HP 8550N, 8550DN, 8550mfp, 8550, 8550GN User Manual

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8550, 8550N, 8550DN, 8550GN, 8550MFP Printer

Getting Started Guide

English

HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer

Getting Started Guide

Part number: C7096-90923 First Edition: April, 2000

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any dire ct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

Trademark Credits

AdobeTM

is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions.

CompuServe

is a U.S.

trademark of CompuServe, Inc. HP-UX 9.* and 10.0 for HP 9000

Series 700 and 800 computers are X/Open Company UNIX 93 branded products.

Microsoft®, Windows®, Windows NT®,

and

MS-DOS

are U.S. registered trademarks of Microsoft Corporation.

PostScriptTM

is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions.

UNIX

is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Limited.

All other products mentioned herein may be trademarks of their respective companies.

Contents

Printer Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Step 1: Preparing a Location for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Step 2: Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Step 3: Installing the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Step 4: Connecting the Printer to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Step 5: Changing the Printer Control Panel Overlay and Language (Optional) .16

Selecting the Display Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Step 6: Installing the Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Step 7: Loading the Input Trays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Step 8: Configuring Input Trays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Tray 1 Auto . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Configuring Media Type and Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Step 9: Printing a Configuration Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Communicating with an optional HP JetDirect internal print server . . . . . . . 35

Step 10: Understanding the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Structure of the CD-ROMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Accessing the Online User Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Additional Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Step 11: Windows Network Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Configuring the Printer on the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Distributing the Printer Software to Network Clients. . . . . . . . . . . . . . . . . . . 43

Installing the Printer Software for Network Clients . . . . . . . . . . . . . . . . . . . .44

Connecting Network Clients to the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Step 12: IBM LAN Network Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Distributing the Printer Software to Network Clients. . . . . . . . . . . . . . . . . . . 48

Installing the Printer Software for Network Clients . . . . . . . . . . . . . . . . . . . .48

Connecting Network Clients to the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Step 13: Macintosh Network Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Installing the Macintosh Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Connecting Network Clients to the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Configuring the Printer on the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Distributing the Printer Software to Network Clients. . . . . . . . . . . . . . . . . . . 53

Installing the Macintosh Printer Software for Network Clients . . . . . . . . . . . 53

Troubleshooting Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Printer Information

Configurations

This printer is available in five configurations, as described below:

HP Color LaserJet 8550

The HP Color LaserJet 8550 comes standard with a 100-sheet tray 1, a 500-sheet tray 3, a printer stand, and 32 MB RAM.

HP Color LaserJet 8550N

The HP Color LaserJet 8550N comes standard with a 100-sheet tray 1, a 500-sheet tray 2, a 500-sheet tray 3, a printer stand, 32 MB RAM, an HP JetDirect print server (10/100 Base-TX), and an internal hard disk.

HP Color LaserJet 8550DN

The HP Color LaserJet 8550DN comes standard with a 100-sheet tray 1, a 500-sheet tray 2, a 500-sheet tray 3, a (tray 4) 2,000-sheet input tray, a duplexer, 64 MB RAM, an HP JetDirect print server (10/100 Base-TX), an internal hard disk, and five stabilizing legs.

HP Color LaserJet 8550GN

The HP Color LaserJet 8550GN comes standard with a 100-sheet tray 1, a 500-sheet tray 2, a 500-sheet tray 3, a (tray 4) 2,000-sheet input tray, a duplexer, 128 MB RAM, an HP JetDirect print server (10/100 Base-TX), an internal hard disk, five stabilizing legs, and a higher performance processor.

HP Color LaserJet 8550MFP

The HP Color LaserJet 8550MFP comes standard with a 100-sheet tray 1, a 500-sheet tra y 2, a 500-sheet tra y 3, a duple xer, 64 MB RAM, an HP JetDirect print server (10/100 Base-TX), an internal hard disk, a printer/copy module stand, and a copy module.

Printer Information

Step 1: Preparing a Location for the Printer

Figure 1

69.8 in (177.3 cm)

11.4 in (29.0 cm)

41.4 in (105.2 cm)

18.1 in (46.0 cm)

19.5 in (49.5 cm)

33 in (83.8 cm)

Top View (with optional multi-bin mailbox and tray 4)

Front View (with optional multi-bin mailbox and tray 4)

14.3 in (36.3 cm)

48.65 in (123.57 cm)

This printer requires the following:

Space around the printer, as shown above

Sturdy, level floor surface

A well-ventilated room without abrupt humidity or temperature changes

An area with a recommended temperature range of 68° to 79° F

to 26° C), or an allowed temperature range of 59° to 86° F

(20

to 30° C)

(15

An area with a recommended humidity range of 20% to 50% relative humidity (RH), or an allowed humidity range of 10% to 80% RH

Line voltage and frequency not varying more than 10% from the value stated on the printer regulatory label (located on the back of the printer)

Step 2: Unpacking the Printer

CAUTION

Figure 2

Do not plug the printer into a power source until all shipping material is removed. This may cause damage to the printer.

The following items are included with the printer:

Toner cartridges: black, cyan, magenta, and yellow

Power cord

Software on CD-ROM

Manuals: getting started guide (this guide) and quick reference

guide; the online user guide is on a CD-ROM Printer—shown with standard printer stand; some printer models

include a 2,000-sheet input tray (tray 4) that replaces the printer stand; a tray 2 is also included with some printer models

Imaging drum

Control panel overlay (if applicable)

Left (face-up) output bin

Note

If the printer model you ordered includes a 2,000-sheet input tray (tray 4), a power pack (containing power connections for the printer and tray 4), a preinstalled interface cable (connecting tray 4 to the printer), and five stabilizing legs are also included.

Step 2: Unpacking the Printer

To unpack the printer

Remove all external packing tape

from the printer. Open the lower left door and push

down the green lev er on the right side of the fuser. Then, remov e the orange shipping notice from the fuser.

Open the front door.

Remove the orange packing material

from the lower (green) lever. Press the white button on the lower

(green) lever and swing the lever to the right.

Remove the packing material from

inside the printer and then swing the lower (green) lever back to the left, making sure the lever clicks into place.

Firmly grip the handle in the center of

tray 3, squeeze the release le v er , and pull the tray out until it stops. Then remove the orange packing spacers from inside the tray and close the tray.

If the printer comes with a tray 2,

repeat step 7 to remove the orange packing spacers from tray 2

If the printer came with a tray 4, continue with step 9. If the printer came with a stand, proceed to step 16.

Step 2: Unpacking the Printer

Note

Follow steps 9-12 to attach the five stabilizing legs to the bottom of tray 4. If the five stabilizing legs (which are in addition to the four locking wheels) are already attached, proceed to step 13.

Locate the five stabilizing legs that

came with the printer. Locate the five guides for the

stabilizing legs on the bottom of tray 4—two guides at the front edge, one on the right edge, and two on the back edge.

Insert a stabilizing leg into one of the

guides and push the leg into the guide until it stops.

Repeat step 11 above to attach the

other four stabilizing legs.

Remove the packing tape from tray 4.

Firmly grip the handle in the center of

tray 4, squeeze the release le v er , and pull the tray out until it stops.

Remove the two orange pac king clips

from inside tray 4 by squeezing the sides of the clips and pulling them out.

CAUTION

Leaving the orange clips in tray 4 can damage the tray.

Close all doors and input trays.

By completing steps 1 through 16 above, all tape and spacers should be removed and unpacking of the printer should be complete.

Step 2: Unpacking the Printer

Step 3: Installing the Cables

To connect the power cord to a printer with a stand

Note

Make sure that the printer is off (power button out) before connecting the power cord.

WARNING!

An unstable printer can tip over and cause injury; make sure that the printer is secured properly.

Roll the printer to its permanent location, where all four wheels rest on a level floor surf ace, and stabilize it b y pushing the locking tabs on the printer stand's wheels to the locked position.

Plug the female end of the power

cord into the connector on the back left corner of the printer.

Plug the male end of the power cord

into a surge protector or other grounded power source.

To connect the interface cable and power cords for a printer with an optional tray 4

Note

Make sure that the printer is off (power button out) before attaching the interf ace cable and connecting the power cords.

Locate the interface cable (A), the

power pack (B), and the straight power cord (C).

Note

The interface cable (A) might already be attached to the printer and tray 4. If it is, proceed to step 4 below; otherwise, continue with step 2.

Attach the end of the interface cable

that is marked with one dot to the printer above the parallel connector.

Attach the other end of the interface

cable (marked with two dots) to the connector on tray 4 that is marked with two dots.

Attach the power pack to the back of

the printer by inserting the clip into the space between the printer and tray 4.

Step 3: Installing the Cables

Push the two cables extending from

the power pack into the space between the printer and tray 4 along the back of the printer.

Plug the shorter of the two cables into

the connector on the back left corner of the printer.

Plug the longer of the two cables into

the connector on the back left corner of tray 4.

Plug the female end of the power

cord into the male connector on the bottom of the power pack.

Roll the printer to its permanent

location, where all four wheels rest on a level floor surf ace, and stabilize it b y pushing the locking tabs on the tray's wheels to the locked position.

Rotate the feet of the five stabilizing

legs and the anti-tip foot (on the left side of the tray) until they are snug against the floor.

WARNING!

An unstable printer can tip over and cause injury; make sure that the printer is secured properly.

Plug the male end of the power cord

into a surge protector or other grounded power source.

Note

If an optional output device was ordered, see the installation guide included with the output device for installation instructions.

Step 3: Installing the Cables

Step 4: Connecting the Printer to the Network

If you will connect the computer to the printer with a parallel cable, see “To connect a parallel cable” later in this Step.

If the printer was shipped with an optional HP JetDirect 10/100TX internal print server for 10Base-T or 100Base-TX networks, the RJ-45 (unshielded twisted pair) card is installed.

To connect to a 10Base-T or 100Base-TX network

Plug the connector of the unshielded twisted-pair network cable into the RJ-45 port. The other end of the cable should be attached to the network.

Note

The RJ-45 cable is not included with the printer. It m ust be purchased separately.

To connect a parallel cable

To print through the parallel port, the printer requires a 25-pin male/micro 36-pin male (“C-size”) parallel cable that is IEEE-1284 compliant. The cable is not included with the printer. It must be purchased separately.

Squeeze the clips on the micro 36-pin

end of the parallel cable and plug it into the printer's parallel port. Release the clips.

Plug the other end of the parallel

cable into the computer. Tighten the screws on the parallel cable to secure the cable to the computer.

Step 4: Connecting the Printer to the Network

Step 5: Changing the Printer Control Panel Overlay and Language (Optional)

Replace the printer control panel overlay with the one included for your language, if applicable. Then configure the printer control panel to show printer messages in your language.

To replace the overlay

Insert a thumbnail or a thin, rigid

object under the edge of the overlay on the printer control panel and pull up on the overlay until it comes off.

Place the new overla y over the printer

control panel and snap it into place.

Figure 3

Selecting the Display Language

Use the printer control panel to set the printer to display printer messages and print configuration pages in a variety of supported languages.

To select the printer control panel language

Note

Hold down S

SELECT LANGUAGE

while turning the printer on (power button in).

ELECT

(in English) appears on the printer control panel display for appro ximately one second. Once the printer has restarted,

Only -V

ALUE

LANGUAGE = ENGLISH

+, S

, and GO are active while the display language

ELECT

will appear on the display.

is being configured. All other keys are ignored. If you press GO without selecting a language, the printer will bring

itself online and all subsequent messages will be displayed in English. However, since no display language was selected, the

LANGUAGE = ENGLISH

message will reappear (after the power-on self test) when the printer is next turned on. This message will be displayed every time the printer is turned on until you select a language through the configure language mode.

Press -V

+ until the language you want appears on the

ALUE

display.

Press S

to save the selection.

ELECT

An asterisk (*) appears to the right of the selection. The language selected will be the default language until another selection is made by restarting the printer in the configure language mode.

Press G

Turn the printer off (power button out).

Step 5: Changing the Printer Control Panel Overlay and Language (Optional)

Step 6: Installing the Consumables

Figure 4

The following parts (consumables) are included with the printer:

Imaging Drum

Black Toner Cartridge

Color Toner Cartridges: yellow, magenta, and cyan

Figure 5

Install the consumables in the printer in this order:

Imaging Drum

Black Toner Cartridge

Color Toner Cartridges (behind the clear door are three slots, one

for each of the color toner cartridges)

To install the imaging drum

CAUTION

To prev ent damage to the printer, do not move the printer after the imaging drum or any of the toner cartridges have been installed.

Leave the printer powered on and

open the front door of the printer (A). Swing the upper (blue) lever to the right (B). Press the white button on the lower (green) le ver and swing the lever to the right (C).

Remove the imaging drum from its

packaging.

CAUTION

A gray cover (D) protects the drum's cylinder. Do not remove this cover; it will come off when you perform step 3, below.

Line up the guides and push firmly to

slide the new drum into the printer. The cylinder’s cover will slide off as the drum enters the printer. Set the cover aside.

Swing the upper (blue) lever to the

left. Then swing the lower (green) lever back to the left, making sure it clicks into place.

Note

If the lever does not return to its original position, make sure that the imaging drum is all the way in the printer.

Step 6: Installing the Consumables

To install the black toner cartridge

Remove the black toner cartridge

from its packaging. Hold the cartridge with both hands

and gently rock it several times to distribute the toner.

Note

Do not shake or rock the cartridge if the orange ring has been removed.

CAUTION

Do not lift or remove the shutter (A) on the cartridge.

Align the arrow on the top of the

cartridge with the arrow at the top of the opening and slide the cartridge into the printer.

Place one hand on the cartridge and

use the other hand to pull the orange ring and remove the seal. Set the seal aside.

Note

If toner gets on fabric, wipe the toner off with a dry cloth and then wash the clothing in cold water . W arm water or the heat of a dryer will set toner into fabric.

Swing the upper (blue) lever to the

left.

Note

If the lever does not return to the left, make sure the cartridge is all the way in the printer and the orange seal was removed.

Note

Reset the toner levels when you replace the toner cartridges. See the user guide for more information on resetting the toner levels.

Step 6: Installing the Consumables

To install the color toner cartridges

Turn the printer on (power button in).

Press the blue button below the clear

door to turn the color toner carousel to the slot marked with a yellow sticker.

Note

The carousel will not rotate unless the clear door is closed, the imaging drum and black toner cartridge are installed completely (including removing the orange seal from the black toner cartridge and swinging the upper lever to the left), and the upper right door is closed.

If the clear door is opened while the carousel is rotating, a printer error will occur. Turn the printer off and then turn the printer on to clear the error message from the control panel display.

Open the clear door.

Swing the blue lev er next to the toner

cartridge all the way to the right.

Remove the toner cartridge that

matches the color of the sticker in the carousel slot from its packaging.

CAUTION

Do not lift or remove the shutter (A) on the cartridge.

Hold onto the ends of the toner cartridge. Squeezing the shutter area may cause damage to the cartridge.

Align the arrow on the top of the

cartridge with the arrow at the top of the opening and slide the cartridge into the printer.

Note

If the cartridge does not slide completely into the printer, make sure that the color of toner in the cartridge matches the colored sticker on the slot.

Place one hand on the cartridge and

use the other hand to pull the orange ring and remove the seal. Set the seal aside.

Push the blue locking lever two clicks

to the left.

Note

If toner gets on fabric, wipe the toner off with a dry cloth and then wash the clothing in cold water . W arm water or the heat of a dryer will set toner into fabric.

Step 6: Installing the Consumables

Close the clear door.

Note

If the clear door does not close, make sure that the blue lever is all the way to the left and the orange seal was removed.

Press the blue button to rotate the

carousel to the slot marked with a magenta sticker and repeat steps 3 through 9.

Press the blue button to rotate the

carousel to the slot marked with a cyan (blue) stick er and repeat steps 3 through 9.

Close the front door; the printer will

bring itself online within a few minutes and READY will appear on the control panel display.

Note

Reset the toner levels when you replace the toner cartridges. See the user guide for more information on resetting the toner levels.

Step 7: Loading the Input Trays

Figure 6

The printer has the following input trays:

Tray 1 (multipurpose tray)

Tray 2 (some printer models only)

Tray 3

Tray 4 (some printer models only)

These input trays contain media guides that are preset at the factory to a default media size, either letter or A4.

For more information about printing on different sizes and types of media, see the online user guide or the quick reference guide.

Step 7: Loading the Input Trays

Loading media into trays 2 (some printer models only) and 3

Note

Before loading media into trays 2 and 3, verify that the spacers were removed from both trays when “Step 2: Unpacking the Printer” was performed.

Firmly grip the handle in the center of

the tray, squeeze the release lever, and pull the tray out until it stops.

Depending on your country, input trays arrive adjusted for either A4- or lettersized media. To load A4- or letter-sized media, proceed to step 8; otherwise, continue with step 2.

Turn the media-guide lock to the

unlocked position. Slide the front media guide to the size

that matches the media size you are loading.

Turn the media-guide lock to the

locked position.

Adjust the left media guide by

pushing it in (A) and lifting it up and out (B).

Note

Lift here (C) to remove paper from the tray.

Position the guide over the

appropriate media size marked in the tray.

Press the guide into the rear slot (D),

and then lower it down (E) into the front slot (F). Make sure the guide is not skewed.

Load media into the tray up to the

media-fill mark. For example, up to

500 sheets of 20 lb. (75 g/m

) bond paper will fit in the tray. For information on loading and orienting media, see the online user guide or the quick reference guide.

Note

Do not fill input trays abov e the media-fill mark. Too much media in the input trays can cause media jams.

Step 7: Loading the Input Trays

Make sure that the media-size tab on

the front of the tray is set to the correct media size.

Slide the tray back into the printer.

Attach the left output bin (A) to the left

side of the printer if you did not install an optional multi-bin mailbox.

Set the media type for trays 2 and 3 in the printer control panel. For instructions, see “Step 8: Configuring Input Trays.”

Note

Always configure the media type in the printer control panel to prevent users from printing on the wrong media type.

Loading media in the optional tray 4

Note

Before loading media into tray 4, verify that the spacers were removed from the tray when “Step 2: Unpacking the Printer” was performed.

Firmly grip the handle in the center of

the input tray, squeeze the release lever, and pull the tray out until it stops.

Depending on your country, tray 4 arrives adjusted for either A4- or lettersized media. To load A4- or letter-sized media, proceed to step 5; otherwise, continue with step 2.

Adjust the front guide by pulling up on

the pin (A), placing the guide into the slots on the top and bottom of the tray that correspond to the media size you are loading (B), and pushing in the pin.

Repeat step 2 to adjust the back

guide. Repeat step 2 to adjust the left media

guide.

Note

To load 11-by-17 inch media, rotate the

left media guide 90 of the tray, and place it into the slots on the top and bottom of the tray that correspond to 11-by-17.

Step 7: Loading the Input Trays

, move it to the back

Load media into the tray up to the

media-fill mark. For example, up to

2,000 sheets of 20 lb. (75 g/m

) bond paper will fit in the tray. For information on loading and orienting media, see the online user guide or the quick reference guide.

Note

Do not place anything in tray 4 to the left of the media guides (C) or the printer will not lift media out of the tray. Also, do not fill media above the media-fill mark on the left media guide. Too much media in the tray can cause media jams.

Press down on all four corners of the

media stack to ensure the media rests flat in the tray.

Close tray 4.

Set the media type for tray 4 in the printer control panel. For instructions, see “Step 8: Configuring Input Trays.”

Note

Always configure the media type in the printer control panel to prevent users from printing on the wrong media type.

Step 8: Configuring Input Trays

When input trays are configured correctly, the printer will print based on media type and size and will automatically use the correct input tray.

For example, tray 2 could contain letterhead; tray 3, plain legal-sized paper; and tray 4, plain letter-sized paper. If the trays are configured correctly, when you set up a print job you can choose the media type and size in the printer driver, and the printer will automatically print from the correct input tray.

Tray 1 Auto

From the control panel, you can also set the media size and type for tray 1 to AUTO. The printer tries to match the media size and/or type specified for the current print job in the print driver to the settings in the control panel and prints from tray 1 if it can. For example, if you set the media size and type for tray 1 to AUTO in the control panel, load letter-size transparencies into tray 1, and send a job to the printer specifying plain Letter in the print driver, the printer prints from tray 1 even if other trays are configured for plain Letter. You can use the AUTO setting to override the printer's tray selection process, forcing the printer to print from tray 1 regardless of the media size and/or type specified in the print driver or loaded in tray 1.

Note

Although tray 1 does not fully sense the media size , the printer will not print on media that it senses is the wrong width.

Step 8: Configuring Input Trays

Configuring Media Type and Size

Configuring the media type is beneficial for several reasons:

Configuring the media type prevents printing on the wrong (and possibly more expensive) media.

If a user changes the type of media in an input tray, other users can still print on the correct media.

The printer will automatically adjust its print speed to accommodate special media (such as card stock, labels, and transparencies). These adjustments will give the highest quality output, saving time and resources.

Note

If the media type is not set correctly , then the printer might not print on the correct media or at the correct speed for the media type, which can result in poor print quality.

To configure media type and size

Follow the steps below to configure the media type.

Press M

control panel display. Press I

Press -V

display. Press S

right of the selection.

To configure the media size in tray 1, repeat steps 1-4 (“size” will replace references to “type”).

Tray 2, tray 3, and the optional tray 4 automatically sense the media size.

until PAPER HANDLING MENU appears on the printer

ENU

until TRAY [Number] TYPE = appears on the display.

TEM

+ until the correct media type appears on the

ALUE

to save the selection. An asterisk (*) appears to the

ELECT

Repeat steps 2 through 4 to configure media type in another tray.

- Or Press G

to bring the printer online.

Step 9: Printing a Configuration Page

Use the printer control panel to print a configuration page and verify that the printer was installed correctly. Configuration pages include the following information:

General information about the printer (such as serial number and

number of pages printed since most recent maintenance) Installed languages

Print job errors

Memory available and installed dual inline memory modules

(DIMMs) Control panel and printer hard disk security

Installed optional equipment (such as a tray 4 or duplexer)

Tray configuration

Network configuration

Duplex registration

Toner status

Paper status

Color settings

To print a configuration page

Press M

ENU

until

INFORMATION MENU

control panel display.

Press I Press S

until

TEM

ELECT

PRINT CONFIG PAGE

to print the configuration page. The printer will

automatically bring itself online.

For more information about printing configuration pages, see the online user guide.

Step 9: Printing a Configuration Page

appears on the printer

appears on the display.

To verify communication with a parallel cable

To verify that the printer and computer are set up correctly to communicate with each other, print a directory list.

Turn the computer and printer on and wait for the printer to bring

itself online (the printer is online when the Ready light on the printer control panel is lit).

Note

At the MS-DOS

If you are using a UNIX

If the Data light on the printer control panel display stays on,

press G If the printer prints the directory list, the printer setup is complete

. Otherwise, go to step 4, below.

prompt, type

environment, use the equivalent commands.

DIR>LPT1

and press E

NTER

and the printer is ready for the software to be set up to work with the new printer.

- Or If a message appears on the printer control panel, see the online user guide for more information about the message.

- Or If the printer neither prints the directory list nor displays an error message on the printer control panel, check that all power cables are plugged in and that all cables connecting the printer and computer are securely fastened.

Communicating with an optional HP JetDirect internal print server

If the printer contains an optional HP JetDirect internal print server, and you cannot communicate with the printer over the network, v erify the operation of the print server. Check the JetDirect configuration page, which was printed when the steps under “To print a configuration page” were performed. If the message “

” does not appear on the JetDirect configuration page, see the

READY

troubleshooting section of the

HP JetDirect Print Server Software

Installation Guide.

HP JetDirect 10/100TX print server

If the printer contains an optional HP JetDirect 10/100TX print server, check to see that the print server was able to link to the network:

Check the link-speed indicators (10 or 100) on the print server. If

both are off, the print server failed to link to the network. Check the JetDirect configuration page, which was printed when

the steps under “To print a configuration page” were performed. The message “ server failed to link to the network.

LOSS OF CARRIER ERROR

” indicates that the print

I/O CARD

If the print server failed to link, verify that all cables are correctly connected. If all cables are correctly connected and the print server still fails to link, turn the printer off and then on. After on the control panel, verify that the print server has connected. If the printer server did not connect, follow the steps below to reconfigure the print server:

Remove the HP JetDirect 10/100TX print server.

Use jumpers P1, P2, and P3 to manually configure the print

server for either 10 or 100 Mbps (megabits per second) link speed, and Full- or Half-duplex operation according to the table below:

Step 9: Printing a Configuration Page

READY

appears

Print Server Operation Jumper P1 Jumper P2 Jumper P3

Autonegotiation Enabled

100 Half-duplex (not AUTO) 100 H 100 Full-duplex (not AUTO) 100 (not H) 10 Half-duplex (not AUTO) (not 100) H 10 Full-duplex (not AUTO) (not 100) (not H)

Reinstall the print server.

Verify that the configuration of the connecting network device

AUTO ——

(such as a 10/100TX network switch) matches. For example, to set the print server for 100TX Full-duplex operation, the port on the network switch must also be set for 100TX Full-duplex operation.

Turn the printer off and back on and check the print server

operation. If the print server fails to link, contact a local authorized HP dealer or service representative.

Step 10: Understanding the Software

CD-ROMs are included with this printer. The CD-ROMs are divided by language. Under each language, the files are divided b y oper ating system. All of the software and components (including the online user guide) that are available for the specific language and operating system are included under each operating system.

Structure of the CD-ROMs

Directories on the CDs:

Directory Subdirectory 1 Subdirectory 2 Subdirectory 3

Note

\<language> (for example, \ENGLISH, \DANSK, \DEUTSCH, and so forth)

\<operating system> (for example, \WIN3x, \WIN9x, \WINNT, Autocad, Pantone, OS2, ICM, and so forth)

\DISK1...DISKn, Files (depending on directory path)

Files

Depending on the operating system in use, some of the directories might not be visible. For example, if you are using Microsoft Windows 9x, you will not be able to access the Macintosh directory.

Step 10: Understanding the Software

Installing the Software

For printers with the optional HP JetDirect internal print server, you might have to set certain network parameters depending upon the network configuration. For most networks, you can configure these parameters from the HP Web JetAdmin software which is a vailab le on the HP Web site (www.hp.com). For more information about how to set network parameters in the printer control panel, see the online user guide.

For information about sharing the printer through the parallel port connection, see the computers documentation.

For Microsoft Windows network installation instructions, see Step 11: Windows Network Installation.

For IBM LAN server network installation instructions, see Step 12: IBM LAN Server Network Installation.

For Macintosh network installation instructions, see Step 13: Macintosh Network Installation.

A variety of the following operating systems are also supported by this printer, but the software must be obtained from the HP Web site:

HP-UX

SunOS

Solaris

To order the software, call your operating system software vendor or contact HP through CompuServe, the World Wide Web, HP Distribution, or HP FIRST. See the online user guide for addresses, phone numbers, and URLs of these services.

Accessing the Online User Guide

The online user guide is automatically installed with the Typical install. If you want to install only the online user guide, use the Custom option from the installer. (See Step 11: Windows Network Installation.)

The online user guide and the software needed to read the guide—

Adobe disk or can be read from the CD-ROM drive.

The reader software allows you to scroll through the online user guide, by pressing P click the scroll bar.

Additionally, it offers fast access to subjects in which you are interested through its table of contents and its index. Table of Contents and Index should always be displayed on the left-hand side of the screen. The table of contents or index will be displayed automatically when you click them. When the table of contents or the index is displayed on the screen, simply click the subjects to display the information.

There are additional navigation tools and viewing options under the

View

Acrobat Reader—can be installed on your computers hard

and

AGE UP

menus to help you explore the online user guide.

Tools

and P

AGE DOWN

or by using a mouse to

To access the online user guide from the hard disk

Microsoft Windows 9x, Windows NT, and Windows 2000 users

click online user guide icon.

Microsoft Windows 3.1 x users locate the HP LaserJet group and

double-click the online user guide icon. Macintosh users locate the HP LaserJet group and double-click

the online user guide icon.

Start

, point to

Programs

, then

HP LaserJet

, and click the

Step 10: Understanding the Software

To access the online user guide from the CD-ROM

Insert the CD-ROM that corresponds to your language into the

CD-ROM drive. If you already have Adobe Acrobat Reader installed on your

computer’s hard drive, open Acrobat Reader and then open the online user guide from your CD-ROM drive.

-OrIf you do not already have Adobe Acrobat Reader, use your operating systems file management utility to locate the online user guide and then double-click the online user guide. Then locate Adobe Acrobat Reader and double-click Adobe Acrobat Reader.

Additional Information

Information that was not av ailable when this guide w as printed can be found in the readme file, which is copied onto the hard disk during installation.

Step 11: Windows Network Installation

In Microsoft Windows 9x, Windows NT® 4.0, and Windows 2000, the installation software detects both the version of Windows that is in use and the language that is selected in the operating system. The installation software then installs printer drivers and printing software that are appropriate for the system.

For Nov ell NetWare networks, install the software on the workstation. For Windows NT and Windows 2000 networks with a client server, install the software on the server. For Windows 9x peer-to-peer networks, install the software on all workstations that need access to the printer.

The installation software does not support shared Windows 3.1 environments.

To install the Windows printer software for system administrators

Depending on the environment, log onto the workstation or log

onto the server with Supervisor or Administrator privileges. Quit all applications, virus checkers, and TSR (terminate stay

resident) programs. These programs can be turned back on after the installation.

Insert the CD-ROM into the CD-ROM drive. The installer should

automatically run; go to step 8. If the installer does not automatically run, continue to step 4.

In Windows 3.1, choose

- Or In Windows 9x, NT 4.0, or Windows 2000, click

Run

Type

D:\Setup.exe

the CD-ROM drive is the D drive.) Click OK.

on the command line. (This assumes that

from the

Run

Step 11: Windows Network Installation

File

menu.

Start

, then click

To install printer software for the language and version of

Windows on the computer, click

Continue

To install printing software in another language, click

Exit

the Structure of the CD-ROMs section in Step 10: Understanding the Software to find the path for the language you want to install. For example, to install printing software for Windows 9x in Spanish, the path is D:\Espanol\Win 95\Disk1\Setup.exe.

Choose an installation type that fits your needs.

Installation Type Components Installed

Typical Installation PCL and PostScript drivers, and the online user guide Custom Installation Allows you to choose components

and use

Note

To make the PCL driver the def ault driver , see the read8550.wri file on the CD ROM.

If you do not already have a port set up, choose

LPT1

when prompted to choose a port for the printer. You can assign the correct port when you configure the printer on the network.

Configuring the Printer on the Network

Before you can use the printer, configure it on the network. HP recommends that you use a printer management utility such as the HP Web JetAdmin software, PCONSOLE, or NWADMIN. Configuring the printer on the network involves steps such as setting up a print queue or port.

To configure the printer, see the inf ormation for this network contained in the

HP JetDirect Print Server Software Installation Guide.

The printer can also be configured in the printer control panel. To configure the printer in the printer control panel, see the online user guide.

Distributing the Printer Software to Network Clients

Before a client can print to the printer, the printer software must be installed on the clients’ workstation. Rather than distributing the compact disc to each client, disk images of the installation software can be placed in a public directory or onto diskettes. The Windows installer has a mode that creates custom disk images. This option allows administrators to create a unique installer image in a directory of their choice. For example, you can create a version of the installer containing only the PCL driver and the online user guide on a network drive that is accessible to other users.

When you run the installer, it automatically detects the operating system and default language running on the workstation. The custom disk image created uses these default language and operating system selections. To create a custom disk image for a specific language or operating system, run the Windows installer on a workstation that uses that operating system or language, or use a different tool to create the disk images. Use a file management tool such as Windows File Manager or XCOPY to copy disk images. Use the Structure of the CD-ROMs section in Step 10: Understanding the Software to determine the location of the disk images on the CD-ROM. For example, to copy disk images for Windows 9x in Spanish, the path on the CD-ROM is d:\Espanol\Win95.

Step 11: Windows Network Installation

Creating Disk Images with the Windows Installer

Insert the CD-ROM into the CD-ROM drive.

In the Windows 3.1

menu.

- Or In Windows 9x, NT 4.0, or Windows 2000, click

Run

D:\<language>\<OS>\Disk1\Setup.exe

Type

command line. (This assumes that the CD-ROM drive is the D drive.)

Click OK.

Click

Continue

When you are prompted to choose the method of installation, click

Disk Images

Click

Browse

you want to copy. Click

Continue

to assign a path to the drive and directory to which

Program Manager, select

and follow the instructions on the screen.

Run

Start

from the

then select

on the

Installing the Printer Software for Network

File

Clients

Before network clients can print to the printer, the printers software must be installed on their workstations. The installation procedures are similar to the installation procedures for system administrators. Install the software by running Setup.e x e from the root directory of the CD-ROM or from a disk image copied with

To install network client software, choose which includes PCL and PostScript drives and the online user guide for Windows 3.1, Windows 9x, Windows NT, and Windows

2000.

Disk Images

Typical Installation

Note

Do not install the PCL or PostScript drivers on workstations that connect to Windows NT and Windows 2000 servers when you install other network client software. Clear the PCL and PostScript Driver check boxes in the

Components

list during the Custom Install. The drivers will be installed from the server when you connect to a network printer (later in this section).

For a custom installation on a Windows 3.1 or 9x workstation, use

the custom installation option in the installer.

For more information, see the chapters on peer-to-peer networks in the

HP JetDirect Print Server Software Installation Guide.

Connecting Network Clients to the Printer

After installing the software on a workstation, you must connect the workstation to the printer.

Workstations in Windows 9x can be connected to the print server

or directly to the printer. Workstations in Windows NT, Windows 2000, and Windows 3.1

can be connected to the print server.

Step 11: Windows Network Installation

To connect workstations to the print server

Connect the printer drivers to the printer on the proper port.

In Windows 3.1, double-click select

Connect

to connect the printer driver to the network. If the

Printers

network port is not visible in the complete the

In Windows 9x, select the printer in the the

File

Details

Connect to Network

menu, select

Properties

tab. If the port is not present, click

for the correct path to the printer.

When you connect to a network printer from a Windows NT or Windows 2000 workstation, the printer driver will be automatically installed if you use a Windows NT or Windows 2000 server. If the operating system is unable to install the driver from the server, you can install the driver from the CD-ROM. If you are prompted for the driver, browse for HPB8550S.INF (PostScript) or HPB8550C.INF (PCL 5c) in the \<language>\WINNT\<OS>\Disk1 subdirectory, where <language> is your currently selected language and <OS> is your current operating system.

in the Control Panel, then

list, then click

Ports

Network

dialog box.

Printers

folder . Then from

. Select the correct port on the

Add Port

and browse

and

Note

To connect to a network printer from a Windows NT or Windows 2000 workstation, you must have administrator privileges on that workstation.

In Windows NT and Windows 2000, there are three options for connecting to a network printer:

Open

Network Neighborhood

network. Drag and drop the printers icon from

Neighborhood

Open

Network Neighborhood

to the

Printers

and locate the printer on the

Network

folder.

and double-click the printer icon.

Follow the instructions on the screen for connecting to a printer.

Use the

Add Printer Wizard

in the

Printers

folder to connect to a

network printer.

To connect Windows 9x, Windows NT 4.0, and Windows 2000 workstations directly to the printer

Click

Right-click the icon for this printer to open a shortcut menu.

Click

Click the

Click

Select

opens the Add HP JetDirect Port Wizard. Follow the instructions in Add HP JetDirect Port Wizard for

TCP/IP printer or IPX/SPX printer.

For more information, see the

Start

Settings

Printers

Properties

Add Port

Other

Details

and highlight

on the shortcut menu. tab.

HP JetDirect Port

HP JetDirect Print Server Software

by clicking it. This

Installation Guide.

Step 11: Windows Network Installation

Step 12: IBM LAN Network Installation

Distributing the Printer Software to Network Clients

Before a client can print to the printer, the printer software must be installed on the clients workstation. Rather than distributing the CD-ROM to each client, disk images of the installation software can be placed in a public directory or onto diskettes.

Use a file management tool to copy disk images. Use the Structure of the CD-ROMs section in Step 10: Understanding the Software to determine the location of the disk images on the CD-ROM.

Installing the Printer Software for Network Clients

Use the following information to install the OS/2 PCL driver or OS/2 PostScript driver on OS/2 systems (versions 2.0 with Service Pak or later of the OS/2 operating system).

T o install a driver if a printer was NOT selected during the OS/2 installation

Double-click the

Using the right mouse button, drag the

desktop. The Create a Printer window opens. In the

Name

Click the port to which the printer is connected. Click

Install new printer driver

the printer drivers that are shipped with OS/2. Click

Other printer driver

Insert the CD-ROM into the CD-ROM drive.

Templates Folder

field, type a name for the printer.

in the OS/2 system folder.

Printer

. A window appears with a list of

template to the

In the

HP 8550N, 8550DN, 8550mfp, 8550, 8550GN User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual