HP 4100 mfp User Manual

hp LaserJet 4100 mfp
use
hp LaserJet 4100 mfp se ries multifunction printer
use
© 2001-2004 Copyright Hewlett-Packard Development Company, L.P.
Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Edition 3, 2/2004
Trademark Credits
®
Adobe
, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.
®
AutoCAD
is a U.S. trademark of
Autodesk, Inc. HP-UX Release 10.20 and later and HP-
UX Release 11.00 and later (in both 32­and 64-bit configurations) on all HP 9000 computers are Open Group UNIX branded products.
®
Microsoft and Windows NT
, MS Windows®, Windows®,
®
are registered
trademarks of Microsoft Corporation. Netscape is a U.S. trademark of
Netscape Communications Corporation.
®
is a registered trademark of the
UNIX Open Group.
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NERGY STAR
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service mark of the U.S. EPA.

Contents

About this guide
How to use this online guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Navigational features in this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Features of Acrobat Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Where to look for more information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1 Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Product configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Product benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Digital-sending . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Walk-up copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Network printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Multitasking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Embedded Web server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2 Basic operations
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using the ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the scanner glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Selecting the output bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Printing to the top output bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Printing to the rear output bin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Loading Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Loading Tray 2 and optional Trays 3 and 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using special media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using small or narrow paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using letterhead, prepunched, or preprinted paper . . . . . . . . . . . . . . . . . . . 25
Using envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using cards and custom-size or heavy paper . . . . . . . . . . . . . . . . . . . . . . . 28
Duplex copying and printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Guidelines for duplexing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Media placement requiring specific orientation . . . . . . . . . . . . . . . . . . . . . . 30
Layout options for duplexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Job-handling priorities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3 Control panel and control panel menus
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Layout and operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Status bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Control panel screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Retrieve Job menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Information menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Paper Handling menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
3
Configure Device menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Service menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Online Help system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
4 Walk-up copying
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Performing basic copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Copy defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
One-touch copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Multiple copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
User-defined copy settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Using the Describe Original screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Using the Copy Settings screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Duplexing a copy job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Adjusting the contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Improving copy quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Reducing or enlarging copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
5 Sending to e-mail
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Sending documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Describe Original screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Send Options screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Basic sending procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Available file formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Address books . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
6 Network printing
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Installing the printer software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Printer drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Software for Windows-based computers. . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Software for Macintosh computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Software for networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
HP Web JetAdmin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
UNIX and Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Performing advanced printing tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using features in the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Printing multiple pages on one sheet of media . . . . . . . . . . . . . . . . . . . . . . 62
Customizing trays for printing or copying . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Using the job-storage features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Reaching the job storage features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Printing stored jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Deleting stored jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Printing with the FIR port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Preparing to print with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Preparing to print with Macintosh computers . . . . . . . . . . . . . . . . . . . . . . . 67
Printing a job using FIR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Interrupting and resuming FIR printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
7 Product maintenance
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Managing the toner cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
HP toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
4 EN
Toner cartridge authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Toner cartridge life expectancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Toner cartridge storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Toner low and toner out conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Cleaning the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
General guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Cleaning procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Cleaning the fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Running the cleaning page automatically . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Cleaning the ADF paper delivery guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Cleaning the scanner glass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Cleaning the calibration strip. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Performing preventative maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
8 Problem solving
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Jam locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Clearing jams from the top cover and toner cartridge area. . . . . . . . . . . . . 79
Clearing jams from input trays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Clearing jams from the duplexer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Clearing jams from the rear output slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Clearing jams from the fuser area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Clearing jams from the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Solving repeated jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Understanding control panel messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Understanding mopy disk-error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Troubleshooting the hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Correcting output quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Light print (partial page). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Light print (entire page) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Specks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Dropouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Gray background. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Toner smear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Loose toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Repeating defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Repeating image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Misformed characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Curl or wave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Page skew. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Wrinkles or creases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Vertical white lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Tire tracks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
White spots on black . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
ADF recalibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Troubleshooting PostScript issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Troubleshooting optional HP Fast InfraRed Connect problems. . . . . . . . . . . . . 104
Troubleshooting an HP Jetdirect print server. . . . . . . . . . . . . . . . . . . . . . . . . . . 105
9 Service and support
HP customer care service and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Online services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Customer support options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
HP Custom er Care Cente r and produ ct re pair as sista nc e for the U.S. and
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
5
Hewlett-Packard limited warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Limited warranty for toner cartridge life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
HP software license terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Appendix A Specifications
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Paper specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Supported types of paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Guidelines for using paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Card stock and heavy paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Physical dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Product weight (without toner cartridge) . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Environmental specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Appendix B Ordering information
Available accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Part numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Appendix C Regulatory information
FCC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Environmental product stewardship program. . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Protecting the environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Material safety data sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Safety statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Canadian DOC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
VCCI statement (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Laser statement for Finland. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Appendix D System administrator guide
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Using the embedded Web server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Configuring and verifying an IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
TCP/IP assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Verifying the TCP/IP configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Changing an IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Configuring multitasking priorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Scan ahead submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Auto job interrupt submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Copy job interrupt submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Hold off print job submenu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Reset copy timeout submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Reset send timeout submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Using digital-sending settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
LDAP addressing settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Preferences settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Using HP Web JetAdmin with the embedded Web server. . . . . . . . . . . . . . . . . 144
Configuring product alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Installing a DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Understanding printer commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Index
6 EN

About this guide

How to use this online guide

This guide is provided in an Adobe® Acrobat® portable document format (PDF file). This section familiarizes you with how to use PDF documents.
The Adobe Acrobat Reader is not included in the product software, but can be downloaded from http://www.adobe.com

Navigational features in this guide

Click the Table of Contents icon to go to the table of contents for the online guide. The entries are linked to their related locations in this use gui de.
.
Click the Introduction icon to return to this section for tips about using this use guide.
Click the Index icon to go to the index for the online guide. The index entries are linked to their related topics.
Click the Up Arrow icon to go to the previous page.
Click the Down Arrow icon to go to the next page.
How to use this online guide 7

Features of Acrobat Reader

Finding information in PDF documents
To find specific information in a PDF document, click Contents or Index in the upper-left corner of the Acrobat Reader window, and then click the topic you want. You can also use the Acrobat Reader Find tool.
Viewing PDF documents
For complete instructions about how to view PDF documents, see the online Help included with Acrobat Reader.
Magnifying the page view
You can use the zoom-in tool, the magnification box on the status bar, or the toolbar buttons to change the screen magnification. When you zoom in on a document, you can use the hand tool to move the page around.
Acrobat Reader also offers magnification-level choices that control how the page fits on the screen:
Fit Page scales the page to fit within the main window . Fit Width scales the page to fit the width of the main window. Fit Visible fills the window with the pages content area only.
To increase magnification: Select the zoom-in tool and click on the document page to double the current magnification.
To decrease magnification: Select the zoom-in tool while holding down CTRL (Microsoft (Macintosh), and click the center of the area you want to reduce.
®
Windows®, and UNIX®) or Option
Paging through a document
The following options are available for paging through a document.
To go to the next page: Click the Next Page icon on the t o ol ba r, or click the Right Arrow or Down Arrow icon.
To return to the previous page: Click the Previous Page icon on the toolbar, or click the Left Arrow or Up Arrow icon.
To go to the first page: Click the First Page icon on the toolbar. To go to the last page: Click the Last Page icon on the toolbar.
To jump to a specific numbered page: Click the page number box on the status bar at the bottom of the main window, type the page number, and click OK.
8 About this guide EN
Browsing with thumbnails
A thumbnail is a miniature view of each document page. You can display thumbnails in the overview area. Use the thumbnail icons to jump quickly to a page and to adjust the view of the current page.
Click a thumbnail to move to the page it represents.
Finding words
Use the Find tool to find part of a word, a complete word, or multiple words in the active document.
Click the Find icon, or click Find on the Edit menu.
Printing the guide
To print selected pages: On the File menu, click Print. Click Pages. In the From and To boxes, type the range of pages you wish to print. Then click OK.
To print the entire document: On the File menu, click Print. Click All n pages (n represents the total number of pages in the document), and then click OK.
Note Go to http://www.adobe.com/ for the latest versions and additional languages of Adobe
Acrobat Reader.
How to use this online guide 9

Where to look for more information

The following references are available for this product (see below). You can also see the HP Jetdirect Print Server Administrator’s Guide. Additional information is available at
http://www.hp.com/lj4100mfp
start guide
This guide provides information for setting up the HP LaserJet 4100 mfp series, and is included with the product. For additional copies, contact an HP-authorized dealer.
how-to poster
This wall poster, also included with the product, provides quick-reference information for commonly performed tasks. For additional copies, contact an HP-authorized dealer.
Online Help
Online Help provides information about the options available from the printer drivers. Several detailed, preformatted Help documents are also available through the Help feature. Help files can be viewed and printed through the printer driver.
HP Fast InfraRed Receiver User Guide
This guide provides information about using and troubleshooting the HP Fast InfraRed Receiver (FIR).
.
Accessor y gui des
These guides are included with accessories or toner cartridges, and provide instructions for installation and use.
10 About this guide EN
1

Introduction

Overview

Congratulations on your purchase of the HP LaserJet 4100 mfp series multifunction printer (MFP). This product combines convenient send-to-e-mail and one-touch copying features with high-quality laser pr inting.
See the start guide included with the product for setup instructions. Before using the product, familiarize yourself with the following features described in this
chapter:
product configurations
product benefits and features
parts and their locations
basic features of the embedded Web server
Overview 11

Product configurations

The HP LaserJet 4100 mfp series is available in two configurations:
HP LaserJet 4100 mfp (C9 148 A )
64 MB RAM; 5 GB (or larger) hard disk for RIP ONCE, transmit and scan once, job retention, and font, form, and signature storage
HP Jetdirect 10/100Base-TX print server card for network connection
100-sheet media input tray
500-sheet media input tray
automatic document feeder (ADF) with 30-sheet capacity
HP LaserJet 4101 mfp (C9 149 A )
64 MB RAM; 5 GB (or larger) hard disk for RIP ONCE, transmit and scan once, job retention, and font, form, and signature storage
HP Jetdirect 10/100Base-TX print server card for network connection
100-sheet media input tray
two 500-sheet media input trays
duplexer for automatic duplexing (two-sided printing)
ADF with 30-sheet capacity
12 Chapter 1 Introduction EN

Product benefits

The HP LaserJet 4100 mfp series is designed to be shared by a workgroup and lets you print, make copies, and e-mail digital documents with a single device. The MFP’s multitasking capability enables multiple functions to proceed simultaneously.
Note If the product is to be used as a network printer , the printer drivers must be installed on
all computers that will send print jobs to the MFP.

Digital-sending

Digital-sending is similar to faxing information, but offers significant advantages.
sends e-mail to multiple e-mail addresses simultaneously, saving time and delivery
costs
ensures privacy by sending information directly to e-mail in-boxes rather than to a fax
machine, which might have many users
delivers files at near-original quality in black and white or in color
sends files in PDF, JPEG, TIFF, or M-TIFF file formats, which can be modified by the
recipient as needed

Walk-up copying

The product offers efficient copying services for the workgroup. Making a copy is as easy as pressing the S copying functionality.
TART button to use the system defaults. The product offers full office

Network printing

The product is fully compatible with other HP LaserJet printers. When the installation software is loaded, network printing is available through the HP Jetdirect 10/100Base-TX print server card that is supplied with the product. Use the parallel port or the optional Fast InfraRed receiver (FIR) port for direct printing.

Multitasking

The HP LaserJet 4100 mfp series allows full multitasking capabilities to enhance office efficiency. System defaults can be set to define how multiple incoming jobs are managed and how these defaults can be overridden to meet special requirements.
Product benefits 13

Product features

Product speed and throughput

printing and copying of letter-size media at 25 pages per minute (ppm) or A4-size
media at 24ppm
monochrome scanning of letter-size originals at 25 ppm or A4-size originals at
24 ppm, and color scanning at 8 ppm
instant-on fuser
scan-once copying and transmit-once printing
RIP ONCE print and copy capability
scan-ahead capability to start copying or sending while the printer is busy
monthly duty cycle of 150,000 pages

Image quality

FastRes 1200: 1200 dpi (dots per inch) print quality for fast, high-quality printing of
business text and graphics
ProRes 1200: 1200 dpi for printing best image quality
copying and scanning at a resolution of 600 pixels per inch (ppi)
up to 256 levels of gray for smooth, photo-like images
HP UltraPrecise toner cartridge for crisp, sharp output

Paper handling

HP LaserJet 4100 mfp: the 100-page and 500-page input trays are standard
HP LaserJet 4101 mfp: the 100-page and two 500-page input trays are standard
capable of printing and copying on a wide range of media sizes, types, and weights
expandable to hold up to 1600 sheets of media
standard 250-sheet face-down output
duplexer is standard on HP LaserJet 4101 mfp
scanner glass handles media sizes up to letter/A4 sizes
ADF with 30-page capacity handles media sizes up to legal size

Printing features

fully compatible with HP LaserJet 4100 series printers
HP printer command language (PCL) 6, PCL 5e, and PostScript
80 fonts for Microsoft Windows
additional fonts available for download from the Internet
®
(PS) 3 Emulation

Digital-sending capability

full send-to-e-mail capability
SMTP mail service support
Lightweight Directory Access Protocol (LDAP) compatibility
digital-sending service software standard with the HP LaserJet 4101 mfp
14 Chapter 1 Introduction EN

Copying capability

easy-to-use copy functionality
document collation
multiple copies
multiple pages per sheet (n-up)
document reduction to 25 percent and enlargement to 400 percent in one-percent
increments
automatic page-to-page enlargement or reduction
image-quality improvement through background removal, best-quality mode, and
contrast adjustment

Toner cartridg e

standard 10,000-page toner cartridge
no-shake cartridge design
HP smart print supplies system verifies that authentic HP toner cartridges are
installed
supplies status page contains toner gauge, page counter, and information about
media sizes
supplies purchasing available through embedded Web server or online

Expandable design

stackable 500-sheet trays (up to two additional trays can be added to the basic
product)
power envelope feeder (holds as many as 75 envelopes)
duplexer (standard with the HP LaserJet 4101 mfp)
Fast InfraRed printing adapter (FIR port)
digital-sending service software standard with the HP LaserJet 4101 mfp
memory can be expanded by installing additional dual inline memory modules
(DIMMs)
Product features 15

Parts

Product parts (front view)
11
10
9
8
7
7
6
1 ADF 2 ADF cover (lifts for access to scanner glass) 3 Top cover (access to toner cartridge; serial and part numbers are underneath cover) 4 Duplexer or Tray 2 dust cover (dust cover is removed if duplexer is installed) 5 Power switch 6 Tray 2 (holds 500 sheets; Trays 3 and 4 are stacked below, if installed) 7 Tray 1 (holds 100 sheets)
1
2
3
4
5
8 Access to toner cartridge 9 Control panel 10 Output bin 11 Scanner lock (located on the left side of the MFP)
16 Chapter 1 Introduction EN
Product parts (back view)
11
1
2
3
10
9
4
5
8
7
1 ADF connector cable 2 Fuser (can be removed to clear jams) 3 Rear output slot (straight-through paper path) 4 Power/jumper cable connectors 5 Duplexer or Tray 2 dust cover (dust cover is removed if duplexer is installed) 6 Parallel interface port 7 Tray 3 8 Hard disk 9 HP Jetdirect print server card 10 Fast InfraRed Connect (FIR port) 11 Memory access door (more than one DIMM can be installed)
6
Parts 17

Embedded Web server

The product has an embedded Web server that allows the system administrator to configure and manage all networked HP LaserJet 4100 mfp series products remotely. The MFP must be connected to a local area network (LAN) through the HP Jetdirect card before the embedded Web server can be enabled.
The embedded Web server should be used only by a system administrator. See “System
administrator guide on page 137 for details about product configuration and
management using the embedded Web server.
18 Chapter 1 – Introduction EN
2

Basic operations

Overview

This chapter introduces the basic copying, sending, and printing operations of the HP LaserJet 4100 mfp series. Specific information about each of these functions is presented in later chapters. This chapter includes these topics:
using the ADF
using the scanner glass
selecting the output bin
loading Tray 1
loading Trays 2, 3, and 4
printing and copying on both sides of paper (duplexing)
using special media, such as envelopes, letterhead, and transparencies
understanding job-handling priorities
Overview 19

Using the ADF

Using the automatic document feeder (ADF) is a fast, convenient way to feed multipage originals for copying or digital-sending. You can load the ADF with as many as 30 sheets of paper. The ADF accepts documents that meet the following specifications:
single-sided or double-sided originals
documents on standard letter-, A4-, and legal-size paper
documents ranging in size from 148.5 by 210.0 mm (5.9 by 8.3 inches) to 215.9 by
355.6 mm (8.5 by 14.0 inches)
documents ranging in weight from 60 to 135 g/m
documents that are free of tears or perforations
documents that are square or rectangular and in good condition (not fragile or worn)
documents that are free of glue, correction fluid, or wet ink
Note Do not use multipart forms.
The ADF passes the original document across the scanner glass, and returns it to the upper-le v el tra y loca ted to the rig ht of the ADF. Copies made us ing the ADF ar e deliv ered to the output bin beneath the scanner.

General guidelines for using the ADF

2
(16 to 36 lb)
Before placing documents into the ADF, prepare the documents by doing the following:
Flatten curls or wrinkles.
Remove staples, paper clips, sticky notes, and similar materials.
20 Chapter 2 Basic operations EN

Using the scanner glass

You can also use the digital-sending and copying features by using the scanner glass, located below the ADF. The scanner can accommodate letter- or A4-size and smaller originals, books, manuals, receipts, and similar documents. Irregular and worn documents, stapled documents, and photographs can also easily be sent or copied using the scanner glass. Multiple-page, letter-size documents can be fed using the ADF. To send or copy larger documents, see “Using the ADF” on page 20.

General guidelines for using the scanner glass

1 Open the scanner cover and place the original document face down on the scanner
glass. Lower the cover.
2 On the control panel, select the desired sending or copying options. See “Walk-up
copying on page 43 and Sending to e-mail on page 49 for specific information
about using these functions.
3 After makin g your selectio ns, pr ess S
the scanner.
4 When the scan is complete, remove the original document from the scanner glass.
TART. Copies are sent to the output bin beneath
Using the scanner glass 21

Selecting the output bin

The printer has two output locations: the rear output bin and the top output bin. To use the top output bin, be sure the rear output bin is closed. T o use the rear output bin, open it.
If paper coming out of the top output bin has problems, such as excessive curl, try
printing to the rear output bin.
To avoid paper jams, do not open or close the rear output bin while the printer is
printing.

Printing to the top output bin

The top output bin collects paper face-down, in correct order. The top output bin should be used for most print jobs and for transparencies.

Printing to the rear output bin

The printer always prints to the rear output bin if the bin is open. Paper printed to this bin will be face-up, with the last page on top.
To open the rear output bin, grasp the handle at the top of the bin. Pull the bin down, and slide out the extension.
Printing from Tray 1 to the rear output bin provides the straightest paper path (which can reduce curl). Opening the rear output bin might improve performance with the following:
envelopes
labels
small custom-size paper
postcards
paper heavier than 105 g/m
2
(28 lb)
Note Opening the rear output bin disables the duplexer (if installed) and the top output bin.
22 Chapter 2 Basic operations EN

Loading Tray 1

1
3
Tray 1 is a multipurpose tray that holds as many as 100 sheets of paper, 10 envelopes, or 20 sheets of cardstock. The default action is to pull media from Tray 1 first. To change the default, see “Customizing trays for printing or copying on page 63.
Tray 1 provides a convenient way to print envelopes, transparencies, custom-size media, or other types of special media without unloading the other trays. It can also be used as an additional input tray. For supported sizes of media, see
Supported paper sizes and weights on page 114.
1 Open Tray 1. 2 Pull out the tray extension. 3 Set the side guides to the desired width. 4 Load media in the tray.
Note
Make sure that the media fits under the tabs on the guides and not above the load-level indicators.
Generally, load media with the side to be printed facing up, and the top, short edge toward the product. For information about loading special media, see “Using special media” on page 25.
5 Adjust the side guides so that they touch the medi a stack
but do not bend the media.
CAUTION
To avoid jams, do not load trays while the product is printing.
Loading Tray 1 23
Loading Tray 2 and optional Trays 3 and 4
1
Trays 2, 3, and 4 are 500-sheet media input trays. Tray 2 is standard on the HP LaserJet 4100 mfp. Trays 2 and 3 are standard on the HP LaserJet 4101 mfp, and Tray 4 is an available option. Both Trays 3 and 4 are available as options for the HP 4100 LaserJet mfp.
The trays adjust for six standard sizes and many custom sizes (for d eta ils , see “Supported paper sizes and weights for Trays 2,
3, and 4 on page 115). When the paper guides are adjusted
4
properly, the product automatically senses the media size that is loaded.
CAUTION
To avoid jams, do not load trays while the product is printing.
1 Pull the tray out of the product.
5
2 Adjust paper guides as needed:
To adjust the width, squeeze the lever on the left guide
and slide the guides into place.
To adjust the length, squeeze the lever on the rear paper
guide and slide it to the desired media size until it clicks into place.
Squeeze the blue tab on the right side of the tray and
move it to the correct position for the media size.
3 Load paper into the tray.
Note
Load media with the side to be printed on face down and the top edge of the media towards you.
4 Make sure the paper is flat in the tray at all four corners and
below the front and back tabs.
5 Slide the tray back into the product.
Note
If the tray is not properly adjusted, the control panel might show an error message or the media might jam.
For information about duplexing, see “Media placement
requiring specific orientation on page 30. For information about
loading special media, see “Using special media” on page 25.
24 Chapter 2 Basic operations EN

Using special media

This section discusses printing and copying on types of media that require special handling:
small or narrow paper
letterhead, prepunched, or preprinted paper
envelopes
labels
transparencies
cards and custom-size or heavy paper

Using small or narrow paper

Follow these guidelines if you plan to print or copy primarily on small or narrow media:
Use the 6,000-page toner cartridge (part number C8061A). The toner might leak if
large quantities of small or narrow media are printed using the 10,000-page cartridge (part number C8061X). (See “Ordering information on p age 125.)
Print from Tray 1 to the rear output slot if you experience problems such as jams or
curling. Using this output slot provides a straight-through paper path.
See “Using cards and custom-size or heavy paper” on page 28 for further information about printing on non-standard sizes.

Using letterhead, prepunched, or preprinted paper

When printing letterhead, prepunched, or preprinted paper, it is important to orient the paper correctly.
When using Tray 1, load the paper with the side to be printed facing up, and the top,
short edge toward the product.
For all other trays, load paper with the side to be printed facing down, and the top
edge toward you.
Note Follow the guidelines in this section for printing on one side only. To duplex, see
Guidelines for duplexing on page 29.
Using special media 25

Using envelopes

You can print many types of envelopes from Tray 1. As many as ten envelopes can be stacked in the tray. For information abou t acceptable envelope specifications, see
Envelopes on page 120.
Printing performance depends on the construction of the envelope. Always test a few sample envelopes before purchasing a large quantity. To print envelopes:
In your software program, set the margins at least 15 mm (0.6 inch) from the edge of
the envelope.
Before you load envelopes, make sure they are flat and not damaged or stuck
together.
Open the rear output slot to create a straight paper path. This produces better
results if the envelopes tend to curl. If you print large quantities of envelopes continuously, or if you alternate envelopes with wide paper, you might need to select SMALL PAPER SPEED=SLOW in the Fuser Mode option of the Configure Device menu. The proper setting reduces the throughput speed of narrow paper to allow the heat generated from printing to dissipate. Although using this feature slows throughput speed, it helps prevent product damage while ensuring excellent print quality.
CAUTION Envelopes with clasps, snaps, windows, coated linings, exposed self-stick adhesives, or
other synthetic materials can severely damage the product. To avoid jams, emission of noxious fumes, and possible product damage, never print on both sides of an envelope.
Loading envelopes in Tray 1
Open T ra y 1, but do not pull out the extension. Y ou might need to use the extension if
you print oversize envelopes.
Load as many as ten envelopes in the center of Tray 1 with the side to be printed
facing up, and the postage-end toward the product. Slide the envelopes into the tray as far as they will go without forcing them.
Adjust the guides to touch the envelope stack without bending the envelopes. Make
sure that the envelopes fit under the tabs on the guides and the envelope feeder is not overfilled.
Lower the envelope weight onto the stack of envelopes.
Note Select the envelope size from the software program (if the setting is available) or the
printer driver. To print by type and size of media, see “Specifying type and size of media
(locking tr ays ) on page 63. If the envelopes curl when printing, open the rear output slot
to create a straight-through paper path.
Using an optional power envelope feeder
With the optional power envelope feeder accessory, the product can automatically feed as many as 75 envelopes to the printer. To order a power envelope feeder , see “Ordering
information on page 125. See the documentation included with the accessory for
instructions about operation and use.
26 Chapter 2 Basic operations EN

Using labels

To ensure excellent printing quality and avoid damage to the product, use only labels that are recommended for use in laser printers. Make sure that the labels meet the correct specifications (see “Labels” on page 119).
Do:
Print a stack of as many as 50 sheets of labels from Tray 1.
Load labels in Tray 1 with the side to be printed facing up, and the top, short edge
toward the product.
Do not:
Do not use labels that are separating from the backing sheet or are wrinkled or
damaged in any way.
Do not use labels that have the backing sheet exposed.
Do not feed a sheet of labels through the product more than once. The adhesive
backing is designed for only one pass through the product.
Do not print on both sides of labels.
Do not print on sheets from which labels have been removed.
CAUTION Failure to follow these instructions can damage the product.

Using transparencies

Use only transparencies recommended for use in laser printers. For transparency specifications, see “Transparencies on page 119.
Load transparencies face up in Tray 1, with the top toward the product. As many as
50 transparencies can be loaded in Tray 1.
As many as 50 transparencies can be printed or copied from Tray 2, 3, or 4. Load
them with the side to be printed facing down, and the top edge toward you.
Remove each transparency from the output bin before the next transparency prints.
Do not feed transparencies through the product more than once.
Print on only one side of a transparency.
Place the transparencies on a flat surface to cool after removing them from the
product.
Select the transparency media type in the printer driver so that the product uses the
low-fuser mode that is best for printing them.
Fan the input stack if two or more transparencies feed at the same time.
Using special media 27
Using cards and custom-size or heavy paper
Custom-size paper can be printed or copied from any tray. For acceptable paper specifications, see “Paper specifications” on page 113.
Tray Minimum size Maximum size
Tray 1 76 by 127 mm
(3 by 5 inches)
Tray 2, 3, or 4 148 by 210 mm
(5.8 by 8.2 inches)
The maximum acceptable paper weight is 199 g/m
216 by 356 mm (8.5 by 14.0 inches)
216 by 356 mm (8.5 by 14.0 inches)
2
(53 lb) from Tray 1 and 105 g/m2
(28 lb) from Tray 2, 3, or 4.
Note The control panel can be set to handle only one custom media size at a time. Do not load
more than one size of custom media into the product.
Guidelines for using custom paper
Do not attempt to print on paper smaller than 76 mm (3 inches) wide or 127 mm
(5 inches) long.
In the software program, set the page margins at least 4.23 mm (0.17 inch) from the
edges.
Feed the short edge of the page first.
Setting custom paper sizes
When custom paper is loaded, select the appropriate size settings in the software program (the preferred method), the printer driver, or the control panel.
Note Settings in the software program and printer driver override control panel settings.
Software program settings generally override printer driver settings.
If the desired settings are not available in the software, set the custom paper size on the control panel:
1 From the Paper Handling menu, select TRAY <N> CUSTOM. 2 Using the TRAY <N> CUSTOM opti on, sele ct inc he s or milli me ter s as the unit of
measurement.
3 Using the TRAY <N> CUSTOM option, set the dimension for the top edge of the media.
This dimension can be 76 to 216 mm (3.0 to 8.5 inches).
4 While in the TRAY <N> CUSTOM option, set the dimension for the side edge of the
media. This dimension can be 127 to 356 mm (5 to 14 inches). For example, if the custom paper is 203 by 254 mm (8 by 10 inches), set the front-edge dimension to 203 mm and the side-edge dimension to 254 mm.
5 If custom media is loaded into T ray 1, set TRAY 1 MODE=CASSETTE and then set TRAY
1 SIZE=CUSTOM from the Paper Handling menu in the control panel. See
Customizing T r a y 1 operation on page 63. If custom media is loaded in T ra y 2, 3, or
4, be sure that the paper size slider is set to Custom (see Loading Tray 2 and
optional T r ay s 3 and 4 on page 24). For more information see Customizing trays for printing or copying on page 63.
28 Chapter 2 Basic operations EN
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