This guide describes procedures for unpacking, installing, configuring, and troubleshooting
installation issues for the HP StorageWorks 3800ux/7100ux Optical Jukebox.
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Printed in the U.S.A.
HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide
First Edition (May 2004)
Part Number: AA969-96003
Regulatory Model Number: N3620N4Z
Select an installation site, noting the environmental considerations (see Figure 1
and Table 2). Sufficient clearance is necessary for installation access.
100-240V
59-95ºF
10-35ºC
Figure 1: Environmental considerations
Note: Locate the AC outlet near the jukebox. The AC power cord is this product’s main
AC disconnect device and must be easily accessible at all times.
11. Stabilize the jukebox by installing the four wheel chocks. Spread the chocks
apart slightly and slide them around the bottom of each wheel (see Figure 7).
Figure 7: Installing the wheel chocks
12. Remove the antistatic bag covering the jukebox.
Note: Inspect the jukebox for any damage that may have occurred during shipment.
Pay special attention to areas behind any scuffs on the anti-static bag. If damage is
detected, contact your authorized service representative.
13. Store the packing materials for future shipment.
Host Bus Adapter (HBA)Low-voltage differential SCSI (LVDS) with
a free address for each drive in the
jukebox, plus one additional address.
For example, an HBA would need 5 free
addresses for a 4-drive jukebox.
Note: The HBA must be dedicated to the
jukebox and cannot be shared with
other devices.
A single-ended (SE) HBA can be used
with this LVDS device. However, to
ensure optimum performance, HP
recommends using an LVDS HBA to take
advantage of higher data transfer rates.
If an SE HBA is used, the maximum
cable length will be limited to 3 meters.
Note: If the jukebox is placed on a bus
with an SE peripheral, the bus will run in
SE mode even if the HBA is LVDS. For a
10-drive jukebox, HP recommends one
HBA per bus.
Power cordLocalized power cord as required
Application softwareRequired to operate your jukebox.
Consult with your sales representative to
identify the software that best meets your
needs.
■Active bus indicator—Lit when the SCSI bus is acti ve.
■SCSI ports—68-pin high-density SCSI connectors (Micro D-type). Used for
attaching the SCSI cable from the jukebox to the host computer. One port
must have a SCSI cable connected, and the other must have a SCSI terminator
connected to it.
■Power cord clip—Used to route the power cord away from other connectors
and provide strain relief for the power cord connection.
■Product serial number label—Needed for service calls. Write down your
jukebox serial number before you call your service representative.
■Access panel and mounting screws—Covers the interface and power
connection components. The panel is secured by two screws on the lower
corners.
Note: T w o scre ws secure the customer access panel to the side of jukebox during
shipment from the factory. These screws are removed during unpacking but
should be replaced after installation is complete. If the jukebox is ever reshipped,
these screws must be in place to properly secure the access panel.
■Cable access hole—Used to pass SCSI and power cables through the cabinet
to the inside of the jukebox.
■Power switch—Turns power to the jukebox on and off.
■Power receptacle—Used for connecting the power cord to the jukebox.
Located on the bottom of the power distribution assembly.
For a 10-drive jukebox, HP recommends one HBA per bus. This would
require attaching two SCSI cables between the host and the jukebox, If the
customer is limited to just one HBA, then the two busses must be
daisy-chained together (see Figure 12).
Daisy-chain cable
Terminator
SCSI cable to host
Figure 12: Daisy-chaining 2 busses with a single HBA
Note: The maximum cable length for LVDS is 12 meters. The maximum cable length for
SE is 3 meters.
WARNING: This product can only be used with an HP approved power cord
for your specific geographic region. Use of a non-HP approved power cord
may result in: 1) noncompliance with individual, country-specific safety
requirements; 2) insufficient conductor ampacity that could result in
overheating with potential personal injury and/or property damage; and 3) a
fractured power cord which could cause the internal contacts to be exposed,
which potentially could subject the user to a shock hazard. HP disclaims all
liability when HP approved power cords are not used.
3. Plug the socket end of the power cord into the po wer recept acle on the bottom
of the power distribution assembly (see Figure 13).
4. Route the power cord through the clip and close it securely around the cord
(see Figure 13).
5. Continue routing down through the long cable slot at the bottom of the right
side panel, and out through the access hole at the lower back of the jukebox
(see Figure 13).
The following procedures describe how to configure the jukebox with your host
operating system.
Note: To use 30-GB disks, your operating system or application software must support
8,192 byte-per-sector media. HP-UX 11.x versions provide this natively with kernel
patches as applicable (see “Obtaining HP-UX patches” on page 35).
Connection to Windows 2000 and 2003 Server versions (32- and 64-bit
systems)
Caution: To avoid software conflicts due to RSM drivers claiming the device,
do not attempt to attach a UDO jukebox to a Windows system before
completing the following steps.
The Windows operating systems do not offer any native driver support for the
jukebox robotics, or file systems (NTFS) for the 8K sector sized UDO media.
Though native support is not offered b y the Windows operating systems, there are
important steps required in order for your device to operate correctly, including
after third party software has been installed.
1. Disable Removable Storage Manager and reboot the system before attaching
the jukebox.
2. Windows 2000 sys t ems require a minimum of Service Pack 4 to be installed
as well as Microsoft Hotfix, as described in Knowledge Base Article
KB831293. This patch is required for the Windows operating system to
recognize an 8K sector sized device.
Note: If you are using a supported software application, the UDF driver for the
The following procedures are for configuring an HP-UX operating system to use
native drivers with UDO jukeboxes.
Obtaining HP-UX patches
Your HP-UX system may require software patches to ensure that the standalone
UDO drive will install and operate correctly with your system. HP-UX versions
11.0, 11.11 and 11.23 require patches. To view the most up-to-date list of patch
requirements, visit
http://www.hp.com/go/support
go to
patch locations.
Note: HP-UX versions 11.x provide limited native support for jukeboxes, including file
system support for rewritable media and a SCSI driver (schgr) for the jukebox
robotics.
Note: When using a third party application, HP recommends you consult with the
application vendor for configuration requirements and recommendations.
http://www.hp.com/go/udo
Configuration
. To download required patches,
or refer to your HP-UX documentation for
Installing the schgr driver
The schgr driver is an HP-UX native SCSI driver that allows commands to be
sent to a media changer.
1. Log on to the system as root.
2. Initialize SAM by typing sam at the command line.
Note: If you are not familiar with using SAM, consult your HP-UX documentation.
3. Select the following items from the menus that are displayed:
5. Verify that the current state column shows the driver as “out”. If the state is
listed as “in”, skip the remaining schgr installation steps.
6. Highlight “schgr”. From the Actions menu select Add Driver(s) to Kernel.
7. Verify that pending state column is now listing “in”.
8. Return to the Actions menu and select Process New Kernel. This will install
the driver, rebuild the kernel, and request a reboot of the system in order to
move the kernel into place.
Formatting and mounting UDO rewritable disks
After loading the drive with media from the Operator Control Panel (OCP) or by
using the HP-UX MC utility, you can format and mount the media as you would
any other disk drive in HP-UX.
1. Identify the SCSI address of the desired drive by inspecting the output of
ioscan-fn:
a. Scroll through the ioscan output and look for the entry “AA961A” in
the Device Description column.
b. Look for the corresponding /dev/rdsk and /dev/dsk entries.
Note: If the /dev/rdsk and /dev/dsk entries are not listed, it may be necessary to
perform an “insf -e” to build the appropriate device files.
c. Record the device file information listed, such as:
disk4 0/6/0/0.0.0sdiskCLAIMEDDEVICEHPAA961A
/dev/dsk/c4t0d0 /dev/rdsk/c4t0d0
2. Format and mount the disk using the bolded device file information shown in
the above ex ample.
a. Create a directory to use as a mount point, such as mkdir/mnt/UDO.
b. Format the disk using the newfs command:
newfs -F vxfs /dev/rdsk/c4t0d0
c. Mount the disk to the directory you created in step 2.a, such as
mount /dev/dsk/c4t0d0 /mnt/UDO.
Your UDO disk is now formatted and mounted, and can be used on HP-UX.
Note: Label all disks before loading them into the jukebox. Some application software
packages require that you load and eject disks by using instructions in the software. If
you use a software application to manage files in the jukebox, check the software
documentation before proceeding with these steps.
1. Start with READY, LOAD*, or EJECT* displaying on the control panel.
2. Press LOAD on the jukebox control panel. The mailslot on the front panel
opens.
3. Load UDO media into the drive by inserti ng the disk gently but f irmly into the
mailslot, shutter end first, and with the side you want to access f acing up (A or
B). See Figure 15.
An incorrectly inserted disk will be rejected with CART IN WRONG
displaying briefly.
4. LOAD SLOT # will display, with # flashing to indicate the number of the
first available storage slot in the jukebox. To select this storage slot number,
press LOAD or ENTER. To choose a different storage slot, press NEXT or
PREV until the desired slot number displays, and then press ENTER.
5. LOADING displays as the jukebox moves the disk to a slot. After the disk is
loaded into the storage slot, LOAD * displays. You can now load additional
disks by inserting them into the mailslot and repeating step 4 until you are
finished loading disks.
6. Press CANCEL to return to the READY state.
Note: For detailed information on using or ordering HP UDO media, refer to the
getting started poster and the user’s guide that shipped with the jukebox.
HP StorageWorks Library and Tape Tools (L&TT) is a robust diagnostic tool for
tape mechanisms, tape automation, magneto-optical and UDO products. L&TT
provides functionality for firmware downloads, verification of device operation,
maintenance procedures, failure analysis, corrective service actions, and some
utility functions. Seamless integration is provided with HP’s hardware support
organization through generating and emailing support tickets. The support ticket
delivers a snapshot, or an in-depth view, of the storage system.
L&TT is a free download from the web and deploys in less than fiv e minutes. It is
ideal for customers who want ensured product reliability, self-diagnostics, and
faster resolution of device issues.
This glossary defines terms used in this guide or related to this product and is not
a comprehensive glossary of computer terms.
cartridge
A plastic enclosure that contains an optical disk. The cartridge is labeled “A” and “B” to denote
separate sides of the optical disk. The optical disk is never removed from the cartridge.
disk
See optical disk.
driver
A program that allows the operating system to communicate with a peripheral device.
element
A SCSI term for any one of the autochanger components — drive, mailslot, storage slots, or
picker.
jukebox
A term synonymous with optical disk library or autochanger. This type of optical storage device
is often referred to as a “jukebox” because when a file is requested, the disk containing the file
is found, inserted into the drive, and the requested information is sent to the host computer
system, similar to the way a musical jukebox finds a recording and moves it to the player when
a song is requested.
jukebox controller
The part of the jukebox that controls the sending and receiving of SCSI commands, and controls
the disk transport mechanism.
Glossary
Glossary
LAN
Local area network. A group of computers and peripherals physically connected so users can
share hardware and software resources.
mailslot
The area where disks are inserted and removed from the jukebox.
An optical disk drive that supports both rewritable and WORM optical disks. The drive detects
the disk type by reading a factory-stamped code on the disk, and automatically determines
whether to operate in rewritable or WORM mode.
optical disk
A term synonymous with the 5.25-inch optical disk. There are two types of optical disks:
rewritable and WORM.
optical disk library
See jukebox.
rewritable optical
An optical disk technology in which data can be repeatedly written using optical reading and
writing technology.
SCSI
An acronym for the Small Computer Systems Interface.
storage slot
An autochanger element that holds cartridges when the cartridges are not in a driv e or not being
ejected through the mailslot.
terminator
A resistor array device used for electrically terminating a SCSI bus. A SCSI bus must be
terminated at its two physical ends. A peripheral device uses a terminator only if it is at the end
of the bus.
ultra density optical
UDO (Ultra Density Optical), like HP's DVD+RW, uses Phase Change technology in order to
achieve increased data density on a 130mm disk. Phase Change technology uses a laser to read
and write from the active layer on the disk. The recording process uses the laser to heat each
data bit to a specific temperature. One temperature allows the bit to form a crystalline
(reflective) mark and a different temperature allows the bit to form an amorphous (less
reflective) mark. Data is read by using a low power laser beam to detect the difference in the
levels of reflectivity recorded on the disk.
write-once or WORM
An additional operating mode available with multifunction dri ves. When a write- once (WORM)
disk is inserted, the drive will write data, but will not write over data that has been previously
written. This feature is useful for applications that need permanent data security and audit trails.
write-protect
A feature that prevents data from being written to a disk. A write-protect tab is located on both
sides of the optical disk cartridge to enable write-protection on one or both surfaces of the disk.