HP 680689-001 User Manual

HP Pavilion g7 Notebook PC

Maintenance and Service Guide

AMD and ATI are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: November 2011

Document Part Number: 680689-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 8

Top ....................................................................................................................................................... 8

Button .................................................................................................................................. 8

Keys ..................................................................................................................................... 9

Lights ................................................................................................................................. 10

TouchPad .......................................................................................................................... 11

Display ................................................................................................................................................ 12

Front ................................................................................................................................................... 12

Left side .............................................................................................................................................. 13

Right side ........................................................................................................................................... 14

Bottom ................................................................................................................................................ 15

3 Illustrated parts catalog ............................................................................................................................... 16

Service tag ......................................................................................................................................... 16

Computer major components ............................................................................................................. 17

Cable Kit ............................................................................................................................................. 22

Display assembly subcomponents ..................................................................................................... 23

Mass storage devices ......................................................................................................................... 25

Miscellaneous parts ............................................................................................................................ 26

Sequential part number listing ............................................................................................................ 26

4 Removal and replacement procedures ....................................................................................................... 31

Preliminary replacement requirements ............................................................................................... 31

Tools required .................................................................................................................... 31

Service considerations ....................................................................................................... 31

Plastic parts ....................................................................................................... 31

Cables and connectors ..................................................................................... 31

Drive handling ................................................................................................... 32

Grounding guidelines ......................................................................................................... 32

Electrostatic discharge damage ........................................................................ 32

Packaging and transporting guidelines ............................................. 34

Component replacement procedures ................................................................................................. 36

Service tag ......................................................................................................................... 36

Computer feet .................................................................................................................... 37

Battery ............................................................................................................................... 37

Optical drive ....................................................................................................................... 39

Hard drive or SSD .............................................................................................................. 41

RTC battery ....................................................................................................................... 43

Memory module ................................................................................................................. 44

WLAN module .................................................................................................................... 45

Keyboard ........................................................................................................................... 47

Top cover ........................................................................................................................... 50

Power button board ........................................................................................................... 53

TouchPad button board ..................................................................................................... 54

TouchPad LED board ........................................................................................................ 55

Speakers ............................................................................................................................ 57

LED board .......................................................................................................................... 58

USB board ......................................................................................................................... 59

Power connector cable ...................................................................................................... 60

System board ..................................................................................................................... 61

Optical drive cable ............................................................................................................. 63

Fan and heat sink .............................................................................................................. 65

Processor ........................................................................................................................... 72

Display assembly ............................................................................................................... 75

5 Setup Utility (BIOS) and System Diagnostics ............................................................................................ 82

Using Setup Utility .............................................................................................................................. 82

Starting Setup Utility .......................................................................................................... 82

Changing the language of Setup Utility ............................................................................. 82

Navigating and selecting in Setup Utility ............................................................................ 83

Displaying system information ........................................................................................... 83

Restoring factory settings in Setup Utility .......................................................................... 84

Exiting Setup Utility ............................................................................................................ 84

Updating the BIOS ............................................................................................................. 84

Determining the BIOS version ........................................................................... 85

Downloading a BIOS update ............................................................................. 85

Using System Diagnostics .................................................................................................................. 86

6 Specifications ................................................................................................................................................ 87

Computer specifications ..................................................................................................................... 87

43.9 cm (17.3 in) display specifications .............................................................................................. 88

Hard drive specifications .................................................................................................................... 89

SSD specifications ............................................................................................................................. 90

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications .................................. 91

BD ROM and DVD±R/RW SuperMulti Double-Layer Drive specifications ......................................... 92

7 Backup and recovery .................................................................................................................................... 93

Restore ............................................................................................................................................... 93

Creating restore media ....................................................................................................................... 94

Performing a system restore .............................................................................................................. 95

Restoring using the dedicated recovery partition (select models only) .............................. 95

Restoring using the restore media ..................................................................................... 96

Changing the computer boot order .................................................................................... 96

Backing up and recovering your information ...................................................................................... 97

Using Windows Backup and Restore ................................................................................ 98

Using Windows system restore points ............................................................................... 98

When to create restore points ........................................................................... 98

Create a system restore point ........................................................................... 99

Restore to a previous date and time ................................................................. 99

8 Power cord set requirements .................................................................................................................... 100

Requirements for all countries .......................................................................................................... 100

Requirements for specific countries and regions ............................................................................. 101

9 Recycling ..................................................................................................................................................... 103

.......................................................................................................................................................... 103

Index ................................................................................................................................................................. 104

vii

viii

1 Product description

Category Description Computer models

equipped with an AMD processor

Product Name HP Pavilion g7 Notebook PC √√

Processors AMD A8-3520M 2.50 GHz processor

AMD A6-3420M 2.40 GHz processor

AMD A4-3320M 2.60 GHz processor

AMD A4-3305M 2.50 GHz processor

AMD E2-3000M 2.40 GHz processor

(1.6 GHz Front-Side Bus (FSB), 1333 MHz/

4.0 MB L2 cache, quad core, 35 W)

(1.5 GHz FSB, 1333 MHz/4.0 MB L2 cache, quad core, 35 W)

(2.0 GHz FSB, 1333 MHz/2.0 MB L2 cache, dual core, 35 W)

(1.9 GHz FSB, 1333 MHz/2.0 MB L2 cache, dual core, 35 W)

(1.8 GHz FSB, 1333 MHz/1.0 MB L2 cache, dual core, 35 W)

Intel

CoreTM i7-2640M 2.80 GHz (SC turbo up to 3.50 GHz), Pin Grid Array (PGA) processor (4.0 MB L3 cache, dual core, 35 W)

√

Computer models equipped with an Intel processor

Intel Core i5-2540M 2.60 GHz (SC turbo up

to 3.30 GHz), PGA processor (3.0 MB L3 cache, dual core, 35 W)

Intel Core i5-2520M 2.50 GHz (SC turbo up

to 3.20 GHz), PGA processor (3.0 MB L3 cache, dual core, 35 W)

Intel Core i5-2450M 2.50 GHz (SC turbo up

to 3.10 GHz), PGA processor (3.0 MB L3 cache, dual core, 35 W)

Intel Core i5-2430M 2.40 GHz (SC turbo up

to 3.00 GHz), PGA processor (3.0 MB L3 cache, dual core, 35 W)

Intel Core i3-2370M TJ85 2.40 GHz, PGA

processor (3.0 MB L3 cache, dual core, 35 W)

Intel Core i3-2350M TJ85 2.30 GHz, PGA

processor (3.0 MB L3 cache, dual core, 35 W)

Intel Core i3-2330M TJ85 2.20 GHz, PGA

processor (3.0 MB L3 cache, dual core, 35 W)

√

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Intel Pentium

B970 TJ85 2.30 GHz, PGA

√

processor (2.0 MB cache, dual core 35 W)

Intel Pentium B960 TJ85 2.20 GHz, PGA

√

processor (2.0 MB L3 cache, dual core 35 W)

Intel Pentium B950 TJ85 2.10 GHz, PGA

√

processor (2.0 MB L3 cache, dual core 35 W)

Chipset AMD A60M Fusion Controller Hub (FCH) √

Intel HM65 Express Chipset √

Graphics Internal graphics:

AMD Radeon HD 6620G graphics

●

√

supporting HD decode, DX11, and HDMI on computer models equipped with an AMD A8-3520M processor

AMD Radeon HD 6520G graphics

●

supporting HD decode, DX11, and HDMI on computer models equipped with an AMD A6-3420M processor

● AMD Radeon HD 6480G graphics

supporting HD decode, DX11, and HDMI on computer models equipped with an AMD A4-3305M or A4-3320M processor

● AMD Radeon HD 6380G graphics

supporting HD decode, DX11 and HDMI on computer models equipped with an AMD E2-3000M processor

Internal graphics:

Intel HD Graphics 3000, on computer

●

models equipped with an Intel Core i7, Intel Core i5, or Intel Core i3 processor; supports DX10

Intel HD Graphics, on computer models

●

equipped with an Intel Pentium processor; supports DX10

Switchable discrete graphics:

AMD Radeon HD 7450M with 1024 MB

●

of dedicated video memory (128 MB × 16 DDR3 @ 900 MHz × 4 PCs), 64 bit S3 package, muxless switchable, supports HD Decode, DX11, HDMI. and Bus Alive/Chip Off (BACO)

AMD Radeon HD 7450M with 512 MB of

●

dedicated video memory (64 MB × 16 DDR3 @ 900 MHz × 4 PCs), 64 bit S3 package, muxless switchable, supports HD Decode, DX11, HDMI, and BACO

√

2 Chapter 1 Product description

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Switchable discrete graphics:

ATI Mobility Radeon HD 7450M with

●

1024 MB of discrete video memory (128 MB × 16 DDR3 @ 900 MHz × 4 PCs), 64 bit S3 package, muxless switchable, supports HD Decode, DX11, HDMI, and BACO

ATI Mobility Radeon HD 7450M with

●

512 MB of discrete video memory (64 MB × 16 DDR3 @ 900 MHz × 4 PCs), 64 bit S3 package, muxless switchable, supports HD Decode, DX11, HDMI, and BACO

Dual graphics:

AMD Radeon HD 6620G+7450M Dual

●

Graphics for computer models equipped with an AMD Radeon HD 7450M graphics card and an AMD A8-3520M processor

AMD Radeon HD 6520G+7450M Dual

●

Graphics for computer models equipped with an AMD Radeon HD 7450M graphics card and an AMD A6-3420M processor

AMD Radeon HD 6480G+7450M Dual

●

Graphics for computer models equipped with an AMD Radeon HD 7450M graphics card and an AMD A4-3320M or AMD A4-3305 processor

√

Panel 43.9 cm (17.3 in), high-definition+ (HD+),

LED, SVA BrightView (1600×900) display; typical brightness: 200 cd/m

√√

All display assemblies include 2 wireless local area network (WLAN) antenna cables

Supports 16:9 wide aspect ratio

Memory 2 customer-accessible/upgradable memory

√√

module slots

Supports dual-channel memory √√

Supports up to 8192 MB of system RAM √√

DDR3/1333 MHz (DDR3-1600 (1 GB / 2 GB /

√√

4 GB / 8 GB) memory modules supported as an alternative source for DDR3-1333 )

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Supports:

Supports 8192 MB total system memory

●

√√

(4096×2)

● 6144 MB total system memory (4096×1

+ 2048×1)

5120 MB total system memory (4096×1

●

+ 1024×2)

● 4096 MB total system memory (4096×1

or 2048×2)

2048 MB total system memory (2048×1)

●

Hard drives Supports 6.35 cm (2.5 in) hard drives in

√√

9.5 mm (.37 in), and 7.0 mm (.28 in) thicknesses

Customer-accessible √√

Serial ATA √√

Supports the following configurations:

750 GB, 5400 rpm (9.5 mm)

●

640 GB, 5400 rpm (9.5 mm)

●

500 GB, 7200 rpm and 5400 rpm (9.5

●

√√

mm)

320 GB, 7200 rpm and 5400 rpm (both

●

7.0 mm and 9.5 mm)

160 GB solid-state drive (SSD), 6.35 cm

●

(2.5 in)

Optical drive Fixed √√

Serial ATA √√

12.7 mm tray load √√

Blu-ray Disc (BD) ROM DVD±R/RW Super

Multi Double-Layer Drive

DVD±RW and CD-RW Super Multi Double-

Layer Combo Drive

Audio and video Single digital microphone √√

HD audio √√

HP-branded Altec/Lansing speakers √√

Supports Microsoft

HP VGA webcam (fixed, no tilt with activity

LED, 640×480 by 24 frames per second

Ethernet Integrated 10/100 network

interface card (NIC)

4 Chapter 1 Product description

Premium requirements

√√

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Wireless Integrated wireless local area network

(WLAN) options by way of wireless module

Two WLAN antennas built into

display assembly

Support for the following WLAN formats:

Atheros 9485GN 802.11b/g/n 1×1 WiFi

●

and 3012 Bluetooth 4.0 Combo Adapter (select models with Intel processors)

Broadcom 4313 802.11b/g/n 1×1 WiFi

●

and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready) (select models with AMD processors)

● Ralink 5390GN 802.11b/g/n 1×1

WiFi Adapter, Sound Blaster half-mini card (select models with AMD processors)

Realtek 8188GN 802.11b/g/n 1x1 WiFi

●

Adapter, Sound Blaster half-mini card (select models with Intel processors)

Support for the following WLAN formats:

Intel Centrino Wireless-N 1030

●

WLAN module, 802.11b/g/n and Bluetooth Combo Adapter

√√

√

External media card

HP Multi-Format Digital Media Reader supports the following digital card formats:

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity (SDHC)

●

Memory Card

Secure Digital Extended Capacity

●

(SDXC) Memory Card

MultiMediaCard (MMC)

●

√√

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Ports

Keyboard/pointing devices

Smart-Pin AC power adapter

●

Audio-in (mono microphone)

●

Audio-out (stereo headphone)

●

HDMI version 1.4 supporting up to

●

1080p, 1920 ×1200 @ 60Hz and 1920 ×1200 @ 60Hz in DVI mode

RJ-45 (Ethernet, includes link and

●

activity lights)

USB 2.0 (3 ports)

●

VGA (Dsub 15 pin) supporting:

●

2048×1536 external resolution @

◦

75 Hz (on computer models equipped with an Intel processor)

1920×1600 external resolution @

◦

60 Hz (on computer models equipped with an AMD processor)

Hot plug and unplug and auto-

◦

detection for correct output to wideaspect vs. standard aspect video

Full-size textured pocket keyboard with full numeric keypad

√√

TouchPad with multi-touch gestures, 2-finger

Taps enabled by default √√

Power requirements

Support for the following batteries:

Security Security cable slot √√

scrolling, and pinch-zoom enabled

90 W AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector), for use only with computer models equipped with a graphics subsystem with discrete video memory

65 W AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector), for use only with computer models equipped with a graphics subsystem with Uniform Memory Access (UMA) video memory

6-cell, 55 Whr, 2.55 Ah Li-ion battery for

●

use with select computer models only

● 6-cell, 47 Whr, 2.20 Ah Li-ion battery

√√

6 Chapter 1 Product description

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Operating system Preinstalled:

●

Microsoft Windows

7 Home Basic 64

bit

Windows 7 Home Premium 64 bit

●

● FreeDOS

Preinstalled:

Windows 7 Home Professional 64 bit

●

Serviceability End-user replaceable parts:

AC adapter

●

Battery

●

● Hard drive or SSD

Memory modules (2)

●

Optical drive

●

WLAN module

●

√√

√

√√

2 External component identification

Top

Button

Component Description

Power button

When the computer is off, press the button to turn on

●

the computer.

When the computer is on, press the button briefly to initiate

●

Sleep.

When the computer is in the Sleep state, press the button

●

briefly to exit Sleep.

When the computer is in Hibernation, press the button briefly to

●

exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start > Control

Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide.

8 Chapter 2 External component identification

Keys

Item Component Description

(1) esc key Displays system information when pressed in combination with

(2) Action keys Execute frequently used system functions.

(3) fn key Displays system information when pressed in combination with

(4)

(5)

(6)

(7) Integrated numeric

Windows logo key Displays the Windows Start menu.

QuickWeb key

Windows applications key

keypad

the fn key.

the esc key.

When the computer is off or in Hibernation mode, press the

●

button to open HP QuickWeb.

When the computer is in Windows press the button to open

●

the default Web browser.

When the computer is in HP QuickWeb, press the button to

●

open the default Web browser.

Displays a shortcut menu for items beneath the pointer.

Can be used like an external numeric keypad.

Top 9

Lights

Item Component Description

(1) TouchPad light

(2) Caps lock light

(3) Power light ● White: the computer is on.

(4) Wireless light ● White: An integrated wireless device, such as a

(5) Num lock light

Amber: the TouchPad is off.

●

Off: the TouchPad is on.

●

White: Caps lock is on.

●

Off: Caps lock is off.

●

Blinking white: the computer is in the Sleep state.

●

Off: the computer is off or in Hibernation.

●

WLAN device and/or a Bluetooth device, is on.

Amber: All wireless devices are off.

●

White: The numeric functions on the integrated

●

numeric keypad are active.

Off: The navigational functions on the integrated

●

numeric keypad are active.

10 Chapter 2 External component identification

TouchPad

Item Component Description

(1) TouchPad light

(2) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap

(3) TouchPad zone Moves the pointer and selects or activates items on

(4) Left TouchPad button Functions like the left button on an external mouse.

(5) Right TouchPad button Functions like the right button on an external mouse.

Amber: the TouchPad is off.

●

On: the TouchPad is on.

●

the TouchPad on/off button to turn the TouchPad on and off.

the screen.

Top 11

Display

Item Component Description

Front

(1) WLAN antennas (2)* Send and receive wireless signals to communicate

with WLANs.

(2) Webcam light On: The webcam is in use.

(3) Webcam Records video and captures still photographs. To use

the webcam, select Start > All Programs > CyberLink YouCam.

(4) Internal microphone Records sound.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Component Description

Speakers (2) Produce sound.

12 Chapter 2 External component identification

Left side

Item Component Description

(1)

(2) Vents (2) Enable airflow to cool internal components.

(3)

(4)

(5)

(6)

(7)

External monitor port Connects an external VGA monitor or projector.

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

RJ-45 (network) jack Connects a network cable.

HDMI port Connects an optional video or audio device, such as a high-definition

television, or any compatible digital or audio component.

USB ports (2) Connect optional USB devices.

Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

Audio-out (headphone) jacks (2)

microphone, or monaural microphone.

Produce sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.

WARNING! To reduce the risk of personal injury, adjust the volume

before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and Environmental Notices.

(8) Digital Media Slot Supports the following digital card formats:

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity (SDHC) Memory Card

●

Secure Digital Extended Capacity (SDXC) Memory Card

●

● MultiMediaCard

Left side 13

Item Component Description

(9)

(10)

Right side

Item Component Description

(1) Optical drive Reads and writes to an optical disc.

(2) Optical drive light Blinking: The optical drive is being accessed.

Drive light Blinking white: the hard drive is being accessed.

Power light

White: The computer is on.

●

Blinking white: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

(3) Optical drive eject button Opens the optical drive.

(4)

(5) AC adapter light ● White: The computer is connected to external power and the battery

(6)

(7)

USB port Connects an optional USB device.

is fully charged.

Blinking white: The battery has reached a low battery level.

●

Amber: A battery is charging.

●

Power connector Connects an AC adapter.

Security cable slot Connects an optional security cable.

NOTE: The security cable is designed to act as a deterrent, but it may

not prevent the computer from being mishandled or stolen.

14 Chapter 2 External component identification

Bottom

Item Component Description

(1) Battery bay Holds the battery.

(2)

(3) Vents (4) Enable airflow to cool internal components.

(4)

Battery release latch Releases the battery from the battery bay.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Hard drive bay Holds the hard drive, the WLAN module, and the memory

module slots.

CAUTION: To prevent an unresponsive system, replace

the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

Bottom 15

3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Item Description Function

(1) Product name This is the model name for the computer.

(2) Serial number This alphanumeric identifier is unique to each

(3) Product number This is the alphanumeric identifier needed to locate

(4) Warranty period This number describes the duration of the warranty

(5) Model number This is the alphanumeric identifier needed to locate

16 Chapter 3 Illustrated parts catalog

product.

documents, drivers, and support for the computer. The product number helps a service technician determine what components and parts are needed.

period for the computer.

documents, drivers, and support for the computer.

Computer major components

Computer major components 17

Item Component Spare part number

(1) 43.9 mm (17.3 in), high definition (HD), light-emitting diode (LED), BrightView display assembly (includes

webcam, two microphones, and wireless antenna transceivers and cables)

Butter gold 640223-001

Charcoal gray 640226-001

Pewter 640227-001

NOTE: For more display assembly spare part information, see

(2) Keyboard, black (includes keyboard cable):

For use in Belgium 640208-A41

For use in Bulgaria (for use only with computer models equipped with an

Intel processor)

For use in Canada 640208-121

For use in the Czech Republic (for use only with computer models equipped with an

AMD processor)

For use in Denmark, Finland, and Norway 640208-DH1

For use in France 640208-051

For use in Germany 640208-041

For use in Greece 640208-DJ1

For use in Hungary 640208-211

For use internationally 640208-B31

For use in Israel 640208-BB1

For use in Italy 640208-061

For use in Portugal 640208-131

Display assembly subcomponents on page 23.

640208-261

640208-221

For use in Russia 640208-251

For use in Saudi Arabia 640208-171

For use in Slovenia 640208-BA1

For use in Spain 640208-071

For use in Switzerland 640208-BG1

For use in Turkey 640208-141

For use in the United Kingdom 640208-031

For use in the United States 640208-001

(3) Top cover (includes TouchPad and TouchPad cable):

Butter gold 641401-001

Charcoal gray 641404-001

Pewter 641405-001

(4) Power button board (includes cable) 640212-001

18 Chapter 3 Illustrated parts catalog

Item Component Spare part number

(5) TouchPad LED board (includes cable) 640213-001

(6) TouchPad button board (includes cable) 640214-001

Cable Kit, includes: 640206-001

(7a) TouchPad cable

(7b) Optical drive cable

(7c) Hard drive connector cable

NOTE: See

(8) Speaker Kit (includes left and right speakers and cable) 641396-001

(9) USB board (includes cable) 640211-001

(10) Power connector cable 641394-001

(11) System board (includes replacement thermal material):

AMD processor:

For use only with computer models equipped with the AMD A60M chipset and a

graphics subsystem with 1024 MB of discrete video memory, supports BACO

For use only with computer models equipped with the AMD A60M chipset and a

graphics subsystem with 512 MB of discrete video memory, supports BACO

For use only with computer models equipped with the AMD A60M chipset and a

graphics subsystem with UMA video memory

Intel processor:

For use only with computer models equipped with the Intel HM65 chipset and a

graphics subsystem with 1024 MB of discrete video memory and supports BACO

For use only with computer models equipped with the Intel HM65 chipset and a

graphics subsystem with 512 MB of discrete video memory and supports BACO

For use only with computer models equipped with the HM65 chipset and a graphics

subsystem with UMA video memory

Cable Kit on page 22 for more Cable Kit spare part information.

649950-001

649949-001

649948-001

650199-001

650198-001

636373-001

Thermal Material Kit (includes replacement thermal paste and pads) 634433-001

(12) Processor (includes replacement thermal material)

AMD A8-3520M 2.50 GHz processor (1.6 GHz FSB, 4.0 MB L2 cache, quad core,

35 W)

AMD A6-3420M 2.40 GHz processor (1.5 GHz FSB, 4.0 MB L2 cache, quad core,

35 W)

AMD A4-3320M 2.60 GHz processor (2.0 GHz FSB, 2.0 MB L2 cache, dual core,

35 W)

AMD A4-3305M 2.50 GHz processor (1.9 GHz FSB, 2.0 MB L2 cache, dual core,

35 W)

AMD E2-3000M 2.40 GHz processor (1.8 GHz FSB, 1.0 MB L2 cache, dual core,

35 W)

Intel Core i7-2640M 2.80 GHz (SC turbo up to 3.50 GHz), PGA processor (4.0

MB L3 cache, dual core, 35 W)

669690-001

669688-001

669686-001

672093-001

677628-001

666173-001

Computer major components 19

Item Component Spare part number

Intel Core i5-2540M 2.60 GHz (SC turbo up to 3.30 GHz), PGA processor (3.0 MB

L3 cache, dual core, 35 W)

Intel Core i5-2520M 2.50 GHz (SC turbo up to 3.20 GHz), PGA processor (3.0 MB

L3 cache, dual core, 35 W)

Intel Core i5-2450M 2.50 GHz (SC turbo up to 3.10 GHz), PGA processor (3.0 MB

L3 cache, dual core, 35 W)

Intel Core i5-2430M 2.40 GHz (SC turbo up to 3.00 GHz), PGA processor (3.0 MB L3

cache, dual core, 35 W)

Intel Core i3-2370M TJ85, 2.40 GHz, PGA processor (3.0 MB L3 cache, dual core,

35 W)

Intel Core i3-2350M TJ85, 2.30 GHz, PGA processor (3.0 MB L3 cache, dual core,

35 W)

Intel Core i3-2330M TJ85, 2.20 GHz, PGA processor (3.0 MB L3 cache, dual core,

35 W)

Intel Pentium B970 TJ85 2.30 GHz, PGA processor (2.0 MB L3 cache, dual core,

35 W)

Intel Pentium B960 TJ85 2.20 GHz, PGA, processor (2.0 MB L3 cache, dual core,

35 W)

Intel Pentium B950 TJ85 2.10 GHz, PGA, processor (2.0 MB L3 cache, dual core

35 W)

(13) Fan (includes replacement thermal material) 639460-001

631255-001

631253-001

676359-001

653341-001

677152-001

653340-001

653339-001

676785-001

664662-001

653338-001

(14) Heat sink (includes replacement thermal material)

AMD processor:

For use only with computer models equipped with the AMD A60M chipset and a

graphics subsystem with discrete video memory

For use only with computer models equipped with the AMD A60M chipset and a

graphics subsystem with UMA video memory

Intel processor:

For use only with computer models equipped with the HM65 chipset and a graphics

subsystem with discrete video memory

For use only with computer models equipped with the HM65 chipset and a graphics

subsystem with UMA video memory

(15) LED board (includes cable) 640215-001

(16) Base enclosure (includes battery release latch, heat sink, replacement

thermal material, and 4 rubber feet)

Rubber Feet Kit (not illustrated, includes 4 rubber feet) 639455-001

(17) Battery:

6-cell, 55 Whr, 2.55 Ah Li-ion battery, for use with select computer models only 593554-001

6-cell, 47 Whr, 2.20 Ah Li-ion battery 593553-001

649953-001

649954-001

641141-001

641140-001

640203-001

(18) RTC battery (includes cable and double-sided tape) 637193-001

20 Chapter 3 Illustrated parts catalog

Item Component Spare part number

(19) Hard drive SATA, does not include hard drive connector cable, isolators, or shield):

For use with all computer models:

750 GB, 5400 rpm, 9.5 mm (0.37 in) × 6.35 cm (2.50 in) 644351-001

640 GB, 5400 rpm, 9.5 mm (0.37 in) × 6.35 cm (2.50 in) 637312-001

500 GB, 7200 rpm, 9.5 mm (0.37 in) × 6.35 cm (2.50 in) 644685-001

320 GB, 7200 rpm, 7.0 mm (0.28 in) × 6.35 cm (2.50 in) 645089-001

160 GB SSD, 6.35 cm (2.50 in) 682589-001

Hard Drive Hardware Kit (not illustrated, includes front and rear isolators and shield) 639444-001

(20) Memory modules (2, DDR3, 10600, 1333 MHz):

4 GB 621569-001

2 GB 621565-001

(21) Optical drive (includes bezel and bracket):

BD ROM DVD±R/RW Super Multi Double-Layer Drive 659878-001

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 659877-001

(22) WLAN module:

Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter, for

use with computer models equipped with an AMD processor or select models equipped with an Intel processor

Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter,

for use with computer models equipped with an Intel processor or select models equipped with an AMD processor

Intel Centrino Advanced-N 6230, for use only with computer models equipped with

an Intel processor

Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter, for use with computer models

equipped with an Intel processor or select models equipped with an AMD processor

Realtek RTL8191SE 802.11b/g/n 1×1 WiFi Adapter, for use with computer models

equipped with an AMD processor or select models equipped with an Intel processor

(23) Service door (includes 2 captive screws, secured by C-clips) — available in the Plastics Kit, spare part number

640216-001)

655795-001

657325-001

631956-001

630703-001

640926-001

Computer major components 21

Cable Kit

Item Component Spare part number

Cable Kit, includes: 640206-001

(1) TouchPad cable

(2) Hard drive connector cable

(3) Optical drive cable

22 Chapter 3 Illustrated parts catalog

Display assembly subcomponents

Item Component Spare part number

(1) Display bezel 640204-001

(2) Display hinge covers (2) 643698-001

(3) Webcam/microphone module 637197-001

(4) 43.9 cm (17.3 in) HD, LED, BrightView display panel 641395-001

(5) Display Hinge Kit (includes left and right display hinges and brackets) 640207-001

(6) Display Cable Kit (includes display panel cable and webcam/microphone

module cable)

(7) Antenna Kit (includes left and right wireless antenna cables and transceivers) 640192-001

(8) Display enclosure:

640205-001

Display assembly subcomponents 23

Item Component Spare part number

Butter gold 640197-001

Charcoal gray 640200-001

Pewter 640201-001

Display Screw Kit (not illustrated) 640218-001

24 Chapter 3 Illustrated parts catalog

Mass storage devices

Item Component Spare part number

(1) Hard drive (7.0 mm (2.5 in), SATA, does not include hard drive connector cable, isolators, or shield):

For use with all computer models:

750 GB, 5400 rpm, 9.5 mm (0.37 in) × 6.35 cm (2.50 in) 644351-001

640 GB, 5400 rpm, 9.5 mm (0.37 in) × 6.35 cm (2.50 in) 637312-001

500 GB, 7200 rpm, 9.5 mm (0.37 in) × 6.35 cm (2.50 in) 644685-001

320 GB, 7200 rpm, 7.0 mm (0.28 in) × 6.35 cm (2.50 in) 645089-001

160 GB SSD, 6.35 cm (2.50 in) 682589-001

Hard Drive Hardware Kit, includes: 639444-001

(2a) Hard drive front isolator

(2b) Hard drive rear isolator

(2c) Hard drive shield

(3) Optical drive (includes bezel and bracket):

BD ROM DVD±R/RW Super Multi Double-Layer Drive 659878-001

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 659877-001

Mass storage devices 25

Miscellaneous parts

Component Spare part number

HP Smart AC adapter

90 W PFC RC V HP Smart AC adapter, for use only with computer models equipped with a graphics subsystem with discrete video memory

65 W RC V HP Smart AC adapter, for use only with computer models equipped with a graphics subsystem with UMA video memory

Power cord (3-pin, black, 1.83-m):

For use in Denmark 490371-081

For use in Europe 490371-021

For use in Israel 490371-BB1

For use in Italy 490371-061

For use in North America 490371-001

For use in South Africa 490371-AR1

For use in Switzerland 490371-111

For use in the United Kingdom and Singapore 490371-031

Screw Kit 640217-001

Sequential part number listing

609940-001

609939-001

Spare part number Description

490371-001 Power cord for use in North America (3-pin, black, 1.83-m)

490371-021 Power cord for in Europe (3-pin, black, 1.83-m)

490371-031 Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m)

490371-061 Power cord for use in Italy (3-pin, black, 1.83-m)

490371-081 Power cord for use in Denmark (3-pin, black, 1.83-m)

490371-111 Power cord for use in Switzerland (3-pin, black, 1.83-m)

490371-AR1 Power cord for use in South Africa (3-pin, black, 1.83-m)

490371-BB1 Power cord for use in Israel (3-pin, black, 1.83-m)

593553-001 6-cell, 47 Whr, 2.20 Ah Li-ion battery

593554-001 6-cell, 55 Whr, 2.55 Ah Li-ion battery, for use with select computer models only

609939-001 65 W RC V HP Smart AC adapter for use only with computer models equipped with a graphics

609940-001 90 W PFC RC V HP Smart AC adapter for use only with computer models equipped with a

621565-001 2 GB memory module (DDR3, 10600, 1333 MHz)

subsystem with UMA video memory

graphics subsystem with discrete video memory

26 Chapter 3 Illustrated parts catalog

Spare part number Description

621569-001 4 GB memory module (DDR3, 10600, 1333 MHz)

630703-001 Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter for use only on computer models equipped with

an Intel processor or select models equipped with an AMD processor

631253-001 Intel i5-2520M 2.50 GHz (SC turbo up to 3.20 GHz) processor (3.0 MB L3 cache, dual core,

35 W; includes replacement thermal material)

631255-001 Intel i5-2540M 2.60 GHz (SC turbo up to 3.30 GHz) processor (3.0 MB L3 cache, dual core,

35 W; includes replacement thermal material)

631956-001 Intel Centrino Advanced-N 6230 WLAN module for use only on computer models equipped with

an Intel processor

634433-001 Thermal Material Kit (includes replacement thermal paste and pads)

636373-001 System board for use only with computer models equipped with an Intel processor, HM65

637193-001 RTC battery (includes cable and double-sided tape)

637197-001 Webcam/microphone module

637312-001 640 GB, 5400 rpm hard drive, 9.5 mm (0.37 in) × 6.35 cm (2.50 in), SATA, does not include

639444-001 Hard Drive Hardware Kit (includes front and rear isolators and shield)

639455-001 Rubber Feet Kit (includes 4 rubber feet)

639460-001 Fan (includes replacement thermal material)

640192-001 Antenna Kit (includes left and right wireless antenna cables and transceivers)

640197-001 Display enclosure, butter gold

640200-001 Display enclosure, charcoal gray

640201-001 Display enclosure, pewter

640203-001 Base enclosure (includes battery release latch, heat sink, replacement thermal material, and 4

640204-001 Display bezel

640205-001 Display Cable Kit (includes display panel cable and webcam/microphone module cable)

chipset, and a graphics subsystem with UMA video memory (includes replacement thermal material)

isolators or shield)

rubber feet)

640206-001 Cable Kit (includes hard drive connector cable, optical drive cable, and TouchPad cable)

NOTE: See

640207-001 Display Hinge Kit (includes left and right display hinges and brackets)

640208-001 Keyboard, black, for use in the United States (includes keyboard cable)

640208-031 Keyboard, black, for use in the United Kingdom and Singapore (includes keyboard cable)

640208-041 Keyboard, black, for use in Germany (includes keyboard cable)

640208-051 Keyboard, black, for use in France (includes keyboard cable)

640208-061 Keyboard, black, for use in Italy (includes keyboard cable)

640208-071 Keyboard, black, for use in Spain (includes keyboard cable)

640208-121 Keyboard, black, for use in Canada (includes keyboard cable)

Cable Kit on page 22 for more Cable Kit spare part information.

Sequential part number listing 27

Spare part number Description

640208-131 Keyboard, black, for use in Portugal (includes keyboard cable)

640208-141 Keyboard, black, for use in Turkey (includes keyboard cable)

640208-171 Keyboard, black, for use in Saudi Arabia (includes keyboard cable)

640208-211 Keyboard, black, for use in Hungary (includes keyboard cable)

640208-221 Keyboard, black, for use in the Czech Republic, for use only with computer models equipped

with an AMD processor (includes keyboard cable)

640208-251 Keyboard, black, for use in Russia (includes keyboard cable)

640208-261 Keyboard, black, for use in Bulgaria (for use only with computer models equipped with an

640208-A41 Keyboard, black, for use in Belgium (includes keyboard cable)

640208-B31 Keyboard, black, for use internationally (includes keyboard cable)

640208-BA1 Keyboard, black, for use in Slovenia (includes keyboard cable)

640208-BB1 Keyboard, black, for use in Israel (includes keyboard cable)

640208-BG1 Keyboard, black, for use in Switzerland (includes keyboard cable)

640208-DH1 Keyboard, black, for use in Denmark, Finland, and Norway (includes keyboard cable)

640208-DJ1 Keyboard, black, for use in Greece (includes keyboard cable)

640211-001 USB board (includes cable)

640212-001 Power button board (includes cable)

640213-001 TouchPad LED board (includes cable)

640214-001 TouchPad button board (includes cable)

640215-001 LED board (includes cable)

640216-001 Plastics Kit (includes the service door)

640217-001 Screw Kit

640218-001 Display Screw Kit

Intel processor; includes keyboard cable)

640223-001 43.9 cm (17.3 in), HD, LED, BrightView display assembly in butter gold (includes webcam, two

640226-001 43.9 cm (17.3 in), HD, LED, BrightView display assembly in charcoal gray (includes webcam,

640227-001 43.9 cm (17.3 in), HD, LED, BrightView display assembly in pewter (includes webcam, two

640926-001 Realtek RTL8191SE 802.11b/g/n 1×1 WiFi Adapter for use only with computer models equipped

641140-001 Heat sink for use only with computer models equipped with an Intel processor, the HM65

641141-001 Heat sink for use only with computer models equipped with an Intel processor, the HM65

641394-001 Power connector cable

microphones, and wireless antenna transceivers and cables)

two microphones, and wireless antenna transceivers and cables)

microphones, and wireless antenna transceivers and cables)

with an AMD processor or select models equipped with an Intel processor

chipset, and a graphics subsystem with UMA video memory (includes replacement thermal material)

chipset, and a graphics subsystem with discrete video memory (includes replacement thermal material)

28 Chapter 3 Illustrated parts catalog

Spare part number Description

641395-001 43.9 cm (17.3 in), HD, LED, BrightView display panel

641396-001 Speaker Kit (includes left and right speakers and cable)

641401-001 Top cover, butter gold (includes TouchPad and TouchPad cable)

641404-001 Top cover, charcoal gray (includes TouchPad and TouchPad cable)

641405-001 Top cover, pewter (includes TouchPad and TouchPad cable)

643698-001 Display hinge covers

644351-001 750 GB, 5400 rpm hard drive 9.5 mm (0.37 in) × 6.35 cm (2.50 in),, SATA, does not include

644685-001 500 GB, 7200 rpm hard drive, 9.5 mm (0.37 in) × 6.35 cm (2.50 in), SATA, does not include

645089-001 320 GB, 7200 rpm hard drive, 7.0 mm (0.28 in) × 6.35 cm (2.50 in), SATA, does not include

649948-001 System board for use only with computer models equipped with the AMD A60M chipset, an

649949-001 System board for use only with computer models equipped with the AMD A60M chipset, an

649950-001 System board for use only with computer models equipped with the AMD A60M chipset, an

649953-001 Heat sink for use only with computer models equipped with the AMD A60M chipset, an

649954-001 Heat sink for use only with computer models equipped with the AMD A60M chipset, an

650198-001 System board for use only with computer models equipped with the Intel HM65 chipset, an

hard drive connector cable, isolators, or shield)

AMD processor, and a graphics subsystem with UMA video memory (includes replacement thermal material)

AMD processor, and a graphics subsystem with 512 MB of discrete video memory, supports BACO (includes replacement thermal material)

AMD processor, and a graphics subsystem with 1024 MB of discrete video memory, supports BACO (includes replacement thermal material)

AMD processor, and a graphics subsystem with discrete video memory (includes replacement thermal material)

AMD processor, and a graphics subsystem with UMA video memory (includes replacement thermal material)

Intel processor, and a graphics subsystem with 512 MB of discrete video memory and supports BACO, includes replacement thermal material

650199-001 System board for use only with computer models equipped with the Intel HM65 chipset, an

653338-001 Intel Pentium B950 TJ85 2.10 GHz, PGA processor (2.0 MB L3 cache, dual core 35 W; includes

653339-001 Intel Core i3-2330M TJ85, 2.20 GHz, PGA processor (1333 MHz FSB, 3.0 MB L3 cache,

653340-001 Intel Core i3-2350M TJ85, 2.30 GHz, PGA processor (1333 MHz FSB, 3.0 MB L3 cache,

653341-001 Intel Core i5-2430M 2.40 GHz, PGA processor (turbo up to 3.00 GHz; 1333 MHz, 3.0 MB L3

655795-001 Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter, for use with

Intel processor, and a graphics subsystem with 1024 MB of discrete video memory and supports BACO, includes replacement thermal material)

replacement thermal material)

dual core, 35 W; includes replacement thermal material)

cache, dual core, 35 W; includes replacement thermal material)

computer models equipped with an AMD processor or select models equipped with an Intel processor

Sequential part number listing 29

Spare part number Description

657325-001 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter, for use with

659877-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive

659878-001 BD ROM DVD±R/RW Super Multi Double-Layer Drive

664662-001 Intel Pentium B960 TJ85 2.20-GHz, PGA, processor (2.0 MB L3 cache, dual core, 35 W;

666173-001 Intel Core i7-2640M 2.80 GHz (SC turbo up to 3.50 GHz), PGA processor (4.0 MB L3 cache,

669686-001 AMD A4-3320M 2.60 GHz processor (2.0 GHz FSB, 2.0 MB L2 cache, dual core, 35 W;

669688-001 AMD A6-3420M 2.40 GHz processor (1.5 GHz FSB, 4.0 MB L2 cache, quad core, 35 W;

669690-001 AMD A8-3520M 2.50 GHz processor (1.6 GHz FSB, 4.0 MB L2 cache, quad core, 35 W;

672093-001 AMD A4-3305M 2.50 GHz processor (1.9 GHz FSB, 2.0 MB L2 cache, quad core, 35 W;

676359-001 Intel Core i5-2450M 2.50 GHz (SC turbo up to 3.10 GHz), PGA processor (3.0 MB L3 cache,

676785-001 Intel Pentium B970 TJ85 2.30 GHz, PGA, processor (2.0 MB cache, dual core 35 W); includes

computer models equipped with an Intel processor or select models equipped with an AMD processor

includes replacement thermal material)

dual core, 35 W; includes replacement thermal material)

includes replacement thermal material)

dual core, 35 W); includes replacement thermal material)

replacement thermal material)

677152-001 Intel Core i3-2370M TJ85 2.40 GHz, PGA processor (3.0 MB L3 cache, dual core, 35 W);

includes replacement thermal material)

677628-001 AMD E2-3000M 2.40 GHz processor (1.8 GHz FSB, 1.0 MB L2 cache, dual core, 35 W;

includes replacement thermal material)

682589-001 160 GB SSD, 6.35 cm (2.50 in)

30 Chapter 3 Illustrated parts catalog

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

● Flat-bladed screwdriver

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

●

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.

Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Preliminary replacement requirements 31

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

the following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

32 Chapter 4 Removal and replacement procedures

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Preliminary replacement requirements 33

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or

●

packaging.

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

● Store reusable ESD-sensitive parts from assemblies in protective packaging or

nonconductive foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that

●

mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

● Cover the workstation with approved static-shielding material.

● Use a wrist strap connected to a properly grounded work surface and use properly grounded

tools and equipment.

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

● When fixtures must directly contact dissipative surfaces, use fixtures made only of static-

safe materials.

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids

●

and Styrofoam.

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle

●

these items only at static-free workstations.

● Avoid contact with pins, leads, or circuitry.

● Turn off power and input signals before inserting or removing connectors or test equipment.

34 Chapter 4 Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible

●

straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)

●

can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

● Conductive bins and other assembly or soldering aids

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

● Static-dissipative tables or floor mats with hard ties to the ground

● Field service kits

Static awareness labels

●

Material-handling packages

●

● Nonconductive plastic bags, tubes, or boxes

Metal tote boxes

●

Electrostatic voltage levels and protective materials

●

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastics Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Preliminary replacement requirements 35

Component replacement procedures

This section provides removal and replacement procedures.

There are as many as 51 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Item Description Function

(1) Product name This is the model name for this computer.

(2) Serial number This is an alphanumeric identifier that is unique to

(3) Product number This is the alphanumeric identifier needed to locate

(4) Warranty period This number describes the duration of the warranty

(5) Model number This is the alphanumeric identifier needed to locate

36 Chapter 4 Removal and replacement procedures

each product.

documents, drivers, and support for the computer. The product number helps a service technician determine what components and parts are needed.

period for the computer.

documents, drivers, and support for the computer.

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 639455-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below.

Battery

Description Spare part number

6-cell, 55 Whr, 2.55 Ah Li-ion battery, for use with select computer models only 593554-001

6-cell, 47 Whr, 2.20 Ah Li-ion battery 593553-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

Remove the battery:

1. Slide the battery release latch (1) to release the battery.

2. Pivot the front edge of the battery (2) up and back.

Component replacement procedures 37

3. Remove the battery (3) from the computer.

To insert the battery:

1. Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery

bay.

2. Pivot the front edge of the battery down into the battery bay until it is seated. (The battery

release latch will automatically lock into place.)

38 Chapter 4 Removal and replacement procedures

Optical drive

NOTE: The optical drive spare part kit includes a bezel and bracket.

Description Spare part number

BD ROM DVD±R/RW Super Multi Double-Layer Drive 659878-001

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 659877-001

Before removing the optical drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 37).

Remove the optical drive:

1. Loosen the two captive screws (1) that secure the service door to the computer.

2. Lift the rear edge of the service door (2) up and forward until it rests at an angle.

3. Remove the service door. The service door is available in the Plastics Kit, spare part number

640216-001.

4. Remove the Phillips M2.5×4.0 screw (1) that secures the optical drive to the computer.

Component replacement procedures 39

5. Remove the optical drive (2) by sliding it out of the optical drive bay.

6. If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel

toward you.

7. Remove the two Phillips M2.0×3.0 screws (1) that secure the bracket to the optical drive.

8. Remove the optical drive bracket (2).

Reverse this procedure to reassemble and install the optical drive.

40 Chapter 4 Removal and replacement procedures

Hard drive or SSD

NOTE: The hard drive spare part kit does not include the hard drive connector cable, isolators, or

shield. The hard drive connector cable, isolators, and shield are included in the Hard Drive Hardware Kit, spare part number 639444-001. The hard drive connector cable is included in the Cable Kit, spare part number 640206-001.

Description Spare part number

For use with all computer models:

750 GB, 5400 rpm, 9.5 mm (0.37 in) × 6.35 cm (2.50 in), 644351-001

640 GB, 5400 rpm, 9.5 mm (0.37 in) × 6.35 cm (2.50 in) 637312-001

500 GB, 7200 rpm, 9.5 mm (0.37 in) × 6.35 cm (2.50 in) 644685-001

320 GB, 7200 rpm, 7.0 mm (0.28 in) × 6.35 cm (2.50 in) 645089-001

160 GB SSD, 6.35 cm (2.50 in) 682589-001

Before removing the hard drive or SSD, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

Battery on page 37).

Optical drive on page 39).

Remove the hard drive or SSD:

1. Disconnect the drive connector cable (1) from the system board.

2. Lift the front edge of the drive (2) until it rests at an angle.

Component replacement procedures 41

3. Remove the drive.

4. Remove the drive connector cable (1) and the drive isolators (2). If it is necessary to replace the

components, the drive connector cable is included in the Cable Kit, spare part number 640206-001. The drive isolators are included in the Hard Drive Hardware Kit, spare part number 639444-001.

5. Remove the drive shield (3). If is necessary to replace the drive shield, it is included in the Hard

Drive Hardware Kit, spare part number 639444-001

Reverse this procedure to reassemble and install the mass storage device.

42 Chapter 4 Removal and replacement procedures

RTC battery

Description Spare part number

RTC battery (includes cable and double-sided tape) 637193-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

Battery on page 37).

Optical drive on page 39).

Remove the RTC battery:

1. Disconnect the RTC battery cable (1) from the system board.

2. Slide the RTC battery (2) out from under the surface of the base enclosure.

3. Remove the RTC battery (3) from the system board. (The RTC battery is attached to the system

board with double-sided tape.)

Reverse this procedure to install the RTC battery.

Component replacement procedures 43

Memory module

Description Spare part number

4 GB (DDR3, 10600, 1333 MHz) 621569-001

2 GB (DDR3, 10600, 1333 MHz) 621565-001

Before removing a memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

Battery on page 37).

Optical drive on page 39).

Remove the memory module:

1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory

module. (The memory module tilts up.)

2. Remove the memory module (2) by pulling it away from the slot at an angle.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the

memory module slot.

Reverse this procedure to install a memory module.

44 Chapter 4 Removal and replacement procedures

WLAN module

Description Spare part number

Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter, for use with computer models equipped with an AMD processor or select models equipped with an Intel processor

Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter, for use with computer models equipped with an Intel processor or select models equipped with an AMD processor

Intel Centrino Advanced-N 6230, for use only with computer models equipped with an Intel processor

Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter, for use with computer models equipped with an Intel processor or select models equipped with an AMD processor

Realtek RTL8191SE 802.11b/g/n 1×1 WiFi Adapter, for use with computer models equipped with an AMD processor or select models equipped with an Intel processor

655795-001

657325-001

631956-001

630703-001

640926-001

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

Battery on page 37).

Optical drive on page 39).

Remove the WLAN module:

1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal.

The 2/gray WLAN antenna cable is connected to the WLAN module 2/Aux terminal.

2. Remove the Phillips M2.5×5.0 screw (2) that secures the WLAN module to the system board.

(The WLAN module tilts up (3).)

Component replacement procedures 45

3. Remove the WLAN module by pulling the module away from the slot at an angle (4).

NOTE: The WLAN module is designed with a notch (5) to prevent incorrect installation into

the WLAN module socket.

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module,

the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.

46 Chapter 4 Removal and replacement procedures

Keyboard

NOTE: The keyboard spare part kit includes a keyboard cable.

NOTE: For the complete list of available keyboards, see Computer major components on page 17.

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service door (see

Remove the keyboard:

1. Remove the Phillips M2.5×7.0 screw that secures the keyboard to the computer.

Battery on page 37).

Optical drive on page 39).

2. Rest the computer on its left side.

3. Open the computer.

Component replacement procedures 47

4. Insert a screw driver or similar thin tool into the keyboard screw hole, and then press on the back

of the keyboard until the keyboard disengages from the computer.

5. Turn the computer right-side up with the front toward you.

6. Lift the rear edge of the keyboard, and then swing the keyboard up and forward until it rests

upside down on the palm rest.

48 Chapter 4 Removal and replacement procedures

7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and

then disconnect the keyboard cable (2) from the system board.

8. Remove the keyboard.

Reverse this procedure to install the keyboard.

Component replacement procedures 49

Top cover

NOTE: The top cover spare part kit includes the TouchPad and TouchPad cable.

Description Spare part number

Butter gold 641401-001

Charcoal gray 641404-001

Pewter 641405-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

● Optical drive (see

Hard drive (see

●

Keyboard (see

●

Battery on page 37), and then remove the following components:

Optical drive on page 39)

Hard drive or SSD on page 41)

Keyboard on page 47)

When replacing the top cover, be sure that the following components are removed from the defective top cover and installed on the replacement top cover:

Power button board and cable (see

●

TouchPad button board and cable (see

●

● TouchPad LED board and cable (see

Power button board on page 53)

TouchPad button board on page 54)

TouchPad LED board on page 55)

Remove the top cover:

1. Close the computer.

2. Turn the computer upside down, with the front toward you.

3. Remove the 12 Phillips M2.5×7.0 screws that secure the top cover to the computer.

50 Chapter 4 Removal and replacement procedures

4. Remove the two Phillips M2.5×7.0 screws (1) in the hard drive bay and the three Phillips

M2.5×5.0 screws (2) in the battery bay that secure the top cover to the computer.

5. Turn the computer right-side up, with the front toward you.

6. Open the computer.

7. Release the ZIF connectors to which the following cables are attached, and then disconnect

the cables from the system board:

Power button board cable (1) (included with the power button board spare part kit, spare

●

part number 640212-001)

TouchPad cable (2) (included in the Cable Kit, spare part number 640206-001)

●

TouchPad button board cable (3) (included with the TouchPad button board spare part kit,

●

spare part number 640214-001)

8. Remove the Phillips M2.5×5.0 screw (1) that secures the top cover to the computer.

Component replacement procedures 51

9. Lift the rear edge of the top cover (2) until the left and right sides disengage from

the base enclosure.

10. Remove the top cover (3).

Reverse this procedure to install the top cover.

52 Chapter 4 Removal and replacement procedures

Power button board

Description Spare part number

Power button board (includes cable) 640212-001

Before removing the power button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Optical drive (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

●

Battery on page 37), and then remove the following components:

Optical drive on page 39)

Hard drive or SSD on page 41)

Keyboard on page 47)

Top cover on page 50)

Remove the power button board:

1. Turn the top cover upside down, with the front toward you.

2. Release the power button board cable from the clip (1) built into the top cover.

3. Remove the Phillips M2.5×3.0 screw (2) that secures the power button board to the top cover.

4. Lift the right side of the power button board (3) until it rests at an angle.

5. Remove the power button board and cable by sliding the board up and to the right at an

angle (4).

Reverse this procedure to install the power button board and cable.

Component replacement procedures 53

TouchPad button board

Description Spare part number

TouchPad button board (includes cable) 640214-001

Before removing the TouchPad button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Optical drive (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

●

Battery on page 37), and then remove the following components:

Optical drive on page 39)

Hard drive or SSD on page 41)

Keyboard on page 47)

Top cover on page 50)

Remove the TouchPad button board and cable:

1. Turn the top cover upside down, with the front toward you.

2. Release the TouchPad board cable (1) and the TouchPad button board cable (2) from

the clips (3) built into the top cover.

3. Release the ZIF connector to which the TouchPad LED board cable is connected, and then

disconnect the TouchPad LED board cable (4) from the TouchPad button board.

4. Remove the Phillips M2.5×3.0 screw (5) that secures the TouchPad button board to

the top cover.

54 Chapter 4 Removal and replacement procedures

5. Lift the rear edge of the TouchPad button board (6) until it is released from the clips built into

the top cover.

6. Remove the TouchPad button board and cable.

Reverse this procedure to install the TouchPad button board and cable.

TouchPad LED board

Description Spare part number

TouchPad LED board (includes cable) 640213-001

Before removing the TouchPad LED board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Optical drive (see

●

Hard drive (see

●

Keyboard (see

●

● Top cover (see

Battery on page 37), and then remove the following components:

Optical drive on page 39)

Hard drive or SSD on page 41)

Keyboard on page 47)

Top cover on page 50)

Remove the TouchPad LED board and cable:

1. Turn the top cover upside down, with the front toward you.

2. Release the ZIF connector (1) to which the TouchPad LED board cable is connected, and then

disconnect the TouchPad LED board cable (2) from the TouchPad button board.

3. Release the TouchPad LED board cable from the clip (3) built into the top cover.

Component replacement procedures 55

4. Detach the TouchPad LED board (4) from the top cover. (The TouchPad LED board is attached

to the top cover with double-sided tape.)

5. Remove the TouchPad LED board and cable.

Reverse this procedure to install the TouchPad LED board and cable.

56 Chapter 4 Removal and replacement procedures

Speakers

Description Spare part number

Speaker Kit (includes left and right speakers and cable) 641396-001

Before removing the speakers, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Optical drive (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

●

Battery on page 37), and then remove the following components:

Optical drive on page 39)

Hard drive or SSD on page 41)

Keyboard on page 47)

Top cover on page 50)

Remove the TouchPad LED board and cable:

1. Disconnect the speaker cable (1) from the system board.

2. Remove the speakers (2).

Reverse this procedure to install the speakers.

Component replacement procedures 57

LED board

Description Spare part number

LED board 640215-001

Before removing the LED board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Optical drive (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

●

Battery on page 37), and then remove the following components:

Optical drive on page 39)

Hard drive or SSD on page 41)

Keyboard on page 47)

Top cover on page 50)

Remove the LED board:

1. Release the ZIF connector (1) to which the LED board cable is connected, and then disconnect

the LED board cable (2) from the system board.

2. Release the clips (3) built into the base enclosure that secure the LED board.

3. Lift the right edge of the LED board (4) to release it from clips built into the base enclosure.

4. Remove the LED board and cable by sliding the board (5) up and to the right at an angle.

Reverse this procedure to install the LED board and cable.

58 Chapter 4 Removal and replacement procedures

USB board

Description Spare part number

USB board (includes cable) 640211-001

Before removing the USB board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Optical drive (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

●

Battery on page 37), and then remove the following components:

Optical drive on page 39)

Hard drive or SSD on page 41)

Keyboard on page 47)

Top cover on page 50)

Remove the USB board:

1. Release the ZIF connector (1) to which the USB board cable is connected, and then disconnect

the USB board cable (2) from the system board.

2. Release the clip (3) built into the base enclosure that secures the USB board to the base

enclosure.

3. Remove the USB board (4) and cable.

Component replacement procedures 59

Reverse this procedure to install the USB board.

Power connector cable

Description Spare part number

Power connector cable 641394-001

Before removing the power connector cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Optical drive (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

●

USB board (see

●

Battery on page 37), and then remove the following components:

Optical drive on page 39)

Hard drive or SSD on page 41)

Keyboard on page 47)

Top cover on page 50)

USB board on page 59)

Remove the power connector cable:

1. Disconnect the power connector cable (1) from the system board.

2. Release the power connector cable (2) from the clips (3) built into the base enclosure.

3. Remove the power connector (4) from the clip (5) built into the base enclosure.

Reverse this procedure to install the power connector cable.

60 Chapter 4 Removal and replacement procedures

System board

NOTE: The system board spare part kit includes replacement thermal material. Replacement

thermal material is also available in the Thermal Material Kit, spare part number 634433-001.

Description Spare part number

AMD processor:

For use only with computer models equipped with the AMD A60M chipset and a graphics subsystem with 1024 MB of discrete video memory, supports BACO

For use only with computer models equipped with the AMD A60M chipset and a graphics subsystem with 512 MB of discrete video memory, supports BACO

For use only with computer models equipped with the AMD A60M chipset and a graphics subsystem with UMA video memory

Intel processor:

For use only with computer models equipped with the Intel HM65 chipset and a graphics subsystem with 1024 MB of discrete video memory, BACO

For use only with computer models equipped with the Intel HM65 chipset and a graphics subsystem with 512 MB of discrete video memory, supports BACO

For use only with computer models equipped with an HM65 chipset and a graphics subsystem with UMA video memory

649950-001

649949-001

649948-001

650199-001

650198-001

636373-001

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Optical drive (see

●

Hard drive (see

●

RTC battery (see

●

WLAN module (see

●

Keyboard (see

●

Top cover (see

●

Battery on page 37), and then remove the following components:

Optical drive on page 39)

Hard drive or SSD on page 41)

RTC battery on page 43)

WLAN module on page 45)

Keyboard on page 47)

Top cover on page 50)

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

Memory module (see

●

Fan and heat sink (see

●

Processor (see

●

Memory module on page 44)

Fan and heat sink on page 65)

Processor on page 72)

Component replacement procedures 61

Remove the system board:

1. Disconnect the following cables from the system board:

LED board cable (1)

●

Speaker cable (2)

●

● Optical drive cable (3)

● Display panel cable (4)

2. Remove the Phillips M2.5×5.0 screw (5) that secures the system board to the base enclosure.

3. Disconnect the power connector cable (1) from the system board.

4. Release the ZIF connector to which the USB board cable is attached, and then disconnect

the USB cable (2) from the system board.

62 Chapter 4 Removal and replacement procedures

5. Lift the right side of the system board (1) until it rests at an angle.

6. Remove the system board (2) by sliding it up and to the right at an angle.

Reverse this procedure to install the system board.

Optical drive cable

NOTE: The optical drive cable is included in the Cable Kit, spare part number 640206-001.

The optical drive cable includes the optical drive connector.

Before removing the optical drive cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

● Optical drive (see

● Hard drive (see

Keyboard (see

●

Top cover (see

●

System board (see

●

Remove the optical drive cable:

1. Release the optical drive cable (1) from the clips (2) built into the base enclosure.

Battery on page 37), and then remove the following components:

Optical drive on page 39)

Hard drive or SSD on page 41)

Keyboard on page 47)

Top cover on page 50)

System board on page 61)

Component replacement procedures 63

2. Release the clips (3) built into the base enclosure that secure the optical drive connector, and

then release the connector (4) from the clips.

3. Remove the optical drive connector and cable.

Reverse this procedure to install the optical drive connector and cable.

64 Chapter 4 Removal and replacement procedures

Fan and heat sink

NOTE: The fan and heat sink spare part kits include replacement thermal material. Replacement

thermal material is also available in the Thermal Material Kit, spare part number 634433-001.

Description Spare part number

Fan 639460-001

Heat sink:

AMD processor:

For use only with computer models equipped with the AMD A60M chipset and a graphics subsystem with discrete video memory

For use only with computer models equipped with the AMD A60M chipset and a graphics subsystem with UMA video memory

Intel processor:

For use only with computer models equipped with the HM65 chipset and a graphics subsystem with discrete video memory

For use only with computer models equipped with the HM65 chipset and a graphics subsystem with UMA video memory

649953-001

649954-001

641141-001

641140-001

NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side

of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the fan and heat sink, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Optical drive (see

●

Hard drive (see

●

● WLAN module (see

● Keyboard (see

Top cover (see

●

System board (see

●

Battery on page 37), and then remove the following components:

Optical drive on page 39)

Hard drive or SSD on page 41)

WLAN module on page 45)

Keyboard on page 47)

Top cover on page 50)

System board on page 61)

Component replacement procedures 65

Remove the fan and heat sink:

1. Turn the system board upside down, with the fan toward you.

NOTE: Steps 2 through 5 apply only to computer models equipped with a graphics subsystem

with discrete memory. See steps 6 through 8 for fan and heat sink removal information for computer models equipped with a graphics subsystem with UMA memory.

2. Disconnect the fan cable (1) from the system board.

3. Loosen the screws (2) that secure the fan and heat sink to the system board. (Computer models

equipped with an AMD processor have three screws. Computer models equipped with an Intel processor have four screws.)

4. Remove the three Phillips M2.5×6.0 screws (3) that secure the fan and heat sink to

the system board.

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and

system board components, it may be necessary to move the heat sink from side to side to detach it.

66 Chapter 4 Removal and replacement procedures

5. Remove the fan and heat sink (4).

NOTE: The following illustration shows the fan and heat sink being removed from a computer

model equipped with an AMD processor and a graphics subsystem with discrete memory.

NOTE: The following illustration shows the fan and heat sink being removed from a computer

model equipped with an Intel processor and a graphics subsystem with discrete memory.

NOTE: Steps 6 through 8 apply only to computer models equipped with a graphics subsystem

with UMA memory. See steps 2 through 5 for fan and heat sink removal information for computer models equipped with a graphics subsystem with discrete memory.

Component replacement procedures 67

6. Disconnect the fan cable (1) from the system board.

7. Loosen the screws (2) that secure the fan and heat sink to the system board. (Computer models

equipped with an AMD processor have three screws. Computer models equipped with an Intel processor have four screws.)

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and

system board components, it may be necessary to move the heat sink from side to side to detach it.

8. Remove the fan and heat sink (3).

NOTE: The following illustration shows the fan and heat sink removal process on a computer

model equipped with an AMD processor and a graphics subsystem with UMA memory.

NOTE: The following illustration shows the fan and heat sink removal process on a computer

model equipped with an Intel processor and a graphics subsystem with UMA memory.

68 Chapter 4 Removal and replacement procedures

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink

and the system board components each time the heat sink is removed. Replacement thermal material is included with the base enclosure, fan, heat sink, processor, and system board spare part kits. Replacement thermal material is also available in the Thermal Material Kit, spare part number 634433-001.

NOTE: The following illustration shows the replacement thermal material locations on a

computer model equipped with an AMD processor and a graphics subsystem with discrete memory.

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

A thermal pad is used on the graphics subsystem chip (3) and the heat sink section (4) that

●

services it

NOTE: The following illustration shows the replacement thermal material locations on a

computer model equipped with an AMD processor and a graphics subsystem with UMA memory.

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

Component replacement procedures 69

NOTE: The following illustration shows the replacement thermal material locations on a

computer model equipped with an Intel processor and a graphics subsystem with discrete memory.

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

A thermal pad is used on the graphics subsystem chip (3) and the heat sink section (4) that

●

services it

NOTE: The following illustration shows the replacement thermal material locations on a

computer model equipped with an Intel processor and a graphics subsystem with UMA memory. Thermal paste is used on the processor (1) and the heat sink section (2) that services it.

9. If it is necessary to replace the fan:

a. Remove the two Phillips M2.0×3.0 screws (1) that secure the fan to the heat sink.

b. Release the two clips (2) that secure the fan to the heat sink.

70 Chapter 4 Removal and replacement procedures

c. Remove the fan (3) from the heat sink.

Reverse this procedure to reassemble and install the fan and heat sink.

Component replacement procedures 71

Processor

NOTE: The processor spare part kit includes replacement thermal material. Replacement

thermal material is also available in the Thermal Material Kit, spare part number 634433-001.

Description Spare part number

AMD A8-3520M 2.50 GHz processor (1.6 GHz FSB, 4.0 MB L2 cache, quad core, 35 W) 669690-001

AMD A6-3420M 2.40 GHz processor (1.5 GHz FSB, 4.0 MB L2 cache, quad core, 35 W) 669688-001

AMD A4-3320M 2.60 GHz processor (2.0 GHz FSB, 2.0 MB L2 cache, dual core, 35 W) 669686-001

AMD A4-3305M 2.50 GHz processor (1.9 GHz FSB, 2.0 MB L2 cache, dual core, 35 W) 672093-001

AMD E2-3000M 2.40 GHz processor (1.8 GHz FSB, 1.0 MB L2 cache, dual core, 35 W) 677628-001

Intel Core i7-2640M 2.80 GHz (SC turbo up to 3.50 GHz), PGA processor (4.0 MB L3 cache, dual core, 35 W)

Intel Core i5-2540M 2.60 GHz (SC turbo up to 3.30 GHz), PGA processor (3.0 MB L3 cache, dual core, 35 W)

Intel Core i5-2520M 2.50 GHz (SC turbo up to 3.20 GHz), PGA processor (3.0 MB L3 cache, dual core, 35 W)

Intel Core i5-2450M 2.50 GHz (SC turbo up to 3.00 GHz), PGA processor (3.0 MB L3 cache, dual core, 35 W)

Intel Core i5-2430M 2.40 GHz (SC turbo up to 3.00 GHz), PGA processor (3.0 MB L3 cache, dual core, 35 W)

Intel Core i3-2370M TJ85, 2.40 GHz, PGA processor (3.0 MB L3 cache, dual core, 35 W) 677152-001

Intel Core i3-2350M TJ85, 2.30 GHz, PGA processor (3.0 MB L3 cache, dual core, 35 W) 653340-001

Intel Core i3-2330M TJ85, 2.20 GHz, PGA processor (3.0 MB L3 cache, dual core, 35 W) 653339-001

Intel Pentium B970 TJ85 2.30 GHz, PGA processor (2.0 MB L3 cache, dual core, 35 W) 676785-001

Intel Pentium B960 TJ85 2.20 GHz, PGA processor (2.0 MB L3 cache, dual core, 35 W) 664662-001

Intel Pentium B950 TJ85 2.10 GHz, PGA processor (2.0 MB L3 cache, dual core 35 W) 653338-001

666173-001

631255-001

631253-001

676359-001

653341-001

Before removing the processor, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Optical drive (see

●

Hard drive (see

●

WLAN module (see

●

Keyboard (see

●

Top cover (see

●

Battery on page 37), and then remove the following components:

Optical drive on page 39)

Hard drive or SSD on page 41)

WLAN module on page 45)

Keyboard on page 47)

Top cover on page 50)

72 Chapter 4 Removal and replacement procedures

System board (see

●

System board on page 61)

● Fan and heat sink (see

Remove the processor:

1. Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn

counterclockwise (2), until you hear a click.

Fan and heat sink on page 65)

Component replacement procedures 73

2. Lift the processor (3) straight up, and remove it.

NOTE: The gold triangle (4) on the processor must be aligned with the triangle icon embossed

on the processor socket when you install the processor.

NOTE: The following illustration shows the processor removal process on a computer model

equipped with an AMD processor.

NOTE: The following illustration shows the processor removal process on a computer model

equipped with an Intel processor.

Reverse this procedure to install the processor.

74 Chapter 4 Removal and replacement procedures

Display assembly

NOTE: The display assembly spare part kit includes webcam, two microphones, and wireless

antenna transceivers and cables).

Description Spare part number

43.9 cm (17.3 in), HD, LED, BrightView display assembly (includes webcam, two microphones, and wireless antenna transceivers and cables)

Butter gold 640223-001

Charcoal gray 640226-001

Pewter 640227-001

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Optical drive (see

●

Hard drive (see

●

WLAN module (see

●

Keyboard (see

●

Top cover (see

●

Battery on page 37), and then remove the following components:

Optical drive on page 39)

Hard drive or SSD on page 41)

WLAN module on page 45)

Keyboard on page 47)

Top cover on page 50)

Remove the display assembly:

1. Disconnect the display panel cable (1) from the system board.

2. Release the wireless antenna cables (2) from the clips and the opening in the base enclosure.

CAUTION: Support the display assembly when removing the following screws. Failure to

support the display assembly can result in damage to the display assembly and other computer components.

3. Remove the three Phillips M2.5×6.0 screws (3) that secure the display assembly to

the computer.

Component replacement procedures 75

4. Remove the display assembly (4).

5. If it is necessary to replace the display bezel or any of the display assembly subcomponents:

a. Remove the two screw covers (1) and the two Phillips M2.5×6.0 screws (2) that secure

the display bezel to the display assembly. The screw covers are available in the Display Screw Kit, spare part number 640218-001.

b. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom

edge (3) of the display bezel until the bezel disengages from the display enclosure.

76 Chapter 4 Removal and replacement procedures

c. Remove the display bezel (4). The display bezel is available using spare part number

640204-001.

6. If it is necessary to replace the webcam/microphone module:

a. Detach and release the webcam/microphone module (1) as far as the webcam/microphone

module cable allows. (The webcam/microphone module is attached to the display enclosure with double-sided tape.)

b. Disconnect the webcam/microphone module (2) from the webcam/microphone module.

c. Remove the webcam/microphone module. The webcam/microphone module is available

using spare part number 637197-001.

7. If it is necessary to replace the hinge covers:

a. Remove the two Phillips M2.5×5.0 (1) screws that secure the hinge covers to

the display enclosure.

Component replacement procedures 77

b. Remove the hinge covers (2). The hinge covers are available using spare part number

643698-001.

8. If it is necessary to replace the display panel:

a. Remove the four Phillips M2.5×6.0 screws that secure the display panel to

the display enclosure.

b. Lift the top edge of the display panel, and then swing it up and forward until it rests upside

down in front of the display enclosure.

78 Chapter 4 Removal and replacement procedures

c. Release the adhesive strip (1) that secures the display panel cable to the display panel,

and then disconnect the display panel cable (2) from the display panel.

d. Remove the display panel. The display panel is available using spare part number

641395-001.

9. If it is necessary to replace the display hinges:

a. Remove the four Phillips M2.0×3.0 screws (1) that secure the display hinges to

the display panel.

Component replacement procedures 79

b. Remove the display hinges (2). The display hinges include the display hinges and brackets

and are available using spare part number 640207-001.

10. If it is necessary to replace the display panel cable:

a. Release the tabs (1) built into the display enclosure shielding that secure the display panel

cable to the display enclosure.

b. Release the display panel cable from the clips (2) built into the display enclosure.

c. Remove the display panel cable (3). The display panel cable includes the webcam/

microphone module cable and is available in the Display Cable Kit, spare part number 640205-001.

11. If it is necessary to replace the wireless antenna cables and transceivers:

a. Release the wireless antenna transceivers (1) from the display enclosure. (The wireless

antenna transceivers are attached to the display enclosure with double-sided tape.)

b. Release the wireless antenna cables from the clips (2) built into the display enclosure.

80 Chapter 4 Removal and replacement procedures

c. Remove the wireless antenna cables and transceivers (3). The wireless antenna cables

and transceivers are available in the Antenna Kit, spare part number 640192-001.

Reverse this procedure to reassemble and install the display assembly.

Component replacement procedures 81

5 Setup Utility (BIOS) and System

Diagnostics

Using Setup Utility

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

NOTE: Use extreme care when making changes in Setup Utility. Errors can prevent the computer

from operating properly.

Starting Setup Utility

NOTE: An external keyboard or mouse connected to a USB port can be used with Setup Utility only

if USB legacy support is enabled.

To start Setup Utility, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Setup Utility.

Changing the language of Setup Utility

1. Start Setup Utility.

2. Use the arrow keys to select System Configuration > Language, and then press enter.

3. Use the arrow keys to select a language, and then press enter.

4. When a confirmation prompt with your language selected is displayed, press enter.

5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

Your change takes effect immediately.

82 Chapter 5 Setup Utility (BIOS) and System Diagnostics

Navigating and selecting in Setup Utility

To navigate and select in Setup Utility, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then

press enter, or use a pointing device to click the item.

To scroll up and down, click the up arrow or the down arrow in the upper-right corner of

●

the screen, or use the up arrow key or the down arrow key.

To close open dialog boxes and return to the main Setup Utility screen, press esc, and then

●

follow the on-screen instructions.

NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or

the keyboard to navigate and make selections in Setup Utility.

2. Press f10 to enter Setup Utility.

To exit Setup Utility menus, choose one of the following methods:

To exit Setup Utility menus without saving your changes, click the Exit icon in the lower-left

●

corner of the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press

enter.

To save your changes and exit Setup Utility menus, click the Save icon in the lower-left corner of

●

the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press

enter.

Your changes go into effect when the computer restarts.

Displaying system information

1. Start Setup Utility.

2. Select the Main menu. System information such as the system time and date, and identification

information about the computer is displayed.

3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press enter.

Using Setup Utility 83

Restoring factory settings in Setup Utility

NOTE: Restoring defaults will not change the hard drive mode.

To return all settings in Setup Utility to the values that were set at the factory, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Setup Utility.

3. Use a pointing device or the arrow keys to select File > Restore Defaults.

4. Follow the on-screen instructions.

5. To save your changes and exit, click the Save icon in the lower-left corner of the screen, and

then follow the on-screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

NOTE: Your password settings and security settings are not changed when you restore the factory

settings.

Exiting Setup Utility

To exit Setup Utility and save your changes from the current session:

●

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter.

To exit Setup Utility without saving your changes from the current session:

●

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.

Updating the BIOS

Updated versions of the BIOS may be available on the HP Web site.

Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

84 Chapter 5 Setup Utility (BIOS) and System Diagnostics

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing

fn+esc (if you are already in Windows) or by using Setup Utility.

1. Start Setup Utility.

2. Use a pointing device or the arrow keys to select File > System Information.

3. To exit Setup Utility without saving your changes, click the Exit icon in the lower-left corner of

the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press

enter.

Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download

and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep or Hibernation.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1. Select Start > Help and Support > Maintain.

2. Follow the on-screen instructions to identify your computer and access the BIOS update you

want to download.

3. At the download area, follow these steps:

a. Identify the BIOS update that is later than the BIOS version currently installed on your

computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b. Follow the on-screen instructions to download your selection to the hard drive. Make a note

of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator

before installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:

1. Open Windows Explorer by selecting Start > Computer.

2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains

the update.

Using Setup Utility 85

4. Double-click the file that has an .exe extension (for example, filename.exe).

the BIOS installation begins.

5. Complete the installation by following the on-screen instructions.

NOTE: After a message on the screen reports a successful installation, you can delete

the downloaded file from your hard drive.

Using System Diagnostics

System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests are available in System Diagnostics:

Start-up test—This test analyzes the main computer components that are required to start

●

the computer.

Run-in test—This test repeats the start-up test and checks for intermittent problems that

●

the start-up test does not detect.

Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all

●

data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the data to a good sector.

Memory test—This test analyzes the physical condition of the memory modules. If it reports an

●

error, replace the memory modules immediately.

Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact

●

HP support to report the issue and purchase a replacement battery.

You can also view system information and error logs in the System Diagnostics window.

To start System Diagnostics:

1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is

displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2.

2. Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostics test while it is running, press esc.

86 Chapter 5 Setup Utility (BIOS) and System Diagnostics

6 Specifications

Computer specifications

Metric U.S.

Dimensions

Depth 26.8 cm 10.6 in

Width 41.2 cm 16.2 in

Height 3.1 to 3.7 cm 1.2 to 1.5 in

Weight 2.97 kg 6.55 lb

Input power

Operating voltage 18.5 V dc @ 3.5 A -65 W or 19.0 V dc @ 4.74 A -90 W

Operating current 3.5 or 4.74 A

Temperature

Operating 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity (noncondensing)

Operating 10% to 90%

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

Operating -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this

range of temperatures.

Computer specifications 87

43.9 cm (17.3 in) display specifications

Metric U.S.

Dimensions

Height 21.7 cm 8.54 in

Width 38.4 cm 15.12 in

Diagonal 43.9 cm 17.29 in

Number of colors Up to 16.8 million

Contrast ratio 200:1 (typical)

Brightness

Pixel resolution

Pitch 0.197 mm × 0.197 mm

Format 1600 × 900

Configuration RGB vertical stripe

Backlight LED

Character display 80 × 25

Total power consumption (varies by display) 2.0 W

200 cd/m

(typical)

Viewing angle ±65° horizontal, ±50° vertical (typical)

88 Chapter 6 Specifications

Hard drive specifications

750 GB* 640 GB* 500 GB* 320 GB*

Dimensions

Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm and 7.0

Length 100.2 mm 100.2 mm 100.4 mm 100.4 mm

Width 69.9 mm 69.9 mm 69.9 mm 69.9 mm

Weight 110 g 98 g 110 g 110 g

Interface type SATA (3 GB/sec) SATA (3 GB/sec) SATA SATA

Transfer rate

Synchronous (maximum) 97 MB/sec 106 MB/sec 1.1 GB/sec 1.1 GB/sec

Security ATA security ATA security ATA security ATA security

Seek times (typical read, including setting)

Single track 2.0 ms 1.5 ms 1.5 ms 1.5 ms

Average (read/write) 12/16 ms 12/13 ms 11/13 ms 11/13 ms

Maximum 21 ms 24 ms 22 ms 22 ms

Logical blocks 1,465,149,168 1,250,263,728 976,773,168 628,142,448

Disk rotational speed 5400 rpm 5400 rpm 7200 and 5400

rpm

Operating temperature 0°C to 60°C (32°F to 140°F)

7200 and 5400 rpm

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.

NOTE: Certain restrictions and exclusions apply. Contact technical support for details.

Hard drive specifications 89

SSD specifications

Performance

Sequential read (maximum) 270 MB/s

Sequential write (maximum) 165 MB/s

Characteristics

Interface SATA revision 2.6

Flash type Multi-Level Cell (MLC) NAND

Flash capacity 160 GB

Features ATA Security; ATA8-ACS; SATA 2.6; Device Initiated Power

Environmental specifications

Operating temperature 0°C to +70°C (32°F to 158°F)

Storage temperature -55°C to +95°C (-67°F to 203°F)

Shock 1500 g

Vibration (operating) 2.17 GRMS (5-700 Hz) Max

Physical specifications

Connector 7+15 pin SATA connector

Weight < 88 g (3.1 oz)

Management (DIPM)

90 Chapter 6 Specifications

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications

Applicable disc

Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED

Write CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM

Random access time

DVD < 230 ms

CD < 175 ms

Cache buffer 2 MB

Data transfer rate

24X CD-ROM 3,600 KB/sec

8X DVD-ROM 10,800 KB/sec

24X CD-R 3,600 KB/sec

16X CD-RW 2,400 KB/sec

8X DVD+R 10,800 KB/sec

4X DVD+RW 5,400 KB/sec

8X DVD-R 10,800 KB/sec

MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD +RW, DVD-RAM

4X DVD-RW 5,400 KB/sec

2.4X DVD+R(9) 2,700 KB/sec

5X DVD-RAM 6,750 KB/sec

Transfer mode Multiword DMA Mode

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications 91

BD ROM and DVD±R/RW SuperMulti Double-Layer Drive specifications

Applicable disc

Read BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM,

DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT

Write DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM

Random access time

BD < 230 ms

DVD < 180 ms

CD < 180 ms

Cache buffer 4.5 MB

Data transfer rate

24X CD-ROM 3,600 KB/sec

8X DVD-ROM 10,800 KB/sec

4X BD 18,000 KB/sec

24X CD-R 3,600 KB/sec

16X CD-RW 2,400 KB/sec

8X DVD+R 10,800 KB/sec

4X DVD+RW 5,400 KB/sec

8X DVD-R 10,800 KB/sec

4X DVD-RW 5,400 KB/sec

2.4X DVD+R(9) 2,700 KB/sec

5X DVD-RAM 6,750 KB/sec

1X BD-ROM 4,500 KB/sec

1X BD-R read 4,500 KB/sec

1X BD-RE read 4,500 KB/sec

Transfer mode Multiword DMA Mode

92 Chapter 6 Specifications

HP 680689-001 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product description

2 External component identification

Button

Keys

Lights

TouchPad

Display

Front

Left side

Right side

Bottom

3 Illustrated parts catalog

Service tag

Computer major components

Cable Kit

Display assembly subcomponents

Mass storage devices

Miscellaneous parts

Sequential part number listing

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

Service considerations

Plastic parts

Cables and connectors

Drive handling

Grounding guidelines

Electrostatic discharge damage

Packaging and transporting guidelines

Workstation guidelines

Equipment guidelines

Component replacement procedures

Service tag

Computer feet

Battery

Optical drive

Hard drive or SSD

RTC battery

Memory module

WLAN module

Keyboard

Top cover

Power button board

TouchPad button board

TouchPad LED board

Speakers

LED board

USB board

Power connector cable

System board

Optical drive cable

Fan and heat sink

Processor

Display assembly

Using Setup Utility

Starting Setup Utility

Changing the language of Setup Utility

Navigating and selecting in Setup Utility

Displaying system information

Restoring factory settings in Setup Utility

Exiting Setup Utility

Updating the BIOS

Determining the BIOS version

Downloading a BIOS update

Using System Diagnostics

6 Specifications

Computer specifications

43.9 cm (17.3 in) display specifications

Hard drive specifications

SSD specifications

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications

BD ROM and DVD±R/RW SuperMulti Double-Layer Drive specifications