HP 9000MFC User Manual

hp LaserJet 9000mfp

1

Introduce

Use of this electronic document indicates that you accept the Copyright and License terms. Copyright 2001 Hewlett-Packard
Company.

For more information on use, maintenance, and troubleshooting for this product, go to www.hp.com/support/lj9000 and see
the manual titled use.

ENWW

2

Copyright and License

© Copyright 2002, Hewlett-Packard Company
All Rights Reserved. Except as allowed by copyright laws or herein, reproduction, adaptation, or translation

without prior written permission is prohibited.
A user of the Hewlett-Packard printer associated with this user guide is granted a license to: a) print hard

copies of this user guide for PERSONAL, INTERNAL or COMPANY use subject to the restriction not to sell,
re-sell or otherwise distribute the hard copies; and b) place an electronic copy of this user guide on a network
server provided access to the electronic copy is limited to PERSONAL, INTERNAL users of the
Hewlett-Packard printer associated with this user guide.

Edition 2, February 2002

Warranty

The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD

SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged
in connection with the furnishing or use of this information.

Trademark Credits

Adobe® PostScript® is a trademark of Adobe Systems Incorporated which may be registered in certain
jurisdictions.

Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.

TM

TrueType

is a U.S. trademark of Apple Computer, Inc.

ENWW

HP Customer Care

Thank you for your purchase. In addition to this introduce guide, information about the Hewlett-Packard
LaserJet 9000 MFP can be obtained in the use guide at www.hp.com/support/lj9000.

Along with your product, you receive a variety of support ser vices from HP and our support par tners. These
services are designed to give you the results you need, quickly and professionally.

Online services

For 24-hour access to information through the Internet, we suggest these services:

World Wide Web

Printer drivers, updated HP printer software, plus product and support information can be obtained from the
following addresses:

in the U.S.: www.hp.com
in Europe: www.hp.com
in China: www.hp.com.cn

3

in Japan: www.jpn.hp.com
in Korea: www.hp.co.kr
in Taiwan: www.hp.com.tw
or the local driver website: www.dds.com.tw

Firmware updates

Provides the ability to download firmware electronically from the Internet.To download the latest firmware, go
to www.hp.com/go/lj9000_firmware and follow the instructions on the screen. To easily send firmware updates
to multiple printers, use the HP Web JetAdmin software. (Visit www.hp.com/go/webjetadmin.)

ENWW

4

Obtaining software utilities and electronic information

For U.S. and Canada

Phone:

(1) [phone]

Fax:

(1) [phone]

Mail:

HP Distribution
P.O. Box 907
Santa Clarita, CA
91380-9007
U.S.A.

For Asia-Pacific countries/regions

Contact Mentor Media at (65) 740-4477 (Hong Kong SAR, Indonesia, Philippines, Malaysia, or Singapore).
For Korea, call (82) (2) 3270-0700.

For Australia, New Zealand, and India

For Australia, call [phone].
For New Zealand, call (64) (9) 356-6640.
For India, call (91) (11) 682-6035.

For European English

Call [phone].

ENWW

5

HP direct ordering for accessories or supplies

For the U.S., call (1) [phone]. For Canada, call (1) [phone].

HP Support Assistant compact disc

This support tool offers a comprehensive online information system designed to provide technical and product
information on HP products. To subscribe to this quarterly ser vice in the U.S. or Canada, call (1) (800)
457-1762. In Hong Kong SAR, Indonesia, Malaysia, or Singapore, call Fulfill Plus at (65) 740-4477.

HP service information

To locate HP-authorized dealers in the U.S., call (1) [phone]. For HP-authorized dealers in Canada,
call (1) [phone].

HP service agreements

For the U.S., call (1) [phone]. For Canada, call (1) [phone]. For extended service, call
(1) [phone].

ENWW

6

Customer support options worldwide

Customer support and product repair assistance for the U.S. and Canada

l For the U.S., call (1) [phone] Monday through Friday from 6 A.M. to 6 P.M., Mountain time.
l For Canada, call (1) [phone] or (1) [phone] Monday through Friday from 8 A.M. to 8 P.M.,

Mountain time.

Support is free of charge during the warranty period. However, your standard long-distance phone charges
still apply. Have your system nearby and your serial number ready when calling.

If you know your product needs repair, call (1) [phone] to locate the nearest HP-authorized service
provider.

ENWW

European HP Customer Care Center language and in-country/region options available

Open Monday through Friday 8:30 to 18:00 Central European Time (CET).
In many European countries/regions, HP provides toll-free telephone support service during the warranty period.

However, some of the phone numbers listed below may not be toll free. Please refer to support web page

www.hp.com/cpso-support/guide/psd/cscemea.html

listed below, you will be connected to a response team waiting to help you. If you require support after your
warranty has expired, you can receive support for a fee through the same telephone number. The fee is
charged on a per-incident basis. When calling HP, have the following information ready: product name and
serial number, date of purchase, and description of the problem.

for any associated fees. By calling a telephone number

7

l Austria: 43 (0)810 00 6080
l Belgium

Dutch: 32 (0)2 626-8806
French: 32 (0)2 626-8806

l Czech Republic: 42 (0)2 6130 7310
l Denmark: [phone]
l International English: [phone]
l Finland: 358 (0)203 47 288
l France: 33 (0)1 43 62 34 34
l Germany: 49 (0)180 52 58 143
l Greece: [phone]
l Hungary: [phone]
l Ireland: [phone]
l Italy: 39 02 264 10350

l Netherlands: 31 (0)20 606 8751
l Norway: 47 22 11 6299
l Poland: [phone]
l Portugal: 351 21 3176333
l Romania: [phone] (or 01 3154442)
l Russian Federation

Moscow: [phone]
St. Petersburg: [phone]

l Spain: [phone]
l Sweden: [phone]
l Switzerland: [phone]
l Tur key: [phone]
l Ukraine: [phone]
l U.K.: [phone]

ENWW

8

Africa and Middle East

l Egypt: [phone]
l Israel: [phone]
l South Africa

Inside RSA: 086 000 1030
Outside RSA: [phone]

Worldwide support centers

Hours of operation vary by country/region.

Asia-Pacific countries/regions

l Australia: [phone]
l China: [phone]
l Hong Kong SAR: [phone]
l India: [phone]
l Indonesia: [phone]
l Japan: [phone]
l Republic of Korea:

Seoul: [phone]
Outside Seoul: 080 999-0700

l United Arab Emirates, Bahrain, Jordan, Kuwait,

Lebanon, Oman, Palestine, Qatar, Saudi Arabia,
Yemen: 971 4 883 8454

l International English: [phone]

l Malaysia: [phone]
l New Zealand: [phone]
l Philippines: [phone]
l Singapore: [phone]
l Taiwan: [phone]
l Thailand: [phone]
l Vietnam: [phone]

ENWW

9

Latin America

l Argentina: 0810-555-5520
l Brazil

Greater Sao Paulo: (11) 3747-7799
Outside Greater Sao Paulo: 0800-157751

l Chile: 800-22-5547
l Guatemala: 800-999-5305

l Mexico

Mexico City: 52-58-9922
Outside Mexico City: 01-800-472-6684

l Peru: 0-0800-10111
l Puerto Rico: 1-877-2320-589
l Venezuela

Caracas: 207 8488
Outside Caracas: 800 47 777

ENWW

Contents

1 The basics

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Product features and benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Parts and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

External view of product and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Loading input trays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Loading Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Loading Trays 2 and 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Loading Tray 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Setting the paper size for a tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Understanding product messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Help system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

“What is this?” Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

“Show me how” Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

10

2 The control panel

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Control panel overview and operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Control panel layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Control panel features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Control panel navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Status bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Control panel default touch screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Image modification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

ENWW

Send Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

3 Walk-up digital sending

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Sending basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Introduction to digital sending. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Loading documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Sending a document using factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

4 Walk-up copying

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Basic copying procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Factory default copy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

One-touch copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Copying using user-defined settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Copying on both sides of the paper (duplexing). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Copying books. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Modifying copy settings for the current job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Adjusting the copy contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Reducing or enlarging copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Enhancing copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

11

5 Desktop printing

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Printing from the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Printing both sides of paper (duplexing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Using job retention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

6 Output devices

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

ENWW

3000-sheet stacker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Paper handling features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

3000-sheet stapler/stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Paper handling features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Using the stapler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Loading staples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Multifunction finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Paper handling features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Using the stapler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Loading staples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Making booklets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

7 Maintenance

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Print cartridge information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Printer maintenance kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Product cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

12

A Specifications

Paper specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Supported sizes of paper for input and output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Supported types of paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Card stock and heavy paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Power requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Acoustical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Circuit capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Operating environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

ENWW

B Web access feature

Using the Web access feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Index

13

ENWW

1 The basics

14

1

The basics

Overview

This chapter introduces the following basic features and operations of the HP LaserJet 9000mfp*:

l Product features and benefits
l External view of the product and accessories
l Loading input trays
l Understanding product messages
l Help system

*Multifunction peripheral

Overview

ENWW

1 The basics

Product features and benefits

This section lists the major product features.

Functions

l two-sided copying
l image modification
l color digital sending
l wide-format printing
l document finishing

Speed and throughput

l 50 pages per minute (ppm) scanning and printing on Letter-size or ISO A4-size paper
l 100-page capacity automatic document feeder (ADF)
l 25 percent to 400 percent scalability using the glass

15

l 25 percent to 200 percent scalability using the ADF
l Transmit Once, Raster Image Processing (RIP) ONCE technology
l Eight-second standby to first page
l Duty cycle up to 300,000 pages per month
l 300 megahertz (MHz) microprocessor

Resolution

l 600 dots per inch (dpi) with Resolution Enhancement technology (REt)
l FastRes 1200 provides 1200 dpi quality at full speed
l Up to 220 levels of gray

Product features and benefits

ENWW

1 The basics

Memory

l 128 megabytes (MB) of random access-memory (RAM), expandable to 384 MB using industr y standard

100-pin dual inline memory modules (DIMMs)

l Memory Enhancement technology (MET) that automatically compresses data to use RAM more efficiently

Language and fonts

l HP printer command language (PCL) 6 driver
l HP PCL 5e driver for compatibility with previous products
l Printer job language (PJL)
l Printer management language
l 80 scalable TrueType
l PostScript® (PS) Level 3 Emulation standard

TM

typefaces

Consumables management

l Supplies status page with information on toner gauge, page count, and paper sizes used

16

l Internet-enabled supplies ordering
l No-shake print cartridge
l No-pull tab print cartr idge

Product features and benefits

ENWW

1 The basics

Parts and accessories

Type of item Item Description or use Order number

Paper handling 3000-sheet stacker One 3000-sheet stacking device. C8084A

17

3000-sheet
stapler/stacker

Multifunction finisher Finishing device that provides 1000 sheets of

Staple cartridge Replacement HP 5000 staple cartridge for the

Printing supplies Print cartr idge

(30,000 images)

One 3000-sheet stacking device provides stapling
for as many as 50 sheets of paper per document.

stacking capacity, stapling, and folding for as
many as 50 sheets of paper per booklet, and
saddle-stitching of booklets for up to 10 sheets of
paper.

3000-sheet stapler/stacker.
Replacement HP 5000 staple cartridge for the

multifunction finisher.
Replacement HP maximum capacity, smar t print

cartridge.

C8085A

C8088A

C8091A

C8092A
C8543X

Product features and benefits

ENWW

1 The basics

Type of item Item Description or use Order number

18

Memory, fonts, and
mass storage

Cable and interface
accessories

SDRAM DIMMs
(100-pin)

Improves the ability of the product to handle large
and stored jobs (maximum 192 MB with HP brand
DIMMs).

16 MB
32 MB
64 MB
128 MB

Flash Memory DIMM

Permanent memory storage for fonts and forms.

(100-pin)

16 MB C9147AA

EIO hard disk 5 GB of permanent storage for fonts and forms.

Enables RIP ONCE technology of print jobs that
are too large to RIP ONCE in RAM.

EIO Cards

l HP JetDirect 610N Print Server for Fast

Ethernet (10/100Base-TX) networks (RJ-45
only) (standard)

l HP JetDirect 610N print server for token ring

networks (RJ-45, DB-9) (optional)

l HP JetDirect Connectivity Card for USB,

Serial, and LocalTalk (standard)

C7843A
C7845A
C7846A
C9121A

J6054A

J4167A

J4135A
J4169A

Maintenance kit Printer maintenance kit Contains replacement fuser assembly, transfer

roller assembly, and feed, pickup and separation
rollers.

For 110 V units
For 220 V units

Product features and benefits

C9152A
C9153A

ENWW

1 The basics

External view of product and accessories

ADF output

Bin 1
(face-up)

Front door

Bin 2
(face-down)

3000-sheet stacker
(typical output device)

ADF cover

19

ADF

Control panel with touch-screen
graphical display

Tr ay 1

Duplex printing accessory
(inside the product)

Left door
(behind output
accessory)

Pow e r bu t t o n

Tr ay 2

Tr ay 3

Tr ay 4

Note Bin 1 is face up and Bin 2 is face down only on the 3000-sheet stacker or the 3000-sheet

stapler/stacker. If you choose the multifunction finisher as your output device, Bin 1 is both face
up and face down, and Bin 2 is the booklet bin.

Vertical transfer door

Right door

External view of product and accessories

ENWW

1 The basics

Loading input trays

This section contains information about loading standard- and custom-size media into the four input trays.

CAUTION To avoid a jam, never add or remove paper from Tray 1 or open Tray 2, Tray 3, or Tray 4 while printing

or copying from that tray.
To avoid damaging the product, print labels and envelopes only from Tray 1. Send labels and

envelopes to the face-up bin. Print only one side of labels and envelopes.

Loading Tr ay 1

Tray 1 holds up to 100 sheets of paper or 10 envelopes. See “Paper specifications” on page 83.

20

Loading input trays

ENWW

1 The basics

21

1 Open Tray 1.
2 Load A4- or Letter-size paper with the long edge leading into the

product. See “Paper specifications” on page 83 for more
information on loading custom sizes.

CAUTION

To avoid jams, print sheets of labels one at a time.

3 Adjust the paper guides so they lightly touch the paper stack,

but do not bend the paper.

4 Make sure the paper fits under the tabs on the guides and not

above the load level indicators.

Note

If printing on A3- or Ledger-size paper, also pull out the tray
extension until it stops.

Note

By default, Tray 1 Size is set to Any. If you do not specify a size, any
job sent to the product prints from Tray 1, if print media is loaded in
the tray.

1

2

3

Loading input trays

ENWW

1 The basics

Loading Tr ays 2 and 3

22

For paper specifications, See “Paper specifications” on page 83.

CAUTION

To avoid a jam, never add or remove paper from a tray while printing
from that tray.

1 Pull Tray 2 open until it stops.
2 Load about 100 sheets of paper according to size.
3 Adjust the left (Y) paper guide by squeezing the tab on the guide

and then sliding the guide to the edge of the stack.

Note

For single-sided printing of letterhead or preprinted paper, the side to
be printed on should be down. For double-sided printing of letterhead
or preprinted paper, the first side to be printed on should be up.

1

2

3

Loading input trays

ENWW

1 The basics

23

4 Adjust the front (X) paper guide by squeezing the tab on the

guide and sliding the guide to the edge of the paper.

5 Load the remaining paper (up to 500 sheets of standard-size

paper), if desired.

6 Set the paper lever to Standard if both guides are set to the

same Standard marking, such as Letter or A4. Otherwise, set
the lever to Custom.

7 Push the tray in until it stops.
8 Repeat steps 1 through 7 to load Tray 3.

Note

If standard-size media is loaded, the graphical display shows the
dimensions. If custom-size media is loaded, note the paper size in
millimeters on the left (Y) and front (X) guides and go to “Setting the
paper size for a tray” on page 27.

6

4

6

7

Loading input trays

ENWW

1 The basics

Loading Tr ay 4

24

Tray 4 holds up to 2000 sheets. For paper specifications, see See “Paper specifications” on page 83.

CAUTION

To avoid a jam, never add or remove paper while printing from that
tray.

1 Pull the tray open until it stops.
2 Load about 100 sheets of paper.
3 Adjust the left (Y) paper guide by squeezing the tab on the guide

and sliding the guide to the edge of the paper.

Note

For single-sided printing of letterhead or preprinted paper, the side
to be printed on should be down. For double-sided printing of
letterhead or preprinted paper, the first side to be printed on should
be up.

1

2

3

Loading input trays

ENWW

1 The basics

25

4 Adjust the front (X) paper guide by squeezing the tab on the

guide and sliding it to the edge of the paper.

5 Set the Custom/Standard switch to Standard if both guides are

set to the same Standard marking, such as Letter or A4.
Otherwise, set the switch to Custom.

6 Load the remaining paper (up to 2000 sheets of standard-size

paper), if desired.

4

5

6

Loading input trays

ENWW

1 The basics

7 Press down each of the four corners of the paper stack to

ensure the paper rests flat in the tray, without bending.

CAUTION

Never store paper or other items in the area to the left of the guides.
Doing so can permanently damage the tray.

8 Push the tray in until it stops.

26

7

Note

If custom-size media is loaded, note the measurement in millimeters
on each guide and go to “Setting the paper size for a tray” on page

27.

8

Loading input trays

ENWW

1 The basics

Setting the paper size for a tray

27

Use these guidelines to set the paper size for a tray.

l When you load any size print media in Tray 1, you must use the control panel to configure the product to

recognize the size loaded.

l When you load standard size paper (such as A4 or Letter) in Tray 2, Tray 3, or Tray 4, the product

automatically detects the size loaded and shows the size on the control panel. You do not need to set the
size manually.

l When you load a custom (non-standard) size in Tray 2, Tray 3, or Tray 4, use the control panel to configure

the product to recognize the size loaded.

When standard- or custom-size paper is loaded into Tray 1, the product prints at a slower speed if a size is not
specified at the control panel. When custom-size paper is loaded in Tray 2, Tray 3, or Tray 4, the product prints
at normal speed for that size because it picks up paper based on the size defined at the control panel.

To set any size for Tray 1

1 Touch Menu.
2 Touch Paper Handling.
3 Touch Tray 1 S iz e .
4 Touch the paper size loaded.
5 Touch OK to exit the menus.

To set a standard size for Trays 2, 3, and 4

The product automatically detects the size loaded, so you do not need to set the size manually.

Loading input trays

ENWW

1 The basics

28

To set a custom size for Trays 2, 3, and 4

1 Make sure the switch inside the tray you want to configure is in the Custom position.
2 A message on the control panel prompts you to enter the paper size.
3 Touch unit of measure (Millimeters or Inches). (The default is Millimeters because the marks on the tray

guides are in millimeters.)

4 Use the numeric keypad to select the X (front to back) dimension.
5 Touch OK.
6 Use the numeric keypad to select the Y (left to right) dimension.
7 Touch OK to exit the menus.

Loading input trays

ENWW

1 The basics

Understanding product messages

Messages appear on the status bar of the control panel graphical display to relay the normal status of the
product (such as READY) or an error condition (such as STAPLER LOW ON STAPLES) that needs attention. This
product features a Help system that provides instructions for resolving most product errors. After detecting an
error, a dialog box appears on the graphical display. The dialog box prompts you with instructions on how to
solve the problem.

Help system

You can gain access to the Help system at any time on the touch screen of the graphical display.

“What is this?” Help

The product provides information on any item on the touch screen of the graphical display. On the top level
screen, touch Help, and then touch What is this?. After touching What is this?, a pop-up dialog box asks you
to “Touch any item for help.” After touching the item, you see a pop-up dialog box that displays information
about the item you touched. After reading the information, touch a clear space on the screen to remove the
What is this? pop-up dialog box.

29

On other levels of the touch screen, you can gain access to the Help system by touching located in the
upper-right corner of each screen.

“Show me how” Help

Using Show me how Help, the product shows you how to use the product features.
1 Touch Help.
2 Touch Show me how. You can choose a topic from the Show Me How Index screen by using the scroll bar

to highlight the desired topic.

3 Touch OK.

Understanding product messages

ENWW

1 The basics

30

Show me how also appears on a What is this? pop-up dialog box if the item you chose is a function that
includes instructions. For example, if you touch Send Options, and then touch What is this? Help and touch
the E-mail option, you see a Show me how button in the pop-up dialog box. Touch the Show me how button
for instructions on how to e-mail a document from the product.

Print this topic

You can print any of the Show me how instructions by touching the Print This Topic button at the top of the
Show Me How screen.

Help system

ENWW