Hoover WH20201 Owner’s Manual

OWNER'SMANUAL

Operatingand Servicing Instructions

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IMPORTANT:READCAREFULLYBEFOREASSEMBLYANDUSE.

Questions or concerns? For assistance, please call Customer Service at 1-800-944-9200

Mon-Fri 8am-7pm EST. PLEASE DO NOT RETURN THIS PRODUCT TO TI-IE STORE.

THIS PRODUCTIS INTENDEDFORHOUSEHOLDUSEONLY.

IF USEDCOMMERCIALLYWARRANTYIS VOID.

@2011 Techtronic Floor Care Technology Limited. All Rights Reserved. #961145002 ID102309-R1

Thankyou for choosing a HOOVER° product.

Please enter the complete model and Manufacturing

Code in the spaces provided.

MODEL

MFG. CODE

Tip: Attach your sales receipt to this owner's manual.
Verification of date of purchase may be required for
warranty service of your HOOVER ® product.

Be sure to register your product online at Hoover.corn or
call 1-800-944-9200 to register by phone. Visit hoover.com
for additional video instructions for assembly and

maintenance.

Important Safety Instructions .................................................................................... 3

Product Assembly ...................................................................................................... 5

Carton Contents ...................................................................................................... 5

Attach Handle .......................................................................................................... 5

Cord Storage ........................................................................................................... 5

How To Use ................................................................................................................. 6

Steam Cleaner Description ...................................................................................... 6

Before You Begin Cleaning ..................................................................................... 6

Filling Water Tank .............................................................................................. 6

Attaching the Microfiber Pad ............................................................................. 7

Filling Solution Tank .......................................................................................... 7

Steam Cleaning Hard Floors ................................................................................... 8

Refreshing Carpet ................................................................................................... 9

After Steam Cleaner Use / Using Cooling Tray ....................................................... 9

Maintenance ................................................................................................................ 10

Water Tank ............................................................................................................... 10

Microfiber Pad ......................................................................................................... 10

Water Filter .............................................................................................................. 10

Storage ........................................................................................................................ 11

Troubleshooting ......................................................................................................... 11

Clearing Blockages .................................................................................................. 12

Service ......................................................................................................................... 12

Warranty ...................................................................................................................... 13

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MANUFACTURINGCODE

(Label located on back of Steam Mop)

If you need assistance:

If your product needs servicing within the warranty period, please contact Customer Service at 1-800-
944-9200; Mon-Fri 8am-7pm EST. Always identify your steam cleaner by the complete model number
when requesting information or ordering parts. (The model number of the steam cleaner is located on
the data plate)

PLEASE DO NOT RETURN THIS STEAM CLEANER TO THE STORE.

IMPORTANTSAFETYINSTRUCTIONS

SAVETHESEINSTRUCTIONS

When using an electrical steam cleaner, basic precautions should always be
followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS STEAM CLEANER.

WARNING:TOREDUCETHERISKOFFIRE,

ELECTRICSHOCKORINJURY:

• Fullyassemble before operating.

• Operate steam cleaner only at voltage specified on data label on back of steam

cleaner.

• Do not leavesteam cleaner when plugged in. Unplug from outlet when not in use

and before cleaning or servicing.

• Do not use or store outdoors.

• Do not use for space heating purposes.

• Do not immerse in water.

• Donot allow to be used asa toy. Not intended for useby children age 12 and under.

Close supervision is necessary when used near children. To avoid injury, burn, or
damage, keep children away from product, and do not allow children to touch
steam cleaner while in use or before completely cool, or to place fingers or other

objects into any openings.

• Do not use any extension cord with this product.

• Do not handle the plug, or the Steam Mop with wet hands. Do not operate the

Steam Mop without footwear.

• Do not place hands or feet under the Steam Mop while it is in operation as the

steam cleaner gets very hot and may create a burn hazard.

• Useonly on flat, horizontal surfaces. Do not use the Steam Mop on walls, counter

tops or windows.

• To protect against a risk of electric shock, do not immerse the Steam Mop into

water or any other liquids.

• Use only as described in this manual. Use only manufacturer's recommended

attachments and products.

• Do not use with damagedcord or plug. Ifappliance is not working as it should, has

been dropped,damaged, left outdoors,or dropped intowater, call CustomerService
at 1-800-944-9200 for instructions before continuing use.

• Donot pull or carry bycord, usecord as a handle,close a dooron cord,or pull cord

around sharp edges or corners. Do not place product on cord. Do not run steam
cleaner over cord. Keepcord away from heatedsurfaces.

• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

• Do not handle plug or steam cleaner with wet hands.

• Do not put any object into openings. Donot use with any opening blocked.

• Keephair, loose clothing, fingers, and all parts of body away from openings.

• Turn off all controls before unplugging.

• Useextracarewhen cleaning on stairs. Whennot in use do notplace steam cleaner

on stairs or furniture, as it may result in injury or damage.

• Toavoid burn or injury, do not apply steam directly to any person or animal.

3

• Onlyusewater to refill thewater tank. Donot use any type of chemicals or additives

in the water tank.

• Do not add descaling, aromatic, alcoholic products, cleaning solutions, scented

perfumes, oils or any other chemicals to the water used in this steam cleaner as
this may damage the steam cleaner or make it unsafe for use. While this Steam

Mop is designedfor tap water, to increase effectiveness of the steam and to avoid
build up of minerals, you may use distilled water to fill Steam Mop.

• Donot use Steam Mop in an enclosedspace filled with vapor given off by oil-based

paint, paint thinners, some moth proofing substances, flammable dust, or other
explosiveor toxic vapors.

• When in use, never turn the steam cleaner over or use while on its side.

• Allow Steam Mop sufficient time to cool prior to removing the microfiber pad.

• Before cleaning the Steam Mop, unplug the power cord from the electrical outlet

and clean with a dry or damp cloth. Do not pour water or use alcohol, benzene or
paint thinner on the steam cleaner.

• Donot use in areaswhere flammable or combustible liquids, such asgasoline may

be present.

• Do not use without microfiber pad properly attached to mophead.

• Do not clean over floor electrical outlets.

• Do not use the Steam Mop on leather, wax polished furniture or floors, synthetic

fabrics, velvet or other delicate, steam sensitive materials.

• Useonly with Hoover_ SteamPlusTM CleaningSolution.

• Do not operate Steam Mop without water in water tank.

• WARNING:This product contains chemicals known to the State of California to

cause cancer, birth defects or reproductive harm. WASH HANDS AFTER

HANDLING.

CAUTION:TOREDUCETHERISKOFDAMAGE:

• Store appropriately indoors in a dry place. Do not expose machine to freezing

temperatures.

• Neveruse Steam Mop without microfiber pad attached.

• NeverleaveSteam Mop in one spot or on any surface for any period of time when

pump is turned on andsteam is activated.

WARNING:

• To reduce the risk of electric shock, this appliance has a polarized plug (one blade

is wider than the other). This plug will fit in a polarized outlet only one way. If the
plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a

qualified electrican to install the proper outlet. Donot change the plug in any way.

CARTONCONTENTS

A. Handle

B. Steam Mop Body (Water

Tank and Solution Tank attached)

C. Multi-Surface Microfiber Pad (x2)

D. Hard Floor Microfiber Pad

E. Carpet Glider

R Water Filter (Pre-assembled in steam

cleaner, remove water tank to expose filter)
G. Cooling Tray
H. 8 oz 2X Hoover ¢ SteamPlus TM Cleaning

Solution

• Remove all parts from carton and identify each

item shown.

• Make sure all parts are located before disposing

of packing materials.

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F

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G

H

ATTACHHANDLE

• Insert handle into

main body (1.2).
Press firmly until you

hear a click sound.

CORDSTORAGE

• Wrap cord around
cord hooks for
convenient storage
(1.3). Attach the plug

end to cord,

STEAMCLEANER
DESCRIPTION

1. Handle

2. Upper Cord Hook (Rotating
Quick Release Cord Hook)

3. Lower Cord Hook (Fixed
Cord Hook)

4. Power Cord

5. Water Tank

6. Power Button

7. Mop Head

8. Steam Trigger

9. Solution Tank

10. Solution Control Dial

11. Power indicator Light
Blue Light = Steam cleaner On

12. Steam Ready Indicator Light

Green Light = Steam Ready

No Light = Steam NOT Ready

Accessories

13. Multi-Surface Microfiber Pad (2)

14. Hard Floor Microfiber Pad

15. Carpet Glider

16. Water Filter (Pre-assembled in
steam cleaner, remove front
tank to expose filter)

17. Cooling Tray

TECHNICAL SPECIFICATION
Model Number: WH202OO

input Power: AC 120V / 60Hz / 12A

Back

13 14 15 16

Accessories

BEFOREYOUBEGINCLEANING

FILLINGWATERTANK

• Locate the water tank on the FRONT of
the Steam Mop and use the side grips (2.2,A) or

lip (2.2,B) on tank and remove.

• Twist the cap counter clockwise to remove (2.3).

• Hold water tank under sink faucet and fill with
water until full. Replace the water cap and twist

clockwise until tightly secure.

• Ensure Water Filter is in place (see 3.5).

• Slide the water tank down and snap
into place (2.5).

NOTE: When the tank is turned upright it may allow

a few drops to drip from cap. This is normal.

ATTACHINGTHE MICROFIBERPADS

The "Hard Floor Microfiber Pad" (2.6, A) is used
specifically for sealed hard floor surfaces, the pad
cannot be used on carpets. The "Multi-Surface
Microfiber Pad" (2.6, B) can be used on all sealed
hard floor surfaces as well as carpet. When using
on carpet the carpet glider attachment should be
utilized as directed in the "Refreshing Carpet"
section of this manual.

FILLINGSOLUTIONTANK

(When using with Hoove¢ _SteamPlus TMCleaning
Solution)

• Locate the Solution Tank on the BACK of the
Steam Mop and use the side grips (2.8,A) or

lip (2.8,B) on Solution Tank and remove.

• Twist the cap counter-clockwise to remove (2.9).

• Fill the solution tank with Hoove¢ _
SteamPlus TM Cleaning Solution. FOR

OPTIMAL CLEANING RESULTS, add the
solution directly into the solution tank of your

Hoover,) steam cleaner. FOR REGULAR
STRENGTH, add equal parts warm tap

water (not boiled) and cleaning solution to
solution tank, based on tank capacity of your
specific appliance. Replace cap.

• Slide the Solution Tank down and snap
into place (2.11).

• You can now clean on demand by turning the
Solution Control dial (2.12) to the desired
setting, which will automatically dispense the
solution when pressing the Steam Trigger.
Turn to the "STEAM ONLY" position if no
Hoover _ SteamPlus TM Cleaning Solution is
desired. See "Using the Solution Control Dial
and Adjusting the Solution" for further

instruction.

• To attach, place the Microfiber Pad on the
floor, white side up.

• Place the product on top of the pad (2.7)
making sure the Mop Head covers the
entire pad. Hook and loop feature on the
bottom of the mop will hold the pad in place.

SOLUTION CONTROL I_

USINGTHESOLUTIONCONTROLDIALANDADJUSTINGTHESOLUTION

• The Solution Control Dial controls the amount of cleaning solution that is added to the steam. It does

not adjust the amount of steam, only the cleaning solution.

• If you wish to clean with steam alone, simply turn the Solution Control Dial to "STEAM ONLY". Now
every time you press the Steam Trigger, you will release steam alone.

• If you wish to clean using cleaning solution, simply turn the Solution Control Dial to the desired
setting. Now when pressing the Steam Trigger, the steam mop will release the amount of cleaning
solution that is indicated on the Solution Control Dial as well as a steady flow of steam.

STEAMCLEANINGHARDFLOORS

• Attach Microfiber pad. Plug in and press the
power button on the steam cleaner (2.13).

• The steam cleaner will take roughly 30
seconds to be ready to produce steam.
Once steam is ready to be produced, the
green "steam ready" indicator will illuminate.

• To recline the steam cleaner place foot on
Mop Head and gently pull handle backwards
(2.14).

• To produce steam squeeze the Steam Trigger
(2.15).

• Move the Steam Mop slowly backwards and
forwards across the floor (2.16) paying
particular attention to high traffic areas.

ToDisinfectHardSurfaces

• Use steam alone. Do not use cleaning
solution. Turn Solution Control Dial to "STEAM

ONLY".

• Connect the hard floor Microfiber Pad (see

2.6, A) and run a minimum of 4 strokes at a
medium pace (5-7 seconds per 32" stroke)
across same area. Allow to air dry.

REFRESHINGCARPET

• Use steam alone. Do not use cleaning
solution. Turn Solution Control dial to

"STEAM ONLY".

• The steam cleaner will take roughly 30
seconds to be ready to produce steam.
Once steam is ready to be produced, the
green "steam ready" indicator will illuminate.

• Place the steam cleaner into the Carpet Glider
(2.17).

• To recline the steam cleaner place foot on
Mop Head and gently pull handle backwards
(2.18).

• To produce steam squeeze the Steam Trigger
(2.19).

• Move the Steam Mop slowly backwards and

forwards across the floor (2.20) paying

particular attention to high traffic areas.

NOTICE: The Carpet Glider does not stay attached
to the mop, it is designed in this way.

AFTERSTEAMCLEANERUSE/ USINGCOOLINGTRAY

After using Steam Mop and to avoid damage
to your floors, unplug and place Steam Mop
in Cooling Tray (2.21) until product cools.

Once steamer has cooled, remove
Microfiber Pad and follow maintenance

instructions on page 10 to avoid mold and
mildew.

FamiliarizeyourselfwiththesehomemaintenancetasksasproperuseandcareofyourSteamMopwill

ensurecontinuedcleaningeffectiveness.

if steam cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped
into water, call Customer Service at 1-800-944-9200 for further instruction before continuing use.

WATERTANK

Howto Empty

• Remove the water tank located on the front
side of Steam Mop (3.1).

• Twist the cap counter-clockwise to remove (3.2).

• Empty any excess water into the sink, allow to air
dry and replace water cap and return tank to the
Steam Mop (3.3).

MICROFIBERPAD

Howto Clean

HOWto Remove

Step on exposed
tab located on

back of microfiber
pad (3.4). Lift

Steam Mop away
from microfiber

pad to remove.

• Machine washable on "WARM" setting.
Always use a detergent.

• For best care results, lay flat to dry.

WATERFILTER
Whento Replace

• Your machine is fitted with a Water Filter.
To locate Water Filter, remove water tank on FRONT of Steam Mop.

If you live in an area of hard water the filter will discolor/darken over time. Depending on water hardness

and/or frequency of use the filter should be changed every 12 months (3.5).

10

• Unplugthepowercord.

• PlacesteamcleanerinCoolingTrayandallowtocool.

• Emptytheresidualwaterfromthewatertankandcleantheexternalsurfacewithadrycloth.Allow
todry.

• Re-installwatertank,replaceinCoolingTraytopreventdamagetofloorandstoreinuprightposition.

• Youmayleavesolutioninsolutiontankforshortperiodoftime,butifyouaregoingtoleavesolutionintank

formorethan2weeks,itisrecommendedtoemptythesolutiontank.

USETROUBLESHOOTINGGUIDEASAFIRSTSTEPTORESOLVEANYPROBLEMSYOUMAYBE
EXPERIENCING.

Ifsteamcleanerisnotworkingasitshould,hasbeendropped,damaged,leftoutdoors,ordropped

into water, call Customer Service at 1-800-944-9200 for further instruction before continuing use.

PROBLEM

Steam Mop
won't run

Steam mop

not producing

steam

Microfiber pad
doesn't pick
up dirt

POSSIBLECAUSE POSSIBLESOLUTION

2. The electrical outlet may not be 2. Check fuse or breaker in home. Replace
working properly, check the fuse or fuse/reset breaker in home.

breaker, or consult an electrician.

1.Water tank may be empty. 1. Please refer to the "Filling Water Tank"
section - page 6.

3. Water Filter may be clogged and 3. Check Water Filter and clean or replace.

needs to be replaced.

5. Steam path may be blocked. 5. Please refer to the "Clearing Blockages"
section - page 12.

11

CLEARINGBLOCKAGES

There is a small opening towards the bottom of the trim that goes around the
perimeter of the back of the steam cleaner. This opening is a steam exhaust
vent (5.1), should the primary steam path become blocked. If steam starts to
escape from this opening you should:

• Turn the steam cleaner off, and unplug.

• Let it cool completely.

• Remove the Microfiber Pad and inspect the steam port on the bottom
of the Mop Head for blockages. If a blockage can be seen, use a
small thin object such as a paperclip to try to free the blockage (5.2).

• If the steam path is still blocked, then remove the screw on the back
of the tube (5.3, A) that runs down to the Mop Head.

• Once the screw is removed, the Mop Head can be removed by pulling
straight downward away from the main body of the steam cleaner.

• After the Mop Head is removed, examine the small hole on the end of
the tube extending from the steam cleaner. Using a thin object such
as a paperclip, attempt to remove the blockage (5.3, B).

• If the steam path is still blocked, call customer service as indicated
below.

If you need further assistance:

If your product needs servicing within the warranty period, please contact Customer Service at 1-800-
944-9200; Mon-Fri 8am-7pm EST. Always identify your steam cleaner by the complete model number
when requesting information or ordering parts. (The model number of the steam cleaner is located on
the data plate)

PLEASE DO NOT RETURN THIS STEAM CLEANER TO THE STORE.

12