HP 1900 Service Manual

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Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments
Index
Presario 1900 Series
Welcome to the Maintenance & Service Guide (MSG). This online guide is designed to serve the needs of technicians whose job it is to repair Compaq products. The
copyright and trademark information. The
Notice contains the
Preface
shows symbol conventions, Technician Notes and Serial Number locations on the unit.
This MSG periodically will be maintained and updated online as needed.
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To report a technical problem, contact your Regional Support Center or IM Help Center.
For the best results when printing this MSG, set printer properties to landscape.
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Preface
This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the Compaq Presario 1900 Series Portable Computers.
Compaq Computer Corporation reserves the right to make changes to the Compaq Presario 1900 Series Portable Computers without notice. See
Notice for license and nondisclosure agreements.
Symbols
The following words and symbols mark special messages throughout this guide.
WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of data.
IMPORTANT:
Text set off in this manner presents clarifying information or specific instructions.
Text set off in this manner presents commentary, sidelights, or interesting points of
NOTE:
information.
Technician Notes
WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, the user should not attempt to make repairs at the component level or to make modifications to any printed circuit board. Improper repairs can create a safety hazard. Any indications of component replacement or printed circuit board modifications may void any warranty
Serial Number
When requesting information or ordering spare parts, the computer serial number should be provided to Compaq. The serial number is located on the bottom of the computer.
Locating Additional Information
The following documentation is available to support this product:
Compaq Presario 1900 Series Portable Computer documentation set
Introducing Windows 98 Guide
Service Training Guides
Compaq Service Advisories and Bulletins
Compaq QuickFind
Compaq Service Quick Reference Guide
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Specifications Parts Catalog
Notice
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.
© 2000 Compaq Computer Corporation. All rights reserved. Printed in the U.S.A.
Compaq, Presario Registered U. S. Patent and Trademark Office.
Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Windows 98 is a trademark of Microsoft Corporation.
The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.
Maintenance and Service Guide
Compaq Presario 1900 Series Portable Computers
First Edition (Oct. 1998) Compaq Computer Corporation
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Specifications
This chapter covers the following specifications of Compaq Presario 1900 Series Portable Computers:
Physical and Environmental
System Interrupts
System DMA
System I/O Addresses
System Memory Catalog
Display Information
Diskette Drive
Hard Drive
CD ROM or DVD Drive
Maintenance & Service Guide
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Specifications
Physical and Environmental
Presario 1900 Series
Computer Specifications
12.1 in TFT Dimensions
Height Depth Width
13.3 in TFT Dimensions
Height Depth Width
Weight
12.1 in TFT
13.3 in TFT Wedge
1.1 in
11.6 in
9.2 in
1.2 in
11.6 in
9.2 in
4.5 lbs
5.0 lbs
1.8 lbs
U.S. Metric
234mm
294.7mm 29mm
234mm
294.7mm
30.5mm
Stand-Alone (Battery Pack) Power Requirements
Li-ion
Nominal Operating Maximum Average Peak Operating
AC Power Requirements
Operating Voltage Operating Current Operating Frequency
Maximum Transient
Temperature
Operating 50° to 95 °F 10° to 35 °C Nonoperating -4° to 140 °F -20° to 60 °C
Relative Humidity (noncondensing)
100-240 V
0.8/0.4 A RMS 47-63 Hz Meets IEC 801-4 and IEC801-5 1kV for 50 ns
W @ 14.4 V W @ 14.4 V W @ 14.4 V
Operating 10 to 90% 35°C to 90% Nonoperating (tw = 38.7°C max) 5 to 95% 60°C to 95%
Altitude
Operating 0 to 10,000 ft 0 to 3.15 km Nonoperating 0 to 30,000 ft 0 to 9.14 km
Shock
Operating 10 G, 11 ms, half sine Non operating 240 G, 2 ms, half sine
Vibration
Operating 0.5 G Nonoperating
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. Compaq Presario 1900 Series Portable Computers operate well within this range of temperatures.
1.5 G
Next Page
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Specifications
System Interrupts
IRQ Device(s)
Maintenance & Service Guide
Presario 1900 Series
1922, 1925, 1926, 1927, 1928, 1929, and 1930
0 System Timer 1 Standard 101/102-Key or Microsoft
Natural Keyboard 2 Programmable Interrupt Controller 3 Ambit Modem 4 Communications Port (COM1) 5 NMA2 Audio Controller 6 Standard Floppy Disk Controller 7 Printer Port (LPT1) 8 System CMOS/Real Time Clock 9 Intel 82371AB/EB PCI to USB Universal
Host Controller 10 PCI Fast Ethernet DEC 21143 Based
Adapter 11 Texas Instruments PCI-1225 CardBus
Controller
NeoMagic NMG5 Graphics Controller 12 PS/2 Compatible Mouse Port 13 Numeric Data Processor 14 Intel 82371AB/EB PCI Bus Master IDE
Controller 15 Intel 82371AB/EB PCI Bus Master IDE
Controller
Next Page
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Specifications
System DMA
Maintenance & Service Guide
Presario 1900 Series
1922, 1925, 1926, 1927, 1928, 1929, and 1930
DMA Device(s)
0 NMA2 Audio Controller
1 NMA2 Audio Controller
2 Floppy Disk Controller
3 Parallel Port (ECP Mode)
5 Free
6 Free
7 Free
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Specifications
System I/O Address
I/O Address System Function (Shipping Configuration)
Maintenance & Service Guide
Presario 1900 Series
0000 - 000F Direct Memory Access Controller 0020 - 0021 Programmable Interrupt Controller 0040 - 0043 System Timer 0060 - 0060 Standard 101/102-Key or Microsoft Natural Keyboard 0061 - 0061 System Speaker 0064 - 0064 Standard 101/102-Key or Microsoft Natural Keyboard 0070 - 0071 System CMOS/Real Time Clock 0081 - 008F Direct Memory Access Controller 00A0 - 00A1 Programmable Interrupt Controller 00C0 - 00DF Direct Memory Access Controller 00E0 - 00E1 Motherboard Resources 00F0 - 00FF Numeric Data Processor 0170 - 0177 Intel 82371AB/EB PCI Bus Master IDE Controller 01F0 - 01F7 Intel 82371AB/EB PCI Bus Master IDE Controller 0201 - 0201 Gameport Joystick 0274 - 0277 IO read data port for ISA Plug and Play Enumerator 0376 - 0376 Intel 82371AB/EB PCI Bus Master IDE Controller 0378 - 037F Printer Port (LPT1) 03B0 - 03BB NeoMagic NMG5 Graphics Controller 03C0 - 03DF NeoMagic NMG5 Graphics Controller 03F0 - 03F5 Standard Floppy Disk Controller 03F6 - 03F6 Intel 82371AB/EB PCI Bus Master IDE Controller 03F7 - 03F7 Standard Floppy Disk Controller 03F8 - 03FF Communications Port (COM1) 03D0 - 04D1 Motherboard Resources 0CF8 - 0CFF PCI Bus 1000 - 103F Motherboard Resources 1040 - 104F Motherboard Resources 1050 - 105F Intel 82371AB/EB PCI Bus Master IDE Controller 1060 - 107F Intel 82371AB/EB PCI to USB Universal Host Controller 1080 - 10FF PCI Fast Ethernet DEC 21143 Based Adapter 1400 - 14FF PCI Communication Device 1800 - 1807 PCI Communication Device
System Memory Catalog
Memory Address
00000000 ­0009FFFF
000A0000 ­000AFFFF
Device
System Board Extension for PnP BIOS
NeoMagic NMG5 Graphics Controller
000B0000 ­000BFFFF
000C0000 ­000CBFFF
000E4000 ­000FFFFF
00100000 ­03FFFFFF
04000000 ­04000FFF
04001000 ­04001FFF
NeoMagic NMG5 Graphics Controller
NeoMagic NMG5 Graphics Controller
System Board Extension for PnP BIOS
System Board Extension for PnP BIOS
Texas Instruments PCI-1225 CardBus Controller
Texas Instruments PCI-1225 CardBus Controller
F4000000 ­F40000FF
F4000400 ­F40007FF
F4100000 ­F41FFFFF
F4100000 ­F47FFFFF
F4200000 ­F42FFFFF
F4400000 ­F47FFFFF
PCI Communication Device
PCI Fast Ethernet DEC 21143 Based Adapter
NeoMagic NMG5 Graphics Controller
Intel 82443BX Pentium(r) II Processor to AGP Controller
PCI Multimedia Audio Device
NeoMagic NMG5 Graphics Controller
F4C00000 ­F4FFFFFF
F4C00000 ­F5FFFFFF
F5000000 ­F5FFFFFF
F8000000 ­FBFFFFFF
FFF80000 ­FFFFFFFF
Display Information
PCI Multimedia Audio Device
Intel 82443BX Pentium(r) II Processor to AGP Controller
NeoMagic NMG5 Graphics Controller
Intel 82443BX Pentium(r) II Processor to PCI Bridge (with GART support)
Motherboard Resources
12.1 in TFT Dimensions
Height Depth Width
13.3 in TFT Dimensions
Height Depth Width
12.1 in TFT Display
U.S. Metric
1.1 in
11.6 in
9.2"
1.2 in
11.6 in
9.2 in
234mm
294.7mm 29mm
234mm
294.7mm
30.5mm
Memory Expansion (Not Applicable in this Form Factor)
Diskette Drive
Storage Drives
Capacity per Diskette (High/Low) Diskette Size 3.5 in
3.5 in Drive LS-120 Drive
Low 720KB High 1.44MB
Information Not Applicable
Number of LED Indicators
1
(Read/Write) Number of Drives Supported 1 Drive Rotation (rpm) 360
Low 31
Transfer Rate (Kbps/Sec)
High 62
Bytes per Sector 512
Low 9
Sectors per Track (High/Low)
High 18
Access Times
3ms
Track-to-Track (ms)
15ms
Head Setting (ms) Cylinders (High/Low) Not Available Number of Read/Write Heads 2
Next Page
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Specifications
System I/O Address
I/O Address System Function (Shipping Configuration)
Maintenance & Service Guide
Presario 1900 Series
1922, 1925, 1926, 1927, 1928, 1929, and 1930
0000 - 000F Direct Memory Access Controller
0020 - 0021 Programmable Interrupt Controller
0040 - 0043 System Timer
0060 - 0060 Standard 101/102-Key or Microsoft Natural Keyboard
0061 - 0061 System Speaker
0064 - 0064 Standard 101/102-Key or Microsoft Natural Keyboard
0070 - 0071 System CMOS/Real Time Clock
0081 - 008F Direct Memory Access Controller
00A0 - 00A1 Programmable Interrupt Controller
00C0 - 00DF Direct Memory Access Controller
00E0 - 00E1 Motherboard Resources
00F0 - 00FF Numeric Data Processor
0170 - 0177 Intel 82371AB/EB PCI Bus Master IDE Controller
01F0 - 01F7 Intel 82371AB/EB PCI Bus Master IDE Controller
0201 - 0201 Gameport Joystick
0274 - 0277 IO Read Data Port for ISA Plug and Play Enumerator
0376 - 0376 Intel 82371AB/EB PCI Bus Master IDE Controller
0378 - 037F Printer Port (LPT1)
03B0 - 03BB NeoMagic NMG5 Graphics Controller
03C0 - 03DF NeoMagic NMG5 Graphics Controller
03F0 - 03F5 Standard Floppy Disk Controller
03F6 - 03F6 Intel 82371AB/EB PCI Bus Master IDE Controller
03F7 - 03F7 Standard Floppy Disk Controller
03F8 - 03FF Communications Port (COM1)
03D0 - 04D1 Motherboard Resources
0CF8 - 0CFF PCI Bus
1000 - 103F Motherboard Resources
1040 - 104F Motherboard Resources
1050 - 105F Intel 82371AB/EB PCI Bus Master IDE Controller
1060 - 107F Intel 82371AB/EB PCI to USB Universal Host Controller
1080 - 10FF PCI Fast Ethernet DEC 21143 Based Adapter
1400 - 14FF PCI Communication Device
1800 - 1807 PCI Communication Device
System Memory Catalog
Memory Address Device
00000000 - 0009FFFF System board extension for PnP BIOS
000A0000 - 000AFFFF NeoMagic NMG5 Graphics Controller
000B0000 - 000BFFFF NeoMagic NMG5 Graphics Controller
000C0000 - 000CBFFF NeoMagic NMG5 Graphics Controller
000E4000 - 000FFFFF System Board Extension for PnP BIOS
00100000 - 03FFFFFF System Board Extension for PnP BIOS
04000000 - 04000FFF Texas Instruments PCI-1225 CardBus Controller
04001000 - 04001FFF Texas Instruments PCI-1225 CardBus Controller
F4000000 - F40000FF PCI Communication Device
F4000400 - F40007FF PCI Fast Ethernet DEC 21143 Based Adapter
F4100000 - F41FFFFF NeoMagic NMG5 Graphics Controller
F4100000 - F47FFFFF Intel 82443BX Pentium(r) II Processor to AGP
Controller
F4200000 - F42FFFFF PCI Multimedia Audio Device
F4400000 - F47FFFFF NeoMagic NMG5 Graphics Controller
F4C00000 - F4FFFFFF PCI Multimedia Audio Device
F4C00000 - F5FFFFFF Intel 82443BX Pentium(r) II Processor to AGP
Controller
F5000000 - F5FFFFFF NeoMagic NMG5 Graphics Controller
F8000000 - FBFFFFFF Intel 82443BX Pentium(r) II Processor to PCI
FFF80000 - FFFFFFFF Motherboard Resources
Display Information
12.1 in TFT Dimensions
Height Depth Width
Bridge (with GART Support)
12.1 in TFT Display
U.S. Metric
1.1 in
11.6 in
9.2 in
234mm
294.7mm 29mm
13.3 in TFT Dimensions
Height Depth Width
Diskette Drive
Capacity per Diskette
1.2 in
11.6 in
9.2 in
Storage Drives
3.5 in Drive LS-120 Drive
Low 720KB
234mm
294.7mm
30.5mm
Information
(High/Low)
High 1.44MB Diskette Size 3.5 in Number of LED Indicators
1 (Read/Write)
Number of Drives Supported 1 Drive Rotation (rpm) 360
Low 31 Transfer Rate (Kbps/Sec)
High 62 Bytes per Sector 512
Low 9 Sectors per Track (High/Low)
High 18 Access Times
Not Applicable
Hard Drive
Track-to-Track (ms) Head Setting (ms)
3ms
15ms Cylinders (High/Low) Not Available Number of Read/Write Heads 2
Hard Drives
DBCA-
DBCA-
Models Capacity Per Drive
20648
4.8-GB 6.4-GB 10.0-GB
206480
Drive Type U-DMA/33 U-DMA/33
DCXA-
21000
U­DMA/33
Logical Configuration
Cylinders Heads Sectors per Track Bytes per Sector
Seek Times
(Typical, including settling in ms)
Single Track
Full Stroke
10068 3 63 512
Read 13ms Write 14ms
Read
2.5ms Write
3.0ms
13424 4 63 512
Read 13ms Write 14ms
Read
2.5ms Write
3.0ms Read 23ms
Write
16383 6 63 512
Read 12ms Write 14ms
Read
2.5ms Write
3.0ms
Read
24ms 23ms Write 24ms
Transfer Rate
16.6MB/s 16.6MB/s 16.6MB/s
At interface
Hard Drives, continued
MHH20
Models
MHH20 64AT
48AT
Capacity Per Drive
4.8-GB 6.4-GB 10.0-GB
Drive Type U-DMA/33 U-DMA/33 Logical Configuration
Cylinders
Not
13424
Read 23ms Write 24ms
MHG2
102AT
U­DMA/33
16383 Heads Sectors per Track Bytes per Sector
Seek Times
(Typical, including settling in ms)
Single Track
Full Stroke
Available Not Available Not Available Not Available
Read N/A Write N/A
Read N/A Write N/A
Read N/A Write N/A
4 63 512
Read 13ms Write 14ms
Read
2.5ms Write
3.0ms Read 23ms
Write
6
63
512
Read
13ms
Write
N/A
Read
1.5ms
Write
N/A
Transfer Rate
15.8MB/s 16.6MB/s 15.8MB/s
At interface
Hard Drives, continued
DK238 A-
Models
43
Capacity Per Drive
4.3 GB
Drive Type Logical Configuration
24ms
DK228 A-65
6.4 GB(12.7mm)
Read
23ms
Write
N/A
DK239 A-
65
6.4 GB
U-
DMA/33
Cylinders Heads Sectors per Track Bytes per Sector
Seek Times
(Typical, including settling in ms)
Single Track
Full Stroke
Not Available Not Available Not Available Not Available
Read N/A Write N/A
Read N/A Write N/A
Read N/A Write N/A
13424 4 63 512
Read Write
16383
6
63
512
Read
Write
N/A
Read
Write
N/A
Transfer Rate At interface
CD ROM or DVD Drive
Models CRN-
Dimensions
Width
CD ROM Drive
(24X)
CDR-
8142B
128mm
U242Z
Not
DVD Drive (4X)
DRD-424 SD-C2202
128mm
128mm
Read
Write
N/A
Height Depth
12.7mm 129mm
Available Not Available Not Available
Weight 300g Not
Available
Rotational Speed
Typical Transfer Rate Sustained
5000RPM Not
Available
16.67MB/s 3600KB/s
Not Available Not
Available Data Transfer Rate
12.7mm 129mm
12.7mm 129mm
280g 270g
2300 RPM 2300RPM
16.6MB/s(PIO) 5400KB/s
16.7MB/s(PIO) 5400KB/s
Access Time Average
110ms Not
Available
150ms 140ms
Random Access Time
Spin Up Time
Data Buffer Capacity
5s Not
Available
1Mbit Not
Available
<15s*1 3.8s
128KB 128KB
Go back to the top of Specifications
Maintenance & Service Guide
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Illustrated Parts Catalog
Presario 1900 Series
System Unit Boards Display
Assembly Mass Storage
Devices Miscellaneous
Hardware and Plastics Kit
Miscellaneous Hardware and Plastics Wedge Kit
Miscellaneous
This section provides an illustrated parts breakdown and a reference for spare parts for the Presario 1900 Series Portable Computer.
Parts Documentation
and Software Configure to
Order
The computer (1) serial number should be provided to Compaq whenever requesting information or ordering spare parts. The serial number is located
bottom of unit.
on
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Illustrated Parts Catalog
System Unit
Boards Display Assembly Mass Storage
Devices Miscellaneous
Hardware and Plastics Kit
Parts Catalog
System Unit
Description
1. Keyboards 331419­001
U.S.
(or) 140676-
Miscellaneous Hardware and Plastics Wedge Kit
Miscellaneous Parts
Documentation and Software
Configure to Order
International
United Kingdom
001 (or) 159404­001 331419­002 (or) 140676­002 (or) 159404­002 331419­031 (or) 159404­031
Asia Pacific People's
Republic of China
France
Latin America
Japan
331419­AA1
331419­371
331419­051 (or) 140676­051 (or) 159404­051 331419­161 331419­291 (or) 159404­291 140676­061
Italy
(or) 159404­061
2. Upper CPU Cover w/Palmrest and TouchPad Spare Part No: 331423­001 or 140678-001 or 159400-001
3. Speaker Assembly w/Cable Spare Part No: 331420-001
4. Battery Pack - Li ion Spare Part No: 386500-001 or 140664-001
5.
CPU Base Assembly Enclosure with System Board and Speaker Assembly, (Bottom Plastics) Spare Part No: 331414­001 or 140671-001 or 159398-001 (model
1930)
6. CPU Base Assembly
Enclosure with Shield, (Bottom Plastics ­Not Shown) Spare Part No: 331421­001 or 140679-001
Maintenance & Service Guide
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Illustrated Parts Catalog
Presario 1900 Series
System Unit
Boards
Display Assembly Mass Storage
Devices Miscellaneous
Hardware and Plastics Kit
Miscellaneous Hardware and Plastics Wedge Kit
Miscellaneous Parts
Documentation and Software
Boards
Description Spare
Part Number
1. Processors
Pentium II/266-MHz w/512 Cache Pentium II/300-MHz w/512 Cache Celeron/266­MHz w/128K
400779-001
400780-001
102422-001
Configure to Order
Cache Celeron/300­MHz w/128K Cache Pentium II/333-MHz w/256K Cache Celeron II/333­MHz w/128 Cache Celeron II/400­MHz w/128K Cache Pentium II/300-MHz w/512 Cache Celeron II/300-
102268-001
107999-001 or 159864-001
140670-001
159865-001
140667-001
MHz w/128 Cache Pentium 333 MKz w/256c Cache Celeron II/333 MHz w/128 Cache Celeron II/400 MHz w/128 Cache Pentium II/366-MHz w/256 Cache Pentium II/400-MHz w/256 Cache
140668-001
107999-001 or 159864-001
14670-001
159865-001
159866-001
159445-001
2. Hard Drive/Battery Charger Board w/RTC Battery
3. Modem w/Shield, 56.0 Kbps Data/Fax
4. Low Voltage Differential Signal Board (For 13.3' Display Panel)
331412­001
331429­001
331411­001 or 159396­001
5. Voltage Converter Board
6. PC Card Assembly
7. Fan Assembly (Not Shown)
331413­001
102123­001
331410­001 or 159403­001
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Illustrated Parts Catalog
System Unit Boards
Display Assembly
Mass Storage Devices
Miscellaneous Hardware and Plastics Kit
Miscellaneous Hardware and Plastics Wedge Kit
Miscellaneous Parts
Documentation and Software
Configure to Order
Display Panel Assembly
Description Spare
Part Number
Display Panel Assembly w/Cable
13.3 inch TFT
Display Panel Assembly w/Cable and Connector,
12.1 inch TFT
331409­001 or 140666­001
331408­001 or 140665­001
Maintenance & Service Guide
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Illustrated Parts Catalog
Presario 1900 Series
System Unit Boards Display
Assembly
Mass Storage Devices
Miscellaneous Hardware and Plastics Kit
Miscellaneous Hardware and Plastics Wedge Kit
Miscellaneous Parts
Documentation and Software
Mass Storage Devices
Description
1. Diskette Drive w/cable
1.44 MB,
3.5 inch
2. LS-120 Drive
3. Hard Drive
Model
No.
1905, 1906, 1910, 1915, 1919 & 1920
1922 & 1925
1905, 1906,
Spare
Part
Number
331428­001
TDB
Configure to Order
4.8-GB
6.4-GB
4.0-GB
6.4-GB
10-GB
1910, 1915, 1919, & 1920
1905, 1906, 1910, 1915, 1919, & 1920
1922 & 1925
331415­001
331416­001
140672­001
140673­001
140674­001
DVD Drive w/Interface Connector
1922 & 1925
1922 & 1925
1905, 1906, 1910, 1915, 1919, & 1920
1922
331427­001
140682­002
& 1925
24X CD Drive w/cable
1905, 1906, 1910, 1915, 1919, & 1920
102122­001
TBD
1922 & 1925
Maintenance & Service Guide
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Illustrated Parts Catalog
Presario 1900 Series
System Unit Boards Display
Assembly Mass Storage
Devices
Miscellaneous Hardware and Plastics Kit
Miscellaneous Hardware and Plastics Wedge Kit
Miscellaneous Parts
Miscellaneous Hardware and Plastics Kit
Spare Part Number: 331418-001 (Models: 1905, 1906, 1910, 1915, 1919, & 1920)
Spare Part Number: 140675-001 (Models: 1900T, 1922, 1925, 1926, 1927, 1928, 1929,
1930)
Documentation and Software
Configure to Order
Description Quantity
1. Display
1 each Panel Assembly Hinge Cover, Left
2. Display
1 each Panel Assembly Hinge Cover, Right
3. CD/DVD
1 each Guide Rails
4. PC Card Placeholder
5. Display Panel Assembly Hinge Frame (Left and Right)
6. Heatspreader with Thermal Pad
12.1 inch FPC Support
1 each
1 each
2 each
1 each Bracket
(Not Shown) Keyboard
Eject Latch (Not Shown)
TouchPad Switch (Not Shown)
Scroll Button Switch (Not Shown)
Battery Eject Latch (Not
1 each
1 each
1 each
1 each Shown)
Display Screw Hole Covers (Not Shown)
Battery Knob Spring Coil (Not Shown)
Volume Switch Knob (Not Shown)
Display Eject Latch (Not
4 each
2 each
1 each
1 each Shown)
RJ11 Jack Assembly (Not Shown)
Rubber Feet (Not Shown)
1 each
2 each
Maintenance & Service Guide
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Illustrated Parts Catalog
Presario 1900 Series
System Unit Boards Display
Assembly Mass Storage
Devices
Miscellaneous Hardware and Plastics Kit
Miscellaneous Hardware and Plastics Wedge Kit
Miscellaneous Parts
Miscellaneous Hardware and Plastics Wedge Kit
Spare Part Numbers: 331424-001 (Models: 1905, 1906, 1910, 1915, 1919, &
1920)
Spare Part Numbers: 140680-001 (Models: 1900T, 1922, 1925, 1926, 1927, 1928, 1929, 1930)
Description Quantity
Documentation and Software
Configure to Order
1. Diskette Drive Shield
2. Alignment Pins (Left and Right)
3. DVD Drive Shield
4. Eject Mechanism Assembly w/Springs (Left and Right)
1 each
2 each
1 each
2 each
5. Rubber Feet
6. Wedge to Port Replicator Interface Board
7. Reinforcement Bracket
Top and Bottom Wedge Cover (Not Shown)
4 each
1 each
1 each
331425­001
System to
1 each Wedge Interface Board
Eject Plunger
2 each Knobs (Not Shown)
Plunger
2 each Spring Coil (Not Shown)
Maintenance & Service Guide
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Illustrated Parts Catalog
Presario 1900 Series
System Unit Boards Display
Assembly Mass Storage
Devices Miscellaneous
Hardware and Plastics Kit
Miscellaneous Hardware and Plastics Wedge Kit
Miscellaneous Parts
Documentation and Software
Configure to Order
Miscellaneous Parts
Description Spare
Part Number
1. AC 45W Adapter
2. Integrated 10/100BaseT Ethernet Port Replicator
Miscellaneous Screw Kit (Not Shown)
358976­001
331407­001 or 140663­001
331422­001 or 159399­001
Y Cable Assembly (Not Shown)
102422­001
Maintenance & Service Guide
117894-001 US/PR
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Illustrated Parts Catalog
Documentation and Software
Presario 1900 Series
System Unit Boards Display
Assembly Mass Storage
Devices Miscellaneous
Hardware and Plastics Kit
Miscellaneous Hardware and Plastics Wedge Kit
Miscellaneous Parts
Documentation and Software
Configure to Order
Description Spare Part Number
Quick Restore CD 1
US/PR Mexico APD PRC Korea AUS Japan UK France Italy Belgium
122314­001 122314­161 122314­371 122314­AA1 122314­AD1 122314­371 122314­291 122314­031 122314­051 122314­061 122314­AK1
Quick Restore CD 2
Reference Guide
Quick Reference Guide
QuickFind for Windows, North America, Latin America, Asia
Belgium
Not Available
Not Available
122314­KK1
Pacific QuickFind for Windows, Europe, Middle East, Africa Not Available
QuickFind is updated monthly. To complete the QuickFind part number, add the suffix from the table below for the desired month. If you do not specify the 3­digit suffix, the default is the current month in which the order is placed.
QuickFind Part Number Suffix
Suffix Month Suffix Month
-001 January -007 July
-002 February -008 August
-003 March -009 September
-004 April -010 October
-005 May -011 November
-006 June -012 December
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Illustrated Parts Catalog
Configure To Order Features
Compaq Presario 1900T Portable Computer Configure To Order Features
Processors
Celeron 400 w/DC/BGA Pentium II 400 w/256 Cache Pentium II 366
System Memory
66MHz 128 (64down + 64up) 66Mhz 192 (64down + 128up) 66Mhz 96 (64down + 32up)
Diskette Drive
Standard 3.5" Floppy LS-120 Super Drive
CD-ROM 24X
4X DVD
Hard Drive
4.8-GB
6.4-GB
10.0-GB
Miscellaneous
Miscellaneous over pack POD Label
Software Other CTO Options
Microsoft Office 2000 Professional Bundled CD AC Adapter
Briefcase External Zip Folio Case Extra SLilon for Presario 1900T Port Replicator Security Lock Xircom 10/100 NIC
Back to Models and Features
Back to Illustrated Parts Catalog
Maintenance & Service Guide
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Product Description
Presario 1900 Series
Models and Features
Controls and Lights
Status Panel Left Side
Components Right Side
Components Bottom of
Unit Left Side
and Top Wedge Components
Models and Features
Compaq Discovery 1900 Series Portable Computer
Models
Display Processor
Hard Drive
Model 1900T
12. 1" TFT or 13.3" 12. 1" TFT Intel Celeron/400-
MHz w/128K Cache or Pentium II/366-MHz w/256 Cache or Pentium II/400-MHz w/256 Cache
4.8-GB or 6.4-GB or
Model 1905 and 1906
Intel Celeron/266­MHz w/128K Cache
4.0-GB
Right Side Wedge Components
Rear Connectors
Port Replicator Connectors
<
Port Replicator Components
Power Management
Modem
CD Drive
Display
Processor
10.0-GB
56.0 Kbps PCI Data/Fax
6X-DVD or 24X CD­ROM
Model 1910
12.1" TFT or 13. 3" TFT
Intel Celeron/300­MHz w/128K Cache or PII/300-MHz w/512
56.0 Kbps PCI Data/Fax
24X CD-ROM
Model 1915
12. 1" TFT or 13.3" TFT
Pentium II/266-MHz w/512K or 256K Cache or PII/300­MHz w/512 Cache
Hard Drive Modem
DVD or CD Drive
Display
Cache
4.8-GB or 6.4-GB 4.0-GB
56.0 Kbps PCI Data/Fax or 56.0 Kbps PCI Data/Fax I
56.0 Kbps PCI Data/Fax or
56.0 Kbps PCI Data/Fax (International)
24X CD Drive or 4X DVD
Model 1919 and 1920
DVD or 24X CD Drive
Model 1922 and 1925
13. 3" TFT 12.1" TFT or 13. 3" TFT
Processor
Hard Drive Modem
Intel Celeron/300­MHz w/128K Cache or Pentium II/300-MHz w/256K Cache
Intel Celeron/300­MHz w/512K Cache or Intel Celeron/333­MHz w/128K Cache or Intel Celeron/400(128) w/DC or Pentium II/333-MHz w/256K Cache
4.0-GB or 6.4-GB 4.8-GB or 6.4-GB
K-56.0 Kbps PCI Data/Fax or
56.0 Kbps PCI
56.0 Kbps PCI Data/Fax or International
Data/Fax or
DVD Drive
56.0 Kbps PCI
Data/Fax (International)
DVD Drive DVD Drive or 24X CD-
ROM
Next Page
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Models and Features
Models and Features
Status Panel Left Side
Components
Right Side Components
Bottom of Unit
Left Side and Top Wedge Components
Right Side Wedge Components
Rear Connectors
Port
Compaq Discovery 1900 Series Portable Computer
Models
Model 1926, 1927, and
Model 1929 and 1930
1928
Display
12. 1" TFT or 13.3
13. 3" TFT
TFT
Processor
Intel Celeron/400­MHz w/128K Cache or Pentium II/333-MHz w/256K Cache
Pentium II/366-MHz w/256K Cache or Intel Celeron/400­MHz w/128K Cache or Intel Celeron/433­MHz w/128K Cache
Hard Drive Modem
4.8-GB or 6.4-GB 4.8-GB or 6.4-GB
56.0 Kbps PCI Data/Fax
56.0 Kbps PCI Data/Fax or International
CD Drive
4X DVD or 24X CD-
4X DVD
ROM
Replicator Connectors
Port Replicator Components
Power Management
Configure To Order Features (CTOs)
Maintenance & Service Guide
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Product Description
Presario 1900 Series
Models and Features
Controls and Lights
Status Panel Left Side
Components Right Side
Components Bottom of
Unit Left Side
and Top
Controls and Lights
Front of Unit
1. Display 9. TouchPad
2. Backlight Switch Button
3.Instant Internet Access Button
4.Instant Search Button
10. Left TouchPad Button
11. Power (On/Off) Light
12. Scroll (Up/Down) Button
Wedge Components
Right Side Wedge Components
Rear Connectors
Port Replicator Connectors
Port Replicator Components
Power
5. Power (On/Off) Button
6. Instant E­Commerce (or Favorite Web site) Button
7. Instant E-Mail Button
8. Keyboard
13. Battery Charge Light
14. Display Panel Release Button
15. Right TouchPad Button
16.Integrated Speakers
Management
Maintenance & Service Guide
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Product Description
Presario 1900 Series
Models and Features
Controls and Lights
Status Panel
Left Side Components
Right Side Components
Bottom of Unit
Left Side and Top Wedge Components
Right Side
Status Panel Lights
1. AC Adapter Light
2. Num Lock Light
3. Caps Lock Light
4. Scroll Lock Light
Wedge Components
Rear Connectors
Port Replicator Connectors
Port Replicator Components
Power Management
Maintenance & Service Guide
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Product Description
Presario 1900 Series
Models and Features
Controls and Lights
Status Panel
Left Side Components
Right Side Components
Bottom of Unit
Left Side and Top Wedge Components
Left Side Components
1. Security Lock
2. Air Vent
3. PC Card Slots
4. PC Card Eject Levers
5. Hard Drive
Right Side Wedge Components
Rear Connectors
Port Replicator Connectors
Port Replicator Components
Power Management
Maintenance & Service Guide
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Product Description
Presario 1900 Series
Models and Features
Controls and Lights
Status Panel Left Side
Components
Right Side Components
Bottom of Unit
Left Side and Top Wedge Components
Right Side Components
1. Battery Compartment
2. Volume Up/Down Button
3. Headphone Jack
4. Microphone Jack
5. Air Vent
Right Side Wedge Components
Rear Connectors
Port Replicator Connectors
Port Replicator Components
Power Management
Maintenance & Service Guide
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Product Description
Presario 1900 Series
Models and Features
Controls and Lights
Status Panel Left Side
Components Right Side
Components
Bottom of Unit
Left Side and Top Wedge
Bottom of Unit
1. Wedge Interface Connector
2. Keyboard Eject Switch
3. Battery Release Lever
Components Right Side
Wedge Components
Rear Connectors
Port Replicator Connectors
Port Replicator Components
Power Management
Maintenance & Service Guide
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Product Description
Presario 1900 Series
Models and Features
Controls and Lights
Status Panel Left Side
Components Right Side
Components Bottom of
Unit
Left Side and Top Wedge Components
Wedge Components
Left Side and
Top
Components
of the
Removable
Drive Wedge
1. DVD Drive or CD ROM Drive
2. Wedge Release Button
3. System to Wedge
Interface
Right Side Wedge Components
Rear Connectors
Port Replicator Connectors
Port Replicator Components
Power Management
Connector
4. Alignment
Pins
Maintenance & Service Guide
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Product Description
Presario 1900 Series
Models and Features
Controls and Lights
Status Panel Left Side
Components Right Side
Components Bottom of
Unit Left Side and
Top Wedge
Wedge Components
Right Side Components of the Removable
Drive Wedge
1. Wedge Release Button
2. Diskette Drive or LS­120 Drive Slot
Components
Right Side Wedge Components
Rear Connectors
Port Replicator Connectors
Port Replicator Components
Power Management
3. Diskette Drive or LS­120 Drive Eject Button
Maintenance & Service Guide
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Product Description
Presario 1900 Series
Models and Features
Controls and Lights
Status Panel Left Side
Components Right Side
Components Bottom of
Unit Left Side
and Top Wedge Components
Rear Connectors
1. Modem Jack
2. USB Port
3. Keyboard/Mouse Port
4. Serial Port
5. Parallel Port
6. External Monitor Port
7. AC Adapter
Right Side Wedge Components
Rear Connectors
Port Replicator Connectors
Port Replicator Components
Power Management
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Product Description
Models and Features
Controls and Lights
Status Panel Left Side
Components Right Side
Components Bottom of
Unit Left Side
and Top
Integrated 10/100BaseT
Ethernet Port Replicator
Connectors
1. Keyboard/Mouse
2. AC Adapter
3. Serial Port
4. Parallel Port
5. External Monitor Port
6. Local Area Network (LAN)
7. Keyboard/Mouse
8. USB Port
9. MIDI/Game Pad/Joystick Port
10. Security Lock
Wedge Components
Right Side Wedge Components
Rear Connectors
Port Replicator Connectors
Port Replicator Components
Power Management
Maintenance & Service Guide
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Product Description
Presario 1900 Series
Models and Features
Controls and Lights
Status Panel Left Side
Components Right Side
Components Bottom of
Unit Left Side and
Top Wedge Components
Right Side Wedge Components
CAUTION: The computer power switch
should be turned off before you connect or disconnect the port replicator. Damage may occur to the computer if it is "hot" plugged to the port replicator.
Port Replicator Components
Integrated 10/100BaseT Ethernet Port
Replicator
Components
1. Port Replicator Interface Connector
2. Port Replicator Release Button
3. Keyboard/Mouse Connector
Rear Connectors
Port Replicator Connectors
Port Replicator Components
Power Management
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Product Description
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Models and Features
Controls and Lights
Status Panel Left Side
Components Right Side
Components Bottom of
Unit Left Side and
Top Wedge Components
Power Management Settings
Compaq Presario 1900 Series Portable Computers are equipped with Advanced Power Management (APM). This management system allows you to conserve battery power and customize the power saving settings to suit your individual needs.
Power Management Settings
Sleep
Hibernation
Rebooting After a Lockup
Servicing Your Computer - Full Off Mode
Depending on your patterns of computer use, you can set different conditions, or Power Schemes, under which the computer will go into Sleep mode. The optional settings are Home/Office Desk ,
Portable/Laptop , and Always On .
From the default settings, you can change the following settings.
Right Side Wedge Components
Rear Connectors
Port Replicator Connectors
Port Replicator Components
Power Management
When the computer goes into Sleep (Standby) mode
When the screen times out and goes blank
When the hard drive slows down
NOTE:
The setting for the hard drive must be less than or equal to the setting for the computer.
If you are connected to a network, Compaq recommends you set System Standby to
IMPORTANT:
Never .
Sleep
Sleep mode is a low power mode, also referred to as Standby mode.
CAUTION: While in Sleep mode, your computer will maintain system information and open
files. Unsaved information will be lost if you turn off your system prior to system wake­up, or if you lose power while using the AC adapter .
Hibernation Mode
Hibernation mode occurs by pressing the Power button once. Your computer saves the content of your computer
memory to the hard drive. This is followed by the computer turning off.
The following table shows the conditions and indicators for getting in and out of the various power modes: Sleep, Hibernation, and Off.
Mode To Start To End Indicators Sleep
Manual - Fn+F4 key combination
Press any key or move the
Flashing Power LED
mouse
Time-Out Default ­15 minutes. If using battery power, system will not go to Sleep if on AC power
Hibernate
Manual - Press Power Button once
Press Power button once
No Power LED, blank screen
Time Out Default - if low battery or after 1 hour of Sleep (system will not Hibernate if on AC power)
Off
Perform normal Windows shutdown using the Start button, or press and hold down the Power button for 4 seconds
Rebooting After a Lockup
Press Power button once
No Power LED, blank screen
Occasionally you may encounter a non-working keyboard or a locked screen. To restart your computer, press and hold down the Power button for at least four seconds. This will cause a manual shutdown. Press the
Power button once to start the computer.
If the computer still does not restart, follow these steps:
1. Press the Power button and hold it for four seconds to shut the computer down.
2. Remove the battery and unplug the AC power for at least 30 seconds.
3. Reinsert the battery or reconnect AC power and press the Power button once to restart.
Full Off (Main Power Off) Mode
If you need to install or replace components in your computer, you must turn the computer off completely . Follow the instructions above for putting the computer into Standard Off mode. Unplug the computer electrical cord from the outlet and remove the battery if installed.
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
This section explains the removal and replacement procedures for the computer.
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive Keyboard Memory
Module Modem
Serial Number
Report the computer serial number to Compaq when requesting information or ordering spare parts. The serial number is located on
bottom of unit.
Heatspreader Processor Display Panel
Assembly Upper CPU
Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
Converter Board
Low Voltage Differential Signal Board
Fan Assembly System Board Speaker
Assembly Disassembling
the Wedge DVD or CD
Drive System to
Wedge Interface Board
Diskette Drive Wedge to Port
Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic device exposed to electrostatic discharge (ESD) may not be affected at all and will work perfectly throughout a normal cycle. Although it may function normally for a while, then degrade in the internal layers, reducing its life expectancy.
Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Generating Static
The table shows how different activities generate static electricity at different electrostatic voltage levels.
Typical Electrostatic Voltages
Relative Humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tubes 2,000 V 700 V 400 V Removing DIPS from vinyl trays 11,500 V 4,000 V 2,000 V Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V Removing bubble pack from PCBs 26,000 V 20,000 V 7,000 V Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V NOTE: 700 volts can degrade a product.
Return to Removal & Replacement Procedures
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replcement Procedures
Service Considerations
Listed below are some of the considerations that you should keep in mind during the disassembly and assembly of the computer.
Tool and Software Requirements
To service the computer, you need the following:
5 millimeter nut drivers (for screwlocks and standoffs)
Small, Phillips (P-Zero) screwdriver
Small, standard screwdriver
Small, pair of tweezers
Diagnostics software
Screws
The screws used in the computer are not interchangeable. If an incorrect screw is used during the reassembly process, it can damage the unit. Compaq strongly recommends that all screws removed during disassembly be kept with the part that was removed, then returned to their proper locations.
IMPORTANT:
placed away from the work area to prevent damage.
Return to Removal & Replacement Procedures
As each subassembly is removed from the computer, it should be
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Cables and Connectors
Most cables used throughout the unit are ribbon cables. Cables must be handled with extreme care to prevent damage. Apply only the tension required to seat or unseat the cables during insertion or removal from the connector. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing the cables, and ensure that the cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced.
Cables
Use the following precautions when handling cables to avoid damage to the cable or computer:
Always handle cables by their connectors.
Avoid bending, twisting, or pulling on the cables.
Apply minimum required force when seating or unseating the cables from their
connectors.
Place the cables in such a manner that they cannot be caught or snagged by parts being
removed or replaced.
Handle flex cables with extreme care; they can tear easily.
CAUTION: When serving these computers, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can cause severe damage to the unit.
Select the desired illustration
Removing a cable from a ZIF Connector .
The cable position for the
speaker assembly.
Plastic Parts
Plastic parts can be damaged by the use of excessive force during disassembly and reassembly. When handling the plastic parts, use care. Apply pressure only at the points designated in the maintenance instructions.
Return to Removal & Replacement Procedures
Maintenance & Service Guide
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
ZIF Connector
Presario 1900 Series
The computer uses a zero insertion force (ZIF) connector for the keyboard cable to the system board. To remove a cable from a ZIF connector, lift both corners of the ZIF connector and slide simultaneously with constant light force.
CAUTION: A ZIF
connector and its attached cable can be easily damaged. Handle only the connector slide when removing or replacing a cable. Never pull or twist on the cable while it is connected.
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Speaker Assembly
The cable position for the speaker assembly.
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive Keyboard
Preparing the Computer for Disassembly
Before beginning removal and replacement procedures, complete the following procedures:
1. Disconnect AC power and any external devices.
2. Remove the battery pack.
3. Remove any PC Cards.
4. Remove the wedge.
The battery pack should be removed before performing any internal maintenance on
IMPORTANT:
the computer.
Memory Module
Modem Heatspreader Processor Display Panel
Assembly Upper CPU
Cover with Palmrest and TouchPad
Hard Drive/ Battery
WARNING: Metal objects can damage the battery pack as well as the battery contacts in
the battery compartment. To prevent damage, do not allow metal objects to touch the battery contacts. Place only the battery pack for the Compaq Presario 1900 Series Portable Computers into the battery compartment. Do not force the battery pack into the bay if insertion does not occur easily.
CAUTION: Do not crush, puncture, or incinerate the battery pack. Do not open a battery
pack, as this damages the pack, makes it unusable, and exposes potentially harmful battery components. There are no field-serviceable parts located inside the battery pack.
Charger Board Converter
Board Low Voltage
Differential Signal Board
Fan Assembly System Board Speaker
Assembly Disassembling
the Wedge DVD or CD
The Compaq Presario 1900 Series Portable Computers have several screws of various sizes which are not interchangeable. Care must be taken during reassembly to ensure that the
NOTE:
correct screws are used in their correct location. During removal please keep respective screws with their associate sub-assembly.
Drive System to
Wedge Interface Board
Diskette Drive Wedge to Port
Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack
Hard Drive Keyboard Memory Module Modem Heatspreader
Removing the Battery Pack
To remove the battery pack, complete the following steps:
Prepare the
1.
computer for disassembly.
2. Turn the unit
over.
3. Slide the battery
pack release button located in the center of the bottom of the unit.
Processor Display Panel
Assembly Upper CPU
Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
Converter Board
Low Voltage Differential Signal Board
4. Locate the
battery pack on the right, place your thumb in the groove, and pull the battery pack forward from the unit.
To replace the battery pack, complete the following step.
Insert the battery pack into the chassis slot located on the right side of the unit and push in.
Fan Assembly System Board Speaker
Assembly Disassembling
the Wedge DVD or CD
Drive System to
Wedge Interface Board
Diskette Drive Wedge to Port
Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack
Hard Drive
Keyboard Memory
Module Modem
Removing the Hard Drive
To remove the hard drive, complete the following steps:
1. Prepare the
computer for disassembly .
2. Turn the unit
over and remove the screw (located in the right corner) from the hard drive.
3. Pull the hard
drive from the chassis slot.
Heatspreader Processor Display Panel
Assembly Upper CPU
Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
Converter Board
To replace the hard drive, reverse the previous procedures.
Low Voltage Differential Signal Board
Fan Assembly System Board Speaker
Assembly Disassembling
the Wedge DVD or CD
Drive System to
Wedge Interface Board
Diskette Drive Wedge to Port
Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive
Keyboard
Memory Module
Modem Heatspreader
Removing the Keyboard
To remove the keyboard, complete the following steps:
1. Prepare the
computer for disassembly.
2. Partially close
the unit and place it on its side.
3. Slide the
keyboard eject switch located in the center of the bottom of the unit to the right to release the keyboard.
Processor Display Panel
Assembly Upper CPU
Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
Converter Board
Low Voltage Differential
Next Step
Signal Board Fan Assembly System Board Speaker
Assembly Disassembling
the Wedge DVD or CD
Drive System to
Wedge Interface Board
Diskette Drive Wedge to Port
Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Removing the Keyboard, continued
4. Place the unit right side
up.
Gently lift up the front of the keyboard using tweezers. Disconnect the flex cables from the ZIF connectors on the system board.
To remove a cable from a ZIF connector, lift both corners of the ZIF
NOTE:
slide simultaneously with constant light force and then remove the cable.
5. Lift the keyboard out of the chassis.
To replace the keyboard, reverse the above procedures.
connector and
Return to
Removal and Replacement Procedures.
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive Keyboard
Memory
Removing the Memory Module
To remove the memory module, complete the following steps:
Prepare the
1.
computer for disassembly.
2. Release and lift
up the keyboard.
Module
Modem Heatspreader Processor Display Panel
Assembly Upper CPU
Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
3. Pull side levers to release the memory module, then unplug the memory module from the system board.
To replace the memory module, reverse the previous procedures.
Converter Board
Low Voltage Differential Signal Board
Fan Assembly System Board Speaker
Assembly Disassembling
the Wedge DVD or CD
Drive System to
Wedge Interface Board
Diskette Drive Wedge to Port
Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive Keyboard Memory
Module
Modem
Removing the Modem
To remove the modem, complete the following steps:
1. Prepare the
computer for disassembly.
2. Release and lift
up the keyboard.
3. Remove two
screws securing the modem and pull the modem off the connector on the system board.
Heatspreader Processor
Display Panel Assembly
Upper CPU Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
Converter
Next Step
Board Low Voltage
Differential Signal Board
Fan Assembly System Board Speaker
Assembly Disassembling
the Wedge DVD or CD
Drive System to
Wedge Interface Board
Diskette Drive Wedge to Port
Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Removing the Modem, continued
4. Disconnect the modem cable from the modem and lift the modem from the chassis.
To replace the modem, reverse the previous procedures.
Return to
Removal & Replacement Procedures.
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive Keyboard Memory
Module
Removing the Heatspreader with Thermal Pad
To remove the heatspreader with thermal pad, complete the following steps:
Prepare the
1.
computer for disassembly.
2. Release and lift
the keyboard.
Modem
Heatspreader
Processor Display Panel
Assembly Upper CPU
Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
Converter
3. Remove four screws from the heatspreader with thermal pad and lift out of the chassis.
When replacing the heatspreader, ensure that
NOTE:
the thermal pad under the heatspreader is properly
Board Low Voltage
Differential Signal Board
Fan Assembly System Board Speaker
Assembly Disassembling
the Wedge DVD or CD
Drive System to
replaced.
Next Step
Wedge Interface Board
Diskette Drive Wedge to Port
Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive Keyboard Memory
Module
Removing the Modem Cover
To remove the heatspreader with thermal pad, complete the following steps:
Prepare the
1.
computer for disassembly.
2. Release and lift
the keyboard.
Modem
Heatspreader
Processor Display Panel
Assembly Upper CPU
Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
Converter Board
3. Remove the
heatspreader with thermal pad.
4. Remove two screws from the modem cover and lift out of chassis.
Next Step
Low Voltage Differential Signal Board
Fan Assembly System Board Speaker
Assembly Disassembling
the Wedge DVD or CD
Drive System to
Wedge Interface Board
Diskette Drive Wedge to Port
Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive Keyboard Memory
Module
Removing the Fan Mounting Bracket and Disconnecting the Fan Cable
To remove the heatspreader with thermal pad, complete the following steps:
Prepare the
1.
computer for disassembly.
Modem
Heatspreader
Processor Display Panel
Assembly Upper CPU
Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
Converter Board
Low Voltage Differential
2. Release and lift
the keyboard.
3. Remove the
heatspreader with thermal pad.
4. Remove the
modem cover.
5. Remove two screws from the
fan mounting
bracket, disconnect
fan cable, and lift out of
Signal Board Fan Assembly System Board Speaker
Assembly Disassembling
the Wedge DVD or CD
Drive System to
Wedge Interface Board
Diskette Drive
chassis.
To replace the heatspreader with thermal pad, reverse the previous procedures.
Return to Removal Sequence Index
Wedge to Port Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive Keyboard Memory
Module
Removing the Processor
To remove the processor, complete the following steps:
1. Prepare the computer
for disassembly.
2. Release and lift the
keyboard.
3. Remove the
heatspreader with thermal pad.
4. Remove two screws that
Modem Heatspreader
Processor
Display Panel Assembly
Upper CPU Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
Converter
secure the processor to the system board.
IMPORTANT:
The bottom of the processor contains socket pins which can be easily damaged, if not properly
Board Low Voltage
Differential Signal Board
Fan Assembly System Board Speaker
Assembly Disassembling
the Wedge DVD or CD
Drive System to
Wedge Interface Board
Diskette Drive Wedge to Port
Replicator Interface
removed.
WARNING:
The Pentium II processor may be very hot when the unit has been running. Allow the processor to cool before handling it.
Insert a small blade
5.
screw driver under the right side of the processor. Gently lift up the left side of the processor while rocking up and down the right side, until the it releases from the socket. This is necessary to prevent damage to the socket pins.
Board
How to use Processor Jig
To replace the processor complete the following steps:
1. Align the processor
over the socket using the screw holes as a guide. Apply equal pressure on both sides of the processor over the socket (left side).
2. Replace two screws.
3. Replace the
heatspreader with thermal pad.
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive Keyboard Memory
Module Modem Heatspreader Processor
Display Panel Assembly
Upper CPU
Removing the
13.3" Display Panel Assembly
To remove the 13.3" display panel assembly, complete the following steps:
1. Prepare the
computer for disassembly.
2. Remove the
keyboard.
3. Close the display
panel assembly to access the hinge covers from the rear of the unit. Using tweezers, gently lift from the bottom edge of the hinge covers. Lift the hinge covers off the unit.
Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
Converter Board
Low Voltage Differential Signal Board
Fan Assembly System Board
Use a pair of tweezers to properly
NOTE:
remove the display hinges from the unit.
Next Step
Speaker Assembly
Disassembling the Wedge
DVD or CD Drive
System to Wedge Interface Board
Diskette Drive Wedge to Port
Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Removing the 13.3" Display Panel Assembly, continued
4. Open the
display panel assembly and remove the screw from the backlight cable. Disconnect the backlight cable from the ZIF connector on the system board.
Next Step
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Removing the
13.3" Display Panel Assembly, continued
5. Disconnect the data
cable from the LIF connector on the Low Voltage Differential Signal (LVDS) board.
Next Step
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Removing the
13.3" Display Panel Assembly, continued
6. Close the display panel
assembly.
7. Remove the hinge
screws on each side and a clamp (right side) on top of the base pan assembly.
Next Step
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Removing the
13.3" Display Panel Assembly, continued
8. Remove three hinge
screws (rear of unit) from each side of the base pan assembly.
Next Step
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Removing the
13.3" Display Panel Assembly, continued
9. Gently pull the flex
cables attached to the display panel assembly through the slot on the Upper CPU cover and remove the display assembly with flex cables attached from the chassis.
To replace the display panel assembly, reverse the previous procedures.
Return to
Removal and Replacement Procedures.
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive Keyboard Memory
Removing the Upper CPU Cover with Palmrest and TouchPad
To remove the Upper CPU Cover with Palmrest and TouchPad, complete the following steps:
1. Prepare the
computer for disassembly.
2. Remove the
keyboard.
Module Modem Heatspreader Processor Display Panel
Assembly
Upper CPU Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
Converter Board
3. Remove the
Heatspreader.
4. Remove the
display assembly with flex cables attached.
5. Remove four
screws located at the top of the Upper CPU Cover with Palmrest and TouchPad.
6. Remove a fifth
screw located just to the top right of the fan (not shown).
Low Voltage Differential Signal Board
Fan Assembly System Board Speaker
Assembly Disassembling
the Wedge DVD or CD
Drive System to
Wedge
Next Step
Interface Board
Diskette Drive Wedge to Port
Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Removing the Upper CPU Cover with Palmrest and TouchPad, continued
6. Turn the unit upside
down.
7. Remove two rubber
feet and seven screws located at the bottom of the unit which secures the Upper CPU Cover with Palmrest and TouchPad.
8. Remove two screws on
the rear of the unit.
Next Step
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Removing the Upper CPU Cover with Palmrest and TouchPad, continued
9. Turn the unit right side
up.
10. Disconnect the
TouchPad cable from the connector on the system board.
To replace the Upper CPU Cover with Palmrest and TouchPad, reverse the previous procedures.
Return to
Removal & Replacement Procedures.
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive Keyboard Memory
Module Modem
Removing the Hard Drive/Battery Charger Board
To remove the hard drive/battery charger board, complete the following steps:
Prepare the computer for
1.
disassembly.
2. Remove the keyboard.
3. Remove the heatspreader.
4. Remove the display
assembly with flex cables attached.
Heatspreader Processor Display Panel
Assembly Upper CPU
Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
Converter Board
Low Voltage
5. Remove the Upper CPU
Cover with Palmrest/TouchPad/Fan.
6. Remove four screws from
the hard drive/battery charger board located front center portion of the chassis.
To replace the hard drive/battery charger board reverse the previous procedures.
Differential Signal Board
Fan Assembly System Board Speaker
Assembly Disassembling
the Wedge DVD or CD
Drive System to
Wedge Interface Board
Diskette Drive Wedge to Port
Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive Keyboard Memory
Module
Removing the Converter Board
To remove the converter board, complete the following steps:
1. Prepare the
computer for disassembly.
2. Remove the
keyboard.
3. Remove the
display panel assembly.
Modem Heatspreader Processor Display Panel
Assembly Upper CPU
Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
Converter Board
4. Remove the
Upper CPU cover with Palmrest Cover and TouchPad.
5. Remove the
hard drive.
6. Remove the
modem.
7. Pull and lift the
converter board from the system board connector and remove from the chassis.
Low Voltage Differential Signal Board
Fan Assembly
System Board
Speaker Assembly
Disassembling the Wedge
DVD or CD Drive
System to
To replace the converter board, reverse the previous procedures.
Wedge Interface Board
Diskette Drive Wedge to Port
Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive Keyboard Memory
Module
Removing the Low Voltage Differential Signal (LVDS) Interface Board
To remove the LVDS Interface Board, complete the following steps:
1. Prepare the
computer for disassembly.
2. Remove the
keyboard.
Modem Heatspreader Processor Display Panel
Assembly Upper CPU
Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
Converter
3. Remove the
heatspreader.
4. Remove the two
screws from the LVDS Interface Board and lift from the chassis.
To replace the LVDS Interface Board reverse the previous procedures.
Board
Low Voltage Differential Signal Board
Fan Assembly System Board Speaker
Assembly Disassembling
the Wedge DVD or CD
Drive System to
Wedge Interface Board
Diskette Drive Wedge to Port
Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive Keyboard Memory
Removing the Fan Assembly
To remove the fan assembly, complete the following steps:
Prepare the
1.
computer for disassembly.
2. Remove the
keyboard.
3. Remove the
hard drive.
Module Modem Heatspreader Processor Display Panel
Assembly Upper CPU
Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
Converter Board
Low Voltage Differential
4. Remove the
display panel assembly.
5. Remove the
upper CPU cover with palmrest cover and
TouchPad.
6. Remove the
modem.
7. Remove the
system board.
8. Disconnect the
fan cable and lift the fan assembly from the slot on the system board.
Signal Board
Fan Assembly
System Board Speaker
Assembly Disassembling
the Wedge DVD or CD
Drive System to
Wedge Interface Board
To replace the fan assembly, reverse the above procedures.
Diskette Drive Wedge to Port
Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive Keyboard Memory
Removing the System Board
To remove the system board, complete the following steps:
1.
Prepare the computer for
disassembly.
2. Remove the keyboard.
3. Remove the display panel
assembly.
4. Remove the heatspreader.
5. Remove the processor.
Module Modem Heatspreader Processor Display Panel
Assembly Upper CPU
Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
Next Step
Converter Board
Low Voltage Differential Signal Board
Fan Assembly
System Board
Speaker Assembly
Disassembling the Wedge
DVD or CD Drive
System to Wedge Interface Board
Diskette Drive Wedge to Port
Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
6. Remove the Upper CPU
cover with Palmrest Cover and TouchPad.
7. Remove the hard drive.
8. Remove the modem.
9. Remove the hard
drive/battery charger board.
10. Remove the converter
board.
11. Remove the PC Card
Slot.
Next Step
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
12. Remove two screws
from the Display Panel Assembly Hinge Bracket with hinge to base ground clip and lift off the chassis.
Next Step
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
13. Remove the left hinge
bracket before removing the converter board.
14. Remove 1 screw at the
right lower corner of the converter board.
15. Lift the RJ11 connector
off the guide posts located on the right side on the chassis.
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive Keyboard Memory
Module
Removing the Speaker Assembly
To remove the speaker assembly, complete the following steps:
Prepare the
1.
computer for disassembly.
2. Remove the
keyboard .
3. Remove the
display panel assembly.
Modem Heatspreader Processor Display Panel
Assembly Upper CPU
Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
Converter Board
4. Remove the
Upper CPU cover with Palmrest Cover and TouchPad.
5. Remove two
screws from the speaker assembly, disconnect the speaker cables from the system board, and lift out of the unit.
To replace the speaker assembly, reverse the previous procedures.
Low Voltage Differential Signal Board
Fan Assembly System Board
Speaker Assembly
Disassembling the Wedge
DVD or CD Drive
System to Wedge Interface Board
Diskette Drive Wedge to Port
Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive Keyboard Memory Module Modem
Disassembling the Removable Drive Wedge
1. Prepare the
computer for disassembly.
2. Push the levers
located on each side of the wedge and lift the wedge off the connector on the bottom of the unit.
Next Step
Heatspreader Processor Display Panel
Assembly Upper CPU
Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
Converter Board
Low Voltage Differential Signal Board
Fan Assembly System Board Speaker
Assembly
Disassembling the Wedge
DVD or CD Drive
System to Wedge Interface Board
Diskette Drive Wedge to Port
Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Disassembling the Removable Drive Wedge, continued
3. Remove eleven screws
from the top of the wedge cover.
Next Step
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Disassembling the Removable Drive Wedge, continued
4. Remove three screws
from the base enclosure of the wedge and lift off the wedge cover.
Next Step
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Disassembling the Removable Drive Wedge, continued
5. Remove two alignment
pins from the rear of the base enclosure of the wedge.
Next Step
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Disassembling the Removable Drive Wedge, continued
6. Remove the
reinforcement bracket from the front of the wedge.
Next Step
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive Keyboard Memory
Module Modem Heatspreader Processor Display Panel
Assembly
Removing the DVD or CD­ROM Drive
To remove the CD-ROM or the DVD Drive with shield attached, complete the following steps:
1. Prepare the
computer for disassembly.
2. Disassemble the
wedge.
3. Remove two
screws at the rear of the CD­ROM or DVD Drive and lift the CD-ROM or DVD Drive with shield attached off the connector wedge.
Upper CPU Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
Converter Board
Low Voltage Differential Signal Board
Fan Assembly
To replace the CD-ROM or DVD Drive with shield attached, reverse the previous procedures.
Next Step
System Board Speaker
Assembly Disassembling
the Wedge
DVD or CD­ROM Drive
System to Wedge Interface Board
Diskette Drive Wedge to Port
Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Removing the DVD or CD-ROM Drive, continued
To remove the CD-ROM or DVD Drive
the following step:
4. Remove the screw which secure the CD-ROM or DVD
Drive
To replace the CD-ROM or DVD Drive shield, reverse the previous procedure.
shield.
shield perform
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive Keyboard Memory
Removing the System to Wedge Interface Board
To remove the System to Wedge Interface board , complete the following steps:
1. Prepare the
computer for disassembly.
2. Disassemble the
wedge.
Module Modem Heatspreader Processor Display Panel
Assembly Upper CPU
Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
3. Remove two
To replace the System to Wedge Interface board , reverse the previous procedures.
standoffs from the System to Wedge Interface board and lift the board from the wedge.
Converter Board
Low Voltage Differential Signal Board
Fan Assembly System Board Speaker
Assembly Disassembling
the Wedge DVD or CD
Drive
System to Wedge Interface Board
Diskette Drive Wedge to Port
Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive Keyboard Memory
Removing the Diskette Drive or the LS-120 Drive
To remove the Diskette Drive or the LS-120 Drive with shield attached, complete the following steps:
1. Prepare the
computer for disassembly.
2. Disassemble the
wedge.
Module Modem Heatspreader Processor Display Panel
Assembly Upper CPU
Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
Converter
3. Remove three
screws which secure the Diskette Drive or LS-120 Drive with shield attached to the base enclosure of the wedge.
4. Lift the Diskette
Drive or the LS­120 Drive with shield attached from the unit.
To replace the Diskette Drive or LS-120 Drive with shield attached, reverse the previous procedures.
Board Low Voltage
Differential Signal Board
Fan Assembly System Board Speaker
Assembly Disassembling
the Wedge DVD or CD
Drive System to
Next Step
Wedge Interface Board
Diskette Drive
Wedge to Port Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
To remove the Diskette Drive or the LS-120 Drive shield,
perform the following step:
Remove the screw from each side of the Diskette Drive or the LS­120 Drive shield and lift off.
To replace the Diskette Drive or the LS-120 Drive shield , reverse the previous procedure.
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive Keyboard Memory
Removing the Wedge to the Port Replicator Interface Board
To remove the Wedge to the Port Replicator Interface board, complete the following steps:
1. Prepare the
computer for disassembly.
Module Modem Heatspreader Processor Display Panel
Assembly Upper CPU
Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
Converter Board
Low Voltage
2. Disassemble the
wedge.
3. Remove the
CD ROM Drive or the DVD Drive with shield attached from the unit.
4. Remove the
Diskette Drive or the LS-120 Drive with shield attached from the unit.
Differential Signal Board
Fan Assembly System Board Speaker
Assembly Disassembling
the Wedge DVD or CD
Drive System to
Wedge Interface
5. Remove two
standoffs from the Wedge to the Port Replicator Interface board and lift the board from the unit.
To replace the Wedge to Port Replicator Interface board, reverse the previous procedures.
Board Diskette Drive
Wedge to Port Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive Keyboard Memory
Lock Processor Step 1
Locking the Processor
Refer to the illustrations at left to verify. Follow these steps to lock processor:
1. Place the Jig Block on the
CPU frame in the lower right­hand corner. Make sure that the block is fully seated. The handle must be at a 45 degree angle (as illustrated) when installing the Jig block.
2. Twist handle 90 degrees clockwise to unlock processor.
Module Modem Heatspreader Processor Display Panel
Assembly Upper CPU
Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
To unlock processor
Lock Processor Step 2
Converter Board
Low Voltage Differential Signal Board
Fan Assembly System Board Speaker
Assembly Disassembling
the Wedge DVD or CD
Drive System to
Wedge Interface Board
Diskette Drive Wedge to Port
Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Removal and Replacement Procedures
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Hard Drive Keyboard Memory
Module
Unlock Processor Step 1
Unlocking the Processor
Refer to the illustrations at left to verify. Follow these steps to lock processor:
1. Place the Jig Block on the
CPU frame in the lower left­hand corner. Make sure that the block is fully seated. The handle must be at a 45 degree angle (as illustrated) when installing the Jig block.
2. Twist handle 90 degrees counter clockwise to unlock processor.
Modem Heatspreader Processor Display Panel
Assembly Upper CPU
Cover with Palmrest and TouchPad
Hard Drive/ Battery Charger Board
Converter
To lock processor
Unlock Processor Step 2
Board Low Voltage
Differential Signal Board
Fan Assembly System Board Speaker
Assembly Disassembling
the Wedge DVD or CD
Drive System to
Wedge Interface Board
Diskette Drive Wedge to Port
Replicator Interface Board
How to use Processor Jig
Maintenance & Service Guide
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Troubleshooting
Presario 1900 Series
Preliminary Steps
Clearing the Power-On Password
Power-On Self Test (POST)
Compaq Diagnostics
Diagnostic Error Codes
Troubleshooting Without Diagnostics
This section covers troubleshooting information for the Compaq Presario 1900 Series Portable Computers. The basic steps in troubleshooting include:
1. Follow the
Preliminary Steps.
2. Run the Power-On
Self-Test (POST).
3. Follow the recommended actions described in the diagnostic tables, if you are unable to run POST
Solving Minor Problems
Contacting Compaq Support
or if POST displays an error message.
When following the recommended actions in the Sections on POST and
Diagnostic Error Codes perform them in
the order listed. Rerun POST after each recommended action until the problem is solved and no error message occurs. Once the problem is solved, do not complete the remaining recommended actions.
If the problem is intermittent, check the
NOTE:
computer several times to verify that the problem is solved.
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Troubleshooting
Preliminary Steps
Before running POST, complete the following preliminary steps:
1. If a power-on password has been established, type the password and press the
Enter key. If the password is not known, clear the password.
2. Run Compaq diagnostics.
3. Turn off the computer and its external devices.
4. Disconnect any external devices that you do not want to test. Do not disconnect the
printer if you want to test it or use it to log error messages.
If the problem only occurs when an external device is connected to the computer, the problem may be related to
IMPORTANT:
the external device or its cable. Verify this by running POST with and without the external device connected.
5. Install loopback plugs in the serial and parallel connectors if you would like to test
these ports.
6. Ensure the hard drive is installed in the computer.
7. Ensure that the battery pack is inserted in the computer and the computer is
connected to an external AC power source.
When the preliminary steps are completed, you are ready to run
POST.
Maintenance & Service Guide
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Troubleshooting
Presario 1900 Series
Clearing the Power-on Password
Clearing the power-on password requires removing all Setup attributes that are programmed in the CMOS.
If the password is not known, clear it by performing the following steps:
Turn off the computer.
1.
2. Disconnect the power
cord.
3. Remove the battery
pack .
4. Remove the keyboard.
5. Disconnect the
backlight cable from the connector on the system board.
6. Using a conductive
piece of material (piece of wire or tool) simultaneously make contact with the two pads located at R37 on the system board or remove the RTC battery located under the battery charger
board for 5 seconds.
The password, together with other Setup attributes, will be cleared.
7. Reassemble the
computer.
8. Turn on the computer
to verify that the power­on password has been cleared. If it has not been cleared, repeat Steps 1 through 7.
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Troubleshooting
Running POST
To run POST, complete the following steps:
Turn off the computer, then turn on the computer.
If POST does not detect any errors, the computer will not beep. This indicates successful completion of POST test. POST has run successfully and boots from the hard drive (or from a bootable diskette if one is installed in the diskette drive).
If POST detects errors, the errors are indicated by screen and/or audible messages. Refer to "Power-On Self-Test (POST) Codes" in the tables for a list of POST codes and their relevant descriptions.
If the system is not functioning well enough to run POST, or if the display is not functioning
NOTE:
well enough to show POST error messages, refer to the Troubleshooting tables.
Power-On Self-Test Messages
102-System Board Failure
Probable Cause Recommended Action
DMA, timers, etc. Replace the system board.
162-System Options Not Set
Probable Cause Recommended Action
Configuration incorrect Run Computer Setup. CMOS reflects that an invalid
Run Computer Setup.
configuration has been set. RAM failure 1. Replace the memory modules.
2. Replace the system board.
Memory test data error 1. Replace the memory modules.
2. Replace the system board.
XX000YZZ RAM failure Replace the system board.
XX000YZZ 201-Memory Error
Probable Cause Recommended Action
301-Keyboard Error
Probable Cause Recommended Action Keyboard failure 1. Ensure the keys are not depressed during POST.
2. Reconnect the keyboard with the computer off.
3. Replace the keyboard.
304-Keyboard or System Unit Error
Probable Cause Recommended Action Keyboard or system board error 1. Replace the keyboard.
2. Replace the TouchPad or mouse.
3. Replace the system board.
601-Diskette Controller Error
Probable Cause Recommended Action Mismatch in drive type or failure in the
1. Run Computer Checkup (TEST).
diskette controller
2. Check and/or replace cables.
3. Replace the system board.
605-Diskette Drive Error
Probable Cause Recommended Action Mismatch in drive type Run Computer Setup.
1780-Primary Hard Drive 0 Failure
Probable Cause Recommended Action Disk 0 failed to respond 1. Run Computer Checkup (TEST).
2. Replace the hard drive.
Hard drive format error 1. Run Computer Checkup (TEST).
2. Replace the hard drive.
1782-Hard Drive Controller
Probable Cause Recommended Action Hard drive controller failure 1. Run Computer Setup.
2. Replace the hard drive.
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Troubleshooting
Diagnostic Error Codes
Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. These error codes help identify possibly defective subassemblies.
The following tables list error codes, a description of the error condition, and the action required to resolve the error condition.
IMPORTANT:
Retest the system after completing each step. If the problem is resolved, do not proceed with the remaining steps.
For the removal and replacement of a particular subassembly, see the section for Removal and Replacement Procedures.
Select error codes by number or type:
101 through 114 Processor Test 200 through 215 Memory Test 300 through 304 Keyboard Test 401 through 403 Parallel Printer Test 600 through 699 Diskette Drive or LS-120 Test 1101 Serial Test 1701 through 1736 Hard Drive Test 501 through 516 Video Test 2402 through 2456 Audio Test 2458 through 2480 Touch Pad Pointing Device Test 3206 CD/DVD Test 8601 through 8602 3301 through 6623
Processor Test Error Codes
Error Code
101-xx 102-xx Coprocessor or Weitek Error 1. Run the Configuration and Diagnostics
CPU test failed Replace the processor and retest.
Description Recommended Action
Utilities.
2. Replace the processor board and retest. 103-xx DMA page registers test failed Replace the system board and retest. 104-xx Interrupt controller master test failed 105-xx Port 61 error 106-xx Keyboard controller self-test failed 107-xx CMOS RAM test failed 108-xx CMOS interrupt test failed 109-xx CMOS clock test failed 110-xx Programmable timer load data test
failed 113-xx Protected mode test failed 114-01 Speaker test failed 1. Check system configuration.
2. Verify cable connections to speaker.
3. Replace the system board and retest.
Memory Test Error Codes
200 -xx Memory machine ID test failed 1. Flash the system ROM and retest. 202-xx Memory system ROM checksum failed
2. Replace the system board and retest.
203-xx Write/Read test failed 1. Remove the memory module and retest. 204-xx Address test failed 211-xx Random pattern test failed 214-xx Noise test failed 215-xx Random address test failed
Keyboard Test Error Codes
300 -xx Failed ID Test 1. Check the keyboard connection. If
301-xx Failed Selftest/Interface Test
302-xx Failed Individual Key Test
304-xx Failed Keyboard Repeat Test
Parallel Printer Test Error Codes
401 -xx Printer failed or not connected 1. Connect the printer. 402-xx Failed Port Test
403-xx Printer pattern test failed
2. Install a new memory module and retest.
disconnected, turn off the computer and connect the keyboard.
2. Replace the keyboard and retest.
3. Replace the system board and retest.
2. Check power to the printer.
3. Install the loop-back connector and retest.
4. Check port and IRQ configuration.
5. Replace the system board and retest.
600 -xx 601-xx
602-xx 603-xx 604-xx
605-xx 606-xx 609-xx 610-xx 697-xx 698-xx
699-xx
Diskette Drive Test
Diskette ID drive types test
failed
Diskette format failed
Diskette read test failed
Diskette write, read, compare test
failed
Diskette random read test failed
Diskette ID media failed
Diskette speed test failed
Diskette reset controller test failed
Diskette change line test failed
Diskette type error
Diskette drive speed not within limits
Diskette drive/media ID error 1. Replace media.
1. Replace the diskette media and retest.
2. Check and/or replace the diskette power and signal cables and retest.
3. Replace the diskette drive and retest.
4. Replace the system board and retest.
2. Run the Configuration and Diagnostics Utilities.
1101-xx
1701-xx 1702-xx
1703-xx 1704-xx
1705-xx 1706-xx 1707-xx 1708-xx 1709-xx 1710-xx
Serial Test Error Codes
Serial port test failed 1. Check port configuration
2. Replace the system board and retest.
Hard Drive Test Error Codes
Hard drive format test failed 1. Run the Configuration and Diagnostics
Hard drive read test failed
Hard drive write/read/compare test
failed
Hard drive random seek test failed
Hard drive controller test failed
Hard drive ready test failed
Hard drive recalibration test failed
Hard drive format bad track test failed
Hard drive reset controller test failed
Hard drive park head test failed
Utilities and verify drive type.
2. Verify that all secondary drives have secondary drive capability.
3. Replace the hard drive and retest.
4. Replace the system board and retest.
1715-xx 1716-xx 1717-xx
1719-xx 1724-xx 1736-xx * ECC = Error Correction Code
501-xx 502-xx 503-xx 504-xx
505-xx
Hard drive head select test failed
Hard drive conditional format test
failed
Hard drive ECC* test failed
Hard drive power mode test failed
Network preparation test failed
Drive monitoring test failed
Video controller test failed The following apply to error codes 501-xx
Video memory test failed
Video attribute test failed
Video character set test failed
Video 80 × 25 mode 9 × 14 character
cell test failed
Video Test Error Codes
through 516-xx:
1. Disconnect external monitor and test with internal LCD display.
2. Replace the display assembly and retest.
3. Replace the system board and retest.
506-xx 507-xx 508-xx
509-xx 510-xx
511-xx 512-xx 514-xx 516-xx 2402 -xx 2403-xx 2404-xx
2405-xx
2406-xx
Video 80 × 25 mode 8 × 8 character
cell test failed
Video 40 × 25 mode test failed
Video 320 × 200 mode color set 0
test failed
Video 320 × 200 mode color set 1
test failed
Video 640 × 200 mode test failed
Video screen memory page test failed
Video gray scale test failed
Video white screen test failed
Video noise pattern test failed
Video memory test failed The following steps apply to error codes
Video attribute test failed
Video character set test failed
Video 80 × 25 mode 9 × 14 character
cell test failed
Video 80 × 25 mode 8 × 8 character
cell test failed
2402-xx through 2456-xx:
1. Run the Configuration and Diagnostics Utilities.
2. Replace the display assembly and retest.
3. Replace the system board and retest.
2408-xx
2409-xx 2410-xx
2411-xx 2412-xx 2414-xx Video white screen test failed
2416-xx Video noise pattern test failed
2418-xx ECG/VGC memory test failed
2419-xx ECG/VGC ROM checksum test failed 1. Run the Configuration and Diagnostics
2421-xx ECG/VGC 640 × 200 graphics mode
2422-xx ECG/VGC 640 × 350 16 color set test
Video 320 × 200 mode color set 0
test failed
Video 320 × 200 mode color set 1
test failed
Video 640 × 200 mode test failed
Video screen memory page test failed
Video gray scale test failed
test failed
failed
Utilities.
2. Disconnect external monitor and test with internal LCD display.
3. Replace the display assembly and retest.
4. Replace the system board and retest.
2423-xx ECG/VGC 640 × 350 64 color set test
failed 2424-xx ECG/VGC monochrome text mode test
failed 2425-xx ECG/VGC monochrome graphics mode
test failed 2431-xx 640 × 480 graphics test failure
2432-xx 320 × 200 graphics (256 color mode)
test failure 2448-xx Advanced VGA Controller test failed
2451-xx 132-column Advanced VGA test failed
2456-xx Advanced VGA 256 Color
test failed 2458 -xx Advanced VGA BitBLT test The following step applies to error codes
2458-xx through 2480-xx:
2468-xx Advanced VGA DAC test
Replace the system board and retest.
2477-xx Advanced VGA data path test
2478-xx Advanced VGA BitBLT test
2480-xx Advanced VGA LineDraw test
Audio Test Error Codes
3206 -xx Audio System Internal Error Replace the system board and retest.
TouchPad/Pointing Device Interface Test Error Codes
8601 -xx Mouse test failed 1. Replace the TouchPad and retest.
2. Replace the system board and retest.
8602-xx Interface test failed
CD/DVD Drive Test Error Codes
3301 -xx CD/DVD drive read test failed 1. Replace the CD/DVD and retest.
2. Verify that the speakers are connected.
3305-xx CD/DVD drive seek test failed
6600-xx ID test failed
6605-xx Read test failed
6608-xx Controller test failed
6623-xx Random read test failed
3. Verify that drivers are loaded and properly installed.
4. Replace the CD/DVD drive and retest.
5. Replace the system board and retest.
Back to top
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Troubleshooting
Compaq Diagnostics
Compaq Diagnostics is installed on the hard drive of the computer. Run the Diagnostics utilities when you want to view or test system information and if you have installed or connected devices. If you run Compaq Diagnostics from a diskette, ensure that it is version 10.11 or later.
The Diagnostics menu includes the following utilities:
Computer Checkup (TEST)
View System Information (INSPECT)
Prepare Computer for a Compaq Service Call (RemotePaq)
If you have a difficult problem that seems unsolvable, run the Diagnostics utilities before calling for support. Run Computer Checkup and select to save the device list to a file to print or to save the log of errors. Run the View System Information (INSPECT) utility and select to print or save that information. Have the files or the printed information available when you call for support.
Computer Checkup (TEST)
Computer Checkup (TEST) determines whether the various computer components and devices are recognized by the system and are functioning properly. You can display, print, or save the information generated by Computer Checkup.
Follow these steps to run Computer Checkup:
1. Plug the computer into an external power source. (A low battery condition could interrupt the program.)
2. Turn on the external devices that you want to test. Connect the printer if you want to print a log of error messages.
3. Insert the Compaq Diagnostics diskette in drive A.
4. Turn on or restart the computer. The computer starts from drive A, and the Diagnostics Welcome screen appears.
5. Press Enter to continue. The Diagnostics menu appears.
6. Select Computer Checkup from the Diagnostics menu. A Test Option menu appears.
7. Select View the Device List from the Test Option menu. A list of the installed Compaq devices appears.
8. If the list of installed devices is correct, select OK . The Test Option menu appears.
If the list is incorrect, ensure that any new devices are installed
NOTE:
properly.
9. Select one of the following from the Test Option menu:
Quick Check Diagnostics. Runs a quick, general test on
each device with a minimal number of prompts. If errors occur, they are displayed when the testing is complete. You cannot print or save the error messages.
Automatic Diagnostics. Runs unattended, maximum testing
of each device with minimal prompts. You can choose the amount of times to run the tests, stop on errors, or print/save a log of errors.
Prompted Diagnostics. Allows maximum control over
testing the devices. You can choose attended or unattended testing, decide to stop on errors, or choose to print/save a log of errors.
10. Follow the instructions on the screen as the devices are tested. When testing is complete, the Test Option menu appears.
11. Exit the Test Option menu.
12. Exit the Diagnostics menu.
View System Information (INSPECT)
The View System Information (INSPECT) utility provides information about the computer and installed or connected devices. You can display, print, or save the information.
Follow these steps to run View System Information (INSPECT) from the Compaq Diagnostics diskette:
1. Turn on the external devices that you want to test. Connect the printer if you want to print the information.
2. Insert the Compaq Diagnostics diskette in drive A.
3. Turn on or restart the computer. The computer starts from drive A, and the Diagnostics Welcome screen appears.
4. Press Enter to continue. The Diagnostics menu appears.
5. Select View System Information (INSPECT) from the Diagnostics menu.
6. Select the item you want to view from the following list:
System Memory ROM Audio Keyboard Operating system System ports System files System storage Windows files Graphics
7. Follow the instructions on the screen to cycle through the screens, to return to the list and choose another item, or to print the information.
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Troubleshooting
Contacting Compaq Support
Obtain the following information before contacting Compaq Reseller Support:
Product name
Product serial number
Purchase date
Conditions under which the problem occurred
Any error messages that have occurred
Hardware configuration
Type of printer connected
Hardware/software being used
Printed result of Computer Checkup (TEST)
Printed copies of CONFIG.SYS and AUTOEXEC.BAT files, if possible
Shipping Preparation
To ship the computer, complete the following steps:
1. Back up the critical hard drive files. Ensure that backup tapes/diskette are not exposed to electrical or magnetic fields while stored in transit.
2. Turn off the computer and external devices.
3. Disconnect the external devices from their power sources, then from the computer.
Ensure that there is no diskette in the diskette drive and that
IMPORTANT:
there are no PC Cards in the PC slots.
4. Close the display and all exterior doors of the computer.
5. Pack the computer with sufficient packing material to protect it. Use the original packing box or similar packaging.
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Troubleshooting
Troubleshooting Without Diagnostics
This section provides information about how to identify and correct some common hardware, memory, and software problems. It also explains several types of common messages that may be displayed on the screen. The following pages contain troubleshooting information on:
Audio Memory Battery/Battery gauge PC Card CD/DVD drive Power Diskette/Diskette drive Printer Display Touch Pad Hard drive Keyboard/Numeric keypad Hardware Installation
Since symptoms can appear to be similar, carefully match the symptoms of the computer malfunction against the problem description in the Troubleshooting tables to avoid a misdiagnosis.
WARNING: To avoid a potential shock hazard during troubleshooting procedures, disconnect all power sources before removing the keyboard cover or the display bezel.
Before Replacing Parts
Verify that cables are connected properly to the suspected defective parts.
Run Computer Setup after connecting external devices.
Verify that all required device drivers are installed.
Verify that all required changes have been made to the CONFIG.SYS file.
Verify that all required changes have been made to the AUTOEXEC.BAT file.
Verify that all printer drivers have been installed for each application.
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Troubleshooting
Solving Minor Problems
Some minor problems and possible solutions are outlined in the following tables. If the problem appears related to a software application, check the documentation provided with the software.
Solving Audio Problems
Some common audio problems and solutions are listed in the following table.
Solving Audio Problems
Problem Probable Cause Solution(s)
Computer does not beep after the Power-On Self-Test (POST).
This is typical; it indicates successful completion of the Power-On Self-Test (POST).
No action is required.
Solving Battery Pack and Battery Gauge Problems
Some common causes and solutions for battery pack problems are listed in the following table. The "Solving Power Problems" section in this chapter may also be applicable.
Solving Battery Pack and Battery Gauge Problems
Problem Probable Cause Solution(s)
Computer won't turn on when battery pack is inserted and power cord is unplugged.
Computer is beeping and battery LED icon is blinking.
Battery pack is discharged. Connect the computer to an external
power source and charge the battery pack.
Replace the battery pack with a fully charged battery pack.
Battery charge is low. Immediately save any open file(s). Then
Check the battery connectors on the system board to verify they are evenly spaced and that they are not bent or broken.
do any one of the following:
Connect the computer to an
external power source to charge the battery pack.
Turn off the computer or initiate
Hibernation until you can find another power source or charge the battery pack.
Computer battery LED icon (front on the unit) blinks to indicate low battery condition, but computer does not beep.
Battery LED icon doesn't light and battery pack won't fast charge.
You have to set the date and time every time you turn on the computer.
Battery charge does not last as long as expected.
Volume is turned down too low. Adjust the volume.
Battery pack is already charged. No action is necessary. Battery pack was exposed to
temperature extremes. Battery pack is at end of its life. Replace battery pack. RTC battery is dead. Replace the RTC battery.
Battery is being exposed to high temperatures or extremely cold temperatures.
Battery has partially self-discharged. Recharge the battery. Discharge the
Allow time for the battery pack to return to room temperature.
Keep the battery pack within the recommended operating temperature range 50° F to 104° F (10° C to 40° C) or recommended storage range
-4° F to 86° F (-20° C to 30° C ). Recharge the battery pack.
battery completely and then recharge it.
Battery pack is warm to the touch after charging.
Battery pack operating time is far less than the documented average operating time.
Power management is disabled. Set a power management level in
Computer Setup.
An external device or PC Card is draining the battery.
Normal warming has occurred due to charging.
Power management is turned off or disabled.
An external device or PC Card is draining the battery.
Battery pack has partially self­discharged.
Turn off or disconnect external devices when not using them.
No action is required.
Enable power management in Computer Setup and in Windows Power Properties.
Turn off or disconnect external devices when not using them.
Condition the battery pack by fully charging, fully discharging, then fully recharging it.
To maintain the charge, leave battery packs in the computer when it is connected to external power.
If the computer is disconnected from external power for more than two weeks, remove battery packs from the computer to reduce the discharge rate.
Battery pack is being exposed to high temperatures or extremely cold temperatures.
Keep the battery pack within the recommended temperature ranges. Operating: 50° F to 104° F (10° C to 40° C) Storage: -4° F to 86° F (-20° C to 30° C )
Recharge the battery pack.
Solving CD/DVD Drive Problems
Some common causes and solutions for CD/DVD drive problems are listed in the following table.
Solving CD/DVD Drive Problems
Problem Probable Cause Solution(s)
CD/DVD drive cannot read a compact disc or digital versatile disc.
Compact disc or digital versatile disc is upside down or is improperly inserted in the CD/DVD drive.
CD is CD Plus or Pregap/Track 0 type. Cannot read these type CDs in 24x.
Open the CD/DVD loading tray, lay the compact disc or digital versatile disc in it (label side up), then close the tray.
Remove the CD.
Solving Diskette and Diskette Drive Problems
Some common causes and solutions for diskette and diskette drive problems are listed in the following table.
Solving Diskette and Diskette Drive Problems
Problem Probable Cause Solution(s)
Diskette drive cannot write to a diskette.
Diskette is write-protected. Disable the diskette's write-
protect feature or use a diskette that is not write­protected.
Computer is writing to the wrong drive.
Not enough space is left
Check the drive letter in the path statement.
Use another diskette.
on the diskette. Drive error has occurred. Run Computer Checkup from
the Compaq Diagnostics diskette.
Diskette is not formatted. Format the diskette. At
the system prompt, enter
Diskette drive cannot read a diskette.
The wrong type of diskette is being used.
Diskette has a bad sector. Copy files to hard drive or
Drive error has occurred. Run Computer Checkup from
Diskette is not formatted.
Cannot boot from diskette. Bootable diskette is not in
drive A.
FORMAT A: Use the type of diskette
required by the drive.
another diskette. Reformat bad floppy.
the Compaq Diagnostics diskette.
Format the diskette. At the system prompt, enter
FORMAT A: Put the bootable diskette in
drive A.
Diskette Boot has incorrect setting in Computer Setup.
Run Computer Setup and set diskette as first to boot.
Solving Display Problems
This section lists some common causes and solutions for computer display and external monitor problems.
You can perform a monitor self-test on an external VGA color or monochrome monitor by disconnecting the monitor from the computer. To do so, complete the following steps:
1. Turn off the monitor.
2. Turn off the computer.
3. Disconnect the monitor signal cable from the computer.
4. Turn on the monitor and allow it to warm up for one minute.
The display should be white. A narrow black border may also appear on the left and right sides of the display. Either of these displays indicates that the monitor is working properly.
Solving Display Problems
Problem Probable Cause Solution(s)
Screen is dim. Control for brightness (if
applicable) is not set properly.
Adjust the Brightness of the display by using Fn + F7 (¯ ) or Fn + F8 (- ).
Computer screen is in direct
Tilt display or move computer.
light.
Screen is blank. Screen save was initiated by
Power Management due to lack of user activity.
Display has overheated. If computer is in direct sunlight,
Display is blank and the Suspend
System is in Suspend mode. Press any key or touch the
icon is flashing. Internal display is blank and the
screen on an external monitor
Display function was switched to the external monitor.
displays information.
Internal display flashes or has garbled characters when computer is connected to external monitor.
Using 1024 × 768 or higher resolution on external monitor and have toggled back to internal display, which supports up to
Press any key or touch the Touch Pad.
move it and allow it to cool off.
Touch Pad. Use Fn + F2 to switch between
LCD or CRT.
Restart the computer.
The light tubes on the edge of the display panel do not light up at all and Power-On Self-Test (POST) completes when the unit is powered up.**
The light tubes on the edge of the display panel do not light up at all and Power-On Self-Test (POST) does not complete when the unit is powered up.**
Backlight (brightness) cannot be adjusted with Fn + F7 (¯ ) or Fn + F8 (- ).***
800 × 600.
Improper backlight or display cable connections
Defective inverter board. Replace the display assembly. Defective display cable. Replace the display assembly. Defective display panel. Replace the display assembly. Defective system board. Replace the system board. Defective system board. Replace the system board.
Improper display cable connections. 1. Reseat the display cable to the
Replace the display assembly.
system board.
2. Replace the display assembly.
Defective inverter board. Replace the display assembly. Defective display cable. Replace the display assembly. Defective system board. Replace the system board. Defective inverter board. Replace the display assembly. Defective display cable. Replace the display assembly. Defective system board. Replace the system board.
** This problem indicates that the backlight or its power circuitry has failed. Since you cannot observe the POST result on the display panel when the backlight is not functioning, connect the unit to an external monitor before powering the unit up. If an external monitor is not available, verify that POST completes by opening and closing the display, listening for the single or double beep, and watching for the LEDs turn on at the front of the computer.
This display panel has a continuous pattern across it (e.g., a "jailbars" pattern), has a single color on it, or has garbled graphics across the entire panel. This failure is for patterns across the entire panel (not just on one section).
Improper display cable connections
Reseat the display cable to the following until the problem is solved:
1. System board
2. Display assembly
Defective display cable. Replace the display assembly.
Defective inverter board. Replace the display assembly.
Defective system board. Replace the system board.
To perform a "self-test" on an external VGA color monitor, complete the following steps: The screen should be
NOTE:
white. A narrow black border may also appear on the left and right sides of the display. Either of these displays indicates that the monitor is working properly.
Solving Hard Drive Problems
Some common causes and solutions for hard drive problems are listed in the following table.
CAUTION: To prevent loss of information, always maintain an up-to-date backup of your hard drive at all
times, in case of errors or failures.
Solving Hard Drive Problems
Problem Probable Cause Solution(s)
Reading hard drive takes an unusually long time after restarting the computer.
Hard drive error occurs. Hard drive has bad sectors or has
Hard drive does not work. Hard drive is not seated properly. Turn off and unplug the computer,
System entered Hibernation due to low battery condition and is now exiting from it.
failed.
Give the system time to restore the previously saved data to its exact state before Hibernation.
Run Computer Checkup.
remove the battery pack, and remove and then reinstall the hard drive.
Solving Hardware Installation Problems
Some common causes and solutions for hardware installation problems are listed in the following table.
Solving Hardware Installation Problems
Problem Probable Cause Solutions(s)
A new device is not recognized as part of the computer system.
Cable(s) of new external device are loose or power cables are unplugged.
Power switch of new external device is not turned on.
Ensure that all cables are properly and securely connected.
Turn off the computer, turn on the external device, then turn on the computer to integrate the device with the computer system.
Device is not seated properly. Turn off the computer and
reinsert the device.
Solving Keyboard/Numeric Keypad Problems
Some common causes and solutions for keyboard/numeric keypad problems are listed in the following table.
Solving Keyboard/Numeric Keypad Problems
Problem Probable Cause Solution(s)
Embedded numeric keypad on computer keyboard is disabled.
Embedded numeric keypad is disabled and Num Lock function is
Num Lock function is not enabled.
External numeric keypad is connected to the computer.
Press the Shift + NumLk keys to enable the Num Lock function and embedded numeric keypad. The Num Lock icon on the status panel turns on.
Disconnect the external numeric keypad from the
on.
computer.
Solving Memory Problems
Some common causes and solutions for memory problems are listed in the following table.
Solving Memory Problems
Problem Probable Cause Solution(s)
Memory count during Power-On Self­Test (POST) is incorrect.
Optional memory expansion card is installed incorrectly, is incompatible with the computer, or is defective.
Ensure that the optional memory expansion card is installed correctly.
"Out of Memory" message is displayed on the screen or insufficient memory error occurs during operation.
Solving Minor Problems (continued)
System ran out of memory for the application.
Too many TSR (terminate­and stay-resident) applications are running.
Check the application documentation for memory requirements.
Install additional memory.
Remove from memory any TSR applications that you do not need.
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Troubleshooting
Solving PC Card Problems
Some common causes and solutions for PC Card problems are listed in the following table.
Solving PC Card Problems
Problem Probable Cause Solution(s)
When turned on, the computer does not beep when a PC Card is inserted.
Card is not inserted properly.
PC Card beeps are disabled.
Ensure the card is inserted in the correct orientation.
Double-click the PC Card icon in the Control Panel, click the Global Settings tab, the enable PC Card sound effects.
Speaker is turned off or volume is turned down.
Press volume buttons to turn the speaker on, then increase the volume.
PC Card drivers are not installed.
Double click the Add New Hardware icon in the
PC Card modem, fax, or network card does not work.
Card or card driver is not supported.
Card is not fully inserted into the slot or is not inserted properly.
Telephone cord is not
Control Panel for installation instructions.
If PC Card or drivers are not compatible with Windows, install drivers and use the PC Card in MS-DOS mode.
Contact your Compaq authorized service provider for a list of PC Cards tested successfully in Compaq PC Card platforms.
Ensure the card is inserted in the correct orientation.
Check and secure telephone
PC Card modem or fax card does not work.
Modem network PC Card does not work.
plugged in all the way. Necessary drivers are not
connection. Install drivers.
installed (turned on). You are trying to access the
card using the wrong COM
See COM port.
Specifications to verify
port. The card conflicts with a
serial device.
See Specifications to verify address.
The card is not supported. Use supported cards only.
Network driver is not installed or is
Install driver.
not set up properly. Telephone cord is not properly
connected.
Verify telephone connection.
Memory or storage card does not work.
SRAM and flash memory cards require the memory card driver to be loaded (turned on).
Flash memory cards require the Microsoft FlashFile System to be loaded.
Hard drives on flash mass storage cards require the PC Card ATA driver to be loaded.
You are trying to access the hard drive card using the wrong drive letter.
Install driver.
Double-click My Computer to verify the drive letter assigned to the card.
The card is not supported. Contact your Compaq
Solving Power Problems
Also see "Solving Battery and Battery Gauge Problems" in this section.
Solving Power Problems
authorized service provider for a list of PC Cards tested successfully in Compaq PC Card platforms.
Problem Probable Cause Solution(s)
Computer won't turn on and battery pack is not inserted.
Computer is not connected to a power source.
Power cords to the external power source are unplugged.
Insert battery or connect an external power source.
Ensure that power cords connecting the computer and the external power source are plugged in properly.
Power adapter is defective. Replace AC Adapter and
restart.
Computer turned off while it was left unattended and the power icon is off.
System board is defective. Replace the system board. System initiated Hibernation
due to a critical low-battery condition.
Replace the battery pack with a fully charged battery pack or connect the computer to an external power source. Then turn on the computer.
System initiated Hibernation
Turn on the computer.
after a preset timeout.
Solving Printer Problems
If you experience problems printing, run a printer self-test. Refer to the documentation provided with your printer for instructions. If the self-test fails, it is a printer-specific problem. Also refer to the printing section of your application documentation.
Solving Printer Problems
Problem Probable Cause Solution(s) Printer will not turn on. The signal cable may not be
connected properly, or the printer is unplugged.
Ensure that the signal cable is properly connected and that the power cord is connected to the electrical outlet.
Printer will not print. Printer is not turned on or is
off line. The device drivers for your
application are not installed.
Turn the printer on and set it to on line.
Refer to the printer documentation to install the correct printer driver.
Printer that is set up for a network is not connected to
Connect the printer to the network.
the network.
Printer cable is too long, unshielded, or defective.
Paper tray is empty. Fill the paper tray with
Printer prints garbled information. Correct printer drivers
are not installed.
Cable is not connected properly.
Replace the cable.
paper and set the printer to online.
Refer to the printer documentation to install the correct printer driver.
Ensure that the printer signal cable is properly connected to the computer.
Cable is defective. Replace the printer cable
and retest.
Solving Touch Pad/Pointing Device Problems
Some common causes and solutions for Touch Pad/pointing device problems are listed in the following table.
Solving Touch Pad/Pointing Device Problems
Problem Cause Solution(s) Touch Pad or mouse does not work. Incorrect or no device driver
Install the device driver
is installed.
The device driver is not installed in Windows.
External mouse does not work. Mouse is not securely
connected or is connected to an incorrect external connector.
Touch Pad or mouse does not work
Mouse is not enabled. Enter MOUSE at the even though the device is enabled in Windows.
Add a line in the
and add to the AUTOEXEC.BAT file or CONFIG.SYS file.
Install the Touch Pad/mouse driver in Windows.
Ensure that the mouse is securely connected to the appropriate external connector.
system prompt to activate the mouse device driver.
AUTOEXEC.BAT file to
Cursor skips or moves abnormally when using the Touch Pad.
automatically activate the mouse device driver each time computer is turned on or restarted.
Cable not properly seated in
Reseat cable.
Touch Pad board.
Defective Touch Pad board. Replace Touch Pad board.
Defective system board. Replace system board.
Device driver is not correctly
installed in Windows.
The Touch Pad needs to be
cleaned.
Install the appropriate device driver in Windows.
Clean the Touch Pad with a cloth dampened with alcohol or an ammonia­based glass cleaner. Wipe up liquid with a dry cloth.
Compaq logo: Link to
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Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Specifications Parts Catalog
Battery Pack Operating Time
This section covers the following information concerning battery pack operating time:
Increasing battery pack operating time
Conditioning a battery pack
Disposing of a used battery pack
Increasing Battery Pack Operating Time
Battery pack operating time differs depending on several variables. To avoid unnecessary replacement, consider the following variables when determining how long a charged battery pack should last:
Power management settings
Hardware configuration
Software applications
Installed options
Display brightness
Hard drive usage
Changes in operating temperature
Type and number of installed PC Cards
The power consumption requirements for PC Cards vary widely. Some cards drain
NOTE:
the battery pack very rapidly.
Battery pack operating time can be increased by as much as 50 percent by controlling the energy required by the computer and the energy stored in the battery pack.
Minimizing the Energy Required
To minimize the energy required by the computer, follow these steps:
Set the power conservation levels in the Power Management utility to Maximum .
Customize the timeout value to work more efficiently with the applications. The
amount of battery life depends on the values selected.
Maximizing the Energy Stored
To maximize the energy stored in the battery pack, follow these guidelines:
Condition the battery pack at least every 30 days to improve overall battery
performance.
Keep a battery pack in the computer when using it with AC power to supply the
battery pack with a constant trickle charge.
Store the battery pack in a cool, dry place when not in use.
Conditioning a Battery Pack
CAUTION: To avoid a loss of data, ensure that all data is saved before discharging a battery pack.
To condition a battery pack, complete the following steps:
1. Plug in the AC adapter and allow the battery to charge until the fast charge arrow on the display disappears. Your battery gauge may read 100 percent for a period of time before the arrow disappears. Do not unplug the AC adapter until the arrow disappears.
2. Unplug the AC adapter and allow the battery to drain until the computer reaches hibernation and turns itself off.
CAUTION: Do not plug the AC adapter during this process or you will need to restart with step number 1. You may use the computer while the battery is draining.
3. Your battery is re-conditioned.
4. Plug in the AC adapter and begin using the computer.
The table below shows battery pack charge times by model.
Battery Charge Time
Computer On Line Off Line
Li ion Battery Pack 4.5 hours premature termination 2:50 hr
Disposing of a Used Battery Pack
In the interest of safeguarding our environment. Compaq Computer Corporation recommends that nickel metal hydride (NiMH) and lithium ion (Li ion) battery packs be recycled. Battery packs should be handled in accordance with country, state, province, or local regulations.
CAUTION: Never attempt to open or service a battery pack. Opening a battery pack not only damages the pack and makes it unusable, but also expose potentially harmful battery components.
Back to Top of Page
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Models and Features
Controls and Lights
Status Panel Left Side
Components Right Side
Components Bottom of
Unit Left Side
and Top Wedge Components
Right Side Wedge Components
Rear Connectors
Presario 1900 Series
Compaq Presario 1900 Series Portable Computers, a new generation of multimedia portable
Port Replicator Connectors
Port Replicator Components
Power Management
computers, present ultimate thin and light-weight designs, outstanding audio and video, advanced core features, and attractive styles.
The Removable Drive Wedge provides multimedia expansion capability with a DVD or CD-ROM Drive.
Compaq Presario 1900 Series Portable Computers include an optional integrated 10/100Base T Ethernet Port Replicator, allowing the user to attach or detach the computer quickly and easily from peripheral devices. Containing a full array of ports, some Presario computers are accessible while the system is docked to the Port Replicator.
This fully functional Intel Celeron- and Pentium II­based portable computer provides full desktop versatility.
Maintenance & Service Guide
Presario 1900 Series
Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,
1922, 1925, 1926, 1927, 1928, 1929, and 1930
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments Index
Pin Assignments
This appendix provides connector pin assignment tables for Compaq Presario 1900 Series Portable Computers. For more information on connectors, refer to the section on Back Connectors.
NOTE: The signals in all tables of this appendix are considered active high unless otherwise indicated by an asterisk (*).
Parallel Connector
Pin Signal Pin Signal
1 Strobe* 10 Acknowledge* 2 Data Bit 0 11 Busy 3 Data Bit 1 12 Paper Out 4 Data Bit 2 13 Select 5 Data Bit 3 14 Auto Linefeed* 6 Data Bit 4 15 Error* 7 Data Bit 5 16 Initialize Printer* 8 Data Bit 6 17 Select In* 9 Data Bit 7 18-25 Signal Ground * = Active low
Serial Connector
Connector Pin Signal
1
2
3
Carrier Detect
Receive Data
Transmit Data
4
5
6
7
8
9
Data Terminal Ready
Signal Ground
Data Set Ready
Ready to Send
Clear to Send
Ring Indicator
Keyboard/Mouse Connector
Connector Pin Signal
1
Data
2
3
4
5
6
Not defined
Ground
+5 VDC
Clock
Not defined
External VGA Monitor Connector
Connector Pin Signal
1
Red Analog
2
3
4
5
6
7
8
9
Green Analog
Blue Analog
Not connected
Ground
Ground Analog
Ground Analog
Ground Analog
Not connected
10
11
12
13
14
15
Ground
Monitor Detect
DDC2B Data
Horizontal Sync
Vertical Sync
DDC2B Clock
Universal Serial Bus Connector
Connector Pin Signal
1 Ground
2 D+
3 D-
4 Power
Modem Connector
Connector Pin Signal
1
Unused
2
3
4
Unused
Tip
Ring
5
6
Unused
Unused
This information was not available at time of publication.
Port Replicator Connector
Pin Signal Pin Signal Pin Signal Pin Signal
This information was not available at time of publication.
LAN Connector
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