Setup Guide
hp StorageWorks
3800ux/7100ux
Optical Jukebox
First Edition (May 2004)
Part Number: AA969-96003
This guide describes procedures for unpacking, installing, configuring, and troubleshooting
installation issues for the HP StorageWorks 3800ux/7100ux Optical Jukebox.
© Copyright 2004 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to,
the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for
errors contained herein or for incidental or consequential damages in connection with the furnishing, performance,
or use of this material.
This document contains proprietary information, which is protected by copyright. No part of this document may be
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The information contained in this document is subject to change without notice. The only warranties for HP products
and services are set forth in the express warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty.
Microsoft®, MS-DOS®, MS Windows® and Windows® are U.S. registered trademarks of Microsoft Corporation.
UNIX® is a registered trademark of The Open Group.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The
information is provided “as is” without warranty of any kind and is subject to change without notice. The warranties
for Hewlett-Packard Company products are set forth in the express limited warranty statements for such products.
Nothing herein should be construed as constituting an additional warranty.
Printed in the U.S.A.
HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide
First Edition (May 2004)
Part Number: AA969-96003
Regulatory Model Number: N3620N4Z
Contents
About this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Related documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Document conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Text symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Getting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
HP technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
HP storage web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
HP authorized reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Selecting an installation site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Removing the packing materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Identifying product components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Identifying panel features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Front panel features and descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Side panel features and descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Getting connected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Using the jukebox on your host system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Connection to Windows 2000 and 2003 Server versions (32- and 64-bit systems) . . . . 34
Connection to HP-UX (11.x) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Obtaining HP-UX patches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Installing the schgr driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Formatting and mounting UDO rewritable disks . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Connection to Sun Solaris, IBM AIX, Tru-64, and Linux. . . . . . . . . . . . . . . . . . . . . . . . 37
Loading UDO media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Contents
3 HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide
Contents
4 Troubleshooting Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Resolving installation issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Using HP StorageWorks Library and Tape Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
4 HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide
About This
Guide
This user guide provides information to help you:
■ Unpack the jukebox
■ Install and configure the jukebox
■ Load media
■ Troubleshoot installation issues
About this Guide
About this Guide
“About This Guide” topics include:
■ Related documentation, page 6
■ Conventions, page 6
■ Getting help, page 8
5 HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide
About this Guide
Related documentation
In addition to this guide, HP provides corresponding information:
■
HP StorageWorks Optical 3800ux/7100ux Jukebox User’s Guide
■
HP StorageWorks Optical 3800ux/7100ux Jukebox Getting Started Poster
Conventions
Conventions consist of the following:
■ Document convention s
■ Text symbols
Document conventions
This document follows the conventions in Table 1.
Table 1: Document conventions
Element Convention
Cross-reference links
Key and field names, menu items, buttons, and
dialogue box titles
File names, application names, and text
emphasis
User input, commands and directory names,
and system responses (output and messages)
Variables
Web site addresses Blue underlined sans serif font text
Blue text:
Bold
Italics
Monospace font
COMMAND NAMES
font unless they are case sensitive
<monospace, italic font>
(
http://www.hp.com
Figure 1
are uppercase monospace
)
6 HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide
Text symbols
About this Guide
The following symbols may be found in the text of this guide. They have the
following meanings:
WARNING: Text set off in this manner indicates that failure to follow
directions in the warning could result in bodily harm or death.
Caution: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or data.
Note: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide
7
About this Guide
Getting help
If you still have a question after reading this guide, contact an HP authorized
service provider or access our web site:
HP technical support
Telephone numbers for worldwide technical support are listed on the following
HP web site:
Note: For continuous quality improvement, calls may be recorded or monitored.
Be sure to have the following information available before calling:
■ Technical support registration or contract number (if applicable)
■ Product serial numbers
■ Product model names and numbers
■ Applicable error messages
http://www.hp.com
http://www.hp.com/support/
.
.
■ Operating system type and revision level
■ Detailed, specific questions
■ HP StorageWorks Library & Tape Tools support ticket (if applicable)
HP storage web site
The HP web site has the latest information on this product. Access storage at:
http://www.hp.com/country/us/eng/p rodserv/storage.html
select the appropriate product or solution. You can also visit
http://www.hp.com/go/udo
8 HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide
.
. From this web site,
HP authorized reseller
For the name of your nearest HP authorized reseller:
■ In the United States, call 1-800-345-1518
■ In Canada, call 1-800-263-5868
■ Elsewhere, see the HP web site for locations and telephone numbers:
http://www.hp .com
About this Guide
.
HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide
9
About this Guide
10 HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide
Unpacking
This chapter describes the following:
■ Selecting an installation site, page 12
■ Removing the packing materials, page 1 4
1
11 HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide
Unpacking
Selecting an installation site
Select an installation site, noting the environmental considerations (see Figure 1
and Table 2 ). Sufficient clearance is necessary for installation access.
100-240V
59-95ºF
10-35ºC
Figure 1: Environmental considerations
Note: Locate the AC outlet near the jukebox. The AC power cord is this product’s main
AC disconnect device and must be easily accessible at all times.
12 HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide
0.9 m
(3 ft)
Unpacking
Table 2: Location criteria
Specification Description
Clearance Enough room to comfortably insert disks
in the mailslot and 0.9 m (3 ft) on the
right side for installation access.
Power requirements
■ Line voltage: 100 to 240 VAC
■ Line frequency: 50 to 60 Hz
■ Power consumption:
560 W maximum
Temperature:
■ Operating temperature
■ Non-operating temperature (without
media)
■ 10ºC to 35ºC (50ºF to 95ºF)
■ -40ºC to 60ºC (-40ºF to 140ºF)
Humidity:
■ Operating humidity
■ Non-operating humidity (without
■ 10% to 80% RH
■ 5% to 90% RH
media)
Light Avoid very bright or concentrated light
as it can interfere with the optical
sensors.
Air quality
Minimal sources of particulate
contamination. Avoid areas near
frequently used doors and walkways,
Caution: Excessive dust and
debris can damage optical
media and drives.
stacks of supplies that collect dust,
printers that create paper dust, and
smoke-filled rooms.
13 HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide
Unpacking
Removing the packing materials
Remove the 3800ux/7100ux jukebox packing materials.
1. Cut the two plastic bands that secure the jukebox and packing materials to the
pallet.
WARNING: The plastic bands are under tension and may snap away when
cut. Wear safety goggles when cutting the bands.
2. Remove the eight cardboard box retaining clips (see Figure 2).
Figure 2: Removing the retaining clips
14 HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide
Unpacking
3. Lift the cardboard box top cover straight up and off of the main carton (see
Figure 3).
4. Unwrap the cardboard box from around the jukebox (see Figure 3).
5. Remove the foam cap from the top of the jukebox (see Figure 3).
Figure 3: Remove the cardboard pieces
6. Using at least two people, remove the ramp from the pallet.
15 HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide