HP 6700 User Manual
OFFICEJET 6700
User Guide
HP Officejet 6700 e-All-inOne series
User Guide
Copyright information
© 2012 Copyright Hewlett-Packard
Development Company, L.P.
Edition 1, 1/2012
Hewlett-Packard Company
notices
The information contained in this
document is subject to change without
notice.
All rights reserved. Reproduction,
adaptation, or translation of this
material is prohibited without prior
written permission of Hewlett-Packard,
except as allowed under copyright laws.
The only warranties for HP products
and services are set forth in the express
warranty statements accompanying
such products and services. Nothing
herein should be construed as
constituting an additional warranty. HP
shall not be liable for technical or
editorial errors or omissions contained
herein.
Acknowledgements
Windows, Windows XP, and Windows
Vista are U.S. registered trademarks of
Microsoft Corporation.
ENERGY STAR and the ENERGY
STAR mark are registered U.S. marks.
Safety information
vision through the use of your operating
system's accessibility options and
features. It also supports most assistive
technology such as screen readers,
Braille readers, and voice-to-text
applications. For those who are color
blind, colored buttons and tabs used in
the software and on the printer control
panel have simple text or icon labels
that convey the appropriate action.
Mobility
For those with mobility impairments, the
printer software functions can be
executed through keyboard
commands. The software also supports
Windows accessibility options such as
StickyKeys, ToggleKeys, FilterKeys,
and MouseKeys. The printer doors,
buttons, paper trays, and paper guides
can be operated by those with limited
strength and reach.
Support
For more details about the accessibility
of this product and HP's commitment to
product accessibility, visit HP's web site
www.hp.com/accessibility.
at
For accessibility information for Mac OS
X, visit the Apple web site at
www.apple.com/accessibility.
Always follow basic safety precautions
when using this product to reduce risk
of injury from fire or electric shock.
1. Read and understand all instructions
in the documentation that comes with
the printer.
2. Observe all warnings and
instructions marked on the product.
3. Unplug this product from wall outlets
before cleaning.
4. Do not install or use this product near
water, or when you are wet.
5. Install the product securely on
a stable surface.
6. Install the product in a protected
location where no one can step on or
trip over the line cord, and the line cord
cannot be damaged.
7. If the product does not operate
normally, see
8. There are no user-serviceable parts
inside. Refer servicing to qualified
service personnel.
Solve a problem.
Accessibility
The printer provides a number of
features that make it accessible for
people with disabilities.
Visual
The printer software is accessible for
those with visual impairments or low
Contents
1 Get started
Accessibility................................................................................................................................9
Eco............................................................................................................................................10
Understand the printer parts.....................................................................................................11
Front view...........................................................................................................................11
Printing supplies area.........................................................................................................12
Back view............................................................................................................................12
Use the printer control panel....................................................................................................13
Overview of buttons and lights...........................................................................................13
Control panel display icons.................................................................................................14
Change printer settings......................................................................................................14
Select the mode............................................................................................................15
To select a different mode............................................................................................15
To change settings for a mode.....................................................................................15
Change the printer settings..........................................................................................15
Find the printer model number.................................................................................................15
HP Digital Solutions..................................................................................................................16
Scan to Computer...............................................................................................................16
HP Digital Fax (Fax to PC and Fax to Mac)........................................................................16
Select print media.....................................................................................................................16
Recommended papers for printing and copying.................................................................16
Recommended papers for photo printing...........................................................................18
Tips for selecting and using media.....................................................................................18
Load an original on the scanner glass......................................................................................19
Load an original in the automatic document feeder (ADF).......................................................20
Load media...............................................................................................................................21
Load standard-size media..................................................................................................21
Load envelopes..................................................................................................................22
Load cards and photo paper...............................................................................................23
Load custom-size media.....................................................................................................24
Insert a memory device............................................................................................................24
Maintain the printer...................................................................................................................25
Clean the scanner glass.....................................................................................................25
Clean the exterior ..............................................................................................................26
Clean the automatic document feeder................................................................................26
Update the printer.....................................................................................................................27
Turn off the printer....................................................................................................................28
2Print
Print documents........................................................................................................................29
Print documents (Windows)................................................................................................29
Print documents (Mac OS X)..............................................................................................30
1
Print brochures.........................................................................................................................30
Print brochures (Windows).................................................................................................30
Print brochures (Mac OS X)................................................................................................31
Print on envelopes....................................................................................................................31
Print on envelopes (Windows)............................................................................................32
Print on envelopes (Mac OS X)..........................................................................................32
Print photos..............................................................................................................................32
Print photos on photo paper (Windows).............................................................................33
Print photos on photo paper (Mac OS X)...........................................................................33
Print on special and custom-size paper....................................................................................34
Print on special or custom-size paper (Mac OS X).............................................................34
Print borderless documents......................................................................................................35
Print borderless documents (Windows)..............................................................................35
Print borderless documents (Mac OS X)............................................................................36
Print on both sides (duplexing).................................................................................................36
3Scan
Scan an original........................................................................................................................38
Scan to a computer............................................................................................................38
Scan to a memory device...................................................................................................39
Scan using Webscan................................................................................................................39
Scanning documents as editable text.......................................................................................40
To scan documents as editable text...................................................................................40
Guidelines for scanning documents as editable text..........................................................41
4Copy
Copy documents.......................................................................................................................43
Change copy settings...............................................................................................................43
5Fax
Send a fax................................................................................................................................45
Send a standard fax...........................................................................................................45
Send a standard fax from the computer.............................................................................46
Send a fax manually from a phone.....................................................................................47
Send a fax using monitor dialing........................................................................................48
Send a fax from memory....................................................................................................48
Schedule a fax to send later...............................................................................................49
Send a fax to multiple recipients.........................................................................................50
Send a fax in Error Correction Mode..................................................................................50
2
Contents
Receive a fax............................................................................................................................51
Receive a fax manually......................................................................................................51
Set up backup fax...............................................................................................................52
Reprint received faxes from memory..................................................................................52
Poll to receive a fax............................................................................................................53
Forward faxes to another number......................................................................................53
Set the paper size for received faxes.................................................................................54
Set automatic reduction for incoming faxes........................................................................54
Block unwanted fax numbers.............................................................................................54
Add numbers to the junk fax list...................................................................................55
Remove numbers from the junk fax list........................................................................55
Print a Junk Fax Report................................................................................................56
Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac)..........56
Fax to PC and Fax to Mac requirements......................................................................56
Activate Fax to PC and Fax to Mac..............................................................................56
Modify Fax to PC and Fax to Mac settings...................................................................57
Set up speed-dial entries..........................................................................................................57
Set up and change speed-dial entries................................................................................58
Set up and change group speed-dial entries......................................................................58
Delete speed-dial entries....................................................................................................59
Print a list of speed-dial entries..........................................................................................59
Change fax settings..................................................................................................................59
Configure the fax header....................................................................................................60
Set the answer mode (Auto answer)..................................................................................60
Set the number of rings before answering..........................................................................60
Change the answer ring pattern for distinctive ring............................................................61
Set the dial type..................................................................................................................62
Set the redial options..........................................................................................................62
Set the fax speed................................................................................................................62
Set the fax sound volume...................................................................................................63
Fax and digital phone services.................................................................................................63
Fax over Internet Protocol........................................................................................................64
Use reports...............................................................................................................................64
Print fax confirmation reports..............................................................................................65
Print fax error reports..........................................................................................................66
Print and view the fax log...................................................................................................66
Clear the fax log.................................................................................................................66
Print the details of the last fax transaction..........................................................................67
Print a Caller ID Report.......................................................................................................67
View the Call History...........................................................................................................67
6 Web Services
What are Web Services?..........................................................................................................68
HP ePrint............................................................................................................................68
Printer Apps........................................................................................................................68
Set up Web Services................................................................................................................69
Set up Web Services using the HP printer software ..........................................................69
Set up Web Services using the printer’s control panel.......................................................69
Set up Web Services using the embedded web server......................................................70
3
Use Web Services....................................................................................................................70
HP ePrint............................................................................................................................70
Print using HP ePrint....................................................................................................70
Find the printer’s email address...................................................................................70
Turn off HP ePrint.........................................................................................................71
Printer Apps........................................................................................................................71
Use Printer Apps...........................................................................................................71
Manage Printer Apps....................................................................................................71
Turn off Printer Apps.....................................................................................................71
Remove Web Services.............................................................................................................72
7 Work with ink cartridges
Information on ink cartridges and the printhead.......................................................................73
Check the estimated ink levels.................................................................................................74
Print when one or more ink cartridges are depleted.................................................................74
Replace the ink cartridges........................................................................................................75
Store printing supplies..............................................................................................................76
Usage information collection....................................................................................................76
8 Solve a problem
HP support................................................................................................................................78
Obtain electronic support....................................................................................................79
HP support by phone..........................................................................................................79
Before you call..............................................................................................................79
Phone support period...................................................................................................80
Telephone support numbers.........................................................................................80
After the phone support period.....................................................................................82
General troubleshooting tips and resources.............................................................................82
Solve printer problems..............................................................................................................82
The printer shuts down unexpectedly.................................................................................83
The printer is making some unexpected noises.................................................................83
Alignment fails....................................................................................................................83
The printer is not responding (nothing prints).....................................................................83
The printer prints slowly......................................................................................................84
Blank or partial page printed...............................................................................................85
Something on the page is missing or incorrect...................................................................86
Placement of the text or graphics is wrong.........................................................................86
Print quality troubleshooting.....................................................................................................87
Solve paper-feed problems......................................................................................................94
Solve copy problems................................................................................................................96
No copy came out...............................................................................................................96
Copies are blank.................................................................................................................96
Documents are missing or faded........................................................................................97
Size is reduced...................................................................................................................97
Copy quality is poor ...........................................................................................................97
Copy defects are apparent.................................................................................................98
The printer prints half a page, then ejects the paper..........................................................98
Paper mismatch..................................................................................................................99
4
Contents
Solve scan problems................................................................................................................99
Scanner did nothing............................................................................................................99
Scan takes too long............................................................................................................99
Part of the document did not scan or text is missing........................................................100
Text cannot be edited.......................................................................................................100
Error messages appear....................................................................................................101
Scanned image quality is poor.........................................................................................101
Scan defects are apparent...............................................................................................102
Solve fax problems.................................................................................................................103
The fax test failed.............................................................................................................103
Solve problems using Web Services and HP websites .........................................................116
Solve problems using Web Services................................................................................116
Solve problems using HP websites..................................................................................117
Solve memory device problems.............................................................................................117
The printer cannot read the memory device.....................................................................117
The printer cannot read photos on the memory device....................................................118
Solve wired (Ethernet) network problems...............................................................................118
General network troubleshooting......................................................................................118
Solve wireless problems.........................................................................................................119
Basic wireless troubleshooting.........................................................................................119
Advanced wireless troubleshooting..................................................................................120
Step 1: Make sure your computer is connected to your network................................120
Step 2: Make sure that the printer is connected to your network...............................121
Step 3: Check to see if the firewall software is blocking communication....................122
Step 4: Make sure the printer is online and ready......................................................123
Step 5: Make sure the wireless version of the printer is set as the default printer
driver (Windows only).................................................................................................123
Step 6: Make sure your computer is not connected to your network over a Virtual
Private Network (VPN)................................................................................................124
After resolving the problems ......................................................................................124
Configure your firewall software to work with the printer........................................................125
Solve printer management problems......................................................................................126
Embedded web server cannot be opened........................................................................126
Troubleshoot installation issues.............................................................................................127
Hardware installation suggestions....................................................................................127
HP software installation suggestions................................................................................128
Solve network problems...................................................................................................128
Understand the Printer Status Report....................................................................................129
Understand the network configuration page...........................................................................130
Clear jams...............................................................................................................................132
Clear paper jams..............................................................................................................132
Avoid paper jams..............................................................................................................135
A Technical information
Warranty information..............................................................................................................136
Hewlett-Packard limited warranty statement....................................................................137
Ink cartridge warranty information....................................................................................138
5
Printer specifications..............................................................................................................139
Physical specifications......................................................................................................139
Product features and capacities.......................................................................................139
Processor and memory specifications..............................................................................140
System requirements........................................................................................................140
Network protocol specifications........................................................................................140
Embedded web server specifications...............................................................................141
Media specifications.........................................................................................................141
Understand specifications for supported media.........................................................141
Set minimum margins.................................................................................................145
Guidelines for printing on both sides of a page..........................................................145
Print specifications............................................................................................................146
Copy specifications...........................................................................................................146
Fax specifications.............................................................................................................146
Scan specifications...........................................................................................................147
Web Services specifications.............................................................................................147
HP ePrint....................................................................................................................147
Printer Apps................................................................................................................147
HP website specifications.................................................................................................147
Environmental specifications............................................................................................147
Electrical specifications....................................................................................................148
Acoustic emission specifications......................................................................................148
Memory device specifications...........................................................................................148
USB flash drives.........................................................................................................148
Regulatory information...........................................................................................................149
Regulatory Model Number................................................................................................149
FCC statement..................................................................................................................150
Notice to users in Korea...................................................................................................150
VCCI (Class B) compliance statement for users in Japan................................................151
Notice to users in Japan about the power cord................................................................151
Noise emission statement for Germany...........................................................................151
LED indicator statement...................................................................................................151
Gloss of housing of peripheral devices for Germany........................................................151
Notice to users of the U.S. telephone network: FCC requirements..................................152
Notice to users of the Canadian telephone network.........................................................152
Notice to users of the German telephone network...........................................................153
Australia wired fax statement...........................................................................................153
European Union Regulatory Notice..................................................................................154
Regulatory information for wireless products...................................................................155
Exposure to radio frequency radiation........................................................................155
Notice to users in Brazil..............................................................................................155
Notice to users in Canada..........................................................................................155
Notice to users in Taiwan...........................................................................................156
6
Contents
Environmental product stewardship program.........................................................................157
Paper use.........................................................................................................................157
Plastics.............................................................................................................................157
Material safety data sheets...............................................................................................157
Recycling program............................................................................................................157
HP inkjet supplies recycling program...............................................................................157
Disposal of waste equipment by users in private households in the European
Union................................................................................................................................158
Power consumption..........................................................................................................159
Chemical Substances.......................................................................................................159
Battery information...........................................................................................................159
Battery disposal in Taiwan..........................................................................................159
Attention California users...........................................................................................159
EU battery directive..........................................................................................................160
RoHS notices (China only)...............................................................................................161
RoHS notices (Ukraine only)............................................................................................161
Third-party licenses................................................................................................................162
B HP supplies and accessories
Order printing supplies online.................................................................................................170
Supplies..................................................................................................................................170
Ink cartridges....................................................................................................................170
HP media..........................................................................................................................171
C Additional fax setup
Set up faxing (parallel phone systems)..................................................................................172
Select the correct fax setup for your home or office.........................................................173
Case A: Separate fax line (no voice calls received).........................................................175
Case B: Set up the printer with DSL.................................................................................176
Case C: Set up the printer with a PBX phone system or an ISDN line.............................177
Case D: Fax with a distinctive ring service on the same line............................................178
Case E: Shared voice/fax line..........................................................................................179
Case F: Shared voice/fax line with voice mail..................................................................180
Case G: Fax line shared with computer modem (no voice calls received).......................181
Set up the printer with a computer dial-up modem.....................................................182
Set up the printer with a computer DSL/ADSL modem..............................................183
Case H: Shared voice/fax line with computer modem......................................................184
Shared voice/fax with computer dial-up modem.........................................................184
Shared voice/fax with computer DSL/ADSL modem..................................................186
Case I: Shared voice/fax line with answering machine....................................................188
Case J: Shared voice/fax line with computer modem and answering machine................189
Shared voice/fax line with computer dial-up modem and answering machine...........189
Shared voice/fax line with computer DSL/ADSL modem and answering
machine......................................................................................................................191
Case K: Shared voice/fax line with computer dial-up modem and voice mail..................193
Serial-type fax setup...............................................................................................................194
Test fax setup.........................................................................................................................195
7
DNetwork setup
Set up the printer for wireless communication........................................................................196
Before you begin..............................................................................................................196
Set up the printer on your wireless network.....................................................................197
Set up the printer using the HP printer software (Recommended)...................................197
Set up the printer using the Wireless Setup Wizard.........................................................197
Set up the printer using WiFi Protected Setup (WPS)......................................................197
To connect the printer using the Push Button Method...............................................198
To connect the printer using the PIN Method.............................................................198
Set up the printer using the embedded web server (EWS)..............................................198
Change the connection type.............................................................................................198
Test the wireless connection............................................................................................199
Guidelines for ensuring wireless network security............................................................199
Overview of security settings......................................................................................200
Add hardware addresses to a wireless router (MAC filtering)....................................200
Other wireless security guidelines..............................................................................200
Guidelines for reducing interference on a wireless network.............................................201
Change basic network settings...............................................................................................201
View and print network settings........................................................................................201
Turn the wireless radio on and off....................................................................................201
Change advanced network settings.......................................................................................201
Set link speed...................................................................................................................202
View IP settings................................................................................................................202
Change IP settings...........................................................................................................202
Reset network settings.....................................................................................................202
Uninstall and reinstall the HP software...................................................................................203
E Printer management tools
Toolbox (Windows).................................................................................................................204
HP Utility (Mac OS X).............................................................................................................204
Embedded web server............................................................................................................204
About cookies...................................................................................................................204
To open the embedded web server..................................................................................205
Index............................................................................................................................................214
8
1 Get started
This guide provides details about how to use the printer and how to resolve problems.
Accessibility
•
Eco
•
Understand the printer parts
•
Use the printer control panel
•
Find the printer model number
•
HP Digital Solutions
•
Select print media
•
Load an original on the scanner glass
•
Load an original in the automatic document feeder (ADF)
•
Load media
•
Insert a memory device
•
Maintain the printer
•
Update the printer
•
Turn off the printer
•
NOTE: If you are using the printer with a computer running Windows XP Starter
Edition, Windows Vista Starter Edition, or Windows 7 Starter Edition, some features
might not be available. For more information, see
Accessibility
System requirements.
The printer provides a number of features that make it accessible for people with
disabilities.
Visual
The HP software provided with the printer is accessible for those with visual impairments
or low vision by using your operating system's accessibility options and features. The
software also supports most assistive technology such as screen readers, Braille readers,
and voice-to-text applications. For those who are color blind, colored buttons and tabs
used in the HP software and on the printer control panel have simple text or icon labels
that convey the appropriate action.
Mobility
For those with mobility impairments, the HP software functions can be executed through
keyboard commands. The HP software also supports Windows accessibility options such
as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons,
paper trays, and paper guides can be operated by those with limited strength and reach.
Support
For more details about the accessibility of this printer and HP's commitment to product
accessibility, visit HP's web site at
For accessibility information for Mac OS X, visit the Apple web site at
accessibility.
www.hp.com/accessibility.
www.apple.com/
Get started 9
Chapter 1
Eco
Hewlett-Packard is committed to providing quality products in an environmentally sound
manner. Design for recycling has been incorporated into this product. For more
information, see
HP is committed to helping customers reduce their environmental footprint. HP has
provided these features to help you focus on ways to assess and reduce the impact of
your printing choices.
For more information about HP's environmental initiatives, visit
globalcitizenship/environment/
Manage Power
To conserve electricity, try the following:
• Turn on the printer's Sleep Mode feature, and then select the option for the shortest
time. After the printer has been inactive for this period of time, the printer will go into
Environmental product stewardship program.
www.hp.com/hpinfo/
low-power mode. To configure this feature, touch
control panel display, touch Sleep, and then touch the desired option.
• Use the printer's Schedule On and Off feature, and then select the days and time you
want the printer to turn on and turn off automatically. For example, you can schedule
the printer to turn on at 8am and turn off at 8pm from Monday to Friday. In this way,
you will save energy during the night and weekends. To configure this feature, touch
(eco button) on the printer's control panel display, touch Schedule On and
Off, and then set the time to turn on and off the printer.
• Adjust the screen brightness to a dimmer setting. To configure this feature, touch
(eco button) on the printer's control panel display, touch Screen Brightness,
and then set the desired option.
NOTE: The printer's Sleep Mode and Schedule On and Off features are temporarily
not available if one or more of the ink cartridges are missing. After the cartridge is
reinstalled, these features resume.
CAUTION: HP recommends that you replace any missing cartridges as soon as
possible to avoid print quality issues and possible extra ink usage or damage to the
ink system. Never turn off the printer when ink cartridges are missing.
Conserve Printing Supplies
To conserve printing supplies such as ink and paper, try the following:
• Change the print mode to a draft setting. Draft setting uses less ink.
• Do not clean the printhead unnecessarily. This wastes ink and shortens the life of the
cartridges.
• Reduce paper usage by printing on both sides of the paper. For more information,
see
Print on both sides (duplexing). Otherwise, you can first print just the odd pages,
flip the pages over, and then print just the even pages.
(eco button) on the printer’s
10 Get started
Understand the printer parts
This section contains the following topics:
•
Front view
Printing supplies area
•
Back view
•
Front view
11
10
1
2
3
4
1 Automatic document feeder (ADF)
2 Scanner glass
3 Output tray
4 Front universal serial bus (USB) port
5 Output tray extension
6 Input tray
7 Power button
8 Control panel display
9 Control panel
10 Document feeder tray
11 Width guides
5
9
8
7
6
Understand the printer parts 11
Chapter 1
Printing supplies area
1 Ink cartridge access door
2 Ink cartridges
3 Printhead
NOTE: Printing supplies should be kept in the printer to prevent possible print quality
issues or printhead damage. Avoid removing supplies for extended periods of time.
Do not turn off the printer when a cartridge is missing.
3
2
1
Back view
1 Ethernet network port
2 Fax port (1-LINE)
3 Fax port (2-EXT)
4 Power input
5 Rear universal serial bus (USB) port
12 Get started
1
2
3
4
5
Use the printer control panel
This section contains the following topics:
•
Overview of buttons and lights
Control panel display icons
•
Change printer settings
•
Overview of buttons and lights
The following diagrams and related tables provide a quick reference to the printer control
panel features.
1
2
3
?
8
7
6
Label Name and Description
1 Home button: Returns to the home screen from any other screen.
2 Control panel display: Touch the screen to select menu options. For information about the
icons that appear on the display, see Control panel display icons.
3 Help button: Opens the Help menu.
4 Cancel button: Stops a job, exits a menu, or exits settings.
5 Right arrow button: Navigates through settings in the menus.
6 Back button: Returns to the previous menu.
7 Wireless light: The light is on when the 802.11 wireless feature is on.
8 Left arrow button: Navigates through settings in the menus.
5
4
Use the printer control panel 13
Chapter 1
Control panel display icons
Icon Purpose
Shows that a wired network connection exists.
Shows that a wireless network connection exists. The signal strength is indicated
by the number of curved lines. This is for infrastructure mode. For more information,
see
Set up the printer for wireless communication.
Displays a screen where you can learn about printer features that help conserve
natural resources and reduce the environmental impact of your printing choices.
TIP: You can configure settings for some features from this screen.
Shows that HP ePrint is turned on. For more information, see HP ePrint.
Displays a screen where you can make copies or select other options.
Displays a screen where you can send a fax, or choose fax settings.
Displays a screen where you can make a scan, or change scan settings.
Displays a screen where you can use HP Apps.
Displays a screen where you can adjust photo printing options.
Displays the Setup screen for generating reports, changing fax and other
maintenance settings, and accessing the Help screen.
Provides more information about the printer's features.
Displays a screen where you can see information about the ink cartridges, including
fill levels. This icon has a red border when an ink cartridge needs attention.
NOTE: Ink level warnings and indicators provide estimates for planning purposes
only. When you receive a low-ink warning message, consider having a replacement
cartridge available to avoid possible printing delays. You do not need to replace
cartridges until prompted to do so.
Displays the status of the Auto Answer function. Touch Auto Answer to turn it on
or off. For more information, see Set the answer mode (Auto answer).
Change printer settings
Use the control panel to change the printer mode and settings, print reports, or get help
for the printer.
14 Get started
TIP: If the printer is connected to a computer, you can also change the printer
settings using HP software tools available on your computer, such as the HP printer
software, HP Utility (Mac OS X), or the EWS. For more information about these tools,
see
Printer management tools.
This section contains the following topics:
•
Select the mode
To select a different mode
•
To change settings for a mode
•
Change the printer settings
•
Select the mode
The main menu of the control panel display shows the available modes for the printer.
To select a mode, touch
then touch the icon to select the desired mode. Follow the prompts on the control panel
display to complete the job. The control panel display returns to the main menu when the
job is finished.
To select a different mode
Touch
to scroll through the available modes, and then touch the icon to select the desired mode.
To change settings for a mode
1. After selecting a mode, touch the arrow buttons to scroll through the available
2. Follow the prompts on the display to change the settings, and then touch Done.
(Back button) to return to the main menu. Touch (left arrow) or (right arrow)
settings, and then touch the setting you want to change.
(left arrow) or (right arrow) to see the available modes, and
NOTE: Touch (Back button) to return to the previous menu.
Change the printer settings
To change the printer settings or print reports, use the options available in the Setup
screen:
1. Touch
2. Touch the arrows to scroll through the screens.
3. Touch the screen items to select screens or options.
NOTE: Use the (Back) button to return to the previous menu.
(right arrow), and then touch Setup.
Find the printer model number
In addition to the model name that appears on the front of the printer, this printer has
a specific model number. You can use this number when obtaining support and to help
determine which supplies or accessories are available for your printer.
The model number is printed on a label located on the inside of the ink-cartridge access
door, near the ink cartridges area.
Find the printer model number 15
Chapter 1
HP Digital Solutions
The printer includes a collection of digital solutions that can help you simplify and
streamline your work.
Scan to Computer
You can simply walk up to the printer, touch a button on the control panel, and either scan
documents directly to a computer or quickly share them with business partners as e-mail
attachments.
For more information, see
HP Digital Fax (Fax to PC and Fax to Mac)
Never lose important faxes misplaced within a stack of paper pages again!
Use Fax to PC and Fax to Mac to automatically receive faxes and save faxes directly to
your computer. With Fax to PC and Fax to Mac, you can store digital copies of your faxes
easily and eliminate the hassle of dealing with bulky paper files. In addition, you can turn
off fax printing altogether, saving money on paper and ink, and reduce paper consumption
and waste.
For more information, see
PC and Fax to Mac).
Scan.
Receive faxes to your computer using HP Digital Fax (Fax to
Select print media
The printer is designed to work well with most types of office media. It is best to test
a variety of print media types before buying large quantities. Use HP media for optimum
print quality. Visit the HP web site at
HP recommends plain papers with the ColorLok logo for printing
and copying of everyday documents. All papers with the ColorLok
logo are independently tested to meet high standards of reliability
and print quality, and produce documents with crisp, vivid color,
bolder blacks and dry faster than ordinary plain papers. Look for
papers with the ColorLok logo in a variety of weights and sizes
from major paper manufacturers.
This section contains the following topics:
•
Recommended papers for printing and copying
Recommended papers for photo printing
•
Tips for selecting and using media
•
Recommended papers for printing and copying
If you want the best print quality, HP recommends using HP papers that are specifically
designed for the type of project you are printing.
www.hp.com for more information about HP media.
16 Get started
Depending on your country/region, some of these papers might not be available.
HP Brochure Paper
HP Professional Paper
HP Premium
Presentation Paper
HP Professional Paper
HP Bright White Inkjet
Paper
HP Printing Paper HP Printing Paper is a high-quality multifunction paper. It produces
HP Office Paper HP Office Paper is a high-quality multifunction paper. It is suitable for
HP Office Recycled
Paper
HP Premium Plus
Photo Paper
HP Advanced Photo
Paper
HP Everyday Photo
Paper
HP Iron-On Transfers HP Iron-on Transfers (for color fabrics or for light or white fabrics) are
These papers are glossy-coated or matte-coated on both sides for twosided use. They are the perfect choice for producing professional
quality marketing materials such as brochures and mailers, as well as
business graphics for report covers and calendars.
These papers are heavy two-sided matte papers perfect for
presentation, proposals, reports, and newsletters. They are
heavyweight for an impressive look and feel.
HP Bright White Inkjet Paper delivers high-contrast colors and sharp
text. It is opaque enough for two-sided color usage with no
showthrough, which makes it ideal for newsletters, reports, and flyers.
It features ColorLok Technology for less smearing, bolder blacks, and
vivid colors.
documents that look and feel more substantial than documents printed
on standard multipurpose or copy paper. It features ColorLok
Technology for less smearing, bolder blacks, and vivid colors.
copies, drafts, memos and other everyday documents. It features
ColorLok Technology for less smearing, bolder blacks, and vivid colors.
HP Office Recycled Paper is a high-quality multifunction paper made
with 30% recycled fiber. It features ColorLok Technology for less
smearing, bolder blacksm and vivid colors.
HP’s best photo paper is heavyweight for producing professional quality
photos. Features an instant-dry finish for easy handling without
smudging. It resists water, smears, fingerprints, and humidity. It is
available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x
6 inch), 13 x 18 cm (5 x 7 inch), and two finishes – glossy or soft-gloss
(satin matte). It is acid-free for longer lasting documents.
This thick photo paper features an instant-dry finish for easy handling
without smudging. It resists water, smears, fingerprints, and humidity.
Your prints have a look and feel comparable to a store processed photo.
It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm
(4 x 6 inch), 13x18 cm (5 x7 inch), and two finishes – glossy or soft gloss
(satin matte). It is acid-free for longer lasting documents.
Print colorful, everyday snapshots at a low cost, using paper designed
for casual photo printing. This affordable, photo paper dries quickly for
easy handling. Get sharp, crisp images when you use this paper with
any inkjet printer. Available in semi-gloss finish in 8.5 x 11 inch, A4, 4
x 6 inch and 10 x 15 cm. It is acid-free for longer lasting documents.
the ideal solution for creating custom T-shirts from your digital photos.
To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products &
Services, and select Ink, toner & paper .
NOTE: At this time, some portions of the HP web site are available in English only.
Select print media 17
Chapter 1
Recommended papers for photo printing
For the best print quality, HP recommends using HP papers that are specifically designed
for the type of project you are printing. Depending on your country/region, some of these
papers might not be available.
HP Premium Plus
Photo Paper
HP Advanced Photo
Paper
HP Everyday Photo
Paper
HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges
HP’s best photo paper is heavyweight for producing professional quality
photos. Features an instant-dry finish for easy handling without
smudging. It resists water, smears, fingerprints, and humidity. It is
available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x
6 inch), 13 x 18 cm (5 x 7 inch), and two finishes – glossy or soft-gloss
(satin matte). It is acid-free for longer lasting documents.
This thick photo paper features an instant-dry finish for easy handling
without smudging. It resists water, smears, fingerprints, and humidity.
Your prints have a look and feel comparable to a store processed photo.
It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm
(4 x 6 inch), 13x18 cm (5 x7 inch), and two finishes – glossy or soft gloss
(satin matte). It is acid-free for longer lasting documents.
Print colorful, everyday snapshots at a low cost, using paper designed
for casual photo printing. This affordable, photo paper dries quickly for
easy handling. Get sharp, crisp images when you use this paper with
any inkjet printer. Available in semi-gloss finish in 8.5 x 11 inch, A4, 4
x 6 inch, and 10 x 15 cm. It is acid-free for longer lasting documents.
and HP Advanced Photo Paper to save you time and take the
guesswork out of printing affordable, lab-quality photos with your HP
printer. Original HP inks and HP Advanced Photo Paper have been
designed to work together so your photos are long lasting and vivid,
print after print. Great for printing out an entire vacation’s worth of
photos or multiple prints to share.
To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products &
Services and select Ink, toner & paper.
NOTE: At this time, some portions of the HP web site are available in English only.
Tips for selecting and using media
For the best results, observe the following guidelines.
• Always use media that conforms to the printer specifications. For more information,
see
Media specifications.
• Load only one type of media at a time into a tray or automatic document feeder (ADF).
• When loading the trays and ADF, make sure the media is loaded correctly. For more
information, see
(ADF).
• Do not overload the tray or ADF. For more information, see
original in the automatic document feeder (ADF).
• To prevent jams, poor print quality, and other printing problems, avoid loading the
following media in the trays or ADF:
◦ Multipart forms
◦ Media that is damaged, curled, or wrinkled
18 Get started
Load media or Load an original in the automatic document feeder
Load media or Load an
◦ Media with cutouts or perforations
◦ Media that is heavily textured, embossed, or does not accept ink well
◦ Media that is too lightweight or stretches easily
◦ Media that contains staples or clips
NOTE: To scan, copy, or fax documents that contain pages that do not conform
to these guidelines, use the scanner glass. For more information, see
original on the scanner glass.
Load an original on the scanner glass
You can copy, scan, or fax originals by loading them on the scanner glass.
NOTE: Many of the special features do not work correctly if the glass and lid backing
are not clean. For more information, see
To load an original on the scanner glass
Use these steps to load an original on the scanner glass.
1. Lift the scanner lid.
2. Load your original print-side down.
TIP: For more help on loading an original, refer to the engraved guides along the
edge of the glass.
Maintain the printer.
Load an
3. Close the lid.
Load an original on the scanner glass 19
Chapter 1
Load an original in the automatic document feeder (ADF)
You can copy, scan, or fax a document by placing it in the automatic document feeder
(ADF).
CAUTION: Do not load photos in the ADF; this might cause damage to your photos.
Use only media that is supported by the printer. For more information, see
selecting and using media.
NOTE: Only single-sided documents can be scanned, copied, or faxed using the
ADF. The ADF does not support double-sided documents.
NOTE: Some features, such as the Fit to Page copy feature, do not work when you
load your originals in the ADF. You must load your originals on the glass.
To load an original in the ADF
Use these steps to load a document in the ADF.
1. Load your original print-side up into the ADF.
a. If you are loading an original printed in portrait orientation, place the pages so that
the top edge of the document goes in first. If you are loading an original printed
in landscape orientation, place the pages so that the left edge of the document
goes in first.
b. Slide the media into the ADF until you hear a tone or see a message on the display
indicating that the loaded pages were detected.
Tips for
2. Slide the width guides inward until they stop at the left and right edges of the media.
NOTE: Remove all originals from the document feeder tray before lifting the lid on
the printer.
20 Get started
TIP: For more help on loading originals in the ADF, refer to the diagram engraved
in the document feeder tray.
Load media
This section provides instructions for loading media into the printer.
This section contains the following topics:
•
Load standard-size media
Load envelopes
•
Load cards and photo paper
•
Load custom-size media
•
Load standard-size media
To load standard-size media
Use these instructions to load standard media.
1. Lift the output tray.
2. Slide the paper width guide out as far as possible.
NOTE: If you are loading larger sized media, pull up the front edge of the input
tray to extend it.
3. Insert the media print-side down in the tray. Make sure the stack of media is inserted
as far inside the printer as possible and does not exceed the line marking in the tray.
NOTE: Do not load paper while the printer is printing.
4. Slide the media guides in the tray until they touch the edge of the stack of media.
Load media 21
Chapter 1
5. Lower the output tray.
6. Pull out the tray extender.
Load envelopes
To load envelopes
Use these instructions to load an envelope.
1. Lift the output tray.
2. Slide out the paper width guides in the input tray as far as possible.
NOTE: If you are loading larger sized envelopes, pull up the front edge of the
input tray to extend it.
3. Insert the envelopes print-side down and load according to the graphic. Make sure
the stack of envelopes does not exceed the line marking in the tray.
4. Slide the media guides in the tray until they touch the edge of the stack of envelopes.
22 Get started
NOTE: Do not load envelopes while the printer is printing.
5. Lower the output tray.
6. Pull out the tray extender.
Load cards and photo paper
To load cards and photo paper
Use these instructions to load photo paper.
1. Lift the output tray.
2. Slide out the paper width guide in the input tray as far as possible.
NOTE: If you are loading larger sized media, pull up the front edge of the input
tray to extend it.
3. Insert the media print-side down in the tray. Make sure the stack of media is inserted
as far inside the printer as possible and does not exceed the line marking in the tray.
If the photo paper has a tab along one edge, make sure the tab is pointing towards
the front of the printer.
NOTE: Do not load paper while the printer is printing.
4. Slide the media guides in the tray until they touch the edge of the stack of media.
5. Lower the output tray.
6. Pull out the tray extender.
Load media 23
Chapter 1
Load custom-size media
To load custom-size media
Use these instructions to load custom-size media.
CAUTION: Use only custom-size media that is supported by the printer. For more
information, see
1. Lift the output tray.
2. Slide the paper width guide out as far as possible.
NOTE: If you are loading larger sized media, pull up the front edge of the input
tray to extend it.
3. Insert the media print-side down in the tray. Make sure the stack of media is inserted
as far inside the printer as possible and does not exceed the line marking in the tray.
NOTE: Do not load paper while the printer is printing.
4. Slide the media guides in the tray until they touch the edge of the stack of media.
5. Lower the output tray.
6. Pull out the tray extender.
Media specifications.
Insert a memory device
Using the USB port on the front of the printer, you can connect a USB storage device.
You can also transfer files from the storage device to your computer or scan files to the
memory device from the printer.
CAUTION: Attempting to remove a memory device while it is being accessed can
damage files on the memory device. You can safely remove a memory card only when
the status light is not blinking.
NOTE: The printer does not support encrypted memory devices.
For more information about memory devices that can be used with the printer, see
Memory device specifications.
To connect a storage device
Use these instructions to connect a storage device
24 Get started
▲ Insert the USB storage device.
NOTE: If your USB device does not fit into this port due to size limitations, or if the
connector on the device is shorter than 11 mm (0.43 in), you will need to purchase a
USB extension cable in order to use your device with this port.
Maintain the printer
This section provides instructions for keeping the printer in top working condition. Perform
these maintenance procedures as necessary.
•
Clean the scanner glass
Clean the exterior
•
Clean the automatic document feeder
•
Clean the scanner glass
NOTE: Dust or dirt on the scanner glass, scanner lid backing, or scanner frame can
slow down performance, degrade the quality of scans, and affect the accuracy of
special features such as fitting copies to a certain page size.
To clean the scanner glass
1. Turn off the printer. For more information, see
2. Lift the scanner lid.
Turn off the printer.
Maintain the printer 25
Chapter 1
3. Clean the glass by using a soft, lint-free cloth that has been sprayed with a mild glass
cleaner. Dry the glass with a dry, soft, lint-free cloth.
CAUTION: Use only glass cleaner to clean the scanner glass. Avoid cleaners
that contain abrasives, acetone, benzene, and carbon tetrachloride, all of which
can damage the scanner glass. Avoid isopropyl alcohol because it can leave
streaks on the glass.
CAUTION: Do not spray the glass cleaner directly on the glass. If too much glass
cleaner is applied, the cleaner could leak under the glass and damage the
scanner.
4. Close the scanner lid, and turn on the printer.
Clean the exterior
WARNING! Before cleaning the printer, turn the printer off by pressing the (Power
button) and unplug the power cord from the electrical socket.
Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. Keep
fluids away from the interior of the printer, as well as from the printer control panel.
Clean the automatic document feeder
If the automatic document feeder picks up multiple pages or if it does not pick up plain
paper, you can clean the rollers and separator pad. Lift the automatic document feeder
26 Get started
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