Hoover VISION HD ZD User Manual

Instruction

Book

Instructions for installation and use

9kg Washing Machine

Contents

Introduction

Introduction 3 Delivery Information 3 Guarantee 3 Customer Service 4 Caring for the Environment 5 Warning and Safety Instructions 6 Unpacking the Product 8 Installation 9 Electricity Supply 9 Water Supply 10 Connecting the Cold Water Supply 11 Connecting the Drainage Pipe 12 Levelling the Machine 13 Testing the Installation 13 Description of the Machine 15 The Control Panel 16 Digital Display 17 Wash Options 18 Automatic Features 21 Programme Descriptions 22 Programme Guide 24 Detergent 26 Laundry 27 Washing Advice 28 Running a Wash Cycle 29 Care and Maintenance 31 Problem Solving Guide 33 After Sales Service 37

Please read and follow these instructions carefully and operate the machine accordingly. This booklet provides important guidelines for safe use, installation, maintenance and some useful advice for best results when using your machine.

Please complete the information below referencing your products details found on the rating plate that is attached to the porthole of your machine:

Model Number:___________________

Serial Number (16 digits): _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Our customer service advisors will require this information whenever you contact Hoover. Please keep all documentation in a safe place for future reference or for any future owners.

Delivery information

Please check that the following items are delivered with the appliance:

● Instruction manual

● Guarantee card

● Blanking plugs

● Inlet hose

Check that no damage has occurred to the machine during transit.

Guarantee

Your new Hoover appliance comes with a 12-month call-out, parts and labour guarantee. Registering your appliance also gives you an additional 4-year parts guarantee absolutely free. To activate both your 12-month and 4 year guarantees, you must register your appliance within 30 days, quoting your model number, serial number, plus the date and price of you purchase.

08444 810 157

or register online

www.hoover.co.uk

If you would like to register for an additional 4 years labour protection, please ask our service advisor for cost details, or complete the enclosed form.

Customer Service

Caring for the environment

At Hoover, we aim to make appliances that are reliable and long lasting. However, should your appliance need to be serviced during its working life, no one is more qualiﬁed to maintain your appliance than our own Hoover Service engineers. To book a service call or to ask our customer service advisors for help on using your appliance, please call:

08705 400 600

Alternatively, you can consult our Problem Solving Guide on page 33.

Together, we share the responsibility to safeguard our environment for future generations. At Hoover, that means continually developing new, intelligent technologies to produce electrical appliances that perform more efﬁciently and use less electricity and less water. This signiﬁcantly reduces the carbon footprint from your appliance.

Our ongoing commitment will ensure that we will continue to develop more intelligent, more efﬁcient appliances for future generations.

European Directive 2002/96/EC

This appliance is marked according to the European directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE).

By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product.

The symbol on the product indicates that this product may not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment.

Disposal must be carried out in accordance with local environmental regulations for waste disposal.

For more detailed information about treatment, recovery and recycling of this product, please contact your local city ofﬁce, your household waste disposal service or the shop where you purchased the product.

Warning and Safety Instructions

This machine is solely for domestic use, i.e. to wash, rinse and spin dry household textiles and garments.

If the appliance is installed on a carpeted ﬂoor ensure that the ventilation holes on the base of the appliance are not obstructed.

If the appliance is not running properly or breaks down, switch off the power, turn off the tap and do not tamper with the appliance. Contact an authorised serviceman and ask them to use ofﬁcial Hoover spare parts.

Do not touch the appliance when hands or feet are damp or wet.

Do not lean on the door when loading the machine or use the door to lift or move the machine.

Do not try to open the door when water is visible in the drum or the door locked

indicator is ON.

Do not touch the drained water as it may reach extremely high temperatures.

Do not use adapters, multiple connectors and / or extensions leads.

Do not pull the power cord or the appliance itself to remove the plug from the socket.

Ensure the appliance mains supply is earthed, and if it is not, seek assistance from a qualiﬁed person.

If the power cable is damaged, it must only ever be replaced by an authorised serviceman.

Never force the porthole door: doing so may damage the safety lock mechanism designed to prevent the door being opened accidentally.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Warning! The company denies all liability if and when these instructions are not respected.

Children should be supervised to ensure that they do not play with the appliance.

When moving the appliance, never lift it by the controls, detergent drawer or door, and never attempt to move it alone as the machine is extremely heavy.

When in transit, never rest the door against the trolley or transport the appliance without its polystyrene base.

Unpacking the Product

Installation

Remove the machine from its packaging close to the ﬁnal location of the machine.

Step 1. Remove all outer packaging from the machine. Check there is no damage to the machine before continuing the installation process.

Step 2. Carefully cut through the hose-retaining clip at the rear of the machine, taking care not to cut the hose itself.

Step 3. Remove the 4 retaining screws at the rear of the machine, as indicated in the image on the left. Use the blanking plugs provided in the

instruction booklet pack to cover the holes once the

screws have been removed.

Before installing the machine, ensure that the mains plug and water supply valves are easily accessible from your chosen machine location.

Make sure there is enough space for the machine. Select a space at least 600mm wide and 850mm high. Also leave enough space to open the door fully so you can load and unload it easily.

Keep the area underneath and around the machine free of combustible materials such as lint, paper, rags, chemicals etc.

All machines are tested with water prior to leaving the factory, so a small amount of water may be present in the drum and the drain hose.

Flooding may occur if any part of the installation process is not completed correctly.

Electricity Supply

Washing machines are supplied to operate at a voltage of 230-240V, 50 Hz single phase. Please check that the supply circuit is rated to at least 13A.

The plug is already equipped with a 13A fuse, which is BS 1362 ASTA approved. Any replacement must be the same rating and speciﬁcation. If the fuse cover is lost, do not

use the plug until it is replaced.

Electricity can be extremely dangerous. Please take care when connecting your machine to the electricity supply.

Step 4. Tilt the machine forward and apply the

insulation base panel (corrugated plastic) to the base of the machine using the self-adhesive strips.

All packaging materials used are environmentally friendly and recyclable. Please help dispose of the packaging via environmentally friendly means. Your local council will be able to give you details of current means of disposal.

This washing machine must be earthed.

The socket outlet and the plug on the appliance must be of the same type.

Do not use multiple adapters and/or extension leads.

The wires in the mains lead are coloured in accordance with the following codes:

Blue NEUTRAL Brown LIVE Green and Yellow EARTH

Appliance complies with European Directive 73/23/EEC, 89/336/EEC

replaced by 2006/95/EC and 2004/108/EC and subsequent amendments.

Water Supply

Connecting the Cold Water

This machine should only be connected to a cold-water supply. The cold-water pressure should be between 0.5 and 8 bar (0.05-0.8 Mpa).

Do not connect the machine to a single outlet instantaneous water heater.

Before connecting the ﬁll hose, check that the water is running from the water supply tap to be used. Let the water ﬂow from the tap until the water runs clear before connecting to the machine. The water supply tap should be accessible when the machine is installed.

Supply

Only one hose is required to install this machine to a cold water supply. Cold ﬁll is an energy efﬁcient system. Only the water required to wash the laundry is heated. There is no loss of heat in the pipeline from the hot water tank or the boiler.

If your previous machine installation was hot and cold ﬁll ensure that the hot tap is ﬁrmly closed to prevent leakage.

This machine has an inlet hose with a 19mm (3/4") threaded ferrule ﬁtted to the end, to attach between the threaded connector on the appliance and the water supply. Only use the new hose supplied to connect the machine and ensure that the sealing washers are in place inside the hose connectors.

Do not re-use old hoses that are attached to existing installations.

Do not over-tighten the connections. Hand tight is sufﬁcient.

Do not trap or kink the hose.

Step 1. Connect the elbow end of the hose

provided to the threaded inlet on the back of the machine.

The grey pipe needs to connect to the white threaded inlet on the machine.

Step 2. Hand tighten the connector.

Step 3. Connect the straight ends of the pipes to the water supply; ensure that there are no kinks.

Step 4. Turn on the water supply and check there are no leaks. If there is a leak, turn off the water

supply, disconnect the hose and check the sealing washers are in place. Reﬁt the hose and turn on the water supply.

Connecting the drainage pipe

Levelling The Machine

This machine must be connected in accordance with the water supply regulations. Water bylaws prohibit connection to a surface water drain.

Decide which plumbing option suits you best then follow the instructions below:

Option 1 - Waste pipe connection (waste trap)

Fit the hooked end support to the outlet pipe and position it at least 800mm off the ﬂoor.

After removing the blanking plug, or cutting the membrane from the waste system, securely ﬁx the outlet pipe to the drainage system, using a hose clip.

Secure the hooked end support up to at least 800mm to avoid water being drawn back into the machine.

Your machine is heavy so care must be taken when moving it. We recommend that two people move the machine to avoid strain and possible injury. Take care not to damage ﬂooring when moving the machine and do not drag or lift the machine by its door.

When moving the machine to its ﬁnal position, take care not to kink or damage the hose at the back of the machine.

Once the machine is in place the feet should be adjusted to ensure that the machine is level. If the machine is not level it may become very noisy or move during the spin cycle.

Step 1. Turn the locking nut clockwise to release the screw adjuster on the feet.

Step 2. Adjust the feet on the corners of the machine by rotating each foot to raise or

lower its position until it is ﬁrm and level on the ground.

Step 3. When the machine is ﬁrm and level, tighten the locking nuts on the feet in an anti-clockwise direction until they reach the base of the machine.

Testing the Installation

Refer to “Selecting the wash programme” for details of how to select programmes.

Step 1. Turn on the water supply and check for leaks from the ﬁll hose.

Option 2 - Into a standpipe

Ensure that the standpipe is not located near an electrical socket.

Fit the hooked end support to the outlet pipe. Install the hose into the standpipe ensuring that the pipe is at least 500mm from the ﬂoor.

Insert the outlet pipe approximately 100mm into the standpipe.

Step 2. Switch on the electricity supply.

Step 3. Select the spin programme and then press the Start Pause button to start the

machine. Allow the programme to continue for one minute and then cancel the programme by returning the selector to the OFF position. This will remove any water remaining in the machine from factory testing.

Step 4. To check for cold water ﬁlling to the machine:

Select the rinse programme and press the Start Pause button to start the machine.

Once the rinse has ﬁnished, allow the tumble action to continue until the water has pumped out. Check that the drain outlet is not leaking or overﬂowing.

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