Honeywell SE 3708C Technical Manual

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SE 3708C
UNINTERRUPTABLE POWER MODULE
5452 Betsy Ross Drive Santa Clara, CA 95054-1184 (408) 727-5170 FAX (408) 727-6707
P/N 66108566001, Rev. B
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SE 3708C Uninterruptable Power Module
SE 3708C ii 66108566001-Rev. B
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SE3708C Uninterruptable Power Module Manual
Hardware Warranty
Limited Warranty
Westinghouse Security Electronics (WSE) warrants to the original user the Equipment manufactured by WSE as described herein (the Equipment) to be free from defects in material and workmanship for a period of one year from the date of purchase by such user or fifteen (15) months from the date of shipment from the factory, whichever is sooner, provided:
I WSE has been notified within such period by return of any alleged defective equipment free and
clear of any liens and encumbrances to WSE or its authorized Dealer at the address specified, transportation prepaid, and
II the Equipment has not been abused, misused, or improperly maintained and/or repaired during
such period; and
III such defect has not been caused by ordinary wear and tear; and
IV such defect is not a result of voltage surges/brownouts, lightning, water damage/flooding, fire,
explosion, earthquakes, tornadoes, acts of aggression/war, or similar phenomena; and
V accessories used as an integral to WSE Systems have been approved by WSE (e.g., coax,
batteries, etc.); and
VI the Equipment has been installed, the installation supervised, or installation tested by an
unauthorized WSE Dealer.
WSEs Proximity Command Keys are warranted for 5 years. WSE shall at its option, either repair or replace, free of charge, the Equipment found, upon WSEs inspection, to be so defective, or if agreed upon, refund the purchase price, less a reasonable allowance for depreciation, in exchange for the Equipment. Magnetic Stripe cards are warranted as described by the manufacturers warranty.
WSE MAKES NO OTHER WARRANTY, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THE EXPRESSED WARRANTY PERIOD AS SET FORTH ABOVE.
WSES MAXIMUM LIABILITY HEREUNDER IS LIMITED TO THE PURCHASE PRICE OF THE EQUIPMENT. IN NO EVENT SHALL WSE BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, OR SPECIAL DAMAGES OF ANY NATURE ARISING FROM THE SALE OR USE OF THE EQUIPMENT.
Some states do not allow limitations on incidental or consequential damages or how long an implied warranty lasts, so the above limitations may not apply. This warranty gives specific legal rights, however, other rights which vary from state to state, may pertain.
66108566001-Rev. B iii SE 3708C
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SE 3708C Uninterruptable Power Module
NOTICE
The SE 3708C Uninterruptable Power Module manufactured by Westinghouse Security Electronics has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions herein, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
SE 3708C iv 66108566001-Rev. B
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SE3708C Uninterruptable Power Module Manual
TABLE OF CONTENTS
SECTION 1 INTRODUCTION
1.1 PURPOSE .................................................................................................................................. 1-1
1.2 SCOPE ....................................................................................................................................... 1-1
1.3 CONFIGURATIONS ................................................................................................................... 1-2
1.4 GENERAL INFORMATION......................................................................................................... 1-2
1.4.1 System Overview ........................................................................................................ 1-2
1.4.2 System Applications.................................................................................................... 1-2
1.5 SAFETY INSTRUCTIONS.......................................................................................................... 1-3
SECTION 2 DESCRIPTION
2.1 PHYSICAL DESCRIPTION ........................................................................................................2-4
2.2 FUNCTIONAL DESCRIPTION ................................................................................................... 2-4
2.2.1 Low Voltage Switching Power Supply Circuitry............................................................ 2-5
2.2.2 Battery Disconnect Circuitry ........................................................................................ 2-5
2.2.3 Control and Indicators Circuitry ...................................................................................2-5
2.2.4 400 Hz Inverter ........................................................................................................... 2-6
2.2.5 Power On/Off Switch and Pilot Light ........................................................................... 2-6
SECTION 3 INSTALLATION
3.1 LOCATION and MOUNTING ...................................................................................................... 3-1
3.2 WIRING REQUIREMENTS ........................................................................................................ 3-1
3.2.1 ACU Cable Connections ............................................................................................. 3-2
3.2.2 Lock Power Wiring Connections .................................................................................3-3
3.2.3 Battery Cable Connections ......................................................................................... 3-5
SECTION 4 WIRING REQUIREMENTS
4.1 CUSTOMER SERVICE.................................................................................................. 4-1
4-2 TROUBLESHOOTING GUIDE ...................................................................................... 4-1
APPENDICES
APPENDIX A SPECIFICATION .......................................................................................................A-1
APPENDIX B SE 3708 VERSIONS ................................................................................................. B-1
66108566001-Rev. B v SE 3708C
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SE 3708C Uninterruptable Power Module
SE 3708C vi 66108566001-Rev. B
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SECTION 1 INTRODUCTION
This manual provides basic information on the installation and operation of the Westinghouse Security Electronics (WSE) SE 3708C Uninterruptable Power Module. This information includes specifica­tions, a brief description of the operation, controls and indicators, relevant installation data, and a troubleshooting guide.
NOTE: Changes or modifications to the equipment
described herein which are not expressly approved by Westinghouse Security Electronics can void authority of the user to operate the system.
1.1 PURPOSE
The purpose of this manual is to provide the information required for installing, operating, and troubleshooting the SE 3708C Uninterruptable Power Module.
1.2 SCOPE
The information provided in this manual is intended for personnel who will be installing the SE 3708C, placing the unit in operation, and performing the troubleshooting procedures described herein. Repairs to the SE 3708C shall be limited to those that can be performed without removing the unit from its case with the exception of replacing fuses.
The information contained in this manual assumes that the reader is familiar with access control and alarm monitoring technology and standard installation practices. Thus, the manual is not intended to be a complete system installation guide or system service manual for dealers or end-users. As such, the manual is a supplementary guide, providing only that information and data which is unique to the SE 3708C.
The information provided in this manual is not intended to either conflict with or supplement the specific building codes, electrical codes, or safety codes to which any given installation must conform.
This manual is organized as follows:
Section 1 . . . . . . . . INTRODUCTION
Section 2 . . . . . . . . DESCRIPTION
Section 3 . . . . . . . . INSTALLATION
Section 4 . . . . . . . . MAINTENANCE
Appendix A . . . . . . SPECIFICATIONS
Appendix B . . . . . . SE 3708 VERSIONS
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Introduction SE 3708C Power Supply Manual
1.3 CONFIGURATIONS
The SE 3708C Uninterruptable Power Module is identified by four different part numbers depending upon the lock power output and the AC power input. These part numbers and the Power Module configurations are shown in Table 1-1.
Table 1-1. SE 3708C Configurations
Part Number Lock Power Input Power 92370811112 +12 VDC 50/60 Hz, 120 VAC 92370812124 +24 VDC 50/60 Hz, 120 VAC 92370813212 +12 VDC 50/60 Hz, 230 VAC 92370814224 +24 VDC 50/60 Hz, 230 VAC
1.4 GENERAL INFORMATION
General information on the SE 3708C system operation and system applications is provided below.
1.4.1 SYSTEM OVERVIEW
The SE 3708C Uninterruptable Power Module is a true uninterruptable power supply in that it can take power either from the power lines or from external storage batteries which are always on-line in case the power fails. Normally, when AC power is available, the batteries are always kept charged; when the power fails, the batteries take over immediately until AC power is restored.
To accomplish this, the 3708C is actually two power supplies working together. The first, or primary power supply, provides low voltage for locks, for battery charging, and for the secondary power supply which, in turn, produces all system voltages. During power outages, the batteries continue to provide the low voltage needed for locks and the secondary power supply.
1.4.2 SYSTEM APPLICATIONS
The 3708C can provide enough power to run an access control system consisting of the following components:
• Up to 2 Access control unit(s).
• Up to 16 Multiple Switch Monitor(s) (SE 774) or Door Switch Monitor(s) (SE770).
SE 3708C 1-2 66108566001-Rev. B
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Installation Introduction
• Up to 16 SE 2814/15 Sensors
• One or two batteries (12 VDC or 24 VDC).
• One or two SE 778 or 778A Annunciator/Control Module(s) powered by the ACU in 800-
series systems.
• One Modem (or similar accessory).
• Several low current locking devices or similar accessories (see below).
As shown in Table 1-1, the SE 3708C is available in four versions, 3708C-112, 3708C-124, 3708C­212, and the 3708C-224. The 3708C-112 and 3708C-212 are intended for systems with 12-volt locks. The 3708C-124 and 3708C-224 are to be used for systems with 24-volt locks. Since the batteries provide lock voltage during power outages, the lock voltage requirement will also determine the battery voltage requirement. Since the 12-volt 3708C-112/212 and the 24-volt 3708C-124/224 are set and adjusted to their respective voltages at the factory, they cannot be converted in the field.
At facilities without emergency power systems, the SE 3708C can provide limited emergency power to maintain access control. The total amount of power it can deliver, however, is fixed, and should not be exceeded. Doing so may blow fuses, or damage the unit. Therefore, any devices in addition to those listed above may cause the 3708C to be damaged or operate incorrectly.
As noted, installation personnel should be careful to avoid overloading the system. However, due to the variety of locks and system configurations available, it is impossible to state exactly how many locks the SE 3708C is capable of driving. However, for a typical system configuration consisting of one Access Control Unit controlling several doors, the continuous lock power load should not exceed 4 amps at 12 VDC or 3 amps at 24 VDC. If additional lock power is required, or the system includes two access control units, some or all lock power will probably need to come from an external power supply instead of the SE 3708C. It is important to remember that any external power supply must function independently and must not be paralleled with the SE 3708C.
Consequently, heavy lock power loads, monitoring modules such as motion detectors, glass break detectors, infrared sensors, and smoke detectors should not be powered by the SE 3708C; they should have separate power supplies.
1.5 SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS. THIS MANUAL CONTAINS IMPORTANT SAFETY INSTRUC­TIONS.
CONSERVER CES INSTRUCTIONS. CETTE NOTICE CONTIENT DES INSTRUCTIONS IMPORTANTES CONCERNANT LA SECURITE.
CAUTION: A BATTERY CAN PRESENT A RISK OF ELECTRICAL SHOCK OR BURN FROM HIGH SHORT-CIRCUIT CURRENT. OBSERVE PROPER PRECAUTIONS.
66108566001-Rev. B 1-3 SE 3708C
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Introduction SE 3708C Power Supply Manual
ATTENTION: UNE BATTERIE PEUT PRESENTER UN RISQUE DE CHOC ELECTRIQUE OU DE BRULURE PAR TRANSFERT DENERGIE. SUIVRE LES PRECAUTIONS QUI SIMPOSENT.
WHEN REPLACING BATTERIES USE THE SAME NUMBER AND THE FOLLOWING TYPE BATTERIES (TABLE 1-2).
POUR LE REMPLACEMENT, UTILIZER LE MEME NOMBRE DE BATTERIES DU MODELE SUIVANT (TABLE 1-2).
PROPER DISPOSAL OF BATTERIES IS REQUIRED. REFER TO YOUR LOCAL CODES FOR DISPOSAL REQUIREMENTS.
LELIMINATION DES BATTERIES EST REGLEMENTEE. CONSULTER LES CODES LOCAUX A CET EFFET.
Table 1-2. Recommended Standby Batteries
Manufacturer Description Part Number
Eagle-Picher 12 V, 31-amp-hour, sealed, lead-acid CFM12V33 Gates 12 V, 25-amp-hour, sealed, lead-acid 0820-0020 Yuasa 12 V, 35 amp-hour, sealed, lead-acid NP38-12 Elpower 12 V, 30 amp-hour, sealed, lead-acid EP 12330-24 Power Sonic 12 V, 22 amp-hour, sealed, lead-acid PS-12240 Power Sonic 12 V, 28 amp-hour, sealed, lead-acid PS-12280 Power Sonic 12 V, 40 amp-hour sealed, lead-acid PS-12400
SE 3708C 1-4 66108566001-Rev. B
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SECTION 2 DESCRIPTION
The SE 3708C Uninterruptable Power Supply (Figures 2-1 and 2-2) provides the requisite input AC and DC power for WSE 700-series and 800-series ACUs.
66108566001-Rev. B 2-1 SE 3708C
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Description SE 3708C Power Supply Manual
Figure 2-1. SE 3708C Uninterruptable Power Module
SE 3708C 2-2 66108566001-Rev. B
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Description Introduction
Figure 2-2. SE 3708C Uninterruptable Power Module (Cover Removed)
66108566001-Rev. B 2-3 SE 3708C
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Description SE 3708C Power Supply Manual
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2.1 PHYSICAL DESCRIPTION
The SE 3708C Uninterruptable Power Module measures 18 inches (45.7 cm) long by 7.2 inches (18.3 cm) wide by 5.2 inches (13.2 cm) high. The unit weighs 16 pounds (7.3 kg).
As shown in Figures 2-1 and 2-2, the SE 3708C consists of a chassis with mounting flanges at each end, a two-sided perforated cover, a control panel, a heat sink, and two end covers.
The AC input connector, the Line Fuse, the Pilot Light, and the ON/OFF Switch are mounted on the left end cover. The three status LEDs, the Battery Reset Switch, the Battery Fuse, and the Lock Power terminal strip are mounted on the control panel. Output power connectors, consisting of the Battery Power Connector and the System Power Connector are mounted on the right cover. The rear of the unit consists of a deeply-finned heat sink. The two-sided perforated cover is easily removed by means of four Phillips-head screws for access to the chassis-mounted components.
2.2 FUNCTIONAL DESCRIPTION
A functional block diagram of the SE 3708C Uninterruptable Power Module is shown in Figure 2-3. The SE 3708C circuitry consists of four main functional elements as described below.
AC
Input
Line
Fuse
+12VDC/+24VDC
Low Voltage
Switchin
Power Suppl
Figure 2-3. SE 3798C Functional Block Diagram
Low Volt.
Master
Fuse
Inverter
Fuse
Lock Fuse
Batter
Disconnect
Circuitr
Control &
Indicators
Circuitr
400 Hz. Inverter
Batter
Fuse
80 VAC
50 VAC (p-p
40 VAC (p-p
Lock Power
12VDC/ 24VDC
Backup
Batter
Power Fail
p-p
ACU Power
SE 3708C 2-4 66108566001-Rev. B
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Description Introduction
2.2.1 LOW VOLTAGE SWITCHING POWER SUPPLY CIRCUITRY
The purpose of the Low Voltage Switching Power Supply circuitry is to convert the input AC (120 VAC or 230 VAC) to a 12/24 VDC level. This DC level will be +12 VDC on units that are configured to supply power to 12 VDC locks and +24 VDC to units that are configured to supply power to 24 VDC locks.
The 12/24 VDC level is routed to the Lock Power terminals (via the Lock Fuse) and to the Control and Indicators Circuitry as well as to the 400 Hz Inverter. The Lock Fuse is a 5-amp, normal-blow fuse on 12 VDC units and a 3-amp, normal-blow fuse on 24 VDC units.
As shown in Figure 2-3, the input AC is routed through the Line Power Fuse which is a 2-amp, slow­blow fuse on 120 VAC units and a 1-amp, slow-blow fuse on 230 VAC units. The output of the Low Voltage Switching Power Supply is routed through the Low Voltage Master Fuse before being routed to the inputs of the Battery Disconnect, the Control Circuitry and Indicators circuitry, and the 400 Hz Inverter circuitry. The Low Voltage Master Fuse is a 7-amp, normal-blow fuse on units powering +12 VDC locks and a 4-amp, slow-blow fuse on units powering +24 VDC locks.
2.2.2 BATTERY DISCONNECT CIRCUITRY
The Battery Disconnect Circuit consists primarily of the Battery Disconnect Relay and its associated circuitry. During normal operation, when the SE 3708C is being powered from the AC line, the battery (or batteries) are being kept at full charge by means of the DC power (+12 VDC or +24 VDC) from the Low Voltage Switching Power Supply, via the Battery Disconnect Circuitry and the Battery Fuse.
This circuitry keeps the backup battery connected as long as AC power is available. Should a power failure cause loss of AC power to the SE 3708C, or should the Low Voltage Power Supply fail, the remainder of the Power Module circuitry will remain functioning normally since they will be powered from the Backup Battery supply via the Battery Fuse and the Battery Disconnect Circuitry.
The Battery Fuse is a 10-amp, normal-blow fuse.
2.2.3 CONTROL AND INDICATORS CIRCUITRY
One function of the Control and Indicator Circuitry is to sense the voltage level of the 12/24 VDC level. When this level drops below a certain level, it will cause the Battery Disconnect Relay to open, disconnecting the SE 3708C from the ACU, and thus protecting the battery from over-discharging.
Another function of this circuitry is to send a POWER FAIL message to the ACU in the event that the SE 3708C is operating on DC power and the battery charge has reached approximately the half­discharged state. This signal will be generated before the battery reaches a state of discharge where the Battery Disconnect Relay will disconnect the unit from the ACU.
Indicator LEDs
As shown in Figure 2-2, three LEDs are mounted on the SE 3708C control panel. These LEDs are controlled by the Control and Indicator Circuitry and function as follows:
66108566001-Rev. B 2-5 SE 3708C
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Description SE 3708C Power Supply Manual
BATT FULL VOLTS Lights to indicate a fully-charged battery. This LED will go out approxi-
mately 5 minutes after AC power is lost and the SE 3708C switches over to fully-charged backup batteries. The POWER FAIL message will be sent to the ACU at the same time that the LED goes out.
BATT CONN Lights to indicate that Battery Disconnect Relay is energized, thus
connecting the backup battery to the system.
ACU PWR Lights to indicate that the 400 Hz Inverter is supplying power to the ACU.
Battery Reset Switch
There is a momentary contact pushbutton switch on the control panel labeled BATT RESET. This switch is only used in the event that the ACU is being powered from the SE 3708C backup batteries and the batteries have been disconnected to be replaced with fresh batteries. After the fresh batteries have been connected to the SE 3708C, the BATT RESET switch must be pressed in order to pull in the Battery Disconnect Relay and apply DC power to the unit.
2.2.4 400 HZ INVERTER
As shown in Figure 2-3, the 400 Hz Inverter inputs the 12/24 VDC level from the Low Level Switching Power Supply via the Inverter Fuse. The output of this circuitry supplies the ACU with its primary AC power. Three power levels are supplied: an 80 VAC, a 50 VAC, and a 40 VAC level.
Note that these power levels are measured peak-to peak. The 80 VAC peak-to-peak level is functionally equivalent to 25.2 VRMS; the 50 VAC peak-to-peak level is functionally equivalent to 16 VRMS; and the 40 VAC peak-to-peak level is functionally equivalent to 12 VRMS. This is pointed out since the ACU input power levels are usually stated in VRMS values.
The Inverter Fuse is a 3-amp, normal-blow fuse.
2.2.5 POWER ON/OFF SWITCH AND PILOT LIGHT
The Power ON/OFF Switch and the Pilot Light (see Figure 2-1) are located on the left side plate. When the SE 3708C is plugged in and the switch is in the ON position, the Pilot Light will light to indicate that AC power is applied to the unit.
SE 3708C 2-6 66108566001-Rev. B
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SECTION 3 INSTALLATION
THE SUITABILITY OF THE USE OF FLEXIBLE CORD PER CEC RULE 4-010 IS TO BE DETER­MINED BY THE LOCAL INSPECTION AUTHORITY HAVING JURISDICTION.
LEMPLOE DUN CORDON SOUPLE SELON LARTICLE 4-010 DE CCE PREMIERE PARTIE EST SOUMIS A LAPPROBATION DES AUTORITES LOCALES DINSPECTION.
3.1 LOCATION AND MOUNTING
The length of the ACU Power Cable is 6 feet (1.8 M) so the proximity of the SE 3708C to the ACU must be within the limits of this cable.
The SE 3708C can be located in the same equipment cabinet as the ACU it is powering. However, the Power Module should not be mounted below the ACU as the heat it radiates can raise the ambient temperature of the ACU beyond its maximum acceptable limit.
Airflow around the heat sink should be unrestricted. Ideally, the unit should be mounted vertically so air can flow upward through the heat sink fins.
If the temperature inside the enclosure is found to rise to 120° F (49° C) or more, cut ventilation holes
or slots in both the bottom and the top of the enclosure. If natural convection air current is insufficient
to prevent an ambient temperature of more than 120° F, a cooling fan must be used to force cooling
air through the enclosure.
Do not install the backup batteries in the enclosure with the SE 3708C. Corrosion from the batteries can damage or destroy other equipment in the cabinet. Also, toxic fumes can build up to a point where they present a danger both to the equipment and to personnel. Locate the batteries outside the enclosure, but not at a distance that exceeds the length of the Battery Cable which is 10 feet (3 M). The batteries should be located on a surface which is dry and open to the air.
The 400 Hz Inverter in the SE 3708C produces a whine which can bother some people. Therefore, locate the Power Module where this noise will not be objectionable.
3.2 WIRING REQUIREMENTS
Provide a dedicated AC branch circuit for the SE 3708C and the entire access control system. Powering other equipment from the same branch circuit makes tripped circuit breakers and blown fuses (i.e., power failures) more likely.
66108566001-Rev. B 3-1 SE 3708C
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Installation SE 3708C Power Supply Manual
3.2.1 ACU CABLE CONNECTIONS
ACU Cable connections between the SE 3708C and the various ACU which it can power are shown in Figure 3-1 and Figure 3-2, below.
Figure 3-1. SE 707, SE 718, SE 764S, SE 804, and SE 808 ACU Cable Connections
SE 3708C 3-2 66108566001-Rev. B
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Installation Introduction
Figure 3-2. SE 818 ACU Cable Connections
3.2.2 LOCK POWER WIRING CONNECTIONS
Wiring connections between the SE 3708C and the various ACUs it powers are shown in Figure 3-3, Figure 3-4, and Figure 3-5, below.
66108566001-Rev. B 3-3 SE 3708C
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Installation SE 3708C Power Supply Manual
Figure 3-3. SE 708-1, SE 708-5, SE 718-1, and SE 718-5 Lock Power Connections
SE 3708C 3-4 66108566001-Rev. B
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Installation Introduction
Figure 3-4. SE 708P, SE 708S, SE 718P, SE 804, and SE 808 Lock Power Connections
Figure 3-5. SE 814/818SX Lock Power Connections
3.2.3 BATTERY CABLE CONNECTIONS
Connections between the SE 3708C and the various battery configurations using the Battery Cable are shown below.
Battery Connections for SE 3708C Unit Configured for +12 VDC Lock Power
Battery connections for SE 3708C units that are configured to power +12 VDC Locks from one +12 VDC standby battery (see Table 1-1) are shown in Figure 3-6.
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Installation SE 3708C Power Supply Manual
Figure 3-6. Single Battery Connections for SE 3708C Unit
Powering +12 VDC Lock Power
Battery connections for SE 3708C units that are configured to power +12 VDC Locks from two +12 VDC standby batteries connected in parallel (see Table 1-1) are shown in Figure 3-7.
SE 3708C 3-6 66108566001-Rev. B
Figure 3-7. Parallel Battery Connections for SE 3708C Unit
Powering +12 VDC Lock Power
Page 23
Installation Introduction
Battery Connections for SE 3708C Unit Configured for +24 VDC Lock Power
Battery connections for SE 3708C units that are configured to power +24 VDC Locks from one +24 VDC standby battery (see Table 1-1) are shown in Figure 3-8.
Series
Figure 3-8. Single Battery Connections for SE 3708C Unit
Powering +24 VDC Lock Power
Battery connections for SE 3708C units that are configured to power +24 VDC Locks from two +12 VDC standby batteries connected in series (see Table 1-1) are shown in Figure 3-9.
Figure 3-9. Series Battery Connections for SE 3708C Unit Powering +24 VDC
Locks Using Two +12 VDC Batteries Connected in
66108566001-Rev. B 3-7 SE 3708C
Page 24
Page 25
SECTION 4 TROUBLESHOOTING
Troubleshooting of the SE 3708C in the field is limited to checking continuity of the conductors in the interface cables, analyzing probable fault conditions from the status of the LEDs, and replacing blown fuses.
4.1 CUSTOMER SERVICE
If a problem with an SE 3708C occurs that can not be rectified by the replacement of a faulty cable or interface wiring or a fuse, call WSE Customer Service for a Return Authorization. Units returned without a Return Authorization will be refused.
Return faulty units to the following address:
Westinghouse Security Electronics 5452 Betsy Ross Drive Santa Clara, CA 95054-1184
If you require a WSE Customer Support Technician for assistance, call the following phone number:
1-408-727-7170
4-2 TROUBLESHOOTING GUIDE
A troubleshooting guide is provided in Table 4-1.
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Installation SE 3708C Power Supply Manual
p
p
(1)
(1)
plug
p
(2)
(2)
p
p
(1)
(1)
p
pp
y
(2)
(2)
g
g p
(1)
(1)
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Table 4-1. SE 3708C Troubleshooting Guide
Symptom Probable Cause Remedy
Pilot Light does not come on when ON/OFF switch is
osition, but 400 Hz Inverter whines
and ACU Power LED is lit.
ACU receiv ing power, but no power at locks
Pilot Light comes on when ON/OFF switch is placed in the ON position, but no lock
ower; 400 Hz Inverter does not
whine.
ht comes on when ON/OFF
Pilot Li switch is placed in the ON position and locks are receivin ACU power; 400 Hz Inverter does not whine.
ACU and Locks are receivin but ACU receives POWER FAIL
e and BATT CONN LED is
mess a out.
No AC line power and no power to locks and ACU; no LEDs lit on unit and no whine from Inverter.
laced in the ON
ower and no ACU
ower but no
ower
No AC power to unit.
Line Fuse is blown.
Lock Fuse is blown. Replace Lock Fuse; if fuse blows
Low Voltage Master Fuse is
blown.
Low Voltage Switching Power
Supply is faulty.
Inverter Fuse is blown.
400 Hz Inverter is faulty.
No AC to unit and Battery Fuse is
blown.
No AC to unit and standb
batteries are nearing discharge.
Battery Fuse is blown.
Standby Batteries are dead.
Check AC line; verify that Power
Cable
ower connector.
again, return unit to WSE.
again, return unit to WSE.
on right side of unit; disconnect LOCK PWR terminals. Re Volt age Master Fuse; if fuse blows again or if whine is not heard from Inverter, return unit to WSE. If fuse does not blow and unit a function normall system wiring.
blows again, return unit to WSE.
blows a
BATT RESET switch to connect fresh batteries to s
blows again, return unit to WSE.
BATT RESET switch to connect fresh batteries to s
is plugged fully into
Replace Line Fuse; if fuse blows
Disconnect two round connectors
lace Low
ears to
, check ACU and
Return unit to WSE.
Replace Inverter Fuse; if fuse
Return unit to WSE.
Replace Batt ery Fus e; if fuse
ain, return unit to WSE.
Replace standby batteries; press
stem.
Replace Batt ery Fus e; if fuse
Replace standby batteries; press
stem.
DISCONNECT SUPPLY BEFORE CHANGING FUSE
COUPER LALIMENTATION AVANT DE REMPLACER LES FUSIBLES
SE 3708C 4-2 66108566001-Rev. B
CAUTION
ATTENTION
Page 27
APPENDIX A SPECIFICATIONS
MECHANICAL
Size: 18.0 in. x 7.2 in. x 5.2 in. (45.7 cm x 18.3 cm x 13.2 cm)
Weight: 16 lbs (7.3 kg)
ENVIRONMENTAL
Temperature: 20°F to 120° F (-7° C to 49° C)
Humidity: 0% to 95% (non-condensing)
AC INPUTS/OUTPUTS
AC Input: 120.±10 or 230±20 volts AC, 50 or 60 Hz, single phase, 160 watts typical op-
erating conditions. Fused to 2 amps(115 volts), or 1 amp (230 volts)
AC Output: 400 Hz square wave AC, 2 amps at nominal 18.38 volts, center tapped 1 amp at
nominal 28.99 volts, center tapped 0.1 amp at 15.56 volts
DC INPUTS/OUTPUTS
DC Input: DC from gel cell or sealed lead acid batteries, rated between 20 and 40 amp hrs. For
12-volt systems, this can be a single 12-volt, 40 Ah battery, or two identical 12-volt, 20 Ah batteries connected in parallel. For 24-volt systems, this can be a single 20 Ah
battery, or two identical 12-volt, 20 Ah batteries connected in series.
DC Output: Up to 4 amps of lock power at 12 volts DC, or up to 3 amps of lock power at 24 volts
DC.
66108566001-Rev. B A-1 SE 3708C
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)
)
)
)
APPENDIX B SE 3708 VERSIONS
Differences between the four existing versions of the SE 3708 Uninterruptable Power Module are listed in Table B and summarized as follows:
SE 3708: System power cord is attached to unit.
SE 3708A: System power cord is removable and connects to unit via a Molex
connector.
SE 3708B: System power cord connects to unit via round 14-pin connector. Battery power connects
to unit via round 4-pin connector.
SE 3708C: Input voltage select feature deleted. Unit has improved line filter (not externally vis-
ible).
Table B. SE 3708 Uninterruptable Power Module Versions
Vers ion System Power Cable Power Entry Module
SE 3708
SE 3708A Molex (removable
SE 3708B
SE 3708C Round 14-pin (removable
Molex (attached
Round 14-pin (removable
Wafer-selectable
Wafer-selectable
Wafer-selectable
Non-selectable
66108566001-Rev. B B-1 SE 3708C
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