HP 8560p, 6560b User Manual

HP EliteBook 8560p Notebook PC HP ProBook 6560b Notebook PC

Maintenance and Service Guide

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Fifth Edition: October 2011

First Edition: March 2011

Document Part Number: 644148-005

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 9

Display .................................................................................................................................................. 9

Top ..................................................................................................................................................... 11

TouchPad .......................................................................................................................... 11

Lights ................................................................................................................................. 12

Buttons and fingerprint reader ........................................................................................... 14

Keys ................................................................................................................................... 16

Front ................................................................................................................................................... 18

Left ..................................................................................................................................................... 19

Rear .................................................................................................................................................... 21

Right ................................................................................................................................................... 22

Bottom ................................................................................................................................................ 23

3 Illustrated parts catalog ............................................................................................................................... 25

Service tag ......................................................................................................................................... 25

Computer major components ............................................................................................................. 26

Display components ........................................................................................................................... 34

Plastics Kit .......................................................................................................................................... 36

Cable Kit ............................................................................................................................................. 37

Mass storage devices ......................................................................................................................... 38

Miscellaneous parts ............................................................................................................................ 39

Sequential part number listing ............................................................................................................ 40

4 Removal and replacement procedures ....................................................................................................... 51

Preliminary replacement requirements ............................................................................................... 51

Tools required .................................................................................................................... 51

Service considerations ....................................................................................................... 51

Plastic parts ....................................................................................................... 51

Cables and connectors ..................................................................................... 52

Drive handling ................................................................................................... 52

Grounding guidelines ......................................................................................................... 53

Electrostatic discharge damage ........................................................................ 53

Packaging and transporting guidelines ............................................. 54

Workstation guidelines ..................................................................... 54

Equipment guidelines ....................................................................... 55

Component replacement procedures ................................................................................................. 56

Service tag ......................................................................................................................... 56

Computer feet .................................................................................................................... 57

Battery ............................................................................................................................... 58

Display assembly (panel, bezel, webcam, microphone) .................................................... 59

SIM .................................................................................................................................... 63

Bottom door ....................................................................................................................... 64

Optical drive ....................................................................................................................... 65

Upgrade bay ...................................................................................................................... 67

Hard drive .......................................................................................................................... 69

RTC battery ....................................................................................................................... 71

Memory modules ............................................................................................................... 72

WWAN module .................................................................................................................. 74

WLAN module .................................................................................................................... 76

Bluetooth module ............................................................................................................... 81

Modem module .................................................................................................................. 83

Fan ..................................................................................................................................... 85

Heat sink ............................................................................................................................ 86

Processor ........................................................................................................................... 90

Keyboard ........................................................................................................................... 92

Bottom cover ...................................................................................................................... 94

Speaker assembly ............................................................................................................. 99

RJ-11 jack cable .............................................................................................................. 101

Function board ................................................................................................................. 103

USB board ....................................................................................................................... 105

System board ................................................................................................................... 106

Display assembly and components (whole hinge-up, cable, antennas, hinges,

enclosure) ........................................................................................................................ 111

5 Computer Setup (BIOS) and System Diagnostics ................................................................................... 120

Using Computer Setup ..................................................................................................................... 120

Starting Computer Setup ................................................................................................. 120

Navigating and selecting in Computer Setup ................................................................... 120

Restoring factory settings in Computer Setup ................................................................. 121

Updating the BIOS ........................................................................................................... 122

Determining the BIOS version ......................................................................... 122

Downloading a BIOS update ........................................................................... 122

Using System Diagnostics ................................................................................................................ 123

6 Specifications .............................................................................................................................................. 124

Computer specifications ................................................................................................................... 124

39.6-cm (15.6-in), HD display specifications .................................................................................... 125

39.6-cm (15.6-in), HD+ display specifications .................................................................................. 126

Hard drive specifications .................................................................................................................. 127

Blu-ray BD-R/RE + DVDSM DL Drive .............................................................................................. 128

DVD±RW and CD-RW SuperMulti DL Combo Drive specifications ................................................. 129

Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive ................................................................ 130

DVD-ROM Drive specifications ........................................................................................................ 131

Specification information in Device Manager ................................................................................... 132

7 Backup and recovery .................................................................................................................................. 133

Windows 7 ........................................................................................................................................ 133

Backing up your information ............................................................................................ 133

Performing a system recovery ......................................................................................... 134

Using the Windows recovery tools .................................................................. 135

Using f11 recovery tools .................................................................................. 135

Using a Windows 7 operating system DVD (purchased separately) ............... 136

Windows Vista .................................................................................................................................. 137

Backing up your information ............................................................................................ 137

Performing a recovery ..................................................................................................... 138

Using the Windows recovery tools .................................................................. 138

Using f11 recovery tools .................................................................................. 139

Using a Windows Vista operating system DVD (purchased separately) ......... 139

8 Power cord set requirements .................................................................................................................... 141

Requirements for all countries and regions ...................................................................................... 141

Requirements for specific countries and regions ............................................................................. 142

9 Recycling ..................................................................................................................................................... 143

Battery .............................................................................................................................................. 143

Display .............................................................................................................................................. 143

Index ................................................................................................................................................................. 149

vii

viii

1 Product description

Category Description HP ProBook 6560b

Notebook PC

Product Name HP ProBook 6560p Notebook PC √

HP EliteBook 8560p Notebook PC √

Processors Intel® Core™ i7 processor, Dual Core

2620M, 2.70-GHz (Turbo up to 3.40) processor 4-MB L3

cache, 4 threads

Intel® Core i5 processors, Dual Core

(not available with iAMT, Intel QM67 chipset)

2540M, 2.60-GHz (Turbo up to 3.30) processor 3-MB L3

cache, 4 threads

2520M, 2.50-GHz (Turbo up to 3.20) processor 3-MB L3

cache, 4 threads

2410M, 2.30-GHz (Turbo up to 2.90) processor 3-MB L3

cache, 4 threads

Intel Core i3 processors, Dual Core

(not available with iAMT, Intel QM67 chipset)

2310M, 2.10-GHz processor 3-MB L3 cache √√

√

√√

HP EliteBook

8560p

Notebook PC

Intel Celeron processor, Dual Core

B810, 1.60-GHz processor 2-MB L3 cache, 2 threads √

Chipset Mobile Intel HM65 chipset

(Non-vPro configurations)

Mobile Intel QM67 chipset

(vPro configurations)

Graphics Intel HD Graphics 3000 (UMA) √√

AMD Radeon™ HD 6470M (discrete) √√

Supports dual-display ports through the dock √√

Panel All display assemblies include 2 wireless local area

network (WLAN) antennas

√

√√

Category Description HP ProBook 6560b

Notebook PC

39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768) √√

39.6-cm (15.6-in) HD+, anti-glare, LED SVA (1600x900) √√

HP EliteBook

8560p

Notebook PC

39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768) with WWAN

39.6-cm (15.6-in) HD+, anti-glare, LED SVA (1600x900) with WWAN

39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768) with camera

39.6-cm (15.6-in) HD+, anti-glare, LED SVA (1600x900) with camera

39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768) with camera and WWAN

39.6-cm (15.6-in) HD+, anti-glare, LED WVA (1600x900) with camera and WWAN

Support privacy filter √

Memory Two customer-accessible/upgradeable memory module

slots supporting up to 16 GB of RAM

Supports dual-channel memory √√

PC3-10600, 1333-MHz, DDR3 √√

Supports the following configurations:

● 16384 (8192 × 2)

√

√√

√

√√

8192 (8192 × 1)

●

8192 (4096 × 2)

●

● 6144 (4096 + 2048)

4096 (2048 × 2)

●

4096 (4096 × 1)

●

● 3072 (2048 + 1024)

2048 (2048 × 1)

●

Hard drives Supports 9.5-mm or 7-mm, 6.35-cm (2.50-in) SATA hard

Customer-accessible √√

Supports the following drives:

drives

● 750-GB, 7200-rpm

500-GB, 7200-rpm

●

320-GB, 7200-rpm

●

● 250-GB, 7200-rpm

√√

2 Chapter 1 Product description

Category Description HP ProBook 6560b

Notebook PC

HP EliteBook

8560p

Notebook PC

Supports the following solid-state drives:

● 160-GB

● 128-GB

Upgrade bay Fixed √√

Customer-accessible √√

Serial ATA √√

12.7-mm tray load √√

Supports “No Drive” option √√

Supports the following 12.7-mm SATA optical drives:

DVD-ROM

●

DVD+/-RW SuperMulti DL

●

● Blu-ray ROM DVD+/-RW SuperMulti DL

Supports the following 9.5-mm SATA hard drive:

500-GB, 7200-rpm

●

Supports the following 12.7-mm SATA optical drive:

● Blu-ray R/RE DVD +/-RW SuperMulti DL Drive

√√

√

Microphone Integrated dual-array microphone (webcam models only) √√

Integrated mono (non-webcam models) √

Audio HP SRS Premium Sound √√

HP Premier Sound √

Stereo speakers (2) √√

Webcam Integrated webcam (720p HD) √√

Modem 56K V.92 MDC data/fax modem √√

Modem cable not included √√

Supports “No Modem” option √√

Ethernet Intel 82579LM GbE LAN 10/100/1000 network interface

card (NIC) with iAMT (vPro models)

Intel 82579V GbE LAN 10/100/1000 network interface

card (non-vPro models)

S3/S4/S5 wake on LAN √√

NIC power down technology √√

Ethernet cable not included √√

Wireless Integrated WLAN options by way of wireless module:

√√

√

Two WLAN antennas built into display assembly √

Category Description HP ProBook 6560b

Notebook PC

Three WLAN antennas built into display assembly √

Supports “no WLAN” option √√

HP EliteBook

8560p

Notebook PC

Supports the following WLAN formats:

● Broadcom 802.11 b/g/n, 1×1

Broadcom 802.11 a/b/g/n, 2×2

●

Intel Centrino Advanced N 6205, 2×2 a/b/g/n

●

● Atheros 802.11 a/b/g/n 3×3 √

Integrated WWAN options by way of wireless module:

Two WWAN antennas built into display assembly (world-

Subscriber identity module (SIM) security (customer-

Supports “no WWAN” option √√

Supports the following WWAN modules:

Integrated personal area network (PAN) options by way of Bluetooth® module:

Intel Centrino Wireless-N 1000, 1×2 b/g/n √

●

Intel Centrino Ultimate-N 6300, 3×3 a/b/g/n √

●

wide 5 band, in WWAN panels only)

accessible in battery bay)

● Qualcomm Gobi 3000 HSPA/CDMA with GPS

Ericsson 5521 HSPA+

●

√√

Supports “no PAN” option √√

Integrated Bluetooth 2.1 √√

External media card One ExpressCard/54 slot √√

Integrated Media Card Reader with SD, MMC support √√

Ports Audio-in (stereo microphone) √√

Audio-out (stereo headphone) √√

DisplayPort 1.1a √√

DisplayPort 1.2 √√

RJ-11 (modem) √√

RJ-45 (Ethernet, includes link and activity lights) √√

USB 3.0 √

USB 2.0 (3) √

USB 2.0 charging port √

eSATA/USB 2.0 combo port √√

4 Chapter 1 Product description

Category Description HP ProBook 6560b

Notebook PC

HP EliteBook

8560p

Notebook PC

VGA (Dsub 15-pin) supporting 1920 × 1200 external

resolution at 75-GHz (hot plug with auto-detect)

1394a √√

Serial port √√

3-pin AC power √√

Secondary battery connector √√

Docking connector √√

Docking HP Docking Station √√

HP Advanced Docking Station √√

Keyboard/pointing devices

Dual point √√

Spill-resistant design √√

Full chiclet keyboard √√

Touchpad includes: on/off button, supports 2-way scroll

Power requirements Smart AC adapter with localized cable plug support (3-

Keyboard with numeric keypad √√

with legend, taps enabled by default, 2-finger scrolling and zoom enabled by default

wire plug with ground pin, supports 3-pin DC connector):

√√

● 90-W

65-W

●

9-cell, 3.0-Ah (100-Wh) Li-ion battery √√

6-cell, 2.8-Ah (62-Wh) Li-ion battery √√

6-cell, 2.55-Ah (55-Wh) Li-ion battery √

3-cell, 2.8-Ah (31-Wh) Li-ion battery √√

Supports 9-cell, 73-Wh HP Ultra-Capacity Extended Life

Battery

Supports 9-cell, 100-Wh HP Extended Life Battery √√

Supports 6-cell, 51-Wh HP Long Life Li-ion battery √√

HP Fast Charge Technology √√

Security Integrated fingerprint reader √√

Integrated smart card reader √√

Security cable slot √√

Trusted platform module (TPM) V.1.2 √√

Full volume encryption √√

Preboot authentication (password, smart card) √√

√√

Category Description HP ProBook 6560b

Notebook PC

Operating system Preinstalled:

Windows 7 Professional 32 with Microsoft® Basics √√

Windows 7 Professional 64 with Microsoft Basics √√

Windows 7 Home Premium 64 with Microsoft Basics √√

Windows 7 Home Premium 32 with Microsoft Basics √√

Windows Vista Home Basic 32 with Microsoft Basics √√

Novell™: SuSE Linux™ – SLED 11 √

FreeDOS √√

Preinstalled with Microsoft Office:

HP EliteBook

8560p

Notebook PC

Windows 7 Professional 32 with Microsoft Office 2010

Starter

Windows 7 Professional 32 with Microsoft Office 2010

Personal

Windows 7 Professional 32 with Microsoft Office 2010

Home & Business

Windows 7 Professional 32 with Microsoft Office 2010

Professional

Windows 7 Professional 64 with Microsoft Office 2010

Starter

Windows 7 Professional 64 with Microsoft Office 2010

Personal

Windows 7 Professional 64 with Microsoft Office 2010

Home & Business

Windows 7 Professional 64 with Microsoft Office 2010

Professional

Windows 7 Home Premium 32 with Microsoft Office

2010 Starter

Windows 7 Home Premium 32 with Microsoft Office

2010 Personal

Windows 7 Home Premium 32 with Microsoft Office

2010 Home & Business

√√

Windows 7 Home Premium 32 with Microsoft Office

2010 Professional

Windows 7 Home Premium 64 with Microsoft Office

2010 Starter

Windows 7 Premium 64 with Microsoft Office 2010

Professional

Windows 7 Starter with Microsoft Office 2010 Starter √√

Windows 7 Home Basic 32 with Microsoft Office 2010

Starter

6 Chapter 1 Product description

√√

Category Description HP ProBook 6560b

Notebook PC

HP EliteBook

8560p

Notebook PC

Windows Vista Basic 32 with Microsoft Office 2010

Starter

Windows Vista Basic 32 with Microsoft Office 2010

Personal

Windows Vista Basic 32 with Microsoft Office 2010

Home & Business

Windows Vista Basic 32 with Microsoft Office 2010

Professional

Restore Media:

Windows 7 Professional 64 √√

Windows 7 Professional 32 √√

Windows 7 Home Basic 32 √√

Windows 7 Home Premium 64 √√

Windows 7 Home Premium 32 √√

Windows 7 Starter 32 √

DRDVD Windows 7 √√

DRDVD Windows 7 with WinDVD √√

Web-only support:

√√

Windows XP Professional 64 √

Windows XP Professional 32 √

Windows Vista Enterprise 32/64 √√

Windows Vista Business 32/64 √√

Windows 7 Enterprise 32/64 √√

Windows 7 Ultimate 32/64 √√

Certified:

Microsoft WHQL √√

Novell: SuSE Linux √√

Serviceability End-user replaceable parts:

AC adapter √√

Battery (system) √√

Hard drive √√

Memory module √√

Optical drive √√

Mini-PCI components (WLAN, WWAN, SIM) √√

Modem √√

Category Description HP ProBook 6560b

Notebook PC

Keyboard √√

Bluetooth module √√

HP EliteBook

8560p

Notebook PC

8 Chapter 1 Product description

2 External component identification

Display

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) Internal display switch Turns off the display or initiates Sleep if the display is closed

(2) WLAN antennas (3)* — 8560p models

WLAN antennas (2)* — 6560b models

(3) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless

(4) Internal microphones (2) (select models only) Record sound.

while the power is on.

NOTE: The display switch is not visible from the outside of the

computer.

Send and receive wireless signals to communicate with wireless local area networks (WLAN).

wide-area networks (WWAN).

Display 9

Component Description

(5) Webcam light (select models only) On: The webcam is in use.

(6) Webcam (select models only) Records video and captures still photographs.

To use the webcam, select Start > All Programs > HP > HP Webcam.

(7) Ambient light sensor When activated, the sensor automatically adjusts the display

(8) Keyboard light On: When the keyboard light is activated.

(9) Keyboard light button Used to activate the keyboard light.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

brightness based on the lighting conditions in your environment.

Component Description

(1) Internal display switch Turns off the display or initiates Sleep if the display is closed

(2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless

(3) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless

(4) Internal microphone(s) (1 or 2 depending on

model)

(5) Webcam light (select models only) On: The webcam is in use.

10 Chapter 2 External component identification

while the power is on.

NOTE: The display switch is not visible from the outside of the

computer.

local area networks (WLAN).

wide-area networks (WWAN).

Record sound.

Component Description

(6) Webcam (select models only) Records video and captures still photographs.

Top

TouchPad

To use the webcam, select Start > All Programs > HP > HP Webcam.

Component Description

(1) Pointing stick (select models only) Moves the pointer and selects or activates items on the

(2) Left pointing stick button (select models

only)

(3) TouchPad on/off button Turns the TouchPad on and off.

(4) TouchPad Moves the pointer and selects or activates items on the

(5) Left TouchPad button Functions like the left button on an external mouse.

screen.

Can be used with the pointing stick and functions like the left button on an external mouse.

screen.

NOTE: Vertical scrolling is supported on the right edge of

the TouchPad.

Top 11

Component Description

Lights

(6) Right pointing stick button (select models

only)

(7) Right TouchPad button Functions like the right button on an external mouse.

Can be used with the pointing stick and functions like the right button on an external mouse.

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) TouchPad on/off light ● Amber: The TouchPad is off.

(2) Caps lock light On: Caps lock is on.

12 Chapter 2 External component identification

Off: The TouchPad is on.

●

Component Description

(3)

(4)

(5)

(6)

(7)

(8) Num lock light On: Num lock is on.

Power light

Wireless light ● White: An integrated wireless device, such as a

QuickWeb light

Mute light

Calculator light

On: The computer is on.

●

● Blinking: The computer is in the Sleep state.

Off: The computer is off or in Hibernation.

●

wireless local area network (WLAN) device and/or a Bluetooth® device, is on.

● Amber: All wireless devices are off.

On: The computer is on.

●

● Off: The computer is off or in Hibernation.

NOTE: For more information, refer to “HP QuickWeb” in

this guide and to the HP Quickweb software Help

Amber: Computer sound is off.

●

● Off: Computer sound is on.

On: The Windows® calculator function is on.

●

● Blinking: The Windows calculator has been activated.

Top 13

Buttons and fingerprint reader

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) TouchPad on/off button Turns the TouchPad on and off.

14 Chapter 2 External component identification

Component Description

(2)

(3)

(4)

Power button

Wireless button Turns the wireless feature on or off but does not establish a

QuickWeb button ● When the computer is off or in Hibernation, press the

When the computer is off, press the button to turn on

●

the computer.

When the computer is on, press the button briefly to

●

initiate Sleep.

● When the computer is in the Sleep state, press the

button briefly to exit Sleep.

When the computer is in Hibernation, press the button

●

briefly to exit Hibernation.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings:

Windows 7—Select Start > Control Panel > System

●

and Security > Power Options.

Windows Vista—Select Start > Control Panel >

●

System and Maintenance > Power Options

Or refer to the HP Notebook Reference Guide.

●

wireless connection.

button to open HP QuickWeb.

When the computer is in Microsoft Windows, press the

●

button to open the default Web browser.

When the computer is in HP QuickWeb, press the

●

button to open the default Web browser.

NOTE: For more information, refer to “HP QuickWeb” in

this guide and to the HP QuickWeb software Help. If your computer does not have HP QuickWeb software, the button does not perform any action or function.

(5)

(6)

(7) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a

Volume mute button Mutes and restores speaker sound.

Calculator button (select models only) Opens the Windows calculator function.

password logon.

Top 15

Keys

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) esc key Displays system information when pressed in combination

(2) Function keys Execute frequently used system functions when pressed in

16 Chapter 2 External component identification

with the fn key.

combination with the fn key.

Component Description

(3) fn key Executes frequently used system functions when pressed

(4)

(5)

(6) Integrated numeric keypad When the keypad has been enabled, the keys can be used

(7) num lk key Enables/disables the embedded numeric keypad when

Start key Displays the Start menu.

Menu key Displays the active program’s shortcut menu (same as

in combination with a function key, the num lk key, or the

esc key.

right-click menu).

like an external numeric keypad.

pressed in combination with the fn key.

Top 17

Front

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) Display release latch Opens the computer.

(2) Wireless light

(3) Power light ● On: The computer is on.

(4) Battery light

White: An integrated wireless device, such as a wireless

●

local area network (WLAN) device and/or a Bluetooth® device, is on.

Amber: All wireless devices are off.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

Amber: The computer is connected to external power and

●

the battery is charged from 0 – 90%.

● White: The computer is connected to external power and

the battery is charged from 90 – 99%.

● Blinking amber: A battery that is the only available power

source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: The battery is fully charged.

●

18 Chapter 2 External component identification

Component Description

Left

(5) Hard drive light

(6) Speakers (2) Produce SRS Premium sound (select models only).

Blinking turquoise: The hard drive or optical drive is being

●

accessed.

Amber: HP 3D DriveGuard has temporarily parked the hard

●

drive.

NOTE: To use the SRS Premium sound software, select Start

> All Programs > SRS Premium Sound.

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1)

(2)

(3)

(4) Media Card Reader Supports the following digital card formats:

(5)

(6) Vents (2) Enable airflow to cool internal components.

USB port Connects an optional USB device.

USB powered/charging port Connects an optional USB device.

ExpressCard slot (select models only) Supports optional ExpressCards.

● Secure Digital (SD) Card

MultiMediaCard (MMC)

●

1394 port Connects an optional IEEE 1394 or 1394a device, such as

a camcorder.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Left 19

Component Description

(7)

(8)

(9) Smart Card reader slot (select models only) Supports optional Smart Cards.

Component Description

eSATA/USB port Connects a high-performance eSATA component, such as

an eSATA external hard drive, or connects an optional USB device.

External monitor port Connects an external VGA monitor or projector.

(1)

(2) Media Card Reader Supports the following digital card formats:

(3)

(4) Vents (2) Enable airflow to cool internal components.

(5)

(6)

(7)

USB ports (2) Connects an optional USB device.

● Secure Digital (SD) Card

MultiMediaCard (MMC)

●

1394 port Connects an optional IEEE 1394 or 1394a device, such as

eSATA/USB port Connects a high-performance eSATA component, such as

External monitor port Connects an external VGA monitor or projector.

ExpressCard slot or Smart Card reader slot (depending on configuration)

a camcorder.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

an eSATA external hard drive, or connects an optional USB device.

Supports optional ExpressCards or Smart Cards.

20 Chapter 2 External component identification

Rear

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1)

(2)

(3)

(4)

RJ-11 (modem) jack Connects a modem cable.

Serial port Connects an optional device such as a serial

modem, mouse, or printer.

Power connector Connects an AC adapter.

DisplayPort Connects an optional digital display device, such

as a high-performance monitor or projector.

Rear 21

Right

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1)

(2)

(3)

(4) Optical drive Reads and writes (select models only) to an optical disc.

(5) Optical drive eject button Ejects the optical drive.

(6)

(7)

Audio-out (headphone) jack Produces sound when connected to optional powered

stereo speakers, headphones, ear buds, a headset, or television audio.

NOTE: When a device is connected to the headphone

jack, the computer speakers are disabled.

Audio-in (microphone) jack Connects an optional computer headset microphone,

stereo array microphone, or monaural microphone.

SuperSpeed USB ports (2) Connect optional USB devices.

USB ports (2) Connect optional USB devices.

RJ-45 (network) jack Connects a network cable.

Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

22 Chapter 2 External component identification

Bottom

NOTE: Refer to the illustration that most closely matches your computer.

Bottom 23

Component Description

(1)

(2) Docking connector Connects an optional docking device.

(3) Bottom cover release latch Releases or locks the bottom cover.

(4) SIM slot Contains a wireless subscriber identity module (SIM). The

(5) Battery bay Holds the battery.

(6) Vents (3) Enable airflow to cool internal components.

(7) Speakers (2) Produce sound.

(8) Bluetooth compartment Contains a Bluetooth device.

(9)

Battery release latch Releases the battery from the battery bay.

SIM slot is located inside the battery bay.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Wireless and memory module compartments and hard drive bay

Hold an HP Mobile Broadband Module, the memory modules, and the hard drive.

NOTE: To prevent an unresponsive system, replace the

wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

(10) Accessory battery connector Connects an optional accessory battery.

24 Chapter 2 External component identification

3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

Product name (1). This is the product name affixed to the front of the computer.

●

Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.

●

Part number/Product number (p/n) (3). This number provides specific information about the

●

product's hardware components. The part number helps a service technician to determine what components and parts are needed.

Warranty period (4). This number describes the duration (in years) of the warranty period for the

●

computer.

Service tag 25

Computer major components

26 Chapter 3 Illustrated parts catalog

Item Description Spare part number

(1) Display assembly

NOTE: For a list of individual parts spared in the display panel, see

on page 34.

(2) Keyboard (includes cable)

NOTE: For a detailed list of available keyboards, see

For use in HP ProBook 6560b models without a pointing stick 641180-xxx

For use in HP ProBook 6560b models with a pointing stick 641179-xxx

For use in HP EliteBook 8560p models 641181-xxx

(3) Top cover

For use in model 6560b:

● Includes only touchpad 641203-001

● Includes pointing stick, without fingerprint reader 641206-001

For use in model 8560p:

● Includes pointing stick, no fingerprint reader 641208-001

Includes fingerprint reader, without pointing stick 641204-001

●

Includes fingerprint reader and pointing stick 641205-001

●

Includes fingerprint reader and pointing stick 641207-001

●

Sequential part number listing on page 40.

Display components

not spared

(4) Fan 641183-001

(5) Heat sink (includes replacement thermal material)

For use in models with discrete graphics 647604-001

For use in models with UMA graphics 647603-001

(6) System board (includes replacement thermal material and VGA support bracket)

For use in HP ProBook 6560b models with discrete graphics:

For use in all countries and regions except for Russia and the People's Republic of

For use in Russia and the People's Republic of China 653785-001

● QM67 with WWAN

For use in all countries and regions except for Russia and the People's Republic of

For use in Russia and the People's Republic of China 653787-001

For use in HP ProBook 6560b models with UMA graphics:

● HM65 with WWAN

For use in all countries and regions except for Russia and the People's Republic of

HM65 with WWAN

●

China

646963-001

646965-001

646962-001

For use in Russia and the People's Republic of China 653784-001

Computer major components 27

Item Description Spare part number

For use in all countries and regions except for Russia and the People's Republic of

For use in Russia and the People's Republic of China 654305-001

● QM67 with WWAN

For use in all countries and regions except for Russia and the People's Republic of

For use in Russia and the People's Republic of China 653786-001

For use in HP EliteBook 8560p models:

● Discrete graphics, QM67

For use in all countries and regions except for Russia and the People's Republic of

For use in Russia and the People's Republic of China 653789-001

For use in all countries and regions except for Russia and the People's Republic of

For use in Russia and the People's Republic of China 653788-001

(7) Speaker assembly 641186-001

HM65 without WWAN

●

China

UMA graphics, QM67

●

China

654129-001

646964-001

646967-001

646966-001

(8) Processor

Intel Core i7 processors, Quad Core

2720QM, 2.2-GHz (turbo up to 3.3-GHz) processor 6-MB L3 cache 631254-005

2630QM, 2.0-GHz (turbo up to 2.9-GHz) processor 6-MB L3 cache 635501-005

Intel Core i7 processors, Dual Core

2620M, 2.7-GHz (turbo up to 3.4-GHz) processor 4-MB L3 cache 631252-005

Intel Core i5 processors, Dual Core

2540M, 2.6-GHz (turbo up to 3.3-GHz) processor 3-MB L3 cache

2520M, 2.5-GHz (turbo up to 3.2-GHz) processor 3-MB L3 cache

● Includes thermal grease 631253-005

2410M, 2.3-GHz (turbo up to 2.9-GHz) processor 3-MB L3 cache 638039-005

Intel Core i3 processors, Dual Core

2310M, 2.1-GHz processor 3-MB L3 cache

Includes thermal grease 631255-005

●

NOTE: At temperatures above 30⁰ C (86⁰ F), the Intel Core i3-2310M Processor may run

at decreased performance.

Includes thermal grease 638037-005

●

Intel Celeron processor, Dual Core

28 Chapter 3 Illustrated parts catalog

Item Description Spare part number

B810, 1.6-GHz, with 2-MB L3 cache 646760-005

(9) Modem module

NOTE: The modem module spare part kit does not include a modem module cable. The

modem module cable is included in the Cable Kit, spare part number 646968-001 for use in 6560b models, 641188-001 for use in 8560p models. See Cable Kit spare part number information.

(10) Function board (includes cable) 641187-001

(11) USB board (includes Mylar)

USB 2.0 board for use only in 6560b models 641184-001

USB 3.0 board for use only in 8560p models 641185-001

(12) Bottom cover (includes rubber feet)

NOTE: Make sure to remove the modem plug from the slot in the bottom cover if the

repaired unit includes a modem.

For use with HP ProBook 6560b computer models 644695-001

For use with HP EliteBook 8560p computer models 641182-001

(13) Battery, Li-ion

9-cell (100 WHr, 3.0 Ah) 631243-001

9-cell (73 WHr, 2.2 Ah) 634089-001

6-cell (62 WHr, 2.8 Ah) 628668-001

Cable Kit on page 37 for more

628824-001

6-cell (55 WHr, 2.8 Ah, long life) 628670-001

6-cell (55 WHr, 2.5 Ah) 628666-001

3-cell (31 WHr, 2.8 Ah) 628664-001

(14) Bluetooth module (does not include Bluetooth module cable)

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable.

The Bluetooth module cable is included in the Cable Kit, spare part number 646968-001 for 6560b models and 641188-001 for 8560p models. See Cable Kit spare part number information.

(15) Memory modules (PC3-10600, 1333-MHz, DDR3)

8-GB 634091-001

4-GB 621569-001

2-GB 621565-001

(16) WLAN module

Cable Kit on page 37 for more

537921-001

Computer major components 29

Item Description Spare part number

Intel Wi-Fi Link 6300, 802.11a/b/g/n for use in Andorra, Antigua and Barbuda, Argentina,

Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, the People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kenya, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon, Martinique, US Virgin Islands, Puerto Rico, Nether Antilles, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, the United States, Uruguay, Venezuela, and Vietnam

Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda,

Aruba, the Bahamas, Barbados, Belize, Canada, Guam, Guinea, Haiti, Jamaica, the Nether Antilles, Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, the US Virgin Islands, and the United States

Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Albania, Algeria,

Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

572511-001

582564-001

582564-002

30 Chapter 3 Illustrated parts catalog

Item Description Spare part number

Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania,

Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Intel Wi-Fi Link 1000 for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia,

Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Ukraine, United Arab Emirates, United Kingdom, Uruguay, the US Virgin Islands, the United States, Venezuela, and Vietnam

593836-001

593530-001

Computer major components 31

Item Description Spare part number

Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter for use in Afghanistan, Albania,

Intel Centrino Advanced-N 6205 for use in Afghanistan, Albania, Algeria, Andorra, Angola,

Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

630435-001

631954-001

(17) WWAN modules

HP hs2340 HSPA+ Mobile Broadband Module 632155-001

HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001

(18) RTC battery 641200-001

(19) Optical drive (includes bracket, bezel, and screws)

32 Chapter 3 Illustrated parts catalog

Item Description Spare part number

For use in HP ProBook 6560b models:

● DVD±RW and CD-RW SuperMulti DL Combo Drive 649654-001

For use in HP EliteBook 8560p models:

● Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 651044-001

● DVD-ROM Drive 651041–001

Cable Kit (not illustrated; see

For use in HP ProBook 6560b models 646968-001

For use in HP EliteBook 8560p models 641188-001

(20) Hard drive

750-GB, 7200-rpm 633252-001

500-GB, 7200-rpm, for use in either the hard drive bay or the upgrade drive bay 634919-001

320-GB, 7200-rpm, Self-Encrypting Drive (SED) 626978-001

320-GB, 7200-rpm 641672-001

Blu-ray ROM DVD±RW SuperMulti DL Drive 649655-001

●

DVD-ROM Drive 649653-001

●

Blu-ray ROM DVD±RW SuperMulti DL Drive 651043-001

●

DVD±RW and CD-RW SuperMulti DL Combo Drive 651042-001

●

information)

Cable Kit on page 37 for more Cable Kit spare part number

250-GB, 7200-rpm 635225-001

160-GB solid-state drive 649652-001

128-GB solid-state drive 649651-001

Computer major components 33

Display components

34 Chapter 3 Illustrated parts catalog

Item Description Spare part number

(1) Display bezel

For use with HP ProBook 6560b models with a webcam (bezel includes double-sided

tape)

For use with HP ProBook 6560b models without a webcam (bezel includes double-sided

tape)

For use with HP EliteBook 8560p models with a webcam 641198-001

For use with HP EliteBook 8560p models without a webcam 641199-001

(2) Display hinges (includes left and right hinges, brackets, and covers)

For use with HP ProBook 6560b models 647677-001

For use with HP EliteBook 8560p models 641193-001

(3) Display panel

39.6-cm (15.6-in), HD+, anti-glare, LED, WVA, LVDS 646977-001

39.6-cm (15.6-in), HD anti-glare, LED, SVA, LVDS 646978-001

39.6-cm (15.6-in), FHD anti-glare, LED, WVA, LVDS 646976-001

(4) Webcam module

For use with HP ProBook 6560b models 647599-001

For use with HP EliteBook 8560p models 647601-001

Microphone module

641196-001

641197-001

For use in HP ProBook 6560b models 647600-001

For use in HP EliteBook 8560p models, includes keyboard light 647602-001

(5) Display Cable Kit

For use in HP ProBook 6560b models with HD displays 646969-001

For use in HP ProBook 6560b models with HD+ displays 646970-001

For use in HP EliteBook 8560p models with HD displays 641194-001

For use in HP EliteBook 8560p models with HD+ displays 641195-001

(6) WLAN antennas

Included in Cable Kit, for use in HP ProBook 6560b models

Included in Display Panel Support Kit, for use in HP ProBook 6560b models

Included in Cable Kit, for use in HP EliteBook 8560p models

Included in Display Panel Support Kit, for use in HP ProBook 8560p models

(7) WWAN antennas

Included in Cable Kit, for use in HP ProBook 6560b models

Included in Display Panel Support Kit, for use in HP ProBook 6560b models

Included in Cable Kit, for use in HP EliteBook 8560p models

646968-001

657831-001

641188-001

657829-001

646968-001

657831-001

641188-001

Included in Display Panel Support Kit, for use in HP ProBook 8560p models

657829-001

Display components 35

Item Description Spare part number

(8) Display enclosure

For use in HP ProBook 6560b models

Included in Display Panel Support Kit, for use in HP ProBook 6560b models

For use in HP EliteBook 8560p models

Included in Display Panel Support Kit, for use in HP ProBook 8560p models

Display Panel Support Kit (includes WLAN antennas, WWAN antennas, and display

enclosure)

For use in HP ProBook 8560p models 657829-001

For use in HP ProBook 6560b models 657831-001

Plastics Kit

641202-001

657831-001

641201-001

657829-001

Item Description Spare part number

Plastics Kit for use in HP ProBook 6560b models 646971-001

Plastics Kit for use in HP EliteBook 8560p models 641190-001

(1) Bottom door

(2) Optical drive protective insert

(3) ExpressCard slot protective insert

(4) Display cable covers

36 Chapter 3 Illustrated parts catalog

Cable Kit

Item Description Spare part number

Cable Kit:

For use in HP ProBook 6560b models 646968-001

For use in HP EliteBook 8560p models 641188-001

(1) WWAN antennas

(2) WLAN antennas

(3) Multiple-Input Multiple-Output (MIMO) antenna

(4) Power connector cable

(5) Bluetooth module cable

(6) RJ-11 jack cable

Cable Kit 37

Mass storage devices

Description Spare part number

Optical drive

For use in HP ProBook 6560b models:

Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive 649655-001

●

DVD±RW and CD-RW SuperMulti DL Combo Drive 649654-001

●

● DVD-ROM Drive 649653-001

For use in HP EliteBook 8560p models:

Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 651044-001

●

● Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive 651043-001

DVD±RW and CD-RW SuperMulti DL Combo Drive 651042-001

●

DVD-ROM Drive 651041-001

●

Hard drive

750-GB, 7200-rpm 633252-001

500-GB, 7200-rpm, for use in either the hard drive bay or the upgrade drive bay 634919-001

320-GB, 7200-rpm, Self-Encrypting Drive (SED) 626978-001

320-GB, 7200-rpm 641672-001

250-GB, 7200-rpm 635225-001

160-GB solid-state drive 649652-001

128-GB solid-state drive 649651-001

Hard Drive Hardware Kit (includes hard drive bracket and screws) 644694-001

38 Chapter 3 Illustrated parts catalog

Miscellaneous parts

Description Spare part number

Hard drive cradle 652688-001

Mouse, optical 390632-001

Mouse, USB, travel 434594-001

HP Basic Carrying Case 455084-001

Essential Carrying Case 612757-001

AC adapters

65-W AC adapter 609939-001

65-W AC adapter for use in India 609948-001

90-W AC adapter 609940-001

90-W AC adapter for use in India 609947-001

Power cords:

For use in Argentina 490371-D01

For use in Australia 490371-011

For use in Thailand 490371-201

For use in Brazil 490371-202

For use in Denmark 490371-081

For use in Europe, the Middle East, and Africa 490371-021

For use in India 490371-D61

For use in Israel 490371-BB1

For use in Italy 490371-061

For use in Japan 490371-291

For use in the People's Republic of China 490371-AA1

For use in South Africa 490371-AR1

For use in South Korea 490371-AD1

For use in Switzerland 490371-111

For use in Taiwan 490371-AB1

For use in the United Kingdom 490371-031

For use in the United States 490371-001

Rubber Kit (includes rubber feet and display rubber covers)

For use in HP ProBook 6560b models 646608-001

For use in HP EliteBook 8560p models 641192-001

Screw Kit

Miscellaneous parts 39

Description Spare part number

For use in HP ProBook 6560b models 646972-001

For use in HP EliteBook 8560p models 641191-001

Sequential part number listing

Spare part number

390632-001 Mouse, optical

434594-001 Mouse, USB, travel

455084-001 HP Basic Carrying Case

490371-001 Power cord for use in North America

490371-011 Power cord for use in Australia

490371-021 Power cord for use in Europe, the Middle East, and Africa

490371-031 Power cord for use in the United Kingdom

490371-061 Power cord for use in Italy

490371-081 Power cord for use in Denmark

490371-111 Power cord for use in Switzerland

490371-201 Power cord for use in Thailand

490371-202 Power cord for use in Brazil

490371-291 Power cord for use in Japan

490371-AA1 Power cord for use in the People's Republic of China

490371-AB1 Power cord for use in Taiwan

Description

490371-AD1 Power cord for use in South Korea

490371-AR1 Power cord for use in South Africa

490371-BB1 Power cord for use in Israel

490371-D01 Power cord for use in Argentina

490371-D61 Power cord for use in India

537921-001 Bluetooth module

40 Chapter 3 Illustrated parts catalog

Spare part number

Description

572511-001 Intel Wi-Fi Link 6300, 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina,

582564-001 Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda, Aruba, the

582564-002 Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Albania, Algeria, Andorra, Angola,

Bahamas, Barbados, Belize, Canada, Guam, Guinea, Haiti, Jamaica, the Nether Antilles, Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, the US Virgin Islands, and the United States

Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

593530-001 Intel Wi-Fi Link 1000 for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria,

Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Ukraine, United Arab Emirates, United Kingdom, Uruguay, the US Virgin Islands, the United States, Venezuela, and Vietnam

Sequential part number listing 41

Spare part number

Description

593836-001 Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,

609939-001 65-W AC adapter

609940-001 90-W AC adapter

609947-001 90-W AC adapter for use in India

Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

609948-001 65-W AC adapter for use in India

612757-001 Essential Carrying Case

621565-001 2-GB memory module (PC3-10600, 1333-MHz, DDR3)

621569-001 4-GB memory module (PC3-10600, 1333-MHz, DDR3)

626978-001 320-GB, 7200-rpm hard drive (Self-Encrypting Drive (SED)

628664-001 3-cell, 31 WHr, 2.8 Ah Li-ion battery

628666-001 6-cell, 55 WHr, 2.5 Ah Li-ion battery

628668-001 6-cell, 62 WHr, 2.8 Ah Li-ion battery

628670-001 6-cell, 55 WHr, 2.8 Ah, long life Li-ion battery

628824-001 Modem module

NOTE: The modem module spare part kit does not include a modem module cable. The modem module

cable is included in the Cable Kit, spare part number 646968-001 for 6560b models, 641188-001 for 8560p models. See

Cable Kit on page 37 for more Cable Kit spare part number information.

42 Chapter 3 Illustrated parts catalog

Spare part number

Description

630435-001 Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,

631243-001 9-cell, 100 WHr, 3.0 Ah Li-ion battery

631252-005 Intel Core i7 processor, 2620M, 2.7-GHz (turbo up to 3.4-GHz) processor, 4-MB L3 cache (includes thermal

631253-005 Intel Core i5 processor, 2520M, 2.5-GHz (turbo up to 3.2-GHz) processor, 3-MB L3 cache (includes thermal

grease)

631254-005 Intel Core i7 processor, 2720QM, 2.2-GHz (turbo up to 3.3-GHz) processor, 6-MB L3 cache (includes

631255-005 Intel Core i7 processor, 2540M, 2.6-GHz (turbo up to 3.3-GHz) processor, 3-MB L3 cache (includes thermal

631954-001 Intel Centrino Advanced-N 6205 for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and

thermal grease)

grease)

Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

632155-001 HP hs2340 HSPA+ Mobile Broadband Module

Sequential part number listing 43

Spare part number

633252-001 750-GB, 7200-rpm hard drive

634089-001 9-cell, 73 WHr, 2.2 Ah Li-ion battery

634091-001 8-GB memory module (PC3-10600, 1333-MHz, DDR3)

634400-001 HP un2430 EV-DO/HSPA Mobile Broadband Module

634919-001 500-GB, 7200-rpm hard drive, for use in either the hard drive bay or the upgrade drive bay

635225-001 250-GB, 7200-rpm hard drive

635501-005 Intel Core i7 processor, 2630QM, 2.0-GHz (turbo up to 2.9-GHz), 6-MB L3 cache (includes thermal grease)

638037-005 Intel Core i3 processor, 2310M, 2.1-GHz, 3-MB L3 cache (includes thermal grease)

638039-005 Intel Core i5 processor, 2410M, 2.3-GHz (turbo up to 2.9-GHz), 3-MB L3 cache (includes thermal grease)

Description

641179-001 Keyboard with pointing stick for use in HP ProBook 6560b models in the United States (includes keyboard

641179-031 Keyboard with pointing stick for use in HP ProBook 6560b models in the United Kingdom (includes

641179-041 Keyboard with pointing stick for use in HP ProBook 6560b models in Germany (includes keyboard and

641179-051 Keyboard with pointing stick for use in HP ProBook 6560b models in France (includes keyboard and

641179-061 Keyboard with pointing stick for use in HP ProBook 6560b models in Italy (includes keyboard and pointing

641179-071 Keyboard with pointing stick for use in HP ProBook 6560b models in Spain (includes keyboard and pointing

641179-081 Keyboard with pointing stick for use in HP ProBook 6560b models in Denmark (includes keyboard and

641179-091 Keyboard with pointing stick for use in HP ProBook 6560b models in Norway (includes keyboard and

641179-121 Keyboard with pointing stick for use in HP ProBook 6560b models in French Canada (includes keyboard

641179-131 Keyboard with pointing stick for use in HP ProBook 6560b models in Portugal (includes keyboard and

641179-141 Keyboard with pointing stick for use in HP ProBook 6560b models in Turkey (includes keyboard and

and pointing stick cables)

keyboard and pointing stick cables)

pointing stick cables)

stick cables)

pointing stick cables)

and pointing stick cables)

pointing stick cables)

641179-161 Keyboard with pointing stick for use in HP ProBook 6560b models in Latin America (includes keyboard and

641179-171 Keyboard with pointing stick for use in HP ProBook 6560b models in Saudi Arabia (includes keyboard and

641179-201 Keyboard with pointing stick for use in HP ProBook 6560b models in Brazil (includes keyboard and pointing

641179-211 Keyboard with pointing stick for use in HP ProBook 6560b models in Hungary (includes keyboard and

641179-251 Keyboard with pointing stick for use in HP ProBook 6560b models in Russia (includes keyboard and

pointing stick cables)

stick cables)

pointing stick cables)

44 Chapter 3 Illustrated parts catalog

Spare part number

Description

641179-261 Keyboard with pointing stick for use in HP ProBook 6560b models in Bulgaria (includes keyboard and

641179-281 Keyboard with pointing stick for use in HP ProBook 6560b models in Thailand (includes keyboard and

641179-291 Keyboard with pointing stick for use in HP ProBook 6560b models in Japan (includes keyboard and pointing

641179-A41 Keyboard with pointing stick for use in HP ProBook 6560b models in Belgium (includes keyboard and

641179-A81 Keyboard with pointing stick for use in HP ProBook 6560b models in the Czech Republic (includes

641179-AB1 Keyboard with pointing stick for use in HP ProBook 6560b models in Taiwan (includes keyboard and

641179-AD1 Keyboard with pointing stick for use in HP ProBook 6560b models in South Korea (includes keyboard and

641179-B31 Keyboard with pointing stick for use in HP ProBook 6560b models in the Netherlands and Europe (includes

641179-B71 Keyboard with pointing stick for use in HP ProBook 6560b models in Sweden (includes keyboard and

641179-BB1 Keyboard with pointing stick for use in HP ProBook 6560b models in Israel (includes keyboard and pointing

641179-BG1 Keyboard with pointing stick for use in HP ProBook 6560b models in Switzerland (includes keyboard and

pointing stick cables)

stick cables)

pointing stick cables)

keyboard and pointing stick cables)

pointing stick cables)

keyboard and pointing stick cables)

pointing stick cables)

stick cables)

pointing stick cables)

641179-D61 Keyboard with pointing stick for use in HP ProBook 6560b models in India (includes keyboard and pointing

641179-DD1 Keyboard with pointing stick for use in HP ProBook 6560b models in Iceland (includes keyboard and

641179-DH1 Keyboard with pointing stick for use in HP ProBook 6560b models in the Netherlands (includes keyboard

641179-DJ1 Keyboard with pointing stick for use in HP ProBook 6560b models in Greece (includes keyboard and

641179-DW1 Keyboard with pointing stick for use in HP ProBook 6560b models in the French Arabic region (includes

641180-001 Keyboard without pointing stick for use in HP ProBook 6560b models in the United States (includes

641180-031 Keyboard without pointing stick for use in HP ProBook 6560b models in the United Kingdom (includes

641180-041 Keyboard without pointing stick for use in HP ProBook 6560b models in Germany (includes keyboard

641180-051 Keyboard without pointing stick for use in HP ProBook 6560b models in France (includes keyboard cable)

641180-061 Keyboard without pointing stick for use in HP ProBook 6560b models in Italy (includes keyboard cable)

641180-071 Keyboard without pointing stick for use in HP ProBook 6560b models in Spain (includes keyboard cable)

641180-081 Keyboard without pointing stick for use in HP ProBook 6560b models in Denmark (includes keyboard cable)

stick cables)

pointing stick cables)

and pointing stick cables)

pointing stick cables)

keyboard and pointing stick cables)

keyboard cable)

cable)

Sequential part number listing 45

Spare part number

641180-091 Keyboard without pointing stick for use in HP ProBook 6560b models in Norway (includes keyboard cable)

Description

641180-121 Keyboard without pointing stick for use in HP ProBook 6560b models in French Canada (includes keyboard

641180-131 Keyboard without pointing stick for use in HP ProBook 6560b models in Portugal (includes keyboard cable)

641180-141 Keyboard without pointing stick for use in HP ProBook 6560b models in Turkey (includes keyboard cable)

641180-161 Keyboard without pointing stick for use in HP ProBook 6560b models in Latin America (includes keyboard

641180-171 Keyboard without pointing stick for use in HP ProBook 6560b models in Saudi Arabia (includes keyboard

641180-201 Keyboard without pointing stick for use in HP ProBook 6560b models in Brazil (includes keyboard cable)

641180-211 Keyboard without pointing stick for use in HP ProBook 6560b models in Hungary (includes keyboard cable)

641180-251 Keyboard without pointing stick for use in HP ProBook 6560b models in Russia (includes keyboard cable)

641180-261 Keyboard without pointing stick for use in HP ProBook 6560b models in Bulgaria (includes keyboard cable)

641180-281 Keyboard without pointing stick for use in HP ProBook 6560b models in Thailand (includes keyboard cable)

641180-291 Keyboard without pointing stick for use in HP ProBook 6560b models in Japan (includes keyboard cable)

641180-A41 Keyboard without pointing stick for use in HP ProBook 6560b models in Belgium (includes keyboard cable)

641180-A81 Keyboard without pointing stick for use in HP ProBook 6560b models in the Czech Republic (includes

641180-AB1 Keyboard without pointing stick for use in HP ProBook 6560b models in Taiwan (includes keyboard cable)

cable)

keyboard cable)

641180-AD1 Keyboard without pointing stick for use in HP ProBook 6560b models in South Korea (includes keyboard

cable)

641180-B31 Keyboard without pointing stick for use in HP ProBook 6560b models in the Netherlands and Europe

(includes keyboard cable)

641180-B71 Keyboard without pointing stick for use in HP ProBook 6560b models in Sweden (includes keyboard cable)

641180-BB1 Keyboard without pointing stick for use in HP ProBook 6560b models in Israel (includes keyboard cable)

641180-BG1 Keyboard without pointing stick for use in HP ProBook 6560b models in Switzerland (includes keyboard

641180-D61 Keyboard without pointing stick for use in HP ProBook 6560b models in India (includes keyboard cable)

641180-DD1 Keyboard without pointing stick for use in HP ProBook 6560b models in Iceland (includes keyboard cable)

641180-DH1 Keyboard without pointing stick for use in HP ProBook 6560b models in the Netherlands (includes keyboard

641180-DJ1 Keyboard without pointing stick for use in HP ProBook 6560b models in Greece (includes keyboard cable)

641180-DW1 Keyboard without pointing stick for use in HP ProBook 6560b models in the French Arabic region (includes

641181-001 Keyboard with pointing stick for use in HP EliteBook 8560p models in the United States (includes keyboard

641181-031 Keyboard with pointing stick for use in HP EliteBook 8560p models in the United Kingdom (includes

cable)

keyboard cable)

and pointing stick cables)

keyboard and pointing stick cables)

46 Chapter 3 Illustrated parts catalog

Spare part number

Description

641181-041 Keyboard with pointing stick for use in HP EliteBook 8560p models in Germany (includes keyboard and

641181-051 Keyboard with pointing stick for use in HP EliteBook 8560p models in France (includes keyboard and

641181-061 Keyboard with pointing stick for use in HP EliteBook 8560p models in Italy (includes keyboard and pointing

641181-071 Keyboard with pointing stick for use in HP EliteBook 8560p models in Spain (includes keyboard and

641181-081 Keyboard with pointing stick for use in HP EliteBook 8560p models in Denmark (includes keyboard and

641181-091 Keyboard with pointing stick for use in HP EliteBook 8560p models in Norway (includes keyboard and

641181-121 Keyboard with pointing stick for use in HP EliteBook 8560p models in French Canada (includes keyboard

641181-131 Keyboard with pointing stick for use in HP EliteBook 8560p models in Portugal (includes keyboard and

641181-141 Keyboard with pointing stick for use in HP EliteBook 8560p models in Turkey (includes keyboard and

641181-161 Keyboard with pointing stick for use in HP EliteBook 8560p models in Latin America (includes keyboard and

641181-171 Keyboard with pointing stick for use in HP EliteBook 8560p models in Saudi Arabia (includes keyboard and

pointing stick cables)

stick cables)

pointing stick cables)

and pointing stick cables)

pointing stick cables)

641181-201 Keyboard with pointing stick for use in HP EliteBook 8560p models in Brazil (includes keyboard and

641181-211 Keyboard with pointing stick for use in HP EliteBook 8560p models in Hungary (includes keyboard and

641181-251 Keyboard with pointing stick for use in HP EliteBook 8560p models in Russia (includes keyboard and

641181-261 Keyboard with pointing stick for use in HP EliteBook 8560p models in Bulgaria (includes keyboard and

641181-281 Keyboard with pointing stick for use in HP EliteBook 8560p models in Thailand (includes keyboard and

641181-291 Keyboard with pointing stick for use in HP EliteBook 8560p models in Japan (includes keyboard and

641181-A41 Keyboard with pointing stick for use in HP EliteBook 8560p models in Belgium (includes keyboard and

641181-A81 Keyboard with pointing stick for use in HP EliteBook 8560p models in the Czech Republic (includes

641181-AB1 Keyboard with pointing stick for use in HP EliteBook 8560p models in Taiwan (includes keyboard and

641181-AD1 Keyboard with pointing stick for use in HP EliteBook 8560p models in South Korea (includes keyboard and

641181-B31 Keyboard with pointing stick for use in HP EliteBook 8560p models in the Netherlands and Europe

pointing stick cables)

keyboard and pointing stick cables)

pointing stick cables)

(includes keyboard and pointing stick cables)

Sequential part number listing 47

Spare part number

Description

641181-B71 Keyboard with pointing stick for use in HP EliteBook 8560p models in Sweden (includes keyboard and

641181-BB1 Keyboard with pointing stick for use in HP EliteBook 8560p models in Israel (includes keyboard and

641181-BG1 Keyboard with pointing stick for use in HP EliteBook 8560p models in Switzerland (includes keyboard and

641181-D61 Keyboard with pointing stick for use in HP EliteBook 8560p models in India (includes keyboard and pointing

641181-DD1 Keyboard with pointing stick for use in HP EliteBook 8560p models in Iceland (includes keyboard and

641181-DH1 Keyboard with pointing stick for use in HP EliteBook 8560p models in the Netherlands (includes keyboard

641181-DJ1 Keyboard with pointing stick for use in HP EliteBook 8560p models in Greece (includes keyboard and

641181-DW1 Keyboard with pointing stick for use in HP EliteBook 8560p models in the French Arabic region (includes

641182-001 Bottom cover for use with HP EliteBook 8560p computer models

641183-001 Fan

641184-001 USB 2.0 board for use only in 6560b models (includes Mylar)

641185-001 USB 3.0 board for use only in 8560p models (includes Mylar)

pointing stick cables)

stick cables)

pointing stick cables)

and pointing stick cables)

pointing stick cables)

keyboard and pointing stick cables)

641186-001 Speaker assembly

641187-001 Function board with cable

641188-001 Cable Kit for use in HP EliteBook 8560p models (see

information)

641190-001 Plastics Kit for use in HP EliteBook 8560p models

641191-001 Screw Kit for use in HP EliteBook 8560p models

641192-001 Rubber Kit for use with model 8560p (includes rubber feet and display rubber covers)

641193-001 Display Hinge Kit for use in HP EliteBook 8560p models (includes left and right hinges, brackets, and

covers)

641194-001 Display Cable Kit for use in HP EliteBook 8560p models with HD displays

641195-001 Display Cable Kit for use in HP EliteBook 8560p models with HD+ displays

641196-001 Display bezel for use with HP ProBook 6560b models with a webcam (bezel includes double-sided tape)

641197-001 Display bezel for use with HP ProBook 6560b models without a webcam (bezel includes double-sided tape)

641198-001 Display bezel for use with HP EliteBook 8560p models with a webcam

641199-001 Display bezel for use with HP EliteBook 8560p models without a webcam

641200-001 RTC battery

641201-001 Display enclosure for use in 8560p models

Cable Kit on page 37 for more Cable Kit spare part

641202-001 Display enclosure for use in 6560b models

48 Chapter 3 Illustrated parts catalog

Spare part number

641203-001 Top cover with Touchpad for use with 6560b models

641204-001 Top cover with fingerprint reader, without pointing stick, for use with 6560b models

641205-001 Top cover with fingerprint reader and pointing stick for use with 6560b models

641206-001 Top cover with pointing stick, without fingerprint reader for use with 6560b models

641207-001 Top cover with fingerprint reader and pointing stick for use with 8560p models

641208-001 Top cover with pointing stick, without fingerprint reader for use with 8560p models

641672-001 320-GB, 7200-rpm hard drive

644694-001 Hard Drive Hardware Kit (includes hard drive bracket and screws)

644695-001 Bottom cover for use with HP ProBook 6560b computer models

646608-001 Rubber Kit for use with model 6560b (includes rubber feet and display rubber covers)

646760-005 Intel Celeron processor, B810, 1.6-GHz, 2-MB L3 cache

646962-001 System board for use in HP ProBook 6560b computers with UMA graphics, HM65 boards, and WWAN (use

646963-001 System board for use in HP ProBook 6560b computers with discrete graphics, HM65 boards, and WWAN

646964-001 System board for use in HP ProBook 6560b computers with UMA graphics, QM67 boards, and WWAN (use

Description

in all countries and regions except for Russia and the People's Republic of China)

(use in all countries and regions except for Russia and the People's Republic of China)

in all countries and regions except for Russia and the People's Republic of China)

646965-001 System board for use in HP ProBook 6560b computers with discrete graphics, QM67 boards, and WWAN

(use in all countries and regions except for Russia and the People's Republic of China)

646966-001 System board for use in HP EliteBook 8560p computers with UMA graphics (use in all countries and

regions except for Russia and the People's Republic of China)

646967-001 System board for use in HP EliteBook 8560p computers with discrete graphics (use in all countries and

regions except for Russia and the People's Republic of China)

646968-001 Cable Kit for use in HP ProBook 6560b models (see

information)

646969-001 Display Cable Kit for use in HP ProBook 6560b models with HD displays

646970-001 Display Cable Kit for use in HP ProBook 6560b models with HD+ displays

646971-001 Plastics Kit for use in HP ProBook 6560b models (see

part information)

646972-001 Screw Kit for use in HP ProBook 6560b models

646976-001 Display panel, 39.6-cm (15.6-in), FHD anti-glare, LED, WVA, LVDS

646977-001 Display panel, 39.6-cm (15.6-in), HD+, anti-glare, LED, LVDS

646978-001 Display panel, 39.6-cm (15.6-in), HD anti-glare, LED, SVA, LVDS

647599-001 Webcam module for use in HP ProBook 6560b models

647600-001 Microphone module for use in HP ProBook 6560b models

Cable Kit on page 37 for more Cable Kit spare part

Plastics Kit on page 36 for more Plastics Kit spare

647601-001 Webcam module for use in HP ProBook 8560p models

647602-001 Microphone module, including keyboard light, for use in HP EliteBook 8560p models

Sequential part number listing 49

Spare part number

647603-001 Heat sink for use in computers with UMA graphics

647604-001 Heat sink for use in computers with discrete graphics

647677-001 Display hinges for use in HP ProBook 6560b models (includes left and right hinges, brackets, and covers)

649651-001 128-GB solid-state drive (SSD)

649652-001 160-GB solid-state drive (SSD)

649653-001 DVD-ROM drive for use in HP ProBook 6560b models

649654-001 DVD±RW and CD-RW SuperMulti DL combo drive for use in HP ProBook 6560b models

649655-001 Blu-ray ROM DVD±RW SuperMulti DL Drive for use in HP ProBook 6560b models

651041-001 DVD-ROM drive for use in HP EliteBook 8560p models

651042-001 DVD±RW and CD-RW SuperMulti DL combo drive for use in HP EliteBook 8560p models

651043-001 Blu-ray ROM DVD±RW SuperMulti DL Drive for use in HP EliteBook 8560p models

651044-001 Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive for use in HP EliteBook 8560p models

652688-001 Hard drive cradle

Description

653784-001 System board for use in HP ProBook 6560b computers with UMA graphics, HM65 boards, and WWAN (use

653785-001 System board for use in HP ProBook 6560b computers with discrete graphics, HM65 boards, and WWAN

653786-001 System board for use in HP ProBook 6560b computers with UMA graphics, QM67 boards, and WWAN (use

653787-001 System board for use in HP ProBook 6560b computers with discrete graphics, QM67 boards, and WWAN

653788-001 System board for use in HP EliteBook 8560p computers with UMA graphics (use in Russia and the

653789-001 System board for use in HP EliteBook 8560p computers with discrete graphics (use in Russia and the

654129-001 System board for use in HP ProBook 6560b computers with UMA graphics, HM65 boards, and no WWAN

654305-001 System board for use in HP ProBook 6560b computers with UMA graphics, HM65 boards, and no WWAN

657829-001 Display Panel Support Kit for use in HP ProBook 8560p models

657831-001 Display Panel Support Kit for use in HP ProBook 6560b models

in Russia and the People's Republic of China)

(use in Russia and the People's Republic of China)

in Russia and the People's Republic of China)

(use in all countries and regions except for Russia and the People's Republic of China)

People's Republic of China)

(use in all countries and regions except for Russia and the People's Republic of China)

(use in Russia and the People's Republic of China)

50 Chapter 3 Illustrated parts catalog

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

● Flat-bladed screwdriver

● Phillips P0 and P1 screwdrivers

Torx T8 screwdriver

●

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.

Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Preliminary replacement requirements 51

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

52 Chapter 4 Removal and replacement procedures

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, and then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Preliminary replacement requirements 53

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

● To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

Protect ESD-sensitive parts and assemblies with conductive or approved containers or

●

packaging.

● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive

●

foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that

●

mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

● Cover the workstation with approved static-shielding material.

Use a wrist strap connected to a properly grounded work surface and use properly grounded

●

tools and equipment.

● Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe

●

materials.

● Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and

Styrofoam.

● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle

these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

●

● Turn off power and input signals before inserting or removing connectors or test equipment.

54 Chapter 4 Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible

straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)

●

can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

● Conductive tabletop workstations with ground cords of one megohm resistance

● Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

● Metal tote boxes

● Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Preliminary replacement requirements 55

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

Product name (1). This is the product name affixed to the front of the computer.

●

Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.

●

Part number/Product number (p/n) (3). This number provides specific information about the

●

product's hardware components. The part number helps a service technician to determine what components and parts are needed.

Warranty period (4). This number describes the duration (in years) of the warranty period for the

●

computer.

56 Chapter 4 Removal and replacement procedures

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 646608-001 for HP ProBook 6560b models and 641192-001 for HP EliteBook 8560p models. There are 5 rubber feet that attach to the bottom cover in the locations illustrated below.

Component replacement procedures 57

Battery

Description Spare part number

9-cell, 100 WHr, 3.0 Ah Li-ion battery 631243-001

9-cell, 73 WHr, 2.2 Ah Li-ion battery 634089-001

6-cell, 62 WHr, 2.8 Ah Li-ion battery 628668-001

6-cell, 55 WHr, 2.8 Ah, long life Li-ion battery 628670-001

6-cell, 55 WHr, 2.5 Ah Li-ion battery 628666-001

3-cell, 31 WHr, 2.8 Ah Li-ion battery 628664-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

Remove the battery:

1. Position the computer upside-down on a flat surface, with the battery bay toward you.

2. Slide the battery release latch (1) to release the battery.

3. Remove the battery (2) from the computer.

Install the battery by inserting it into the battery bay until you hear a click.

58 Chapter 4 Removal and replacement procedures

Display assembly (panel, bezel, webcam, microphone)

All display assemblies include WLAN antenna transceivers and cables. WWAN models include 2 WWAN antenna transceivers and cables.

NOTE: Full hinge-up displays are not spared.

This section describes removing components that do not require that you entirely remove the display assembly from the computer. You can remove the display bezel, webcam/microphone module, and display panel with the display assembly still attached to the computer.

To remove the remaining display components, including the display brackets, antennas, cable, and enclosure, you must remove the entire display assembly from the computer. See

and components (whole hinge-up, cable, antennas, hinges, enclosure) on page 111 for more

information about removing the remaining components.

Description Spare part number

Display panels

39.6-cm (15.6-in), FHD anti-glare, LED, WVA, LVDS 646976-001

39.6-cm (15.6-in), HD+, anti-glare, LED, WVA, LVDS 646977-001

39.6-cm (15.6-in), HD anti-glare, LED, SVA, LVDS 646978-001

Display bezels

Display assembly

For use in HP ProBook 6560b models with a webcam (bezel includes double-sided tape) 641196-001

For use in HP ProBook 6560b models without a webcam (bezel includes double-sided tape) 641197-001

For use in HP EliteBook 8560p models with a webcam 641198-001

For use in HP EliteBook 8560p models without a webcam 641199-001

Webcam module

HP ProBook 6560b models 647599-001

HP EliteBook 8560p models 647601-001

Microphone module

HP ProBook 6560b models 647600-001

HP EliteBook 8560p models (includes keyboard light) 647602-001

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 58).

Component replacement procedures 59

Remove the display assembly:

1. Position the computer right-side up with the front toward you.

2. Open the computer as far as possible.

3. To replace the display bezel, remove the two rubber screw covers (1) and the two Phillips

PM2.5×5.0 screws (2) in the bottom corners of the display bezel.

4. Flex the top (1) of the bezel, the inside edges of the left and right sides (2), and then the bottom

(3) of the bezel until it disengages from the display enclosure.

5. Remove the display bezel (4).

60 Chapter 4 Removal and replacement procedures

6. If it is necessary to replace the webcam module from the display enclosure, gently pull the

webcam module away from the double-sided tape on the display enclosure (1), disconnect the webcam cable from the module (2), and then remove the webcam (3).

7. If it is necessary to replace the display panel, remove the six Phillips PM2.5×5.0 screws (1) at

the bottom and two Phillips PM2.5×5.0 screws (2) at the top that secure the panel to the display enclosure.

8. Pivot the display panel upward until it sits at a 90 degree angle (3).

9. Disconnect the display panel cable from the back of the display panel (1).

10. Remove the eight Phillips PM2.5×4.0 screws (2) that secure the display panel to the brackets.

Component replacement procedures 61

11. Slide the display panel up and out of the hinges (3).

Reverse this procedure to reassemble and install the display assembly.

62 Chapter 4 Removal and replacement procedures

SIM

NOTE: This section applies only to computer models with WWAN capability.

NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the

computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer.

Before removing the SIM, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Remove the SIM:

1. Press in on the SIM (1). (The module is partially ejected from the SIM slot.)

2. Remove the SIM (2) from the SIM slot.

Battery on page 58).

Reverse this procedure to install the SIM.

Component replacement procedures 63

Bottom door

The bottom door is available in the Plastics Kit, spare part number 646971-001 for HP ProBook 6560b models and 641190-001 for HP EliteBook 8560p models.

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Remove the bottom door:

1. Position the computer upside-down on a flat surface, with the battery bay toward you.

2. Slide the release latch (1) and remove the locking screw (if installed) (2).

3. Slide the release latch (3) to disengage the door from the computer.

4. Slide the door toward the front of the computer (4), and then lift the door off the computer (5).

Battery on page 58).

Reverse the removal procedures to install the bottom door.

64 Chapter 4 Removal and replacement procedures

Optical drive

NOTE: All optical drive spare part kits include an optical drive bezel.

Description Spare part number

For use in HP ProBook 6560b models:

Blu-ray ROM DVD±RW SuperMulti DL Drive 649655-001

DVD±RW and CD-RW SuperMulti DL Combo Drive 649654-001

DVD-ROM Drive 649653-001

For use in HP EliteBook 8560p models:

Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 651044-001

Blu-ray ROM DVD±RW SuperMulti DL Drive 651043-001

DVD±RW and CD-RW SuperMulti DL Combo Drive 651042-001

DVD-ROM Drive 651041-001

Before removing the optical drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the bottom door (see

Battery on page 58).

Bottom door on page 64).

Remove the optical drive:

1. Position the computer upside-down with the right side toward you.

2. Loosen the captive Phillips screw (1) that secures the optical drive to the computer.

3. Push the optical drive tab (2) to release the optical drive from the computer.

Component replacement procedures 65

4. Remove the optical drive (3) from the computer.

5. If it is necessary to replace the optical drive bracket, position the optical drive with the rear

toward you.

6. Remove the three Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the

optical drive.

7. Remove the optical drive bracket (2).

Reverse this procedure to install an optical drive.

66 Chapter 4 Removal and replacement procedures

Upgrade bay

Description Spare part number

500-GB, 7200-rpm hard drive 634919-001

Before removing a drive from the upgrade bay, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the bottom door (see

Battery on page 58).

Bottom door on page 64).

Remove the drive from the upgrade bay:

1. Position the computer upside-down with the right side toward you.

2. Remove the four Phillips PM2.0×4.0 screws that secure the drive assembly into the upgrade

bay.

3. Loosen the captive Phillips screw that secures the drive in the bay (1).

4. Push the drive tab (2) to release the drive from the computer.

Component replacement procedures 67

5. Remove the drive assembly (3) from the computer.

Reverse this procedure to install the drive into the upgrade bay.

68 Chapter 4 Removal and replacement procedures

Hard drive

NOTE: All hard drive spare part kits include a hard drive bracket and screws.

Description Spare part number

750-GB, 7200-rpm hard drive 633252-001

500-GB, 7200-rpm hard drive, for use in either the hard drive bay or the upgrade drive bay 634919-001

320-GB, 7200-rpm hard drive 641672-001

320-GB, 7200-rpm hard drive (Self-Encrypting Drive (SED)) 626978-001

250-GB, 7200-rpm hard drive 635225-001

160-GB solid-state drive 649652-001

128-GB solid-state drive 649651-001

Hard Drive Hardware Kit (includes hard drive bracket and screws) 644694-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the bottom door (see

Battery on page 58).

Bottom door on page 64).

Remove the hard drive:

1. Position the computer upside-down, with the battery bay toward you.

2. Loosen the three captive Phillips screws (1) that secure the hard drive to the computer.

3. Grasp the Mylar tab on the hard drive and slide the hard drive to the right (2) to disconnect it

from the system board connector.

Component replacement procedures 69

4. Remove the hard drive (3) from the hard drive bay.

5. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×5.0 hard drive

bracket screws (1) from each side of the hard drive (4 total screws).

6. Lift the bracket (2) straight up to remove it from the hard drive.

Reverse this procedure to reassemble and install the hard drive.

70 Chapter 4 Removal and replacement procedures

RTC battery

Description Spare part number

RTC battery 641200-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the bottom door (see

Battery on page 58).

Bottom door on page 64).

Remove the RTC battery:

1. Position the computer upside-down, with the front toward you.

2. Remove the battery from the slot as far as the attached cable will allow (1).

3. Disconnect the battery cable from the system board (2).

Reverse this procedure to install the RTC battery.

Component replacement procedures 71

Memory modules

NOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of the

computer.

Description Spare part number

2-GB (PC3-10600, 1333-MHz, DDR3) 621565-001

4-GB (PC3-10600, 1333-MHz, DDR3) 621569-001

8-GB (PC3-10600, 1333-MHz, DDR3) 634091-001

Update BIOS before adding memory modules

Before adding new memory, make sure you update the computer to the latest BIOS.

CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may

result in various system problems.

To update BIOS:

1. Navigate to

www.hp.com.

2. Click Support & Drivers > click Drivers & Software.

3. In the Enter a product name/number box, type the computer model information, and then click

Search.

4. Click the link for the computer model.

5. Select the operating system, and then click Next.

6. Under Step 2: Select a Download, click the BIOS link.

7. Click the link for the most recent BIOS.

8. Click the Download button, and then follow the on-screen instructions.

Before removing the memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 58).

5. Remove the bottom door (see

Bottom door on page 64).

Remove the memory module:

1. Position the computer upside-down with the battery bay toward you.

2. Spread the retaining tabs (1) on each side of the memory module slot to release the memory

module. (The edge of the module opposite the slot rises away from the computer.)

72 Chapter 4 Removal and replacement procedures

3. Remove the memory module (2) by pulling the module away from the slot at an angle.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the

memory module slot.

NOTE: The computer uses two memory slots. The top slot houses the expansion memory

module and is shown in the first image below. The bottom slot houses the primary memory module and is shown in the second image below.

Reverse this procedure to install a memory module.

Component replacement procedures 73

WWAN module

CAUTION: The WWAN module and the WLAN module are not interchangeable.

Description Spare part number

HP hs2340 HSPA+ Mobile Broadband Module 632155-001

HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001

Before removing the WWAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the SIM (see

6. Remove the bottom door (see

Battery on page 58).

SIM on page 63).

Bottom door on page 64).

Remove the WWAN module:

1. Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module.

NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The

blue WWAN antenna cable is connected to the WWAN module “Aux” terminal.

2. Remove the two Phillips PM2.0×3.0 screws (2) that secure the WWAN module to the computer.

(The edge of the module opposite the slot rises away from the computer.)

74 Chapter 4 Removal and replacement procedures

3. Remove the WWAN module (3) by pulling the module away from the slot at an angle.

NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion.

Figure 4-1 Removing the WWAN module

NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the

protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WWAN module.

Component replacement procedures 75

WLAN module

CAUTION: The WLAN module and the WWAN module are not interchangeable.

Description Spare part number

Intel Wi-Fi Link 6300, 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, the People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kenya, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon, Martinique, US Virgin Islands, Puerto Rico, Nether Antilles, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, the United States, Uruguay, Venezuela, and Vietnam

Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda, Aruba, the Bahamas, Barbados, Belize, Canada, Guam, Guinea, Haiti, Jamaica, the Nether Antilles, Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, the US Virgin Islands, and the United States

Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Albania, Algeria, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

572511-001

582564-001

582564-002

76 Chapter 4 Removal and replacement procedures

Description Spare part number

Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Intel Wi-Fi Link 1000 for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Ukraine, United Arab Emirates, United Kingdom, Uruguay, the US Virgin Islands, the United States, Venezuela, and Vietnam

593836-001

593530-001

Component replacement procedures 77

Description Spare part number

Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Intel Centrino Advanced-N 6205 for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

630435-001

631954-001

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

78 Chapter 4 Removal and replacement procedures

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the bottom door (see

Battery on page 58).

Bottom door on page 64).

Remove the WLAN module:

1. Position the computer right-side up with the battery bay toward you.

2. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal

labeled “1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal labeled “2”. If the computer is equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN antenna cable connects to the middle terminal on the WLAN module.

3. Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the computer.

(The edge of the module opposite the slot rises away from the computer.)

Component replacement procedures 79

4. Remove the WLAN module (3) by pulling the module away from the slot at an angle.

NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion.

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the

protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.

80 Chapter 4 Removal and replacement procedures

Bluetooth module

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The

Bluetooth module cable is included in the Cable Kit, spare part number 646968-001 for use in 6560b models and 641188-001 for use in 8560p models. See part number information.

Description Spare part number

Bluetooth module 537921-001

Before removing the Bluetooth module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

Cable Kit on page 37 for more Cable Kit spare

4. Remove the battery (see

5. Remove the bottom door (see

Battery on page 58).

Bottom door on page 64).

Remove the Bluetooth module:

1. Position the computer upside-down with the front toward you.

Component replacement procedures 81

2. Lift the module straight up out of the computer (1), and then disconnect the cable (2) from the

module.

3. Remove the module from the computer.

Reverse this procedure to install the Bluetooth module.

82 Chapter 4 Removal and replacement procedures

Modem module

NOTE: The modem module spare part kit does not include a modem module cable. The modem

module cable is included in the Cable Kit, spare part number 646968-001 for use in 6560b models, 641188-001 for use in 8560p models. See number information.

Description Spare part number

Modem module 628824-001

Before removing the modem module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

Cable Kit on page 37 for more Cable Kit spare part

4. Remove the battery (see

5. Remove the bottom door (see

Battery on page 58).

Bottom door on page 64).

Remove the modem module:

1. Position the computer upside-down with the front toward you.

2. Remove the two Phillips PM2.0×3.0 screws (1) that secure the modem module to the system

board.

3. Disconnect the modem module (2) from the system board by lifting it straight up.

Component replacement procedures 83

4. Disconnect the modem module cable (3) from the modem module.

Reverse this procedure to install the modem module.

84 Chapter 4 Removal and replacement procedures

Fan

Description Spare part number

Fan 641183-001

Before removing the fan, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the bottom door (see

Battery on page 58).

Bottom door on page 64).

Remove the fan:

1. Position the computer upside-down with the front toward you.

2. Loosen the three captive Phillips screws (1) that secure the fan to the bottom cover.

3. Rotate the right side of the fan upward at an angle (2), and then lift the fan up to gain access to

the system board connector.

4. Disconnect the fan cable (3) from the system board.

Reverse this procedure to install the fan.

Component replacement procedures 85

NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of

the computer.

The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Heat sink

All heat sink spare part kits include replacement thermal material, including thermal grease and pads.

Description Spare part number

Heat sink for use in computers with UMA graphics 647603-001

Heat sink for use in computers with discrete graphics 647604-001

Before removing the heat sink, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

the computer on, and then shut it down through the operating system.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the bottom door (see

6. Remove the fan (see

Battery on page 58).

Bottom door on page 64).

Fan on page 85).

Remove the heat sink:

1. Position the computer upside-down with the front toward you.

2. If removing the discrete heat sink, in the order indicated, loosen the captive Phillips screws (1)

that secure the heat sink to the system board.

3. Lift the heat sink up at an angle (2).

86 Chapter 4 Removal and replacement procedures

4. Pull the heat sink away from the side of the computer to remove it (3).

5. If removing the UMA heat sink, in the order indicated, loosen the captive Phillips screws (1) that

secure the heat sink to the system board.

6. Lift the heat sink up at an angle (2).

Component replacement procedures 87

7. Pull the heat sink away from the side of the computer to remove it (3).

NOTE: For discrete models, thoroughly clean thermal material from the surfaces of the system

board components (1)(3)(5), the heat sink (2)(4)(6) each time you remove the heat sink. All heat sink and processor spare part kits include thermal material.

In the following illustration, the location denoted by callout (2) on the heat sink uses thermal grease. The location denoted by callout (4) on the heat sink uses a GPU thermal pad. The location denoted by callout (6) on the heat sink uses a PCH thermal pad.

88 Chapter 4 Removal and replacement procedures

NOTE: For UMA models, thoroughly clean thermal material from the surfaces of the system board

(1)(3) and heat sink (2)(4) each time you remove the heat sink. All heat sink and processor spare part

kits include thermal material.

In the following illustration, the location denoted by callout (2) on the heat sink uses thermal grease. The location denoted by callout (4) on the heat sink uses a PCH thermal pad.

Reverse this procedure to install the heat sink.

Component replacement procedures 89

Processor

NOTE: All processor spare part kits include replacement thermal material, including thermal grease

and pads.

Description Spare part number

Intel Core i7 processors, Quad Core

2720QM, 2.2-GHz (turbo up to 3.3-GHz) processor with 6-MB L3 cache (includes thermal grease) 631254-005

2630QM, 2.0-GHz (turbo up to 2.9-GHz) processor with 6-MB L3 cache (includes thermal grease) 635501-005

Intel Core i7 processor, Dual Core

2620M, 2.7-GHz (turbo up to 3.4-GHz) processor with 4-MB L3 cache (includes thermal grease) 631252-005

Intel Core i5 processors, Dual Core

2540M, 2.6-GHz (turbo up to 3.3-GHz) processor with 3-MB L3 cache (includes thermal grease) 631255-005

2520M, 2.5-GHz (turbo up to 3.2-GHz) processor with 3-MB L3 cache (includes thermal grease) 631253-005

2410M, 2.3-GHz (turbo up to 2.9-GHz) processor with 3-MB L3 cache (includes thermal grease) 638039-005

Intel Core i3 processors, Dual Core

2310M, 2.1-GHz processor with 3-MB L3 cache (includes thermal grease)

NOTE: At temperatures above 30⁰ C (86⁰ F), the Intel Core i3-2310M Processor may run at

decreased performance.

Intel Celeron processor, Dual Core

B810, 1.6-GHz, with 2-MB L3 cache (includes thermal grease) 646760-005

638037-005

Before removing the processor, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the bottom door (see

6. Remove the fan (see

7. Remove the heat sink (see

Battery on page 58).

Bottom door on page 64).

Fan on page 85).

Heat sink on page 86).

Remove the processor:

1. Position the computer upside-down with the front toward you.

2. Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn

counterclockwise until you hear a click.

90 Chapter 4 Removal and replacement procedures

3. Lift the processor (2) straight up and remove it.

NOTE: The gold triangle (3) on the processor must be aligned with the triangle (4) embossed

on the processor slot when you install the processor.

Reverse this procedure to install the processor.

Component replacement procedures 91

Keyboard

NOTE: For a detailed list of available keyboards, see Sequential part number listing on page 40.

Description Spare part number

Keyboard for use in model 6560b without a pointing stick 641180-xxx

Keyboard for use in model 6560b with a pointing stick 641179-xxx

Keyboard for use in model 8560p 641181-xxx

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the bottom door (see

6. Remove the fan (see

7. Remove the heat sink (see

Battery on page 58).

Bottom door on page 64).

Fan on page 85).

Heat sink on page 86).

Remove the keyboard:

1. Position the computer upside-down with the battery bay toward you.

2. Loosen the three Phillips captive screws that secure the keyboard to the computer.

92 Chapter 4 Removal and replacement procedures

HP 8560p, 6560b User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product description

2 External component identification

Display

TouchPad

Lights

Buttons and fingerprint reader

Keys

Front

Left

Rear

Right

Bottom

3 Illustrated parts catalog

Service tag

Computer major components

Display components

Plastics Kit

Cable Kit

Mass storage devices

Miscellaneous parts

Sequential part number listing

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

Service considerations

Plastic parts

Cables and connectors

Drive handling

Grounding guidelines

Electrostatic discharge damage

Packaging and transporting guidelines

Workstation guidelines

Equipment guidelines

Component replacement procedures

Service tag

Computer feet

Battery

Display assembly (panel, bezel, webcam, microphone)

Bottom door

Optical drive

Upgrade bay

Hard drive

RTC battery

Memory modules

WWAN module

WLAN module

Bluetooth module

Modem module

Heat sink

Processor

Keyboard