@Copyright Hewlett-Packard Company 1990, 1992
All Rights Reserved. Reproduction, adaptation, or translation without prior written
permission is prohibited, except as allowed under the copyright laws.
1212 Valley House Drive, Rohnert Park, CA 94928-4999, USA
Certification
Hewlett-Packard Company certifies that this product met its published specifications at the
time of shipment from the factory. Hewlett-Packard further certifies that its calibration
measurements are traceable to the United States National Institute of Standards and
Technology, to the extent allowed by the Institute’s calibration facility, and to the calibration
facilities of other International Standards Organization members.
Warranty
This Hewlett-Packard instrument product is warranted against defects in material and
workmanship for a period of one year from date of shipment. During the warranty period,
Hewlett-Packard Company will, at its option, either repair or replace products which prove to
be defective.
For warranty service or repair, this product must be returned to a service facility designated
by HP. Buyer shall prepay shipping charges to HP and HP shall pay shipping charges to
return the product to Buyer. However, Buyer shall pay all shipping charges, duties, and taxes
for products returned to HP from another country.
HP warrants that its software and firmware designated by HP for use with an instrument
will execute its programming instructions when properly installed on that instrument. HP
does not warrant that the operation of the instrument, or software, or firmware will be
uninterrupted or error-free.
Limitation of Warranty
The foregoing warranty shall not apply to defects resulting from improper or inadequate
maintenance by Buyer, Buyer-supplied software or interfacing, unauthorized modification or
misuse, operation outside of the environmental specifications for the product, or improper
site preparation or maintenance.
NO OTHER WARRANTY IS EXPRESSED OR IMPLIED. HP SPECIFICALLY
DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE.
Exclusive Remedies
THE REMEDIES PROVIDED HEREIN ARE BUYER’S SOLE AND EXCLUSIVE
REMEDIES. HP SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
Assistance
Product maintenance agreements and other customer assistance agreements are available for
Hewlett-Packard products.
For any assistance, contact your nearest Hewlett-Packard Sales and Service
Ofice.
. . .
III
Safety Symbols
The following safety symbols are used throughout this manual. Familiarize yourself with each
of the symbols and its meaning before operating this instrument.
Caution
Warning
The caution sign denotes a hazard. It calls attention to a procedure which,
if not correctly performed or adhered to, could result in damage to or
destruction of the instrument. Do not proceed beyond a caution sign until the
indicated conditions are fully understood and met.
The
warning
if not correctly performed or adhered to, could result in injury or loss of life.
Do not proceed beyond a
understood and met.
sign denotes a hazard. It calls attention to a procedure which,
warning
General Safety Considerations
Warning
Before this instrument is switched on,
through the protective conductor of the ac power cable to a socket outlet
provided with protective earth contact.
Any interruption of the protective (grounding) conductor, inside or outside
the instrument, or disconnection of the protective earth terminal can result in
personal injury.
sign until the indicated conditions are fully
make sure it has been properly grounded
Warning
Caution
There are many points in the instrument which can, if contacted, cause personal.
injury. Be extremely careful.
Any adjustments or service procedures that require operation of the instrument
with protective covers removed should be performed only by trained service
personnel.
Before this instrument is switched on, make sure its primary power circuitry
has been adapted to the voltage of the ac power source.
Failure to set the ac power input to the correct voltage could cause damage to
the instrument when the ac power cable is plugged in.
iv
HP 8560A Spectrum Analyzer Documentation Outline
For ordering information, contact a Hewlett-Packard Sales and Service Office.
Manuals Shipped with Your Instrument
HP 8560A Installation and Verification Manual
n Tells you how to install the spectrum analyzer.
n Tells you what your analyzer’s specifications are.
0
HP
856OA/8561 B/8563A
w
Tells you how to make measurements with your spectrum analyzer.
w
Tells you how to program your spectrum analyzer.
perating
and Programming Manual
HP 8560A Quick Reference Guide
8
Is an abbreviated version of the HP
856OA/8561B/8563A
Operating and Programming
iWanua1
n Provides you with a listing of all remote programming commands.
Options
S
Option 915:
HP 8560A
ervice
Component Level Information
w
The service manual provides information to service your analyzer to the assembly-level (not
always immediately available for new products).
n The component-level information binder provides component-level information for
component-level repair of the analyzer or analyzer family (not always immediately available
for new products).
Manual and HP 8560A/6lB/63A Spectrum Analyzer
Option 910: Extra Manual Set
w
Doubles all documentation shipped with a standard instrument.
Option 916: HP 8560A Quick Reference Guide
1
Adds an extra HP 8560A Quick Reference Guide to the document package.
V
Contents
1. General Information
Manual Organization
Manual Text Conventions
Serial Numbers Covered by This Manual
Instrument Variations
HP 85629B Test and Adjustment Module
Service Kit
Recommended Test Equipment
Electrostatic Discharge
Reducing Potential for ESD Damage
Static-Safe Accessories
Returning Instruments for Service
Service Tag
Original Packaging
Other Packaging
Sales and Service Offices
2. Adjustment Procedures
Introduction
Safety Considerations
Which Adjustments Should Be Performed?
Test Equipment
Adjustable and Factory-Selected Components
Adjustment Tools
Instrument Service Position
300 Hz to 3 kHz Resolution Bandwidth Out of Specification
Low-Pass Filter
Sweep Generator
AM/FM Demodulation, Audio Amplifier, and Speaker
9. Controller Section
Troubleshooting Using the TAM
Blank Display...........................
Digital Signature Analysis (DSA)
Display Problems
Line Generators
Blanking
Display Jumbled or Trace Off Screen
Intensity ..............................
Bad Characters or Graticule
Long Lines Dimmer Than Short Lines
Analog Zero-Span Problems
Frequency-Count Marker Problems
Frequency Counter
State- and Trace-Storage Problems
Keyboard Problems
..............................
...........................
..........................
...........................
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..................
............
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.......
..........
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...................
...................
....
:
8-34
8-35
8-35
8-36
8-40
8-40
8-40
9-l
9-2
9-4
9-4
9-4
9-5
9-7
9-10
9-10
9-11
9-12
9-13
9-14
9-15
9-16
10. Synthesizer Section
Confirming a Faulty Synthesizer Section
Troubleshooting Test Setup
Troubleshooting Using the TAM
General PLL Troubleshooting
PLL Locked at Wrong Frequency
Unlocked PLL
Frequency Span Accuracy Problems
Determining the First LO Span
Confirming Span Problems
YTO Main Coil Span Problems (LO Spans
YTO FM Coil Span Problems (LO Spans 1.01 MHz to 20 MHz)
Roller Oscillator Span Problems (LO Spans 51 MHz)
First LO Span Problems (All Spans)
Unlocked YTO PLL
Operation
Troubleshooting an Unlocked YTO PLL
Unlocked Roller Oscillator PLL
Operation
Confirming an Unlocked Condition
Offset Oscillator PLL
Transfer Oscillator PLL
Main Oscillator PLL
Unlocked Offset Lock Loop (Sampling Oscillator)
Operation
Troubleshooting
...........................
..........................
.............................
.............................
.............................
..........................
......................
....................
.....................
....................
......................
.....................
........................
.......................
........................
.................
...................
...................
>20
MHz)
.................
................
..................
.............
..........
.....
..........
10-2
10-7
10-8
10-13
10-13
10-13
10-15
10-15
lo-16
lo-16
10-17
lo-18
10-21
lo-23
lo-23
lo-25
lo-32
lo-32
lo-32
10-33
10-35
10-37
10-39
10-39
10-39
Contents-6
Unlocked Reference PLL
Operation
Troubleshooting
Third LO Driver Amplifier
Sampler and Sampler IF
Sweep Generator Circuit
A21 OCXO (Option 003 only)
11. RF Section
Troubleshooting Using the TAM
Low Band Problems (50 Hz to 2.9 GHz)
Low Band Problems
A7 LODA (LO Distribution Amplifier)
A9 Input Attenuator
Al3 Second Converter
Al4 Frequency Control Assembly ....................
A7 LODA Drive
Al5 RF Assembly
Confirming a Faulty Third Converter
Confirming Third Converter Output
Third Converter
Flatness Compensation Control
Control Latches
SIG ID Oscillator
10 MHz Reference
A10 Tracking Generator (Option 002)
Block Diagram Description
Tracking Oscillator........................
Upconverter...........................
Pentupler............................
Modulator............................
Coupler.............................
Output Mixer
Output Amplifier .........................
Bias Board ............................
Output Goes Unleveled (ERR 900 or ERR 901)
Excessive Residual FM
Flatness Out-of-Tolerance
Vernier Accuracy Out-of-Tolerance
Harmonic/Spurious Outputs Too High
Power Sweep Not Functioning Properly
No Power Output
Display Distortion
Focus Problems
Intensity Problems
A6 Power Supply Assembly
Dead Power Supply
Line Fuse Blowing
Supply Restarting Every 1.5 Seconds (Kick Start)
Low Voltage Supplies
High Voltage Supplies
CRT Supply Dropping Out
Blanking Signal
Buck Regulator Control
DC-DC Converter Control
Power Up
l-1. Serial Number Label Example
l-2. Example of a Static-Safe Workstation
1-3. HP 8560A Shipping Container and Cushioning Materials
2-1. High-Voltage Power Supply Adjustment Setup
2-2. Display Adjustment Setup
2-3. CRT Adjust Pattern
2-4. A2 Display Adjustment Locations
2-5. IF
2-6. IF Amplitude Adjustment Setup
2-7. IF Amplitude Adjustment Locations
2-8. Sampler Adjustment Setup
2-9. Coarse-Tune Adjustment Setup
2-10. YTO Adjustment Setup
2-11. First LO Distribution Amplifier Adjustment Setup
2-12. Tracking Generator Power Level Adjustments Setup and Adjustment
3-16. A9 Mounting Screws at Right Frame
3-17. A10 Tracking Generator Mounting Screws
3-18. All Mounting Screws
........................
3-19. Al4 and Al5 Assembly Removal
3-20. Al4 and Al5 Assembly Cables
3-21. Al7 Mounting Screws
3-22. Main Deck Screws
3-23. A6 Power-Supply Cover
........................
.........................
.......................
....................
3-24. W3 Dress and Connection to A6 Power Supply
3-25. Line Switch Mounting Screw and Cable Dress
3-26. W3 Cable Connector
3-27. Side Frame Mounting Screws
3-28. A21 OCXO Mounting Screws
........................
.....................
.....................
4-l. Parts Identification, Assembly Mounting
4-2. Parts Identification, Cover Assembly
4-3. Parts Identification, Main Chassis
4-4. Parts Identification, RF Section
....................
4-5. Parts Identification, Front Frame
4-6. Parts Identification, Rear Frame
5-
1. Hinged Assemblies
5-2. Top View (A2 Unfolded)
.........................
.......................
5-3. Top View (A2 and A3 Unfolded)
5-4. Top View (A2, A3, A4, and A5 Unfolded)
5-5. Bottom View (Al5 Unfolded)
.....................
5-6. Bottom View (Al5 and Al4 Unfolded)
5-7. Front End
5-8. Rear View
6-l. Assembly Test Points
.............................
.............................
........................
6-2. Ribbon Cable Connections (1 of 2)
6-3. WR ENASoftkey Menu
6-4. Functional Sections
6-5. Phase Lock Loops
..........................
6-6. Simplified Block Diagram
.......................
.........................
......................
6-7. HP 8560A Overall Block Diagram (Sheet 1 of 3)
6-7. HP 8560A Overall Block Diagram (Sheet 2 of 3)
6-7. HP 8560A Overall Block Diagram (Sheet 3 of 3)
7-l. A3 Test Connectors
.........................
7-2. A3 Interface Assembly Block Diagram
8-1. A4 and A5 Test Connectors
.....................
8-2. IF Section Troubleshooting with TAM
8-3. IF Adjust Signature
.........................
8-4. Detailed IF Adjust Signature (1)
8-5. Detailed IF Adjust Signature (2)
8-6. Detailed IF Adjust Signature (3)
8-7. Detailed IF Adjust Signature (4)
8-8. Detailed IF Adjust Signature (5)
8-9. Noisy Signature
8-10. Noise with Correct Shape
8-11. Region B Amplitude Variation
8-12. Region B Amplitude Offset
l-l. Service Kit Contents
l-2. Static-Safe Accessories
l-3. Hewlett-Packard Sales and Service Offices
1-4. Recommended Test Equipment
2-l. Related Adjustments (1 of 2)
2-l. Related Adjustments (2 of 2)
2-2. Adjustable Components (1 of 3)
2-2. Adjustable Components (2 of 3)
2-2. Adjustable Components (3 of 3)
2-3. Factory Selected Components
2-4. TAM Adjustments
2-5. Required Test Equipment for TAM
2-6. Factory-Selected LC Filter Capacitors
2-7. LC Factory-Selected Capacitor Selection
2-8. Factory-Selected XTAL Filter Capacitors
2-9. XTAL Factory-Selected Capacitor Selection
2-10. Capacitor Part Numbers
2-11. Sampling Adjustments
2-12. Conversion Loss Data
2-13. A15U802 Values
2-14. Tracking Oscillator Range Centering
3-l. Required Tools...........................
4-2. Reference Designations, Abbreviations and Multipliers (1 of 4)
4-2. Reference Designations, Abbreviations, and Multipliers (2 of 4)
4-2. Reference Designations, Abbreviations, and Multipliers (3 of 4)
4-2. Reference Designations, Abbreviations, and Multipliers (4 of 4)
4-3. Manufacturers Code List (1 of 3)
4-4. Replaceable Parts
6-l. Location of Assembly Troubleshooting Text
7-l. W2 Control Cable Connections (1 of 2)
7-2. Automatic Fault Isolation References
7-3. TAM Tests Versus A3 Test Connectors
7-4. Keyboard Matrix
7-5. Counter Frequencies
7-6. Trigger MUX Truth Table
7-7. A3U102 Latch Outputs
7-8.
HMUX-SELO/l
7-9. Logic Levels at A3U108
7-10. Demultiplexer A3U410 Truth Table
7-11. Demultiplexer A3U500 Truth Table
8-4. Available Reference Level Range
8-5. Signal Level for Reference Level Display
9-l. TAM Tests Versus Test Connectors
9-2. Gate Times
10-l. Center Frequency Tuning Values
10-2. Sampling Oscillator Test Frequencies
10-3. YTO Frequency in TEST Position
10-4. Automatic Fault Isolation References (1 of 2)
10-4. Automatic Fault Isolation References (2 of 2)
10-5. TAM Tests versus Test Connectors (1 of 2)
10-5. TAM Tests versus Test Connectors (2 of 2)
10-6. Sweep Signal Destination versus Span
10-7. Harmonic Mixing Number versus Center Frequency
10-8. Settings of Sweep Switches
10-9.
Settings of Sweep Switches
10-10. Settings for Switches and Comparators
lo-
11. Amplifier Polarities
10-12. YTO Frequency Errors with A14J23 on Pins 2 and 3
10-13. Voltages in FM Coil and Main Loop Drivers
10-14. Main Coil Coarse and Fine DACs Voltages
10-15. Sampling Oscillator PLL Divide Ratios
11-1. Automatic Fault Isolation References
11-2. TAM Tests versus Test Connectors
11-3. Attenuator Pin Values
11-4. RF Section Mnemonic Table
12-1. Wl Power-Cable Connections (1 of 2)
12-1. Wl Power-Cable Connections (2 of 2)
12-2. Automatic Fault Isolation References
12-3. TAM Tests versus Test Connectors
A-l. HP 8560A Spectrum Analyzer Documented Assemblies
A-2. A4 and Al6 Assemblies Shipped with HP 8560As Serial Prefixed below 3207A
A-3. Al5 RF Assemblies Shipped with HP 8560As Serial Prefixed below 3029A .
............................
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....,.............
.........
8-12
8-12
9-2
9-
14
10-3
10-7
10-8
10-9
10-10
10-11
10-12
10-15
10-15
10-17
10-19
10-22
lo-25
lo-28
10-30
10-31
10-40
11-3
11-4
11-7
11-17
12-3
12-4
12-4
12-5
A-2
A-4
A-5
Contents-13
General Information
This HP 8560A Spectrum Analyzer Service Manual contains information required to adjust
and service the HP 8560A Spectrum Analyzer to the assembly level.
For component-level information, refer to the HP
Component Level Information.
856OA/61B/63A
Spectrum Analyzer
Manual Organization
Chapter 1, General Information, contains information about service kit contents,
recommended test equipment, returning an instrument for service, and sales and service
offices.
Chapter 2, Adjustment Procedures, contains the necessary adjustment procedures to adjust
the instrument properly after repair.
Chapter 3, Assembly Replacement, contains instructions for removal and replacement of all
major assemblies.
Chapter 4, Replaceable Parts, contains the information necessary to order parts or assemblies
for the instrument.
Chapter 5, Major Assembly and Cable Locations, contains figures identifying all major
assemblies and cables.
Chapter 6, General Troubleshooting, contains instrument-level troubleshooting information,
block diagrams, and troubleshooting information covering the instrument’s six functional
areas.
Chapters 7 through 12 contain troubleshooting information covering the instrument’s six
functional areas.
Appendix contains the component-level documented assemblies matrix and the HP 8560A
Interconnect Diagram.
General Information
1-l
Manual Text Conventions
The following text conventions are used throughout this manual:
m
Softkeys
Display
Text
Serial
This service manual applies directly to HP 8560A spectrum analyzers with serial numbers
prefixed 3207A and above. For HP 8560A spectrum analyzers with serial numbers prefixed
below
Hewlett-Packard makes frequent improvements to its products to enhance their performance,
usability, or reliability. HP service personnel have access to complete records of design changes
to each type of equipment, based on the equipment’s serial number. Whenever you contact
HP about your analyzer, have the complete serial number available to ensure obtaining the
most complete and accurate information possible.
3207A, order HP Part Number 08560-90038.
Boxed text in this typeface represents a mechanical key physically located on the
instrument.
Shaded text indicates a
activated by pressing corresponding keys surrounding the display. The labels
displayed are determined by the mechanical front-panel key depressed and the
instrument’s firmware.
Text printed in this typeface indicates text appearing on the screen.
N.umbers
Covered by This Manual
softkey.Softkey labels appear on the display and can be
The serial number label is attached to the rear of the analyzer. The serial number has two
parts: the prefix (the first four numbers and a letter), and the suffix (the last five numbers).
See Figure l-l.
The first four numbers of the prefix are a code identifying the date of the last major design
change incorporated in your analyzer. The letter identifies the country in which the unit
was manufactured. The five-digit suffix is a sequential number and is different for each
unit. Whenever you list the serial number or refer to it in obtaining information about your
analyzer, be sure to use the complete number, including the full prefix and the suffix.
Figure l-l. Serial Number Label Example
l-2 General Information
Instrument Variations
The following text lists the unique assemblies contained in the HP 8560A Options 001, 002,
003, and all combinations.
HP 8560A Option 001 (Rear-Panel 2nd IF Output)
Al5 RF Assembly
w19
Rear-panel JlO
HP 8560A Option 002 (Tracking Generator)
A10 Tracking Generator
Al5 RF Assembly
Front dress-panel
w14
W16
W36
W42
w43
W46
w47
W48
unique part number
added
added
added
unique part number
unique part number
added
added
deleted
deleted
added
added
added
added
Rear-panel J 11
Front-panel
Front-panel J6
HP 8560A Option 012 (001 + 002)
Al5 RF Assemblyunique part number
w19
Rear-panel JlO
A10 Tracking Generator
Front dress-panel
w14added
HP 8560A Option 003 (Precision Frequency Reference)
Al5 RF Assembly
A21 OCXO
w49
w50
HP 8560A Option 013 (001 + 003)
Al5 RF Assembly
w19
Rear-panel JlO
53
added
added
added
deleted
added
unique part number
added
added
added
unique part number
added
added
A21 OCXO
w49
w50
HP 8560A Option 023 (002 + 003)
Al5 RF Assembly
A10 Tracking Generator
Front dress-panel
w14
W16
W36
W42
w43
W46
w47
W48
added
added
added
unique part number
added
unique part number
added
added
deleted
deleted
added
added
added
added
Rear-panel
Front-panel
1-4 General Information
Jll
53
added
deleted
Front-panel J6
added
A21 OCXO
w49added
w50
HP 8560A Option 123 (001 + 002 + 003)
Al5 RF Assembly
w19
Rear-panel JlO
A10 Tracking Generator
Front dress-panel
w14
W16
W36
W42
w43
W46
added
added
unique part number
added
added
added
unique part number
added
added
deleted
deleted
added
added
w47
W48
Rear-panel
Front-panel J3
Front-panel J6
A21 OCXO
w49
w50
Jll
added
added
added
deleted
added
added
added
added
General Information l-5
HP 85629B Test and Adjustment Module
When attached to the spectrum analyzer’s rear panel, the HP 85629B Test and Adjustment
p
Module (TAM)
rovides diagnostic functions for the HP 8560A. Because the TAM connects
directly to the analyzer’s internal data and address bus, it controls the analyzer’s hardware
directly. It would be impossible to control the hardware to the same extent either from the
analyzer’s front panel or over the HP-IB.
The TAM measures voltages at key points in the circuitry and flags a failure whenever the
voltage falls outside the limits. The TAM locates the failure to a small functional area which
can be examined manually.
Service Kit
The HP 8560A Service Kit (HP part number 08562-60021)
contains service tools required to
repair the instrument. Refer to Table l-l for a list of items in the service kit.
Table l-l. Service Kit Contents
Description
Cable Puller
PC Board Prop
Line Filter Assembly
Line Switch Cable
Extender Cable
BNC to SMB (snap-on) Cable
Connector Extractor Tool Kit
Quantity
1
1
1
1
1
2
1
HP Part Number
5021-6773
5021-7459
5061-9032
5062-0728
5062-0737
85680-60093
8710-1791
Recommended Test Equipment
Equipment required for operation verification, performance tests, adjustments,
troubleshooting, and the Test and Adjustment Module is listed in Table l-4. Other equipment
may be substituted if it meets or exceeds the critical specifications listed in the table. Refer to
the HP 856OA Installation and Verification Manual for the performance tests.
1-6 General Information
Electrostatic Discharge
Electrostatic discharge (ESD)
can damage or destroy electronic components. Therefore,
all work performed on assemblies consisting of electronic components should be done at a
static-free workstation. Figure l-2 is an example of a static-safe work station using two kinds
of ESD protection:
w
Conductive table mat and wrist-strap combination.
n Conductive floor mat and heel-strap combination.
These methods may be used together or separately.
Bui
lding
Ground
1
MegOhm
Resistor
I /TV
hhirist
StroD\
*
5111125
Figure 1-2. Example of a Static-Safe Workstation
Reducing Potential for ESD Damage
The suggestions that follow may help reduce ESD damage that occurs during
testing and servicing.
w
Before connecting any coaxial cable to an analyzer connector for the first time each day,
momentarily ground the center and outer connectors of the cable.
n Personnel should be grounded with a resistor-isolated wrist strap before touching the center
in of any connector and before removing any assembly from the unit.
n Be sure all instruments are properly earth-grounded to prevent build-up of static discharge.
General Information
nstrument
l-7
Static-Safe Accessories
Table 1-2. Static-Safe Accessories
HP Part
Number
9300-0797
9300-0980
9300-1383
9300-l169
ESD heel-strap (reusable 6 to 12 months).
Set includes: 3M static control mat 0.6 m x 1.2 m (2 ft x 4 ft) and 4.6 cm (15 ft)
ground wire. (The wrist-strap and wrist-strap cord are not included. They must
be ordered separately.)
Wrist-strap cord 1.5 m (5 ft)
Wrist-strap, color black, stainless steel, without cord, has four adjustable links
and a 7 mm post-type connection.
Description
Returning Instruments for Service
Service Tag
If you are returning the instrument to Hewlett-Packard for servicing, fill in and attach a blue
service tag. Service tags are supplied in the back of this chapter.
Please be as specific as possible about the nature of the problem. If you have recorded any
error messages that appeared on the screen, or have completed a performance test record, or
have any other specific data on the performance of the analyzer, please send a copy of this
information with the unit.
Original Packaging
Before shipping, pack the unit in the original factory packaging materials if they are available.
If the original materials are unavailable, identical packaging materials may be acquired
through’any Hewlett-Packard Sales and Service Office. Descriptions of the packaging materials
are listed in Figure l-3.
Other Packaging
Caution
Repackage the analyzer in the original packaging materials or with commercially available
materials described in steps 4 and 5, below.
1. Attach a completed service tag to the instrument.
1-8 General Information
Analyzer damage can result from using packaging materials other than those
specified. Never use styrene pellets in any shape as packaging materials. They
do not adequately cushion the equipment or prevent it from shifting in the
carton. They cause equipment damage by generating static electricity and by
lodging in the analyzer fan.
2. Install the front-panel cover on the instrument.
3. Wrap the instrument in antistatic plastic to reduce the possibility of damage caused by
electrostatic discharge.
4. Use the original materials or a strong shipping container that is double-walled, corrugated
cardboard carton with 159 kg (350 lb)
ursting strength. The carton must be both large
b
enough and strong enough to accommodate the analyzer and allows at least 3 to 4 inches
on all sides of the analyzer for packing material.
5. Surround the equipment with at least 3 to 4 inches of packing material, or enough to
prevent the equipment from moving in the carton. If packing foam is unavailable, the best
TM
alternative is SD-240 Air Cap
Air Cap looks like a plastic sheet covered with
from Sealed Air Corporation (Commerce, CA 90001).
l-1/4
inch air-filled bubbles. Use the
pink-colored Air Cap to reduce static electricity. Wrap the equipment several times in this
material to both protect the equipment and prevent it from moving in the carton.
6. Seal the shipping container securely with strong nylon adhesive tape.
7. Mark the shipping container
“FRAGILE, HANDLE WITH CARE” to assure careful
handling.
8. Retain copies of all shipping papers.
General Information
l-9
SK1126
Item
1
2
3
Figure 1-3. HP 8560A Shipping Container and Cushioning Materials
l-1 0 General Information
Description
9211-5636
08590-80013
08590-80014
HP Part Number
Outer Carton
Pads (2)
Bottom Tray
Sales and Service Offices
Hewlett-Packard has sales and service offices around the world providing complete support for
Hewlett-Packard products. To obtain servicing information, or to order replacement parts,
contact the nearest Hewlett-Packard Sales and Service Office listed in Table l-3.
In any correspondence, be sure to include the pertinent information about model numbers,
serial numbers, and assembly part numbers.
Note
Within the USA, a toll-free phone number is available for ordering
replacement parts. Refer to the “Ordering Information” section in Chapter 4,
“Replaceable Parts,” for the phone number and more information.
General Information l-l 1
Table 1-3. Hewlett-Packard Sales and Service Offices
US FIELD OPERATIONSEUROPEAN OPERATIONS
HEADQUARTERS
HEADQUARTERS
Hewlett-Packard Company Hewlett-Packard S.A.
19320 Pruneridge Avenue
Cupertino, CA 95014, USA1217 Meyrin
(800) 752-0900
150, Route du Nant-d’Avri1
2/Geneva
Switzerland
(41 22) 780.8111
California
Hewlett-Packard Co.
France
1421 South Manhattan Ave. Hewlett-Packard France
Fullerton, CA 92631
(714) 999-6700
1 Avenue Du CanadaBlackburn, Victoria 3130
Zone
D’Activite
De Courtaboeuf(61 3) 895-2895
F-91947 Les Ulis Cedex
Hewlett-Packard Co.
301 E. Evelyn