HP 5200L User Manual

HP LaserJet 5200L Series printers
User Guide
HP LaserJet 5200L Series printers
User Guide
Copyright and License
Trademark Credits
© 2005 Copyright Hewlett-Packard Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Part number: Q7547-90907
Edition 1, 11/2005
Adobe® and PostScript are trademarks of Adobe Systems Incorporated.
Linux is a U.S. registered trademark of Linus Torvalds.
Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corp.
UNIX® is a registered trademark of The Open Group.
ENERGY STAR® and the ENERGY STAR® logo are U.S. registered marks of the United States Environmental Protection Agency.
HP Customer Care
Online Services
For 24-hour access to updated HP printer-specific software, product information, and support information through an Internet connection, go to the Web site:
HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop computing and printing products. Go to
Telephone support
HP provides free telephone support during the warranty period. For the telephone number for your country/region, see the flyer that shipped with the printer, or visit calling HP, have the following information ready: the product name and serial number, the date of purchase, and a description of the problem.
Software utilities, drivers, and electronic information
www.hp.com/go/lj5200l_software
The Web page for the drivers is in English, but you can download the drivers themselves in several languages.
HP direct ordering for accessories or supplies
instantsupport.hp.com.
www.hp.com/support/lj5200l.
www.hp.com/support/. Before
United States:
Canada:
Europe:
Asia-Pacific:
To order genuine HP parts or accessories, go to the HP Parts Store at and Canada only), or call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).
HP service information
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada).
Outside the United States and Canada, call the customer support number for your country/region. See the flyer that shipped in the box with the printer.
HP service agreements
Call 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).
For extended service, call 1-800-446-0522.
HP Easy Printer Care software
To check the printer status and settings and view troubleshooting information and online documentation, use the HP Easy Printer Care software. You must have performed a full software installation in order to use the HP Easy Printer Care software. See
software.
www.hp.com/sbso/product/supplies.
www.hp.ca/catalog/supplies
www.hp.com/supplies
www.hp.com/paper/
www.hp.com/buy/parts (U.S.
Using the HP Easy Printer Care
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HP support and information for Macintosh computers
Go to
www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service
for driver updates.
www.hp.com/go/mac-connect for products that are designed specifically for the Macintosh user.
Go to
iv HP Customer Care ENWW
Table of contents
1 Printer basics
Quick access to printer information ........................................................................................................2
Printer at a glance ...................................................................................................................................3
Features at a glance ...............................................................................................................................4
Walkaround .............................................................................................................................................5
Printer parts ...........................................................................................................................5
Interface ports ........................................................................................................................6
Printer software .......................................................................................................................................7
Printer drivers .........................................................................................................................7
Driver Autoconfiguration ........................................................................................7
Update Now ...........................................................................................................8
HP Driver Preconfiguration ...................................................................................8
Additional drivers ...................................................................................................................8
Opening the printer drivers ....................................................................................................9
Software for Macintosh computers ........................................................................................9
Installing Macintosh printing system software for direct connections (USB) ......10
To remove software from Macintosh operating systems ....................................10
UNIX .....................................................................................................................................11
Linux .....................................................................................................................................11
Utilities ..................................................................................................................................11
HP Easy Printer Care software ...........................................................................11
Other components and utilities ...........................................................................11
Selecting print media ............................................................................................................................12
Supported media sizes ........................................................................................................12
Supported media types ........................................................................................................13
2 Control panel
Overview ...............................................................................................................................................16
Control-panel layout .............................................................................................................................17
Using the control-panel menus .............................................................................................................19
To use the menus ................................................................................................................19
Show Me How menu ............................................................................................................................20
Retrieve Job menu ...............................................................................................................................21
Information menu ..................................................................................................................................22
Paper Handling menu ...........................................................................................................................23
Configure Device menu ........................................................................................................................25
Printing submenu .................................................................................................................25
Print Quality submenu .........................................................................................................27
System Setup submenu .......................................................................................................29
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I/O submenu ........................................................................................................................33
Resets submenu ..................................................................................................................34
Diagnostics menu .................................................................................................................................35
Service menu ........................................................................................................................................35
Changing printer-control-panel configuration settings ..........................................................................36
Changing control-panel settings ..........................................................................................36
To change a control-panel setting .......................................................................36
Tray-behavior options ..........................................................................................................36
Sleep Delay ..........................................................................................................................38
Personality ...........................................................................................................................39
Clearable warnings ..............................................................................................................39
Auto continue .......................................................................................................................39
Cartridge low ........................................................................................................................40
Cartridge-out response ........................................................................................................40
Jam recovery .......................................................................................................................41
RAM disk ..............................................................................................................................41
Language .............................................................................................................................42
3 Input/output (I/O) configuration
Parallel configuration ............................................................................................................................44
USB configuration .................................................................................................................................45
Connecting the USB cable ...................................................................................................45
4 Printing tasks
Controlling print jobs .............................................................................................................................48
Using print media ..................................................................................................................................50
Configuring output bins .........................................................................................................................51
Configuring trays ...................................................................................................................................53
Printing on special media .....................................................................................................................58
Source ..................................................................................................................................48
Type and Size ......................................................................................................................48
Priority for print settings .......................................................................................................49
Gaining access to printer driver settings .............................................................................49
Paper to avoid ......................................................................................................................50
Paper that can damage the printer ......................................................................................50
Printing to the top output bin ................................................................................................51
Printing to the rear output bin ..............................................................................................52
Loading tray 1 (multipurpose tray) .......................................................................................53
To load tray 1 ......................................................................................................53
Customizing tray 1 operation ...............................................................................................55
Loading tray 2 (250-sheet tray) ............................................................................................55
To load tray 2 ......................................................................................................55
Printing on letterhead, prepunched, or preprinted paper (single-sided) ..............................58
Guidelines for printing on letterhead or preprinted forms ...................................59
Printing on envelopes ..........................................................................................................59
To load envelopes in tray 1 .................................................................................60
Printing on labels .................................................................................................................61
Guidelines for printing on labels ..........................................................................61
Printing on transparencies ...................................................................................................62
Guidelines for printing on transparencies ...........................................................62
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Printing on rotated media .....................................................................................................62
Printing full-bleed images ....................................................................................................64
Printing on custom-size media .............................................................................................64
Guidelines for printing custom-size paper ..........................................................64
Setting custom paper sizes .................................................................................64
Loading custom-size media in tray 2 ..................................................................65
Printing on vellum ................................................................................................................66
Printing on glossy paper ......................................................................................................67
Colored paper ......................................................................................................................67
Heavy paper .........................................................................................................................67
HP LaserJet Tough paper ....................................................................................................67
Recycled paper ....................................................................................................................68
Printing and paper storage environment ..............................................................................................69
Printing on both sides (duplexing) ........................................................................................................70
Paper orientation for printing on both sides .........................................................................70
Layout options for printing on both sides .............................................................................70
To print on both sides ..........................................................................................................71
Using features in the Windows printer driver .......................................................................................73
Creating and using quick sets ..............................................................................................73
Using watermarks ................................................................................................................74
Resizing documents .............................................................................................................74
Setting a custom paper size from the printer driver .............................................................74
Using different paper and printing covers ............................................................................75
Printing a blank first page ....................................................................................................75
Printing multiple pages on one sheet of paper ....................................................................75
Using features in the Macintosh printer driver ......................................................................................77
Creating and using presets ..................................................................................................77
Printing a cover page ...........................................................................................................77
Printing multiple pages on one sheet of paper ....................................................................78
Printing on both sides of the paper ......................................................................................78
Managing special printing situations ....................................................................................................80
Printing a different first page ................................................................................................8 0
Stopping a print request .......................................................................................................80
To stop the current print job from the printer control panel .................................80
To stop the current print job from the software program ....................................80
Managing stored jobs ...........................................................................................................................81
Managing memory ................................................................................................................................82
5 Managing the printer
Using printer information pages ...........................................................................................................84
Using the HP Easy Printer Care software ............................................................................................85
Supported operating systems ..............................................................................................85
Supported browsers .............................................................................................................85
To open the HP Easy Printer Care software .......................................................................85
HP Easy Printer Care software sections .............................................................................85
Using the HP Printer Utility for Macintosh ............................................................................................87
Opening the HP Printer Utility ..............................................................................................87
HP Printer Utility features ....................................................................................................87
6 Maintenance
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Managing supplies ................................................................................................................................90
Replacing supplies and parts ...............................................................................................................92
Cleaning the printer ..............................................................................................................................95
7 Problem solving
Basic troubleshooting checklist ............................................................................................................98
Troubleshooting flowchart ....................................................................................................................99
Solving general printing problems ......................................................................................................103
Control-panel message types .............................................................................................................106
Control-panel messages .....................................................................................................................107
Guidelines for using paper ..................................................................................................................119
Printing special pages ........................................................................................................................120
Common causes of jams ....................................................................................................................121
Jam locations ......................................................................................................................................122
Clearing jams ......................................................................................................................................123
Troubleshooting print-quality problems ..............................................................................................129
Supplies life ..........................................................................................................................90
Approximate print-cartridge replacement intervals ..............................................................90
Managing the print cartridge ................................................................................................90
Print-cartridge life expectancy .............................................................................90
Print-cartridge storage .........................................................................................90
HP print cartridges ..............................................................................................90
HP policy on non-HP print cartridges ..................................................................90
Print-cartridge authentication ..............................................................................91
HP fraud hotline and Web site ............................................................................91
Supply replacement guidelines ............................................................................................92
Changing the print cartridge ................................................................................................92
To change the print cartridge ..............................................................................92
To clean the printer using the printer control panel .............................................................95
Factors that affect printer performance ...............................................................................98
Step 1: Does READY appear on the control-panel display? ...............................................99
Step 2: Can you print a configuration page? .......................................................................99
Step 3: Can you print from a program? .............................................................................100
Step 4: Does the job print as expected? ............................................................................101
Step 5: Does the printer select the trays? .........................................................................102
Jam recovery .....................................................................................................................122
Clearing jams from the input-tray areas ............................................................................123
Clearing jams from the print-cartridge area .......................................................................124
Clearing jams from the output-bin areas ...........................................................................126
Solving repeated jams .......................................................................................................127
Print-quality problems associated with media ...................................................................129
Print-quality problems associated with the environment ...................................................129
Print-quality problems associated with jams ......................................................................129
Image defect examples ......................................................................................................129
Light print (partial page) .....................................................................................................131
Light print (entire page) ......................................................................................................131
Specks ...............................................................................................................................131
Dropouts ............................................................................................................................132
Lines ...................................................................................................................................132
Gray background ...............................................................................................................133
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Toner smear .......................................................................................................................133
Loose toner ........................................................................................................................134
Repeating defects ..............................................................................................................134
Repeating image ................................................................................................................135
Misformed characters ........................................................................................................135
Page skew .........................................................................................................................135
Curl or wave .......................................................................................................................136
Wrinkles or creases ...........................................................................................................136
Vertical white lines .............................................................................................................137
Tire tracks ..........................................................................................................................137
White spots on black ..........................................................................................................138
Scattered lines ...................................................................................................................138
Blurred print .......................................................................................................................139
Random image repetition ...................................................................................................139
Troubleshooting common Windows problems ..................................................................................141
Troubleshooting common Macintosh problems .................................................................................142
Troubleshooting Linux problems ........................................................................................................144
Troubleshooting common PostScript problems .................................................................................145
General problems ..............................................................................................................145
Appendix A Supplies and accessories
Ordering parts, accessories, and supplies .........................................................................................148
Ordering directly from HP ..................................................................................................148
Ordering through service or support providers ..................................................................148
Ordering directly through the HP Easy Printer Care software ...........................................148
Part numbers ......................................................................................................................................149
Print cartridge .....................................................................................................................149
Memory ..............................................................................................................................149
Cables and interfaces ........................................................................................................149
Print media .........................................................................................................................149
Appendix B Service and support
Hewlett-Packard limited warranty statement ......................................................................................153
Print cartridge, transfer unit, and fuser limited warranty statement ...................................................154
Customer Self Repair Warranty Service ............................................................................................155
HP maintenance agreements .............................................................................................................156
On-site service agreements ...............................................................................................156
Next-day on-site service ....................................................................................156
Weekly (volume) on-site service .......................................................................156
Repacking the printer .........................................................................................................156
Extended warranty .............................................................................................................157
Appendix C Specifications
Physical specifications ........................................................................................................................160
Electrical specifications ......................................................................................................................160
Acoustic emissions .............................................................................................................................160
Operating environment .......................................................................................................................161
Paper specifications ...........................................................................................................................162
Envelopes ..........................................................................................................................162
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Envelopes with double side seams ...................................................................163
Envelopes with adhesive strips or flaps ............................................................163
Envelope margins .............................................................................................163
Envelope storage ..............................................................................................163
Labels .................................................................................................................................164
Label construction .............................................................................................164
Transparencies ..................................................................................................................164
Appendix D Regulatory information
FCC regulations ..................................................................................................................................166
Environmental product stewardship program .....................................................................................167
Protecting the environment ................................................................................................167
Ozone production ...............................................................................................................167
Power consumption ...........................................................................................................167
Toner consumption ............................................................................................................167
Paper use ...........................................................................................................................167
Plastics ...............................................................................................................................167
HP LaserJet printing supplies ............................................................................................167
HP printing supplies returns and recycling program information .......................................168
Paper ..................................................................................................................................168
Material restrictions ............................................................................................................168
Disposal of waste equipment by users in private households in the European Union .....169
Material Safety Data Sheet (MSDS) ..................................................................................169
For more information ..........................................................................................................169
Declaration of conformity ....................................................................................................................171
Declaration of conformity ...................................................................................................171
Safety statements ...............................................................................................................................172
Laser safety .......................................................................................................................172
Canadian DOC regulations ................................................................................................172
VCCI statement (Japan) ....................................................................................................172
Power cord statement (Japan) ...........................................................................................172
EMI statement (Korea) .......................................................................................................172
Laser statement for Finland ...............................................................................................173
Appendix E Working with memory
Overview .............................................................................................................................................176
Installing printer memory ....................................................................................................................177
To install printer memory ...................................................................................................177
Checking DIMM installation ................................................................................................................182
Saving resources (permanent resources) ..........................................................................................183
Enabling memory for Windows ...........................................................................................................184
Appendix F Printer commands
Understanding PCL 6 and PCL 5e printer command syntax .............................................................186
Combining escape sequences ...........................................................................................186
Using escape characters ...................................................................................................187
Selecting PCL 6 and PCL 5 fonts ......................................................................................187
Common PCL 6 and PCL 5 printer commands .................................................................188
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Glossary .............................................................................................................................................................193
Index....................................................................................................................................................................195
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1 Printer basics

Now that the printer is set up and ready to use, take a few moments to familiarize yourself with the printer. This chapter contains basic information about the printer features:
Quick access to printer information
Printer at a glance
Features at a glance
Walkaround
Printer software
Selecting print media
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Quick access to printer information

Several references are available for use with this printer. See www.hp.com/support/lj5200l.
Guide
Getting started guide Provides step-by-step instructions for installing and setting up the printer.
User guide Provides detailed information for using and troubleshooting the printer. Available on the
Online Help Provides information about options that are available in the printer drivers. To view a
Description
printer CD.
Help file, open the online Help through the printer driver.
2 Chapter 1 Printer basics ENWW

Printer at a glance

HP LaserJet 5200L
Prints up to 25 pages-per-minute (ppm)
32 megabytes (MB) of random access memory (RAM), upgradable up to 128 MB
100-sheet multipurpose tray (tray 1), 250-sheet input tray (tray 2), and 250-sheet output bin
Hi-Speed universal serial bus (USB) 2.0 port and IEEE 1284-compliant parallel port
One open dual inline memory module (DIMM) slot
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Features at a glance

Feature Description
Performance
User interface
Printer drivers
Resolution
Storage features
Fonts 80 internal fonts available for both PCL and PostScript 3 emulation
Accessories
Connectivity
460 MHz processor
Control-panel help
Show Me How help topics in the control panel
HP Easy Printer Care software (a Windows®-based status and troubleshooting tool)
Windows and Macintosh printer drivers
HP PCL 5e
HP PCL 6
PostScript® 3 emulation
Produces 600-dots-per-inch (dpi) print quality for fast, high-quality printing of business text
and graphics
Fonts, forms, and other macros
Job retention
80 printer-matching screen fonts in TrueType format available with the software solution
100-pin 133 MHz dual inline memory modules (DIMMs)
IEEE 1284-compliant parallel connection
Environmental features
Supplies
Accessibility
Hi-Speed USB 2.0 connection
Sleep delay setting
ENERGY STAR® qualified
The supplies status page contains information about toner level, page count, and estimated
pages remaining.
The printer checks for and authentic HP print cartridge at cartridge installation.
Internet-enabled supply-ordering capabilities (using HP Easy Printer Care software)
The online user guide is compatible with text screen-readers.
The print cartridge can be installed and removed by using one hand.
All doors and covers can be opened by using one hand.
Media can be loaded in tray 1 by using one hand.
4 Chapter 1 Printer basics ENWW

Walkaround

Printer parts

Before using the printer, familiarize yourself with the parts of the printer.
1
2
3 4
5
1 Top output bin
2 Long-media extension
Latch to open the front cover (provides access to the print cartridge)
3
Tray 1 (pull to open)
4
5 Tray 2
6 Control panel
7 Right-side cover (provides access to DIMMs)
7
6
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Walkaround 5
10
8
8 On/off switch
9 Interface ports (see Interface ports)
10 Rear output bin (pull to open)
9

Interface ports

The printer has two ports for connecting to a computer.
1
2
1 IEEE 1284B-compliant parallel connection
2 Hi-Speed USB 2.0 connection
6 Chapter 1 Printer basics ENWW

Printer software

The printing-system software is included with the printer. See the getting started guide for installation instructions.
The printing system includes software for end users and network administrators, and printer drivers for access to the printer features and communication with the computer.
NOTE For a list of printer drivers and updated HP printer software, go to www.hp.com/go/ lj5200l_software.

Printer drivers

Printer drivers allow you to gain access to the printer features and allow the computer to communicate with the printer (using a printer language). Check the installation notes and readme files on the printer CD for additional software and languages.
The HP LaserJet 5200L printer uses the PCL 5e, PCL 6, and PostScript 3 emulation printer description language (PDL) drivers.
Use the PCL 6 printer driver for the best overall performance.
Use the PCL 5 printer driver for general office printing.
Use the PS driver for printing from PostScript-based programs, for compatibility with PostScript
Level 3 needs, or for PS flash font support.
Operating system
Windows 98, Windows Millennium (Me)
Windows 2000
Windows XP (32-bit)
Windows Server 2003 (32-bit)
Windows Server 2003 (64-bit)
Mac OS X V10.2 and later
1
Not all printer features are available from all drivers or operating systems.
2
For Windows 2000 and Windows XP (32-bit and 64-bit), download the PCL 5 driver from www.hp.com/go/lj5200l_software.
3
For Windows XP (64-bit), download the PCL 6 driver from www.hp.com/go/lj5200l_software.
1
2
3
PCL 5e PCL 6 PS 3 emulation
The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.
Driver Autoconfiguration
The HP LaserJet PCL 6 and PCL 5e drivers for Windows and the PS drivers for Windows 2000 and Windows XP feature automatic discovery and driver configuration for printer accessories at the time of installation. Accessories that the Driver Autoconfiguration supports are dual inline memory modules (DIMMs). If the environment supports bidirectional communication, the installer presents
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Driver Autoconfiguration as an installable component by default for a typical installation and for a custom installation.
Update Now
If you have modified the configuration of the HP LaserJet 5200L printer since installation, the driver can be automatically updated with the new configuration in environments that support bidirectional communication. To change the configuration automatically, complete the following steps:
1. On the Windows taskbar, click Start, and then click Printers. Right-click the printer, and then
click Properties.
2. In the Properties dialog box, click the Device Settings tab.
3. Under Installable Options, click Automatic Configuration.
4. In the drop-down box, click Update Now, and then click Apply.
NOTE The Update Now feature is not supported in environments where shared
Windows NT® 4.0, Windows 2000, or Windows XP clients are connected to Windows NT 4.0, Windows 2000, or Windows XP hosts.
HP Driver Preconfiguration
HP Driver Preconfiguration is a software architecture and set of tools that you can use to customize and distribute HP software in managed corporate printing environments. Using HP Driver Preconfiguration, information technology (IT) administrators can preconfigure the printing and device defaults for HP printer drivers before installing the drivers. For more information, see the HP Driver Preconfiguration Support Guide, which is available at
www.hp.com/support/lj5200l.

Additional drivers

The following drivers are not included on the CD, but are available from www.hp.com/go/
lj5200l_software.
UNIX® model scripts
Linux drivers
8 Chapter 1 Printer basics ENWW

Opening the printer drivers

Operating System To change the settings for all
Windows 98 and Me 1. On the File menu in the
Windows 2000, XP, and Server 2003
Mac OS X V10.2 or later
print jobs until the software program is closed
software program, click Print.
2. Select the driver, and then
click Properties.
The steps can vary; this procedure is most common.
1. On the File menu in the
software program, click Print.
2. Select the driver, and then
click Properties or Preferences.
The steps can vary; this procedure is most common.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various pop-up menus.
To change the default settings for all print jobs
1. Click Start, click Settings,
and then click Printers.
2. Right-click the driver icon,
and then select Properties.
1. Click Start, click Settings,
and then click Printers or Printers and Faxes.
2. Right-click the driver icon,
and then select Printing Preferences.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various pop-up menus.
3. On the Presets pop-up
menu, click Save as and type a name for the preset.
To change the product configuration settings
1. Click Start, click Settings,
and then click Printers.
2. Right-click the driver icon,
and then select Properties.
3. Click the Configure tab.
1. Click Start, click Settings,
and then click Printers or Printers and Faxes.
2. Right-click the driver icon,
and then select Properties.
3. Click the Device Settings
tab.
1. In the Finder, on the Go
menu, click Applications.
2. Open Utilities, and then
open Print Center (Mac OS X V10.2) or Printer Setup Utility (Mac OS X V10.3 or Mac OS X V10.4).
3. Click on the print queue.
These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.
4. On the Printers menu,
click Show Info.
5. Click the Installable
Options menu.
NOTE Configuration
settings might not be available in Classic mode.

Software for Macintosh computers

The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers.
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The printing system software includes the following components:
PostScript Printer Description (PPD) files
The PPDs, in combination with the Apple PostScript printer drivers, provide access to printer features. Use the Apple PostScript printer driver that comes with the computer.
HP Printer Utility
Use the HP Printer Utility to set up printer features that are not available in the printer driver:
Name the printer.
Assign an internet protocol (IP) address to the printer.
Download files and fonts.
You can use the HP Printer Utility when your printer uses a universal serial bus (USB) cable. For more information, see
NOTE The HP Printer Utility is supported for Mac OS X V10.2 or later.
Using the HP Printer Utility for Macintosh.
Installing Macintosh printing system software for direct connections (USB)
NOTE Macintosh computers do not support parallel port connections.
The Apple PostScript driver must be installed in order to use the PPD files. Use the Apple PostScript driver that came with your Macintosh computer.
1. Connect a USB cable between the USB port on the printer and the USB port on the computer.
Use a standard 2-meter (6.56-foot) USB cable.
2. Insert the printer CD into the CD-ROM drive and run the installer. If the CD menu not run
automatically, double-click the CD icon on the desktop.
3. Double-click the Installer icon in the HP LaserJet Installer folder.
4. Follow the instructions on the computer screen.
USB queues are created automatically when the printer is attached to the computer. However, the queue will use a generic PPD if the installer has not been run before the USB cable is connected. Complete the following steps to change the queue PPD.
5. Open the Print Center or Printer Setup Utility.
6. Select the correct printer queue, and then click Show Info to open the Printer Info dialog box.
7. In the pop-up menu, select Printer Model, and then, in the pop-up menu in which Generic is
selected, select the correct PPD for the printer.
8. Print a test page from any software program to make sure that the software is correctly installed.
If installation fails, reinstall the software. If this fails, see the installation notes or late-breaking readme files on the printer CD or the flyer that came in the printer box for help.
To remove software from Macintosh operating systems
To remove the software from a Macintosh computer, drag the PPD files to the trash can.
10 Chapter 1 Printer basics ENWW

UNIX

For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download the HP Jetdirect printer installer for UNIX.

Linux

For information, go to www.hp.com/go/linuxprinting.

Utilities

The printer is equipped with several utilities that make it easy to monitor and manage the printer.
HP Easy Printer Care software
The HP Easy Printer Care software is a program that you can use for the following tasks:
Checking the printer status
Checking the supplies status
Setting up alerts
Viewing printer documentation
Gaining access to troubleshooting and maintenance tools
Perform a complete software installation in order to use the HP Easy Printer Care software.
Other components and utilities
Windows Macintosh OS
Software installer — automates the printing system
installation
Online Web registration
PostScript Printer Description files (PPDs) — use with
the Apple PostScript drivers that come with the Mac OS
The HP Printer Utility—change printer settings, view
status, and set up printer-event notification from a Mac. This utility is supported for Mac OS X V10.2 and later.
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Selecting print media

This printer accepts a variety of media, such as cut-sheet paper, including up to 100% recycled fiber content paper; envelopes; labels; transparencies; and custom-size paper. Properties such as weight, composition, grain, and moisture content are important factors that affect printer performance and output quality. Paper that does not meet the guidelines that are outlined in this manual can cause the following problems:
Poor print quality
Increased jams
Premature wear on the printer, requiring repair
NOTE Some paper might meet all of the guidelines in this manual and still not produce
satisfactory results. This might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control. Before purchasing large quantities of media, make sure that it meets the requirements that are specified in this user guide and in the HP LaserJet Printer Family Print Media Guide, which is available for download at buying large quantities.
CAUTION Using media that does not meet HP specifications can cause problems for the
printer, requiring repair. This repair is not covered by the HP warranty or service agreements.
http://www.hp.com/support/ljpaperguide. Always test paper before

Supported media sizes

Media size Dimensions Tray 1 Tray 2
Letter 216 x 279 mm (8.5 x 11 in)
60 to 199 g/m
Letter-R 279 x 216 mm (11 x 8.5 in)
A4 211 x 297 mm (8.3 x 11.7 in)
A4-R 297 x 211 mm (11.7 x 8.3 in)
Legal 216 x 356 mm (8.5 x 14 in)
Executive 185 x 267 mm (7.3 x 10.5 in)
Executive (JIS) 216 x 330 mm (8.5 x 13 in)
A5 147 x 211 mm (5.8 x 8.3 in)
B5 (JIS) 183 x 257 mm (7.2 x 10.1 in)
11 x 17 279 x 432 mm (11 x 17 in)
2
(16 to 53 lb)
Duplex
1
A3 297 x 419 mm (11.7 x 16.5 in)
12 Chapter 1 Printer basics ENWW
Media size Dimensions Tray 1 Tray 2
B4 (JIS) 257 x 363 mm (10.1 x 14.3 in)
8K 269 x 391 mm (10.6 x 15.4 in)
8K 259 x 368 mm (10.2 x 14.5 in)
8K 273 x 394 mm (10.75 x 15.5 in)
16K 184 x 260 mm (7.24 x 10.24 in)
16K 195 x 270 mm (7.68 x 10.63 in)
16K 273 x 197 mm (10.75 x 7.75 in)
Statement 140 x 216 mm (5.5 x 8.5 in)
12 x 18 305 x 457 mm (12 x 18 in)
A6 105 x 148 mm (4.14 x 5.83 in)
RA3 305 x 430 mm (12 x 16.93 in)
Duplex
1
B6 128 x 182 mm (5.1 x 7.2 in)
S Postcard (JIS) 100 x 148 mm (3.94 x 5.83 in)
D Postcard (JIS) 148 x 200 mm (5.83 x 7.87 in)
Envelope #10
105 x 241 mm (4.13 x 9.5 in)
Envelope Monarch 98 x 191 mm (3.87 x 7.5 in)
Envelope C5 162 x 229 mm (6.38 x 9 in)
Envelope DL 110 x 220 mm (4.33 x 8.66 in)
Envelope B5 176 x 250 mm (6.93 x 9.84 in)
Custom
1
For more information about duplexing, see Printing on both sides (duplexing).
For more information about using print media, see Paper specifications.

Supported media types

Media type Weight Tray 1 Tray 2
Plain
60 to 199 g/m
2
(16 to 53 lb)
Duplex
1
ENWW Selecting print media 13
Media type Weight Tray 1 Tray 2
Duplex
1
Plain
Preprinted
Letterhead
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb)
Transparency 0.10 to 0.14 mm thick (4.7 to
5 mils thick)
Prepunched
Bond
Recycled
Envelopes
Colored paper
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb)
75 to 90 g/m2 (20 to 24 lb)
60 to 120 g/m2 (16 to 32 lb)
Labels 0.10 to 0.14 mm thick (4.7 to
5 mils thick)
Cardstock
135 to 176 g/m2 (36 to 47 lb)
Rough
Light
Vellum
60 to 75 g/m2 (16 to 20 lb)
60 to 120 g/m2 (16 to 32 lb)
Tough Paper 0.10 to 0.14 mm thick (4.7 to
5 mils thick)
Postcard
Custom
1
For more information about duplexing, see Printing on both sides (duplexing).
135 to 176 g/m2 (36 to 47 lb)
60 to 199 g/m2 (16 to 53 lb)
14 Chapter 1 Printer basics ENWW

2 Control panel

This section explains the printer control panel and menus:
Overview
Control-panel layout
Using the control-panel menus
Show Me How menu
Retrieve Job menu
Information menu
Paper Handling menu
Configure Device menu
Diagnostics menu
Service menu
Changing printer-control-panel configuration settings
ENWW 15

Overview

You can perform most routine printing tasks from the computer by using the program or printer driver. These two methods are the most convenient way to control the printer, and they will override the printer-control-panel settings. See the Help file for your program, or, for more information about gaining access to the printer driver, see
You can also control the printer by changing settings at the printer control panel. Use the control panel to gain access to printer features that the program or printer driver do not support.
You can print a menu map at the printer control panel that shows the settings with the currently selected values (see
Some menus or menu items appear only if certain options are installed in the printer.
Opening the printer drivers.
Using printer information pages).
16 Chapter 2 Control panel ENWW
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