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Illustrated Parts & Service Map
HP Compaq Pro 4300 All-in-One Business PC
© 2012, 2013 Hewlett-Packard Development Company, L.P. The infor-
mation contained herein is subject to chang e wi tho ut no tice. HP sha ll n ot
be liable for technical or editorial errors or omissions contained herein.
Intel, Pentium, Intel Inside, and the Intel logo are trademarks or registered trademarks of the Intel Corporation and its subsidiaries in the U. S.
and other countries.
Document Number 700498-003. 3rd Edition June 2013.
System Unit
Key Specifications
Processor Type Intel® Core™ i7, i5, i3, Pentium®, Celeron®
Form Factor All-in one desktop, 20-inch, non-touch screen
RAM Type
Maximum RAM 16 GB (2 slots)
Expansion Slot (1) half height Mini PCIe x1
Power 150W external
Chipset Intel H61 Express
Graphics Adapter Integrated Intel HD Graphics: Basic, 2000, 2500 or 4000
Drives (1) optical drive, (1) hard drive
I/O Interfaces Side: (2) USB 2.0 ports, microphone, headphone
Preinstalled Operating
Systems
PC3-10600 (1333 MHz) Non-ECC SDRAM
(depends on processor)
Rear: (4) USB 2.0 ports, stereo audio out, RJ-45 Ethernet, serial RS-232, power connector
Windows 8
Windows 7
FreeDOS
Spare Parts
Mass Storage Devices (do not include bracket; reuse existing bracket)
DVD-ROM drive 608394-001
DVD±RW drive 657958-001
1 TB, 7200 rpm SATA hard drive 613202-001
500 GB, 7200 rpm SATA hard drive 613208-001
250 GB, 7200 rpm SATA hard drive 613206-001
256 GB Solid State Drive (SSD), SATA 6.0, TCG 680020-001
256 GB Solid State Drive (SSD), SATA 2.0 661842-001
128 GB Solid State Drive 665961-001
120 GB Solid State Drive 661841-001
System Unit
1 Drive access panel 697335-001
2 Hinge cover panel 697338-001
3 Memory access panel 697336-001
4 Rear cover 697334-001
5 LCD assembly kit - LG, Samsung, or CMI 697341-001
6 Top panel 697337-001
7 Stand 697314-001
* Front bezel 697333-001
* Power supply, 150W, external 697317-001
* Power supply, 180W, external 697318-001
* Not shown
Cables
Keyboards (not illustrated)
Wireless
Standard, USB
HP Smart card, USB
Washable*
Brazilian Portuguese -20x
French Canadian -12x Taiwanese -ABx
India -37x Thai -28x
LA Spanish -16x
People’s Republic of China
* -001, -121 only
-AAx
674314-xx1
674313-xx1
631411-xx4
613125-xx1
South Korea -KDx
U.S. -00x
Cables
1 Side key cable with holder 697326-001
2 LVDS display cable 697322-001
3 Hard drive SATA cable 697325-001
4 Optical drive SATA cable 697324-001
* Converter cable 697321-001
* Webcam cable 697323-001
* Antenna, WLAN 697332-001
* Backlight cable for use with CMI display panels 697327-001
* Backlight cable for use with Samsung display panels 697328-001
* Backlight cable for use with LG display panels 697329-001
*Not shown
HP Compaq Pro 4300 AIO 700498-003 page 1
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Boards
Boards, Memory, Processors
System boards (include replacement thermal material)
1 System board for use in models without Windows 8 693481-001
* System board for use in models with Windows 8 Standard 693481-501
* System board for use in models with Windows 8 Professional 693481-601
* System board for use in models with NetClone 700014-001
2 Converter board 697319-001
3 Sidekey board 663348-001
4 Webcam, 1.3MP with analog microphone 6981 87-001
* Memory module, 2 GB (PC3-12800, CL11, SODIMM)
* Memory module, 4 GB (PC3-12800, CL11, SODIMM)
* Memory module, 8 GB (PC3-12800, CL11, SODIMM)
Processors (include replacement thermal grease)
* Intel Core i7 3770s processor, 3.1 GHz 689370-001
* Intel Core i5 3570 processor, 3.4 GHz 688162-001
* Intel Core i5 3475s processor, 2.9 GHz 695078-001
* Intel Core i5 3470s processor, 2.9 GHz 695077-001
* Intel Core i3 2130 processor, 3.4 GHz 665120-001
* Intel Core i3 2120 processor, 3.3 GHz 638629-001
* Intel Pentium Dual-Core G870 processor, 3.1 GHz 691936-001
* Intel Pentium Dual-Core G860 processor, 3.0 GHz 665123-001
* Intel Pentium Dual-Core G640 processor, 2.8 GHz 691935-001
* Intel Celeron G550 processor, 2.6 GHz 691934-001
* Intel Celeron G540 processor, 2.5 GHz 665119-001
* Intel Celeron G460 processor, 1.8 GHz 682410-001
* Not shown
689372-001
689373-001
689374-001
Password Security and CMOS
Establishing a Setup or Power-On password
1.Turn on or restart the computer.
2.As soon as the computer turns on, press the Esc key while “Press the ESC key for
Startup Menu” message is displayed at the bottom of the screen.
3.Press the F10 key to enter Computer Setup.
4.To establish Setup password, select Security > Setup Password and follow the
instructions.
- or To establish a Power-On password, select Security > Power-On Password and
follow the instructions on the screen
5.Before exiting, click File > Save Changes and Exit.
Resetting a Setup or Power-On password
1.Turn off the computer and disconnect the power cord from the power outlet.
2.Remove the access panel.
3.On the system board, locate the header labeled PW.
4.Remove the jumper from the header.
5.Replace the jumper.
6.Replace the access panel and reconnect the power cord.
7.Turn on the computer and allow it to start.
Resetting CMOS
1.Turn off the computer and disconnect the power cord from the power outlet.
2.Remove the access panel.
3.On the system board, locate the header labeled CMOS.
4.Remove the jumper and place it on pins 1 and 2.
5.Wait for three seconds, and then replace the jumper to its original position (pins 2
and 3).
6.Replace the access panel and reconnect the power cord.
7.Turn on the computer and allow it to start.
System Board
Miscellaneous Parts
Miscellaneous Parts
1
Heat sink/thermal module (includes replacement thermal material)
2 Sp eaker, right 697330-001
2 Sp eaker, left 697331-001
3 Optical drive bracket 651600-001
4 CPU blower/fan 697320-001
5 802.11a/b/g/n WLAN PCIe card 652165-001
* Grommet, rubber, hard drive 663357-001
* Optical drive insert (for models without an optical drive) 697339-001
* Web cam cover (for models without a webcam) 697340-001
* Bluetooth 4.0 and 802.11a/b/g/n WLAN combo card 697316-001
* HP keyed cable lock 626729-002
* HP Business Digital Headset 642738-001
* Mouse, laser, USB 674318-001
* Mouse, wireless 674317-001
* Mouse, optical, USB 673416-001
* Mouse, washable 619580-001
*Not shown
697315-001
System Board Connectors and Jumpers
UMA_LVDS Display panel connector
PROCESSOR
CHANNEL A
DIMM0
CR20 External 6-in-1 card reader
CHANNEL B
DIMM0
CMOS CMOS header SATA0 Hard drive data
USB
PW Password header HDD
IN/OUT Headphone out/micro-
RS232 External display connector CHASSIS_
USB1-USB4 I nternal USB connectors
LINE OUT External audio connector WCAM_
LAN Network connector CHFAN Main fan connector
ATX PWR External power connector
Processor socket RT SPKR
Memory socket - Ch A LFT SPKR Left speaker connector
Memory socket - Ch B
External USB connectors (2)
phone in connectors
MINI_CARD1
ODD POWER
POWER BTN
SATA1 Optical drive data
POWER
BATTERY RTC battery slot
FAN1
CONVERTER
ARMIC
PCIe X1 slot (WLAN)
Right speaker connector
Optical drive power
Power switch/LED
Hard drive power
Fan connector
Converter power connector
Camera/microphone
connector
HP Compaq Pro 4300 AIO 700498-003 page 2