Hp 4110 User Manual

HP 4110 IP Phone

Quick Start Guide

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© Copyright 2015 Hewlett-Packard Development

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Company, L.P. The information contained herein

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is subject to change without notice. All Rights
Reserved.

This document contains proprietary
information, which is protected by
copyright. No part of this document may be
photocopied, reproduced, or translated into
another language without the prior written
consent of Hewlett-Packard.

Publication Number

5998-3707
April 2015

Applicable Products

HP 4110 IP Phone (J9765A)

Disclaimer

HEWLETT-PACKARD COMPANY MAKES NO
WARRANTY OF ANY KIND WITH REGARD
TO THIS MATERIAL, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. Hewlett-Packard
shall not be liable for errors contained herein
or for incidental or consequential damages in
connection with the furnishing, performance,
or use of this material.

The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP
shall not be liable for technical or editorial
errors or omissions contained herein.

Hewlett-Packard assumes no responsibility
for the use or reliability of its software on
equipment that is not furnished by Hewlett­Packard.

Warranty

The Hewlett-Packard Limited Warranty
Statement for this product and the HP
Software License Terms which apply to any
software accompanying this product are
available on the HP networking web site at
www.hp.com/networking warranty.

The customer warranty support and
services information are available on the
HP networking web site at www.hp.com/
networking/support. Additionally, your HP
authorized network reseller can provide you
with assistance, both with services that they
offer and with services offered by HP.

Hewlett-Packard Company
8000 Foothills Boulevard
Roseville, California 95747

http://www.hp.com/networking

Contents

Important Information ............................................4

First Steps ...........................................................4

Signing In ...........................................................9

Customizing Your Phone ........................................ 12

At a Glance ....................................................... 13

Phone User Interface ............................................. 14

Using the Phone .................................................. 16

Cleaning ........................................................... 18

Where to Go Next ................................................ 18

Safety Instructions ............................................... 18

SELV (Safety Extra Low Voltage) Compliance ................ 20

Regulatory/Certications ........................................ 20

Declaration of Conformity ....................................... 25

HP 4110 Quick Start Guide

Delivery Contents .............................................. 4

Connecting (Desktop Use) ..................................... 5

Mounting to Wall .............................................. 6

Sign in Using a PIN ............................................ 9

Congure Your PIN to Unlock Phone ........................10

Make a Call ...................................................16

Receive a Call.................................................16

Control the Volume ...........................................17

Mute a Call ...................................................17

Access Help Topics ...........................................17

Grounding.....................................................19

Servicing ......................................................19

Power Adapter ................................................19

Magnetic Earpiece ............................................19

Miscellaneous .................................................19

U. S. A. ........................................................ 20

Canada ........................................................21

Japan ..........................................................21

Korea ..........................................................21

New Zealand ..................................................21

Russia/Belarus/Kazakhstan ...................................22

Standards Conformance ....................................24

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This quick start guide describes the installation, setup, and operation of the HP 4110. For

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further information, please refer to the Work Smart guides on the phone or refer to the
User Guide at http://hp.com/networking. Click Support and search for J9765A.

Important Information

Please read the instructions on safety and disposal and on how to
set up and use the device before actually using it (Page 18). Also,
give these instructions to other users to read or inform those users of
their contents. Save this manual and do not give the device to third
parties without it.

First Steps

Delivery Contents

The equipment/supplies included with the HP 4110 IP Phone are
shown here.

Note: The phone is a PoE phone. If you are not using PoE in your
network configuration, an external power supply is required. The
only power supply covered under the HP warranty is the HP 5V
external power supply (J9767A). See your HP sales representative
for more details. Caution: A 48V supply, as used by other IP phone vendors,

will permanently disable this phone.

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Connecting (Desktop Use)

If no PoE available

1. Attach the phone cord (Step 1), then slide the phone into the
phone stand (Step 2).

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1.

2.

2. Connect the Ethernet cable into the NET port (left-most
port).

Note: The phone is a PoE phone. If you are not using PoE,
also connect an HP 5V power supply. Caution: A 48V supply, as

used by other IP phone vendors, will permanently disable this phone.
Use only a Hewlett-Packard (HP) 5V external power supply (J9767A)..

NET PC

5V DC

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Mounting to Wall

Before You Begin

The following tools are needed during this procedure:

■ Phillips head screwdriver

■ Ruler or measuring tape

If an Ethernet jack for the telephone does not currently exist in the
desired location, you must install an Ethernet jack before continuing.
This jack must be wired appropriately for an Ethernet connection. A
regular telephone jack cannot be used.

Dismount Slide Rail from Footstand

Remove screws from slide rail.

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Prepare the Wall and Install Screws

1. Using a pencil, mark the location for mounting screws on
wall. Screws should be 2 inches apart, inline with the top of
the mounting holes on back of phone.

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HP 4110 Quick Start Guide

HP 4110

2 inches

2. Using a Phillips head screwdriver, install two screws into
wall.

Prepare the Handset Hook

1. Remove the handset hook from the handset rest.

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2. Rotate the hook 180 degrees.

3. Reinsert the hook.

The hook should have a lip on which the handset catches
when the phone is positioned vertically.

Remove tab

from handset

rest

Rotate

180°

Return tab
to handset

rest

Handset

Hook

1

4

PQRS WXYZTUV

7

Mute SpeakerVolume

ABC DEF

2

JKLGHI MNO

5

8

0 #

3

6

9

7

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If no PoE available

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Connect the Ethernet Cable

1. Connect the Ethernet cable to the NET port (left-most port).

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Note: The phone is a PoE phone. If you are not using PoE,
also connect an HP 5V power supply. Caution: A 48V supply, as

used by other IP phone vendors, will permanently disable this phone.
Use only a Hewlett-Packard (HP) 5V external power supply (J9767A)..

NET PC

5V DC

2. Attach the Ethernet cable to the wall jack.

Attach the Phone to the Wall

1. Attach the phone to the wall by placing the larger portion of
the mounting holes over the screws on the wall.

2. Once in place, pull the phone down so that the narrow area
of the mounting holes are resting against the screws.

Mounting

Holes

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HP 4110 Quick Start Guide

If no PoE available

Signing In

Sign in Using a PIN

You can sign in to Lync Phone Edition by using a sign-in personal
identification number (PIN).

1. Connect an Ethernet cable to the NET port on the phone.

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NET PC

5V DC

If you are not using PoE, also connect a Hewlett-Packard (HP) 5V
external power supply (J9767A) to the phone. This is the only power
supply covered under the HP warranty. See your HP representative
for more details. Caution: A 48V supply, as used by other IP phone vendors,

will permanently disable this phone. Use only a Hewlett-Packard (HP) 5V external
power supply (J9767A)..

2. Enter your phone number or extension, then select Next.

3. Enter your PIN, then select Sign In.

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Create/Reset Your Sign-in PIN

To create or reset your sign-in PIN, do one of the following:

On your computer:

1. Open Microsoft® Outlook®, and click Online Meeting from the

2. From the meeting invitation, click Online Meeting.

3. Click Forgot your dial-in PIN?

4. From the PIN settings page, click Sign In, then create or reset

From a web browser:

1. In the address bar of your web browser, type the address of

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Home page.

Note: In many Outlook clients, Online Meeting is listed in the
New Items dropdown.

your PIN.

the Dial-in Conferencing Settings page that was provided to
you by your support team (e.g.,
https://im.contoso.com/dialin).

2. Once the webservice has opened, reset your PIN.

If you have trouble with both options, please contact your support
team.

Configure Your PIN to Unlock Phone

The PIN auto-lock feature is enabled by default in Lync Server, so if
the administrator has not disabled it, you will be prompted to create
a PIN upon registering your phone. Once the auto-lock PIN has been
set, your phone will lock when left unattended for a specified period
of time (determined by your support team). You also have the option
to manually lock/unlock your phone.

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HP 4110 Quick Start Guide

To configure the auto-lock PIN:

1. On the Desk Phone Setup screen, enter a PIN.

Note: By default, common patterns are not permitted in the
PIN field; however, your administrator may have changed the
defaults.

2. Enter the PIN again.

3. Click Done.

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To change your PIN once it has been set:

1. Click the Menu key, and select Settings.

2. Press the key.

3. Select Change PIN.

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Customizing Your Phone

To complete the Desk Phone Setup process, you will be prompted to
customize your phone settings, such as the time zone, date, and time
format.

1. On the Desk Phone Setup screen, click Next.

2. Select your time zone, date, and time format, then click Next.

3. Click Done to begin using your phone, or click Settings for

more options.

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Note: After your phone has been set up, you can access the

Settings menu at any time by clicking the Menu button, and
then selecting Settings.

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At a Glance

HP 4110

Handset

Hook

Menu Key

HP 4110 Quick Start Guide

Message Waiting Indicator
– Blinking fast: Incoming call
– Steady light: In call
– Blinking slowly: Missed call

LCD Display

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Select Key

Home Key

ABC DEF

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2

3

JKLGHI MNO

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5

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PQRS WXYZTUV

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8

Speaker

Mute SpeakerVolume

9

0 #

Space Character

Mute Key

Volume
(Down/Up)

Home key—Returns you to the home screen.

Context-Senstive
Soft Key

Navigation Keys
Up/Down/Select

Cancel/Back Key

Keypad

Speakerphone
Key

Navigation keys—For navigating within the display menus. Press
^ to go up, press ˅ to go down, and use the to confirm your
selection.

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Cancel/back key—Cancels actions or input.

Mute key: Turns microphone on/off.

Speakerphone key: Turns speakerphone on/off.

Phone User Interface

The home page of the phone user interface is shown below. To see
additional options, press Menu. See next page for an expanded view.

Contacts

Call Log

Voice Mail

Search or Dial a Phone Number

Calendar

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Confirm Soft Key

(same as check mark)

Context-Sensitive

Soft Key

Press Menu from the home page of the phone.

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Call Forwarding 5:00 PM

Call Forwarding O

Do not forward calls

Forward to Voice Mail

Forward to a contact or any phone number

Simultaneously ring a phone number

Menu

Switch User

Do you want to sign out the

current user and sign in a dierent

user?

MenuYe s No

Settings 10:20 AM

Volume

Brightness

Logging

Desk Phone Location

Make Test Call

Ringtones

Time Zone

Date Format

Time Format

Language

High Contrast

Text Telephony (TT Y)

Unit Tests

5:10 PM

System Information 4:54 PM

Version: 4.0.7577.340

MAC: 00:04:13:72:00:7F

IP Address: 192.169.0.46

Subnet Mask: 255.255.255.0

Gateway Address: 192.168.0.1

DNS Server: 192.168.0.1

VLAN ID: 1

Part Number: HP_4110_A1

Serial Number: 0M08400000

Last Update: N/A

Last Update Request: 08/12/2011, 9:58

Last Update Status: (0x0/200)

Send LogsMenu

Help Topics 4:54 PM

Sign in Using Lync 2010

Sign in Using a PIN

Congure Your Unlock PIN to Unlock Y ...

View a Contact Card

Use Search

Use Contact Groups

Check Voice Mail

Use Call Logs

Call Controls

Notications

Conferences Options

Make a Call

Forward a Call

(Additional topics continue)

Select

Select

Select Menu

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Using the Phone

Make a Call

Pick up the handset and dial, or do any the following.

Use a Contacts List

1. From the Home screen, select the Contacts icon.

2. Select the contact group the user is in.

3. Select the contact’s name, then press Call.

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Search for a Contact

1. Press the numbers on the keypad that correspond to the
contact name or the phone extension. For example, to find
"Tony Smith," begin pressing 8669*76484, where "*" is the
space between the first and last name.

2. Select the contact’s name, then press Call.

Receive a Call

From the Incoming Call screen, do one of the following:

■ To receive the call, select Answer or pick up the handset.

■ To receive a call with a headset, press .

■ To receive a call using the speakerphone, press .

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HP 4110 Quick Start Guide

To send the caller directly to your voice mail, select To Voice Mail.

Control the Volume

From the phone, press .

Mute a Call

■ To mute yourself when in a call, press the Mute key on the
phone, or select Hold. To unmute, press the Mute key again.

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■ To mute everyone except yourself during a conference call,

select Mute All But Me.

Access Help Topics

To access help topics from the phone:

1. Press Menu from the home page.

2. Select Help.

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Cleaning

To clean the HP 4110 IP phone, use an anti-static cloth. Please avoid
cleaning liquids, as they might damage the surface or the internal
electronics of the phone.

Where to Go Next

■ For information to help get you started with Microsoft Lync
2010 Devices, go to technet.microsoft.com/en-us/library/gg398926.aspx.

■ For information about managing devices, go to

technet.microsoft.com/en-us/library/gg398307.aspx.

■ For the most up-to-date planning information for Microsoft
Lync 2010 Devices, go to go.microsoft.com/fwlink/?LinkId=204935.

■ For the most up-to-date deployment information for Microsoft
Lync 2010 Devices, go to go.microsoft.com/fwlink/?LinkId=204936.

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■ For the most up-to-date troubleshooting information for
Microsoft Lync 2010 Devices, go to

go.microsoft.com/fwlink/?LinkId=204933.

■ For the complete set of the Microsoft Lync 2010 online server
and client documentation, go to

technet.microsoft.com/en-us/library/gg398616.aspx.

Safety Instructions

Note: This device does not have a power switch. It powers on when
the external power adapter is plugged in, or alternatively, when the
LAN cable is connected to a PoE source.

Follow the instructions in this manual and other applicable
documentation of the device.

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HP 4110 Quick Start Guide

Grounding

If your LAN covers an area served by more than one power
distribution system, be sure the associated safety grounds are
securely interconnected.

Caution! LAN cables may occasionally be subject to hazardous
transient voltages (such as lightning or disturbances in the electrical
utilities power grid). Handle exposed metal components of the
network with caution.

Servicing

No user-serviceable parts are inside this product. Any servicing,
adjustment, maintenance, or repair must be performed by service­trained personnel only.

Power Adapter

The phone is a PoE phone. If the phone is not supplied with power
via an Ethernet cable, an external power adapter must be used. Use
only the power adapter expressly recommended by Hewlett-Packard
(HP 5V external power supply, J9767A). Caution: A 48V supply, as used

by other IP phone vendors, will permanently disable this phone.

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Magnetic Earpiece

Caution: The earpiece of the HP 4110 has a strong magnetic field that
can attract ferromagnetic objects, such as pins, paperclips, staples,
thumbtacks, and other metallic items. Be careful when the earpiece
is near these objects. Sharp objects that adhere to the magnets
in the earpiece may result in cuts or injury to the ear, face, and/or
hands.

Miscellaneous

■ Avoid placing the cables where people may trip over them or
where they may be exposed to mechanical pressure, as this
may damage them.

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■ Caution: This device is for indoor use only! NOT FOR

OUTDOOR USE!

■ Do not install the device in rooms with high humidity (for
example, in bathrooms, laundry rooms, damp basements).
Do not immerse the device in water and do not spill or pour
liquids of any kind onto or into the device.

■ Do not install the device in surroundings at risk for explosions
(paint shops, for example). Do not use the device if you smell
gas or other potentially explosive fumes.

■ Do not use the device during thunderstorms. Lightning
striking the power grid may cause electric shocks.

SELV (Safety Extra Low Voltage) Compliance

Safety status of input/output connections comply with SELV
requirements.

Warning: DO NOT CONNECT DIRECTLY TO PHONES LINES!
This device has been designed only for connection to Ethernet
ports. LAN ports contain SELV circuits, and PSTN ports contain
TNV circuits. Some LAN and PSTN ports both use RJ-45 (8P8C)
connectors. Use caution when connecting cables.

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Regulatory/Certifications

U. S. A.

This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or

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HP 4110 Quick Start Guide

television reception, which can be determined by turning
Reorient or relocate the receiving antenna.

■ Increase the separation between the equipment and receiver.

■ Connect the equipment to an outlet on a circuit different from
that to which the receiver is connected.

■ Consult the dealer or an experienced radio/TV technician for
help.

Changes or modifications to this device that are not expressly
approved by Hewlett-Packard could void the user's authority to
operate this equipment.

Canada

This Class B digital apparatus complies with Canadian ICES-003. Cet
appareil numérique de la classe B est conforme à la norme NMB-003
du Canada.

Japan

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この装置は、クラスＢ情報技術装置です。この装置は、家庭環境で使用
することを目的としていますが、この装置がラジオやテレビジョン受信
機に近接して使用されると、受信障害を引き起こすことがあります。
取扱説明書に従って正しい取り扱いをして下さい。

Korea

New Zealand

The grant of a Telepermit for any item of terminal equipment indicates
only that Telecom has accepted that the item complies with minimum
conditions for connecting to its network (the item cannot connect
directly to phone lines; the connection is made indirectly). It indicates
no endorsement of the product by Telecom, nor does it provide any
sort of warranty. Above all, it provides no assurance that any item
will work correctly in all respects with another item of Telepermitted
equipment of a different make or model, nor does it imply that any

product is compatible with all of Telecom's network services.

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Russia/Belarus/Kazakhstan

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Russia/Belarus/Kazakhstan/CEE Safety:

Product overview:

The HP 4110 IP Phone is a Microsoft® Lync optimized common area
telephone. HP 4110 IP Phones are standalone, cost-effective, and mainstream
phones that are ideal for deployments in common areas such as lobbies. It
provides Power over Ethernet (PoE) connectivity as well as an optional power
adapter.

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Standards Conformance

■ Safety: UL 60950-1; CAN/CSA 22.2 No. 60950-1; EN 60950-1

■ EMC: CISPR 22 Class B; EN 55022 Class B; EN 55024; ICES-

003 Class B; VCCI Class B; FCC Part 15, Class B; KCC Class B

■ Power consumption: 2.5-7 watts (without USB peripherals)

■ Power : 5 V DC (also has PoE 802.3af support)

■ Ports: 2 RJ-45 auto-negotiating 10/100/1000 PoE ports (IEEE

802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE

802.3ab Type 1000BASE-T, IEEE 802.3af PoE)

■ Power over Ethernet: IEEE 802.3af, Class 2

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Declaration of Conformity

according to ISO/IEC 17050-1 and EN 17050-1

DoC #: RSVLC-1101-01
Supplier’s Name: Hewlett-Packard Company
Manufacturer's Address: 8000 Foothills Blvd., Roseville, CA 95747 U.S.A.

declares, that the product
Product Name: HP 4110 IP Phone

Product Number(s): J9765A
Regulatory Model No: RSVLC-1101

Product Options: J9767A

conforms to the following Product Specifications:

Safety: IEC 60950-1:2005 / EN 60950-1:2006 +A11:2009

EMC: EN 55022:2006 +A1:2007, Class B

Telecom: FCC 47 CFR 68.316, Hearing Aid Compatibility for products with handsets
Energy Use: Regulation (EC) No. 1275/2008

Supplementary Information:

The product herewith complies with the requirements of the Low Voltage Directive 2006/95/EC and
the EMC Directive 2004/108/EC and carries the CE marking accordingly.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: 1) This device may not cause harmful interference, and 2) this device must accept any
interference received, including interference that may cause undesired operation.

For regulatory identification purposes, this product has been assigned a Regulatory Model Number
(RMN). The RMN is the main product identifier listed in the regulatory documentation and test reports
for this product. The RMN should not be confused with the marketing name or product number.

EN 62479:2010

EN 55024:1998 +A1:2001 +A2:2003

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DECLARATION OF CONFORMITY

Roseville, September 7, 2011

Local contact for regulatory information:

EU: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Straße 140, D-71034 Böblingen, Germany

www.hp.eu/certificates

U.S.: Hewlett-Packard, 3000 Hanover St., Palo Alto, CA 94304, U.S.A. 650-857-1501

Michael E. Avery, Regulatory Engineering Mgr

HP Networking

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Technology for better business outcomes

To learn more, visit www.hp.com/networking

© Copyright 2015 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without
notice. The only warranties for HP products and services are set
forth in the express warranty statements accompanying such
products and services. Nothing herein should be construed as
constituting an additional warranty. HP will not be liable for
technical or editorial errors or omissions contained herein.

April 2015

Manual Part Number

5998-3707

*5998-3707*