Honeywell Smart Dehumidifier User Manual

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Smart Dehumidiﬁer User Manual

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Model: TP30AWKN/ TP50AWKN/

TP70AWKN

www.jmatek.com Email: usinfo@jmatek.com

THANK YOU

Thank you for purchasing a Honeywell Dehumidiﬁer. This User Manual is intended to provide you with important information needed to set up, operate, maintain and troubleshoot this product.

SAFETY RULES

WARNING -- READ AND SAVE THESE INSTRUCTIONS BEFORE USING THIS PRODUCT.

The use of electrical products may create hazards that include, but are not limited to injury, ﬁre, electrical shock. Failure to follow these instructions may damage and/ or impair its operation and void the warranty. In case there is any inconsistency or conﬂict between the English version and any other language version of the content of this material, the English version shall prevail.

When using electrical appliances, basic safety precautions should always be followed:

DO NOT touch the dehumidiﬁer or the electrical plug with wet hands.

•

Check the household voltage to ensure it matches the appliance's speciﬁcation.

•

Before operating, remove all packaging material and check for any damage that may have

•

occurred during shipping. DO NOT operate any product with a damaged cord or plug.

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DO NOT use an extension cord with this appliance.

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DO NOT run power cord under carpeting, or cover it with rugs or runners. Keep the cord away from

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areas where it may be tripped over. Always unplug the dehumidiﬁer before emptying the water tank.

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The water collected in the tank must be discarded. The water should never be used for drinking.

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Always unplug the dehumidifier and remove the water from the water tank before cleaning,

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servicing or relocating the unit. Remove the power cord from the electrical receptacle by grasping and pulling on the power cord

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plug-end only, never pull the cord. This appliance has been manufactured for use in domestic environments and must not be used

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for other purposes. DO NOT use the product in areas where gasoline, paint or other ﬂammable goods and objects are

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used or stored. This dehumidiﬁer is designed for indoor residential applications only. It should not be used for

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commercial or industrial applications. DO NOT attempt to repair or adjust any electrical or mechanical functions of the dehumidiﬁer,

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as this may cause danger and void the warranty. DO NOT cover the air inlet or outlet on the appliance as this may cause the unit to fail.

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DO NOT insert or allow objects to enter any ventilation or exhaust opening as this may damage

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the product and could cause electrical shock or ﬁre.

SAFETY RULES (CONTINUED)

DO NOT let children play with this appliance, packaging or included plastic bag.

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If the unit is damaged or it malfunctions, do not continue to operate it. Unplug the product from

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the electrical outlet. Refer to the troubleshooting section and contact the customer support center. Always place the dehumidiﬁer on a leveled ﬂoor.

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Never install the product near a bathtub or any water container.

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Store in a dry area, away from direct sunlight, when not in use.

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This appliance and its packaging materials are not intended for use by persons (including

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children or elderly) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instructions concerning the use of the appliance by a person responsible for their safety. Always grip the top handle and keep the unit upright when transporting from room to room –

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DO NOT tilt the product on its side or upside-down. If the dehumidiﬁer was transported tilted on its side, you must position it upright again and wait

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at least 4 hours before using it.

WARNING: To reduce the risk of ﬁre or electric shock, do not use this appliance with any solid

•

state speed control device.

HOW A DEHUMIDIFIER WORKS

When the dehumidiﬁer is switched ON, a fan pulls moisture-laden air into the dehumidiﬁer where it passes through dehumidifying coils inside the unit. These coils condense moisture from the air and collect it in the water tank. The dry air is then exhausted from the dehumidifier. The air flows through the air vents of the dehumidiﬁer into the room as dry, warm air.

IMPORTANT: The dehumidifier is designed to operate between 41°F (5°C) and 89°F (32°C). The dehumidifier’s performance may be greatly reduced if room temperature is beyond this temperature range.

SELECTING A LOCATION - IMPORTANT

Before using the dehumidiﬁer, place the unit UPRIGHT for at least 1 hour before use to allow the

•

refrigerant to stabilize. If the unit was tilted on its side or upside-down during transportation, set the unit upright for 4 hours before use.

For optimal efﬁciency, the dehumidiﬁer must be operated in an enclosed area. Keep all doors,

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windows and other outside entrances to the room closed.

SELECTING A LOCATION - IMPORTANT (CONTINUED)

Place the dehumidiﬁer in an area where the temperature will not drop below 41°F (5°C)

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Place the dehumidifier at least 17.7 inches (45 cm) away from other objects (e.g. curtains or

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furniture) that may restrict airﬂow from the back or through the air vents of the unit.

The dehumidiﬁer must be positioned on a level ﬂoor.

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17.7 inches (45 cm) 17.7 inches (45 cm)

IMPORTANT: The effectiveness of the dehumidifier can be influenced by different factors. One factor is the rate at which new, moisture-laden air enters the room and the amount of air circulating in and out of the area to be dehumidified. For example, if a door to a basement is constantly opened, letting new, moisture-laden air into the room, dehumidification will take longer than if the door was kept closed. If the dehumidifier is in a room with a storage closet or cabinets, it will have little or no effect in drying the inside of the storage closet or cabinets unless there is adequate circulation of air in and out of these spaces. To dehumidify these spaces, open the storage door or cabinet doors to allow air circulation. You may find that installing a second dehumidiﬁer may be required for larger enclosed areas.

UNPACKAGING THE DEHUMIDIFIER

This Dehumidiﬁer is packaged with a colored or transparent tape to secure some parts during

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transportation. Remove the colored or transparent packaging tape from the unit.

1. Gently pull the water tank from out of the dehumidiﬁer

2. Remove the splash guard from the top part of the water tank

3. Take out the power plug, drain hose and other accessories, which is placed inside the tank of the dehumidiﬁer.

4. Once all accessories have been removed, replace the splash guard onto the top part of the water tank. Make sure that the tank is properly positioned.

There is a Foam Float inside the water tank that senses the water

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level to automatically stop dehumidification when the water tank is full. Make sure the Foam Float is positioned correctly inside the water tank by ensuring it lies level with the top edge of the water tank.

DO NOT REMOVE THIS FOAM FLOAT.

Splash

Guard

Foam

Float

6EN

PARTS DESCRIPTION

17 18 19 20

* *

1) Control Panel 10) Dehumidiﬁed Air Exhaust Vent

2) Handle 11) Washable Dust Filter

3) LED Display 12) Direct Drain Outlet

4) Splash Guard 13) Direct Drain Cap

5) Water Tank Handle 14) Mounting Holes for Cord Winders

6) Foam Float 15) Power Cord & Plug

7) Water Tank 16) Cord Winders

8) Water Level Indicator 17) Continuous Water Drain Tube

9) Casters 18) Continuous Water Drain Cap

* THIS IS ONLY FOR MODEL TP70P / TP70PN WITH BUILTIN DRAIN PUMP

19) Auto Drain Pump Tube 20) Auto Drain Pump Cap

INSTALL THE CORD WINDER

Once you have removed the cord winder accessories from the water tank - follow the steps below.

Step 1: Line up the cord winder pieces to the mounting holes.

Step 2: Rotate 45-degrees clock-wise.

Step 3: Once you hear “click”, then you know the cord winder is ready for use.

NOTE: Once the installation of the cord winder has been completed. The cord winder cannot be removed. The installation is permanent.

USE & OPERATION

CONTROL PANEL

(1)(8) (9) (10^)

(6) (4) (3)

(2)

(3) (5) (7)

(11*)

1) Display Screen 6) Filter Alert

2) Power Control 7) Sleep Mode

3) Humidity / Timer Set Controls 8) Water Full Indicator Light

4) Fan Speed Control 9) Continuous Operation Light

5) Timer Control

^THIS IS ONLY FOR MODEL TP30A / TP50A / TP70A WITH WIFI SMART FEATURES

NOTE: For detailed instructions to set up your dehumidiﬁer for connected operation from your smart phone or tablet, see page 24. or separate user manual can be downloaded at:

http://honeywellaircomfort.com/TP-SmartApp-Manual.pdf

11*) Auto Drain Pump Mode

9EN

USE & OPERATION (CONTINUED)

FUNCTION BUTTONS

POWER CONTROL

Press to switch the dehumidiﬁer ON or OFF.

HUMIDITY CONTROL SETTING

When the unit is switched ON, the Display Screen shows the current humidity percentage. Press or to select your preferred humidity level. The humidity is adjusted in increments of 5% by pressing or . The adjustable Relative Humidity (RH) range is between 30% RH to 90% RH. Ten seconds after setting the preferred humidity setting, the display will revert back to displaying the current humidity.

Recommended Settings: It is recommended to leave the unit running at 30% humidity at High Fan Speed during the ﬁrst 2 to 3 days until damp odors are removed. After a few days when the Relative Humidity has been reduced to a more comfortable level, press or to choose a higher RH% that maintains a comfortable humidity level thereafter. A recommended healthy humidity level is between 40% and 50%.

NOTE: The humidity sensor senses current humidity in the surrounding area. It is normal for a few degrees of variance to the humidity sensitivity from the sensor.

CONTINUOUS MODE

To activate the Continuous Mode, press the button on the Display Screen until appears. The indicator light will be illuminated. The unit will run continuously.

WATER TANK FULL ALERT

When the Water Tank is full, the indicator will be illuminated. The unit will beep for 3 seconds. The compressor will shut off, and the fan will stop for a few minutes. To switch off the indicator light, empty the water tank and when replacing it ensure the tank is secured properly in place.

IMPORTANT: Do not place the Water Tank on the ﬂoor when full. In case of an uneven base which may

cause the tank to spillover.

USE & OPERATION (CONTINUED)

FUNCTION BUTTONS (CONTINUED)

TIMER CONTROL

The dehumidiﬁer can be set to automatically switch ON or OFF for a selected period of time (between

0.524 hour intervals). The Timer hours selection is displayed on the Display Screen.

NOTE: Before setting the Timer control, make sure there is power to the unit.

AutoOff Timer:

While the unit is running, press , the timer indicator light will ﬂash, press or to select the number of hours (0.524 hours) you want the unit to run before it switches off. In 5 seconds without the operation, the Timer start function, the timer indicator light is illuminated. Timer must be set again after each use.

AutoOn Timer:

When unit is in Standby Mode, press , the timer indicator light will ﬂash, press or to select the number of hours (0.524 hours) until you want the unit to automatically start running. In 5 seconds without the operation, the Timer start function, the timer indicator light is illuminated. The previous fan speed and humidity setting will be maintained. The unit will turn on and continue running until the water tank is full (unless the unit is set up for continuous draining) or until you switch it off manually. Timer must be set again after each use.

NOTE: To cancel any Timer settings, simply press again, and the timer indicator light will disappear.

NOTE: The solid red Power light indicates the unit is on Standby Mode.

FAN SPEED CONTROL

There are two fan speeds - High and Low. When, the indicator light is illuminated, the unit is operating on High speed. When the indicator light is off, and the unit is on -

the unit is operating on Low speed.

FILTER ALERT

When the Filter Alert Light is ON, it is time to clean the ﬁlter. Switch the unit OFF and carefully remove the ﬁlter from the unit and clean. Replace the ﬁlter and switch ON the unit.

The Filter Alert Light should not be illuminated until the ﬁlter requires cleaning again. The frequency of ﬁlter cleaning depends on room environment conditions. Some rooms may require changing more frequently than others.

USE & OPERATION (CONTINUED)

FUNCTION BUTTONS (CONTINUED)

SLEEP MODE

The LED display brightness will be reduced when the unit is in Sleep Mode. Press the to activate the Sleep Mode. When Sleep Mode is activated the indicator light will be illuminated. There is a one-minute window period in which you can adjust the settings such as humidity and fan speed. After one minute has lapsed, the top display will shut off, except the indicator light. Press any button to deactivate Sleep Mode.

WIFI MODE^

When the Smart Dehumidiﬁer is connected to the wiﬁ function, the indicator light will be illuminated.

^THIS IS ONLY FOR MODEL TP30A / TP50A / TP70A WITH WIFI SMART FEATURES

AUTO DRAIN PUMP MODE*

The Auto Drain Pump function helps to remove condensation vertically and horizontally. Press the to activate the Pump function, the indicator light will be illuminated.

*THIS IS ONLY FOR MODEL TP70P / TP70PN WITH BUILTIN DRAIN PUMP

AUTO RESTART FUNCTION

IMPORTANT: For models with Auto Drain Pump, the Auto Drain Pump will not automatically restart

after a power outage to prevent leakage in case the drain tube was disconnected during power failure. The Auto Drain Pump Mode button must be manually reactivated in the event of a power outage.

AUTOMATIC DEFROST

Frost may build up on the internal coils of the unit. When there is frost build up, the internal compressor will turn off and the fan will continue to run until the frost has melted. Once the internal coils have defrosted and dried, the compressor or fan will automatically restart and dehumidifying will resume.

USE & OPERATION (CONTINUED)

DRAINING THE WATER

WARNING: Always drain and discard water collected from dehumidiﬁcation.

The water is not clean and cannot be used for drinking.

1. Draining water collected in the Water Tank

The condensed water can be collected directly into the water tank. When the water tank is full, the dehumidifier will automatically shut OFF and the indicator will illuminate on the control panel followed by a beeping sound.

IMPORTANT: Do not move the dehumidiﬁer when the Water Tank is full as it will be heavy and can cause water spillage.

Locate the water tank at the front of the dehumidiﬁer.

1.1

Gently pull the water tank out.

Grip the handle inside the water tank and carry the

1.2

water tank to a sink to empty.

1.1

Replace the empty water tank back into the front of

1.3

the dehumidifier. Please make sure that the tank is properly positioned. The safety feature ensures that any misalignment of the tank and the unit will prevent the unit from turning back on.

IMPORTANT: Improper alignment or positioning of the water tank will cause the unit to pause operation, the warning light on top of the dehumidifier will illuminate followed by a beeping sound, until the water tank is ﬁtted properly.

NOTE: There is a Foam Float inside the water tank that senses the water level to automatically stop dehumidiﬁcation when the water tank is full. Make sure the Foam Float is positioned correctly inside the water tank by ensuring it lies level with the top edge of the water tank.

DO NOT REMOVE THIS FOAM FLOAT.

1.2

Foam Float

USE & OPERATION (CONTINUED)

DRAINING THE WATER (CONTINUED)

2. Continuous Water Drainage – Using a Continuous Water Drain Tube

A continuous water drain tube is included with this unit. To activate the continuous water draining function, you will require a suitable water drain (e.g. sink or drain hole at floor level) near the dehumidiﬁer.

Continuous Water

Drain Tube

3.28 ft. (1 m)

NOTE: The Continuous Drain Tube and Continuous Drain Cap come pre-installed.

2.1

Locate the drain outlet at the back of the unit. Unscrew and remove the Direct Drain Cap. Insert and screw the Continuous Water Drain Tube into the Direct Drain Outlet.

Continuous Water Drain Cap

Direct Drain Cap

Continuous

Water Drain Tube

USE & OPERATION (CONTINUED)

DRAINING THE WATER (CONTINUED)

2.2

If there are leaks, the Continuous Water Drain Tube and Cap may have loosened and may not be connected properly. Disconnect, replace and tighten again.

Position the other end of the Continuous Water Drain Tube in the sink or drain. Make sure the

2.3

tube is not bent or kinked which might stop the water ﬂow. Make sure the tube is secured over the drain and will not fall out of place causing unwanted water spillage.

IMPORTANT: Make sure water can ﬂow down the Continuous Water Drain Tube by keeping the tube angled down and free of bends or kinks.

IMPORTANT: If the unit is placed on uneven ground, or the Drain Tube is installed incorrectly, the water may fill the water tank and stop running. Please check whether the ground is uneven and reinstall the Drain Tube.

USE & OPERATION (CONTINUED)

DRAINING THE WATER (CONTINUED)

3. Continuous Water Drainage – Using the Auto Drain Pump option

*THIS IS ONLY FOR MODEL TP70P / TP70PN WITH BUILTIN DRAIN PUMP

The Auto Drain Pump is available if you want to use the continuous drain function, but the drain is further away, or located above the dehumidiﬁer. The Auto Drain Pump Tube can be attached to the

Direct Drain Outlet located on the back side of the dehumidiﬁer. When the water level in the water

tank reaches a certain level, the drain pump will automatically pump the water out of the tank to the drain. This allows you to drain water condensation vertically or horizontally, even if the drain is located above the dehumidiﬁer.

Auto Drain Pump Tube

16.4 ft. (5 m)

Auto Drain Pump Cap

NOTE: The Auto Drain Pump Tube and Auto Drain Pump Cap come pre-installed.

3.1

Locate the drain outlet at the back of the unit. Unscrew and remove the Direct Drain Cap. Insert and screw the Auto Drain Pump Tube into the Direct Drain Outlet.

Direct Drain Cap

Auto Drain Pump Tube

USE & OPERATION (CONTINUED)

DRAINING THE WATER (CONTINUED)

3.2

If there are leaks, the Auto Drain Pump Tube and Auto Drain Pump Cap may have loosened and may not be connected properly. Disconnect, replace and tighten again.

3.3

To activate the Pump function, press the indicator. Once on, the indicator light will be illuminated.

3.5

Place the other end of the tube into the sink or drain. The water can be pumped up to 16.4 ft (5 m)

vertically or horizontally.

NOTE: DO NOT use an alternative drain tube that is longer than the one provided with the unit.

IMPORTANT: The Auto Drain Pump button needs to be pressed to re-activate the auto drain pump function when there is a power failure. See section on "Auto Restart" Function of this user manual.

*Auto Drain Pump Tube is included in Dehumidiﬁer models with Auto Drain Pump feature only.

USE & OPERATION (CONTINUED)

CLEANING & MAINTENANCE

WARNING: Always switch OFF the dehumidiﬁer and unplug it from the electrical outlet before

attempting any cleaning or maintenance of this product.

Appliance Maintenance:

• Switch OFF the appliance before disconnecting the power supply.

• Only use a soft cloth to clean the appliance.

Dust Filter Maintenance:

The Dust Filter located at the back of the unit helps to remove dust particles from the air. A dirty ﬁlter clogged by dust particles can reduce the efﬁciency of the dehumidiﬁer. For optimum dehumidiﬁcation, it is recommended to clean the dust ﬁlter every 2 weeks:

Switch off and unplug the dehumidiﬁer from the

1. electrical outlet.

Carefully pull out the dust ﬁlter from the

2. dehumidiﬁer.

Rinse the dust ﬁlter under running water, or

3. vacuum away the dust with a vacuum cleaner.

After cleaning the dust ﬁlter, dry in a cool, shaded

4. place, then carefully reinstall into the unit.

End of Season Storage & Maintenance: If the appliance will not be used for an extended period of time:

Switch OFF the unit and unplug from the electrical power outlet.

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Empty the water tank and let it dry. If your dehumidiﬁer is connected to the continuous drain

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hose, you must disconnect the hose, dry and then replace the drain cap back into the drain outlet. Remove the air ﬁlter and clean with water. Let the air ﬁlter dry and reinstall back into the unit.

•

Make sure all parts of the dehumidiﬁer and accessories are dry before storage.

•

Cover the dehumidiﬁer with a cloth/ plastic bag before storage, to protect the surface from dust

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and scratches. It is recommended to coil the power cord and store it off the ﬂoor to ensure it is protected from

•

bends and kinks. Store the unit upright in a dry location, away from direct sunlight.

•

TROUBLESHOOTING GUIDE

The following troubleshooting guide addresses the most common problems. If problems persist, call customer service.

PROBLEM POSSIBLE CAUSE SOLUTION

No electricity. Check for power.

Dehumidiﬁer does not start

Unit runs but the humidity level does not decrease

The power cord is not properly plugged in.

The safety switch activated on the electrical plug.

The water tank is not in the correct position.

The humidity level setting is too high.

A door or window is open, letting in new moisture.

There are other sources of humidity in the room (e.g. boiling water in pot).

The temperature in the room is too low.

Remove and reconnect the power cord.

Reset the safety switch and wait for 3 minutes to pass. Contact customer service if problem persists.

Position the water tank correctly into the unit. Unit will not operate until the water tank is secure in place.

Decrease the humidity level setting.

Make sure all windows or doors to the outside are closed and tightly sealed.

Switch on the dehumidiﬁer when these sources are not present.

The dehumidiﬁer is designed to operate between 41°F (5°C) and 89°F (32°C). Moisture removal is greatly reduced if room temperatures exceed this temperature range.

The dust ﬁlter is dirty/ blocked.

Air outlet or intake is blocked.

Clean the dust ﬁlter.

Remove blockage.

TROUBLESHOOTING GUIDE (CONTINUED)

PROBLEM POSSIBLE CAUSE SOLUTION

Unit runs but the humidity level does not decrease

Dehumidiﬁer runs constantly/ does not stop

Water Tank Full is illuminated and the unit is beeping

The unit is blowing cold air out of the top vent

Insufﬁcient time for the dehumidiﬁer to remove moisture.

Area to be dehumidiﬁed is too large.

A door or window is open, letting in new moisture.

The water tank is full. Empty the water tank.

The water tank is not in the correct position.

The purpose of the top air vent is to distribute air into the room.

After initial installation, allow 24 hours to maintain desired dryness.

The capacity of your dehumidiﬁer may not be adequate for the room it is used in. It is recommended to add an extra dehumidiﬁer for large areas.

Make sure all windows or doors to the outside are closed and tightly sealed.

Position the water tank correctly into the unit. Unit will not operate until the water tank is secure in place.

The temperature of the air from the vent depends on the room environment and other factors. It can ﬂuctuate and this is normal. No action required.

Frost appears on the coils

Connected the continuous drain but the water condensation is not draining out the tube

Dehumidiﬁer has been recently turned on in low room temperatures (usually below 41°F (5°C)).

Some ﬂoors may have an uneven surface which may affect the continuous drainage function

This is normal. Frost will disappear in an hour or so after the dehumidiﬁer is switched OFF.

Raise the front of the Dehumidiﬁer ½ to 1 inch (1.27 cm to 2.54 cm) from the ﬂoor. The water condensation will drain out the back hose and not into the bucket.

TROUBLESHOOTING GUIDE (CONTINUED)

PROBLEM POSSIBLE CAUSE SOLUTION

Water on the ﬂoor

Noise

The garden hose/ drain hose may be loose.

You intended to use the water tank to collect water but the continuous drain hose is still connected.

Fan is working.

Compressor is working.

Check the connections between the hose and the drain outlet on the unit. See Continuous Water Drainage section.

Disconnect the hose and replace the rubber stopper and drain cap if using the water tank to collect water. See Continuous Water Drainage section.

Wind from the fan can create sounds during operation. This is a normal sound.

There is a sound when the compressor turns on. The compressor will activate periodically based on humidity settings. This is normal.

ERROR CODE GUIDE

CODE POSSIBLE CAUSE NOTE

This only appears for model TP70P / TP70PN with

P1 Water tank pull out

EH Humidity sensor failure Please contact the service center.

Built-in Drain Pump. Position the water tank correctly into the unit. Unit will not operate until the water tank is secure in place.

E1 / E2

E3 Gas leakage

Temperature sensor failure

Please contact the service center.

If E3 appears, Please the check the ambient temperature range whether below 89.6°F (32°C).

If the ambient temperature over 89.6°F (32°C) place the unit below 86°F (30°C) for 2 hours before running the Dehumidiﬁer again.

If the E3 appears again in 2 hours, please contact the service center.

REGULATION STATEMENT

FCC INTERFERENCE STATEMENT

This device complies with part 15 of the FCC Rules. Operation is subject to following two conditions: (1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment dose cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment info an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/ TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum 20 cm between the radiator and your body. This transmitter must not be collocated or operating in conjunction with any other antenna or transmitter unless authorized to do so by the FCC.

Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

INDUSTRY CANADA (IC) STATEMENT

This Class B digital apparatus complies with Canadian ICES003. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and

(2) this device must accept any interference, including interference that may cause undesired operation of the device.

The antenna (or antennas) must be installed so as to maintain at all times a distance minimum of at least 20 cm between the radiation source (antenna) and any individual. This device may not be installed or used in conjunction with any other antenna or transmitter.

Electrical products should be properly disposed of. Please recycle where facilities exist. Check with your local authority or retailer for recycling.

ENERGY STAR® qualiﬁed units remove moisture with less energy than conventional dehumidiﬁers.

USER MANUAL - HONEYWELL AIR COMFORT APP

Thank you for purchasing a Honeywell Smart Dehumidiﬁer. This user manual is intended to provide you with important information needed to set up, operate, maintain and troubleshoot this product.

DOWNLOADING THE APP

The Smart Dehumidiﬁer has added features to allow you to operate the dehumidiﬁer remotely using a smart device, and to use voice commands through an Amazon Echo device, to control the unit.

Set up the Honeywell Air Comfort App on your smart phone or tablet to connect the Honeywell Smart Dehumidiﬁer for WiFi and Voice control.

IMPORTANT:

between the Dehumidiﬁer and the App.

A 2.4 GHz WiFi network is required for proper connection and operation

iOS 8.0 or later Android 4.3 or later

SEARCH “HONEYWELL AIR COMFORT” AND INSTALL

REGISTERING AN ACCOUNT

a. Open the app. b. Tap Register.

a. Enter your email*

(2A) or mobile phone number (2B).

b. Tap Get Veriﬁcation

Code.

a. Enter the veriﬁcation

code.

b. The veriﬁcation code

should be recieved & entered within 60 seconds. If time is exceeded, go back and get another code.

a. Set the password. b. Tap Done.

The user will receive a veriﬁcation email from “system.az@notice.2.ismartlife.me” with contact name “Honeywell

Air Comfort” and subject title “Registration Veriﬁcation Code”. If email is not received in your inbox, check your junk or spam folders. If you didn’t receive a veriﬁcation email after 60 seconds, click the resend button.

a. Tap Create Family.

a. Set the Family Name

and Family Location.

b. Mark the location of

the dehumidiﬁer.

c. Tap Done.

CONNECTION METHODS FOR WIFI SETUP

The Smart Dehumidiﬁer has two different setup modes:

CF (Quick Connection): The CF mode is a quick and simple way to set the unit up.

AP (Access Point): The AP mode uses a direct local WiFi connection between your phone and the dehumidiﬁer to upload the network details.

Before starting the setup, please ensure that your Smart Dehumidiﬁer is plugged in and turned OFF (in Standby Mode) for the connection type you are attempting. The display on the Dehumidiﬁer will conﬁrm the current connection mode during setup.

CONNECTING IN CF MODE

a. Tap Add Device.

a. Tap Dehum icon.

3EN

CONNECTION METHODS FOR WIFI SETUP (CONTINUED)

CONNECTING IN CF MODE (CONTINUED)

a. Switch on the dehumidiﬁer. b. On the Dehumidiﬁer, Press the button 6 times until

displays on the unit.

c. Tap Next.

a. Choose the WiFi

network.

b. Enter the WiFi password. c. Tap Conﬁrm.

is completed.

a. Tap Done.a. Wait until the connection

4EN

CONNECTION METHODS FOR WIFI SETUP (CONTINUED)

CONNECTING IN AP MODE

a. Tap Add Device.

a. Tap Dehum icon.

a. Tap AP Mode in the top

right corner.

a. Switch on the dehumidiﬁer. b. On the Dehumidiﬁer, press the button 6 times until

displays on the unit.

c. Tap Next.

5EN

CONNECTING THE APP IN AP MODE (CONTINUED)

CONNECTING IN AP MODE (CONTINUED)

network.

b. Enter the WiFi

password.

c. Tap Conﬁrm.

a. Tap Go to Connect.a. Choose the WiFi

a. Tap the Smartlife-XXXX

network (WiFi board number).

b. Once connected, press

the home/back button on your device and go back to the Honeywell Air Comfort App.

a. Wait until the

connection is completed.

a. Tap Done.

6EN

USING THE APP

MAIN SCREEN

1) Family (User) Settings

2) Current Weather Conditions

3) a. Current Outdoor

Temperature

b. Outdoor Humidity

- Dry: 040%RH

- Comfortable: 4070%RH

- Moist: above 70%RH

c. Outdoor Air Pressure d. Outdoor Wind Speed

4) Connected Devices

5) Home Button

6) Smart Control Button

FAMILY SETTINGS

1 7

Setting the Family (User) Name Managing rooms

Mahwah, New Jersey

Setting the Family Location

7) Adding a device

8) Room Locations

9) a. Device Sequence

b. Room Management

a. Family/User

10)

Management

b. Message Center c. Help Center d. Settings

- Voice ON/OFF

- Push Notiﬁcations

ON/OFF

- About

- Clear Cache

- Log Out

Adding a Family (User) member

Leave Group

John Smith

john.smith@gma

Setting the administrator

7EN

USING THE APP (CONTINUED)

BASIC CONTROLS

a. Tap Dehumidiﬁer.

Go back to main screen

Dehumidiﬁer on/off

Pre-set humidity level

Current humidity level

Humidity down button

a. Tap to switch the

dehumidiﬁer on/off.

Device settings:

a. Device Name b. Device Location c. Check Device Network d. Third-party Control

(Voice Activated Control)

e. Share Device f. Create Group g. Device Information h. Feedback i. Add to Home Screen j. Check for Firmware

Upgrade

k. Remove Device l. Restore to Factory

Defaults

Humidity up button

Fan speed button

Timer set button

8EN

USING THE APP (CONTINUED)

SETTING THE FAN SPEED

a. Tap fan speed button. b. Select Low or High fan speed.

SETTING THE TIMER

Time selection

Timer days selection

Save settings

Timer Off settings

Select for unit to turn OFF after unit completes selected time period.

Timer On settings Select for unit to turn ON

after selected time period of being idle ends.

a. Tap Timer set button. b. Tap Add Timer. c. Set the timer(s). d. When the timer is set, tap Save.

9ENEN

USING THE APP (CONTINUED)

ADDING A SCENARIO

The Scenario feature allows you to set up multiple Dehumidiﬁers under one Scenario and control them on one dashboard as needed. When you click on the Scenario, all Dehumidiﬁers will switch ON at the same time using previous settings.

E.g.: If you had set up a Dehumidiﬁer in the Living Room and one in the Basement, you can create a “Scenario 1” to switch both dehumidiﬁers on at the same time.

a. Tap Smart control

button.

b. Tap Add Scenario.

a. Tap Edit Name to set

the name of the scenario.

b. Tap the background

to set the background image of the scenario.

c. Tap Add Action to add

action of the scenario.

a. Select the Enable or

Disable Automation.

Tap .

b. Select the Time-Lapse

of the action. Tap .

c. Select the Device and

the action (on/off). Tap .

d. Tap Switch. Select the

action for the device to perform (on/off).

e. Tap Save and then

Next.

f. Tap Save.

USING THE APP (CONTINUED)

ADDING AN AUTOMATION SCENARIO

The Automation Scenario feature allows you to set up multiple dehumidiﬁers under one Scenario and it will automatically activate those dehumidiﬁers when there is a change in outdoor environment conditions.

PreSet Outdoor Humidity Conditions: Dry: 040%RH Comfortable: 4070%RH Moist: above 70%RH

When a change in outdoor condition is met, the pre-set Automation Scenario will switch ON or OFF all Dehumidiﬁers set up in that Automation Scenario.

E.g.: If you had set up a Dehumidiﬁer in the Living Room and one in the Basement, you can create an “Automation Scenario 1” to switch both dehumidifiers on at the same time when outdoor humidity changes from “Comfortable” to “Moist”. When the outdoor humidity changes to “Moist” level , the dehumidiﬁers will automatically switch ON using previous settings. The Dehumidiﬁers will continue running until internal room humidity reaches previous desired humidity settings.

IMPORTANT: If environment conditions remain constant, for example, it stays “moist”, the Dehumidiﬁer will not activate automatically unless it senses a change in the pre-set humidity conditions from “Dry” to “Comfortable” or “Comfortable” to “Moist”.

1 2

a. Tap Smart control button. b. Tap Automation. c. Tap Add Automation

Scenario.

a. Tap Edit Name to set the name

of the automation scenario.

b. Tap the background to set the

background image of the automation scenario.

c. Tap Add Condition to add the

condition of the automation scenario activation.

USING THE APP (CONTINUED)

ADDING AN AUTOMATION SCENARIO (CONTINUED)

a. Tap Device. b. Tap Dehumidiﬁer.

a. Select function(s) for the

b. Tap Next.

5 6

dehumidiﬁer to perform, when the automation scenario condition(s) is/are met.

a. Tap Add Action to set the

action to be performed when the automation scenario

condition(s) is/are met.

b. Tap Next.

a. Tap Effective Period

to select when the automation scenario should activate.

b. Tap Next. c. Tap Save.

FOR VOICE ACTIVATED CONTROL

Connecting to an Amazon Echo Device: NOTE: Ensure your Amazon Echo device is switched on and connected to the WiFi

network.

a. Open the "Amazon Alexa" app on your smart device.

b. Tap and then Skills & Games.

c. Tap and type "Honeywell Air Comfort". Tap the Honeywell Air Comfort skill. d. Tap Enable To Use button.

e. Enter your Honeywell Air Comfort App login and password.

f. Tap Link Now and then tap Authorize.

g. Tap Done.

h. Tap Discover Device. Choose "Dehumidiﬁer".

i. Tap Sst Up Device Choose a group for the device or tap Skip.

j. Choose "Dehumidiﬁer".

k. Tap Done.

CONTROLLING THE DEHUMIDIFIER WITH ECHO

Switching On/Off:

Say: "Alexa, turn on/off dehumidiﬁer".

Setting the Speed:

Say: "Alexa, set speed to XX percent." (Low speed: XX = 0 to 50; High speed: XX = 51 to 99)

Setting the Target Humidity Level:

Say: "Alexa, set dehumidiﬁer to XX percent."

Humidity Conditions:

Dry: 040%RH Comfortable: 4070%RH Moist: above 70%RH

Switching the Scenario/ Automation Scenario On/Off:

Say: "Alexa, switch <Scenario Name> on/off."

TROUBLESHOOTING

Problem Possible Cause Solution

Mobile smart device’s WiFi is switched off.

Switch on the mobile phone’s WiFi.

Unable to register/login to an account.

Dehumidiﬁer cannot pair with the Honeywell Air Comfort App.

WiFi signal is too weak.

Dehumidiﬁer is not connected to the the electrical outlet.

WiFi signal is too weak.

The default pairing mode does not work.

WiFi connection frequency is incorrect.

WiFi password is incorrect.

WiFi network is invisible.

Install a WiFi extender (not included).

Move the smart dehumidiﬁer closer to the WiFi router.

Connect the dehumidiﬁer to the socket-outlet.

Install a WiFi extender (not included).

Move the smart dehumidiﬁer closer to the WiFi router.

Pair the dehumidiﬁer in AP mode (see section on “Connecting in AP Mode”)

Select a 2.4 GHz WiFi network

Use a correct WiFi password.

Set the WiFi network to visible.

WiFi name uses foreign characters.

The encryption method of the router’s wireless setting is wrong.

Set the WiFi name to use alphanumerical characters and numbers only.

Set the encryption method of the router’s wireless setting to “WPA2PSK” and the authentication type to “AES”, or both are set as automatic. Note: “802.11n only” is not allowed in wireless mode.

TROUBLESHOOTING (CONTINUED)

Problem Possible Cause Solution

Turn off the WiFi The number of connected devices reached the limit of the router.

Dehumidiﬁer cannot pair with the Honeywell Air Comfort App. (Continued)

The router has enabled the wireless MAC address ﬁlter.

functions of some of the

connected devices.

Re-conﬁgure the router.

Remove the device from

the MAC address ﬁlter on

the router.

Ensure the device is not

prohibited by the router to

connect to the network.

15EN

Customer Support: Assistance Au Client: Servicio de atencion a clientes:

^ Canada Customer Support service available for models sold in Canada only. ^ Le Service Client Canadien est disponible uniquement pour les modèles vendus sur le territoire Canadien. ^ Servicio de Atención A Clientes en Canadá disponible solo para modelos vendidos en Canadá.

JMATEK North America LLC

Mahwah, New Jersey 07495 USA Email: usinfo@jmatek.com Web: www.jmatek.com

Made in China © 2020 JMATEK Limited. All rights reserved. The Honeywell Trademark is used under license from Honeywell International Inc. Honeywell International Inc. makes no representations or warranties with respect to this product. This product is manufactured by Airtek Int'l Corp. Ltd. (subsidiary of JMATEK Ltd.).

Honeywell Smart Dehumidifier User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual