This chapter contains field replaceable unit (FRU) and accessory part numbers. Replacement
parts can be ordered from the HP Services. Go to http://www.hp.com/go/parts/ for information
about ordering service parts in your area. Go to http://www.hp.com/go/partsinfo/ for the online
HP service parts identification tool (HP PartSurfer).
CAUTIONUse only the parts and accessories that have been specifically designed for this printer. Order
accessories from an authorized HP service or support provider, or online at http://www.hp.com.
NoteParts that have no item number or part number listed are not field replacement parts and cannot
be ordered.
Related documentation and software
Order documentation and software from the sites listed in table 81.
Support
Table 81. Technical support websites
HP Connect Online.
(for HP partners).
HP Customer Care Online.
Software drivers, support
documentation, and answers to
frequently asked questions.
HP Technical Training.
Classes and schedules.
Parts.
Parts information.
Supplies/paper.
Ordering information.
http://www.connect-online.hp.com
HP Connect Online is an Internet site that is created
exclusively for our partners. You can easily find all the HP
information tha t y ou n eed for your daily b usine ss. A nd y ou
can get it earlier than from any other site
http://www.hp.com
Select your country/ region in the “select a country or
region” field located on the web pag e . Select the support
block.
USA: http://www.partner.americas.hp.com
Canada: http://www.canada.hp.co m
Asia: http://partnercare.asiapac.hp.com
Latin America: http://www.conecta.latinamerica.hp.com
USA: http://www.hp.com/go/orderssupplies-na
Canada: http://www.hp.ca/catalog/supplies
Europe: http://www.hp.com/go/supplies
Asia Pacific: http://www.hp.com/paper
362 Parts and diagramsQ2431-90912
HP provides free telephone support during the product warranty period. When you call, you will
be connected to a responsive team waiting to help you. For the number you should call in your
country/region, see the support sheet that came in the box with your printer. Before calling have
the following information available:
●product name (for example, HP LaserJet 4300 dtns)
●product serial number (found on the underside of the control-panel door.
●the date of purchase of your printer and a description of the problem you are
experiencing
Test the software installation. Attempt to print a test page from the software program. Try
reinstalling the software. If reinstalling the software does not correct the problem, see the
Readme file on the CD-ROM that came with the printer, or call the phone number for your
country/region (phone numbers are listed on the support sheet that came in the box with the
printer). You can also find answers to frequently asked questions at the following websites:
●htpp//:www.hp.com/support/lj4200
●htpp//:www.hp.com/support/lj4300
HP-authorized resellers and support
To locate HP-authorized resellers and support, call (1) (800) 243-9816 in the U.S. or
(1) (800) 3 87-3867 in Canada. See “Worldwide service and support offices” on page 30 for
areas outside of North America.
HP service agreements
For information about HP service agreements, call (1) (800) 743-8305 in the U.S. or (1) (800)
268-1221 in Canada.
HP PartnerCare
You can use the following information to contact HP PartnerCare:
●for Asia Pacific countries/regions, http://partnercare.asiapac.hp.com
●for Canada Partner, http://www.canada.hp.com
●for Latin America, http://www.conecta.latinamerica.hp.com
Q2431-90912 8 Parts and diagrams 363
Accessories and supplies
The following items are available through your local authorized HP Services provider. To find a
dealer near you, see “Ordering information” on page 362 or “Worldwide service and support
offices” on page 30.
Table 82. Paper-handling accessories
ItemProduct or part number Exchange number
500-sheet tray and feeder unitQ2440AQ2240-69001
500-sheet trayQ2440Q2441-69001
1,500-sheet tray and feeder unitQ2444AQ2444-69001
Envelope feederQ2438AQ2438-69001
Duplexer (duplex printing accessory)Q2439AQ2439-69001
500-sheet stackerQ2442AQ2442-69001
500-sheet stapler/stackerQ2443AQ2443-69001
1,000-staple cartridgeQ3216-60500none
Stapler unitQ2443-67903none
Storage cabinet Q2445AQ2445-69001
Separation padRL1-0007-000CNnone
Tray 1 pickup rollerRL1-0019-000CNnone
Paper feed/separation roller (500-sheet tray and 1,500-sheet tray)RM1-0037-000CNnone
Paper pickup roller (500-sheet tray and 1,500-sheet tray)RM1-0036-000CNnone
364 Parts and diagramsQ2431-90912
Table 83. Memory, fonts, and mass storage
ItemPart numberExchange number
Firmware DIMM (dual inline memory module)
●HP LaserJet 4200 base model
●HP LaserJet 4200 all models except base model
●HP LaserJet 4300 all models
Q2453-67920
Q2453-67901
Q2453-67910
none
none
none
SDRAM DIMM (dual inline memory module)
●8 MBC7842-67901none
●16 MBC7843-67901none
●32 MBC7845-67901none
●64 MBQ1877-67901none
●128 MBC9121-67901none
Flash DIMM
●2 MBC4286Anone
●4 MBC4287Anone
●8 MBC8530Anone
●12 MBC7867Anone
Font DIMM
●Korean languageD4838Anone
●Simplified Chinese languageC4293Anone
●Traditional Chinese languageC4292Anone
EIO hard diskJ6054-61011none
Table 84. Cables and interfaces
ItemPart numberExchange number
Parallel cables
●2-meter IEEE-1284 cableC2950Anone
●3-meter IEEE-1284 cableC2951Anone
EIO cards
●Token Ring networksJ4167AJ4167-69001
●Fast Ethernet
(10/100Base-TX single RJ-45 port)
●Connectivity card for USB, serial, and LocalTalkJ4135-61001none
J6057AJ6057-69001
Q2431-90912 8 Parts and diagrams 365
Table 85. Printer maintenance kit and exchange parts
Service training kitQ2431-67907A guide to HP LaserJet 4200 and
Training service and support
manual on CDROM
Q2431-60114
HP LaserJet 4300 service training.
Print Media Guide For The
Hp Laserjet Family Of Printers
HP LaserJet 4200/4300 seri es
CD-ROM
●English, French, Itali an,
Spanish, German, Dutch,
Portuguese, Hebrew, Greek
●English, Danish, Finnish,
Norwegian, Swedish,
Czech, Hungarian, Polish,
Russian, Turkish, Arabic,
French
●English, Japanese, Korean,
Simplified Chinese,
Traditional Chinese, Thai
5980-8424 ENUSA guide to using paper and other print media
with HP LaserJet printers (available only in
English).
To obtain an updated version of the media
guide, go to
http://www.hp.com/support/ljpaperguide.
An additional copy of the CD-ROM containing
software, the use guide, and Readmes.
Q2431-60104
Q2431-60105
Q2431-60106Note:The PCL 5e printer driver is not
avail able on the Asian-language CD-ROM. You
can download the PCL 5e driver from the
Internet at http://www.hp.com/support/lj4200 or
at http://www.hp.com/support/lj4300.
hp LaserJet 4200
hp LaserJet4300
start (getting started guide)
You can download a cop y of th is gui de from the
Internet at
http://www.hp.com/support/lj4200 or
http://www.hp.com/support/lj4300.
How to use the parts lists and diagrams
The figures in this chapter illustrate the major field replaceable unit (RFU) assemblies and
subassemblies in the HP LaserJet 4200/4300 series printers. A table (parts number list) follows
each exploded assembly diagram. The tables list a reference number for each specific part, the
part number, and a brief description of the part.
CAUTIONWhen looking for a HP LaserJet 4200/4300 printer electrical part, pay careful attention to the
voltage listed in the part description column to ensure that the component part number that you
select is for the correct printer model.
NoteParts that do not have a reference number or part number are not RFU’s, and cannot be ordered
as individual replacement parts. However, all serviceable parts should be available as part of a
larger operable subassembly.
Q2431-90912 8 Parts and diagrams 367
Parts diagrams and lists
10
9
8
LJ 4300
1
2
11
12
3
4
7
Figure 237.External covers and panels
LJ 4200
5
6
368 Parts and diagramsQ2431-90912
Table 87. External covers and panels
Part numberDescriptionReference
RC1-0288-000CNCover, formatter1; figure 237
RM1-0046-000CNCover, right2; figure 237
RM1-0047-000CNCover, cartridge door; LJ 42003; figure 237
RM1-0114-000CNCover, cartridge door; LJ 43003; figure 237
RM1-0050-000CNCover, front (be sure to order the correct name plate kit to
install on the front cover)
Q2425-67901LJ4200 name plate kitNot shown
Q2431-67908LJ4300 name plate kitNot shown
RG1-4276-000CNControl panel5; figure 237
RG1-4215-000CNCable, control panel6; figure 237
RC1-0287-000CNCover, left7; figure 237
RC1-0290-000CNCover; 500-sheet tray, rear8; figure 237
RC1-0291-000CNCover, duplexer9; figure 237
RM1-0027-000CNCover, rear output bin10; figure 237
RC1-0289-000CNCover, paper-handling11; figure 237
RM1-0049-000CNCover, top assembly12; figure 237