HP 4700, CP4005 Service Manual

HP Color LaserJet 4700/CP4005 Series
Service Manual
HP Color LaserJet 4700/CP4005 Series printers
Service Manual
Copyright
FCC Class A Statement
Trademark Credits
© 2006 Copyright Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
CB503-90929
Edition 1, 10/2006
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. The end user of this product should be aware that any changes or modifications made to this equipment without the approval of Hewlett-Packard could result in the product not meeting the Class A limits, in which case the FCC could void the user’s authority to operate the equipment.
Adobe®, Adobe Photoshop® and PostScript® are trademarks of Adobe Systems Incorporated.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.
CorelDRAW™ is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited.
Linux is a U.S. registered trademark of Linus Trovalds.
Microsoft®, Windows®, and Windows XP® are U.S. registered trademarks of Microsoft Corporation.
PANTONE®* *Pantone, Inc's check­standard trademark for color.
UNIX® is a registered trademark of the Open Group.
ENERGY STAR® and the ENERGY STAR logo® are U.S. registered marks of the United States Environmental Protection Agency.
Safety Information
WARNING!
Potential Shock Hazard
Always follow basic safety precautions when using this product to reduce the risk of injury from fire or electric shock.
Table of contents
1 Product information
Printer configurations ............................................................................................................................. 2
HP Color LaserJet 4700 (Q7491A) ....................................................................................... 2
HP Color LaserJet 4700n (Q7492A) ..................................................................................... 3
HP Color LaserJet 4700dn (Q7493A) ................................................................................... 3
HP Color LaserJet 4700dtn (Q7494A) .................................................................................. 3
HP Color LaserJet 4700ph+ (Q7495A) ................................................................................. 4
HP Color LaserJet CP4005n (CB503A) ............................................................................... 4
HP Color LaserJet CP4005dn (CB504A) ............................................................................. 5
Printer features ...................................................................................................................................... 6
Printer walkaround ............................................................................................................................... 11
HP Color LaserJet 4700 models ......................................................................................... 11
HP Color LaserJet CP4005 models .................................................................................... 12
Identification, site requirements, and specifications ............................................................................ 15
Model and serial numbers .................................................................................................. 15
Power and regulatory label ................................................................................................ 15
Site requirements ................................................................................................................ 16
Space requirements ........................................................................................... 17
Physical specifications ....................................................................................... 18
Electrical specifications ....................................................................................................... 18
Environmental specifications .............................................................................................. 19
Acoustic emissions ............................................................................................................. 19
Supply storage requirements ............................................................................................. 20
Skew specifications ............................................................................................................. 20
Media specifications ............................................................................................................................ 21
Printing and paper storage environment ............................................................................ 21
Envelopes ........................................................................................................................... 22
Envelopes that have double side seams ........................................................... 23
Envelopes that have adhesive strips or flaps .................................................... 23
Envelope margins .............................................................................................. 23
Envelope storage ............................................................................................... 23
Labels .................................................................................................................................. 24
Label construction .............................................................................................. 24
Transparencies ................................................................................................................... 24
Supported types and sizes of print media .......................................................................... 25
Media to avoid ..................................................................................................................... 29
Media that can damage the printer ..................................................................................... 29
Printing on special media .................................................................................................................... 31
Transparencies ................................................................................................................... 31
Glossy paper ....................................................................................................................... 31
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Colored paper ..................................................................................................................... 32
Envelopes ........................................................................................................................... 32
Labels .................................................................................................................................. 32
Heavy paper ........................................................................................................................ 33
HP LaserJet Tough paper ................................................................................................... 33
Preprinted forms and letterhead ......................................................................................... 33
Recycled paper ................................................................................................................... 34
Weight equivalence table .................................................................................................... 34
Environmental product stewardship program ...................................................................................... 36
Protecting the environment ................................................................................................. 36
Ozone production ................................................................................................................ 36
Power consumption ............................................................................................................ 36
Toner consumption ............................................................................................................. 36
Paper use ............................................................................................................................ 36
Plastics ................................................................................................................................ 36
HP LaserJet print supplies .................................................................................................. 36
Return and recycling instructions ........................................................................................ 37
United States and Puerto Rico ........................................................................... 37
Multiple returns (two to eight cartridges) ........................................... 37
Single returns .................................................................................... 37
Shipping ............................................................................................. 37
Non-US returns .................................................................................................. 37
Paper ................................................................................................................................... 37
Material restrictions ............................................................................................................. 38
Disposal of waste equipment by users in private households in the European Union ...... 38
Material Safety Data Sheet (MSDS) ................................................................................... 39
For more information ........................................................................................................... 39
Hewlett-Packard Limited Warranty Statement .................................................................................... 40
Limited warranty for print cartridges and image drums ....................................................................... 42
Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement ....................... 43
Country/region-specific safety statements .......................................................................................... 44
Laser safety ........................................................................................................................ 44
Canadian DOC regulations ................................................................................................. 44
VCCI statement (Japan) ..................................................................................................... 44
Power cord statement (Japan) ............................................................................................ 44
EMI statement (Korea) ........................................................................................................ 44
EMI statement (Taiwan) ...................................................................................................... 45
Finnish laser statement ....................................................................................................... 46
Australia .............................................................................................................................. 46
2 Service approach
Service approach ................................................................................................................................. 50
Parts and supplies ............................................................................................................................... 51
Ordering parts, supplies, and accessories over the Internet .............................................. 51
Ordering directly through the embedded Web server (for printers with network
connections) ........................................................................................................................ 51
Exchange program .............................................................................................................. 51
Supplies .............................................................................................................................. 51
World Wide Web ................................................................................................................. 5 1
HP Service Parts Information ............................................................................................. 52
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HP available services .......................................................................................................................... 53
Ordering related documentation and software .................................................................................... 55
3 Installation and configuration
What ships in the box .......................................................................................................................... 58
Unpacking the printer .......................................................................................................................... 59
Loading detectable standard-sized media into Tray 2 and optional trays ........................................... 64
Connecting power ................................................................................................................................ 66
Installing a new control panel label ..................................................................................................... 67
Testing the printer operation ................................................................................................................ 68
Sleep delay .......................................................................................................................................... 69
Setting sleep delay .............................................................................................................. 69
Disabling/enabling sleep mode ........................................................................................... 69
Connecting to a computer ................................................................................................................... 70
Parallel configuration .......................................................................................................... 70
USB configuration ............................................................................................................... 70
Auxiliary connection configuration ...................................................................................... 71
HP Jetdirect print servers ................................................................................................... 72
Available software solutions ............................................................................... 73
Wireless printing ................................................................................................................. 73
IEEE 802.11 standard ........................................................................................ 73
Bluetooth ............................................................................................................ 73
Printer software .................................................................................................................................... 74
Software .............................................................................................................................. 74
Software features ............................................................................................... 74
Driver Autoconfiguration ..................................................................................... 74
Update Now ........................................................................................................ 74
HP Driver Preconfiguration ................................................................................ 75
Installing the printing system software ................................................................................ 75
Installing Windows printing system software for direct connections .................. 75
Installing Windows printing system software for networks ................................ 76
Setting up a Windows computer to use the network printer with Windows-
sharing ................................................................................................................ 77
Installing the software after the parallel or USB cable has been connected
Uninstalling the software ..................................................................................................... 78
Removing software from Windows operating systems ...................................... 78
Software for networks ......................................................................................................... 78
HP Web Jetadmin .............................................................................................. 78
UNIX ................................................................................................................... 79
Utilities ................................................................................................................................. 79
Embedded Web server ...................................................................................... 79
Other components and utilities .......................................................................... 80
Printer drivers ...................................................................................................................................... 81
Supported printer drivers .................................................................................................... 81
Additional drivers ................................................................................................................ 81
Select the correct printer driver ........................................................................................... 82
Printer-driver Help (Windows) ............................................................................................. 82
Gaining access to the printer drivers .................................................................................. 82
Printer drivers for Macintosh computers .............................................................................................. 84
..... 77
Features ............................................................................................ 79
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Supported printer drivers .................................................................................................... 84
Gaining access to the printer drivers .................................................................................. 84
Software for Macintosh computers ...................................................................................................... 86
Installing Macintosh printing system software for networks ............................................... 86
Installing Macintosh printing system software for direct connections (USB) ...................... 87
To remove software from Macintosh operating systems .................................................... 88
Network configuration .......................................................................................................................... 89
Configuring TCP/IP parameters .......................................................................................... 89
Manually configuring TCP/IP parameters from the printer control panel ........... 89
Setting an IP address ......................................................................................... 89
Setting the subnet mask ..................................................................................... 90
Setting the default gateway ................................................................................ 91
Disabling network protocols (optional) (HP Color LaserJet 4700 Series
only) .................................................................................................................... 91
Disabling IPX/SPX ............................................................................................. 92
Disabling DLC/LLC ............................................................................................. 92
Disabling AppleTalk ........................................................................................... 93
Setting network security on the printer ................................................................................................ 94
Locking the control panel .................................................................................................... 94
Levels of security ............................................................................................... 94
Using an ASCII PJL escape sequence to set network security ........................ 94
4 Maintenance
Cleaning the printer and accessories .................................................................................................. 98
Performing preventive maintenance .................................................................................................... 99
Managing the print cartridge .............................................................................................................. 100
Approximate replacement intervals for supplies ...............................................................................
ETB life .............................................................................................................................................. 103
Changing print cartridges .................................................................................................................. 104
Replacing supplies ............................................................................................................................ 107
Printer memory and fonts .................................................................................................................. 113
Cleaning spilled toner ......................................................................................................... 98
Vacuum specifications ....................................................................................... 98
HP print cartridges ............................................................................................................ 100
Non-HP print cartridges .................................................................................................... 100
Print cartridge authentication ............................................................................................ 100
Print cartridge storage ...................................................................................................... 100
Print cartridge life expectancy ........................................................................................... 100
Checking the supply level ................................................................................................. 101
Using the control panel .................................................................................... 101
Using the embedded Web server .................................................................... 101
Using HP Web Jetadmin .................................................................................. 101
102
Replacing a print cartridge ................................................................................................ 104
To replace the print cartridge ............................................................................................ 104
Locating supplies .............................................................................................................. 107
Supply replacement guidelines ......................................................................................... 107
Making room around the printer for replacing supplies .................................................... 108
Replacing the stapler cartridge (HP Color LaserJet 4700 Series) ................................... 108
Replacing the ETB ............................................................................................................ 111
Replacing the fuser ........................................................................................................... 111
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Installing a hard drive, memory, and fonts ........................................................................................ 114
Installing a hard drive (HP Color LaserJet 4700 Series) .................................................. 114
Installing DDR memory DIMMs ........................................................................................ 117
Installing a flash memory card (HP Color LaserJet 4700 Series only) ............................. 121
Enabling memory .............................................................................................................. 125
Installing an HP Jetdirect print server card (HP Color LaserJet 4700 Series only) .......................... 126
To install an HP Jetdirect print server card ....................................................................... 126
Setting the real-time clock ................................................................................................................. 130
Setting the date and time .................................................................................................. 130
Setting the wake time ....................................................................................................... 132
Setting the sleep delay ..................................................................................................... 133
5 Theory of operation
Basic operation .................................................................................................................................. 136
Operation sequence ......................................................................................................... 136
Power on sequence .......................................................................................................... 137
Internal components .......................................................................................................................... 139
Formatter system ............................................................................................................................... 141
Sleep mode ....................................................................................................................... 141
Image Resolution Enhancement technology (REt) .......................................................... 142
Input/Output ..................................................................................................................
Printer memory ................................................................................................................. 143
DIMM slots ........................................................................................................................ 143
PJL overview ..................................................................................................................... 144
PML ................................................................................................................................... 144
Control panel ..................................................................................................................... 144
Engine control system ....................................................................................................................... 145
DC controller PCB ............................................................................................................. 145
Motors, fans, and environment sensor ............................................................................. 147
Failure detection ............................................................................................................... 149
To enable memory for Windows 98 and Me .................................................... 125
To enable memory for Windows 2000 and XP ................................................ 125
To set the date format ...................................................................................... 130
To set the date ................................................................................................. 130
To set the time format ...................................................................................... 131
To set the time ................................................................................................. 131
To set the wake time ........................................................................................ 132
To set the sleep delay ...................................................................................... 133
.... 142
Parallel interface (HP Color LaserJet 4700 Series only) ................................. 142
USB 2.0 connector ........................................................................................... 142
ACC accessory port (HP Color LaserJet 4700 Series only) ............................ 142
Flash (HP Color LaserJet 4700 Series only) ................................................... 143
Hard drive accessory (HP Color LaserJet 4700 Series only) .......................... 143
CPU .................................................................................................................. 143
Read-only memory ........................................................................................... 143
Random-access memory ................................................................................. 143
Flash memory .................................................................................................. 143
Nonvolatile memory ......................................................................................... 143
Block operation ................................................................................................ 147
Drum motor failure detection ............................................................................ 149
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Fuser motor failure detection ........................................................................... 150
ETB motor failure detection ............................................................................. 150
Upper exhaust fan failure detection ................................................................. 150
Cartridge fan failure detection .......................................................................... 150
Delivery fan failure detection ............................................................................ 150
Power supply fan failure detection ................................................................... 150
Duplexer fan failure detection .......................................................................... 151
Low-voltage power supply ................................................................................................ 151
Fuser control circuit .......................................................................................... 151
Low-voltage power supply circuit ..................................................................... 153
Protective functions ......................................................................... 154
Safety .............................................................................................. 155
Sleep mode ..................................................................................... 155
Power supply recognition ................................................................ 155
Heater temperature control ............................................................................................... 155
Initial rotation temperature control ................................................................... 156
Start-up temperature control ............................................................................ 156
Print temperature control ................................................................................. 157
Between-sheets temperature control ............................................................... 157
Temperature protective function ....................................................................................... 157
Protective function by the CPU ........................................................................ 157
Protective function by the fuser heater safety circuit ....................................... 157
Protective function by the thermoswitch .......................................................... 158
Temperature failure detection ........................................................................................... 158
Start-up failure (warmup failure) ...................................................................... 158
Abnormal low temperature of main thermistor (no conduction) ....................... 158
Abnormal high temperature of main thermistor ............................................... 158
Abnormal low temperature of sub thermistor (no conduction) ......................... 159
Abnormal high temperature of sub thermistor ................................................. 159
Drive circuit abnormality ................................................................................... 159
High-voltage power supply ............................................................................................... 159
Generation of biases ........................................................................................ 160
Video interface control ...................................................................................................... 162
Laser/scanner system ....................................................................................................................... 163
Laser control ..................................................................................................................... 164
Scanner control ................................................................................................................. 165
Image formation system .................................................................................................................... 167
Image formation process .................................................................................................. 169
Electrostatic latent image formation block ........................................................................ 171
Step 1: Pre-exposure ....................................................................................... 171
Step 2: Primary charging ................................................................................. 172
Step 3: Laser beam exposure .......................................................................... 172
Development block ........................................................................................................... 172
Step 4: Development ........................................................................................ 172
Transfer block ................................................................................................................... 173
Step 5: Attraction .............................................................................................. 173
Step 6: Transfer ............................................................................................... 173
Step 7: Separation ........................................................................................... 174
Fusing block ...................................................................................................................... 174
Step 8: Fusing .................................................................................................. 174
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Cleaning block .................................................................................................................. 175
Step 9: Drum cleaning ...................................................................................... 175
Print cartridges .................................................................................................................. 175
Memory tag ...................................................................................................... 177
Cartridge presence detection ............................................................................................ 177
Memory tag detection ....................................................................................... 177
Photosensitive drum detection ......................................................................... 177
Developing cylinder disengaging control ......................................................... 178
ETB (electrostatic transfer/transport belt) ......................................................................... 178
Transfer roller (Y, C, M) engagement/disengagement detection ..................................... 180
Transfer roller engagement/disengagement control ......................................................... 180
Calibration and cleaning ................................................................................................... 181
ETB cleaning .................................................................................................... 182
Color misregistration corrective control ........................................................... 183
Color misregistration detection ......................................................................................... 184
Image stabilization control ................................................................................................ 185
Environmental change control ......................................................................... 186
Conditions leading up to DHALF ...................................................................... 187
Image halftone calibration control (DHALF) ..................................................... 187
Image density detection ................................................................................... 187
Pickup/feed system ........................................................................................................................... 189
Pickup/feed unit ................................................................................................................ 194
Paper tray detection and paper tray media size detection .............................. 194
Paper tray pickup operation ............................................................................. 195
Media lift-up operation ...................................................................................... 196
Initial lift-up ...................................................................................... 196
Lift-up during printing ....................................................................... 196
Multiple-feed prevention ................................................................................... 197
Skew correction ................................................................................................ 199
Media detection ................................................................................................ 200
Feed speed control .......................................................................................... 201
Fusing and delivery block ................................................................................................. 202
Loop control ..................................................................................................... 202
Fusing pressure release mechanism ............................................................... 203
Jam detection ................................................................................................... 204
Pickup delay jam ............................................................................. 205
Pickup stationary jam ...................................................................... 205
Delivery delay jam ........................................................................... 205
Door open jam ................................................................................. 205
Residual paper jam ......................................................................... 205
Reversing unit jam 1 ........................................................................ 205
Reversing unit jam 2 ........................................................................ 206
Duplexing pickup unit jam 1 ............................................................ 206
Automatic delivery function ............................................................. 206
Duplex feed unit ................................................................................................................ 206
Reversing/duplexing feed operation ................................................................ 207
Jam detection ................................................................................................... 209
Reversing unit jam 1 ........................................................................ 210
Reversing unit jam 2 ........................................................................ 210
Duplexing pickup unit jam 1 (Duplexing unit stationary jam) .......... 210
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500-sheet paper feeder ..................................................................................................................... 211
Pickup and feed operations .............................................................................................. 212
Stapler/stacker (HP Color LaserJet 4700 Series only) ..................................................................... 214
Staple mode ...................................................................................................................... 214
Stacker mode .................................................................................................................... 214
Offset mode ...................................................................................................................... 214
Messages .......................................................................................................................... 215
6 Removal and replacement
Removal and replacement strategy ................................................................................................... 218
Repair notices ................................................................................................................... 218
Caution regarding electrostatic discharge (ESD) ............................................................. 218
Required tools ................................................................................................................... 218
Types of screws ................................................................................................................ 219
Parts-removal tree ............................................................................................................ 220
User-replaceable parts ...................................................................................................................... 221
Print cartridges and ETB ................................................................................................... 222
Fuser ................................................................................................................................. 222
Tray 1 pickup roller and separation pad ........................................................................... 222
Tray 2-x separation roller .................................................................................................. 225
Tray 2-x feed and pickup rollers ....................................................................................... 226
Formatter .......................................................................................................................... 227
Compact flash ................................................................................................................... 228
HP Jetdirect print server card (4700 models) ................................................................... 228
DDR memory DIMMs ........................................................................................................ 228
Hard drive (4700 models) ................................................................................................. 228
Installing a new control panel label ................................................................................... 228
Covers and external components ...................................................................................................... 230
Paper tray (Tray 2) ............................................................................................................ 231
Multipurpose tray (Tray 1) ................................................................................................. 231
Front cover ........................................................................................................................ 235
Duplex cover ..................................................................................................................... 239
Face down tray assembly ................................................................................................. 239
Top cover .......................................................................................................................... 240
Right cover ........................................................................................................................ 245
Left cover .......................................................................................................................... 247
Rear cover ........................................................................................................................ 249
Control panel ..................................................................................................................... 250
Main assemblies ................................................................................................................................ 253
Disengaging drive assembly ............................................................................................. 254
Remove main drive assembly ........................................................................................... 256
Reinstall main drive assembly .......................................................................................... 263
Pickup motor assembly ..................................................................................................... 273
Lifter drive assembly ......................................................................................................... 275
Delivery assembly ............................................................................................................. 278
Paper feed assembly ........................................................................................................ 283
Fuser drive assembly ........................................................................................................ 286
Laser/scanner assembly ................................................................................................... 287
Motors and fans ................................................................................................................................. 297
Disengaging drive motor ................................................................................................... 298
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Drum drive motors (Y/C/M/K) ........................................................................................... 298
Power supply fan/shroud (Fan 4) ..................................................................................... 299
Delivery fan/shroud (Fan 3) .............................................................................................. 300
Cartridge fan/shroud (Fan 2) ............................................................................................ 302
Upper exhaust fan (Fan 1) ................................................................................................ 305
Sensors and switches ........................................................................................................................ 308
Environment sensor .......................................................................................................... 308
Power switch assembly .................................................................................................... 309
PCBs .................................................................................................................................................. 312
DC controller PCB ............................................................................................................. 312
Low-voltage power supply PCB ........................................................................................ 319
Memory controller PCB ..................................................................................................... 321
E label memory contacts and cable .................................................................................. 322
High-voltage power supply PCB ....................................................................................... 324
Toner level detection PCB ................................................................................................ 326
High-voltage contacts ....................................................................................................... 326
500-sheet paper feeder ..................................................................................................................... 328
500-sheet paper feeder right cover .................................................................................. 329
500-sheet paper feeder rear cover ................................................................................... 329
500-sheet paper feeder left cover ..................................................................................... 330
500-sheet paper feeder front cover .................................................................................. 331
500-sheet paper pickup drive assembly ........................................................................... 333
500-sheet paper feeder lifter drive assembly ................................................................... 337
500-sheet paper feeder pickup rollers .............................................................................. 339
Stapler/stacker (4700 models) .......................................................................................................... 340
Remove the stapler/stacker from the printer .................................................................... 340
Staple cartridge left cover ................................................................................................. 341
Output tray ...................................................................................................................
Left cover .......................................................................................................................... 342
Top cover .......................................................................................................................... 342
Right cover ........................................................................................................................ 344
Staple cartridge ................................................................................................................. 346
Stapler/stacker PCB .......................................................................................................... 347
Stapler/stacker unit assembly 24v 2.5 amp ...................................................................... 348
Duplexer ............................................................................................................................................ 349
Top duplexing assembly ................................................................................................... 349
Duplex tray ........................................................................................................................ 349
..... 341
7 Troubleshooting
Introduction ........................................................................................................................................ 352
Troubleshooting process ................................................................................................................... 354
Pre-troubleshooting checklist ............................................................................................ 354
Troubleshooting checklist ................................................................................................. 355
Troubleshooting flowchart ................................................................................................. 356
Power-on checks .............................................................................................................. 357
Power-on troubleshooting overview ................................................................. 357
Control panel messages .................................................................................................................... 359
Warning messages ........................................................................................................... 359
Error messages ................................................................................................................. 359
Critical error messages ..................................................................................................... 359
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Message listing ................................................................................................................. 359
Formatter lights .................................................................................................................................. 395
Embedded HP Jetdirect LEDs .......................................................................................... 395
Heartbeat LED .................................................................................................................. 396
Accessory lights (4700 models) ........................................................................................................ 397
Interpreting stapler/stacker indicator light codes .............................................................. 397
Replacement parts configuration ....................................................................................................... 400
Formatter and DC controller ............................................................................................. 400
Formatter (new or previously installed in another printer) ................................................ 400
DC controller (new or previously installed in another printer) .......................................... 401
Formatter and firmware compact flash ............................................................................. 401
Paper path troubleshooting ............................................................................................................... 402
Jams .................................................................................................................................. 402
Jam locations .................................................................................................................... 402
Jam locations by error message ....................................................................................... 405
Jam recovery .................................................................................................................... 406
To disable paper jam recovery ......................................................................... 407
Avoiding jams .................................................................................................................... 407
Solving repeated jams ...................................................................................................... 408
Persistent jams ................................................................................................................. 408
Basic troubleshooting for jams ......................................................................... 408
Data collection .................................................................................................. 409
General paper path troubleshooting ................................................................ 409
Paper path checklist ......................................................................................... 410
Jams in Tray 1 .................................................................................................. 410
Jams in Tray 2 .................................................................................................. 411
Jams in the paper path ..................................................................................... 412
Jams in the top cover ....................................................................................... 412
Jams in the duplex path ................................................................................... 413
Common causes of paper jams ........................................................................................ 414
Paper jams ....................................................................................................... 414
Clearing jams .................................................................................................................... 415
Jam in Tray 1 ................................................................................................... 415
Jam in Tray 2 or optional trays ......................................................................... 416
Jams in top cover area ..................................................................................... 417
Clearing a jam in the top cover area ............................................... 418
Clearing other jams .......................................................................................... 420
Jams in the stapler/stacker (4700 models) ...................................................... 423
Staple jams ....................................................................................................... 429
Paper transport troubleshooting ........................................................................................................ 432
Multiple pages are fed ...................................................................................................... 432
Media is wrinkled or folded ............................................................................................... 432
Paper is skewed ................................................................................................................ 433
Image formation troubleshooting ....................................................................................................... 434
Print quality troubleshooting tools ..................................................................................... 434
Print quality problems associated with media .................................................................. 434
Overhead transparency defects ........................................................................................ 435
Print quality problems that are associated with the environment ..................................... 436
Print quality problems that are associated with jams ....................................................... 436
Print quality troubleshooting pages .................................................................................. 436
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Understanding color variations ......................................................................................... 436
Common causes of color variation ................................................................... 437
Color selection process .................................................................................................... 437
Matching colors ................................................................................................................. 437
PANTONE* color matching .............................................................................. 437
Swatch book color matching ............................................................................ 437
Using color ........................................................................................................................ 438
HP ImageREt 3600 .......................................................................................... 438
Paper selection ................................................................................................ 438
sRGB ................................................................................................................ 438
Adobe® RGB ................................................................................................... 439
CMYK+ ............................................................................................................. 439
Color options ..................................................................................................................... 439
Print in grayscale .............................................................................................. 439
Automatic or manual color adjustment ............................................................ 440
Manual color options ........................................................................................ 440
Halftone options ............................................................................................... 440
Neutral Grays ................................................................................................... 440
Edge Control .................................................................................................... 440
RGB Color ........................................................................................................ 441
Adjusting color balance ..................................................................................................... 441
To adjust color density ..................................................................................... 441
Web-downloadable color tables ....................................................................... 442
Image defects .................................................................................................................................... 443
Light image ....................................................................................................................... 444
Light color ......................................................................................................................... 445
Dark image ........................................................................................................................ 445
Dark color .......................................................................................................................... 446
Completely blank image ................................................................................................... 446
All black or solid color ....................................................................................................... 447
Dots in vertical lines .......................................................................................................... 447
Dirt on the front or back of the paper ................................................................................ 448
Vertical lines ...................................................................................................................... 448
White vertical lines ............................................................................................................ 449
Horizontal lines ................................................................................................................. 449
White horizontal lines ........................................................................................................ 450
Missing color ..................................................................................................................... 450
Blank spots ....................................................................................................................... 451
Poor fusing ........................................................................................................................ 451
Distortion or blurring .......................................................................................................... 452
Smearing ........................................................................................................................... 453
Misplaced image ............................................................................................................... 454
Repetitive defects troubleshooting ................................................................................... 454
Repetitive defect ruler ...................................................................................... 455
Interface troubleshooting ................................................................................................................... 457
Communications checks ................................................................................................... 457
AUTOEXEC.BAT standard configurations ....................................................................... 457
Parallel MS-DOS commands ........................................................................... 457
Printer Job Language (PJL) commands ........................................................................... 457
@PJL [Enter] .................................................................................................... 457
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UEL .................................................................................................................. 458
@PJL COMMENT ............................................................................................ 458
@PJL INFO CONFIG ....................................................................................... 458
@PJL INFO ID ................................................................................................. 458
@PJL INFO USTATUS .................................................................................... 458
@PJL INFO PAGECOUNT .............................................................................. 458
@PJL JOB ....................................................................................................... 458
@PJL EOJ ....................................................................................................... 459
@PJL ECHO .................................................................................................... 459
@PJL USTATUS JOB=ON/OFF ...................................................................... 459
@PJL USTATUSOFF ...................................................................................... 459
Changing printer control panel configuration settings ....................................................................... 460
Job storage limit (4700 models) ........................................................................................ 460
Setting the job storage limit .............................................................................. 460
Job held timeout (4700 models) ....................................................................................... 460
Setting the job held timeout ............................................................................. 460
Show IP address ............................................................................................................... 461
Showing the IP address ................................................................................... 461
Color/black mix ................................................................................................................. 461
Setting the color/black mix ............................................................................... 461
Tray behavior options ....................................................................................................... 462
Setting the printer to use the requested tray .................................................... 462
Setting manually feed prompt .......................................................................... 463
Setting the printer default for PS defer media .................................................. 463
Setting the printer to use size/type prompt ...................................................... 464
Setting the printer to use another tray ............................................................. 464
Setting the printer to duplex blank pages ........................................................ 465
Setting the printer to rotate images .................................................................. 465
Sleep delay ....................................................................................................................... 465
Setting sleep delay ........................................................................................... 466
Disabling/enabling sleep mode ........................................................................ 466
Wake time ......................................................................................................................... 466
Setting the wake time ....................................................................................... 467
Display brightness ............................................................................................................. 467
Setting the display brightness .......................................................................... 467
Personality ........................................................................................................................ 468
Setting the personality ...................................................................................... 468
Clearable warnings ........................................................................................................... 468
Setting the clearable warnings ......................................................................... 469
Auto continue .................................................................................................................... 469
Setting auto continue ....................................................................................... 469
Replace supplies ............................................................................................................... 470
Setting replace supplies response ................................................................... 470
Order at ............................................................................................................................. 470
Setting order at response ................................................................................. 470
Color supply out ................................................................................................................ 471
Setting color supply out response .................................................................... 471
Jam recovery .................................................................................................................... 471
Setting jam recovery response ........................................................................ 472
RAM disk ........................................................................................................................... 472
xiv ENWW
Changing RAM disk behavior .......................................................................... 472
Language .......................................................................................................................... 472
Selecting the language ..................................................................................... 473
Selecting the language if the display is in a language you do not
understand ....................................................................................................... 473
Using the printer control panel in shared environments ................................................... 473
Control panel troubleshooting ........................................................................................................... 474
Printing a menu map ......................................................................................................... 474
Information menu .............................................................................................................. 474
Paper handling menu ........................................................................................................ 476
Configure device menu ..................................................................................................... 478
Printing submenu ............................................................................................. 478
PCL submenu .................................................................................................. 482
Print quality submenu ....................................................................................... 483
System setup submenu .................................................................................... 488
Stapler/stacker submenu (4700 models) ......................................................... 493
I/O submenu ..................................................................................................... 494
Embedded Jetdirect submenu ......................................................................... 495
Resets submenu .............................................................................................. 499
Diagnostics menu ............................................................................................................. 500
Service menu .................................................................................................................... 503
Tools for troubleshooting ................................................................................................................... 505
Using the embedded Web server ..................................................................................... 505
Accessing the embedded Web server ............................................................. 505
Information tab ................................................................................................. 506
Settings tab ...................................................................................................... 506
Setting the real-time clock ................................................................................ 507
Networking tab ................................................................................................. 507
Other links ........................................................................................................ 507
Configuration pages .......................................................................................................... 507
Configuration page ........................................................................................... 507
HP embedded Jetdirect page .......................................................................... 509
Paper handling configuration page (4700 models) .......................................... 510
Finding important information on the configuration pages ............................... 511
Print the supplies status page ........................................................................................... 512
Print the usage page ......................................................................................................... 513
Print the demo page ......................................................................................................... 514
Print the file directory page ............................................................................................... 515
Print the PCL font list page ............................................................................................... 515
Print the PS font list page ................................................................................................. 516
Print the RGB samples page ............................................................................................ 517
Print the CMYK samples page .......................................................................................... 518
Diagnostics ........................................................................................................................................ 520
LED diagnostics ................................................................................................................ 520
Engine diagnostics ............................................................................................................ 521
Diagnostics mode ............................................................................................. 521
Diagnostics that put the engine into the special diagnostics mode ................. 521
Diagnostic tests ................................................................................................ 521
Individual diagnostic tests ................................................................................................. 522
Print the event log page ................................................................................... 522
ENWW xv
View the event log on the control panel display ............................................... 523
Print the PQ troubleshooting pages ................................................................. 524
Diagnostics page .............................................................................................. 525
Disable cartridge check (special mode test) .................................................... 526
Paper path sensors (special mode test) .......................................................... 527
Paper path test ................................................................................................. 527
Finishing paper path test .................................................................................. 528
Manual sensor test (special mode test) ........................................................... 528
Manual sensor test 2 (special mode test) ........................................................ 531
Component test (special mode test) ................................................................ 532
Print/Stop test ................................................................................................... 535
Colorband test .................................................................................................. 535
Information menu ............................................................................................. 535
Configure device menu/printing menu ............................................................. 536
Configure device menu/print quality menu ...................................................... 536
Configure device menu/resets menu ............................................................... 536
Test pages ......................................................................................................................................... 537
Engine test page ............................................................................................................... 537
Formatter test page ........................................................................................................... 537
Engine resets ..................................................................................................................................... 538
Cold reset .......................................................................................................................... 538
To perform a cold reset .................................................................................... 538
NVRAM initialization ......................................................................................................... 538
To initialize NVRAM ......................................................................................... 538
Hard disk initialization (4700 models) ............................................................................... 539
To initialize the hard disk ................................................................................. 539
Calibration bypass ............................................................................................................ 539
To bypass calibration ....................................................................................... 539
Quick Calibrate Now ......................................................................................................... 539
Full Calibrate Now ............................................................................................................. 539
Service menu ..................................................................................................................................... 541
Using the Service menu .................................................................................................... 541
Clear event log ................................................................................................. 541
Mono cycle count/Color cycle count ................................................................ 541
Serial number ................................................................................................... 541
Service ID ......................................................................................................... 541
Restoring the Service ID .................................................................................. 541
Converting the Service ID to an actual date .................................................... 542
Cold reset paper ............................................................................................... 542
Diagrams ........................................................................................................................................... 543
Main parts ......................................................................................................................... 543
Switches ............................................................................................................................ 545
Sensors ............................................................................................................................. 546
Solenoids .......................................................................................................................... 547
Motors and fans ................................................................................................................ 548
PCBs ................................................................................................................................. 549
DC controller PCB ............................................................................................................. 550
Connectors ........................................................................................................................ 551
General timing chart ......................................................................................................... 557
General circuit diagrams ................................................................................................... 558
xvi ENWW
8 Parts and diagrams
Introduction ........................................................................................................................................ 562
Ordering parts and supplies .............................................................................................................. 563
Parts that wear .................................................................................................................. 563
Parts .................................................................................................................................. 563
Customer support ............................................................................................................. 563
Supplies and accessories ................................................................................................. 563
Common fasteners ............................................................................................................ 566
User-replaceable parts ...................................................................................................................... 567
Assembly locations ............................................................................................................................ 570
Major components ............................................................................................................ 570
External covers and panels ............................................................................................................... 572
Internal components .......................................................................................................................... 576
Accessories ....................................................................................................................................... 610
Alphabetical parts list ......................................................................................................................... 628
Numerical parts list ............................................................................................................................ 634
Index .................................................................................................................................................................. 641
ENWW xvii
xviii ENWW

1 Product information

This chapter contains information about the following topics:
Printer configurations
Printer features
Printer walkaround
Identification, site requirements, and specifications
Media specifications
Printing on special media
Environmental product stewardship program
Hewlett-Packard Limited Warranty Statement
Limited warranty for print cartridges and image drums
Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement
Country/region-specific safety statements
ENWW 1

Printer configurations

This manual describes the HP Color LaserJet 4700s and HP Color LaserJet CP4005 series printers. These printers are available in the following configurations.

HP Color LaserJet 4700 (Q7491A)

The HP Color LaserJet 4700 printer is a four-color laser printer that prints up to 31 pages per minute (ppm) for letter-sized paper and up to 30 ppm for A4-size paper.
Trays. The printer comes with a multipurpose tray (Tray 1) that holds up to 100 sheets of
various print media or 20 envelopes. A standard 500-sheet paper feeder (Tray 2) supports letter, legal, executive, 8.5 x 13, JIS B5, executive (JIS), 16K, A4, and A5, and custom media. The printer can support up to four optional 500-sheet paper feeders (Trays 3, 4, 5, and 6).
Connectivity. The printer provides parallel and auxiliary ports for connectivity. Two enhanced
input/output (EIO) slots, wireless connectivity capability with optional print server, auxiliary port, universal serial bus (USB) and accessory connections, and bidirectional parallel cable interface (IEEE-1284-C compliant) are standard.
Memory. 160 megabytes (MB) of memory: 128 MB of dual data-rate (DDR) synchronous
dynamic random access memory (SDRAM), 32 MB of memory on the formatter board, and one open dual inline memory module (DIMM) slot.
NOTE To allow memory expansion, the printer has an available 200-pin small outline
dual inline memory module (SODIMM) slot that accepts 128 or 256 MB RAM. The printer can support up to 544 MB of memory: 512 MB of memory in SODIMMs, plus 32 MB additional memory on the formatter board. An optional hard drive is also available.
2 Chapter 1 Product information ENWW

HP Color LaserJet 4700n (Q7492A)

The HP Color LaserJet 4700n printer includes the features of the 4700, plus the HP Jetdirect embedded print server (RJ-45 port) for network connectivity.

HP Color LaserJet 4700dn (Q7493A)

The HP Color LaserJet 4700dn printer includes the features of the 4700n, plus a duplexer for automatic two-sided printing, and an additional 128 MB of memory for a total of 288 MB of memory (256 MB of DDR SDRAM and 32 MB of memory on the formatter board).

HP Color LaserJet 4700dtn (Q7494A)

ENWW Printer configurations 3
The HP Color LaserJet 4700dtn includes all the features of the 4700dn, two additional 500-sheet paper feeders (Trays 3 and 4), and a printer stand.

HP Color LaserJet 4700ph+ (Q7495A)

The HP Color LaserJet 4700ph+ includes the features of the 4700dtn, two additional 500-sheet paper feeders (Trays 5 and 6), a high-capacity stapler/stacker, a printer stand, a hard drive, and an additional 256 MB of memory for a total of 544 MB of memory.
NOTE 544 MB of SDRAM: 512 MB of DDR, plus 32 MB of additional memory on the
formatter board and an additional DIMM slot. This printer has two 200-pin small outline dual inline memory module (SODIMM) slots that accept 128 or 256 MB of RAM each.

HP Color LaserJet CP4005n (CB503A)

4 Chapter 1 Product information ENWW
The HP Color LaserJet CP4005 printer is a four-color laser printer that prints up to 30 pages per minute (ppm) for black and 25 pages per minute (ppm) for color.
Trays. The printer comes with a multipurpose tray (Tray 1) that holds up to 100 sheets of
various print media or 20 envelopes. A standard 500-sheet paper feeder (Tray 2) supports letter, legal, executive, 8.5 X 13, JIS B5, executive (JIS), 16K, A4, and A5, and custom media. The printer also supports one optional 500-sheet paper feeder (Tray 3).
Connectivity. The printer provides a network port (RJ-45 connector) and universal serial bus
(USB).
Memory. 128 MB of DDR SDRAM in a single DIMM slot that can be upgraded to a maximum of
512 MB.
NOTE To accommodate memory expansion, the available 200-pin small outline dual inline
memory module (SODIMM) slot accepts 128, 256, or 512 MB RAM. The printer can support up to 512 MB of memory.

HP Color LaserJet CP4005dn (CB504A)

The HP Color LaserJet CP4005dn Series printer includes the features of the CP4005n, plus a duplexer for automatic two-sided printing, and an additional 128 MB of memory for a total of 258 MB of memory.
ENWW Printer configurations 5

Printer features

These printers combine the quality and reliability of Hewlett-Packard printing with the following new features and standard capabilities. For more information, see the Hewlett-Packard Web site at
http://www.hp.com/support/clj4700 or http://www.hp.com/support/ljcp4005.
Table 1-1 Features
Performance
Memory
HP Color LaserJet 4700 Series:
Prints up to 31 pages per minute (ppm) for letter-size paper and up to 30 ppm for
A4-size paper.
First page prints in 10 seconds or less. The printer can be set to wake from Sleep
mode at a specific time each day.
HP Color LaserJet CP4005 Series:
Prints up to 30 ppm in black & white and 25 ppm in color for letter-size (8.5"x11")
and A4-size paper.
First page prints in 10 seconds or less for black and 12 seconds or less for color
from the Ready prompt. This wait time is similar for first page out times from Powersave or Sleep mode.
HP Color LaserJet 4700 Series:
160 MB of memory for the HP Color LaserJet 4700 and 4700n, 288 MB for the
HP Color LaserJet 4700dn and HP Color LaserJet 4700dtn, and 544 MB for the HP Color LaserJet 4700ph+.
NOTE Memory specification: HP Color LaserJet 4700 series printers use
200-pin small outline dual inline memory modules (SODIMM) that support 128 or 256 MB of RAM.
Two open EIO slots.
User interface
Can be expanded to 544 MB: 512 MB of DDR memory plus 32 MB of memory on
the formatter board.
Optional hard drive can be added via an EIO slot (an internal hard drive is included
with the HP Color LaserJet 4700ph+ printer).
HP Color LaserJet CP4005 Series:
128 MB of memory for the HP Color LaserJet CP4005n, 256 MB for the HP Color
LaserJet CP4005dn.
NOTE Memory specification: HP Color LaserJet CP4005 Series printers use
200-pin small outline dual inline memory modules that accepts 128, 256, or 512 MB RAM. The printer can support up to 512 MB of memory.
HP Color LaserJet 4700 Series:
Four-line graphic display on control panel.
Enhanced Help with animated graphics.
Embedded Web server to access support and order supplies (network-connected
printers).
6 Chapter 1 Product information ENWW
Table 1-1 Features (continued)
HP Color LaserJet CP4005 Series:
Four-line graphic display on control panel.
Enhanced Help with animated graphics.
Embedded Web server to access support and order supplies (for network-
connected printers).
HP Easy Printer Care Software (a Web-based status and troubleshooting tool).
Supported printer personalities
Job storage features
HP Color LaserJet 4700 Series:
HP PCL 6.
HP PCL 5c.
PostScript 3 emulation.
Portable document format (PDF).
HP Color LaserJet CP4005 Series:
HP PCL 6.
HP PCL 5c.
PostScript 3 emulation.
Portable document format (PDF).
HP Color LaserJet 4700 Series:
Full job storage features.
Proof and hold.
Private jobs.
Quick copy.
Mopier mode.
Job storage.
Fonts and forms.
HP Color LaserJet CP4005 Series:
Full job storage features.
Personal identification number (PIN) printing. A user can send a print file to the
printer with a PIN embedded in the job print it by typing in the PIN at the control panel.
Mopier mode. A print file is processed on the computer and sent one time only to
the printer. It is then spooled at the printer, and the requested numbers of copies are printed.
Proof and hold. A multi-copy print file is sent to the printer, the first copy is printed
for proofing, and the remainder of the job is held at the printer for printing or cancellation.
Fonts and forms.
ENWW Printer features 7
Table 1-1 Features (continued)
Environmental features
HP Color LaserJet 4700 Series:
Sleep mode setting.
High content of recyclable components and materials.
Energy Star® compliant.
HP Color LaserJet CP4005 Series:
Sleep mode setting.
High content of recyclable components and materials.
Energy Star® compliant.
Fonts
Paper handling
HP Color LaserJet 4700 Series:
80 internal fonts available for both PCL and PostScript emulation.
Supports forms and fonts on the disk using HP Web Jetadmin.
HP Color LaserJet CP4005 Series:
80 internal fonts available for both PCL and PostScript emulation.
80 printer-matching screen fonts in TrueType format available with the software
solution.
HP Color LaserJet 4700 Series:
Prints on media from 77 x 127 mm (3 x 5 inches) up to 216 x 356 mm
(8.5 x 14 inches) (legal size).
Tray 1 can process heavy media from 60 to 220 g/m standard 80 lb cover stock.
Tray 2 and optional trays can process media up to 120 g/m
Prints on a wide range of media types, including HP laser photo media, glossy
papers, and transparencies, as well as heavy stock, labels, and envelopes.
Standard 100-sheet multi-purpose paper tray (Tray 1) supports letter, legal,
executive, 8.5 X 13, JIS B5, executive (JIS), 16K, A4, A5, and custom media.
Standard 500-sheet paper feeder (Tray 2) that supports letter, legal, executive,
8.5 X 13, JIS B5, executive (JIS), 16K, A4, A5, and custom media.
2
(16 to 60 lb), as well as
2
(32 lb).
Up to four additional 500-sheet paper feeders (Trays 3, 4, 5, and 6) support letter,
legal, executive, 8.5 X 13, JIS B5, executive (JIS), 16K, A4, A5, and custom media.
Standard 500-sheet face-down output bin.
Duplexer for automatic two-sided printing (duplexing) standard on the
HP Color LaserJet 4700dn, HP Color LaserJet 4700dtn, and HP Color LaserJet 4700ph+printers.
Automatic duplexing of 120 g/m per minute.
Stapler/stacker prints up to 750 sheets with job offset and staples up to 30 sheets;
standard on the HP Color LaserJet 4700ph+.
2
(32 lb) paper at full speed - 30 sides (15 sheets)
8 Chapter 1 Product information ENWW
Table 1-1 Features (continued)
HP Color LaserJet CP4005 Series:
Prints on media from 77 mm x 127 mm (3 inches x 5 inches) up to 216 mm x 356
mm (8.5 inches x 14 inches) (legal size). For ordering information, see Part numbers.
Tray 1 can process heavy media from 60 g/m as standard 80 lb cover stock. For ordering information, see Part numbers.
Tray 2 and optional Tray 3 can process media from 60 g/m 32 lb).
Prints on a wide range of media types, including HP laser photo media, glossy
papers, and transparencies, as well as heavy stock, labels, and envelopes.
Prints multiple gloss levels.
Standard 100-sheet multi-purpose paper tray (Tray 1) supports letter, legal,
executive, 8.5 X 13, JIS B5, executive (JIS), 16K, A4, A5, and custom media.
Standard 500-sheet paper feeder (Tray 2) that supports letter, legal, executive, 8.5
X 13, JIS B5, executive (JIS), 16K, A4, A5, and custom media.
One optional 500-sheet paper feeder (Tray 3) support letter, legal, executive, 8.5 X
13, JIS B5, executive (JIS), 16K, A4, A5, and custom media.
Standard 500-sheet face-down output bin.
Duplexer for automatic two-sided printing (duplexing) standard on the HP Color
LaserJet CP4005dn Series printer.
Automatic duplexing of 120 g/m per minute.
2
(32 lb) paper at full speed - 30 sides (15 sheets)
2
to 220 g/m2 (16 lb to 60 lb), as well
2
to 120 g/m2 (16 lb to
Accessories
HP Color LaserJet 4700 Series:
Printer hard drive, which provides storage for fonts and macros as well as additional features for Job Storage; standard on HP Color LaserJet 4700ph+ printer.
Small outline dual inline memory modules (SODIMMs).
Flash memory slots for additional fonts and firmware upgrades.
Printer stand.
Stapler/stacker; standard on the HP Color LaserJet 4700ph+.
NOTE The stapler/stacker is optional as an accessory for the HP Color
LaserJet 4700dn and HP Color LaserJet 4700dtn. The stapler/stacker can be installed only on printers that are equipped with the automatic duplexer.
Up to four additional 500-sheet paper feeders (Trays 3, 4, 5, and 6).
HP Color LaserJet CP4005 Series:
Small outline dual inline memory modules (SODIMMs).
Flash memory slot for firmware upgrades.
Printer stand.
One optional 500-sheet paper feeder (Tray 3).
ENWW Printer features 9
Table 1-1 Features (continued)
Connectivity
HP Color LaserJet 4700 Series:
Enhanced input/output (EIO) card slots for optional connectivity. (Network
connection using an HP Jetdirect embedded print server is standard on HP Color LaserJet 4700n, HP Color LaserJet 4700dn, HP Color LaserJet 4700dtn, and HP Color LaserJet 4700ph+ printers.)
USB 2.0 connection.
HP Jetdirect embedded print server to enable network connectivity without
requiring use of an EIO slot.
Standard bidirectional parallel cable interface (IEEE 1284-C compliant).
Auxiliary connector.
Both USB and parallel connections are supported, but cannot be used at the same
time.
HP Color LaserJet CP4005 Series:
USB 2.0 Hi-Speed Device port (Type B connector).
HP Jetdirect embedded print server to enable network connectivity.
Optional HP Jetdirect external print servers to enable alternative network
connectivity through the USB port.
Supplies
HP Color LaserJet 4700 Series:
Supplies status page contains information on toner level, page count, and
estimated pages remaining.
High-capacity no-shake cartridge with automatic toner seal removal feature.
Printer checks for authentic HP print cartridges at cartridge installation.
High-capacity (5,000) staple cartridge with staples-low and staples-out messaging
capability.
Internet-enabled supply-ordering capabilities through the embedded Web server.
HP Color LaserJet CP4005 Series:
Supplies status page contains information on toner level, page count, and
estimated pages remaining.
High-capacity no-shake cartridge pre-installed in the printer automatic-toner seal
removal feature.
Printer checks for authentic HP print cartridges at cartridge installation.
Internet-enabled supply-ordering capabilities through the embedded Web server,
Web Jetadmin network printer software, and HP Easy Printer Care Software. For more information, see
http://www.hp.com/go/easyprintercare.
10 Chapter 1 Product information ENWW
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