How it Works
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3630
Instruction manual
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User Manual
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User Manual
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Table of contents
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HP 3630 Instruction manual

HP DeskJet 3630 All-in-One series
Table of contents
1 HP DeskJet 3630 series Help ........................................................................................................................... 1
2 Get started ................................................................................................................................................... 3
Printer parts ........................................................................................................................................................... 4
Control panel features ........................................................................................................................................... 5
Control panel lights and display icons status ....................................................................................................... 7
Load media .......................................................................................................................................................... 16
Load an original on the scanner glass ................................................................................................................. 21
Paper basics ......................................................................................................................................................... 22
Open the HP printer software (Windows) ........................................................................................................... 25
Sleep mode .......................................................................................................................................................... 26
Quiet Mode ........................................................................................................................................................... 27
Auto-Off ............................................................................................................................................................... 28
3 Print ........................................................................................................................................................... 29
Print from your computer ................................................................................................................................... 30
Print from your mobile device ............................................................................................................................. 36
Print with AirPrint ................................................................................................................................................ 37
Tips for print success ........................................................................................................................................... 38
4 Use Web Services ......................................................................................................................................... 41
What are Web Services? ...................................................................................................................................... 42
Set up Web Services ............................................................................................................................................ 43
Print with HP ePrint ............................................................................................................................................. 44
Use HP Printables ................................................................................................................................................ 45
Use the HP Connected website ............................................................................................................................ 46
Remove Web Services ......................................................................................................................................... 47
Tips for using Web Services ................................................................................................................................. 48
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5 Copy and scan .............................................................................................................................................. 49
Copy documents .................................................................................................................................................. 50
Scan using the HP printer software .................................................................................................................... 51
Scan using Webscan ............................................................................................................................................ 54
Tips for copy and scan success ........................................................................................................................... 55
6 Manage ink cartridges .................................................................................................................................. 57
Check estimated ink levels .................................................................................................................................. 58
Order ink supplies ................................................................................................................................................ 59
Replace ink cartridges ......................................................................................................................................... 60
Use single-cartridge mode .................................................................................................................................. 63
Cartridge warranty information .......................................................................................................................... 64
Tips for working with cartridges ......................................................................................................................... 65
7 Connect your printer .................................................................................................................................... 67
Connect your printer to a wireless network with a router .................................................................................. 68
Connect wirelessly to the printer without a router ............................................................................................ 71
Wireless settings ................................................................................................................................................. 74
Connect your printer to your computer with a USB cable (non-network connection) ....................................... 75
Change from a USB connection to a wireless network ....................................................................................... 76
Advanced printer management tools (for networked printers) ......................................................................... 77
Tips for setting up and using a networked printer ............................................................................................. 79
8 Solve a problem ........................................................................................................................................... 81
Jams and paper-feed issues ................................................................................................................................ 82
Ink cartridge issues .............................................................................................................................................. 87
Printing issues ..................................................................................................................................................... 90
Copy issues .......................................................................................................................................................... 98
Scan issues ........................................................................................................................................................... 99
Network and connection issues ........................................................................................................................ 100
Printer hardware issues .................................................................................................................................... 102
Control panel error codes .................................................................................................................................. 103
HP support ......................................................................................................................................................... 104
Appendix A Technical information ................................................................................................................. 107
Hewlett-Packard Company notices .................................................................................................................. 108
Specifications .................................................................................................................................................... 109
Environmental product stewardship program ................................................................................................. 111
Regulatory notices ............................................................................................................................................ 116
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Index ........................................................................................................................................................... 123
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1 HP DeskJet 3630 series Help

Learn how to use your HP DeskJet 3630 series.
●
Get started on page 3
●
Print on page 29
●
Use Web Services on page 41
●
Copy and scan on page 49
●
Manage ink cartridges on page 57
●
Connect your printer on page 67
●
Technical information on page 107
●
Solve a problem on page 81
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2 Get started

●
Printer parts
●
Control panel features
●
Control panel lights and display icons status
●
Load media
●
Change the default paper size detected by printer
●
Load an original on the scanner glass
●
Paper basics
●
Open the HP printer software (Windows)
●
●
●
Sleep mode
Quiet Mode
Auto-Off
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Printer parts

1 Paper-width guide
2 Input tray
3 Input tray shield
4 Scanner lid
5 Scanner glass
6 Control panel
7 Front door
8 Output tray
9 Output tray extender (also referred to as the tray extender)
10 Ink cartridges
11 Cartridge access door
12 Power connection
13 USB port
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Control panel features

Overview of buttons and lights

Feature Description
1 Control panel display: Indicates number of copies, media errors, wireless status and signal strength, Wi-Fi
2 Cancel button: Stops the current operation.
3 Wireless button: Turns on or off the printer wireless capabilities.
4 Wi-Fi Direct button: Turns on or off Wi-Fi Direct.
5 Start Copy Color button: Starts a color copy job. To increase the number of color copies, press the button
6 Power button: Turns the printer on or off.
7 Ink Alert light: Indicates low ink or ink cartridge problems.
8 Resume button: Resumes a job after a disruption (for example, after loading paper or clearing a paper
Direct status, and ink levels.
Wireless light: Indicates whether the printer is connected to a wireless network.
Wi-Fi Direct light: Indicates the on or off status of Wi-Fi Direct.
multiple times. Copying will start two seconds after the last button press.
jam).
Resume light: Indicates the printer is in a warning or error state.
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Feature Description
9 Information button: Prints out a printer information page. Press the button in combination with the
10 HP ePrint button: Turns HP ePrint on or off.
11 Start Copy Black button: Starts a black-and-white copy job. To increase the number of black-and-white
Wireless button, the Wi-Fi Direct button, or the HP ePrint button to get more specific help pages tied to
each of those buttons.
Information light: Indicates that you can press the Information button to get help.
HP ePrint light: Indicates the on or off status of HP ePrint. A blinking light indicates a problem with the
connection to Web Services.
copies, press the button multiple times. Copying will start two seconds after the last button press.

Control panel display icons

Icon Description
Number of copies icon: Shows the number of copies when you are copying documents, and alternates
between the letter E and a number when the printer is in an error state.
Error icon: Indicates an error.
Paper Error icon: Indicates a paper-related error.
Wireless status icons: Show the status of a wireless connection.
The wireless status icons consist of three icons, the Wireless icon (
icon (
), and the Signal Bars icon ( ).
Wi-Fi Direct icon: Indicates Wi-Fi Direct is on or is in the process of being connected.
Ink Level icons: The left ink icon shows the estimated ink level of the tri-color cartridge, and the right
icon shows the estimated ink level of the black cartridge.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you
receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until the print quality becomes unacceptable.
), the Wireless Attention
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Control panel lights and display icons status

Power button light
●
Status Description
On The printer is on.
Off The printer is powered off.
Dimmed Indicates the printer is in Sleep mode. The printer automatically enters Sleep mode after 5
minutes of inactivity.
Blinking
Fast blinking If the cartridge access door is open, close it. If the cartridge access door is closed and the light
Wireless light and icons
●
The Wireless light next to the Wireless button (
display work together to indicate the status of a wireless connection.
Status Description
The Wireless light, the Wireless icon, and the Signal Bars icon are on.
The Wireless light is off.
The printer is processing a job. To cancel the job, press the Cancel button (
is fast blinking, the printer is in an error state that you can resolve by following the on-screen messages from the computer. If you do not see any on-screen messages, try printing a document to generate an on-screen message.
).
) and the wireless status icons on the control panel
The printer is connected to a wireless network.
The wireless capability of the printer is off. To turn on the
wireless capability, press the Wireless button (
).
The Wireless light is blinking, the Wireless icon is on, and the Signal Bars icon are cycling.
The Wireless light blinks for three seconds and then turns off.
The printer is connecting to a wireless network or is in the Wi­Fi Protected Setup (WPS) push mode.
The wireless capability of the printer is disabled.
Change the wireless settings. For more information, see
Wireless settings on page 74.
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Status Description
The Wireless light is blinking, and the Wireless icon and Wireless Attention icon are on.
The Wireless light is blinking, the Wireless icon is on, and the Wireless Attention icon is blinking.
Wi-Fi Direct light and icon
●
There is no wireless signal.
●
Make sure your wireless router or access point is powered on.
●
Move the printer closer to the wireless router.
One of the following might have occurred.
●
The printer has a problem connecting to the wireless network.
●
An error occurs or an overlap session is detected when using WPS.
Press the Wireless button (
button (
review the test report for information on how to solve the problem.
) together to run the wireless test, and then
) and the Information
HP ePrint light
●
Status Description
The Wi-Fi Direct light and icon are on. Wi-Fi Direct is turned on and ready to use.
To learn how to connect to your printer using Wi-Fi Direct, see
Connect wirelessly to the printer without a router on page 71.
The Wi-Fi Direct light and icon are off. Wi-Fi Direct is off.
To turn on Wi-Fi Direct, press the Wi-Fi Direct button (
The Wi-Fi Direct light is blinking. The printer is connecting to a mobile device in the Wi-Fi
Protected Setup (WPS) push mode. Press the Wi-Fi Direct
The Wi-Fi Direct light blinks fast for three seconds, and then stays on.
The Wi-Fi Direct light blinks fast for three seconds, and then turns off.
button (
The printer already has the maximum number of Wi-Fi Direct connection and another device is trying to connect to the printer with Wi-Fi Direct.
Wi-Fi Direct is disabled. For more information, contact the person who set up the printer.
) to finish connecting.
).
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Status Description
The HP ePrint light is on. The HP ePrint feature is on and ready to use. For information
about how to print documents using HP ePrint, see
HP ePrint on page 44.
The HP ePrint light is off. The HP ePrint feature is off.
Print with
The HP ePrint light blinks for three seconds, and then turns off.
The HP ePrint light keeps blinking. The HP ePrint feature is turned on, but the printer is not
Ink Level icons and Ink Alert light
●
One of the Ink Level icons is blinking with no segment, and the Ink Alert light is on.
To turn on HP ePrint, press the HP ePrint button (
One of the following might have occurred.
●
The Web Services have not been setup up.
●
A mandatory update for the printer is available but has not been installed.
●
The HP ePrint feature has been disabled.
Press the HP ePrint button (
) at the same time to print a diagnostic page, and then
(
follow the instructions on the page.
connected to the Web Services server.
Press the HP ePrint button (
) at the same time to print a diagnostic page, and then
(
follow the instructions on the page.
) and the Information button
) and the Information button
).
Cause Solution
One of the following might have occurred.
●
The corresponding ink cartridge is missing.
●
The corresponding ink cartridge is installed improperly, or still has plastic tape on it.
●
Both Ink Level icons are blinking with no segment, and the Ink Alert light is blinking.
●
If one of the ink cartridges is missing, the printer enters single-cartridge mode. To exit the single-cartridge mode, insert the corresponding ink cartridge. For more information about the single-cartridge mode, see
single-cartridge mode on page 63.
●
If both ink cartridges are installed in the printer, remove the corresponding ink cartridge, make sure there is no plastic tape on it, and then reinsert the ink cartridge securely. For more information, see
cartridges on page 60.
Replace ink
Use
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Cause Solution
One of the following might have occurred.
●
Both ink cartridges are missing.
●
Both ink cartridges are installed improperly, or still have plastic tape on them.
●
Both ink cartridges are incompatible or damaged.
●
For one of the Ink Level icons, only one segment is on.
Cause Solution
The corresponding ink cartridge is low on ink and will need to be replaced soon.
●
For both Ink Level icons, only one segment is on.
●
If there is no ink cartridge installed in the printer, install the ink cartridges.
●
If both ink cartridges are installed in the printer, remove the cartridges, make sure there is no plastic tape on them, and then reinsert the ink cartridges securely.
●
Make sure that you are using the correct HP ink cartridges for your printer.
●
If the error persists, replace the ink cartridges. For information about how to replace ink cartridges, see
Replace ink cartridges on page 60.
●
Continue to print using the remaining ink. The quality of printed documents might be affected.
●
If the print quality is poor, consider replacing the corresponding ink cartridge. For more information, see
Replace ink cartridges on page 60.
Cause Solution
Both cartridges are low on ink and will need to be replaced soon.
●
One of the Ink Level icons is blinking with no segment, the Ink Alert light is on, and the Resume light is
●
Continue to print using the remaining ink. The quality of printed documents might be affected.
●
If the print quality is poor, consider replacing the ink cartridges. For more information, see
cartridges on page 60.
Replace ink
blinking.
Cause Solution
One of the following might have occurred.
●
A counterfeit or previously used ink cartridge is installed.
●
The corresponding ink cartridge is very low on ink.
●
If the corresponding ink cartridge is newly installed, it might be counterfeit or previously used. Refer to the
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Cause Solution
message in the HP printer software for more information.
●
If the corresponding ink cartridge is not newly installed,
it is very low on ink. Press the Resume button (
continue printing, and replace the ink cartridge when the print quality is no longer acceptable. For information about how to replace ink cartridges, see
cartridges on page 60.
●
Both Ink Level icons are blinking with no segment, the Ink Alert light is on, and the Resume light is blinking.
Cause Solution
) to
Replace ink
One of the following might have occurred.
●
The counterfeit or previously used ink cartridges are installed.
●
Both of the ink cartridges are very low on ink.
Error icon, Paper Error icon, and Resume light
●
The Error icon, the Paper Error icon, and the Resume light are on.
Cause Solution
There is no paper in the input tray. Load paper in the input tray.
●
If the ink cartridges are newly installed, they might be counterfeit or previously used. Refer to the message in the HP printer software for more information.
●
If the ink cartridges are not newly installed, they are very
low on ink. Press the Resume button (
printing, and replace the ink cartridges when the print quality is no longer acceptable. For information about how to replace ink cartridges, see
on page 60.
For information about how to load paper, see
on page 16.
) to continue
Replace ink cartridges
Load media
●
The Error icon, the Paper Error icon, and the Resume light are blinking.
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Cause Solution
The printer receives a printing job, and detects that there is no paper in the input tray.
Number of copies icon
●
The Number of copies icon is alternating between the letter E and the number 1. At the same time, the Error icon, the Paper Error icon, and the Resume light are blinking.
Cause Solution
The printer receives a printing job, starts feeding paper, and detects that the paper width for the printing job is bigger than the width of the loaded paper.
Load paper, and then press the Resume button (
continue printing.
For information about how to load paper, see
on page 16.
Press either the Resume button (
(
) to cancel the printing job and eject paper.
To avoid the paper size mismatch problem, do one of the following before printing.
) or the Cancel button
) to
Load media
●
Change the paper size setting for the printing job to match the paper loaded.
●
Remove all paper from the input tray, and then load paper that matches the paper size setting for the printing job.
TIP: You can change the default paper size automatically
detected by the printer. For more information, see
default paper size detected by printer on page 20.
●
The Number of copies icon is alternating between the letter E and the number 2. The Resume light is off.
Change the
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Cause Solution
The printer receives a single-page printing job, detects that the paper length for the printing job does not match the length of the loaded paper, and then prints out the page with errors.
●
The Number of copies icon is alternating between the letter E and the number 2. At the same time, the
To clear the error, press any button on the control panel or wait for two minutes.
To avoid the paper length mismatch problem, do one of the following before printing.
●
Change the paper size setting for the printing job to match the paper loaded.
●
Remove all paper from the input tray, and then load paper that matches the paper size setting for the printing job.
TIP: You can change the default paper size automatically
detected by the printer. For more information, see
default paper size detected by printer on page 20.
Error icon, the Paper Error icon, and the Resume light are blinking.
Cause Solution
Change the
The printer receives a multi-page printing job, detects that the paper length for the printing job does not match the length of the loaded paper, and then prints out the first page of the job with errors.
●
The Number of copies icon is alternating between the letter E and the number 3. At the same time, the
●
To cancel the printing job, press the Cancel button
).
(
●
To continue printing the remaining pages, press the
Resume button (
the same errors as the first page.
TIP: You can change the default paper size automatically
detected by the printer. For more information, see
default paper size detected by printer on page 20.
). The remaining pages will have
Resume light and the Ink Alert light are blinking.
Change the
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Cause Solution
The carriage inside the printer has stalled. Open the cartridge access door and make sure the carriage is
not obstructed. Move the carriage to the right, close the cartridge access door, and then press the Resume button
(
) to continue printing. See Jams and paper-feed issues
on page 82 for more information.
●
The Number of copies icon is alternating between the letter E and the number 4. At the same time, the Error icon, the Paper Error icon, the Resume light, and the Ink Alert light are blinking.
Cause Solution
There is a paper jam.
●
The Number of copies icon is alternating between the letter E and the number 5. At the same time, all
Clear the jam, and then press the Resume button (
continue printing.
For more information, see
on page 82.
Jams and paper-feed issues
lights on the control panel are blinking.
Cause Solution
The scanner is not working. Turn off and turn on the printer.
If the problem persists, contact HP. The printer still prints even if the scanner is not working.
●
The Number of copies icon is alternating between the letter E and the number 6. At the same time, all lights on the control panel are blinking.
) to
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Cause Solution
The printer is in an error state. Reset the printer.
1. Turn off the printer.
2. Unplug the power cord.
3. Wait a minute, and then plug the power cord back in.
4. Turn on the printer.
If the problem persists, contact HP.
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Load media

Select a paper size to continue.
To load full-size paper
1. Raise the input tray.
2. Slide the paper-width guide to the left.
3. Insert a stack of paper into the input tray with the short edge down and the print side up, and slide the
stack of paper down until it stops.
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4. Slide the paper-width guide to the right until it stops at the edge of the paper.
5. Pull out the output tray and the tray extender.
To load small-size paper
1. Raise the input tray.
2. Slide the paper-width guide to the left.
ENWW Load media 17
3. Insert a stack of photo paper into the far-right side of the input tray with the short edge down and the
print side up, and slide the stack of paper down until it stops.
4. Slide the paper-width guide to the right until it stops at the edge of the paper.
5. Pull out the output tray and the tray extender.
To load envelopes
1. Raise the input tray.
18 Chapter 2 Get started ENWW
2. Slide the paper-width guide to the left.
3. Insert one or more envelopes into the far-right side of the input tray and slide the stack of envelopes
down until it stops.
The side to be printed on should face up. The flap should be on the left side and facing down.
4. Slide the paper-width guide to the right against the stack of envelopes until it stops.
5. Pull out the output tray and the tray extender.
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Change the default paper size detected by printer

The printer can automatically detect whether the input tray has paper loaded and detect whether the loaded paper is large, small, or medium width. You can change the default large, medium, or small paper size detected by the printer.
To change the default paper size detected by the printer
1. Open the embedded web server (EWS). For more information, see
on page 77.
2. Click the Settings tab.
3. In the Preferences section, click Tray and Paper Management, and then select the desired option.
4. Click Apply.
Open the embedded web server
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Load an original on the scanner glass

To load an original on the scanner glass
1. Lift the scanner lid.
2. Load the original print-side down on the right corner of the scanner glass.
3. Close the scanner lid.
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Paper basics

The printer is designed to work well with most types of office paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at
www.hp.com for more information about HP paper.
HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks, and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
This section contains the following topics:
●

Recommended papers for printing

●
Order HP paper supplies
Recommended papers for printing
If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing.
Depending on your country/region, some of these papers might not be available.
Photo printing
●
●
●
HP Premium Plus Photo Paper
HP Premium Plus Photo Paper is HP’s highest-quality photo paper for your best photos. With HP Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them right off the printer. It is available in several sizes, including A4, 8.5 x 11 inches, 4 x 6 inches (10 x 15 cm), 5 x 7 inches (13 x 18 cm), and in two finishes - glossy or soft gloss (semi-gloss). Ideal for framing, displaying, or gifting your best photos and special photo projects. HP Premium Plus Photo Paper delivers exceptional results with professional quality and durability.
HP Advanced Photo Paper
This glossy photo paper features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a store­processed photo. It is available in several sizes, including A4, 8.5 x 11 inches, 10 x 15 cm (4 x 6 inches), 13 x 18 cm (5 x 7 inches). It is acid-free for longer lasting documents.
HP Everyday Photo Paper
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This affordable photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. It is available in glossy finish in several sizes, including A4, 8.5 x 11 inches, 5 x 7 inches, and 4 x 6 inches (10 x 15 cm). It is acid-free for longer lasting documents.
●
HP Photo Value Packs
HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality photos with your HP
22 Chapter 2 Get started ENWW
printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print. Great for printing out an entire vacation's worth of photos or multiple prints to share.
Business documents
●
HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 Matt
This paper is a heavy two-sided matte paper perfect for presentation, proposals, reports, and newsletters. It is heavyweight for an impressive look and feel.
●
HP Brochure Paper 180g Glossy or HP Professional Paper 180 Glossy
These papers are glossy-coated on both sides for two-sided use. They are the perfect choice for near­photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.
●
HP Brochure Paper 180g Matte or HP Professional Paper 180 Matte
These papers are matte-coated on both sides for two-sided use. They are the perfect choice for near­photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.
Everyday printing
All the papers listed for everyday printing feature ColorLok Technology for less smearing, bolder blacks, and vivid colors.
●
HP Bright White Inkjet Paper
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two­sided color usage with no show-through, which makes it ideal for newsletters, reports, and flyers.
●
HP Printing Paper
HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper. It is acid-free for longer lasting documents.
●
HP Office Paper
HP Office Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other everyday documents. It is acid-free for longer lasting documents.
●
HP Office Recycled Paper
HP Office Recycled Paper is a high-quality multifunction paper made with 30% recycled fiber.

Order HP paper supplies

The printer is designed to work well with most types of office paper. Use HP paper for optimum print quality.
To order HP papers and other supplies, go to available in English only.
www.hp.com. At this time, some portions of the HP website are
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks and shorter dry-time than ordinary plain
ENWW Paper basics 23
papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
24 Chapter 2 Get started ENWW
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