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Digital Brushless Motor
Air Velocity Technology
Cordless Freedom
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5231 Vortex Pro
Congratulations on the purchase of your new HOOVER vacuum cleaner. There are many useful
features built into your cleaner and we recommend that you carefully read this instruction manual
to take the best advantage of these features.
Features:
1. Handle
2. On/Off Button
Power Control Button
3. Battery Release Button
4. Handvac Release Button
5. On/Off Button (Handvac)
Power Control Button (Handvac)
6. Dust Canister Release Button
7. Power Indicator
Accessories:
17. Motorised Mattress & Upholstery Brush
18. 2-in-1 Brush & Upholstery Tool
19. Dusting Brush
20. Long Crevice Tool
21. Soft Brush
8. Handvac Dust Canister
9. Dust Release Button
10. Diverter
11. Diverter Dust Canister
12. Powerhead
13. Rod Release Button (not shown)
14. Exhaust Filter Cover Release Button
15. Extension Tube
16. Extension Tube Connector (not shown)
22. Flexible & Extendable Hose
23. Elbow Connector
24. Large Upholstery Tool
25. Charging Base
Specifications:
Voltage: 25.2V
Power: 330W with power brush
Handvac canister dust capacity: 240ml
Run time: 28 minutes (Low Power) 9 minutes (High Power)
Please contact Hoover Customer Care 1300 360 845,
NZ 0800 387 442 to find your local spare parts provider.
Noise level: 73.2 dBA
Net weight: 3.66kg
Diverter dust capacity: 350ml
Features
3.
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Before You Begin
This cleaner must be operated in accordance with these instructions and used only for domestic
household cleaning to remove DRY dirt and dust from household carpets, flooring, walls and fabrics.
This cleaner is not fit to be used as an industrial cleaner hence will void the manufacturer’s warranty
if used inappropriately.
Please read these instructions thoroughly
This will ensure you obtain full benefit from your new cleaner. Keep this Instruction Manual in a handy
place for future reference.
Important
Always switch the cleaner off and remove the plug from the electricity supply before cleaning your
appliance, when not in use, or attempting any maintenance task. The charging base must only be
connected to an AC supply at the voltage shown on the rating label. This cleaner should only be used for
its intended purpose as described in these instructions.
Precautionary measures:
1. Do not operate the vacuum cleaner too close to heaters, radiators, and other
hot surfaces.
2. Before inserting the plug into the wall, make sure your hand is dry.
3. Before turning on the vacuum cleaner, remove any large or sharp objects from the
floor or cleaning surface in order to prevent damage to the filter.
4. When you want to pull the plug from the wall, do not use the power cable, gently
pull the plug from the power socket.
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Safety Precautions & Warnings
IMPORTANT! Always switch off the appliance before cleaning, when not in use or
attempting any maintenance task.
The charger must only be connected to an AC power supply at the voltage shown
on the rating label. This cleaner should only be used for its intended purpose as
described in this instruction manual. Never operate the vacuum cleaner without
filters.
Read the manual attentively before using the appliance for the first time.
When using your vacuum cleaner, basic
precautions should always be observed, including
the following;
1. This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities or lack
of experience and knowledge, unless they
have been given supervision or instruction
concerning use of the appliance by a person
responsible for their safety.
2. Children should be supervised to ensure that
they do not play with the appliance.
3. To prevent electrical shock, do not immerse
the appliance, battery, or power plug into water
or other liquids.
4. To prevent electrical shock, do not use the
vacuum cleaner outdoors or on wet surfaces.
5. Always check the power cord before use, the
power cord and the plug should be in a good
condition and must not be damaged. If the
power supply cord is damaged or defective,
it must be replaced by the manufacturer, its
service agent or similarly qualified persons
in order to avoid a hazard.
6. The appliance and charging base are intended
for domestic indoors use only.
7. Do not unplug by pulling on the power cord.
To unplug, grasp the plug, not the power cord.
Use only Australian and New Zealand electrical
safety approved extension cords.
8. Do not pull or carry the appliance by the power
cable, use the power cable as a handle or
pull the power cable around sharp edges or
corners. Avoid running the appliance over
the power cable.
9. Do not handle or operate the appliance
with wet hands and follow electrical safety
precautions at all times.
10. Extreme caution should be exercised when
using the appliance on stairs.
11. Do not attempt to change the attachments
while the appliance is switched on. Use only
manufacturer’s recommended accessories.
12. Do not operate the vacuum cleaner too
close to heaters, radiators and other
hot surfaces.
13. Do not use the appliance to pick up flammable
items or combustible liquids (i.e. gasoline, hot
ashes cigarettes, matches, explosive materials
or anything burning) or use in areas where
such substances and items may be present.
14. Do not use the appliance to pick up toxic
materials (i.e. chlorine bleach, ammonia).
15. Never operate or use the appliance without
the filters in place.
Before You Begin
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16. Before vacuuming, remove any large or sharp
objects from the floor or cleaning surface in order
to prevent damage to the filter.
17. If the air inlet or floor head is blocked, switch off
the cleaner straight away. First, clear the blocked
object before attempting to start the vacuum
cleaner again.
18. Before carrying out any maintenance service or
cleaning the filters, always switch off the vacuum
cleaner.
19. Keep openings away from your face and body.
20. Do not use the vacuum cleaner if it is damaged
or broken. Check the electrical regularly for
defects. If connection cables are damaged, have
them replaced immediately.
21. Never clean the vacuum cleaner or any of
the electrical parts, especially the electrical
connections with water or liquid cleaners.
22. Never attempt to make any modifications
electrically to the vacuum cleaner and charging
base.
23. Always store the appliance and charger indoors
in a cool and dry place.
24. Do not pick up water, for dry household use only
25. Use the electric power head only for vacuuming
dust and dr y substances in the home.
26. Never run over the power cable with the power
head as the cable could get damaged.
27. Never touch the roller brush while the vacuum
cleaner is switched on.
28. To prevent unnecessary wear on the power
head cleaning nozzle, keep it moving while
in operation.
29. Damage caused by improper use or by not
observing the instructions in this manual
will void warranty.
Battery use and care
1. The appliance is only to be used with the
charging base uniquely provided with the
appliance.
2. Only charge the battery inside the product and
only use the specifically designated charger to
charge the product.
3. When handvac is not in use, keep it away from
other metal objects, like paper clips, coins, keys,
nails, screws or other small metal objects that
can make a connection from one terminal to
another. Shorting the handvac terminals together
may cause burns or a fire.
4. Under abusive conditions, liquid may be ejected
from the battery; avoid contact. If contact
accidentally occurs, flush with water. If liquid
contacts eyes, additionally seek medical help.
Liquid ejected from the battery may cause
irritation or burns.
5. Do not charge or store the cleaner outdoors or
inside the car. Only charge or store the battery in
a dry indoor area where the temperature is more
than 5oC but less than 45oC.
6. Never attempt to open the battery for any
reason. If the plastic housing of the cleaner
breaks or cracks, immediately discontinue use
and do not recharge.
7. The charging base contains electrical
connections inside. The charging base is not a
serviceable part.
8. Before disposal of your battery, fully discharge
your battery by running the product until it stops.
9. The cleaner contains a Li-Ion battery. Do not
dispose the cleaner with your local garbage.
Contact your local council for the instruction of
disposal of the battery.
10. Do not use the charger to charge a
non-chargeable battery.
11. Do not touch or insert objects into the batter y
pack or charger terminals. Do not attempt
to short circuit the batter y pack or charger
terminals.
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Assembly
WARNING! Ensure that the charging base is disconnected from the Mains power
before assembly.
WARNING! Always switch off the cleaner before fitting or removing accessories.
1. Place the powerhead onto a flat floor, and insert the Extension Tube
as shown, ensuring it clicks into place.
2. Place the handvac into the main body and push until it clicks into
place.
Installing and Removing the Battery
1. Insert the battery into the handvac, as shown, ensuring that it clicks
into place.
2. To remove the battery, press the Battery Release button and gently
remove the battery.
Assembling the Charger
WARNING! Ensure that the charging base is disconnected
from the Mains power before assembly.
1. To assemble the charger insert the top section of the charger into
the charger base ensuring it clicks into place. Plug the power plug
into the mains power supply.
Warnings
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Accessories
Powerhead
Ideal for cleaning carpets and hard floors.
WARNING! SEEK ADVICE FROM CARPET MANUFACTURERS
BEFORE USING THE MOTORISED POWERHEAD ON WOOLLEN OR
DELICATE CARPETS.
NOTE: The powerhead may be difficult to manoeuvre on certain
carpet types, adjust the suction by pressing the Power Control
Button to reduce the suction.
NOTE: The cleaner is equipped with a powerhead for deep cleaning of
carpets and will automatically switch on when the cleaner is turned on.
To avoid damaging your carpets it is recommend to avoid keeping the
cleaner in a stationary position while the powerhead is in operation.
IMPORTANT! In between uses or when performing any
maintenance, always ensure that the cleaner is switched off and
parked on a flat level surface.
8 Specialised Accessories Included
Motorised Mattress & Upholstery Brush
Ideal for picking up pet hair from bedding & upholstery.
SAFETY PRECAUTIONS:
1. Keep hair, hands and feet away from rotating brush while the
motorised brush is running.
2. Do not run the motorised brush over electric cables and string.
3. Do not use the motorised brush on pets.
4. If children are present, make sure to turn the vacuum off when
leaving the motorised brush unit unattended.
5. Do not attempt to service or unclog the motorised brush while
the vacuum is running.
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2-in-1 Brush & Upholstery Tool
Can be used as a soft dusting brush for cleaning different surfaces or as
an upholstery tool for cleaning furniture.
Dusting Brush
For multi-surface cleaning.
Long Crevice Tool
Perfect for cleaning in between hard to reach places.
Large Upholstery Tool
Ideal for cleaning furniture & upholstery.
Soft Brush
Ideal for dusting flat surfaces and furniture.
Flexible & Extendable Hose
Allows you to reach into confined spaces such as beneath car seats and
behind cabinets.
Elbow Connector
For cleaning ceilings, corners, cupboard tops and other areas that
traditional attachments can’t reach.
Accessories
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Instructions for Use (continued)
Charging
1. Ensure that the power plug is plugged into the mains power supply.
Place the cleaner onto the charger. When the power indicator light turns
green, the vacuum cleaner battery is fully charged.
IMPORTANT! Please ensure that the charging base is placed on a
flat level surface.
NOTE: The cleaner requires up to 4 hours to be fully charged.
NOTE: When the charging indicator light is flashing during use, it means the battery requires
charging.
CAUTION! Do not try to open the battery pack and repair it yourself.
NOTE: As a safety precaution, the vacuum cannot be switched on while the vacuum is charging.
CAUTION! The charging base contains electrical connections inside. The charging base is
not a serviceable part.
NOTE: If the cleaner will not be used for a long period of time, please remove the battery from
the machine to maintain the battery life.
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On/Off & Power Control Buttons
1. Press the On/Off Button to turn on the cleaner. The cleaner will
begin in High Power. To select Low Power press the Power Control
Button. To turn off the cleaner press the On/Off Button.
Using the Handvac
1. Remove the handvac from the body by pressing the Handvac
Release Button.
2. Press the On/Off Button to turn on the cleaner. The cleaner will
begin in High Power. To select Low Power press the Power Control
Button. To turn off the cleaner press the On/Off Button.
3. Choose the appropriate accessory for your cleaning application,
and connect the accessory to the handvac.
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Instructions for Use (continued)
Using the Handstick
1. Remove the Extension Tube by pressing the Rod Release Button.
2. Push the Handvac Extension Button as shown to release the Handvac
Connector.
3. Insert the Handvac Connector into the handvac.
4. The accessories can now be attached to the Extension Tube.
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Maintenance
WARNING! Always switch off the cleaner before performing any maintenance. It
is recommended to clean the dust bin after each use or when dust reaches the
“Max” fill line.
Emptying the Handvac Dust Canister
1. Press the Handvac Release Button to remove the handvac from the
cleaner.
2. Press the Dust Release Button to empty the dust canister.
Emptying the Diverter Dust Canister
1. Turn the Diverter Dust Canister clockwise to unlock the canister.
The canister can now be emptied.
2. To clean the diverter inner cyclone filter, rotate and remove the
filter, as shown. Hair and debris can now be cleaned from the filter.
The filter can be washed using lukewarm water. Allow the filter to
completely dry before reinstalling.
Instructions for Use
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Maintenance (continued)
Cleaning & Replacing the Dust Canister Filter
1. Press the Handvac Release Button to remove the handvac from the
main body.
2. Press the Dust Canister Release Button to remove the dust canister
from the handvac assembly.
3. To remove the Dust Canister Filter pull the filter strap, as shown. The
filter can now be cleaned or replaced.
NOTE: The dust canister filter is not a washable filter. It is recommended to replace
the filter every 6 months or when the filter is soiled with dirt.
Cleaning & Replacing the Cyclone Filter
1. Press the Handvac Release Button to remove the handvac from the
main body.
2. Press the Dust Canister Release Button to remove the dust canister
from the handvac assembly.
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3. The cyclone filter can be removed by gently pulling the filter handle to
separate the cyclone filter from the dust canister.
4. To clean the dust canister mesh filter, rotate and remove the base
of the cyclone filter, as shown. Hair and debris can now be cleaned
from the mesh filter. The filter can be washed using lukewarm water.
Allow the filter to completely dry before reinstalling.
Replacing the Exhaust Filter
1. Press the Exhaust Filter Cover Release Button to access the
exhaust filter.
NOTE: It is recommenced to replace the filter every 6
months or when it is visibly dirty.
Maintenance
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Maintenance (continued)
Reinstalling the Canister to the Handvac
1. Align the two pins to the socket and fully click the canister into the
handvac assembly.
NOTE: Failure to do so may cause damage to the cleaner.
WARNING! Always switch off the cleaner before performing any maintenance on the
powerhead.
Cleaning the Roller Brush
1. Using a flat-head screwdriver or coin, turn the locking tab to the unlock
position. The locking tab can now be removed to access the roller
brush.
2. Gently remove the roller brush as shown, and clean as required.
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Cleaning the Powerhead
1. To remove the trap door, use a screwdriver to unlock the two
screws, as shown.
2. The hose can now be pulled out for easy cleaning. To clean, simply
use the handvac to vacuum dirt or debris located inside the hose.
3. After cleaning, replace the trap door and ensure that the two
screws are turned to the ‘Locked Position’.
Maintenance
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Spare Parts
Please contact Hoover Customer Care: 1300 360 845, NZ: 0800 387 442 to find your local spare
parts provider.
Part Part Number
Battery 33201621
Filter Set 32201630
Roller Brush 33788104
Diverter dust bin 33155917
Handvac dust bin 33155918
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Troubleshooting
Problems and solutions
If you come across a problem, please use the checklist of troubleshooting tips before contacting
Hoover Customer Care.
Fault Cause Solution
Cleaner will not switch on / Power
indicator is flashing.
The cleaner can’t be charged. The cleaner is not placed properly
Reduced suction. Dust canister is full of dust.
Roller brush does not spin. The roller brush is blocked. Remove the roller brush from the
Insufficient running time after
charging.
Flat battery. Charger the cleaner.
onto the charging base.
The charging base is
disconnected from the mains
power supply.
The battery is not assembled
pr op er ly.
Handvac canister filter is filled with
dust.
The powerhead air path is blocked.
Overheat protection on the motor
is activated due to a blockage.
Insufficient charging time.
Normal discharge reduction in
ba tt er y.
Place the cleaner onto the charging
base.
Unplug and power plug and plug the
power plug into a different power
socket.
Remove the battery and reinsert into
the cleaner.
Empty the dust canister..
Clean or replace the filter.
Clear the air path in the powerhead.
powerhead and remove any hair or
debris from the roller brush.
Clear the blockage.
Fully charge the battery until the green
light turns on before use. If problems
exist, purchase a new batter y.
Purchase a new battery.
19.
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*
Conditions of warranty
Your Hoover cleaner, in the case of domestic use, has a two year*
parts and labour warranty against product defects and failures when
the product is used in accordance with the terms and conditions of
this warranty statement.
This warranty commences from the original date of purchase and is
not transferable; please retain your original proof of purchase for any
warranty claims. This warranty is valid only in the country where the
cleaner is purchased.
The cleaner must be operated in accordance with these instructions
and used only for domestic household cleaning to remove DRY dirt
and dust from household carpets, flooring and fabrics. This cleaner
is not fit to be used as an industrial cleaner, and is not designed for
the collection of vitreous building material including particle board,
construction products and similar products such as wood/fibres,
cement, fillers, fibre glass etc or excessive or frequent sand. The
infrequent pick-up of these materials in these circumstances may be
harmful to your cleaner and may void the manufacturer’s warranty.
Accessories and consumables including filters, unless defective in
manufacture, are not subject to this warranty. In order to prolong the
life of accessories and consumables, regular care and maintenance
is recommended.
When properly used and cared for, your cleaner will render excellent
service; refer to the instruction manual for further details, as misuse
or failure to follow the instructions makes this warranty void.
In the event of service or advice being needed, please contact
Electrical Home-Aids Pty Ltd, Ground Floor, Building 3 Brandon
Business Park, 530 Springvale Road, Glen Waverley Victoria 3150,
or on 1300 360 845, Monday-Friday 9am-5pm EST. The decision
to repair or replace the cleaner is at the sole discretion of Electrical
Home-Aids Pty Ltd. If Electrical Home-Aids Pty Ltd decide to repair
or replace the cleaner, it will do so at its own cost.
* Two year warranty on parts and labour excluding the battery which has a one year warranty.
Electrical Home-Aids Pty Ltd is unable to accept responsibility under
this warranty for any repair work not carried out by an authorised
Hoover Service Agent or from the use of non-genuine parts. If any
part is no longer available or manufactured, Electrical Home-Aids
Pty Ltd will replace it with a genuine functional replacement part.
This warranty does not apply to the cost of replacing any parts
of the product due to normal wear and tear, alterations, improper
installation, physical abuse, misuse or accidental damage. Any
transportation costs involved in the repair of defective parts shall be
borne by the claimant.
If proof of purchase cannot be provided at the time of a warranty
claim or service, any work carried out on the cleaner is chargeable.
The repair of the cleaner under this warranty does not extend the
original period of warranty.
The benefits conferred by this warranty are in addition to all other
rights and remedies in respect of the product as outlined under the
Competition and Consumer Act and other State and Territory laws.
“Our goods come with guarantees that cannot be excluded in
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.”
Call Hoover Customer Care
with any product queries
Australia 1300 360 845
New Zealand 0800 387 442
To find out more about our range,
visit: www.hoover.com.au
www.hoover.co.nz
email: sales@hooverfloorcare.com.au
SAVE TIME, REGISTER WARRANTY ONLINE!
www.hoover.com.au and www.hoover.co.nz
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