HP 4700 User Manual

HP Color LaserJet 4700

User Guide

HP Color LaserJet 4700 Series Printer

User Guide

Trademark Credits

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical errors or omissions contained herein.

Part number: Q7491-90953

Edition 1: 11/2005

Adobe® is a trademark of Adobe Systems Incorporated.

Corel® and CorelDRAW™ are trademarks or registered trademarks of Corel Corporation or Corel Corporation Limited.

Energy Star® and the Energy Star logo® are U.S. registered marks of the United States Environmental Protection Agency.

Microsoft® is a U.S. registered trademark of the Microsoft Corporation.

Netscape Navigator is a U.S. trademark of Netscape Communications.

PANTONE® Colors generated may not match PANTONE-identified standards. Consult current PANTONE Publications for accurate color. PANTONE® and other Pantone, Inc. trademarks are the property of Pantone, Inc. © Pantone, Inc., 2000.

PostScript® is a trademark of Adobe Systems.

TrueType™ is a U.S. trademark of Apple Computer, Inc.

UNIX® is a registered trademark of The Open Group.

Windows®, MS Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation.

HP customer care

Online services

For 24-hour access to information using a modem or Internet connection:

World Wide Web URL: for the HP Color LaserJet 4700 series printers, updated HP printer software, product and support information, and printer drivers in several languages can be obtained from

http://www.hp.com/support/clj4700. (Sites are in English.)

http://www.hp.com/support/net_printing for information about network printing using HP Jetdirect

Visit: print servers.

HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and resolve computing and printing problems. The ISPE tools may be accesssed from

Telephone support

HP provides free telephone support during the warranty period. When you call, you will be connected to a responsive team waiting to help you. For the telephone number for your country/region, see the flyer that shipped in the box with the product. You can also visit Contact HP, and then click Contact HP Worldwide. Before calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem.

http://instantsupport.hp.com.

http://www.hp.com, and then click

You can also find support on the Internet at

Software utilities, drivers, and electronic information

http://www.hp.com/go/clj4700_software for the HP Color LaserJet 4700 series printer. The Web

Visit: page for the drivers might be in English, but you can download the drivers themselves in several languages.

Call: See the flyer that shipped in the box with the printer.

HP direct ordering for accessories or supplies

In the United States, supplies can be ordered from Canada, supplies can be ordered from ordered from

http://www.hp.com/paper/.

Accessories can be ordered from

Call: 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).

HP service information

To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada). For service for your product, call the customer support number for your country/region. See the flyer that shipped in the box with the printer.

http://www.hp.com/supplies. In Asia-Pacific, supplies can be ordered from

http://www.hp.com/go/accessories.

http://www.hp.com. Click the support & drivers block.

http://www.hp.com/sbso/product/supplies. In

http://www.hp.ca/catalog/supplies. In Europe, supplies can be

HP service agreements

Call: 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).

Extended Service: 1-800-446-0522

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HP support and information for Macintosh computers

http://www.hp.com/go/macosx for Macintosh OS X support information and HP subscription

Visit: service for driver updates.

http://www.hp.com/go/mac-connect for products designed specifically for the Macintosh user.

Visit:

iv HP customer care ENWW

Table of contents

1 Printer basics

Quick access to printer information .......................................................................................................2

World Wide Web links ...........................................................................................................2

User guide links ....................................................................................................................2

Where to look for more information ......................................................................................2

Setting up the printer ............................................................................................2

Using the printer ...................................................................................................3

Printer configurations ............................................................................................................................4

HP Color LaserJet 4700 (product number Q7491A) .............................................................4

HP Color LaserJet 4700n (product number Q7492A) ...........................................................4

HP Color LaserJet 4700dn (product number Q7493A) .........................................................5

HP Color LaserJet 4700dtn (product number Q7494A) ........................................................6

HP Color LaserJet 4700ph+ (product number Q7495A) ......................................................6

Printer features ......................................................................................................................................7

Walk around ........................................................................................................................................10

Printer software ...................................................................................................................................12

Software ..............................................................................................................................12

Software features ...............................................................................................12

Driver Autoconfiguration .....................................................................................12

Update Now .......................................................................................................12

HP Driver Preconfiguration ................................................................................12

Installing the printing system software ................................................................................13

Installing Windows printing system software for direct connections ..................13

Installing Windows printing system software for networks .................................14

Setting up a Windows computer to use the network printer with Windows-

sharing ...............................................................................................................15

Installing the software after the parallel or USB cable has been

connected ...........................................................................................................15

Uninstalling the software .....................................................................................................15

Removing software from Windows operating systems ......................................16

Software for networks .........................................................................................................16

HP Web Jetadmin ..............................................................................................16

UNIX ...................................................................................................................17

Utilities ................................................................................................................................17

HP Easy Printer Care Software ..........................................................................17

Embedded Web server ......................................................................................17

Features ............................................................................................18

Other components and utilities ...........................................................................18

Printer drivers ......................................................................................................................................19

Supported printer drivers ....................................................................................................19

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Additional drivers ................................................................................................................19

Select the correct printer driver ...........................................................................................20

Printer-driver Help (Windows) .............................................................................................20

Gaining access to the printer drivers ..................................................................................20

Printer drivers for Macintosh computers ..............................................................................................22

Supported printer drivers ....................................................................................................22

Gaining access to the printer drivers ..................................................................................22

Software for Macintosh computers ......................................................................................................24

Installing Macintosh printing system software for networks ................................................24

Installing Macintosh printing system software for direct connections (USB) ......................25

To remove software from Macintosh operating systems ....................................................26

Using the HP Printer Utility for Macintosh ...........................................................................................27

Opening the HP Printer Utility .............................................................................................27

Printing a cleaning page .....................................................................................................27

Printing a configuration page ..............................................................................................27

Viewing supplies status ......................................................................................................28

Ordering supplies online and using other support features ................................................28

Uploading a file to the printer ..............................................................................................28

Uploading fonts to the printer ..............................................................................................29

Updating the firmware .........................................................................................................29

Activating the two-sided printing (duplexing) mode ............................................................29

Activating the Economode printing mode ...........................................................................29

Changing the toner density .................................................................................................30

Changing the resolution settings ........................................................................................30

Locking or unlocking printer storage devices ......................................................................30

Saving or printing stored jobs .............................................................................................30

Configuring trays .................................................................................................................31

Changing network settings .................................................................................................31

Opening the embedded Web server ...................................................................................31

Setting up e-mail alerts .......................................................................................................32

Print media specifications ....................................................................................................................33

Supported media weights and sizes ...................................................................................33

2 Control panel

Introduction ..........................................................................................................................................38

Display ................................................................................................................................38

Accessing the control panel from a computer .....................................................................40

Control panel buttons ..........................................................................................................................41

Interpreting control panel indicator lights .............................................................................................42

Interpreting stapler/stacker indicator light codes .................................................................................43

Control panel menus ...........................................................................................................................45

Getting started basics .........................................................................................................45

Menu hierarchy ....................................................................................................................................46

To enter the menus .............................................................................................................46

Retrieve job menu ...............................................................................................................46

Information menu ................................................................................................................46

Paper handling menu ..........................................................................................................47

Configure device menu .......................................................................................................47

Diagnostics menu ...............................................................................................................49

Retrieve job menu ...............................................................................................................................50

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Information menu ................................................................................................................................51

Paper handling menu ..........................................................................................................................52

Configure device menu .......................................................................................................................53

Printing menu ......................................................................................................................53

Print quality menu ...............................................................................................................54

System setup menu ............................................................................................................56

Stapler/stacker menu ..........................................................................................................59

I/O menu .............................................................................................................................60

Resets menu .......................................................................................................................62

Diagnostics menu ................................................................................................................................63

Changing printer control panel configuration settings .........................................................................64

Job storage limit ..................................................................................................................64

Setting the job storage limit ................................................................................64

Job held timeout .................................................................................................................64

Setting the job held timeout ................................................................................64

Show IP address .................................................................................................................65

Showing the IP address .....................................................................................65

Color/black mix ...................................................................................................................65

Setting the color/black mix .................................................................................65

Tray behavior options .........................................................................................................66

Setting the printer to use the requested tray ......................................................66

Setting manually feed prompt ............................................................................67

Setting the printer default for PS defer media ....................................................67

Setting the printer to use size/type prompt .........................................................68

Setting the printer to use another tray ................................................................68

Setting the printer to duplex blank pages ...........................................................68

Setting the printer to rotate images ....................................................................69

Sleep delay .........................................................................................................................69

Setting sleep delay .............................................................................................69

Disabling/enabling sleep mode ..........................................................................70

Wake time ...........................................................................................................................70

Setting the wake time .........................................................................................70

Display brightness ..............................................................................................................71

Setting the display brightness ............................................................................71

Personality ..........................................................................................................................72

Setting the personality ........................................................................................72

Clearable warnings .............................................................................................................72

Setting the clearable warnings ...........................................................................72

Auto continue ......................................................................................................................73

Setting auto continue .........................................................................................73

Replace supplies ................................................................................................................73

Setting replace supplies response .....................................................................74

Order at ...............................................................................................................................74

Setting order at response ...................................................................................74

Color supply out ..................................................................................................................74

Setting color supply out response ......................................................................75

Jam recovery ......................................................................................................................75

Setting jam recovery response ...........................................................................75

RAM disk ............................................................................................................................76

Changing RAM disk behavior .............................................................................76

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Using the printer control panel in shared environments ......................................................................78

3 I/O configuration

Network configuration ..........................................................................................................................80

Parallel configuration ...........................................................................................................................85

USB configuration ...............................................................................................................................86

Auxiliary connection configuration .......................................................................................................87

HP Jetdirect print servers ....................................................................................................................88

Wireless printing ..................................................................................................................................89

Language ............................................................................................................................76

Selecting the language .......................................................................................76

Selecting the language if the display is in a language you do not understand ...77

Configuring TCP/IP parameters ..........................................................................................80

Manually configuring TCP/IP parameters from the printer control panel ...........80

Setting an IP address .........................................................................................80

Setting the subnet mask .....................................................................................81

Setting the default gateway ................................................................................82

Disabling network protocols (optional) ...............................................................82

Disabling IPX/SPX .............................................................................................83

Disabling DLC/LLC .............................................................................................83

Disabling AppleTalk ...........................................................................................84

Available software solutions ...............................................................................................88

IEEE 802.11 standard .........................................................................................................89

Bluetooth .............................................................................................................................89

4 Printing tasks

Controlling print jobs ............................................................................................................................92

Selecting print media ...........................................................................................................................94

Automatic media type sensing (auto sense mode) .............................................................................95

Configuring input trays ........................................................................................................................97

Source ................................................................................................................................92

Type and size .....................................................................................................................92

Print setting priorities ..........................................................................................................92

Media to avoid ....................................................................................................................94

Paper that can damage the printer .....................................................................................94

Tray 1 sensing ....................................................................................................................95

Tray 2–N sensing ................................................................................................................96

Configuring trays when the printer gives a prompt .............................................................97

Configuring a tray when loading paper ...............................................................................97

Configuring a tray to match print job settings .....................................................................98

Configuring trays using the paper handling menu ..............................................................98

Configuring Tray 2 and optional trays for a custom paper size ..........................................99

Printing from Tray 1 (multipurpose tray) ...........................................................................100

Loading Tray 1 .................................................................................................100

Printing envelopes from Tray 1 .........................................................................................101

Loading envelopes into Tray 1 .........................................................................101

Printing envelopes ............................................................................................102

Printing from Tray 2 or the optional trays ..........................................................................102

Loading detectable standard-sized media into Tray 2 and optional trays .........................103

Loading undetectable standard-sized media into Tray 2 and optional trays .....................105

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Loading custom-sized media into Tray 2 and optional trays .............................................107

Printing on special media ..................................................................................................................109

Transparencies .................................................................................................................109

Glossy paper .....................................................................................................................109

Colored paper ...................................................................................................................110

Envelopes .........................................................................................................................110

Labels ...............................................................................................................................110

Heavy paper .....................................................................................................................110

HP LaserJet Tough paper .................................................................................................111

Preprinted forms and letterhead .......................................................................................111

Recycled paper .................................................................................................................112

Using features in the printer driver ....................................................................................................113

Creating and using quick sets ...........................................................................................113

Creating and using watermarks ........................................................................................114

Resizing documents .........................................................................................................114

Setting a custom paper size from the printer driver ..........................................................115

Using different paper/covers .............................................................................................115

Printing a blank first page .................................................................................................115

Printing multiple pages on one sheet of paper .................................................................115

Printing on both sides of the paper ...................................................................................116

To print on both sides by using the duplex-printing accessory ........................116

To print on both sides manually .......................................................................117

Layout options for printing on both sides .........................................................117

Setting the stapling options ...............................................................................................118

Setting the color options ...................................................................................................118

Using the HP Digital Imaging Options dialog box .............................................................119

Using the Services tab ......................................................................................................119

Using features in the Macintosh printer driver ...................................................................................121

Creating and using presets in Mac OS X ..........................................................................121

Printing a cover page ........................................................................................................121

Printing multiple pages on one sheet of paper .................................................................122

Printing on both sides of the paper ...................................................................................122

Setting the color options ...................................................................................................123

Two-sided (duplex) printing ...............................................................................................................125

Control panel settings for automatic two-sided printing ....................................................126

To enable or disable two-sided printing from the printer control panel ............126

Options for binding two-sided printing jobs .......................................................................127

Manual two-sided printing .................................................................................................127

Printing booklets ...............................................................................................................128

Using the stapler/stacker ...................................................................................................................129

Configuring the printer driver to recognize the stapler/stacker .........................................129

Selecting the printer behavior at staples out .....................................................................130

Printing to the stapler/stacker ...........................................................................................130

Selecting the stapler in an application ..............................................................................130

Selecting the stapler at the control panel ..........................................................................131

Job offset ..........................................................................................................................131

Paper orientation when a stapler/stacker is installed ........................................................132

Special printing situations ..................................................................................................................133

Printing a different first page .............................................................................................133

Printing a blank back cover ...............................................................................................133

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Printing on custom-size media ..........................................................................................133

Stopping a print request ....................................................................................................134

Job storage features ..........................................................................................................................135

Proofing and holding a job ................................................................................................135

Private jobs .......................................................................................................................136

Mopier mode .....................................................................................................................137

Storing a print job ..............................................................................................................138

Quick-copying a job ..........................................................................................................138

Managing memory .............................................................................................................................140

5 Managing the printer

Printer information pages ..................................................................................................................142

Menu map .........................................................................................................................142

Configuration page ...........................................................................................................142

Supplies status page ........................................................................................................143

Usage page ......................................................................................................................143

Demo page .......................................................................................................................144

Print CMYK samples .........................................................................................................144

Print RGB samples ...........................................................................................................144

File directory .....................................................................................................................145

PCL or PS font list ............................................................................................................145

Event log ...........................................................................................................................145

Using the embedded Web server ......................................................................................................146

Accessing the embedded Web server ..............................................................................146

Information tab ..................................................................................................................147

Settings tab .......................................................................................................................147

Setting the real-time clock ................................................................................................148

Networking tab ..................................................................................................................148

Other links .........................................................................................................................148

Using the HP Easy Printer Care Software .........................................................................................149

Supported operating systems ...........................................................................................149

To use the HP Easy Printer Care Software ......................................................................149

HP Easy Printer Care Software sections ..........................................................................149

Stopping the current print job from the printer control panel ............................134

Stopping the current print job from a software application ...............................134

Printing stored jobs ..........................................................................................135

Deleting stored jobs .........................................................................................136

Printing a private job ........................................................................................136

Deleting a private job .......................................................................................137

6 Color

Using color ........................................................................................................................................152

HP ImageREt 3600 ...........................................................................................................152

Paper selection .................................................................................................................152

Color options .....................................................................................................................152

sRGB ................................................................................................................................152

Printing in four colors — CMYK ........................................................................................153

CMYK ink set emulation (PostScript only) ........................................................................153

Color matching ..................................................................................................................................154

PANTONE® color matching .............................................................................................154

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Managing printer color options on Windows computers ....................................................................156

Managing printer color options on Macintosh computers ..................................................................159

7 Maintenance

Managing print cartridges ..................................................................................................................162

Changing print cartridges ..................................................................................................................164

Replacing supplies ............................................................................................................................167

Using the cleaning page ....................................................................................................................172

Configuring alerts ..............................................................................................................................175

Sample book color matching ............................................................................................154

Printing color samples ......................................................................................................155

Print in grayscale ..............................................................................................................156

RGB Color (Color Themes) ..............................................................................................156

Automatic or manual color adjustment .............................................................................156

Manual color options ........................................................................................157

Restricting color printing ...................................................................................................158

Print Color as Gray ...........................................................................................................159

Advanced color options for text, graphics, and photographs ............................................159

Halftone options ...............................................................................................159

Neutral Grays ...................................................................................................159

RGB Color ........................................................................................................160

Edge Control ....................................................................................................160

HP print cartridges ............................................................................................................162

Non-HP print cartridges ....................................................................................................162

Print cartridge authentication ............................................................................................162

HP fraud hotline ................................................................................................................162

Print cartridge storage ......................................................................................................163

Print cartridge life expectancy ...........................................................................................163

Checking the print cartridge life ........................................................................................163

Using the printer control panel .........................................................................163

Using the embedded Web server .....................................................................163

Using HP Easy Printer Care Software .............................................................163

Using HP Web Jetadmin ..................................................................................163

Replacing a print cartridge ................................................................................................164

To replace the print cartridge ............................................................................................164

Locating supplies ..............................................................................................................167

Supply replacement guidelines .........................................................................................167

Making room around the printer for replacing supplies .....................................................167

Approximate replacement intervals for supplies ...............................................................168

Replacing the stapler cartridge .........................................................................................168

8 Problem solving

Basic troubleshooting checklist .........................................................................................................178

Factors affecting printer performance ...............................................................................................179

Troubleshooting information pages ...................................................................................................180

Configuration page ...........................................................................................................180

Paper path test page ........................................................................................................180

Registration page ..............................................................................................................181

Event log ...........................................................................................................................181

Control panel message types ............................................................................................................183

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Status messages ..............................................................................................................183

Warning messages ...........................................................................................................183

Error messages ................................................................................................................183

Critical error messages .....................................................................................................183

Control panel messages ....................................................................................................................184

Message listing .................................................................................................................184

Paper jams ........................................................................................................................................210

Paper jam recovery ...........................................................................................................210

To disable paper jam recovery .........................................................................211

Common causes of paper jams .........................................................................................................212

Paper jams ........................................................................................................................212

Clearing jams ....................................................................................................................................213

Jam in Tray 1 ....................................................................................................................213

Jam in Tray 2 or optional trays .........................................................................................214

Jams in top cover area .....................................................................................................215

Clearing a jam in the top cover area ................................................................216

Clearing other jams ...........................................................................................................218

Jams in the stapler/stacker ...............................................................................................220

Staple jams .......................................................................................................................227

Media-handling problems ..................................................................................................................230

Multiple sheets ..................................................................................................................230

Stapler/stacker ..................................................................................................................230

Incorrect page size ...........................................................................................................231

Incorrect tray .....................................................................................................................231

Automatic feed error .........................................................................................................232

Tray 2 or optional tray feed error ......................................................................................232

Special media feed error ...................................................................................................233

Envelope printing error .....................................................................................................233

Output quality ....................................................................................................................234

Duplexing error .................................................................................................................234

Printer response problems ................................................................................................................235

Control panel display is blank ...........................................................................................235

Printer does not print ........................................................................................................235

Printer not receiving data ..................................................................................................236

Printer selection ................................................................................................................237

Printer control panel problems ..........................................................................................................238

Control panel setting .........................................................................................................238

Selecting optional trays .....................................................................................................238

Incorrect printer output ......................................................................................................................239

Incorrect fonts ...................................................................................................................239

Symbol sets ......................................................................................................................239

Drifting text ........................................................................................................................239

Output errors .....................................................................................................................239

Partial printout ...................................................................................................................240

Guidelines for printing with different fonts .........................................................................240

Software application problems ..........................................................................................................241

System selection through software ...................................................................................241

Font selection from software .............................................................................................241

Color selection from software ...........................................................................................241

Optional trays and duplexer recognition ...........................................................................241

xii ENWW

Troubleshooting common Macintosh problems .................................................................................243

Solving problems with Mac OS 9.x ...................................................................................243

Solving problems with Mac OS X .....................................................................................245

Color printing problems .....................................................................................................................249

Printout color error ............................................................................................................249

Incorrect shade .................................................................................................................249

Missing color .....................................................................................................................249

Cartridge error ..................................................................................................................250

Color match error ..............................................................................................................250

Print quality troubleshooting ..............................................................................................................251

Print quality problems associated with media ...................................................................251

Overhead transparency defects ........................................................................................251

Print quality problems associated with the environment ...................................................252

Print quality problems associated with jams .....................................................................252

Print quality troubleshooting pages ...................................................................................252

Print quality troubleshooting tool .......................................................................................252

Calibrating the printer .......................................................................................................253

Repetitive defect ruler .......................................................................................................253

Print quality defect chart ...................................................................................................254

Appendix A Working with memory and print server cards

Printer memory and fonts ..................................................................................................................260

Installing a hard disk, memory, and fonts ..........................................................................................261

Installing a hard drive ........................................................................................................261

Installing DDR memory DIMMs ........................................................................................263

Installing a flash memory card ..........................................................................................268

Enabling memory ..............................................................................................................272

To enable memory for Windows 98 and Me ....................................................272

To enable memory for Windows 2000 and XP .................................................272

Installing an HP Jetdirect print server card ........................................................................................273

To install an HP Jetdirect print server card .......................................................................273

Appendix B Supplies and accessories

Ordering directly through the embedded Web server (for printers with network connections) ..........278

Part numbers .....................................................................................................................................279

Appendix C Service and Support

Hewlett-Packard limited warranty statement .....................................................................................284

Print cartridge limited warranty statement .........................................................................................285

Fuser and transfer unit limited warranty statement ...........................................................................286

HP maintenance agreements ............................................................................................................287

On-site service agreements ..............................................................................................287

Priority on-site service ......................................................................................287

Next-day on-site service ...................................................................................287

Weekly (volume) on-site service ......................................................................287

Appendix D Printer specifications

Physical dimensions ..........................................................................................................................290

Electrical specifications .....................................................................................................................291

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Acoustic emissions ............................................................................................................................292

Environmental specifications .............................................................................................................293

Appendix E Regulatory information

FCC regulations ................................................................................................................................296

FCC regulations ................................................................................................................296

Environmental product stewardship program ....................................................................................297

Protecting the environment ...............................................................................................297

Ozone production .............................................................................................................297

Power consumption ..........................................................................................................297

Paper use .........................................................................................................................297

Plastics .............................................................................................................................297

HP LaserJet printing supplies ...........................................................................................297

HP Printing Supplies Returns and Recycling Program Information ..................................297

Recycled paper .................................................................................................................298

Material restrictions ...........................................................................................................298

Disposal of waste equipment by users in private households in the European

Union ................................................................................................................................299

Material Safety Data Sheet (MSDS) .................................................................................299

For more information ........................................................................................................299

Declaration of Conformity ..................................................................................................................300

Safety statements ..............................................................................................................................301

Laser safety ......................................................................................................................301

Canadian DOC regulations ...............................................................................................301

EMI statement (Korea) ......................................................................................................301

VCCI statement (Japan) ...................................................................................................301

AC cordset statement (Japan) ..........................................................................................301

Laser Statement for Finland .............................................................................................302

Glossary ............................................................................................................................................................303

Index.................................................................................................................................................................307

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1 Printer basics

This chapter contains information on setting up your printer and becoming familiar with its features. The following topics are covered:

Quick access to printer information

●

Printer configurations

●

Printer features

●

Walk around

●

Printer software

●

Printer drivers

●

Printer drivers for Macintosh computers

●

Software for Macintosh computers

●

Using the HP Printer Utility for Macintosh

●

Print media specifications

●

ENWW 1

Quick access to printer information

World Wide Web links

Printer drivers, updated HP printer software, and product information and support may be obtained from the following URLs:

http://www.hp.com/support/clj4700

●

Printer drivers may be obtained from the following sites:

In China:

●

In Japan:

●

In Korea:

●

In Taiwan:

●

http://www.dds.com.tw

To order supplies:

United States:

●

Worldwide:

●

To order accessories:

http://www.hp.com/go/accessories

●

ftp://www.hp.com.cn/support/clj4700

ftp://www.jpn.hp.com/support/clj4700

http://www.hp.co.kr/support/clj4700

http://www.hp.com.tw/support/clj4700, or the local driver Web site:

http://www.hp.com/go/ljsupplies

http://www.hp.com/ghp/buyonline.html

User guide links

For the latest version of the HP Color LaserJet 4700 series printer user guide, go to http://www.hp.com/

support/clj4700.

Where to look for more information

Several references are available for use with this printer. See http://www.hp.com/support/clj4700.

Setting up the printer

Start Guide

Provides step-by-step instructions for installing and setting up the printer.

HP Driver Pre-Configuration Guide

For detailed information about configuring printer drivers, go to

2 Chapter 1 Printer basics ENWW

http://www.hp.com/go/hpdpc_sw.

HP Embedded Web Server User Guide

Information about using the embedded Web server is available on the CD-ROM that came with the printer.

Accessory and Consumable Installation Guides

Provides step-by-step instructions for installing the printer’s accessories and consumables. Supplied with the printer’s optional accessories and consumables.

Using the printer

CD-ROM User Guide

Provides detailed information on using and troubleshooting the printer. Available on the CD-ROM included with the printer.

Online Help

Provides information on printer options that are available from within printer drivers. To view a Help file, access the online Help through the printer driver.

ENWW Quick access to printer information 3

Printer configurations

Thank you for purchasing the HP Color LaserJet 4700 series printer. This printer is available in the configurations described below.

HP Color LaserJet 4700 (product number Q7491A)

The HP Color LaserJet 4700 printer is a four-color laser printer that prints up to 31 pages per minute (ppm) for letter-sized paper and up to 30 ppm for A4-size paper.

Trays. The printer comes with a multipurpose tray (Tray 1) that holds up to 100 sheets of various

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print media or 20 envelopes. A standard 500-sheet paper feeder (Tray 2) supports letter, legal, executive, 8.5 x 13, JIS B5, executive (JIS), 16K, A4, and A5, and custom media. The printer can support up to four optional 500-sheet paper feeders (Trays 3, 4, 5, and 6).

Connectivity. The printer provides parallel, network, and auxiliary ports for connectivity. Two

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enhanced input/output (EIO) slots, wireless connectivity capability with optional print server, auxiliary port, universal serial bus (USB) and accessory connections, and bidirectional parallel cable interface (IEEE-1284-C compliant) are standard.

Memory. 160 megabytes (MB) of memory: 128 MB of dual data-rate (DDR) synchronous dynamic

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random access memory (SDRAM), 32 MB of memory on the formatter board, and one open dual inline memory module (DIMM) slot.

NOTE To allow memory expansion, the printer has an available 200-pin small outline dual

inline memory module (SODIMM) slot that accepts 128 or 256 MB RAM. The printer can support up to 544 MB of memory: 512 MB of memory in SODIMMs, plus 32 MB additional memory on the formatter board. An optional hard disk drive is also available.

HP Color LaserJet 4700n (product number Q7492A)

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The HP Color LaserJet 4700n printer includes the features of the 4700, plus the HP Jetdirect embedded print server (RJ-45 port) for network connectivity.

HP Color LaserJet 4700dn (product number Q7493A)

The HP Color LaserJet 4700dn printer includes the features of the 4700n, plus a duplexer for automatic two-sided printing, and an additional 128 MB of memory for a total of 288 MB of memory (256 MB of DDR SDRAM and 32 MB of memory on the formatter board).

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HP Color LaserJet 4700dtn (product number Q7494A)

The HP Color LaserJet 4700dtn includes all the features of the 4700dn, two additional 500-sheet paper feeders (Trays 3 and 4), and a printer stand.

HP Color LaserJet 4700ph+ (product number Q7495A)

The HP Color LaserJet 4700ph+ includes the features of the 4700dtn, two additional 500-sheet paper feeders (Trays 5 and 6), a high-capacity stapler/stacker, a printer stand, a hard disk, and an additional 256 MB of memory.

NOTE 544 MB of SDRAM: 512 MB of DDR, plus 32 MB of additional memory on the formatter

board and an additional DIMM slot. This printer has two 200-pin small outline dual inline memory module (SODIMM) slots that accept 128 or 256 MB of RAM each.

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Printer features

This printer combines the quality and reliability of Hewlett-Packard printing with the new features and standard capabilities listed below. For more information on printer features, see the Hewlett-Packard Web site at

Table 1-1 Features

http://www.hp.com/support/clj4700.

Performance

Memory

User interface

Prints up to 31 pages per minute (ppm) for letter-sized paper and up to 30 ppm for A4-

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sized paper.

First page prints in 10 seconds or less from the Ready prompt. The printer can be set

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to wake from sleep mode at a specific time each day.

160 MB of memory for the HP Color LaserJet 4700 and 4700n, 288 MB for the HP Color

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LaserJet 4700dn and HP Color LaserJet 4700dtn, and 544 MB for the HP Color LaserJet 4700ph+.

NOTE Memory specification: HP Color LaserJet 4700 series printers use

200-pin small outline dual inline memory modules (SODIMM) that support 128 or 256 MB of RAM.

Two open EIO slots.

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Can be expanded to 544 MB: 512 MB of DDR memory plus 32 MB of memory on the

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formatter board.

Optional hard disk drive can be added via an EIO slot (an internal hard disk drive is

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included with the HP Color LaserJet 4700ph+ printer).

Four-line graphic display on control panel.

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Enhanced Help with animated graphics.

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Embedded Web server to access support and order supplies (network-connected

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printers).

HP Easy Printer Care Software (a Web-based status and troubleshooting tool).

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Supported printer personalities

Job storage features

HP PCL 6.

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HP PCL 5c.

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PostScript 3 emulation.

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Portable document format (PDF).

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Full job storage features.

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Proof and hold.

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Private jobs.

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Quick copy.

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Mopier mode.

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Job storage.

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Personal identification number (PIN) printing.

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Fonts and forms.

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ENWW Printer features 7

Table 1-1 Features (continued)

Environmental features

Sleep mode setting.

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High content of recyclable components and materials.

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Energy Star compliant.

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Fonts

Paper handling

80 internal fonts available for both PCL and PostScript emulation.

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80 printer-matching screen fonts in TrueType™ format available with the software

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solution.

Supports forms and fonts on the disk using HP Web Jetadmin.

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Prints on media from 77 mm x 127 mm (3 inches x 5 inches) up to 216 mm x 356 mm

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(8.5 inches x 14 inches) (legal size). For ordering information, see

● Tray 1 can process heavy media from 60 g/m

standard 80 lb cover stock. For ordering information, see

● Tray 2 and optional trays can process media from 60 g/m

Prints on a wide range of media types, including HP laser photo media, glossy papers,

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to 220 g/m2 (16 lb to 60 lb), as well as

Part numbers.

to 120 g/m2 (16 lb to 32 lb).

and transparencies, as well as heavy stock, labels, and envelopes.

Prints multiple gloss levels.

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Standard 100-sheet multi-purpose paper tray (Tray 1) supports letter, legal, executive,

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8.5 X 13, JIS B5, executive (JIS), 16K, A4, A5, and custom media.

Standard 500-sheet paper feeder (Tray 2) that supports letter, legal, executive, 8.5 X

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13, JIS B5, executive (JIS), 16K, A4, A5, and custom media.

Up to four additional 500-sheet paper feeders (Trays 3, 4, 5, and 6) support letter, legal,

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executive, 8.5 X 13, JIS B5, executive (JIS), 16K, A4, A5, and custom media.

Standard 500-sheet face-down output bin.

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Accessories

Duplexer for automatic two-sided printing (duplexing) standard on the HP Color

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LaserJet 4700dn, HP Color LaserJet 4700dtn, and HP Color LaserJet 4700ph+ printers.

Automatic duplexing of 120 g/m

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(32 lb) paper at full speed - 30 sides (15 sheets) per

minute.

Stapler/stacker prints up to 750 sheets with job offset and staples up to 30 sheets;

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standard on the HP Color LaserJet 4700ph+.

Printer hard disk, which provides storage for fonts and macros as well as additional

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features for Job Storage; standard on HP Color LaserJet 4700ph+ printer.

Small outline dual inline memory modules (SODIMMs).

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Flash memory slots for additional fonts and firmware upgrades.

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Printer stand.

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Stapler/stacker; standard on the HP Color LaserJet 4700ph+.

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NOTE Optional as an accessory for the HP Color LaserJet 4700dn and

HP Color LaserJet 4700dtn. The stapler/stacker can be installed only on printers that are equipped with the automatic duplexer.

Up to four additional 500-sheet paper feeders (Trays 3, 4, 5, and 6).

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8 Chapter 1 Printer basics ENWW

Table 1-1 Features (continued)

Connectivity

Enhanced input/output (EIO) card slots for optional connectivity. (Network connection

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using an HP Jetdirect embedded print server is standard on HP Color LaserJet 4700n, HP Color LaserJet 4700dn, HP Color LaserJet 4700dtn, and HP Color LaserJet 4700ph+ printers.)

USB 2.0 connection.

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HP Jetdirect embedded print server to enable network connectivity without requiring use

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of an EIO slot.

Standard bidirectional parallel cable interface (IEEE 1284-C compliant).

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Auxiliary connector.

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Both USB and parallel connections are supported, but cannot be used at the same time.

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Supplies

Supplies status page contains information on toner level, page count, and estimated

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pages remaining.

High-capacity no-shake cartridge with automatic toner seal removal feature.

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Printer checks for authentic HP print cartridges at cartridge installation.

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High-capacity (5,000) staple cartridge with staples-low and staples-out messaging

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capability.

Internet-enabled supply-ordering capabilities through the embedded Web server.

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Internet-enabled supply-ordering capabilities through the HP Easy Printer Care

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Software. For more information, see

http://www.hp.com/go/easyprintercare.

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Walk around

The following illustrations identify the locations and names of key components of this printer.

Front view (HP Color LaserJet 4700ph+ shown)

1 Duplexer

2 Stapler/stacker

3 Top cover

4 Control panel

5 Front cover (access to print cartridges, transfer unit, and fuser)

6 Tray 1

7 On/off switch

8 Tray 2

9 Optional paper tray (three additional optional paper trays also shown)

10 Printer stand

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Back/side view (HP Color LaserJet 4700ph+ shown)

1 Output tray

2 Formatter board

3 Upper formatter board tab

4 USB connection

5 ACC connection

6 EIO connection

7 Parallel port

8 EIO connection

9 Network port (RJ-45 connector)

10 Lower formatter board tab

11 Auxiliary port

12 Power cord connection

ENWW Walk around 11

Printer software

Included with the printer is a CD-ROM containing the printing system software. The software components and printer drivers on this CD-ROM help you use the printer to its fullest potential. See the Getting Started Guide for installation instructions.

NOTE For the latest information about the printing system software components, refer to the

readme file on the Web at the printer software, view the Install Notes on the CD-ROM included with the printer.

This section summarizes the software included on the CD-ROM. The printing system includes software for end users and network administrators operating in the following operating environments:

Microsoft Windows 98 and Windows Me

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Microsoft Windows 2000, XP (32-bit), and Server 2003 (32-bit)

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Apple Mac OS 9.1 and 9.2, and Mac OS X v10.2.8 and v10.3

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NOTE For a list of the network environments supported by the network administrator software

components, see

NOTE For a list of printer drivers, updated HP printer software, and product support information,

http://www.hp.com/support/clj4700.

go to

http://www.hp.com/support/clj4700. For information about installing

Network configuration.

Software

Software features

Automatic Configuration, Update Now, and Preconfiguration features are available with the HP Color LaserJet 4700 series printer.

Driver Autoconfiguration

The HP LaserJet PCL 6 and PCL 5c drivers for Windows and the PS drivers for Windows 2000 and Windows XP feature automatic discovery and driver configuration for printer accessories at the time of installation. Some accessories that Driver Autoconfiguration supports are the duplexing unit, optional paper trays, and dual inline memory modules (DIMMs). If the environment supports bidirectional communication, the installer presents Driver Autoconfiguration as an installable component by default for a Typical Installation and for a Custom Installation.

Update Now

If you have modified the configuration of the HP Color LaserJet 4700 printer since installation, the driver can be automatically updated with the new configuration in environments that support bidirectional communication. Click the Update Now button to automatically reflect the new configuration in the driver.

NOTE The Update Now feature is not supported in environments where shared Windows 2000

or Windows XP clients are connected to Windows 2000 or Windows XP hosts.

HP Driver Preconfiguration

HP Driver Preconfiguration is a software architecture and set of tools that allows HP software to be customized and distributed in managed corporate printing environments. Using HP Driver

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Preconfiguration, information technology (IT) administrators can preconfigure the printing and device defaults for HP printer drivers before installing the drivers in the network environment. For more information, see the HP Driver Preconfiguration Support Guide, which is available at

support/clj4700.

http://www.hp.com/

Installing the printing system software

The following sections contain instructions for installing the printing system software.

The printer comes with printing system software and printer drivers on a CD-ROM. The printing system software on the CD-ROM must be installed to take full advantage of the printer features.

If you do not have access to a CD-ROM drive, you can download the printing system software from the Internet at

You can download the latest software free of charge at http://www.hp.com/support/clj4700.

Installing Windows printing system software for direct connections

This section explains how to install the printing system software for Microsoft Windows 98, Windows Me, Windows 2000, and Windows XP.

http://www.hp.com/support/clj4700.

NOTE You can obtain Model Scripts for UNIX® and Linux by downloading them from the

Internet or by requesting them from an HP-authorized service or support provider. For Linux support see

jetdirectunix_software.

http://www.hp.com/go/linux. For UNIX support see http://www.hp.com/go/

When installing the printing software in a direct-connect environment, always install the software before connecting the parallel or USB cable. If the parallel or USB cable was connected before the software installation, see

Either a parallel or USB cable can be used for the direct connection. However, you cannot connect parallel and USB cables at the same time. Use an IEEE 1284-compatible cable or a standard 2-meter USB cable.

Installing the printing system software

1. Close all software programs that are open or running.

2. Insert the printer CD-ROM into the CD-ROM drive.

If the welcome screen does not open, start it by using the following procedure:

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3. When prompted, click Install Printer and follow the instructions on the computer screen.

4. Click Finish when the installation has completed.

5. You might need to restart the computer.

Installing the software after the parallel or USB cable has been connected.

On the Start menu, click Run.

Type the following: X:\setup (where X is the letter of the CD-ROM drive).

Click OK.

6. Print a Test Page or a page from any software program to make sure that the software is correctly

installed.

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If installation fails, reinstall the software. If this fails, check the installation notes and readme files on the printer CD-ROM or the flyer that came in the printer box, or go to help or more information.

http://www.hp.com/support/clj4700 for

Installing Windows printing system software for networks

The software on the printer CD-ROM supports network installation with a Microsoft network. For network installation on other operating systems, go to

The HP Jetdirect embedded print server in the HP Color LaserJet 4700n, HP Color LaserJet 4700dn printer, or HP Color LaserJet 4700dtn printer includes a 10/100 Base-TX network port. For other available HP Jetdirect print servers, see

clj4700.

The installer does not support printer installation or printer object creation on Novell servers. It supports only direct-mode network installations between Windows computers and a printer. To install your printer and create objects on a Novell server, use an HP utility (such as HP Web Jetadmin) or a Novell utility (such as NWAdmin).

Installing the printing system software

1. If you are installing the software on Windows 2000 or Windows XP, make sure that you have

administrator privileges.

2. Make sure that the HP Jetdirect print server and printer are properly connected to the network.

Print a configuration page (see page, locate the IP address that is currently configured. You might need this address to initially identify the printer on your network and complete the installation.

Printer information pages). On the second page of the configuration

http://www.hp.com/support/clj4700.

Supplies and accessories or go to http://www.hp.com/support/

3. Close all software programs that are open or running.

4. Insert the printer CD-ROM into the CD-ROM drive.

If the welcome screen does not open, start it by using the following procedure:

On the Start menu, click Run.

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Type the following: X:\setup (where X is the letter of the CD-ROM drive).

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Click OK.

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5. When prompted, click Install Printer and follow the instructions on the computer screen.

6. Click Finish when installation has completed.

7. You might need to restart the computer.

8. Print a Test Page or a page from any software program to make sure that the software is correctly

installed.

If installation fails, reinstall the software. If this fails, check the installation notes and readme files on the printer CD-ROM or the flyer that came in the printer box, or go to

clj4700 for help or more information.

http://www.hp.com/support/

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