Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Part number: Q7547-90907
Edition 1, 11/2005
Adobe® and PostScript are trademarks of
Adobe Systems Incorporated.
Linux is a U.S. registered trademark of
Linus Torvalds.
Microsoft®, Windows®, and Windows NT®
are U.S. registered trademarks of Microsoft
Corp.
UNIX® is a registered trademark of The
Open Group.
ENERGY STAR® and the ENERGY
STAR® logo are U.S. registered marks of
the United States Environmental Protection
Agency.
HP Customer Care
Online Services
For 24-hour access to updated HP printer-specific software, product information, and support
information through an Internet connection, go to the Web site:
HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for
desktop computing and printing products. Go to
Telephone support
HP provides free telephone support during the warranty period. For the telephone number for your
country/region, see the flyer that shipped with the printer, or visit
calling HP, have the following information ready: the product name and serial number, the date of
purchase, and a description of the problem.
Software utilities, drivers, and electronic information
www.hp.com/go/lj5200l_software
The Web page for the drivers is in English, but you can download the drivers themselves in several
languages.
HP direct ordering for accessories or supplies
instantsupport.hp.com.
www.hp.com/support/lj5200l.
www.hp.com/support/. Before
United States:
●
Canada:
●
Europe:
●
Asia-Pacific:
●
To order genuine HP parts or accessories, go to the HP Parts Store at
and Canada only), or call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).
HP service information
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada).
Outside the United States and Canada, call the customer support number for your country/region.
See the flyer that shipped in the box with the printer.
HP service agreements
Call 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).
For extended service, call 1-800-446-0522.
HP Easy Printer Care software
To check the printer status and settings and view troubleshooting information and online
documentation, use the HP Easy Printer Care software. You must have performed a full software
installation in order to use the HP Easy Printer Care software. See
software.
www.hp.com/sbso/product/supplies.
www.hp.ca/catalog/supplies
www.hp.com/supplies
www.hp.com/paper/
www.hp.com/buy/parts (U.S.
Using the HP Easy Printer Care
ENWWiii
HP support and information for Macintosh computers
Go to
www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service
for driver updates.
www.hp.com/go/mac-connect for products that are designed specifically for the Macintosh user.
Go to
ivHP Customer CareENWW
Table of contents
1 Printer basics
Quick access to printer information ........................................................................................................2
Printer at a glance ...................................................................................................................................3
Features at a glance ...............................................................................................................................4
Diagnostics menu .................................................................................................................................35
Service menu ........................................................................................................................................35
Guidelines for using paper ..................................................................................................................119
Printing special pages ........................................................................................................................120
Common causes of jams ....................................................................................................................121
Jam locations ......................................................................................................................................122
Now that the printer is set up and ready to use, take a few moments to familiarize yourself with the
printer. This chapter contains basic information about the printer features:
Quick access to printer information
●
Printer at a glance
●
Features at a glance
●
Walkaround
●
Printer software
●
Selecting print media
●
ENWW1
Quick access to printer information
Several references are available for use with this printer. See www.hp.com/support/lj5200l.
Guide
Getting started guideProvides step-by-step instructions for installing and setting up the printer.
User guideProvides detailed information for using and troubleshooting the printer. Available on the
Online HelpProvides information about options that are available in the printer drivers. To view a
Description
printer CD.
Help file, open the online Help through the printer driver.
2Chapter 1 Printer basicsENWW
Printer at a glance
HP LaserJet 5200L
●
Prints up to 25 pages-per-minute (ppm)
●
32 megabytes (MB) of random access memory (RAM), upgradable up to 128 MB
●
100-sheet multipurpose tray (tray 1), 250-sheet input tray (tray 2), and 250-sheet output bin
●
Hi-Speed universal serial bus (USB) 2.0 port and IEEE 1284-compliant parallel port
One open dual inline memory module (DIMM) slot
●
ENWWPrinter at a glance3
Features at a glance
FeatureDescription
Performance
User interface
Printer drivers
Resolution
Storage features
Fonts●80 internal fonts available for both PCL and PostScript 3 emulation
Accessories
Connectivity
●
460 MHz processor
Control-panel help
●
Show Me How help topics in the control panel
●
HP Easy Printer Care software (a Windows®-based status and troubleshooting tool)
●
Windows and Macintosh printer drivers
●
HP PCL 5e
●
HP PCL 6
●
PostScript® 3 emulation
●
Produces 600-dots-per-inch (dpi) print quality for fast, high-quality printing of business text
●
and graphics
Fonts, forms, and other macros
●
Job retention
●
●
80 printer-matching screen fonts in TrueType format available with the software solution
The supplies status page contains information about toner level, page count, and estimated
●
pages remaining.
The printer checks for and authentic HP print cartridge at cartridge installation.
●
●
Internet-enabled supply-ordering capabilities (using HP Easy Printer Care software)
The online user guide is compatible with text screen-readers.
●
The print cartridge can be installed and removed by using one hand.
●
●All doors and covers can be opened by using one hand.
●
Media can be loaded in tray 1 by using one hand.
4Chapter 1 Printer basicsENWW
Walkaround
Printer parts
Before using the printer, familiarize yourself with the parts of the printer.
1
2
3
4
5
1Top output bin
2Long-media extension
Latch to open the front cover (provides access to the print cartridge)
3
Tray 1 (pull to open)
4
5Tray 2
6Control panel
7Right-side cover (provides access to DIMMs)
7
6
ENWW
Walkaround5
10
8
8On/off switch
9Interface ports (see Interface ports)
10Rear output bin (pull to open)
9
Interface ports
The printer has two ports for connecting to a computer.
1
2
1IEEE 1284B-compliant parallel connection
2Hi-Speed USB 2.0 connection
6Chapter 1 Printer basicsENWW
Printer software
The printing-system software is included with the printer. See the getting started guide for installation
instructions.
The printing system includes software for end users and network administrators, and printer drivers
for access to the printer features and communication with the computer.
NOTEFor a list of printer drivers and updated HP printer software, go to www.hp.com/go/
lj5200l_software.
Printer drivers
Printer drivers allow you to gain access to the printer features and allow the computer to
communicate with the printer (using a printer language). Check the installation notes and readme
files on the printer CD for additional software and languages.
The HP LaserJet 5200L printer uses the PCL 5e, PCL 6, and PostScript 3 emulation printer
description language (PDL) drivers.
Use the PCL 6 printer driver for the best overall performance.
●
Use the PCL 5 printer driver for general office printing.
●
Use the PS driver for printing from PostScript-based programs, for compatibility with PostScript
●
Level 3 needs, or for PS flash font support.
Operating system
Windows 98, Windows Millennium (Me)
Windows 2000
Windows XP (32-bit)
Windows Server 2003 (32-bit)
Windows Server 2003 (64-bit)
Mac OS X V10.2 and later
1
Not all printer features are available from all drivers or operating systems.
2
For Windows 2000 and Windows XP (32-bit and 64-bit), download the PCL 5 driver from www.hp.com/go/lj5200l_software.
3
For Windows XP (64-bit), download the PCL 6 driver from www.hp.com/go/lj5200l_software.
1
2
3
PCL 5ePCL 6PS 3 emulation
The printer drivers include online Help that has instructions for common printing tasks and also
describes the buttons, checkboxes, and drop-down lists that are in the printer driver.
Driver Autoconfiguration
The HP LaserJet PCL 6 and PCL 5e drivers for Windows and the PS drivers for Windows 2000 and
Windows XP feature automatic discovery and driver configuration for printer accessories at the time
of installation. Accessories that the Driver Autoconfiguration supports are dual inline memory
modules (DIMMs). If the environment supports bidirectional communication, the installer presents
ENWWPrinter software7
Driver Autoconfiguration as an installable component by default for a typical installation and for a
custom installation.
Update Now
If you have modified the configuration of the HP LaserJet 5200L printer since installation, the driver
can be automatically updated with the new configuration in environments that support bidirectional
communication. To change the configuration automatically, complete the following steps:
1.On the Windows taskbar, click Start, and then click Printers. Right-click the printer, and then
click Properties.
2.In the Properties dialog box, click the Device Settings tab.
4.In the drop-down box, click Update Now, and then click Apply.
NOTE The Update Now feature is not supported in environments where shared
Windows NT® 4.0, Windows 2000, or Windows XP clients are connected to Windows NT 4.0,
Windows 2000, or Windows XP hosts.
HP Driver Preconfiguration
HP Driver Preconfiguration is a software architecture and set of tools that you can use to customize
and distribute HP software in managed corporate printing environments. Using HP Driver
Preconfiguration, information technology (IT) administrators can preconfigure the printing and device
defaults for HP printer drivers before installing the drivers. For more information, see the HP DriverPreconfiguration Support Guide, which is available at
www.hp.com/support/lj5200l.
Additional drivers
The following drivers are not included on the CD, but are available from www.hp.com/go/
lj5200l_software.
UNIX® model scripts
●
Linux drivers
●
8Chapter 1 Printer basicsENWW
Opening the printer drivers
Operating SystemTo change the settings for all
Windows 98 and Me1.On the File menu in the
Windows 2000, XP,
and Server 2003
Mac OS X V10.2 or
later
print jobs until the software
program is closed
software program, click
Print.
2.Select the driver, and then
click Properties.
The steps can vary; this
procedure is most common.
1.On the File menu in the
software program, click
Print.
2.Select the driver, and then
click Properties or
Preferences.
The steps can vary; this
procedure is most common.
1.On the File menu, click
Print.
2.Change the settings that
you want on the various
pop-up menus.
To change the default
settings for all print jobs
1.Click Start, click Settings,
and then click Printers.
2.Right-click the driver icon,
and then select Properties.
1.Click Start, click Settings,
and then click Printers orPrinters and Faxes.
2.Right-click the driver icon,
and then select PrintingPreferences.
1.On the File menu, click
Print.
2.Change the settings that
you want on the various
pop-up menus.
3.On the Presets pop-up
menu, click Save as and
type a name for the preset.
To change the product
configuration settings
1.Click Start, click Settings,
and then click Printers.
2.Right-click the driver icon,
and then select Properties.
3.Click the Configure tab.
1.Click Start, click Settings,
and then click Printers orPrinters and Faxes.
2.Right-click the driver icon,
and then select Properties.
3.Click the Device Settings
tab.
1.In the Finder, on the Go
menu, click Applications.
2.Open Utilities, and then
open Print Center (Mac
OS X V10.2) or PrinterSetup Utility (Mac OS X
V10.3 or Mac OS X V10.4).
3.Click on the print queue.
These settings are saved in the
Presets menu. To use the new
settings, you must select the
saved preset option every time
you open a program and print.
4.On the Printers menu,
click Show Info.
5.Click the Installable
Options menu.
NOTE Configuration
settings might not be
available in Classic
mode.
Software for Macintosh computers
The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions
(PDEs), and the HP Printer Utility for use with Macintosh computers.
ENWWPrinter software9
The printing system software includes the following components:
PostScript Printer Description (PPD) files
●
The PPDs, in combination with the Apple PostScript printer drivers, provide access to printer
features. Use the Apple PostScript printer driver that comes with the computer.
●
HP Printer Utility
Use the HP Printer Utility to set up printer features that are not available in the printer driver:
Name the printer.
●
Assign an internet protocol (IP) address to the printer.
●
Download files and fonts.
●
You can use the HP Printer Utility when your printer uses a universal serial bus (USB) cable.
For more information, see
NOTEThe HP Printer Utility is supported for Mac OS X V10.2 or later.
Using the HP Printer Utility for Macintosh.
Installing Macintosh printing system software for direct connections (USB)
NOTEMacintosh computers do not support parallel port connections.
The Apple PostScript driver must be installed in order to use the PPD files. Use the Apple PostScript
driver that came with your Macintosh computer.
1.Connect a USB cable between the USB port on the printer and the USB port on the computer.
Use a standard 2-meter (6.56-foot) USB cable.
2.Insert the printer CD into the CD-ROM drive and run the installer. If the CD menu not run
automatically, double-click the CD icon on the desktop.
3.Double-click the Installer icon in the HP LaserJet Installer folder.
4.Follow the instructions on the computer screen.
USB queues are created automatically when the printer is attached to the computer. However,
the queue will use a generic PPD if the installer has not been run before the USB cable is
connected. Complete the following steps to change the queue PPD.
5.Open the Print Center or Printer Setup Utility.
6.Select the correct printer queue, and then click Show Info to open the Printer Info dialog box.
7.In the pop-up menu, select Printer Model, and then, in the pop-up menu in which Generic is
selected, select the correct PPD for the printer.
8.Print a test page from any software program to make sure that the software is correctly installed.
If installation fails, reinstall the software. If this fails, see the installation notes or late-breaking
readme files on the printer CD or the flyer that came in the printer box for help.
To remove software from Macintosh operating systems
To remove the software from a Macintosh computer, drag the PPD files to the trash can.
10Chapter 1 Printer basicsENWW
UNIX
For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download the
HP Jetdirect printer installer for UNIX.
Linux
For information, go to www.hp.com/go/linuxprinting.
Utilities
The printer is equipped with several utilities that make it easy to monitor and manage the printer.
HP Easy Printer Care software
The HP Easy Printer Care software is a program that you can use for the following tasks:
Checking the printer status
●
Checking the supplies status
●
Setting up alerts
●
Viewing printer documentation
●
Gaining access to troubleshooting and maintenance tools
●
Perform a complete software installation in order to use the HP Easy Printer Care software.
Other components and utilities
WindowsMacintosh OS
Software installer — automates the printing system
●
installation
Online Web registration
●
PostScript Printer Description files (PPDs) — use with
●
the Apple PostScript drivers that come with the Mac OS
The HP Printer Utility—change printer settings, view
●
status, and set up printer-event notification from a Mac.
This utility is supported for Mac OS X V10.2 and later.
ENWWPrinter software11
Selecting print media
This printer accepts a variety of media, such as cut-sheet paper, including up to 100% recycled fiber
content paper; envelopes; labels; transparencies; and custom-size paper. Properties such as weight,
composition, grain, and moisture content are important factors that affect printer performance and
output quality. Paper that does not meet the guidelines that are outlined in this manual can cause the
following problems:
Poor print quality
●
Increased jams
●
Premature wear on the printer, requiring repair
●
NOTESome paper might meet all of the guidelines in this manual and still not produce
satisfactory results. This might be the result of improper handling, unacceptable temperature
and humidity levels, or other variables over which Hewlett-Packard has no control. Before
purchasing large quantities of media, make sure that it meets the requirements that are
specified in this user guide and in the HP LaserJet Printer Family Print Media Guide, which is
available for download at
buying large quantities.
CAUTIONUsing media that does not meet HP specifications can cause problems for the
printer, requiring repair. This repair is not covered by the HP warranty or service agreements.
http://www.hp.com/support/ljpaperguide. Always test paper before
Supported media sizes
Media sizeDimensionsTray 1Tray 2
Letter216 x 279 mm (8.5 x 11 in)
60 to 199 g/m
Letter-R279 x 216 mm (11 x 8.5 in)
A4211 x 297 mm (8.3 x 11.7 in)
A4-R297 x 211 mm (11.7 x 8.3 in)
Legal216 x 356 mm (8.5 x 14 in)
Executive185 x 267 mm (7.3 x 10.5 in)
Executive (JIS)216 x 330 mm (8.5 x 13 in)
A5147 x 211 mm (5.8 x 8.3 in)
B5 (JIS)183 x 257 mm (7.2 x 10.1 in)
11 x 17279 x 432 mm (11 x 17 in)
2
(16 to 53 lb)
Duplex
1
A3297 x 419 mm (11.7 x 16.5 in)
12Chapter 1 Printer basicsENWW
Media sizeDimensionsTray 1Tray 2
B4 (JIS)257 x 363 mm (10.1 x 14.3 in)
8K269 x 391 mm (10.6 x 15.4 in)
8K259 x 368 mm (10.2 x 14.5 in)
8K273 x 394 mm (10.75 x 15.5 in)
16K184 x 260 mm (7.24 x 10.24 in)
16K195 x 270 mm (7.68 x 10.63 in)
16K273 x 197 mm (10.75 x 7.75 in)
Statement140 x 216 mm (5.5 x 8.5 in)
12 x 18305 x 457 mm (12 x 18 in)
A6105 x 148 mm (4.14 x 5.83 in)
RA3305 x 430 mm (12 x 16.93 in)
Duplex
1
B6128 x 182 mm (5.1 x 7.2 in)
S Postcard (JIS)100 x 148 mm (3.94 x 5.83 in)
D Postcard (JIS)148 x 200 mm (5.83 x 7.87 in)
Envelope #10
105 x 241 mm (4.13 x 9.5 in)
Envelope Monarch98 x 191 mm (3.87 x 7.5 in)
Envelope C5162 x 229 mm (6.38 x 9 in)
Envelope DL110 x 220 mm (4.33 x 8.66 in)
Envelope B5176 x 250 mm (6.93 x 9.84 in)
Custom
1
For more information about duplexing, see Printing on both sides (duplexing).
For more information about using print media, see Paper specifications.
Supported media types
Media typeWeightTray 1Tray 2
Plain
60 to 199 g/m
2
(16 to 53 lb)
Duplex
1
ENWWSelecting print media13
Media typeWeightTray 1Tray 2
Duplex
1
Plain
Preprinted
Letterhead
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb)
Transparency0.10 to 0.14 mm thick (4.7 to
5 mils thick)
Prepunched
Bond
Recycled
Envelopes
Colored paper
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb)
75 to 90 g/m2 (20 to 24 lb)
60 to 120 g/m2 (16 to 32 lb)
Labels0.10 to 0.14 mm thick (4.7 to
5 mils thick)
Cardstock
135 to 176 g/m2 (36 to 47 lb)
Rough
Light
Vellum
60 to 75 g/m2 (16 to 20 lb)
60 to 120 g/m2 (16 to 32 lb)
Tough Paper0.10 to 0.14 mm thick (4.7 to
5 mils thick)
Postcard
Custom
1
For more information about duplexing, see Printing on both sides (duplexing).
135 to 176 g/m2 (36 to 47 lb)
60 to 199 g/m2 (16 to 53 lb)
14Chapter 1 Printer basicsENWW
2Control panel
This section explains the printer control panel and menus:
You can perform most routine printing tasks from the computer by using the program or printer
driver. These two methods are the most convenient way to control the printer, and they will override
the printer-control-panel settings. See the Help file for your program, or, for more information about
gaining access to the printer driver, see
You can also control the printer by changing settings at the printer control panel. Use the control
panel to gain access to printer features that the program or printer driver do not support.
You can print a menu map at the printer control panel that shows the settings with the currently
selected values (see
Some menus or menu items appear only if certain options are installed in the printer.
Opening the printer drivers.
Using printer information pages).
16Chapter 2 Control panelENWW
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