8550 Printer
Copy Module
Automatic Document Feeder
High-Capacity Input
Service Manual
English
HP Copy Module, ADF, and side
HCI for HP Color LaserJet 8550
series printers
_____________ Service Manual
Copyright Information
Copyright © 2000 HewlettPackard Company
All Rights Reserved.
Reproduction, adaptations, or
translation without prior written
permission is prohibited except
as allowed under copyright
laws.
Part number C7834-90902
First edition, April 2000
Printed in USA
Warranty
The information contained in
this document is subject to
change without notice.
Hewlett-Packard makes no
warranty of any kind with
respect to this information.
HEWLETT-PACKARD
SPECIFICALLY DISCLAIMS
THE IMPLIED WARRAN TY OF
MERCHANTABILITY AND
FITNESS FOR A PARTICULAR
PURPOSE.
Hewlett-Packard shall not be
liable for any direct, indirect,
incidental, consequential, or
other damage alleged in
connection with the furnishing or
use of this information.
NOTICE TO U.S.
GOVERNMENT USERS:
RESTRICTED RIGHTS
COMMERCIAL COMPUTER
SOFTWARE: “Use, duplication,
or disclosure by the
Government is subject to
restrictions as set forth in
subparagraph (c) (1)(ii) of the
Rights in Technical Data Clause
at DFARS 52.227-7013.
Trademark Credits
CompuServe™ is a U.S.
trademark of CompuServe, Inc.
MS-DOS
®
is a U.S. registered
trademark of Microsoft
Corporation.
Photoshop™ and PostScript
®
are registered trademarks of
Adobe Systems Incorporated.
TrueType™ is a U.S. trademark
of Apple Computer, Inc.
®
UNIX
is a registered trademark
in the United States and other
countries, licensed exclusively
through X/Open Company
Limited.
Safety Information
WARNING
Electrical Shock Hazard
To avoid electrical shock, use
only supplied power cords and
connect only to properly
grounded (3-hole) wall outlets.
Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714 U.S.A.
Contents
1 Product information
Chapter contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Copy module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Automatic document feeder (ADF) . . . . . . . . . . . . . . . . . . . . . . . .28
Side high-capacity input (side HCI) . . . . . . . . . . . . . . . . . . . . . . .32
Model and serial numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Safety and regulatory information . . . . . . . . . . . . . . . . . . . . . . . .35
2 Service approach
Chapter contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Service approach overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Parts and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Technical assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
3 Operational overview
Chapter contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Copy module functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Self-diagnostic messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Service mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
4 Adjustments and maintenance
Chapter contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
MFP print engine adjustments. . . . . . . . . . . . . . . . . . . . . . . . . . .119
Copy module adjustments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
ADF adjustments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Side HCI adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Periodically replaced parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Lubricating. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
EN Contents 3
5 Theory of operation
Chapter contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
Notes on the power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
Copy module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178
ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244
Side HCI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .304
6 Removal and replacement
Chapter contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .327
Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .331
Repair notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .332
Copy module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .333
Automatic document feeder (ADF) . . . . . . . . . . . . . . . . . . . . . . .377
Side HCI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .434
7 Troubleshooting
Chapter contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .455
System-to-device troubleshooting. . . . . . . . . . . . . . . . . . . . . . . .457
Copy module troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . .460
ADF troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .528
Side HCI troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .535
8 Parts and diagrams
Chapter contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .547
How to use this chapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .551
Printer parts unique to the HP Color LaserJet 8550MFP . . . . . .552
Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .555
Copy module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .558
ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .600
Side HCI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .649
Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .672
Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .680
Index
4 Contents EN
Figures
Figure 1. Copy module front left . . . . . . . . . . . . . . . . . . . . . . . 26
Figure 2. Copy module front right . . . . . . . . . . . . . . . . . . . . . .26
Figure 3. Copy module cross-section . . . . . . . . . . . . . . . . . . .27
Figure 4. Automatic document feeder . . . . . . . . . . . . . . . . . . . 30
Figure 5. Automatic document feeder cross-section . . . . . . . 31
Figure 6. Front of side HCI . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Figure 7. Rear of side HCI . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Figure 8. Cross-section of side HCI . . . . . . . . . . . . . . . . . . . . 34
Figure 9. Copy module control panel . . . . . . . . . . . . . . . . . . . 49
Figure 10. Service mode initial screen . . . . . . . . . . . . . . . . . . .61
Figure 11. Service label (inside the lower front cover of
the copy module) . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Figure 12. Example of a Level 1/Level 2 item screen . . . . . . . . 63
Figure 13. Example of a Level 3 screen . . . . . . . . . . . . . . . . . . 64
Figure 14. Copier, display mode Level 1/Level 2 screen . . . . .65
Figure 15. JAM screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Figure 16. ERR screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Figure 17. Copier, I/O mode Level 1/Level 2 screen . . . . . . . . 77
Figure 18. Copier, I/O mode Level 3 screen example . . . . . . .78
Figure 19. Copier, adjust mode Level 1/Level 2 screen . . . . . . 83
Figure 20. BLANK margins . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Figure 21. Copier, run/check mode Level 1/Level 2 screen . . .93
Figure 22. Copier, machine settings mode
Level 1/Level 2 screen . . . . . . . . . . . . . . . . . . . . . . . 98
Figure 23. Copier, test print mode Level 1/Level 2 screen . . .108
Figure 24. Counter mode, Level 1/Level 2 screen . . . . . . . . .111
Figure 25. Feeder screen, example of a Level 3 item . . . . . .114
Figure 26. Image and non-image width of the leading edge . .122
Figure 27. Image and non-image width of the left or
right margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Figure 28. BLANK margins . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Figure 29. Adjusting horizontal registration . . . . . . . . . . . . . . 124
Figure 30. Service label . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Figure 31. Standard white plate barcode . . . . . . . . . . . . . . . .134
Figure 32. Adjusting the ADF height . . . . . . . . . . . . . . . . . . . .141
Figure 33. DADF controller PCB cover . . . . . . . . . . . . . . . . . . 142
Figure 34. DSW1 on the DADF controller PCB . . . . . . . . . . . 142
Figure 35. SW3 DADF controller PCB . . . . . . . . . . . . . . . . . . 143
EN Figures 5
Figure 36. Testing the ADF adjustment . . . . . . . . . . . . . . . . .143
Figure 37. Rear view of the ADF . . . . . . . . . . . . . . . . . . . . . . 144
Figure 38. Adjusting screw . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Figure 39. DSW1 on the DADF controller PCB . . . . . . . . . . . 145
Figure 40. Testing adjustment . . . . . . . . . . . . . . . . . . . . . . . .146
Figure 41. Adjusting ADF document tray . . . . . . . . . . . . . . . .146
Figure 42. DSW1 on DADF controller PCB . . . . . . . . . . . . . . 147
Figure 43. Measuring the copy paper stop position . . . . . . . . 148
Figure 44. DSW1 on DADF controller PCB . . . . . . . . . . . . . . 149
Figure 45. Positioning paper . . . . . . . . . . . . . . . . . . . . . . . . . .150
Figure 46. Retaining plate adjustment . . . . . . . . . . . . . . . . . .151
Figure 47. Measu rin g th e dis tance from
the copyboard glass to the ADF . . . . . . . . . . . . . .151
Figure 48. Preparing test strips for measuring feeding power. 152
Figure 49. DADF controller cover . . . . . . . . . . . . . . . . . . . . . . 152
Figure 50. DSW1 on DADF controller PCB . . . . . . . . . . . . . . 153
Figure 51. Measuring feeding power . . . . . . . . . . . . . . . . . . . 153
Figure 52. Lock nut glued in place . . . . . . . . . . . . . . . . . . . . .154
Figure 53. ADF sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Figure 54. LED 1 and 2 on DADF controller PCB . . . . . . . . . . 156
Figure 55. DADF controller PCB . . . . . . . . . . . . . . . . . . . . . . .157
Figure 56. Wing nuts on the adjustment screws . . . . . . . . . . .159
Figure 57. Base plate securing screws . . . . . . . . . . . . . . . . . .160
Figure 58. Paper guide fixing screws . . . . . . . . . . . . . . . . . . .161
Figure 59. Paper guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Figure 60. Paper size card . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Figure 61. Copyboard glass . . . . . . . . . . . . . . . . . . . . . . . . . .165
Figure 62. Copyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Figure 63. Belt assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Figure 64. Document tray . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Figure 65. Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Figure 66. Sensor S1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Figure 67. Reflecting face sensor . . . . . . . . . . . . . . . . . . . . . .170
Figure 68. Registration sensor . . . . . . . . . . . . . . . . . . . . . . . .170
Figure 69. Guide plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
Figure 70. Registration sensor . . . . . . . . . . . . . . . . . . . . . . . .171
Figure 71. Registration sensor LED3 cover . . . . . . . . . . . . . .172
Figure 72. Light-emitting face . . . . . . . . . . . . . . . . . . . . . . . . . 172
Figure 73. Separation guide . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Figure 74. Control panel power soft switch, copy module
rear power switch, and power plug . . . . . . . . . . . .177
Figure 75. Copy module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Figure 76. Electrical circuitry . . . . . . . . . . . . . . . . . . . . . . . . . .179
6 Figures EN
Figure 77. Inputs to and outputs from
the reader controller PCB (1 of 3) . . . . . . . . . . . . .180
Figure 78. Inputs and outputs from the
reader controller PCB (2 of 3) . . . . . . . . . . . . . . . . 181
Figure 79. Inputs and outputs from the
reader controller PCB (3 of 3) . . . . . . . . . . . . . . . . 182
Figure 80. Basic sequence of operations at power-on . . . . . . 183
Figure 81. A4- and letter-size, 2 copies, 4-color, Direct, and
cassette 1 sequence of operations (1 of 2) . . . . . .185
Figure 82. A4- and letter-size, 2 copies, 4-color, Direct, and
cassette 1 sequence of operations (2 of 2) . . . . . .186
Figure 83. Cross-section of exposure system . . . . . . . . . . . .188
Figure 84. Exposure system mechanics . . . . . . . . . . . . . . . . .188
Figure 85. A4- and letter-size, 2 copies, 4-color, Direct,
cassette 1 sequence of operations . . . . . . . . . . . .189
Figure 86. Scanner movement . . . . . . . . . . . . . . . . . . . . . . . . 190
Figure 87. Scanner motor circuit . . . . . . . . . . . . . . . . . . . . . . .191
Figure 88. Changing the reproduction ratio . . . . . . . . . . . . . .192
Figure 89. Controlling the scanning lamp . . . . . . . . . . . . . . . .193
Figure 90. Paper selection sensors . . . . . . . . . . . . . . . . . . . . 197
Figure 91. Sensor operation . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Figure 92. Image processing unit . . . . . . . . . . . . . . . . . . . . . 200
Figure 93. CCD lines and filters . . . . . . . . . . . . . . . . . . . . . . . 201
Figure 94. CCD circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Figure 95. Analog circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203
Figure 96. G image signal . . . . . . . . . . . . . . . . . . . . . . . . . . . .205
Figure 97. Digital image processing . . . . . . . . . . . . . . . . . . . 207
Figure 98. Scanning lamp and lens . . . . . . . . . . . . . . . . . . . . 208
Figure 99. Shading correction measurement . . . . . . . . . . . . .209
Figure 100. CCD position matching . . . . . . . . . . . . . . . . . . . . . 210
Figure 101. Text identification . . . . . . . . . . . . . . . . . . . . . . . . . 211
Figure 102. Sensor color correction measurement . . . . . . . . .212
Figure 103. Background pixel measurement . . . . . . . . . . . . . .213
Figure 104. Input level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215
Figure 105. Weak and strong sharpness . . . . . . . . . . . . . . . . . 215
Figure 106. Original density compared to CCD output . . . . . .216
Figure 107. Density level conversion . . . . . . . . . . . . . . . . . . . . 216
Figure 108. BGR and YMC levels . . . . . . . . . . . . . . . . . . . . . .217
Figure 109. BGR to YMC conversion . . . . . . . . . . . . . . . . . . . . 218
Figure 110. Gray components . . . . . . . . . . . . . . . . . . . . . . . . .219
Figure 111. Bk signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Figure 112. UCR amount . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220
Figure 113. Chromatic absorption characteristics . . . . . . . . . . 221
Figure 114. Enlargement/correction . . . . . . . . . . . . . . . . . . . . 223
EN Figures 7
Figure 115. Image shifts . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224
Figure 116. Shift in main and sub-scanning directions . . . . . .224
Figure 117. Center Shift . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Figure 118. Mirror image . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
Figure 119. Mirror image principle . . . . . . . . . . . . . . . . . . . . . . 226
Figure 120. Image repeat . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
Figure 121. Image repeat principle . . . . . . . . . . . . . . . . . . . . . 227
Figure 122. Slant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Figure 123. Slant principle . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Figure 124. Curve for items A through D . . . . . . . . . . . . . . . . .229
Figure 125. Curve for black-and-white text mode . . . . . . . . . .229
Figure 126. Framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
Figure 127. Blanking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
Figure 128. Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
Figure 129. Copy module fan . . . . . . . . . . . . . . . . . . . . . . . . .234
Figure 130. Cooling fan engaged . . . . . . . . . . . . . . . . . . . . . .234
Figure 131. Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236
Figure 132. Copy module power distribution . . . . . . . . . . . . . .237
Figure 133. Copy module general circuit diagram (1 of 2) . . . . 240
Figure 134. Copy module general circuit diagram (2 of 2) . . . . 242
Figure 135. ADF electrical circuitry . . . . . . . . . . . . . . . . . . . . . .244
Figure 136. Operation mode communication . . . . . . . . . . . . . .245
Figure 137. Inputs to the DADF controller PCB (1 of 2) . . . . . . 246
Figure 138. Inputs to the DADF controller PCB (2 of 2) . . . . . . 247
Figure 139. Outputs to the DADF controller PCB . . . . . . . . . . .248
Figure 140. ADF motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Figure 141. Top pick-up path . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Figure 142. Face-up (left) output tray . . . . . . . . . . . . . . . . . . . .253
Figure 143. Face-down (top) output tray . . . . . . . . . . . . . . . . .254
Figure 144. Page composition copy sequences . . . . . . . . . . . .255
Figure 145. Picking up originals . . . . . . . . . . . . . . . . . . . . . . . . 256
Figure 146. Pick-up path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Figure 147. Feeding sequence . . . . . . . . . . . . . . . . . . . . . . . .258
Figure 148. Feeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Figure 149. Second original pick-up . . . . . . . . . . . . . . . . . . . . .259
Figure 150. Sequence of operations (A4, 2 originals,
top pick-up mode) . . . . . . . . . . . . . . . . . . . . . . . . . 260
Figure 151. Picking up for the first side . . . . . . . . . . . . . . . . . . 261
Figure 152. Reversing from the first side to the second side . . 261
Figure 153. Sequence of operations (reversal) . . . . . . . . . . . . 262
Figure 154. Placement of first original . . . . . . . . . . . . . . . . . . .263
Figure 155. Positioning the first original and pick-up of
second original . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Figure 156. Movement of first and second originals . . . . . . . . .264
8 Figures EN
Figure 157. Delivery of originals . . . . . . . . . . . . . . . . . . . . . . . .264
Figure 158. Sequence of operations (reduced page composition; top
pick-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265
Figure 159. Delivery path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Figure 160. Feeding the first original . . . . . . . . . . . . . . . . . . . .266
Figure 161. Delivering the first original and picking up the
second original . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Figure 162. Sequence of operations (small size, pick-up and
delivery) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Figure 163. Detecting an original . . . . . . . . . . . . . . . . . . . . . . . 269
Figure 164. Document tray . . . . . . . . . . . . . . . . . . . . . . . . . . . .270
Figure 165. Registration rollers . . . . . . . . . . . . . . . . . . . . . . . . . 271
Figure 166. Horizontal detection . . . . . . . . . . . . . . . . . . . . . . . . 272
Figure 167. Placement of original . . . . . . . . . . . . . . . . . . . . . . .274
Figure 168. Control of pick-up motor . . . . . . . . . . . . . . . . . . . .275
Figure 169. Control of belt motor . . . . . . . . . . . . . . . . . . . . . . . 277
Figure 170. ADF jam sensors . . . . . . . . . . . . . . . . . . . . . . . . .279
Figure 171. Improper placement of originals . . . . . . . . . . . . . .282
Figure 172. Jam flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . .284
Figure 173. Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . .285
Figure 174. Motors, solenoids, and sensors . . . . . . . . . . . . . . . 286
Figure 175. PCB locations . . . . . . . . . . . . . . . . . . . . . . . . . . . .287
Figure 176. Indicator PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Figure 177. ADF general circuit diagram . . . . . . . . . . . . . . . . .290
Figure 178. ADF controller circui t diagram (1 of 7) . . . . . . . . .292
Figure 179. ADF controller circui t diagram (2 of 7) . . . . . . . . . .294
Figure 180. ADF controller circui t diagram (3 of 7) . . . . . . . . . .296
Figure 181. ADF controller circui t diagram (4 of 7) . . . . . . . . . .298
Figure 182. ADF controller circui t diagram (5 of 7) . . . . . . . . . .300
Figure 183. ADF controller circui t diagram (6 of 7) . . . . . . . . . .301
Figure 184. ADF controller circui t diagram (7 of 7) . . . . . . . . . .301
Figure 185. ADF display board . . . . . . . . . . . . . . . . . . . . . . . . .302
Figure 186. ADF general timing chart (top pick-up mode, A4, and 2
originals— single-sided original to single copy) . . . 303
Figure 187. Deck block diagram . . . . . . . . . . . . . . . . . . . . . . . .304
Figure 188. Deck controller PCB . . . . . . . . . . . . . . . . . . . . . . .305
Figure 189. Deck controller PCB output . . . . . . . . . . . . . . . . . . 306
Figure 190. Pick-up feed rollers . . . . . . . . . . . . . . . . . . . . . . . . 307
Figure 191. Pick-up feed signals . . . . . . . . . . . . . . . . . . . . . . . 308
Figure 192. Signal transfer points . . . . . . . . . . . . . . . . . . . . . . 309
Figure 193. Pick-up signal levels . . . . . . . . . . . . . . . . . . . . . . .309
Figure 194. Lifter operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Figure 195. Remaining paper detection . . . . . . . . . . . . . . . . . .311
EN Figures 9
Figure 196. Paper-size-detection switch and
detection plate (A4) . . . . . . . . . . . . . . . . . . . . . . . .312
Figure 197. Paper-size-detection switch and
detection plate (LTR) . . . . . . . . . . . . . . . . . . . . . . . 312
Figure 198. Jam detection levels . . . . . . . . . . . . . . . . . . . . . . .313
Figure 199. Stationary jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Figure 200. Side HCI power supply . . . . . . . . . . . . . . . . . . . . .314
Figure 201. Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .315
Figure 202. Solenoids and motors . . . . . . . . . . . . . . . . . . . . . . 316
Figure 203. PCBs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Figure 204. Deck controller PCB . . . . . . . . . . . . . . . . . . . . . . .319
Figure 205. User LED PCB . . . . . . . . . . . . . . . . . . . . . . . . . . .320
Figure 206. Remaining-paper-detection PCB . . . . . . . . . . . . .320
Figure 207. Deck controller PCB general circuit diagram . . . . . 324
Figure 208. Front view of copy module . . . . . . . . . . . . . . . . . . .333
Figure 209. Rear view of copy module . . . . . . . . . . . . . . . . . . .333
Figure 210. Removing the copy module lower front cover . . . .334
Figure 211. Removing the copy module upp er right cover . . . .334
Figure 212. Removing the copy module upper rear cover . . . . 335
Figure 213. Removing the copy module upper left cover . . . . .335
Figure 214. Removing the copy module rear cover . . . . . . . . .336
Figure 215. Removing the copy module upper front cover . . . .337
Figure 216. Removing the copy module scanner motor . . . . . .338
Figure 217. Removing the copy module th e
scanner motor driver PCB . . . . . . . . . . . . . . . . . . .339
Figure 218. Preparing to remove the ROM DIMM . . . . . . . . . .340
Figure 219. Opening the claws . . . . . . . . . . . . . . . . . . . . . . . . .341
Figure 220. Lifting the ROM DIMM to detach . . . . . . . . . . . . . .341
Figure 221. Inserting the ROM DIMM . . . . . . . . . . . . . . . . . . . . 342
Figure 222. Engaging the ROM DIMM . . . . . . . . . . . . . . . . . . . 342
Figure 223. Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . .344
Figure 224. Detaching the control panel . . . . . . . . . . . . . . . . . . 345
Figure 225. Detaching the metal plat e on the LCD assembly .346
Figure 226. Detaching the LCD assembly . . . . . . . . . . . . . . . .346
Figure 227. Copyboard glass . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Figure 228. Scanner drive cable . . . . . . . . . . . . . . . . . . . . . . . . 348
Figure 229. Securing the metal cable clamp (front view) . . . . . 349
Figure 230. Securing the metal cabl e clamp (rear view) . . . . .349
Figure 231. Mirror tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .350
Figure 232. Detaching and reattaching the
mirror positioning tool (front view) . . . . . . . . . . . . .350
Figure 233. Detaching and reattaching the
mirror positioning tool (rear view) . . . . . . . . . . . . .351
10 Figures EN
Figure 234. Securing the metal cable clamp to the
mirror 1 mount (front view) . . . . . . . . . . . . . . . . . .351
Figure 235. Securing the metal cable clamp to the
mirror 1 mount (rear view) . . . . . . . . . . . . . . . . . .351
Figure 236. Cable positioning . . . . . . . . . . . . . . . . . . . . . . . . . .352
Figure 237. Copyboard glass . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Figure 238. Flexible cable warning label . . . . . . . . . . . . . . . . . 353
Figure 239. Releasing the connector to the flexible cable . . . . 354
Figure 240. Disconnecting the flexible cable . . . . . . . . . . . . . . 355
Figure 241. Connecting the flexible cable . . . . . . . . . . . . . . . .356
Figure 242. Scanning lamp cover . . . . . . . . . . . . . . . . . . . . . . .357
Figure 243. Scanning lamp inside cover . . . . . . . . . . . . . . . . . .357
Figure 244. Anti-reflecting plate . . . . . . . . . . . . . . . . . . . . . . . 358
Figure 245. Detaching the scanning lamp . . . . . . . . . . . . . . . .359
Figure 246. Removing the scanning lamp . . . . . . . . . . . . . . . .360
Figure 247. Scanning lamp heater . . . . . . . . . . . . . . . . . . . . . .360
Figure 248. Replacing the scanning lamp . . . . . . . . . . . . . . . .361
Figure 249. Scanning lamp adjustment . . . . . . . . . . . . . . . . . .362
Figure 250. White plate cover removal . . . . . . . . . . . . . . . . . . .363
Figure 251. Replacing the white plate cover . . . . . . . . . . . . . . .363
Figure 252. Detaching the claws . . . . . . . . . . . . . . . . . . . . . . . 364
Figure 253. Detaching the intensity-detection PCB . . . . . . . . .364
Figure 254. Lens mount cover . . . . . . . . . . . . . . . . . . . . . . . . . 365
Figure 255. Detaching the CCD unit . . . . . . . . . . . . . . . . . . . . . 365
Figure 256. CCD unit connectors . . . . . . . . . . . . . . . . . . . . . . . 366
Figure 257. Electrical unit screws and connectors . . . . . . . . . . 367
Figure 258. Reader controller PCB connectors . . . . . . . . . . . .367
Figure 259. Removing the reader controller PCB cover (1 of 2) 368
Figure 260. Removing the reader controller PCB cover (2 of 2) 368
Figure 261. Removing the electrical unit . . . . . . . . . . . . . . . . .369
Figure 262. Holding the electrical unit . . . . . . . . . . . . . . . . . . . 369
Figure 263. Detaching the electrical unit cover . . . . . . . . . . . . .370
Figure 264. Electrical unit connectors . . . . . . . . . . . . . . . . . . . . 370
Figure 265. ECO PCB replacement . . . . . . . . . . . . . . . . . . . . .371
Figure 266. AP-IP PCB removal . . . . . . . . . . . . . . . . . . . . . . . .372
Figure 267. Removing the copy module main power
supply PCB (DCP1) . . . . . . . . . . . . . . . . . . . . . . . . 373
Figure 268. Accessory power supply . . . . . . . . . . . . . . . . . . . . 374
Figure 269. Power supply cooling fan . . . . . . . . . . . . . . . . . . . . 375
Figure 270. Inverter PCB unit . . . . . . . . . . . . . . . . . . . . . . . . . .376
Figure 271. ADF external covers . . . . . . . . . . . . . . . . . . . . . . .377
Figure 272. Opening the ADF . . . . . . . . . . . . . . . . . . . . . . . . . .378
Figure 273. Removing the ADF . . . . . . . . . . . . . . . . . . . . . . . .379
Figure 274. Mounting screws . . . . . . . . . . . . . . . . . . . . . . . . . . 380
EN Figures 11
Figure 275. Body cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
Figure 276. Mounting screws . . . . . . . . . . . . . . . . . . . . . . . . . . 380
Figure 277. Document tray . . . . . . . . . . . . . . . . . . . . . . . . . . . .381
Figure 278. Side guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Figure 279. Side guide and screws . . . . . . . . . . . . . . . . . . . . . 383
Figure 280. Opened side guide . . . . . . . . . . . . . . . . . . . . . . . . 383
Figure 281. Mounting the gear . . . . . . . . . . . . . . . . . . . . . . . . . 384
Figure 282. Setting the width detection volume . . . . . . . . . . . .384
Figure 283. Setting the screws and mounting lock . . . . . . . . . .385
Figure 284. Connector J12 on pick-up motor . . . . . . . . . . . . . . 385
Figure 285. Pick-up motor cable guide . . . . . . . . . . . . . . . . . . .386
Figure 286. Detaching the pick-up motor unit . . . . . . . . . . . . . .386
Figure 287. Feeder motor unit . . . . . . . . . . . . . . . . . . . . . . . . .387
Figure 288. Feeder motor color sensor . . . . . . . . . . . . . . . . . . 387
Figure 289. Feeder motor drive belts . . . . . . . . . . . . . . . . . . . .388
Figure 290. Belt motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .389
Figure 291. Belt motor clock sensor . . . . . . . . . . . . . . . . . . . . .389
Figure 292. Belt motor count position . . . . . . . . . . . . . . . . . . . .390
Figure 293. Feeding the belt drive roller . . . . . . . . . . . . . . . . . .390
Figure 294. Replacing the belt motor . . . . . . . . . . . . . . . . . . . . 391
Figure 295. Adjusting belt tension . . . . . . . . . . . . . . . . . . . . . . 391
Figure 296. Clutch unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392
Figure 297. E-ring and bushing . . . . . . . . . . . . . . . . . . . . . . . . 392
Figure 298. Clutch unit slip stop . . . . . . . . . . . . . . . . . . . . . . . . 393
Figure 299. Delivery motor connectors . . . . . . . . . . . . . . . . . . . 394
Figure 300. Delivery motor cable retainer . . . . . . . . . . . . . . . . .394
Figure 301. Detaching the delivery motor . . . . . . . . . . . . . . . . . 395
Figure 302. Document tray mount . . . . . . . . . . . . . . . . . . . . . .396
Figure 303. Paper-retaining solenoid . . . . . . . . . . . . . . . . . . . . 396
Figure 304. Inlet guide plate . . . . . . . . . . . . . . . . . . . . . . . . . . .397
Figure 305. Pick-up roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397
Figure 306. Reversing roller drive belt . . . . . . . . . . . . . . . . . . . 398
Figure 307. Separation belt unit . . . . . . . . . . . . . . . . . . . . . . . . 398
Figure 308. Separation guide plate . . . . . . . . . . . . . . . . . . . . . . 399
Figure 309. Inside guide plate . . . . . . . . . . . . . . . . . . . . . . . . . 399
Figure 310. Roller unit stopper . . . . . . . . . . . . . . . . . . . . . . . . . 400
Figure 311. Roller unit E-ring, gear, and timing belt . . . . . . . . .400
Figure 312. Removing the E-ring, arm, and gear . . . . . . . . . . . 401
Figure 313. Removing the feeding roller unit . . . . . . . . . . . . . .401
Figure 314. Right hinge unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Figure 315. E-ring and bushing . . . . . . . . . . . . . . . . . . . . . . . . 402
Figure 316. Solenoid mount . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Figure 317. Detaching the spring, screw, and arm . . . . . . . . . .403
12 Figures EN
Figure 318. Link arm shaft . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Figure 319. Sensor mount . . . . . . . . . . . . . . . . . . . . . . . . . . . .404
Figure 320. Tension spring . . . . . . . . . . . . . . . . . . . . . . . . . . . .405
Figure 321. Grip ring, clock plate, sensor mount, and spring . .405
Figure 322. Registration roller . . . . . . . . . . . . . . . . . . . . . . . . .406
Figure 323. Timing belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .407
Figure 324. Gear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
Figure 325. Unlocking and removing the gear . . . . . . . . . . . . .408
Figure 326. Grip ring and bushing . . . . . . . . . . . . . . . . . . . . . .409
Figure 327. Detaching the lower guide stopper . . . . . . . . . . . .409
Figure 328. Removing the spring . . . . . . . . . . . . . . . . . . . . . . . 410
Figure 329. Registration sensor cover . . . . . . . . . . . . . . . . . . . 410
Figure 330. Disconnecting the sensor connector . . . . . . . . . . .411
Figure 331. Paper guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .411
Figure 332. Reversing plate (front view) . . . . . . . . . . . . . . . . . 412
Figure 333. Detaching the reversing plate (rear view) . . . . . . . 412
Figure 334. Front plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .413
Figure 335. Delivery/reversing roller . . . . . . . . . . . . . . . . . . . . . 413
Figure 336. Body cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414
Figure 337. E-ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414
Figure 338. Delivery roller unit . . . . . . . . . . . . . . . . . . . . . . . . . 415
Figure 339. Removing the screw and spring . . . . . . . . . . . . . .416
Figure 340. Disengaging the connector . . . . . . . . . . . . . . . . . . 416
Figure 341. Detaching the timing belt and motor unit . . . . . . . .417
Figure 342. Detaching the delivery roller unit . . . . . . . . . . . . . . 418
Figure 343. Gear and timing belt . . . . . . . . . . . . . . . . . . . . . . .419
Figure 344. Unlocking and removing the gear . . . . . . . . . . . . .419
Figure 345. Reversing guide spring, front . . . . . . . . . . . . . . . . .420
Figure 346. Reversing guide spring, rear . . . . . . . . . . . . . . . . . 420
Figure 347. Detaching the solenoid unit . . . . . . . . . . . . . . . . . .420
Figure 348. Reversing the sensor jack and grounding cord . . .421
Figure 349. Detaching the reversing guide . . . . . . . . . . . . . . . .421
Figure 350. Document tray mounting plate . . . . . . . . . . . . . . . .422
Figure 351. Stopper plate solenoid . . . . . . . . . . . . . . . . . . . . . . 422
Figure 352. Solenoid positioning . . . . . . . . . . . . . . . . . . . . . . . 423
Figure 353. Test strips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424
Figure 354. Delivery roller and pick-up roll . . . . . . . . . . . . . . . .424
Figure 355. Inserting the test strip . . . . . . . . . . . . . . . . . . . . . .425
Figure 356. Paper-deflecting solenoid . . . . . . . . . . . . . . . . . . .426
Figure 357. Flapper plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 427
Figure 358. E-ring and bushing . . . . . . . . . . . . . . . . . . . . . . . . 427
Figure 359. Delivery roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428
Figure 360. Paper-guide plate . . . . . . . . . . . . . . . . . . . . . . . . .428
EN Figures 13
Figure 361. Sensor flag and connector . . . . . . . . . . . . . . . . . . . 429
Figure 362. Delivery roller mount . . . . . . . . . . . . . . . . . . . . . . . 429
Figure 363. Delivery roller and stamp solenoid mount . . . . . . .429
Figure 364. Stamp solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . 430
Figure 365. Spring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .431
Figure 366. Placing the spring in the temporary position on the
retaining hook . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431
Figure 367. Detaching the solenoid . . . . . . . . . . . . . . . . . . . . .432
Figure 368. Detaching the side plate . . . . . . . . . . . . . . . . . . . .432
Figure 369. Delivery unit linking plate . . . . . . . . . . . . . . . . . . . . 433
Figure 370. Removing the feeding belt . . . . . . . . . . . . . . . . . . . 433
Figure 371. External covers . . . . . . . . . . . . . . . . . . . . . . . . . . .434
Figure 372. Rear cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434
Figure 373. Upper left cover and screws . . . . . . . . . . . . . . . . .435
Figure 374. Front cover and screws . . . . . . . . . . . . . . . . . . . . .435
Figure 375. Rear cover and screws . . . . . . . . . . . . . . . . . . . . . 436
Figure 376. Upper right cover and screws . . . . . . . . . . . . . . . . 436
Figure 377. Paper-size limit panel . . . . . . . . . . . . . . . . . . . . . .437
Figure 378. Fixing plate and limit panel . . . . . . . . . . . . . . . . . .438
Figure 379. Connectors and cable clamps . . . . . . . . . . . . . . . .439
Figure 380. Pick-up unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .439
Figure 381. Pick-up roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440
Figure 382. Feed roller and separation roller . . . . . . . . . . . . . .441
Figure 383. Preparing to remove the lifter wire . . . . . . . . . . . . .442
Figure 384. E-ring and pulley cover . . . . . . . . . . . . . . . . . . . . . 442
Figure 385. Pulley cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .443
Figure 386. Screw and lifter wire . . . . . . . . . . . . . . . . . . . . . . .444
Figure 387. Parts removal behind the lifter wire . . . . . . . . . . . .445
Figure 388. Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .446
Figure 389. Paper-detection unit . . . . . . . . . . . . . . . . . . . . . . . 446
Figure 390. Lifter drive unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447
Figure 391. Rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447
Figure 392. E-ring and gear . . . . . . . . . . . . . . . . . . . . . . . . . . . 448
Figure 393. E-ring and pulley cover . . . . . . . . . . . . . . . . . . . . . 448
Figure 394. Bracket removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 449
Figure 395. Lifter wire removal . . . . . . . . . . . . . . . . . . . . . . . . .450
Figure 396. Tightening the lifter wire . . . . . . . . . . . . . . . . . . . . 451
Figure 397. Lifter motor (M1) . . . . . . . . . . . . . . . . . . . . . . . . . . 452
Figure 398. Feeder motor (M2) . . . . . . . . . . . . . . . . . . . . . . . . . 452
Figure 399. Pick-up motor (M3) . . . . . . . . . . . . . . . . . . . . . . . . 453
Figure 400. Deck controller PCB . . . . . . . . . . . . . . . . . . . . . . .453
Figure 401. Power supply PCB . . . . . . . . . . . . . . . . . . . . . . . . .454
Figure 402. Standard image sample . . . . . . . . . . . . . . . . . . . . .464
14 Figures EN
Figure 403. Horizontal stripe test print . . . . . . . . . . . . . . . . . . . 466
Figure 404. 256-color test print . . . . . . . . . . . . . . . . . . . . . . . . . 467
Figure 405. 256-gradation test print . . . . . . . . . . . . . . . . . . . . . 468
Figure 406. 16-gradation test print . . . . . . . . . . . . . . . . . . . . . . 469
Figure 407. Halftone test print . . . . . . . . . . . . . . . . . . . . . . . . . 470
Figure 408. Grid test print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 471
Figure 409. CMYK 64-gradation test print . . . . . . . . . . . . . . . . 472
Figure 410. RGB 64-gradation test print . . . . . . . . . . . . . . . . . . 473
Figure 411. Full-color 16-gradation test print . . . . . . . . . . . . . .474
Figure 412. Full-color light area 16-gradation test print . . . . . .475
Figure 413. Leakage breaker . . . . . . . . . . . . . . . . . . . . . . . . . . 520
Figure 414. DIP switch on the DADF controller PCB . . . . . . . .534
Figure 415. Figure 5-101 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .535
Figure 416. Figure 5-102 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .536
Figure 417. Interface assembly location . . . . . . . . . . . . . . . . . .552
Figure 418. ECO-2 PCB Assembly . . . . . . . . . . . . . . . . . . . . . .553
Figure 419. Interface assembly . . . . . . . . . . . . . . . . . . . . . . . .554
Figure 420. Stand assembly . . . . . . . . . . . . . . . . . . . . . . . . . . .556
Figure 421. Assembly location diagram . . . . . . . . . . . . . . . . . .561
Figure 422. External covers and panels . . . . . . . . . . . . . . . . . .562
Figure 423. Internal components (1 of 3) . . . . . . . . . . . . . . . . . 564
Figure 424. Internal components (2 of 3) . . . . . . . . . . . . . . . . . 566
Figure 425. Internal components (3 of 3) . . . . . . . . . . . . . . . . . 568
Figure 426. Power cord terminal assembly . . . . . . . . . . . . . . . 570
Figure 427. Control panel assembly . . . . . . . . . . . . . . . . . . . . .572
Figure 428. Copyboard cover assembly . . . . . . . . . . . . . . . . . .574
Figure 429. Mirror assembly 1 . . . . . . . . . . . . . . . . . . . . . . . . . 576
Figure 430. Electrical tray assembly . . . . . . . . . . . . . . . . . . . . . 578
Figure 431. Dc power supply PCA . . . . . . . . . . . . . . . . . . . . . .580
Figure 432. APC power supply PCA . . . . . . . . . . . . . . . . . . . . .582
Figure 433. Noise filter PCA . . . . . . . . . . . . . . . . . . . . . . . . . . .583
Figure 434. Control panel PCA . . . . . . . . . . . . . . . . . . . . . . . . .584
Figure 435. Control panel CPU PCA . . . . . . . . . . . . . . . . . . . . 585
Figure 436. Control panel inverter PCA . . . . . . . . . . . . . . . . . . 586
Figure 437. Reader controller PCA . . . . . . . . . . . . . . . . . . . . . .587
Figure 438. Analog image processor PCA . . . . . . . . . . . . . . . . 588
Figure 439. Motor driver PCA . . . . . . . . . . . . . . . . . . . . . . . . . .589
Figure 440. Inverter PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . .590
Figure 441. Connectors (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . 591
Figure 442. Connectors (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . 597
Figure 443. Connectors (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . 598
Figure 444. Assembly locations . . . . . . . . . . . . . . . . . . . . . . . .605
Figure 445. Mounting hardware . . . . . . . . . . . . . . . . . . . . . . . . 606
EN Figures 15
Figure 446. External covers and panels . . . . . . . . . . . . . . . . . .607
Figure 447. DF assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 608
Figure 448. Document tray assembly . . . . . . . . . . . . . . . . . . . .612
Figure 449. Upper cover assembly . . . . . . . . . . . . . . . . . . . . . . 614
Figure 450. RF assembly (1 of 4) . . . . . . . . . . . . . . . . . . . . . . .616
Figure 451. RF assembly (2 of 4) . . . . . . . . . . . . . . . . . . . . . . .620
Figure 452. RF assembly (3 of 4) . . . . . . . . . . . . . . . . . . . . . . .624
Figure 453. RF assembly (4 of 4) . . . . . . . . . . . . . . . . . . . . . . .628
Figure 454. Right paper delivery assembly . . . . . . . . . . . . . . . 630
Figure 455. Paper feed motor assembly . . . . . . . . . . . . . . . . . .632
Figure 456. Belt drive motor assembly . . . . . . . . . . . . . . . . . . .634
Figure 457. Upper paper guide assembly . . . . . . . . . . . . . . . . . 636
Figure 458. Lower paper guide assembly . . . . . . . . . . . . . . . . . 638
Figure 459. Separation roller assembly . . . . . . . . . . . . . . . . . .640
Figure 460. Paper separation assembly . . . . . . . . . . . . . . . . . .642
Figure 461. RDF controller PCA . . . . . . . . . . . . . . . . . . . . . . . .644
Figure 462. Connectors (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . 645
Figure 463. Connectors (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . 648
Figure 464. Assembly locations . . . . . . . . . . . . . . . . . . . . . . . .652
Figure 465. Mounting hardware . . . . . . . . . . . . . . . . . . . . . . . . 653
Figure 466. External covers and panels . . . . . . . . . . . . . . . . . .654
Figure 467. Internal components (1 of 3) . . . . . . . . . . . . . . . . . 656
Figure 468. Internal components (2 of 3) . . . . . . . . . . . . . . . . . 658
Figure 469. Internal components (3 of 3) . . . . . . . . . . . . . . . . . 660
Figure 470. Lifter drive assembly . . . . . . . . . . . . . . . . . . . . . . . 663
Figure 471. Paper pick-up assembly (1 of 2) . . . . . . . . . . . . . .664
Figure 472. Paper pick-up assembly (2 of 2) . . . . . . . . . . . . . .666
Figure 473. Deck controller PCA . . . . . . . . . . . . . . . . . . . . . . .668
Figure 474. Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .669
16 Figures EN
Tables
Table 1. First copy time (in seconds*). . . . . . . . . . . . . . . . . . . . 24
Table 2. Copying speed (pages per minute). . . . . . . . . . . . . . . 24
Table 3. Operating conditions— copy/print . . . . . . . . . . . . . . . .25
Table 4. Electrical specifications—copy/print . . . . . . . . . . . . . . 25
Table 5. Physical specifications—copy/print. . . . . . . . . . . . . . . 25
Table 6. Electrical specifications— ADF . . . . . . . . . . . . . . . . . . 29
Table 7. Physical specifications— ADF . . . . . . . . . . . . . . . . . . .29
Table 8. Supported media— ADF . . . . . . . . . . . . . . . . . . . . . . .29
Table 9. Operating conditions— side HCI . . . . . . . . . . . . . . . . . 32
Table 10. Electrical specifications— side HCI . . . . . . . . . . . . . . . 32
Table 11. Physical specifications— side HCI. . . . . . . . . . . . . . . . 32
Table 12. Ordering parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Table 13. Technical support websites. . . . . . . . . . . . . . . . . . . . . 40
Table 14. Asia Pacific region Customer Care Centers . . . . . . . . 46
Table 15. Copy module functionality. . . . . . . . . . . . . . . . . . . . . . 51
Table 16. Common settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Table 17. Copy module settings . . . . . . . . . . . . . . . . . . . . . . . . . 54
Table 18. Timer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Table 19. Adjustment/cleaning . . . . . . . . . . . . . . . . . . . . . . . . . .56
Table 20. Self-diagnostic (error) messages . . . . . . . . . . . . . . . . 59
Table 21. Service mode sub-items . . . . . . . . . . . . . . . . . . . . . . . 60
Table 22. Copier, display mode menu . . . . . . . . . . . . . . . . . . . .65
Table 23. Copier, display mode Level 2 and Level 3 menus . . . 66
Table 24. Country code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Table 25. Language code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Table 26. Series code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Table 27. JAM screen legend . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Table 28. Types of jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Table 29. First 2 digits of FFFF (type of jam) . . . . . . . . . . . . . . .72
Table 30. Last 2 digits of FFFF (jam sensor) . . . . . . . . . . . . . . . 73
Table 31. G (pick-up position) . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Table 32. Pick-up jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Table 33. Detecting jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Table 34. ERR screen legend . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Table 35. Copier, I/O mode descriptions. . . . . . . . . . . . . . . . . . . 77
Table 36. Copier, I/O mode Level 2 and Level 3 menus. . . . . . . 79
Table 37. Copier, adjust menu descriptions . . . . . . . . . . . . . . . . 83
Table 38. Copier, adjust mode Level 2 and Level 3 menus . . . .84
EN Tables 17
Table 39. Copier, run/check mode menu descriptions . . . . . . . . 93
Table 40. Copier, run/check mode Level 2 and Level 3 menus . 94
Table 41. Control panel key descriptions . . . . . . . . . . . . . . . . . . 96
Table 42. Copier, machine settings menu descriptions . . . . . . .98
Table 43. Copier, machine settings mode Level 2 and
Level 3 menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Table 44. Copier, machine settings mode,
soft counter specifications. . . . . . . . . . . . . . . . . . . . . 103
Table 45. Soft counter defaults by voltage and country . . . . . .107
Table 46. Copier, test print mode Level 2 and Level 3 menus . 109
Table 47. Test print options . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Table 48. Copier counter menu descriptions . . . . . . . . . . . . . .111
Table 49. Copier, counter mode Level 2 and Level 3 menus . .112
Table 50. Feeder options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Table 51. Serviceable printer parts . . . . . . . . . . . . . . . . . . . . . 119
Table 52. Feeding power measurements . . . . . . . . . . . . . . . . . 154
Table 53. Periodically replaced parts . . . . . . . . . . . . . . . . . . . . 163
Table 54. Items to be cleaned . . . . . . . . . . . . . . . . . . . . . . . . . 166
Table 55. Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Table 56. Warm-up and standby phases . . . . . . . . . . . . . . . . . 184
Table 57. Sequence functions . . . . . . . . . . . . . . . . . . . . . . . . . 187
Table 58. Scanning lamp/scanning lamp heater errors. . . . . . . 196
Table 59. Identifying original size, metric . . . . . . . . . . . . . . . . . 199
Table 60. Identifying original-size, inches . . . . . . . . . . . . . . . . .199
Table 61. PCB functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206
Table 62. BGR->YMC conversion. . . . . . . . . . . . . . . . . . . . . . .217
Table 63. Enlargement/reduction and image processing . . . . . 222
Table 64. Copy module fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Table 65. Power saving function. . . . . . . . . . . . . . . . . . . . . . . . 235
Table 66. Copy module main power supply . . . . . . . . . . . . . . . 239
Table 67. Accessories power supply (secondary side). . . . . . .239
Table 68. Page composition sizes . . . . . . . . . . . . . . . . . . . . . .255
Table 69. Europe/Asia (A4). . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Table 70. U.S. (Letter). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273
Table 71. Relationship betwee n pic k-up motor signals and
the pick-up roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Table 72. Relationship betwee n be lt mo to r dr ive signa l an d
the feeding belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Table 73. Jam detection sensors . . . . . . . . . . . . . . . . . . . . . . . 279
Table 74. Jam detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280
Table 75. Improper placement of originals sensors . . . . . . . . .282
Table 76. Improper placement detection. . . . . . . . . . . . . . . . . . 283
Table 77. Motors, solenoids, and sensors . . . . . . . . . . . . . . . .286
Table 78. PCB functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .287
18 Tables EN
Table 79. LEDs on the indicator PCB . . . . . . . . . . . . . . . . . . . .288
Table 80. Names and abbreviations of signals . . . . . . . . . . . . .289
Table 81. Remaining paper detection switches . . . . . . . . . . . .311
Table 82. Sensor functions . . . . . . . . . . . . . . . . . . . . . . . . . . . .315
Table 83. Solenoid and motor functions . . . . . . . . . . . . . . . . . .316
Table 84. PCB functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .317
Table 85. Deck controller switches and LEDs. . . . . . . . . . . . . . 319
Table 86. User LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .320
Table 87. Signal names and codes. . . . . . . . . . . . . . . . . . . . . . 321
Table 88. Service tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Table 89. Test pattern types . . . . . . . . . . . . . . . . . . . . . . . . . . .465
Table 90. Common image faults . . . . . . . . . . . . . . . . . . . . . . . . 476
Table 91. Repetitive image defects. . . . . . . . . . . . . . . . . . . . . . 482
Table 92. Errors based on LED lighting cycle. . . . . . . . . . . . . . 537
Table 93. Interface assembly location. . . . . . . . . . . . . . . . . . . . 552
Table 94. ECO-2 PCB Assembly . . . . . . . . . . . . . . . . . . . . . . .553
Table 95. Interface assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 554
Table 96. Stand screw/ring kit. . . . . . . . . . . . . . . . . . . . . . . . . . 555
Table 97. Stand assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . .557
Table 98. Screw/ring kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 558
Table 99. Belt kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .559
Table 100. Gear/pulley kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .560
Table 101. Spring kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .560
Table 102. External covers and panels. . . . . . . . . . . . . . . . . . . . 563
Table 103. Internal components (1 of 3) . . . . . . . . . . . . . . . . . . .565
Table 104. Internal components (2 of 3) . . . . . . . . . . . . . . . . . . .566
Table 105. Internal components (3 of 3) . . . . . . . . . . . . . . . . . . .569
Table 106. Power cord terminal assembly . . . . . . . . . . . . . . . . .571
Table 107. Control panel assembly. . . . . . . . . . . . . . . . . . . . . . . 573
Table 108. Copyboard cover assembly. . . . . . . . . . . . . . . . . . . . 575
Table 109. Mirror assembly 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . 577
Table 110. Electrical tray assembly . . . . . . . . . . . . . . . . . . . . . .579
Table 111. Dc power supply PCA . . . . . . . . . . . . . . . . . . . . . . . .581
Table 112. APC power supply PCA . . . . . . . . . . . . . . . . . . . . . .582
Table 113. Noise filter PCA. . . . . . . . . . . . . . . . . . . . . . . . . . . . .583
Table 114. Control panel PCA . . . . . . . . . . . . . . . . . . . . . . . . . .584
Table 115. Control panel CPU PCA . . . . . . . . . . . . . . . . . . . . . . 585
Table 116. Control panel inverter PCA . . . . . . . . . . . . . . . . . . . .586
Table 117. Reader controller PCA . . . . . . . . . . . . . . . . . . . . . . .587
Table 118. Analog image processor PCA. . . . . . . . . . . . . . . . . . 588
Table 119. Motor driver PCA. . . . . . . . . . . . . . . . . . . . . . . . . . . . 589
Table 120. Inverter PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 590
Table 121. Connectors (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . .591
EN Tables 19
Table 122. Connectors (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . .597
Table 123. Connectors (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . .598
Table 124. Belt kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .600
Table 125. Bushing kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 601
Table 126. Gear/pulley kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .601
Table 127. Pin kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .602
Table 128. Screw/ring kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 602
Table 129. Spring kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .604
Table 130. Mounting hardware . . . . . . . . . . . . . . . . . . . . . . . . . .606
Table 131. External covers and panels. . . . . . . . . . . . . . . . . . . . 607
Table 132. DF assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .609
Table 133. Document tray assembly. . . . . . . . . . . . . . . . . . . . . . 613
Table 134. Upper cover assembly . . . . . . . . . . . . . . . . . . . . . . .615
Table 135. RF assembly (1 of 4). . . . . . . . . . . . . . . . . . . . . . . . . 617
Table 136. RF assembly (2 of 4). . . . . . . . . . . . . . . . . . . . . . . . . 621
Table 137. RF assembly (3 of 4). . . . . . . . . . . . . . . . . . . . . . . . . 625
Table 138. RF assembly (4 of 4). . . . . . . . . . . . . . . . . . . . . . . . . 629
Table 139. Right paper delivery assembly . . . . . . . . . . . . . . . . .631
Table 140. Paper feed motor assembly . . . . . . . . . . . . . . . . . . .633
Table 141. Belt drive motor assembly. . . . . . . . . . . . . . . . . . . . . 635
Table 142. Upper paper guide assembly . . . . . . . . . . . . . . . . . .637
Table 143. Lower paper guide assembly . . . . . . . . . . . . . . . . . .639
Table 144. Separation roller assembly . . . . . . . . . . . . . . . . . . . . 641
Table 145. Paper separation assembly. . . . . . . . . . . . . . . . . . . . 643
Table 146. RDF controller PCA. . . . . . . . . . . . . . . . . . . . . . . . . . 644
Table 147. Connectors (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . .645
Table 148. Connectors (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . .648
Table 149. Bushing kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 649
Table 150. Gear/pulley kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .649
Table 151. Screw/ring kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 650
Table 152. Spring kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .651
Table 153. Mounting hardware . . . . . . . . . . . . . . . . . . . . . . . . . .653
Table 154. External covers and panels . . . . . . . . . . . . . . . . . . . 655
Table 155. Internal components (1 of 3) . . . . . . . . . . . . . . . . . . .657
Table 156. Internal components (2 of 3) . . . . . . . . . . . . . . . . . . .659
Table 157. Internal components (3 of 3) . . . . . . . . . . . . . . . . . . .661
Table 158. Lifter drive assembly . . . . . . . . . . . . . . . . . . . . . . . . .663
Table 159. Paper pick-up assembly (1 of 2) . . . . . . . . . . . . . . . .665
Table 160. Paper pick-up assembly (2 of 2) . . . . . . . . . . . . . . . .667
Table 161. Deck controller PCA . . . . . . . . . . . . . . . . . . . . . . . . . 668
Table 162. Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 669
Table 163. Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . 672
Table 164. Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . .680
20 Tables EN
1
Product information
Chapter contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Copy module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Automatic document feeder (ADF) . . . . . . . . . . . . . . . . . . . . 28
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Side high-capacity input (side HCI). . . . . . . . . . . . . . . . . . . . 32
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Model and serial numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Safety and regulatory information . . . . . . . . . . . . . . . . . . . . . 35
Declaration of conformity. . . . . . . . . . . . . . . . . . . . . . . 35
FCC regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
EN Chapter contents 21
22 Chapter 1 - Product information EN
Introduction
The HP Color LaserJet 8550 Multi-Function Printer (MFP) system
consists of the following:
l Copy module
l Stand
l Print engine
l Optional automatic document feeder (ADF)
l Optional side high-capacity input (side HCI)
Copy module
Features
Control panel l 320-by-230 dot LCD touch screen
Copy speed (letter/A4)
Copy speed (ledger/A3)
Original type
Magnification
Resolution
Advanced copying features:
l Up to 100 continuous copies
l Auto clear (two minute standard; variable, can be disabled)
l Auto color select (identifies original to select four-color or mono copy)
l One-touch adjust (vivid colors, tranquil colors, lighten image, darken
l Color adjust (color balance, density range YMCK adjustment)
l Auto power save (30-minute standard; variable, can be disabled)
l Low power (one-hour standard; variable in user mode)
l Original mode (text/photo/map, printed image, photo, black text)
l 6 pages per minute (ppm) full color
l 24 ppm monochrome
l 3 ppm full color
l 12 ppm monochrome
l Sheet, book, three-dimensional
object (2 kilogram maximum)
l N i n e preset reduction and
enlargement percentages
l Zoom: 25% to 400%, by 1%
increments
l 600 dots per inch by 600 lines per
inch
image, highlight reproduction, old-fashioned photo)
EN Introduction 23
Advanced copying features (continued):
l Frame erase l Image shift
l Blind margin l Margin
l Auto gradation correction l Color balance
l Auto exposure l Sharpness
l Auto paper select l Single color
l Auto zoom l Image separation
l Two-page separation l Mode memory and recall
l Heavy-sheet original l Framing/blanking
l Image creation l Image combination
Specifications
Speed
Table 1. First copy time (in seconds*)
Type Size 4-color Mono-color
Plain paper A4, Letter 34 18
Thick paper A4, Letter 50 35
Transparency A4, Letter 57 41
*Times shown assume A4-size media, direct copy using cassette 1, face-up delivery,
and no pre-scanning; for face-down delivery, add three seconds for plain paper, six
seconds for thick paper, and seven seconds for transparencies.
Table 2. Copying speed (pages per minute)
Source Size 4-color Mono-color
Plain paper Cassette
Multifeeder
Thick paper Multifeeder A3/11 by 17
Transparency Multifeeder A4/LTR 2.1 ppm 2.8 ppm
A3, B4, A4R,
B5, 11 by 17,
Legal, Letter
A4/LTR 6 ppm 24 ppm
A4/LTR
3 ppm 12 ppm
1.2 ppm
2.4 ppm
1.7 ppm
3.4 ppm
24 Chapter 1 - Product information EN
Environmental
Table 3. Operating conditions—copy/print
Temperature 15° to 27.5° C
59° to 81.5° F
Humidity 20% to 80% RH
Atmospheric pressure 786 to 1013 hPa (560 to 760 mmHg)
Acoustic emissions 74 dB copying
Ozone emissions 0.05 ppm or less
62 dB standby
0.02 ppm or less
Electrical
Table 4. Electrical specifications—copy/print
Power source:
110 V units
220 V units
Maximum power consumption 1.5 kW or less
100-127 Vac ± 10% at 50 Hz ± 2 Hz,
60 Hz ± 2 Hz
220-240 Vac ± 10% at 50 Hz ± 2 Hz
Physical
Table 5. Physical specifications—copy/print
Weight 39 kg (348 lb)
Dimensions (mm) Width: 673 mm (26.5 in)
Height: 190 mm (7.5 in)
Depth: 787 mm (31.0 in)
Supported media sizes
l
A3 l B4
l A4R l B5
l A4 l 11-by -17 inches
l legal l letter
EN Copy module 25
Overview
2
1
2
4
Figure 1. Copy module front left
1 Copyboard cover
2 Copyboard glass
3 Control panel
4 Power supply cooling fan air inlet
2
2
2
3
2
Figure 2. Copy module front right
1 Control key switch
2 Power supply cord connector
3 Rear power switch
4 Printer power cord connector
26 Chapter 1 - Product information EN
2
2
2 2
3 4 1
2
2
2 2
4 5
2
6
2
3
Figure 3. Copy module cross-section
1 Number 1 mirror
2 Number 2 mirror
3 Number 3 mirror
4 Scanning lamp
5 Lens
6 Charge-coupled device (CCD)
2
1
EN Copy module 27
Automatic document feeder (ADF)
The ADF is not part of the standard MFP bu ndle. It can be ordered as
an option.
Features
The ADF can identify the size of an original in terms of its length
(feeding direction) and width for communication to its host computer.
Features include:
l 24 copies per minute
l circulating, auto-duplexing pickup me thod
l communication with copier using interprocess communication
(IPC)
28 Chapter 1 - Product information EN