AMD is a trademark of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
NVIDIA and Quadro are trademarks and/or
registered trademarks of NVIDIA Corporation in
the U.S. and other countries. Red Hat
Enterprise Linux is a registered trademark of
Red Hat, Inc. in the United States and other
countries. Linux® is the registered trademark of
Linus Torvalds in the U.S. and other countries.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Pentium, and Core are trademarks of Intel
Corporation in the U.S. and other countries.
Windows is either a registered trademark or
trademark of Microsoft Corporation in the
United States and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
In accordance with Microsoft’s support policy,
HP does not support the Windows 8 or
Windows 7 operating system on this product or
provide any Windows 8 or Windows 7 drivers
on http://www.hp.com/support.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
First Edition: September 2017
Document Part Number: L00437-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
Right side ............................................................................................................................................................... 7
Left side ................................................................................................................................................................. 8
Keyboard area ...................................................................................................................................................... 10
Button, speakers, and ngerprint reader ......................................................................................... 12
Special keys ....................................................................................................................................... 14
Locating system information .............................................................................................................................. 18
3 Illustrated parts catalog .............................................................................................................................. 20
Computer major components .............................................................................................................................. 20
Miscellaneous parts ............................................................................................................................................. 24
4 Removal and replacement procedures preliminary requirements .................................................................... 28
Service considerations ......................................................................................................................................... 28
Plastic parts ....................................................................................................................................... 28
Cables and connectors ...................................................................................................................... 29
Power button board .......................................................................................................................... 51
6 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................. 52
Using Computer Setup ......................................................................................................................................... 52
Using HP Sure Start (select products only) ......................................................................................................... 55
7 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 56
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 57
Using Remote HP PC Hardware Diagnostics (UEFI) settings (select products only) ........................................... 57
Customizing Remote HP PC Hardware Diagnostics (UEFI) settings ................................................. 57
8 Backing up, restoring, and recovering ........................................................................................................... 59
Creating recovery media and backups ................................................................................................................ 59
Creating HP Recovery media (select products only) ......................................................................... 59
Using Windows tools ........................................................................................................................................... 60
Restore and recovery ........................................................................................................................................... 61
Recovering using HP Recovery Manager ........................................................................................... 61
vi
What you need to know before you get started ............................................................. 61
Using the HP Recovery partition (select products only) ................................................. 62
Using HP Recovery media to recover .............................................................................. 62
Changing the computer boot order ................................................................................ 63
Removing the HP Recovery partition (select products only) ......................................... 63
10 Power cord set requirements ...................................................................................................................... 69
Requirements for all countries ............................................................................................................................ 69
Requirements for specic countries and regions ................................................................................................ 70
11 Statement of memory volatility .................................................................................................................. 72
Questions and answers ....................................................................................................................................... 76
Using HP Sure Start (select models only) ............................................................................................................ 77
Index ............................................................................................................................................................. 79
vii
viii
1Product description
CategoryDescription
Product NameHP EliteBook 1040 G4 Notebook PC
HP EliteBook 1040 G4
Processors7th Generation Intel® Core™ i5 Processor, Kabylake U, dual-core, BGA
i5-7200U (Kit processor)
i5-7300U (Roadmap processor)
7th Generation Intel® Core™ i7 Processor, Kabylake U, dual-core, BGA:
(2)HDMI portConnects an optional video or audio device, such as a high-
denition television, any compatible digital or audio
component, or a high-speed High Denition Multimedia
Interface (HDMI) device.
(3)USB 3.x SuperSpeed port with HP Sleep and
Charge
(4)Battery lightWhen AC power is connected:
(5)USB Type-C power connector and Thunderbolt
port with HP Sleep and Charge (2)
Connects a USB device, provides high-speed data transfer, and
even when the computer is o, charges most products such as a
cell phone, camera, activity tracker, or smartwatch.
●
White: The battery charge is greater than 90 percent.
●
Amber: The battery charge is from 0 to 90 percent.
●
O: The battery is not charging.
When AC power is disconnected (battery not charging):
●
Blinking amber: The battery has reached a low battery
level. When the battery has reached a critical battery level,
the battery light begins blinking rapidly.
●
O: The battery is not charging.
Connect an AC adapter that has a USB Type-C connector,
supplying power to the computer and, if needed, charging the
computer battery.
– and –
Connect and charge most USB devices that have a Type-C
connector, such as a cell phone, camera, activity tracker, or
smartwatch, and provides high-speed data transfer.
NOTE: Cables and/or adapters (purchased separately) may be
required.
– and –
Connect a display device that has a USB Type-C connector,
providing DisplayPort output.
NOTE: Your computer may also support a Thunderbolt
docking station.
Right side7
Left side
ComponentDescription
(1)Security cable slotAttaches an optional security cable to the computer.
(2)VentEnables airow to cool internal components.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
(3)USB 3.x SuperSpeed port with HP Sleep and
Charge
(4)Audio-out (headphone)/Audio-in (microphone)
combo jack
Connects a USB device, provides high-speed data transfer, and
even when the computer is o, charges most products such as a
cell phone, camera, activity tracker, or smartwatch.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.
To access this guide:
1.Type support in the taskbar search box, and then select
the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2.Select My PC, select the Specications tab, and then
select User Guides.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
8Chapter 2 External component identication
Display
ComponentDescription
(1)WWAN antennas*Send and receive wireless signals to communicate with wireless wide
area networks (WWANs).
(2)Camera lightsOn: One or more cameras are in use.
(3)Internal microphonesRecord sound.
(4)CamerasAllow you to video chat, record video, and record still images.. Some
cameras also allow a facial recognition logon to Windows, instead of
a password logon. .
NOTE: Camera functions vary depending on the camera hardware
and software installed on your product.
(5)WLAN antennas*Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
1.Type support in the taskbar search box, and then select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2.Select My PC, select the Specications tab, and then select User Guides.
Display9
Keyboard area
TouchPad
ComponentDescription
(1)TouchPad zoneReads your nger gestures to move the pointer or activate
items on the screen.
(2)Left TouchPad buttonFunctions like the left button on an external mouse.
(3)Near Field Communications (NFC) tapping area
and antenna* (select products only)
(4)Right TouchPad buttonFunctions like the right button on an external mouse.
*The antenna is not visible from the outside of the computer. For optimal transmission, keep the area immediately around the antenna
free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
1.Type support in the taskbar search box, and then select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2.Select My PC, select the Specications tab, and then select User Guides.
Allows you to wirelessly share information when you tap it with
an NFC-enabled device.
10Chapter 2 External component identication
Lights
ComponentDescription
(1)Power light
(2)Caps lock lightOn: Caps lock is on, which switches the key input to all capital
(3)Privacy key light (select models only)On: Privacy screen is on, which helps prevent side-angle viewing.
(4)Fn lock lightOn: The fn key is locked. For more information, see Hot keys
(5)Mute light
(6)Microphone mute light
(7)Num lk lightOn: Num lock is on.
(8)Wireless light On: An integrated wireless device, such as a wireless local area
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power-saving
state. The computer shuts o power to the display and
other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
letters.
(select products only) on page 16.
●
On: Computer sound is o.
●
O: Computer sound is on.
●
On: Microphone is o.
●
O: Microphone is on.
network (WLAN) device and/or a Bluetooth® device, is on.
NOTE: On some models, the wireless light is amber when all
wireless devices are o.
(9)Keyboard backlightIlluminates the keyboard for higher visibility in low-light
conditions.
Keyboard area11
ComponentDescription
(9)Sharing or presenting lightOn: Sharing is on.
(10)Call answer lightOn: Call answer is on.
(11)Call end lightOn: Call end is on.
Button, speakers, and ngerprint reader
ComponentDescription
(1)Power button
12Chapter 2 External component identication
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is on, press the button briey to initiate
Sleep.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
ComponentDescription
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button for at
least 5 seconds to turn o the computer.
To learn more about your power settings, see your power
options.
▲
Right-click the Power meter icon and then select
Power Options.
(2)SpeakersProduce sound.
(3)Fingerprint reader (select products only)Allows a ngerprint logon to Windows, instead of a password
logon.
Keyboard area13
Special keys
ComponentDescription
(1)esc keyDisplays system information when pressed in combination with
the fn key.
(2)fn keyExecutes frequently used system functions when pressed in
combination with another key. Such key combinations are called
hot keys.
See Hot keys (select products only) on page 16.
(3)Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4)Action keysExecute frequently used system functions.
See Action keys on page 15.
(5)Embedded numeric keypad A numeric keypad superimposed over the keyboard alphabet
keys. When fn+num lk is pressed, the keypad can be used like an
external numeric keypad. Each key on the keypad performs the
function indicated by the icon in the upper-right corner of the
key.
NOTE: If the keypad function is active when the computer is
turned o, that function is reinstated when the computer is
turned back on.
(6)Windows application keyDisplays options for a selected object.
(7)num lk keyTurns the embedded numeric keypad on and o when pressed in
combination with the fn key.
14Chapter 2 External component identication
Action keys
An action key performs the function indicated by the icon on the key. To determine which keys are on your
product, see Special keys on page 14.
▲
IconDescription
To use an action key, press and hold the key.
Switches the screen image among display devices connected to the system. For example, if a monitor is
connected to the computer, repeatedly pressing the key alternates the screen image from computer display
to monitor display to simultaneous display on both the computer and monitor.
Helps prevent side-angle viewing from onlookers (select models only). If needed, decrease or increase
brightness for well-lit or darker environments. Press the key again to turn o the privacy screen.
NOTE: To quickly turn on the highest privacy setting, press fn+p.
Decreases the screen brightness incrementally as long as you hold down the key.
Increases the screen brightness incrementally as long as you hold down the key.
Mutes or restores speaker sound.
Decreases speaker volume incrementally while you hold down the key.
Increases speaker volume incrementally while you hold down the key.
Mutes the microphone.
Turns the keyboard backlight o or on.
NOTE: To conserve battery power, turn o this feature.
num lk keyTurns the embedded numeric keypad on and o.
Turns the wireless feature on or o.
NOTE: A wireless network must be set up before a wireless connection is possible.
Provides quick access to your Skype for Business calendar.
NOTE: This feature requires Skype® for Business or Lync® 2013 running on Microsoft Exchange or Oce
365® servers.
Keyboard area15
IconDescription
Turns the screen sharing function on or o.
NOTE: This feature requires Skype for Business or Lync 2013 running on Microsoft Exchange or Oce 365
servers.
●
Answers a call.
●
Starts a call during a 1-on-1 chat.
●
Places a call on hold.
NOTE: This feature requires Skype for Business or Lync 2013 running on Microsoft Exchange or Oce 365
servers.
●
Ends a call.
●
Declines incoming calls.
●
Ends screen sharing.
NOTE: This feature requires Skype for Business or Lync 2013 running on Microsoft Exchange or Oce 365
servers.
NOTE: The action key feature is enabled at the factory. You can disable this feature by pressing and holding
the fn key and the shift key. The fn lock light will turn on. After you have disabled the action key feature, you
can still perform each function by pressing the fn key in combination with the appropriate action key.
Hot keys (select products only)
A hot key is the combination of the fn key and another key.
To use a hot key:
▲
Press the fn key, and then press one of the keys listed in the following table.
KeyDescription
CTurns on scroll lock.
ETurns on the insert function.
PTurns on the highest privacy setting.
RBreaks the operation.
SSends a programing query.
WPauses the operation.
16Chapter 2 External component identication
Bottom
ComponentDescription
(1)VentEnables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and o during routine
operation.
(2)SpeakersProduce sound.
Bottom17
Rear
ComponentDescription
VentsEnable airow to cool internal components.
Locating system information
Important system information is located on the bottom edge of the tablet or on the keyboard base. You may
need the information when travelling internationally or when you contact support:
(1): Serial number
(2): Product number
(3): Model number
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and o during routine
operation.
(4): Warranty period
18Chapter 2 External component identication
Using Windows, briey press the fn+esc key combination to display the System Information screen, which
provides the product name and serial number of your computer, as well as information about the memory,
processor, BIOS, and keyboard.
Locating system information19
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