PX940
High Performance Industrial Printer
User Guide
Disclaimer
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TABLE OF CONTENTS
Customer Support ........................................................................................................................ xi
Technical Assistance ............................................................................................................. xi
Product Service and Repair ................................................................................................ xi
Limited Warranty .................................................................................................................... xi
Safety Warnings ..................................................................................................................... xii
Caution Statements..............................................................................................................xii
Shipping the Printer ............................................................................................................xiii
Chapter 1 - Get Started ....................................................................................1
Features ............................................................................................................................................. 1
About the Display..................................................................................................................... 1
Back View (Ports and Power)............................................................................................... 2
Print Button................................................................................................................................ 2
Ready Screen............................................................................................................................. 2
Main Menu ................................................................................................................................. 4
Navigate the Main Menu ...................................................................................................... 5
Wizards............................................................................................................................................... 5
Printing Wizard......................................................................................................................... 6
Communications Wizard ...................................................................................................... 6
Calibration Wizard................................................................................................................... 6
Printer Command Languages and Simulator Support Options .................................6
Autosense .................................................................................................................................. 7
Direct Protocol ..........................................................................................................................7
Fingerprint.................................................................................................................................. 7
IPL..................................................................................................................................................7
PX900/PX900V User Guide iii
ZSim...............................................................................................................................................7
DPL ................................................................................................................................................8
Smart Printing ...........................................................................................................................8
Access the Printer Web Page......................................................................................................8
Set the Printer Command Language......................................................................................8
From the Printer Web Page ..................................................................................................8
From the Main Menu ..............................................................................................................9
Chapter 2 - Set Up the Printer ..................................................................... 11
Power Up the Printer...................................................................................................................11
Calibrate the Touch Screen......................................................................................................12
To calibrate the screen from the website:....................................................................12
About the Media ........................................................................................................................... 12
Load Media for Tear-Off Printing ...................................................................................12
Load Media for Rewind Printing .....................................................................................16
Load Media for Peel-Off Printing ...................................................................................17
Load Fanfold Media ............................................................................................................. 18
About the Ribbon .........................................................................................................................19
Load Ribbon ............................................................................................................................ 19
Ribbon Removal..................................................................................................................... 20
Print a Test Label .........................................................................................................................21
Printhead Pressure and Toggle Position............................................................................22
Pressure Adjustment ...........................................................................................................22
Toggle Position Adjustment..............................................................................................22
Toggle Settings .....................................................................................................................23
Chapter 3 - Connect the Printer.................................................................. 25
Connect the Printer to Your PC ..............................................................................................25
Connect the Printer Using a Serial Cable....................................................................25
Connect the Printer Using a USB Cable.......................................................................25
Connect the Printer to Your Network ...................................................................................25
Connect the Printer to an Ethernet Network..............................................................26
Configure Bluetooth Communications from the Web Page ................................ 26
iv PX900/PX900V User Guide
Configure Bluetooth Communications from the Main Menu .............................27
Connect the Printer via Wi-Fi............................................................................................27
Configure Wi-Fi Communications from the Web Page ...................................27
Configure Wi-Fi Communications from the Main Menu ................................28
Install Authentication Certificates ...........................................................................28
Printer Drivers................................................................................................................................29
Install Honeywell Windows Driver ..................................................................................29
USB Host Port................................................................................................................................29
Connect a USB Device .........................................................................................................30
Chapter 4 - Configure the Printer................................................................31
Printer Configuration Menus ..................................................................................................31
Printer Configuration...........................................................................................................32
Restrict Access to the Main Menu ..................................................................................32
Access the Printer Web Page ............................................................................................32
Printer Webpage User Name and Password...............................................................33
Configure the Printer from the Web Page..........................................................................33
Configure the Printer with PrintSet 5 or Print Set MC...................................................34
Configure the Printer with Programming Commands..................................................34
Uploading from the Web Page .........................................................................................34
Uploading from a USB Storage Device .........................................................................35
Change Background Image for the Ready Screen..........................................................35
Printer Profiles...............................................................................................................................36
Save a Printer Profile from the Web Page....................................................................36
Load a Printer Profile from the Web Page ...................................................................36
Save a Printer Profile from the Main Menu.................................................................37
Load a Printer Profile from the Main Menu ................................................................37
Load a Printer Profile Using Programming Commands........................................37
Install a Configuration File from a USB Storage Device........................................38
Export a Configuration File to a USB Storage Device.............................................38
Menu Shortcuts ............................................................................................................................39
Create Menu Shortcuts .......................................................................................................39
Customize the Printer Web Page...........................................................................................40
PX900/PX900V User Guide v
Chapter 5 - About the Verifier...................................................................... 41
Setting up the Verifier ................................................................................................................41
Webpage ................................................................................................................................... 42
Front Panel...............................................................................................................................42
Calibration......................................................................................................................................42
Verifier Calibration Card.....................................................................................................42
Handling Instructions...................................................................................................42
Calibrating the Printer.........................................................................................................43
Verifier Settings ............................................................................................................................ 44
Verification Type ....................................................................................................................44
Passing Grade.........................................................................................................................44
Aperture ....................................................................................................................................44
Maximum Consecutive Failures......................................................................................44
Verification Failure Action .................................................................................................44
Save Failed Label Images ..................................................................................................44
Void Pattern.............................................................................................................................45
Print Modes and Speed.......................................................................................................45
Barcode Symbologies Supported ...................................................................................45
Barcode Orientations...........................................................................................................45
Barcode Size Supported .....................................................................................................45
Verification Length...............................................................................................................46
Maximum Number of Barcodes per Label..................................................................46
Printing Behavior after Error Recovery.........................................................................46
Printing Behavior after Recovered from error above: .............................................46
Printing Errors........................................................................................................................48
Unsupported Barcode Behavior......................................................................................48
Example:.............................................................................................................................48
Verification Failed Error Handling..................................................................................48
Failed Label Image File ...............................................................................................49
USB Thumbdrive............................................................................................................. 49
Reporting and Statistics.....................................................................................................50
Report Formats ......................................................................................................................50
Individual Report ................................................................................................................... 50
vi PX900/PX900V User Guide
Report Header .................................................................................................................51
Barcode Information ............................................................................................................53
All Supported 1D Barcodes Overall Parameters .......................................................54
2D Barcode, DataMatrix Overall Parameters .............................................................55
1D barcode 10 line Profile Grading Parameters.......................................................57
Summary Report....................................................................................................................58
Restore Default Verification Files....................................................................................58
Fingerprint Command.........................................................................................................59
Chapter 6 - Troubleshooting.........................................................................61
System Information.....................................................................................................................61
Statistics....................................................................................................................................61
Printer Odometer .........................................................................................................................62
Maintenance Alerts .....................................................................................................................62
Set Alerts ...................................................................................................................................62
Alert Notifications .................................................................................................................63
Error Alerts and Solutions ..................................................................................................64
Verifier Error Alerts and Solutions ..................................................................................65
Troubleshoot Printer Problems and Find Solutions.......................................................65
Print Problems........................................................................................................................65
Verifier Problems ...................................................................................................................67
Networking Problems ..........................................................................................................68
Restore Printer Defaults............................................................................................................68
Restore Defaults from the Printer Web Page..............................................................68
Restore Defaults from the Main Menu .........................................................................68
Restore Defaults with a Hardware-Based Reset .......................................................69
Upgrade the Printer Firmware ................................................................................................69
Upgrade Firmware from the Printer Web Page..........................................................70
Upgrade Firmware from a USB Storage Device ........................................................70
Chapter 7 - Maintenance...............................................................................71
Clean the Printer...........................................................................................................................71
Clean the Printhead..............................................................................................................72
Clean the Front Sensor (PX940A) ...................................................................................72
PX900/PX900V User Guide vii
Clean the Verifier (PX940V)...............................................................................................73
Clean the Media Path ..........................................................................................................73
Clean the Exterior of the Printer...................................................................................... 73
Replace the Printhead ...............................................................................................................73
Replace the Platen Roller .........................................................................................................74
Label Taken Sensor Calibration.......................................................................................76
Label Gap and Black Mark Sensor Adjustments ......................................................76
Chapter 8 - Product Specifications............................................................. 79
Printer and Environmental Specifications ........................................................................79
Command Languages and Simulator Support Features ............................................79
Print Sensors .................................................................................................................................79
Network Services.......................................................................................................................... 80
Fonts ................................................................................................................................................. 80
Resident Fonts........................................................................................................................80
Downloadable Fonts ............................................................................................................81
Supported Font Types .........................................................................................................82
Printed Barcode Symbologies..........................................................................................82
1D Barcode Symbologies ............................................................................................82
2D Barcode Symbologies ............................................................................................82
Graphic File Types.................................................................................................................83
Appendix A - Default Settings...................................................................... 85
Communications Settings .......................................................................................................85
Serial Port.................................................................................................................................85
Ethernet ....................................................................................................................................86
Bluetooth Settings ......................................................................................................................86
Media Settings..............................................................................................................................86
Print Quality Settings.................................................................................................................89
System Settings............................................................................................................................90
General System ......................................................................................................................90
Display and Audio Settings ...............................................................................................91
System I/O ...............................................................................................................................91
viii PX900/PX900V User Guide
System Network Services ...................................................................................................92
Verifier Settings ............................................................................................................................93
Maintenance Alerts ....................................................................................................................94
Appendix B - Print Labels with INPrint.......................................................95
The INPrint Page ..........................................................................................................................95
Print INPrint Labels..............................................................................................................95
Appendix C - Accessories and Options........................................................97
Printer Accessories and Options............................................................................................97
PX900/PX900V User Guide ix
x PX900/PX900V User Guide
Customer Support
Technical Assistance
To search our knowledge base for a solution or to log in to the Technical Support
portal and report a problem, go to www.hsmcontactsupport.com.
For our latest contact information, see www.honeywellaidc.com/locations.
Product Service and Repair
Honeywell International Inc. provides service for all of its products through service
centers throughout the world. To obtain warranty or non-warranty service, return
your product to Honeywell (postage paid) with a copy of the dated purchase record.
To learn more, go to www.honeywellaidc.com and select Service & Repair at the
bottom of the page.
Limited Warranty
For warranty information, go to www.honeywellaidc.com and click Get Resources >
Product Warranty.
PX940 User Guide xi
Safety Warnings
Warning: Moving parts are exposed when the cover is open. Make sure
Warning: The printhead/motor may be hot. Allow the printhead/motor to
Warning: Do not put your fingers inside the print mechanism when the
Warning: The tear bar contains sharp edges. Keep fingers and other body
Warning: Installing the printer requires a power cord connected to a
Warning: Disconnect the power cord from the socket-outlet before
Warning: This printer contains a coin battery and is NOT user
the cover is closed before operating the printer.
cool.
power is on.
parts away from the tear bar.
socket-outlet with an earthing connection.
installing user-service parts in the printer.
replaceable. Keep children away from the printer when the
printer is in service.
Caution Statements
Caution: Read and review the warnings in this manual carefully before
Caution: Observe all safety and accident prevention regulations
Caution: Do not spray the printer with water. If you are using a hose to
Caution: You must implement both hardware and software safety
Caution: You must make sure that dangerous conditions cannot occur
Caution: Carefully read the warning text on the envelope before using a
Never put batteries in your mouth as swallowing may lead to
serious injury or death. If swallowed, seek medical attention
immediately from a physician or local poison control center.
connecting the printer.
applicable to your specific region and application.
clean the premises in an industrial environment, remove the
printer or protect it carefully from spray and moisture.
precautions to prevent the possibility of undefined system
states.
under any circumstances, even for a brief period of time.
cleaning card.
xii PX940 User Guide
Caution: To reduce the risk of electric shock or fire, keep the cover closed
and turn off the printer when not in use. There are no userserviceable parts inside the power supply unit.
Shipping the Printer
To avoid printer damage during transit:
1. Power off the printer and remove all cables.
2. Remove media and ribbon (if installed) from the printer.
3. Lower the printhead and front arm.
4. Pack the printer in the original container.
Note: Honeywell is not responsible for any damage caused during shipment/transit.
PX940 User Guide xiii
xiv PX940 User Guide
CHAPTER
1
GET STARTED
The PX940 industrial printer series includes:
• PX940 productivity version (PX940A)
• PX940 Verifier version (PX940V) with an integrated barcode verification
module.
Both PX940A and PX940V printers are rugged label printers that include
integrated USB, RS-232, Ethernet, and Bluetooth LE interfaces. You can connect
the printers to a single PC, a wired network, or a wireless (optional) network.
Note: Bluetooth LE is only used with Print Set MC to configure the printer on Android and
iOS devices.
Features
• USB host port for connecting storage devices, scanners, or keyboards.
• USB device port to connect to a PC.
• Support for printer command languages including Fingerprint (FP), Direct
Protocol (DP), Intermec Printer Language (IPL), Zebra Simulation (ZSim),
Datamax Printer Language (DPL), and Smart Printing.
About the Display
The front panel has a 3.5 inch full-touch screen that supports touch input with
fingers, gloved hands, or a stylus.
PX940 User Guide 1
Back View (Ports and Power)
Ethernet Port
IEEE 1284 Port
(Optional)
RS232 Serial Port
On/Off Switch
USB Host Port
USB Device Port
AC Power
IEEE 802.11 Port
(Optional)
Print Button
Ready Screen
Use the Print button to feed media, pause print jobs, calibrate, test feed, and print.
Printer State Print Button Action
Startup Press the Print button during startup to enter Calibration mode or to restore
defaults if the printhead is lifted.
Ready Press the Print button to advance the media.
If the print key feature is on, press the Print button to reprint the last job.
Press and hold the Print button to calibrate the media sensors.
Printing Press the Print button to stop or pause printing. The printer stops after
completing the current label.
Paused Press the Print button to resume printing.
Error Press the Print button to advance the media.
The Ready Screen appears when the printer is powered on and has completed its
startup process.
Note: The icon for Wi-Fi status appears only when the optional Wi-Fi module is installed.
2 PX940 User Guide
By default, the information bar at the bottom of the screen shows the printer command language and the printer IP address. You will see the time and current date
only if the real time clock (RTC) is installed. You can customize the screen to show
different types of information.
The status bar at the top of the screen includes these icons:
Icon Name Description
Main Menu Press the icon to view the main menu for your printer.
Communications
Printing
Bluetooth
Back
Press the icon to view communications information for your
printer.
Press the icon to view specific printer information.
Press the icon to view Bluetooth LE information for your
printer.
Press this icon to navigate back through the printer menus.
PX940 User Guide 3
Main Menu
Note: If you create menu shortcuts, the Main Menu is replaced by the Quick Choices menu.
On the printer Ready screen, press to view the Main Menu.
Press a button to select the Programs, Settings, Tools, or Wizards menu.
• Programs displays a list of programs installed on the printer. This list includes
utility programs provided as part of the firmware and programs you have
installed. Programs appears in the Main Menu only if the printer is using
Fingerprint or Direct Protocol as the command language.
• Select Settings to view and change printer settings.
• Select Tools to print test labels, manage a connected USB storage device,
restore printer default settings, or save and load printer profiles.
• Select Wizards to see a list of wizards that help you configure printing or
communication settings, or calibrate the media sensors.
Note: The printer cannot print while the Main Menu is showing. Exit the Main Menu and
return to the Ready screen to begin printing.
4 PX940 User Guide
Navigate the Main Menu
Use the status bar buttons to navigate between menus in the Main menu and save
changes.
Button Description
Returns to the Main menu
Goes back one level in the menu
Returns to the Ready screen
Moves between options in a settings menu
Moves to additional options not viewable in the menu
Bluetooth: Gives the device name and device address
Information: Gives Communications information such as
Ethernet, Serial, and USB.
Printer Information
Note: Use the horizontal scroll bar for settings with additional options.
Wizards
The printer includes several wizards you can use to quickly set up your printer. You
can start all of the wizards from the Main menu except for the startup wizard. The
startup wizard appears the first time you turn on the printer and after the printer
has been reset to the factory default state.
PX940 User Guide 5
Printing Wizard
Wizard Description
Media Loading Guide Shows how to load media.
Ribbon Loading Guide Shows how to load ribbon.
Media Setup Select media and printing type (DT or TTR), media width, length, and X-
Print Quality Prints a series of labels to determine the best print quality setting.
Communications Wizard
Wizard Description
Line Analyzer Logs all incoming data on all communications channels and saves the
Calibration Wizard
Wizard Description
margin, Label Reset and Label Top Adjust values, and print speed.
data to a log file. For advanced users.
Media Calibrates all media sensors and shows current print settings.
Verifier Calibrates the Verifier. (for PX940V only)
Label Taken Sensor Calibrates the label taken sensor used with the label dispenser. Available
when the label taken sensor is installed.
Date and Time Calibrates the date and time.
Screen Calibrates the touch screen.
Printer Command Languages and Simulator Support Options
A printer command language is a set of instructions that controls printer functions:
• Configure the printer.
• Return the status of the printer.
• Control peripheral devices.
• Format a label or receipt for printing.
The printer supports these command languages and language simulator support
options:
• Autosense
• Direct Protocol
• Fingerprint
• IPL
6 PX940 User Guide
• ZSim
• DPL
• Smart Printing
Autosense
Autosense allows the printer to automatically sense from label to label, the incoming data stream and its language, and print each label accordingly.
Note: Autosense is the default printer configuration and does not support an IPL data
stream.
Direct Protocol
Direct Protocol (DP) uses a more intuitive English-like syntax. Direct Protocol lets
you combine predefined layouts and variable data to create labels, tickets, and
tags. If you are using barcode software, select Direct Protocol as your printer
command language.
Fingerprint
IPL
ZSim
Fingerprint is a BASIC-inspired general purpose printer language. Use Fingerprint
to design custom label formats and write printer application software. If you plan
to run Smart Printing applications directly on the printer, without connecting to a
PC, select Fingerprint as your printer command language.
IPL is a host-based printer command language. Use IPL to design, modify, and
download label formats, write printer application software, and configure the
printer. If you are sending IPL label files to the printer, select IPL as your printer
command language.
Note: IPL can be supported on 200dpi and 300dpi printers only.
The ZSim (Zebra Printer Language Simulator) interprets Zebra™ programs (ZPL II
or later) without requiring any host programming changes. If you are sending ZPL
label files to the printer, select ZSim as your printer command language.
PX940 User Guide 7
DPL
The DPL command language interprets Datamax™ data streams without requiring
any host programming changes. If you are sending DPL label files to the printer,
select DPL as your printer command language.
Smart Printing
Smart Printing refers to the ability of the printer to independently run printing
operations without being connected to a host computer. If you are running
printer-based applications written in C#, select Smart Printing as your printer
command language.
Access the Printer Web Page
1. Open a browser window on your PC.
2. In the location or address bar, type the printer IP address and press Enter.
3. Click Login. The Login page appears.
You will be prompted for a user name and password. The defaults are:
•User Name: itadmin
•Password: pass
After logging in, you will be prompted to change your password.
Set the Printer Command Language
You can use one of these methods to change the printer command language:
• From the printer web page
• From the Main Menu
• PrintSet 5
• Print Set MC
From the Printer Web Page
To set the command language from the printer web page, you need to turn on the
printer and connect to your network.
1. Make sure that the printer has media and ribbon installed (if necessary).
2. Follow the directions to Access the Printer Web Page.
3. Once you are logged in to the printer web page, click the Configure tab.
8 PX940 User Guide
4. Click System Settings > General.
5. select the printer command language you want to used from the Command
Language list, and then click Save. A restart button will appear at the top of the
page.
6. Click Restart.
From the Main Menu
You can use this procedure to change the printer command language from the
main menu on the printer.
1. From the Ready screen, press the Main Menu button.
2. From the Main Menu, press Settings > System Settings > General.
3. Scroll down until you reach Command Language, and make your selection.
4. Restart the printer: the printer starts up in the command language that you
selected.
PX940 User Guide 9
10 PX940 User Guide
CHAPTER
2
SET UP THE PRINTER
This section contains information about loading media and ribbon, printing a test
label, calibrating the screen, and adjusting the printer.
Power Up the Printer
The printer goes through a startup wizard the first time you turn on the power.
1. Connect one end of the power cord to the back of the printer and plug the other
end to AC power.
2. Press the power switch to turn on the printer.
3. As the printer starts up, a progress bar appears, then the startup wizard
appears.
4. Follow the steps on the touch screen to complete the startup wizard.
PX940 User Guide 11
Calibrate the Touch Screen
You can calibrate the screen from the printer website or from the touch panel on
the printer.
To calibrate the screen from the website:
To access the website, make sure your printer is connected to the same network as
your computer.
1. Open your browser and type the printer IP address into the web address bar.
2. In the menu section, click on Services > Screen Calibration. If you are
prompted to login, the temporary username is itadmin and the password is
pass.
3. Click on the blue Screen Calibration button, this will engage the touch panel
to start screen calibration.
• When the small square appears on the front touch panel of the printer, touch
the square and continue to touch the square until the printer beeps.
4. Once calibration is complete, your touch screen will automatically return to the
Ready screen.
Note: Typical screen calibration consists of five touches (one in each corner and one in the
middle of the screen)
About the Media
The printers can print on labels, tickets, tags, and continuous stock. The procedure
you use to load media depends on how you are operating the printer and the
options you have installed.
Note: The PX940 series printers only support out-wound media.
Load Media for Tear-Off Printing
Tear-off printing is applicable to media with perforation. Printed labels, tickets, and
other printed media are manually torn from the front of the printer. These of media
can be used for tear-off printing:
• Non-adhesive continuous stock.
• Self-adhesive continuous stock with liner.
• Self-adhesive labels with liner.
• Tickets with gaps, with or without perforations.
• Tickets with black marks, with or without perforations.
12 PX940 User Guide
To load media for tear off printing:
1. Open the media cover and remove the rewinder plate (if installed).
2. Turn the printhead lift lever counterclockwise to raise the printhead and lift the
front arm or verifier arm.
printhead and front arm lifted (PX940A) printhead and front arm lifted (PX940V)
3. Load a media roll onto the media supply hub.
Note: Make sure you push the roll all the way against the inner wall of the printer.
PX940 User Guide 13
4. Insert the media roll holder and tighten the screw.
5. Route the media through the print mechanism, through the front arm.
6. Adjust the media and dancer guides to hold the media in place.
14 PX940 User Guide
Note: There is a media guide that is located near the printhead. It is recommended to adjust
the media guide all the way to the right in order to insert the media. If not, it can be
difficult to load the media.
7. Adjust the label gap and black mark sensor. The sensor blue LED should line
up with the center of the media.
8. Turn the printhead lift lever clockwise to close the printhead and lower the
front arm and click into place.
front arm in place (PX940A) front arm in place (PX940V)
9. Press the Print button to advance the media.
10. Close the media cover.
PX940 User Guide 15
Load Media for Rewind Printing
Follow steps 1-9 from Load Media for Tear-Off Printing, then:
1. Place the rewinder batch plate back on the printer.
2. Insert an empty media core onto the rewinder take-up hub.
3. Round the media through the rewinder batch plate and tape leading edge of
label to the empty media core to secure position.
4. Route the media around the media rewinder.
16 PX940 User Guide
5. Lock the Rewind/Liner Take-Up knob into closed position.
6. Put media roll holder in place.
7. Go to Main Menu > Setting > Printing > Media > Printing Mode, select
Rewind from the list.
Note: Honeywell recommends using non-perforated labels when using rewinder mode.
Load Media for Peel-Off Printing
Follow steps 1-9 from Load Media for Tear-Off Printing, then:
1. Insert the media in the opening between the label dispenser and the platen
roller.
2. Insert an empty media core onto the rewinder take-up hub.
3. Round the liner through the media rewinder and tape leading edge of label to
the empty media core to secure position.
4. Pull the liner tight and lock the Rewind/Liner Take-Up knob into closed
position.
PX940 User Guide 17
5. Put media roll holder in place.
6. Go to Main Menu > Setting > Printing > Media > Printing Mode, select
Peel-Off from the list.
Note: Honeywell recommends using non-perforated labels when using peel-off mode.
Load Fanfold Media
Note: Before loading fanfold media, insert an empty media core onto the rewinder take-up
hub.
To load Fanfold Media from behind the printer:
18 PX940 User Guide
To load Fanfold media from bottom access slot:
= Ink out
About the Ribbon
Thermal transfer printing provides a durable printout that is less vulnerable to
chemicals, heat, and sunlight than direct thermal printing. Select a ribbon type
that matches the media you are using and configure the printer for thermal
transfer media.
The printer supports thermal transfer ribbon rolls with the ink-coated side facing
either inward or outward. To determine which type of ribbon you have, place the
ribbon on a piece of paper as shown, and use a pen or other sharp object to scratch
the ribbon. If you see a mark on the paper, your ribbon is wound ink out.
Load Ribbon
= Ink in
1. Open the media cover.
2. Turn the printhead lift lever counterclockwise to raise the printhead and lift the
front arm.
3. Slide the ribbon roll onto the ribbon supply hub.
PX940 User Guide 19
Note: For ribbon that has the ink wound out, place the ribbon on the ribbon supply hub with
the ribbon wound clockwise. For ribbon that has the ink wound in, place the ribbon on
the ribbon supply hub with the ribbon wound counterclockwise.
4. Route the ribbon through the print mechanism and pull out approximately 8
inches (20cm) of ribbon leader.
The dotted line in this illustration shows how to load ribbon with the ink wound in.
5. Turn the ribbon take-up hub counterclockwise until the ribbon becomes tight
and runs wrinkle-free through the print mechanism.
6. Set the Ribbon Selector switch to Ink In or Ink Out.
7. Close the media cover.
Note: Ensure that the knob at the take up is not pushed in during rewinding. This can cause
difficulty removing the ribbon when full.
Ribbon Removal
Remove used ribbon from the ribbon take-up hub when you change the roll of
ribbon. Remove the used ribbon each time you change a new roll of media if the
ribbon is less than the width of the printhead.
To remove the used ribbon:
20 PX940 User Guide
1. Break/tear the ribbon before the ribbon take-up hub.
Note: Do not cut the ribbon on the ribbon take-up hub; doing so may result in damage to
the take-up hub.
2. Push and hold the ribbon release knob until it stops.
Note: Do not push the ribbon release knob in if you do not want to remove the used ribbon
as this will cause difficulty to remove ribbon when full.
3. Push the two ribbon release plates and slide the used ribbon from the ribbon
take-up hub.
Print a Test Label
The first time you turn on the printer or reset to factory defaults, the printer runs a
startup wizard to let you enter basic setup information. After the startup wizard finishes, the printer enters Ready mode where you can access the Main Menu and
print a test label.
1. Connect the printer to power and turn on the printer.
2. After the startup sequence finishes, the startup wizard begins. Enter all the
information on the wizard screens then tap No when prompted to run other
wizards.
3. From the Ready screen, press to view the Main Menu.
4. From the Main Menu, tap Tools > Test Labels.
5. Select the test label you want to print and tap it.
Your test label prints. If print quality is low, go to Wizards > Printing > Print Quality.
Note: You can use command languages, like Direct Protocol, and language simulators, like
ZSim, to create and print labels. For more information, see the command reference
manual for the language.
PX940 User Guide 21
Printhead Pressure and Toggle Position
Pressure Adjustment
You may need to adjust the printhead pressure on the printer if:
• You are using thicker or thinner media than previously.
• Your thermal transfer ribbon starts to crease.
Do not use a higher printhead pressure than necessary. It may increase the wear on
the printhead and shorten its life.
1. Use your finger to turn the wheel to adjust pressure.
• Rotate the wheel clockwise to increase the pressure resulting in darker print.
• Rotate the wheel counterclockwise to decrease the pressure resulting in
lighter print.
2. Test for Print Quality
Note: Marking on the toggle, “L”: Light pressure; “M”: Middle pressure; “H”: High pressure.
Toggle Position Adjustment
If the toggles are not adjusted in the correct position or do not apply the correct
pressure, the following issues may occur:
• Labels print lighter on one side than the other
• Media and ribbon may slip
• Ribbon may wrinkle
• Media may move from side to side during printing
If any of these things occur, you probably have an unbalanced printhead. The
printer is adjusted at the factory for full-width media.
If you are using media that is less than full-width (4 inches or 102mm), adjust the
position of the toggle as necessary to provide the even pressure on the media.
22 PX940 User Guide
Toggle Settings
Item Scenario Printhead Toggle Setting
1 Thin media or the media and ribbon
requires lower pressure to print well or
DT media
2 Thick media or the media requires
high pressure to print well
3 Light Printing on the left side of the
label
4 Light Printing on the right side of the
label
5 Media moves from left side to right
side during printing
6 Media moves from right side to left
side during the printing
7 Media and ribbon slippage during
printing at retract mode
8 Narrow media (less than 2inch) Move the left toggle to the center of the media
Decrease the pressure on both left and right
toggles.
Increase the pressure on both left and right
toggles.
Increase the pressure on the left toggle.
Increase the pressure on the right toggle.
Increase the pressure on the left toggle or
decrease the pressure on the right toggle.
Increase the pressure on the right toggle or
decrease the pressure on the left toggle.
Increase the pressure on both left and right
toggles.
and decrease the pressure on the right toggle.
PX940 User Guide 23
24 PX940 User Guide
CHAPTER
3
CONNECT THE PRINTER
This section contains information about connecting the printer to a PC or to a network. Use the From the Printer Web Page or the Main Menu to configure settings.
Connect the Printer to Your PC
You can connect the printer to your PC using one of the following methods.
Connect the Printer Using a Serial Cable
You can use a serial connection to communicate with your PC and send commands
directly to the printer through a terminal connection.
1. Connect one end of the DB9 to DB9 RS-232 cable to the back of your printer
and connect the other end to a serial COM port on your PC.
Connect the Printer Using a USB Cable
Connect only one printer to your PC, either directly or through a hub. You do not
need to set up any parameters for USB communications.
1. Download and install the InterDriver software on your PC (see Install
Honeywell Windows Driver).
2. When prompted, connect one end of the USB Type A cable to the back of the
printer and connect the other end to your PC.
Connect the Printer to Your Network
These network interfaces provide features such as security, FTP server, web page,
and Alert handling.
PX940 User Guide 25
Connect the Printer to an Ethernet Network
Use the Ethernet port to set up your printer as a network printer. The printer is set
to automatically retrieve an IP address from the network (DHCP) when you turn the
printer. You can use the network connection with InterDriver. You can also use it to
send commands directly to the printer through a terminal connection (Telnet), or
through FTP.
Note: To enable the FTP from the webpage, go to Configure > System Settings > Manage
Services
1. Turn the printer off.
2. Connect the Ethernet cable to the Ethernet port in the rear of the printer and
connect the other end of the cable to your network.
3. Turn the printer on.
4. If your printer uses a DHCP server to assign IP addresses, the IP address
appears in the lower left corner of the screen.
5. If you are not using a DHCP server to automatically assign IP addresses to
devices in your network, you must set a static IP address and other network
information manually. Continue with the next step.
6. For a non-DHCP network:
• From the Main Menu select Settings > Communications > Ethernet > IPv4
or IPv6 and change the settings as needed.
Setting Default
(IPv4) IP Assignment Method DHCP
(IPv4) IP Address 0.0.0.0
Subnet Mask 0.0.0.0
Default Router 0.0.0.0
DHCP Response Broadcast
(IPv6) IP Assignment Method Automatic
(IPv6) IP Address Automatic
Configure Bluetooth Communications from the Web Page
The printer must be connected to an Ethernet or wireless network and you must
know the printer IP address.
1. Open a web browser on your PC and click Login
2. Type your Username and Password and click Login.
3. Click the Configure tab. The Configuration Summary page appears.
4. Click Communications > Bluetooth. The Bluetooth settings page appears.
26 PX940 User Guide
5. Change Bluetooth settings as needed. You can also click Default Settings to
restore all default Bluetooth settings.
6. Click Save.
Configure Bluetooth Communications from the Main Menu
Use this procedure to configure Bluetooth settings from the printer Main Menu.
You may need to configure these settings if you want to connect to a mobile
computer through Bluetooth.
1. Press the Main Menu button.
2. Select Settings > Communications > Bluetooth.
3. Change settings as needed for your Bluetooth device.
4. Tap Save.
Connect the Printer via Wi-Fi
The printer supports wireless communications when the optional Wi-Fi module is
installed.
You can configure wireless communications:
• From the printer web page.
• From the printer Main Menu.
By default, the printer supports DHCP networks.
Note: If you are not using a DHCP network, Wi-Fi settings must be configured by using
Honeywell PrintSet 5 through a USB connection to the printer. Send commands
through a serial connection, or use the wizards and settings menus on the printer.
Configure Wi-Fi Communications from the Web Page
Use this procedure to configure wireless communications from the printer web
page.
Note: The printer must be turned on and connected to your Wi-Fi or Ethernet network to
configure the printer from the web page.
1. Open a web browser on your PC.
2. In the address bar, type the IP address of your printer and press Enter. The
printer web page appears.
3. Click Login.
4. Type your Username and Password and then click Login. The default value for
Username is itadmin and the default value for Password is pass.
5. Click the Configure tab. The Configuration Summary page appears.
6. Click Communications > Wireless 802.11. The Wireless 802.11 settings page
appears.
PX940 User Guide 27
7. Change wireless settings as needed. You can also click Default Settings to
restore all default Wireless 802.11 settings.
8. Click Save when you are finished.
Configure Wi-Fi Communications from the Main Menu
You can configure wireless communications using the Wireless 802.11 wizard or
from the Main Menu.
1. Press the Main Menu button.
2. Select Settings > Communications > Wireless 802.11.
3. Change settings as needed for your wireless connection.
4. Tap Save when you are finished.
Install Authentication Certificates
If you are using Wireless 802.11 security, you may need to install authentication
certificates in the printer for the highest level of security.
1. Configure the printer for the correct date and time.
2. On your PC, open an FTP connection to the IP address of the printer.
3. Transfer your certificate to /home/user/certificates/public.
4. On your PC, open a Telnet session to the printer.
5. Change the directory to: /home/user/certificates/public.
6. Type the command: ls -la.
7. You should see the certificate that you transferred in step 3.
8. Use the certinstall script to install the certificate using this format:
<prompt> certinstall.sh <certificate name>
Example: itadmin@PX940-00000000073 /home/user/certificates/
public$certinstall.sh entrust.cer
9. When you receive confirmation that the certificate was installed, type this
command to make sure you see a.pem file and another soft link to the same
file: ls -la.
Note: Use the printer web page the Main Menu, or Honeywell PrintSet 5 to specify the
certificate .pem file to use for security.
28 PX940 User Guide
Printer Drivers
Before you can use the printer with Microsoft® Windows® printing applications,
you must install printer driver software on the PC. Drivers enable the printer to
communicate with your PC and with printer software applications.
You can access the Honeywell Technical Support Downloads portal at:
https://hsmftp.honeywell.com. Click on Software > Printers > Printer Software
and Drivers)
Note: Although Windows may auto-detect the printer when you connect it to a PC through
a USB port, you still need to install printer drivers on the PC for the printer to operate
correctly.
Install Honeywell Windows Driver
Use InterDriver to install printer driver software on your PC.
Note: Although Windows may auto-detect the printer when you connect it to a PC through
a USB port, you must still install printer drivers on the PC for correct printer operation.
1. Access the Honeywell Technical Support Downloads portal at https://
hsmftp.honeywell.com.
2. Download Honeywell Software Download Manager by clicking here in the web
page. Install the Download Manager.
3. Click on the (+) to expand the list. Then go to Software > Printers > Printer
Drivers > Honeywell Windows Driver.
4. Open the Honeywell Software Download Manager and follow the instructions
to download the file.
5. Extract the driver files to a location on your PC.
6. Double-click the.exe file to install InterDriver and follow the prompts to
complete the installation.
USB Host Port
Use the USB host interface port on the printer to connect these peripheral devices:
Device Description
Keyboard Use a standard USB keyboard to send Fingerprint printer language commands
Barcode scanner Use USB barcode scanners for data input with a Smart Printing application. The
directly to the printer or to enter information if you are running a Smart Printing
application.
printer also supports other USB scanners that use a generic keyboard driver.
PX940 User Guide 29
Device Description
USB storage
device
You can also connect a peripheral device through the USB-to-Serial or USB-toParallel adapter cable accessories. Contact your local sales representative for
information.
Connect a USB Device
A USB storage device can be inserted into the USB host port on the front of
printer or into the USB host port on the back of the printer.
1. If you are connecting a USB storage device, make sure the device has a single
partition and is formatted as FAT16 or FAT32.
2. Connect the device to one of the USB host ports.
3. If you connected a USB storage device to an LCD printer, select Tools > USB
Menu for more options.
Use a USB storage device to load applications, configuration files, fonts, and
images into the printer memory, or to perform firmware upgrades. You can also
save configuration files to a USB storage device for upload to a printer. The USB
storage device must have a single partition and be formatted as FAT16 or
FAT32.
30 PX940 User Guide
CHAPTER
4
CONFIGURE THE PRINTER
Use one of these methods to view and change printer settings:
•Printer web page
• Main Menu
• PrintSet 5
• Print Set MC
• Programming commands
Printer Configuration Menus
The structure of the printer configuration menus is consistent among the different
interfaces. The same organization appears whether you are accessing the menus
through the web page or the printer Main Menu. There are four main printer
configuration menus for each interface:
•Printing
• System Settings
• Verification Settings (PX940V only)
•Alert
Use the following table to understand where information is located in the printer
configuration menus. Not all configuration items appear in each type of interface.
Configuration Menu Description
Printing Media and Print Quality
System Settings General, Display, Audio, Manage I/O, Manage
Services, and Maintenance Alerts
Verification Settings Verification Settings
Alerts Error, Warning, and Information
Communications General, Security, and Network
PX940 User Guide 31
Printer Configuration
Configure the Printer from the Main Menu
You can view or change the configuration settings by pressing the Settings button
from the Main Menu.
1. From the Ready screen, press the Main Menu button.
2. From the Main Menu, press the Settings button. The Settings menu appears.
3. Select the settings you want to configure and make your changes.
4. Save your changes when prompted.
Restrict Access to the Main Menu
By default, all menus are available from the Main Menu the first time you turn on
the printer. If necessary, you can require a PIN to restrict access to menus or you
can disable access to all menus.
Menu Access
Setting
Enable (default) All users can access the menus from the Main
Enable with PIN Users need to enter a PIN to access the Main
Disable Users cannot access the menus from the Main
1. Go to the Display menu for the printer:
• From the web page (see Smart Printing), select Configure > System Settings
> Display.
• From the Main Menu screen, select Settings > System Settings > Display.
2. Select a Menu Access setting and save your changes.
3. If you select Enable with PIN, you also need to type in a PIN and save your
changes.
Description
Menu and from the USB flash drive menu.
Menu or USB flash drive menu.
Menu or from the USB flash drive menu.
Access the Printer Web Page
4. Open a browser window on your PC.
5. In the location or address bar, type the printer IP address and press Enter.
The printer web page appears.
6. Click Login. The login page appears.
32 PX940 User Guide
Printer Webpage User Name and Password
You will be prompted for a user name and password. The default username is
itadmin and the default password is pass. Once you login, you have the option to
change the user name and password.
Configure the Printer from the Web Page
If you are using Ethernet or Wi-Fi communications, you can change configuration
settings from the web page of the printer. Connect the printer to your network and
obtain an IP address.
1. Open a web browser on your PC.
2. In the address bar, type the IP address of your printer and press Enter. The
printer web page appears.
3. Click Login. The Login page appears.
4. Type your Username and Password and then click Login. The default value for
Username is itadmin and the default value for Password is pass.
5. Click Configure. The Configuration Summary page appears.
6. To see a complete list of printer settings, click Configuration Summary.
7. To configure printer settings, click an item in the navigation pane:
• For serial, Ethernet, Wireless 802.11, or Bluetooth LE settings, click
Communications.
• For media or print quality settings, click Printing.
• For display, audio, service, and general settings, or maintenance alert
message triggers click System Settings.
• To set conditions that trigger error, warning, and information alert
messages, click Alerts.
• For network-related settings (such as DNS, WINS, Net1), for web and email
server information, or if you are using a network management application,
click Network Services.
8. Make any changes to the settings you want to configure.
9. To save your changes, click Save.
10. To reset all parameters on the page to the default settings, click Default
Settings.
PX940 User Guide 33
Configure the Printer with PrintSet 5 or Print Set MC
You can use PrintSet 5 or Print Set MC to change configuration settings on your
printer. Download the PrintSet 5 or Print Set MC from the App Store on iOS or
Google Play Store on Android devices.
You can download Honeywell applications to extend the capabilities of the printer.
You may need to purchase a license to run some applications. To learn more about,
licenses and other Honeywell software solutions, go to www.honeywellaidc.com >
Browse Products > Software.
Support for Honeywell Safety and Productivity Solutions products is available
online through the Technical Support Portal.
Configure the Printer with Programming Commands
You can change configuration settings by sending programming commands
directly from your PC to the printer through a terminal program (such as
HyperTerminal), a serial connection, or a network connection.
If your printer uses the Fingerprint programming language, use the SETUP
command followed by the node, subnode, and parameter setting.
You must log in as an itadmin to perform a SETUP operation, but you do not need
to log in to perform a SETUP GET operation.
Note: For more information on how to change configuration settings with a programming
language, see Printer Command Languages and Simulator Support Options,
beginning on page 6.
Uploading from the Web Page
You can use the printer web page to install fonts, images, applications, formats,
and web forms to the printer.
1. Open a web browser on your PC.
2. In the address bar, type the IP address of your printer and press Enter. The
printer web page appears.
3. Click Login. The Login page appears.
4. Type your Username and Password and then click Login. The default value for
Username is itadmin and the default value for Password is pass.
5. Click the Manage tab. The Overview page appears.
6. Click on the desired item in the Overview list. The upload page appears for the
option you selected.
7. To upload a file to the printer, click Browse to locate your file. Double-click the
file to select it, then click Upload. The file uploads to the printer.
8. Click Save when you are finished.
34 PX940 User Guide
Uploading from a USB Storage Device
You can use a USB storage device to install fonts, images, applications, formats,
and web forms to the printer. Use this table to understand where your files need to
be located on the USB storage device for the printer to install them.
File Type
Application /apps /home/user/apps
Configuration /config
Configuration profile /profiles /home/user/profiles
Display images /display /home/user/display
Fingerprint script /scripts /home/user/scripts
Firmware /firmware
Font /fonts /home/user/fonts
Form/layout /forms /home/user/forms
Printed images /images /home/user/images
Installation package
(UFF file)
Start file Root of USB storage
Web Form /webforms /home/user/webforms
Directory to
Place the File
Root of USB storage
device
device
Installed in this
Printer Directory
1. Copy your files to a USB storage device using the directories in the table.
2. Insert the USB storage device into one of the USB host ports on the printer.
3. The USB Device menu automatically appears:
a. Select Install Resources.
b. Select the file you want to install and wait until the item turns gray and a
checkmark appears next to it. The file is now successfully installed in the
printer.
c. Continue to another file if you have more files to install.
Change Background Image for the Ready Screen
You may customize the Ready screen that appears on the printer. The background
image you create must be:
• 320 x 240 pixels.
•named background_idle.png.
1. Create a /display directory on your USB storage device.
2. Copy your background_idle.png file to the /dis play directory on the USB
storage device.
PX940 User Guide 35
3. Insert the USB storage device into one of the USB host ports on the printer.
4. Use the USB Device menu to upload the file to the printer.
5. Restart the printer.
The new image file you uploaded appears in place of the original Ready screen.
Printer Profiles
You can save updated printer default settings as a printer profile. The printer
supports multiple profiles that can be saved and loaded at any time. For example,
you can create one profile to use when you are printing on continuous label stock,
and a different profile to use when you are printing on label stock with gaps.
The following printer settings are not saved in a profile:
• IP address for either IPv4 or IPv6 networks
• Media calibration settings for the label stop sensor
• Remote port or remote host values for a remote computer accessing the printer
through raw TCP
Save a Printer Profile from the Web Page
From the printer web page, you can save the current settings as a profile that you
can load from the printer memory at any time.
1. In the printer web page (see Access the Printer Web Page), click the Configure
tab.
2. Click System Settings > General.
3. Click Save As Profile. The Save As Profile screen appears.
4. Enter a name in the Profile field, and then click Save.
Load a Printer Profile from the Web Page
You can load a saved profile from the printer web page.
1. In the printer web page (see Smart Printing), click the Manage tab.
2. Click Profiles.
3. The Resident list includes profiles that are saved in the printer memory.
4. To load a profile from the printer memory, select the profile in the Resident list
and then click Activate. The profile is loaded.
5. To load a profile from another location, lick Browse and browse to the location
of the file. Double-click the file to select it, then click Upload. The profile is
uploaded to the printer.
36 PX940 User Guide
Save a Printer Profile from the Main Menu
Use this procedure to save the current settings as a printer profile.
1. From the Ready screen, press the Main Menu button. The Main Menu appears.
2. Select Tools > Profiles. The Profiles menu appears.
3. Select Create. The Create Profile menu appears.
Note: selecting Create acts as the Save function
4. Select the Filename text box and type a name for the profile. The profiles can
have up to sixteen characters.
5. Press on the SIP to save your profile name and go back to the Save Profile
menu.
6. Press and wait until Complete appears on the screen.
7. Press to return to the Main Menu.
Load a Printer Profile from the Main Menu
Use this procedure to load a saved printer profile on the printer.
1. From the Ready screen, press the Main Menu button. The Main Menu appears.
2. Select Tools > Profiles. The Profiles menu appears.
3. Select Load. The Load Profile menu appears.
4. Select the profile you want to load on the printer and press .
5. When Complete appears on the screen, press to return to the Main
Menu.
Load a Printer Profile Using Programming Commands
You can load a saved printer profile to another printer by sending programming
commands directly from your PC to the printer through a terminal program (such
as HyperTerminal), a serial connection, or a network connection. All commands are
case-sensitive.
Note: To load printer profiles that modify communication settings that require itadmin
rights, you must log in as an itadmin: RUN “su- p pass itadmin” for FD/DP.
PX940 User Guide 37
Connection Programming Commands
Printer running
Fingerprint
Printer running IPL <STX><ESC>.x,/system/usr/bin/cfg -o xmlimportset -k /home/user/
Telnet connection over
Port 23
RUN “/system/usr/bin/cfg -o xmlimportset -k /home/user/profiles/
myprofile”
profiles/myprofile<ETX>
/system/usr/bin/cfg -o xmlimportset -k /home/user/profiles/myprofile
Install a Configuration File from a USB Storage Device
After you save an .xml configuration file to a USB storage device, you can install it
on the printer at any time.
1. Insert the USB storage device in the printer USB host port.
2. From the Ready screen, press the Main Menu button. The Main Menu appears.
3. Select Tools > USB Menu.
4. Select Configuration.
5. Select Install Configuration. The printer imports the configuration file.
• For most printer languages, the configuration file is imported directly into
the working configuration and is not copied to the /config directory.
• An IPL configuration file is copied to /home/user/config/ipl.
6. Press OK when the confirmation message appears.
Export a Configuration File to a USB Storage Device
You can save an .xml configuration file to a USB storage device and install it on
other printers.
1. Make sure the USB storage device has a single partition and is formatted as
FAT16 or FAT32.
2. Insert the storage device into the printer USB host port.
3. From the Ready screen, press the Main Menu button. The Main Menu appears.
4. Select Tools > USB Menu.
5. Select Configuration.
6. Select Export Configuration. A list of the available files appears.
7. Select the file to export.
8. Press OK when the confirmation message appears.
38 PX940 User Guide
Menu Shortcuts
You can create shortcuts to access frequently used menus or items, such as
profiles, applications, test labels, and wizards. These shortcuts are added to a
Quick Choices menu, which replaces the Main Menu.
The Main Menu appears as the first item in the Quick Choice menu. Items in the
Quick Choice menu appear in the order in which they are added. The Main Menu
always appears as the first item.
Menu shortcuts can be very useful in these situations:
• You need to frequently change media. Create a profile for each media type and
create shortcuts for each profile. To quickly change the printer media settings,
press the Main Menu icon from the Ready screen to display the Quick
Choice menu, then select the appropriate media profile.
• You frequently run Smart Printing applications. Create a shortcut for each
Smart Printing application. To access these applications, press the Main Menu
icon from the Ready screen to display the Quick Choice menu, and select
the appropriate application.
Create Menu Shortcuts
1. From the Main Menu, select Tools > Quick Choices > Add.
2. To load a profile:
a. Select Load Profile.
b. Select Load Profile again and a check mark appears in the box.
c. Select the arrow at the bottom of the screen.
d. Select the check mark icon at the bottom of the screen.
3. To select applications:
a. Select Programs.
b. To add a Program, select each program and a check mark appears in each
box.
c. Select the check mark icon at the bottom of the screen.
PX940 User Guide 39
4. To select test labels:
a. Select Tools.
b. Select Test Labels.
c. To add individual test labels, select each test label option and a check mark
appears in each box.
d. Select the check mark icon at the bottom of the screen.
5. To select wizards:
a. Select Wizards.
b. To add individual wizards, select each wizard and a check mark appears in
each box.
c. Select the check mark icon at the bottom of the screen.
6. The next time you press the Main Menu icon from the Ready screen, the
Quick Choice menu (containing the Main Menu and your menu shortcuts)
appears.
Customize the Printer Web Page
The printer web page visual presentation is specified using a CSS (Cascading Style
Sheet). The printer web page loads the default style.css.
There are two ways to customize the printer web page:
• Adjusting layout style
• Replacing complete standard web pages
To adjust the style sheet:
1. Retrieve the default CSS file from the printer: http://<printerip>/format/
style.css.
2. Modify the style sheet and save your changes.
3. Upload the style sheet to the printer via /home/user/webpage/style.css.
The layout and structure of the printer web page is the same throughout each of
the different pages. Below is an overview of how the web page looks with three
different main components that always exist:
Area Description
Left-Menu
Navigation define in
mainmenu.lua
Right Top Bar define
in maintop.lua
Main Content Here is where all the content is displayed to the user.
For each of the pages, this area will show links to more detailed pages
depending on which section is currently shown.
On the Home Page this area will show the current status of the printer.
Displays the information about the printer/login/language as well as
printer’s status.
40 PX940 User Guide
CHAPTER
5
ABOUT THE VERIFIER
The verifier provides commercial barcode printing and identifies and verifies the
barcodes in printed outputs using supported command languages.
When media is printed, the verifier ensures barcode readability.
Note: Do not power off the printer during printing/verification. This can result in loss of
current verification reports.
Setting up the Verifier
The verifier can be configured through the webpage by clicking on
Configure > Verification Settings.
or
Through the front touch panel:
PX940 User Guide 41
Webpage
The supported features are listed as the following:
• Verification configurations
• Verification statistics
• Restore default verification database and failed label image files
• Verification reports for download
Front Panel
The supported features are listed as the following:
• Verifier Calibration Wizard
• Verification Results Display Wizard - Allow the user to browse through all the
USB menu to export all verification reports and saved label image file.
Calibration
barcodes detailed result in the last label printed.
Calibrating the verifier maintains the accuracy of the verifier when scanning an
image. Calibration is performed prior to the shipment of the printer.
Note: Honeywell recommends calibrating the verifier every six months for maximum
performance.
Verifier Calibration Card
The calibration card is used to calibrate the verifier. It is very important to follow the
instructions on the calibration card packaging for proper care of the calibration
card. If you lose your calibration card, visit www.honeywellaidc.com and navigate to
the PX940 printer product page.
Handling Instructions
• When not in use, keep the calibration card inside its original packaging, away
from direct light exposure and stored at room temperature
• Keep calibration card clean.
• Use a dry cloth to remove any dirt if needed.
• Do not bend the card
• Do not perform verifier calibration if the card is damaged.
Note: DO NOT touch the section of the calibration card that is enclosed in the red box as
shown below.
42 PX940 User Guide
If your verifier is not calibrated, follow these steps:
HPN: 50144664-001
ALIGN BLACK LINE WITH TEAR BAR
PASTE LABEL AREA
Note: Do not power off the printer during verifier calibration.
Calibrating the Printer
1. From the front touch panel, go to: Wizards > Calibration > Verifier and follow
the instructions.
2. Open the verifier arm and print head arm.
3. Remove any media and ribbon from the printer media path.
4. Clean the printhead, platen roller, and verifier glass with a soft, lint-free cloth
soaked in isopropyl alcohol.
5. Place the calibration card on the printer media path, according of the
instructions written on the calibration card.
• The three chevrons on the card indicating the orientation. The "FRONT" text
on the card placed outside of the verifier
• Align the black line with the printer tear bar. Use the diamond cut out on the
calibration card black line to align to the tear bar.
Note: You should see the tear bar through the diamond cut on the calibration card black
line.
• Align the card evenly toward the printer spine and resting against the media
guide.
6. Close the verifier arm and then the printhead.
7. Press NEXT on the touch screen.
• The card will move forward as the calibration process is running.
8. Once completed, the front panel will show if the calibration pass or fail.
Note: If Calibration fails, see Verifier Error Alerts and Solutions, beginning on page 65.
PX940 User Guide 43
Verifier Settings
This section gives a brief description of the verifier settings.
Verification Type
Select the verification type to check the barcode.
• None - No barcode validation
• Read/No Read - Validate if barcode is readable
• ISO15415/15416 - Full ANSI grading of barcode
Passing Grade
Sets the minimum passing grade for barcode grading. Grade 0.0 (F) is the lowest
grade. Grade 1.5 (C) is the default and recommended by ISO standard. Only
applied when verification type is set to ISO15415/15416.
Aperture
Indicates the aperture size in mils (1000 mils = 25.4mm) used for verification.
Aperture size will be chosen automatically based on ISO standard. Change only if
required by an overriding application.
Maximum Consecutive Failures
Sets maximum number of times printer encountered verification failure consecutively before prompting for user action. This setting is only applicable when the
Verification Failure Action is set to Void and Reprint.
Verification Failure Action
Indicates action to take when label fails verification.
• Void and Reprint (default) - Retract and void the failed label, then reprint the
failed label. Stop reprint if the maximum consecutive failures have been
reached.
• Ignore and Continue - No voiding when verification fails. Result is saved and
next label is printed.
Note: Note: During multiple label printing, printer will void the failed label (plus all printed
and yet to be verified labels) in order to keep the good labels in sequence.
Save Failed Label Images
When enabled, the printer saves all failed label images in non-volatile memory.
Maximum 100 images can be saved (if memory available). At maximum capacity
44 PX940 User Guide
oldest image file will be replaced by newest.
Void Pattern
Select the void pattern type to mark the failed label.
Note: The grid pattern makes the barcode non-readable whereas the diamond pattern is a
visual void pattern.
Note: Grid pattern may cause media jam on certain special media configurations.
Print Modes and Speed
Print verification works for the following mode:
• Printer command language: Autosense, FP/DP, ZSim, IPL, DPL
Note: Voiding not supported in peel off mode
Barcode Symbologies Supported
The verifier supports the following barcode symbologies:
•Code 39
•HIBC 39
•Code 128
•ISBT-128
•HIBC 128
•EAN-8
•EAN-13
•EAN-128
•UPC-A
•UPC-E
• Interleaved 2 of 5
•ITF-14
• Data Matrix (square and rectangular) ECC 200
• ISBT Data Matrix
Barcode Orientations
• Picket or ladder orientation
Barcode Size Supported
• Minimum 1D barcode size: 10 mils
PX940 User Guide 45
• Minimum 2D barcode size: 15 mils
-BCFMTOPUZFUWFSJGJFEPS
WFSJGJDBUJPOJOQSPDFTT
Verification Length
Support maximum verification length up to 12 inches
Maximum Number of Barcodes per Label
A total of 32 barcodes can be scanned and verified per label. If the number of
barcodes on one label exceeds 32, the verifier system will show an error message.
Note: Preprinted barcodes and barcodes sent as graphic print jobs will not be verified.
Note: Only barcodes generated by printer language commands are supported for
verification.
Printing Behavior after Error Recovery
Possible printer error during printing & verification:
•Printhead lifted
•Front arm lifted
• Next label not found
• Out of media
• Out of ribbon
• Ribbon installed
Printing Behavior after Recovered from error above:
1. No void printing. User will need to manually mark/discard the labels between
the verifier module and printhead.
2. Reprint all unverified labels and verification failed labels.
The following diagrams show which labels will be reprinted in different scenarios.
Scenario 1
• All blue labels will be reprinted and verified after error recovery.
46 PX940 User Guide
• All blue labels will be marked as FAIL in verification result database.
-BCFMTOPUZFUWFSJGJFEPS
WFSJGJDBUJPOJOQSPDFTT
-BCFMPOMZDPOUBJOT
CBSDPEFJOUIJTBSFB
-BCFMPOMZDPOUBJOT
CBSDPEFJOUIJTBSFB
Scenario 2
• All blue labels will be reprinted and verified after error recovery.
• All blue labels will be marked as FAIL in verification result database.
Scenario 3
• Label verification in progress.
• This label will be marked PASS in verification result database.
Scenario 4
• Label verification in progress.
• This label will be marked FAIL in verification result database.
PX940 User Guide 47
Printing Errors
Possible reasons for error during printing & verification:
• Printhead lifted
• Front arm lifted
• Next label not found
• Out of media
•Out of ribbon
• Ribbon installed
Unsupported Barcode Behavior
The printer will display an “Unsupported Barcode” warning message in all user
interfaces (UI, webpage, SNMP, PrintSet, etc.) if there is an unsupported barcode
type or unsupported barcode size in the label.
In the verification report, if all the supported barcodes in the label are PASS, then
“Label Status” will display PASS and the printer will rely on the “Label Status” for
verification failure handling.
If there an unsupported barcode exists in the label, there will be a status field to
indicate the barcode is unsupported due to unsupported type or unsupported size.
Example:
Scenario 1: All barcodes printed on the label are unsupported or unsupported size
• Label Status = Pass
• Individual barcode status = Unsupported Barcode / Unsupported Size
•UI display “Unsupported Barcode” warning message
Scenario 2: At least one barcode printed on the label is supported
• Label Status = Pass/Fail (based on supported barcode)
• Individual barcode status = Pass/Fail/Unsupported Barcode/Unsupported
Size
• UI display “Verification Fail” if label status is Fail, otherwise it will display
“Unsupported Barcode”
Verification Failed Error Handling
When the print job's barcode has failed in the verification process, there are several
ways to identify and fix the issue:
• Voiding the label and reprinting (default)
• No voiding and proceed with subsequent print jobs.
Note: In the Webpage menu, Verification > Verifier Image, you can access the last label
48 PX940 User Guide
image scan (if available)
Failed Label Image File
Summary Description
Image Format JPG
Maximum Files 100 files or flash memory is 75% full before the printer start to replace the
Path /home/user/verifier/images
File name <Printer Model Name>_<Printer Serial
The failed label image will not be generated if one of the following scenarios is true
• All supported barcodes in the label are meeting the passing grade or readability
criteria.
• "Saved Failed Label Images” setting is disabled.
The failed label image file can be downloaded through the following method:
•USB Thumbdrive
•FTP
oldest file in a round robin.
Number>_<LabelID>_YYYYMMDD_HHMMSS.jpg
Example: PX940V_0000001234567_1_20181026_142800.jpg
•Webpage
USB Thumbdrive
1. Export all existing individual verification reports and failed label image files
Note: If images are saved on a thumbdrive, the limit is the thumbdrive capacity.
2. Saving verification results in run-time
• Insert the USB thumb drive to the printer
• Go to TOOLS menu from the LCD to export all verification results (individual
verification report and failed label image if any)
• Select “Remove USB” in USB menu in order to safely remove the USB
thumbdrive.
• Create a directory in the root of USB thumbdrive named “verifier”
• Insert the USB thumbdrive to the printer
• The printer will start saving from the next verification XML report and failed
label image if any to the USB thumbdrive.
• Select Remove USB in USB menu in order to safely remove the USB
thumbdrive.
PX940 User Guide 49
Reporting and Statistics
In the Webpage > Verification> Verification Results you can see the list of the
individual reports (if available).
You can also see the number of labels verified, failure rates, and print statistics.
Report Formats
Summary Description
File Format xml
File Name Individual report:
Content The various measured parameters for all verified barcodes found in the
<Printer Model Name>_<Printer Serial Number>_<Label
ID>_<YYYYMMDD>_<HHMMSS>.xml
Example: PX940V_0000001234567_1_20181026_142800.xml
Summary report:
<Printer Model Name>_<Printer Serial Number>_<Start of Label ID>_<End of
Label ID>.xml
Example: PX940V_0000001234567_1_50.xml
label
Individual Report
For individual report, it saves the detailed information of the barcodes in the label.
The content includes barcode type, size, encoded data, ANSI grade and the
detailed parameter of ANSI grade. Each individual label report consists of 3 parts.
• Report header
•Barcode information
• Barcode grading parameter (not applicable for Read/No Read verification type)
• 1D Barcode 10 line profile grading parameter (not applicable for Read/No Read
verification type)
50 PX940 User Guide
Report Header
GS1
Content
Label ID Yes Yes Yes Unique counter for each printed label. Reset to 1 when
PrintJob ID Yes Yes Yes Unique counter for each print job. Reset to 1 when user
Verification
Type
Passing
Grade
Threshold
Hardware
Aperture
Date Yes Yes Yes Date when the label is printed
Time Yes Yes Yes Time when the label is printed
Last
Calibration
Date
Label Grade No Yes Yes Indicate the lowest grade of the barcode in the label
Label Status Yes Yes Yes Verification status for the label, Pass or Fail
Failure
Reason
Read/No
Read
Yes Yes Yes Barcode verification type
No Yes No Passing grade threshold - not applicable for the Read/No
Yes Yes Yes Integrated verifier aperture size measured.
Yes Yes Yes Last verifier calibration date “Expired” will be indicated if
Yes Yes Yes Reason for failed label.
ISO 15415/
15416
General
(out of
scope)
Description
user reset the verification user storage/database
Example:
<Label ID="1"> - First label verified after reset.
reset the verification user storage/database
Example:
<PrintJobID>1<PrintJobID> - First print job after reset
Example:
<VerificationType>Read/No Read</VerificationType>
Read and GS1 application. GS1 will have an individual
passing grade for each barcode type defined in the
profile.
Example:
<PassingGrade>1.5 (C)</PassingGrade>
Example:
<hardwareAperture>4.4 mils</HardwareAperture>
Format: YYYYMMDD
Example:
,Date>20180320</Date>
Format: HHMMSS
Example:
<Time>131120</Time>
the last calibration date is past the duration determined
by the design.
Format: YYYYMMDD
Example:
<CalibrationDate>20180320</CalibrationDate> or
<CalibrationDate>Expired</CalibrationDate>
Example:
<LabelGrade>3.3 (B)</LabelGrade>
Example:
<LabelStatus>Pass</LabelStatus>
Example:
<FailureReason>Barcode verification fail</FailureReason>
PX940 User Guide 51
GS1
Content
Read/No
Read
ISO 15415/
15416
General
(out of
Description
scope)
Image Yes Yes Yes Failed label image file name
Example:
<Image>PX940V 0000001234567 1 20180322
093000.jpg</Image>
Barcodes Yes Yes Yes A total number of barcodes in this label
52 PX940 User Guide
Barcode Information
GS1
Content
Barcode ID Yes Yes Yes Unique number for individual barcode in each label.
Symbology Yes Yes Yes Barcode type
Size Yes Yes Yes Barcode size
Data Yes Yes Yes Decoded data. For Read / No Read, this field will leave
Encoded
Data
Grade No Yes Yes Grading results for this barcode
Status Yes Yes Yes Verification status for this barcode, Pass or Fail
Scan Line
Data Check
X position Yes Yes Yes Barcode X coordinate start position in pixel.
Y position Yes Yes Yes Barcode Y coordinate start position in pixel.
Width Yes Yes Yes Barcode width in pixels
Height Yes Yes Yes Barcode height in pixels
Read/
NoRead
No Yes Yes Encoded data. This field displays the data together with all
Yes Yes Yes Scan line data consistency check status for 1D barcode.
ISO 15415/
15416
General
(out of
scope)
Description
Number start from 1.
Example: <Barcode ID="1">
Example: <Symbology>CODE39</Symbology>
Example: <Size>9.8 mils</Size>
empty if failed in either one of the passing criteria.
Example: <Data>1234567890</Data>
encoded symbol characters for 1D barcode.
Example:
<EncodedData><Start>1234567890<Stop></
EncodedData>
Example: <Grade>3.3 (B)/5/660</Grade>
Example: <Status>Pass</Status>
Status:
a) Pass - All 10 scan line data is same.
b) Fail - At least 1 of the scan line data mismatched with
others.
c) NA - 2D barcode
Example:
<ScanLineDataCheck>Pass</ScanLineDataCheck>
Example: <XPos>100</XPos>
Example: <YPos>100</YPos>
Example: <Width>720 pixels</Width>
Example: <Height>480 pixels</Height>
PX940 User Guide 53
All Supported 1D Barcodes Overall Parameters
Content Description
R Max The highest reflectance in any element or quiet zone in a scan reflectance profile, or the highest
reflectance of any sample are in a two-dimensional matrix symbol.
Example:
<RMax>79.2%</RMax>
R Min The lowest reflectance in any element in a scan reflectance profile, or the lowest reflectance of any
sample area in a two-dimensional matrix symbol.
Example:
<RMin Grade="4.0">0.5%</RMin>
Min Edge
Contrast
Symbol
Contrast
Modulation The ratio of minimum contrast to symbol contrast.
Defects Irregularities found within elements and quiet zones; measured in terms of element reflectance
Decodability A measure of the accuracy of its production in relation to the appropriate reference decode
Decode Decodable symbols shall comply with the symbology specification. Value in grade.
Quiet Zone The areas to the left and right of the barcode that is free from text or graphics to successfully read
Global
Threshold
Print
Contrast
Signal
Average Bar
Gain
The minimum difference between bar reflectance and space reflectance of two adjacent elements.
Example:
<ECMin Grade="4.0">67.2%</ECMin>
The difference between the highest and lowest reflectance values in a scan reflectance profile.
Example:
<SymbolContrast Grade="4.0">84.0%</SymbolContrast>
Example:
<Modulation Grade="4.0">80.0%</Modulation>
non-uniformity.
Example:
<Defects Grade="4.0">8.5%</Defects>
algorithm.
Example:
<Decodability Grade="4.0">76.5%</Decodability>
Example:
<Decode Grade="4.0"/>
the barcode.
Example:
<QuietZone Grade="4.0"/>
The reflectance level midway between the maximum and minimum reflectance values in a scan
reflectance profile, used for the initial identification of elements.
Example:
<GlobalThreshold>42.5%</GlobalThreshold>
The contrast between bars and spaces or background.
Example:
<PCS>99.4%</PCS>
Average bar gain or loss in percentage
Example:
<BarGain>-1.1%</BarGain>
54 PX940 User Guide
2D Barcode, DataMatrix Overall Parameters
Content Description
R Max The highest reflectance in any element or quiet zone in a scan reflectance profile, or the
highest reflectance of any sample area in a two-dimensional matrix symbol.
Example:
<RMax>86.6%</RMax>
R Min The lowest reflectance in any element in a scan reflectance profile, or the lowest
reflectance of any sample are in a two-dimensional matrix symbol.
Example:
<RMin>16.8%</RMin>
Symbol Contrast The difference between the highest and lowest reflectance values in a scan reflectance
profile.
Example:
<SymbolContrast Grade="4.0">69.8%</SymbolContrast>
Modulation A measure of the uniformity of reflectance of the dark and light modules, respectively.
Example:
<Modulation Grade="4.0"/>
Decode Decodable symbols shall comply with the symbology specification. Value in grade
Example:
<Decode Grade="4.0"/>
Axial
Nonuniformity
Grid
Nonuniformity
Unused Error
Correction
Fixed Pattern
Damage
L1 (left of L
finder)
L2 (bottom of L
finder)
QZL1 (left quiet
zone)
QZL2 (bottom
quiet zone)
OCTASA (overall
clock track and
solid area)
Measures the grades and spacing of the mapping centers (sampling points) or
intersections of the grid and tests for uneven scaling of the symbol.
Example:
<AxialNonuniformity Grade="4.0">1.9%</AxialNonuniformity>
Measures and grades the largest vector deviation of the grid intersections.
Example:
<GridNonuniformity Grade="4.0">5.4%</GridNonuniformity>
Tests the extent to which regional or spot damage in the symbol has eroded the reading
safety margin that error correction provides.
Example:
<UnusedEC Grade="4.0">100.0%</UnusedEC>
Tests the damage to the finder pattern, quiet zone timing, navigation, and other fixed
patterns.
Example:
<FixedPatternDamage Grade="4.0"/>
L1 in grade
Example:
<L1 Grade="4.0"/>
L2 in grade
Example:
<L1 Grade="4.0"/>
QZL1 in grade
Example:
<QZL1 Grade="4.0"/>
QZL2 in grade
Example:
<QZL2 Grade="4.0"/>
OCTASA in grade
Example:
<OCTASA Grade="4.0"/>
PX940 User Guide 55
Content Description
AG (average
grade)
Contrast
Uniformity
Print Growth X Print growth X in percentage
Print Growth Y Print growth Y in percentage
MatrixSize Matrix size
AG in grade
Example:
<AG Grade="4.0"/>
The minimum MOD value found in any module contained in the data region of the symbol
and does not affect the overall grade.
Example:
<ContrastUniformity>52.8%</ContrastUniformity>
Example:
<PrintGrowthX>9.3%</PrintGrowthX>
Example:
<PrintGrowthY>9.3%</PrintGrowthY>
Example:
<MatrixSize>16x16</MatrixSize>
56 PX940 User Guide
1D barcode 10 line Profile Grading Parameters
Content Description
Line ID Scan line number for individual barcode. Number start from 1.
Example:
<Line ID="1">
Grade Grading results for this barcode line
Example:
<Grade>3.3</Grade>
R Max The highest reflectance in any element or quiet zone in a scan reflectance profile, or the
highest reflectance of any sample area in a two-dimensional matrix symbol.
Example:
<RMax>79%</rMax>
R Min The lowest reflectance in any element in a scan reflectance profile, or the lowest
reflectance of any sample are in a two-dimensional matrix symbol.
Example:
<RMin Grade="4.0">0.2%</RMin>
Min Edge
Contrast
Symbol Contrast The difference between the highest and lowest reflectance values in a scan reflectance
Modulation The ratio of minimum edge contrast to symbol contrast.
Defects Irregularities found within elements and quiet zones; measured in terms of element
Decodability A measure of the accuracy of its production in relation to the appropriate reference
Decode Decodable symbols shall comply with the symbology specification. Value in grade.
Quiet Zone Quiet Zone. Value in grade.
Global Threshold The reflectance level midway between the maximum and minimum reflectance values in
Print Contrast
Signal
Average Bar Gain Average bar gain in percentage
The minimum difference between bar reflectance and space reflectance of two adjacent
elements.
Example:
<ECMin Grade="4.0">68.4%</ECMin>
profile.
Example:
<SymbolContrast Grade="4.0">83.3%</SymbolContrast>
Example:
<Modulation Grade="4.0">82.2%</Modulation>
reflectance.
Example:
<Defects Grade="4.0">6.2%</Defects>
decode algorithm.
Example:
<Decodability Grade="4.0">75.5%</Decodability>
Example:
<Decode Grade="4.0"/>
Example:
<QuietZone Grade="4.0"/>
a scan reflectance profile used for the initial identification of elements.
Example:
<GlobalThreshold>41.0%</GlobalThreshold>
Print Contrast Signal (PCS) in percentage
Example:
<PCS>97.0%</PCS>
Example:
<BarGain>3.0%</BarGain>
PX940 User Guide 57
Summary Report
Summary report is generated based on the individual report's label ID range
exported by the user. For example, user exported individual report starting from
label ID, 1000 to 2000, then the summary report will be generated based on data in
the individual report for label ID from 1000 to 2000.
Content Description
Summary ID Summary report ID
Total
Number
Failed
Number
Failed Rate Failure rate in percentage
Failed Label
Details
Summary ID Summary report ID
Example:
<Summary ID="1000_2000>
Total number of individual reports created based on the input range. This
number includes the retry report.
Example:
<TotalNumber>1000</TotalNumber>
Number of failed individual reports
Example:
<FailedNumber>2</FailedNumber>
Example:
<FailedRate>0.2%</FailedRate>
Failed label details
Example:
<FailLabel Retry="0" PrintJob="13" LabelID="14">
Example:
<Summary ID="1000_2000>
Restore Default Verification Files
You can restore the default verification database and remove all failed label image
files in order to free up the memory through the following interfaces:
• PrintSet 5
•Web page
•LCD
To restore the default verification database:
1. Go to Webpage > Services > Restore Defaults > Verification Files
2. Click Restore.
58 PX940 User Guide
Fingerprint Command
To show verification results/record summary on standard I/O or label after the last
verification database been reset.
VERIFIER RESULT [PRINT]
Argument Description
PRINT To print the summary on the label
Send this command to retrieve summary of verification results. A typical result
might be:
• Verified: 104 labels
• Failed: 3 labels
•Failure Rate: 2.9%
To get the summary printed on the label:
VERIFIER > RESULT > PRINT
This Fingerprint command reads system array or setting system variables for Verifier status retrieving.
Syntax: SYSVAR(<nexp>)
Parameter Description
<nexp> Reference number of the system variable as described in the next table.
No. Description Notes
105 Read Label Verification Status Read the label verification status
0 = Label verification not
completed
1 = Label verification completed
106 Read Label Verification Result Read label verification result
0 = Label verification pass
Non-Zero = Label verification
failed, and error code is returned.
PX940 User Guide 59
60 PX940 User Guide
CHAPTER
6
TROUBLESHOOTING
System Information
Look in the System Information tab on the printer web page for useful information
and statistics on the printer hardware and firmware.
Statistics
Use the printer web page to view important statistics about your printer.
Statistic Type Information Available
System Information Printer uptime and CPU usage, firmware and kernel versions, printer
Supply Printhead and ribbon information
Hardware Options Input/output devices, serial port information
Network Interfaces MAC address, TCP/IP, Bluetooth LE, and 802.11 network information
Font Information Name, type, location, and size of installed fonts
Barcode Information Name and type of installed barcode fonts
Image Information Name, type, location, and size of installed images
configuration and serial numbers, flash and RAM memory information
1. Open a web browser on your PC.
2. In the address bar, type the IP address of your printer and press Enter. The
printer web page appears.
3. Click the System Information tab.
4. Click Statistics > System Information. The System Information page appears.
5. For more detailed statistics, click another choice in the Statistics list.
PX940 User Guide 61
Printer Odometer
You can check the odometer from the printer web page to see the printhead usage
and how the current values compare to the alert values.
Note: To check the printer odometer from the web page, the printer must be turned on and
connected to your network.
1. Open a web browser on your PC.
2. In the address bar, type the IP address of your printer and press Enter. The
printer home page appears.
3. Click the System Information tab.
4. Select Odometer. The list of current odometer statistics appears.
Maintenance Alerts
To help maintain the printer, you can configure the printer to send alert messages
when certain conditions occur. For example, the printer can send a message when
the odometer reaches a certain value, or if the printhead is lifted during printing.
There are three types of alerts:
Set Alerts
• Error alerts
• Information alerts
• Warning alerts
You configure alert settings in the printer web page. Alert messages can be sent to
an email address, an SNMP trap, or both. You can enable or disable each type of
alert, set the number of times the alert is repeated, set the unit of measure that
determines how often the alert is sent, and change the default text message for the
alert.
You can set maintenance alerts to determine the threshold or value at which an
alert is sent to you
1. Open a web browser on your PC.
2. In the address bar, type the IP address of your printer and press Enter. The
printer web page appears.
3. Click Login. The Login page appears.
4. Type your Username and Password and then click Login. The default value for
Username is itadmin and the default value for Password is pass.
5. Click the Configure tab. The Configuration Summary page appears.
62 PX940 User Guide
6. Click System Settings > Maintenance Alerts. The Maintenance Alerts settings
page appears.
7. Type the values you want to set for each maintenance alert.
8. Click Save when you are finished.
Alert Notifications
The way you receive error alerts is determined by the notification method you configure. You can choose between receiving notifications by SNMP trap, email, or
SNMP trap + email.
• From the printer Main Menu, select Settings > System Settings > General >
Alert Notification Method.
Or
• From the printer web page, login and then click the Configure tab > System
Settings > General > Alert Notification Method.
PX940 User Guide 63
Error Alerts and Solutions
Use these tables to understand and troubleshoot some common error alerts you
may receive and how to fix them.
Error Alert Solution
Label Not Taken Printing has been stopped because a label is obstructing the label taken
Printhead Lifted Lower the printhead.
Front Arm Lifted Lower Front Arm
Out of Ribbon Load ribbon in the printer.
Out of Media Load media in the printer.
Ribbon Low The diameter of the remaining roll of media is lower than the specified value
Media Low The diameter of the remaining roll of media is lower than the specified value
Ribbon Installed The printer is configured as a direct thermal printer and thermal transfer
Printer in Pause
Mode
Printer in Menu
Mode
Application Break Fingerprint only. An application breaks uncontrolled.
Print Job Complete A print job has been successfully completed.
Odometer (Printer) The printer has reached a limit set in the Odometer (Printer) setting in
Odometer
(Printhead)
Odometer (User
Resettable)
Printhead Too Hot The printhead is overheated and needs to cool down. Wait for printing to
Printhead Not
Detected
Faulty Dot The printhead has reached the number of faulty dots set in the Faulty Dots
Replace Printhead The printer has reached a limit set in the Replace Printhead setting in
Clean Printhead The printer has reached a limit set in the Clean Printhead setting in
Upgrading Firmware The printer is going to start upgrading the firmware. Do not try to send
Printer is Rebooting The printer is going to restart. Wait until the printer is ready before
Started The printer is in the process of starting up.
sensor. Remove the label to resume printing or try LTS sensor calibration to
clear this error.
in the Ribbon Low Diameter setting. Replace the ribbon.
in the Media Low Diameter setting. Replace the media.
ribbon is installed. Remove the ribbon or configure the printer for thermal
transfer media.
A print job is paused from the front panel. Press the Print button to resume
printing.
A user entered a menu from the front panel. Press the Home button to return
to the Ready screen.
Maintenance Alerts for the amount of media to print before being alerted.
The printhead has reached a limit set in the Odometer (Printhead) setting in
Maintenance Alerts for the amount of media to print before being alerted.
The printer has reached a limit set in the Odometer (User Resettable) setting
in Maintenance Alerts for the amount of media printed since the last reset.
resume automatically.
The printer is not detecting the printhead. Check to make sure the printhead
is installed and that the printhead cable is firmly connected to the printhead.
setting in Maintenance Alerts. You may need to replace the printhead.
Maintenance Alerts for the amount of media to print before replacing the
printhead. Replace the printhead.
Maintenance Alerts for the amount of media to print before cleaning the
printhead. Clean the printhead.
anything to the printer.
attempting to communicate with it.
64 PX940 User Guide
Verifier Error Alerts and Solutions
Error Alert Solution
Verifier Power Failed Set the Verifier Settings to READ/NO READ or ISO 15415/15416
Calibration Failed Clean the verifier glass.
Make sure that the calibration card is aligned correctly to the tear bar.
Check the condition of the calibration card.
Front Arm Lifted Lower Front Arm
Verification Failed Check the quality of the printed label
Clean the verifier glass
Calibrate the verifier
Verifier Calibration
Required
Verifier Hardware
Error
Unsupported
Barcode
Verifier Calibration
Expired
Feed Card Failed Check whether the calibration card is feeding out correctly.
Color Out of Range Replace the calibration card
Aperture Failed Contact support at wwww.support.honeywell.aidc.com
LED Calibration
Failed
Calibrate the Verifier using the calibration card
Contact support at www.support.honeywell.aidc.com
No impact on the label verification status. The unsupported barcode will be
ignored
Recalibrate the verifier to make sure the ANSI grading conforms to the
standard.
Check the condition of the calibration card. Align the calibration card with
the tear bar. If the problem persists, contact support at
www.support.honeywell.aidc.com
Troubleshoot Printer Problems and Find Solutions
Use this section to find possible solutions to printer problems.
Print Problems
Problem Possible Solution
The printout is weak Try these possible solutions in order:
• Make sure that your media > print quality setting is
appropriate for the type of media you are using.
• The contrast may be too low. Increase the contrast.
• The printhead pressure may be too low. Increase the
printhead pressure.
• Replace the printhead.
The printout is weaker on one
side
PX940 User Guide 65
Adjust the printhead balance.
Problem Possible Solution
There are weak spots on the
printout.
The printout is dark or there is
excessive bleeding on the
media
There are dark lines along the
media path
There are white vertical lines on
the printout
Part of a dotted line is missing Try these possible solutions in order:
The inner edge of the printout is
missing
The content on the printout is
compressed
Nothing shows up on the
thermal transfer printout.
The ribbon breaks Try these possible solutions in order:
The ribbon wrinkles Try these possible solutions in order:
The printer is connected to the
PC using a virtual COM port
and printing stops. There are no
errors.
Try these possible solutions in order:
• There may be foreign particles on the media. Clean or replace
the media.
• Make sure that your media and ribbon are compatible.
• Make sure that you are using high quality media and ribbon.
• The contrast may be too low. Increase the contrast.
Try these possible solutions in order:
• Make sure your media > print quality setting is appropriate for
the type of media you are using.
• The contrast may be too high. Decrease the contrast.
• The printhead pressure may be too high. Decrease the
printhead pressure.
The printhead may be dirty. Clean the printhead.
Try these possible solutions in order:
• The printhead may be dirty. Clean the printhead.
• There may be missing dots on the printhead. Replace the
printhead.
• The printhead may be failing. Replace the printhead.
Try these possible solutions in order:
• The media may not be properly installed or aligned. Reload the
media.
• The media margin or X-start parameter may be set too low.
Increase the setting.
The print speed may be too high. Lower the print speed or adjust
the printhead pressure.
The ink-coated side of the ribbon may not be facing the media.
Reload the ribbon.
• Make sure your media setting is appropriate for the type of
media you are using.
• Make sure that the ribbon is fitted correctly. Reload the
ribbon.
• It is possible that the ribbon was not loaded correctly, check
the Ribbon Ink In and Ink Out Switch is in the correct position.
• Darkness setting may be too high, reduce darkness setting
• You may need to adjust the media edge guide and use/adjust
the Media roll holder.
• Incorrect or uneven printhead pressure, adjust Printhead
Pressure and Toggle Position.
• Adjust the ribbon tension bar, turn the tension bar screw
clockwise to move the bar lower and decrease the tension.
turn the tension bar screw counterclockwise to move the bar
upper and increase the tension.
Make sure that bidirectional support is disabled. From the printer
properties dialog box, click the Ports tab, and then clear the
Enable bidirectional support check box.
66 PX940 User Guide
Problem Possible Solution
The printer is connected to a
serial port on the PC but the
printer is not working.
The printer boot up time is
slower than before.
Verifier Problems
Problem Possible Solution
Inconsistent barcode grading Avoid interfering with the printed media during verification
Poor grading Try these possible solutions in order:
Voiding good labels Adjust the verification passing grade
Verifier is not functioning Check if the verification type is set to Read/No Read or ISO
Rmax is low Try these possible solutions in order:
Minimum Edge Contrast low
grading
Symbol contrast low grading Try these possible solutions in order:
Modulation low grading Try these possible solutions in order:
Defects low grading Try these possible solutions in order:
Decodability low grading Make sure that your print quality setting is appropriate for the
Try these possible solutions:
• Make sure the serial port settings are configured correctly.
• Make sure the serial cable pinouts are correct and that the
cable is not damaged.
• If you have the Windows driver for an RS-232 printer installed
on your PC, uninstall the driver.
Try these possible solutions:
• Remove the USB device or use a new (blank) USB
• The printhead may be failing. If part of the dotted line is
missing, replace the printhead
• Clean the verifier glass and printhead
• Calibrate the verifier
15415/15416
• Check the quality of the media
• Use lighter non-glossy media
Try these possible solutions in order:
• Use a lighter, non-glossy media
• Increase barcode size-X dimension
• Make sure that your print quality setting is appropriate for the
type of media that you are using.
• The printhead pressure may be too low; increase printhead
pressure
• Typical Rmin value for Direct Thermal media is 10-20% and
Thermal Transfer media is less than 5%
• Use a lighter, non-glossy media
• Increase barcode size-X dimension
• Make sure that your print quality setting is appropriate for the
type of media that you are using.
• The printhead pressure may be too low; increase printhead
pressure
• There may be foreign particles on the media. Clean or replace
the media
• The printhead may be dirty. Clean the printhead.
type of media that you are using.
PX940 User Guide 67
Networking Problems
Problem Possible Solution
The Ethernet or wireless
network connection is not
working correctly
Try these possible solutions:
• Make sure your network cable is securely connected to your
printer and a straight pin-to-pin cable, not a crossover cable.
• Make sure your PC is correctly configured for and connected
to your network.
• Make sure your printer is correctly configured for your
network.
Restore Printer Defaults
To restore factory defaults on the printer, use the printer web page or the Main
Menu on the printer. From the printer web page and the Main Men, you can choose
to restore default network settings, keep or delete user-installed files, and to
restore all system settings.
Restore Defaults from the Printer Web Page
Restore your printer’s defaults from the printer web page if you are connected to a
Wi-Fi or Ethernet network.
1. Start a web browser on your desktop PC.
2. In the address field, type the printer IP address and press Enter. The printer
web page appears.
3. Click Login in the upper right corner of the screen. The Login page appears.
4. Type your Username and Password in the text fields and click Login.
5. Select Services > Restore Defaults. The Restore Defaults menu appears with
none of the check boxes selected.
6. To restore all default settings, select all of the check boxes and then click
Restore. You can also restore only the defaults for specific settings:
• To restore the current network settings, select the Network settings check
box.
• To restore all applications, fonts, and other files you have installed on the
printer, select the User files check box.
• To restore all current system settings, select the System Settings check box.
7. When you receive a message to reboot the printer on your desktop PC, click OK
and restart the printer.
Restore Defaults from the Main Menu
Restore the printer’s defaults from the Tools menu.
68 PX940 User Guide
1. From the Ready screen, open the Main Menu.
2. Select Tools > Restore Defaults. The Restore Defaults menu appears with all
items in the list selected by default.
3. To restore all default settings, continue with the next step. You can also chang e
the settings that are restored as follows:
• To keep the current network settings, clear the Network settings check box.
• To keep all applications, fonts, and other files you have installed on the
printer, clear the User files check box.
• To keep all current system settings, clear the System Settings check box.
4. Tap the right arrow and, when prompted, tap Yes to restore default settings
and reboot. A confirmation message appears.
5. To return to the Main Menu without restoring the default settings, select No. To
return to the Restore Defaults list without restoring any defaults, select
Cancel.
Restore Defaults with a Hardware-Based Reset
Restore the printer defaults by performing a hardware-based reset.
1. Turn the printer off and open the media cover.
2. Turn the printhead lift lever counterclockwise to raise the printhead.
3. Turn the printer on while pressing and holding the Feed button.
4. Release the Feed button when the status bar is nearly full.
5. All the settings are restored on the printer.
6. Turn the printhead lift lever clockwise to lower the printhead and close the
media cover.
Upgrade the Printer Firmware
Check for periodic updates to the printer firmware. The latest version of the firmware is available from the Honeywell Technical Support Downloads portal
(https://hsmftp.honeywell.com). Go to Software > Printers > Industrial > PX940A
PX940V > Current > Firmware)
You can upgrade the printer firmware using:
• The printer web page
• A USB storage device
• PrintSet 5
Note: After you upgrade the printer firmware, restore the default settings and calibrate the
media sensors.
PX940 User Guide 69
Upgrade Firmware from the Printer Web Page
1. Start a web browser on your desktop PC.
2. In the address field, type the printer IP address and press Enter. The printer
web page appears.
3. Click Login in the upper right corner of the screen. The Login page appears.
4. Type your Username and Password in the text fields and click Login.
5. Click the Services tab and select Firmware Upgrade. The Firmware Upgrade
screen appears, showing the current firmware version.
6. Click Browse to locate the upgrade file. Select it and click Open.
7. Click Upgrade. The printer web page shows that it is upgrading firmware on
your printer.
Upgrade Firmware from a USB Storage Device
Place the upgrade file in the root directory on the USB storage device.
Note: For best results, use a USB storage device that contains no other files besides the
upgrade file.
1. Copy the firmware upgrade file to the root directory of the USB storage device.
2. Turn the printer off.
3. Insert the USB storage device into a USB host port.
4. Restart your printer. An upgrading firmware message appears as the upgrade
file is loaded into the printer memory. This process may take a few minutes.
5. Remove the USB storage device.
70 PX940 User Guide
CHAPTER
7
MAINTENANCE
Clean the Printer
To properly maintain the printer, you should clean it regularly. You can clean these
parts of the printer:
•Printhead
•Platen roller
• Media guides
•Media path
•Verifier
• Exterior of the printer
Caution: To avoid possible personal injury or damage to the printer, never insert
any pointed or sharp objects into the printer.
Caution: Use only the cleaning agents specified in this section. Honeywell is
not responsible for damage caused by any other cleaning materials
used on this printer.
Caution: Isopropyl alcohol is a highly flammable, moderately toxic, and mildly
irritating substance.
Follow these guidelines for cleaning the printer:
• Always remove the power cord before cleaning.
• Never spray the printer with water. Protect it from water when cleaning the
premises.
PX940 User Guide 71
Clean the Printhead
Cleaning the printhead on a regular basis is important for the life of the printhead
and for the print quality.
Note: Honeywell recommends cleaning the printhead each time you replace the media.
Follow this procedure to clean the printhead using the cleaning card. If you need to
clean additional residue from the platen roller or tear bar, use a cotton swab
moistened with isopropyl alcohol.
Caution: Never use any sharp tools for removing stuck labels. The
1. Turn the printer off and disconnect the printer from power.
2. Open the media cover.
3. Remove the media and ribbon (if installed).
4. Insert most of the cleaning card under the printhead, and then lower the
printhead.
5. Pull out the cleaning card and raise the printhead.
printhead and rollers are delicate.
6. Wait for approximately 30 seconds to allow the cleaning fluid to dissolve the
residue.
7. Repeat Steps 4 through 6 if necessary.
8. If necessary, clean residue from the platen roller or tear bar with a cotton swab
moistened with isopropyl alcohol.
9. Once the parts are dry, replace the media (and ribbon) in the printer.
10. Close the media cover, reconnect power, and turn on the printer.
Clean the Front Sensor (PX940A)
Both the upper and lower of front sensor are transparent to allow light to pass
between the two parts of the label gap and label mark sensors. It is important to
keep these surfaces free of dust, stuck labels, and adhesive residue.
1. Turn the printer off and disconnect the printer from power.
2. Open the media cover.
3. Lift the front sensor arm and clean both the upper and lower of front sensor
with a soft, lint-free cloth soaked in isopropyl alcohol.
4. Once the parts are dry, close the front sensor.
72 PX940 User Guide
Clean the Verifier (PX940V)
Clean the verifier at the end of every roll of media to accurately verify the barcode. It
is important to keep the verifier surface free of dust, stuck labels, and adhesive
residue.
1. Turn the printer off and disconnect the printer from power.
2. Open the media cover.
3. Lift the verifier arm and clean the glass with a soft, lint-free cloth soaked in
isopropyl alcohol.
4. Once the parts are dry, close the verifier arm and reconnect power to the
printer.
Clean the Media Path
Both the upper and lower media guides are transparent to allow light to pass
between the two parts of the label gap and label mark sensors. It is important to
keep these surfaces free of dust, stuck labels, and adhesive residue.
1. Turn the printer off and disconnect the printer from power.
2. Open the media cover.
3. Remove the media and ribbon (if installed).
4. Insert a cleaning card or a soft cloth soaked in isopropyl alcohol between the
two media guides to clean them.
5. Wait for approximately 30 seconds to allow the cleaning fluid to dissolve the
residue.
6. Once the parts are dry, replace the media (and ribbon) in the printer.
7. Close the media cover, reconnect power, and turn on the printer.
Clean the Exterior of the Printer
Keep the exterior of the printer clean. Maintaining a clean exterior will reduce the
risk of dust or foreign particles reaching the inside of the printer and affecting
printer function.
Use a soft cloth moistened with water or a mild detergent when cleaning the printer
exterior. Keep the surface surrounding the printer clean as well.
Replace the Printhead
You need to replace the printhead periodically when it wears out due to the rapid
heating and cooling process used during printing. How often you need to replace
the printhead depends on factors such as what type of images you print, the type
PX940 User Guide 73
of media or ribbon you use, the amount of energy to the printhead, the print speed,
and the ambient temperature of the room you print in. The firmware detects the
new printhead when you restart the printer.
1. Turn the printer off and disconnect the printer from power.
2. Open the media cover.
3. Remove the media and ribbon (if installed).
4. Turn the printhead lift lever counterclockwise to raise the printhead.
5. Pull down the Front Sensor(PX940A)/Verifier(PX940V).
6. Move the inside toggle and outside toggle to the center of printhead.
Note: Use a long screwdriver and the guiding holes to access the screws.
7. Use the screw driver to loosen the left and right screws.
8. Disconnect the two cables from the printhead as you remove it from the
printer.
9. Connect the two printhead cables to the new printhead.
10. Insert the new printhead to the bracket into the printer.
11. Turn the printhead lift lever clockwise to close it.
12. Fasten the left and right screw.
13. Lock the Front Sensor(PX940A)/Verifier(PX940V) module back to the printer.
14. Replace the media (and ribbon) in the printer.
15. Close the media cover, reconnect power, and turn on the printer.
Replace the Platen Roller
If the printer platen roller gets damaged or wears out, it may need to be replaced.
74 PX940 User Guide
1. Turn the printer off and disconnect the printer from power.
2. Open the media cover.
3. Remove the media.
4. Turn the printhead lift lever counterclockwise to raise the printhead.
5. Pull out the verifier or front sensor knob toward the outside.
6. Pull down the front sensor (on PX940Amodel) or the verifier module (on
PX940V model) toward the front side.
PX940 User Guide 75
7. Rotate the platen roller latch clockwise to detach it from the printer and pull the
platen roller away from the printer.
8. Insert the new platen roller and slide it into the printer.
9. Lock the platen roller by rotating the latch clockwise.
Label Taken Sensor Calibration
If your printer has the optional label taken sensor or the label dispenser (which
includes the sensor), use the wizard to calibrate the sensor for your media.
Note: For best results, calibrate the sensor each time you load media or move the printer to
a different environment. If you installed the label taken sensor module or the label
dispenser in the printer, calibrate the sensor before you begin printing.
Before you calibrate the sensor, load media and ribbon in the printer as necessary.
1. In the Main Menu, select Wizards > Calibration > Label Taken Sensor.
2. Follow the prompts to calibrate the sensor.
Label Gap and Black Mark Sensor Adjustments
The label gap sensor is a transmissive sensor that controls how the printer feeds
media by detecting gaps between the labels. The black mark sensor is a reflective
sensor that detects black marks on continuous media.
The sensor contains a blue LED that is strong enough to see through media. You
can use the blue LED to help determine the proper location for the sensor.
1. Open the media cover.
2. Adjust the label gap and black mark sensor:
76 PX940 User Guide
• Turn the sensor adjustment knob counterclockwise to move the sensor
toward the outside of the printer.
• Turn the sensor adjustment knob clockwise to move the sensor toward the
inside of the printer.
3. Close the media cover.
PX940 User Guide 77
78 PX940 User Guide
CHAPTER
8
PRODUCT SPECIFICATIONS
Printer and Environmental Specifications
1. Go to www.honeywellaidc.com.
2. Navigate to PX940 product page.
3. Locate the Products tab.
4. Click on your printer model.
5. Select one of the following tabs:
• Specifications
Printer specifications are listed here.
• Documents
Download the Data Sheet, Quick Start Guide, User Guide, Regulatory
Information, and other product documentation.
Command Languages and Simulator Support Features
•Autosense
•Fingerprint
• Direct Protocol
•IPL
•ZSim
•DPL
• Smart Printing
Print Sensors
• Dual label gap/tag notch
•Black mark
PX940 User Guide 79
•Printhead lift
•Media low
• Ribbon present/end
•Ribbon low
• Front arm lift
•Label taken (optional)
Network Services
•FTP
•sFTP
• HTTP Server
•SNMP v1/2c
• SNMP client support for IPv4 and IPv6
• WINS for IPv4
• BOOTP for IPv4
• DNS client support for IPv4 and IPv6
• Line Printer Protocol
•Raw TCP (Telnet in/out)
• DHCP client for IPv4 and IPv6 network (dual stack)
•IPv4 and IPv6
•Ping
• IPSEC/IKEv2 over IPv6
• SSH
•NTP
• Supports 10/100Mbps Ethernet (10BASE-T, 100BASE-T)
• Sentience
Fonts
Resident Fonts
•Andale Mono
•Andale Mono Bold
• CG Times
•CG Times Bold
• CG Triumvirate Condensed Bold
80 PX940 User Guide
• Century Schoolbook Roman
• Dutch 801 Roman
• Honeywell Sans TT Bold
• Letter Gothic
• MHeiGB18030C-Medium
• Monospace 821
• Monospace 821 Bold
•OCR A
•OCR B
•Univers
•Univers Bold
•Univers Condensed Bold
• Univers Extra Condensed
Downloadable Fonts
For broader language and character support, any Unicode TrueType or TrueTypebased OpenType font may be downloaded. Fonts from Monotype Imaging are recommended to address global languages. The fonts below have been tested and are
available for purchase and download at www.fonts.com.
WorldType Collection fonts support all global languages whereas the other fonts
listed support specific languages.
• Angsana New Regular
• Helvetica World
•MSung PRC Medium
•MSung HK Medium
•HYGothic-Medium
•TBMinPro-Light
• NarkisClassicMF
• WorldType Collection J
• WorldType Collection K
• WorldType Collection S
• WorldType Collection T
PX940 User Guide 81
Supported Font Types
•TrueType
•OpenType
• Bitmap
Printed Barcode Symbologies
1D Barcode Symbologies
• Codabar
•Code 11
•Code 39
•Code 93
•Code 128
• DUN-14/16
•EAN
•HIBC 39
•HIBC 128
•Industrial 2 of 5
• Interleaved 2 of 5
•ISBT-128
• Matrix 2 of 5
• Straight 2 of 5
•UPC
2D Barcode Symbologies
•Aztec
•Code 16K
•Code 49
• Data Matrix
•DotCode
•Grid Matrix
• MaxiCode
• MicroPDF417
• MSI (modified Plessey)
•PDF417
•Planet Code
82 PX940 User Guide
•Plessey Code
•Postnet
•QR Code
• RSS-14
• USPS 4-State Customer barcode
Graphic File Types
•PCX
•PNG
•GIF
•BMP
PX940 User Guide 83
84 PX940 User Guide
APPENDIX
A
DEFAULT SETTINGS
Use this appendix to view the printer’s factory default settings.
Communications Settings
Serial Port
The printer must be connected to the PC through a serial port to view the settings:
• From the printer Main Menu, select Settings > Communications > Serial >
COM1.
• From the printer web page, click the Configure tab. Go to Communications >
Serial.
Serial Port
Setting
Baud Rate Transmission speed in bits per second (bps) for the serial
Data Bits Number of bits that define a character or byte. 8
Parity Specifies how the printer checks the integrity of the
Stop Bits Number of bits sent at the end of every character to allow the
Hardware Specifies if hardware flow control (RTS/CTS) is used to
ENQ/ACK Specifies if software flow control (ENQ/ACK) is used to
XON/XOFF To Specifies if software flow control (XON/XOFF) is used to
XON/XOFF From Specifies if software flow control (XON/XOFF) is used to
New Line Character Defines the characters that the printer echoes to the host to
Description Default
115200
port.
None
transmitted data.
1
receiving signal hardware to detect the end of a character
and to resynchronize with the character stream.
Disable
manage the rate of data transmission between the device
and the host.
Disable
manage the rate of data transmission between the device
and the host.
Disable
manage the rate of data transmission to the host.
Disable
manage the rate of data transmission from the host.
CR/LF
indicate that it has moved to a new line.
PX940 User Guide 85
Ethernet
To view these settings:
• From the printer Main Menu, select Settings > Communications > Ethernet.
• From the printer web page, click the Configure tab. Go to Communications >
Ethernet.
Ethernet Setting Description Default
(IPv4) IP Assignment
Method
(IPv4) IP Address Specifies the unique network-level address that is
Subnet Mask Specifies a number that defines the range of IP addresses
Default Router Specifies the IP address of a router that is used when a
DHCP Response Specifies if the printer receives DHCP responses by
(IPv6) IP Assignment
Method
(IPv6) IP Address Specifies the unique network-level address that is
Bluetooth Settings
To view these settings:
• From the printer Main Menu, select Settings > Communications > Bluetooth.
Specifies how the printer obtains an IP address. DHCP
0.0.0.0
assigned to each device in a TCP/IP network (IPv4).
0.0.0.0
that can be used in a TCP/IP network.
0.0.0.0
device sends a packet to another subnet or to an
unknown destination.
Broadcast
broadcast or unicast.
Specifies how the printer obtains an IP address (for IPv6
networks).
assigned to each device in a TCP/IP network (IPv6).
Automatic
Automatic
• From the printer web page, click the Configure tab. Go to Communications >
Bluetooth.
Bluetooth
Setting
Device Name Sets the name that identifies the printer in the
Description Default
Printer model number
Bluetooth network. Maximum length is 16 characters.
and serial number.
Media Settings
To view these settings:
• From the printer Main Menu, select Settings > Printing > Media.
• From the printer web page, click the Configure tab. Go to Printing > Media.
86 PX940 User Guide
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