HP 3800ux, 7100ux Setup Guide

Setup Guide

hp StorageWorks 3800ux/7100ux Optical Jukebox

First Edition (May 2004)

Part Number: AA969-96003

This guide describes procedures for unpacking, installing, configuring, and troubleshooting installation issues for the HP StorageWorks 3800ux/7100ux Optical Jukebox.

© Copyright 2004 Hewlett-Packard Development Company, L.P.

Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

This document contains proprietary information, which is protected by copyright. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of Hewlett-Packard. The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

Microsoft®, MS-DOS®, MS Windows® and Windows® are U.S. registered trademarks of Microsoft Corporation. UNIX® is a registered trademark of The Open Group.

Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Hewlett-Packard Company products are set forth in the express limited warranty statements for such products. Nothing herein should be construed as constituting an additional warranty.

Printed in the U.S.A.

HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide

First Edition (May 2004)

Part Number: AA969-96003

Regulatory Model Number: N3620N4Z

Contents

About this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Related documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Document conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Text symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Getting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 HP technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 HP storage web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 HP authorized reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Selecting an installation site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Removing the packing materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Identifying product components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Identifying panel features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Front panel features and descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Side panel features and descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Getting connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

3 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Using the jukebox on your host system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Connection to Windows 2000 and 2003 Server versions (32and 64-bit systems) . . . . 34 Connection to HP-UX (11.x) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Obtaining HP-UX patches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Installing the schgr driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Formatting and mounting UDO rewritable disks . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Connection to Sun Solaris, IBM AIX, Tru-64, and Linux. . . . . . . . . . . . . . . . . . . . . . . . 37 Loading UDO media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

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Contents

4 Troubleshooting Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Resolving installation issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using HP StorageWorks Library and Tape Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

4	HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide

About This

Guide

This user guide provides information to help you:

■Unpack the jukebox

■Install and configure the jukebox

■Load media

■Troubleshoot installation issues

“About This Guide” topics include:

■Related documentation, page 6

■Conventions, page 6

■Getting help, page 8

HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide

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About this Guide

Related documentation

In addition to this guide, HP provides corresponding information:

■HP StorageWorks Optical 3800ux/7100ux Jukebox User’s Guide

■HP StorageWorks Optical 3800ux/7100ux Jukebox Getting Started Poster

Conventions

Conventions consist of the following:

■Document conventions

■Text symbols

Document conventions

This document follows the conventions in Table 1.

Table 1: Document conventions
Element	Convention
Cross-reference links	Blue text: Figure 1
Key and field names, menu items, buttons, and	Bold
dialogue box titles
File names, application names, and text	Italics
emphasis
User input, commands and directory names,	Monospace font
and system responses (output and messages)	COMMAND NAMES are uppercase monospace
	font unless they are case sensitive
Variables	<monospace, italic font>
Web site addresses	Blue underlined sans serif font text
	(http://www.hp.com)

6	HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide

About this Guide

Text symbols

The following symbols may be found in the text of this guide. They have the following meanings:

WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or death.

Caution: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or data.

Note: Text set off in this manner presents commentary, sidelights, or interesting points of information.

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About this Guide

Getting help

If you still have a question after reading this guide, contact an HP authorized service provider or access our web site: http://www.hp.com.

HP technical support

Telephone numbers for worldwide technical support are listed on the following HP web site: http://www.hp.com/support/.

Note: For continuous quality improvement, calls may be recorded or monitored.

Be sure to have the following information available before calling:

■Technical support registration or contract number (if applicable)

■Product serial numbers

■Product model names and numbers

■Applicable error messages

■Operating system type and revision level

■Detailed, specific questions

■HP StorageWorks Library & Tape Tools support ticket (if applicable)

HP storage web site

The HP web site has the latest information on this product. Access storage at: http://www.hp.com/country/us/eng/prodserv/storage.html. From this web site,

select the appropriate product or solution. You can also visit http://www.hp.com/go/udo.

8	HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide

About this Guide

HP authorized reseller

For the name of your nearest HP authorized reseller:

■In the United States, call 1-800-345-1518

■In Canada, call 1-800-263-5868

■Elsewhere, see the HP web site for locations and telephone numbers: http://www.hp.com.

HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide

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About this Guide

10	HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide

Unpacking	1

This chapter describes the following:

■Selecting an installation site, page 12

■Removing the packing materials, page 14

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Unpacking

Selecting an installation site

Select an installation site, noting the environmental considerations (see Figure 1 and Table 2). Sufficient clearance is necessary for installation access.

100-240V
59-95ºF
10-35ºC	0.9 m
	(3 ft)

Figure 1: Environmental considerations

Note: Locate the AC outlet near the jukebox. The AC power cord is this product’s main AC disconnect device and must be easily accessible at all times.

12	HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide

					Unpacking
	Table 2: Location criteria
			Specification		Description
	Clearance				Enough room to comfortably insert disks
					in the mailslot and 0.9 m (3 ft) on the
					right side for installation access.
	Power requirements				■ Line voltage: 100 to 240 VAC
					■ Line frequency: 50 to 60 Hz
					■ Power consumption:
					560 W maximum
	Temperature:
	■		Operating temperature		■ 10ºC to 35ºC (50ºF to 95ºF)
	■		Non-operating temperature (without		■ -40ºC to 60ºC (-40ºF to 140ºF)
			media)
	Humidity:
	■		Operating humidity		■ 10% to 80% RH
	■		Non-operating humidity (without		■ 5% to 90% RH
			media)
	Light				Avoid very bright or concentrated light
					as it can interfere with the optical
					sensors.
	Air quality				Minimal sources of particulate
					contamination. Avoid areas near
					frequently used doors and walkways,
			Caution: Excessive dust and		stacks of supplies that collect dust,
			debris can damage optical		printers that create paper dust, and
					smoke-filled rooms.
			media and drives.

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Unpacking

Removing the packing materials

Remove the 3800ux/7100ux jukebox packing materials.

1.Cut the two plastic bands that secure the jukebox and packing materials to the pallet.

WARNING: The plastic bands are under tension and may snap away when cut. Wear safety goggles when cutting the bands.

2. Remove the eight cardboard box retaining clips (see Figure 2).

Figure 2: Removing the retaining clips

14	HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide

Unpacking

3.Lift the cardboard box top cover straight up and off of the main carton (see Figure 3).

4.Unwrap the cardboard box from around the jukebox (see Figure 3).

5.Remove the foam cap from the top of the jukebox (see Figure 3).

Figure 3: Remove the cardboard pieces

6. Using at least two people, remove the ramp from the pallet.

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