AMD, the AMD Arrow logo, Athlon,
Phenom, Sempron, Turion, and
combinations thereof, are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Intel, Celeron, Core, and Pentium are
trademarks of Intel Corporation in the U.S.
and other countries. Microsoft and Windows
are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of
its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: September 2011
First Edition: April 2011
Document Part Number: 658596-002
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
GHz processor (SC turbo up to 3.30GHz; 3.0-MB L3 cache, 35 W)
√
√
√
√
√
√
√
Intel Dual Core i5-2520M 2.50-GHz
processor (SC turbo up to 3.20-GHz;
3.0-MB L3 cache, 35 W)
Intel Dual Core i5-2410M 2.30-GHz
processor (SC turbo up to 2.90-GHz;
3.0-MB L3 cache, 35 W)
Intel Dual Core i3-2330M 2.20-GHz
processor (3.0-MB L3 cache 35 W)
Intel Dual Core i3-2310M 2.10-GHz
processor (3.0-MB L3 cache 35 W)
Intel Pentium® P6300 2.26-GHz
processor (3.0-MB L3 cache,
dual core, 35 W)
Intel Pentium P6200 2.13-GHz
processor (3.0-MB L3 cache,
dual core, 35 W)
Intel Core 2 Duo P7570 2.26-GHz
processor (3.0-MB L2 cache, 1066MHz FSB, 25 W)
√
√
√
√
√
√
√
2Chapter 1 Product description
CategoryDescriptionComputer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Intel Core 2 Duo T6670 2.20-GHz
processor (2.0-MB L3 cache, 800MHz FSB)
Intel Celeron® DC T3500 2.10-GHz
processor (1.0-MB L2 cache, 800MHz FSB)
Intel Celeron DC T3300 2.00-GHz
processor (1.0-MB L2 cache, 800MHz FSB)
Intel Celeron SC B950 2.10-GHz
processor (1.0-MB L2 cache, 800MHz FSB)
Intel Celeron SC B940 2.00-GHz
processor (1.0-MB L2 cache, 800MHz FSB)
Intel Celeron SC C925 2.30-GHz
processor (1.0-MB L2 cache, 800MHz FSB)
Intel Celeron SC C900 2.20-GHz
processor (1.0-MB L2 cache, 800MHz FSB)
√
√
√
√
√
√
√
Intel Celeron SC B810 1.60-GHz
processor (1.0-MB L2 cache, 800MHz FSB)
ChipsetAMD A50M fusion controller hub (FCH)
on computer models equipped with a
graphics subsystem with UMA memory
Northbridge:
●
ATI RS880M (on computer models
equipped with a graphics
subsystem with UMA memory)
●
ATI RS880MD (on computer
models equipped with a graphics
subsystem with discrete memory)
Southbridge: SB820M
Northbridge:
●
Intel HM65 Express Chipset
●
Intel HM55 Express Chipset
●
Intel GM45
Southbridge: ICH9m
√
√
√
3
CategoryDescriptionComputer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
GraphicsAMD graphics: AMD Radeon™ HD
6310M discrete-class graphics
supporting DX11
AMD Radeon HD 6250M discrete-class
graphics supporting DX11
Support for Blu-Ray and high-definition
DVD playback with HD-decode and
DX10 and DX11 support
Switchable discrete graphics (not
supported on computer models
equipped with Windows® 7 Starter
OS): AMD Radeon HD 6370M
Graphics with 512-MB dedicated video
memory (64-MB×16 DDR3 900-MHz ×
4 PCs); 64-bit S3 package,
muxless switchable
Unified Memory Architecture
(UMA) internal graphics: ATI
Mobility Radeon HD 4250; support for
DX10; 64-bit, muxless switchable
Internal graphics: Intel HD Graphics√
Discrete graphics: AMD Radeon HD
6370M Graphics with 512-MB of
discrete video memory (64M×16 DDR3
900 MHz × 4 PCs)
√
√
√
√
Switchable discrete graphics (not
supported on computer models
equipped with Windows 7 Starter OS):
AMD Radeon HD 6470M Graphics
with 512-MB of discrete video memory
(64M×16 DDR3 900 MHz × 4 PCs) or
AMD Radeon HD 6470M Graphics
with 1024-MB of discrete video
memory (128M×16 DDR3
900 MHz × 4 PCs)
Support for high-definition DVD
playback with HD-decode ,and DX10
(UMA) and DX11 (discrete) support
All display assemblies include 1 or 2
wireless local area network (WLAN)
antenna cables
Supports 16:9 ultra wide aspect ratio
Memory2 customer-accessible/upgradable
memory module slots
Supports dual-channel memory√√
Supports up to 8192 GB of
system RAM
DDR3/1333-MHz√√
Supports the following configurations:
●
8192-MB total system memory
(4096×2; not supported on a 32bit operating system)
√√
√√
√√
√√
●
4096-MB total system memory
(4096×1 or 2048×2; not
supported with Windows 7
Starter OS)
●
3072-MB total system memory
(2048×1 + 1024×1; not
supported with Windows 7
Starter OS)
●
2048-MB total system memory
(2048×1 or 1024×2)
●
1024-MB total system memory
(1024×1; not supported on a 64bit operating system)
Hard drivesSupports 6.35-cm (2.5-in) hard drives
in 9.5-mm (.37-in) and 7.0-mm (.28in) thicknesses
Customer-accessible√√
Serial ATA√√
√√
5
CategoryDescriptionComputer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Supports the following hard drives:
●
750-GB, 5400-rpm
●
640-GB, 5400-rpm
●
500-GB, 7200-rpm
●
500-GB, 5400-rpm
●
320-GB, 7200-rpm
●
320-GB, 5400-rpm
●
250-GB, 7200-rpm
Optical drive
(select models only)
Serial ATA√√
12.7-mm tray load√√
Blu-ray Disc ROM with SuperMulti DVD
Fixed√√
±R/RW Double-Layer Drive with
LightScribe
DVD±RW and CD-RW Super Multi
Double-Layer Combo Drive
with LightScribe
√√
√√
Audio and videoSingle digital microphone√√
HD audio√√
Presario-branded Altec/
Lansing speakers
Supports Microsoft
Premium requirements
HP VGA webcam (select models only,
fixed, no tilt with activity LED, 640×480
by 24 frames per second
EthernetIntegrated 10/100 network interface
card (NIC)
Integrated 10/100/1000 network
interface card (NIC) on computer
models equipped with an Intel Dual
Core i5 or i3 or Intel Pentium processor
Integrated 10/100 NIC on computer
models equipped with an
Intel Core 2 Duo or
Intel Celeron processor
√√
√√
√√
√
√
6Chapter 1 Product description
CategoryDescriptionComputer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
WirelessIntegrated wireless local area network
(WLAN) options by way of
wireless module
One or two WLAN antennas built into
display assembly
Support for the following
WLAN formats:
●
Atheros AR9002WB-1NGB
802.11b/g/n 1×1 WiFi and
Bluetooth 2.1+EDR Combo
Adapter (BT3.0+HS ready)
●
Ralink 5390GN 802.11b/g/n
1×1 WiFi Adapter
●
Realtek 8188BC8 802.11a/b/
g/n 2×2 WiFi and Bluetooth
3.0+HS Combo Adapter
●
Realtek 8188GN 802.11b/g/n
1×1 WiFi Adapter
External media
card
HP Multi-Format Digital Media Reader
supports the following digital
card formats:
√√
√√
√√
√√
Ports
●
MultiMediaCard (MMC)
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity
(SDHC) Memory Card
●
3-pin AC power
●
Audio-in (mono microphone)
●
Audio-out (stereo headphone)
●
HDMI version 1.4 supporting
1920 ×1200 @ 60Hz
●
RJ-45 (Ethernet, includes link and
activity lights)
●
USB 2.0 (3 ports)
●
VGA (Dsub 15 pin) supporting
2048×1536 external resolution @
85 Hz, 1920 ×1200 external
resolution @ 60Hz, hot plug and
unplug and auto-detection for
correct output to wide-aspect vs.
standard aspect video
√√
7
CategoryDescriptionComputer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Keyboard/
pointing devices
TouchPad with multi-touch gestures, 2-
Taps enabled by default√√
Power
requirements
90-W PFC RC V EM HP Smart AC
Full-size 14-in, textured, pocket,
keyboard with full numeric keypad
finger scrolling, and pinchzoom enabled
65-W RC V HP Smart AC adapter with
localized cable plug support (3-wire
plug with ground pin, supports 3-pin
DC connector)
adapter with localized cable plug
support (3-wire plug with ground pin,
supports 3-pin DC connector)
90-W PFC RC V HP Smart AC adapter
with localized cable plug support (3wire plug with ground pin, supports 3pin DC connector)
65-W RC V EM HP Smart AC adapter
with localized cable plug support (3wire plug with ground pin, supports 3pin DC connector)
√√
√√
√
√
Support for the following
batteries:
●
6-cell, 55-Whr, 2.55-Ah Liion battery
●
6-cell, 47-Whr, 2.20-Ah Liion battery
SecuritySecurity cable slot√√
Operating
system
Preinstalled:
●
Windows 7 Home Basic (64and 32-bit)
●
Windows 7 Home Premium (64bit)
●
Windows 7 Professional (64-bit)
●
Windows 7 Starter (32-bit, not
supported on computer models
equipped with a 320-GB
hard drive)
●
FreeDOS
√√
√
8Chapter 1 Product description
CategoryDescriptionComputer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Preinstalled:
●
Windows 7 Home Basic (64and 32-bit)
●
Windows 7 Home Premium (64bit)
●
Windows 7 Professional (64-bit)
●
Windows 7 Starter 32-bit
●
FreeDOS
ServiceabilityEnd-user replaceable parts:
●
AC adapter
●
Battery
●
Hard drive
●
Memory modules (2)
●
Optical drive
●
WLAN module
√
√√
9
2External component identification
Display
ItemComponentDescription
(1)Speakers (2)Produce sound.
(2)Internal display switchTurns off the display and initiates Sleep if the display is
(3)WLAN antennas (2)* (select models only)Send and receive wireless signals to communicate
(4)Webcam lightOn: The webcam is in use.
(5)WebcamRecords video and captures still photographs.
10Chapter 2 External component identification
closed while the power is on.
NOTE: The display switch is not visible from the outside
of the computer.
with WLANs.
To use the webcam, select Start > All Programs >
CyberLink YouCam > CyberLink YouCam.
ItemComponentDescription
(6)Internal microphoneRecords sound.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, andEnvironmental Notices that applies to your country or region. These notices are located in Help and Support.
Button
ComponentDescription
Power button
●
When the computer is off, press the button to turn on
the computer.
●
When the computer is on, press the button briefly to
initiate Sleep.
●
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●
When the computer is in Hibernation, press the
button briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off
the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power
Options, or refer to the HP Notebook Reference Guide.
Button
11
Keys
ItemComponentDescription
(1)esc keyDisplays system information when pressed in combination
with the fn key.
(2)fn keyDisplays system information when pressed in combination
with the esc key.
(3)Windows logo keyDisplays the Windows Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(5)Action keysExecute frequently used system functions.
12Chapter 2 External component identification
Lights
ItemComponentDescription
(1)TouchPad light
(2)Caps lock lightOn: Caps lock in on.
(3)Power light
(4)Wireless light
●
Off: The TouchPad is on.
●
Amber: The TouchPad is off.
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
White: An integrated wireless device, such as a
WLAN device and/or a Bluetooth device, is on.
●
Amber: All wireless devices are off.
Lights
13
TouchPad
ItemComponentDescription
(1)TouchPad light
(2)TouchPad on/off buttonTurns the TouchPad on and off.
(3)TouchPad zoneMoves the pointer and selects or activates items on
(4)Left TouchPad buttonFunctions like the left button on an external mouse.
(5)Right TouchPad buttonFunctions like the right button on an external mouse.
●
Off: The TouchPad is on.
●
Amber: The TouchPad is off.
the screen.
14Chapter 2 External component identification
Left side
ItemComponentDescription
(1)External monitor portConnects an external VGA monitor or projector.
(2)Vents (2)Enable airflow to cool internal components.
(3)RJ-45 (network) jackConnects a network cable.
(4)HDMI port (select models only)Connects an optional video or audio device, such as a
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during
routine operation.
high-definition television, or any compatible digital or
audio component.
(5)USB portConnect optional USB devices.
(6)Audio-in (microphone) jackConnects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(7)Audio-out (headphone) jackProduce sound when connected to optional powered
stereo speakers, headphones, ear buds, a headset, or
television audio.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information,
refer to the Regulatory, Safety, andEnvironmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
(8)Digital Media SlotSupports the following digital card formats:
●
MultiMediaCard (MMC)
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card
●
Secure Digital Extended Capacity (SDxC)
Memory Card
Left side
15
ItemComponentDescription
(9)Hard drive light
(10)Power light
Right side
ItemComponentDescription
●
Blinking white: The hard drive is being accessed.
●
Off: The hard drive is idle.
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
(1)Optical drive (select models only)Reads and writes to an optical disc.
(2)Optical drive light
(3)USB ports (2)Connect optional USB devices.
(4)Power connectorConnects an AC adapter.
(5)Battery/AC adapter light
(6)Security cable slotAttaches an optional security cable to the computer.
●
On: The optical drive is in use.
●
Off: The optical drive is idle.
●
White: The computer is connected to external power
and the battery is fully charged.
●
Amber: A battery is charging.
●
Blinking amber: The battery has reached a low
battery level, or there is a battery error. When a
battery reaches a critical battery level, the battery
light begins blinking rapidly.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
16Chapter 2 External component identification
Bottom
ItemComponentDescription
(1)Battery bayHolds the battery.
(2)Battery release latchReleases the battery from the battery bay.
(3)Vents (5)Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during
routine operation.
(4)Hard drive bayHolds the hard drive.
(5)Memory module compartmentContains the wireless LAN (WLAN) device and the
memory module slots.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country or
region. If you replace the module and then receive a
warning message, remove the module to restore
computer functionality, and then contact technical support
through Help and Support.
Bottom
17
3Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
ItemDescriptionFunction
(1)Product nameThis is the product name affixed to the front of
(2)Serial number (s/n)This is an alphanumeric identifier that is unique to
18Chapter 3 Illustrated parts catalog
the computer.
each product.
ItemDescriptionFunction
(3)Part number/Product number (p/n)This number provides specific information about
the product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.
(4)Warranty periodThis number describes the duration of the warranty
646661-001Display bezel in pewter finish for use with all computer models
646664-00114.0-in, HD, LED, BrightView display assembly in pewter finish for use with all computer models
(includes webcam, microphone, and wireless antenna transceivers and cables)
646666-00114.0-in, HD, LED, AntiGlare display assembly in pewter finish for use with all computer models
(includes webcam, microphone, and wireless antenna transceivers and cables)
646667-001Top cover in pewter finish for use with all computer models (includes power button board
and cable and TouchPad and TouchPad cable)
646668-001System board for use only with computer models equipped with an Intel Celeron or Core 2 Duo
processor, a system board with the GM45 chipset, and a graphics subsystem with UMA video
memory (includes replacement thermal material)
646669-001System board for use only with computer models equipped with an Intel Pentium processor, a
system board with the HM55 chipset, and a graphics subsystem with UMA video memory
(includes replacement thermal material)
646670-001System board for use only with computer models equipped with an Intel Pentium processor, a
system board with the HM55 chipset, a graphics subsystem with discrete video memory, and
512-MB of graphics subsystem memory (includes replacement thermal material)
646671-001System board for use only with computer models equipped with an Intel Dual Core i5 or i3
processor, a system board with the HM65 chipset, and a graphics subsystem with UMA video
memory (includes replacement thermal material)
646672-001System board for use only with computer models equipped with an Intel Dual Core i5 or i3
processor, a system board with the HM65 chipset, a graphics subsystem with discrete video
memory, and 1024-MB of graphics subsystem memory (includes replacement thermal material)
34Chapter 3 Illustrated parts catalog
Spare part numberDescription
646673-001System board for use only with computer models equipped with an Intel Dual Core i5 or i3
processor, a system board with the HM65 chipset, a graphics subsystem with discrete video
memory, and 512-MB of graphics subsystem memory (includes replacement thermal material)
You will need the following tools to complete the removal and replacement procedures:
●
Flat-bladed screwdriver
●
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE:As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION:Using excessive force during disassembly and reassembly can damage plastic parts. Use
care when handling the plastic parts. Apply pressure only at the points designated in
the maintenance instructions.
Cables and connectors
CAUTION:When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with
extreme care; these cables tear easily.
36Chapter 4 Removal and replacement procedures
Drive handling
CAUTION:Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether
the computer is off or in Hibernation, turn the computer on, and then shut it down through
the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors
or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
Preliminary replacement requirements
37
CAUTION:To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.
CAUTION:A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event10%40%55%
Walking across carpet35,000 V15,000 V7,500 V
Walking across vinyl floor12,000 V5,000 V3,000 V
Motions of bench worker6,000 V800 V400 V
Removing DIPS from plastic tube2,000 V700 V400 V
Removing DIPS from vinyl tray11,500 V4,000 V2,000 V
Removing DIPS from Styrofoam14,500 V5,000 V3,500 V
Removing bubble pack from PCB26,500 V20,000 V7,000 V
Packing PCBs in foam-lined box21,000 V11,000 V5,000 V
38Chapter 4 Removal and replacement procedures
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or
nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
●
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
Preliminary replacement requirements
39
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
MaterialUseVoltage protection level
Antistatic plasticsBags1,500 V
Carbon-loaded plasticFloor mats7,500 V
Metallized laminateFloor mats5,000 V
40Chapter 4 Removal and replacement procedures
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 72 screws that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw and size and location during removal
and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.
ItemComponentDescription
(1)Product nameThis is the product name affixed to the front of
the computer.
(2)Serial number (s/n)This is an alphanumeric identifier that is unique to
each product.
Component replacement procedures
41
ItemComponentDescription
(3)Part number/Product number (p/n)This number provides specific information about
(4)Warranty periodThis number describes the duration of the warranty
Computer feet
The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base
enclosure in the locations illustrated below.
the product’s hardware components. The part number
helps a service technician determine what components
and parts are needed.
period for the computer.
42Chapter 4 Removal and replacement procedures
Battery
DescriptionSpare part number
6-cell, 55-Whr, 2.55-Ah Li-ion battery593554-001
6-cell, 47-Whr, 2.20-Ah Li-ion battery593553-001
Before disassembling the computer, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the battery:
1.Slide the battery release latch (1) to release the battery.
2.Pivot the front edge of the battery (2) up and back.
3.Remove the battery (3) from the computer.
To insert the battery:
1.Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay.
2.Pivot the front edge of the battery down into the battery bay until it is seated. (The battery release
latch will automatically lock into place.)
Component replacement procedures
43
WLAN module
DescriptionSpare part number
Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter
(BT3.0+HS ready)
CAUTION:To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless devices
in your country or region. If you replace the module and then receive a warning message, remove
the module to restore device functionality, and then contact technical support.
Before removing the WLAN module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 43).
5.
Remove the memory module/wireless module compartment cover (see
Optical drive
(select models only) on page 51).
Remove the WLAN module:
1.
Loosen the captive screw (1) that secures the memory module/wireless module compartment cover
to the computer.
44Chapter 4 Removal and replacement procedures
2.
Lift the rear edge of the memory module/wireless module compartment cover (2) up and forward
until it rests at an angle.
3.
Remove the memory module/wireless module compartment cover. The memory module/wireless
module compartment cover is available in the Plastics Kit, spare part number 645981-001.
4.Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE:The #1 WLAN antenna cable is connected to the WLAN module Main terminal. The #2
WLAN antenna cable is connected to the WLAN module Aux terminal.
5.Remove the Phillips PM2.0×3.0 screw (2) that secures the WLAN module to the system board.
(The WLAN module tilts up.)
6.Remove the WLAN module by pulling the module away from the slot at an angle (3).
NOTE:The WLAN module is designed with a notch (4) to prevent incorrect installation into
the WLAN module socket.
NOTE:If the WLAN antennas are not connected to the terminals on the WLAN module, the protective
sleeves must be installed on the antenna connectors, as shown in the following illustration.
Component replacement procedures
45
Reverse this procedure to install the WLAN module.
46Chapter 4 Removal and replacement procedures
Memory module
DescriptionSpare part number
4-GB (PC3, 10600, 1333-MHz)621569-001
2-GB (PC3, 10600, 1333-MHz)621565-001
1-GB (PC3, 10600, 1333-MHz)639738-001
Before removing a memory module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the memory module/wireless module compartment cover (see
Battery on page 43).
WLAN module
on page 44).
Remove the memory module:
1.Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The memory module tilts up.)
2.
Remove the memory module (2) by pulling it away from the slot at an angle.
Reverse this procedure to install a memory module.
Component replacement procedures
47
Hard drive
NOTE:The hard drive spare part kit does not include the hard drive connector cable, bracket, or
screws. The hard drive connector cable is included in the Cable Kit, spare part number 645968-001.
The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare part number
645969-001.
DescriptionSpare part number
For use only with Compaq 435 and Compaq 436 computer models:
250-GB, 7200-rpm649902-001
For use with all computer models:
750-GB, 5400-rpm634250-001
640-GB, 5400-rpm603785-001
500-GB, 7200-rpm634925-001
500-GB, 5400-rpm634638-001
320-GB, 7200-rpm641672-001 and
320-GB, 5400-rpm645193-001 and
634862-001
622643-001
250-GB, 7200-rpm634861-001
Before removing the hard drive, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the memory module/wireless module compartment cover (see
Battery on page 43).
WLAN module
on page 44).
Remove the hard drive:
1.Loosen the captive screw (1) that secures the hard drive compartment cover to the computer.
48Chapter 4 Removal and replacement procedures
2.
Lift the rear edge of the hard drive compartment cover (2) up and forward until it rests at
an angle.
3.
Remove the hard drive compartment cover. The hard drive compartment cover is available in
the Plastics Kit, spare part number 645981-001.
4.Disconnect the hard drive connector cable (1) from the system board.
5.Remove the four Phillips PM 2.5×6.0 screws (2) that secure the hard drive to the computer.
Component replacement procedures
49
6.
Remove the hard drive (3).
7.If it is necessary to replace the hard drive screws (1), the hard drive bracket (2), or the hard drive
connector cable (3), remove and replace the components.
Reverse this procedure to reassemble and install the hard drive.
50Chapter 4 Removal and replacement procedures
Optical drive (select models only)
NOTE:The optical drive spare part kit includes a bezel and bracket.
DescriptionSpare part number
Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Drive with LightScribe645989-001
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe645988-001
Before removing the optical drive, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the memory module/wireless module compartment cover (see
Battery on page 43).
WLAN module
on page 44).
6.Remove the hard drive compartment cover (see
Hard drive on page 48).
Remove the optical drive:
1.Remove the Phillips PM2.5×6.0 screw (1) that secures the optical drive to the computer.
2.Insert an unbent paper clip or similar thin tool into the optical drive tab access (2) to release
the optical drive tray from the optical drive.
3.Remove the optical drive (3) by sliding it out of the optical drive bay.
Component replacement procedures
51
4.
If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel
toward you.
5.Remove the two Phillips PM2.0×3.0 screws (1) that secure the bracket to the optical drive.
6.Remove the optical drive bracket (2).
Reverse this procedure to reassemble and install the optical drive.
52Chapter 4 Removal and replacement procedures
Keyboard
NOTE:The keyboard spare part kit includes a keyboard cable.
DescriptionSpare part number
For use in Brazil646125-201
For use in Latin America646125-161
For use in South Korea646125-AD1
For use in Taiwan646125-AB1
For use in Thailand646125-281
For use in the United States646125-001
Before removing the keyboard, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
2.Disconnect all external devices connected to the computer.
the computer on, and then shut it down through the operating system.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the memory module/wireless module compartment cover (see
Battery on page 43).
Optical drive
(select models only) on page 51).
6.
Remove the hard drive compartment cover (see
Hard drive on page 48).
Component replacement procedures
53
Remove the keyboard:
1.Remove the Phillips PM2.5×5.0 screw that secures the keyboard to the computer.
2.Rest and secure the computer on its left side.
3.Partially open the computer.
4.Insert a screw driver or similar thin tool into the keyboard release hole, and then press on the back
of the keyboard until the keyboard disengages from the computer.
5.Turn the computer right-side up with the front toward you.
54Chapter 4 Removal and replacement procedures
6.
Lift the rear edge of the keyboard (1), and then swing the keyboard up and forward (2) until it
rests upside down on the palm rest.
7.Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and
then disconnect the keyboard cable (2) from the system board.
8.Remove the keyboard.
Reverse this procedure to install the keyboard.
Component replacement procedures
55
Top cover
NOTE:The top cover spare part kit includes the TouchPad and TouchPad cable.
DescriptionSpare part number
In pewter finish for use with all computer models646667-001
In charcoal gray finish for use only with Compaq 435 and Compaq 436 computer models645963-001
Before removing the top cover, follow these steps:
1.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
●
Memory module/wireless module compartment cover (see
●
Hard drive (see
●
Keyboard (see
Battery on page 43), and then remove the following components:
WLAN module on page 44)
Hard drive on page 48)
Keyboard on page 53)
NOTE:When replacing the top cover, be sure that the following components are removed from
the defective top cover and installed on the replacement top cover:
●
Power button board and cable (see
●
TouchPad button board and cable (see
Power button board on page 60)
TouchPad button board on page 61)
Remove the top cover:
1.Close the computer.
2.Turn the computer upside down, with the front toward you.
56Chapter 4 Removal and replacement procedures
3.
Remove the nine Phillips PM2.5×6.0 screws that secure the top cover to the computer.
4.Remove the two Phillips PM2.5×10.0 screws (1) and the four Phillips PM2.0×3.0 screws (2) that
secure the top cover to the computer.
5.
Turn the computer right-side up, with the front toward you.
6.Open the computer.
Component replacement procedures
57
7.
Release the ZIF connectors to which the following cables are attached, and then disconnect
the cables from the system board:
●
Power button board cable (1) (included with the power button board spare part kit, spare
part number 646129-001)
●
TouchPad button board cable (2) (included with the TouchPad button board spare part kit,
spare part number 646130-001)
●
TouchPad cable (3) (included in the Cable Kit, spare part number 646119-001)
58Chapter 4 Removal and replacement procedures
8.
Remove the three Phillips PM2.5×6.0 screws that secure the top cover to the computer.
9.Lift the rear edge of the top cover (1) until the left and right sides disengage from
the base enclosure.
10.
Remove the top cover (2).
Reverse this procedure to install the top cover.
Component replacement procedures
59
Power button board
DescriptionSpare part number
Power button board (includes cable)646129-001
Before removing the power button board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
●
Memory module/wireless module compartment cover (see
●
Hard drive (see
●
Keyboard (see
●
Top cover (see
Battery on page 43), and then remove the following components:
WLAN module on page 44)
Hard drive on page 48)
Keyboard on page 53)
Top cover on page 56)
Remove the power button board:
1.Turn the top cover upside down, with the top toward you.
2.Remove the two Phillips PM2.0×3.0 screws (1) that secure the power button board to
the top cover.
60Chapter 4 Removal and replacement procedures
3.
Remove the power button board and cable (2).
Reverse this procedure to install the power button board and cable.
TouchPad button board
DescriptionSpare part number
TouchPad button board (includes cable)646130-001
Before removing the TouchPad button board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see
●
Memory module/wireless module compartment cover (see
●
Hard drive (see
●
Keyboard (see
Hard drive on page 48)
Keyboard on page 53)
Battery on page 43), and then remove the following components:
WLAN module on page 44)
●
Top cover (see
Top cover on page 56)
Component replacement procedures
61
Remove the TouchPad button board and cable:
1.Turn the top cover upside down, with the top toward you.
2.
Release the TouchPad board cable (1) and the TouchPad button board cable (2) from
the top cover. (The TouchPad board cable and the TouchPad button board cable are attached to
the top cover with double-sided tape.)
3.Remove the four Phillips PM2.0×4.0 screws (3) that secure the TouchPad button board to
the top cover.
4.Remove the TouchPad button board (4).
Reverse this procedure to install the TouchPad button board and cable.
62Chapter 4 Removal and replacement procedures
Speakers
DescriptionSpare part number
Speaker Kit (includes left and right speakers and cable)645978-001
Before removing the speakers, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
the computer on, and then shut it down through the operating system.
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
●
Memory module/wireless module compartment cover (see
●
Hard drive (see
●
Keyboard (see
●
Top cover (see
Battery on page 43), and then remove the following components:
WLAN module on page 44)
Hard drive on page 48)
Keyboard on page 53)
Top cover on page 56)
Remove the speakers:
1.Disconnect the speaker cable (1) from the system board.
2.Release the speaker cables (2) from the clips built into the base enclosure.
3.Release the ZIF connector to which the USB board cable is attached, and then disconnect the USB
cable (3) from the system board.
4.Remove the two Phillips PM2.5×6.0 screws (4) and the Phillips PM2.0×9.0 screw (5) that secure
the speakers to the computer.
Component replacement procedures
63
5.
Remove the speakers (6).
Reverse this procedure to install the speakers.
64Chapter 4 Removal and replacement procedures
USB board
DescriptionSpare part number
USB board (includes cable)646128-001
Before removing the USB board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
●
Memory module/wireless module compartment cover (see
●
Hard drive (see
●
Keyboard (see
●
Top cover (see
●
Speakers (see
Hard drive on page 48)
Keyboard on page 53)
Top cover on page 56)
Speakers on page 63)
Remove the USB board:
▲
Remove the USB board and cable.
Battery on page 43), and then remove the following components:
WLAN module on page 44)
Component replacement procedures
65
Reverse this procedure to install the USB board.
Power connector cable
DescriptionSpare part number
Power connector cable641394-001
Before removing the power connector cable, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
●
Memory module/wireless module compartment cover (see
●
Hard drive (see
●
Keyboard (see
●
Top cover (see
●
Speakers (see
●
USB board (see
Battery on page 43), and then remove the following components:
WLAN module on page 44)
Hard drive on page 48)
Keyboard on page 53)
Top cover on page 56)
Speakers on page 63)
USB board on page 65)
Remove the power connector cable:
1.
Close the computer.
2.Turn the computer upside down, with the front toward you.
3.Disconnect the power connector cable (1) from the system board.
66Chapter 4 Removal and replacement procedures
4.
Release the power connector cable from the clip (2) built into the base enclosure.
5.Turn the computer right-side up, with the front toward you.
6.Open the computer.
7.Release the power connector cable (1) from the clips and routing channel built into
the base enclosure.
8.Remove the two Phillips PM2.5×5.0 screws (2) that secure the power connector and bracket to
the computer.
9.
Remove the power connector bracket (3).
Component replacement procedures
67
10.
Remove the power connector (4).
Reverse this procedure to install the power connector cable.
Display assembly
DescriptionSpare part number
14.0-in, HD, LED, display assembly (includes microphone and wireless antenna transceivers and cables)
For use with all computer models:
AntiGlare in pewter finish646666-001
BrightView in pewter finish646664-001
For use only with Compaq 435 and Compaq 436 computer models:
AntiGlare in charcoal gray finish647607-001
BrightView in charcoal gray finish645984-001
Before removing the display assembly, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 43).
68Chapter 4 Removal and replacement procedures
5.
Disconnect the WLAN module antenna cables from the WLAN module (see
WLAN module
on page 44).
6.Remove the following components:
●
Hard drive (see
●
Keyboard (see
●
Top cover (see
●
Speakers (see
●
USB board (see
●
Power connector cable (see
Hard drive on page 48)
Keyboard on page 53)
Top cover on page 56)
Speakers on page 63)
USB board on page 65)
Power connector cable on page 66)
Remove the display assembly:
1.Disconnect the display panel cable (1) from the system board.
2.Release the wireless antenna cables from the clips (2) built into the base enclosure.
CAUTION:Support the display assembly when removing the following screws. Failure to
support the display assembly can result in damage to the display assembly and other
computer components.
3.Remove the four Phillips PM2.5×6.0 screws (3) that secure the display assembly to the computer.
4.Remove the display assembly (4).
Component replacement procedures
69
5.
If it is necessary to replace the display bezel or any of the display assembly subcomponents:
a.Remove the two Mylar screw covers (1) and the two Phillips PM2.5×4.0 screws (2) that
secure the display bezel to the display assembly. The Mylar screw covers are available in
the Display Screw Kit, spare part number 645976-001.
b.Flex the inside edges of the top edge (1), the left and right sides (2), and
the bottom edge (3) of the display bezel until the bezel disengages from
the display enclosure.
c.Remove the display bezel (4). The display bezel is available using the following
spare part numbers:
●
646661-001 — In pewter finish for use with all computer models
●
645964-001 — In charcoal gray finish for use only with Compaq 435 and Compaq
436 computer models
70Chapter 4 Removal and replacement procedures
6.
If it is necessary to replace the webcam/microphone module:
a.Detach and release the module (1) as far as the module cable allows. (The module is
attached to the display enclosure with double-sided tape.)
b.Disconnect the module cable (2) from the module.
c.Remove the webcam/microphone module (3). The webcam/microphone module is available
using spare part number 646138-001.
7.If it is necessary to replace the hinge covers:
a.Remove the two Phillips PM2.5×5.0 (1) screws that secure the hinge covers to
the display enclosure.
Component replacement procedures
71
b.
Remove the hinge covers (2). The hinge covers are available using spare part number
645971-001.
8.If it is necessary to replace the display panel:
a.
Remove the two Phillips PM2.5×4.0 screws (1) and four Phillips PM2.5×5.0 screws (2) that
secure the display panel to the display enclosure.
72Chapter 4 Removal and replacement procedures
b.
Lift the top edge of the display panel, and then swing it up and forward until it rests upside
down in front of the display enclosure.
c.Release the adhesive strip (1) that secures the display panel cable to the display panel, and
then disconnect the display panel cable (2) from the display panel.
d.
Remove the display panel. The display panel is available using the following spare part
numbers:
a.Remove the four Phillips PM2.0×3.0 screws (1) that secure the display hinges to
the display panel.
Component replacement procedures
73
b.
Remove the display hinges (2). The display hinges include the display hinges and brackets
and are available using spare part number 645970-001.
10. If it is necessary to replace the display panel cable:
a.
Release the tabs (1) built into the display enclosure shielding that secure the display panel
cable to the display enclosure.
b.Release the display panel cable from the clips (2) built into the display enclosure.
c.Remove the display panel cable (3). The display panel cable includes the webcam/
microphone module cable and is available in the Display Cable Kit, spare part number
645967-001.
74Chapter 4 Removal and replacement procedures
11.
If it is necessary to replace the wireless antenna cable and transceiver:
a.Release the wireless antenna transceiver (1) from the display enclosure. (The wireless
antenna transceiver is attached to the display enclosure with double-sided tape.)
b.Release the wireless antenna cable from the clips (2) built into the display enclosure.
c.Remove the wireless antenna cable and transceiver (3). The wireless antenna cable and
transceiver are available in the Antenna Kit, spare part number 645966-001.
Reverse this procedure to reassemble and install the display assembly.
Component replacement procedures
75
System board
NOTE:The system board spare part kit includes replacement thermal material.
DescriptionSpare part number
For use only with computer models equipped with an AMD Athlon II, Phenom II, Turion II, or V-Series
processor and a graphics subsystem with discrete memory
For use only with computer models equipped with an AMD Athlon II, Phenom II, Turion II, or V-Series
processor and a graphics subsystem with UMA memory
For use only with computer models equipped with an AMD E350 1.60-GHz processor646980-001
For use only with computer models equipped with an AMD E240 1.50-GHz processor646979-001
For use only with computer models equipped with an Intel Dual Core i5 or i3 processor, a graphics
subsystem with discrete video memory, and 1024-MB of graphics subsystem memory
For use only with computer models equipped with an Intel Dual Core i5 or i3 processor, a graphics
subsystem with discrete video memory, and 512-MB of graphics subsystem memory
For use only with computer models equipped with an Intel Dual Core i5 or i3 processor, and a
graphics subsystem with UMA video memory
For use only with computer models equipped with an Intel Pentium processor, a graphics subsystem
with discrete video memory, and 512-MB of graphics subsystem memory
For use only with computer models equipped with an Intel Pentium processor and a graphics
subsystem with UMA video memory
For use only with computer models equipped with an Intel Celeron or Core 2 Duo processor and a
graphics subsystem with UMA video memory
646981-001
646982-001
646672-001
646673-001
646671-001
646670-001
646669-001
646668-001
Before removing the system board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the WLAN module (see
6.Disconnect the hard drive connector cable from the system board (see
Battery on page 43).
WLAN module on page 44).
Hard drive on page 48).
7.Remove the following components:
●
Keyboard (see
●
Top cover (see
●
Speakers (see
Keyboard on page 53)
Top cover on page 56)
Speakers on page 63)
76Chapter 4 Removal and replacement procedures
●
USB board (see
USB board on page 65)
●
Power connector cable (see
●
Display assembly (see
Power connector cable on page 66)
Display assembly on page 68)
NOTE:When replacing the system board, be sure that the following components are removed from
the defective system board and installed on the replacement system board:
●
Memory module (see
●
RTC battery (see
●
Fan/heat sink assembly (see
●
Processor (see
Memory module on page 47)
RTC battery on page 81)
Fan/heat sink assembly on page 83)
Processor on page 89)
Remove the system board:
1.Disconnect the optical drive connector cable from the system board.
2.
Remove the Phillips PM2.5×6.0 screw (1) that secures the system board to the base enclosure.
3.
Lift the right side of the system board (2) until it rests at an angle.
Component replacement procedures
77
4.
Remove the system board (3) by sliding it up and to the right at an angle.
NOTE:A heat sink is attached to the base enclosure to service a component on the bottom of
the system board. The thermal material must be thoroughly cleaned from the surfaces of the system
board (1) and the heat sink (2) attached to the base enclosure each time the system board is
removed. Replacement thermal material is included with all base enclosure and system board
spare part kits.
Reverse this procedure to install the system board.
78Chapter 4 Removal and replacement procedures
Optical drive connector cable
NOTE:The optical drive connector cable is included in the Cable Kit, spare part number
645968-001.
Before removing the optical drive connector cable, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
●
WLAN module (see
●
Keyboard (see
●
Top cover (see
●
Speakers (see
●
USB board (see
●
Power connector cable (see
●
Display assembly (see
●
System board (see
Remove the optical drive connector cable:
1.Release the optical drive cable from the clips (1) built into the base enclosure.
2.Remove the two Phillips PM2.0×5.0 screws (2) that secure the optical drive connector to
the base enclosure.
Battery on page 43), and then remove the following components:
WLAN module on page 44)
Keyboard on page 53)
Top cover on page 56)
Speakers on page 63)
USB board on page 65)
Power connector cable on page 66)
Display assembly on page 68)
System board on page 76)
Component replacement procedures
79
3.
Remove the optical drive connector (3) from the base enclosure.
Reverse this procedure to install the optical drive connector cable.
80Chapter 4 Removal and replacement procedures
RTC battery
DescriptionSpare part number
RTC battery (includes cable and double-sided tape)646132-001
Before removing the RTC battery, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
●
WLAN module (see
●
Keyboard (see
●
Top cover (see
●
Speakers (see
●
USB board (see
●
Power connector cable (see
●
Display assembly (see
●
System board (see
Battery on page 43), and then remove the following components:
WLAN module on page 44)
Keyboard on page 53)
Top cover on page 56)
Speakers on page 63)
USB board on page 65)
Power connector cable on page 66)
Display assembly on page 68)
System board on page 76)
Remove the RTC battery:
1.Turn the system board upside down, with the front toward you.
2.
Disconnect the RTC battery cable (1) from the system board.
Component replacement procedures
81
3.
Detach the RTC battery (2) from the system board. (The RTC battery is attached to the system
board with double-sided tape.)
4.Remove the RTC battery.
Reverse this procedure to install the RTC battery.
82Chapter 4 Removal and replacement procedures
Fan/heat sink assembly
NOTE:The fan/heat sink assembly spare part kit includes replacement thermal material.
DescriptionSpare part number
For use only with computer models equipped with an AMD Athlon II, Phenom II, Turion II, or V-Series
processor and a graphics subsystem with discrete memory
For use only with computer models equipped with an AMD Athlon II, Phenom II, Turion II, or V-Series
processor and a graphics subsystem with UMA memory
For use only with computer models equipped with an AMD E350 or E240 processor and a graphics
subsystem with discrete memory
For use only with computer models equipped with an AMD E350 or E240 processor and a graphics
subsystem with UMA memory
For use only with computer models equipped with an Intel Dual Core i5 or i3 processor and a
graphics subsystem with discrete video memory
For use only with computer models equipped with an Intel Dual Core i5 or i3 processor and a
graphics subsystem with UMA video memory
For use only with computer models equipped with an Intel Pentium processor and a graphics
subsystem with discrete video memory
For use only with computer models equipped with an Intel Pentium processor and a graphics
subsystem with UMA video memory
For use only with computer models equipped with an Intel Celeron or Core 2 processor and a
graphics subsystem with UMA video memory
647319-001
647318-001
647317-001
647316-001
646182-001
646183-001
646180-001
646181-001
646184-001
NOTE:To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of
the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature
sensor and is designed to turn on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system power consumption, power
management/battery conservation configurations, battery fast charging, and software requirements.
Exhaust air is displaced through the ventilation grill located on the left side of the computer.
Before removing the fan/heat sink assembly, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see
●
Optical drive (see
●
WLAN module (see
●
Keyboard (see
Battery on page 43), and then remove the following components:
Optical drive (select models only) on page 51)
WLAN module on page 44)
Keyboard on page 53)
Component replacement procedures
83
●
Top cover (see
Top cover on page 56)
●
USB board (see
●
Power connector cable (see
●
Display assembly (see
●
System board (see
USB board on page 65)
Power connector cable on page 66)
Display assembly on page 68)
System board on page 76)
Remove the fan/heat sink assembly:
1.Disconnect the fan cable from the system board.
2.Turn the system board upside down, with the front toward you.
3.
Loosen the captive screws (1) that secure the fan/heat sink assembly to the system board.
NOTE:The number of screws used to secure the fan/heat sink assembly to the system board
varies by computer model.
NOTE:Due to the adhesive quality of the thermal material located between the heat sink and
system board components, it may be necessary to move the heat sink from side to side
to detach it.
4.Remove the fan and heat sink (2).
NOTE:The following illustration shows the fan/heat sink assembly removal process on a computer
model equipped with an AMD processor.
84Chapter 4 Removal and replacement procedures
NOTE:The following illustration shows the fan/heat sink assembly removal process on a computer
model equipped with an Intel Pentium processor and a graphics subsystem with discrete memory.
NOTE:The following illustration shows the fan/heat sink assembly removal process on a computer
model equipped with an Intel Pentium processor and a graphics subsystem with UMA memory.
Component replacement procedures
85
NOTE:The following illustration shows the fan/heat sink assembly removal process on a computer
model equipped with an Intel Celeron processor.
The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system
board components each time the heat sink is removed. Replacement thermal material is included with
the base enclosure, fan/heat sink assembly, processor, and system board spare part kits.
NOTE:The following illustration shows the replacement thermal material locations on a computer
model equipped with an AMD processor.
86Chapter 4 Removal and replacement procedures
●
Thermal paste is used on the processor (1) and the heat sink section (2) that services it
●
A thermal pad is used on the FCH chip (3) and the heat sink section (4) that services it
NOTE:The following illustration shows the replacement thermal material locations on a computer
model equipped with an Intel Pentium processor and a graphics subsystem with discrete memory.
●
Thermal paste is used on the processor (1) and the heat sink section (2) that services it
●
A thermal pad is used on the graphics subsystem chip (3) and the heat sink section (4) that
services it
NOTE:The following illustration shows the replacement thermal material locations on a computer
model equipped with an Intel Pentium processor and a graphics subsystem with UMA memory.
Component replacement procedures
87
●
Thermal paste is used on the processor (1) and the heat sink section (2) that services it
●
A thermal pad is used on the Northbridge chip (3) and the heat sink section (4) that services it
NOTE:The following illustration shows the replacement thermal material locations on a computer
model equipped with an Intel Celeron processor.
●
Thermal paste is used on the processor (1) and the heat sink section (2) that services it
●
A thermal pad is used on the Northbridge chip (3) and the heat sink section (4) that services it
Reverse this procedure to reassemble and install the fan/heat sink assembly.
88Chapter 4 Removal and replacement procedures
Processor
NOTE:The processor spare part kit includes replacement thermal material.
Before removing the processor, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
●
WLAN module (see
●
Keyboard (see
●
Top cover (see
●
Speakers (see
●
USB board (see
●
Power connector cable (see
●
Display assembly (see
●
System board (see
●
Fan/heat sink assembly (see
Battery on page 43), and then remove the following components:
WLAN module on page 44)
Keyboard on page 53)
Top cover on page 56)
Speakers on page 63)
USB board on page 65)
Power connector cable on page 66)
Display assembly on page 68)
System board on page 76)
Fan/heat sink assembly on page 83)
Remove the processor:
1.
Use a flat-bladed screw driver to turn the processor locking screw one-half turn
counterclockwise (1), until you hear a click.
90Chapter 4 Removal and replacement procedures
2.
Lift the processor (2) straight up, and then remove it.
NOTE:The gold triangle (3) on the processor must be aligned with the triangle icon (4)
embossed on the processor socket when you install the processor.
Reverse this procedure to install the processor.
Component replacement procedures
91
5Setup Utility (BIOS) and System
Diagnostics
Using Setup Utility
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility
includes settings for the types of peripherals installed, the startup sequence of the computer, and the
amount of system and extended memory.
NOTE:Use extreme care when making changes in Setup Utility. Errors can prevent the computer from
operating properly.
Starting Setup Utility
NOTE:An external keyboard or mouse connected to a USB port can be used with Setup Utility only if
USB legacy support is enabled.
To start Setup Utility, follow these steps:
1.Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2.
Press f10 to enter Setup Utility.
Changing the language of Setup Utility
1.Start Setup Utility.
2.Use the arrow keys to select System Configuration > Language, and then press enter.
3.Use the arrow keys to select a language, and then press enter.
4.When a confirmation prompt with your language selected is displayed, press enter.
5.To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.
Your change takes effect immediately.
92Chapter 5 Setup Utility (BIOS) and System Diagnostics
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