HP 469988-009 User Manual

HP Smart Array Controllers for HP ProLiant Servers

Part Number: 469988-009

User Guide

Abstract

This document includes feature, installation, and configuration information about HP Smart Array Controllers and is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

August 2012 Edition: 9

© Copyright 2008, 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. Bluetooth® is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.

Component identification ............................................................................................................... 6

Controller components ............................................................................................................................... 6

P212 components ............................................................................................................................ 6

P222 components ............................................................................................................................ 7

P400 components (model with front connectors) .................................................................................. 7

P400 components (model with back connectors) .................................................................................. 8

P410 components ............................................................................................................................ 9

P411 components ............................................................................................................................ 9

P420 components .......................................................................................................................... 10

P421 components .......................................................................................................................... 11

E500 components ......................................................................................................................... 11

P700m components ....................................................................................................................... 12

P711m components ....................................................................................................................... 13

P712m components ....................................................................................................................... 13

P721m components ....................................................................................................................... 14

P800 components .......................................................................................................................... 14

P812 components .......................................................................................................................... 15

P822 components .......................................................................................................................... 16

Controller board runtime LEDs ................................................................................................................... 16

P212, P410, and P411 LEDs .......................................................................................................... 17

E500 and P400 LEDs ..................................................................................................................... 18

P222 LEDs .................................................................................................................................... 19

P420 LEDs .................................................................................................................................... 19

P421 LEDs .................................................................................................................................... 20

P700m LEDs ................................................................................................................................. 21

P711m LED ................................................................................................................................... 22

P712m LED ................................................................................................................................... 22

P721m LEDs ................................................................................................................................. 23

P800 LEDs .................................................................................................................................... 23

P812 LEDs .................................................................................................................................... 25

P822 LEDs .................................................................................................................................... 26

FBWC module LEDs ................................................................................................................................. 26

FBWC module LEDs (P410, P411, P711m, P812) ............................................................................. 26

FBWC module LEDs (P222, P420, P421, P721m, P822) .................................................................... 27

Battery pack LEDs .................................................................................................................................... 28

Specifications ............................................................................................................................. 30

Memory and storage capacity conventions ................................................................................................. 30

RAID conventions .................................................................................................................................... 30

Smart Array Advanced Pack ..................................................................................................................... 30

Required hardware ........................................................................................................................ 31

Supported servers and server blades .......................................................................................................... 31

Specifications common to all controller models ............................................................................................ 32

Controller specifications by model ............................................................................................................. 33

E500, P411, and P421 specifications .............................................................................................. 33

P400, P410, and P420 specifications .............................................................................................. 34

P212 and P222 specifications ........................................................................................................ 34

Contents 3

P700m, P711m, P712m, and P721m specifications .......................................................................... 35

P800, P812, and P822 specifications .............................................................................................. 35

Battery pack service life ........................................................................................................................... 36

Installation and configuration ....................................................................................................... 37

Procedures for controllers in a server .......................................................................................................... 37

Installing a stand-up controller in an unconfigured server .................................................................... 37

Installing a stand-up controller in a previously configured server .......................................................... 38

Installing the controller board .......................................................................................................... 38

Connecting internal storage ............................................................................................................ 39

SAS cable part numbers ................................................................................................................. 40

Procedures for controllers in a server blade ................................................................................................. 40

Installing a mezzanine controller in an unconfigured server blade ........................................................ 40

Installing a mezzanine controller in a previously configured server blade .............................................. 41

Installing the mezzanine controller board .......................................................................................... 42

Configuration tools .................................................................................................................................. 43

Option ROM Configuration for Arrays ............................................................................................. 43

ROM-Based Setup Utility ................................................................................................................. 44

Array configuration tools .......................................................................................................................... 44

System maintenance tools ......................................................................................................................... 45

Updating firmware ........................................................................................................................ 45

Installing device drivers .................................................................................................................. 45

Installing Management Agents ........................................................................................................ 46

Diagnostic tools ...................................................................................................................................... 46

Upgrade and replacement procedures .......................................................................................... 48

Replacing the battery on the P212, P410, and P411 models ........................................................................ 48

Replacing the FBWC module on the P410 and P411 models ........................................................................ 49

Replacing the BBWC module on the P212, P410, and P411 models ............................................................. 50

Replacing the FBWC module on the P222, P420, P421, and P822 models .................................................... 51

Installing an E500 or P400 cache battery ................................................................................................... 53

Replacing an E500 or P400 cache battery ................................................................................................. 54

Replacing the E500 or P400 cache ........................................................................................................... 55

Replacing the P700m cache battery ........................................................................................................... 56

Removing a P711m capacitor pack ........................................................................................................... 59

Replacing a P711m cache module ............................................................................................................ 60

Replacing a P712m cache module ............................................................................................................ 63

Replacing the FBWC module on the P721m ............................................................................................... 64

Replacing a P800 cache battery ............................................................................................................... 65

Replacing the P800 cache module or controller ........................................................................................... 70

Replacing a P812 cache module ............................................................................................................... 73

Replacing a P822 cache module ............................................................................................................... 77

Drive procedures ........................................................................................................................ 79

Identifying the status of a legacy drive ....................................................................................................... 79

Identifying the status of an HP SmartDrive ................................................................................................... 80

Recognizing drive failure .......................................................................................................................... 81

Effects of a drive failure .................................................................................................................. 81

Compromised fault tolerance .......................................................................................................... 82

Recovering from compromised fault tolerance .................................................................................... 82

Replacing drives ..................................................................................................................................... 82

Before replacing drives .................................................................................................................. 83

Automatic data recovery (rebuild) .................................................................................................... 83

Upgrading drive capacity ............................................................................................................... 86

Contents 4

Moving drives and arrays ........................................................................................................................ 86

Adding drives ......................................................................................................................................... 87

Electrostatic discharge ................................................................................................................. 89

Preventing electrostatic discharge .............................................................................................................. 89

Grounding methods to prevent electrostatic discharge .................................................................................. 89

Regulatory compliance notices ..................................................................................................... 90

Federal Communications Commission notice ............................................................................................... 90

FCC rating label ............................................................................................................................ 90

FCC Notice, Class A Equipment ...................................................................................................... 90

FCC Notice, Class B Equipment ...................................................................................................... 90

Declaration of conformity for products marked with the FCC logo, United States only ....................................... 91

Modifications .......................................................................................................................................... 91

Cables ................................................................................................................................................... 91

Canadian notice (Avis Canadien) .............................................................................................................. 91

European Union regulatory notice ............................................................................................................. 92

BSMI notice ............................................................................................................................................ 92

Chinese notice ........................................................................................................................................ 93

Japanese notice ...................................................................................................................................... 93

Korean notice ......................................................................................................................................... 93

Battery replacement notice ........................................................................................................................ 93

Taiwan battery recycling notice ................................................................................................................. 94

Acronyms and abbreviations ........................................................................................................ 95

Documentation feedback ............................................................................................................. 97

Index ......................................................................................................................................... 98

Contents 5

Component identification

Controller components

For cabling configuration and troubleshooting purposes, connector names are silk-screened on the controller.

P212 components

For connector and other component locations, see the appropriate controller-specific section.

Item Description

1 2 3 4

Port 1E (Mini-SAS 4x connector) Port 2I (Mini-SAS 4x connector) Cache module (also known as array accelerator) Status LEDs (runtime LEDs). For more information, see "Controller

board runtime LEDs (on page 16)." (On rear of cache) Connector for the cable to an optional cache

battery that upgrades the cache to BBWC

Component identification 6

P222 components

For LED locations and status, see "P222 LEDs (on page 19)."

Item Description

1 2 3 4

Port 1E (Mini-SAS 4x connector) Port 2I (Mini-SAS 4x connector) Cache module (also known as array accelerator) Capacitor pack cable connector

P400 components (model with front connectors)

Item Description

1 2

Port 2I (SAS 4x connector) Port 1I (SAS 4x connector)

Component identification 7

Item Description

connector for the cable to an optional battery pack that upgrades the

3 4 5

Cache module connectors Runtime LEDs. See "Controller board runtime LEDs (on page 16)." Cache module (also known as array accelerator), showing the

P400 components (model with back connectors)

cache to BBWC

Item Description

1 2 3 4 5

Cache module connectors Port 1I (SAS 4x connector) Runtime LEDs. See "Controller board runtime LEDs (on page 16)." Port 2I (SAS 4x connector) Cache module (also known as array accelerator), showing the

cache to BBWC

Component identification 8

P410 components

Item Description

1 2 3

4 5

Cache module (also known as array accelerator) Runtime LEDs. See "Controller board runtime LEDs (on page 16)." (On rear of cache) Connector for the cable to an optional cache

battery that upgrades the cache to BBWC (Not shown) In place of the BBWC option, the controller can support a FBWC module and capacitor pack.

Port 1I (Mini-SAS 4x connector) Port 2I (Mini-SAS 4x connector)

P411 components

Item Description

1 2 3 4

Ports 1E and 2E (Mini-SAS 4x connectors) Cache module (also known as array accelerator) Runtime LEDs. See "Controller board runtime LEDs (on page 16)." (On rear of cache) Connector for the cable to an optional cache

battery that upgrades the cache to BBWC (Not shown) In place of the BBWC option, the controller can support a

Component identification 9

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