HP 820e, 820 User Manual

HP Jornada
820/820e Handheld PC
User’s Guide
Part number F1260-90001
Printed in Singapore
Edition 2
Copyright notice
This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein.
The above disclaimers and limitations shall not apply to consumer transactions in Australia and the United King­dom and shall not affect the statutory rights of consumers.
© Hewlett-Packard Co. 1998. All rights reserved. Reproduc­tion, adaptation, or translation of this manual is prohibited without prior written permission of Hewlett-Packard Com­pany, except as allowed under the copyright laws.
The programs that control this product are copyrighted and all rights are reserved. Reproduction, adaptation, or translation of those programs without prior written permis­sion of Hewlett-Packard Co. is also prohibited.
Microsoft, MS, MSN, PowerPoint, ActiveX, ActiveSync, Outlook, InkWriter, Windows, Windows NT, Visual Basic, Visual C++, and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Microsoft products are licensed to OEMs by Microsoft Licensing, Inc., a wholly owned subsidiary of Microsoft Corporation.
Hewlett-Packard Singapore (Pte) Ltd. Asia Pacific Personal Computer Division 452 Alexandra Road Singapore 119961
Contents
Welcome ............................................................................................1
Opening the HP Jornada package ........................................................... 2
Using this guide .................................................................................................. 3
Finding information ......................................................................................... 6
Learning about HP Jornada.......................................................................... 7
Maintaining your HP Jornada ................................................................... 12
Getting started .............................................................................. 13
HP Jornada hardware features ..................................................................14
Setting up your HP Jornada ....................................................................... 18
Using your HP Jornada................................................................................ 25
Accessing e-mail and the Web.............................................. 31
Deciding how and why you want to connect .................................... 32
Accessing personal e-mail and the Internet ..................................... 33
Connecting to corporate e-mail and network
from offsite ......................................................................................................... 41
Connecting to corporate e-mail and
network resources onsite ........................................................................... 49
Creating and modifying connections................................................... 53
Creating connections without the HP Jornada
dialup application .......................................................................................... 54
Using your connections .............................................................................. 56
Connecting to your desktop PC ......................................... 65
Connecting for the first time .................................................................... 66
Connecting to your desktop partner .................................................... 74
Connecting to another PC.......................................................................... 76
Browsing your HP Jornada desktop ...................................................... 77
Synchronizing data ........................................................................................ 79
Transferring files ............................................................................................. 85
Transferring PIM data from older palmtop PCs ............................. 86
HP Jornada H/PC User’s Guide
Staying organized ...................................................................... 93
Using Microsoft Pocket Outlook ............................................................ 94
Using HP Jornada viewer ........................................................................... 98
Recording voice memos ............................................................................ 102
Getting down to business ..................................................... 105
Working with Microsoft Pocket Office ............................................... 106
Using HP Jornada show ............................................................................. 11 3
Using Microsoft InkWriter ......................................................................... 114
Backing up and restoring data ............................................................... 11 5
Using OmniSolve from LandWare ....................................................... 11 7
Using bFAX Pro from bSquare ............................................................... 118
Using bFIND from bSquare .................................................................... 120
Customizing your HP Jornada........................................... 121
Adding to your HP Jornada.................................................................... 122
Fine-tuning performance ......................................................................... 1 28
Adjusting the HP Jornada touch pad .................................................. 134
Managing battery power .......................................................................... 1 35
Troubleshooting ....................................................................... 141
Troubleshooting basic problems.......................................................... 142
Troubleshooting remote connections ................................................ 145
Display ............................................................................................................... 148
Resetting ........................................................................................................... 148
Warranty, support, and service ........................................... 151
Appendix A Ergonomics ....................................................... 159
Glossary ........................................................................................ 165
Index ............................................................................................... 169
HP software product license agreement ........................177
Welcome | 1
Congratulations on purchasing the Hewlett-Packard Jornada 820 or 820e Handheld PC (H/PC), a mobile device powered by the Microsoft® Windows® CE operating system. The size and capabilities of the HP Jornada 820/ 820e H/PC let you keep your most important business and personal information current and close at hand. Your HPÊJornada supports the latest version of Microsoft Pocket Outlook, so you can check e-mail while on the road and manage your appointments and contacts. You will find that your HP Jornada is also the perfect companion to your desktop or notebook PC, allowing you to take vital business data and documents with you and easily upload updated information upon returning to the office. HP Jornada offers you the highest quality in performance and battery life as well as rich programs and utilities designed by Hewlett­Packard, making HP Jornada your powerful, reliable, mobile business partner.
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If you are familiar with Microsoft Windows products and notebook PCs, you will notice that your HP Jornada has many of the same characteristics, making it easier for you to be productive quickly.
In this chapter, you will find:
A list of the HPÊJornada package contents
An introduction to HPÊJornada features and a descrip-
tion of the advantages of using the HPÊJornada
Instructions on how to care for your HPÊJornada
2 | HP Jornada H/PC User’s Guide
Opening the HP Jornada package
Your HP Jornada package includes the following items:
HP Jornada 820 or 820e H/PC
HP Jornada Standard Battery
Two CR2032 coin-cell backup batteries
AC adapter and power cable
Sync cable
HP Jornada Quick Start Guide—A guide to getting
started with your HP Jornada quickly
Desktop Software for Microsoft WindowsÊCE compact
disc—Includes Microsoft WindowsÊCE Services as well as software and system updates for both your HPÊJornada and desktop PC
HP Jornada compact disc—Includes programs and
utilities that add functionality to your HPÊJornada
Documentation pack—Includes this User’s Guide and
Regulatory Information Leaflet
HP Jornada Accessory Guide—Includes information on
accessories and products that can help you get the most from your HP Jornada
The following optional accessories (and their HP item numbers) also are available from Hewlett-Packard. Check the Hewlett-Packard Web site at www.hp.com/handheld for updates.
Extended battery (F1276A)—Provides up to 15 hours of
battery life.
Sync/AC cable (F1268A)—Integrated sync and AC cable
allows convenient one-step connection to your desktop PC.
CompactFlash Card and adapter (4MB) (F1231A)—Adds
storage memory.
Chapter 1 | Welcome
CompactFlash Card and adapter (10MB) (F1233A)—
Adds storage memory.
Parallel Printer Cable (F1274A)—Connects your
HPÊJornada directly to a PCL printer.
Serial adapter (F1295A)—Allows you to connect to the
25-pin port on your desktop PC from the 9-pin connector on your sync cable.
Using this guide
This User’s Guide is designed to help you use your HPÊJornada quickly and easily. Although great care has been taken to ensure the accuracy of procedures and screen art, some actual screens may be different than the ones that appear in this User’s Guide. Detailed, step-by-step instructions for using the programs on your HP Jornada are also included in online Help, so you’ll always have access to them, and you don’t have to carry this guide when you travel. (For more information on using online Help, see the Using Help on your HPÊJornada section in chap­terÊ2.)
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Contents
This User’s Guide includes the following chapters:
ChapterÊ1, Welcome—Offers a quick overview of the
HP Jornada package and this User’s Guide.
ChapterÊ2, Getting started—Provides step-by-step
instructions for installing the batteries, completing the Windows CE Welcome Wizard, and preparing to use your HP Jornada for the first time.
ChapterÊ3, Accessing e-mail and the Web
Describes how to connect to the Internet or to a corpo­rate network and how to send and receive e-mail and browse the Web.
4 | HP Jornada H/PC User’s Guide
ChapterÊ4, Connecting to your desktop PC—
Provides all the information you need to install WindowsÊCE Services on your desktop or notebook PC, transfer files, and synchronize Pocket Outlook data and e-mail messages.
ChapterÊ5, Staying organized—Explains how to use
your HP Jornada to manage your calendar and address book and describes to-do lists, alarms, and reminders. Includes documentation on Pocket Outlook, Microsoft Voice Recorder, and the HP Jornada viewer application.
ChapterÊ6, Getting down to business—Describes the
productivity programs included with your HP Jornada: Microsoft Pocket Office (Pocket Word, Pocket Excel, Pocket Access, and Pocket PowerPoint) and Microsoft InkWriter®, the HP Jornada backup and HP Jornada show applications, bFAX™ Pro and bFIND from bSquare™, and OmniSolve from LandWare.
ChapterÊ7, Customizing your HP Jornada
Details the many ways you can add functionality to your HP Jornada by installing additional software and programs and explains how you can customize your HPÊJornada and the Windows CE operating system using Control Panel.
ChapterÊ8, Troubleshooting—Offers helpful tips and
procedures to follow when things do not work quite as you expected.
Appendix A, Ergonomic information—Provides
important information about repetitive strain injuries and how to use your HP Jornada safely and comfortably.
Conventions
This User’s Guide includes certain visual cues that will help you find the information you want easily.
A shortcut, another way to do something, or expanded information about the topic.
Caution or warning information about the topic. This is important information that should be observed to prevent loss of data or damage to your HP Jornada.
Step-by-step instructions.
Helpful information related to the topic.
Chapter 1 | Welcome
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6 | HP Jornada H/PC User’s Guide
Finding information
This guide describes what is included with your HPÊJornada, provides an overview of the programs in­cluded, and describes how to set up communications between your device and desktop PC and between your device and the Internet. The following table is a guide to the different types of information available to help you use your HPÊJornada. Note that, although this book introduces the programs on your device, it does not describe them completely. For more information, see the comprehensive online Help for each program.
Information Source
Programs This User’s Guide.
Synchronizing and exchanging This User’s Guide. files with a desktop PC –or– (including information on Online Help on your device. On the Start menu, click Help. connecting while traveling) –or–
Toolbar buttons Click and hold on a toolbar button to see its name. Drag off the
Troubleshooting information The Communications Troubleshooter on your desktop computer. In on connections the Mobile Devices window, click Help, and then click
Up-to-date information on The Microsoft WindowsCE Web site at Windows CE–based devices www.microsoft.com/windowsce.
Information on this release Readme.doc file (located in the Windows CE Services folder on of Windows CE your desktop PC).
–or– Online Help on your device. On the Start menu, click Help.
Windows CE Services online Help on your desktop PC. In the Mobile Devices window, click Help, and then click Windows CE Services Help Topics.
toolbar button before lifting to avoid activating the button.
Communications Troubleshooter.
The complete text of this User’s Guide is also available on the Hewlett-Packard Web site at www.hp.com/handheld. You can download the User’s Guide to your desktop PC and view it using the Adobe™ Acrobat Reader, available from the Adobe Web site at www.adobe.com.
Chapter 1 | Welcome
Learning about HP Jornada
Hewlett-Packard has taken mobile computing to new levels of compatibility and convenience. With HP Jornada, you’ll notice many benefits that you would not find using other, similar computers. Your HP Jornada is:
Ready to work when you need it, with up to 10 hours
of battery life
Simple to synchronize with your desktop PC
Convenient to carry with you, weighing 1115 g (2.5Êlb),
including batteries
Expandable with PC Card accessories, USB devices, or
an external monitor
Complete with a built-in modem (model 820 only)
HP Jornada makes mobile computing simple and easy. Several valuable features allow you to stay organized and in touch while you’re on the road. For instance:
The HP Jornada viewer application displays Pocket
Outlook data at a glance, allowing you to navigate to or view the data you need immediately. You can even view notes attached to appointments.
The HP Jornada dialup application allows fast and easy
access to your e-mail and the Web, letting you work as if you were at your own desk.
The HP Jornada backup application backs up informa-
tion to a CompactFlash Card or PC Card, safeguarding against loss of data.
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Your HP Jornada programs
Your HP Jornada already includes the full suite of software that you need to function as a mobile professional.
8 | HP Jornada H/PC User’s Guide
The programs listed below are installed in ROM and cannot be erased or removed.
Microsoft Pocket Office
On the Start menu, point to Programs, point to Office, and then click one of the following choices.
Pocket Word—Take notes and compose documents, or
transfer Microsoft Word files from your desktop PC to read and review while you’re away from your office.
Pocket Excel—View and edit price lists or financial
forecasts on your HP Jornada, or fill out your expense form before you even land at the home office.
Pocket Access—Take database information with you on
the road, and fill in custom forms to update Microsoft Access databases when you return to your office.
Pocket PowerPoint—Create professional presentations
on your desktop, and then take them with you to show on your HP Jornada, or project them with a direct connection to an external monitor or VGA projector.
Microsoft Pocket Outlook
On the Start menu, point to Programs, point to Pocket Outlook, and then click one of the following choices.
Calendar—Never miss a meeting. Keep track of impor-
tant dates and events or manage your schedule.
Contacts—Take your address book with you so that you
always have access to names, addresses, and telephone numbers. If you update your HP Jornada contacts list, just synchronize with your desktop PC and your contacts will always be up to date.
Inbox—Send and receive e-mail messages and synchro-
nize your HP Jornada Inbox with Microsoft Outlook or Microsoft Exchange on your desktop PC partner in a matter of minutes.
Tasks—Keep track of to-do lists. Set an alarm or a re-
minder and HP Jornada will make sure you never forget a task!
Microsoft Pocket Internet Explorer
On the Start menu, point to Programs and then click Internet Explorer. Or, double-click the Internet Explorer
desktop icon.
Browse the Web from your HP Jornada or subscribe
to channel content with this streamlined version of Microsoft Internet Explorer 4.0.1.
Communication
On the Start menu, point to Programs, point to Commu­nication, and then click one of the following choices.
ActiveSync™—Synchronize your HP Jornada with your
desktop or notebook PC over a network or dial-up connection from a remote location.
PC Link—Establish the connection between your
HPÊJornada and desktop PC partner in a single click.
Remote Networking—Connect to a dial-up server,
RAS account, or Internet service provider.
Terminal—Connect to online services that require
VT-100 or TTY terminal emulation.
bFAX Pro—Send Word documents or typed notes
and receive faxes with bFAX Pro from bSquare.
Chapter 1 | Welcome
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10 | HP Jornada H/PC User’s Guide
Special HP applications
On the Start menu, point to Programs, point to HP Applications, and then click one of the following
choices.
HP Jornada viewer—Display Calendar, Task, and
Contact information (Pocket Outlook) in as much detail as you need so you are always in control of your sched­ule. Month View, Week View, and Day View help you manage your calendar even more efficiently. (Also accessible through a desktop icon and through an HP hot key.)
HP Jornada dialup—Get connected quickly and easily.
Use this program to configure connections to the Internet and e-mail accounts or corporate network, and then dial in from a simple window on your desktop. (Also accessible through a desktop icon.)
HP Jornada backup—Protect your valuable data even
when you are away from your office by backing up your Contacts, Calendar, and Tasks data or your entire device to a CompactFlash or PC Card.
On the Start menu, point to Programs, point to HP Utilities, and then click one of the following choices.
HP Jornada settings—Adjust screen controls and sound
volume to suit any work environment. Also, view memory information and set and activate password protection.
HP Jornada show—View the contents of your
HPÊJornada display on any VGA-compatible monitor or projector so, you can give presentations or share your work with others.
HP Jornada touch pad—Scroll and point with this pad,
which offers the same navigation as a mouse, using only your fingertip.
Chapter 1 | Welcome
Accessories
On the Start menu, point to Accessories, and then click one of the following choices.
InkWriter®—Use the InkWriter to jot quick notes or to
create sketches while in a meeting.
Microsoft Voice Recorder—Record reminders or vital
information when there is no time to type.
Calculator—Perform simple calculations in an on-screen
calculator, and then copy the results to any open docu­ment.
World Clock—Keep track of the time anywhere in the
world and display useful travel information for both your home city and a city you are visiting.
bFIND—Search for a word or text string in any data-
base, file, file name, or e-mail message stored on your HPÊJornada.
OmniSolve—Perform complex mathematical and busi-
ness calculations with this full-featured calculator from LandWare.
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Games
Solitaire—Pass the time at the airport, on the train, or
during a not-so-interesting meeting or lecture with this classic favorite.
12 | HP Jornada H/PC User’s Guide
Maintaining your HP Jornada
With proper maintenance, your HP Jornada will be a reliable desktop PC companion. Follow these tips to ensure long and trouble-free use.
Cleaning the screen
Touching the HP Jornada screen with your hand will leave a trace of natural oil that may make it difficult to read the screen. To clean the screen, use a commercial glass cleaner sprayed on a soft cloth. Avoid spraying the screen directly.
Dropping your HP Jornada
Dropping your HP Jornada can cause damage to delicate components such as the display. Accidental damage is not covered under the Hewlett-Packard express warranty.
Avoiding radiated interference
Radiated interference from other electronic equipment may affect the appearance of the display and the modem func­tion of the HP Jornada. Removing the HP Jornada from the source of the interference will return the modem function and display to normal.
Avoiding high temperatures
Your HP Jornada is designed to operate at temperatures between 0 to 40ʺC (32 to 104ʺF) and to maintain data at temperatures between 0 to 55ʺC (32 to 131ʺF). Subjecting the device to temperatures higher than 55ʺC (131ʺF) may damage the unit or result in loss of data. Be especially careful not to leave your HP Jornada in direct sunlight or in a car where temperatures can rise to harmful levels.
Getting started | 2
This chapter will help you start using your Hewlett-Packard Jornada 820 or 820e Handheld PC (H/PC). You will learn how to set up your HP Jornada, discover how to customize Microsoft® Windows® CE to work for you, and you will have a brief introduction to the Windows CE operating system. When you have finished this chapter, you will have all the information you need to begin working with your HP Jornada.
This chapterÊincludes step-by-step instructions to help you:
Identify the hardware features of your HP Jornada
Install the main and backup batteries
Connect the AC adapter
Run the Windows CE Welcome Wizard
Put your HP Jornada to work for you
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14 | HP Jornada H/PC User’s Guide
HP Jornada hardware features
The views below will introduce you to the various connec­tors, ports, and other features of your HPÊJornada.
External monitor port
Infrared port
Appointment notification LED
USB (host)
Telephone connector (model 820 only)
Security slot
This is the back view of the HP Jornada.
Infrared port (Fast IrDA–compliant transceiver)
Enables you to send and receive files by infrared beam between your HP Jornada and another HP Jornada or palmtop PC, or between your HP Jornada and an infrared-equipped printer or desktop PC. (For more information, see the Connecting by infrared section in chapterÊ4.)
External monitor port—Allows you to connect your
HPÊJornada to a full-size VGA–compatible monitor or projector, so you can make business presentations any­where, anytime. (For more information, see the Using
Microsoft Pocket PowerPoint and Using HPÊJornada show sections in chapterÊ6.)
Appointment notification LED—Notifies you of
scheduled appointments, alarms, and preset reminders and allows you to turn off an alarm without opening your HP Jornada. (For more information, see the Using Microsoft Pocket Outlook section in chapter 5.)
Universal Serial Bus (USB) host—Allows you to
connect a USB–compatible mouse, keyboard, or other plug-and-play peripherals. (For more information, see the Adding peripherals section in chapterÊ7.)
Chapter 2 | Getting started | 15
Telephone connector (RJ-11)—Allows you to connect
a phone line to your HP Jornada modem, keeping you in touch with the world. (For more information, see the Connecting the phone line section in chap­terÊ3.)
Security slot—Allows you to keep your HP Jornada safe
with the connection of an optional Kensington security cable.
CompactFlash release button
Serial port
CompactFlash Card slot
AC port
This is the right-side view of the HP Jornada.
CompactFlash Type II Card slot—Enables you to
add memory or use accessories on CompactFlash Cards. (For a list of recommended accessory cards, go to the Hewlett-Packard Web site at www.hp.com/handheld.)
CompactFlash release button—Ejects a
CompactFlash Card from the slot.
AC port and AC power adapter—Connect your
HPÊJornada to AC power anywhere in the world to charge the main battery or to connect to your desktop PC.
Serial Port (RS-232C)—Connect your HP Jornada to
your desktop PC to transfer files, to synchronize Pocket Outlook data, or to connect your HP Jornada directly to a printer, external modem, or other device. (For more information, see the Connecting for the first time section in chapterÊ4.)
16 | HP Jornada H/PC User’s Guide
PC Card slot
PC Card release button
Backup battery compartment
This is the left side view of the HP Jornada.
PC Card Type II Card slot—Enables you to use PC
Cards (also called PCMCIA Cards) to expand memory or to add functionality to your HP Jornada. (For a list of recommended PC Cards, go to the Hewlett-Packard Web site at www.hp.com/handheld.)
PC Card release button—Ejects a PC Card from
the slot.
Backup battery compartment—Holds two 3-V
CR2032 coin-cell backup batteries.
Hot keys
Microphone
Chapter 2 | Getting started | 17
Reset button
On/Off key
Audio speaker
Touch pad
Battery charging LED
This is the front view of the HP Jornada.
Audio speaker—Plays system sounds or voice memos.
Microphone—Allows you to record voice memos.
Reset button—Quickly reinitializes the WindowsÊCE
operating system.
HPÊJornada, you will lose all unsaved data in any open documents. See the
(Warning: When you reset your
Resetting
section in chapterÊ8.)
Keyboard—Allows comfortable touch typing and
includes embedded numeric keypad.
Touch pad—Offers full customization for desktop
navigation. (See the Adjusting the HP Jornada touch pad section in chapterÊ7.)
Battery charging LED—Glows while the main
battery is charging (when connected to AC power). Red indicates that the battery power is low, amber indicates that the battery power is at 90 percent of full power, and green indicates that the battery is fully charged.
HP Jornada hot keys—Allow one-touch access to your
favorite programs, folders, or documents. (See the Using the HP Jornada hot keys section in chapterÊ7.)
18 | HP Jornada H/PC User’s Guide
Setting up your HP Jornada
Follow the steps below to start using your HP Jornada for the first time. As part of the setup process, you will install the batteries, turn on the device, and complete the WindowsÊCE Welcome Wizard. To set up your HPÊJornada, you will need your HP Jornada, the HPÊJornada Standard Battery, the AC adapter and power cable, and the backup batteries.
Follow the steps described below in the order they are presented. Do not install the backup batteries before installing the main battery.
Installing the main battery
The HP Jornada Standard Battery provides power to your HP Jornada when it is not connected to AC power. Under normal operating conditions, the battery should provide power for up to 10Êhours. Battery life will vary, however, depending on how you use your HP Jornada.
The main battery fits into the bottom of your HPÊJornada, as shown in the diagram.
This bottom view of the HP Jornada shows how to insert
the main battery.
Chapter 2 | Getting started | 19
To install the main battery
1. Place your HP Jornada on a table or desk with the bottom of the device facing up. Be sure the unit is closed.
2. Place the main battery in the battery slot on the bottom of your HP Jornada. The leads on the battery should line up with the contacts on the bottom of the device.
3. Slide the battery toward the back of your HPÊJornada until it snaps into place.
After you install the main battery, your HP Jornada will turn on automatically. However, you should connect the AC adapter and install the backup batteries before using your device.
The main battery should be partially charged already when removed from the box. However, you should charge the main battery fully before operating your HP Jornada on battery power. Charging the main battery takes approxi­mately 3.5 to 5Êhours.
When you replace the main battery, your new battery must be at least 30 percent charged before your HP Jornada will turn on.
When your HP Jornada is operating on battery power, the Power control panel displays the estimated time left on the main battery. After you disconnect from the AC power, it might take about 1 minute for the Estimated Time Left indicator to be updated.
Connecting the AC adapter
To avoid running out of battery power, you can operate your HP Jornada on AC power using the supplied AC adapter. The AC adapter accepts voltages from 100 to 240ÊV, enabling connections to AC power anywhere in the world. When you
20 | HP Jornada H/PC User’s Guide
Chapter 2 | Getting started | 21
Use the AC adapter to plug your HP Jornada into external power whenever possible, especially when connecting to a desktop PC, using a PC Card modem, NIC, or other peripheral, or letting the LED indicator flash for extended time periods.
Installing the backup batteries
The two CR2032 coin-cell backup batteries protect your data when the main battery runs out of power. The backup batteries do not provide enough power to operate your HPÊJornada, but they will preserve your data while you replace the main battery or while you connect to AC power to recharge.
To prevent loss of data, replace the backup batteries as soon as a warning message appears on your screen indicating that backup battery power is low. See the Managing battery power section in chapter7.)
To install the backup batteries
1. Slide down the cover plate from the backup battery compartment on the left side of your HP Jornada (see diagram).
2. Remove the battery tray from the compartment by pulling the ribbon attached to the cover plate.
3. Place the two backup batteries in the tray with the positive side facing up.
22 | HP Jornada H/PC User’s Guide
Chapter 2 | Getting started | 23
The sections below describe the steps of the Welcome Wizard. Follow the instructions displayed in the taskbar area at the bottom of your screen to complete the Welcome Wizard. When you have completed the Welcome Wizard, you will be ready to begin using your HP Jornada.
To maximize battery life, minimize the brightness setting, and then adjust contrast to achieve readability.
Follow the instructions in the taskbar to complete the Welcome Wizard.
If your HP Jornada freezes during operation, you may need to perform a soft reset. To reset, use a pen or paperclip to press the red reset button (located just above the On/Off key). Your HP Jornada will restart automatically. Unsaved data in any open documents will be lost. For more information, see the Resetting section in chapter8.
24 | HP Jornada H/PC User’s Guide
Selecting your Home City
Windows CE bases its regional settings on the city you designate as your “Home City.” Click the city nearest your home in the drop-down list on the Home City tab. If your city is not listed, you can use the World Clock control panel to add it later. (See the World Clock topic in online Help.)
Select the city nearest your home from this list. World Clock displays regional information based on the selected city.
Type the current time here to set the clock.
Chapter 2 | Getting started | 25
Setting the World Clock
Windows CE uses the system clock to monitor your alarms and appointments as well as to synchronize the most current files and calendars with your desktop PC. So make sure you set the correct time and date. Set the time by typing the current time in the box below the clock face or by dragging the hands on one of the clocks to the correct time. Set the date by clicking the current date on the calendar (click the
or buttons to change day and month).
You can set the clock settings again later using the World Clock control panel. (See the World Clock topic in online Help.)
Adding owner information
You can set Windows CE to display owner information, such as your name, address, and phone number. You can also type a note to be displayed; for example, you can offer a reward for the safe return of your HP Jornada. To display your owner information each time that you start your HP Jornada, select the Display Owner Identification check box under At Power On.
You can change the information you type here at any time by using the Owner Properties control panel. (See the Settings topic in online Help.)
Using your HP Jornada
After you complete the Welcome Wizard, you can begin using your HP Jornada and its built-in programs.
Welcome to Microsoft WindowsCE
Congratulations on purchasing a mobile device powered by the Microsoft Windows CE operating system. The size and capabilities of your HP Jornada let you keep your most important business and personal information up to date and
26 | HP Jornada H/PC User’s Guide
close at hand. Windows CE Services with ActiveSync™ increases the power of your HP Jornada by letting you synchronize the information on your desktop or notebook PC with your device.
Using the Start menu and Taskbar
Use the Start menu to open settings, Help, recently used documents, and programs such as HP Applications. Just click Start, and then click the program or item you want to open. In addition to the Start menu, the taskbar contains buttons for the programs you have running, a status area, and a desktop icon.
Select to maximize (display) and minimize (hide) a running program.
Select the desktop icon to
minimize all open
programs and display the
device desktop.
Click the Start menu, and then select the item you want.
Double-click an icon in the
status area for more
information.
Using the command bars
Each program has a command bar located at the top of the program window. The command bar displays both menu names and toolbar buttons. Click the slider and drag to switch between displaying toolbar buttons only or menu names and toolbar buttons. You can drag the slider to display the buttons and menu names you want. You can also drag the slider down to move the toolbar buttons under the menus.
Chapter 2 | Getting started | 27
Using Help on your HP Jornada
You can get Help for specific programs, including WindowsÊCE, as follows:
For detailed procedures and overview information about a
program, on the Start menu, click Help, and then click the program name on the Contents tab.
For Windows CE Help, click the button in any pro-
gram or dialog box where it appears.
To learn the function of a specific button or control, click
and hold on a toolbar button and its name will appear in a ToolTip. Drag off the toolbar button before lifting to avoid activating the button.
Turning HP Jornada on and off
One of the most convenient features of Windows CE and HPÊJornada is “instant on.” With instant on, there is no waiting for HP Jornada to start up or shut down; you can start working immediately by pressing the On/Off key on the upper right corner of the keyboard. When you are finished, turn off your HP Jornada by pressing the On/Off key or by clicking Suspend on the Start menu. Turning off your HPÊJornada simply suspends operation. When you turn it on again, you can start working where you left off.
To conserve battery power, you can set HP Jornada to auto-suspend or to turn itself off after a preset period of continuous idle time. By default, your HP Jornada will auto­suspend after 3 minutes while running on battery power. (For more information on auto-suspend and tips for conserv­ing battery power, see the Managing battery power section in chapterÊ7.)
28 | HP Jornada H/PC User’s Guide
Using the HP Jornada keyboard
To provide full functionality in a smaller size, the HPÊJornada keyboard lets you accomplish common tasks with a few convenient key combinations:
To turn the caps lock on or off, press and hold the
Fn/AltGr key as you press the left key. While the caps lock is on, the symbol appears in the status area of the taskbar.
To activate (or deactivate) the numeric keypad, press and
hold the Fn/AltGr key as you press the key. While the numeric keypad is activated, the symbol appears in the status area of the taskbar.
• To type accented or international characters, press and
hold the Fn/AltGr key as you press the key combination corresponding to the character (international versions only). International versions of the HP Jornada have slightly different keyboard layouts.
You can also use the Keyboard control panel to adjust the how quickly characters repeat when you hold down a key. To open the Keyboard control panel, press .
Using the HP Jornada settings control panel
The HP Jornada settings control panel gives you access to many useful controls. Use the HP Jornada settings control panel to:
Adjust your screen brightness and contrast in different
lighting conditions
Adjust speaker volume or quickly mute all sounds
Check the remaining battery power
Check the amount of system memory available
Chapter 2 | Getting started | 29
HP Jornada settings also enable you to save your preferred settings in a custom profile so that you can change all your options with a single click.
To open the HP settings control panel
1. On the Start menu, point to Programs, point to HP Utilities, and then click HP settings.
–or– Press the HP Jornada settings hot key .
For more information about the HP Jornada settings applica­tion, see the Using the HP settings application section in chapter 7 or the HPÊJornada settings topic in online Help.
30 | HP Jornada H/PC User’s Guide
| 31
Accessing e-mail
| 3
and the Web
With your HPÊJornada Handheld PC (H/PC), you can keep in touch with your office, home, and clients through e-mail and the Internet. You can connect in myriad ways using your HPÊJornada and various accessories. This chapter will guide you through the options best suited to your needs.
This chapterÊprovides information that allows you to:
Decide why and how you want to connect
Set up your HPÊJornada to access personal e-mail and
the Internet
Set up your HPÊJornada to access corporate e-mail and
your network or PC when you are away from the office (offsite)
Set up your HPÊJornada to access corporate e-mail and
network resources when you are in the office (onsite)
Set up additional connections with the HP Jornada dialup
application or Remote Networking
Use your connections with Inbox and Microsoft® Pocket
Internet Explorer
32 | HP Jornada H/PC User’s Guide
Deciding how and why you want to connect
The method you use for sending and receiving your e-mail, browsing the Internet, and accessing other remote resources depends on your goals and situation. Do you:
Need access to personal (non-corporate) e-mail
and the Internet?
Need access to corporate e-mail and network services
when you are on the road or out of the office?
Need access to corporate e-mail and network services
when you are onsite at your company?
Want access to your CompuServe™ mail?
Your answers to these questions will help you determine which equipment you can use in combination with your HPÊJornada to keep in touch online. The following illustra­tion depicts the different solutions to your online needs.
Which connection options are right for you?
Chapter 3 | Accessing e-mail and the Web
Accessing personal e-mail and the Internet
If you want e-mail and Internet service only (with no access to a company network), you will need:
An installed modem—If you have the HPÊJornada 820,
you have an internal modem so you are ready to go. If you have the HPÊJornada 820e, you can choose from a variety of available PC Card modems. (For more information about compatible PC Card modems, go to the HPÊJornada Accessories page on the Hewlett-Packard Web site at www.hp.com/handheld.)
A PPP (Point-to-Point Protocol) or SLIP (Serial
Line Internet Protocol) account—An Internet service provider (ISP) will provide you with important informa­tion, such as a user name, password, dial-up phone number, server names, and so on.
A dial-up connection set up on your HP Jornada
This step is made easier with the HP Jornada dialup application.
Access to a phone line—You can connect to an analog
phone line with your HP Jornada 820. Or, connect to the type of phone line supported by the PC Card modem you install in the HPÊJornada 820e.
| 33
If you use the HP Jornada 820, you must use an analog phone line to connect your modem; connecting to a digital phone line can damage your modem.
34 | HP Jornada H/PC User’s Guide
Installing and configuring a modem
The HP Jornada 820 has a built-in 56K V.90 modem for easy communication, so no installation is required. The HPÊJornada 820e supports a variety of available PC Card modems. (For more information about compatible PC Card modems, go to the HP Jornada Accessories page on the Hewlett-Packard Web site at www.hp.com/handheld.) Follow the manufacturer’s instructions included with the PC Card modem to install and configure it for use with your HPÊJornada.
Getting an account with an Internet service provider
To access the Internet and e-mail, you will need to contact an ISP to set up a PPP account. SLIP accounts are offered by some ISPs instead of PPP accounts. Your HP Jornada supports the use of SLIP as well as PPP.
Your ISP will be able to give you all the configuration infor­mation you need to connect your HP Jornada to the Internet and e-mail service. Please be sure to note the following:
Your account user name.
Your account password.
Phone number of your ISP’s modem.
IP and DNS addresses, if necessary.
Your e-mail user name or ID. (This may be the same as
the user name for your ISP account.)
Your e-mail password. (This may be the same as the
password for your ISP account.)
The POP3 or IMAP4 host name of your ISP.
The SMTP host name of your ISP (if required by your ISP).
Chapter 3 | Accessing e-mail and the Web
Setting up a dial-up connection to your ISP
After you have established an account with an ISP, you can set up a connection on your HPÊJornada and connect to the Internet and your e-mail whenever you want. To make this configuration process easier, use the HPÊJornada dialup application. The HP Jornada dialup application leads you through the process of configuring your connections, including:
Setting up a connection to your ISP
Setting up an e-mail service (if you choose E-mail Service
as an option)
Setting up a Web service (if you choose Web Service
as an option)
Setting up a location, a procedure that sets dialing options
The following sections describe the process that the HPÊJornada dialup application will lead you through and the type of information you will need to provide.
ISP connection
| 35
This portion of the program allows you to save and name your ISP connection configuration. You can have more than one connection configuration (for example, one connection to your corporate network and one to your personal ISP), so choose a connection name that will make it easy to deter­mine which connection you want when you are ready to dial up. At this point, you will also complete the following tasks:
Choose E-mail or Web Service—You can choose one or both options. Most ISPs offer both e-mail and Web services.
Choose Typical or Advanced setup—Typical setup will automate most of the connection configuration by using default settings. Advanced setup allows you more control over setup options. Typical and Advanced setup options are offered at the beginning of each stage of the HPÊJornada dialup configuration process: ISP service setup, E-mail Service setup, and Web Service setup.
36 | HP Jornada H/PC User’s Guide
Input ISP information—This includes the information you collected from your ISP, such as the dial-up telephone number and IP, DNS, and WINS address settings. Many ISPs automatically (or, dynamically) assign both IP and DNS addresses. If your ISP does not assign these automati­cally, you should clear the Server-assigned addresses option and type the addresses.
When you enter the IP address, you can also choose to use SLIP if your ISP uses this protocol. PPP is the HP Jornada default protocol for this option, but SLIP is supported as well.
You also have the option to choose software and IP header compression options. Ask your ISP if these options are recommended for your account.
E-mail Service
At this stage in the HP Jornada dialup process, you can input the following e-mail information:
UserID and password—The user name (UserID) and password you use to access your e-mail account may be the same as the user name and password you use to connect to your ISP. However, some ISPs assign a different name and password for this service.
Service types—Your ISP may use POP3 or IMAP4 for receiving mail. In addition to using IMAP4 or POP3, some ISPs use SMTP (Simple Mail Transfer Protocol) for sending messages. This is an optional setting; refer to your ISP to find out if this applies to your configuration.
Settings—You can choose a variety of E-mail Service settings. If you are using POP3, you can ensure that your sent e-mail complies with MIME formatting (Multipurpose Internet Mail Extensions, a format that allows binary mes-
Chapter 3 | Accessing e-mail and the Web
sages, such as graphics and audio files, to be sent over the Internet). You can also set e-mail services to:
Disconnect after actions are performed
Check for new mail at specified intervals
• Display a message or sound an alarm when new mail arrives
Only display messages from a specified number
of recent days
Get message headers only whenever you connect (for full
download later)
Get full copies of all messages and decide whether to
download attachments when you connect.
The default options represent the settings used by many ISPs. If you are not sure, or you do not have guidance from your ISP, try the default settings.
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Fill in your E-mail Service information.
38 | HP Jornada H/PC User’s Guide
Web service information
The HPÊJornada dialup application prompts you to select settings for Web services, such as your Home and Search pages, AutoDial and AutoDisconnect, plus Advanced options. Advanced options include security settings, caching (and cache size), and enabling cookies. You can also set a proxy server address, although this is not generally necessary for ISP connections.
Home and Search pages—Set addresses for your Home and Search pages using this option.
AutoDial and AutoDisconnect—These options allow HPÊJornada to connect and disconnect automatically from your ISP when an application (such as the Inbox program or Pocket Internet Explorer) requires access. Remember that your device needs to be connected to the phone line before a connection is possible.
Pocket Internet Explorer appearance—Select the appropriate check box to show pictures, play sounds, or make the Web page fit onto your device screen. Making these adjustments can decrease or increase your Web browsing speed in some cases.
Advanced settings—Control some advanced Web service features with the HP Jornada dialup application. You can enable cookies and caching and set security levels with this option.
Advanced security settings include the option to select from two versions of SSL (Secure Socket Layer) or PCT (Private Communication Technology). These protocols maintain the security and integrity of the transmission channel by using encryption, authentication, and message-authenti­cation codes.
Chapter 3 | Accessing e-mail and the Web
| 39
Location
Your location settings set your dialing options with respect to your dialing location. You will be able to save and name this group of settings as a profile so that you can choose among profiles when you dial up. For instance, you can create one connection profile for dialing from a hotel and another profile for dialing from your home.
After you collect the necessary information, you are ready to start the HPÊJornada dialup application.
information
To create your connection profile
1. Double-click the HP dialup icon on your HP Jornada desktop. The first dialog box appears.
2. Fill in the information requested in each screen.
3. When you are finished, click Done.
After you have completed this configuration process, you will be able to select the connection profile from the HPÊdialup window on your desktop.
If you have already created one connection profile using the HP Jornada dialup application, you can add another by clicking Edit next to the Connection box in the HP dialup window. Then, click Create New Connection.
Connecting the phone line
After you have configured your connection to your ISP, you are ready to connect your phone line to your modem or device and then dial in. To connect to the phone line sup­ported by your modem, follow the instructions provided by the manufacturer. To connect to an analog phone line, use the following procedure.
40 | HP Jornada H/PC User’s Guide
To connect an analog phone line to your HP Jornada
1. Connect the phone cord to the phone jack.
2. Connect the other end of the phone cord to the phone connector on the back of your HP Jornada or to your PC Card modem (following the instructions provided by your modem manufac­turer).
If you are unable to find an analog phone line, use the line dedicated to a fax machine. Fax machines use only analog lines.
Dialing in
When you are ready to dial in to your ISP, use the HPÊdialup window.
To connect to your ISP
1. Double-click the HP dialup icon on your desktop. The HP dialup window appears.
2. Select a location and a connection from the drop-down boxes, and then click Continue.
3. In the Dial dialog box, confirm the user name and password you use to connect to your ISP, and select the modem you will use to dial the call.
Chapter 3 | Accessing e-mail and the Web
4. Check the phone number, supply the prefix if neces­sary, and then click Dial. A progress message appears to tell you when you are connected to your network, and then an icon appears in the taskbar while you remain connected.
5. To disconnect, double-click the connection icon in the status area of the taskbar, and then click Disconnect.
After you are connected to your ISP, use the Inbox program to send and receive e-mail or use Pocket Internet Explorer to browse the Web. (For more information, see the Sending,
receiving, and processing your e-mail and Browsing the Web or your intranet with Pocket Internet Explorer sections in this chapter.)
Connecting to corporate e-mail and network from offsite
| 41
If you want access to corporate e-mail and Internet services when you are offsite, you will need:
An installed modem—If you have the HP Jornada 820,
you have an internal modem, and you are ready to go. If you have the HP Jornada 820e, you can choose from a variety of available PC Card modems. (For more informa­tion about compatible PC Card modems, go to the HPÊJornada Accessories page on the Hewlett-Packard Web site at www.hp.com/handheld.)
42 | HP Jornada H/PC User’s Guide
An account with your corporate network set for
dialing in to your network server—Your network administrator can provide you with important informa­tion, such as a user name, password, dial-up phone number(s), server names, and so on.
A dial-up connection set up on your HP Jornada
This step is made easier with the HP Jornada dialup application, included on your HP Jornada.
Access to a phone line—You can connect to an analog
phone line with your HP Jornada 820. Or, connect to the phone line supported by your PC Card modem if you have the HP Jornada 820e.
If you use the HP Jornada 820 (with built-in modem), you must use an analog phone line to connect your modem. Connecting to a digital phone line can damage your modem.
Installing and configuring a modem
The HP Jornada 820 has a built-in 56K V.90 modem for easy communication, so no installation is required. The HPÊJornada 820e supports a variety of available PC Card modems. (For more information about compatible PC Card modems, go to the HP Jornada Accessories page on the Hewlett-Packard Web site at www.hp.com/handheld.) To install and configure a PC Card modem for use with your HP Jornada, follow the manufacturer’s instructions .
Establishing a network dial-up account
Before you can log on to your network using a modem, you must establish a network account with your network admin­istrator. Most likely, you will dial in to a server that has a modem installed to receive your call. The information you need for this connection is similar to the information needed to connect to the Internet through an ISP:
Your account user name
Your account password
Chapter 3 | Accessing e-mail and the Web
Phone number of network server modem
IP, DNS, and WINS addresses, if necessary
Your e-mail user name or ID (This may be the same as
your user name.)
Your e-mail password (This may be the same as your
user password.)
The network POP3 or IMAP4 host name
The network SMTP host name (if required)
Setting up a remote connection to your network
When you are connecting to your network, you can use the HP Jornada dialup application to create a connection for you. Once you have set up an account with your network adminis­trator, you need to set up a connection on your HPÊJornada so that you can connect to your network, e-mail, and intranet (possibly including the Internet) whenever you want to. The HP Jornada application leads you through the process of configuring for your connections, including:
Setting up a connection to your network.
Setting up an e-mail service (if you choose E-mail Service
as an option).
Setting up a Web service (if you choose Web Service as
an option). In this case, the Web may be your corporate intranet or the Web.
Setting up a location, which sets dialing options.
| 43
You will have the opportunity to set the following options during the configuration process.
Service provider connection
This portion of the program allows you to name and save your network connection configuration. You can have more than one connection created (for instance, if you want to connect to your corporate network resources as well as a personal ISP). So, naming the connections will help you know which connection you want to choose when you are
44 | HP Jornada H/PC User’s Guide
ready to dial up. At this time, you will also complete the following tasks:
Choose E-mail or Web Service—You can choose one or both options. Your network administrator can tell you which options are available to you.
Choose Typical or Advanced setup—Typical setup will automate most of the connection configuration by using default settings. Advanced setup allows you more control over setup options. Typical and Advanced setup options are offered at the beginning of each stage of the setup process: Service Provider (in this case, your network administrator), E-mail Service, and Web Service.
Input Service Provider information—This includes information provided by your network administrator, such as the dial-up telephone number and IP, DNS, and WINS address settings. Many networks automatically (or, dynami­cally) set both IP and DNS addresses. If your network does not assign these automatically, you should clear the Server- assigned addresses option and type the addresses.
When you set the IP address, you can also choose to use SLIP (Serial Line Internet Protocol) if your network uses this protocol. PPP (Point-to-Point Protocol) is the HPÊJornada setup default protocol, but SLIP is supported as well. If you have a SLIP account, select the Use SLIP check box during the IP setup portion of the HP Jornada dialup configuration process.
You also have the option to choose software and IP header compression options. Ask your network administrator if these options are recommended for your account.
Chapter 3 | Accessing e-mail and the Web
E-mail Service
At this stage in the process, you can input the following e-mail information:
UserID and password—The user name (UserID) and password you use to access your e-mail account may be the same as the user name and password you use to log on to your network. However, sometimes another name and password are used for this service.
Service types—Your network may use POP3 or IMAP4 protocol for receiving mail. Networks use another protocol for sending messages, called SMTP (Simple Mail Transfer Protocol). Some networks may require you to enter SMTP server information. Refer to your network administrator to find out if this requirement applies to your configuration.
Settings—You can choose a variety of E-mail Service settings. You can ensure that your sent e-mail complies with MIME formatting (Multipurpose Internet Mail Extensions, a format that allows binary messages, such as graphics and audio files, to be sent over the Internet). You can also set e-mail services to:
• Disconnect after actions are performed
• Check for new mail at specified intervals
• Display a message or sound an alarm when new mail arrives
• Only display messages from a specified number of recent days
• Get message headers only when you connect (for full download later)
• Get full copies of all messages and decide whether to download attachments when you connect
| 45
The default options offer the settings used by many service providers. If you are not sure which settings to use, or you do not have guidance from your network administrator, try the default settings.
46 | HP Jornada H/PC User’s Guide
Web service information
This portion of the HP Jornada dialup application configures Web service information, such as your Home and Search pages, AutoDial and Auto Disconnect, plus Advanced op­tions. Advanced options include enabling cookies, caching (and cache size), and security settings. You can also set a proxy server address. Check with your network administra­tor to see if this applies to your settings.
Fill in your E-mail Service information.
Home and Search pages—Set addresses for your Home and Search pages using this option.
AutoDial and AutoDisconnect—These options allow HPÊJornada to connect and disconnect automatically from your ISP when an application (such as the Inbox program or Pocket Internet Explorer) requires access. Remember that your device needs to be connected to the phone line before a connection is possible.
Pocket Internet Explorer appearance—Select the appropriate check box to show pictures, play sounds, or make the Web page fit in your device screen. Making these adjustments can decrease or increase your Web browsing speed in some cases.
Chapter 3 | Accessing e-mail and the Web
Advanced settings—Control some advanced Web service features with the HP Jornada dialup application. You can enable cookies and caching and set security levels with this option.
Advanced security settings include the option to select from two versions of SSL (Secure Socket Layer) or PCT (Private Communication Technology). These protocols maintain the security and integrity of the transmission channel by using encryption, authentication, and message-authentication codes.
Location information
Your location settings set your dialing options with respect to your dialing location. These settings include the city and state/province you are dialing from, country code, area code, plus other dialing options. You will also be able to save and name this group of settings as a profile so that you can choose among more than one profile when you dial up. For instance, you can create one connection profile for dialing from a hotel and another profile for dialing from your home.
| 47
After you collect the necessary information, you are ready to start the HP Jornada dialup application.
To create your connection profile
1. Double-click the HP dialup icon on your HPÊJornada desktop.
2. Fill in the information requested in each screen.
3. When you are finished, click Done.
After you complete this configuration process, you can click the connection profile in the HP dialup window on your desktop.
If you have already created one connection profile using the HP Jornada dialup application, you can add another by clicking Edit next to the Connection box in the HP dialup window. Then, click Create New Connection.
48 | HP Jornada H/PC User’s Guide
Connecting the phone line
After you have configured a connection to your network, you are ready to connect the phone line to your modem or HP Jornada and then to dial in. To connect to types of phone lines supported by your modem, follow the instructions provided by your modem manufacturer. To connect to an analog phone line, use this procedure.
To connect the phone line to your HP Jornada
1. Connect the phone cord to the phone jack.
2. Connect the other end of the phone cord to the phone connector on the back of your HPÊJornada or to your PC Card modem (following the instructions provided by your modem manufacturer).
Dialing in
Use the HP Jornada dialup application to dial in to your network.
To connect to your network
1. Double-click the HP dialup icon on your desktop. The HP dialup window appears.
Chapter 3 | Accessing e-mail and the Web
2. Select a location and a connection from the drop­down boxes, and then click Continue.
3. In the Dial window, confirm the user name and password you use to log on to your network, and select the modem you will use to dial the call.
4. Check the phone number, and then click Dial. A progress message appears to tell you when you are connected to your network, and then an icon appears in the taskbar while you remain connected.
| 49
5. To disconnect, double-click the connection icon in the status area of the taskbar, and then click
Disconnect.
After you are connected to your network, you may use the Inbox program to send and receive e-mail or use Pocket Internet Explorer to browse your corporate intranet or the Web. For more information, refer to the Sending, receiv-
ing, and processing your e-mail and Browsing the Web or your intranet with Pocket Internet Explorer
sections in this chapter.
Connecting to corporate e-mail and network resources onsite
If you want corporate e-mail and Internet service only (with no access offsite), you will need:
An installed network interface card (NIC)—You will
need an NIC that is properly configured with the IP address of your DNS and WINS servers (your network administrator can give you this information).
HP
connection
icon
50 | HP Jornada H/PC User’s Guide
An account with your corporate network—Your
network administrator will give you important informa­tion, including an IP address for your HP Jornada, if it is not dynamically assigned
A network (LAN) connection—This includes the
physical connection to your LAN.
Installing the network interface card
Before you can connect directly to a network, you must install an NIC and properly configure it with the IP address of your DNS and WINS servers (check with your network administrator for this information).
You must use an NIC to connect your HP Jornada di­rectly to a LAN. NICs are available from several manu­facturers as PC Card accessories. (For a list of recom­mended PCÊCard NICs, go to the Hewlett-Packard Web site at www.hp.com/handheld.) Install the PC Card NIC in the PCÊCard slot on your HP Jornada, and then attach the network cable according to the instructions provided by your card manufacturer.
In addition to the PC Card NIC, you will need to install the appropriate driver software to configure the NIC. Drivers for Proxim 7400 and Socket LP-E LAN cards are included on the HP Jornada. Drivers for other cards must be obtained from the card manufacturer. Install software drivers as you would any other third-party program. (For more informa­tion, see the Installing programs section in chapterÊ7.)
Chapter 3 | Accessing e-mail and the Web
Establishing an account or guest privileges on the network
Contact your network administrator to set up an account or guest privileges on the network. The network administrator will give you the information you need to log on to the network just as you do with your desktop PC, including user name, password, domain name, and IP address (if applicable).
Use the Network control panel to configure the NIC using the information your network administrator has provided to you.
To configure the NIC
1. On the Start menu, point to Settings, and then click Control Panel.
2. Double-click the Network icon. The Network Configuration dialog box appears.
| 51
3. On the Adapters tab, select the driver or adapter, and then click Properties. Check with your net­work administrator if do not know which settings to use.
4. On the Identification tab, enter your user name, password, and domain name. This information will be saved, so you will not have to type it every time you connect to a network resource.
Connecting the network cable and logging on
The final step before you can log on to the network is to connect your NIC to the network cable. Follow the manufacturer’s instructions included with your PC Card and contact your network administrator for further assistance. Now, you can log on just as you do from your desktop PC.
52 | HP Jornada H/PC User’s Guide
To log on to the network with your HP Jornada
1. Plug the NIC into the PC Card slot on your HPÊJornada. The network will establish a connection automatically.
After you have connected your HP Jornada to the network, you can access a file on a network file server by typing the complete path to the file in the Windows CE address bar.
To access a file on a network
1. On the Start menu, point to Programs, and then click Windows Explorer.
2. Be sure the address bar is visible—on the View menu, be sure a check mark appears next to Address Bar.
3. In the address bar, type the full network path to the file you want to open, using the format file:///servername/share/filename.
Type the full network path in the address bar.
Or, click here to see a list of recently accessed files.
Chapter 3 | Accessing e-mail and the Web
Windows Explorer keeps a list of the most recently used Internet and network resources, so you do not have to type the path each time. Select a network path or URL from the drop­down list.
Creating and modifying connections
You may set up more than one connection using the HPÊJornada dialup application; for example, you may create separate connections for access to your personal e-mail and for network access. After you have set up the first e-mail/ Internet or network connection, use the HPÊJornada dialup application to create another connection. You can also use the HP Jornada dialup application to modify existing connections; for instance, you may want to change the dial-up phone number or the dialing location.
To create an additional connection or location
1. Double-click the HP dialup icon on your desktop. The HP dialup window appears.
| 53
2. Click Edit next to the Connection or Location box.
3. In the Connections or Locations dialog box, click Create New Connection or Create New Loca­tion. The dialog boxes will appear just as they did
when you created the first connection.
4. Fill in the necessary information, according to the type of connection or location you wish to make. (Refer to sections earlier in the chapter.)
5. When you are finished, click Done. Your new connection or location will appear in the HP dialup window.
54 | HP Jornada H/PC User’s Guide
Use HP dialup to modify connections you have set up with HP dialup, and use Remote Networking to modify connections you have set up with Remote Networking. If you change an HP dialup connection using Remote Networking, the registry is saved incorrectly, and the connection can no longer be used.
To modify an existing connection or location
1. Double-click the HP dialup icon on your desktop.
2. Select the location or connection that you want to modify from the drop-down lists.
3. Click Edit.
4. In the Connection or Location dialog box, click Modify.
5. Make the modifications you want, and then click Done to save your changes.
Creating connections without the HP Jornada dialup application
You can also create connections to your Internet service provider (ISP) or network by configuring the necessary pro­grams manually. Before you can dial up, you will need:
An installed modem—If you have the HPÊJornada 820,
you have an internal modem so you are ready to go. If you have the HPÊJornada 820e, you can choose from a variety of available PC Card modems. (For more information about compatible PC Card modems, go to the HPÊJornada Accessories page on the Hewlett-Packard Web site at www.hp.com/handheld.)
Chapter 3 | Accessing e-mail and the Web
A PPP, SLIP, or corporate account—Set up an
account with an ISP or your corporate network adminis­trator (for remote access to your corporate network). Gather the same service provider information that is described in the previous sections in this chapter.
A Remote Networking connection—You will need to
set up a Remote Networking connection as described in this section.
Dialing patterns and dialing locations—You will
need to set these options manually in Remote Networking.
Inbox program and Web services—For more infor-
mation, see sections on the Using Inbox and Brows-
ing the Web or your intranet with Pocket Internet Explorer sections later in this chapter.
Access to a phone line—You can connect to an analog
phone line with your HP Jornada 820. Or, connect to the type of phone line supported by the PC Card modem you installed in the HP Jornada 820e.
To set up a Remote Networking connection
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1. If your HP Jornada does not have a built-in modem, install a PC Card modem.
2. Get the following information from your service provider (ISP or network administrator): dial-up access telephone number, user name, password, and domain name.
3. On the Start menu, point to Programs, point to Communication, and then click Remote Networking.
4. Double-click the Make New Connection icon. The Make New Connection dialog box appears.
5. Enter a name for the connection, such as “Corporate Dial-Up,” click Dial-Up Connection, and then click Next.
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6. Select your modem type from the list. You should not need to change settings in the Configure or TCP/IP Settings dialog boxes. When you are finished, click Next.
7. Enter the access phone number and click Finish.
Once you have created the dial-up connection, simply double-click the connection, enter your user name, pass­word, and domain, and click Connect any time you want to connect.
Once connected, you can use Pocket Internet Explorer to visit Web pages and the Inbox program to send and receive e-mail. Before you can use the Inbox program, you need to provide the information it needs to communicate with the mail server. See the Using Inbox section later in this chapter.
To set a dialing location for a Remote Networking connection, double-click the icon for the connection in the Remote Networking folder. In the Dial-up Connection dialog box, click Dial Properties, and then fill in the information as you would for a network or ISP connection using the HP Jornada dialup application.
Using your connections
Now that you have set up for the connection that best meets your needs, you are ready to use that connection for e-mailing or browsing the Web, or receiving your CompuServe mail.
Using Inbox
You can use the Inbox program to send and receive e-mail over the Internet with your HP Jornada. You can also exchange e-mail over your company’s intranet, either by remote dial-up (using your modem) or by direct connection (with an NIC). Using Windows CE Services, you can synchronize information in Microsoft Outlook, Microsoft
Chapter 3 | Accessing e-mail and the Web
Schedule+, or Microsoft Exchange on your desktop computer with your HP Jornada. Each time you syn­chronize, WindowsÊCE Services compares the changes you made on your HPÊJornada and desktop PC and updates both computers, including changes to the mes­sages in your Inbox. For more information, see chapter 4, Connecting to your desktop PC.
The HP Jornada dialup application automatically sets up an Inbox service for you. However, you can also set up Inbox services from within the Inbox program.
To set up e-mail service (Internet Mail)
1. Get the following information from your ISP or network administrator: POP3 or IMAP4 server name, SMTP host name, user name, password, and domain name (for network connections only).
2. On the Start menu, point to Programs, and then point to Pocket Outlook. Click Inbox.
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3. In Inbox, on the Services menu, click Options.
4. On the Services tab, click Add.
5. Choose IMAP4 Mail or POP3 Mail, enter a name for the connection, and then click OK.
6. In the Mail Service Definition dialog box, enter the information from step 1. In Connection, choose the remote connection you want to use. (If you are receiving e-mail through a network connection, click Network Connection.)
If you have not created a connection, click Create new connection, double-click the Make New Connection icon, and follow the instructions in the wizard. When finished, click Inbox on the Taskbar and continue setting up the Inbox.
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7. In the Mail General Preferences dialog box, select the desired options.
8. In the Mail Inbox Preferences dialog box, select the desired options.
9. In When Getting Messages, choose how you want messages downloaded by default. Choosing Get full copy of messages will take up more storage space on your HP Jornada. Choosing Only synchro- nize Inbox folder hierarchy (IMAP4 only) will speed up the time it takes to download your mes­sages.
10. In When Getting Full Copy, choose whether you want to download file attachments and meeting requests when you get full copies of messages. This setting applies whether you have chosen to download full copies of messages by default or to selectively download full copies of messages by opening the message and clicking the Get Full Copy button. In addition, if you want to receive meeting requests, your Exchange Server administrator must enable support for Rich Text Format for your account.
For more information about Inbox settings, see the Inbox settings section later in this chapter.
Sending, receiving, and processing your e-mail
You can send and receive e-mail over the Internet with Inbox. All you have to do is configure a connection to your ISP or corporate network (with HP Jornada dialup applica­tion or Remote Networking) and set up an e-mail service (either with the HP Jornada dialup application or within the Inbox program itself). You can connect to your ISP or network from within Inbox.
Chapter 3 | Accessing e-mail and the Web
To connect to your service provider from Inbox
1. On the Services menu, click the connection you would like to dial.
2. Click Connect.
3. Type in your user name, password, and domain name, if necessary.
4. Click Dial Properties if you need to modify or choose a different location.
5. Click Connect. A message will appear to show you the status of your connection. When your connection is established, you can send and receive mail.
You can connect to your e-mail account and download messages to your HP Jornada even if your desktop PC (partner) e-mail service is not Outlook or Exchange (for instance, if your e-mail service is Lotus Notes). However, you can only synchronize with your desktop PC mail if your desktop PC uses Outlook or Exchange mail client.
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Inbox settings
When you connect to the mail server, the messages on your device and mail server are synchronized: new messages are downloaded to the HPÊJornada Inbox folder, messages in the HP Jornada Outbox folder are sent, and messages that have been deleted on the server are removed from your Inbox. If you read a message and decide that you need the full copy, click the Get Full Copy button on the Inbox toolbar.
You can set Inbox to download all your messages or only new message headers to the Inbox folder. Downloading only the message headers saves space on your HPÊJornada. The original messages remain on the mail server. Then, you can select messages that you want to read and download those messages the next time you connect. Icons on the Inbox message list indicate message status. You can specify
60 | HP Jornada H/PC User’s Guide
a line limit for messages that you download. To set these and other preferences, on the Services menu, click Options, select the service you want to modify, and then click Properties.
Attachments
When you send an attached file, such as a Pocket Word file, be sure the recipient can read the file type you are sending. Pocket Word files (.pwd) can only be read by other WindowsÊCE devices such as the HPÊJornada. You can choose to save the file as .txt or .rtf if you are unsure, or you can choose to save the file as a Word file (.doc). For more information about reading and sending e-mail attachments, see online Help.
If you choose to download attachments to messages, you can read them or save them on your HP Jornada or storage device. You can save attachments automatically to a storage card.
To save attachments automatically to a storage card
1. On Services menu, click Options.
2. On the Storage tab, select the Extended Storage Card radio button. Click OK.
Message deletion
When you delete messages from your HP Jornada while you are still connected to your service provider, the messages will be deleted from the server as well. If you delete the message after you disconnect, the message will be deleted from the server the next time you connect. See online Help for more information.
Chapter 3 | Accessing e-mail and the Web
Synchronization with your desktop PC
You can synchronize your HP Jornada e-mail with the e­mail program (Outlook or Exchange) on your desktop PC partner. When you synchronize:
Messages are copied from the Inbox folder on your
desktop computer to the Inbox folder on your HP Jornada (by default, no attachments will be copied).
Messages on the two computers are linked. So, for
instance, if you delete a message on your HP Jornada, it will also be deleted on your desktop PC the next time you synchronize.
Messages in the Outbox folder on your HP Jornada are
transferred to the Outbox on your desktop PC and then sent from that program.
If you want to synchronize your e-mail, you must connect to your desktop PC partner. In the Mobile Devices window, choose ActiveSync Options from the Tools menu, and then click Message. For more information about synchro­nizing, see the Connecting to your desktop PC section in chapterÊ4.
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Browsing the Web or your intranet with Pocket Internet Explorer
You can use Pocket Internet Explorer to browse the Web or your corporate intranet with your HP Jornada. Pocket Internet Explorer allows you to view Web sites in their entirety directly on your HP Jornada. After you have set up an online connection with your ISP or your network ac­count, you are ready to dial up and start browsing the Web or your intranet. You can set Pocket Internet Explorer to automatically dial a connection you create whenever you use Pocket Internet Explorer.
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If you did not use the HP Jornada dialup application to create your ISP or network connection, you must set up a Remote Networking account first. (See the Creating
connections without the HP Jornada dialup application chapter.) Then, set up Options in Pocket Internet Explorer.
The HPÊJornada dialup application automatically updates the Pocket Internet Explorer settings. However, any changes you make within Pocket Internet Explorer will not be reflected in the HP Jornada dialup box that you use to connect to your service provider. You must make these changes with the HPÊJornada dialup application.
To set or edit connection information in Pocket Internet Explorer
1. In Pocket Internet Explorer, on the View menu, click Options.
2. In the Options dialog box, on the AutoDial tab, click AutoDial.
section in this
3. Choose the remote dial-up connection to be used.
4. Click Auto Disconnect if you wish to disconnect automatically from the Internet after a specified period of idle time.
5. Use the other Options tabs to set information such as Appearance, Default Pages, Proxy Server, and Advanced features.
6. When you are finished, click OK to save the changes.
If you set up AutoDial in Pocket Internet Explorer, you can connect to the Internet simply by starting the program and entering the address of a Web site. (Be sure your phone line is connected properly first.) If you prefer to dial up indepen­dently of Pocket Internet Explorer, you may want to clear the AutoDial option. To connect with the HPÊJornada
Chapter 3 | Accessing e-mail and the Web
dialup application, use the following procedure.
To browse the Web or your intranet
1. Double-click the HP dialup icon on your desktop.
2. In the HP dialup window, select a location and a connection from the drop-down boxes, and then click Continue.
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3. In the Dial dialog box, confirm the user name and password you use to connect to your ISP or network and select the modem you will use to dial the call.
4. Check the phone number, and then click Dial. A progress message appears to tell you when you are connected to your ISP or network.
5. After you connect to your ISP or network account, you may use Pocket Internet Explorer to browse.
If you did not use the HP Jornada dialup application to create your connection, you will need to activate the connection you want in Remote Networking. On the Start menu, point to Programs, point to Communication, and then click Remote Networking. In the Remote Networking folder, double-click the icon of the connection you want. Click Connect to begin dialing.
For more information about using Pocket Internet Explorer, refer to online Help.
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Receiving your CompuServe mail
If you are a member of CompuServe, you can use Inbox to receive your CompuServe e-mail on your HPÊJornada. To do this, you will need to:
Use the Web browser and Internet account on your
desktop PC (partner) to go to the CompuServe Web site at www.csi.com/communications.
Follow the instructions that are provided at that site for
creating a POP3 mailbox. Be sure to choose a mailbox password that your HP Jornada can support (that is, clear text).
Create a connection with the HP Jornada dialup applica-
tion on your HP Jornada. You will have all the account information you need when you finish creating your POP3 mailbox at the CompuServe site.
Set up (and name) the Inbox mail service connection. See
the Using Inbox section in this chapter.
After you have completed these initial setup procedures, you will be able to send and receive your CompuServe e-mail just as you would with any other Internet e-mail account.
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Connecting to your
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desktop PC
Your HP Jornada 820 or 820e Handheld PC (H/PC) works perfectly as a standalone computer. But to get the most out of your HP Jornada, you will want to connect to your desktop or notebook PC. This chapter describes how to establish a connection between your HP Jornada and a desktop PC, and how to use your HP Jornada with a desktop PC—or with any PC that has Microsoft® Windows® CE Services installed. You will learn to:
Connect to your desktop PC
Set up Windows CE Services
Establish a partnership between your HP Jornada and
your desktop PC
Use Windows CE Services to browse the contents of your
HP Jornada
Synchronize Microsoft Pocket Outlook data and e-mail
messages with Microsoft Outlook or Schedule+ and Exchange
Transfer files between your HP Jornada and desktop PC
Connect to and transfer files between your HP Jornada
and a corporate network or home desktop PC over the Internet or by modem
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Connecting for the first time
You can connect to a desktop PC using your HP Jornada serial port, or you can connect to an infrared-equipped desktop or notebook PC using the infrared port. Before you connect, you must install Windows CE Services on the desktop PC. Then, you can connect your HP Jornada to your desktop PC with the sync cable, the infrared port, or a network connection, and establish a partnership.
Setting up Windows CE Services and establishing a partnership
Microsoft Windows CE Services with ActiveSync™ enables you to synchronize the information on your desktop PC with the information on your device. Synchronization compares the data on your device with your desktop PC and updates both computers with the most recent information. For example:
Keep your Pocket Outlook data current by synchronizing
your mobile device with your choice of Microsoft Outlook (Inbox synchronization with Outlook Express is not currently supported), Microsoft Schedule+, or Microsoft Exchange on your desktop PC.
Synchronize Word and Excel documents, Access and other
ODBC databases and tables, and InkWriter documents between your device and desktop PC. Your files are automatically converted to the correct format.
With Windows CE Services, you can:
Back up and restore your HP Jornada data
Add and remove programs on your HP Jornada
Move and copy files (rather than synchronize files)
between your device and your desktop PC
Windows CE Services includes several components. The Windows CE Services Setup Wizard detects which software
Chapter 4 | Connecting to your desktop PC
components are needed and prompts you to set up only the necessary components. For instance:
If you do not already have Outlook or Schedule+
installed, the Setup Wizard will attempt to install Schedule+ version 7.0a.
The Setup Wizard can add Inbox extensions to enable
you to transfer messages to your desktop mail client— Exchange or Outlook.
You may need to restart your PC after installing each component.
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The Desktop Software for Microsoft Windows CE compact disc includes the following software options for your desktop PC.
Windows CE Services—Allows you to connect your
HPÊJornada to a desktop or notebook PC running Windows 95 or Windows NT.
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Microsoft Exchange Update—Adds an option to the Tools
menu in Microsoft Exchange, allowing you to synchronize your HP Jornada Inbox with your Windows Inbox.
Microsoft Schedule+ 7.0a—A schedule management
program for Windows 95 or NT.
Ethernet Components—Network drivers for your
Windows CE.
Microsoft Pocket Streets—A maps-and-navigation
program for Windows CE.
WindowsÊ95 infrared drivers version 2.0—Allow you
to install an infrared port on a desktop PC.
WindowsÊ95 Dial-Up Networking version 1.2 upgrade—
Allows you to establish a remote connection to your desktop PC by modem.
Microsoft Internet Explorer version 4.01—The most
recent version of the Internet browser for Windows 95 or Windows NT.
WindowsÊNT Service Pack 3—System updates for
Windows NT.
There are many Windows CE programs available, including freeware and shareware. Go to www.microsoft.com/windowsce, or try searching the Web on the keyword “Windows CE” to find additional programs for your device.
Installing Windows CE Services
The minimum PC requirements for running Windows CE Services are as follows:
Microsoft Windows NT Workstation 4.0 or Windows 95
(or later)
Desktop PC with a 486/33DX or higher processor
(Pentium® P90 recommended)
8 MB of memory (12 MB recommended) for Windows 95
(or later), and 16 MB of memory (32MB recommended) for Windows NT Workstation
Chapter 4 | Connecting to your desktop PC
Hard disk drive with 10 to 50 MB of available hard disk
space (actual requirements will vary, based on selection of features and current system configuration)
Available 9-pin serial communications port
CD-ROM drive
VGA or higher resolution graphics card (SVGA 256-color
recommended)
To install Windows CE Services
1. Insert the Desktop Software for Microsoft WindowsÊCE compact disc into the CD-ROM drive on your desktop PC.
2. The Windows CE Services Setup Wizard should start automatically. If it does not start, click Run on the Start menu, and then type letter assigned to your CD-ROM drive.
3. Follow the instructions that appear on your screen to set up Windows CE Services, and then restart your desktop PC.
d:\setup
, where d is the
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4. After you restart your PC, the Windows CE Services Get Connected dialog box appears, prompting you to connect your HP Jornada.
If you connect using the sync cable, connect
your device as described in the next section,
Connecting by sync cable, and then click Start.
If you connect by infrared, click Cancel, and
skip to the section Connecting by infrared, later in this chapter.
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Connecting by sync cable
The HP Jornada uses a serial connection to communicate with a desktop PC. The serial connection is established with the sync cable that was included with your HPÊJornada and a 9-pin serial communications port on your desktop PC.
If you do not have a 9-pin serial port on your desktop PC, or if the port is in use by another device, such as a printer or modem, you may need to obtain an adapter from your computer manufacturer.
To connect your HP Jornada to your desktop PC
1. Insert the 9-pin end of the sync cable into a serial port on your desktop PC.
2. Fully insert the flat end of the sync cable, arrow side up, into the serial port on the right side of your HP Jornada.
Chapter 4 | Connecting to your desktop PC
Establishing a partnership
After you set up Windows CE Services on your desktop PC, you are prompted to establish a partnership between your desktop PC and your HP Jornada. The partnership enables your desktop PC to recognize your HP Jornada when trans­ferring files or synchronizing data.
You can establish partnerships between your HP Jornada and up to two desktop PCs (for example, your home PC and your office PC). A single desktop PC can partner with any number of H/PCs or palm-size PCs. This is useful if you have more than one computer running WindowsÊCE, or if several mobile professionals share a single desktop PC.
Following the New Partnership Wizard
The New Partnership Wizard will help you create a partner­ship and offer you options for synchronizing Pocket Outlook data, e-mail messages, and files between your HPÊJornada and desktop PC. When the New Mobile Device Detected dialog box appears on your desktop PC, click Synchronize, and then follow the instructions on the screen of your desktop PC to complete the New Partnership Wizard.
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The wizard prompts you to type a name and a description for your HP Jornada. The name can be anything you choose (up to 15 alphanumeric characters, no spaces) and should provide an easy way for you to identify your HP Jornada. The description could be the make and model of the device (e.g., HP Jornada 820 H/PC) or a property control number.
You can later change the device name and description using the Communications control panel on your HP Jornada. On the Start menu, point to Settings, click Control Panel, and then double-click the Communications icon.
The wizard also prompts you to choose settings for synchroni­zation. If you choose to enable synchronization, you can set ActiveSync either to synchronize automatically each time
72 | HP Jornada H/PC User’s Guide
you connect your HP Jornada to your desktop PC, or to synchronize continuously—whenever the synchronized information changes, for as long as the computers are connected.
Regardless of the options you choose while completing the wizard, you can also synchronize at any moment by choosing the Synchronize Now command from the
Tools menu of the Mobile Devices window. For more information, see the Synchronizing data section in this chapter.
Troubleshooting partnerships
If you are unable to establish a connection between your HP Jornada and your desktop PC, double-click the connection icon in the status area of the taskbar on your HPÊJornada. The Connection Status dialog box may provide information about the problem.
You should also confirm that both the desktop PC and the HP Jornada are communicating at the same baud rate. To check the baud rate on your desktop PC, click Communica- tions on the File menu of the Mobile Devices window. You can check and change the baud rate on your HPÊJornada using the Communications control panel. On the Start menu, point to Settings, click Control Panel, and then double-click the Communications icon.
Chapter 4 | Connecting to your desktop PC
Verify that the sync cable from your HP Jornada is con­nected to the port listed on the Communications tab of the Windows CE Services Properties dialog box (this is the port you selected when setting up Windows CE Services), as shown in the following figure.
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If these steps fail to correct the problem, use the Windows CE Services Communications Troubleshooter. The Communica­tions Troubleshooter provides detailed diagnostic steps to identify and correct common problems.
To start the Communications Troubleshooter
1. On the Start menu of your desktop PC, point to Microsoft Windows CE Services, and click Mobile Devices.
2. On the Help menu in the Mobile Devices window, click Communications Troubleshooter.
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Connecting to your desktop partner
After you have established a partnership, you have several options for connecting your device to your desktop partner in the future. You can set Windows CE Services to automati­cally detect your HP Jornada and establish a connection whenever you connect the sync cable. Using the COM port on your desktop PC is the easiest way for you to connect, unless you use that port for other peripherals.
To enable automatic connection
1. On the Start menu of your desktop PC, point to Microsoft Windows CE Services, and click Mobile Devices.
2. On the File menu in the Mobile Devices window, click Communications.
3. Under Device Connections via Serial Port, click Enable Auto Connect.
If you use the COM port of your desktop PC for other devices, or if you have disconnected your HP Jornada and need to re­establish the connection, you can establish a manual connec­tion using the PC Link program on your HPÊJornada.
To connect manually
1. On the HP Jornada Start menu, point to Programs, point to Communications,
and then click PC Link. The Connection Status dialog box appears. After a few moments a sound indicates that the connection has been established.
Chapter 4 | Connecting to your desktop PC
To close the connection
1. On your HP Jornada, double-click the connection icon in the status area of the task bar.
2. In the Connection Status dialog box, click Disconnect.
Connecting by infrared
You can use the infrared port on your HP Jornada to connect to a desktop or notebook PC that is running WindowsÊ95 (or later). Once connected, you can transfer files and synchronize Pocket Outlook data and e-mail messages just as if you had connected using the sync cable.
Before you can connect by infrared, you must set up and configure an infrared port on your desktop or notebook PC. Many notebook PCs have a built-in infrared port; however, you may need to install a third-party infrared transceiver on your desktop PC. For more information about installing and configuring that device for use with your desktop PC, refer to the instructions that came with your infrared port .
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Connection
icon
The Desktop Software for Microsoft Windows CE compact disc also includes infrared device drivers for Windows 95.
To configure Windows CE Services for infrared connection
1. Insert the Desktop Software for Microsoft WindowsÊCE compact disc into the CD-ROM drive on your desktop PC, and then run Setup.exe.
2. Click Optional Components, and then select the Windows 95 Communications Driver setup program.
3. When the setup program prompts you to specify a communications port, select a virtual port (typically COM3).
76 | HP Jornada H/PC User’s Guide
4. When setup is complete, restart your desktop PC, and then open the Mobile Devices window.
5. In the Mobile Devices window, click Communications on the File menu.
6. Under Port, select the infrared port you installed when you set up the infrared device. –or– Click New to install the port. (If you install a new port, you may need to reinstall WindowsÊCE Services.)
To configure your HP Jornada for infrared connection
1. On your HP Jornada Start menu, point to Settings, click Control Panel, and then
double-click the Communications icon.
2. On the PC Connection tab, if it does not say Connect using Infrared Port, click Change, and then select Infrared Port from the list of available connections.
To establish an infrared connection
1. Line up the infrared port on your HP Jornada with the infrared device on your notebook or desktop PC.
2. On your HP Jornada Start menu, point to Programs, point to Communications, and then click PC Link.
Connecting to another PC
In some cases, you may need to connect your HP Jornada to a desktop PC other than your partner. Or, there may be times when your desktop PC does not recognize your HPÊJornada as its partner. This occurs if you have logged on to the desktop PC with a different user name or if you
Chapter 4 | Connecting to your desktop PC
performed a full reset of your HP Jornada by removing all power or allowing the batteries to die.
In these cases, when you connect your HP Jornada to a PC, the New Mobile Device Detected dialog box appears, offering you the option to Synchronize, Browse, or to Restore data from an existing backup file.
If you choose Synchronize, the New Partnership Wizard will begin, and your HP Jornada will be designated as a partner of the desktop PC.
If you choose Browse, your HP Jornada will be connected as a “guest.” As a guest, you can view files and folders on the HP Jornada, transfer files and folders, and manually back up or restore. However, you cannot synchronize data or auto­matically back up and restore data.
If you choose Restore, you are given the option to restore data from an existing backup file on the desktop PC. Restor­ing data in this way will replace all existing data on the HPÊJornada with the data in the backup file on your PC.
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If you have lost your HP Jornada or replaced it with another HP Jornada, you can use the Restore function to set up a new device with the exact same data and settings as the old one, provided you have previously performed a full backup to the desktop PC. When you connect the new device to your desktop PC for the first time, choose Restore rather than
Synchronize or Browse. For more information, see the Backing up and restoring data section in chapter 6.
Browsing your HP Jornada desktop
While your HP Jornada is connected to a desktop PC, you can use Windows CE Services to browse the contents of your HP Jornada from your desktop. Your HP Jornada appears as an icon in the Mobile Devices window on your desktop PC. When you double-click the HP Jornada icon, the contents of
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your HP Jornada are displayed as any other folder on your desktop PC. You can cut, paste, and copy files between folders on your HP Jornada, or transfer files between your HP Jornada and your desktop PC, simply by dragging the file icons between the appropriate folders.
For more information about transferring files, including details on converting file types between Pocket Office and Office 97 programs, see the Transferring files section later in this chapter.
You cannot open files or start programs stored on your HPÊJornada by double-clicking their icons in the Mobile Devices window. When you double-click the icon for a file or program that is stored on your HP Jornada, Windows CE Services displays the properties for that file or program, as if you had clicked Properties on the File menu.
The Mobile Devices window on your desktop PC displays
the contents of your HP Jornada (shown here with
Internet Explorer 4.0 Active Desktop).
Chapter 4 | Connecting to your desktop PC
Synchronizing data
Windows CE Services with ActiveSync enables you to synchronize data between your HP Jornada and desktop PC, so the names you add to your Contacts database and the appointments you add to your Calendar while traveling can be automatically updated on your desktop PC when you return. You can also synchronize messages in your HPÊJornada Inbox with Microsoft Outlook or Microsoft Exchange on your desktop PC. In addition, you can synchronize files in the Synchronized Files folder on your HPÊJornada with files in the My Documents folder (WindowsÊ95) or Personal folder (WindowsÊNT) on your desktop PC.
You can set ActiveSync either to synchronize automatically each time you connect your HP Jornada to your desktop PC, or to synchronize continuously whenever the synchronized information changes, for as long as the computers are connected. You can also synchronize at any moment by choosing Synchronize Now from the Tools menu in the Mobile Devices window.
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Synchronizing selected data
You can choose some or all of the following items to be synchronized:
Pocket Outlook data—Synchronize the Calendar,
Contacts, or Tasks information on your HP Jornada with information stored in Outlook or Schedule+ on your desktop PC.
E-mail messages—Share messages between selected
folders in your HP Jornada Inbox and Exchange or Out­look on your desktop PC.
Files—Synchronize the contents of the Synchronized Files
folder (inside My Documents) on your HP Jornada with files stored in your Windows 95 My Documents folder or in your Windows NT Personal folder on your desktop PC.
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To specify data to synchronize
1. On your desktop PC, open the Mobile Devices window, and then select your HP Jornada icon.
2. On the Tools menu, click ActiveSync Options.
3. On the General tab of the ActiveSync Options dialog box, select the check boxes beside the services you want to synchronize.
4. To set specific options (for example, to indicate how many weeks of Calendar data to synchronize, or to synchronize only active tasks), select the appropri­ate service, and then click Options.
Reducing the amount of data to synchronize, for example, by synchronizing only 1 or 2weeks of Calendar data, can significantly speed up the synchronization process. If you use Microsoft Outlook, Windows CE Services synchronizes only 2 weeks of calendar data by default.
Resolving synchronization conflicts
If the same item (for example, an appointment or a task) has been modified on both the desktop PC and on the HPÊJornada, ActiveSync will indicate that a Synchroniza­tion conflict has occurred. When the Resolve Conflicts dialog box appears, as shown in the following figure, you can either resolve the conflict by selecting one of the items to replace or you can ignore the conflict.
Chapter 4 | Connecting to your desktop PC
You can resolve each conflict manually, at the time of synchronization, or you can resolve conflicts automatically by setting a default option for conflict resolution.
To set a default option for conflict resolution
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1. Open the Mobile Devices window, and then select your HP Jornada icon.
2. On the Tools menu, click ActiveSync Options.
3. On the General tab of the ActiveSync Options dialog box, click Advanced.
4. Select the option you prefer to resolve conflicts.
Synchronizing from a remote location
The ActiveSync program on your HP Jornada enables you to synchronize files, e-mail messages, and Pocket Outlook data with your desktop PC, even when you are away from the office. You can do this by remote dial-up connection or LAN connection to your desktop PC. You can also connect to a computer not on a network (such as your home computer) and synchronize using a modem.
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Before you can synchronize remotely, the desktop PC or network server must be configured for Remote Access Services (Windows NT) or Dial-Up Networking (Windows 95 or later), and you must create a connection on your HPÊJornada using either the HP Jornada dialup applica­tion or the Remote Networking program. For information about setting up connections with the HP Jornada dialup application, see the Setting up a remote connection to your network section in chapter 3. For Remote Network­ing information, see the Accessing a computer not on your network section in this chapter. After you have set up for either type of connection, you can synchronize data. See the To start remote synchronization procedure later in this chapter.
Accessing a computer on your corporate network
To access a PC on your corporate network remotely, you must have an account provided by your network administra­tor, and you must set up a connection to your network server using the HP Jornada dialup application (see chapter 3). In addition, you must set up the target PC to receive your calls as follows.
The target PC must be turned on.
Windows CE Services must be set up on the target PC.
(See the Installing Windows CE Services section earlier in this chapter.) Also, the Auto Connect option should be set to At all times.
Windows CE Services must be running, and the Waiting
for mobile device to connect status message must be shown in the Mobile Devices window.
In the Windows CE Properties dialog box, Enable a
network connection must be selected.
Any folders or drives you want to access must be shared.
If you will be dialing in to a desktop PC running Windows95, you must also have Dial-up Networking components set up on the target desktop PC.
Chapter 4 | Connecting to your desktop PC
Accessing a computer not on your network
If you want to dial in to a computer that is not on a net­work (such as your home PC with Microsoft Windows 95 and Microsoft Plus! pack), you must set up the target PC to receive your calls as follows.
The target desktop PC must be turned on.
The target desktop PC must have a modem installed and
configured and must be set to receive incoming calls. (Refer to the instructions from the manufacturer of your desktop PC modem.)
Dial-up Networking (Windows 95) or Remote Access
Service (Windows NT) must be set up and configured so that your target PC can act as a server. (See your Win­dows documentation for further instructions.)
Windows CE Services must be set up on the target PC
(for instructions, see the Installing WindowsÊCE Services section in this chapter). The Auto Connect option should be set to At all times, also.
Windows CE Services must be running, and the Waiting
for mobile device to connect status message should appear in the Mobile Devices window.
In the Windows CE Properties dialog box, Enable a
network connection must be selected.
Any folders or drives you want to access must be shared.
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The only information you need to establish a remote network­ing connection is:
Your Windows user name and password, if you are re-
quired to log on to your computer.
Telephone number of the modem.
To create a connection to a computer not on a network (such as a home computer), you will need to create a new connection using Remote Networking on your HP Jornada.
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To create a Remote Networking connection
1. On the Start menu, point to Programs, point to Communication, and then click Remote Networking.
2. In the Remote Networking folder, double-click Make New Connection.
3. In the Make New Connection dialog box, click Dial-up, and then click Next.
4. If you have the HP Jornada 820, select the Built- In Modem from the list of modems. If you have the HP Jornada 820e, select the appropriate option for the modem you have installed.
5. Click TCP/IP Settings, and then click General. Make sure the Use Server-assigned IP Address check box is selected.
6. On the Name Servers tab, click Server-assigned addresses, and then click OK.
7. Click Next and fill in the phone number you wish to dial. Click Finish. Now, a new icon appears, labeled with the name you chose, in your Remote Network­ing folder. This connection will also appear in your remote synchronization dialog box.
To set a dialing location for a Remote Networking connection, double-click the icon for the connection in the Remote Networking folder. In the Dial-up Connection dialog box, click Dial Properties, and then fill in the information as you would for a network or ISP connection using the HP Jornada dialup application.
To start remote synchronization
1. On your HP Jornada Start menu, point to Programs, point to Communication, and then click ActiveSync.
Chapter 4 | Connecting to your desktop PC
2. If you are connecting using a modem or dial-up connection, select the connection you will use from the list. All connections you have created either with the HP Jornada dialup application or Remote Net­working will appear in this list. –or– If you are connecting over a network, click Network Connection.
3. In the Connect to list, select the name of the desktop PC to which you will connect. The Connect to list displays only the PCs with which you have already established a partnership.
4. In the User Logon dialog box, type your user name, password, and domain if necessary, and then click Connect.
Transferring files
You can copy files between your HP Jornada and desktop PC by dragging icons to or from the HP Jornada icon in the Mobile Devices window or by using the Cut, Copy, and Paste commands on the Edit menu.
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Some files may also need to be converted before you can use them on your HP Jornada. For example, files created in Office 97 programs must be converted before they can be opened by the corresponding Pocket Office program (and vice versa). By default, Windows CE Services automatically converts files to the appropriate file type. However, you can choose not to convert files, or you can specify the conversions for each type of file by changing options in the File Conver- sion Properties dialog box.
To set file conversion options
1. Open the Mobile Devices window.
2. On the Tools menu, click File Conversion.
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3. Click either the Device to Desktop or Desktop to Device tab.
4. Select the file type, and click Edit to change conver­sion options. In most cases, you will be offered a single conversion option or no conversion at all.
When converting files between certain file types, such as between Microsoft Word (.doc) and Pocket Word (.pwd) or between Microsoft Excel (.xls) and Pocket Excel (.pxl), certain formatting or attributes may be lost. For specific details, see the sections on Microsoft Office programs in chapterÊ6 or refer to online Help for that program on your HP Jornada. Only Microsoft PowerPoint 97 files can be converted to Pocket PowerPoint.
Transferring PIM data from older palmtop PCs
If you have an older palmtop PC, you can transfer personal information manager (PIM) data (contacts, calendar, and task data) to your HP Jornada, saving you the task of re­entering entire lists of contacts or tasks. You can also copy all files, folders, and programs you have added from an older model Windows CE device to your HP Jornada.
The transfer process you follow and the type of data that can be migrated depends on the make and model of the palmtop PC, and whether it uses WindowsÊCE Services to connect to your desktop PC.
Migrating data from older Windows CE palmtop PCs
If your data is stored on a palmtop PC that uses an older version of Windows CE, you must first back up the data to your desktop PC using the version of WindowsÊCE Services or H/PCÊExplorer that came with the device. Then, upgrade to WindowsÊCE Services 2.2 on your desktop PC, and restore the data to your HP Jornada. Use the following procedure to migrate files, appointments, and other personal data stored on your old palmtop PC.
Chapter 4 | Connecting to your desktop PC
The following procedure will replace all files, programs, and Pocket Outlook data you have added to your HP Jornada with the information stored on the palmtop PC.
To migrate data from an older Windows CE device to your HP Jornada
1. Connect the older Windows CE palmtop PC to the desktop PC and establish a partnership between the two.
2. Synchronize the palmtop PC with the desktop PC using H/PC Explorer 1.0 or Windows CE Services.
3. Perform a full backup of your data:
On your desktop PC Tools menu in the Mobile
Device window, click Backup/Restore.
• In the window that appears, on the Backup tab,
select the options you prefer.
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Click Backup Now to initiate the process.
Note the directory in which your data has been
saved.
4. Note the Communications, Owner, and World Clock alarm settings on your palmtop PC. Also note Options and User Preferences settings for third-party programs. (These settings are not restored automatically.)
5. Disconnect the palmtop PC.
6. If H/PC Explorer version 1.0 is set up on your desktop, uninstall it using the Remove Programs control panel. (For more information, refer to online Help on your desktop PC.)
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7. Insert the Desktop Software for Microsoft WindowsÊCE compact disc that came with your HPÊJornada, and set up Windows CE Services 2.2. (For more information, see the Installing WindowsÊCE Services section in this chapter.)
8. Connect your HP Jornada to the desktop PC.
9. In the New Mobile Device Detected dialog box, click Restore to restore data to your HP Jornada from the backup file created in step 3.
10. Disconnect the sync cable on your HP Jornada, and then press the reset button on your HP Jornada to complete the restoration operation.
11. Reconnect the sync cable to your HP Jornada to reconnect to the desktop PC. In the New Mobile Device Detected dialog box, click Synchronize to establish a partnership and synchronize your data.
Migrating data from non–Windows CE palmtops
If your data is stored on an HP 100/200LX Palmtop PC or an HP OmniGo Organizer, you must first transfer the data to your desktop PC. Use the Hewlett-Packard PIM Transla­tion Utility (for HP devices only) to import the data into Schedule+ 7.0a on your desktop PC. After you have imported the data into Schedule+, you can update the information on your HPÊJornada by synchronizing with Schedule+ using Windows CE Services 2.2.
The English HP PIM Translation Utility is available on the HP Jornada Handheld PC compact disc included with your HP Jornada and at www.hp.com/cposupport/ handheld_compusers/software/setup.exe.html. This proce­dure migrates only Phone Book and Appointment Book data.
Chapter 4 | Connecting to your desktop PC
Before translating PIM data files, you must install the version of Schedule+ 7.0a found on the Desktop Software for Microsoft Windows CE compact disc on your desktop PC.
To install the HP PIM Translation Utility onto the desktop PC using the HP Jornada compact disc
1. Insert the HP Jornada compact disc into the CD-ROM drive on your desktop PC.
2. On the main menu of the HP Jornada compact disc installation screen, click HP PIM Translation Utility.
PIM data translation
You can translate only one file at a time. To translate multiple PIM data files, you need to repeat the Translation operation for each file separately.
To translate appointment data
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1. Double-click the HP PIM Translation Utility icon to start the program.
2. In the Welcome screen, click Appointments.
3. In the Open File dialog box that appears, specify the appointment data file to translate, and then click OK. If the file you specify is not a PIM database file of the appropriate type, you will get an error mes­sage.
4. In the Appointment Book Translation Note screen, click OK. The Data Translation Progress screen appears, showing the progress of current translation activity.
5. When the translation has successfully completed, a message appears. Click OK to return to the Welcome screen.
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Limitation on appointment translation
Although the Appointment Book applications on the HPÊ100LX/200LX palmtop PCs and HP OmniGo 100/120 organizers and the Calendar application on the HPÊPalmtop PC support daily, weekly, monthly, and yearly repeated events, the Schedule+ application supports only daily and yearly repeated events. Because all translation goes through Schedule+, there is no direct mapping from earlier HP Palmtop products to Schedule+ for repeating weekly and monthly events. As long as you do not edit imported repeat­ing weekly or monthly events in Schedule+ before you synchronize them with the HP Palmtop PC, they will translate correctly into repeating events on the palmtop PC. If, however, you edit them in Schedule+, they lose their weekly/monthly attribute and are treated as single events.
To translate a Phone Book data file
1. Double-click the HP PIM Translation Utility icon to start the program.
2. In the Welcome screen, click Phone Book.
3. In the Open File dialog box, specify the phone book data file to translate, and then click OK.
4. In the Phone Book Translation Field Map window, select mapping options. For more information, see the sections below.
5. When translation is complete, a message appears. Click OK to return to the Welcome screen.
Phone Book field mapping
The HP PIM Translation Utility attempts to map the fields in your Phone Book data file to standard fields in a Schedule+ record. As long as your Phone Book fields have standard names (that is, you have not modified the Phone
Chapter 4 | Connecting to your desktop PC
Book database field structure), the translation is straight­forward. The suggested mapping appears in a table in the
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• First name/Last name - Name1 [Name3] Name2 maps to Name1 [Name3] = First Name and Name2 = Last Name.
In all cases, Last name is mapped to a single word, with any additional words such as [Name3] becoming part of First name.
Mapping additions
If a field appears in the left column with no mapping (that is, no arrow in the center column) select a field name from the drop-down list of the Schedule+ field immediately to the right of the field whose mapping you want to define. The field name appears in the appropriate cell in the right column and a mapping arrow appears in the center column.
Mapping changes
If a field in the left column is mapped to the wrong field in the right column, change the mapping by selecting a differ­ent Schedule+ field name from the drop-down list for the corresponding cell in the right column.
Mapping removal
If a field in the left column should not be mapped to any­thing, click None from the drop-down list for the correspond­ing cell in the right column. The None option is not avail­able for the Name field.
Translation status review
After each translation is finished, whether it completed successfully or was interrupted, the results are written onto the Status screen. Click the Status button on the Welcome screen to see the history of any translations begun during the current execution of the HP PIM Translation Utility.
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Staying organized
Your Hewlett-Packard Jornada 820 or 820e Handheld PC comes with a variety of programs designed to help you stay organized. Use Microsoft® Pocket Outlook™ and HPÊJornada viewer to manage your contacts, tasks, and calendar while you are away from your office. When you return, you can synchronize your HP Jornada with your
deπªtop or notebook PC to ensure that the Pocket Outlook
databases on your HP Jornada are always up to date with the Microsoft Outlook or Schedule+ data on your desktop.
Pocket Outlook also lets you set alarms and reminders so you never forget an appointment or meeting. And, if you want a personal reminder, you can record voice memos to yourself with Microsoft Voice Recorder.
In this chapterÊyou will find information about and basic procedures for:
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Pocket Outlook
HP Jornada viewer
• Voice Recorder
For more information on these and other programs that come with your HP Jornada, see online Help.
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Using Microsoft Pocket Outlook
Your HP Jornada comes with Microsoft Pocket Outlook, which includes Calendar, Contacts, Tasks, and Inbox. Using Microsoft Windows® CE Services, you can synchronize information on your HP Jornada with information in Microsoft Outlook, Microsoft Schedule+, or Microsoft Exchange on your desktop computer. Each time you synchro­nize, Windows CE Services compares the changes you made on your device and desktop PC and updates both computers.
With Inbox, you can send and receive e-mail messages, either through synchronization with the mail program on your desktop PC (either Outlook or Exchange) or by connecting directly to your mail server through an Internet or network account.
Keeping appointments with Calendar
Use the Calendar program to schedule appointments, meet­ings, and other events. Quickly check your appointments in one of several views (Day, Week, Month, Year, and Agenda).
To create a new appointment
1. From any view, click New Appointment.
2. Enter a description and the location of your appointment.
3. Select the time and date of your appointment.
4. To add notes, click Notes, and then click in the notes area. Enter your notes.
5. To assign the appointment to a category, click Categories and select a category from the list.
6. Select other desired options, and when you are finished click OK.
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If you need to schedule a meeting with people who use Outlook, Pocket Outlook, or Schedule+, you can use Calendar to schedule the meeting. When attendees receive a meeting request, they can choose to accept or decline the meeting. If they accept, the meeting is automatically placed in their schedule. In addition, their response is automatically sent back to you, and your Calendar is updated.
Before you can send a meeting request, you must enter e-mail addresses in Contacts and set up Inbox to send and receive messages (see the Using Inbox section in chapter 3).
To create a meeting request
1. On the Tools menu, click Options, and then choose
a mail transport. If you send and receive messages using synchronization, select ActiveSync. If you connect to an ISP or network, select the service you set up in Inbox or the HPÊJornada dialup application.
2. Click OK.
3. On the File menu, click Make Meeting.
4. Enter the meeting information.
5. Select the contacts you want to invite.
6. Select other desired options, and then click OK.
Inbox automatically creates a meeting request and sends it to the attendees the next time you connect to your mail server or synchronize with your desktop PC.
Your HP Jornada will remind you about your appointments and meetings by sounding an alarm, flashing the notification LED, or displaying a message on the screen. To choose the way you prefer to be notified, on the Tools menu, click Options. Click Alarm and then click Reminder Options. You can turn off your alarm without even opening your HPJornada by pressing the alarm notification LED on the cover.
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Managing names and addresses with Contacts
The Contacts program maintains a list of your friends and colleagues so that you can easily find the information you are looking for, whether you are at home or on the road. Using the infrared port, you can also quickly share Contacts information with other Windows CE–based mobile device users.
To create a new contact
1. In Contacts, click New Contact.
2. Enter a name.
3. Click Business or Personal and enter information in the appropriate fields. Supply an e-mail address if you want to send meeting requests and e-mail messages to this contact.
4. To add a note or assign the contact to a category, click Notes/Categories. Then, select the notes area and enter your notes, or select a category from the list.
5. When you are finished, click OK.
You can send up to 25 contact cards at a time to another Windows CE–based device. To do this, line up the IR ports on the two devices so that they are within 1 meter (3 feet) of one another. On the Contacts list, select the item(s) you want to send, and then on the File menu, click Send. If you are receiving items, click Receive.
Keeping track of your workload with Tasks
The Tasks program helps you keep track of what you need to do. Enter the details for a task on the task card, and then assign a category. You can even associate a date with the task and then set a reminder for yourself.
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