HP 4100 Chip Impact

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Understanding the HP4100 Chip Impact

The Chip is the “Switch” That Turns on Multiple Printer Functions

The chip “turns on” critical printer functions that impact every 4100 printer user in your customer’s
business. These functions include cartridge identification, toner low/toner out functionality, supplies
status information, and cartridge performance information. The chip enables various information to
be available through three interfaces with which the enduser interacts: the printer's LCD control panel,
printed information menu pages, and through the printer's embedded Java webserver for networked
printers.

The most obvious and critical need for a replacement chip is to enable the printer’s toner low and toner
out functionality. A non-chipped aftermarket cartridge disables this function in the printer. This results
in the customer potentially printing hundreds of blank pages on the printer. This is the most severe
handicap an aftermarket cartridge has ever faced, perhaps even more difficult than density, yield, or
various print deficiencies.

A printer that cannot shut itself down and prints blank pages represents a huge annoyance at best, and is
an absolute show-stopper to the acceptance of an aftermarket 4100 cartridge by many businesses. More
than 70% of HP4100 printers placed in worldwide markets are network models, and approximately
90% of the total pages printed on all these 4100 printers are printed from a networked enduser. The
end result is 90% of all 4100 users will not know that they are printing blank pages when the cartridge
runs out of toner.