as number of pages remaining for all consumables are shown on this page.

The usage page contains information that can be used for cost analysis and accounting.

The file directory shows information for all installed mass-storage devices. See “File directory page” in chapter 7.

The PCL font list show s all of th e PC L fonts currently available on the MFP.

PCL FONT LIST

The PS font list shows all of the PS fonts currently available on the MFP.

PS FONT LIST

Paper handling menu

When paper-handling settings are correctly configured through the control panel, you can print by choosing the type and size of paper from the print driver or software application.

Some items in this menu can be set from a software application or from the print driver (if the appropriate driver is installed). Print-driver and software-application settings override control-panel settings.

Table 11. Paper handling menu default settings

Item Values Explanation

TRAY 1 MODE= FIRST

TRAY 1 SIZE= LETTER

FIRST

LETTER

If TRAY 1 MODE=FIRST and paper is loaded in tray 1, the MFP will pull paper from tray 1 first.

Set the value to correspond with the paper size currently loaded in tray 1.

Note This item is only displayed if TRAY 1 MODE is

set to cassette.

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Table 11. Paper handling menu default settings (continued)

Item Values Explanation

TRAY 1 TYPE=

PLAIN

TRAY 2 SIZE=

LETTER

TRAY 2 TYPE=

PLAIN

TRAY 3 SIZE=

LETTER

TRAY 3 TYPE=

PLAIN

TRAY 4 SIZE=

LETTER

TRAY 4 TYPE=

PLAIN

FUSER MODES PLAIN

Set the value to correspond with the paper type currently loaded in tray 1.

Note This item is only displayed if TRAY 1 MODE is

set to cassette.

Set the value to correspond with the paper size currently loaded in tray 2.

Set the value to correspond with the paper type currently loaded in tray 2.

Set the value to correspond with the paper size currently loaded in tray 3.

Set the value to correspond with the paper type currently loaded in tray 3.

Set the value to correspond with the paper size currently loaded in tray 4.

Set the value to correspond with the paper type currently loaded in tray 4.

Configure the fuser mode associated with each paper type. The fuser mode can be changed only from this menu option in the control panel. Each value has three settings to choose from: NORMAL, HIGH 1, and LOW.

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Configure device menu

It is possible to gain access to some items in this menu either f rom a soft wa re application or f rom the print driver (if the appropriate driver is installed). Print-driver and software-application settings override control panel settings.

Table 12. Configure device menu

Item Values Explanation

ORIGINALS PAPER SIZE =

EXECUTIVE

NUMBER OF

SIDES = 1 ORIENTATION CONTENT =

GRAPHIC TEXT/PHOTO MIX = 4 DENSITY HEAVY PAPER

COPYING NUMBER OF

SIDES = 1 COLLATE = OFF COPIES = 1 STAPLE = NONE

ENHANCEMENT SHARPNESS = 3

BACKGROUND

REMOVAL = 2

SENDING E-MAIL

PRINTING COPIES

DEFAULT PAPER

SIZE DEFAULT CUSTOM

PAPER SIZE DUPLEX OVERRIDE

A4/LETTER MANUAL FEED EDGE-TO-EDGE COURIER FONT WIDE A4 PRINT PS ERRORS PCL

Set the paper size, number of sides, and the type of content in the original; the number of pages with text and graphics in the original, and the density of the copy to be made.

Set the number of sides, the collation option, the number of copies to create, and the stapling option for the copies produced from the original.

Enhance the copy being produced.

Configure gateways and send preferences. Set the default number of copies, standard and custom paper

sizes, output destination, and the default overrides for A4/letter, edge-to-edge, and manual feed.

PRINT QUALITY SE T

REGISTRATION

RESOLUTION

Set the paper registration and print quality from this menu item. Create a print engine cleaning page and set EconoMode in this menu item.

SET ECONOMODE TONER DENSITY SMALL PAPER

MODE CREATE CLEANING

PAGE

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Table 12. Configure device menu (continued)

Item Values Explanation

SYSTEM SETUP JOB STORAGE

LIMIT

JOB HELD

TIMEOUT POWERSAVE TIME COPY/SEND

SETTINGS PERSONALITY CLEARABLE

WARNINGS AUTO CONTINUE CARTRIDGE LOW CARTRIDGE OUT JAM RECOVERY LANGUAGE

I/O I/O TIMEOUT

PARALLEL INPUT FIND SEND

GATEWAY SMTP GATEWAY LOAD GATEWAY EIO 1 JET

DIRECT MENU TEST SEND

GATEWAY

Set time and quantities for warnings and limits.

Set timings for the EIO slots.

RESETS RE STO RE

FACTORY

SETTINGS POWERSAVE LOCK CARRIAGE CLEAR ADDRESS

BOOK MESSAGE

Restore factory defau lt s.

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Diagnostics menu

Use this menu to perform MFP and finishing device diagnostics.

Table 13. Diagnostics menu

Item Values Explanation

DIAGNOSTICS PR INT EVENT LOG

SHOW EVENT LOG PAPER PATH TEST SCANNER TESTS CONTROL PANEL SERVICE TEST

MFP and finishing device diagnostics. A service test can be performed from this menu.

Service menu

Use this menu to enter the service mode.

Note The PIN number to enter the service menu is 00900001.

Table 14. Service menu

Item Values Explanation

SERVICE CL EAR EVENT

LOG

TOTAL PAGE

COUNT =

MAINTENANCE

COUNT =

MAINTENANCE

INTERVAL

= 350000 ADF COUNT = FLATBED

COUNT = ADF SIMPLEX

COUNT = ADF DUPLEX

COUNT = COPY SCAN

COUNT = SEND SCAN

COUNT = COPY PAGES

COUNT = SCANNER

SETTINGS SERIAL NUMBER

= XXXXX COLD RESET

PAPER

Use the service menu after service has been performed on the MFP and accessories. Cold-reset paper is set here.

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Remote firmware upgrade

The process for upgr ading MFP firmware involves three steps:

1 Determine the current level of firmware installed on the MFP. 2 Go to the http://www.hp.com/go/lj9000_firmware website and download the latest firmware. 3 See "Downloading the new firmware to the MFP" below to download the new firmware to the

MFP.

Downloading the new firmware to the MFP

You can send a remote firmware upgrade (RFU) to the MFP at any time. The MFP waits for all input/ output channels to become idle before turning power off and back on.

Note If the firmware upgrade involves a change in the format of NVRAM, the NVRAM settings will be lost

and must be reset again by the customer.

Microsoft® Windows® systems

Note Some Windows systems might require the f ollowing command to be performed at the command prompt

if the system receives a “time out” error during the MFP firmware upgrade process: “mode lpt1:,,p”

If the MFP is shared on a network, then the following command can be issued from a command prompt:

copy /b FILENAME \\SHARENAME\PRINTERNAME

where FILENAME is the name of the RFU file, SHARENAME is the name of the computer from which the MFP is being shared, and PRINTERNAME is the MFP share name.

If the MFP is connected locally, then the RFU file can be sent directly to the MFP with a copy command from a command prompt or MS-DOS

copy /b FILENAME PORTNAME

where FILENAME is the name of the RFU file, and POR TNAME is th e nam e of the appr opriate print engine port (such as LPT 1).

You can also send the file through an infrared receiver (IR) pod.

window:

UNIX® systems

Any method that delivers the RFU file to the MFP will work, including:

$ cp /home/yourmachine/FILENAME /dev/parallel

in which /home/yourmachine/FILENAME contains the RFU file.

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Using HP Web JetAdmin

Note This procedure requires that HP Web JetAdmin version 6.1 or later is installed.

Complete the following steps to upgrade the firmware for a single MFP through HP Web JetAdmin after downloading the RFU file from the HP website.

1 Start HP Web JetAdmin. 2 Enter the internet protocol (IP) address or IP hostname of the MFP in the Quick Device Find

field, and then click Go. The printer Status window appears.

3 Click the right arrow on the toolbar to show the Update button. 4 Click Update. 5 When prompted for the type of update to perform, click Update Printers, and then click

Continue.

6 Under Upload new firmware image:, click Browse to locate the RFU file you downloaded from

the http://www.hp.com/go/lj9000_firmware website.

7 Click Upload to move the RFU file from the hard drive to the HP Web JetAdmin server. 8 Refresh the browser. 9 Select the RFU file from the Select new firmware version: drop-down menu. 10 Click Update Firmware. HP Web JetAdmin sends the selected RFU file to the MFP.

Also, HP Web JetAdmin 6.1 or later can be used to perform multiple installations.

1 Start HP Web JetAdmin. 2 Create a device group. A simple way to do this is to:

a. Click Devices on the Choose drop-down menu. b. Click Device Model from the Filter drop-down menu. c. Type “iy9000lw” in the Criteria (Optional) field. d. Click Go.

3 In the Device List, select the printers you want to include in the group and then click Create

Group.

4 When prompted , typ e a na m e for the new device group, and then click OK. 5 Click Update. 6 When prompted for the type of update to perform, click Update Printers, and then click

Continue.

7 From the list of HP Devices, select the printers to be upgraded, or click Select All. 8 Click Update to install the new MFP firmware.

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4 Product maintenance

Chapter contents

Cleaning the MFP and accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

General cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

ADF cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Glass cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

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Cleaning the MFP and accessories

General cleaning

WARNING! In order to avoid shock hazard, turn the MFP and the finishing device off and unplug all power cords

before you begin these steps.

CAUTION Do not use ammonia-based cleaners on the print engine or finishing device. While cleaning the MFP,

be careful not to touch the transfer or delivery rollers. Skin oils on the roller can cause print-quality problems.

l Clean the outside of the MFP with a water-dampened cloth. l Clean the inside of the MFP with a dry, lint-free cloth. l Clean the glass and the white vinyl calibration strips with an ammonia-based cleaner.

CAUTION The ADF and the glass are the only MFP components that can tolerate ammonia-based cleaners.

Keep the cleaners in a location away from the MFP. Only bring the dampened cloth near the MFP, and never touch the cloth to any part of the print engine or finishing devices.

Promptly remove any dampened cloth after the cleaning procedure is accomplished.

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ADF cleaning

To clean the ADF delivery system

Clean the ADF only if it is visibly marked or dirty, or if you are experiencing a degradation of copy quality (such as streaking).

WARNING! In order to av oid shock ha zard, turn the print engine and the finishin g devices of f and unplug all po wer

cords before you begin these steps.

1 Lift the ADF.

Figure 22. ADF delivery system (1 of 5)

2 Locate the top and bottom ADF glass strips.

Figure 23. ADF delivery system (2 of 5)

3 Clean the ADF glass strips by wiping them gently with a clean, damp, lint-free cloth. Use an

ammonia-based surface cleaner to dampen the cloth.

CAUTION The ADF and the glass are the only MFP components that can tolerate ammonia-based cleaners.

Keep the cleaners in a location away from the MFP. Only bring the dampened cloth near the MFP, and never touch the cloth to any part of the print engine or finishing devices.

Promptly remove any dampened cloth after the cleaning procedure is accomplished.

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4 Locate the white board.

Figure 24. ADF delivery system (3 of 5)

5 Locate the white, vinyl calibration strips.

Figure 25. ADF delivery system (4 of 5)

6 Clean the ADF backing and the calibration strips by wiping them with a clean, damp, lint-free

cloth. Use an ammonia-based surfa ce cleaner to dampen the cloth.

7 Close the ADF.

Figure 26. ADF delivery system (5 of 5)

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To clean the upper ADF glass strip

If you continue to experience poor copy quality, you might need to clean the upper ADF glass strip.

CAUTION Clean this area only if you see copy defects such as streaks, and you notice dust inside the glass strip.

Cleaning this area frequently could introduce dust into th e M FP.

WARNING! In order to avoid shock hazard, turn the MFP and the finishing device off and unplug all power cords

before you begin these steps.

1 Open the ADF feeder.

Figure 27. Upper ADF glass strip (1 of 4)

2 Locate the latch that releases the upper ADF glass strip. Push the latch to the left, and then pull

the latch down to expose the inside of the glass strip.

Figure 28. Upper ADF glass strip (2 of 4)

CAUTION Use dry cloth only in this area. Do not use solvent s, cleaners, water , or compressed air. Doing so could

severely da mage the MFP.

3 Gently wipe the glass with a dry, lint-free cloth.

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4 Pull up the latch to return the glass strip to its normal position.

Figure 29. Upper ADF glass strip (3 of 4)

5 Close the ADF feeder.

Figure 30. Upper ADF glass strip (4 of 4)

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To clean the ADF rollers

If the user is experiencing poor scan quality or several misfeeds, the ADF rollers might need to be cleaned.

CAUTION Clean the rollers only if the user e xperiences misf eeds or marks on the originals, or if y ou notice dust

on the rollers. Cleaning the rollers frequently could introduce dust into the MFP.

1 Lift the ADF.

Figure 31. ADF rollers (1 of 6)

2 Locate the delivery rollers. 3 Wipe the rollers gently with a clean, water-dampened, lint-free clot h.

Figure 32. ADF rollers (2 of 6)

CAUTION Do not pour water directly onto the rollers. Doing so might damage the MFP.

4 Close the ADF.

Figure 33. ADF rollers (3 of 6)

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5 Open the ADF feeder.

Figure 34. ADF rollers (4 of 6)

6 Locate the registration rollers. 7 Wipe the rollers with a clean, water-dampened, lint-free cloth.

Figure 35. ADF rollers (5 of 6)

CAUTION Do not pour water directly onto the rollers. Doing so might damage the MFP.

8 Close the ADF feeder.

Figure 36. ADF rollers (6 of 6)

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Glass cleaning

To clean the glass

Clean the glass only if dirt is visible, or if you see poor copy quality (such as streaking). Clean the glass surface by wip ing it gently with a clean, damp , lin t-free clot h. Use an ammonia -based

surface cleaner to dampen the cloth.

CAUTION The ADF and the glass are the only MFP components that can tolerate ammonia-based cleaners.

Keep the cleaners in a location away from the MFP. Only bring the dampened cloth near the MFP, and never touch the cloth to any part of the print engine or accessories.

Promptly remove any dampened cloth after the cleaning procedure is accomplished. Do not pour or spray liquids directly onto the glass. Do not press hard on the glass surface. You might break the glass.

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5 Theory of operation

Chapter contents

Differences in print engines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Mechanical structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Motors and fans. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Basic block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Basic system configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Scanner unit systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Scan mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Power supply assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Low-voltage power supply circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Scanner controller circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Flatbed operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Flatbed document exposure control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Flatbed optical drive control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Flatbed optical unit operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Flatbed document size detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

ADF operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

ADF document exposure control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

ADF document feed control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

ADF document size detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

ADF feeder sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

ADF document skew detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Scanned data flow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Copy processor board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

CPB terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Scanning process control signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Typical scanning process flow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Copy processor board LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

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Differences in print engines

The following are the parts differences between the HP LaserJet 9000 series printer and the HP LaserJet 9000mfp.

Face-down tray fan

Delivery tray

Grounding cable

Control panel cable

Delivery unit

Power supply cable

Figure 37. Differences in pr in t en gin e

DC power supply (scanner)

DC controller (printer)

DC power supply (printer)

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The following table provides a list of components that are different between the HP LaserJet 9000 series printer and the HP LaserJet 9000mfp print engine. Part numbers applicable to their respectiv e engine are provided.

Note For troubleshooting purposes, the HP LaserJet 9000 series face-up tray can be used with the HP

LaserJet 9000mfp, but the HP LaserJet 9000mfp does not ship with the face-up tray.

Note The flapper can keeps the di verter assembly in a constant state for div erting paper to the left output tray .

Table 15. Differences be tween the HP LaserJet 9000 series and the HP LaserJet 9000mfp

HP LaserJet 9000 series HP LaserJet 9000mfp Qty

Control panel assembly RG5-5703-000CN RG5-5734-000CN 1 Control panel cable N/A RG5-5752-000CN 1 Cover, left upper cover RG5-5705-000CN RG5-5706-000CN 1 Cover, top left RB2-5660-000CN N/A 1 Cover, top right RB2-5659-000CN N/A 1 Delivery assembly RG5-5643-000CN N/A 1 Face-down tray fan RH7-5302-000CN N/A 1 Grounding cable N/A RG5-5736-000CN 1 Holder, lock N/A RB26495-000CN 4 Power supply cable N/A RG5-5735-000CN 1 Tray, face-up RB2-5690-000CN N/A 1

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Mechanical structure

The ADF optical assembly and the flatbed optical assembly both have a complete scanning system. This enables single-pass duplex scanning of a document.

Scanning lamps

Figure 38. Mechanical structure (1 of 2)

ADF optical assembly

Flatbed optical assembly

Table 16. Mechanical structure

Description Part number Qty

ADF optical assembly RG5-6307-000CN 1

lamp assembly (includes shading filter) RG5-6322-000CN 1 lens N/A 1 mirrors N/A 5

Flatbed optical assembly RG5-6263-000CN 1

lamp assembly (includes shading filter) RG5-6323-000CN 1 lens N/A 1 mirrors N/A 5

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6 7

Figure 39.

Mechanical structure (2 of 2)

Table 17. Mechanical structure

Ref Description Part number Qty

1 Pickup roller RB2-7961-000CN 1 2 Separation belt assembly RB2-7988-000CN 4 3 Feed roller assembly RB2-6281-000CN 1 4 Upper registration roller assembly RG5-6304-000CN 1 5 Lower registration roller assembly RG5-6277-000CN 1 6 Upper de livery roller assembly RB2-7969-000CN 1 7 Lower delivery rollers RB2-7884-000CN 4

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Motors and fans

The scanner uses three dc stepping motors. Two of the stepping motors drive the ADF unit rollers, and the other stepping motor drives the flatbed optical unit:

l The flatbed motor rotates in one direction to drive t he flatbed optical unit when scanning is from

the glass. The flatbed motor ro tates in the opposit e direction to po sition the flatbe d optical unit f or scanning from the ADF frontside.

l The pickup motor r otates in one direction to rotate the pickup and feed rollers. The pickup motor

rotates in the opposite direction to rotate the registration rollers.

l The delivery motor rotates the delivery rollers.

The three fans are for the ADF, the flatbed, and the power supply:

l The ADF fan assembly includes a fan housing. The ADF fan is an intake fan.

Note The ADF fan can be ordered separately or with its plastic housing.

l The flatbed fan assembly includes a filter. The flatbed fan is an intake fan.

Note The flatbed fan assembly filter only needs to be replaced when replacing the flatbed fan.

l The power supply fan is an exhaust fan.

ADF fan

Flatbed fan

Delivery motor

Pickup motor

Power supply fan

Flatbed motor

Figure 40. Motors and fans

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Table 18. Motors and fans

Description Part number Qty

ADF fan RH7-1486-000CN 1 ADF fan assembly RG5-6312-000CN 1 Delivery motor (24 vdc) RH7-1487-000CN 1 Flatbed fan assembly RG5-6318-000CN 1 Flatbed motor (24 vdc) RH7-1485-000CN 1 Pickup motor (24 vdc) RH7-1488-000CN 1 Power supply assembly (fan included) RG1-4153-000CN 1

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Basic block diagram

The CPB processes most jobs at the scan engine and sends the data to the print engine in the form of hardware ready bits (HRB). The formatter performs three processing tasks: n-up, book copying, and image rotation. When one of these tasks is performed, data is sent to the formatter in PCL-XL format.

The formatter sends a scan command to the CPB after it rece ives a scan command from the contro l panel by way of the dc controller. The CPB then sends a scan command to the scanner controller board (SCB). The SCB generates th e imag e d ata and sends t he ima ge dat a ba ck to the CPB which, in turn, passes the image back to the formatter. Depending on the original request from the control panel (n-up, book copying, or image rotation), the formatter completes the processing. The data is then passed to the dc controller for printing, or is passed to a computer for digital sending.

Control panel

Scan engine

Scanner controller board

Copy processor board

Figure 41. Basic block diagram

Formatter

DC controller

Print engine

Computer

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Basic system configuration

Scanner unit systems

The five main systems in the scanner unit include the following:

l ADF document feed system

• ADF output tray

• ADF feeder

• ADF input tray

l ADF document exposure system

• scanning lamp

• document

• optical path

l flatbed document exposure system

• scanning lamp

• document

• optical path

• optical drive unit

• detection unit (home position sensor)

l image processing system

• ADF analog processor

• ADF CCD (charge couple device) driver

• flatbed analog processor

• flatbed CCD driver

l scanner control system

• scanner controller board (SCB)

Scan mode

The functions based on a scan mode include:

l ADF duplex mode: controlled by the ADF document feed system, ADF document exposure

system, flatbed document ex posure system, and image processing system.

l ADF simplex mode: controlled by the ADF document feed system, flatbed document exposure

system, and image processing system.

l Flatbed mode: controlled by the flatbed document exposur e system and image processing

system.

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Figure 42. Basic syst e m conf ig ura ti on

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Power supply assembly

CAUTION Alternating current (ac) is always on. Ev en if the MFP is off , th e scan engine po wer supply is supplied

with ac from the print engine power supply. Make sure you unplug the MFP before beginning any service on the MFP.

Table 19. Electrical specifications for the MFP

Volts Frequency Amperes (amps) Watts (W) (typical) Thermal units per hour

(Btu/hr)

100-127 Vac ± 10 percent

220-240 Vac ± 10 percent

50/60 Hz ± 2 Hz

Minimum recommended current capacity =

15.0 amp

Minimum recommended current capacity =

6.5 amp

printing = 1075 W standby = 440 W PowerSave 1 = 70 W low power = 230 W off = .5 W ADF printing = 1130 W

printing = 1075 W standby = 415 W PowerSave 1 = 70 W low power = 230 W off = 1.3 W ADF printing = 1075 W

printing = 3670 Btu/hr standby = 1500 Btu/hr PowerSave 1 = 240 Btu/hr low power = 785 Btu/hr off = 1.7 Btu/hr ADF printing = 3860 Btu/hr

printing = 3650 Btu/hr standby = 1420 Btu/hr PowerSave 1 = 240 Btu/hr low power= 785 Btu/hr off = 4.5 Btu/hr ADF printing = 3670 Btu/hr

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Figure 43. Power supply assembly

Note When the control panel backlight is off , the +5V line is being signaled off at the control panel assemb ly

by the control panel controller board. SPON is the scanner power-on signal sent to the scan engine power supply when the MFP is powered on by pressing the power switch on the print engine. See “Low-voltage power supply circuit” on page 78 for more information.

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To extend the life of the control panel backlight, the lamp is turned off when the HP LaserJet 9000mfp goes into sleep mode. If the sleep mode has been disabled (PowerSave is turned off), the backlight will turn off after an hour of no activity.

Figure 44. PowerSave flowchart

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Low-voltage power supply circuit

Opening the feeder co v er s witch cuts po wer t o the ADF scanning lamp, pickup motor, deliv ery motor , and the solenoids.

The power supply unit generates dc power required in the scan engine based on the ac voltage supplied from the print engine power supply.

The remote switch is employed as a power switch of the scan engine. Of the voltages supplied from the print engine dc controller to the power supply of the scan engine, 3.3 vdc are use d as a remote signal. The signal is supplied to the power supply unit as the power remote signal (SPON) through the intermediate circuit. When the signal is “H,” the low-voltage power supply cir cuit genera tes the ac power to the dc power. The power generated in the circuit is converted to +24 vdc, +15 vdc, +5 vdc, and +3.3 vdc required in the scan engine. The +24 vdc is supplied to the motors, solenoids, and scanning lamps; +15 vdc to the sensors, LEDs, and ICs in the SCB; and +3.3 vdc to the CPB.

The +24 vdc is divided into the +24 vb and +24 va. The +24 va is constantly supplied from the lowvoltage power supply circuit, and the +24 va stops pow er supply when the feeder cover switch (JMCSW) is turned off by opening the ADF feeder cover. The +24 va is supplied to the scanning lamps, pickup mo tors, delivery motors, and solenoids. It also functions as the ADF FEEDER COVER OPEN DETECTION signal, and allows the CPU to detect an open cover.

Figure 45. Low-voltage power supply circuit

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Protective functions

The low-voltage power supply circuit utilizes overcurrent and overvoltage protective functions. The protective functions automatically interrupt output voltage to prevent power supply failures. These failures occur from an excessive current fl ow that is caused by a short circuit on the load side, or from an abnormal voltage increase.

When the dc voltage is not output from the low-voltage power supply circuit, the overcurrent or overvoltage protective function might be activated. If it is activated, turn off the printer, correct the problem in the failu re loads , wait about two min utes , and then turn on the printer . The circuit contains a power fuse (F1) which breaks and cuts off the po w er supply if overcurrent flows throug h the ac line .

Figure 46. Printer power supply

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Scanner controller circuit

The CPU on the SCB controls the operation sequences of the scan engine. When the dc power is supplied to the scanner controller, the CPU starts to control the scan engine. When the scan engine is in standby status, the CPU outp uts signals to drive each load of charge-coupled devices (CCDs), motors, solenoids, and scanning lamps based on a scan command from the CPB.

l CPU (IC7): According to the control programs stored in the ROM (IC5), the CPU performs:

• image scanner sequence contr ol

• communication with the copy processor control

• pickup motor and delivery motor drives control

l GA (Gate Array) (IC4): According to commands from the CPU, the GA performs:

• scanning lamp drive control

• sensors, switches, an d LEDs contr ol

• solenoids control

• fan motors control

• flatbed document scanning motor control

l EEPROM (IC16): The EEPROM stores the specific bac kup adjustment data of the scanner, such

as the leading-edge registration adjustment values and horizontal registrat ion adjustment values.

l ROM (IC5): Stores the scanner control programs. l Pickup motor driver IC (IC3): Drives the pickup motor based on commands from the CPU. l Delivery motor driver (IC1): Drives the delivery motor based on commands from the CPU. l Flatbed document scanning motor driver IC (IC 9): Drives the flatbed scanning motor based

on commands from the GA.

l Reset IC (IC17): Monitors +3.3V, and resets the CPU and GA when the power is turned on.

Figure 47. Scanner controller circuit

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Flatbed operation

Flatbed document exposure control

The SCB sends a signal (FBLAMP) to the flatbed inverter to turn on the scanning lamp. The flatbed intermediate PCB and flatbed analog processor board pass on the signal. The flatbed inv erter sends the signal to the scanning lamp and the document exposure process begins.

Figure 48. Flatbed document exposure control

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Flatbed optical drive control

The SCB sends a signal (CRMOT) to the flatbed motor to drive the flatbed optical unit forward to scan from the glass, or backward when scanning from the ADF frontside.

HP-S is the flatbed home position detection sensor. When the flatbed optical unit is in the home position, a signal (HP-S) is sent to the SCB.

Figure 49. Flatbed optical drive control

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Flatbed optical unit operation

The ADF optical unit is located 26.5 mm (1 inch) from the flatbed optical unit when the flat bed optical unit is in the ADF scanning position.

When a two-sided original document is copied from the ADF, the first side begins copying bef or e t he second side of the two-sided copy.

Note The mechanical lock on the HP LaserJet 9000mfp is not located in the “home position.” Locking the

carriage in the control panel moves the optical unit into position so the mechanical lock, which is located on the left side of the unit, can hold the flatbed optical unit during a move.

To lock the carriage:

1 Touch MENU 2 Touch CONFIGURE DEVICE 3 Touch RESETS 4 Touch LOCK CARRIAGE 5 Engage the mechanical lock

CAUTION Always engage the mechanical lock before moving the HP LaserJet 9000mfp to avoid damaging the

flatbed optical unit.

Figure 50. Flatbed optical unit operation

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Flatbed document size detection

Figure 51. Flatbed document size detection

Sensor names

l Flatbed document detection sensor: SCNSIZE1S (only detects the document on the glass) l Flatbed document size detection sensor (1): SCNSIZE2S size sensor l Flatbed document size detection sensor (2): SCNSIZE3S size sensor l Flatbed document size detection sensor (3): SCNSIZE4S size sensor

The sensors send signals to the SCB. The signals are transferred through the intermediate PCB to the CPB. The CPB calculates the size of the document based on the signals from the sensors.

The flatbed document sensors are located in t he same positions on the 110 vdc and 220 vdc HP LaserJet 9000mfp. To determine sizes of larger documents, the HP LaserJet 9000mfp searches the Cold Reset Paper Size. For example, it will detect ledger if it is set to letter, and it will detect A3 if it is set to A4.

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Functions operation

When a document is placed on the glass and the ADF unit is closed or at an angle of less than 30 degrees, the SCB begins to detect the presence and size of the document. The SCB monitors outputs from the flatbed document detection sensor (SCNSIZE1S) and the flatbed docu ment size detection sensors (SCNSIZE2S, SCNSIZE3S, and SCNSIZE4S). The SCB passes the signals from the sensors to the CPB.

The reflecting sensor detects the presence and size information of the document based on whether the photoreceptor can receive the emitted light from the lumin ou s bo dy of the sens or. When a document is on the glass, the document reflects the em itte d ligh t an d th e ph ot or ec ep to r ca n receive the reflected light. When there is not a document on the glass, the emitted light passes through the glass and the photoreceptor cannot receive the emitted light.

Figure 52. Functions operation

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ADF angle detection

The SCB performs the detection by monitoring an output of the ADF angle detection sens or (PI-1). The output of the PI-1 is “H” when the ADF unit is opened. When the angle between the glass and the ADF is less than 30 degrees, the sensor lever interrupts the PI-1 and the ou tp ut of th e PI-1 is “L.”

Figure 53. ADF angle detection

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ADF operation

ADF document exposure control

1 The SCB sends a signal to the ADF inverter to turn on the scanning lamp. 2 The ADF intermediate PCB and ADF analog processor board pass the signal through. 3 The ADF inverter sends the signal to the scanning lamp and the document exposure process

begins.

Note The ADF inverter , ADF analog processor, and the ADF intermediate PCB are located inside the ADF.

Figure 54. ADF document exposure control

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ADF document feed control

ADF document feed control is performed to pass paper over the optical units for exposure. The ADF document feed control process begins whe n the SCB sends signals. The shutter solenoid helps to align the paper, and the weight plate “slaps” down on the stack of paper.

Note Both the shutter solenoid and the weight plate help to perform the pickup process.

The pickup motor drives the pickup rollers and the feed rollers, and then reverses rotation to drive the registration rollers.

ADF document feed control terminology

l STSOL: shutter solenoid l PMOT: pickup motor l WTSOL: weight solenoid l DMOT: delivery motor

Figure 55. ADF document feed control

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Pickup and feed operation

1 The shutter solenoid is turned on when the SCB receives a scan command, and the document

shutters drop.

2 About 200 milliseconds after the shutter solenoid is turned on, the pickup motor rotates in the

normal direction. The pickup roller, feed roller, and separation belts begin to rotate. At the same

time, the weight solenoid is turned on and the weight plate drops down. This allows the

document on the document tray to be sent to the feed roller by receiving the rotation drive from

the pickup roller and being pressed by the weight plate.

3 The document sent to the feed roller is sent to the ADF feeder after any multiple feeds are

cleared by the feed roller and separation belts being driven by the pickup motor.

4 The document sent to the ADF feeder passes through the registration document detection

sensor (REG-S) and reaches the registration roller. At this time the registration roller is not

rotating so that the leading edge of the document is pushed against the registration roller to

correct a skew.

5 After a set period of time from when the leading edge of the document passes the REG-S, the

pickup motor rotates in its rev erse direction. This allows the registration roller to start rotating and

it re-feeds the document.

6 When the leading edge of the re-fed document reach es the timing detecti on sensor (TMG-S), the

document scanning operation starts after a set period of time. The document set to the delivery

roller is sent out of the scan engine by the delivery motor rotating in the normal direction. The

delivery motor stops rotating after a set period of time.

7 When the delivery motor stops, the shutter solenoid is turned off. The pickup operation is

complete after the pickup roller home position control operation.

Pickup roller home position control operation

The pickup roller home position control operation sets the pickup roller at its home position as an advance preparation t o allow the roller to pick up the document .

1 The SCB monitors the pickup home position detection sensor (PICK-S) to de tect the home

position.

2 At the initial operation, or after delivering the document, the SCB rotates the pickup motor in the

revers e direction and checks a signal from the PICK-S.

3 When the PICK-S detects the pickup home position lever on the shaft of the pickup roller, the

SCB determines that the pickup roller is at its home position and stops the pickup motor.

4 When the SCB cannot detect the home position of the pickup roller within a specified period of

time after the pick up motor st arts rotating in the normal direction, the SCB recogniz es the pic kup

motor failure and notifi es the CPB. A 30.1.9 error is shown on the control panel.

C8523-90921 ADF operation 89

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ADF document size detection

The sensors and the potentiometer send signals to the SCB, and these signals are transferred through the intermediate PCB to the CPB. The CPB calculates the size of the document based on the signals in the service menu.

ADF document size detection terminology

l TRS-S: ADF document length detection (short) l TRL-S: ADF document length detection (long) l TRVR: ADF width detect ion unit (potentiometer)

Note The width detection unit can be calibrated in the service menu.

Figure 56. ADF document size detection

90 Chapter 5 Theory of operation C8523-90921

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ADF feeder sensors

l REG-S (registration sensor): detects when paper is approaching the registration rollers. l TMG-S (timing sensor): verifies that paper is moving through the paper path. l SKR-S (back skew sensor) l SKF-S (front skew sensor)

Note The ADF has a document detection sensor that detects the presence of paper. This sensor is not

shown in the graphic below. When the sensor detects the presence of paper, the LED on the ADF illuminates.

Figure 57. ADF feeder sensors

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ADF document skew detection

1 One of the skew sensors is activated. 2 A signal is sent to the SCB. 3 The SCB begins to read a certain number of clock pulses in 6 mm (.02 inch). 4 A skew jam is not reported if the second skew sensor is activated before the allot ted number of

pulses.

Note Skew detection is only performed when the document width is less than or equal to 257 mm (10.1

inches).

Figure 58. Document skew jam

92 Chapter 5 Theory of operation C8523-90921

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Scanned data flow

The HP LaserJet 9000mfp has a scan engine with 600 by 600 ppi (pixels per inch) resolution. It has three channels (red, blue, and green) with 10 bits per channel, equalling a 30-bit scan engine.

Analog data is captured by the CCD drive r circuit and converted to digital data on the analog processor board. Digital data is then sent through the three channels to the CPB. The CPB coverts the digital data into one of the three final output types:

l HRB (hardware ready bits): most copy jobs are processed at the CPB and sent to the print

engine as HRB.

l PCL-XL: if rotation, book cop ying, or n-up is chosen in the job, th e CPB passes PCL-XL data to

the print engine and the formatter finishes the processing.

l JPEG (lossless): compresses image data from the CPB to the formatter when processing a

digital send job. The formatter then processes the data into the desired file type (TIFF, MTIFF,

JPEG, or PDF).

Figure 59. Scanned data flow

C8523-90921 Scanned data flow 93

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Copy processor board

The CPB is the link between the formatter in the print engine and the SCB in the scan engine. Control signals from the formatter are sent to the CPB. The CPB sends these control signals to the SCB. After the scanning process is completed b y the SCB , the scanned d ata is se nt to th e CPB . The CPB processes the image and sends the image data to the formatter.

CPB terminology

l ASIC (application-specific integrated circuit ) (callout 1) is the system controller that pro vides PCI,

DIMM interface, and processor interface, and performs monochrome data compression.

l DSP (digital signal processor) (callout 2) runs image processing algorithms. l Firmware DIMM (Dual inline memory module) (callout 3) contains firmware that controls the

system.

l FPGA (field programmabl e gate-array) (callout 4) provides an interface to the scanner, SRAM,

DSP, and PCI bridge (front-end processing is performed).

l IEEE 1394 phy (physical layer) (callout 5) is the interface from the CPB to the formatter. l IEEE 1394 protocol chip (callout 6) connects the PCI bus to the IEEE 1394 Phy. l MIPS (Million instructions per second) processor (callout 7) is the system processor that runs the

firmware.

l PCI (peripheral component interface) bridge (callout 8) connects the PCI bus to the FPGA. l RAM DIMM (callout 9) is the main memory system, and is temporary storage for image data and

firmware variables.

l RAM for DSP (digital signal processor) (callout 10) provides temporary storage for image

processing in the DSP.

l SRAM (static random-access memory) (callout 11) is memory for aligning the scanner image

data.

Figure 60. Copy processor board

94 Chapter 5 Theory of operation C8523-90921

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Scanning process control signals

The CPB controls the following scanning process control signals:

l ADF unit and flatbed unit operation directs the SCB about the following:

• when to scan

• how to scan

• when to activate motors

• when to turn the scanning lamps on and off

l Image processing

• color alignment

• resolution conversion

• image shar pe n ing

• moire removal

• image scaling

• shifting of data strips (reconstructing separately processed image data before CPB

communication to the formatter)

• RGB conversion for CPB comm unication

• CPB communication to the formatter using one of the following formats:

• HRB (fastpath) communication with the hard drive on the formatter

• PCL-XL (n-up, rotation, book mode) communication with the hard drive on the formatter

• JPEG compression (when digitally sending data) communication with the hard drive on the

formatter

• data compression before sending to th e formatter over the high speed copy connect cable

Typical scanning process flow

1 The original document is placed on the glass or in the ADF. 2 The user enters job preferences using the control panel keys. The user presses the START key.

Job preferences are sent to the formatter.

3 Some job preferences, such as n-up, will be held and processed later by the formatter. Others

are sent to the CPB.

4 The CPB sends control signals to the SCB. The document is scanned. 5 The SCB sends scanned image data back to the CPB. 6 The CPB processes the image. 7 The CPB sends the image data to the formatter. 8 The formatter further processes the image data (if required). 9 The image data is then either printed or digitally sent depending on what the user specified at the

beginning of the process.

C8523-90921 Copy processor board 95

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Copy processor board LEDs

The CPB has four light-emitting diodes (LEDs) (callout 1) located at the back of the MFP. These LEDs illuminate in specific patterns depending on the status of the CPB. The table in this section details what occurs at each stage of CPB initialization.

Hint The LEDs can be difficult to see through the holes in the CPB facep late in a high-light e nvironment . It

may be necessary to turn off some lights or remove the faceplate to properly troubleshoot the LEDs. The LED patterns displayed by the HP LaserJet 9000mfp are opposite those displayed by the HP

LaserJet 4100/4101mfp because the CPBs are mounted differently.

Figure 61. Copy processor board LEDs

Table 20. Copy processor board LEDs

LED pattern CPB status

First stage of CPB initialization

1 1 1* 1* * LEDs might flash

before final continuous illumination

l Memory DIMM detected l Firmware DIMM detected l MIPS processor functional l MIPS processor communicates with the ASIC

Note If the LEDs stay in the illuminated state, a CPB f ailure has occurred (for example , a

memory DIMM is not present or fully seated).

1 1 0 1 l Th e MIPS pr ocessor is communicating with the PCI Bridge 0 1 0 1 0 0 0 1

l The MIPS processor is communicating with the FPGA l A check of the FPGA’s SRAM is performed

96 Chapter 5 Theory of operation C8523-90921

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Table 20. Copy processor board LEDs (continued)

LED pattern CPB status

0 0 0 0 l CPB is communicating with the DSP and DSP RAM

Second stage of CPB initialization

1 0 0 0 l The left-most LED illuminates and stays on when the connection to the SSA (the

portion of the firmware that runs in the print engine RAM) is established.

1 1 0 0

1 1 0 1

l The second LED from the left illuminates when communication occurs between

the CPB and the scan engine.

l The right-most LED illuminates indicating the CPB has booted properly. When

this LED begins to flash (referred to as the CPB heartbeat) the CPB is functioning normally and the MFP is ready to process jobs.

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98 Chapter 5 Theory of operation C8523-90921

Page 99

6 Removal and replacement

Chapter contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Removal and replacement strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Electrostatic discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Required tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

External covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

ADF feeder cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

ADF feeder cover handle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

ADF back cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

ADF front cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Lower delivery roller cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

White board cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 0

Copy processor board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Flatbed rail cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Flatbed back cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Flatbed right cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Flatbed left cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Flatbed upper front cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Flatbed lower front cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

ADF base cover assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Glass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Internal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

ADF optical unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

ADF scanning lamp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

ADF shading filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Flatbed optical unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Flatbed scanning lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Flatbed shading filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Switch and solenoids. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

ADF feeder cover detection switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Weight solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Shutter solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Motors and fans. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Pickup motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Delivery motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Flatbed motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

ADF fan assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Flatbed fan assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

PCB assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

ADF analog processor PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

ADF inverter PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

ADF intermediate PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

C8523-90921 Chapter contents 99

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ADF width detection sensor assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Flatbed inverter PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Flatbed intermediate PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Scanner controller board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Intermediate PCB assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Rollers and belts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Pickup roller (D-roller) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Pickup roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Feed roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Lower registration roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Lower delivery roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Upper delivery roller assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Separation belt assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Separation belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Scan engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

100 Chapter 6 Removal and replacement C8523-90921

HP 9000mfp Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

List of tables

List of figures

1 Product information

Chapter contents

Product features

Product specifications

Identification

Specifications

Product overview

Assembly identification

External assembly locations

Interface connections

Accessories

Regulatory information

Service approach

Parts and supplies

Warranty

Limited warranty for the print cartridge

Service and support

Worldwide service and support offices

2 Product requirements

Chapter contents

Space requirements

Setup

Initial setup

Unpacking the MFP

Removing the MFP from the shipping pallet

Initial hardware setup

Installing the finishing device

Testing MFP printing and copying functions

3 Product configuration

Chapter contents

Control panel

Touch-screen graphical display layout

Settings and defaults

Setting the display language

Setting tray registration

Print driver information

Factory default settings

Control panel menus

Menu map

Using a menu map

Retrieve job menu

Information menu

Paper handling menu

Configure device menu

Diagnostics menu

Service menu

Remote firmware upgrade

Downloading the new firmware to the MFP

Using HP Web JetAdmin

4 Product maintenance

Chapter contents

General cleaning

ADF cleaning

Glass cleaning

5 Theory of operation

Chapter contents

Differences in print engines

Mechanical structure

Motors and fans

Basic block diagram

Basic system configuration

Scanner unit systems

Scan mode

Power supply assembly

Low-voltage power supply circuit

Scanner controller circuit

Flatbed operation

Flatbed document exposure control

Flatbed optical drive control

Flatbed optical unit operation

Flatbed document size detection

ADF operation

ADF document exposure control

ADF document feed control