HP 6100 User Manual
OFFICEJET 610 0
User Guide
HP Officejet 6100 ePrinter
User Guide
Copyright information
© 2012 Copyright Hewlett-Packard
Development Company, L.P.
Edition 1, 1/2012
Hewlett-Packard Company
notices
The information contained in this
document is subject to change without
notice.
All rights reserved. Reproduction,
adaptation, or translation of this
material is prohibited without prior
written permission of Hewlett-Packard,
except as allowed under copyright
laws.
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for
technical or editorial errors or
omissions contained herein.
Acknowledgements
Windows, Windows XP, and Windows
Vista are U.S. registered trademarks
of Microsoft Corporation.
ENERGY STAR and the ENERGY
STAR mark are registered U.S. marks.
Safety information
Always follow basic safety precautions
when using this product to reduce risk
of injury from fire or electric shock.
1. Read and understand all
instructions in the documentation that
comes with the printer.
2. Observe all warnings and
instructions marked on the product.
3. Unplug this product from wall
outlets before cleaning.
4. Do not install or use this product
near water, or when you are wet.
5. Install the product securely on
a stable surface.
6. Install the product in a protected
location where no one can step on or
trip over the line cord, and the line
cord cannot be damaged.
7. If the product does not operate
normally, see
Solve a problem.
8. There are no user-serviceable parts
inside. Refer servicing to qualified
service personnel.
Accessibility
The printer provides a number of
features that make it accessible for
people with disabilities.
Visual
The printer software is accessible for
individuals with visual impairments or
low vision through the use of your
operating system's accessibility
options and features. It also supports
most assistive technology such as
screen readers, Braille readers, and
voice-to-text applications. For users
who are color blind, colored buttons
and tabs used in the software have
simple text or icon labels that convey
the appropriate action.
Mobility
For users with mobility impairments,
the printer software functions can be
executed through keyboard
commands. The software also
supports Windows accessibility
options such as StickyKeys,
ToggleKeys, FilterKeys, and
MouseKeys. The printer doors,
buttons, paper trays, and paper guides
can be operated by users with limited
strength and reach.
Support
For more details about the
accessibility of this product and HP's
commitment to product accessibility,
visit HP's website at
www.hp.com/
accessibility.
For accessibility information for Mac
OS X, visit the Apple website at
www.apple.com/accessibility.
Contents
1 Get started
Accessibility................................................................................................................................6
Eco..............................................................................................................................................7
Manage Power......................................................................................................................7
Conserve Printing Supplies..................................................................................................8
Understand the printer parts.......................................................................................................8
Front view.............................................................................................................................8
Printing supplies area...........................................................................................................9
Control panel........................................................................................................................9
Back view............................................................................................................................10
Finding the printer model number.............................................................................................10
Select print media.....................................................................................................................10
Recommended papers for printing and copying.................................................................11
Recommended papers for photo printing...........................................................................12
Tips for selecting and using media.....................................................................................13
Load media...............................................................................................................................13
Load standard-size media..................................................................................................13
Load envelopes..................................................................................................................15
Load cards and photo paper...............................................................................................15
Load custom-size media.....................................................................................................16
Maintain the printer...................................................................................................................17
Clean the exterior ..............................................................................................................17
Update the printer.....................................................................................................................18
Turn the printer off....................................................................................................................18
2Print
Print documents........................................................................................................................19
Print documents (Windows)................................................................................................19
Print documents (Mac OS X)..............................................................................................20
Print brochures.........................................................................................................................20
Print brochures (Windows).................................................................................................20
Print brochures (Mac OS X)................................................................................................21
Print on envelopes....................................................................................................................21
Print on envelopes (Windows)............................................................................................22
Print on envelopes (Mac OS X)..........................................................................................22
Print photos..............................................................................................................................22
Print photos on photo paper (Windows).............................................................................23
Print photos on photo paper (Mac OS X)...........................................................................23
Print on special and custom-size paper....................................................................................24
Print on special or custom-size paper (Mac OS X).............................................................24
Print borderless documents......................................................................................................25
Print borderless documents (Windows)..............................................................................26
Print borderless documents (Mac OS X)............................................................................26
1
3HP ePrint
Set up HP ePrint.......................................................................................................................27
Set up HP ePrint using the HP printer software ................................................................27
Set up HP ePrint using the printer’s control panel..............................................................28
Set up HP ePrint using the embedded web server.............................................................28
Use HP ePrint...........................................................................................................................28
Print using HP ePrint..........................................................................................................29
Find the printer’s email address.........................................................................................29
Turn off HP ePrint...............................................................................................................29
Remove Web Services.............................................................................................................29
4 Work with ink cartridges
Information on ink cartridges and the printhead.......................................................................30
Check the estimated ink levels.................................................................................................31
Print when one or more ink cartridges are depleted.................................................................31
Replace the ink cartridges........................................................................................................32
Store printing supplies..............................................................................................................33
Usage information collection....................................................................................................33
5 Solve a problem
HP support................................................................................................................................35
Obtain electronic support....................................................................................................36
HP support by phone..........................................................................................................36
Before you call..............................................................................................................37
Phone support period...................................................................................................37
Telephone support numbers.........................................................................................37
After the phone support period.....................................................................................39
General troubleshooting tips and resources.............................................................................39
Solve printer problems..............................................................................................................39
The printer shuts down unexpectedly.................................................................................40
Alignment fails....................................................................................................................40
The printer is not responding (nothing prints).....................................................................40
The printer prints slowly......................................................................................................41
The printer is making some unexpected noises.................................................................42
Blank or partial page printed...............................................................................................43
Something on the page is missing or incorrect...................................................................43
Placement of the text or graphics is wrong.........................................................................44
Print quality troubleshooting.....................................................................................................44
Solve paper-feed problems......................................................................................................49
Solve problems using HP ePrint and HP websites...................................................................50
Solve problems using HP ePrint.........................................................................................50
Solve problems using HP websites....................................................................................51
Solve wired (Ethernet) network problems.................................................................................51
General network troubleshooting........................................................................................51
2
Solve wireless problems...........................................................................................................52
Basic wireless troubleshooting...........................................................................................52
Advanced wireless troubleshooting....................................................................................53
Step 1: Make sure your computer is connected to your network..................................54
Step 2: Make sure that the printer is connected to your network.................................55
Step 3: Check to see if the firewall software is blocking communication......................56
Step 4: Make sure the printer is online and ready........................................................56
Step 5: Make sure the wireless version of the printer is set as the default printer
driver (Windows only)...................................................................................................57
Step 6: Make sure your computer is not connected to your network over a Virtual
Private Network (VPN)..................................................................................................57
After resolving the problems...............................................................................................58
Configure your firewall software to work with the printer..........................................................58
Solve printer management problems........................................................................................59
Embedded web server cannot be opened..........................................................................59
Troubleshoot installation issues...............................................................................................60
Hardware installation suggestions......................................................................................60
HP software installation suggestions..................................................................................61
Solve network problems.....................................................................................................61
Understand the Printer Status Report......................................................................................63
Understand the network configuration page.............................................................................65
Printhead maintenance.............................................................................................................67
Clean the printhead............................................................................................................67
Align the printhead..............................................................................................................68
Clear jams.................................................................................................................................68
Clear paper jams................................................................................................................68
Avoid paper jams................................................................................................................70
Control panel lights reference...................................................................................................71
A Technical information
Warranty information................................................................................................................80
Hewlett-Packard limited warranty statement......................................................................81
Ink cartridge warranty information......................................................................................82
Printer specifications................................................................................................................83
Physical specifications........................................................................................................83
Product features and capacities.........................................................................................83
Processor and memory specifications................................................................................84
System requirements..........................................................................................................84
Network protocol specifications..........................................................................................84
Embedded web server specifications.................................................................................85
Media specifications...........................................................................................................85
Understand specifications for supported media...........................................................85
Set minimum margins...................................................................................................88
Print specifications..............................................................................................................88
HP ePrint and HP website specifications...........................................................................88
HP ePrint specifications................................................................................................89
HP website specifications.............................................................................................89
Environmental specifications..............................................................................................89
Electrical specifications.......................................................................................................89
Acoustic emission specifications........................................................................................90
Contents
3
Regulatory information.............................................................................................................91
Regulatory model number..................................................................................................91
FCC statement....................................................................................................................92
Notice to users in Korea.....................................................................................................92
VCCI (Class B) compliance statement for users in Japan..................................................92
Notice to users in Japan about the power cord..................................................................93
Noise emission statement for Germany.............................................................................93
Gloss of housing of peripheral devices for Germany..........................................................93
European Union Regulatory Notice....................................................................................93
Regulatory information for wireless products.....................................................................94
Exposure to radio frequency radiation..........................................................................94
Notice to users in Brazil................................................................................................94
Notice to users in Canada............................................................................................95
Notice to users in Taiwan.............................................................................................95
Environmental product stewardship program...........................................................................96
Paper use...........................................................................................................................96
Plastics...............................................................................................................................96
Material safety data sheets.................................................................................................96
Recycling program..............................................................................................................96
HP inkjet supplies recycling program.................................................................................96
Disposal of waste equipment by users in private households in the European Union.......97
Power consumption............................................................................................................98
Chemical Substances.........................................................................................................98
Battery information..............................................................................................................98
Battery disposal in Taiwan............................................................................................98
Attention California users.............................................................................................98
EU battery directive......................................................................................................99
RoHS notices (China only)...............................................................................................100
RoHS notices (Ukraine only)............................................................................................100
Third-party licenses................................................................................................................101
B HP supplies and accessories
Order printing supplies online.................................................................................................109
Supplies..................................................................................................................................109
Ink cartridges....................................................................................................................109
HP media..........................................................................................................................110
C Network setup
Change basic network settings...............................................................................................111
View and print network settings........................................................................................111
Turn the wireless radio on and off....................................................................................111
Change advanced network settings.......................................................................................111
Set link speed...................................................................................................................112
View IP settings................................................................................................................112
Change IP settings...........................................................................................................112
Reset network settings.....................................................................................................112
4
Set up the printer for wireless communication........................................................................113
Before you begin..............................................................................................................113
Set up the printer on your wireless network.....................................................................113
Set up the printer using the HP printer software (Recommended).............................114
Set up the printer using WiFi Protected Setup (WPS)................................................114
Set up the printer using the embedded web server (EWS)........................................114
Change the connection type.............................................................................................115
To change from an Ethernet connection to a wireless connection.............................115
To change from a USB connection to a wireless connection.....................................115
To change from a wireless connection to a USB or Ethernet connection .................115
Test the wireless connection............................................................................................115
Guidelines for ensuring wireless network security............................................................116
Overview of security settings......................................................................................116
Add hardware addresses to a wireless router (MAC filtering)....................................116
Other wireless security guidelines..............................................................................117
Guidelines for reducing interference on a wireless network.............................................117
Uninstall and reinstall the HP software...................................................................................117
D Printer management tools
Toolbox (Windows).................................................................................................................119
HP Utility (Mac OS X).............................................................................................................119
Embedded web server............................................................................................................119
About cookies...................................................................................................................119
To open the embedded web server..................................................................................120
Index............................................................................................................................................128
Contents
5
1 Get started
This guide provides details about how to use the printer and how to resolve problems.
•
Accessibility
•
Eco
•
Understand the printer parts
•
Finding the printer model number
•
Select print media
•
Load media
•
Maintain the printer
•
Update the printer
•
Turn the printer off
NOTE: If you are using the printer with a computer running Windows XP Starter
Edition, Windows Vista Starter Edition, or Windows 7 Starter Edition, some features
might not be available. For more information, see
System requirements.
Accessibility
The printer provides a number of features that make it accessible for people with
disabilities.
Visual
The HP software provided with the printer is accessible for users with visual
impairments or low vision by using your operating system's accessibility options and
features. The software also supports most assistive technology such as screen
readers, Braille readers, and voice-to-text applications. For users who are color blind,
colored buttons and tabs used in the HP software have simple text or icon labels that
convey the appropriate action.
Mobility
For users with mobility impairments, the HP software functions can be executed
through keyboard commands. The HP software also supports Windows accessibility
options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer
doors, buttons, paper trays, and paper guides can be operated by users with limited
strength and reach.
Support
For more details about the accessibility of this printer and HP's commitment to product
accessibility, visit HP's website at
www.hp.com/accessibility.
For accessibility information for Mac OS X, visit the Apple website at
www.apple.com/
accessibility.
6 Get started
Eco
Hewlett-Packard is committed to providing quality products in an environmentally
sound manner. Design for recycling has been incorporated into this product. For more
information, see
Environmental product stewardship program.
HP is committed to helping customers reduce their environmental footprint. HP has
provided these features to help you focus on ways to assess and reduce the impact of
your printing choices.
For more information about HP's environmental initiatives, visit
www.hp.com/hpinfo/globalcitizenship/environment/
Manage Power
To conserve electricity, the printer comes with the following features:
• Sleep mode
Power usage is reduced while in Sleep mode. After initial setup of printer, the
printer will enter Sleep mode after 5 minutes of inactivity. The time to Sleep mode
cannot be changed.
• Auto Power-Off
Auto Power-Off is automatically enabled by default when you turn on the printer.
When Auto Power-Off is enabled, the printer will automatically turn off after 8 hours
of inactivity to help reduce energy use. Auto Power-Off is automatically disabled
when the printer establishes a wireless or Ethernet (if supported) network
connection. You can change the Auto Power-Off setting from the printer software.
Once you change the setting, the printer will maintain the setting that you choose.
Auto Power-Off turns the printer off completely, so you must use the power button
to turn the printer back on.
Windows: Open Toolbox. (For more information, see
Toolbox (Windows).) In the
Advanced Settings tab, click Change, and then select the preferred amount of
time.
Mac OS X: Open HP Utility. (For more information, see
HP Utility (Mac OS X).) In
the Printer Settings section, click Power Management, and then select the
preferred amount of time.
TIP: If you are printing through a wireless or Ethernet connection over a network,
Auto Power-Off should be disabled to ensure that print jobs do not get lost. Even
when Auto Power-Off is disabled, the printer will enter a Sleep mode after 5
minutes of inactivity to help reduce energy use.
NOTE: The printer’s Sleep Mode and Auto Power-Off features are temporarily not
available if one or more of the ink cartridges are missing. After the cartridge is
reinstalled, these features resume.
CAUTION: HP recommends that you replace any missing cartridges as soon as
possible to avoid print quality issues and possible extra ink usage or damage to the
ink system. Never turn off the printer when ink cartridges are missing.
Eco 7
Conserve Printing Supplies
To conserve printing supplies such as ink and paper, try the following:
• Change the print mode to a draft setting. Draft setting uses less ink.
• Do not clean the printhead unnecessarily. This wastes ink and shortens the life of
the cartridges.
• Reduce paper usage by printing on both sides of the paper. You can first print just
the odd pages, flip the pages over, and then print just the even pages.
Understand the printer parts
This section contains the following topics:
•
Front view
•
Printing supplies area
•
Control panel
•
Back view
Front view
1
4
5
6
3
2
1 Ink cartridge access door
2 Input tray
3 Paper width adjusters
4
Power button
and light
5 Output tray
6 Output tray extension
Chapter 1
8 Get started
Printing supplies area
2
3
1
1 Ink cartridge access door
2 Ink cartridges
3 Printhead assembly
NOTE: Printing supplies should be kept in the printer to prevent possible print
quality issues or printhead damage. Avoid removing supplies for extended periods
of time. Do not turn off the printer when a cartridge is missing.
Control panel
For more information, see Control panel lights reference.
2
3
1
4
5
6
Understand the printer parts 9
1 Ink cartridge lights
2
Resume button
and light
3
Cancel button
4
Wireless button
and light
5
HP ePrint button
and light
6
Power button
and light
Back view
1
3
2
4
1 USB port
2 Ethernet network port
3 Power input
4 Rear access panel
Finding the printer model number
In addition to the model name that appears on the front of the printer, this printer has
a specific model number. You can use this number when obtaining support and to help
determine which supplies or accessories are available for your printer.
The model number is printed on a label located on the inside of the ink cartridge
access door, near the ink cartridges area.
Select print media
The printer is designed to work well with most types of office media. It is best to test
a variety of print media types before buying large quantities. Use HP media for
Chapter 1
10 Get started
optimum print quality. Visit the HP website at www.hp.com for more information about
HP media.
HP recommends plain papers with the ColorLok logo for printing
and copying of everyday documents. All papers with the
ColorLok logo are independently tested to meet high standards
of reliability and print quality, and produce documents with crisp,
vivid color, bolder blacks and dry faster than ordinary plain
papers. Look for papers with the ColorLok logo in a variety of
weights and sizes from major paper manufacturers.
This section contains the following topics:
•
Recommended papers for printing and copying
•
Recommended papers for photo printing
•
Tips for selecting and using media
Recommended papers for printing and copying
If you want the best print quality, HP recommends using HP papers that are specifically
designed for the type of project you are printing.
Depending on your country/region, some of these papers might not be available.
HP Brochure Paper
HP Professional Paper
180gsm Paper
These papers are glossy-coated or matte-coated on both sides for
two-sided use. They are the perfect choice for producing
professional-quality marketing materials such as brochures and
mailers as well as business graphics for report covers, and calendars.
HP Premium
Presentation 120gsm
Paper
HP Professional
120gsm Paper
These papers are heavy two-sided matte papers perfect for
presentation, proposals, reports and newsletters. They are a
professional weight for an impressive look and feel.
HP Bright White Inkjet
Paper
HP Bright White Inkjet Paper delivers high-contrast colors and sharp
text. It is opaque enough for two-sided color usage with no
showthrough, which makes it ideal for newsletters, reports, and flyers.
It features ColorLok Technology for less smearing, bolder blacks and
vivid colors.
HP Printing Paper HP Printing Paper is a high-quality multifunction paper. It produces
documents that look and feel more substantial than documents
printed on standard multipurpose or copy paper. It features ColorLok
Technology for less smearing, bolder blacks and vivid colors.
HP Office Paper HP Office Paper is a high-quality multifunction paper. It is suitable for
copies, drafts, memos and other everyday documents. It features
ColorLok Technology for less smearing, bolder blacks and vivid
colors.
HP Office Recycled
Paper
HP Office Recycled Paper is a high-quality multifunction paper made
with 30% recycled fiber. It features ColorLok Technology for less
smearing, bolder blacks and vivid colors.
Select print media 11
HP Premium Plus
Photo Paper
HP’s best photo paper is heavyweight for producing professionalquality photos. Features an. instant-dry finish for easy handling
without smudging. It resists water, smears, fingerprints, and humidity.
It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm
(4 x 6 inch), 13 x 18 cm (5 x 7 inch) and two finishes – glossy or
Semi-glossy (satin matte). It is acid-free for longer lasting documents.
HP Advanced Photo
Paper
This thick photo paper features an instant-dry finish for easy handling
without smudging. It resists water, smears, fingerprints, and humidity.
Your prints have a look and feel comparable to a store processed
photo. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x
15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch) and two finishes – glossy
or soft gloss (satin matte). It is acid-free for longer lasting documents.
HP Everyday Photo
Paper
Print colorful, everyday snapshots at a low cost, using paper
designed for casual photo printing. This affordable, photo paper dries
quickly for easy handling. Get sharp, crisp images when you use this
paper with any inkjet printer. Available in semi-gloss finish in 8.5 x 11
inch, A4, 4 x 6 inch and 10 x 15 cm. It is acid-free for longer lasting
documents.
HP Iron-On Transfers HP Iron-on Transfers (for color fabrics or for light or white fabrics) are
the ideal solution for creating custom T-shirts from your digital photos.
To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products
& Services, and select Ink, toner & paper.
NOTE: At this time, some portions of the HP website are available in English only.
Recommended papers for photo printing
For the best print quality, HP recommends using HP papers that are specifically
designed for the type of project you are printing. Depending on your country/region,
some of these papers might not be available.
Depending on your country/region, some of these papers might not be available.
HP Premium Plus
Photo Paper
HP’s best photo paper is heavyweight for producing professional
quality photos. Features an instant-dry finish for easy handling
without smudging. It resists water, smears, fingerprints, and humidity.
It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm
(4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes – glossy or softgloss (satin matte). It is acid-free for longer lasting documents.
HP Advanced Photo
Paper
This thick photo paper features an instant-dry finish for easy handling
without smudging. It resists water, smears, fingerprints, and humidity.
Your prints have a look and feel comparable to a store processed
photo. It is available in several sizes, including A4, 8.5 x 11 inch, 10
x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes –
glossy or soft gloss (satin matte). It is acid-free for longer lasting
documents.
HP Everyday Photo
Paper
Print colorful, everyday snapshots at a low cost, using paper
designed for casual photo printing. This affordable, photo paper dries
quickly for easy handling. Get sharp, crisp images when you use this
paper with any inkjet printer. Available in semi-gloss finish in 8.5 x 11
inch, A4, 4 x 6 inch, and 10 x 15 cm. It is acid-free for longer lasting
documents.
Chapter 1
(continued)
12 Get started
HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink
cartridges and HP Advanced Photo Paper to save you time and take
the guesswork out of printing affordable, lab-quality photos with your
HP printer. Original HP inks and HP Advanced Photo Paper have
been designed to work together so your photos are long lasting and
vivid, print after print. Great for printing out an entire vacation’s worth
of photos or multiple prints to share.
To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products
& Services and select Ink, toner & paper.
NOTE: At this time, some portions of the HP website are available in English only.
Tips for selecting and using media
For the best results, observe the following guidelines.
• Always use media that conforms to the printer specifications. For more information,
see
Media specifications.
• Load only one type of media at a time into a tray.
• When loading the trays, make sure the media is loaded correctly. For more
information, see
Load media.
• Do not overload the tray. For more information, see
Load media.
• To prevent jams, poor print quality, and other printing problems, avoid loading the
following media in the trays:
◦ Multipart forms
◦ Media that is damaged, curled, or wrinkled
◦ Media with cutouts or perforations
◦ Media that is heavily textured, embossed, or does not accept ink well
◦ Media that is too lightweight or stretches easily
◦ Media that contains staples or clips
Load media
This section provides instructions for loading media into the printer and contains the
following topics:
•
Load standard-size media
•
Load envelopes
•
Load cards and photo paper
•
Load custom-size media
Load standard-size media
To load standard-size media
Use these instructions to load standard–size media.
1. Lift the output tray.
2. Slide the paper width guide out as far as possible.
(continued)
Load media 13
3. If the media is too long, lift the latch on the front of the tray and lower the front of
the tray.
2
1
4. Insert the media print-side down along the right edge of the main tray. Make sure
the stack of media aligns with the right and back edges of the tray and does not
exceed the line marking in the tray.
NOTE: Do not load paper while the printer is printing.
5. Slide the media guides in the tray to adjust them for the media size that you have
loaded.
6. Lower the output tray.
7. Pull out the tray extender.
Chapter 1
14 Get started
Load envelopes
To load envelopes
Use these instructions to load envelopes.
1. Lift the output tray.
2. Slide the paper width guide out as far as possible.
3. Insert the envelopes print-side down and load according to the graphic. Make sure
the stack of envelopes does not exceed the line marking in the tray.
NOTE: Do not load paper envelopes while the printer is printing.
4. Slide the media guides in the tray to adjust them for the envelope size that you
have loaded.
5. Lower the output tray.
6. Pull out the tray extender.
Load cards and photo paper
To load cards and photo paper
Use these instructions to load cards and photo paper.
1. Lift the output tray.
2. Slide the paper width guide out as far as possible.
Load media 15
3. If the media is too long, lift the latch on the front of the tray and lower the front of
the tray.
2
1
4. Insert the media print-side down along the right edge of the main tray. Make sure
the stack of media aligns with the right and back edges of the tray and does not
exceed the line marking in the tray. If the photo paper has a tab along one edge,
make sure the tab is pointing towards the front of the printer.
NOTE: Do not load cards or photo paper while the printer is printing.
5. Slide the media guides in the tray to adjust them for the media size that you have
loaded.
6. Lower the output tray.
7. Pull out the tray extender.
Load custom-size media
To load cards and photo paper
Use these instructions to load custom-size media.
CAUTION: Use only custom-size media that is supported by the printer. For more
information, see
Media specifications.
1. Lift the output tray.
2. Slide the paper width guide out as far as possible.
Chapter 1
16 Get started
3. If the media is too long, lift the latch on the front of the tray and lower the front of
the tray.
2
1
4. Insert the media print-side down along the right of the main tray. Make sure the
stack of media aligns with the right and back edges of the tray, and does not
exceed the line marking in the tray.
NOTE: Do not load media while the printer is printing.
5. Slide the media guides in the tray to adjust them for the media size that you have
loaded.
6. Lower the output tray.
7. Pull out the tray extender.
Maintain the printer
This section provides instructions for keeping the printer in top working condition.
Perform this maintenance procedure as necessary.
•
Clean the exterior
Clean the exterior
WARNING! Before cleaning the printer, turn off the power and unplug the power
cord from the electrical socket.
Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case.
Keep fluids away from the interior of the printer, as well as from the printer control
panel.
Maintain the printer 17
Update the printer
HP is always working to improve the performance of its printers and bring you the
latest features. If the printer is connected to a network and Web Services has been
enabled, you can check for and install printer updates.
To update the printer, complete the following steps:
1. Open the EWS. For more information, see
Embedded web server.
2. Click the Web Services tab, and then click Product Update in the Web Services
Settings section.
3. Click Check Now and follow the onscreen instructions.
TIP: To enable the printer to automatically check for updates, click the Web
Services tab, and then click Product Update. In the Auto Product Update
section, click On, and then click Apply.
Turn the printer off
Always turn off the printer by pressing (Power) button located on the printer. Wait
until the power light turns off before unplugging the power cord or turning off a power
strip.
CAUTION: If you incorrectly turn the printer off, the print carriage might not return
to the correct position causing printhead problems and print quality issues.
CAUTION: HP recommends that you replace any missing cartridges as soon as
possible to avoid print quality issues and possible extra ink usage or damage to the
ink system. Never turn off the printer when ink cartridges are missing.
Chapter 1
18 Get started
2Print
Most print settings are automatically handled by the software application. Change the
settings manually only when you want to change print quality, print on specific types of
paper, or use special features. For more information, see
Select print media.
Choose a print job to continue:
Print documents
Print brochures
Print on envelopes
Print photos
Print on special and custom-size paper
Print borderless documents
Print documents
Follow the instructions for your operating system.
•
Print documents (Windows)
•
Print documents (Mac OS X)
TIP: This printer includes HP ePrint, a free service from HP that allows you to print
documents on your HP ePrint-enabled printer anytime, from any location, and
without any additional software or printer drivers. For more information, see
HP
ePrint.
Print documents (Windows)
1. Load paper in the tray. For more information, see Load media.
2. On the File menu in your software application, click Print.
Print 19
3. Make sure the printer you want to use is selected.
4. To change settings, click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Change the paper orientation on the Layout tab, and paper source, media type,
paper size, and quality settings on the Paper/Quality tab. To print in black and
white, click the Advanced button, and then change the Print in Grayscale option.
6. Click OK.
7. Click Print or OK to begin printing.
Print documents (Mac OS X)
1. Load paper in the tray. For more information, see Load media.
2. Select a paper size:
a.From the File menu in your software application, click Page Setup.
NOTE: If you do not see a Page Setup menu item, go to step 3.
b. Make sure the printer you want to use is selected in the Format For pop-up
menu.
c. Select the paper size from the Paper Size pop-up menu, and then click OK.
3. From the File menu in your software application, click Print.
4. Make sure the printer you want to use is selected.
5. Select the paper size from the Paper Size pop-up menu (if available).
6. Change the print settings for the option provided in the pop-up menus, as
appropriate for your project.
NOTE: If you do not see any options, click the disclosure triangle next to the
Printer pop-up menu or click Show Details.
7. Click Print to begin printing.
Print brochures
Follow the instructions for your operating system.
•
Print brochures (Windows)
•
Print brochures (Mac OS X)
TIP: This printer includes HP ePrint, a free service from HP that allows you to print
documents on your HP ePrint-enabled printer anytime, from any location, and
without any additional software or printer drivers. For more information, see
HP
ePrint.
Print brochures (Windows)
NOTE: To set print settings for all print jobs, make the changes in the HP software
provided with the printer. For more information on the HP software, see
Printer
management tools.
Chapter 2
20 Print
1. Load paper in the tray. For more information, see Load media.
2. On the File menu in your software application, click Print.
3. Make sure the printer you want to use is selected.
4. To change settings, click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Change the paper orientation on the Layout tab, and paper source, media type,
paper size, and quality settings on the Paper/Quality tab. To print in black and
white, click the Advanced button, and then change the Print in Grayscale option.
6. Click OK.
7. Click Print or OK to begin printing.
Print brochures (Mac OS X)
1. Load paper in the tray. For more information, see Load media.
2. Select a paper size:
a.From the File menu in your software application, click Page Setup.
NOTE: If you do not see a Page Setup menu item, go to step 3.
b. Make sure the printer you want to use is selected in the Format For pop-up
menu.
c. Select the paper size from the Paper Size pop-up menu, and then click OK.
3. From the File menu in your software application, click Print.
4. Make sure the printer you want to use is selected.
5. Select the paper size from the Paper Size pop-up menu (if available).
6. Click Paper Type/Quality from the pop-up menu, and then select the following
settings:
• Paper Type: The appropriate brochure paper type
• Quality: Normal or Best
NOTE: If you do not see these options, click the disclosure triangle next to the
Printer pop-up menu or click Show Details.
7. Select any other print settings that you want, and then click Print to begin printing.
Print on envelopes
Avoid envelopes with the following characteristics:
• Very slick finish
• Self-stick adhesives, clasps, or windows
• Thick, irregular, or curled edges
• Areas that are wrinkled, torn, or otherwise damaged
Make sure the folds of envelopes you load in the printer are sharply creased.
NOTE: For more information about printing on envelopes, see the documentation
available with the software program you are using.
Print on envelopes 21
Follow the instructions for your operating system.
•
Print on envelopes (Windows)
•
Print on envelopes (Mac OS X)
Print on envelopes (Windows)
1. Load envelopes print-side down in the tray. For more information, see Load media.
2. On the File menu in your software application, click Print.
3. Make sure the printer you want to use is selected.
4. To change settings, click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. On the Layout tab, change the orientation to Landscape.
6. Click Paper/Quality, and then select the appropriate envelope type from the Paper
Size drop-down list.
TIP: You can change more options for the print job by using the features
available on the other tabs in the dialog box.
7. Click OK, and then click Print or OK to begin printing.
Print on envelopes (Mac OS X)
1. Load envelopes in the tray. For more information, see Load media.
2. Select a paper size:
a.From the File menu in your software application, click Page Setup.
NOTE: If you do not see a Page Setup menu item, go to step 3.
b. Make sure the printer you want to use is selected in the Format For pop-up
menu.
c. Select the appropriate envelope size from the Paper Size pop-up menu, and
then click OK.
3. From the File menu in your software application, click Print.
4. Make sure the printer you want to use is selected.
5. Select the appropriate envelope size in the Paper Size pop-up menu (if available).
6. Select the Orientation option.
NOTE: If you do not see these options, click the disclosure triangle next to the
Printer pop-up menu or click Show Details.
7. Select any other print settings that you want, and then click Print to begin printing.
Print photos
Do not leave unused photo paper in the input tray. The paper might start to curl, which
could impair the quality of your printout. Photo paper should be flat before printing.
Chapter 2
22 Print
Follow the instructions for your operating system.
•
Print photos on photo paper (Windows)
•
Print photos on photo paper (Mac OS X)
TIP: This printer includes HP ePrint, a free service from HP that allows you to print
documents on your HP ePrint-enabled printer anytime, from any location, and
without any additional software or printer drivers. For more information, see
HP
ePrint.
Print photos on photo paper (Windows)
1. Load paper in the tray. For more information, see Load media.
2. On the File menu in your software application, click Print.
3. Make sure the printer you want to use is selected.
4. To change settings, click the option that opens the printer Properties dialog box.
Depending on your software application, this option might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. On the Paper/Quality tab, select the appropriate photo paper type from the Media
drop-down menu.
6. Click Advanced, and then select Best or Maximum DPI from the Output Quality
drop-down menu.
7. To print the photo in black and white, click the Grayscale drop-down menu, and
then select one of the following options:
• High-Quality Grayscale: uses all the available colors to print your photo in
grayscale. This creates smooth and natural shades of gray.
• Black Ink Only: uses black ink to print your photo in grayscale. The gray
shading is created by varying patterns of black dots, which might result in a
grainy image.
8. Click OK, and then click Print or OK to begin printing.
Print photos on photo paper (Mac OS X)
1. Load paper in the tray. For more information, see Load media.
2. Select a paper size:
a.From the File menu in your software application, click Page Setup.
NOTE: If you do not see a Page Setup menu item, go to step 3.
b. Make sure the printer you want to use is selected in the Format For pop-up
menu.
c. Select the paper size from the Paper Size pop-up menu, and then click OK.
3. From the File menu in your software application, click Print.
4. Make sure the printer you want to use is selected.
5. Select the appropriate paper size from the Paper Size pop-up menu (if available).
Print photos 23
6. Click Paper Type/Quality from the pop-up menu, and then select the following
settings:
• Paper Type: The appropriate photo paper type
• Quality: Best or Maximum dpi
NOTE: If you do not see these options, click the disclosure triangle next to the
Printer pop-up menu or click Show Details.
7. If necessary, change the photo and color options:
a. Click the disclosure triangle beside Color Options and select the appropriate
Photo Fix options:
• Off: Applies no automatic adjustments to the image.
• Basic: Automatically focuses the image; moderately adjusts image
sharpness.
b. To print the photo in black and white, click Grayscale from the Color pop-up
menu, and then select one of the following options:
• High Quality: Uses all the available colors to print your photo in grayscale.
This creates smooth and natural shades of gray.
• Black Print Cartridge Only: Uses black ink to print your photo in
grayscale. The gray shading is created by varying patterns of black dots,
which might result in a grainy image.
8. Select any other print settings that you want, and then click Print to begin printing.
Print on special and custom-size paper
If your application supports custom-size paper, set the size in the application before
printing the document. If not, set the size in the printer driver. You might need to
reformat existing documents to print them correctly on custom-size paper.
Use only custom-size paper that is supported by the printer. For more information, see
Media specifications.
NOTE: Defining custom-size media sizes is only available in the HP printing
software in Mac OS X.
Follow the instructions for your operating system.
•
Print on special or custom-size paper (Mac OS X)
Print on special or custom-size paper (Mac OS X)
NOTE: Before you can print on custom-size paper, you must set up the custom
size in the HP software provided with the printer. For instructions, see
Set up
custom sizes (Mac OS X).
Chapter 2
24 Print
1. Load the appropriate paper in the tray. For more information, see Load media.
2. Select a paper size:
a.From the File menu in your software application, click Page Setup.
NOTE: If you do not see a Page Setup menu item, go to step 3.
b. Make sure the printer you want to use is selected in the Format For pop-up
menu.
c. Select the paper size from the Paper Size pop-up menu, and then click OK.
3. From the File menu in your software application, click Print.
4. Make sure the printer you want to use is selected.
5. Select the appropriate paper size from the Paper Size pop-up menu (if available).
6. Click Paper Handling from the pop-up menu.
7. Under Destination Paper Size, click Scale to fit paper size, and then select the
custom size.
8. Select any other print settings that you want, and then click Print to begin printing.
Set up custom sizes (Mac OS X)
1. Load paper in the tray. For more information, see Load media.
2. From the File menu in your software application, click Page Setup, and then make
sure the printer you want to use is selected in the Format For pop-up menu.
- OR From the File menu in your software application, click Print, and then make sure
the printer you want to use is selected.
3. Select Manage Custom Sizes in the Paper Size pop-up menu.
NOTE: If you do not see these options in the Print dialog, click the disclosure
triangle next to the Printer pop-up menu or click Show Details.
4. Click the + on the left side of the screen, double-click Untitled, and type a name for
the new, custom size.
5. In the Width and Height boxes, type the dimensions, and then set the margins, if
you want to customize them.
6. Click OK.
Print borderless documents
Borderless printing lets you print to the edges of certain photo media types and a range
of standard media sizes.
NOTE: You cannot print a borderless document if the paper type is set to Plain
paper.
NOTE: Before printing a borderless document, open the file in a software
application and assign the image size. Make sure the size corresponds to the
media size on which you are printing the image.
NOTE: Not all applications support borderless printing.
Print borderless documents 25
Follow the instructions for your operating system.
•
Print borderless documents (Windows)
•
Print borderless documents (Mac OS X)
Print borderless documents (Windows)
1. Load paper in the tray. For more information, see Load media.
2. On the File menu in your software application, click Print.
3. Make sure the printer you want to use is selected.
4. To change settings, click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Click the Paper/Quality tab, and then click the Advanced button.
6. In the Borderless Printing option, click Print Borderless, and then click the OK
button.
7. In the Media drop-down list, select the appropriate paper type.
8. Click OK, and then click Print or OK to begin printing.
Print borderless documents (Mac OS X)
1. Load paper in the tray. For more information, see Load media.
2. Select a borderless paper size:
a.From the File menu in your software application, click Page Setup.
NOTE: If you do not see a Page Setup menu item, go to step 3.
b. Make sure the printer you want to use is selected in the Format For pop-up
menu.
c. Select an available borderless paper size from the Paper Size pop-up menu,
and then click OK.
3. From the File menu in your software application, click Print.
4. Make sure the printer you want to use is selected.
5. Select the paper size from the Paper Size pop-up menu (if available).
6. Click Paper Type/Quality from the pop-up menu, and then select the following
settings:
• Paper Type: The appropriate paper type
• Quality: Best or Maximum dpi
NOTE: If you do not see these options, click the disclosure triangle next to the
Printer pop-up menu or click Show Details.
7. Make sure the Print Borderless check box is selected.
8. If necessary, click the disclosure triangle beside Color Options and select the
appropriate Photo Fix options:
• Off: Applies no automatic adjustments to the image.
• Basic: Automatically focuses the image; moderately adjusts image sharpness.
9. Select any other print settings that you want, and then click Print to begin printing.
Chapter 2
26 Print
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