HP 14t-ck000 Maintenance And Service Manual
HP 14 Laptop PC
Maintenance and Service Guide
© Copyright 2018 HP Development Company,
L.P.
AMD and AMD Radeon are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used by
HP Inc. under license. Intel and Core are
trademarks of Intel Corporation in the U.S. and
other countries. Microsoft and Windows are
trademarks of the Microsoft group of
companies.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: April 2018
Document Part Number: L19035-001
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 Getting to know your computer ...................................................................................................................... 5
Right side ............................................................................................................................................................... 5
Left side ................................................................................................................................................................. 6
Display .................................................................................................................................................................... 7
Keyboard area ........................................................................................................................................................ 8
TouchPad ............................................................................................................................................. 8
Lights ................................................................................................................................................... 9
Button and speakers ......................................................................................................................... 10
Special keys ....................................................................................................................................... 11
Action keys ........................................................................................................................................ 12
Bottom ................................................................................................................................................................. 13
Labels ................................................................................................................................................................... 14
3 Illustrated parts catalog .............................................................................................................................. 15
Computer major components .............................................................................................................................. 15
Cables ................................................................................................................................................................... 18
Display assembly subcomponents ...................................................................................................................... 19
Mass storage devices ........................................................................................................................................... 21
Miscellaneous parts ............................................................................................................................................. 22
4 Removal and replacement procedures preliminary requirements .................................................................... 23
Tools required ...................................................................................................................................................... 23
Service considerations ......................................................................................................................................... 23
Plastic parts ....................................................................................................................................... 23
Cables and connectors ...................................................................................................................... 24
Drive handling ................................................................................................................................... 24
Grounding guidelines ........................................................................................................................................... 25
Electrostatic discharge damage ........................................................................................................ 25
Packaging and transporting guidelines .......................................................................... 26
Workstation guidelines ................................................................................................... 26
Equipment guidelines ..................................................................................................... 27
5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 28
Component replacement procedures .................................................................................................................. 28
v
Bottom cover ..................................................................................................................................... 29
Battery ............................................................................................................................................... 31
Memory .............................................................................................................................................. 33
Hard drive .......................................................................................................................................... 35
Solid-state drive ................................................................................................................................ 37
WLAN module .................................................................................................................................... 38
System board hook ........................................................................................................................... 39
Speakers ............................................................................................................................................ 40
TouchPad button board ..................................................................................................................... 41
Fan ..................................................................................................................................................... 42
Heat sink assembly ........................................................................................................................... 43
TouchPad module .............................................................................................................................. 47
System board .................................................................................................................................... 48
Power connector cable (DC-in) .......................................................................................................... 51
USB/card reader/power button board ............................................................................................... 52
Display assembly ............................................................................................................................... 53
Top cover with keyboard ................................................................................................................... 62
6 Using Setup Utility (BIOS) ............................................................................................................................. 63
Starting Setup Utility (BIOS) ................................................................................................................................ 63
Updating Setup Utility (BIOS) .............................................................................................................................. 63
Determining the BIOS version ........................................................................................................... 63
Downloading a BIOS update .............................................................................................................. 64
7 Using HP PC Hardware Diagnostics ................................................................................................................ 65
Using HP PC Hardware Diagnostics Windows ..................................................................................................... 65
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 65
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 66
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 66
Installing HP PC Hardware Diagnostics Windows ............................................................................. 66
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 66
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 67
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 67
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 67
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 67
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 68
Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 68
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 68
vi
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................ 68
Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 68
8 Backing up, restoring, and recovering ........................................................................................................... 70
Creating recovery media and backups ................................................................................................................ 70
Creating HP Recovery media (select products only) ......................................................................... 70
Using Windows tools ........................................................................................................................................... 71
Restore and recovery ........................................................................................................................................... 72
Recovering using HP Recovery Manager ........................................................................................... 72
What you need to know before you get started ............................................................. 72
Using the HP Recovery partition (select products only) ................................................. 73
Using HP Recovery media to recover .............................................................................. 73
Changing the computer boot order ................................................................................ 74
Removing the HP Recovery partition (select products only) ......................................... 75
9 Specications .............................................................................................................................................. 76
Computer specications ...................................................................................................................................... 76
35.6-cm (14.0-in) display specications ............................................................................................................. 77
M.2 SATA solid-state drive specications ............................................................................................................ 77
M.2 PCIe solid-state drive specications ............................................................................................................ 78
Hard drive specications ..................................................................................................................................... 79
10 Power cord set requirements ...................................................................................................................... 80
Requirements for all countries ............................................................................................................................ 80
Requirements for specic countries and regions ................................................................................................ 80
11 Recycling .................................................................................................................................................. 82
Index ............................................................................................................................................................. 83
vii
viii
1 Product description
Category Description
Product Name HP 14 Laptop PC
Model numbers:
14-ck0xxx
14g-cr0xxx
14q-cs0xxx
14t-ck000
Processor 8th-generation Intel® Core™ processors:
Intel Core i7-8550U
Intel Core i5-8250U
Intel Core i3-8130U
7th-generation Intel Core processors:
Intel Core i3-7020U
Intel Pentium® and Celeron® processors:
Intel Pentium SilverN5000
Intel Celeron N4000
Graphics Supports HD decode, DX12, HDMI
Supports MR ready
Internal graphics:
Intel UHD Graphics 620: 8th generation Intel processors
Intel UHD Graphics 605: Intel Pentium processors
Intel UHD Graphics 600: Intel Celeron processors
Intel HD Graphics 620: 7th generation Intel processors
External graphics:
AMD Radeon 520 with up to 4 GB of dedicated video memory
AMD Radeon 520 with up to 2 GB of dedicated video memory
Panel 35.6-cm (14.0-in), WLED, slim, 220 nits, eDP, non-touch:
High denition (HD)(1366×768), anti glare, SVA
HD (1366×768), BrightView, SVA
Full high-denition (FHD)(1920×1080), anti glare, UWVA, narrow bezel
FHD (1920×1080), BrightView, UWVA, narrow bezel
1
Category Description
Memory Two memory module slots (7th and 8th generation Intel Core processors)
Memory is non-customer accessible/non-upgradeable
DDR4-2400 dual channel support (8th generation Intel processors)
DDR4-2133 dual channel support (7th generation Intel processors)
Supports up to 16 GB of system RAM in the following congurations:
●
16384 MB (8192 MB×2)
●
12288 MB (8192 MB×1 + 4096 MB×1)
●
8192 MB (8192 MB×1)
●
4096 MB (4096 MB×1)
One memory module slot (Intel Pentium and Celeron processors)
Memory is non-customer accessible/non-upgradeable
DDR4-2400 Dual Channel Support
Supports up to 8 GB of system RAM in the following congurations:
●
8192 MB (8192 MB×1)
●
4096 MB (4096 MB×1)
Primary storage Single hard drive congurations, 6.35 cm (2.5-in), 7.0/7.2 mm, SATA hard drives:
1 TB, 5400 rpm, 7.0 mm
500 GB, 5400 rpm, 7.0 mm
M.2, SATA-3, solid-state drives:
256 GB, TLC
128 GB, TLC
PCIe, NVMe, M.2 solid-state drives (7th and 8th generation Intel Core processors):
512 GB
256 GB
Dual storage congurations (7th and 8th generation Intel Core processors):
256 GB PCIe solid-state drive + 1 TB, 5400 rpm hard drive
128 GB SATA, TLC solid-state drive + 1 TB, 5400 rpm hard drive
eMMC congurations: (Intel Pentium and Celeron processors)
64 GB
Camera HP TrueVision HD Camera - indicator LED, USB2.0, HD BSI sensor, f2.0, WDR
720p by 30 frames per second
Single digital microphone
HP Webcam - VGA camera, indicator LED, USB 2.0, f2.4
640×480 by 30 frames per second
2 Chapter 1 Product description
Category Description
Single digital microphone
Audio Audio application name: HP Audio Control
Dual speakers
Ethernet Ethernet Integrated 10/100/1000 NIC
Wireless networking Compatible with Miracast-certied devices
Integrated Wireless options with dual antennas (M.2/PCIe):
Intel Dual band wireless-AC 3168 802.11AC 1×1 WiFi + Bluetooth 4.2 Combo Adaptor (non-vPro) (7th and 8th
generation Intel Core processors)
Realtek RTL8822BE 802.11 ac 2×2 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)
Integrated Wireless options with single antenna (M.2/PCIe):
Realtek RTL8821CE 802.11 ac 1×1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)
Realtek RTL8723DE 802.11 bgn 1×1 WiFi + Bluetooth 4.2 Combo Adapter
External media
cards
Internal card
expansion
Ports USB 2.0 port (left side)
Keyboard/pointing
devices
HP Multi-Format Digital Media Card Reader
Supports SD/SDHC/SDXC
Push-pull insertion/removal
One M.2 slot for solid-state drive (7th and 8th generation Intel Core processors)
One M.2 slot for WLAN
(2) USB 3.1 Gen 1 ports (right side)
HDMI v1.4b supporting: up to 1920×1080 @ 60Hz
RJ-45/Ethernet
Audio-out (headphone)/audio-in (microphone) combo jack
AC Smart Pin adapter plug
Keyboard:
Full-size, textured, island-style keyboard
Full-size, textured, 2-coat paint, backlit, island-style keyboard
TouchPad:
Image sensor
Power requirements Battery:
3-cell Prismatic/Polymer battery, 41 Whr
Supports battery fast charge
AC adapter, barrel type:
65 W Smart, nPFC, right angle, 4.5 mm (models with discrete graphics)
65 W Smart, nPFC, 4.5 mm (Argentina) (models with discrete graphics)
65 W Smart, nPFC, 4.5 mm, EM
3
Category Description
45 W Smart, nPFC, right angle, 4.5 mm (models with UMA graphics)
45 W Smart, nPFC, 4.5 mm (Argentina) (models with UMA graphics)
Power cord (C5):
1 m, conventional
Security Kensington Security Lock
Supports Trusted Platform Module (TPM) 2.0 (Inneon, soldered down)
Operating system FreeDOS 2.0
Windows 10 Home 64
Windows 10 Home 64 Chinese Market CPPP
Windows 10 Home 64 High-End Chinese Market CPPP
Windows 10 Home 64 Plus
Windows 10 Home 64 Plus Single Language
Windows 10 Home 64 Plus Single Language APAC EM PPP
Windows 10 Home 64 Plus Single Language India Market PPP
Windows 10 Home 64 Plus Single Language Indonesia Market PPP
Windows 10 Home 64 Single Language
Windows 10 Home 64 Single Language APAC EM PPP
Windows 10 Home 64 Single Language India Market PPP
Windows 10 Home 64 Single Language Indonesia Market PPP
Windows 10 Home 64 Single Language Value APAC EM PPP
Windows 10 Home 64 Single Language Value India Market PPP
Windows 10 Home 64 Single Language Value Indonesia Market PPP
Windows 10 Home 64 Value Notebook Compact (Intel Pentium and Celeron processors only)
Windows 10 Home 64 Value Notebook Single Language (Intel Pentium and Celeron processors only)
Windows 10 Home 64 Value Notebook Single Language Compact (Intel Pentium and Celeron processors only)
Windows 10 Home 64 Value Notebook Single Language SEAP (Intel Pentium and Celeron processors only)
Windows 10 Home 64 Value Notebook Single Language select GEO (Intel Pentium and Celeron processors only)
Windows 10 Home 64 Value Notebook Single Language select GEO Compact
Windows 10 Home 64 Value Notebook Web/Kiosk (Intel Pentium and Celeron processors only)
Windows 10 Home 64 Web/Kiosk
Windows 10 Pro 64
Serviceability End user replaceable parts:
AC adapter
4 Chapter 1 Product description
2 Getting to know your computer
Your computer features top-rated components. This chapter provides details about your components, where
they're located, and how they work.
Right side
Component Description
(1) Audio-out (headphone)/
Audio-in (microphone)
combo jack
(2) USB SuperSpeed ports (2) Connect a USB device, such as a cell phone, camera, activity tracker, or smartwatch,
(3) HDMI port Connects an optional video or audio device, such as a high-denition television, any
(4) RJ-45 (network) jack/status
lights
(5) AC adapter and battery light
Connects optional powered stereo speakers, headphones, earbuds, a headset, or a
television audio cable. Also connects an optional headset microphone. This jack
does not support optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the volume before putting
on headphones, earbuds, or a headset. For additional safety information, refer to
the Regulatory, Safety, and Environmental Notices.
To access this guide:
▲ Select the Start button, select HP Help and Support, and then select HP
Documentation.
NOTE: When a device is connected to the jack, the computer speakers are
disabled.
and provide high-speed data transfer.
compatible digital or audio component, or a high-speed High-Denition Multimedia
Interface (HDMI) device.
Connects a network cable.
●
White: The network is connected.
●
Amber: Activity is occurring on the network.
●
White: The AC adapter is connected and the battery is fully charged.
●
Blinking white: The AC adapter is disconnected and the battery has reached a
low battery level.
●
Amber: The AC adapter is connected and the battery is charging.
●
O: The battery is not charging.
(6) Power connector Connects an AC adapter.
Right side 5
Left side
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
(2) USB port Connects a USB device, such as a cell phone, camera, activity tracker, or smartwatch,
(3) Memory card reader Reads optional memory cards that enable you to store, manage, share, or access
NOTE: The security cable is designed to act as a deterrent, but it may not prevent
the computer from being mishandled or stolen.
and provides data transfer.
information.
To insert a card:
1. Hold the card label-side up, with connectors facing the computer.
2. Insert the card into the memory card reader, and then press in on the card until
it is rmly seated.
To remove a card:
▲ Pull to remove the card from the memory card reader.
(4) Drive light (select products
only)
(5) Power light
●
Blinking white: The hard drive is being accessed.
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power-saving state. The
computer shuts o power to the display and other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a power-saving state
that uses the least amount of power.
6 Chapter 2 Getting to know your computer
Display
Component Description
(1) WLAN antennas* (1 or 2 depending on model) Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2) Camera light On: The camera is in use.
(3) Camera Allows you to video chat, record video, and record still images. Some
(4) Internal microphone Records sound.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
1. Type support in the taskbar search box, and then select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2. Select My PC, select the Specications tab, and then select User Guides.
cameras also allow a facial recognition logon to Windows, instead of
a password logon.
NOTE: Camera functions vary depending on the camera hardware
and software installed on your product.
Display 7
Keyboard area
TouchPad
Component Description
(1) TouchPad zone Reads your nger gestures to move the pointer or activate items
on the screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
8 Chapter 2 Getting to know your computer
Lights
Component Description
(1) Caps lock light On: Caps lock is on, which switches the key input to all capital
letters.
(2) Mute light
●
On: Computer sound is o.
●
O: Computer sound is on.
Keyboard area 9
Button and speakers
Component Description
(1) Power button
(2) Vent Enables airow to cool internal components.
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is on, press the button briey to
initiate Sleep.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button
down for at least 5 seconds to turn o the computer.
To learn more about your power settings, see your power
options:
▲
Right-click the Power icon , and then select Power
Options.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
(3) Speakers (2) Produce sound.
10 Chapter 2 Getting to know your computer
Special keys
Component Description
(1 esc key Displays system information when pressed in combination with
(2) fn key Executes specic functions when pressed in combination with
the fn key.
another key.
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Action keys Execute frequently used system functions.
NOTE: On select products, the f5 action key turns the keyboard
backlight feature o or on.
Keyboard area 11
Action keys
An action key performs the function indicated by the icon on the key. To determine which keys are on your
product, see Special keys on page 11.
▲
Icon Description
To use an action key, press and hold the key.
Opens the “How to get help in Windows 10” webpage.
Decreases the screen brightness incrementally as long as you hold down the key.
Increases the screen brightness incrementally as long as you hold down the key.
Switches the screen image between display devices connected to the system. For example, if a monitor is
connected to the computer, repeatedly pressing this key alternates the screen image from the computer
display to the monitor display to a simultaneous display on both the computer and the monitor.
Turns the keyboard backlight o or on.
NOTE: To conserve battery power, turn o this feature.
Mutes or restores speaker sound.
Decreases speaker volume incrementally while you hold down the key.
Increases speaker volume incrementally while you hold down the key.
Plays the previous track of an audio CD or the previous section of a DVD or a Blu-ray Disc (BD).
Starts, pauses, or resumes playback of an audio CD, a DVD, or a BD.
Plays the next track of an audio CD or the next section of a DVD or a BD.
Turns the airplane mode and wireless feature on or o.
NOTE: The airplane mode key is also referred to as the wireless button.
NOTE: A wireless network must be set up before a wireless connection is possible.
12 Chapter 2 Getting to know your computer
Bottom
Component Description
Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan
to cycle on and o during routine operation.
Bottom 13
Labels
The labels axed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer. Labels may be in paper form or imprinted on the
product.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a
tablet kickstand.
●
Service label—Provides important information to identify your computer. When contacting support, you
may be asked for the serial number, the product number, or the model number. Locate this information
before you contact support.
Component
(1) HP product name
(2) Model number
(3) Product ID
(4) Serial number
(5) Warranty period
●
Regulatory label(s)—Provide(s) regulatory information about the computer.
●
Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
14 Chapter 2 Getting to know your computer
3 Illustrated parts catalog
Computer major components
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
NOTE: Details about your computer, including model, serial number, product key, and length of warranty,
are on the service tag at the bottom of your computer. See Labels on page 14 for details.
Computer major components 15
Item Component Spare part
number
(1) Display
NOTE: Displays are not spared as whole units. Display subcomponent spare parts are available. For
spare part information, see Display assembly subcomponents on page 19.
(2) Top cover/keyboard
NOTE: For a detailed list of country codes, see Top cover with keyboard on page 62.
Keyboard, no backlight, jet black L23239-xx1
Keyboard, no backlight, snow white L23240-xx1
Keyboard, no backlight, ash silver L23241-xx1
Keyboard, backlit, ash silver L23242-xx1
(3) TouchPad module L22586-001
(4) TouchPad button board L23197-001
(5) TouchPad button board bracket L23193-001
(6) Power connector cable (DC-in) L23188-001
(7) System board
NOTE: All system board spare part kits include replacement thermal material.
All system boards use the following part numbers:
xxxxxx-001: Non-Windows operating systems
xxxxxx-601: Windows operating system
Not spared
For use in models with discrete graphics memory:
For use in models with UMA graphics memory:
(8) USB/card reader/power button board L23196-001
(9) System board hook L23206-001
(10) Speakers (includes cable) L23221-001
●
Intel Core i7-8550U processor with 2 GB of discrete graphics memory L23228-xx1
●
Intel Core i5-8250U processor with 4 GB of discrete graphics memory L23229-xx1
●
Intel Core i5-8250U processor with 2 GB of discrete graphics memory L23227-xx1
●
Intel Core i3-7020U processor with 2 GB of discrete graphics memory L23226-xx1
●
Intel Core i7-8550U processor L23233-xx1
●
Intel Core i5-8250U processor L23232-xx1
●
Intel Core i3-8130U processor L23231-xx1
●
Intel Core i3-7020U processor L23230-xx1
●
Intel Pentium N5000 processor L23236-xx1
●
Intel Celeron N4000 processor L23234-xx1
●
Intel Celeron N4000 processor, models with 64 GB eMMC memory L23235-xx1
16 Chapter 3 Illustrated parts catalog
Item Component Spare part
number
(11) Fan L23189-001
Heat sink
(12) For use in models with Intel Core processors and discrete graphics L23192-001
(13) For use in models with Intel Core processors and integrated UMA graphics L23191-001
(14) For use in fanless models with Intel Pentium and Celeron processors L23190-001
(15) Fan insert (for use in fanless models) L23198-001
(16) WLAN module
Intel Dual band wireless-AC 3168 802.11AC 1x1 WiFi + Bluetooth 4.2 Combo Adaptor (non-vPro) 863934-855
Realtek RTL8822BE 802.11 ac 2x2 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) 924813-855
Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) L17365-005
Realtek RTL8723DE 802.11 bgn 1x1 WiFi + Bluetooth 4.2 Combo Adapter L21480-005
(17) Solid-state drive
NOTE: For spare part information, see Mass storage devices on page 21.
(18) Memory modules (2400 MHz DDR4)
8 GB 862398-855
4 GB 862397-855
(19) Battery (3-cell, 48 WHr, 4.212 Ahr) L11119-855
(20) Hard drive
NOTE: For spare part information, see Mass storage devices on page 21.
(21) Bottom cover
Jet black L23174-001
Natural silver L23175-001
Pale gold L23176-001
Scarlet red L23177-001
Twilight blue L23178-001
Smoke gray L23179-001
Snow white L23180-001
(22) Rubber feet
Jet black L23212-001
Natural silver L23213-001
Pale gold L23214-001
Scarlet red L23215-001
Twilight blue L23216-001
Computer major components 17
Cables
Item Component Spare part
number
Smoke gray L23217-001
Snow white L23218-001
Item Component Spare part number
(1) USB/card reader/power button board cable L23186-001
(2) Display cable
HD display panel L23182-001
FHD display panel L23183-001
(3) TouchPad cable L23184-001
(4) TouchPad button board cable L23185-001
(5) Hard drive cable L23187-001
18 Chapter 3 Illustrated parts catalog
Display assembly subcomponents
Item Component Spare part number
(1) Hinge cover
Jet black L23199-001
Natural silver L23200-001
Pale gold L23201-001
Scarlet red L23202-001
Twilight blue L23203-001
Smoke gray L23204-001
Snow white L23205-001
(2) Display bezel L23181-001
(3) Display panel
FHD, anti glare L23208-001
FHD, BrightView L23209-001
HD, anti glare L23210-001
Display assembly subcomponents 19
Item Component Spare part number
HD, BrightView L23211-001
(4) Hinge Kit (includes left and right hinges)
For use in models with an HD panel L23194-001
For use in models with an FHD panel L23195-001
(5) Display panel stretchable adhesive tape (not illustrated) L23207-001
(6) WLAN antenna cable (included in Antenna Kit)
Single antenna, for use in models with an HD panel L23158-001
Dual antennas, for use in models with an HD panel L23159-001
Single antenna, for use in models with an FHD panel L24037-001
Dual antennas, for use in models with an FHD panel L24038-001
(7) Camera module
HD camera L23237-001
VGA camera L23238-001
(8) Display cable
For use with HD display panels L23182-001
For use with FHD display panels L23183-001
(9) Back cover
For use in models with an HD panel:
For use in models with an FHD panel:
●
Jet black L23160-001
●
Natural silver L23161-001
●
Pale gold L23162-001
●
Scarlet red L23163-001
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Twilight blue L23164-001
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Smoke gray L23165-001
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Snow white L23166-001
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Jet black L23167-001
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Natural silver L23168-001
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Pale gold L23169-001
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Scarlet red L23170-001
●
Twilight blue L23171-001
●
Smoke gray L23172-001
●
Snow white L23173-001
20 Chapter 3 Illustrated parts catalog
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