HP 3200m, 3200 User Manual

hp LaserJet 3200/3200m
printer fax copier scanner·· ·
user
guide
LaserJet
all-in-one
hp LaserJet 3200/3200m product
user guide
Copyright and License
© Hewlett-Packard Company 2001 All Rights Reserved. Except as allowed by copyright laws or herein, reproduction, adaptation, or translation
without prior written permission is prohibited. A user of the Hewlett-Packard printer associated with this user guide is granted a license to: a) print hard
copies of this user guide for PERSONAL, INTERNAL, or COMPANY use subject to the restriction not to sell, resell, or otherwise distribute the hard copies; and b) place an electronic copy of this user guide on a network server provided access to the electronic copy is limited to PERSONAL, INTERNAL users of the Hewlett-Packard printer associated with this user guide.
Third Edition, April 2001
Warranty
The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD
SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.
NOTICE TO U.S. GOVERNMENT USERS: RESTRICTED RIGHTS COMMERCIAL COMPUTER SOFTWARE: Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data Clause at DFARS 52.227-7013.
Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer is solely responsible for complying with all such laws and regulations.
Trademark Credits
Microsoft, Windows, and MS-DOS are U.S. registered trademarks of Microsoft Corporation. ENERGY
STAR is a U.S. registered service mark of the U.S. EPA. CompuServe is a trademark of CompuServe, Inc.
All other products mentioned herein may be trademarks of their respective companies.
This product is approved for use only in:
Australia, Canada, Hong Kong, Ireland, Malaysia, New Zealand, Singapore, the United States, and the United Kingdom.
Local country laws may prohibit the use of this product outside of the countries specified. It is strictly forbidden by law in most countries to connect nonapproved telecommunications equipment (fax machines) to public telephone networks.
Safety Information
WARNING!
Potential Shock Hazard
Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.
1 Read and understand all instructions in the user guide. 2 Use only a grounded electrical outlet when connecting the HP LaserJet 3200 product to a power
source. If you don’t know whether the outlet is grounded, check with a qualified electrician.
3 Do not touch the contacts on the end of the telephone cord or any of the sockets on the HP LaserJet
3200 product. Replace damaged cords immediately.
4 Never install telephone wiring during a lightning storm. 5 Observe all warnings and instructions marked on the product. 6 Unplug this product from wall outlets and telephone jacks before cleaning. 7 Do not install or use this product near water or when you are wet. 8 Install the product securely on a stable surface. 9 Install the product in a protected location where no one can step on or trip over the line cord and the
line cord will not be damaged.
10 If the product does not operate normally, see see chapter (starting on page 147). 11 Refer all servicing questions to qualified personnel.
Information regarding FCC Class B, Parts 15 and 68 requirements can be found in “Specifications” on page 227.

Contents

1 About This Guide
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Using this guide with your product functionality . . . . . . . . . . . . . .12
2 Getting to Know the Product
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
What you can do with the product . . . . . . . . . . . . . . . . . . . . . . . .14
When the product is directly connected to a computer. . . . . .14
When the product is connected to a network . . . . . . . . . . . . .16
Identifying product components . . . . . . . . . . . . . . . . . . . . . . . . . .18
Control panel lights and keys . . . . . . . . . . . . . . . . . . . . . . . . .18
Identifying hardware parts . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Selecting print media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Selecting media to print . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Selecting items for faxing, copying, or scanning . . . . . . . . . .25
Loading print media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Loading print media to be faxed, copied, or scanned . . . . . .26
Loading media to be printed . . . . . . . . . . . . . . . . . . . . . . . . .28
Selecting the output path . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Features available only through the software . . . . . . . . . . . . . . . .32
Using the HP LaserJet Director . . . . . . . . . . . . . . . . . . . . . . .32
Using the HP LaserJet Document Manager (Windows) or the HP
LaserJet Workplace (Mac OS) . . . . . . . . . . . . . . . . . . . . .35
3 Managing General Default Settings, Logs, and Reports
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Changing general default settings . . . . . . . . . . . . . . . . . . . . . . . .38
Changing the default paper size for the paper input tray . . .38
Changing sound volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Changing the language on the display panel . . . . . . . . . . . . .41
Restoring factory defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Managing logs and reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Printing the fax activity log . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Setting the fax activity log to print automatically. . . . . . . . . . .44
Printing a fax call report . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Setting when the fax call report prints. . . . . . . . . . . . . . . . . . .45
Including the first page of each fax on the fax call report . . . .46
Printing a one-touch, speed-dial, and group-dial report . . . . .47
EN Contents 5
Printing the control panel menu structure. . . . . . . . . . . . . . . .47
Printing a configuration report. . . . . . . . . . . . . . . . . . . . . . . . .48
Printing the block fax list . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Printing a PCL font list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Printing a PostScript font list . . . . . . . . . . . . . . . . . . . . . . . . .49
Printing all fax reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Printing a T.30 protocol trace report . . . . . . . . . . . . . . . . . . .50
Setting when the T.30 protocol trace report prints . . . . . . . . .51
4 Faxing
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Sending faxes to one recipient . . . . . . . . . . . . . . . . . . . . . . . .55
Quickly programming speed-dial codes or one-touch keys . .55
Sending faxes to multiple recipients . . . . . . . . . . . . . . . . . . . .57
Sending a fax at a future time . . . . . . . . . . . . . . . . . . . . . . . .59
Redialing manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Using the Contrast button to adjust th e contrast for the current fax
or copy job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Adjusting the resolution for the current job . . . . . . . . . . . . . .62
Canceling the current fax job . . . . . . . . . . . . . . . . . . . . . . . . .64
Canceling a fax job using Fax Job Status . . . . . . . . . . . . . . .64
Receiving faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Receiving faxes when you hear fax tones . . . . . . . . . . . . . . .65
Reprinting faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Blocking or unblocking fax numbers. . . . . . . . . . . . . . . . . . . .67
Advanced send fax features and settings . . . . . . . . . . . . . . . . . . .69
About speed-dial codes, one-touch keys,
and group-dial codes . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Programming speed-dial codes and one-touch keys . . . . . . .71
Programming a one-touch key for alternate long distance . .73
Programming group-dial codes . . . . . . . . . . . . . . . . . . . . . . .74
Deleting all speed-dial codes, one-touch keys,
and group-dials codes . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Using Manual Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Sending a fax by dialing from a telephone . . . . . . . . . . . . . . .77
Inserting a pause or wait into a fax number . . . . . . . . . . . . . .78
Using dialing characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Changing the information in the fax header . . . . . . . . . . . . . .79
Changing the default contrast and resolution
for outgoing faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Selecting tone- or pulse-dialing mode. . . . . . . . . . . . . . . . . . .82
Changing how the product redials . . . . . . . . . . . . . . . . . . . . .83
Inserting a dial prefix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Changing the detect dial tone setting . . . . . . . . . . . . . . . . . . .85
6 Contents
Advanced receive fax features and settings . . . . . . . . . . . . . . . . .86
Using fax forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Requesting a fax from another fax machine (polling) . . . . . . .88
Clearing faxes from memory . . . . . . . . . . . . . . . . . . . . . . . . .89
Changing how the product answers incoming faxes. . . . . . . .90
Changing answer ring patterns . . . . . . . . . . . . . . . . . . . . .91
Enabling an extension phone . . . . . . . . . . . . . . . . . . . . . . . . .93
Changing the silence-detect mode . . . . . . . . . . . . . . . . . . . . .94
Changing autoreduction for incoming faxes . . . . . . . . . . . . . .95
Enabling stamp received faxes . . . . . . . . . . . . . . . . . . . . . . .96
Setting error correction . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Faxing using the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Sending faxes from the software . . . . . . . . . . . . . . . . . . . . . .98
Receiving faxes to your computer. . . . . . . . . . . . . . . . . . . . . .99
Customizing your own fax cover sheet. . . . . . . . . . . . . . . . .100
5 Printing
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Printer drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Choosing a printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Gaining access to the printer driver . . . . . . . . . . . . . . . . . . .105
Printer tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Printing on letterhead and envelopes . . . . . . . . . . . . . . . . . .107
Printing on special media . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Stopping a print job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Saving toner when printing drafts . . . . . . . . . . . . . . . . . . . . .111
Printing on both sides of paper . . . . . . . . . . . . . . . . . . . . . .112
Printing multiple pages on one sheet of paper . . . . . . . . . . .114
Creating and using watermarks . . . . . . . . . . . . . . . . . . . . . .114
Printer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Changing the resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Saving printer settings for different print jobs . . . . . . . . . . . .116
Printing Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Tips for printing custom sizes . . . . . . . . . . . . . . . . . . . . . . . .117
Tips for printing envelopes . . . . . . . . . . . . . . . . . . . . . . . . . .117
Tips for printing labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
6 Copying
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Copying tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Making black and white copies . . . . . . . . . . . . . . . . . . . . . .121
Making color copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Using the Contrast button to adjust the contrast for the current fax
or copy job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Adjusting copy quality for the current job . . . . . . . . . . . . . . .123
Reducing or enlarging copies for the current job . . . . . . . . .123
EN Contents 7
Default Copy Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Changing the default copy quality. . . . . . . . . . . . . . . . . . . . .126
Changing the default copy contrast . . . . . . . . . . . . . . . . . . .126
Changing the default copy size. . . . . . . . . . . . . . . . . . . . . . .127
Changing the default copy collation . . . . . . . . . . . . . . . . . . .128
Changing the default number of copies . . . . . . . . . . . . . . . .129
7 Scanning
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Scanning basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Scanning from the product software . . . . . . . . . . . . . . . . . . . . . .133
Starting a scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Working with scanned items . . . . . . . . . . . . . . . . . . . . . . .136
About OCR software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Scanning from the product control panel. . . . . . . . . . . . . . . . . . .139
Using the Scan key to scan . . . . . . . . . . . . . . . . . . . . . . . . .139
Adding or deleting scan destinations . . . . . . . . . . . . . . . . . .140
Scanning with TWAIN-enabled software. . . . . . . . . . . . . . . . . . .142
Sending scanned items as e-mail attachments. . . . . . . . . . . . . .143
Sending e-mail from the product. . . . . . . . . . . . . . . . . . . . . .143
Sending e-mail in an alternative mode . . . . . . . . . . . . . . . . .145
8 Problem Solving and Product Maintenance
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
General troubleshooting checklist . . . . . . . . . . . . . . . . . . . . . . .148
Resolving fax problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Fax setup checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
General fax problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Sending fax problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Receiving fax problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Resolving printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
General printing problems. . . . . . . . . . . . . . . . . . . . . . . . . . .159
Printing problems when using MS-DOS . . . . . . . . . . . . . . . .163
Resolving copying problems . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Resolving scanning problems . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Resolving paper feed problems. . . . . . . . . . . . . . . . . . . . . . . . . .170
Clearing jams from the printer path areas. . . . . . . . . . . . . . .170
Clearing jams from the scanner path areas . . . . . . . . . . . . .177
Resolving image quality problems. . . . . . . . . . . . . . . . . . . . . . . .181
Resolving control panel error messages. . . . . . . . . . . . . . . . . . .195
Common Macintosh problems. . . . . . . . . . . . . . . . . . . . . . . . . . .202
Problems in the Chooser . . . . . . . . . . . . . . . . . . . . . . . . . . .203
Printing errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204
USB problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204
Selecting an alternate PPD. . . . . . . . . . . . . . . . . . . . . . . . . .206
Renaming the printer driver . . . . . . . . . . . . . . . . . . . . . . . . .207
8 Contents EN
Resolving PostScript Errors . . . . . . . . . . . . . . . . . . . . . . . . .207
Restoring the factory defaults . . . . . . . . . . . . . . . . . . . . . . . . . . .209
Uninstalling the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210
Product Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
Cleaning the print paper path . . . . . . . . . . . . . . . . . . . . . . . .211
Cleaning the scanner path . . . . . . . . . . . . . . . . . . . . . . . . . .213
Recalibrating the scanner. . . . . . . . . . . . . . . . . . . . . . . . . . .216
Managing HP LaserJet toner cartridges . . . . . . . . . . . . . . . .216
Using Memory (DIMMs) . . . . . . . . . . . . . . . . . . . . . . . . . . . .220
Installing a new document scanner separation pad . . . . . . .225
Appendix A Specifications
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Overall specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Faxing specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229
Printing specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229
Copying specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
Scanning specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
Paper specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
Supported paper sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
Paper weight equivalence table (approximate) . . . . . . . . . .232
Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
FCC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234
FCC part 68 requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235
Telephone consumer protection act (U.S.) . . . . . . . . . . . . . . . . .236
IC CS-03 requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237
Regulatory information for European Union countries . . . . . . . .238
New Zealand Telecom Regulatory Notices. . . . . . . . . . . . . . . . .238
Declaration of conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239
Canadian DOC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240
Environmental product stewardship program . . . . . . . . . . . . . . .240
Material safety data sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243
Battery Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243
Appendix B Service and Support Information
Warranty information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245
Hewlett-Packard limited warranty statement. . . . . . . . . . . . .245
Obtaining hardware service . . . . . . . . . . . . . . . . . . . . . . . . .247
Returning the unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247
Service information form . . . . . . . . . . . . . . . . . . . . . . . . . .248
Software license agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . .249
HP Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251
EN Contents 9
HP sales and service offices . . . . . . . . . . . . . . . . . . . . . . . . . . .253
Worldwide Hewlett-Packard Country/R eg ion
Sales and Service Offices . . . . . . . . . . . . . . . . . . . . . . .253
Ordering parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257
Ordering software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259
Glossary Index
10 Contents

About This Guide

Introduction

This user guide provides details for initiating tasks from the product control panel, changing infrequently used settings, resolving problems, and contacting HP support. This guide also provides an overview of how the software works.
Other resources for product information
You can obtain product information that is not included in this guide from the following resources:
l Getting Started Guide – You already referred to this guide when
you set up the product. It includes specific information about setting up the product and installing the software.
l Software Help – The software Help includes overview
information about and procedures performed using the software.
l World Wide Web – The following is a website created for the HP
LaserJet 3200 product:
http://www.hp.com/support/lj3200/
EN Introduction 11

Using this guide with your product functionality

Because product functionality varies according to installation, all procedures in this guide will have one or more of the following icons above them to denote the location from which you can perform that procedure. This user guide focuses on control panel procedures, some of which you can also do from the software. More than one icon can appear above a procedure .
This icon Appears
For procedures you can do from the control panel.
For procedures you can do from the HP LaserJet Director or software when the product is directly connected to your computer using a universal serial bus (USB) or parallel cable. For more information regarding these procedures, see the software Help.
For procedures you can do from your computer if the product is connected to the network using a supported HP JetDirect print server.
For procedures you can do from your Windows­compatible computer if the product is directly connected to someone else’s computer using a parallel cable and the other person has Windows sharing available. The only procedures you can do are printing-related.
12 Chapter 1 - About This Guide EN

Getting to Know the Product

Introduction

The HP LaserJet 3200 product, a powerful business tool, gives you the capabilities of a full range of office equipment. With this product, you can:
l Fax – Use the product as a standalone fax machine to send and
receive laser-quality faxes, as well as to perform advanced tasks such as forwarding faxes to another location. See “Faxing” on page 53 for more information.
l Print – Easily print documents at 1200 dots per inch (dpi) with a
print speed of nine pages per minute. See “Printing” on page 103 for more information.
l Copy – Make superior laser-quality copies. You can make up to
99 copies of a 30-page original. You can also adjust the contrast, enlarge or reduce the copies, collate, and m or e. See “Copy i ng ” on page 119 for more information.
l Scan – Scan important color or black-and-white documents to
create electronic files of them. Scan documents and save them on a website. Use the scanner to make a fax cover sh eet, or scan documents for use with other software. You can also scan a document and attach it to an e-mail message (if you have a compatible e-mail program). See “Scanning” on page 131 for more information.
l Use Software – Use the software to store and organize
documents so you can quickly find that invoice, receipt, or business card from weeks ago. See the software Help for more information about using the software.
This multifunction product helps increase your productivity by allowing you to do more than one task at a time. For example, send an electronic fax while the product makes copies, or scan a document while printing. See “What you can do with the product” on page 14.
EN Introduction 13

What you can do with the product

The tables in this section show which functions will work when another function is already in use:
l When the product is directly connected to a computer, or l When the product is connected to a network.

When the product is directly connected to a computer

This table shows what functions will work when another function is already in use if the product is directly connected to your comp uter.
If the product is:
Printing a file
Printing a paper fax
Receiving a paper fax
Sending a paper fax
Copying
Can I?
Send a print job
Yes. Prints when first print job ends.
Yes. Prints when fax printing ends.
Yes. Prints when fax printing ends.
Yes. No.
Yes. Prints when copying ends.
Receive a paper fax
Yes. Prints when first job ends.
Yes. Prints when first job ends.
No. Phone line is in use.
Phone line is in use.
Yes. Prints when copying ends.
Send a paper fax
Yes. Yes. Yes. Yes. No.
Yes. Yes. Yes. Yes. No.
Yes. Sends when first fax job ends.
Yes. Sends when first fax job ends.
Yes, if the document feeder tray is not in use.
Receive a PC fax
No. Phone line is in use.
No. Phone line is in use.
Yes. Yes. Yes, if the
Send a PC fax
Yes. Sends when first fax job ends.
Yes. Sends when first fax job ends.
Scan to the PC
Yes. Yes, if a
Yes, if the document feeder tray is not in use.
document feeder tray is not in use.
Copy
Wait until print job ends.
Wait until print job ends.
print job is not activated.
Yes, if the document feeder tray is not in use.
No. Wait until print job ends.
14 Chapter 2 - Getting to Know the Product EN
If the product is:
Receiving a PC fax
Sending a PC fax
Scanning
Send a print job
Receive a paper
Send a paper fax
fax
No. No.
Phone line is in use.
Yes. No.
Phone line is in use.
No. Sends when first fax job ends.
Yes. Sends when first fax job ends.
Yes. Yes. No.
Document feeder tray is in use.
Can I?
Receive a PC fax
No. Phone line is in use.
No. Phone line is in use.
Send a PC fax
No. Sends when first fax job ends.
Yes. Sends when first fax job
Scan to the PC
No. No.
Yes. Yes.
ends.
Yes. Yes. No.
Document feeder tray is in use.
Copy
No. Document feeder tray is in use.
EN What you can do with the product 15

When the product is connected to a network

This table shows what functions will work when you or another network user are using some other func tion , an d the pr od u ct is connected to the network using a supported HP JetDirect print server.
If the product is:
Printing a file
Printing a paper fax
Receiving a paper fax
Sending a paper fax
Copying
Receiving a PC fax
Sending a PC fax
Can I? Send a
print job
Yes. Prints when first print job ends.
Yes. Prints when fax printing ends.
Yes. Prints when fax printing ends.
Yes. No. Phone
Yes. Prints when copying ends.
No. Network users cannot receive PC faxes.
Yes. No. Phone
Receive a paper fax
Yes. Prints when file print job ends.
Yes. Prints when first job ends.
No. Phone line is in use.
line is in use.
Yes. Prints when copying ends.
No. Network users cannot receive PC faxes.
line is in use.
Send a paper fax
Yes. No. Not
Yes. No. Not
Yes. Sends when first fax job ends.
Yes. Sends when first fax job ends.
Yes, if the document feeder tray is not in use.
No. Network users cannot receive PC faxes.
Yes. Sends when first fax job ends.
Receive a PC fax
available to network users.
available to network users.
No. Not available to network users.
No. Not available to network users.
No. Not available to network users.
No. Not available to network users.
No. Not available to network users.
Send a PC fax
Yes. Yes. No.
Yes. Yes. No.
Yes. Sends when first fax job ends.
Yes. Sends when first fax job ends.
Yes. Yes, if the
No. Network users cannot receive PC faxes.
Yes. Sends when first fax job ends.
Scan to the PC
Yes.
Yes, if the document feeder tray is not in use.
document feeder tray is not in use.
No. Network users cannot receive PC faxes.
Yes. Yes.
Copy
Wait until print job ends.
Wait until print job ends.
Yes, if print job is not activated.
Yes, if the document feeder tray is not in use.
No. Wait until print job ends.
No. Network users cannot receive PC faxes.
16 Chapter 2 - Getting to Know the Product EN
If the product is:
Scanning
Can I? Send a
print job
Receive a paper fax
Send a paper fax
Yes. Yes. No.
Document feeder tray is in use.
Receive a PC fax
No. Not available to network users.
Send a PC fax
Scan to the PC
Yes. No.
Document feeder tray is in use.
Copy
No. Document feeder tray is in use.
EN What you can do with the product 17

Identifying product components

The topics in this section familiarize you with the control panel and how to use it. They also provide graphics of the prod uc t to he lp identify the different external hardware parts.
l Control panel lights and keys l Using the control panel menu structure l Identifying hardware parts

Control panel lights and keys

The lights on the control panel provide the status of the product, and the keys are used to fax paper-based documents, make copie s, scan documents, and adjust settings for the product. See “Using the control panel menu structure” on page 19 for more information about menu settings.
2
3
4
1
19
18
17
16
1 Error light – When solid, indicates an error
condition.
3 Control Panel Display – Displays messages
or Menu settings.
5 Back Space key – Use to go up one level in
the Menu settings or to backspace when typing text.
5
6
9
8
10
7
11
12
14
15
2Ready Light – When solid, indicates the
4 Enter/Menu key – Use to gain access to the
6 Back Arrow key (<) – Use to scroll back
13
product is ready and has no error conditions. When blinking, indicates the product is processing a job.
Menu, save a selection, or go down one level in the Menu settings.
through items at the same Menu level or to move back through text.
18 Chapter 2 - Getting to Know the Product EN
7 Forward Arrow key (>) – Use to scroll forward
through items at the same Menu level or to insert a space when typing text.
9 Scan key – Starts the scan function. 10 Copy key – Starts the copy function. 11 One-touch keypad – Use the keys on the one-
touch keypad to store frequently dialed fax numbers.
13 Volume key – Use to adjust the line monitor
volume for incoming and outgoing fax sounds.
15 Redial/Pause key – Press to redial the last
fax number or to insert a pause into a fax number.
17 Reduce/Enlarge key – Use to adjust the size
of the current copy job.
19 Contrast key – Use to adjust the contrast, or
difference between light and dark areas, for the current fax or copy job.
8 Stop/Clear key – Stops or clears any action in
progress, or exits the Menu settings.
12 Fax/Send key – Starts the fax function, or use
to enter into manual dialing mode.
14 Speed-Dial key – Press this key plus a
one-, two-, or three-digit code on the numeric keys to fax to previously stored fax numbers.
16 Numeric keys – Use to type codes and enter
fax numbers. Also use to add letters when typing a name in the fax header or for speed­dials.
18 Resolution key – Use to adjust the resolution,
or sharpness, for the current fax or copy job.
Using the control panel menu structure
What follows is a hierarchical diagram of the control panel menu structure. You might want to refer to this menu structure while making changes to settings and features.
To print a copy of this menu structure, see “Printing the control panel menu structure” on page 47. To see which settings are currently selected, print a configuration report. See “Printing a configuration report” on page 48 fo r inst ru ctio ns .
The following is a general procedure for using the control panel menu.
To use the control panel keys: 1 Press E
NTER/MENU to begin.
2 Use the < or > key to select one of the choices from the main
Menu, and then press E
NTER/MENU.
3 Use the < or > key to select one of the choices from the Submenu
and press E
NTER/MENU.
4 If applicable, use the < or > key to select one of the choices from
the second Submenu and press E
EN Identifying product components 19
NTER/MENU.
Control panel main menu and first submenu
The following lists the choices in the control panel main menu and the corresponding first submenu.
Main Menu Submenu
FAX JOB STATUS FAX FUNCTIONS SEND FAX LATER
STOP RECEIVE TO PC REPRINT LAST FAXES POLLING RECEIVE CLEAR STORED FAXES
TIME/DATE, HEADER TIME/DATE
FAX HEADER
COPY SETUP DEFAULT QUALITY
DEFAULT CONTRAST DEFAULT COLLATION DEFAULT # OF COPIES DEF. REDUCE/ENLARGE
REPORTS FAX ACTIVITY LOG
FAX CALL REPORT SPEED DIAL REPORT MENU STRUCTURE CONFIGURATION REPORT BLOCK FAX LIST PCL FONT LIST POSTSCRIPT FONTS ALL FAX REPORTS
FAX SETUP SPEED DIALS
FAX SEND SETUP FAX RECEIVE SETUP ALL FAXES
COMMON SETTINGS LANGUAGE
DEFAULT PAPER SIZE PRINT DENSITY VOLUME SETTINGS
SERVICE SCAN CALIBRATION
PRINT T .30 TRACE CLEANING MODE RESTORE DEFAULTS
20 Chapter 2 - Getting to Know the Product EN

Identifying hardware parts

The two graphics that follow show the external hardware parts of the product.
4
3
2
1
1 Front paper path door 2 Document output slot 3 Document release door/control panel 4 Printer door 5 Printer door release latches
5
EN Identifying product components 21
8
7
6
6 Document feeder tray 7 Paper output bi n 8 Single-sheet input slot 9 Paper input tray 10 Paper input guides 11 Special media lever
10
11
9
22 Chapter 2 - Getting to Know the Product EN

Selecting print media

In this section you will find information on:
l Selecting media to print l Selecting items for faxing, copying, or scanning

Selecting media to print

If available in your area, HP recommends that you use HP LaserJet or HP Multipurpose paper (because it has been designed specifically for use with your product), use or paper that meets HP’s specifications. You can use paper with up to 100% recycled fiber content if it meets HP’s specifications. To order HP paper or the Print Media Guide for HP LaserJet printers, see “Ordering parts” on page 257.
Highly textured stock, such as linen, might not print evenly. Very glossy papers might jam or repel toner. Multipart forms can wrinkle or get jammed in the product. And paper in poor condition, such as paper with tears, wrinkles, or bent edges, can jam.
Avoid envelopes that have a very slick finish, ones that have self-stick adhesives, or those with clasps or windows. Also avoid envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged.
Use a sturdy envelope of approximately 16 to 27 pounds (7.25 to
12.25 kg) weight. Use tightly constructed envelopes, and make sure the folds are sharply creased.
EN Selecting print media 23
Print media sizes
The paper input tray can hold up to 125 sh eets of 20 lb ( 75 g/m2) print media. The single-sheet input slot is designed to hold one sheet. Both can be adjusted to hold media measuring from 3 by 5 inches (76.2 by 127 mm) to 8.5 by 14 inches (216 by 356 mm). This includes, but is not limited to, the following paper and envelope sizes:
Paper type English Metric
Letter 8.5 by 11 in 216 by 279 mm Legal 8.5 by 14 in 216 by 356 mm Executive 7.25 by 10.5 in 184 by 267 mm A4 8.25 by 11.75 in 210 by 297 mm COM10 Envelopes 4.125 by 9.5 in 105 by 241 mm DL Envelopes 4.33 by 8.67 in 110 by 220 mm C5 Envelopes 6.4 by 9 in 162 by 229 mm B5 Envelopes 6.9 by 9.85 in 176 by 250 mm Monarch Envelopes 3.875 by 7.5 in 98.5 by 190.5 mm Other custom-size
media
For information about how to print on special media, see “Printing on special media” on page 109.
custom custom
24 Chapter 2 - Getting to Know the Product EN

Selecting items for faxing, copying, or scanning

The product can scan items of various sizes, from 2 by 3.5 inches (51 by 89 mm) (the size of a business card) to 8.5 by 14 inches (215 by 356 mm), and can fax and copy items ranging from 2 by 3.5 inches (51 by 89 mm) to 8.5 by 35 inches (215 by 889 mm).
The product accepts bond paper, onionskin paper, newspaper pages, magazine pages, recycled paper, transparencies, and photographs and other items in carrier sheets. Coarse papers scan more easily than smooth items. Slick papers can go through the product, although they may be more difficult to feed through. For best results, feed slick sheets one at a time and have the special media lever set correctly.
Perform the following actions to minimize the possibility of jams:
l Remove self-adhesive notes. l Remove staples and paper clips. l Straighten any curls or wrinkles in documents before putting them
into the document feeder tray.
l Do not insert any document with glue, correction fluid, or wet ink
on it.
l Do not insert gum-backed paper or labels. l Place documents with tears, perforations, or punch holes in a
carrier sheet, which you can buy or make. (See “To load special items” on page 27.)
l Avoid multiple-copy forms.
EN Selecting print media 25

Loading print media

In this section you will find information on:
l Loading print media to be faxed, copied, or scanned l Loading media to be printed l Selecting the output path

Loading print media to be faxed, copied, or scanned

Whether you want to fax, copy, or scan, the procedure for loading the document is the same. If your document is on a standard-weight paper (from 12 to 28 lb, or 46 to 105 g/m media” on page 26. If your document is a transparency, is in a carrier sheet, or is not on standard-weight paper, see “To load special items” on page 27.
To load normal print media
1 Adjust the guides in the document feeder tray to fit the size of the
item you are loading.
2
), see “To load normal print
2 Place up to 30 pages top first, face down, into the document
feeder tray.
26 Chapter 2 - Getting to Know the Product EN
To load special items
When loading items to be faxed, copied, or scanned, you need to protect small, fragile, lightweight (less than 12 lb. or 46 g/m
2
), or irregularly sized items such as receipts, newspaper clippings, photographs, and old or worn documents.
1 Do one of the following:
• Place the item in a carrier sheet. You can buy a carrier sheet, or you can make one by taping a transparency and piece of paper together along one of the short sides. Insert the item to be faxed, copied, or scanned into the carrier, and insert the carrier into the document feeder tray, taped edge first.
• Using clear tape, tape the leading and trailing edges of the item to a sheet of letter- or A4-size paper. If the item is not square or rectangular, tape all edges of the item to the paper.
• If you have use of a standard size copier, copy the item first and then send the copy through the scanner.
2 Adjust the guides in the document feeder tray to fit the size of the
item you are loading.
3 Locate the special media lever (see “Identifying hardware parts”
on page 21) on the top edge of the control panel and move it to the right.
CAUTION Do not move the lever after the product has begun sending the page.
EN Loading print media 27
4 Load only one sheet at a time, top first, face down, into the
document feeder tray.
Note If you are loading a business card, load it long edge first.
5 Move the special media lever back to the left after special items
have been fed. A stack of regular pages sent with the lever to the right can go through in multiples, and can cause jams.

Loading media to be printed

You can load media to be printed in paper input tray or in the single­sheet input slot. See the instructions in this section for more information.
Loading the paper input tray
You can load up to 125 sheets of 20 lb (75 g /m2) media into the paper input tray, or you can feed one sheet at a time into the single-sheet input slot.
Note Insert all media vertically (portrait orientation) into the paper input tray
or single-sheet input slot. If you want to print horizontally (landscape orientation), make that selection through your software. The product cannot print on paper smaller than 3 by 5 inches (76.2 by 127 mm).
The product prints, copies, and prints received faxes using media from the paper input tray (or the single-sheet input slot).
To load the paper input tray
1 Adjust the guides on the paper input tray to fit the size of media
you are loading.
28 Chapter 2 - Getting to Know the Product EN
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