Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
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services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Edition 1, 3/2006
Part number Q7543-90934
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Table of contents
1 Product information
Quick access to printer information ...................................................................................................... 2
Printers at a glance .............................................................................................................................. 3
HP LaserJet 5200 Series printers ........................................................................................ 3
Features at a glance ............................................................................................................................. 4
To initialize NVRAM ........................................................................................ 294
Perform the self test ......................................................................................................... 294
Save + Restore ................................................................................................................ 294
Replacing the formatter and the DC controller ................................................ 295
Replacing the formatter only ........................................................................... 295
Replacing the DC controller only ..................................................................... 296
Service menu (service PIN codes) .................................................................................. 296
Service ID ........................................................................................................ 297
Restoring the Service ID ................................................................................. 297
Converting the Service ID to an actual date .................................................... 297
Test pages ........................................................................................................................................ 298
Troubleshooting common Windows problems ................................................................................ 300
Troubleshooting common Macintosh problems ................................................................................ 301
Troubleshooting Linux problems ...................................................................................................... 303
Troubleshooting common PostScript problems ................................................................................ 304
General problems ............................................................................................................ 304
7 Parts and diagrams
Parts ................................................................................................................................................. 310
How to use the parts lists and diagrams .......................................................................................... 311
ENWWix
Types of screws ............................................................................................................................... 311
Related documentation and software ............................................................................................... 312
Accessories and supplies ................................................................................................................. 312
External panels and covers .............................................................................................................. 316
Power cord statement (Japan) ......................................................................................... 390
Laser statement for Finland ............................................................................................. 391
Index ................................................................................................................................................................. 393
Table 1-2 HP LaserJet 5200 Series printer configurations ................................................................................ 3
Table 1-3 Features ............................................................................................................................................. 4
Table 2-1 Physical dimensions for the HP LaserJet 5200 Series printers ....................................................... 22
Table 4-1 Sequence of operation ..................................................................................................................... 52
Table 6-1 Causes for jams in tray 1 ............................................................................................................... 225
Table 6-2 Causes for jams in tray 2 or the optional 500-sheet feeder ........................................................... 225
Table 7-26 Alphabetical parts list ................................................................................................................... 362
Table 7-27 Numerical parts list ....................................................................................................................... 369
Table A-1 Electrical specifications for the HP LaserJet 5200 Series printer .................................................. 378
Table A-2 Power consumption (average, in watts) ........................................................................................ 379
Table A-3 Sound power and pressure level ................................................................................................... 380
Figure 1-4 Control panel buttons and lights ....................................................................................................... 8
Figure 2-1 What is in the shipping box ............................................................................................................. 20
Figure 2-2 Model and serial numbers ............................................................................................................... 21
Figure 2-3 Space requirements ........................................................................................................................ 22
Figure 2-5 Connecting the USB cable .............................................................................................................. 24
Figure 3-1 Cleaning the printer ......................................................................................................................... 48
Figure 4-1 Engine control system ..................................................................................................................... 52
Figure 5-2 Parts removal order ........................................................................................................................ 69
Figure 5-3 Removing the tray 1 pickup roller (1 of 3) ....................................................................................... 70
Figure 5-4 Removing the tray 1 pickup roller (2 of 3) ....................................................................................... 71
Figure 5-5 Removing the tray 1 pickup roller (3 of 3) ....................................................................................... 71
Figure 5-6 Removing the tray 2 pickup roller (1 of 2) ....................................................................................... 72
Figure 5-7 Removing the tray 2 pickup roller (2 of 2) ....................................................................................... 72
Figure 5-8 Removing the tray 2 separation pad (1 of 3) .................................................................................. 73
Figure 5-9 Removing the tray 2 separation pad (2 of 3) .................................................................................. 73
Figure 5-10 Removing the tray 2 separation pad (3 of 3) ................................................................................ 74
Figure 5-11 Removing the tray 3 retard roller (1 of 2) ...................................................................................... 74
Figure 5-12 Removing the tray 3 retard roller (2 of 2) ...................................................................................... 75
Figure 5-13 Removing the tray 3 pickup and feed rollers (1 of 2) .................................................................... 75
Figure 5-14 Removing the tray 3 pickup and feed rollers (2 of 2) .................................................................... 76
Figure 5-15 Removing the formatter ................................................................................................................ 76
ENWWxiii
Figure 5-16 Removing the CompactFlash cards (1 of 10) ............................................................................... 77
Figure 5-17 Removing the CompactFlash cards (2 of 10) ............................................................................... 77
Figure 5-18 Removing the CompactFlash cards (3 of 10) ............................................................................... 77
Figure 5-19 Removing the CompactFlash cards (4 of 10) ............................................................................... 78
Figure 5-20 Removing the CompactFlash cards (5 of 10) ............................................................................... 78
Figure 5-21 Removing the CompactFlash cards (6 of 10) ............................................................................... 78
Figure 5-22 Removing the CompactFlash cards (7 of 10) ............................................................................... 79
Figure 5-23 Removing the CompactFlash cards (8 of 10) ............................................................................... 79
Figure 5-24 Removing the CompactFlash cards (9 of 10) ............................................................................... 79
Figure 5-25 Removing the CompactFlash cards (10 of 10) ............................................................................. 80
Figure 5-26 Removing the DIMMs (1 of 12) ..................................................................................................... 80
Figure 5-27 Removing the DIMMs (2 of 12) ..................................................................................................... 80
Figure 5-28 Removing the DIMMs (3 of 12) ..................................................................................................... 81
Figure 5-29 Removing the DIMMs (4 of 12) ..................................................................................................... 81
Figure 5-30 Removing the DIMMs (5 of 12) ..................................................................................................... 82
Figure 5-31 Removing the DIMMs (6 of 12) ..................................................................................................... 82
Figure 5-32 Removing the DIMMs (7 of 12) ..................................................................................................... 82
Figure 5-33 Removing the DIMMs (8 of 12) ..................................................................................................... 83
Figure 5-34 Removing the DIMMs (9 of 12) ..................................................................................................... 83
Figure 5-35 Removing the DIMMs (10 of 12) ................................................................................................... 83
Figure 5-36 Removing the DIMMs (11 of 12) ................................................................................................... 84
Figure 5-37 Removing the DIMMs (12 of 12) ................................................................................................... 84
Figure 5-38 Removing the duplexer ................................................................................................................. 85
Figure 5-39 Removing the right cover .............................................................................................................. 86
Figure 5-40 Removing the lower back cover .................................................................................................... 86
Figure 5-41 Removing the face-up bin (1 of 4) ................................................................................................ 87
Figure 5-42 Removing the face-up bin (2 of 4) ................................................................................................ 87
Figure 5-43 Removing the face-up bin (3 of 4) ................................................................................................ 88
Figure 5-44 Removing the face-up bin (4 of 4) ................................................................................................ 88
Figure 5-45 Removing the top cover (1 of 5) .................................................................................................... 89
Figure 5-46 Removing the top cover (2 of 5) .................................................................................................... 90
Figure 5-47 Removing the top cover (3 of 5) .................................................................................................... 90
Figure 5-48 Removing the top cover (4 of 5) .................................................................................................... 91
Figure 5-49 Removing the top cover (5 of 5) .................................................................................................... 91
Figure 5-50 Removing the left cover (1 of 5) .................................................................................................... 92
Figure 5-51 Removing the left cover (2 of 5) .................................................................................................... 93
Figure 5-52 Removing the left cover (3 of 5) .................................................................................................... 93
Figure 5-53 Removing the left cover (4 of 5) .................................................................................................... 94
Figure 5-54 Removing the left cover (5 of 5) .................................................................................................... 94
Figure 5-55 Removing the left front cover ........................................................................................................ 95
Figure 5-56 Removing the face-down cover .................................................................................................... 96
Figure 5-190 Removing the 500-sheet feeder paper-pickup unit (1 of 6) ...................................................... 177
Figure 5-191 Removing the 500-sheet feeder paper-pickup unit (2 of 6) ...................................................... 177
Figure 5-192 Removing the 500-sheet feeder paper-pickup unit (3 of 6) ...................................................... 178
Figure 5-193 Removing the 500-sheet feeder paper-pickup unit (4 of 6) ...................................................... 178
Figure 5-194 Removing the 500-sheet feeder paper-pickup unit (5 of 6) ...................................................... 179
Figure 5-195 Removing the 500-sheet feeder paper-pickup unit (6 of 6) ...................................................... 179
Figure 5-196 Removing the 500-sheet feeder lifter drive unit (1 of 3) ............................................................ 180
Figure 5-197 Removing the 500-sheet feeder lifter drive unit (2 of 3) ............................................................ 181
Figure 5-198 Removing the 500-sheet feeder lifter drive unit (3 of 3) ............................................................ 181
Figure 5-199 Removing the 500-sheet feeder drive unit (1 of 7) ................................................................... 182
Figure 5-200 Removing the 500-sheet feeder drive unit (2 of 7) ................................................................... 183
Figure 5-201 Removing the 500-sheet feeder drive unit (3 of 7) ................................................................... 183
Figure 5-202 Removing the 500-sheet feeder drive unit (4 of 7) ................................................................... 184
Figure 5-203 Removing the 500-sheet feeder drive unit (5 of 7) ................................................................... 184
Figure 5-204 Removing the 500-sheet feeder drive unit (6 of 7) ................................................................... 185
Figure 5-205 Removing the 500-sheet feeder drive unit (7 of 7) ................................................................... 185
Figure 5-206 Removing the 500-sheet feeder drive PCA .............................................................................. 186
Figure 5-207 Removing the 500-sheet feeder pickup motor (1 of 4) ............................................................. 187
Figure 5-208 Removing the 500-sheet feeder pickup motor (2 of 4) ............................................................. 187
Figure 5-209 Removing the 500-sheet feeder pickup motor (3 of 4) ............................................................. 188
Figure 5-210 Removing the 500-sheet feeder pickup motor (4 of 4) ............................................................. 188
Figure 6-1 Jam locations (1 of 2) .................................................................................................................... 227
Figure 6-2 Jam locations (2 of 2) .................................................................................................................... 228
Figure 6-3 Clearing jams from the input-tray areas (1 of 3) ........................................................................... 230
Figure 6-4 Clearing jams from the input-tray areas (2 of 3) ........................................................................... 230
Figure 6-5 Clearing jams from the input-tray areas (3 of 3) ........................................................................... 231
ENWWxvii
Figure 6-6 Clearing jams from the print-cartridge area (1 of 3) ...................................................................... 231
Figure 6-7 Clearing jams from the print-cartridge area (2 of 3) ...................................................................... 232
Figure 6-8 Clearing jams from the print-cartridge area (3 of 3) ...................................................................... 232
Figure 6-9 Clearing jams from the output-bin areas (1 of 4) .......................................................................... 233
Figure 6-10 Clearing jams from the output-bin areas (2 of 4) ........................................................................ 233
Figure 6-11 Clearing jams from the output-bin areas (3 of 4) ........................................................................ 234
Figure 6-12 Clearing jams from the output-bin areas (4 of 4) ........................................................................ 234
Figure 6-13 Clearing jams from the optional duplexer (1 of 4) ....................................................................... 235
Figure 6-14 Clearing jams from the optional duplexer (2 of 4) ....................................................................... 235
Figure 6-15 Clearing jams from the optional duplexer (3 of 4) ....................................................................... 235
Figure 6-16 Clearing jams from the optional duplexer (4 of 4) ....................................................................... 236
Figure 6-25 PCL font list page ........................................................................................................................ 289
Figure 6-26 PS font list page .......................................................................................................................... 290
Figure 6-29 Circuit diagram (1 of 3) ............................................................................................................... 305
Figure 6-30 Circuit diagram (2 of 3) ............................................................................................................... 306
Figure 6-31 Circuit diagram (3 of 3) ............................................................................................................... 307
Figure 7-1 External panel and covers ............................................................................................................ 316
Figure 7-2 Cartridge door unit ........................................................................................................................ 318
Figure 7-3 Internal components (1 of 3) ......................................................................................................... 320
Figure 7-4 Internal components (2 of 3) ......................................................................................................... 322
Figure 7-5 Internal components (3 of 3) ......................................................................................................... 324
Several references are available for use with this printer.
HP LaserJet 5200 Series printers:
●
www.hp.com/support/lj5200 or www.hp.com/support/
lj5200L.
Table 1-1 Printer guides
GuideDescription
Getting started guideProvides step-by-step instructions for installing and setting up the printer.
HP Jetdirect Embedded Print
Server Administrators Guide
(Not available for the
HP LaserJet 5200L.)
Accessory and consumable
installation guides
(Not available for the
HP LaserJet 5200L.)
User guideProvides detailed information for using and troubleshooting the printer. Available on the
Online HelpProvides information about options that are available in the printer drivers. To view a Help
Provides instructions to configure and troubleshoot the HP Jetdirect print server.
Provide step-by-step instructions for installing the accessories and supplies. These guides
are supplied with the optional printer accessories and supplies.
printer CD.
file, open the online Help through the printer driver.
2Chapter 1 Product informationENWW
Printers at a glance
The HP LaserJet 5200 Series printers are available in the following configurations.
HP LaserJet 5200 Series printers
Table 1-2 HP LaserJet 5200 Series printer configurations
HP LaserJet 5200HP LaserJet 5200nHP LaserJet 5200tn HP LaserJet
5200dtn
Prints up to 35 pages per
●
minute (ppm)
48 megabytes (MB) of
●
random access memory
(RAM), upgradable up to
512 MB
100-sheet multipurpose
●
tray (tray 1), 250-sheet
input tray (tray 2), and
250-sheet output bin
Hi-Speed universal
●
serial bus (USB) 2.0
port, IEEE 1284compliant parallel port,
and enhanced input/
output (EIO) slot
One open dual inline
●
memory module (DIMM)
slot
Two compact flash
●
memory slots for
accessibility
The features of the
HP LaserJet 5200
printer, plus:
64 MB RAM
●
instead of 48 MB
RAM
HP Jetdirect full-
●
featured
embedded print
server to
connect to
10Base-T/
100 Base-TX
networks
The features of the
HP LaserJet 5200
printer, plus:
64 MB RAM
●
instead of 48
MB RAM
HP Jetdirect
●
full-featured
embedded print
server to
connect to
10Base-T/
100 Base-TX
networks
500-sheet input
●
tray (tray 3)
The features of the
HP LaserJet 5200
printer, plus:
128 MB RAM
●
instead of 48 MB
RAM
HP Jetdirect full-
●
featured
embedded print
server to
connect to
10Base-T/
100 Base-TX
networks
500-sheet input
●
tray (tray 3)
Automatic two-
●
sided (duplex)
printing
HP LaserJet 5200L
Prints up to 25
●
ppm
32 MB RAM,
●
upgradable to
128 MB
100-sheet
●
multipurpose tray
(tray 1), 250sheet input tray
(tray 2), and 250sheet output bin
Hi-Speed
●
universal serial
bus (USB) 2.0
port and IEEE
1284-compliant
parallel port
One open DIMM
●
slot
ENWWPrinters at a glance3
Features at a glance
Table 1-3 Features
FeatureDescription
Performance
User interface
Printer drivers
Resolution
Storage features
460 MHz processor
●
Control-panel help
●
Show Me How help topics in the control panel
●
HP Easy Printer Care Software (a Web-based status and troubleshooting tool)
●
Windows® and Macintosh printer drivers
●
Embedded Web server to gain access to support and to order supplies (administrator
●
tool for network-connected models only; not available for the HP LaserJet 5200L)
HP PCL 5e
●
HP PCL 6
●
PostScript
●
FastRes 1200-produces 1200-dots-per-inch (dpi) print quality for fast, high-quality
●
printing of business text and graphics
ProRes 1200-produces 1200-dpi printing for the best quality in line art and graphic
●
images (HP LaserJet 5200 Series printers)
Produces 600-dpi print quality for fast, high-quality printing on business text and
●
graphics (HP LaserJet 5200L) and HP FastRes 1200 to create 1200-printing
Fonts, forms, and other macros
●
Job retention
●
®
3 emulation
Fonts
Accessories
Connectivity
103 built-in scalable PCL, 93 internal Postscript
●
80 printer-matching screen fonts in TrueType format available with the software solution
●
Additional fonts can be added by installing a CompactFlash font card (not available for
●
the HP LaserJet 5200L)
Optional 500-sheet input tray (tray 3) (standard on the HP 5200tn and HP LaserJet
●
5200dtn printers; not available for the HP LaserJet 5200L)
Optional duplexer (standard on the HP LaserJet 5200dtn printer; not available for the
●
HP LaserJet 5200L)
NOTE A minimum of 96 MB of total printer memory is needed to be able to
CompactFlash cards (not available for the HP LaserJet 5200L)
●
HP Jetdirect 620n Fast Ethernet print server (not available for the HP LaserJet 5200L)
●
IEEE 1284-compliant parallel connection
●
Hi-Speed USB 2.0 connection
●
4Chapter 1 Product informationENWW
Table 1-3 Features (continued)
FeatureDescription
HP Jetdirect full-featured embedded print server (standard on the HP LaserJet 5200n,
●
HP LaserJet 5200tn, and HP LaserJet 5200dtn printers; not available for the
HP LaserJet 5200L)
HP Web Jetadmin software (not available for the HP LaserJet 5200L)
●
EIO slot (not available for the HP LaserJet 5200L)
●
Environmental features
Supplies
Accessibility
Sleep delay setting
●
®
ENERGY STAR
●
The supplies status page contains information about toner level, page count, and
●
estimated pages remaining
The printer checks for an authentic HP print cartridge at cartridge installation
●
Internet-enabled supply-ordering capabilities (using HP Easy Printer Care Software)
●
The online user guide is compatible with text screen-readers
●
The print cartridge can be installed and removed by using one hand
●
All doors and covers can be opened by using one hand
●
Media can be loaded in tray 1 by using one finger
●
qualified
ENWWFeatures at a glance5
Walkaround
1
2
3
4
5
Figure 1-1 Front view
1
2
3
4
5
6
7
Face-down bin
Long-media extension
Latch to open the front cover (provides access to the print cartridge)
Tray 1 (pull to open)
Tray 2
Control panel
Right-side cover (provides access to DIMMs and CompactFlash cards) and EIO slot (CompactFlash and EIO
slot not available for the HP LaserJet 5200L)
7
6
6Chapter 1 Product informationENWW
10
8
Figure 1-2 Back view
8On/off switch
9Interface ports
10Face-up bin (pull to open)
9
1
EIO
2
3
4
5
Figure 1-3 Interface ports
1EIO slot (not available for the HP LaserJet 5200L)
2Network connection (HP LaserJet 5200n, 5200tn, and 5200dtn printers only)
3IEEE 1284B-compliant parallel connection
4Power-plug connection
5Hi-Speed USB 2.0 connection
ENWWWalkaround7
Control-panel overview
The control panel provides controls for printer functions and shows messages about the printer, print
jobs, and supplies status.
1
11
10
2
?
9
8
7
●
●
●
●
●
3
Menu
MenuStop
Ready
4
Data
5
Stop
Attention
6
Figure 1-4 Control panel buttons and lights
NumberButton or lightFunction
1Control-panel display
2
3Menu button
4Ready light
Help ( ) button
Shows status information, menus, help information, and error
messages.
Provides information about the message on the control-panel
display.
Opens and closes menus.
On: The printer is online and ready to accept data to print.
Off: The printer cannot accept data because it is offline (paused)
or has experienced an error.
5Data light
6Attention light
7Stop button
Blinking: The printer is going offline. The printer stops
●
processing the current print job and expels all of the active pages
from the paper path.
On: The printer has data to print, but is waiting to receive all of
●
the data.
Off: The printer has no data to print.
●
Blinking: The printer is processing or printing the data.
●
On: The printer has experienced a problem. Make note of the
●
message on the control-panel display, and then turn the printer
off and on.
Off: The printer is functioning without error.
●
Blinking: Action is required. See the control-panel display.
●
Cancels the current print job in process and expels all of the
●
active pages from the paper path. The time that it takes to cancel
the job depends on the size of the print job. (Press the button
only once.) Also clears continuable errors that are associated
with the canceled job.
8Chapter 1 Product informationENWW
NOTE The control-panel lights cycle while the print job is
cleared from both the printer and the computer, and then the
printer returns to the Ready state.
8
9
10
11
Down () button
Select () button
Back ( ) button
Up () button
Navigates to the next item in the list, or decreases the values of
●
numeric items.
Clears an error condition when the condition is clearable
●
Saves the selected value for an item
●
Performs the action that is associated with the item that is
●
highlighted on the control-panel display
Backs up one level in the menu tree or backs up one numeric
●
entry
Closes menus if held down for more than 1 second
●
Navigates to the previous item in the list, or increases the value
●
of numeric items
ENWWControl-panel overview9
Printer software
The printing-system software is included with the printer. See the getting started guide for installation
instructions.
The printing system includes software for end users and network administrators, and printer drivers for
access to the printer features and communication with the computer.
NOTE For a list of printer drivers and updated HP printer software, go to www.hp.com/go/
lj5200_software or www.hp.com/go/lj5200L_software.
Printer drivers
Printer drivers allow you to gain access to the printer features and allow the computer to communicate
with the printer (using a printer language). Check the installation notes and readme files on the printer
CD for additional software and languages.
The HP LaserJet 5200 Series printers uses the PCL 5e, PCL 6, and PostScript 3 emulation printer
description language (PDL) drivers.
Use the PCL 6 printer driver for the best overall performance.
●
Use the PCL 5 printer driver for general office printing.
●
Use the PS driver for printing from PostScript-based programs, for compatibility with PostScript
●
Level 3 needs, or for PS flash font support.
Operating systemPCL 5ePCL 6PS 3 emulation
Windows 98, Windows Millennium (Me)
Windows 2000
Windows XP (32-bit)
Windows Server 2003 (32-bit)
Windows Server 2003 (64-bit)
Mac OS X V10.2 and later
1
Not all printer features are available from all drivers or operating systems.
2
For Windows 2000 and Windows XP (32-bit and 64-bit), download the PCL 5 driver from www.hp.com/go/lj5200_software
or www.hp.com/go/lj5200L_software.
3
For Windows XP (64-bit), download the PCL 6 driver from www.hp.com/go/lj5200_software or www.hp.com/go/
lj5200L_software.
The printer drivers include online Help that has instructions for common printing tasks and also describes
the buttons, checkboxes, and drop-down lists that are in the printer driver.
Driver Autoconfiguration
The HP LaserJet PCL 6 and PCL 5e drivers for Windows and the PS drivers for Windows 2000 and
Windows XP feature automatic discovery and driver configuration for printer accessories at the time of
installation. Some accessories that the Driver Autoconfiguration supports are the duplexing unit, optional
10Chapter 1 Product informationENWW
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