™
WindTunnel
by HOOVER
Congratulations on
your purchase!
This WindTunnel™vacuum cleaner
takes HOOVER® Type “Y” Allergen
Filtration filter bags
This product was designed for
easy Assembly (See page 3)
www.hoover.com
Owner’s Manual
ENGLISH ➜ pp.1-14
ESPAÑOL ➜ pág. 15-21
FRANÇAIS ➜ p. 22-28
Review this manual before
operating cleaner
Fill in and retain
The model and serial number are located on the bottom of the cleaner as shown.
For your personal records, please enter the COMPLETE model and serial number
in the spaces provided and retain this information.
Your cleaner is model___________________________________
and has serial number___________________________________
It is suggested that you attach your sales receipt to this owner’s manual.
Verification of date of purchase may be required for warranty service of your
HOOVER product.
Be sure to fill out and return the product registration card included with
your cleaner.
Index
Assembling Cleaner..........................3-5
Carton Contents....................................3
Cleaner Descriptions............................5
HowTo Use ........................................5-8
Embedded Dirt FINDER™ Feature ..6
Cleaning Tools................................7-8
If You Have a Problem ........................13
Important Safeguards ..........................2
Lubrication ..........................................12
Maintenance
Authorized Service..........................12
Cleaning Filters ................................9
Clearing Blockages ........................13
Replacing Agitator Brush Roll ......11
Replacing Powered Hand Tool
Agitator Brush Roll ......................11
Replacing Belt............................10-11
Replacing Powered Hand Tool Belt12
Replacing Edge Groomers ............11
Replacing Headlight........................10
Replacing Filter Bag ......................8-9
Thermal Protector ..............................12
Warranty ..............................................14
© 1997 The Hoover Company
www.hoover.com
Important Safeguards!
When using an electrical appliance,a lw ays fo l l ow basic precautions,i n cluding the fo l l ow i n g :
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
Warning:To reduce the risk of fire, electric shock, or injury:
• Do not use outdoors or on wet surfaces.
• Close supervision is necessary when any appliance is used by or near ch i l d r e n .
Do not allow vacuum cleaner to be used as a toy or to run unattended at any
t i m e.
• Keep hair, loose cl o t h i n g , f i n ge rs , feet and all parts of body aw ay from openings,
rotating agitator and other moving part s . Do not operate cleaner in bare feet or
when wearing open toe shoes or sandals.
• Do not pick up anything that is burning or smoking, s u ch as cigarettes,m a t ch e s ,
or hot ashes.
• Do not use to pick up flammable or combu s t i ble materials such as gasoline or fine
wood sandings or use in areas where they may be present.
• Avoid picking up hard ,sharp objects with the cl e a n e r.T h ey may damage the
cleaner and the bag .
• A lw ays turn off this appliance before connecting or disconnecting hose.
• Do not use without dust bag or filters in place. C h a n ge bag frequently when
p i cking up very fine materials such as pow d e r.
• Use extra care when cleaning on stairs .
• Do not put any object into openings. Do not use with any opening bl o ck e d ;keep
free of dust, l i n t ,h a i r,or anything that may reduce air flow.
• Do not pull or carry by cord , use cord as a handle,close door on cord or pull
c o rd around sharp edges or corners .Do not run appliance over cord . Keep cord
aw ay from heated surfaces.
• A lw ays disconnect cord from electrical outlet before servicing the cl e a n e r.
• Unplug cleaner when not in use.Turn off all controls before unplugg i n g .
• Do not unplug by pulling on cord . To unplug, grasp the plug, not the cord . N ever
handle plug or appliance with wet hands.
• The use of an extension cord is not recommended.
• Do not use with damaged cord or plug.If appliance is not working as it should,
has been dro p p e d ,d a m age d , left outdoors ,or dropped into water, take it to a
H o over Fa c t o ry Service Center or Au t h o r i zed Hoover Warranty Service Dealer
( D e p o t ) .
• Use vacuum cleaner only for its intended use as described in the instructions.
Use only attachments recommended by The Hoover Company ;o t h e rs may cause
h a z a rd s .
Save these instructions!
2
1. Assembling cleanerNot
This cleaner was inspected and packaged carefully before being shipped from the
factory. If you should happen to need assistance during assembly or operation, call
1-800-944-9200 for an automated referral of authorized service outlet locations
(U.S. only) OR
1-330-499-9499 to speak with a representative in our Consumer Response Center
OR
Visit us online at www.hoover.comto find the service outlet nearest you (click on
the “Service” button).
Carton contents
1-1
E
C
A
Remove all parts from carton and
identify each item shown. Make
sure all parts are located before
disposing of packing.
A. Handle section
B. Cleaner body
C. Hose rack
D. Hose, cleaning tools and wands
E. Handle bolts and nuts packet
(in bag with owner’s manual)
F. Powered hand tool
B
D
STEP 1 Attach rack and handle
1-2
1-3
C
B
F
Note: The white switch lock above the ON/OFF switch aids
in the assembly of your cleaner. Assembly can be continued
if the switch lock is missing. However, do not remove the
switch lock until assembly is completed.
1-4
A
Open tool cover on handle section
(A).
Attach hose rack to handle section
by fitting hooks (B) on rack over
slots (C) on handle section.
Align hole on rack with circular tab
on handle.
Continued ➜
3
1-5
A
1-6
1 - 7
Remove bag door on cleaner body
by pushing down at top of door and
pulling door outward.
Switch (A) above bag door should
be in OFF position.
1-8
Place nuts in recessed areas on
front of handle. Hold each nut in
place while tightening each bolt
securely with a Phillips screw driver.
While holding rack in place, slide
handle onto cleaner body.
Make sure tab is inserted fully into
slot.
1-9
Reposition bag door by fitting tabs
on bottom of door into opening.
Press top of door to snap securely
shut.
Push bolts into holes on back of
handle.
1-10
Press cord into the 3 notches and
the clip as shown.
STEP II Attach hose
1-11
A
B
Align end of hose with projections
(A) over slots (B) in dirt duct.
4
NOTE: Hose must be connected as shown for all
operations.
1-12
C
B
Slide hose into (B) and twist hose to
lock it into place.
Lift hose tube cover (C).
1-13
D
Position hose over rack and into
hose tube (D) or (E) (depening on
your model).
E
STEP III Position tools
1-14
1-15
A
1-16
C
B
A
B
Place smaller unridged end of wand into
bottom of rack. Snap wand into clip.
Repeat with other wand.
Open tool cover.
2. How to use
Cleaner description
7
21
16
6
22
20
1
2
5
15
3
4
8
10
11
12
13
14
2 - 1
19
18
17
Insert ends of dusting brush (A), crevice
tool (B) into storage areas. Secure furniture nozzle (C) in clip.
Close tool cover.
The assembled cleaner will
look like the drawing.
1. Handle
2. ON/OFF switch
3. Cord hooks: wrap cord
4. Hose
5. Tool cover
6. Dusting brush
7. Furniture nozzle
8. Crevice tool
9. Powered hand tool
10. Carrying handle
11.Wands
12. Final filter door
13. Handle release lever:
step on lever to lower
14. Edge groomers
14
23
13
3
9
24
3
Remove switch lock (A) above ON/ OFF
switch (B) by pulling it straight out.
Dispose of switch lock.
If switch lock has come off during
assembly, make sure switch is in OFF
position (down) before plugging cord
into electrical outlet.
around hooks for storage.
The top hook can be
rotated right or left for
easy cord release.
handle to operating or
low positions.
15.Furniture guard: helps
prevent cleaner from mark
ing furniture.
16.Nozzle control knob: slide
knob to correct setting for
height of carpet being
cleaned.
17.Headlight
18.Embedded Dirt FIND-
TM
ER
sensitivity switch
19.‘Dirt FINDER’ display
20. Check bag indicator
21.Stair cleaning handle:
located below lower edge
of door.
22. Bag door
23. Cord clip
24. Hose rack
Operate cleaner only at voltage specified on data plate
on bottom of cleaner.
This cleaner is intended fo r
household use.
Polarized plug
To reduce the risk of electric shock, this
appliance has a polarized plug (one
blade is wider than the other). This plug
will fit in a polarized outlet only one way.
If the plug does not fit fully in the outlet,
reverse the plug. If it still does not fit,
contact a qualified electrician to install
the proper outlet. Do not change the
ON-OFF switch
Plug cord into electrical outlet.
To turn cleaner ON, push switch up.
To turn cleaner OFF, push switch down.
2 - 2
A
Cord clip
To help keep the cord out of the way
while vacuuming, position cord in cord
clip (A) located at rear of cleaner on
hose rack.
5
2 - 3
2 - 4
2 - 5
Transporting cleaner
To move your cleaner from room to
room, put handle in upright position, tilt
cleaner back on rear wheels and push
forward.
2 - 6
A
B
Embedded Dirt FINDER
feature
With red and green lights (A), the ‘Dirt
FINDER’ system alerts the user to areas of
carpet that may need more cleaning
attention. It is able to sense when larger
amounts of dirt particles, especially
embedded dirt, are removed.
To let you know that the ‘Dirt FINDER’ feature is ready, the red light will come on
Carrying cleaner
The cleaner can also be moved by
using the carrying handle.
when the cleaner is first turned on. After
a few seconds, the red light will go off
and the green light will come on.
Cleaning may then begin.
The green light will remain on throughout cleaning except when the detector
senses that a larger amount of dirt is
being picked up; then the red light will
come on.
When the red light is on, you should
take additional cleaning strokes in the
TM
area until it changes to green.
•The red light may seldom come on during cleaning. This means that your
cleaner is picking up primarily fine surface dust and lint which the system may
not detect, or that the carpet is generally
clean. To increase the feature’s sensi-
tivity to dirt, set the switch (B) to the
“Hi” position.
•At other times, the red light may stay on
for a considerable amount of time. This
Handle positions
The handle of your cleaner has three
positions; upright for storage and when
using cleaning tools; operating position
for general operation on carpet and
floors; low for reaching under low furniture. Step on handle release lever to
lower handle.
means that the carpet contains a high
level of dirt which is being removed by
the cleaner. To decrease the feature’s
sensitivity to dirt, set the switch to the
“Reg.”(Regular) position.
2 - 7
B
A
Carpet height
adjustment
The cleaning of carpet and rugs takes
place at the nozzle (A).
When it is necessary to raise and lower
the nozzle for various carpet pile
heights, slide the nozzle control knob (B)
to the desired setting.
6
2 - 8
C
D
Handle position
For ease in sliding knob, the handle
should be in the upright position (C).
The nozzle will not move into the
adjusted position until the cleaner
handle is lowered to the operating
position (D).
2 - 9
BARE
HIGH
FLOOR
Settings
For maximum cleaning performance,
the following carpet height settings are
recommended:
• Lowest setting: for all types of carpet
Note: If the cleaner is difficult to push,
slide knob to the next higher setting.
• Higher settings: for very deep pile
carpet where easier pushing effort is
desired, while maintaining good cleaning
performance.
2 - 1 0
2 - 1 1
2 - 1 2
Cleaning lightweight
flexible rugs
Stand on one end of rug and move
cleaner toward other end or edge.
Before reaching edge, push down on
handle. This will lift up the nozzle (front
of cleaner) as shown and will prevent
rug from clinging to cleaner. Continue to
lift up nozzle so that when you have
reached the edge, it is completely off the
rug. Move cleaner back to start again,
lower nozzle, and use only forward
strokes.
2 - 1 3
How to attach tool
cover
The tool cover is designed with a
“break-away” feature which allows it to
snap free if it is pushed open too far.
To reattach, align hinges of cover with
slots on sides of tool storage area.
Push cover down to secure in place.
Edge cleaning
Special edge groomers are provided on
both sides of the nozzle to remove dirt
in carpet near baseboards and furniture.
Guide either side of nozzle parallel to
edge of carpet or furniture.
Cleaning tools
Tools allow for cleaning surfaces above
the floor and for reaching hard to clean
areas.
The cleaner is ready for tool use when
handle is in upright position.
CAUTION: Agitator continues to
rotate while cleaner handle is in
upright position. Avoid tipping cleaner or setting it on furniture, fringed
area rugs or carpeted stairs during
tool use.
Stair cleaning
A stair cleaning handle has been designed for ease in using your cleaner on
stairs. With handle in operating position,
place fingers under edge of stair cleaning handle and guide cleaner with other
hand on upper handle.
As an alternative, you may use the hose
and powered hand tool or furniture nozzle for stair cleaning. Clean from bottom
to top.
When using cleaning tools, the agitator will continue to rotate.
CAUTION:To avoid personal injury or
unnecessary wear to carpet, and to
prevent the cleaner from falling,
always place it at bottom of stairs.
2 - 1 4
A
Removing hose
When using cleaning tools, cleaner
handle should be in the upright position. Also, turn cleaner OFF before
disconnecting and connecting hose
to hose tube (A).
To use hose, lift hose end as shown.
Lower cover (B) onto hose tube.
When you are finished cleaning with the
tools, be sure to lift cover from hose
tube and reposition hose end into
tube.
B
Continued ➜
7
2 - 1 5
2 - 1 6
2 - 1 7
F
C
D
Attach wand and tools
Attach tool or wand to the hose (C).
Attach second wand or tool to wand (D)
by pushing it firmly onto the wand.
Twist wand or tool slightly to tighten or
loosen the connection.
How to clean tools
To clean the hose and powered hand
tool, wipe off dirt with a cloth dampened
in a mild detergent. Rinse with a damp
cloth. Do not submerge the powered
hand tool in water.
Cleaning tools may be washed in warm
water with a detergent. Rinse and air
dry before using.
E
H
G
I
Select proper tool
E. Dusting brush may be used for
carved furniture, table tops, books,
lamps, lighting fixtures, venetian blinds,
baseboards, shutters, and registers.
F.Furniture nozzle may be used for
upholstered furniture, draperies, mattresses, clothing, automobile interiors,
and carpeted stairs.
G. Crevice tool may be used in tight
spaces, corners and along edges in
such places as dresser drawers, upholstered furniture, stairs and baseboards.
H. Wands are used to give extra length
to your hose. Use them with any of the
above tools.
I. Powered hand tool may be used for
upholstered furniture, carpeted stairs
and hard to reach places.
J
Check bag indicator
The indicator (J) will begin to show red as
the filter bag fills with dirt.
T h e re are three conditions that will cause
the indicator to become completely re d :
1. If the bag is full; change the bag.
2. If very fine materials have been picked
up, clogging the bag pores; change the
bag.
3. If there is a blockage at the front of the
c l e a n e r, in the hose, tools or at the bag
opening; remove the blockage (see
“Clearing blockages” section).
3. Maintenance
Familiarize yourself with these home
maintenance tasks as proper use and
care of your cleaner will ensure continued cleaning effectiveness.
Filter bag
When to replace
Check filter bag from time to time. It is
recommended that you change the filter
bag when dirt reaches the dotted line. If
more dirt than this accumulates, your
cleaner will not operate effectively.
Note: All new carpet has loose fibers
which can fill the bag quickly while
vacuuming.
If you are using the cleaner on new
carpet, be sure to change the filter
bag often.
CAUTION:Very fine materials, such as
face powder, cornstarch, fireplace
ashes or fireplace soot, may seal the
filter bag and may cause it to burst
even though it is only partially full of
dirt. When cleaner is used to remove
material of this nature, change filter
bag often.
Where to buy
Filter bags may be purchased from your
Authorized Hoover Dealer (Depot),
Leading Retailers, Hoover Factory
Service Centers, or through The Hoover
Company on-line at
www.hoover.com
What to buy
To assure cleaning effectiveness, use
only Genuine HOOVER® Allergen
Filtration Type Y disposable filter
bags.
It is imperative that you use only genuine HOOVER filter bags made by The
Hoover Company to assure that your
cleaner operates at peak performance.
HOOVER bags can be identified by
these trademarks —
Changing filter bag
Disconnect cleaner from electrical
outlet.
3 - 1
Removing bag door
To change filter bag, press down at top
of bag door and pull door forward.
Remove door.
®
8
3 - 2
3 - 3
Secondary and final
filters
3 - 4
B
A
A
C
Removing and installing filter
b a g
Grasp filter bag collar (A) and pull collar
f rom tube (B).
Note: Do not clean out old filter bag and
reuse. Discard used filter bag.
Hold new filter bag as shown. Align opening in filter bag with (B).
Push (A) firmly onto (B).
Tuck in filter bag.
3 - 5
B
Cleaning final filter
The final filter assists in the filtration
process to return clean air to the room.
To remove this filter when it becomes
dirty, open the door on the side of the
cleaner.
Lift out filter (B) and hand wash it in
cold water with mild detergent.
Let filter air dry and reposition it on the
side of the cleaner. Make sure the green
colored side of filter faces outward.
Close door.
Should you want to replace this filter,
ask for HOOVER part No. 40110004.
Do not operate cleaner without either
the secondary or final filter in place.
Replacing bag door
Reposition bag door by placing tabs on
bottom of door into opening (C).
Press top of door to snap securely shut.
3 - 6
C
Reattaching filter door
The filter door is designed with a “breakaway“ feature which allows it to snap
free if it is pushed open too far.
To reattach, align hinges (C) of cover
with slots on sides of filter area.
Press door back into place.
Cleaning secondary filter
Disconnect cleaner from electrical
outlet.
The secondary filter (A), located behind
the grill in the bottom of bag compartment, protects the motor from dirt particles.
If filter becomes dirty, pull off grill and lift
out filter.
Hand wash filter in cold water with mild
detergent, then air dry.
Reposition dry filter and grill.
Should you want to replace this filter, ask
for HOOVER part No. 38765019.
Check agitator shield
Because your cleaner picks up so well,
we strongly recommend you check for
debris accumulation under the agitator
shield each time you clean the filters.
Removing debris under the shield will
help maintain your cleaner’s excellent
pick up and suction. Remove debris as
follows:
1. Disconnect cleaner from electrical
outlet.
2. Check for dirt accumulation by
removing bottom plate (Fig. 3-10),
removing agitator (Fig. 3-11), and lifting
agitator shield (Fig. 3-13).
3. Remove any debris and replace
shield, agitator and bottom plate (Figs.
3-13 to 3-15).
9
Headlight replacement
What to buy
This cleaner uses a 12 volt, wedge base type
912 bulb, H o ov e r p a rt N o .2 7 3 1 3 1 0 1.
3 - 7
Removing lens
Disconnect cleaner from electrical
outlet.
Using a screwdriver, remove the two
screws as shown and lift off lens.
Belt replacement
The belt on your Hoover cleaner causes
the agitator to rotate and is important for
the effective operation of the cleaner.
The belt is located under the bottom
plate of the cleaner and should be
checked from time to time to be sure it
is in good condition.
When to replace
Disconnect cleaner from electrical
outlet.
To check belt, remove bottom plate as
shown in “How to replace”. Replace belt
if it is stretched, cut or broken.
What to buy
To assure effective operation, use only
genuine HOOVER belts with your cleaner. When purchasing a new belt, ask for
HOOVER part No. 38528033.
3 - 8
Installing bulb
Pull old bulb straight out of socket.
Push new bulb straight into socket until
locked in place.
Excessive force is not required.
3 - 1 0
A
How to replace
Disconnect cleaner from electrical
outlet.
Removing bottom plate
Place handle in low position and turn
cleaner over so bottom side is up.
Remove the 4 screws as shown with a
Phillips screw driver.
Lift off bottom plate (A).
3 - 9
Replacing lens
Reposition lens and secure with the two
screws.
3 - 1 1
Removing belt
Remove agitator brush roll and used
belt.
Discard used belt.
3 - 1 2
B
B
Installing new belt
With lettering on outside of belt and
positioned as shown in box on (D), slide
new belt over motor pulley (B).
10
3 - 1 3
C
D
E
Replacing agitator brush roll
I n s e rt agitator through belt and place
belt in belt guide (C) on agitator.
Should the agitator shield (D) become
dislodged while replacing the belt or the
agitator, reposition it as shown noting
the placement of its belt guide (E).
D
3 - 1 4
F
G
Securing agitator
Grasp agitator firmly and fit it into position by first sliding end opposite the belt
into the rectangular slot (F) on side of
cleaner.
Pull other side of agitator (G) into place.
Turn agitator making sure belt is not
pinched between agitator and agitator
shield.
3 - 1 5
Replacing bottom plate
Reposition bottom plate and 4 Phillips
head screws. Tighten screws securely.
The agitator brush ro l l
When to replace
When agitator brushes are worn, the
agitator should be replaced.
To check condition of brushes, discon-
nect cleaner from electrical outlet.
Move edge of a card across bottom
plate while turning agitator. To maintain
cleaning effectiveness, replace agitator
if brushes do not touch card.
What to buy
Your cleaner requires either a 13” or 15”
agitator. When purchasing a new agitator, ask for one of the following:
13” - HOOVER part No. 48414110
15” - HOOVER part No. 48414115
3 - 1 6
How to replace
Disconnect cleaner from electrical
outlet.
Remove bottom plate, belt and agitator
following directions in “The belt” section
beginning with Fig. 3-10.
Discard old agitator.
Continue following the directions in “The
belt” section to reposition belt, new agitator and bottom plate.
The edge gro o m e r s
When to replace
The edge groomers, located on both
sides of the nozzle, should be replaced
when they no longer extend past the
surface of the bottom plate.
What to buy
When purchasing edge groomers, ask
for HOOVER part No. 39511004.
How to replace
Disconnect cleaner from electrical
outlet.
Remove bottom plate as described in
“The belt” section (Fig. 3-10).
3 - 1 9
B
3 - 1 7
Installing groomers
Lift off both old edge groomers and
slide new edge groomers into position
as shown.
Reposition bottom plate and secure with
4 Phillips head screws.
3 - 2 0
P o w e red hand tool
Agitator brush roll
replacement
When agitator brush roll brushes are
worn, the brush roll should be replaced.
Ask for HOOVER part No. 48414088.
3 - 1 8
A
How to replace
1. Remove tool from hose and turn it so
bottom faces up. Press the latches on
either side of tool and remove bottom
plate (A).
3 - 2 1
2. Unscrew the two Phillips screws and
remove belt guard (B).
D
C
3. Remove agitator including end plates
(C) and discard.
4. Inspect belt to ensure that it is in good
condition. If belt is cracked, gouged or
broken, replace it (see following section).
5. Insert brush roll through belt and posi-
tion belt over gear teeth (D) on brush roll.
C
6. With curved ends down, slide end
plates (C) of brush roll into slots (E) on
tool.
E
Continued
11
3 - 2 33 - 2 2
B
A
7. Replace belt guard (B) making sure
not to pinch brush bristles in guard. Turn
agitator making sure it rotates freely.
Replace and tighten screws.
Powered hand tool
Belt replacement
Inspecting the belt
The powered hand tool belt is designed
to last a long time and is not normally
replaced. However, if the belt is
cracked, gouged or broken, it should be
replaced.
3 - 2 4
8. To replace bottom plate (A), insert the
four tabs on edge of bottom plate into
slots on front of tool.
Pivot bottom plate down and snap
closed.
Replacing belt
When replacing belt, ask for HOOVER
part No. 38528037.
1. Remove bottom plate, belt guard and
brush roll as described in Figs. 3-18
through 3-20.
3 - 2 5
F
E
3 - 2 6
G
H
4. With flat sides of turbine retainers (G)
pointing down, slide retainers into
grooves (H) in tool housing and snap
into place.
5. Replace brush roll, belt guard, and
bottom plate as described in Figs. 3-20
through 3-23.
The belt can be seen through the top of
the nozzle or by removing the bottom
plate and belt guard (Figs. 3-18 and 3-
19).
Lubrication
The motor is equipped with bearings
that contain sufficient lubrication for the
life of the motor. The addition of lubricant could cause damage. Therefore,
do not add lubricant to motor bearings. The agitator is equipped with two
ball bearings that should be lubricated
periodically by a Hoover Factory Service
Center or an Authorized Hoover
Warranty Service Dealer (Depot).
12
2. Grasp turbine (E) and pull firmly to
remove.
3. Remove belt from turbine pulley (F).
Replace with new belt.
Thermal protector
An internal thermal protector has been
designed into your cleaner to protect it
from overheating.
When the thermal protector activates,
the cleaner will stop running. If this hap-
pens, proceed as follows:
1. Turn the cleaner OFF and disconnect
it from the electrical outlet.
2. Check secondary and final filters for
dirt accumulation.
3. Refer to “Clearing blockages” section.
4. When cleaner is unplugged and the
motor cools for 30 minutes, the thermal
protector automatically resets and cleaning may continue.
If the thermal protector continues to activate after following the above steps, your
cleaner may need servicing (see “Service”
section).
Service
To obtain approved HOOVER service and
genuine HOOVER parts, locate the nearest Hoover Factory Service Center or
Authorized Hoover Warranty Service
Dealer (Depot) by:
• checking the Yellow Pages under
“Vacuum Cleaners - Household” OR
• checking the list of Factory Service
Centers provided with this cleaner
OR -
• calling 1-800-944-9200 for an auto
mated referral of authorized service
outlet locations (U.S. only) OR -
• checking the Service section of The
Hoover Company on-line at
www.hoover.com
Do not send your cleaner to The Hoover
Company in North Canton for service,
this will only result in delay.
If further assistance is needed, contact
The Hoover Company Consumer
Response Center, North Canton, Ohio
44270, Phone: 1-330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the
complete model number when requesting information or ordering parts. (The
model number appears on the bottom of
the cleaner.)
Hoover Cleaning
Performance
This Hoover Cleaning Performance
System is for comparing the relative progressive performance of Hoover
uprights only and not for comparison
with any other brands. The majority of
this rating is based upon the American
Society for Testing and Materials (ASTM)
Carpet Cleaning Effectiveness Testing
(ASTM Test F608). Other performance
factors include Hose Power (ASTM Test
F558), Surface Litter Cleaning, Hard
Floor Cleaning, Edge Cleaning, Air
Filtration and Cleaning Width.
4. If you have a
problem
If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the checklist below.
Problem: Cleaner won’t run
Possible Cause
Possible Solution
• Not firmly plugged in
• Plug unit in firmly
• No voltage in wall plug
• Check fuse or breaker
• Blown fuse or tripped breaker
• Replace fuse or reset breaker
•Thermal protector activated
• Allow cleaner to cool for 30 minutes
(this will reset the thermal protector)
P ro bl e m : Cleaner/ tools won’t pick up
Possible Cause
Possible Solution
• Broken or worn belt
• Replace belt
• Agitator brush roll worn
• Replace brush roll
• Filter bag full
• Change filter bag
• Incorrect carpet height setting
• Move nozzle control knob to lower
s e t t i n g
• Blockage in air flow passage
• Clear blockage
Problem: Cleaner hard to push
Possible Cause
Possible Solution
• Incorrect carpet height setting
• Move carpet height control to a higher
setting
Problem: Powered hand tool brush
Possible Cause
Possible Solution
• Too much pressure being applied to
tool
• Continue using tool applying light
pressure
• Blockage in turbine channel
• Remove blockage
• Broken or worn belt
• Replace belt
• Low cleaner suction
• Check items under “Cleaner suction
low”
roll won’t run
Clearing blockages
Disconnect cleaner from electrical
outlet.
Low suction or pick up may be due to a
blockage in the system. Refer to the following steps to check for blockages
continuing with each step until the
blockage is found:
1. Check fullness of filter bag; change if
needed.
4 - 1
A
A
B
C
C
Checking airflow path
2. Plug cleaner in and turn ON. Check for
suction at end of hose (A).
a. If there is suction, continue with
step 3.
b. If there is no suction, check for
blockage in hose and dirt tube as
follows:
1) Disconnect hose from dirt duct (C)
by reversing procedure for “Attach
hose” on p. 4, Figs. 1-11 and 1-12.
2) Clear out hose.
3) Look into (C) and remove blockage.
3. Check connection at hose tube (B);
remove any blockage.
B
4 - 2
D
Checking under bottom plate
4. Turn cleaner OFF and unplug.
5. Remove bottom plate, belt and agitator (see “The belt” section).
Look into opening (D) for blockages and
remove.
6. Remove agitator shield (see Fig. 3-
13) and remove any loose debris which
may have accumulated under it.
If blockage occurs during
powered hand tool use
4 - 3
D
1. Disconnect powered hand tool from
hose. Remove bottom plate, belt guard
and turbine as described in Figs. 3-18,
3-19 and 3-26.
Remove any blockage from turbine
channel (D).
Replace belt turbine, brush roll, belt
guard and bottom plate.
13
Full One Year
Warranty
(Domestic Use)
Your HOOVER® appliance is warranted
in normal household use, in accordance
with the Owner’s Manual against original
defects in material and workmanship for
a period of one full year from date of
purchase. This warranty provides, at no
cost to you, all labor and parts to place
this appliance in correct operating condition during the warranted period. This
warranty applies when the appliance is
purchased in the United States including
its territories and possessions, or in
Canada or from a U. S. Military
Exchange. Appliances purchased elsewhere are covered by a limited one year
warranty which covers the cost of parts
only. This warranty does not apply if the
appliance is used in a commercial or
rental application.
Warranty service can only be obtained
by presenting the appliance to one of
the following authorized warranty service
outlets. Proof of purchase will be
required before service is rendered.
1. Hoover Factory Service Centers.
2. Hoover Authorized Warranty
Service Dealers (Depots).
For an automated referral of authorized service outlets in the U.S.A.,
phone 1-800-944-9200 OR
visit The Hoover Company on-line at
www.hoover.com
This warranty does not cover pick up,
delivery, or house calls; however, if you
mail your appliance to a Hoover Factory
Service Center for warranty service,
transportation will be paid one way.
While this warranty gives you specific
legal rights, you may also have other
rights which vary from state to state.
If further assistance is needed, or if
there are questions concerning this warranty or the availability of warranty service outlets, write or phone the
Consumer Response Center, The Hoover
Company, 101 East Maple St., North
Canton, Ohio 44720.
Phone 1-330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
1-800-263-6376.
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