This manual and any examples contained herein are provided “as
is” and are subject to change without notice. Hewle tt-Packard
Company makes n o warranty of any kind with regard to this
manual, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. HewlettPackard Co. shall not be liable for any errors or for incidental or
consequential damages in connection with the furnishing,
performance, or use of this manual or the examples herein.
The above disclaimers and limitations shall not apply to
consumer transactions in Australia and the United Kingdom and
shall not affect the statutory rights of co nsumers.
The programs that control this product are copyrighted and all
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Microsoft, MS, ActiveSync, Active Desktop, Outlook, Windows,
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States and/or other countries. Microsoft products are licensed to
OEMs by Microsoft Licensing, Inc., a wholly owned subsidiary of
Microsoft Corporati on.
CIC and Jot are registered trademarks or trademarks of
Communication Intelligence Corporation.
BSQUARE and bTASK are either registered trad emarks or t r ademarks of
BSQUARE Corporation. OmniSolve is copyright 1998-99 LandWare Inc.
with all rights reserved. LandWare is a trademark of LandWare, Inc.
Hewlett-Packard Singapore (Pte) Ltd.
Asia Pacific Personal Computer Division
452 Alexandra Road
Singapore 119961
Transfer of rights in software:......................................144
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Chapter1 | Welcome | 1
Welcome
The Hewlett-Packard Jornada 420 Palm-size PC (P/PC) is a
mobile computer running the Microsoft® Windows® CE
operating system. It allows you to store your business and
personal information, manage your appointments and contacts,
and check e-mail while on the road. It then allows you to upload
updated information to your desktop or notebook PC after
returning to the offi ce.
In addition to Microsoft Windows products, the HP Jornada has
built-in programs from Hewlett-Packard, bSquare™, and
LandWare that help you manage the system, manage tasks, and
perform financial calculations. It also allows you to load
programs from the HP Jornada compact disk.
This chapter includes the following:
• An inventory list of the HP Jornada package
1
• A description of the contents of this User’s Guide
• An overview of built-in programs
Taking inventory
The HP Jornada package includes the following items:
• HP Jornada 420 and stylus
• HP Jornada battery
• AC adapter, DC cable, and power cable
• Sync cable
• Cradle
• HP Jornada Quick Start Card—A guide to getting started
quickly with the HP Jornada
2 Hewlett-Packard Jornada 420 Palm -size PC
• Desktop Software for Mi crosoft Windows CE compact disk—
Contains Microsoft Windows CE Services, plus software and
system updates for both the HP Jornada and desktop PC
• HP Jornada compact disk—Programs that can be loaded onto
the HP Jornada
• Documentation pa ck—This User’s Guide and the Regulatory
Information Leaflet
• HP Jornada Accessory Guide—Information on accessories and
products that can help you get the most from the HP Jornada
Using the manual
This User’s Guide is designed to help you use your HP Jornada
quickly and easily. Although great care has been taken to ensure
the accuracy of procedures and screen art, some actual screens
may be different than the ones that appear in this User’s Guide.
This guide includes the following chapters:
• Chapter 1, Welcome—Contains an overview of the HP
Jornada’s built-in applications, where to find more
information, and conventions used in this guide.
• Chapter 2, Setting up—Explains the hardware features, how
to set up and care for the HP Jornada, and how to manage the
battery power.
• Chapter 3, Learning the basics—Describes how to turn the HP
Jornada on and off, reconfigure the hard icons, work with the
Start menu and taskbar, and adjust settings. Also includes
tips and shortcuts to help you work faster.
• Chapter 4, Connecting to a deskto p PC —Explains how to
install Windows CE Services on your desktop or notebook PC,
how to transfer files, how to synchronize data, e-mail
messages, and channels, and how to print.
• Chapter 5, Sending and receiving e-mail—Describes how to
use Inbox.
• Chapter 6, Staying organized—Explains how to use the HP
Jornada to manage your calendar and address book and
describes to-do lists, alarms, and reminders.
• Chapter 7, Getting down to business—Describes
Microsoft Note Taker ®, bTASK from bSquare, and OmniSolve
Chapter1 | Welcome | 3
from LandWare. Also explains how to back up and restore
data, and how to customize the HP Jornada.
• Chapter 8, Troubleshooting—Contains tips and procedures to
follow when things do not work quite as you expected, and
explains how to reset the HP Jornada.
• Chapter 9, Warranty, support, and service—Explains the
warranty and how to get service.
• Appendix A, Jot Character Recognizer—Des cribes how to use
the Jot character recognizer, and shows how and where to
draw characters on the screen for each of the two character
sets: the Natural Character Se t and the Simplified Uppercase
Character Set.
• Appendix B, Migrating data from non–Windows CE P/PCs —
Describes how to use the HP PIM Translation Utility to
transfer PIM data from a non–Windows CE HP organizer or
P/PC to the HP Jornada.
Using HP Jornada’s built-in
programs
This section lists the HP Jornada’s built-in programs. These
programs are installed in ROM and cannot be erased or removed.
• Calendar—Keeps track of important dates and events, and
helps manage your schedule.
• Tasks—Keeps track of to-do lists. Allows you to set an alarm
or a reminder.
• Contacts—Stores names, addresses, and telephone numbers.
When you update your contacts list, you can synchronize it
with your desktop PC, so that contacts are always up to date.
• Inbox—Sends and receives e-mail messages. Also
synchronizes with M icrosoft Outlook or Microsoft Exchange on
your desktop PC.
• bTask from bSquare—Allows you to switch between
applications or view the ones currently running. It also allows
you to close applications with a single step.
• Note Taker—Allows you to jot quick notes or to create
sketches while in a meeting.
4 Hewlett-Packard Jornada 420 Palm -size PC
• Voice Recorder—Records reminders or vital information when
there is no time to type. The dedicated Record button allo ws
you to record messages with one hand.
• Channels—Downloads Web information to the HP Jornada so
that it can be viewed offline.
• Connections—Sets up connections for communications with
other computers or the Internet.
• ActiveSync™—Synchronizes the HP Jornada with your
desktop or notebook PC over a network or dial-up connection
from a remote location.
• PC Link—Establishes the connection between the HP Jornada
and desktop PC partner.
• Calculator—Performs simple calculations in an on-screen
calculator. Allows you to copy the results to any open
document.
• OmniSolve from LandWare—Performs complex mathematical
and business calculations.
• HP settings—Adjusts and stores up to three settings for the
display, sets a password, and displays memory usage.
• HP backup—Backs up Contacts, Calendar, and Tasks data or
your entire P/PC to a CompactFlash Memory Card.
• Find—Searches for appointments, channel items, contacts,
mail messages, Note Taker notes, tasks, or voice recordings.
• Help—Gives you access to online help.
• Solitaire—Passes the time at the airport, on the train, or
during a not-so-interesting meeting or lecture.
• Settings—Adjusts settings for buttons, communications, the
stylus, and more.
Finding more information
The following table is a guide to the different types of
information available to help you use the HP Jornada. Although
this book introduces the programs on your P/PC, it does not
describe them completely. For more information, see the
comprehensive online Hel p for each program.
InformationSource
ProgramsThis User’s Guide.
–or–
Online Help on your P/PC. Tap Start
and then Help.
Chapter1 | Welcome | 5
Synchronizing and
exchanging files
with a desktop PC
(including
information on
connecting while
traveling)
Toolbar buttons and
dialog box items
Troubleshooting
information on
connections
Up-to-date
information on
Windows CE–based
devices
This User’s Guide.
–or–
Online Help on your P/PC. Tap Start
and then Help.
–or–
Windows CE Services online Help on
your desktop PC. In the Mobile
Devices windo w, click Help, and then
click Windows CE Services HelpTopics.
Tap and hold on a toolbar button or
dialog box item to see its name or a
short description. Drag off the toolbar
button or item before lifting to avoid
activating it.
Windows CE Services online Help on
your desktop computer. In the Mobile
Devices windo w, click Help, then
Windows CE Services Help
Topics.
http://www.microsoft.com/windowsce.
Information on this
release of Windows
CE
The Release Notes on your desktop
computer. Click Start, point to
Programs, Microsoft Windows CE
Services, and then click Release
Notes.
The complete text of this User’s Guide is also available on the
Hewlett-Packard Web site at www.hp.com/jornada. You can
6 Hewlett-Packard Jornada 420 Palm -size PC
download the User’s Guide to your desktop PC and view it using
the Adobe™ Acrobat Reader, available from the Adobe Web site
at www.adobe.com.
Registering the HP Jornada
To register the HP Jornada, go to www.hp.com/jornada.
Understanding conventions
This User’s Guide includes visual cues to help you find tips and
warnings.
A shortcut, another way to do
something, or expanded
information about the topic.
Caution or warning information
about the topic. This is important
information that should be
observed to prevent loss of data or
damage to the HP Jornada.
Setting up
This chapter includes instructions to help you:
• identify hardware features
• set up the HP Jornada for the first time
• manage battery power
• care for the HP Jornada
Chapter2 | Setting up | 7
2
8 Hewlett-Packard Jornada 420 Palm -size PC
Identifying the hardware features
The views below introduce you to the connectors, ports, and other
features of the HP Jornada.
Front view of the HP Jornad a
1.AC Charging LED—When connected to AC power, this
LED glows with one of two colors:
•Amber—Indicates th at the battery is charging
(connected to AC power).
•Green—Indicates that th e battery is fully charged.
2.Notification LED—Blinks red when you have an
appointment. Glo ws red when you are recording.
3.Infrared port (IrDA–compliant transceiver)— Enables
you to send and receive files by infrared beam between
P/PCs, between the P/PC and a Handheld PC (H/PC), or
between the P/PC and a desktop PC. (For more
information, see “Connecting by infrared” on page 48.)
4.Microphone—All ows you to record voice memos.
Chapter2 | Setting up | 9
5.Record button—Starts the Voice Recorder. When held,
turns on the P/PC when it is off, and records until the
button is released.
6.Action button—Pressing this button selects the
highlighted item. Rocking this button allows you to
scroll (also re ferred to as Up/Down control).
7.Exit button—Exits dialog windows and menus.
8.Start button—Displays the Start menu. Also turns on
the P/PC when it is off, and, if held, brings up
HP settings.
9.Earphone jack—Accepts a plug for standard earphones.
10. Battery door release—When pressed with the stylus,
releases the battery door.
11. Battery door—Slides down when the battery door
release is pressed. Open only when replacing the
battery.
12. Hard icon panel—Allows one-touch access to four
applications. By default, the applications are Contacts,
Calendar, Tasks, and OmniSolve, but these can be
reconfigured. To do this, tap Settings from the Start
menu, tap Buttons, tap the Program tab, and then
follow the directions on the control panel.
13. Power on/off button—Press to power on and off.
14. Display cover—Open the display cover when you want to
tap the screen.
10 Hewlett-Packard Jornada 420 Palm -size PC
Back view of the HP Jornada
15. CompactFlash Type I and II Card slot—Enables you to
add memory or use accessories on CompactFlash Cards.
(For a list of recommended accesso ry cards, go to the
Hewlett-Packard Web site at www.hp.com/jornada.)
16. Stylus—Use the stylus as a mouse substitute. For
example, tap to select a button or menu item, double-tap
to open an application, drag the stylus across words or
items to select them.
17. Reset button—Restarts the HP Jornada. For more
information about soft and full resets, see “Resetting” on
page 101.
18. Audio speaker—Lets you listen to system sounds or
voice memos.
19. P/PC connector —Connects the cradle to the P/PC.
Chapter2 | Setting up | 11
Setting up for the first time
As part of the setup process, you:
• install the battery
• connect the AC adapter
• start the HP Jornada
• complete the Windows CE Welcome Wizard
Follow the steps described below in the order they are
presented.
Installing the battery
The battery powers the HP Jornada when it i s not connected to
AC power. The battery fits into a compartment on the bottom of
the HP Jornada, as shown in the diagram. The switch on the
battery does not have any electrical function.
When the battery is drained, you can flip the switch so that
the red dot shows.
12 Hewlett-Packard Jornada 420 Palm -size PC
This view of the left side of the HP Jornada shows how to
insert the battery.
To install the battery
1.Release the battery door by pushing the stylus into the
small hole above the door. Then, slide the door down and
off.
2.Slide the battery into the battery slot. If the ba ttery does
not slide in easily, check the battery orientation and try
again. If you are putting the battery in correctly, you do
not need to force it.
3.Replace the battery door, and slide it up until it snaps
shut.
After you install the battery, the HP Jornada turns on
automatically. Before using your P/PC on battery power,
though, you should charge the battery by connecting the AC
adapter. You can use the P/PC while charging. Charging the
battery takes approximately 3 to 4 hours. For information on
connecting the AC adap ter, read the next sections.
Chapter2 | Setting up | 13
The rechargeable backup battery is a permanent part of the
HP Jornada, so you do not need to install or replace it.
The backup battery is charged automatically when the P/PC is
connected to AC power.
Make sure you con nect to AC power to charge a s soon as you
see a backup battery low warning.
Do NOT replace your main battery when the backup battery is
low.
Using the cradle
The views below show the features of the cradle and how the
P/PC docks with it.
1. Release buttons—To release the HP Jornada from the cradle,
press the buttons on both sides of the cradle.
2. Connector to the P/PC—Connects the cradle to the P/PC.
14 Hewlett-Packard Jornada 420 Palm -size PC
Back view of the cradle.
1. DC jack—Connects the P/PC to AC power, which also charges
both the main and backup batteries.
2. Serial port (RS-232C)—Connects the HP Jornada to your
desktop PC to transfer files or to synchronize data. (For more
information, see “Connecting for the first time” on page 39.)
The HP Jornada must be in its cradle in order to connect to an
AC adapter or to a PC.
Connecting the AC adapter
You can operate the HP Jornada on AC power using the AC
adapter and cradle. The AC adapter accepts voltages from 100 V
to 240 V, so you can use it anywhere in the world. However, you
may need different power cables to accommodate different
electrical outlets.
When the HP Jornada is connected to AC power, the main
battery and backup battery are charged automatically. The
AC Charging LED indicates the charging status of the main
battery:
• Amber—Indicates th at the battery is charging (connected to
AC power).
• Green—Indicates that th e battery is fully charged.
The AC Charging LED is illuminated only if the P/PC is
connected to AC power.
A dialog box pops up when the backup battery powe r is low.
Connect to AC power im mediately to recha rge the backup
battery.
Chapter2 | Setting up | 15
The AC adapter includes three parts: the power cable, the
adapter, and the DC cable.
To connect to AC power
1.Plug the DC cable into the back of the cradle.
2.Connect the DC cable to the AC adapter.
3.Connect the power cable to the AC adapter.
4.Plug the power cable into an AC power outlet.
5.Put the HP Jornada into its cradle.
Use the AC adapter to plug the HP Jornada into external
power whenever possible, especially when connecting to a
desktop PC or other peripheral, or when letting the LED
indicator flash for extended time periods. For more
information, see “Managing battery power” later in this
chapter.
Running the Welcome Wizard
After you install the battery, the HP Jornada turns on
automatically. At startup, the Hewlett-Packard welcome screen
appears. Then, after a few moments, the Windows CE Welcome
Wizard begins. The Welcome Wizard leads you through
calibrating the stylus, setting your home city, and then setting
the World Clock.
The display cover must be open when you tap the screen.
16 Hewlett-Packard Jornada 420 Palm -size PC
Managing battery power
Because the data and files you save on the HP Jornada are
stored in RAM, it is extremely important that you maintain a
continuous power supply to the HP Jornada at all times. If the
HP Jornada runs out of power, all information you have entered
is lost. Although the Windows CE operating system and
programs are stored in ROM and cannot be erased, any custom
settings and programs you have added are lost.
When taking out the battery, keep in mind that when the
P/PC is without power, data retention is guaranteed for only 1
minute. You do not need to take out the main battery except to
replace it with a spare battery (F1287A).
The HP Jornada uses a rechargeable lithium-ion battery, which
supplies power whenever the P/PC is not connected to AC power.
Under normal operating conditions, the battery should last for up
to 6 hours of continuous use without recharging. Battery life
varies, however, depending on how you use the P/PC.
You should respond immediately when a message warning of
low battery power is displayed. When the battery power is low,
simply connect the HP Jornada to AC power to recharge.
Using the Power control panel
The Power control pa nel displays information about the current
state of your battery and allows you to control options that can
conserve battery po wer.
To open the Power control panel
1.Tap the Start button, tap Settings, and then tap
Power. If you are not familiar with using the Start
menu, read “Using the Start Menu and taskbar” on page
24.
–or–
If the power plug icon is on the taskbar, double-tap it.
2.Tap the Status, Power, or Dimming tab.
Chapter2 | Setting up | 17
3.Select your prefere nces. For more information, read the
following paragraphs, or tap the Help button.
4.Tap OK to save the changes and exit, or tap the Close
button (X in the upper right corner) to abandon the
changes.
Status tab
The Status tab displays the status of the main and backup
batteries.
Status tab
18 Hewlett-Packard Jornada 420 Palm -size PC
Power tab
The Power tab lets you customize how and when your P/PC
suspends operation to help maximize battery life:
• Touch screen to power On—Select this option to allow your
P/PC to awake from suspend mode when you tap the screen or
hard icon panel.
• Suspend while on battery power—To conserve ba ttery
power, your P/PC automatically suspends operation after a
period of continuous idle time while running on battery power.
Select the amount of idle time from the dropdown list.
• Enable suspend while on AC line power—Select this
option to automatically suspend operation after a period of
continuous idle time while running on AC power. Select the
amount of idle time from the dropdown list.
The Touch screen to power On option is checked by default.
When you uncheck this option, you are no longer able to use the
hard icon panel to power on the P/PC.
Power tab
Chapter2 | Setting up | 19
Dimming tab
The Dimming tab lets you control backlight dimming to help
conserve battery po wer:
• Automatically dim while on Battery Power—To conserve
battery power, select this option to automatically dim the
backlight after a period of continuous idle time while running
on battery power. Select the amount of idle time from the
dropdown list.
• Automatically dim while on AC Power—Select this option
to automatically dim the backlight after a period of continuous
idle time while running on AC power. Select the amount of
idle time from the dropdown list.
Dimming tab
Conserving battery power
The following tips can conserve batte ry power, ensuring the
longest use of your P/PC between charges:
• Shorten auto-suspend time. To set auto-suspend time: from
the Start menu, tap Settings, tap Power, and then tap the
Power tab.
20 Hewlett-Packard Jornada 420 Palm -size PC
• Set the display to dim automatically after a short time. To set
dimming: from the Start menu, tap Settings, tap Power,
and then tap the Dimming tab.
• Minimize brightness and use contrast to increase readability.
To set brightness and contrast: from the Start menu, tap
HP settings. For more information about HP settings, see
“Using HP settings” on page 31.
• Turn off sounds you do not need or mute the system speaker.
To mute sounds: from the Start menu, tap HP settings. For
more information about HP settings, see “Using HP settings”
on page 31.
• Connect to AC power whe n connected to any peripherals
requiring power.
• Connect to AC power when connected to your desktop PC.
Caring for the HP Jornada
Follow these suggestions for long and trouble-free use.
• To clean the screen, wipe it with a damp, lint-free cloth.
• Do not drop the HP Jornada. Accidental damage is not covered
under the Hewlett-Packard express warranty.
• Radiated interference from other electronic equipment may
affect the appearance o f the display. To return the display to
normal, remove the P/PC from the source of the interference.
• The HP Jornada is designed to operate at temperatures
between 0 to 40 ºC (32 to 104 ºF). It is designed to maintain
data at temperatures between 0 to 55 ºC (32 to 131 ºF).
Subjecting the P/PC to temperatures outside those ranges may
damage the P/PC or result in loss of data. Be especially careful
not to leave the HP Jornada in direct sunlight or in a car
where temperatures can rise to harmful levels.
Chapter3 | Learning the basics | 21
Learning the
basics
This chapter describ es the following:
• turning the HP Jornada on and off
• using and reconfiguring the hard icons
• working with the Start menu, taskbar, command bar, and
online help
• adjusting settings, such as volume and the world clock
• using shortcuts to help you work faster
Turning the HP Jornada 420 on and
3
off
The HP Jornada does not need to be started up or shut down; you
can start working immediately by pressing the On/Off button at
the lower right corner of the P/PC. When you are finished, turn
off the HP Jornada by pressing the On/Off button. Turning off
the HP Jornada simply suspends operation. When you turn it on
again, you can start working where you left off.
You can also turn on the HP Jornada in the following ways:
• by pressing the Start button
• by pressing the Record button
• by holding the stylus down on one of the hard icons
• by tapping the screen.
To conserve batte ry power, you can set the HP Jornada to autosuspend after a preset period of continuous idle time. By default,
the P/PC auto-suspends after 3 minutes while running on battery
22 Hewlett-Packard Jornada 420 Palm -size PC
power. (For more information on auto-suspend and tips for
conserving battery power, see “Managin g battery power” on page
15.)
Using the hard icons
To launch Contacts, Calendar, Tasks, or OmniSolve, tap the
appropriate icon at the bottom of the display. If you double-tap
the icon, the Edit windows for Contacts, Calendar, and Tasks are
displayed.
To reconfigure the hard icons
1.Tap Settings from the Start menu.
2.Tap Buttons.
3.Tap the Program tab.
4.Tap the name of the hard icon (under Program button)
that you want to reconfigure.
5.Tap the name of the program (under Button
assignment) that you want to associate with the hard
icon.
6.Tap OK.
Chapter3 | Learning the basics | 23
Using the Active Desktop
You can use the Active Desktop™ to display important
information, such as today’s appointments and tasks. You can
also display channel information, such as stock quotes. For more
information, see “Displaying mobile desktop components” on
page 54.
To select the type of information you want to display on the
desktop, tap Start, Settings, Display, and then Display ActiveDesktop.
24 Hewlett-Packard Jornada 420 Palm -size PC
Using the Start Menu and taskbar
Use the Start menu on the taskbar to switch programs, display
settings, find information, and view Help for the current
program.
Chapter3 | Learning the basics | 25
On the taskbar, you can also do the following.
You can change what you see on the Start menu and taskbar by
tapping Start, Settings, and then Taskbar.
Using the command bar
The command bar at the top of the P/PC screen includes both
menu names and toolbar buttons. You can decide which you want
to display.
Typing, writing, and drawing on the
HP Jornada
With your P/PC, you can quickly type, write, and draw in the way
that is most convenient for you. You can type with the soft
keyboard, write using character recogn ition, or write a nd draw
directly on the screen using your stylus.
In Note Taker, and in notes that you attach to entries in
Calendar, Contacts, and Tasks, you can use your stylus to write
26 Hewlett-Packard Jornada 420 Palm -size PC
on the screen. For more information, see “Creating notes and
drawings“ on page 79.
You can enter information in any program on your P/PC by
typing with the soft keyboard or writing using character
recognition. First select the input method you want to use in your
P/PC’s input panel. Tap the Input Method arrow to see your
choices.
Typing with the keyboard
To type, tap the Input Method arrow and select Keyboard.
Then tap the keys with your stylus.
You can adjust keyboard settings to suit the way you work. Tap
Start, Settings, and then Input Panel. Select Keyboard as the
input method, and then tap Options.
Enable swipe shortcuts (gestures) on your keyboard so that you
can do the following:
• To insert a space, swipe across the keyboard from left to right.
• To delete a character, swipe across the keyboard from right to
left.
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