White Paper
August 2001
15GW-0801A-WWEN
Prepared by:
Software En gineering and
Marketing
Compaq Computer Corporation
Contents
Introduction................................. 3
Tested Products ......................... 3
Installation tips for Service
Pack 2....................................... 4
Known Anomalies....................... 4
Power Management.................. 4
UPDATES IN SP2........................ 6
INSTALLATION GUIDE............... 7
SYSTEM REQUIREMENTS...... 7
Using the Integrated
Installation Method to Install
Windows 2000 and Service
Pack 2.......................................... 7
Software Delivery........................ 8
Compaq Support Software
CD ............................................. 8
Compaq Worldwide Web
Site and Download Facility........ 8
Frequently Asked Questions... 10
References................................ 10
Microsoft Windows 2000 Service
Pack 2 on Compaq Deskpro,
iPAQ and Armada
Abstract:
provided by Compaq for Microsoft Windows 2000 Professional and
Service Pack 2 on Compaq
products.
Service Pack 2 (SP2) is the latest and most comprehensive update
available for Microsoft® Windows 2000®. SP2 is cum ulat iv e,
featureless, and requires no previous Service Pack to execute its selfcontained installation. SP2 is not considered a required upgrade; we
recommend that each customer review SP2’s documentation, and
then determine whether to deploy SP2 based on individual company
needs.
For details on Compaq’s overall operating system strategy, operating
system features, and the installation of additional Service Packs,
please refer to the
and Notebook Platforms
This document focuses on the testing and support
Deskpro
™,
iPAQ
™ &
Armada
Operating System Support for Compaq Desktop
White Paper, available October 2001.
™
This document is intended for Compaq personnel and customers
needing information on for Microsoft Windows 2000 Professional
and Service Pack 2 on Compaq
Deskpro
™,
iPAQ
™ &
Armada
™
products, and applicable programs on selected Compaq products.
Microsoft Windows 2000 Service Pack 2 on Compaq Deskpro, iPAQ and Armada 2
Notice
© 2001 Compaq Computer Corporation
Compaq, the Compaq logo, Deskpro and Armada Registered in U.S. Patent and Trademark Office. Evo,
iPAQ and SoftPaq are trademarks of Compaq Information Technologies Group, L.P. in the United States
and other countries.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States and
other countries. Intel and Pentium are trademarks of Intel Corporation in the United States and other
countries. All other product names mentioned herein may be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information
in this document is provided “as is” without warranty of any kind and is subject to change without notice.
The warranties for Compaq products are set forth in the express limited warranty statements accompanying
such products. Nothing herein should be construed as constituting an additional warranty.
15GW-0801A-WWEN
Microsoft Windows 2000 Service Pack 2 on Compaq Deskpro, iPAQ and Armada 3
Introduction
For years, Compaq has remained committed to supporting our customer’s operating system
needs. As new operating systems and service packs are introduced, Compaq engineering teams
perform testing to verify compatibility on Compaq products. This allows our customers the pick
the operating system and service pack that best suits their computing environment.
Compaq is committed to maintaining stability and consistency across commercial product lines.
Since SP2 is not a required upgrade, Compaq recommends that each customer review the SP2
documentation and decide whether to deploy SP2 based on individual company needs. Compaq is
dedicated to providing customers who may choose to deploy SP2 with a smooth transition by
ensuring that SP2 is tested across a variety of configurations for the Deskpro, Armada, Prosignia
and Workstation systems.
This white paper provides a list of tested products and, where applicable, known anomalies when
using SP2.
Tested Products
Systems on which Windows 2000 with Service Pack 2 have been tested include:
•
Workstations
•
•
•
•
•
•
•
•
Desktops
•
•
•
•
•
•
Professional Workstation AP200
Professional Workstation AP250
Professional Workstation AP400
Professional Workstation AP500
Professional Workstation AP550
Professional Workstation SP700
Professional Workstation SP750
Deskpro 2000, 4000, 4000s, 6000 Series
Deskpro EP, EN, EN SFF Series (BX)
Deskpro EP, EN, EN SFF Series (i810)
Deskpro EP, EN, EN SFF, EC Series (i810e)
Deskpro EX, EXS Series (i815)
Deskpro EN, EN (sff), EN (sff-v), EN (sff-na) Series (i815e)
•
•
•
•
15GW-0801A-WWEN
Deskpro EN, EN SFF Series (i820)
iPAQ, iPAQ Legacy-Free (i810e)
iPAQ, iPAQ Legacy-Free (i815e)
Deskpro EXS Series (850)